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• Network communications mechanisms for SQL Server

  - by Akshay Deep Lamba

  Problem I am trying to understand how SQL Server communicates on the network, because I'm having to tell my networking team what ports to open up on the firewall for an edge web server to communicate back to the SQL Server on the inside. What do I need to know? Solution In order to understand what needs to be opened where, let's first talk briefly about the two main protocols that are in common use today: TCP - Transmission Control Protocol UDP - User Datagram Protocol Both are part of the TCP/IP suite of protocols. We'll start with TCP. TCP TCP is the main protocol by which clients communicate with SQL Server. Actually, it is more correct to say that clients and SQL Server use Tabular Data Stream (TDS), but TDS actually sits on top of TCP and when we're talking about Windows and firewalls and other networking devices, that's the protocol that rules and controls are built around. So we'll just speak in terms of TCP. TCP is a connection-oriented protocol. What that means is that the two systems negotiate the connection and both agree to it. Think of it like a phone call. While one person initiates the phone call, the other person has to agree to take it and both people can end the phone call at any time. TCP is the same way. Both systems have to agree to the communications, but either side can end it at any time. In addition, there is functionality built into TCP to ensure that all communications can be disassembled and reassembled as necessary so it can pass over various network devices and be put together again properly in the right order. It also has mechanisms to handle and retransmit lost communications. Because of this functionality, TCP is the protocol used by many different network applications. The way the applications all can share is through the use of ports. When a service, like SQL Server, comes up on a system, it must listen on a port. For a default SQL Server instance, the default port is 1433. Clients connect to the port via the TCP protocol, the connection is negotiated and agreed to, and then the two sides can transfer information as needed until either side decides to end the communication. In actuality, both sides will have a port to use for the communications, but since the client's port is typically determined semi-randomly, when we're talking about firewalls and the like, typically we're interested in the port the server or service is using. UDP UDP, unlike TCP, is not connection oriented. A "client" can send a UDP communications to anyone it wants. There's nothing in place to negotiate a communications connection, there's nothing in the protocol itself to coordinate order of communications or anything like that. If that's needed, it's got to be handled by the application or by a protocol built on top of UDP being used by the application. If you think of TCP as a phone call, think of UDP as a postcard. I can put a postcard in the mail to anyone I want, and so long as it is addressed properly and has a stamp on it, the postal service will pick it up. Now, what happens it afterwards is not guaranteed. There's no mechanism for retransmission of lost communications. It's great for short communications that doesn't necessarily need an acknowledgement. Because multiple network applications could be communicating via UDP, it uses ports, just like TCP. The SQL Browser or the SQL Server Listener Service uses UDP. Network Communications - Talking to SQL Server When an instance of SQL Server is set up, what TCP port it listens on depends. A default instance will be set up to listen on port 1433. A named instance will be set to a random port chosen during installation. In addition, a named instance will be configured to allow it to change that port dynamically. What this means is that when a named instance starts up, if it finds something already using the port it normally uses, it'll pick a new port. If you have a named instance, and you have connections coming across a firewall, you're going to want to use SQL Server Configuration Manager to set a static port. This will allow the networking and security folks to configure their devices for maximum protection. While you can change the network port for a default instance of SQL Server, most people don't. Network Communications - Finding a SQL Server When just the name is specified for a client to connect to SQL Server, for instance, MySQLServer, this is an attempt to connect to the default instance. In this case the client will automatically attempt to communicate to port 1433 on MySQLServer. If you've switched the port for the default instance, you'll need to tell the client the proper port, usually by specifying the following syntax in the connection string: <server>,<port>. For instance, if you moved SQL Server to listen on 14330, you'd use MySQLServer,14330 instead of just MySQLServer. However, because a named instance sets up its port dynamically by default, the client never knows at the outset what the port is it should talk to. That's what the SQL Browser or the SQL Server Listener Service (SQL Server 2000) is for. In this case, the client sends a communication via the UDP protocol to port 1434. It asks, "Where is the named instance?" So if I was running a named instance called SQL2008R2, it would be asking the SQL Browser, "Hey, how do I talk to MySQLServer\SQL2008R2?" The SQL Browser would then send back a communications from UDP port 1434 back to the client telling the client how to talk to the named instance. Of course, you can skip all of this of you set that named instance's port statically. Then you can use the <server>,<port> mechanism to connect and the client won't try to talk to the SQL Browser service. It'll simply try to make the connection. So, for instance, is the SQL2008R2 instance was listening on port 20080, specifying MySQLServer,20080 would attempt a connection to the named instance. Network Communications - Named Pipes Named pipes is an older network library communications mechanism and it's generally not used any longer. It shouldn't be used across a firewall. However, if for some reason you need to connect to SQL Server with it, this protocol also sits on top of TCP. Named Pipes is actually used by the operating system and it has its own mechanism within the protocol to determine where to route communications. As far as network communications is concerned, it listens on TCP port 445. This is true whether we're talking about a default or named instance of SQL Server. The Summary Table To put all this together, here is what you need to know: Type of Communication Protocol Used Default Port Finding a SQL Server or SQL Server Named Instance UDP 1434 Communicating with a default instance of SQL Server TCP 1433 Communicating with a named instance of SQL Server TCP * Determined dynamically at start up Communicating with SQL Server via Named Pipes TCP 445

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• How to use ULS in SharePoint 2010 for Custom Code Exception Logging?

  - by venkatx5

  What is ULS in SharePoint 2010? ULS stands for Unified Logging Service which captures and writes Exceptions/Logs in Log File(A Plain Text File with .log extension). SharePoint logs Each and every exceptions with ULS. SharePoint Administrators should know ULS and it's very useful when anything goes wrong. but when you ask any SharePoint 2007 Administrator to check log file then most of them will Kill you. Because read and understand the log file is not so easy. Imagine open a plain text file of 20 MB in NotePad and go thru line by line. Now Microsoft developed a tool "ULS Viewer" to view those Log files in easily readable format. This tools also helps to filter events based on exception priority. You can read on this blog to know in details about ULS Viewer . Where to get ULS Viewer? ULS Viewer is developed by Microsoft and available to download for free. URL : http://code.msdn.microsoft.com/ULSViewer/Release/ProjectReleases.aspx?ReleaseId=3308 Note: Eventhought this tool developed by Microsoft, it's not supported by Microsoft. Means you can't support for this tool from Microsoft and use it on your own Risk. By the way what's the risk in viewing Log Files?! How to use ULS in SharePoint 2010 Custom Code? ULS can be extended to use in user solutions to log exceptions. In Detail, Developer can use ULS to log his own application errors and exceptions on SharePoint Log files. So now all in Single Place (That's why it's called "Unified Logging"). Well in this article I am going to use Waldek's Code (Reference Link). However the article is core and am writing container for that (Basically how to implement the code in Detail). Let's see the steps. Open Visual Studio 2010 -> File -> New Project -> Visual C# -> Windows -> Class Library -> Name : ULSLogger (Make sure you've selected .net Framework 3.5)   In Solution Explorer Panel, Rename the Class1.cs to LoggingService.cs   Right Click on References -> Add Reference -> Under .Net tab select "Microsoft.SharePoint"   Right Click on the Project -> Properties. Select "Signing" Tab -> Check "Sign the Assembly".   In the below drop down select <New> and enter "ULSLogger", uncheck the "Protect my key with a Password" option.   Now copy the below code and paste. (Or Just refer.. :-) ) using System; using System.Collections.Generic; using System.Linq; using System.Text; using Microsoft.SharePoint; using Microsoft.SharePoint.Administration; using System.Runtime.InteropServices; namespace ULSLogger { public class LoggingService : SPDiagnosticsServiceBase { public static string vsDiagnosticAreaName = "Venkats SharePoint Logging Service"; public static string CategoryName = "vsProject"; public static uint uintEventID = 700; // Event ID private static LoggingService _Current; public static LoggingService Current {  get   {    if (_Current == null)     {       _Current = new LoggingService();     }    return _Current;   } }private LoggingService() : base("Venkats SharePoint Logging Service", SPFarm.Local) {}protected override IEnumerable<SPDiagnosticsArea> ProvideAreas() { List<SPDiagnosticsArea> areas = new List<SPDiagnosticsArea>  {   new SPDiagnosticsArea(vsDiagnosticAreaName, new List<SPDiagnosticsCategory>    {     new SPDiagnosticsCategory(CategoryName, TraceSeverity.Medium, EventSeverity.Error)    })   }; return areas; }public static string LogErrorInULS(string errorMessage) { string strExecutionResult = "Message Not Logged in ULS. "; try  {   SPDiagnosticsCategory category = LoggingService.Current.Areas[vsDiagnosticAreaName].Categories[CategoryName];   LoggingService.Current.WriteTrace(uintEventID, category, TraceSeverity.Unexpected, errorMessage);   strExecutionResult = "Message Logged"; } catch (Exception ex) {  strExecutionResult += ex.Message; } return strExecutionResult; }public static string LogErrorInULS(string errorMessage, TraceSeverity tsSeverity) { string strExecutionResult = "Message Not Logged in ULS. "; try  {  SPDiagnosticsCategory category = LoggingService.Current.Areas[vsDiagnosticAreaName].Categories[CategoryName];  LoggingService.Current.WriteTrace(uintEventID, category, tsSeverity, errorMessage);  strExecutionResult = "Message Logged";  } catch (Exception ex)  {   strExecutionResult += ex.Message;   } return strExecutionResult;  } } }   Just build the solution and it's ready to use now. This ULS solution can be used in SharePoint Webparts or Console Application. Lets see how to use it in a Console Application. SharePoint Server 2010 must be installed in the same Server or the application must be hosted in SharPoint Server 2010 environment. The console application must be set to "x64" Platform target.   Create a New Console Application. (Visual Studio -> File -> New Project -> C# -> Windows -> Console Application) Right Click on References -> Add Reference -> Under .Net tab select "Microsoft.SharePoint" Open Program.cs add "using Microsoft.SharePoint.Administration;" Right Click on References -> Add Reference -> Under "Browse" tab select the "ULSLogger.dll" which we created first. (Path : ULSLogger\ULSLogger\bin\Debug\) Right Click on Project -> Properties -> Select "Build" Tab -> Under "Platform Target" option select "x64". Open the Program.cs and paste the below code. using System; using System.Collections.Generic; using System.Linq; using System.Text; using Microsoft.SharePoint.Administration; using ULSLogger; namespace ULSLoggerClient {  class Program   {   static void Main(string[] args)     {     Console.WriteLine("ULS Logging Started.");     string strResult = LoggingService.LogErrorInULS("My Application is Working Fine.");      Console.WriteLine("ULS Logging Info. Result : " + strResult);     string strResult = LoggingService.LogErrorInULS("My Application got an Exception.", TraceSeverity.High);     Console.WriteLine("ULS Logging Waring Result : " + strResult);      Console.WriteLine("ULS Logging Completed.");      Console.ReadLine();     }   } } Just build the solution and execute. It'll log the message on the log file. Make sure you are using Farm Administrator User ID. You can play with Message and TraceSeverity as required. Now Open ULS Viewer -> File -> Open From -> ULS -> Select First Option to open the default ULS Log. It's Uls RealTime and will show all log entries in readable table format. Right Click on a row and select "Filter By This Item". Select "Event ID" and enter value "700" that we used in the application. Click Ok and now you'll see the Exceptions/Logs which logged by our application.   If you want to see High Priority Messages only then Click Icons except Red Cross Icon on the Toolbar. The tooltip will tell what's the icons used for.

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• Are Chromebooks the New Netbooks, and What Does That Mean?

