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• The new Auto Scaling Service in Windows Azure

  - by shiju

  One of the key features of the Cloud is the on-demand scalability, which lets the cloud application developers to scale up or scale down the number of compute resources hosted on the Cloud. Auto Scaling provides the capability to dynamically scale up and scale down your compute resources based on user-defined policies, Key Performance Indicators (KPI), health status checks, and schedules, without any manual intervention. Auto Scaling is an important feature to consider when designing and architecting cloud based solutions, which can unleash the real power of Cloud to the apps for providing truly on-demand scalability and can also guard the organizational budget for cloud based application deployment. In the past, you have had to leverage the the Microsoft Enterprise Library Autoscaling Application Block (WASABi) or a services like  MetricsHub for implementing Automatic Scaling for your cloud apps hosted on the Windows Azure. The WASABi required to host your auto scaling block in a Windows Azure Worker Role for effectively implementing the auto scaling behaviour to your Windows Azure apps. The newly announced Auto Scaling service in Windows Azure lets you add automatic scaling capability to your Windows Azure Compute Services such as Cloud Services, Web Sites and Virtual Machine. Unlike WASABi hosted on a Worker Role, you don’t need to host any monitoring service for using the new Auto Scaling service and the Auto Scaling service will be available to individual Windows Azure Compute Services as part of the Scaling. Configure Auto Scaling for a Windows Azure Cloud Service Currently the Auto Scaling service supports Cloud Services, Web Sites and Virtual Machine. In this demo, I will be used a Cloud Services app with a Web Role and a Worker Role. To enable the Auto Scaling, select t your Windows Azure app in the Windows Azure management portal, and choose “SCLALE” tab. The Scale tab will show the all information regards with Auto Scaling. The below image shows that we have currently disabled the AutoScale service. To enable Auto Scaling, you need to choose either CPU or QUEUE. The QUEUE option is not available for Web Sites. The image below demonstrates how to configure Auto Scaling for a Web Role based on the utilization of CPU. We have configured the web role app for running with 1 to 5 Virtual Machine instances based on the CPU utilization with a range of 50 to 80%. If the aggregate utilization is becoming above above 80%, it will scale up instances and it will scale down instances when utilization is becoming below 50%. The image below demonstrates how to configure Auto Scaling for a Worker Role app based on the messages added into the Windows Azure storage Queue. We configured the worker role app for running with 1 to 3 Virtual Machine instances based on the Queue messages added into the Windows Azure storage Queue. Here we have specified the number of messages target per machine is 2000. The image below shows the summary of the Auto Scaling for the Cloud Service after configuring auto scaling service. Summary Auto Scaling is an extremely important behaviour of the Cloud applications for providing on-demand scalability without any manual intervention. Windows Azure provides greater support for enabling Auto Scaling for the apps deployed on the Windows Azure cloud platform. The new Auto Scaling service in Windows Azure lets you add automatic scaling capability to your Windows Azure Compute Services such as Cloud Services, Web Sites and Virtual Machine. In the new Auto Scaling service, you don’t have to host any monitor service like you have had in WASABi block. The Auto Scaling service is an excellent alternative to the manually hosting WASABi block in a Worker Role app.

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• How to Set Up Your Enterprise Social Organization

  - by Mike Stiles

  The rush for business organizations to establish, grow, and adopt social was driven out of necessity and inevitability. The result, however, was a sudden, booming social presence creating touch points with customers, partners and influencers, but without any corporate social organization or structure in place to effectively manage it. Even today, many business leaders remain uncertain as to how to corral this social media thing so that it makes sense for their enterprise. Imagine their panic when they hear one of the most beneficial approaches to corporate use of social involves giving up at least some hierarchical control and empowering employees to publicly engage customers. And beyond that, they should also be empowered, regardless of their corporate status, to engage and collaborate internally, spurring “off the grid” innovation. An HBR blog points out that traditionally, enterprise organizations function from the top down, and employees work end-to-end, structured around business processes. But the social enterprise opens up structures that up to now have not exactly been embraced by turf-protecting executives and managers. The blog asks, “What if leaders could create a future where customers, associates and suppliers are no longer seen as objects in the system but as valued sources of innovation, ideas and energy?” What if indeed? The social enterprise activates internal resources without the usual obsession with position. It is the dawn of mass collaboration. That does not, however, mean this mass collaboration has to lead to uncontrolled chaos. In an extended interview with Oracle, Altimeter Group analyst Jeremiah Owyang and Oracle SVP Reggie Bradford paint a complete picture of today’s social enterprise, including internal organizational structures Altimeter Group has seen emerge. One sign of a mature social enterprise is the establishing of a social Center of Excellence (CoE), which serves as a hub for high-level social strategy, training and education, research, measurement and accountability, and vendor selection. This CoE is led by a corporate Social Strategist, most likely from a Marketing or Corporate Communications background. Reporting to them are the Community Managers, the front lines of customer interaction and engagement; business unit liaisons that coordinate the enterprise; and social media campaign/product managers, social analysts, and developers. With content rising as the defining factor for social success, Altimeter also sees a Content Strategist position emerging. Across the enterprise, Altimeter has seen 5 organizational patterns. Watching the video will give you the pros and cons of each. Decentralized - Anyone can do anything at any time on any social channel. Centralized – One central groups controls all social communication for the company. Hub and Spoke – A centralized group, but business units can operate their own social under the hub’s guidance and execution. Most enterprises are using this model. Dandelion – Each business unit develops their own social strategy & staff, has its own ability to deploy, and its own ability to engage under the central policies of the CoE. Honeycomb – Every employee can do social, but as opposed to the decentralized model, it’s coordinated and monitored on one platform. The average enterprise has a whopping 178 social accounts, nearly ¼ of which are usually semi-idle and need to be scrapped. The last thing any C-suite needs is to cope with fragmented technologies, solutions and platforms. It’s neither scalable nor strategic. The prepared, effective social enterprise has a technology partner that can quickly and holistically integrate emerging platforms and technologies, such that whatever internal social command structure you’ve set up can continue efficiently executing strategy without skipping a beat. @mikestiles

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• Tuesday at OpenWorld: Identity Management

  - by Tanu Sood

  At Oracle OpenWorld? From keynotes, general sessions to product deep dives and executive events, this Tuesday is full of informational, educational and networking opportunities for you. Here’s a quick run-down of what’s happening today: Tuesday, October 2, 2012 KEYNOTE: The Oracle Cloud: Oracle’s Cloud Platform and Applications Strategy 8:00 a.m. – 9:45 a.m., Moscone North, Hall D Leading customers will join Oracle Executive Vice President Thomas Kurian to discuss how Oracle’s innovative cloud solutions are transforming how they manage their business, excite and retain their employees, and deliver great customer experiences through Oracle Cloud. GENERAL SESSION: Oracle Fusion Middleware Strategies Driving Business Innovation 10:15 a.m. – 11:15 a.m., Moscone North - Hall D Join Hasan Rizvi, Executive Vice President of Product in this strategy and roadmap session to hear how developers leverage new innovations in their applications and customers achieve their business innovation goals with Oracle Fusion Middleware. CON9437: Mobile Access Management 10:15 a.m. – 11:15 a.m., Moscone West 3022 The session will feature Identity Management evangelists from companies like Intuit, NetApp and Toyota to discuss how to extend your existing identity management infrastructure and policies to securely and seamlessly enable mobile user access. CON9162: Oracle Fusion Middleware: Meet This Year's Most Impressive Customer Projects 11:45 a.m. – 12:45 a.m., Moscone West, 3001 Hear from the winners of the 2012 Oracle Fusion Middleware Innovation Awards and see which customers are taking home a trophy for the 2012 Oracle Fusion Middleware Innovation Award.  Read more about the Innovation Awards here. CON9491: Enhancing the End-User Experience with Oracle Identity Governance applications 11:45 a.m. – 12:45 p.m., Moscone West 3008 Join experts from Visa and Oracle as they explore how Oracle Identity Governance solutions deliver complete identity administration and governance solutions with support for emerging requirements like cloud identities and mobile devices. CON9447: Enabling Access for Hundreds of Millions of Users 1:15 p.m. – 2:15 p.m., Moscone West 3008 Dealing with scale problems? Looking to address identity management requirements with million or so users in mind? Then take note of Cisco’s implementation. Join this session to hear first-hand how Cisco tackled identity management and scaled their implementation to bolster security and enforce compliance. CON9465: Next Generation Directory – Oracle Unified Directory 5:00 p.m. – 6:00 p.m., Moscone West 3008 Get the 360 degrees perspective from a solution provider, implementation services partner and the customer in this session to learn how the latest Oracle Unified Directory solutions can help you build a directory infrastructure that is optimized to support cloud, mobile and social networking and yet deliver on scale and performance. EVENTS: Executive Edge @ OpenWorld: Chief Security Officer (CSO) Summit 10:00 a.m. – 3:00 p.m. If you are attending the Executive Edge at Open World, be sure to check out the sessions at the Chief Security Officer Summit. Former Sr. Counsel for the National Security Agency, Joel Brenner, will be speaking about his new book "America the Vulnerable". In addition, PWC will present a panel discussion on "Crisis Management to Business Advantage: Security Leadership". See below for the complete agenda. PRODUCT DEMOS: And don’t forget to see Oracle identity Management solutions in action at Oracle OpenWorld DEMOgrounds. DEMOS LOCATION EXHIBITION HALL HOURS Access Management: Complete and Scalable Access Management Moscone South, Right - S-218 Monday, October 1 9:30 a.m.–6:00 p.m. 9:30 a.m.–10:45 a.m. (Dedicated Hours) Tuesday, October 2 9:45 a.m.–6:00 p.m. 2:15 p.m.–2:45 p.m. (Dedicated Hours) Wednesday, October 3 9:45 a.m.–4:00 p.m. 2:15 p.m.–3:30 p.m. (Dedicated Hours) Access Management: Federating and Leveraging Social Identities Moscone South, Right - S-220 Access Management: Mobile Access Management Moscone South, Right - S-219 Access Management: Real-Time Authorizations Moscone South, Right - S-217 Access Management: Secure SOA and Web Services Security Moscone South, Right - S-223 Identity Governance: Modern Administration and Tooling Moscone South, Right - S-210 Identity Management Monitoring with Oracle Enterprise Manager Moscone South, Right - S-212 Oracle Directory Services Plus: Performant, Cloud-Ready Moscone South, Right - S-222 Oracle Identity Management: Closed-Loop Access Certification Moscone South, Right - S-221 For a complete listing, keep the Focus on Identity Management document handy. And don’t forget to converse with us while at OpenWorld @oracleidm. We look forward to hearing from you.

