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• Server configuration advice for new site that could get lots of traffic within 6m

  - by alchemical

  We're setting up a new web2.0 type site with elements of e-commerce. Budget is kind of tight. Due to the nature of the site and promotions, etc., we expect traffic could ramp up fairly quickly. Looking for advice for a good configuration to start with, we' looking to co-lo with CalPop in downtown LA. We've looked at Dell, ABMX.com, and got a quote from CalPop (they make their own servers as they also do managed hosting). Price range has been anywhere from about $1200-$3300 per server. We're thinking to start with a web server and db server, both with mirrored drives. It would be nice to stay under about 2k per server if possible. Min configuration for each would probably be a quad-core with 8GB Ram. Thinking to run Windows Server 2008 R2 (Web Edition?) and SQL Server 2008. Looking for advice on the best server configurations and/or brands that fit the budget, yet will allow us to smoothly scale as traffic increases. Reliability is also pretty important. Also wondering if a switch/router is necessary or useful to connect the two servers.

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• Setting up a PC for the Kids

  - by Martin Clarke

  I recently finished building a new PC from scratch; and then I decided to treat myself to a new widescreen monitor. I'm left with a bit of a conundrum with what to do with my old box. I'm considering a few options such as a file server, putting Linux on it, putting it elsewhere in the house or giving it to a member of the family and so on. But to be honest, I don't really think it would get much use. I've started thinking about putting together something for my kids. The oldest is coming up on 4 in a couple of months and he's used my PC and Macbook (supervised!) before for playing jigzaw puzzles, babysmash and so forth. He's also uses the computer at his nursery (Kindergarden for North Americans!). So, its got me thinking about setting something up for him (bonus for his brother who is 2). I was wondering what others had done when trying to put together something for their kids? Some points for consideration: Operating System? Software? Anti-virus Internet (probably blocking?) Hardware (I've seen some keyboards designed with kids in mind)

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• AWS lighttpd: Sending a copy of requests to test.

  - by Martin

  I have a load balanced service on AWS. So the ELB evenly distributes the load across my servers. Each server is running lighttpd that does logging and forwards the requests to my service (on the same machine). I have written a new version of the service. It is installed and running on an EC2 machine test1 (basically a mirror of our current server but the new service running instead of the original) and I have done some preliminary tests that look good. But what I would like to do is mirror a fraction of incoming traffic to the new version of the service so I can do some comparisons between an original version and the new version based on real traffic. Thus I was thinking I could modify one box behind the ELB to duplicate its traffic to the test1. I was thinking I could modify the configuration of lighttpd so that each request is mirrored/duplicated. i.e. the original service keeps responding as before but a mirror request is sent to test1 but the reply is just dropped). Unfortunately I have not been able to work this out. Any ideas on how I could mirror the requests from one box to itself and test1. Or any other ideas for testing.

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• from svn to git (+ LDAP + password-less updates + passworded access control)

  - by Jayen

  We have an SVN setup and there are some things we dislike about it and some things we like about it. We want to move to git, but we're not sure exactly what setup will work for us. We're currently using SVN (w/ Authz) + Apache (w/ WebDAV & LDAP). Hook to update the live site [like] Live site update requires no additional interaction [like] Live site update uses stored password [dislike] Commits require centralized-password authentication [like] Commit from live site changes stored credentials [dislike] Access control (per repository) for commits [like] Point 5 above is the one that keeps stuffing us up. Someone makes a commit from the live site and then the hook breaks. We're thinking to use gitosis/gitolite to get access control, but as they use ssh keys, we won't be requiring passwords. We're also thinking to use git-http-backend, and use Apache for authentication, but then do we lose access control? Can the live site be automatically updated from a hook if Apache requires authentication? Can we combine git-http-backend and gitosis/gitolite somehow? Can we store http credentials with git?

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• How use DNS server to create simple HA (High availability) of my website?

  - by marc22

  Welcome, How can i use DNS server to create simple HA (High availability) of website ? For example if my web-server ( for better understanding i use internal IP in real it will be other hosting companies) 192.168.0.120 :80 (is offline) traffic go to 192.168.0.130 :80 You have right, i use bad word "hight avability" of course i was thinking about failover. Using few IP in A records is good for simple load-balancing. But not in case, if i want notice user about failure (for example display page, Oops something is wrong without our server, we working on it) against "can't establish connection". I was thinking about setting up something like this 2 DNS servers, one installed on www server Both have low TTL on my domain, set up 2 ns records first for DNS with my apache server second to other dns If user try connect he will get ip of www server using first dns, if that dns is offline (probably www server is also down) so it will try second NS record, what will point to another dns, that dns will point to "backup" page. That's what i would like to do. If You have other idea please share. Reverse proxy is not option, because IP of server can change, or i can use other country for backup.