  - by Chris Hoffman

  Netbooks — small, cheap, slow laptops — were once very popular. They fell out of favor — people bought them because they seemed cheap and portable, but the actual experience was lackluster. Most netbooks now sit unused. Windows netbooks have vanished from stores today, but there’s a new super-cheap laptop — the Chromebook. Chromebook sales numbers are impressive, but their usage statistics tell a different story. Are Chromebooks just the new netbook? The Problem With Netbooks Netbooks seemed appealing, especially in an age before tablets and lightweight ultrabooks. You could buy a netbook for $200 or so and have a portable device that let you get on the Internet. The name “netbook” spelled that out — it was a portable device for getting on the ‘net. They weren’t really that great. The original netbook was a lightweight Asus Eee PC that ran Linux alone and had a small amount of fast flash storage. Netbooks eventually ran heavier Windows XP operating systems — Windows Vista was out, but it was just too bloated to run on netbooks. Manufacturers added slow magnetic hard drives, bloatware, and even DVD drives! They couldn’t run most Windows software very well. The build quality was poor and their keyboards were tiny and cramped. People liked the idea of a lightweight device that let them get on the Internet and loved the cheap price, but the actual experience wasn’t great. Chromebook Sales Chromebook sales numbers seem surprisingly high. NPD reported that Chromebooks were 21% of all notebooks sold in the US in 2013. If you combine laptop and tablet sales into a single statistic, Chromebooks were 9.6% of all those devices sold. That’s 2/3 as many Chromebooks sold as iPads in the US! Of Amazon’s best-selling laptop computers, two of the top three are Chromebooks. These definitely look like successful products. Unlike netbooks, Chromebooks are taking off in a big way in the education market. Many schools are buying Chromebooks for their students instead of more expensive Windows laptops. They’re easier to manage and lock down than Windows laptops, but — more importantly for cash-strapped schools — they’re very cheap. Netbooks never had this sort of momentum in schools. Chromebook Usage Statistics Here’s where the rosy picture of Chromebooks starts to become more realistic. StatCounter’s browser usage statistics show how widely used different operating systems are. For example, Windows 7 has the highest share with 35.71% of web activity in April, 2014. The chart doesn’t even show Chrome OS at all, although there is an “Other” number near the bottom. Click the Download Data link to download a CSV file and we can view more detailed information. Chrome OS only accounted for 0.38% of web usage in April, 2014. Desktop Linux, which people often shrug at, accounted for 1.52% in the same month. To its credit, Chrome OS usage has increased. Chromebooks were widely mocked back in November, 2013 when the sales numbers came out. After all, they only accounted for 0.11% of web usage globally in November, 2013! But Chrome OS numbers have been improving: Nov, 2013: 0.11% Dec, 2013: 0.22% Jan, 2014: 0.31% Feb, 2014: 0.35% Mar, 2014: 0.36% Apr, 2014: 0.38% Chrome OS is climbing, but it’s definitely still in the “Other” category. It isn’t as high as we’d expect to see it with those types of sales numbers. Chromebooks vs. Netbooks Chromebooks are more limited devices than traditional PCs. You can do quite a few things, but you have to do it all using Chrome or Chrome apps. Most people won’t be enabling developer mode and installing a Linux desktop. You don’t have access to the powerful desktop software available for Windows and even Mac OS X. On the other hand, these Chromebooks are less compromised than netbooks in many ways. They come with a lightweight operating system designed for portable, mobile devices. They don’t come packed with any bloatware, like the bloatware you’ll find on competing Windows PCs and the original netbooks. They’re cheaper because the manufacturer doesn’t have to pay for a Windows license. There’s no need for antivirus software weighing the operating system down. They’re larger than the original netbooks, with many of them being 11.6-inches instead of the original 8-inch bodies many older netbooks came with. They have larger, more comfortable keyboards and fast solid-state storage. Really, Chromebooks are what netbooks wanted to be. People didn’t buy netbooks to use typical Windows software — they just wanted a lightweight PC. Of course, for many people, the real successor to netbooks is tablets. If all you want is a portable device to throw in a bag so you can get online, maybe a tablet is better. Where Does This Leave Chromebooks? So, are Chromebooks the new netbooks? It’s a bit early to answer that question. Chromebooks are definitely not out of the competition — their sales look good and their usage share is increasing. On the other hand, Chrome OS is still pretty far behind. They’re not catching fire like tablets did. Maybe netbooks were just before their time and Chromebooks were what they were always meant to be. Just as Microsoft’s Windows XP tablets failed, Windows XP netbooks also failed. Tablets took off with a more refined operating system on better hardware years later. “Netbooks” — or Chromebooks — are now taking off with a more purpose-built operating system on better hardware, too. It’s hard to count Chromebooks out because they provide a much better experience than netbooks ever did. If you’re one of the people who wants to use old Windows desktop apps on your portable laptop, you may think netbooks were better — but most people don’t want that. But maybe people either want a full desktop PC experience or a full mobile tablet experience. Is there a place for a laptop with a keyboard that can only view websites? We’ll have to wait and see. Image Credit: Kevin Jarret on Flickr, Clive Darra on Flickr, Sean Freese on Flickr

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• Mobile BI Comes of Age

  - by rich.clayton(at)oracle.com

  Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} One of the hot topics in the Business Intelligence industry is mobility.  More specifically the question is how business can be transformed by the iPhone and the iPad.  In June 2003, Gartner predicted that Mobile BI would be obsolete and that the technology was headed for the 'trough of disillusionment'.  I agreed with them at that time.  Many vendors like MicroStrategy and Business Objects jumped into the fray attempting to show how PDA's like Palm Pilots could be integrated with BI.  Their investments resulted in interesting demos with no commercial traction.  Why, because wireless networks and mobile operating systems were primitive, immature and slow. In my opinion, Apple's iOS has changed everything in Mobile BI.  Yes Blackberry, Android and Symbian and all the rest have their place in the market but I believe that increasingly consumers (not IT departments) influence BI decision making processes.  Consumers are choosing the iPhone and the iPad. The number of iPads I see in business meetings now is staggering.  Some use it for email and note taking and others are starting to use corporate applications.  The possibilities for Mobile BI are countless and I would expect to see iPads enterprise-wide over the next few years.   These new devices will provide just-in-time access to critical business information.  Front-line managers interacting with customers, suppliers, patients or citizens will have information literally at their fingertips. I've experimented with several mobile BI tools.  They look cool but like their Executive Information System (EIS) predecessors of the 1990's these tools lack a backbone and a plausible integration strategy.  EIS was a viral technology in the early 1990's.  Executives from every industry and job function were showcasing their dashboards to fellow co-workers and colleagues at the country club.  Just like the iPad, every senior manager wanted one.  EIS wasn't a device however, it was a software application.   EIS quickly faded into the software sunset as it lacked integration with corporate information systems.  BI servers  replaced EIS because the technology focused on the heavy data lifting of integrating, normalizing, aggregating and managing large, complex data volumes.  The devices are here to stay. The cute stand-alone mobile BI tools, not so much. If all you're looking to do is put Excel files on your iPad, there are plenty of free tools on the market.  You'll look cool at your next management meeting but after a few weeks, the cool factor will fade away and you'll be wondering how you will ever maintain it.  If however you want secure, consistent, reliable information on your iPad, you need an integration strategy and a way to model the data.  BI Server technologies like the Oracle BI Foundation is a market leading approach to tackle that issue. I liken the BI mobility frenzy to buying classic cars.  Classic Cars have two buying groups - teenagers and middle-age folks looking to tinker.  Teenagers look at the pin-stripes and the paint job while middle-agers (like me)  kick the tires a bit and look under the hood to check out the quality and reliability of the engine.  Mobile BI tools sure look sexy but don't go very far without an engine and a transmission or an integration strategy. The strategic question in Mobile BI is can these startups build a motor and transmission faster than Oracle can re-paint the car?  Oracle has a great engine and a transmission that connects to all enterprise information assets.  We're working on the new paint job and are excited about the possibilities.  Just as vertical integration worked in the automotive business, it too works in the technology industry.

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• Azure Diagnostics: The Bad, The Ugly, and a Better Way

  - by jasont

  If you’re a .Net web developer today, no doubt you’ve enjoyed watching Windows Azure grow up over the past couple of years. The platform has scaled, stabilized (mostly), and added on a slew of great (and sometimes overdue) features. What was once just an endpoint to host a solution, developers today have tremendous flexibility and options in the platform. Organizations are building new solutions and offerings on the platform, and others have, or are in the process of, migrating existing applications out of their own data centers into the Azure cloud. Whether new application development or migrating legacy, every development shop and IT organization needs to monitor their applications in the cloud, the same as they do on premises. Azure Diagnostics has some capabilities, but what I constantly hear from users is that it’s either (a) not enough, or (b) too cumbersome to set up. Today, Stackify is happy to announce that we fully support Azure deployments, just the same as your on-premises deployments. Let’s take a look below and compare and contrast the options. Azure Diagnostics Let’s crack open the Windows Azure documentation on Azure Diagnostics and see just how easy it is to use. The high level steps are:   Step 1: Import the Diagnostics Oh, I’ve already deployed my app without the diagnostics module. Guess I can’t do anything until I do this and re-deploy. Step 2: Configure the Diagnostics (and multiple sub-steps) Do I want it all? Or just pieces of it? Whoops, forgot to include a specific performance counter, I guess I’ll have to deploy again. Wait a minute… I have to specifically code these performance counters into my role’s OnStart() method, compile and deploy again? And query and consume it myself? Step 3: (Optional) Permanently store diagnostic data Lucky for me, Azure storage has gotten pretty cheap. But how often should I move the data into storage? I want to see real-time data, so I guess that’s out now as well. Step 4: (Optional) View stored diagnostic data Optional? Of course I want to see it. Conveniently, Microsoft recommends 3 tools to do this with. Un-conveniently, none of these are web based and they all just give you access to raw data, and very little charting or real-time intelligence. Just….. data. Nevermind that one product seems to have gotten stale since a recent acquisition, and doesn’t even have screenshots!   So, let’s summarize: lots of diagnostics data is available, but think realistically. Think Dev Ops. What happens when you are in the middle of a major production performance issue and you don’t have the diagnostics you need? You are redeploying an application (and thankfully you have a great branching strategy, so you feel perfectly safe just willy-nilly launching code into prod, don’t you?) to get data, then shipping it to storage, and then digging through that data to find a needle in a haystack. Would you like to be able to troubleshoot a performance issue in the middle of the night, or on a weekend, from your iPad or home computer’s web browser? Forget it: the best you get is this spark line in the Azure portal. If it’s real pointy, you probably have an issue; but since there is no alert based on a threshold your customers have likely already let you know. And high CPU, Memory, I/O, or Network doesn’t tell you anything about where the problem is. The Better Way – Stackify Stackify supports application and server monitoring in real time, all through a great web interface. All of the things that Azure Diagnostics provides, Stackify provides for your on-premises deployments, and you don’t need to know ahead of time that you’ll need it. It’s always there, it’s always on. Azure deployments are essentially no different than on-premises. It’s a Windows Server (or Linux) in the cloud. It’s behind a different firewall than your corporate servers. That’s it. Stackify can provide the same powerful tools to your Azure deployments in two simple steps. Step 1 Add a startup task to your web or worker role and deploy. If you can’t deploy and need it right now, no worries! Remote Desktop to the Azure instance and you can execute a Powershell script to download / install Stackify.   Step 2 Log in to your account at www.stackify.com and begin monitoring as much as you want, as often as you want and see the results instantly. WMI? It’s there Event Viewer? You’ve got it. File System Access? Yes, please! Would love to make sure my web.config is correct.   IIS / App Pool Info? Yep. You can even restart it. Running Services? All of them. Start and Stop them to your heart’s content. SQL Database access? You bet’cha. Alerts and Notification? Of course! You should know before your customers let you know. … and so much more.   Conclusion Microsoft has shown, consistently, that they love developers, developers, developers. What every developer needs to realize from this is that they’ve given you a canvas, which is exactly what Azure is. It’s great infrastructure that is readily available, easy to manage, and fairly cost effective. However, the tooling is your responsibility. What you get, at best, is bare bones. App and server diagnostics should be available when you need them. While we, as developers, try to plan for and think of everything ahead of time, there will come times where we need to get data that just isn’t available. And having to go through a lot of cumbersome steps to get that data, and then have to find a friendlier way to consume it…. well, that just doesn’t make a lot of sense to me. I’d rather spend my time writing and developing features and completing bug fixes for my applications, than to be writing code to monitor and diagnose.

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• The Faces in the Crowdsourcing