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• How to Set Up Your Enterprise Social Organization?

  - by Richard Lefebvre

  By Mike Stiles on Dec 04, 2012 The rush for business organizations to establish, grow, and adopt social was driven out of necessity and inevitability. The result, however, was a sudden, booming social presence creating touch points with customers, partners and influencers, but without any corporate social organization or structure in place to effectively manage it. Even today, many business leaders remain uncertain as to how to corral this social media thing so that it makes sense for their enterprise. Imagine their panic when they hear one of the most beneficial approaches to corporate use of social involves giving up at least some hierarchical control and empowering employees to publicly engage customers. And beyond that, they should also be empowered, regardless of their corporate status, to engage and collaborate internally, spurring “off the grid” innovation. An HBR blog points out that traditionally, enterprise organizations function from the top down, and employees work end-to-end, structured around business processes. But the social enterprise opens up structures that up to now have not exactly been embraced by turf-protecting executives and managers. The blog asks, “What if leaders could create a future where customers, associates and suppliers are no longer seen as objects in the system but as valued sources of innovation, ideas and energy?” What if indeed? The social enterprise activates internal resources without the usual obsession with position. It is the dawn of mass collaboration. That does not, however, mean this mass collaboration has to lead to uncontrolled chaos. In an extended interview with Oracle, Altimeter Group analyst Jeremiah Owyang and Oracle SVP Reggie Bradford paint a complete picture of today’s social enterprise, including internal organizational structures Altimeter Group has seen emerge. One sign of a mature social enterprise is the establishing of a social Center of Excellence (CoE), which serves as a hub for high-level social strategy, training and education, research, measurement and accountability, and vendor selection. This CoE is led by a corporate Social Strategist, most likely from a Marketing or Corporate Communications background. Reporting to them are the Community Managers, the front lines of customer interaction and engagement; business unit liaisons that coordinate the enterprise; and social media campaign/product managers, social analysts, and developers. With content rising as the defining factor for social success, Altimeter also sees a Content Strategist position emerging. Across the enterprise, Altimeter has seen 5 organizational patterns. Watching the video will give you the pros and cons of each. Decentralized - Anyone can do anything at any time on any social channel. Centralized – One central groups controls all social communication for the company. Hub and Spoke – A centralized group, but business units can operate their own social under the hub’s guidance and execution. Most enterprises are using this model. Dandelion – Each business unit develops their own social strategy & staff, has its own ability to deploy, and its own ability to engage under the central policies of the CoE. Honeycomb – Every employee can do social, but as opposed to the decentralized model, it’s coordinated and monitored on one platform. The average enterprise has a whopping 178 social accounts, nearly ¼ of which are usually semi-idle and need to be scrapped. The last thing any C-suite needs is to cope with fragmented technologies, solutions and platforms. It’s neither scalable nor strategic. The prepared, effective social enterprise has a technology partner that can quickly and holistically integrate emerging platforms and technologies, such that whatever internal social command structure you’ve set up can continue efficiently executing strategy without skipping a beat. @mikestiles

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• MEB Support to NetBackup MMS

  - by Hema Sridharan

  In MySQL Enterprise Backup 3.6, new option was introduced to support backup to tapes via SBT interface. SBT stands for System Backup to Tape, an Oracle API that helps to perform backup and restore jobs via media management software such as Oracle's Secure Backup (OSB). There are other storage managers like IBM's Tivoli Storage Manager (TSM) and Symantec's Netbackup (NB) which are also supported by MEB but we don't guarantee that it will function as expected for every release. MEB supports SBT API version 2.0 In this blog, I am primarily going to focus the interface of MEB and Symantec's NB. If we are using tapes for backup, ensure that tape library and tape drives are compatible. Test Setup 1. Install NB 7.5 master and media servers in Linux OS. ( NB 7.1 can also be used but for testing purpose I used NB 7.5)2. Install MEB 3.8 also in Linux OS.3. Install NB admin console in your windows desktop and configure the NB master server from there. Note: Ensure that you have root user permission to install NetBackup. Configuration Steps for MEB and NB Once MEB and NB are installed, Ensure that NB is linked to MEB by specifying the library /usr/openv/netbackup/bin/libobk.so64 in the mysqlbackup command line using --sbt-lib-path. Configure the NB master server from windows console. That is configure the storage units by specifying the Storage unit name, Disk type, Media Server name etc.  Create NetBackup policies that are user selectable. But please make sure that policy type is "Oracle".  Define the clients where MEB will be executed. Some times this will be different host where MEB is run or some times in same Media server where NB and tapes are attached. Now once the installation and configuration steps are performed for MEB and NB, the next part is the actual execution.MEB should be run as single file backup using --backup-image option with prefix sbt:(it is a tag which tells MEB that it should stream the backup image through the SBT interface) which is sent to NB client via SBT interface . The resulting backup image is stored where NB stores the images that it backs up. The following diagram shows how MEB interacts with MMS through SBT interface. Backup The following parameters should also be ready for the execution,    --sbt-lib-path : Path to SBT library specific to NetBackup MMS. SBT lib for NetBackup  is in /usr/openv/netbackup/bin/libobk.so64    --sbt-environment: Environment variables must be defined specific to NetBackup. In our example below, we use     NB_ORA_SERV=myserver.com,    NB_ORA_CLIENT=myserver.com,    NB_ORA_POLICY=NBU-MEB    ORACLE_HOME = /export/home2/tmp/hema/mysql-server/ ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- ./mysqlbackup --port=13000 --protocol=tcp --user=root --backup-image=sbt:bkpsbtNB --sbt-lib-path=/usr/openv/netbackup/bin/libobk.so64 --sbt-environment="NB_ORA_SERV=myserver.com, NB_ORA_CLIENT=myserver.com, NB_ORA_POLICY=NBU-MEB, ORACLE_HOME=/export/home2/tmp/hema/mysql-server/” --backup-dir=/export/home2/tmp/hema/MEB_bkdir/ backup-to-image ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- Once backup is completed successfully, this should appear in Activity Monitor in NetBackup Console.For restore,  image contents has to be extracted using image-to-backup-dir command and then apply-log and copy-back steps are applied. ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- ./mysqlbackup --sbt-lib-path=/usr/openv/netbackup/bin/libobk.so64  --backup-dir=/export/home2/tmp/hema/NBMEB/ --backup-image=sbt:bkpsbtNB image-to-backup-dir-----------------------------------------------------------------------------------------------------------------------------------Now apply logs as usual, shutdown the server and perform restore, restart the server and check the data contents. ./mysqlbackup   ---backup-dir=/export/home2/tmp/hema/NBMEB/  apply-log ./mysqlbackup --datadir=/export/home2/tmp/hema/mysql-server/mysql-5.5-meb-repo/mysql-test/var/mysqld.1/data/  --backup-dir=/export/home2/tmp/hema/MEB_bkpdir/ innodb_log_files_in_group=2 --innodb_log_file_size=5M --user=root --port=13000 --protocol=tcp copy-back The NB console should show 'Restore" job as done. If you don't see that there is something wrong with MEB or NetBackup.You can also refer to more detailed steps of MEB and NB integration in whitepaper here

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• Get to Know a Candidate (9 of 25): Gary Johnson&ndash;Libertarian Party

  - by Brian Lanham

  DISCLAIMER: This is not a post about “Romney” or “Obama”. This is not a post for whom I am voting. Information sourced for Wikipedia. Johnson served as the 29th Governor of New Mexico from 1995 to 2003, as a member of the Republican Party, and is known for his low-tax libertarian views and his strong emphasis on personal health and fitness. While a student at the University of New Mexico in 1974, Johnson sustained himself financially by working as a door-to-door handyman. In 1976 he founded Big J Enterprises, which grew from this one-person venture to become one of New Mexico's largest construction companies. He entered politics for the first time by running for Governor of New Mexico in 1994 on a fiscally conservative, low-tax, anti-crime platform. Johnson won the Republican Party of New Mexico's gubernatorial nomination, and defeated incumbent Democratic governor Bruce King by 50% to 40%. He cut the 10% annual growth in the budget: in part, due to his use of the gubernatorial veto 200 times during his first six months in office, which gained him the nickname "Governor Veto". Johnson sought re-election in 1998, winning by 55% to 45%. In his second term, he concentrated on the issue of school voucher reforms, as well as campaigning for marijuana decriminalization and opposition to the War on Drugs. During his tenure as governor, Johnson adhered to a stringent anti-tax and anti-bureaucracy policy driven by a cost–benefit analysis rationale, setting state and national records for his use of veto powers: more than the other 49 contemporary governors put together. Term-limited, Johnson could not run for re-election at the end of his second term. As a fitness enthusiast, Johnson has taken part in several Ironman Triathlons, and he climbed Mount Everest in May 2003. After leaving office, Johnson founded the non-profit Our America Initiative in 2009, a political advocacy committee seeking to promote policies such as free enterprise, foreign non-interventionism, limited government and privatization. The Libertarian Party is the third largest political party in the United States. It is also identified by many as the fastest growing political party in the United States. The political platform of the Libertarian Party reflects the ideas of libertarianism, favoring minimally regulated markets, a less powerful state, strong civil liberties (including support for Same-sex marriage and other LGBT rights), cannabis legalization and regulation, separation of church and state, open immigration, non-interventionism and neutrality in diplomatic relations (i.e., avoiding foreign military or economic entanglements with other nations), freedom of trade and travel to all foreign countries, and a more responsive and direct democracy. Members of the Libertarian Party have also supported the repeal of NAFTA, CAFTA, and similar trade agreements, as well as the United States' exit from the United Nations, WTO, and NATO. Although there is not an officially labeled political position of the party, it is considered by many to be more right-wing than the Democratic Party but more left-wing than the Republican Party when comparing the parties' positions to each other, placing it at or above the center. In the 30 states where voters can register by party, there are over 282,000 voters registered as Libertarians. Hundreds of Libertarian candidates have been elected or appointed to public office, and thousands have run for office under the Libertarian banner. The Libertarian Party has many firsts in its credit, such as being the first party to get an electoral vote for a woman in a United States presidential election. Learn more about Gary Johnson and Libertarian Party on Wikipedia.

