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  • Upstart multiple instances of service not working

    - by Dax
    I started playing with MongoDB on Lucid. Now I would like to run a DB and Config server on the same box. They both use the same binary to launch, but with different config files and running on different ports. All directories for log and lib is split so one goes to mongodb and the other to mongoconf. Each process can be started without any problems on their own. start mongodb stop mongodb start mongoconf stop mongoconf But if I try to start both, the second one would just start and exit. Using 'initctl log-priority debug' I got the following in the logs. Jan 6 12:44:12 mongo4 init: event_finished: Finished started event Jan 6 12:44:12 mongo4 init: job_process_handler: Ignored event 1 (1) for process 5690 Jan 6 12:44:12 mongo4 init: mongoconf (mongoconf) main process (5690) terminated with status 1 Jan 6 12:44:12 mongo4 init: mongoconf (mongoconf) goal changed from start to stop Jan 6 12:44:12 mongo4 init: mongoconf (mongoconf) state changed from running to stopping man 5 init shows that you can use instance names to differentiate the two. I tried using 'instance mongoconf' in the on upstart script and 'instance mongodb' in the other one, and it still fails. I can manually start the other process, so there is definitely no conflicts on port numbers or directories. Any ideas on what to try or how to get output on why it is 'terminated with status 1'? Thanx

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  • Explorer.exe keeps crashing during log in

    - by asif
    I have got a weird problem. My windows 7 has two user accounts (both are administrator). I can log in to one account and do all sort of work. But whenever I try to log in to other account, it shows a blank screen and a messagebox pops up with "windows explorer has stopped working". The options available are: Close the program Check online for a solution and close the program The problem signature is as follows: Problem Event Name: InPageError Error Status Code: c000009c Faulting Media Type: 00000003 OS Version: 6.1.7601.2.1.0.256.1 Locale ID: 1033 Additional Information 1: 0a9e Additional Information 2: 0a9e372d3b4ad19135b953a78882e789 Additional Information 3: 0a9e Additional Information 4: 0a9e372d3b4ad19135b953a78882e789 If I press alt+ctrl+del and then select start task manager, it also crashes. I can not run any program using runas command (from good profile) too. The task manager and runas programs all show same problem signature. I read the similar question and followed all the steps, but no luck. Later, I viewed the event log and found that, explorer.exe could not access a file. I checked the location but the file is there. The actual message is: Windows cannot access the file C:\Users\testuser\AppData\Local\Microsoft\Windows\Caches\{AFBF9F1A-8EE8-4C77-AF34-C647E37CA0D9}.1.ver0x0000000000000020.db for one of the following reasons: there is a problem with the network connection, the disk that the file is stored on, or the storage drivers installed on this computer; or the disk is missing. Windows closed the program Windows Explorer because of this error. The question is, how can I resolve this issue? Should I just delete the file or replace it with another one to stop explorer.exe from crashing? offtopic: What is the content of this file and why it is necessary?

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  • Unable to logon using terminal server connection

    - by satch
    I have several W2K3 SP2 servers, admin TS enabled. I discovered this morning, I was unable to logon into some of them. I've a couple of Citrix servers in different farms, a SAP (IA64) app server and a cvs server. All of them show same sympthoms; remote connections are refused. I've been able to logon locally, and terminal server service is up, there are no users (so connections are not depleted). There are no errors in log in most servers. One of the Citrix ones, reported following errors: Event ID 50 Source TermDD Type Error Description The RDP protocol component X.224 detected an error in the protocol stream and has disconnected the client. and Event ID 1006 Source TermService Type Error Description The terminal server received large number of incomplete connections. The system may be under attack. Anyway, I suppose these errors appear because server isn't working, and Citrix users try to logon massively. (I nmap'ed server and port seems up). I've solved this problem rebooting before, but with so many servers affected it seems like a crappy workaround. Any idea about troubleshooting it properly? Thanks in advance

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  • Problems configuring logstash for email output

    - by user2099762
    I'm trying to configure logstash to send email alerts and log output in elasticsearch / kibana. I have the logs successfully syncing via rsyslog, but I get the following error when I run /opt/logstash-1.4.1/bin/logstash agent -f /opt/logstash-1.4.1/logstash.conf --configtest Error: Expected one of #, {, ,, ] at line 23, column 12 (byte 387) after filter { if [program] == "nginx-access" { grok { match = [ "message" , "%{IPORHOST:remote_addr} - %{USERNAME:remote_user} [%{HTTPDATE:time_local}] %{QS:request} %{INT:status} %{INT:body_bytes_sent} %{QS:http_referer} %{QS:http_user_agent}” ] } } } output { stdout { } elasticsearch { embedded = false host = " Here is my logstash config file input { syslog { type => syslog port => 5544 } } filter { if [program] == "nginx-access" { grok { match => [ "message" , "%{IPORHOST:remote_addr} - %{USERNAME:remote_user} \[% {HTTPDATE:time_local}\] %{QS:request} %{INT:status} %{INT:body_bytes_sent} %{QS:http_referer} %{QS:http_user_agent}” ] } } } output { stdout { } elasticsearch { embedded => false host => "localhost" cluster => "cluster01" } email { from => "[email protected]" match => [ "Error 504 Gateway Timeout", "status,504", "Error 404 Not Found", "status,404" ] subject => "%{matchName}" to => "[email protected]" via => "smtp" body => "Here is the event line that occured: %{@message}" htmlbody => "<h2>%{matchName}</h2><br/><br/><h3>Full Event</h3><br/><br/><div align='center'>%{@message}</div>" } } I've checked line 23 which is referenced in the error and it looks fine....I've tried taking out the filter, and everything works...without changing that line. Please help