  - by Applications User Experience

  By Jeff Sauro, Principal Usability Engineer, Oracle Imagine having access to a global workforce of hundreds of thousands of people who can perform tasks or provide feedback on a design quickly and almost immediately. Distributing simple tasks not easily done by computers to the masses is called "crowdsourcing" and until recently was an interesting concept, but due to practical constraints wasn't used often. Enter Amazon.com. For five years, Amazon has hosted a service called Mechanical Turk, which provides an easy interface to the crowds. The service has almost half a million registered, global users performing a quarter of a million human intelligence tasks (HITs). HITs are submitted by individuals and companies in the U.S. and pay from $.01 for simple tasks (such as determining if a picture is offensive) to several dollars (for tasks like transcribing audio). What do we know about the people who toil away in this digital crowd? Can we rely on the work done in this anonymous marketplace? A rendering of the actual Mechanical Turk (from Wikipedia) Knowing who is behind Amazon's Mechanical Turk is fitting, considering the history of the actual Mechanical Turk. In the late 1800's, a mechanical chess-playing machine awed crowds as it beat master chess players in what was thought to be a mechanical miracle. It turned out that the creator, Wolfgang von Kempelen, had a small person (also a chess master) hiding inside the machine operating the arms to provide the illusion of automation. The field of human computer interaction (HCI) is quite familiar with gathering user input and incorporating it into all stages of the design process. It makes sense then that Mechanical Turk was a popular discussion topic at the recent Computer Human Interaction usability conference sponsored by the Association for Computing Machinery in Atlanta. It is already being used as a source for input on Web sites (for example, Feedbackarmy.com) and behavioral research studies. Two papers shed some light on the faces in this crowd. One paper tells us about the shifting demographics from mostly stay-at-home moms to young men in India. The second paper discusses the reliability and quality of work from the workers. Just who exactly would spend time doing tasks for pennies? In "Who are the crowdworkers?" University of California researchers Ross, Silberman, Zaldivar and Tomlinson conducted a survey of Mechanical Turk worker demographics and compared it to a similar survey done two years before. The initial survey reported workers consisting largely of young, well-educated women living in the U.S. with annual household incomes above $40,000. The more recent survey reveals a shift in demographics largely driven by an influx of workers from India. Indian workers went from 5% to over 30% of the crowd, and this block is largely male (two-thirds) with a higher average education than U.S. workers, and 64% report an annual income of less than $10,000 (keeping in mind $1 has a lot more purchasing power in India). This shifting demographic certainly has implications as language and culture can play critical roles in the outcome of HITs. Of course, the demographic data came from paying Turkers $.10 to fill out a survey, so there is some question about both a self-selection bias (characteristics which cause Turks to take this survey may be unrepresentative of the larger population), not to mention whether we can really trust the data we get from the crowd. Crowds can perform tasks or provide feedback on a design quickly and almost immediately for usability testing. (Photo attributed to victoriapeckham Flikr While having immediate access to a global workforce is nice, one major problem with Mechanical Turk is the incentive structure. Individuals and companies that deploy HITs want quality responses for a low price. Workers, on the other hand, want to complete the task and get paid as quickly as possible, so that they can get on to the next task. Since many HITs on Mechanical Turk are surveys, how valid and reliable are these results? How do we know whether workers are just rushing through the multiple-choice responses haphazardly answering? In "Are your participants gaming the system?" researchers at Carnegie Mellon (Downs, Holbrook, Sheng and Cranor) set up an experiment to find out what percentage of their workers were just in it for the money. The authors set up a 30-minute HIT (one of the more lengthy ones for Mechanical Turk) and offered a very high $4 to those who qualified and $.20 to those who did not. As part of the HIT, workers were asked to read an email and respond to two questions that determined whether workers were likely rushing through the HIT and not answering conscientiously. One question was simple and took little effort, while the second question required a bit more work to find the answer. Workers were led to believe other factors than these two questions were the qualifying aspect of the HIT. Of the 2000 participants, roughly 1200 (or 61%) answered both questions correctly. Eighty-eight percent answered the easy question correctly, and 64% answered the difficult question correctly. In other words, about 12% of the crowd were gaming the system, not paying enough attention to the question or making careless errors. Up to about 40% won't put in more than a modest effort to get paid for a HIT. Young men and those that considered themselves in the financial industry tended to be the most likely to try to game the system. There wasn't a breakdown by country, but given the demographic information from the first article, we could infer that many of these young men come from India, which makes language and other cultural differences a factor. These articles raise questions about the role of crowdsourcing as a means for getting quick user input at low cost. While compensating users for their time is nothing new, the incentive structure and anonymity of Mechanical Turk raises some interesting questions. How complex of a task can we ask of the crowd, and how much should these workers be paid? Can we rely on the information we get from these professional users, and if so, how can we best incorporate it into designing more usable products? Traditional usability testing will still play a central role in enterprise software. Crowdsourcing doesn't replace testing; instead, it makes certain parts of gathering user feedback easier. One can turn to the crowd for simple tasks that don't require specialized skills and get a lot of data fast. As more studies are conducted on Mechanical Turk, I suspect we will see crowdsourcing playing an increasing role in human computer interaction and enterprise computing. References: Downs, J. S., Holbrook, M. B., Sheng, S., and Cranor, L. F. 2010. Are your participants gaming the system?: screening mechanical turk workers. In Proceedings of the 28th international Conference on Human Factors in Computing Systems (Atlanta, Georgia, USA, April 10 - 15, 2010). CHI '10. ACM, New York, NY, 2399-2402. Link: http://doi.acm.org/10.1145/1753326.1753688 Ross, J., Irani, L., Silberman, M. S., Zaldivar, A., and Tomlinson, B. 2010. Who are the crowdworkers?: shifting demographics in mechanical turk. In Proceedings of the 28th of the international Conference Extended Abstracts on Human Factors in Computing Systems (Atlanta, Georgia, USA, April 10 - 15, 2010). CHI EA '10. ACM, New York, NY, 2863-2872. Link: http://doi.acm.org/10.1145/1753846.1753873

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• Profiling Startup Of VS2012 &ndash; SpeedTrace Profiler

  - by Alois Kraus

  SpeedTrace is a relatively unknown profiler made a company called Ipcas. A single professional license does cost 449€+VAT. For the test I did use SpeedTrace 4.5 which is currently Beta. Although it is cheaper than dotTrace it has by far the most options to influence how profiling does work. First you need to create a tracing project which does configure tracing for one process type. You can start the application directly from the profiler or (much more interesting) it does attach to a specific process when it is started. For this you need to check “Trace the specified …” radio button and enter the process name in the “Process Name of the Trace” edit box. You can even selectively enable tracing for processes with a specific command line. Then you need to activate the trace project by pressing the Activate Project button and you are ready to start VS as usual. If you want to profile the next 10 VS instances that you start you can set the Number of Processes counter to e.g. 10. This is immensely helpful if you are trying to profile only the next 5 started processes. As you can see there are many more tabs which do allow to influence tracing in a much more sophisticated way. SpeedTrace is the only profiler which does not rely entirely on the profiling Api of .NET. Instead it does modify the IL code (instrumentation on the fly) to write tracing information to disc which can later be analyzed. This approach is not only very fast but it does give you unprecedented analysis capabilities. Once the traces are collected they do show up in your workspace where you can open the trace viewer. I do skip the other windows because this view is by far the most useful one. You can sort the methods not only by Wall Clock time but also by CPU consumption and wait time which none of the other products support in their views at the same time. If you want to optimize for CPU consumption sort by CPU time. If you want to find out where most time is spent you need Clock Total time and Clock Waiting. There you can directly see if the method did take long because it did wait on something or it did really execute stuff that did take so long. Once you have found a method you want to drill deeper you can double click on a method to get to the Caller/Callee view which is similar to the JetBrains Method Grid view. But this time you do see much more. In the middle is the clicked method. Above are the methods that call you and below are the methods that you do directly call. Normally you would then start digging deeper to find the end of the chain where the slow method worth optimizing is located. But there is a shortcut. You can press the magic   button to calculate the aggregation of all called methods. This is displayed in the lower left window where you can see each method call and how long it did take. There you can also sort to see if this call stack does only contain methods (e.g. WCF connect calls which you cannot make faster) not worth optimizing. YourKit has a similar feature where it is called Callees List. In the Functions tab you have in the context menu also many other useful analysis options One really outstanding feature is the View Call History Drilldown. When you select this one you get not a sum of all method invocations but a list with the duration of each method call. This is not surprising since SpeedTrace does use tracing to get its timings. There you can get many useful graphs how this method did behave over time. Did it become slower at some point in time or was only the first call slow? The diagrams and the list will tell you that. That is all fine but what should I do when one method call was slow? I want to see from where it was coming from. No problem select the method in the list hit F10 and you get the call stack. This is a life saver if you e.g. search for serialization problems. Today Serializers are used everywhere. You want to find out from where the 5s XmlSerializer.Deserialize call did come from? Hit F10 and you get the call stack which did invoke the 5s Deserialize call. The CPU timeline tab is also useful to find out where long pauses or excessive CPU consumption did happen. Click in the graph to get the Thread Stacks window where you can get a quick overview what all threads were doing at this time. This does look like the Stack Traces feature in YourKit. Only this time you get the last called method first which helps to quickly see what all threads were executing at this moment. YourKit does generate a rather long list which can be hard to go through when you have many threads. The thread list in the middle does not give you call stacks or anything like that but you see which methods were found most often executing code by the profiler which is a good indication for methods consuming most CPU time. This does sound too good to be true? I have not told you the best part yet. The best thing about this profiler is the staff behind it. When I do see a crash or some other odd behavior I send a mail to Ipcas and I do get usually the next day a mail that the problem has been fixed and a download link to the new version. The guys at Ipcas are even so helpful to log in to your machine via a Citrix Client to help you to get started profiling your actual application you want to profile. After a 2h telco I was converted from a hater to a believer of this tool. The fast response time might also have something to do with the fact that they are actively working on 4.5 to get out of the door. But still the support is by far the best I have encountered so far. The only downside is that you should instrument your assemblies including the .NET Framework to get most accurate numbers. You can profile without doing it but then you will see very high JIT times in your process which can severely affect the correctness of the measured timings. If you do not care about exact numbers you can also enable in the main UI in the Data Trace tab logging of method arguments of primitive types. If you need to know what files at which times were opened by your application you can find it out without a debugger. Since SpeedTrace does read huge trace files in its reader you should perhaps use a 64 bit machine to be able to analyze bigger traces as well. The memory consumption of the trace reader is too high for my taste. But they did promise for the next version to come up with something much improved.

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• Building an Infrastructure Cloud with Oracle VM for x86 + Enterprise Manager 12c

  - by Richard Rotter

  Cloud Computing? Everyone is talking about Cloud these days. Everyone is explaining how the cloud will help you to bring your service up and running very fast, secure and with little effort. You can find these kinds of presentations at almost every event around the globe. But what is really behind all this stuff? Is it really so simple? And the answer is: Yes it is! With the Oracle SW Stack it is! In this post, I will try to bring this down to earth, demonstrating how easy it could be to build a cloud infrastructure with Oracle's solution for cloud computing.But let me cover some basics first: How fast can you build a cloud?How elastic is your cloud so you can provide new services on demand? How much effort does it take to monitor and operate your Cloud Infrastructure in order to meet your SLAs?How easy is it to chargeback for your services provided? These are the critical success factors of Cloud Computing. And Oracle has an answer to all those questions. By using Oracle VM for X86 in combination with Enterprise Manager 12c you can build and control your cloud environment very fast and easy. What are the fundamental building blocks for your cloud? Oracle Cloud Building Blocks #1 Hardware Surprise, surprise. Even the cloud needs to run somewhere, hence you will need hardware. This HW normally consists of servers, storage and networking. But Oracles goes beyond that. There are Optimized Solutions available for your cloud infrastructure. This is a cookbook to build your HW cloud platform. For example, building your cloud infrastructure with blades and our network infrastructure will reduce complexity in your datacenter (Blades with switch network modules, splitter cables to reduce the amount of cables, TOR (Top Of the Rack) switches which are building the interface to your infrastructure environment. Reducing complexity even in the cabling will help you to manage your environment more efficient and with less risk. Of course, our engineered systems fit into the cloud perfectly too. Although they are considered as a PaaS themselves, having the database SW (for Exadata) and the application development environment (for Exalogic) already deployed on them, in general they are ideal systems to enable you building your own cloud and PaaS infrastructure. #2 Virtualization The next missing link in the cloud setup is virtualization. For me personally, it's one of the most hidden "secret", that oracle can provide you with a complete virtualization stack in terms of a hypervisor on both architectures: X86 and Sparc CPUs. There is Oracle VM for X86 and Oracle VM for Sparc available at no additional  license costs if your are running this virtualization stack on top of Oracle HW (and with Oracle Premier Support for HW). This completes the virtualization portfolio together with Solaris Zones introduced already with Solaris 10 a few years ago. Let me explain how Oracle VM for X86 works: Oracle VM for x86 consists of two main parts: - The Oracle VM Server: Oracle VM Server is installed on bare metal and it is the hypervisor which is able to run virtual machines. It has a very small footprint. The ISO-Image of Oracle VM Server is only 200MB large. It is very small but efficient. You can install a OVM-Server in less than 5 mins by booting the Server with the ISO-Image assigned and providing the necessary configuration parameters (like installing an Linux distribution). After the installation, the OVM-Server is ready to use. That's all. - The Oracle VM-Manager: OVM-Manager is the central management tool where you can control your OVM-Servers. OVM-Manager provides the graphical user interface, which is an Application Development Framework (ADF) application, with a familiar web-browser based interface, to manage Oracle VM Servers, virtual machines, and resources. The Oracle VM Manager has the following capabilities: Create virtual machines Create server pools Power on and off virtual machines Manage networks and storage Import virtual machines, ISO files, and templates Manage high availability of Oracle VM Servers, server pools, and virtual machines Perform live migration of virtual machines I want to highlight one of the goodies which you can use if you are running Oracle VM for X86: Preconfigured, downloadable Virtual Machine Templates form edelivery With these templates, you can download completely preconfigured Virtual Machines in your environment, boot them up, configure them at first time boot and use it. There are templates for almost all Oracle SW and Applications (like Fusion Middleware, Database, Siebel, etc.) available. #3) Cloud Management The management of your cloud infrastructure is key. This is a day-to-day job. Acquiring HW, installing a virtualization layer on top of it is done just at the beginning and if you want to expand your infrastructure. But managing your cloud, keeping it up and running, deploying new services, changing your chargeback model, etc, these are the daily jobs. These jobs must be simple, secure and easy to manage. The Enterprise Manager 12c Cloud provides this functionality from one management cockpit. Enterprise Manager 12c uses Oracle VM Manager to control OVM Serverpools. Once you registered your OVM-Managers in Enterprise Manager, then you are able to setup your cloud infrastructure and manage everything from Enterprise Manager. What you need to do in EM12c is: ">Register your OVM Manager in Enterprise ManagerAfter Registering your OVM Manager, all the functionality of Oracle VM for X86 is also available in Enterprise Manager. Enterprise Manager works as a "Manger" of the Manager. You can register as many OVM-Managers you want and control your complete virtualization environment Create Roles and Users for your Self Service Portal in Enterprise ManagerWith this step you allow users to logon on the Enterprise Manager Self Service Portal. Users can request Virtual Machines in this portal. Setup the Cloud InfrastructureSetup the Quotas for your self service users. How many VMs can they request? How much of your resources ( cpu, memory, storage, network, etc. etc.)? Which SW components (templates, assemblys) can your self service users request? In this step, you basically set up the complete cloud infrastructure. Setup ChargebackOnce your cloud is set up, you need to configure your chargeback mechanism. The Enterprise Manager collects the resources metrics, which are used in a very deep level. Almost all collected Metrics could be used in the chargeback module. You can define chargeback plans based on configurations (charge for the amount of cpu, memory, storage is assigned to a machine, or for a specific OS which is installed) or chargeback on resource consumption (% of cpu used, storage used, etc). Or you can also define a combination of configuration and consumption chargeback plans. The chargeback module is very flexible. Here is a overview of the workflow how to handle infrastructure cloud in EM: Summary As you can see, setting up an Infrastructure Cloud Service with Oracle VM for X86 and Enterprise Manager 12c is really simple. I personally configured a complete cloud environment with three X86 servers and a small JBOD san box in less than 3 hours. There is no magic in it, it is all straightforward. Of course, you have to have some experience with Oracle VM and Enterprise Manager. Experience in setting up Linux environments helps as well. I plan to publish a technical cookbook in the next few weeks. I hope you found this post useful and will see you again here on our blog. Any hints, comments are welcome!