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• Announcing Oracle Knowledge 8.5: Even Superheroes Need Upgrades

  - by Richard Lefebvre

  It’s no secret that we like Iron Man here at Oracle. We've certainly got stuff in common: one of the world’s largest technology companies and one of the world’s strongest technology-driven superheroes. If you've seen the recent Iron Man movies, you might have even noticed some of our servers sitting in Tony Stark’s lab. Heck, our CEO made a cameo appearance in one of the movies. Yeah, we’re fans. Especially as Iron Man is a regular guy with some amazing technology – like us. But Like all great things even Superheroes need upgrades, whether it’s their suit, their car or their spacestation. Oracle certainly has its share of advanced technology.  For example, Oracle acquired InQuira in 2011 after years of watching the company advance the science of Knowledge Management.  And it was some extremely super technology.  At that time, Forrester’s Kate Leggett wrote about it in ‘Standalone Knowledge Management Is Dead With Oracle's Announcement To Acquire InQuira’ saying ‘Knowledge, accessible via web self-service or agent UIs, is a critical customer service component for industries fielding repetitive questions about policies, procedures, products, and solutions.’  One short sentence that amounts to a very tall order.  Since the acquisition our KM scientists have been hard at work in their labs. Today Oracle announced its first major knowledge management release since its acquisition of InQuira: Oracle Knowledge 8.5. We’ve put a massively-upgraded supersuit on our KM solution because we still have bad guys to fight. And we are very proud to say that we went way beyond our original plans. So what, exactly, did we do in Oracle Knowledge 8.5? We did what any high-tech super-scientist would do. We made Oracle Knowledge smarter, stronger and faster. First, we gave Oracle Knowledge a stronger heart: Certified on Oracle technologies, including Oracle WebLogic Server, Oracle Business Intelligence, Oracle Exadata Database Machine and Oracle Exalogic Elastic Cloud. Huge scaling and performance improvements. Then we gave it a better reach: Improved iConnect functionality that delivers contextualized knowledge directly into CRM applications. Better content acquisition support across disparate sources. Enhanced Language Support including Natural Language search support for 16 Languages. Enhanced Keyword Search for 23 authoring languages, as well as enhanced out-of-the-box industry ontologies covering 14 languages. And finally we made Oracle Knowledge ridiculously smarter: Improved Natural Language Search and a new Contextual Answer Delivery that understands the true intent of each inquiry to deliver the best possible answers. AnswerFlow for Guided Navigation & Answer Delivery, a new application for guided troubleshooting and answer delivery. Knowledge Analytics standardized on Oracle’s Business Intelligence Enterprise Edition. Knowledge Analytics Dashboards optimized search and content creation through targeted, actionable insights. A new three-level language model "Global - Language - Locale" that provides an improved search experience for organizations with a global footprint. We believe that Oracle Knowledge 8.5 is the most sophisticated KM solution in existence today and we’ve worked very hard to help it fulfill the promise of KM: empowering customers and employees with deep insights wherever they need them. We hope you agree it’s a suit worth wearing. We are continuing to invest in Knowledge Management as it continues to be especially relevant today with the enterprise push for peer collaboration, crowd-sourced wisdom, agile innovation, social interaction channels, applied real-time analytics, and personalization. In fact, we believe that Knowledge Management is a critical part of the Customer Experience portfolio for success. From empowering employee’s, to empowering customers, to gaining the insights from interactions across all channels, businesses today cannot efficiently scale their efforts, strengthen their customer relationships or achieve their growth goals without a solid Knowledge Management foundation to build from. And like every good superhero saga, we’re not even close to being finished. Next we are taking Oracle Knowledge into the Cloud. Yes, we’re thinking what you’re thinking: ROCKET BOOTS! Stay tuned for the next adventure… By Nav Chakravarti, Vice-President, Product Management, CRM Knowledge and previously the CTO of InQuira, a knowledge management company acquired by Oracle in 2011

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• Announcing Oracle Knowledge 8.5: Even Superheroes Need Upgrades

  - by Chris Warner

  It’s no secret that we like Iron Man here at Oracle. We've certainly got stuff in common: one of the world’s largest technology companies and one of the world’s strongest technology-driven superheroes. If you've seen the recent Iron Man movies, you might have even noticed some of our servers sitting in Tony Stark’s lab. Heck, our CEO made a cameo appearance in one of the movies. Yeah, we’re fans. Especially as Iron Man is a regular guy with some amazing technology – like us. But Like all great things even Superheroes need upgrades, whether it’s their suit, their car or their spacestation. Oracle certainly has its share of advanced technology.  For example, Oracle acquired InQuira in 2011 after years of watching the company advance the science of Knowledge Management.  And it was some extremely super technology.  At that time, Forrester’s Kate Leggett wrote about it in ‘Standalone Knowledge Management Is Dead With Oracle's Announcement To Acquire InQuira’ saying ‘Knowledge, accessible via web self-service or agent UIs, is a critical customer service component for industries fielding repetitive questions about policies, procedures, products, and solutions.’  One short sentence that amounts to a very tall order.  Since the acquisition our KM scientists have been hard at work in their labs. Today Oracle announced its first major knowledge management release since its acquisition of InQuira: Oracle Knowledge 8.5. We’ve put a massively-upgraded supersuit on our KM solution because we still have bad guys to fight. And we are very proud to say that we went way beyond our original plans. So what, exactly, did we do in Oracle Knowledge 8.5? We did what any high-tech super-scientist would do. We made Oracle Knowledge smarter, stronger and faster. First, we gave Oracle Knowledge a stronger heart: Certified on Oracle technologies, including Oracle WebLogic Server, Oracle Business Intelligence, Oracle Exadata Database Machine and Oracle Exalogic Elastic Cloud. Huge scaling and performance improvements. Then we gave it a better reach: Improved iConnect functionality that delivers contextualized knowledge directly into CRM applications. Better content acquisition support across disparate sources. Enhanced Language Support including Natural Language search support for 16 Languages. Enhanced Keyword Search for 23 authoring languages, as well as enhanced out-of-the-box industry ontologies covering 14 languages. And finally we made Oracle Knowledge ridiculously smarter: Improved Natural Language Search and a new Contextual Answer Delivery that understands the true intent of each inquiry to deliver the best possible answers. AnswerFlow for Guided Navigation & Answer Delivery, a new application for guided troubleshooting and answer delivery. Knowledge Analytics standardized on Oracle’s Business Intelligence Enterprise Edition. Knowledge Analytics Dashboards optimized search and content creation through targeted, actionable insights. A new three-level language model "Global - Language - Locale" that provides an improved search experience for organizations with a global footprint. We believe that Oracle Knowledge 8.5 is the most sophisticated KM solution in existence today and we’ve worked very hard to help it fulfill the promise of KM: empowering customers and employees with deep insights wherever they need them. We hope you agree it’s a suit worth wearing. We are continuing to invest in Knowledge Management as it continues to be especially relevant today with the enterprise push for peer collaboration, crowd-sourced wisdom, agile innovation, social interaction channels, applied real-time analytics, and personalization. In fact, we believe that Knowledge Management is a critical part of the Customer Experience portfolio for success. From empowering employee’s, to empowering customers, to gaining the insights from interactions across all channels, businesses today cannot efficiently scale their efforts, strengthen their customer relationships or achieve their growth goals without a solid Knowledge Management foundation to build from. And like every good superhero saga, we’re not even close to being finished. Next we are taking Oracle Knowledge into the Cloud. Yes, we’re thinking what you’re thinking: ROCKET BOOTS! Stay tuned for the next adventure… By Nav Chakravarti, Vice-President, Product Management, CRM Knowledge and previously the CTO of InQuira, a knowledge management company acquired by Oracle in 2011. 

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• Inspiring a co-worker to adopt better coding practices?

  - by Aaronaught

  In the Handling my antiquated coworker question, various people discussed strategies for dealing with coworkers who are unwilling to integrate their workflow with the team's. I'd like, if possible, to learn some strategies for "teaching" a coworker who is merely ignorant of modern techniques and tools, and possibly a little apathetic. I've started working with a programmer who until recently has been working in relative isolation, in a different part of the company. He has extensive domain knowledge and most importantly he has demonstrated good problem-solving skills, something which many candidates seem to lack. However, the actual (C#) code I've seen is a throwback to the VB6 days. Procedural structure, Hungarian notation, global variables (abuse of static), no interfaces, no tests, non-use of Generics, throwing System.Exception... you get the idea. This programmer is a fair bit older than I am and, by first impressions at least, doesn't actively seek positive change. I'm not going to say resistant to change, because I think that is largely an issue of how the topic gets broached, and I want to be prepared. Programmers tend to be stubborn people, and going in with guns blazing and instituting rip-it-to-shreds code reviews and strictly-enforced policies is very likely not going to produce the end result that I want. If this were a new hire, a junior programmer, I wouldn't think twice about taking a "mentor" stance, but I'm extremely wary of treating an experienced employee as a clueless newbie (which he's not - he just hasn't kept pace with certain advancements in the field). How might I go about raising this developer's code quality standard the Dale Carnegie way, through gentle persuasion and non-material incentives? What would be the best strategy for effecting subtle, gradual changes, without creating an adversarial situation? Have other people - especially lead developers - been in this type of situation before? Which strategies were successful at stimulating interest and creating a positive group dynamic? Which strategies weren't successful and would be better to avoid? Clarifications: I really feel that several people are answering based on personal feelings without actually reading all of the details of the question. Please note the following, which should have been implied but I am now making explicit: This coworker is only my "senior" by virtue of age. I never said that his title, sphere of influence, or years at the organization exceed mine, and in fact, none of those things are true. He's a LOB programmer who's been absorbed into the main development shop. That's it. I am not a new hire, junior programmer, or other naïve idiot with grand plans to transform the company overnight. I am basically in charge of the software process, but as many who've worked as "leads" will know, responsibilities don't always correlate precisely with the org chart. I'm not asking people how to get my way, come hell or high water. I could do that if I wanted to, with the net result being that this person would become resentful and/or quit. Please try to understand that I am looking for a social, cooperative method of driving change. The mention of "...global variables... no tests... throwing System.Exception" was intended to demonstrate that the problems are not just superficial or aesthetic. Practices that may work for relatively small CRUD apps do not necessarily work for large enterprise apps, and in fact, none of the code so far has actually passed the integration tests. Please, try to take the question at face value, accept that I actually know what I'm talking about, and either answer the question that I actually asked or move on. P.S. My sincerest gratitude to those who -did- offer constructive advice rather than arguing with the premise. I'm going to leave this open for a while longer as I'm hoping to hear more in the way of real-world experiences.

