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• Is there any free live support solution that would ease implementation of a basic online help-desk?

  - by bogdan

  I'm looking for a free or inexpensive solution to give live online support to web visitors. I would like something based on Jabber/XMPP because it's an open protocol. This should work like this: The company would use 2-3 jabber accounts like Google Talk for providing support Online chat form that would connect to one of currently online jabber accounts Optionally give one proxy jabber account to the customers. This proxy would contact any of the currently online company accounts. Using this customers will see only one chat contact but they will speak with different people based on who is online at the moment. Currently I found only some expensive solutions like J-livesupport, Akeni. I would really appreciate if you will recommend something you successfully implemented.

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• Can getAttribute() method of Tomcat ServletContext implementation be called without synchronization?

  - by oo_olo_oo

  I would like to read some parameters during servlet initializtion (in init() method), and store them among servlet context attributes (using getServletContext().setAttribute()). I would like to read these parameters later - during some request processing (using getServletContext().getAttribute()). So, the multiple threads could do this simultaneously. My question is if such an attempt is safe? Could I be sure that multi threaded calls to the getAttribute() don't mess up any internal state of the servlet context? Please take into account that I'm not going to call the setAttribute() anywhere besides the initialization. So, only calls to the getAttribute() are going to be done from multiple threads. But depending on the internal implementation, this also could be dangerous. So, any information about Tomcat's implementation would be appreciated.

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• changing the saved contents of the model , edit model fileds once saved

  - by imran-glt

  hi I have extended the user model and added extra fields to it i.e "latitude" "longitude" and status and than save it. up to here it works fine. but i want to allow the user to change his/her "latitude" "longitude" whenever he/she needs like the hotmail and yahoo allows change account feature. in my case the user only wants to chage the latitude and longitude i tried it in this way but it didnt work. is this the right way to do it ...... or is there any other way to change the saved contents view.py def status_change(request): print "status_change function called" if request.method == "POST": rform = registerForm(data = request.POST) uform = UserForm(data = request.POST) if rform.is_valid(): user = uform.save() register = rform.save() register.user = user register.save() return render_to_response('home.html') else: rform = registerForm() return render_to_response('status_change.html',{'rform':rform})

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• How to correctly size containing views

  - by Gerry

  I have an Activity that will display a custom view made up of 2 parts. I want one part to be 1/3 of visible screen height, the other part to be 2/3. I can override onMeasure and use display metrics to find the height of the display, but this does not account for the battery bar or view title sizes. DisplayMetrics dm = new DisplayMetrics(); ((WindowManager)contxt.getSystemService(Context.WINDOW_SERVICE)).getDefaultDisplay().getMetrics(dm); int height = dm.heightPixels; How can I tell the height of the displayable area? I'm prepared to override the layout or whatever. What is the Android best practices? I've seen other questions along this line, but they are inconclusive.

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• Running GUI application in the Windows service mode

  - by Leonid

  I'm writing a server running as a Windows service that by request invokes Firefox to generate a pdf snapshot of a webpage. I know it is a bad idea to run a GUI program in service mode, but the server nature of my program restricts from running it in the user mode. Running a user-level 'proxy' also is not an option, since there might be no interactive user logged-in on the machine with the server running. In my experiments Firefox successfully produced pdf when the service was running under a user account that was already logged-in. Obviously it didn't work in other cases: for Local System and user accounts that weren't logged-in. Under LocalSystem with 'Allow service to interact with desktop' option enabled I could see the Firefox started that reports that it's unable to find a printer. Since it wouldn't be practical to require an opened user session for the pdf server to run, is there any workaround for this except running the whole thing from a virtual machine?

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• Difference in select for update of ... in Oracle Database 10g and 11g

  - by sax

  Hi, I found out that Oracle Database 10g and 11g treat the following PL/SQL block differently (I am using scott schema for convenience): DECLARE v_ename bonus.ename%TYPE; BEGIN SELECT b.ename INTO v_ename FROM bonus b JOIN emp e ON b.ename = e.ename JOIN dept d ON d.deptno = e.deptno WHERE b.ename = 'Scott' FOR UPDATE OF b.ename; END; / While in 10g (10.2) this code ends successfully (well NO_DATA_FOUND exception is raised but that is expected), in 11g (11.2) it raises exception "column ambiguously defined". And that is definitely not expected. It seems like it does not take into account table alias because I found out that when I change the column in FOR UPDATE OF e.empno (also does not work) to e.mgr (which is unique) it starts working. So is this some error in 11g? Any thoughts?