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• Emtel Knowledge Series - Q2/2014

  From Cyber Island to Smart Mauritius Cyber Island? Smart Mauritius? - What is Emtel talking about? "With the majority of the population living in urban environments today, the concept of "Smart Cities" has become an urgent necessity. "Smart Cities" refer to an urban transformation which, by using latest ICT technologies makes cities more efficient. Many Governments are setting out ambitious plans to build the cities of the future based on massive connectivity, high bandwidth communications, intelligent sensors and analysis of huge volumes of data. Various researches have shown four key enablers for smart city success - Government leadership, suitable technology infrastructure, solid public-private partnerships and engaged citizens. It is around these enabling factors that telecoms companies can play a vital role in assisting governments to deliver on the smart city vision." The Emtel Knowledge Series goes in compliance with Emtel's 25th anniversary celebrations throughout the year and the master of ceremony, Kim Andersen, mentioned that there will be more upcoming events on a quarterly base. As a representative of the Mauritius Software Craftsmanship Community (MSCC) there was absolutely no hesitation to join in again. Following my visit to the first Emtel Knowledge Series workshop back in February this year, it was great to have another opportunity to meet and exchange with technology experts. But quite frankly what is it with those buzz words... As far as I remember and how it was mentioned "Cyber Island" is an old initiative from around 2005/2006 which has been refreshed in 2010. It implies the empowerment of Information & Communication Technologies (ICT) as an essential factor of growth by the government here in Mauritius. Actually, the first promotional period of Cyber Island brought me here but that's another story. The venue and its own problems Like last time the event was organised and held at the Conference Hall at Cyber Tower I in Ebene. As I've been working there for some years, I know about the frustrating situation of finding a proper parking. So, does Smart Island include better solutions for the search of parking spaces? Maybe, let's see whether I will be able to answer that question at the end of the article. Anyway, after circling around the tower almost two times, I finally got a decent space to put the car, without risking to get a ticket or damage actually. International speakers and their experience Once again, Emtel did a great job to get international expertise onto the stage to share their experience and vision on this kind of embarkment. Personally, I really appreciated the fact they were speakers of global reach and could provide own-experience knowledge. Johan Gott spoke about the fundamental change that the Swedish government ignited in order to move their society and workers' environment away from heavy industry towards a knowledge-based approach. Additionally, we spoke about the effort and transformation of New York City into a greener and more efficient Smart City. Given modern technology he also advised that any kind of available Big Data should be opened to the general public - this openness would provide a playground for anyone to garner new ideas and most probably solid solutions of which no one else thought about before. Emtel Knowledge Series on moving from Cyber Island to Smart Mauritus Later during the afternoon that exact statement regarding openness to and transparency of government-owned Big Data has been emphasised again by the Danish speaker Kim Andersen and his former colleague Mika Jantunen from Finland. Mika continued to underline the important role of the government to provide a solid foundation for a knowledge-based society and mentioned that Finnish citizens have a constitutional right to broadband connectivity. Next to free higher (tertiary) education Finland already produced a good number of innovations, among them are: First country to grant voting rights to women Free higher education Constitutional right to broadband connectivity Nokia Linux Angry Birds Sauna and others...  General access to internet via broadband and/or mobile connectivity is surely a key factor towards Smart Cities, or better said Smart Mauritius given the area dimensions and size of population. CTO Paul Valette gave the audience a brief overview of the essential role that Emtel will have to move Mauritius forward towards a knowledge-based and innovation-driven environment for its citizen. What I have seen looks really promising and with recently published information that Mauritians have 127% of mobile capacity - meaning more than 1 mobile, smartphone or tablet per person - it will be crucial to have the right infrastructure for these connected devices. How would it be possible to achieve a knowledge-based society? YouTube to the rescue!Seriously, gaining more knowledge will require to have fast access to educational course material as explained by Dr Kaviraj Sukon, General Director of the Open University of Mauritius. According to him a good number of high-profile universities in the world have opened their course libraries to the general public, among them EDX, Coursera and Open University. Nowadays, you're actually able and enabled to learn for and earn a BSc or even MSc certification on your own pace - no need to attend classed on campus. It was really impressive to see the number of available hours - more than enough for a life-long learning experience! {loadposition content_adsense} Networking in the name of MSCC As briefly mentioned above I was about to combine two approaches for this workshop. Of course, getting latest information and updates on Emtel services available, especially for my business here on the west coast of the island, but also to meet and greet new people for the MSCC. And I think it was very positive on both sides. Let me quickly describe some of the key aspects that happened during the day: Met with Arnaud Meslier and Kellie, both Microsoft to swap latest information on IT events. Hereby, I got an invite to Microsoft Windows Phone 8.1 Dev Camp. Got in touch with Arvin Lockee, Emtel to check our options to meet with the data team, and seizing the opportunity to have a visiting tour at the Emtel Data Centre. Had a great chat with Avinash Meetoo, Knowledge 7, Kim Andersen and Mika Jantunen about the situation of teaching and learning in general and specifically in the private sector here in Mauritius. Additionally, a number of various other interesting chats... Once again, I'm catching up on a couple of business cards in order to provide more background information about the MSCC, and to create a better awareness of MSCC within the local IT businesses. There is more to come soon!  Resume of the day The number of attendees during this event has been doubled or even tripled this time. The whole organisation has been improved massively and the combination of presentation and summarizing panel discussions was better than during the previous workshop back in February. Overall, once again a well-organised workshop and I'm already looking forward to join the next workshop in Q3. Update End of July we finally managed to visit the Emtel Data Centre in Arsenal. It was an interesting opportunity for some of our MSCC members.

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• Oracle Partner Store (OPS) New Enhancements

  - by Kristin Rose

  Effective June 29th, Oracle Partner Store (OPS) will release the enhancements listed below to improve your overall ordering experience. v Online Transactional Oracle Master Agreement (Online TOMA) The Online TOMA enables end users to execute a transactional end user license agreement with Oracle. The new Online TOMA in OPS will replace the need for you to obtain a signed hard copy of the TOMA from the end user. You will now initiate the Online TOMA via OPS. Navigation: OPS Home > Order Tools > Online TOMA Query > Request Online TOMA> End User Contact, click “Select for TOMA” > Select Language > Submit (an automated email is sent immediately to the requestor and the end user) Ø The Online TOMA can also be initiated from the ‘My OPS’ tab. Under the Online TOMA Query section partners can track Online TOMA request details submitted to end users. The status of the Online TOMA request and the OMA Key generated (once Ts&Cs of the Online TOMA are accepted by an end user) are also displayed in this table. There is also the ability to resend pending Online TOMA requests by clicking ‘Resend’. Navigation: OPS Home > Order Tools > Online TOMA Query For more details on the Transactional OMA, please click here. v Convert Deals to Carts The partner deal registration system within OPS will now allow you to convert approved deals into carts with a simple click of a button. VADs can use Deal to Cart on all of their partners' registrations, regardless of whether they submitted on their partner's behalf, or the partner submitted themselves. Navigation: Login > Deal Registrations > Deal Registration List > Open the approved deal > Click Deal Reg ID number link to open > Click on 'Create Cart' link You can locate your newly created cart in the Saved Carts section of OPS. Links are also available from within an open deal or from the Deal Registration List. Click on the cart number to proceed. v Partner Opportunity Management: Deal Registration on OPS now allows you to see updated information on your opportunities from Oracle’s Fusion CRM opportunity management system.  Key fields such as close date, sales stage, products and status can be viewed by clicking the opportunity ID associated with the deal registration.  This new feature allows you to see regular updates to your opportunities after registrations are approved.  Through ongoing communication with Oracle Channel Managers and Sales Reps, you can ensure that Oracle has the latest information on your active registered deals. v Product Recommendations: When adding products to the Deal Registrations tab, OPS will now show additional products that you can try to include to maximize your sale and rebate. v Advanced Customer Support(ACS) Services Note: This will be available from July 9th. Initiate the purchase of the complete stack (HW/SW/Services) online with one single OPS order. More ACS services now supported online with exception of Start-Up Pack: · New SW installation services for Standard Configurations & stand alone System Software. · New Pre-production & Go-live services for Standard & Engineered Systems · New SW configuration & Platinum Pre-Production & Go-Live services for Engineered Systems · New Travel & Expenses Estimate included · New Partner & VAD volume discount supported v Software as a Service (SaaS) for Independent Software Vendors (ISVs): Oracle SaaS ISVs can now use OPS to submit their monthly usage reports to Oracle within 20 days after the end of every month. Navigation: OPS Home > Cart > Transaction Type: Partner SaaS for ISV’s > Add Eligible Products > Check out v Existing Approvals: In an effort to reduce the processing time of discount approvals, we have added a new section in the Request Approval page for you to communicate pre-existing approvals without having to attach the DAT. Just enter the Approval ID and submit your request. In case of existing software approvals, you will be required to submit the DAT with the Contact Information section filled out. v Additional data for Shipping Box Labels and Packing Slips OPS now has additional fields in the Shipping Notes section for you to add PO details. This will help you easily identify shipments as they arrive. Partners will have an End User PO field, whereas VADs will have VAR and End User PO fields. v Shipping Notes on OPS Hardware delivery Shipping Notes will now have multiple options to better suit your requirements. v Reminders for Royalty Reporting Partners: If you have not submitted your royalty report online, OPS will now send an automated alert to remind you. v Order Tracker Changes: · Order Tracker will now have a deal reg flag (Yes/No). You can now clearly distinguish between orders that have registered opportunities. · All lines of the order will be visible in the order details list. v Changes in Terminology · You will notice textual changes on some of our labels and messages relating to approval requests. “Discount Requests” has been replaced with “Approval Requests” to cater to some of our other offerings. · First Line Support (FLS) transaction type has been renamed to Support Provider Partner (SPP). OPS Support For more details on these enhancements, please request a training here. For assistance on the Oracle Partner Store, please contact the OPS support team in your region. NAMER: [email protected] LAD: [email protected] EMEA : [email protected] APAC: [email protected] Japan: [email protected] You can even call us on our Hotline! Find your local number here.     Thank you, Oracle Partner Store Support Team      

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• Oracle SOA Suite - Highlighted Travel and Transportation Customer References