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• Oracle Tutor: Installing Is Not Implementing or Why CIO's should care about End User Adoption

  - by emily.chorba(at)oracle.com

  Eighteen months ago I showed Tutor and UPK Productive Day One overview to a CIO friend of mine. He works in a manufacturing business which had been recently purchased by a global conglomerate. He had a major implementation coming up, but said that the corporate team would be coming in to handle the project. I asked about their end user training approach, but it was unclear to him at the time. We were in touch over the course of the implementation project. The major activities were data conversion, how-to workshops, General Ledger realignment, and report definition. The message was "Here's how we do it at corporate, and here's how you are going to do it." In short, it was an application software installation. The corporate team had experience and confidence and the effort through go-live was smooth. Some weeks after cutover, problems with customer orders began to surface. Orders could not be fulfilled in a timely fashion. The problem got worse, and the corporate emergency team was called in. After many days of analysis, the issue was tracked down and resolved, but by then there were weeks of backorders, and their customer base was impacted in a significant way. It took three months of constant handholding of customers by the sales force for good will to be reestablished, and this itself diminished a new product sales push. I learned of these results in a recent conversation with the CIO. I asked him what the solution to the problem was, and he replied that it was twofold. The first component was a lack of understanding by customer service reps about how a particular data item in order entry was to be filled in, resulting in discrepant order data. The second component was that product planners were using this data, along with data from other sources, to fill in a spreadsheet based on the abandoned system. This spreadsheet was the primary input for planning data. The result of these two inaccuracies was that key parts were not being ordered to effectively meet demand and the lead time for finished goods was pushed out by weeks. I reminded him about the Productive Day One approach, and it's focus on methodology and tools for end user training. A more collaborative solution workshop would have identified proper applications use in the new environment. Using UPK to document correct transaction entry would have provided effective guidelines to the CSRs for data entry. Using Oracle Tutor to document the manual tasks would have eliminated the use of an out of date spreadsheet. As we talked this over, he said, "I wish I knew when I started what I know now." Effective end user adoption is the most critical and most overlooked success factor in applications implementations. When the switch is thrown at go-live, employees need to know how to use the new systems to do their jobs. Their jobs are made up of manual steps and systems steps which must be performed in the right order for the implementing organization to operate smoothly. Use Tutor to document the manual policies and procedures, use UPK to document the systems tasks, and develop this documentation in conjunction with a solution workshop. This is the path to develop effective end user training material for a smooth implementation. Learn More For more information about Tutor, visit Oracle.com or the Tutor Blog. Post your questions at the Tutor Forum. Chuck Jones, Product Manager, Oracle Tutor and BPM

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• DAC pack up all your troubles

  - by Tony Davis

  Visual Studio 2010, or perhaps its apparently-forthcoming sister, "SQL Studio", is being geared up to become the natural way for developers to create databases. Central to this drive is the introduction of 'data-tier application components', or DACs. Applications are developed as normal but when it comes to deployment, instead of supplying the DBA with a bunch of scripts to create the required database objects, the developer creates a single DAC Package ("DAC Pack"); a zipped XML file containing all the database objects needed by the application, along with versioning information, policies for deployment, and so on. It's an intriguing prospect. Developers can work on their development database using their existing tools and source control, and then package up the changes into a single DACPAC for deployment and management. DBAs get an "application level view" of how their instances are being used and the ability to collectively, rather than individually, manage the objects. The DBA needing to manage a large number of relatively small databases can use "DAC snapshots" to get a quick overview of what has changed across all the databases they manage. The reason that DAC packs haven't caused more excitement is that they can only be pushed to SQL Server 2008 R2, and they must be developed or inspected using Visual Studio 2010. Furthermore, what we see right now in VS2010 is more of a 'work-in-progress' or 'vision of the future', with serious shortcomings and restrictions that render it unsuitable for anything but small 'non-critical' departmental databases. The first problem is that DAC packs support a limited set of schema objects (corresponding closely to the features available on 'Azure'). This means that Service Broker queues, CLR Objects, and perhaps most critically security (permissions, certificates etc.), are off-limits. Applications that require these objects will need to add them via a post-deployment TSQL script, rather defeating the whole idea. More worrying still is the process for altering a database with a DAC pack. The grand 'collective' philosophy, whereby a single XML file can be used for deploying and managing builds and changes, extends, unfortunately, to database upgrades. Any change to a database object will result in the creation of a new database, copying the data from the old version, nuking the previous one, and then renaming the new one. Simple eh? The problem is that even something as trivial as adding a comment to a stored procedure in a 5GB database will require the server to find at least twice as much space, as well sufficient elbow-room in the transaction log for copying the largest table. Of course, you'll need to take the database offline for the full course of the deployment, which is likely to take a long time if there is a lot of data. This upgrade/rename process breaks the log chain, makes any subsequent full restore operation highly complicated, and will also break log shipping. As with any grand vision, the devil is always in the detail. It's hard to fathom why Microsoft hasn't used a SQL Compare-style approach to the upgrade process, altering a database with a change script, and this will surely be adopted in the near future. Something had to be in place for VS2010, but right now DAC packs only make sense for Azure. For this, they're cute, but hardly compelling. Nevertheless, DBAs would do well to get familiar with VS 2010 and DAC packs. Like it or not, they're both coming. Cheers, Tony.

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• Oracle Tutor: XPDL conversion (and why you should care)

  - by mary.keane

  You may have noticed that the Oracle Business Process Converter feature in Tutor 14 supports "XPDL" conversion to Oracle Business Process Analysis Suite (BPA), Oracle Business Process Management Suite (BPM), and Oracle Tutor, and you may have briefly wondered "what is XPDL?" before you moved on to the Visio import feature (a very popular feature in Tutor 14). This posting is for those who do not yet understand (or care) about XPDL and process modeling. Many of us (and I'm including myself) have spent years working in the process definition arena: we've written procedures, designed systems and software to help others write procedures, and have been responsible for embedding policies and procedures into training material for employees. We've worked with tools such as Oracle Tutor, Microsoft Visio, Microsoft Word, and UPK. Most of us have never worked with "modeling tools" before, and we certainly never had to understand BPMN. It's a brave new world in this arena, and companies desperately need people with policy and procedural system expertise to be able to work with system analysts so there is a seamless transfer of knowledge from IT to employees. When working with applications, a picture is worth a thousand words, so eventually you're going to need to understand and be able to work with business process models. XPDL is an acronym for XML Process Definition Language, and it is an interchange format for business process models. It allows you to take a BPMN model that was developed in one workflow application such as BizAgi and import it into another workflow application or a true BPMN management system such as Oracle BPM. Specifically, the XPDL format contains the graphical information of a model as well as any executable information. By using a common format, models can be moved from a basic modeling application used by business owners to applications used by system architects. Over 80 applications support the XPDL format, including MetaStorm ProVision, BEA ALBPM, BizAgi, and Tibco. I mention these applications because we have provided XSLT mapping files specifically for these vendors. Oracle Business Process Converter was designed with user extensibility in mind, and thus users can add their own XML files so that additional XPDL models from other vendors can be converted to BPM, BPA, and Oracle Tutor. Instructions on how to add your own files can be found in Appendix 4 of the Oracle Business Converter manual. Let's take a visual look at how this works. Here is an example of a model devloped in BizAgi: This model can be created by the average business user without a large learning curve, and it's a good start for the system analyst who will be adding web services as well as for the business manager who manages the process described in the model. By exporting this model as XPDL, the information can be converted into Oracle BPA and Oracle BPM as well as converted to Oracle Tutor to become the framework for a procedure. Through this conversion feature, one graphic illustration of a business process can be used by a system analyst, business analyst, business manager, and employee, as seen below. Model Converted to Tutor Procedure Below is the task section of the procedure after conversion from an XPDL file. Model converted to BPA Model converted to BPM End users still want step by step instructions on how to perform their jobs, so procedures (Oracle Tutor) and application simulations (UPK) are still a critical piece of the solution. But IT professionals need graphic descriptions of how the applications work, regardless of whether there are any tasks involving humans. Now there is a way to convert procedures (Oracle Tutor docx files) and basic models (XPDL files) so that business managers and system analysts can share process information. References Wikipedia XPDL. Workflow Management Coalition, XPDL Support and Resources Oracle Business Process Converter manual, Oracle Tutor 14 Oracle Business Process Management 11g If you have any XPDL conversion stories to share, we'd love to hear from you. Best wishes for the coming new year, Mary Keane, Senior Development Manager, Oracle Tutor and BPM

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• Graduate Life in Oracle by Ramakrishna Nalabothula