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• Windows 7 boot failure after update

  - by Jake

  Installed some windows 7 updates today, mostly just optional fixes and it installed an update to my IntelliType or IntelliPoint drivers (Keyboard & Mouse). It asked to reboot, computer gets to the windows load screen and redirects to the repair utility. Repair utility failed, it said if I recently installed a device, unplug it and try to restart. So I unplugged my keyboard and mouse, restarted. Nothing. I noticed that all the errors seemed to be Windows 7 thinking the installation was on another one of my slave drives. For example, my windows installation is on C:, but I have other drives, like G:, X:, etc... So it said "Critical Boot File G:\Windows\system32\drivers\amdxata.sys is corrupt, but why not C:\ ? So I unplugged ALL other hard drives, it still tried loading X:, even though the only one plugged in was C: I have the windows disk, but that didn't seem to help. I was thinking I need to fix my boot.ini or something simple like that was corrupt, the hard drives seem fine. I'm screwed, it's finals week.

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• Bare-metal virtualisation for the desktop

  - by Andrew Taylor

  Hi, Does anyone have any knowledge about bare-metal virtualisation products? I'm interested in building a new desktop machine for home, I've been looking at the Intel Quad Core processors and I'd like to put 8GB of RAM in there, but, it got me thinking about making the most out of the available resources. I thought if I could get a good 64bit machine, put some bare-metal virtualisation on, then have a primary system, I'd also be able to bring up some extra virtualised systems as and when I needed. I know most of the bare metal systems are designed for the server market, but, is there anything out there that works well for a desktop. What are the caveats? I presume I won't be able to make the most out of any video cards I could buy, what about just getting a decent screen resolution, will this be a problem? I run a single 24" screen. What about DVD/CD writing, is this possible? I'd like to re-rip my CD collection, I was hoping the quad 64Bit goodness would help me out with the encoding. I currently use a Mac and couldn't go back to windows so that leaves Linux, I was thinking a primary OS of ubuntu. Does this make a difference? Thanks Andrew

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• Determining a realistic measure of requests per second for a web server

  - by Don

  I'm setting up a nginx stack and optimizing the configuration before going live. Running ab to stress test the machine, I was disappointed to see things topping out at 150 requests per second with a significant number of requests taking 1 second to return. Oddly, the machine itself wasn't even breathing hard. I finally thought to ping the box and saw ping times around 100-125 ms. (The machine, to my surprise, is across the country). So, it seems like network latency is dominating my testing. Running the same tests from a machine on the same network as the server (ping times < 1ms) and I see 5000 requests per second, which is more in-line with what I expected from the machine. But this got me thinking: How do I determine and report a "realistic" measure of requests per second for a web server? You always see claims about performance, but shouldn't network latency be taken into consideration? Sure I can serve 5000 request per second to a machine next to the server, but not to a machine across the country. If I have a lot of slow connections, they will eventually impact my server's performance, right? Or am I thinking about this all wrong? Forgive me if this is network engineering 101 stuff. I'm a developer by trade. Update: Edited for clarity.

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• XP SP2 Event log not logging events

  - by Weedfreer

  I have a problem whereby a terminal appears not to be logging events correctly and occasionally appears to have problems communicating accross the network.The terminal has previously been infected with a virus which apears to have 'played' with the default group policy in the standard user profile. Although, outwardly, the terminal appears to be working normally I still have a nagging feeling that it isn't quite back to the way it was. It was infected by a user plugging in a USB Stick while the company was using the older version of the AV software...typically a week or so before it was updated.I have configured the Event logs to Overwrite as required and to be 5056KB in Maximum size. I have also attempted:- Disabling the Event Log service & restarting Renewing the EVT files in Windows\system32\config directory Restarting the event log service and restarting Clearing the event log in the Services MMC Resetting the Filters to Default in the services MMC Using the EVENTCREATE command remotely from a CMD window on the server to force an event creation event. So far the only operation to have any sort of success is the remote computer EVENTCREATE command from a CMD window on the server. As it stands, the only other time that the computer has managed to create events is while it is being restarted.Has anyone gotany ideas on how to proceed? I'm thinking that possibly a refresh of the 'Windows\system32\config\SystemProfile' folder. I'm also thinking about running a tool such as Malwarebytes but this could be slightly controvertial as the system needs to be running on 'up-time' for as long as possible. I'm also wonderign whether anyone knows of any Windows admin tools that allow me to control the event logging options or default security options so that i could get it back to some sort of standard.What I'm trying to avoid is a complte re-imaging of the terminal. Although this is an option, I dont really want to have to take it if i dont need to.Many thanks in advance for any suggestions anyone may be able to provide.