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  • EFS Remote Encryption

    - by Apoulet
    We have been trying to setup EFS across our domain. Unfortunately Reading/Writing file over network share does not work, we get an "Access Denied" error. Another worrying fact is that I managed to get it working for 1 machine but no other would work. The machines are all Windows 2008R2, running as VM under ESXi host. According to: http://technet.microsoft.com/en-us/library/bb457116.aspx#EHAA We setup the involved machine to be trusted for delegation The user are not restricted and can be trusted for delegation. The users have logged-in on both side and can read/write encrypted files without issues locally. I enabled Kerberos logging in the registry and this is the relevant logs that I get on the machine that has the encrypted files. In order for all certificate that the user possess (Only Key Name changes): Event ID 5058: Audit Success, "Other System Events" Key file operation. Subject: Security ID: {MyDOMAIN}\{MyID} Account Name: {MyID} Account Domain: {MyDOMAIN} Logon ID: 0xbXXXXXXX Cryptographic Parameters: Provider Name: Microsoft Software Key Storage Provider Algorithm Name: Not Available. Key Name: {CE885431-9B4F-47C2-8415-2D766B999999} Key Type: User key. Key File Operation Information: File Path: C:\Users\{MyID}\AppData\Roaming\Microsoft\Crypto\RSA\S-1-5-21-4585646465656-260371901-2912106767-1207\66099999999991e891f187e791277da03d_dfe9ecd8-31c4-4b0f-9b57-6fd3cab90760 Operation: Read persisted key from file. Return Code: 0x0[/code] Event ID 5061: Audit Faillure, "System Intergrity" [code]Cryptographic operation. Subject: Security ID: {MyDOMAIN}\{MyID} Account Name: {MyID} Account Domain: {MyDOMAIN} Logon ID: 0xbXXXXXXX Cryptographic Parameters: Provider Name: Microsoft Software Key Storage Provider Algorithm Name: RSA Key Name: {CE885431-9B4F-47C2-8415-2D766B999999} Key Type: User key. Cryptographic Operation: Operation: Open Key. Return Code: 0x8009000b Could this be related to this error from the CryptAcquireContext function NTE_BAD_KEY_STATE 0x8009000BL The user password has changed since the private keys were encrypted. The problem is that the users I using at the moment can not change their password.

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  • After connecting wlan0 to bridge interface (and then removing it), can't connect to AP