  - by david.talamelli

  Preparation for the BIG interview: I prepared in both technical and logical aspects to face the Oracle Interview. I had to cover almost all main areas in technical and many types of problems in logical areas. We attended mock- interviews and written tests at our college, browsed websites and communities. Having started with such a rigorous preparation before Oracle visited the college; it was possible for me to make it into the list of final selection. I put in a big effort to reach this position and I am very happy to achieve this. Why I chose Oracle: Oracle is one of the best technology providers and has a large customer base. I think it is not an easy job to offer services to that many customers. So, the company needs young and dynamic people and I wanted to be one among them. This gave me spirit and led me to walk into Oracle. I am working on different technologies and learning something new in the field. Having many customers is challenging Oracle and my work is challenging me. I am confident enough that customers to both me and Oracle will never lose their faith. Learning at Oracle: The style of learning is good and never resembles a classroom session in a college. It is always fun to learn here. There is no exam to track the performance. There is enough time until we completely learn it. There is no concept of stiff competition. Peers help through KT (Knowledge Transfers) and there are good resources in the Oracle to learn. People are always there to direct you to those. There are lots of opportunities for Web learning too! My Work Area: My team gives me a great opportunity to offer service to the entire product. There were no situations when I got tense with my work or targets and deliverables. I work with a Global Team and my manager is based in the UK. I have a lot of freedom and flexibility. I use the work from home option in case of any disturbances in the city or due to personal problems. I have a weekly meeting with my manager and use Instant Messenger for status updates. My manager plans very well to give me enough time to complete tasks. I have good coordination from the team towards our deadlines. My work has also brought me close to many people across various technology and product teams. I am glad to make many friends across Oracle. I am enjoying my time and work here. I cover all the major activities in the team. I am thankful to everyone from the Development and Quality Assurance Team to have high confidence in me by assigning such big responsibilities. Primary tasks are maintaining the environments that are very unstable at times. This really requires big time and effort to trace the root causes. I am working and still learning on all these areas. The happiest thing is I got chances to travel to USA & UK for training and for supporting a few customer demo projects. I have got to explore more across two countries and got sponsored to visit the places around due to Oracle's policies. I am very much thankful for these what I have from Oracle and for the cooperation there from other colleagues. Fun at Work: Oracle has a club from Employees to conduct games and events. I had an opportunity to participate in competitions, tournaments inside Oracle and Inter-Corporate for all games. I thank Oracle for providing me all these opportunities and I would like to extend my thanks to Senior Management for their confidence in me. I thank Oracle HR Recruiting Team too for selecting me into Oracle and giving me this opportunity to share my experience and feelings. Ramakrishna Nalabothula

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• Do you want to be an ALM Consultant?

  - by Martin Hinshelwood

  Northwest Cadence is looking for our next great consultant! At Northwest Cadence, we have created a work environment that emphasizes excellence, integrity, and out-of-the-box thinking.  Our customers have high expectations (rightfully so) and we wouldn’t have it any other way!   Northwest Cadence has some of the most exciting customers I have ever worked with and even though I have only been here just over a month I have already: Provided training/consulting for 3 government departments Created and taught courseware for delivering Scrum to teams within a high profile multinational company Started presenting Microsoft's ALM Engagement Program  So if you are interested in helping companies build better software more efficiently, then.. Enquire at [email protected] Application Lifecycle Management (ALM) Consultant An ALM Consultant with a minimum of 8 years of relevant experience with Application Lifecycle Management, Visual Studio (including Visual Studio Team System) and software design is needed. Must provide thought leadership on best practices for enterprise architecture, understand the Microsoft technology solution stack, and have a thorough understanding of enterprise application integration. The ALM Practice Lead will play a central role in designing and implementing the overall ALM Practice strategy, including creating, updating, and delivering ALM courseware and consultancy engagements. This person will also provide project support, deliverables, and quality solutions on Visual Studio Team System that exceed client expectations. Engagements will vary and will involve providing expert training, consulting, mentoring, formulating technical strategies and policies and acting as a “trusted advisor” to customers and internal teams. Sound sense of business and technical strategy required. Strong interpersonal skills as well as solid strategic thinking are key. The ideal candidate will be capable of envisioning the solution based on the early client requirements, communicating the vision to both technical and business stakeholders, leading teams through implementation, as well as training, mentoring, and hands-on software development. The ideal candidate will demonstrate successful use of both agile and formal software development methods, enterprise application patterns, and effective leadership on prior projects. Job Requirements Minimum Education: Bachelor’s Degree (computer science, engineering, or math preferred). Locale / Travel: The Practice Lead position requires estimated 50% travel, most of which will be in the Continental US (a valid national Passport must be maintained).  This is a full time position and will be based in the Kirkland office. Preferred Education: Master’s Degree in Information Technology or Software Engineering; Premium Microsoft Certifications on .NET (MCSD) or MCPD or relevant experience; Microsoft Certified Trainer (MCT) or relevant experience. Minimum Experience and Skills: 7+ years experience with business information systems integration or custom business application design and development in a professional technology consulting, corporate MIS or software development environment. Essential Duties & Responsibilities: Provide training, consulting, and mentoring to organizations on topics that include Visual Studio Team System and ALM. Create content, including labs and demonstrations, to be delivered as training classes by Northwest Cadence employees. Lead development teams through the complete ALM and/or Visual Studio Team System solution. Be able to communicate in detail how a solution will integrate into the larger technical problem space for large, complex enterprises. Define technical solution requirements. Provide guidance to the customer and project team with respect to technical feasibility, complexity, and level of effort required to deliver a custom solution. Ensure that the solution is designed, developed and deployed in accordance with the agreed upon development work plan. Create and deliver weekly status reports of training and/or consulting progress. Engagement Responsibilities: · Provide a strong desire to provide thought leadership related to technology and to help grow the business. · Work effectively and professionally with employees at all levels of a customer’s organization. · Have strong verbal and written communication skills. · Have effective presentation, organizational and planning skills. · Have effective interpersonal skills and ability to work in a team environment. Enquire at [email protected]

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• June is going to be a busy month!

  - by Monica Kumar

  Who says things slow down in summer? Well, maybe for school kids, but certainly not for Oracle's Virtualization team! June is turning out to be one of the busiest months for us. We are going to be participating in a number of industry events. If you happen to be at any of these, please stop by the Oracle booth and our session/s. Let's go through a run down of these events. 1. 13th Annual Call Center Week June 4-8 Ceasar's Palace, Las Vegas  Event website You're now wondering...why are we at this call center show. It's really simple, Oracle's Desktop Virtualization solutions offer the best way for call center to reliably and securely access enterprise apps using a variety of endpoint devices such as an iPad or a Sun Ray Client. Provisioning new employees becomes a breeze. We'll be jointly showcasing our solution with Oracle's CRM team. Come check us out.  2. Gartner Infrastructure & Management, Florida June 5-7 Orlando, FL  Event website Oracle is a Premier sponsor of the Gartner IOM Summit this June 5 – 7, 2012 in Orlando, FL.  Attendees will have the opportunity to meet with Oracle experts in a variety of sessions, including demonstrations during the showcase receptions. 3. Cloud Expo East Check out our website for details of our participation. Stop by at booth 511 to talk to our Cloud, Virtualization and Big Data experts. In addition, we're delivering a number of sessions at Cloud Expo. The one I want to highlight is the following: Session: Borderless Applications in the Cloud with Oracle VM and Oracle Virtual Assembly Builder Abstract: As virtualization adoption progresses beyond server consolidation, this is also transforming how enterprise applications are deployed and managed in an agile environment. The traditional method of business-critical application deployment where administrators have to contend with an array of unrelated tools, custom scripts to deploy and manage applications, OS and VM instances into a fast changing cloud computing environment can no longer scale effectively to achieve response time and desired efficiency. Oracle VM and Oracle Virtual Assembly Builder allow applications, associated components, deployment metadata, management policies and best practices to be encapsulated into ready-to-run VMs for rapid, repeatable deployment and ease of management. Join us in this Cloud Expo session to see how Oracle VM and Oracle Virtual Assembly Builder allow you to deploy complex multi-tier applications in minutes and enables you to easily onboard existing applications to cloud environments.  Get your free Cloud Expo pass now!  We're offering complimentary VIP Gold Passes. Go to https://www.blueskyz.com/v3/Login.aspx?ClientID=19&EventID=56&sg=177, click “Continue” if you are a New User or log-in if you have already created an account. Once there, you can view the Agenda or Register for Cloud Expo. To register - fill out the basic business card questions and then enter oracleVIPgold in the Priority Code field to change the price from $2,000 to $0. 4. CiscoLive 2012  June 10-14 San Diego, CA Event website Our Oracle VM and Oracle Linux experts will talk about joint collaboration with Cisco on UCS. We'll also highlight customer use cases. 5. Gartner Infrastructure & Operations Management Summit, EMEA Dates: June 11-12 Frankfurt, Germany Event website Meet experts from our Virtualization and Linux team in EMEA. Stop by our booth and find out what's new in Oracle VM Server for x86 and Oracle Linux. June is going to be busy.

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• AWS .NET SDK v2: setting up queues and topics

  - by Elton Stoneman

  Originally posted on: http://geekswithblogs.net/EltonStoneman/archive/2013/10/13/aws-.net-sdk-v2-setting-up-queues-and-topics.aspxFollowing on from my last post, reading from SQS queues with the new SDK is easy stuff, but linking a Simple Notification Service topic to an SQS queue is a bit more involved. The AWS model for topics and subscriptions is a bit more advanced than in Azure Service Bus. SNS lets you have subscribers on multiple different channels, so you can send a message which gets relayed to email address, mobile apps and SQS queues all in one go. As the topic owner, when you request a subscription on any channel, the owner needs to confirm they’re happy for you to send them messages. With email subscriptions, the user gets a confirmation request from Amazon which they need to reply to before they start getting messages. With SQS, you need to grant the topic permission to write to the queue. If you own both the topic and the queue, you can do it all in code with the .NET SDK. Let’s say you want to create a new topic, a new queue as a topic subscriber, and link the two together. Creating the topic is easy with the SNS client (which has an expanded name, AmazonSimpleNotificationServiceClient, compare to the SQS class which is just called QueueClient): var request = new CreateTopicRequest(); request.Name = TopicName; var response = _snsClient.CreateTopic(request); TopicArn = response.TopicArn; In the response from AWS (which I’m assuming is successful), you get an ARN – Amazon Resource Name – which is the unique identifier for the topic. We create the queue using the same code from my last post, AWS .NET SDK v2: the message-pump pattern, and then we need to subscribe the queue to the topic. The topic creates the subscription request: var response = _snsClient.Subscribe(new SubscribeRequest { TopicArn = TopicArn, Protocol = "sqs", Endpoint = _queueClient.QueueArn }); That response will give you an ARN for the subscription, which you’ll need if you want to set attributes like RawMessageDelivery. Then the SQS client needs to confirm the subscription by allowing the topic to send messages to it. The SDK doesn’t give you a nice mechanism for doing that, so I’ve extended my AWS wrapper with a method that encapsulates it: internal void AllowSnsToSendMessages(TopicClient topicClient) { var policy = Policies.AllowSendFormat.Replace("%QueueArn%", QueueArn).Replace("%TopicArn%", topicClient.TopicArn); var request = new SetQueueAttributesRequest(); request.Attributes.Add("Policy", policy); request.QueueUrl = QueueUrl; var response = _sqsClient.SetQueueAttributes(request); } That builds up a policy statement, which gets added to the queue as an attribute, and specifies that the topic is allowed to send messages to the queue. The statement itself is a JSON block which contains the ARN of the queue, the ARN of the topic, and an Allow effect for the sqs:SendMessage action: public const string AllowSendFormat= @"{ ""Statement"": [ { ""Sid"": ""MySQSPolicy001"", ""Effect"": ""Allow"", ""Principal"": { ""AWS"": ""*"" }, ""Action"": ""sqs:SendMessage"", ""Resource"": ""%QueueArn%"", ""Condition"": { ""ArnEquals"": { ""aws:SourceArn"": ""%TopicArn%"" } } } ] }"; There’s a new gist with an updated QueueClient and a new TopicClient here: Wrappers for the SQS and SNS clients in the AWS SDK for .NET v2. Both clients have an Ensure() method which creates the resource, so if you want to create a topic and a subscription you can use:  var topicClient = new TopicClient(“BigNews”, “ImListening”); And the topic client has a Subscribe() method, which calls into the message pump on the queue client: topicClient.Subscribe(x=>Log.Debug(x.Body)); var message = {}; //etc. topicClient.Publish(message); So you can isolate all the fiddly bits and use SQS and SNS with a similar interface to the Azure SDK.