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• backup of TFS with DPM 2007 - different backup times

  - by user46516

  I have DPM set up to back up my TFS server every 30 minutes, the reason being it's a way better interface than the quirky SQL backup interface. I also do a full backup nightly using an SQL maintenance job. My thinking is I would use DPM to restore my databases in case of losing my database and the nightly full backup would be a "just in case" the DPM restore doesn't work. I was thinking a little harder about this set up today and started to think about the fact that the DPM backup of the individual databases happens at different 30 min windows.. i.e. one happens at 13h30, another at 13h34 etc. Would this difference in time be a problem when it comes to restoring the TFS server? If I restore the databases and they are from different times, will this create corruption with pointers in one database pointing to missing items in the other database.. do the databases even rely on each other or are they completely interdependant. Lastly, how would SQL (log) backup cope with this?

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• Backing up default windows installation with dd from linux running on another partition - is this fe

  - by Marek

  I am preparing to reinstall my system. I am thinking about creating a multi boot with a linux distro+Windows 7 to choose from when starting up. I would love to be able to skip all the hassle of reinstalling Windows and all programs when it starts becoming too slow in the future, thus I would like to mirror my fresh Windows system partition with some programs preinstalled. I am thinking about installing Ubuntu, making a partition for windows, installing windows with the basic environment (Visual Studio, Office, etc.) then booting into Linux and making an image of the windows partition with dd. I am not familiar with linux at all so I am a little afraid something may go wrong along the way. Is it possible to do it this way? Will I be able to partition my existing disk for multi boot easily after I install Ubuntu? Will I be able to recover the Windows partition easily using dd when I will need to re-create a fresh windows partition in the future? What other (better) approach can you recommend to achieve the goal of easy disk mirroring (for free)?

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• SQL Server replication and load balance

  - by Ahmed Galal

  I'm running a web service that serves a mobile app on IIS 8 and SQL Server 2014, my service has a massive load and i'm trying to improve performance, most of the load is happening on SQL. i don't think i have a bottleneck, my processor and ram is up to the max and i think my code is not that bad, am already using memcached and other stuff to avoid hitting SQL too much. i know i can always upgrade the server hardware but i already have a spare server that i would like to use, so i was thinking to split the SQL load on the 2 servers. What i was thinking of is to setup replication on the other server and do some load balancing, but am not sure how to do the load balance. I know i can adjust my code to hit the other server for some queries but i was hoping to find a solution that avoid changing my code. So my question is, What are the ways of doing load balancing between 2 SQL servers ? I would appreciate suggestions or best practices or some directions. Thanks.

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• Setting up MySQL Linux slave with a Windows master

  - by philwilks

  I'm running a MySQL 5.0 database server on Windows Server 2008. The total size of the database is about 1Gb. I make daily backups, but I'd like to step up to having a slave server for extra protection. My thinking was that I wouldn't need the expense of a Windows machine to do this, and a Linux "cloud server" from RackSpace would do the job well for quite a low cost. However I have little experience with Linux, so I have a few questions... Does this sound like a good idea? Is there anything wrong with linking Windows and Linux MySQL servers? Does Linux have the equivalent of Remote Desktop Connection? If so can I use this from a Windows machine? Would a particular Linux distro be well suited to this task? RackSpace offer ArchLinux, CentOS, Debian, Fedora and Ubuntu. My immediate thinking is to go with Ubuntu as I've heard it's more friendly for people coming from a Windows background. Any comments you have would be very appreciated! Phil

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• Does a VPN requirement kill the concept of having a Web Application in the Cloud?