    - by gmonk
    I'm on a laptop running Debian Jessie with kernel 3.13-1-amd64; lspci shows that my wireless NIC + driver is 04:00.0 Network controller: Intel Corporation Wireless 3160 (rev 83) Subsystem: Intel Corporation Dual Band Wireless-AC 3160 Kernel driver in use: iwlwifi This has been working without any problems, until I tried creating a bridge for lxc containers to use. I did the same thing as this person here: How-to set up a network bridge on a laptop for LXC use? -- and ended up having the same problem as this poster did, so I decided to "undo" my actions. This hasn't been successful. Actions taken so far: To configure the bridge: #> ip link add type veth #> iw dev wlan0 set 4addr on #> ifconfig veth0 up #> brctl addbr br0 #> brctl addif br0 wlan0 #> brctl addif br0 veth0 #> ifconfig br0 192.168.0.4/24 #> ifconfig wlan0 0.0.0.0 To "deconfigure": #> brctl delif br0 wlan0 #> brctl delif br0 veth0 #> iw dev wlan0 set 4addr off #> ifconfig veth0 down #> ifconfig wlan0 down #> ifconfig br0 down #> brctl delbr br0 Now, dmesg and /var/log/syslog show repeated attempts at connecting to the AP that was working before, which fail after authentication: May 27 09:16:01 myhostname kernel: [11350.757172] wlan0: authenticate with 00:18:f8:54:a3:d6 May 27 09:16:01 myhostname kernel: [11350.759036] wlan0: send auth to 00:18:f8:54:a3:d6 (try 1/3) May 27 09:16:01 myhostname NetworkManager[13992]: <info> (wlan0): supplicant interface state: scanning -> authenticating May 27 09:16:01 myhostname wpa_supplicant[8946]: wlan0: Trying to associate with 00:18:f8:54:a3:d6 (SSID='myaccesspoint' freq=2437 MHz) May 27 09:16:01 myhostname kernel: [11350.762615] wlan0: authenticated May 27 09:16:01 myhostname kernel: [11350.762753] iwlwifi 0000:04:00.0 wlan0: disabling HT as WMM/QoS is not supported by the AP May 27 09:16:01 myhostname kernel: [11350.762755] iwlwifi 0000:04:00.0 wlan0: disabling VHT as WMM/QoS is not supported by the AP May 27 09:16:01 myhostname kernel: [11350.765080] wlan0: associate with 00:18:f8:54:a3:d6 (try 1/3) May 27 09:16:01 myhostname NetworkManager[13992]: <info> (wlan0): supplicant interface state: authenticating -> associating May 27 09:16:01 myhostname kernel: [11350.767474] wlan0: RX AssocResp from 00:18:f8:54:a3:d6 (capab=0x411 status=12 aid=0) May 27 09:16:01 myhostname kernel: [11350.767476] wlan0: 00:18:f8:54:a3:d6 denied association (code=12) May 27 09:16:01 myhostname wpa_supplicant[8946]: wlan0: CTRL-EVENT-ASSOC-REJECT bssid=00:18:f8:54:a3:d6 status_code=12 May 27 09:16:01 myhostname kernel: [11350.788475] wlan0: deauthenticating from 00:18:f8:54:a3:d6 by local choice (reason=3) May 27 09:16:01 myhostname NetworkManager[13992]: <info> (wlan0): supplicant interface state: associating -> disconnected May 27 09:16:01 myhostname NetworkManager[13992]: <info> (wlan0): supplicant interface state: disconnected -> scanning May 27 09:16:02 myhostname dhclient: DHCPDISCOVER on wlan0 to 255.255.255.255 port 67 interval 14 May 27 09:16:04 myhostname wpa_supplicant[8946]: wlan0: SME: Trying to authenticate with 00:18:f8:54:a3:d6 (SSID='myaccesspoint' freq=2437 MHz) May 27 09:16:04 myhostname kernel: [11354.559579] wlan0: authenticate with 00:18:f8:54:a3:d6 May 27 09:16:04 myhostname kernel: [11354.561458] wlan0: send auth to 00:18:f8:54:a3:d6 (try 1/3) May 27 09:16:04 myhostname wpa_supplicant[8946]: wlan0: Trying to associate with 00:18:f8:54:a3:d6 (SSID='myaccesspoint' freq=2437 MHz) May 27 09:16:04 myhostname NetworkManager[13992]: <info> (wlan0): supplicant interface state: scanning -> associating May 27 09:16:04 myhostname kernel: [11354.563445] wlan0: authenticated May 27 09:16:04 myhostname kernel: [11354.563631] iwlwifi 0000:04:00.0 wlan0: disabling HT as WMM/QoS is not supported by the AP May 27 09:16:04 myhostname kernel: [11354.563633] iwlwifi 0000:04:00.0 wlan0: disabling VHT as WMM/QoS is not supported by the AP May 27 09:16:04 myhostname kernel: [11354.565727] wlan0: associate with 00:18:f8:54:a3:d6 (try 1/3) May 27 09:16:04 myhostname wpa_supplicant[8946]: wlan0: Associated with 00:18:f8:54:a3:d6 May 27 09:16:04 myhostname kernel: [11354.568091] wlan0: RX AssocResp from 00:18:f8:54:a3:d6 (capab=0x411 status=0 aid=9) May 27 09:16:04 myhostname kernel: [11354.569030] wlan0: associated May 27 09:16:04 myhostname NetworkManager[13992]: <info> (wlan0): supplicant interface state: associating -> associated May 27 09:16:05 myhostname kernel: [11354.978204] wlan0: deauthenticated from 00:18:f8:54:a3:d6 (Reason: 15) May 27 09:16:05 myhostname wpa_supplicant[8946]: wlan0: CTRL-EVENT-DISCONNECTED bssid=00:18:f8:54:a3:d6 reason=15 May 27 09:16:05 myhostname kernel: [11354.992729] cfg80211: Calling CRDA to update world regulatory domain May 27 09:16:05 myhostname kernel: [11354.995004] cfg80211: World regulatory domain updated: May 27 09:16:05 myhostname kernel: [11354.995005] cfg80211: (start_freq - end_freq @ bandwidth), (max_antenna_gain, max_eirp) May 27 09:16:05 myhostname kernel: [11354.995006] cfg80211: (2402000 KHz - 2472000 KHz @ 40000 KHz), (N/A, 2000 mBm) May 27 09:16:05 myhostname kernel: [11354.995007] cfg80211: (2457000 KHz - 2482000 KHz @ 40000 KHz), (N/A, 2000 mBm) May 27 09:16:05 myhostname kernel: [11354.995007] cfg80211: (2474000 KHz - 2494000 KHz @ 20000 KHz), (N/A, 2000 mBm) May 27 09:16:05 myhostname kernel: [11354.995008] cfg80211: (5170000 KHz - 5250000 KHz @ 80000 KHz), (N/A, 2000 mBm) May 27 09:16:05 myhostname kernel: [11354.995009] cfg80211: (5735000 KHz - 5835000 KHz @ 80000 KHz), (N/A, 2000 mBm) May 27 09:16:05 myhostname kernel: [11354.995010] cfg80211: (57240000 KHz - 63720000 KHz @ 2160000 KHz), (N/A, 0 mBm) May 27 09:16:05 myhostname NetworkManager[13992]: <info> (wlan0): supplicant interface state: associated -> disconnected May 27 09:16:05 myhostname NetworkManager[13992]: <info> (wlan0): supplicant interface state: disconnected -> scanning May 27 09:16:09 myhostname wpa_supplicant[8946]: wlan0: SME: Trying to authenticate with 00:18:f8:54:a3:d6 (SSID='myaccesspoint' freq=2437 MHz) May 27 09:16:09 myhostname kernel: [11358.763968] wlan0: authenticate