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• Guest blog: A Closer Look at Oracle Price Analytics by Will Hutchinson

  - by Takin Babaei

  Overview:  Price Analytics helps companies understand how much of each sale goes into discounts, special terms, and allowances. This visibility lets sales management see the panoply of discounts and start seeing whether each discount drives desired behavior. In Price Analytics monitors parts of the quote-to-order process, tracking quotes, including the whole price waterfall and seeing which result in orders. The “price waterfall” shows all discounts between list price and “pocket price”. Pocket price is the final price the vendor puts in its pocket after all discounts are taken. The value proposition: Based on benchmarks from leading consultancies and companies I have talked to, where they have studied the effects of discounting and started enforcing what many of them call “discount discipline”, they find they can increase the pocket price by 0.8-3%. Yes, in today’s zero or negative inflation environment, one can, through better monitoring of discounts, collect what amounts to a price rise of a few percent. We are not talking about selling more product, merely about collecting a higher pocket price without decreasing quantities sold. Higher prices fall straight to the bottom line. The best reference I have ever found for understanding this phenomenon comes from an article from the September-October 1992 issue of Harvard Business Review called “Managing Price, Gaining Profit” by Michael Marn and Robert Rosiello of McKinsey & Co. They describe the outsized impact price management has on bottom line performance compared to selling more product or cutting variable or fixed costs. Price Analytics manages what Marn and Rosiello call “transaction pricing”, namely the prices of a given transaction, as opposed to what is on the price list or pricing according to the value received. They make the point that if the vendor does not manage the price waterfall, customers will, to the vendor’s detriment. It also discusses its findings that in companies it studied, there was no correlation between discount levels and any indication of customer value. I urge you to read this article. What Price Analytics does: Price analytics looks at quotes the company issues and tracks them until either the quote is accepted or rejected or it expires. There are prebuilt adapters for EBS and Siebel as well as a universal adapter. The target audience includes pricing analysts, product managers, sales managers, and VP’s of sales, marketing, finance, and sales operations. It tracks how effective discounts have been, the win rate on quotes, how well pricing policies have been followed, customer and product profitability, and customer performance against commitments. It has the concept of price waterfall, the deal lifecycle, and price segmentation built into the product. These help product and sales managers understand their pricing and its effectiveness on driving revenue and profit. They also help understand how terms are adhered to during negotiations. They also help people understand what segments exist and how well they are adhered to. To help your company increase its profits and revenues, I urge you to look at this product. If you have questions, please contact me. Will HutchinsonMaster Principal Sales Consultant – Analytics, Oracle Corp. Will Hutchinson has worked in the business intelligence and data warehousing for over 25 years. He started building data warehouses in 1986 at Metaphor, advancing to running Metaphor UK’s sales consulting area. He also worked in A.T. Kearney’s business intelligence practice for over four years, running projects and providing training to new consultants in the IT practice. He also worked at Informatica and then Siebel, before coming to Oracle with the Siebel acquisition. He became Master Principal Sales Consultant in 2009. He has worked on developing ROI and TCO models for business intelligence for over ten years. Mr. Hutchinson has a BS degree in Chemical Engineering from Princeton University and an MBA in Finance from the University of Chicago.

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• Critical Threads Optimization

  - by Rafael Vanoni

  Background One of the more common issues we've been seeing in the field is the growing difficulty in optimizing performance of multi-threaded applications. A good portion of this difficulty is due to the increasing complexity of modern processors that present various degrees of sharing relationships between hardware components. Take any current CMT processor and you'll find any number of CPUs sharing execution pipelines, floating point units, caches, etc. Consequently, applying the traditional recipe of one software thread for each CPU will have varying degrees of success, according to the layout of the underlying hardware. On top of this increasing complexity we've also seen processors with features that aim at dynamically resourcing software threads according to their utilization. Intel's Turbo Boost allows processors to increase their operating frequency if there is enough thermal headroom available and the processor isn't fully utilized. More recently, the SPARC T4 processor introduced dynamic threading, allowing each core to dynamically allocate more resources to its active CPUs. Both cases are in essence recognizing that current processors will be running a wide mix of workloads, some will be designed for throughput, others for low latency. The hardware is providing mechanisms to dynamically resource threads according to their runtime behavior. We're very aware of these challenges in Solaris, and have been working to provide the best out of box performance while providing mechanisms to further optimize applications when necessary. The Critical Threads Optimzation was introduced in Solaris 10 8/11 and Solaris 11 as one such mechanism that allows customers to both address issues caused by contention over shared hardware resources and explicitly take advantage of features such as T4's dynamic threading. What it is The basic idea is to allow performance critical threads to execute with more exclusive access to hardware resources. For example, when deploying an application that implements a producer/consumer model, it'll likely be advantageous to give the producer more exclusive access to the hardware instead of having it competing for resources with all the consumers. In the case of a T4 based system, we may want to have a producer running by itself on a single core and create one consumer for each of the remaining CPUs. With the Critical Threads Optimization we're extending the semantics of scheduling priorities (which thread should run first) to include priority over shared resources (which thread should have more "space"). Now the scheduler will not only run higher priority threads first: it will also provide them with more exclusive access to hardware resources if they are available. How does it work ? Using the previous example in Solaris 11, all you'd have to do would be to place the producer in the Fixed Priority (FX) scheduling class at priority 60, or in the Real Time (RT) class at any priority and Solaris will try to give it more "hardware space". On both Solaris 10 8/11 and Solaris 11 this can be achieved through the existing priocntl(1,2) and priocntlset(2) interfaces. If your application already assigns these priorities to performance critical threads, there's no additional step you need to take. One important aspect of this optimization is that it requires some level of idleness in the system, either as a result of sizing the application before hand or through periods of transient idleness during runtime. If the system is fully committed, the scheduler will put all the available CPUs to work.Best practices If you're an application developer, we encourage you to look into assigning the right priorities for the different threads in your application. Solaris provides different scheduling classes (Time Share, Interactive, Fair Share, Fixed Priority and Real Time) that offer different policies and behaviors. It is not always simple to figure out which set of threads are critical to the performance of a workload, and it may not always be feasible to take advantage of this optimization, but we believe that this can be correctly (and safely) done during development. Overall, the out of box performance in Solaris should meet your workload's requirements. If you are looking into that extra bit of performance, then the Critical Threads Optimization may be what you're looking for.

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• Is Oracle Policy Automation a Fit for My Agency? I'll bet it is.

  - by jeffrey.waterman

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Recently, I stumbled upon a new(-ish) whitepaper now posted on the Oracle Technology Network around Oracle Policy Automation (OPA). This paper is certain to become a must read for any customer interested in rules automation. What is OPA?  If you are not sitting in your favorite Greek restaurant waiting for that order of Saganaki to appear, OPA is Oracle’s solution for automated streamlining, standardizing, and the maintenance of policy. It is a specialized rules platform that simplifies the automation of rules and policies, putting the analysis in the hands of the analysts, not the IT organization. In other words, OPA allows the organization to be more efficient by eliminating (or at a minimum, reducing the engagement of) the middle man from the process. The whitepaper I mention above is titled, “Is Oracle Policy Automation a Good Fit for My Business?”. This short document walks the reader through use cases and advice for the reader to consider when deciding if OPA is right for their agency. The paper outlines many different scenarios, different uses of OPA in production today and, where OPA may not be a good fit. Many of the use case examples revolve around end user questionnaires or analyst research. What is often overlooked is OPA’s ability to act as a rules engine behind the scenes. That is, take inputs from one source (e.g., personnel data), process that data in OPA and send the output (e.g., pay data with benefits deductions) to a second source. The rules have been automated, no necessary human intervention to perform analysis. A few of my customers have used the embedded OPA solution to improve transaction processing and reduce the time spent analyzing exceptions. I suggest any reader whose organization is reliant on or deals with high complexity, volume or volatility in rules that are based on documentation – or which need to be documented – take a look at Oracle Policy Automation. You can find the white paper on Oracle Technology Network. You can find the white paper in the Oracle Policy Automation of the OTN. You can find more information around OPA on oracle.com. Finally, you can send me a question any time at [email protected] Thank you for reading. If you have any topics around Oracle Applications in the Federal or Public Sector industries you would like to see addressed in this blog, please leave suggestions in the comments section and I will do my best to address in a future post.