  - by Bruce Tierney

  0 0 1 1137 6483 - 54 15 7605 14.0 Normal 0 false false false EN-US JA X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:12.0pt; font-family:Cambria; mso-ascii-font-family:Cambria; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Cambria; mso-hansi-theme-font:minor-latin;} Next in this series on industry-specific highlights of Oracle SOA Suite customers is the Travel and Transportation industry.  If you are in the travel or transportation industry, take a look at how these Oracle SOA Suite integration customers have addressed common business requirements to enable better customer service, lower costs, and deliver new business services. For example, All Nippon Airways (ANA) has significantly lowered management costs associated with their hybrid on-premise/cloud ticketing system deployments for domestic and international flights. Their lead-time for changes or new applications has been greatly reduced compared to their old mainframe-based systems, enabling ANA to rapidly develop new services in response to changing market needs. Another example is Schneider National, a leading provider of truckload logistics, and how they have integrated Oracle E-Business Suite, Siebel CRM, Oracle Transportation Management and customers applications using Oracle SOA Suite. Schneider National has 400 BPEL processes that generate over 60 million composite instances over five SOA clusters.  Take a deeper look into any of these case studies, videos, and Oracle Magazine articles that closely align with your industry:  Customers fly and airline succeeds with an IT transformation. Company:  All Nippon Airways  Customer Oracle or Profit Magazine Article   |   Travel and Transportation   |   Published on January 06, 2014 Any successful business must ensure ongoing customer satisfaction, respond to increased competition, and minimize costs. Running a successful airline in today’s economic climate requires all of those things, as well a... Openmatics Revolutionizes Fleet Management with Standards-Based Vehicle Telematics Platform New Company:  Openmatics s.r.o.  Customer Snapshot   |   Automotive   |   Published on May 20, 2014 Openmatics uses Oracle WebCenter Portal and Oracle Application Development Framework as a foundation for Openmatics, a vehicle telematics service for next-generation fleet management. It integrated its own app shop wi... Future Proof: To keep pace with mobile, social, and location-based services, smart technologists are using middleware to innovate Company:  SFpark  Customer Oracle or Profit Magazine Article   |   Professional Services   |   Published on August 01, 2012 Oracle Fusion Middleware is at the heart of a recently completed and very ambitious project to change how people handle the challenge of finding a parking space in San Francisco, California. “Parking is a universal is... Globalia Corporación Empresarial Accelerates Hotel Bookings, Boosts Sales by 40% with In-Memory Data Grid Solution Company:  Globalia Corporación Empresarial S.A.  Customer Snapshot   |   Travel and Transportation   |   Published on April 29, 2013 Globalia Corporación Empresarial S.A. deployed Oracle Coherence to reengineer the group’s core system for hotel bookings, now serving booking requests involving 80 hotels within an average response time of 100 millise... Choice Hotels Uses Oracle SOA Suite and Oracle BPM Suite to Modernize Global IT Architecture Company:  Choice Hotels  Press Release   |   Travel and Transportation   |   Published on August 07, 2012 Choice Hotels International, one of the largest and most successful hotel franchises in the world, has implemented Oracle SOA Suite and Oracle BPM Suite. Sascar Consolidates Fleet Management Infrastructure and Accelerates Customers’ Data Access Company:  Sascar  Customer Case Study   |   Travel and Transportation   |   Published on February 07, 2014 Description – Sascar used Oracle Exadata Database Machine, Oracle Exalogic Elastic Cloud and Oracle WebLogic Suite 11g to consolidate fleet management and perform real-time vehicle tracking 4x faster. Directorate General of Civil Aviation Streamlines Key Aviation Applications Access, Improves Productivity and Reduces Maintenance Costs Company:  Directorate General of Civil Aviation (DGAC)  Customer Snapshot   |   Travel and Transportation   |   Published on May 24, 2013 With Oracle Fusion Middleware, the Directorate General of Civil Aviation (DGAC) provided its 12,500 employees a virtual office environment that integrates team workspaces, business applications, and e-mails within a n... Schneider National Implements Next-Generation IT Infrastructure to Continue Leadership in Transportation and Logistics Industry Company:  Schneider National, Inc.  Customer Snapshot   |   Travel and Transportation   |   Published on February 26, 2013 Schneider National, Inc. deployed Oracle applications, Oracle Fusion Middleware, and Oracle development tools as the foundation for its next-generation IT environment, which is driving new levels of efficiency, profit... DGAC Cuts Subscription Costs with Oracle Company:  DGAC  Video   |   Travel and Transportation   |   Published on October 31, 2012 Using Oracle WebCenter Portal, Oracle SOA Suite, and Oracle Exalogic, DGAC reduces the cost of subscriptions to newsletters and provide to its 12,500 employees a collaborative workspace portal. Asiana Airlines Builds PIP System with Oracle Solutions Company:  Asiana Airlines  Video   |   Travel and Transportation   |   Published on July 26, 2012 With Oracle Exalogic and the Oracle SOA Suite, Asiana Airlines builds a passenger service integrated platform providing various services such as integration between its interface and internal systems and a data wareho... Choice Hotels Reduces Time to Market with Oracle WebCenter Company:  Choice Hotels  Video   |   Travel and Transportation   |   Published on April 11, 2014 Using Oracle WebCenter and Oracle SOA standardization, Choice Hotels consolidated multiple platforms, reduced IT dependency and realized tremendous benefits in total cost of ownership and faster time to market support... An Interview with Schneider National's Judy Lemke Company:  Schneider National  Video   |   Travel and Transportation   |   Published on December 17, 2013 Judy Lemke talks with Mark Sunday about the challenges Schneider National faced and how they overcame them through a companywide transformational change. For more details on these case studies, you can use this pre-filtered search on “Travel and Transportation” / “Middleware” / “Service Oriented Architecture” or browse on your own at www.oracle.com/customers

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• Lenovo V570 CPU fan running constantly, CPU core 1 running over 90%!

  - by Rabbit2190

  I have seen that a lot of people are having this same issue. I am running a Lenovo V570 i5 4 core, 6 gigs of ram, and am running 11.10 Onieric Ocelot. On my system monitor graph it shows CPU at 20%, when I open the monitor it shows core #1 at around 90%, the other cores fluctuate at or below 5-12% if even. Now this seems like a really terrible balance of power between the cores, especially with so much stress on one core only, when these things are designed to work with 4 cores and not at such high temps. My current readings say 64 degrees Celsius, this does not seem normal for any cpu, and I am seriously considering, working on my windows7 partition until I see a real solution to this issue or upgrading to 12.04 right away when it comes out... I have seen countless things saying it has something to do with the Kernel, the kernel on mine is the same as when I upgraded, I really do not like messing with it, as when I had 11.04, I did tinker with it due to the freeze issues I was having, and that just made worse issues. I like this version 11.10 and would like to keep it for a while, but without the fear that my core is going to fry! So any help would be much appreciated! I did try changing a couple things in ACPI, and restarting this did not help, and here I am. I tried one thing prior to that that was listed under a different computer brand, but it would not do a make on the file. I really need help with this, I rely on this computer for a lot of things, and love this OS! Please help so I do not need to resort to my Microsoft partition! PLEASE! Here is the fwts cpufrequ- output: rabbit@rabbit-Lenovo-V570:~$ sudo fwts cpufreq - 00001 fwts Results generated by fwts: Version V0.23.25 (Thu Oct 6 15 00002 fwts :12:31 BST 2011). 00003 fwts 00004 fwts Some of this work - Copyright (c) 1999 - 2010, Intel Corp. 00005 fwts All rights reserved. 00006 fwts Some of this work - Copyright (c) 2010 - 2011, Canonical. 00007 fwts 00008 fwts This test run on 02/04/12 at 17:23:22 on host Linux 00009 fwts rabbit-Lenovo-V570 3.0.0-17-generic-pae #30-Ubuntu SMP Thu 00010 fwts Mar 8 17:53:35 UTC 2012 i686. 00011 fwts 00012 fwts Running tests: cpufreq. 00014 cpufreq CPU frequency scaling tests (takes ~1-2 mins). 00015 cpufreq --------------------------------------------------------- 00016 cpufreq Test 1 of 1: CPU P-State Checks. 00017 cpufreq For each processor in the system, this test steps through 00018 cpufreq the various frequency states (P-states) that the BIOS 00019 cpufreq advertises for the processor. For each processor/frequency 00020 cpufreq combination, a quick performance value is measured. The 00021 cpufreq test then validates that: 00022 cpufreq 1) Each processor has the same number of frequency states 00023 cpufreq 2) Higher advertised frequencies have a higher performance 00024 cpufreq 3) No duplicate frequency values are reported by the BIOS 00025 cpufreq 4) Is BIOS wrongly doing Sw_All P-state coordination across cores 00026 cpufreq 5) Is BIOS wrongly doing Sw_Any P-state coordination across cores 00027 cpufreq Frequency | Speed 00028 cpufreq -----------+--------- 00029 cpufreq 2.45 Ghz | 100.0 % 00030 cpufreq 2.45 Ghz | 83.7 % 00031 cpufreq 2.05 Ghz | 69.2 % 00032 cpufreq 1.85 Ghz | 62.5 % 00033 cpufreq 1.65 Ghz | 55.2 % 00034 cpufreq 1400 Mhz | 48.6 % 00035 cpufreq 1200 Mhz | 41.8 % 00036 cpufreq 1000 Mhz | 34.5 % 00037 cpufreq 800 Mhz | 27.6 % 00038 cpufreq 9 CPU frequency steps supported 00039 cpufreq Frequency | Speed 00040 cpufreq -----------+--------- 00041 cpufreq 2.45 Ghz | 97.7 % 00042 cpufreq 2.45 Ghz | 83.7 % 00043 cpufreq 2.05 Ghz | 69.6 % 00044 cpufreq 1.85 Ghz | 63.3 % 00045 cpufreq 1.65 Ghz | 55.7 % 00046 cpufreq 1400 Mhz | 48.7 % 00047 cpufreq 1200 Mhz | 41.7 % 00048 cpufreq 1000 Mhz | 34.5 % 00049 cpufreq 800 Mhz | 27.5 % 00050 cpufreq Frequency | Speed 00051 cpufreq -----------+--------- 00052 cpufreq 2.45 Ghz | 97.7 % 00053 cpufreq 2.45 Ghz | 84.4 % 00054 cpufreq 2.05 Ghz | 69.6 % 00055 cpufreq 1.85 Ghz | 62.6 % 00056 cpufreq 1.65 Ghz | 55.9 % 00057 cpufreq 1400 Mhz | 48.7 % 00058 cpufreq 1200 Mhz | 41.7 % 00059 cpufreq 1000 Mhz | 34.7 % 00060 cpufreq 800 Mhz | 27.8 % 00061 cpufreq Frequency | Speed 00062 cpufreq -----------+--------- 00063 cpufreq 2.45 Ghz | 100.0 % 00064 cpufreq 2.45 Ghz | 82.6 % 00065 cpufreq 2.05 Ghz | 67.8 % 00066 cpufreq 1.85 Ghz | 61.4 % 00067 cpufreq 1.65 Ghz | 54.9 % 00068 cpufreq 1400 Mhz | 48.3 % 00069 cpufreq 1200 Mhz | 41.1 % 00070 cpufreq 1000 Mhz | 34.3 % 00071 cpufreq 800 Mhz | 27.4 % 00072 cpufreq Frequency | Speed 00073 cpufreq -----------+--------- 00074 cpufreq 2.45 Ghz | 96.2 % 00075 cpufreq 2.45 Ghz | 82.5 % 00076 cpufreq 2.05 Ghz | 69.3 % 00077 cpufreq 1.85 Ghz | 62.7 % 00078 cpufreq 1.65 Ghz | 55.0 % 00079 cpufreq 1400 Mhz | 47.4 % 00080 cpufreq 1200 Mhz | 41.1 % 00081 cpufreq 1000 Mhz | 34.0 % 00082 cpufreq 800 Mhz | 27.2 % 00083 cpufreq Frequency | Speed 00084 cpufreq -----------+--------- 00085 cpufreq 2.45 Ghz | 96.5 % 00086 cpufreq 2.45 Ghz | 83.6 % 00087 cpufreq 2.05 Ghz | 68.1 % 00088 cpufreq 1.85 Ghz | 61.7 % 00089 cpufreq 1.65 Ghz | 54.9 % 00090 cpufreq 1400 Mhz | 48.0 % 00091 cpufreq 1200 Mhz | 41.1 % 00092 cpufreq 1000 Mhz | 34.2 % 00093 cpufreq 800 Mhz | 27.8 % 00094 cpufreq Frequency | Speed 00095 cpufreq -----------+--------- 00096 cpufreq 2.45 Ghz | 96.4 % 00097 cpufreq 2.45 Ghz | 82.6 % 00098 cpufreq 2.05 Ghz | 68.8 % 00099 cpufreq 1.85 Ghz | 60.5 % 00100 cpufreq 1.65 Ghz | 52.4 % 00101 cpufreq 1400 Mhz | 48.8 % 00102 cpufreq 1200 Mhz | 41.1 % 00103 cpufreq 1000 Mhz | 34.2 % 00104 cpufreq 800 Mhz | 26.4 % 00105 cpufreq Frequency | Speed 00106 cpufreq -----------+--------- 00107 cpufreq 2.45 Ghz | 95.3 % 00108 cpufreq 2.45 Ghz | 82.5 % 00109 cpufreq 2.05 Ghz | 65.5 % 00110 cpufreq 1.85 Ghz | 62.8 % 00111 cpufreq 1.65 Ghz | 54.8 % 00112 cpufreq 1400 Mhz | 48.0 % 00113 cpufreq 1200 Mhz | 41.2 % 00114 cpufreq 1000 Mhz | 34.2 % 00115 cpufreq 800 Mhz | 27.3 % 00116 cpufreq Frequency | Speed 00117 cpufreq -----------+--------- 00118 cpufreq 2.45 Ghz | 96.3 % 00119 cpufreq 2.45 Ghz | 83.4 % 00120 cpufreq 2.05 Ghz | 68.3 % 00121 cpufreq 1.85 Ghz | 61.9 % 00122 cpufreq 1.65 Ghz | 54.9 % 00123 cpufreq 1400 Mhz | 48.0 % 00124 cpufreq 1200 Mhz | 41.1 % 00125 cpufreq 1000 Mhz | 34.2 % 00126 cpufreq 800 Mhz | 27.3 % 00127 cpufreq Frequency | Speed 00128 cpufreq -----------+--------- 00129 cpufreq 2.45 Ghz | 100.0 % 00130 cpufreq 2.45 Ghz | 77.9 % 00131 cpufreq 2.05 Ghz | 64.6 % 00132 cpufreq 1.85 Ghz | 54.0 % 00133 cpufreq 1.65 Ghz | 51.7 % 00134 cpufreq 1400 Mhz | 45.2 % 00135 cpufreq 1200 Mhz | 39.0 % 00136 cpufreq 1000 Mhz | 33.1 % 00137 cpufreq 800 Mhz | 25.5 % 00138 cpufreq Frequency | Speed 00139 cpufreq -----------+--------- 00140 cpufreq 2.45 Ghz | 93.4 % 00141 cpufreq 2.45 Ghz | 75.7 % 00142 cpufreq 2.05 Ghz | 64.5 % 00143 cpufreq 1.85 Ghz | 59.1 % 00144 cpufreq 1.65 Ghz | 51.4 % 00145 cpufreq 1400 Mhz | 45.9 % 00146 cpufreq 1200 Mhz | 39.3 % 00147 cpufreq 1000 Mhz | 32.7 % 00148 cpufreq 800 Mhz | 25.8 % 00149 cpufreq Frequency | Speed 00150 cpufreq -----------+--------- 00151 cpufreq 2.45 Ghz | 92.1 % 00152 cpufreq 2.45 Ghz | 78.1 % 00153 cpufreq 2.05 Ghz | 65.7 % 00154 cpufreq 1.85 Ghz | 58.6 % 00155 cpufreq 1.65 Ghz | 52.5 % 00156 cpufreq 1400 Mhz | 45.7 % 00157 cpufreq 1200 Mhz | 39.3 % 00158 cpufreq 1000 Mhz | 32.7 % 00159 cpufreq 800 Mhz | 24.3 % 00160 cpufreq Frequency | Speed 00161 cpufreq -----------+--------- 00162 cpufreq 2.45 Ghz | 88.9 % 00163 cpufreq 2.45 Ghz | 79.8 % 00164 cpufreq 2.05 Ghz | 58.4 % 00165 cpufreq 1.85 Ghz | 52.6 % 00166 cpufreq 1.65 Ghz | 46.9 % 00167 cpufreq 1400 Mhz | 41.0 % 00168 cpufreq 1200 Mhz | 35.1 % 00169 cpufreq 1000 Mhz | 29.1 % 00170 cpufreq 800 Mhz | 22.9 % 00171 cpufreq Frequency | Speed 00172 cpufreq -----------+--------- 00173 cpufreq 2.45 Ghz | 92.8 % 00174 cpufreq 2.45 Ghz | 80.1 % 00175 cpufreq 2.05 Ghz | 66.2 % 00176 cpufreq 1.85 Ghz | 59.5 % 00177 cpufreq 1.65 Ghz | 52.9 % 00178 cpufreq 1400 Mhz | 46.2 % 00179 cpufreq 1200 Mhz | 39.5 % 00180 cpufreq 1000 Mhz | 32.9 % 00181 cpufreq 800 Mhz | 26.3 % 00182 cpufreq Frequency | Speed 00183 cpufreq -----------+--------- 00184 cpufreq 2.45 Ghz | 92.9 % 00185 cpufreq 2.45 Ghz | 79.5 % 00186 cpufreq 2.05 Ghz | 66.2 % 00187 cpufreq 1.85 Ghz | 59.6 % 00188 cpufreq 1.65 Ghz | 52.9 % 00189 cpufreq 1400 Mhz | 46.7 % 00190 cpufreq 1200 Mhz | 39.6 % 00191 cpufreq 1000 Mhz | 32.9 % 00192 cpufreq 800 Mhz | 26.3 % 00193 cpufreq FAILED [MEDIUM] CPUFreqCPUsSetToSW_ANY: Test 1, Processors 00194 cpufreq are set to SW_ANY. 00195 cpufreq FAILED [MEDIUM] CPUFreqSW_ANY: Test 1, Firmware not 00196 cpufreq implementing hardware coordination cleanly. Firmware using 00197 cpufreq SW_ANY instead?. 00198 cpufreq 00199 cpufreq ========================================================= 00200 cpufreq 0 passed, 2 failed, 0 warnings, 0 aborted, 0 skipped, 0 00201 cpufreq info only. 00202 cpufreq ========================================================= 00204 summary 00205 summary 0 passed, 2 failed, 0 warnings, 0 aborted, 0 skipped, 0 00206 summary info only. 00207 summary 00208 summary Test Failure Summary 00209 summary ==================== 00210 summary 00211 summary Critical failures: NONE 00212 summary 00213 summary High failures: NONE 00214 summary 00215 summary Medium failures: 2 00216 summary cpufreq test, at 1 log line: 193 00217 summary "Processors are set to SW_ANY." 00218 summary cpufreq test, at 1 log line: 195 00219 summary "Firmware not implementing hardware coordination cleanly. Firmware using SW_ANY instead?." 00220 summary 00221 summary Low failures: NONE 00222 summary 00223 summary Other failures: NONE 00224 summary 00225 summary Test |Pass |Fail |Abort|Warn |Skip |Info | 00226 summary ---------------+-----+-----+-----+-----+-----+-----+ 00227 summary cpufreq | | 2| | | | | 00228 summary ---------------+-----+-----+-----+-----+-----+-----+ 00229 summary Total: | 0| 2| 0| 0| 0| 0| 00230 summary ---------------+-----+-----+-----+-----+-----+-----+ rabbit@rabbit-Lenovo-V570:~$