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• Is my TFS2010 backup/restore hosed?

  - by bwerks

  Hi all, I recently set up a sandbox TFS to test TFS-specific features without interfering with the production TFS. I was happy I did this sooner than I thought--I hadn't been backing up the encryption key from SSRS and upon restoring the reporting databases, they remained inactive, requiring initialization that could only come from applying the encryption key. Said encryption key was lost when I nuked the partition after backing up the TFS databases. The only option I seemed to have is to delete the encrypted data. I'm fine with this, since there wasn't much in there to begin with, however once they're deleted I'm not quite sure how to configure TFS to recognize a new installation of these services while using the restored versions of everything else. Unfortunately, the TFS help file doesn't seem to account for this state though. Is there a way to essentially rebuild the reporting and analysis databases? Or are they gone forever?

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• Google Suggest - What determines the sort order of suggested queries on google?

  - by John Himmelman

  How is this sort order determined? Is it ranked by popularity, number of results, or a mysterious google algorithm? Does there algorithm take into account the search popularity of a query (using google-trends data or something)? Edit: I found a news article dating back to when google suggest was made public in 2004. Here is an excerpt... How does it work? "Our algorithms use a wide range of information to predict the queries users are most likely to want to see. For example, Google Suggest uses data about the overall popularity of various searches to help rank the refinements it offers." Source: http://www.free-seo-news.com/newsletter138.htm

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• Checking if an object has been released before sending a message to it

  - by Tom Irving

  I've only recently noticed a crash in one of my apps when an object tried to message its delegate and the delegate had already been released. At the moment, just before calling any delegate methods, I run this check: if (delegate && [delegate respondsToSelector:...]){ [delegate ...]; } But obviously this doesn't account for if the delegate isn't nil, but has been deallocated. Besides setting the object's delegate to nil in the delegate's dealloc method, is there a way to check if the delegate has already been released just incase I no longer have a reference to the object.

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• Calling a web service from a windows service

  - by Arun

  I'm sure there's an elegant solution to the problem but I just can't get my head around it. I am trying to call a web service from within a Windows service. The web service is secured (using Windows authentication). The account that the windows service runs under does have the rights to call the web service but I can't figure out how to get those credentials and send them off to the web service. The web service is WCF and is hosted on the same machine (in IIS) as the windows service.

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• Is there a way to implement an XMPP client or message reciever that can recieve all the messages fro

  - by roberto

  Basically im trying to build a bot that can send a message using one of many accounts out to a user and be able to receive messages to that account it originally used process and do whatever I need it to do. So far I found the JAXL library (http://code.google.com/p/jaxl/) but based on examples it is only able to handle one user at a time. Any suggestions or ideas? thank you in advanced. btw if there is anyway to make the server automatically forward those messages to another program or whatever that works just as well.

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• Change Gmail message routing on individual mailboxes

  - by citadelgrad

  We are using dual delivery for one of our Google Apps doamins and need to be able to disable mail delivery to the Gmail account. You can manually update the settings on a per user basis through the Admin interface by unchecking the box next to "Google Apps Email" in the Email routing section. From the Google Apps API documentation for the python library it does not appear that I programmatically disable the email routing for "Google Apps Email" on a per user basis. Does anyone know if it's possible? The only routing related method I can find is at the Domain level and not the user level. gdata.apps.adminsettings.service Thank you!

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• Is there anyway to set values in the settings.bundle from within the APP

  - by joneswah

  Is there any way to set/update values in the settings.bundle from within your app. I am fine reading in values from the preferences into NSUserDefaults but was wondering whether you can set values from within the app. I have a web-app which I am making a iPhone client for and was thinking to include the users account details in the settings.bundle. This is fine if the user only updates the values through the Apple Application Preferences screens, but what if the user updated those values in the web app. I wanted to pull down the values from the web and then "update" the values in the settings.bundle from within the App. I am guessing that this is not possible and that maybe I need to create my own "in-app" settings screen? But thought I would check with you all first ...