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• 13 Lösungen für eine höhere Sicherheit in einer Oracle Datenbank (Best Practices)

  - by C.Muetzlitz

  Externe Einflüsse wie Gesetze fordern die IT auf, (unsere) Daten zu schützen. Doch wie prüft man die eingestellte Sicherheit einer Oracle Datenbank überhaupt? Ist die geforderte Sicherheit ausreichend umgesetzt und zwar im Idealfall entsprechend dem notwendigen Schutzbedarf? Wann haben Sie eigentlich die Sicherheit Ihrer Oracle Datenbank das letzte Mal überprüft? Und noch besser gefragt, kennen Sie die Bedrohungen und die davon abgeleiteten Risiken? Alles Fragen deren Antworten ein verantwortlicher Anwendungsbesitzer sofort parat haben sollte oder sehen Sie das anders? Wie kann man sich am besten vor Bedrohungen schützen? Die einzige richtige Antwort auf diese Frage ist, durch Informationen und daraus abgeleitetes Wissen. Nun umfassen Informationen und das darin versteckte Wissen wahrscheinlich sehr viele Quellen. D.h. es wird immer schwieriger sich das richtige Wissen anzueignen und dieses Wissen für den Schutz von Daten und Datenbanken anzuwenden.Betrachtet man die Oracle Datenbank, dann empfehle ich zwei wesentliche Bereiche, die man tun muss bzw. wissen sollte. Die Best Practices Lösungen kennen, die man implementieren sollte und teilweise muss, um gute Sicherheit zu garantieren.Ich nenne diesen Bereich „13 Lösungen für eine höhere Sicherheit in einer Oracle Datenbank (Best Practices)“ Wie sieht der wirkliche Sicherheitszustand einer Oracle Datenbank aus.Diesen Bereich nenne ich „Check Oracle DB Security“ In diesem Beitrag möchte ich Sie nun in die Grundlagen einer guten Oracle Datenbank Sicherheit einführen und Sie befähigen, den Sicherheitszustand Ihrer Datenbank selber bestimmen zu können. 13 Lösungen für eine höhere Sicherheit in einer Oracle Datenbank (Best Practices)“  Password-Management aktiveren:Seien Sie sich bewusst, dass schwache Passwords eine hohe Bedrohung bedeuten. Aktivieren Sie ein vernünftiges Password Management Kennen Sie den Funktionsumfang Ihrer aktuellen Datenbank Version, auch die Funktionen, die nicht mehr unterstützt werden.Der "New Feature und Upgrade Guide" sollte eine Pflichtlektüre werden. Implementieren Sie eine passende Mindestsicherheit.Oracle liefert hier viele Vorgaben. Haben Sie das Rollen- und Account Management im GriffHier geht es um eine kontrollierte Privilegien-Vergabe (Least Privileg), eine Zwecktrennung im Account Management und eine andauernde Überprüfung des Rollenmanagements und Zugriffskonzepts Sicheres Datenbank Link Konzept implementierenGerade im Bereich der Datenintegration werden wiederholt DB Links in der Datenbank konfiguriert. Diese Links eröffnen u.U. unkontrollierte Zugriffe auf entfernte Datenbanken. Tracken Sie den Zugriff und setzen Sie ein sicheres DB Link Konzept um. Oracle liefert hier die entsprechenden Vorgaben. Definieren Sie Schutz-Policies für Ihre Anwendungen.Hierunter fällt z.B. ein richtiges Anwendungs-Owner und Anwendungs-User Setup Implementieren Sie den notwendigen Datenschutz für wichtige DatenKennen Sie die Daten, die geschützt werden müssen und schützen Sie diese angemessen. Kontrollieren Sie den Ressourcenverbrauch in Ihrer Datenbank Implementieren Sie eine sinnvolle Zwecktrennung in der DatenbankAuch bei der Datenbank ist es sinnvoll eine Zwecktrennung zu implementieren. Schalten Sie eine sinnvolle und gesetzeskonforme Protokollierung ein.Gesetze erfordern das und Oracle gibt eine Mindestprotokollierung vor. Implementieren Sie Prozesse, die den guten Zustand der Datenbank erhalten Führen Sie regelmäßige Health- Checks durchOracle liefert z.B. mit dem Enterprise Manager eine vollständige Library. Definieren Sie ein funktionierendes Patch-ManagementKennen Sie die Critical Patch Updates und handeln Sie falls notwendig. Check Oracle DB Security oder wer den Sicherheitszustand nicht kennt, wird auch keine Maßnahmen ergreifen Den Sicherheitszustand einer Oracle Datenbank zu überprüfen, ist sehr wichtig. Hierfür kann man verschiedene Anwendungen nutzen, die im Markt erhältlich sind. Eine gute Entscheidung wäre z.B. den Oracle Enterprise Manager (Cloud Control) mit dem Lifecycle Management zu nutzen, der periodisch den Sicherheitszustand für Sie ermittelt. Eine manuelle Überprüfung ist auch möglich, erfordert aber tiefes Wissen. Doch auch trotz der hohen Wissensanforderung ist ein Verstehen, wie man eine Oracle Datenbank manuell auf Sicherheit überprüft, wichtig. Vertrauen Sie nicht mehr auf Vermutungen, sondern nehmen Sie die Sicherheit Ihrer Datenbank ernst und lernen Sie den realen Zustand Ihrer Datenbank kennen. Wissen über reale Zustände und Wissen über geeignete Konzepte schützen. Erst dann können Sie entscheiden, welche Maßnahmen tatsächlich notwendig sind. Weiterführende Informationen: Oracle Online Dokumentation für die Datenbank Verschiedene Artikel in der Knowledge Base vom Oracle Support Das neue Buch „Oracle Security in der Praxis. Vollständige Sicherheitsüberprüfung Ihrer Oracle Datenbank“.

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• Security and the Mobile Workforce

  - by tobyehatch

  Now that many organizations are moving to the BYOD philosophy (bring your own devices), security for phones and tablets accessing company sensitive information is of paramount importance. I had the pleasure to interview Brian MacDonald, Principal Product Manager for Oracle Business Intelligence (BI) Mobile Products, about this subject, and he shared some wonderful insight about how the Oracle Mobile Security Tool Kit is addressing mobile security and doing some pretty cool things.  With the rapid proliferation of phones and tablets, there is a perception that mobile devices are a security threat to corporate IT, that mobile operating systems are not secure, and that there are simply too many ways to inadvertently provide access to critical analytic data outside the firewall. Every day, I see employees working on mobile devices at the airport, while waiting for their airplanes, and using public WIFI connections at coffee houses and in restaurants. These methods are not typically secure ways to access confidential company data. I asked Brian to explain why. “The native controls for mobile devices and applications are indeed insufficiently secure for corporate deployments of Business Intelligence and most certainly for businesses where data is extremely critical - such as financial services or defense - although it really applies across the board. The traditional approach for accessing data from outside a firewall is using a VPN connection which is not a viable solution for mobile. The problem is that once you open up a VPN connection on your phone or tablet, you are creating an opening for the whole device, for all the software and installed applications. Often the VPN connection by itself provides insufficient encryption – if any – which means that data can be potentially intercepted.” For this reason, most organizations that deploy Business Intelligence data via mobile devices will only do so with some additional level of control. So, how has the industry responded? What are companies doing to address this very real threat? Brian explained that “Mobile Device Management (MDM) and Mobile Application Management (MAM) software vendors have rapidly created solutions for mobile devices that provide a vast array of services for controlling, managing and establishing enterprise mobile usage policies. On the device front, vendors now support full levels of encryption behind the firewall, encrypted local data storage, credential management such as federated single-sign-on as well as remote wipe, geo-fencing and other risk reducing features (should a device be lost or stolen). More importantly, these software vendors have created methods for providing these capabilities on a per application basis, allowing for complete isolation of the application from the mobile operating system. Finally, there are tools which allow the applications themselves to be distributed through enterprise application stores allowing IT organizations to manage who has access to the apps, when updates to the applications will happen, and revoke access after an employee leaves. So even though an employee may be using a personal device, access to company data can be controlled while on or near the company premises. So do the Oracle BI mobile products integrate with the MDM and MAM vendors? Brian explained that our customers use a wide variety of mobile security vendors and may even have more than one in-house. Therefore, Oracle is ensuring that users have a choice and a mechanism for linking together Oracle’s BI offering with their chosen vendor’s secure technology. The Oracle BI Mobile Security Toolkit, which is a version of the Oracle BI Mobile HD application, delivered through the Oracle Technology Network (OTN) in its component parts, helps Oracle users to build their own version of the Mobile HD application, sign it with their own enterprise development certificates, link with their security vendor of choice, then deploy the combined application through whichever means they feel most appropriate, including enterprise application stores.  Brian further explained that Oracle currently supports most of the major mobile security vendors, has close relationships with each, and maintains strong partnerships enabling both Oracle and the vendors to test, update and release a cooperating solution in lock-step. Oracle also ensures that as new versions of the Oracle HD application are made available on the Apple iTunes store, the same version is also immediately made available through the Security Toolkit on OTN.  Rest assured that as our workforce continues down the mobile path, company sensitive information can be secured.  To listen to the entire podcast, click here. To learn more about the Oracle BI Mobile HD, click  here To learn more about the BI Mobile Security Toolkit, click here 

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• Updated SOA Documents now available in ITSO Reference Library