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• Solaris 11 SRU / Update relationship explained, and blackout period on delivery of new bug fixes eliminated

  - by user12244672

  Relationship between SRUs and Update releases As you may know, Support Repository Updates (SRUs) for Oracle Solaris 11 are released monthly and are available to customers with an appropriate support contract.  SRUs primarily deliver bug fixes.  They may also deliver low risk feature enhancements. Solaris Update are typically released once or twice a year, containing support for new hardware, new software feature enhancements, and all bug fixes available at the time the Update content was finalized.  They also contain a significant number of new bug fixes, for issues found internally in Oracle and complex customer bug fixes which  require significant "soak" time to ensure their efficacy prior to release. Changes to SRU and Update Naming Conventions We're changing the naming convention of Update releases from a date based format such as Oracle Solaris 10 8/11 to a simpler "dot" version numbering, e.g. Oracle Solaris 11.1. Oracle Solaris 11 11/11 (i.e. the initial Oracle Solaris 11 release) may be referred to as 11.0. SRUs will simply be named as "dot.dot" releases, e.g. Oracle Solaris 11.1.1, for SRU1 after Oracle Solaris 11.1. Many Oracle products and infrastructure tools such as BugDB and MOS are tailored towards this "dot.dot" style of release naming, so these name changes align Oracle Solaris with these conventions. No Blackout Periods on Bug Fix Releases The Oracle Solaris 11 release process has been enhanced to eliminate blackout periods on the delivery of new bug fixes to customers. Previously, Oracle Solaris Updates were a superset of all preceding bug fix deliveries.  This made for a very simple update message - that which releases later is always a superset of that which was delivered previously. However, it had a downside.  Once the contents of an Update release were frozen prior to release, the release of new bug fixes for customer issues was also frozen to maintain the Update's superset relationship. Since the amount of change allowed into the final internal builds of an Update release is reduced to mitigate risk, this throttling back also impacted the release of new bug fixes to customers. This meant that there was effectively a 6 to 9 week hiatus on the release of new bug fixes prior to the release of each Update.  That wasn't good for customers awaiting critical bug fixes. We've eliminated this hiatus on the delivery of new bug fixes in Oracle Solaris 11 by allowing new bug fixes to continue to be released in SRUs even after the contents of the next Update release have been frozen. The release of SRUs will remain contiguous, with the first SRU released after the Update release effectively being a superset of both the the Update release and all preceding SRUs*.  That is, later SRUs are supersets of the content of previous SRUs. Therefore, the progression path from the final SRUs prior to the Update release is to the first SRU after the Update release, rather than to the Update release itself. The timeline / logical sequence of releases can be shown as follows: Updates: 11.0                                                11.1                               11.2     etc.                  \                                                         \                                    \ SRUs:       11.0.1, 11.0.2,...,11.0.12, 11.0.13, 11.1.1, 11.1.2,...,11.1.x, 11.2.1, etc. For example, for systems with Oracle Solaris 11 11/11 SRU12.4 or later installed, the recommended update path is to Oracle Solaris 11.1.1 (i.e. SRU1 after Solaris 11.1) or later rather than to the Solaris 11.1 release itself.  This will ensure no bug fixes are "lost" during the update. If for any reason you do wish to update from SRU12.4 or later to the 11.1 release itself - for example to update a test system - the instructions to do so are in the SRU12.4 README, https://updates.oracle.com/Orion/Services/download?type=readme&aru=15564533 For systems with Oracle Solaris 11 11/11 SRU11.4 or earlier installed, customers can update to either the 11.1 release or any 11.1 SRU as both will be supersets of their current version. Please do read the README of the SRU you are updating to, as it will contain important installation instructions which will save you time and effort. *Nerdy details: SRUs only contain the latest change delta relative to the Update on which they are based.  Their dependencies will, however, effectively pull in the Update content.  Customers maintaining a local Repo (e.g. behind their firewall), need to add both the 11.1 content and the relevant SRU content to their Repo, to enable the SRU's dependencies to be resolved.  Both will be available from the standard Support Repo and from MOS.  This is no different to existing SRUs for Oracle Solaris 11.0, whereby you may often get away with using just the SRU content to update, but the original 11.0 content may be needed in the Repo to resolve dependencies.

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• Can Google Employees See My Saved Google Chrome Passwords?

  - by Jason Fitzpatrick

  Storing your passwords in your web browser seems like a great time saver, but are the passwords secure and inaccessible to others (even employees of the browser company) when squirreled away? Today’s Question & Answer session comes to us courtesy of SuperUser—a subdivision of Stack Exchange, a community-driven grouping of Q&A web sites. The Question SuperUser reader MMA is curious if Google employees have (or could have) access to the passwords he stores in Google Chrome: I understand that we are really tempted to save our passwords in Google Chrome. The likely benefit is two fold, You don’t need to (memorize and) input those long and cryptic passwords. These are available wherever you are once you log in to your Google account. The last point sparked my doubt. Since the password is available anywhere, the storage must in some central location, and this should be at Google. Now, my simple question is, can a Google employee see my passwords? Searching over the Internet revealed several articles/messages. Do you save passwords in Chrome? Maybe you should reconsider: Talks about your passwords being stolen by someone who has access to your computer account. Nothing mentioned about the central storage security and vulnerability. There is even a response from Chrome browser security tech lead about the first issue. Chrome’s insane password security strategy: Mostly along the same line. You can steal password from somebody if you have access to the computer account. How to Steal Passwords Saved in Google Chrome in 5 Simple Steps: Teaches you how to actually perform the act mentioned in the previous two when you have access to somebody else’s account. There are many more (including this one at this site), mostly along the same line, points, counter-points, huge debates. I refrain from mentioning them here, simply carry a search if you want to find them. Coming back to my original query, can a Google employee see my password? Since I can view the password using a simple button, definitely they can be unhashed (decrypted) even if encrypted. This is very different from the passwords saved in Unix-like OS’s where the saved password can never be seen in plain text. They use a one-way encryption algorithm to encrypt your passwords. This encrypted password is then stored in the passwd or shadow file. When you attempt to login, the password you type in is encrypted again and compared with the entry in the file that stores your passwords. If they match, it must be the same password, and you are allowed access. Thus, a superuser can change my password, can block my account, but he can never see my password. So are his concerns well founded or will a little insight dispel his worry? The Answer SuperUser contributor Zeel helps put his mind at ease: Short answer: No* Passwords stored on your local machine can be decrypted by Chrome, as long as your OS user account is logged in. And then you can view those in plain text. At first this seems horrible, but how did you think auto-fill worked? When that password field gets filled in, Chrome must insert the real password into the HTML form element – or else the page wouldn’t work right, and you could not submit the form. And if the connection to the website is not over HTTPS, the plain text is then sent over the internet. In other words, if chrome can’t get the plain text passwords, then they are totally useless. A one way hash is no good, because we need to use them. Now the passwords are in fact encrypted, the only way to get them back to plain text is to have the decryption key. That key is your Google password, or a secondary key you can set up. When you sign into Chrome and sync the Google servers will transmit the encrypted passwords, settings, bookmarks, auto-fill, etc, to your local machine. Here Chrome will decrypt the information and be able to use it. On Google’s end all that info is stored in its encrpyted state, and they do not have the key to decrypt it. Your account password is checked against a hash to log in to Google, and even if you let chrome remember it, that encrypted version is hidden in the same bundle as the other passwords, impossible to access. So an employee could probably grab a dump of the encrypted data, but it wouldn’t do them any good, since they would have no way to use it.* So no, Google employees can not** access your passwords, since they are encrypted on their servers. * However, do not forget that any system that can be accessed by an authorized user can be accessed by an unauthorized user. Some systems are easier to break than other, but none are fail-proof. . . That being said, I think I will trust Google and the millions they spend on security systems, over any other password storage solution. And heck, I’m a wimpy nerd, it would be easier to beat the passwords out of me than break Google’s encryption. ** I am also assuming that there isn’t a person who just happens to work for Google gaining access to your local machine. In that case you are screwed, but employment at Google isn’t actually a factor any more. Moral: Hit Win + L before leaving machine. While we agree with zeel that it’s a pretty safe bet (as long as your computer is not compromised) that your passwords are in fact safe while stored in Chrome, we prefer to encrypt all our logins and passwords in a LastPass vault. Have something to add to the explanation? Sound off in the the comments. Want to read more answers from other tech-savvy Stack Exchange users? Check out the full discussion thread here.     