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• Java simple data format british time

  - by DD

  Hi, I am using simple date format to allow users to specify which time zone they are sending data in: DateFormat df = new SimpleDateFormat("yyyy-MM-dd HH:mm:ss,z"); This works fine: e.g. df.parse("2009-05-16 11:07:41,GMT"); However, if someone is always sending time in London time (i.e. taking into account daylight savings), what would be the approriate time zone String to add? e.g. this doesnt work: df.parse("2009-05-16 11:07:41,Europe/London"); Thanks.

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• Would it be faster to use CMS for building the first site in ASP.NET?

  - by rem

  I need an opinion and advise from experienced ASP.NET people, what way to go. Assuming that a developer has some practical background with HTML/JavaScript/PHP on one side and some .NET/C#/WPF experience on the other side. No previous hands on experience with ASP.NET - only theory and some read books on the topic. The task is to build ASP.NET web site with User Managment functionality (user authentication, user account, user buying history, user points and so on) and E-commerce functionality with shopping cart, checkout and all needed for this. Is it worth, i.e. will it be faster, more reliable and secure in the result to use a ASP.NET CMS system (for example Sitefinity from Telerik as declared developer friendly) to build such first site? In what case the learning curve will be more steep and it will take more time to achieve similar results? Notes to take into consideration: 1) Price of the CMS matters not very much 2) E-commerce module should be written from scratch in any case (and integrated in case of using CMS) due to very specific requirements

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• Any reason why NGEN should hang and never complete for a particular assembly?

  - by Lasse V. Karlsen

  I have a class library project for .NET 3.5 built with Visual Studio 2008. If I try to NGEN the core assembly in this solution file, NGEN never completes, or at least not in the time I've bothered to let it run (like overnight). Has anyone else experienced this? And if so, did you solve it? And if you did, how? What steps did you take? If this is a bug in NGEN, how do I post this to Microsoft? I have a connect account, but where do I post a bug-report for this particular product, instead of a .NET class (which I know where to go for.) The class library in question can be found here: http://svn.vkarlsen.no:81/svn/LVK/LVK_3_5/trunk (subversion 1.6 repository) The problematic assembly is the LVK.Core assembly.

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• Better Alternative to Telerik Draggable Panel ?

  - by user284523

  When putting a video in a Telerik Draggable Panel, when dragging the panel, on Firefox the video restart all over again because DOM is reconstructed. They don't seem to have an answer to this. Also we can't seem to be able to control the z-index as it doesn't take into account: when moving the panel over other telerik controls, the video slips under. So any other draggable panel that wouldn't have these annoyances ? Telerik doesn't seem to give any answer so we're afraid we're stuck and we cannot afford to wait longer. Currently think about using Yahoo UI.

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• Ownership regarding to returned Quartz objects

  - by huggie

  I have recently asked about autoreleasing a returned quartz object: http://stackoverflow.com/questions/2819548/autorelease-for-cgmutablepathref Dave DeLong answered my question that there is no autorelease for quartz (or any NS foundation objects) and I should use the Create Rule. However the naming convention on the document says, The Core Foundation naming conventions, in particular use of the word “create”, only apply to C functions that return Core Foundation objects. Naming conventions for Objective-C methods are governed by the Cocoa conventions, irrespective of whether the method returns a Core Foundation or Cocoa object. By this account since my function is a message in an objective C object it doesn't seem proper to name it createSomething. I still want to return this object. What's the best way to approach this? Should I use the Get Rule and then have the caller explicitly retain it? But this is not within Cocoa convention. What's the proper way to handle this?

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• Is it possible to use multi keyboards with multi keyboard layouts simultaneously?

  - by mono

  Considering to switch to dvorak layout, but this terminal is used by multi users as the same user account. It is unacceptable to ask all people to switch layout, plus it is hard to use dvorak layout with a keyboard qwerty-ly labeled. But there are spare (USB,qwerty) keyboards, so if I plug another keyboard in and be able to use multi layouts on different psyical keyboard simultaneously (I will rearrange letters on keys), the problem get solved. solution for either windows or linux is fine. anyway thanks all.