with 00:18:f8:54:a3:d6 May 27 09:16:09 myhostname kernel: [11358.765796] wlan0: send auth to 00:18:f8:54:a3:d6 (try 1/3) May 27 09:16:09 myhostname NetworkManager[13992]: <info> (wlan0): supplicant interface state: scanning -> authenticating May 27 09:16:09 myhostname wpa_supplicant[8946]: wlan0: Trying to associate with 00:18:f8:54:a3:d6 (SSID='myaccesspoint' freq=2437 MHz) May 27 09:16:09 myhostname kernel: [11358.769957] wlan0: authenticated May 27 09:16:09 myhostname kernel: [11358.770102] iwlwifi 0000:04:00.0 wlan0: disabling HT as WMM/QoS is not supported by the AP May 27 09:16:09 myhostname kernel: [11358.770104] iwlwifi 0000:04:00.0 wlan0: disabling VHT as WMM/QoS is not supported by the AP May 27 09:16:09 myhostname kernel: [11358.770846] wlan0: associate with 00:18:f8:54:a3:d6 (try 1/3) May 27 09:16:09 myhostname kernel: [11358.773358] wlan0: RX AssocResp from 00:18:f8:54:a3:d6 (capab=0x411 status=12 aid=0) May 27 09:16:09 myhostname kernel: [11358.773361] wlan0: 00:18:f8:54:a3:d6 denied association (code=12) May 27 09:16:09 myhostname NetworkManager[13992]: <info> (wlan0): supplicant interface state: authenticating -> associating May 27 09:16:09 myhostname wpa_supplicant[8946]: wlan0: CTRL-EVENT-ASSOC-REJECT bssid=00:18:f8:54:a3:d6 status_code=12 May 27 09:16:09 myhostname kernel: [11358.802187] wlan0: deauthenticating from 00:18:f8:54:a3:d6 by local choice (reason=3) May 27 09:16:09 myhostname NetworkManager[13992]: <info> (wlan0): supplicant interface state: associating -> disconnected May 27 09:16:09 myhostname NetworkManager[13992]: <info> (wlan0): supplicant interface state: disconnected -> scanning May 27 09:16:12 myhostname wpa_supplicant[8946]: wlan0: SME: Trying to authenticate with 00:18:f8:54:a3:d6 (SSID='myaccesspoint' freq=2437 MHz) May 27 09:16:12 myhostname kernel: [11362.573442] wlan0: authenticate with 00:18:f8:54:a3:d6 May 27 09:16:12 myhostname kernel: [11362.575270] wlan0: send auth to 00:18:f8:54:a3:d6 (try 1/3) May 27 09:16:12 myhostname NetworkManager[13992]: <info> (wlan0): supplicant interface state: scanning -> authenticating May 27 09:16:12 myhostname wpa_supplicant[8946]: wlan0: Trying to associate with 00:18:f8:54:a3:d6 (SSID='myaccesspoint' freq=2437 MHz) May 27 09:16:12 myhostname kernel: [11362.580334] wlan0: authenticated May 27 09:16:12 myhostname kernel: [11362.580503] iwlwifi 0000:04:00.0 wlan0: disabling HT as WMM/QoS is not supported by the AP May 27 09:16:12 myhostname kernel: [11362.580516] iwlwifi 0000:04:00.0 wlan0: disabling VHT as WMM/QoS is not supported by the AP May 27 09:16:12 myhostname kernel: [11362.583508] wlan0: associate with 00:18:f8:54:a3:d6 (try 1/3) May 27 09:16:12 myhostname NetworkManager[13992]: <info> (wlan0): supplicant interface state: authenticating -> associating May 27 09:16:12 myhostname wpa_supplicant[8946]: wlan0: Associated with 00:18:f8:54:a3:d6 May 27 09:16:12 myhostname kernel: [11362.585908] wlan0: RX AssocResp from 00:18:f8:54:a3:d6 (capab=0x411 status=0 aid=9) May 27 09:16:12 myhostname kernel: [11362.586781] wlan0: associated May 27 09:16:12 myhostname NetworkManager[13992]: <info> (wlan0): supplicant interface state: associating -> associated May 27 09:16:13 myhostname kernel: [11362.947693] wlan0: deauthenticated from 00:18:f8:54:a3:d6 (Reason: 15) May 27 09:16:13 myhostname wpa_supplicant[8946]: wlan0: CTRL-EVENT-DISCONNECTED bssid=00:18:f8:54:a3:d6 reason=15 May 27 09:16:13 myhostname kernel: [11362.973461] cfg80211: Calling CRDA to update world regulatory domain May 27 09:16:13 myhostname kernel: [11362.975673] cfg80211: World regulatory domain updated: May 27 09:16:13 myhostname kernel: [11362.975675] cfg80211: (start_freq - end_freq @ bandwidth), (max_antenna_gain, max_eirp) May 27 09:16:13 myhostname kernel: [11362.975676] cfg80211: (2402000 KHz - 2472000 KHz @ 40000 KHz), (N/A, 2000 mBm) May 27 09:16:13 myhostname kernel: [11362.975677] cfg80211: (2457000 KHz - 2482000 KHz @ 40000 KHz), (N/A, 2000 mBm) May 27 09:16:13 myhostname kernel: [11362.975678] cfg80211: (2474000 KHz - 2494000 KHz @ 20000 KHz), (N/A, 2000 mBm) May 27 09:16:13 myhostname kernel: [11362.975678] cfg80211: (5170000 KHz - 5250000 KHz @ 80000 KHz), (N/A, 2000 mBm) May 27 09:16:13 myhostname kernel: [11362.975679] cfg80211: (5735000 KHz - 5835000 KHz @ 80000 KHz), (N/A, 2000 mBm) May 27 09:16:13 myhostname kernel: [11362.975679] cfg80211: (57240000 KHz - 63720000 KHz @ 2160000 KHz), (N/A, 0 mBm) May 27 09:16:13 myhostname NetworkManager[13992]: <info> (wlan0): supplicant interface state: associated -> disconnected May 27 09:16:13 myhostname NetworkManager[13992]: <info> (wlan0): supplicant interface state: disconnected -> scanning May 27 09:16:14 myhostname NetworkManager[13992]: <warn> Activation (wlan0/wireless): association took too long. May 27 09:16:14 myhostname NetworkManager[13992]: <info> (wlan0): device state change: config -> failed (reason 'no-secrets') [50 120 7] May 27 09:16:14 myhostname NetworkManager[13992]: <info> Marking connection 'Auto myaccesspoint' invalid. May 27 09:16:14 myhostname NetworkManager[13992]: <warn> Activation (wlan0) failed for connection 'Auto myaccesspoint' May 27 09:16:14 myhostname NetworkManager[13992]: <info> (wlan0): device state change: failed -> disconnected (reason 'none') [120 30 0] May 27 09:16:14 myhostname NetworkManager[13992]: <info> (wlan0): deactivating device (reason 'none') [0] May 27 09:16:14 myhostname NetworkManager[13992]: <info> (wlan0): supplicant interface state: scanning -> disconnected The things that jump out at me are "deauthenticating ... by local choice( reason=3)" and the lines that contain "(reason=15)". I've tried various fixes: iwconfig wlan0 power off killing wpa_supplicant connecting with iwconfig + dhclient instead of gnome's network -manager explicitly configuring wlan0 in /etc/network/interfaces creating a /etc/wpa_supplicant.conf file ...but nothing seems to work. I'm not sure what I did wrong, or what step I've skipped in trying to get wlan0 back as a non-bridged device -- I removed it from the bridge and then deleted the bridge itself. Any ideas?