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• ApiChange Is Released!

  - by Alois Kraus

  I have been working on little tool to simplify my life and perhaps yours as developer as well. It is basically a command line tool that allows you to execute queries on your compiled .NET code base. The main purpose is to find out how big the impact of an api change would be if you changed this or that.  Now you can do high level operations like Diff public types for breaking changes. Who uses a method? Who uses a type? Who uses implements an interface? Who references me? What format has the binary  (32/64, Managed C++, Pure IL, Unmanaged)? Search for all event subscribers and unsubscribers. A unique feature is to check for event subscription imbalances. Forgotten event subscriptions are the 90% cause of managed memory leaks. It is done at a per class level. If one class does subscribe to one event more often than it does unsubscribe it is treated as possible event subscription imbalance. Another unique ability is to search for users of string literals which allows you to track users of a string constant which is not possible otherwise. For incremental builds the ShowRebuildTargets command can be used to identify the dependant targets that need a rebuild after you did compile one assembly. It has some heuristics in place to determine the impact of breaking changes and finds out which targets need to be recompiled as well. It has a ton of other features and a an API to access these things programmatically so you can build upon these simple queries create even better tools. Perhaps we get a Visual Studio plug in? You can download it from CodePlex here. It works via XCopy deployment. Simply let it run and check the command line help out. The best feature in my opinion is that the output of nearly all commands can be piped to Excel for further analysis. Since it does read also the pdbs it can show you the source file name and line number as well for all matches. The following picture shows the output of a –WhousesType query. The following command checks where type from BaseLibraryV1.dll are used inside DependantLibV1.dll. All matches are printed out with the reason and matching item along with file and line number. There is even a hyper link to the match which will open Visual Studio. ApiChange -whousestype "*" BaseLibraryV1.dll -in DependantLibV1.dll –excel The "*” is the actual query which means all types. The syntax is the same like in C# just that placeholders are allowed ;-). More info's can be found at the Codeplex Documentation.     The tool was developed in a TDD style manner which means that it is heavily tested and already used by a quite large user base inside the company I do work for. Luckily for you I got the permission to make it public so you take advantage of it. It is fully instrumented with tracing. If you find bugs simply add the –trace command line switch to find out what is failing and send me the output. How is it done? Your first guess might be that it uses reflection. Wrong. It is based on Mono Cecil a free IL parser with a fantastic API to access all internals of a managed assembly. The speed is awesome and to make it even faster I did make the tool heavily multi threaded. The query above did execute in 1.8s with the Excel output. On a rather slow machine I can analyze over 1500 assemblies in less than 40s with a very low memory consumption. The true power of Mono Cecil is that I can load an assembly like any other data file. I have no problems unloading a file but if I would have used reflection I would need to unload a whole AppDomain just to get rid of one assembly in my memory. Just to give you a glimpse how ApiChange.Api.dll can be used I show you one of the unit tests:           public void Can_Find_GenericMethodInvocations_With_Type_Parameters()         { // 1. Create an aggregator to collect our matches             UsageQueryAggregator agg = new UsageQueryAggregator();   // 2. This is the type we want to search for. Load it via the type query             var decimalType = TypeQuery.GetTypeByName(TestConstants.MscorlibAssembly, "System.Decimal");   // 3. register the type query which searches for uses of the Decimal type             new WhoUsesType(agg, decimalType);   // 4. Search for all users of the Decimal type in the DependandLibV1Assembly             agg.Analyze(TestConstants.DependandLibV1Assembly);   // Extract matches and assert             Assert.AreEqual(2, agg.MethodMatches.Count, "Method match count");             Assert.AreEqual("UseGenericMethod", agg.MethodMatches[0].Match.Name);             Assert.AreEqual("UseGenericMethod", agg.MethodMatches[1].Match.Name);         } Many thanks go from here to Jb Evian for the creation of Mono.Cecil. Without this fantastic piece of code it would have been much much harder. There are other options around like the Common Compiler Infrastructure  Metadata Api which should do the same thing but it was not a real option since the Microsoft reader did fail on even simple assemblies (at least in September 2009 this was the case). Besides this I found the CCI Apis much harder to use. The only real competitor was Reflector which does support many things but does not let me access his cool high level analyze commands. So I decided to dig into the IL specs and as a result you can query your compiled binaries from the command line or programmatically. The best thing is you try it out for yourself and give me some feedback what you miss. If you want to contribute or have a cool idea what should be added drop me a mail at A Kraus1@___No [email protected]. There is much more inside the tool I did not talk about it (yet).

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• Real tortoises keep it slow and steady. How about the backups?

  - by Maria Zakourdaev

    … Four tortoises were playing in the backyard when they decided they needed hibiscus flower snacks. They pooled their money and sent the smallest tortoise out to fetch the snacks. Two days passed and there was no sign of the tortoise. "You know, she is taking a lot of time", said one of the tortoises. A little voice from just out side the fence said, "If you are going to talk that way about me I won't go." Is it too much to request from the quite expensive 3rd party backup tool to be a way faster than the SQL server native backup? Or at least save a respectable amount of storage by producing a really smaller backup files?  By saying “really smaller”, I mean at least getting a file in half size. After Googling the internet in an attempt to understand what other “sql people” are using for database backups, I see that most people are using one of three tools which are the main players in SQL backup area:  LiteSpeed by Quest SQL Backup by Red Gate SQL Safe by Idera The feedbacks about those tools are truly emotional and happy. However, while reading the forums and blogs I have wondered, is it possible that many are accustomed to using the above tools since SQL 2000 and 2005.  This can easily be understood due to the fact that a 300GB database backup for instance, using regular a SQL 2005 backup statement would have run for about 3 hours and have produced ~150GB file (depending on the content, of course).  Then you take a 3rd party tool which performs the same backup in 30 minutes resulting in a 30GB file leaving you speechless, you run to management persuading them to buy it due to the fact that it is definitely worth the price. In addition to the increased speed and disk space savings you would also get backup file encryption and virtual restore -  features that are still missing from the SQL server. But in case you, as well as me, don’t need these additional features and only want a tool that performs a full backup MUCH faster AND produces a far smaller backup file (like the gain you observed back in SQL 2005 days) you will be quite disappointed. SQL Server backup compression feature has totally changed the market picture. Medium size database. Take a look at the table below, check out how my SQL server 2008 R2 compares to other tools when backing up a 300GB database. It appears that when talking about the backup speed, SQL 2008 R2 compresses and performs backup in similar overall times as all three other tools. 3rd party tools maximum compression level takes twice longer. Backup file gain is not that impressive, except the highest compression levels but the price that you pay is very high cpu load and much longer time. Only SQL Safe by Idera was quite fast with it’s maximum compression level but most of the run time have used 95% cpu on the server. Note that I have used two types of destination storage, SATA 11 disks and FC 53 disks and, obviously, on faster storage have got my backup ready in half time. Looking at the above results, should we spend money, bother with another layer of complexity and software middle-man for the medium sized databases? I’m definitely not going to do so.  Very large database As a next phase of this benchmark, I have moved to a 6 terabyte database which was actually my main backup target. Note, how multiple files usage enables the SQL Server backup operation to use parallel I/O and remarkably increases it’s speed, especially when the backup device is heavily striped. SQL Server supports a maximum of 64 backup devices for a single backup operation but the most speed is gained when using one file per CPU, in the case above 8 files for a 2 Quad CPU server. The impact of additional files is minimal.  However, SQLsafe doesn’t show any speed improvement between 4 files and 8 files. Of course, with such huge databases every half percent of the compression transforms into the noticeable numbers. Saving almost 470GB of space may turn the backup tool into quite valuable purchase. Still, the backup speed and high CPU are the variables that should be taken into the consideration. As for us, the backup speed is more critical than the storage and we cannot allow a production server to sustain 95% cpu for such a long time. Bottomline, 3rd party backup tool developers, we are waiting for some breakthrough release. There are a few unanswered questions, like the restore speed comparison between different tools and the impact of multiple backup files on restore operation. Stay tuned for the next benchmarks.    Benchmark server: SQL Server 2008 R2 sp1 2 Quad CPU Database location: NetApp FC 15K Aggregate 53 discs Backup statements: No matter how good that UI is, we need to run the backup tasks from inside of SQL Server Agent to make sure they are covered by our monitoring systems. I have used extended stored procedures (command line execution also is an option, I haven’t noticed any impact on the backup performance). SQL backup LiteSpeed SQL Backup SQL safe backup database <DBNAME> to disk= '\\<networkpath>\par1.bak' , disk= '\\<networkpath>\par2.bak', disk= '\\<networkpath>\par3.bak' with format, compression EXECUTE master.dbo.xp_backup_database @database = N'<DBName>', @backupname= N'<DBName> full backup', @desc = N'Test', @compressionlevel=8, @filename= N'\\<networkpath>\par1.bak', @filename= N'\\<networkpath>\par2.bak', @filename= N'\\<networkpath>\par3.bak', @init = 1 EXECUTE master.dbo.sqlbackup '-SQL "BACKUP DATABASE <DBNAME> TO DISK= ''\\<networkpath>\par1.sqb'', DISK= ''\\<networkpath>\par2.sqb'', DISK= ''\\<networkpath>\par3.sqb'' WITH DISKRETRYINTERVAL = 30, DISKRETRYCOUNT = 10, COMPRESSION = 4, INIT"' EXECUTE master.dbo.xp_ss_backup @database = 'UCMSDB', @filename = '\\<networkpath>\par1.bak', @backuptype = 'Full', @compressionlevel = 4, @backupfile = '\\<networkpath>\par2.bak', @backupfile = '\\<networkpath>\par3.bak' If you still insist on using 3rd party tools for the backups in your production environment with maximum compression level, you will definitely need to consider limiting cpu usage which will increase the backup operation time even more: RedGate : use THREADPRIORITY option ( values 0 – 6 ) LiteSpeed : use  @throttle ( percentage, like 70%) SQL safe :  the only thing I have found was @Threads option.   Yours, Maria

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• Augmenting your Social Efforts via Data as a Service (DaaS)