  - by Christian

  Recently I posted a question in SO, but so far I got no answers. I wonder if I'm asking the wrong question. This is the problem: We need to design an application which offers a public http web service, but at the same time it must consume some services through a VPN connection from other existing company. There is no other alternative but to use a VPN connection to access those services. We want to host our application in some cloud infrastructure like Heroku or Amazon EC2. But there is no direct way to access the VPN services of the other company from there. The solution I'm thinking, but I don't like is to have a different server to expose the services from that VPN. But this will require the setup of another server which I prefer to avoid. In the case this is the solution, can I use an Amazon EC2 instance to connect to a VPN? This is what I was thinking, is it correct? I don't have experience using VPNs, tunnels or those kind of networking stuff. I will really appreciate if you can propose me an alternative solution, or just give me a comment.

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• Performance data collection for short-running, ephemeral servers

  - by ErikA

  We're building a medical image processing software stack, currently hosted on various AWS resources. As part of this application, we have a handful of long-running servers (database, load balancers, web application, etc.). Collecting performance data on those servers is quite simple - my go-to- recipe of Nagios (for monitoring/notifications) and Munin (for collection of performance data and displaying trends) will work just fine. However - as part of this application, we are constantly starting up and terminating compute instances on EC2. In typical usage, these compute instances start up, configure themselves, receive a job from a message queue, and then get to work processing that job, which takes anywhere from 15 minutes to over 8 hours. After job completion, these instances get terminated, never to be heard from again. What is a decent strategy for collecting performance data on these short-lived instances? I don't necessarily need monitoring on them - if they fail for whatever reason, our application will detect this and handle re-starting the job on another instance or raising the flag so an administrator can take a look at things. However, it still would be useful to collect information like CPU (user, idle, iowait, etc.), memory usage, network traffic, disk read/write data, etc. In our internal database, we track the instance ID of the machine that runs each job, and it would be quite helpful to be able to look up performance data for a specific instance ID for troubleshooting and profiling. Munin doesn't seem like a great candidate, as it requires maintaining a list of munin nodes in a text file - far from ideal for an environment with a high amount of churn, and for the short amount of time each node will be running, I'd rather keep the full-resolution data indefinitely than have RRD water down the data over time. In the end, my guess is that this will require a monitoring engine that: uses a database (MySQL, SQLite, etc.) for configuration and data storage exposes an API for adding/removing hosts and services Are there other things I should be thinking about when evaluating options? Perhaps I'm over-thinking this, though, and just ought to run sar at 1-minute intervals on these short-lived instances and collect the sar db files prior to termination.

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• torrent downloads not showing on Squid log

  - by noobroot

  hello, i have just a few months working as sysadmin, hence i still have lots to learn, first thing id like to do is as follows: We have an OpenBSD 4.5 box acting like firewall,dns,cache etc, the box has 2 network cards, one conected directly to the internet and the other to our switch, i used to work with sarg for the log analysis but then changed to the much faster free-sa. I use a daily free-sa report to check the bandwidth usage and report our top 5 bandwidth consumers (3 days a week being #1 and you will be buying the pizzas :D, we are a small company ~20 so we are very familiar). this was working really good until recently, one of us required to download some stuff via torrent (~3GB) and since the pizza rule is active for non-work related downloads, he told me (verified) that his download was indeed work related so i would dismiss that 3GB off his quota, but to my surprise the log didnt showed that 3GB, since his ip consumption was only around 290MB. More recently, since the FIFA world cup started, we know that some of the employees are watching the match's streaming, we know it and we dont care about it since, like already stated, we are a small company so we dont have restrictive policies, we all can chat, watch youtube, download anything we want BUT we are only allowed 300MB a day otherwise you'll get in the top5-pizza-board, anyway, that streaming consumption is also not showing in the free-sa reports. So my question is, why is these data being excluded from the reports? im thinking that the free-sa reports list only certain types of things but im also thinking if are the squid logs the ones that are not erm... logging these conections. Any help, guide, advice or clarification is appreciated.

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• How do I cancel windows server 2003 repair install?