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  • Disabling LDAP Signing on Windows PDC in Local Policy

    - by Golmaal
    I just tripped over my own feet it seems. Playing around on a Windows 2008 R2 server (set up as domain controller), I was intrigued by certain warning event (event id 2886) which says: "To enhance the security of directory servers, you can configure both Active Directory Domain Services (AD DS) and Active Directory Lightweight Directory Services (AD LDS) to require signed Lightweight Directory Access Protocol (LDAP) binds." So I thoughtlessly did some Googling and set the relevant policies which enforce LDAP signing. Now I don't remember but I may have done that using Local Policy. Now I have setup a pfsense box which must authenticate AD users via LDAP. While the firewall can communicate over secure channel, it is difficult to manage the same for other packages such as Squid and SquidGuard. So now I have to disable i.e. undo those policy changes. The problem is that they are greyed out! The policies in question are LDAP server signing and LDAP client signing. I don't remember what I did but when I access these policies from Local Policy editor on the server, they are set to "Require Signing" and are greyed out. The same policies can still be set via Default Domain Controller option in Group Policy editor. So how can I reset these greyed out policies? Thanks

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  • EventID 1058 Code 5, Sysvol is subdir of Sysvol - how to fix?

    - by nulliusinverba
    I have been trying to resolve this error, like many others: The processing of Group Policy failed. Windows attempted to read the file \domain.local\SysVol\domain.local\Policies{3EF90CE1-6908-44EC-A750-F0BA70548600}\gpt.ini from a domain controller and was not successful. Group Policy settings may not be applied until this event is resolved. This issue may be transient and could be caused by one or more of the following: a) Name Resolution/Network Connectivity to the current domain controller. b) File Replication Service Latency (a file created on another domain controller has not replicated to the current domain controller). c) The Distributed File System (DFS) client has been disabled. Error code: 5 = Access Denied. The incredibly helpful post is this one (http://www.experts-exchange.com/OS/Microsoft_Operating_Systems/Server/2003_Server/A_1073-Diagnosing-and-repairing-Events-1030-and-1058.html). Quoting from this post: HERE IS A LIST OF POTENTIAL PROBLEMS THAT CAN LEAD TO 1030 AND 1058 EVENT ERRORS: --Sometimes the permissions of the file folders that contain Group policies (the Sysvol folder) can be corrupted. --Sometimes you have problems with NetBIOS: --Sometimes the GPO itself is corrupt, or you have a partial set of data for that GPO. --Sometimes you may have problems with File Replication Services, which almost always indicates a problem with DNS --Sysvol may be a subfolder of itself: Sysvol/Sysvol I have the problem listed where sysvol is a subfolder of sysvol. The directory structure is: -sysvol -domain -staging -staging areas -sysvol (shared as "\\server\sysvol") -domain.local -ClientAgent -Policies -scripts Interestingly, the second sysvol folder is the one that is shared as "\server\sysvol". This makes me confident this is the issue with the permissions and error code 5. Also interestingly, my server 2008 R2 servers can see it fine - my server 2008 servers cannot, and get the error. This is consistent across all my servers. This latter fact makes me uncertain what I need to do to fix this up. Do I, e.g., simply move the shared sysvol folder up a level to replace the non-shared one? Any help greatly appreciated. Cheers, Tim.

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  • Problems installing Windows service via Group Policy in a domain

    - by CraneStyle
    I'm reasonably new to Group Policy administration and I'm trying to deploy an MSI installer via Active Directory to install a service. In reality, I'm a software developer trying to test how my service will be installed in a domain environment. My test environment: Server 2003 Domain Controller About 10 machines (between XP SP3, and server 2008) all joined to my domain. No real other setup, or active directory configuration has been done apart from things like getting DNS right. I suspect that I may be missing a step in Group Policy that says I need to grant an explicit permission somewhere, but I have no idea where that might be or what it will say. What I've done: I followed the documentation from Microsoft in How to Deploy Software via Group Policy, so I believe all those steps are correct (I used the UNC path, verified NTFS permissions, I have verified the computers and users are members of groups that are assigned to receive the policy etc). If I deploy the software via the Computer Configuration, when I reboot the target machine I get the following: When the computer starts up it logs Event ID 108, and says "Failed to apply changes to software installation settings. Software changes could not be applied. A previous log entry with details should exist. The error was: An operations error occurred." There are no previous log entries to check, which is weird because if it ever actually tried to invoke the windows installer it should log any sort of failure of my application's installer. If I open a command prompt and manually run: msiexec /qb /i \\[host]\[share]\installer.msi It installs the service just fine. If I deploy the software via the User Configuration, when I log that user in the Event Log says that software changes were applied successfully, but my service isn't installed. However, when deployed via the User configuration even though it's not installed when I go to Control Panel - Add/Remove Programs and click on Add New Programs my service installer is being advertised and I can install/remove it from there. (this does not happen when it's assigned to computers) Hopefully that wall of text was enough information to get me going, thanks all for the help.

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  • Sharepoint Central Administration stuck / high CPU usage

    - by johnnyb10
    I'm using WSS 3 and I recently added a new web application to my SharePoint Server. After adding it, I wasn't able to open the Central Administration site. I also noticed that there was a w3wp.exe error (Event ID 1000) in the Event Viewer. The situation now is that the w3wp.exe process is hovering around 50% CPU usage continuously. I installed a program called IIS Peek, and it shows continuous GET requests on the Central Administration site; this happens even if I stop the Central Administration site in IIS. The IP addresses identified in the GET request is my workstation, which is what I used to attempt to access Central Administration after I created the new web application. Can someone explain what's going on and how I might fix it? It seems as if my computer tried to access Central Administration and then it hung, but the page requests that were happening at the time are somehow continuing over and over again. So my two problems are the inability to access Central Administration, and the CPU Usage of w3wp.exe, which I'm assuming are two symptoms of the same problem. I'd like to know if there's anything I can do besides restarting IIS, because we have clients accessing other sites on this server. Thanks.

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  • Fresh 12.04 Install - mySQL not starting

    - by Lee Armstrong
    I have a freshly installed Ubuntu 12.04 x64 server and I installed Percona server from their official repositories. Trouble is it will not start! mysql-error.log shows nothing obvious. 121129 12:16:54 mysqld_safe Starting mysqld daemon with databases from /var/lib/mysql/ 121129 12:16:54 [Note] Plugin 'FEDERATED' is disabled. 121129 12:16:54 InnoDB: The InnoDB memory heap is disabled 121129 12:16:54 InnoDB: Mutexes and rw_locks use GCC atomic builtins 121129 12:16:54 InnoDB: Compressed tables use zlib 1.2.3 121129 12:16:54 InnoDB: Using Linux native AIO 121129 12:16:54 InnoDB: Initializing buffer pool, size = 12.0G 121129 12:16:54 InnoDB: Completed initialization of buffer pool 121129 12:16:54 InnoDB: highest supported file format is Barracuda. 121129 12:16:55 InnoDB: Waiting for the background threads to start 121129 12:16:56 Percona XtraDB (http://www.percona.com) 1.1.8-rel29.1 started; log sequence number 1598476 121129 12:16:56 [Note] Server hostname (bind-address): '0.0.0.0'; port: 3306 121129 12:16:56 [Note] - '0.0.0.0' resolves to '0.0.0.0'; 121129 12:16:56 [Note] Server socket created on IP: '0.0.0.0'. 121129 12:16:56 [Note] Event Scheduler: Loaded 0 events 121129 12:16:56 [Note] /usr/sbin/mysqld: ready for connections. Version: '5.5.28-29.1-log' socket: '/var/run/mysqld/mysql.sock' port: 3306 Percona Server (GPL), Release 29.1 121129 12:16:56 [Note] Event Scheduler: scheduler thread started with id 1 And the syslog shows... Nov 29 12:17:07 V-PF-SQL1 /etc/init.d/mysql[2206]: 0 processes alive and '/usr/bin/mysqladmin --defaults-file=/etc/mysql/debian.cnf ping' resulted in Nov 29 12:17:07 V-PF-SQL1 /etc/init.d/mysql[2206]: #007/usr/bin/mysqladmin: connect to server at 'localhost' failed Nov 29 12:17:07 V-PF-SQL1 /etc/init.d/mysql[2206]: error: 'Can't connect to local MySQL server through socket '/var/run/mysqld/mysqld.sock' (2)' Nov 29 12:17:07 V-PF-SQL1 /etc/init.d/mysql[2206]: Check that mysqld is running and that the socket: '/var/run/mysqld/mysqld.sock' exists! Nov 29 12:17:07 V-PF-SQL1 /etc/init.d/mysql[2206]: The socket file is being created and I can access the server NOT using the socket using mysql -h 127.0.0.1 -P 3306 -u root --pPASSWORD

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  • Apache HTTP Server+Tomcat: Which file generates mod_jk.conf, how to modify generated stuff, and how does httpd reach it?