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• Predicting performance for an iPhone/iPod Touch App

  - by Avizz

  I don't have an iPhone Developer Program Account yet and will be getting one in the next couple of days. Can instruments be used with the simulator to give a rough estimate on how well my app may perform? Using instruments I checked and fixed all the leaks it was detecting, and it appears that my memory usage maxes out at about 5.77mb. Is there any other tests I could perform with instruments to judge how well my app would perform? I realize there is no way other then the actual device to get a definite answer, it would be nice to get an estimate.

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• Problem: connecting to drupal on hostgator without pointed domain.

  - by Kirk

  I need to connect to drupal on a website that I'm programming on a hostgator account. The website that I'm working on currently receives a lot of traffic, and I would like to make sure that it is fully functional before I launch the new website. The old website was programmed with .asp which hostgator doesn't support, and the old webhost doesn't support drupal or .php which are integral to the new web design. Drupal 6 has been freshly installed on my website, but when I try to login, it redirects me to http://gator83.hostgator.com/?q=node&destination=node instead of the drupal control panel. Is it possible to work around this? Thank you in advance.

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• What to keep in mind when creating your own custom web services API?

  - by John Conde

  I have created a website which allows users to sign up for, and use, an online service. To help promote the website we will be have resellers who will be offering their own branded services through us. The initial plan is to allow resellers to place registration, login, and lost password forms on their own website and use an API created by us to handle these requests. I have begun outlining how I expect the API to work (and starting documenting it as well) and I want to make sure I get it right, or as close to right, as I can from the beginning as I know once you have declared a public API you want to avoid changing that API at all costs. So far I have decided: To have the user pass their account credentials with each request To require SSL for all requests What else should I be keeping in mind?

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• How to show html template using inline styles only?

  - by aquero

  Hi, I want to display html template in a webpage. The styles of that template is specified inline. But when i try to display it in my webpage, some styles that are defined in my css are adding into it and the template is not displayed properly. This template is used to create mails and when i send this template as mail to my gmail account it is displayed correctly. How its done in gmail? How they show the template using inline styles only?

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• Is *not* using the asp.net membership provider a bad idea?

  - by EJB

  Is it generally a really bad idea to not use the built-in asp.net membership provider? I've always rolled my own for my asp.net apps (public facing), and really have not had any problems in doing so. It works, and seems to avoid a layer of complexity. My needs are pretty basic: once setup, the user must use email address and password to login, if they forget it, it will be emailed back to them (a new one). After setup there is little that needs to be done to each user account, but I do need to store several extra fields with each user (full name, telephone and a few other fields etc). The number of users that required login credentials are small (usually just the administrator and a few backups), and everyone else uses the site unauthenticated. What are the big advantages that I might be missing out on by skipping the asp.net membership provider functionality?

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• How to retrieve Google Blogger feed in ASP.NET medium trust?

  - by ChrisP

  I have an ASP.NET web site hosted at HostMySite.com and they recently changed the shared accounts to run in medium trust. In my web site I query my Blogger account and get blog posts to display on my web site. I am using Google.GData.Client v1.4.0.2 The retrieval works locally (and worked until medium trust was invoked at the ISP). Now I receive the following error: [SecurityException: Request for the permission of type 'System.Net.WebPermission, System, Version=2.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089' failed.] System.Security.CodeAccessSecurityEngine.Check(Object demand, StackCrawlMark& stackMark, Boolean isPermSet) +0 System.Security.CodeAccessPermission.Demand() +58 System.Net.HttpWebRequest..ctor(Uri uri, ServicePoint servicePoint) +147 System.Net.HttpRequestCreator.Create(Uri Uri) +26 System.Net.WebRequest.Create(Uri requestUri, Boolean useUriBase) +216 System.Net.WebRequest.Create(Uri requestUri) +31 Google.GData.Client.GDataRequest.EnsureWebRequest() +77 Google.GData.Client.GDataRequest.Execute() +42 Google.GData.Client.Service.Query(Uri queryUri, DateTime ifModifiedSince, String etag, Int64& contentLength) +193 Google.GData.Client.Service.Query(FeedQuery feedQuery) +202 I've search the Google documentation and on-line but have not been able to find out what I need to change. Thanks

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