  - by Kilgore2k

  System: Windows 2003 Server Enterprise Scenario: NTDS db is corrupt and all attempts to fix with esentutl fail. Ran chkdsk which seemed to repair disk error and give access to the ntds.dit file but still esentutl fails. (Attached the drive to a different server to run the esentutl) Error: Access to source database '[path to copy of]/ntds.dit' failed with Jet error -1022. Operation terminated with error -1022 (JET_errDiskIO, Disk IO error) after 0.170 seconds. This error occurs on any disk I cpoy the files to including original location in C:\WINDOWS\NTDS\ Now enter the "Stupid!" and "what was I thinking!?" part (must be the late hour...) Stupid: No updated backup - after using a backup I get a network password error in the lsass error. what was I thinking!?: Started the install repair from the original CD but the install fails since the AD fails to start. Now I cant boot into any mode (safe mode, AD restore etc) nor complete the repair install. I would really like to avoid a fresh install since I have the Exchange server on this DC and would rather migrate to a new server than have to start from scratch. Thanks!

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• Reverse proxy for mailserver (SMTP + HTTP for web client)

  - by ba

  I'm looking at doing some reverse proxy work for a mail server with corresponding web client. Both servers are running on the same machine, this is not a server with a high load. :) The solution I've discussed with friends is having the mail server/web client on our internal network. Then to put a reverse proxy on the DMZ to service both SMTP and web client HTTP-traffic to the mail server on the internal network. From what I understand this is the recommended secure solution? So far I've thought for the SMTP-proxy part of using postfix which will receive mail, do some spamhause and similar anti-spam measures and if it all checks out, send the mail to the mail server on the inside. The mail server on the inside will send all outgoing mail to the proxy which will then send it out on the Internet. For the web client I'm not sure exactly which software I should be running on the proxy machine, I've been thinking about using Squid -- but that's basically based on the fact that I know squid is a http proxy. The web client data will be sent out over SSL. Reading around some here on Serverfault I've seen other people using Apache with mod_proxy+mod_security for similar situations. Am I thinking correctly for this solution? What software would you guys use and with which modules? Thanks in advance for the help! :)

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• How to secure a group of Amazon EC2 instances

  - by ks78

  I have several Amazon EC2 instances running Ubuntu 10.04 and I've recently started using Amazon's Route 53 as my DNS. The purpose of doing that was to allow the instances to refer to each other by name rather than private IP (which can change). I've pointed my domain name (via GoDaddy) to Amazon's name servers, allowing me to access my EC2 webservers. However, I noticed I can now access the EC2 instances which I don't want to be public, such as the dedicated MySQL Server. I was thinking Amazon's Security Groups would still be in effect when using Route 53, but that doesn't seem to be the case. Before I started using Route 53, I was thinking of having one instance run a reverse proxy, which would help protect the web servers behind it. Then IP-restrict all the other instances. I know IP restricting can be done using the firewall within each instance, but should I ever need to access them from another IP address, I'd need a way in. Amazon's control panel made it a breeze to open a port when necessary. Does anyone have any suggestions for keeping EC2 instances secure, but also accessible to their administrator? Also, what's the best topology for a group of EC2 instances, consisting of web servers and a dedicated database server, from a security perspective? Does having a reverse proxy server even make sense?

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• Azure Virtual Machines - what fault tolerance do they provide?

  - by Borek

  We are thinking about moving our virtual machines (Hyper-V VHDs) to Windows Azure but I haven't found much about what kind of fault tolerance that infrastructure provides. When I run VHD in Azure, I've got two questions: Is my VHD and all the data in it safe? I think that uploaded VHDs use the "Storage" infrastructure so they should be automatically replicated to multiple disks and geographically distributed but should I still make a full-image backup just to be safe? (Note that of course I will be backing up the actual data inside VMs that I care about; I just want to know if there is a chance greater than 0.0000001% that one day I will receive an email from Microsoft telling me that my VM is gone and that I should create or restore it from scratch). Do I need to worry about other things regarding the availability of my VMs? I mean, when I have an on-premise server I need to worry about the hardware itself, about the host operating system, what would happen if my router failed, if my Hyper-V's C: drive failed etc. Am I right in thinking that with Azure, their infrastructure takes care of all of this? Thanks.

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• Hard Disk based storage library

  - by Ryan M.