    - by Sk8erPeter
    I'm using XAMPP with Apache HTTP Server and Tomcat Add-On installed. There's a default mod_jk.conf which is generated by Tomcat when starting it. But which file generates this mod_jk.conf file? How can I modify default values? By default, it looks like this: pastebin - mod_jk.conf. How does Apache HTTP Server reach this file? I can't see any reference to this file when looking into httpd.conf. When I put a VirtualHost in my httpd.conf file, and I put the line JkMount /* ajp13 into it, Apache HTTP Server service can't start (causes a 7024 event id error in Event Viewer (with error code 1, but nothing specific), but puts no error messages into error.log. The VirtualHost looks like this: pastebin - VirtualHost + JkMount. This way Apache HTTP Server can not start. If I comment out the line JkMount /* ajp13, it starts without a problem. BUT if I put the following line, which is the same as in mod_jk.conf, before the mentioned VirtualHost again, the service can start! <IfModule !mod_jk.c LoadModule jk_module "C:/xampp/tomcat/xampp/apache/modules/mod_jk.so" </IfModule Why do I have to put this line in again? Why does that happen, that the http://localhost/example does work, so this query is redirected to AJP13, but I have to put the LoadModule line in again in another file? EDIT: I don't have a clue why, I surely modified something, but now /example doesn't work either... And the config above gives a 500 Internal Server Error... :S Thanks!

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  • Windows7 corrupted profile - prevention exists?

    - by Radek
    I have dedicated Windows7 (not on domain) virtual machine for overnight automation testing. Some commands (mySQLdump, tscon.exe) must be run under administrator account. Last week administrator account's profile was corrupted. I fixed it by renaming it in the registry and logging in as administrator. And today it is corrupted again. I use administrator account only to run above commands via runas. Also the computer is restarted via cmd - shutdown command - quite often. Especially every night before automation testing starts. I checked the comp for viruses - did full scan using avast although I believed that the comp is clean. Any idea how to prevent the profile to get corrupted again? update So the first log entry in event log is today from 1.15am and one of my scripts ran runas command as administrator exactly at 1.15am. It was second time that runas war executed though after the testing started. The same happened second day in a row. Before the testing starts I need to copy one file that is locked. So I run handle.exe from runas to unlock it. That is what I think causing the profile to get corrupted. I am not able to reproduce it by myself. The message from event viewer is Windows cannot load the locally stored profile. Possible causes of this error include insufficient security rights or a corrupt local profile. DETAIL – The process cannot access the file because it is being used by another process.

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  • Intermittent FTP login issues (Microsoft IIS FTP Service)

    - by JaggenSWE
    I've got a somewhat weird problem which I'm not sure how to troubleshoot. We have a FTP running on a Windows Server 2003 machine using the IIS FTP Service, this is for our clients and is configured with IP-restrictions. However, now ONE of the clients starts complaining that they can't log in to the server from time to time. This is just ONE of 10+ clients that have this issue, which makes me think it's a problem on their side. Just to be on the safe side I had a peek into the FTP logs and found something strange. Whenever succeed in loggin in this is what I can find in the logs: nnn.nnn.nnn.70, userxxx, 2012-06-11, 09:22:32, MSFTPSVC1, SERVERNAME, nnn.nn.nn.11, 0, 0, 0, 331, 0, [191747]USER, userxxx, -, nnn.nnn.nnn.70, userxxx, 2012-06-11, 09:22:32, MSFTPSVC1, SERVERNAME, nnn.nn.nn.11, 0, 0, 0, 230, 0, [191747]PASS, -, -, However, if the login fails I see the following events: nnn.nnn.nnn.70, userxxx, 2012-06-11, 09:16:33, MSFTPSVC1, SERVERNAME, nnn.nn.nn.11, 0, 0, 0, 331, 0, [191739]USER, userxxx, -, nnn.nnn.nnn.70, -, 2012-06-11, 09:16:33, MSFTPSVC1, SERVERNAME, nnn.nn.nn.11, 0, 0, 0, 530, 1326, [191739]PASS, -, -, When you look at the event where the clients sends the PASS in the successful login it seems to know that it is infact "userxxx" that is coupled to that PASS, but when it fails it seems to be lost since user in the PASS event is set to "-". Anyone have any ideas around this, any help would be appreciated. :) //JaggenSWE

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  • Win 7 crashes, PC reboots and says "Hard drive 0 not found" until I turn if off and on again

    - by Danny T.
    I recently made the move from Windows XP to Windows 7. Since then, when my computer is on for a few hours it always ends up rebooting without warning. Then the BIOS won't recognize my hard drive (hard drive 0 not found). If I turn off my computer and then on again, it boots normally. Some details: Dell Dimension 9150 Windows 7 I updated the BIOS I updated all system drivers with the latest version from Dell (SATA, Chipset, etc.) Other drivers updated too (Graphic card, sound, etc.) There is one thing that I tried after some Googling: I turned off the DMA access to the drives, but it's still rebooting after a few hours. Any clue? UPDATE 2010/12/13 Here are the events from the Event Log for today, from when I turned the computer on until it crashed: 19:17 - Error - ID 10016 - DistributedCom 20:06 - Error - ID 1008 - Customer Improvement Program (could not send data to Microsoft) 21:48 - Critical - ID 41 - Kernel-Power (System was restarted without proper shutdown) 21:48 - Error - ID 6008 - EventLog (Previous system down was not planned) 21:48 - Error - ID 1101 - EventLog (Audit Event ignored) 21:49 - Error - ID 10016 - DistributedCom Both DistributedCom events have a description along these lines (translated from French): The authorisation parameters specific to the application are not allowing Local Execeution for the COM server application with the CLSID {C97FCC79-E628-407D-AE68-A06AD6D8B4D1} and the APPID {344ED43D-D086-4961-86A6-1106F4ACAD9B} to the SID AUTHORITY NT\User System (S-1-5-18) from the address LocalHost (LRPC usage). This security authorisation can be changed with the Component service administration tool. UPDATE 2010/12/31 Here are the error messages I have on blue screens : STOP C000007xA - Kernel_Data_Inpage_Error "Unkown hard error" C00000135 - Can't start because &hs is missing