  - by Bob Rhubart

  Nine documents within the IT Strategies from Oracle (ITSO) reference library have recently been updated. (Access to the ITSO collection is free to registered Oracle.com members -- and that membership is free.) All nine documents fall within the Service Oriented Architecture section of the ITSO collection, and cover the following topics: SOA Practitioner Guides Creating an SOA Roadmap (PDF, 54 pages, published: February 2012) The secret to successful SOA is to build a roadmap that can be successfully executed. SOA offers an opportunity to adopt an iterative technique to deliver solutions incrementally. This document offers a structured, iterative methodology to help you stay focused on business results, mitigate technology and organizational risk, and deliver successful SOA projects. A Framework for SOA Governance (PDF, 58 pages, published: February 2012) Successful SOA requires a strong governance strategy that designs-in measurement, management, and enforcement procedures. Enterprise SOA adoption introduces new assets, processes, technologies, standards, roles, etc. which require application of appropriate governance policies and procedures. This document offers a framework for defining and building a proper SOA governance model. Determining ROI of SOA through Reuse (PDF, 28 pages, published: February 2012) SOA offers the opportunity to save millions of dollars annually through reuse. Sharing common services intuitively reduces workload, increases developer productivity, and decreases maintenance costs. This document provides an approach for estimating the reuse value of the various software assets contained in a typical portfolio. Identifying and Discovering Services (PDF, 64 pages, published: March 2012) What services should we build? How can we promote the reuse of existing services? A sound approach to answer these questions is a primary measure for the success of a SOA initiative. This document describes a pragmatic approach for collecting the necessary information for identifying proper services and facilitating service reuse. Software Engineering in an SOA Environment (PDF, 66 pages, published: March 2012) Traditional software delivery methods are too narrowly focused and need to be adjusted to enable SOA. This document describes an engineering approach for delivering projects within an SOA environment. It identifies the unique software engineering challenges faced by enterprises adopting SOA and provides a framework to remove the hurdles and improve the efficiency of the SOA initiative. SOA Reference Architectures SOA Foundation (PDF, 70 pages, published: February 2012) This document describes they key tenets for SOA design, development, and execution environments. Topics include: service definition, service layering, service types, the service model, composite applications, invocation patterns, and standards. SOA Infrastructure (PDF, 86 pages, published: February 2012) Properly architected, SOA provides a robust and manageable infrastructure that enables faster solution delivery. This document describes the role of infrastructure and its capabilities. Topics include: logical architecture, deployment views, and Oracle product mapping. SOA White Papers and Data Sheets Oracle's Approach to SOA (white paper) (PDF, 14 pages, published: February 2012) Oracle has developed a pragmatic, holistic approach, based on years of experience with numerous companies to help customers successfully adopt SOA and realize measureable business benefits. This executive datasheet and whitepaper describe Oracle's proven approach to SOA. Oracle's Approach to SOA (data sheet) (PDF, 3 pages, published: March 2012) SOA adoption is complex and success is far from assured. This is why Oracle has developed a pragmatic, holistic approach, based on years of experience with numerous companies, to help customers successfully adopt SOA and realize measurable business benefits. This data sheet provides an executive overview of Oracle's proven approach to SOA.

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• Administer, manage, monitor, and fine tune the performance of your Oracle SOA Suite 11g Service Infrastructure and SOA composite applications.

  - by JuergenKress

  Key Features of the book If you are an Oracle SOA suite administrator, then this book is your bible. It gives you everything you need to know about all your tasks and help you to apply what you learn in your everyday life right from the first chapter. The book walks through promoting code across environments, performance tuning the service infrastructure, monitoring the environment, configuring security policies, managing the dehydration store, backing and restoring environments and so on. Packed with real-world examples from authors' own experiences, this books offers a unique insight into Oracle SOA Suite Administration. Detailed description The book begins with an introduction of SOA and quickly moves on to management of SOA composite applications. Readers will learn how to manage composite applications, their deployments and lifecycles. Equipped with this knowledge, readers will be introduced to monitoring and performance tuning SOA Suite, monitoring instances, messages, and composite applications, managing faults and exceptions, configuring audit levels of composite applications to include end-to-end monitoring through the use of extended logging as well as administering and configuring all SOA Suite components. A very important aspect of administration is tuning and optimizing the infrastructure for performance and book offers real work recommendations to monitor and performance tune service engines, the underlying WebLogic server, threads and timeouts, files systems, and composite applications. It also covers detailed administration of individual service components, configuring the infrastructure MBeans using both Oracle Enterprise Manager Fusion Middleware Control and WLST based scripts, migrating worklist preferences and BAM data across environments, setting up Email, LDAP and custom XPath. An administrator is always trusted with troubleshooting and root causing problems in the infrastructure and this book will help you through the troubleshooting approaches as how to identify faults and exception through extended logging and thread dumps and find solutions to common startup problems and deployment issues. The advanced contents of this book explains OWSM security framework and how to secure components deployed to the infrastructure along with the details of all groundwork needed to ready the environment. Last few chapters help you to understand and deal with managing the metadata services repository and dehydration store, backup and recovery and concluding with advanced topics such as silent/scripted installations, cloning, upgrading, patching and high availability installations. Packed with real-world examples, and tips straight from the trench; this book offers insights into SOA Suite administration that you will not find elsewhere. Part of our writing style in this book draws heavily on the philosophy of reuse and as such the book provide an ample of executable SQL queries and WLST scripts that administrators can reuse and extend to perform most of the administration tasks such as monitoring instances, processing times, instance states and perform automatic deployments, tuning, migration, and installation. These scripts are spread over each of the chapters in the book and can also be downloaded from here. The book is available in different formats at the following websites: Paperback and eBook versions & Kindle version. It is available for order and signed copies are available through our web site. SOA & BPM Partner Community For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit  www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Mix Forum Technorati Tags: SOA book,SOA Suite Adminsitration,SOA Community,Oracle SOA,Oracle BPM,Community,OPN,Jürgen Kress

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• Friday Tips #6, Part 1

  - by Chris Kawalek

  We have a two parter this week, with this post focusing on desktop virtualization and the next one on server virtualization. Question: Why would I use the Oracle Secure Global Desktop Secure Gateway? Answer by Rick Butland, Principal Sales Consultant, Oracle Desktop Virtualization: Well, for the benefit of those who might not be familiar with client connections in Oracle Secure Global Desktop (SGD), let me back up and briefly explain. An SGD client connects to an SGD server using two distinct protocols, which, by default, require two distinct TCP ports. The first is the HTTP protocol, used by the web browser to connect to the SGD webserver on TCP port 80, or if secure connections are enabled (SSL/TLS), then TCP port 443, commonly identified as the "HTTPS" port, that is, "SSL encrypted HTTP." The second protocol from the client to the server is the Adaptive Internet Protocol, or AIP, which is used for displaying applications, transferring drive mapping data, print jobs, and so on. By default, AIP uses the TCP port 3104, or port 5307 when SSL is enabled. When SGD clients need to access SGD over a firewall, the ports that AIP requires are typically "closed"; and most administrators are reluctant, to put it mildly, to change their firewall configurations to allow AIP traffic on 3144/5307.   To avoid this problem, SGD introduced "Firewall Forwarding", a technique where, in effect, both http and AIP traffic are "multiplexed" onto a single "well-known" TCP port, that is port 443, the https port.  This is also known as single-port firewall traversal.  This technique takes advantage of the fact that, as a "well-known service", port 443 is usually "open",   allowing (encrypted) traffic to pass. At the target SGD server, the two protocols are de-multiplexed and routed appropriately. The Secure Gateway was developed in response to requirements from customers for SGD to support multi-stage DMZ's, and to avoid exposing SGD servers and the information they contain directly to connections from the Internet. The Secure Gateway acts as a reverse-proxy in the first-tier of the DMZ, accepting, authenticating, and terminating incoming client connections, and then re-encrypting the connections, and proxying them, routing them on to SGD servers, deeper in the network. The client no longer needs to know the name/IP address of the SGD servers in their network, they connect to the gateway, only. The gateway takes care of those internal network details.     The Secure Gateway supports the same "single-port firewall" capability as does "Firewall Forwarding", but offers the additional advantage of load-balancing incoming client connections amongst SGD array members, which could be cumbersome without a forward-deployed secure gateway. Load-balancing weights and policies can be monitored and tuned using the "Balancer Manager" application, and Apache mod_proxy_balancer directives.   Going forward, our architects recommend the use of the Secure Gateway over "Firewall Forwarding" for single-port firewall traversal, due to its architectural advantages, its greater flexibility and enhanced features.  Finally, it should be noted that the Secure Gateway is not separately priced; any licensed SGD customer may use the Secure Gateway component at no additional cost.   For more information, see the "Secure Gateway Administrator's Guide".

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• Something about Property Management or &hellip; the understanding of SharePoint Admins/roles ?!?

  - by Enrique Lima

  When I talk about SharePoint, for some reason it comes to my mind as if it were property management and all the tasks associated with it. So, imagine you have a lot ( a piece of land of sorts), you then decide there is something you want to do with it.  So, you make the choice of having a building built.  Now, in order to go forward with your plan, you need to check what the rules/regulations are.  Has is it been zoned residential, commercial, industrial … you get the idea.  This to me sounds like Governance.  The what am I to do given a defined set of rules. We keep on moving forward based on those rules.  And with this we start the process of building, the building process takes us to survey the land, identify what our boundaries are.  And as we go along we start getting the idea in our head as to what we will do as far as the building goes.  We identify the essentials of the building, basic services and such.  All in all, we plan.  And as with many things we do, we like solid foundations.  What a solid foundation looks like will depend on where and what we build.  The way buildings are built depends in many ways in being able to foresee the potential for natural disasters or to try to leverage the lay of the land.  Sound familiar?  We have done our Requirements Gathering. We have the building in place, we have followed the zoning rules, we have implemented services.  But we need someone to manage the building, now we move on to the human side of the story.  We want to establish a means to normalcy in the building, someone that can be the monitoring agent as to the “what’s going on?” of it.  This person will be tasked with making sure all basic services are functional, that measures are taken if there is an issue and so on.  Enter the Farm Administrator. In a way, we establish an extension of the rules to make sure the building and the apartments/offices build follow a standard set of rules too. Now, in turn you will have people leasing or buying the apartments/offices, they will be the keepers of that space.  So, now we are building sites, we have moved from having the building (farm) ready, to leasing/selling offices/apartments (site collections).  There will be someone assuming responsibility for those offices, that person will authorize or be informed about activities and also who not only gets a code into the building, but perhaps a key to the office.  Enter Site Collection Administrator.  And then perhaps we move on to the person that would be responsible for specifics within the office, for example a Human Resources Manager or Coordinator.  They will have specific control and knowledge about people.  A facilities coordinator, and so on.  I would translate that into Site Administrators. With that said then, we identify the following: Role Name Responsibility (but not limited to) Farm Administrator Infrastructure Site Collection Admin Policies for Content, Hierarchy, Recycle Bin, Security and Access Site Owner (Site Admin) Security and Access, Training, Guidance, Manage Templates All in all there are different levels of responsibility to be handled, but it is very important to understand what they are and what they mean. Here is a link to very well laid out explanation on this … http://www.endusersharepoint.com/2009/08/11/site-managers-and-end-user-expectations-roles-and-responsibilities/

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