  We have a Tandberg T24 tape device to handle all of our long term backups right now. We decided that we're not backing up nearly everything that we would like to and that we still have a lot of vulnerabilities. To get to where we want to be, we're going to have to back up a lot more servers than we're currently doing. All of our internal servers have some sort of directly attached drive (I.e. LaCie Raid box or a simple portable hard drive) doing backups, but what we want to do is get those backups off-site. The current tape drive is directly attached via SCSI to a Windows Server 2008 File Server. So to back up anything to tape, it has to be funneled through the File Server. With the current increase that we have planned, I don't think that funneling everything through the File Server is the right course of action and I'm thinking that maybe a second backup device would be more appropriate. I would like your input on a couple of ideas. 1) Doing HDD instead of tape. Tape is hard to deal with. We have a regular rotation cycle, so they don't need years and years of shelf life, so I'm wondering if something HDD-based would be better. 2) Something accessible over the network. Instead of having the device directly attached to one specific machine, have it available to all the servers over the network. Our File Server is a 12-disk raid 6 set up.. I was thinking something like that, but with no raid involved, all disks are stand alone so they can be used/installed/removed on an individual basis. Does any such thing exist? Thanks for your ideas. I'm really interested to hear about some of the solutions you guys are using..

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• VOIP and internet connection speeds [cable vs. fiber]

  - by microchasm

  Our office is migrating to IP telephony. We have less than 10 employees that will be using the phones. We currently have cable internet, and they just bumped the speeds: There is a data center that was just recently built in our building, and we were considering co-lo'ing there in the near future. As a result, they offered us access to their triple-redundant internet, but it's quite expensive. They are offering 3mbps committed with up to 10mbps burst for $250/month (discounted). We pay ~$120 for our cable (which the plan was to keep--at least for TV). I want the phone system and LAN to be as separate as possible. Was thinking about keeping the cable for LAN, and using the other connection for the phones (until I saw the price). Now I'm thinking it might make sense to add on to our existing cable setup, and change our phone to only have DSL as a backup for the cable. Is there any real benefit to the fiber? Especially for the price? Any other suggestions or ideas? Thanks.

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• Why do I get swap space related errors when I still have lots of free memory in Solaris 10?

  - by Tom Duckering

  I am seeing a few of my services suffering/crashing with errors along the lines of "Error allocating memory" or "Can't create new process" etc. I'm slightly confused by this since logs show that at the time the system has lots of free memory (around 26GB in one case) of memory available and is not particularly stressed in any other way. After noting a JVM crash with similar error with the added query of "Out of swap space?" it made me dig a little deeper. It turns out that someone has configured our zone with a 2GB swap file. Our zone doesn't have capped memory and currently has access to as much of the 128GB of the RAM as it need. Our SAs are planning to cap this at 32GB when they get the chance. My current thinking is that whilst there is memory aplenty for the OS to allocate, the swap space seems grossly undersized (based on other answers here). It seems as though Solaris is wanting to make sure there's enough swap space in case things have to swap out (i.e. it's reserving the swap space). Is this thinking right or is there some other reason that I get memory allocation errors with this large amount of memory free and seemingly undersized swap space?

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• DVD/CD burning .zip: is it more reliable, faster, longer lasting to burn a zip of files rather than the files as a folder?

  - by Rob

  Is it more reliable, faster, longer lasting to burn to CD/DVD a zip (or a few large zips) of files rather than the files as a folder? Just thinking if 1000s of small files would not be as efficiently recorded compared with one or a few large zips. Also, even after the burning program verifies the disc, I also use Beyond Compare to compare the files with those on the disc. Always binary compares as identical but I hear the drive stuttering presumably as the head is being shifted only slightly each time to seek the next file, which leads me to think that its best to make one or more zips and copy those locally to compare. Or is it that burning invidual files to the disc is not as readable which causes the head to stutter. There aren't any problems, my disc burns are reliable, just thinking more of efficiency and longevity, the discs burn and verify fast enough on my 18x DVD burner. I'm using ImgBurn mostly. Also used Nero in the past. I burn whole discs closed, finalised. Not sure which write mode but would think Disc At Once from a temporary cached image made by the burning program would be the most reliable.

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• Distributing Microsoft Office Template or Macro over the network

  - by zfranciscus

  We have around 400 users who use Word and we want to make their life easier by distributing templates and macros over the network. The easiest way to do this of course to setup a shared network folder and let them get the appropriate templates and macros. Of course, each user has to know where to copy these files to in their local PC, and we have to rely on constant email communication to let them know for newer version of the macro and templates. The next alternative is to ask them to configure Word to point to these network folder. But of course any disruption to the network means disruption to their work. We are thinking to setup a synchronization mechanism that downloads new templates to their local machine. We are also thinking to make this sync tool to prompt users that it will download new templates - you know just to give them visibility that they are receiving changes. We are wondering what is the best approach that people usually use in their workplaces ? Are there any specific tool that can make this task easier ?

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