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  • Random server lag, no CPU/mem/pagefile usage

    - by Kev
    We have a fairly new server running Windows 2003 SP2, and the past few days we've noticed random slowdowns. When I'm logged into the server over remote desktop while this is happening, or if I'm physically sitting at the server logged in, suddenly everything becomes extremely laggy. Any UI element I try to interact with takes upwards of ten seconds to react, and then responds very slowly. Then a minute later everything is quite snappy again. During this, I have Task Manager minimized to the tray, and there's no CPU usage. I open it up right after this happens, and there's very little CPU usage on the graph, and no memory or pagefile usage above normal. (Normal being 1.5 GB free in the case of memory.) This is what I see logged into the server, and then users start calling saying things are slow, timing out, and failing--anything to do with our server. No events in the Event Viewer around the times this happens. The context I'm working in (last thing I clicked, etc.) seems different every time--different programs active, different combinations of programs open. Never anything particularly stressful (like adding an event entry to a Cobian Backup configuration, or editing text in TextPad, which has been exceptionally stable in my extensive usage of it.) I would've thought it was just the server, but a family member's home PC (entirely separate) running WinXPSP3 had the same thing happen to it last night a few times. Is this some new behaviour introduced by the latest Windows Updates? Either way, where do I even start to look when nothing seems to be chewing up resources?

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  • SQL Server 2008 login problem with ASP.NET application: Failed to open the explicitly specified database

    - by eulerfx
    I am running SQL Server 2008 Express Edition on Windows Server 2008 with an ASP.NET application which must access the server. The ASP.NET application is associated with an application pool that runs on the NetworkService account. This account in turn has a Login and User record on SQL Server in the required database. When I attempt to run the ASP.NET website I get a blank page and when viewed in the error log, I seem to be getting this information event record: Login failed for user 'NT AUTHORITY\NETWORK SERVICE'. Reason: Failed to open the explicitly specified database. [CLIENT: myLocalMachine] The connection string has Trusted_Connection=True; and the required database specified. When I explicitly specify the user name and password I get another login error stating the password is incorrect, even though the same un/pw combination works through SQL Server Management studio. The NETWORK SERVICE account seems to have all the required privileges for the database. Also, I made a test ASP.NET website project which does a simple select from a table in that database, and using the same config file I am not getting the error and it seems to work. Is it something to do with trust levels then, because the original ASP.NET web app references various DLLs including open source libraries. Also, the application does not seem to be able to write to the event log itself, throwing a security exception, even though everything in the config files, including machine.config states the app is in full trust.

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  • What could cause Windows 7 to hang whenever I install something?

    - by Larsenal
    I've had this problem when installing several different programs (iTunes, Adobe Acrobat Reader just to name two). Regardless of what the program is, the install usually gets at least 90% through the process and then just hangs. I don't see anything bad in the event log besides the following (and this didn't occur exactly at the time of install): wuaueng.dll (964) SUS20ClientDataStore: A request to write to the file "C:\Windows\SoftwareDistribution\DataStore\DataStore.edb" at offset 16252928 (0x0000000000f80000) for 32768 (0x00008000) bytes succeeded, but took an abnormally long time (185 seconds) to be serviced by the OS. This problem is likely due to faulty hardware. Please contact your hardware vendor for further assistance diagnosing the problem. I've run check disk and it passed. I've had some problems with BIOS settings in the past with Windows 7, but I'm not sure whether that could be related. Update... I also see this error in the event log: Volume Shadow Copy Service error: Unexpected error querying for the IVssWriterCallback interface. hr = 0x80070005, Access is denied. . This is often caused by incorrect security settings in either the writer or requestor process. Operation: Gathering Writer Data Context: Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220} Writer Name: System Writer Writer Instance ID: {33493f01-ac1b-4efb-a378-3053ab03100d} One last wrinkle.... I see "Previous versions" of c:\ which look like they correspond to the time of attempted installation.

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  • 100% uptime for a web application

    - by Chris Lively
    We received an interesting "requirement" from a client today. They want 100% uptime with off-site failover on a web application. From our web application's viewpoint, this isn't an issue. It was designed to be able to scale out across multiple database servers, etc. However, from a networking issue I just can't seem to figure out how to make it work. In a nutshell, the application will live on servers within the client's network. It is accessed by both internal and external people. They want us to maintain an off-site copy of the system that in the event of a serious failure at their premises would immediately pick up and take over. Now we know there is absolutely no way to resolve it for internal people (carrier pigeon?), but they want the external users to not even notice. Quite frankly, I haven't the foggiest idea of how this might be possible. It seems that if they lose Internet connectivity then we would have to do a DNS change to forward traffic to the external machines... Which, of course, takes time. Ideas? UPDATE I had a discussion with the client today and they clarified on the issue. They stuck by the 100% number, saying the application should stay active even in the event of a flood. However, that requirement only kicks in if we host it for them. They said they would handle the uptime requirement if the application lives entirely on their servers. You can guess my response.

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  • Windows Server 2012 licensing issue preventing RDP connections?

    - by QF_Developer
    I am witnessing an unusual behaviour on 1 of 5 Windows Server 2012 R2 machines (clean install) that is preventing any remote connections from being established via RDP. I have run through the prerequisites for RDP here but I am finding that any remote connection attempt instantly stops the "Windows Protection Service". When I check the event logs I see the following entry. The Software Protection Service has stopped Event ID: 903 Source: Security-SPP From what I have read Security-SPP is tasked with enforcing activation and licensing, it appears that RDP requires this service to be in the running state. Is it possible that I have inadvertently activated this instance of Windows with a key that has already been associated to another instance (We have 5 keys as part of an MSDN subscription)? Would this be sufficient to block RDP access? When I look under System Properties (Windows Activation) it states that Windows is activated and there are no other obvious indicators that there's a licensing issue. EDIT 1: I ran a Powershell script to display the product keys for all servers in order to check for any duplication. For the problematic server I am getting the message The RPC server is unavailable.

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  • Screen randomly goes blue/black/white

    - by FubsyGamer
    Problem Randomly, while using my computer, the monitor goes dark grey/almost black, or it goes white with faint grey vertical lines, or it goes blue with black vertical lines. It's as if the computer powers off. People tell me I sign out of Skype, Spotify stops playing when it happens, etc. When I look at the tower, it doesn't seem like it's off at all. Nothing changes, fans are spinning, lights are on, etc. If you were only looking at the tower, you'd never know there was a problem The only way I can get it to come back up is to push and hold the power button and turn it off, then back on This never happens while I'm playing video games. I've done 5-6 hour sessions of League of Legends, and it doesn't do anything When I'm just browsing the web, reading email, checking Reddit, etc, it happens all the time. It can happen multiple times in a session, it usually takes only about 5 minutes from the time I start browsing to when the computer crashes This started happening after I moved to a new apartment (this has to be relevant somehow, it was not happening where I lived before) There is nothing in the crash logs or event logs System Specs i5 2500k CPU AMD Radeon 6800 GPU Gigabyte z68a-d3h-b3 motherboard WD VelociRaptor 1 TB HDD Screenshots Device manager About screen Things I have tried I was getting a WMI Error in my event logs, but I fixed it using Microsoft's fix, KB 2545227 I was using Windows 8. I wiped the HDD and downgraded to Windows 7 64 bit I took out the video card and used a can of air to totally clean out the video card, all fans, and the inside of the computer in general. I made sure all of the video card pins were fine, then reconnected it I tried to update my motherboard BIOS, but anything I downloaded from Gigabyte was only for 32 bit machines, not 64. I don't even know how to tell what my motherboard BIOS is at right now I am using a power strip, and anything else connected to it works just fine If I re-seat the monitor cable while this is happening, nothing changes Please, help me. I've been battling this for several weeks now, and it's so frustrating it makes me not even want to use the computer.

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  • IIS6 site using integrated authentication (NTLM) fails when accessed with Win7 / IE8

    - by Ciove
    Hi, I'm having pretty similar problems as described in case 139099, but the fix there doesn't seem to work for me. Here's the details: Server: Win2003Srv R2 SP2 (stadalone, not a member of a domain). IIS6, TCP/443 (https). Anonymous access disabled. Integrated Windows authentication enabled. Local useraccouts Each useraccount has own virtual folder with change access and read access to site root. The 'adsutil NTAuthenticationProviders "NTLM"' -thing set to site root and useraccount's virtual folder. Client: Win7 Enterprise Member of a AD-Domain IE8 Allows three login attepts then fails. Using [webservername][username] in the logon window (Windows security) Logon using other browsers (Chrome and Firefox) works OK. The Web services log shows one 401.2 and two 401.1 events. The Security Event log shows two events, first is Fauilure Audit (680), The second event is Fauilure Audit (529) with these details: Logon Failure: Reason: Unknown user name or bad password User Name: [username] Domain: [webservername] Logon Type: 3 Logon Process: NtLmSsp Authentication Package: NTLM Workstation Name: [MyWorkstation] Caller User Name: - Caller Domain: - Caller Logon ID: - Caller Process ID: - Transited Services: - Source Network Address: [999.999.999.999] Source Port: 20089 Any ideas appreciated.

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  • Chrome Lockups Windows 7 64-bit

    - by Mike Chess
    I'm running Google Chrome (6.0.427.0 dev) on Windows 7 Home Premium 64-bit (AMD Phenom 3.00 GHz, 8 GB RAM). The computer lockups hard after running Chrome for about five minutes. The lockup happens whether Chrome is actually being used to browse web sites or it is just idling. No programs can be started or interacted with when this happens. The computer must be power-cycled to recover. The lockup happens regardless of which web sites are being browsed. The system event logs do not show any events around the time when the lockup transpired. All other applications run just fine on this system. In fact, Chrome ran without issue for several months on this system (the system was brand new 03-2010). I also run the same version of Chrome on other computers (Windows XP SP3) without issue. I've come to really like Chrome and use it as my default browser whenever possible. What could be causing Chrome to cause the system to lockup as it does? Does Chrome have any logs that aren't part of the Windows event log? Does Chrome have a debug command line switch that might reveal more about what happens?

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  • Windows module installer delaying login, server 2008 R2

    - by Kyle
    We updated our servers this weekend (windows updates), everything went fine except one of our terminal servers now hangs at login with the message, "waiting for windows modules installer." It eventually times out and leaves an event log message that the service has stopped unexpectedly. I have disabled the service and users can now login in a reasonable time frame. However we will need to re-enable the service in order to install further updates. I'm not sure where to start with this one, I'm an entry level admin and my colleagues are on vacation today, thank God this isn't a serious problem. Further details: -It affects all users. -The only third party software on the server is our ERP software and screwdrivers from Tricerat. -The only event log message is that the service has stopped unexpectedly. -The server manager screen does not display any information about roles it just says, "error". -The remote desktop roles all seem to be functioning properly, Remote app works as well as standard RDP. Let me know if there is any further details I can provide, I will be checking this frequently throughout the day.

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  • Apps won't start after vanilla reboot

    - by Daniel R Hicks
    I had Adobe and Norton nagging me to reboot, so I did that -- clicked Reboot from the Start button. Everything seemed pretty normal as it shut down and came back up, but once up a bunch of apps won't start. The first one I noticed was Firefox. It would flash the disk light normally, but never appear on the screen. Then I tried to bring up an OpenOffice Calc window and same thing. I tried to bring up MS Word, and the splash screen appeared, but never the main screen, and the splash screen just sat there, with a swirly over it. But I tried Solitaire, Notepad++, Paint, and several others, and they popped up just fine. And I'm typing this from IE 8, which, if anything, came up faster than usual. When I try to open up "Network and Sharing Center" the window appears, but nothing appears in it, and eventually it's tagged "not responding". When I kill that window I get (after a delay) "Windows Explorer is not responding", and when I say "OK" the screen resets. I tried rebooting again, and no joy -- same as before. Have done nothing particularly strange on this box, and it's not generally at significant risk for malware. I haven't installed anything new other than the afore-mentioned updates. One other thing: Several minutes after rebooting I get the message "Error: Unable to start Bluetooth Stack Service." The Bluetooth radio is turned on, and I rarely have anything Bluetooth attached, and I don't recall that I've ever seen this message before. Added: Looking at Event Viewer, I'm getting a lot of "The description for Event ID 1 from source xxx cannot be found." Is there any significance to this? Added: I'm looking at restoring from backup, but the procedure is, at best, unclear. Is it sufficient to restore from "Backup and Restore Center", or must I restore from the restore DVD first?

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