  - by Mike Stiles

  The following is the 3rd in a series of posts on the value of leveraging social data across your enterprise by Oracle VP Product Development Don Springer and Oracle Cloud Data and Insight Service Sr. Director Product Management Niraj Deo. In this post, we will discuss the approach and value of integrating additional “public” data via a cloud-based Data-as-as-Service platform (or DaaS) to augment your Socially Enabled Big Data Analytics and CX Management. Let’s assume you have a functional Social-CRM platform in place. You are now successfully and continuously listening and learning from your customers and key constituents in Social Media, you are identifying relevant posts and following up with direct engagement where warranted (both 1:1, 1:community, 1:all), and you are starting to integrate signals for communication into your appropriate Customer Experience (CX) Management systems as well as insights for analysis in your business intelligence application. What is the next step? Augmenting Social Data with other Public Data for More Advanced Analytics When we say advanced analytics, we are talking about understanding causality and correlation from a wide variety, volume and velocity of data to Key Performance Indicators (KPI) to achieve and optimize business value. And in some cases, to predict future performance to make appropriate course corrections and change the outcome to your advantage while you can. The data to acquire, process and analyze this is very nuanced: It can vary across structured, semi-structured, and unstructured data It can span across content, profile, and communities of profiles data It is increasingly public, curated and user generated The key is not just getting the data, but making it value-added data and using it to help discover the insights to connect to and improve your KPIs. As we spend time working with our larger customers on advanced analytics, we have seen a need arise for more business applications to have the ability to ingest and use “quality” curated, social, transactional reference data and corresponding insights. The challenge for the enterprise has been getting this data inline into an easily accessible system and providing the contextual integration of the underlying data enriched with insights to be exported into the enterprise’s business applications. The following diagram shows the requirements for this next generation data and insights service or (DaaS): Some quick points on these requirements: Public Data, which in this context is about Common Business Entities, such as - Customers, Suppliers, Partners, Competitors (all are organizations) Contacts, Consumers, Employees (all are people) Products, Brands This data can be broadly categorized incrementally as - Base Utility data (address, industry classification) Public Master Reference data (trade style, hierarchy) Social/Web data (News, Feeds, Graph) Transactional Data generated by enterprise process, workflows etc. This Data has traits of high-volume, variety, velocity etc., and the technology needed to efficiently integrate this data for your needs includes - Change management of Public Reference Data across all categories Applied Big Data to extract statics as well as real-time insights Knowledge Diagnostics and Data Mining As you consider how to deploy this solution, many of our customers will be using an online “cloud” service that provides quality data and insights uniformly to all their necessary applications. In addition, they are requesting a service that is: Agile and Easy to Use: Applications integrated with the service can obtain data on-demand, quickly and simply Cost-effective: Pre-integrated into applications so customers don’t have to Has High Data Quality: Single point access to reference data for data quality and linkages to transactional, curated and social data Supports Data Governance: Becomes more manageable and cost-effective since control of data privacy and compliance can be enforced in a centralized place Data-as-a-Service (DaaS) Just as the cloud has transformed and now offers a better path for how an enterprise manages its IT from their infrastructure, platform, and software (IaaS, PaaS, and SaaS), the next step is data (DaaS). Over the last 3 years, we have seen the market begin to offer a cloud-based data service and gain initial traction. On one side of the DaaS continuum, we see an “appliance” type of service that provides a single, reliable source of accurate business data plus social information about accounts, leads, contacts, etc. On the other side of the continuum we see more of an online market “exchange” approach where ISVs and Data Publishers can publish and sell premium datasets within the exchange, with the exchange providing a rich set of web interfaces to improve the ease of data integration. Why the difference? It depends on the provider’s philosophy on how fast the rate of commoditization of certain data types will occur. How do you decide the best approach? Our perspective, as shown in the diagram below, is that the enterprise should develop an elastic schema to support multi-domain applicability. This allows the enterprise to take the most flexible approach to harness the speed and breadth of public data to achieve value. The key tenet of the proposed approach is that an enterprise carefully federates common utility, master reference data end points, mobility considerations and content processing, so that they are pervasively available. One way you may already be familiar with this approach is in how you do Address Verification treatments for accounts, contacts etc. If you design and revise this service in such a way that it is also easily available to social analytic needs, you could extend this to launch geo-location based social use cases (marketing, sales etc.). Our fundamental belief is that value-added data achieved through enrichment with specialized algorithms, as well as applying business “know-how” to weight-factor KPIs based on innovative combinations across an ever-increasing variety, volume and velocity of data, will be where real value is achieved. Essentially, Data-as-a-Service becomes a single entry point for the ever-increasing richness and volume of public data, with enrichment and combined capabilities to extract and integrate the right data from the right sources with the right factoring at the right time for faster decision-making and action within your core business applications. As more data becomes available (and in many cases commoditized), this value-added data processing approach will provide you with ongoing competitive advantage. Let’s look at a quick example of creating a master reference relationship that could be used as an input for a variety of your already existing business applications. In phase 1, a simple master relationship is achieved between a company (e.g. General Motors) and a variety of car brands’ social insights. The reference data allows for easy sort, export and integration into a set of CRM use cases for analytics, sales and marketing CRM. In phase 2, as you create more data relationships (e.g. competitors, contacts, other brands) to have broader and deeper references (social profiles, social meta-data) for more use cases across CRM, HCM, SRM, etc. This is just the tip of the iceberg, as the amount of master reference relationships is constrained only by your imagination and the availability of quality curated data you have to work with. DaaS is just now emerging onto the marketplace as the next step in cloud transformation. For some of you, this may be the first you have heard about it. Let us know if you have questions, or perspectives. In the meantime, we will continue to share insights as we can.Photo: Erik Araujo, stock.xchng

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• Oracle Enterprise Manager 12c Ops Center Jump-Start for Partners

  - by Get_Specialized!

  Following the Normal 0 false false false EN-US X-NONE X-NONE Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} announcement at Oracle OpenWorld Tokyo, Partners can check out these resources to further learn about Oracle Enterprise Manager 12c Op Center and then use it to optimize your solution/services or offer new ones: Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Product Documentation Oracle Technical Network Resources Online Learning Series for Partners in the OPN Enterprise Manager KnowledgeZone Whitepaper Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Making Infrastructure-as-a-Service in the Enterprise a Reality IDC report: Oracle Enterprise Manager 12c Embraces the Cloud with Integrated Lifecycle Management Follow-up webcast April 12th  Total Cloud Control for Systems Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Oracle Enterprise Manager Ops Center 12c is no extra charge and included in the support contract of Oracle Systems customers.To learn more see the Ops Center Everywhere Program And if you're not already a member, be sure and join the Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Oracle Enterprise Manager KnowledgeZone on the Oracle PartnerNetwork  Portal

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• SQL Server Developer Tools &ndash; Codename Juneau vs. Red-Gate SQL Source Control

  - by Ajarn Mark Caldwell

  So how do the new SQL Server Developer Tools (previously code-named Juneau) stack up against SQL Source Control?  Read on to find out. At the PASS Community Summit a couple of weeks ago, it was announced that the previously code-named Juneau software would be released under the name of SQL Server Developer Tools with the release of SQL Server 2012.  This replacement for Database Projects in Visual Studio (also known in a former life as Data Dude) has some great new features.  I won’t attempt to describe them all here, but I will applaud Microsoft for making major improvements.  One of my favorite changes is the way database elements are broken down.  Previously every little thing was in its own file.  For example, indexes were each in their own file.  I always hated that.  Now, SSDT uses a pattern similar to Red-Gate’s and puts the indexes and keys into the same file as the overall table definition. Of course there are really cool features to keep your database model in sync with the actual source scripts, and the rename refactoring feature is now touted as being more than just a search and replace, but rather a “semantic-aware” search and replace.  Funny, it reminds me of SQL Prompt’s Smart Rename feature.  But I’m not writing this just to criticize Microsoft and argue that they are late to the party with this feature set.  Instead, I do see it as a viable alternative for folks who want all of their source code to be version controlled, but there are a couple of key trade-offs that you need to know about when you choose which tool set to use. First, the basics Both tool sets integrate with a wide variety of source control systems including the most popular: Subversion, GIT, Vault, and Team Foundation Server.  Both tools have integrated functionality to produce objects to upgrade your target database when you are ready (DACPACs in SSDT, integration with SQL Compare for SQL Source Control).  If you regularly live in Visual Studio or the Business Intelligence Development Studio (BIDS) then SSDT will likely be comfortable for you.  Like BIDS, SSDT is a Visual Studio Project Type that comes with SQL Server, and if you don’t already have Visual Studio installed, it will install the shell for you.  If you already have Visual Studio 2010 installed, then it will just add this as an available project type.  On the other hand, if you regularly live in SQL Server Management Studio (SSMS) then you will really enjoy the SQL Source Control integration from within SSMS.  Both tool sets store their database model in script files.  In SSDT, these are on your file system like other source files; in SQL Source Control, these are stored in the folder structure in your source control system, and you can always GET them to your file system if you want to browse them directly. For me, the key differentiating factors are 1) a single, unified check-in, and 2) migration scripts.  How you value those two features will likely make your decision for you. Unified Check-In If you do a continuous-integration (CI) style of development that triggers an automated build with unit testing on every check-in of source code, and you use Visual Studio for the rest of your development, then you will want to really consider SSDT.  Because it is just another project in Visual Studio, it can be added to your existing Solution, and you can then do a complete, or unified single check-in of all changes whether they are application or database changes.  This is simply not possible with SQL Source Control because it is in a different development tool (SSMS instead of Visual Studio) and there is no way to do one unified check-in between the two.  You CAN do really fast back-to-back check-ins, but there is the possibility that the automated build that is triggered from the first check-in will cause your unit tests to fail and the CI tool to report that you broke the build.  Of course, the automated build that is triggered from the second check-in which contains the “other half” of your changes should pass and so the amount of time that the build was broken may be very, very short, but if that is very, very important to you, then SQL Source Control just won’t work; you’ll have to use SSDT. Refactoring and Migrations If you work on a mature system, or on a not-so-mature but also not-so-well-designed system, where you want to refactor the database schema as you go along, but you can’t have data suddenly disappearing from your target system, then you’ll probably want to go with SQL Source Control.  As I wrote previously, there are a number of changes which you can make to your database that the comparison tools (both from Microsoft and Red Gate) simply cannot handle without the possibility (or probability) of data loss.  Currently, SSDT only offers you the ability to inject PRE and POST custom deployment scripts.  There is no way to insert your own script in the middle to override the default behavior of the tool.  In version 3.0 of SQL Source Control (Early Access version now available) you have that ability to create your own custom migration script to take the place of the commands that the tool would have done, and ensure the preservation of your data.  Or, even if the default tool behavior would have worked, but you simply know a better way then you can take control and do things your way instead of theirs. You Decide In the environment I work in, our automated builds are not triggered off of check-ins, but off of the clock (currently once per night) and so there is no point at which the automated build and unit tests will be triggered without having both sides of the development effort already checked-in.  Therefore having a unified check-in, while handy, is not critical for us.  As for migration scripts, these are critically important to us.  We do a lot of new development on systems that have already been in production for years, and it is not uncommon for us to need to do a refactoring of the database.  Because of the maturity of the existing system, that often involves data migrations or other additional SQL tasks that the comparison tools just can’t detect on their own.  Therefore, the ability to create a custom migration script to override the tool’s default behavior is very important to us.  And so, you can see why we will continue to use Red Gate SQL Source Control for the foreseeable future.

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• Windows Azure – Write, Run or Use Software

  - by BuckWoody

  Windows Azure is a platform that has you covered, whether you need to write software, run software that is already written, or Install and use “canned” software whether you or someone else wrote it. Like any platform, it’s a set of tools you can use where it makes sense to solve a problem. The primary location for Windows Azure information is located at http://windowsazure.com. You can find everything there from the development kits for writing software to pricing, licensing and tutorials on all of that. I have a few links here for learning to use Windows Azure – although it’s best if you focus not on the tools, but what you want to solve. I’ve got it broken down here into various sections, so you can quickly locate things you want to know. I’ll include resources here from Microsoft and elsewhere – I use these same resources in the Architectural Design Sessions (ADS) I do with my clients worldwide. Write Software Also called “Platform as a Service” (PaaS), Windows Azure has lots of components you can use together or separately that allow you to write software in .NET or various Open Source languages to work completely online, or in partnership with code you have on-premises or both – even if you’re using other cloud providers. Keep in mind that all of the features you see here can be used together, or independently. For instance, you might only use a Web Site, or use Storage, but you can use both together. You can access all of these components through standard REST API calls, or using our Software Development Kit’s API’s, which are a lot easier. In any case, you simply use Visual Studio, Eclipse, Cloud9 IDE, or even a text editor to write your code from a Mac, PC or Linux.  Components you can use: Azure Web Sites: Windows Azure Web Sites allow you to quickly write an deploy websites, without setting a Virtual Machine, installing a web server or configuring complex settings. They work alone, with other Windows Azure Web Sites, or with other parts of Windows Azure. Web and Worker Roles: Windows Azure Web Roles give you a full stateless computing instance with Internet Information Services (IIS) installed and configured. Windows Azure Worker Roles give you a full stateless computing instance without Information Services (IIS) installed, often used in a "Services" mode. Scale-out is achieved either manually or programmatically under your control. Storage: Windows Azure Storage types include Blobs to store raw binary data, Tables to use key/value pair data (like NoSQL data structures), Queues that allow interaction between stateless roles, and a relational SQL Server database. Other Services: Windows Azure has many other services such as a security mechanism, a Cache (memcacheD compliant), a Service Bus, a Traffic Manager and more. Once again, these features can be used with a Windows Azure project, or alone based on your needs. Various Languages: Windows Azure supports the .NET stack of languages, as well as many Open-Source languages like Java, Python, PHP, Ruby, NodeJS, C++ and more.   Use Software Also called “Software as a Service” (SaaS) this often means consumer or business-level software like Hotmail or Office 365. In other words, you simply log on, use the software, and log off – there’s nothing to install, and little to even configure. For the Information Technology professional, however, It’s not quite the same. We want software that provides services, but in a platform. That means we want things like Hadoop or other software we don’t want to have to install and configure.  Components you can use: Kits: Various software “kits” or packages are supported with just a few clicks, such as Umbraco, Wordpress, and others. Windows Azure Media Services: Windows Azure Media Services is a suite of services that allows you to upload media for encoding, processing and even streaming – or even one or more of those functions. We can add DRM and even commercials to your media if you like. Windows Azure Media Services is used to stream large events all the way down to small training videos. High Performance Computing and “Big Data”: Windows Azure allows you to scale to huge workloads using a few clicks to deploy Hadoop Clusters or the High Performance Computing (HPC) nodes, accepting HPC Jobs, Pig and Hive Jobs, and even interfacing with Microsoft Excel. Windows Azure Marketplace: Windows Azure Marketplace offers data and programs you can quickly implement and use – some free, some for-fee.   Run Software Also known as “Infrastructure as a Service” (IaaS), this offering allows you to build or simply choose a Virtual Machine to run server-based software.  Components you can use: Persistent Virtual Machines: You can choose to install Windows Server, Windows Server with Active Directory, with SQL Server, or even SharePoint from a pre-configured gallery. You can configure your own server images with standard Hyper-V technology and load them yourselves – and even bring them back when you’re done. As a new offering, we also even allow you to select various distributions of Linux – a first for Microsoft. Windows Azure Connect: You can connect your on-premises networks to Windows Azure Instances. Storage: Windows Azure Storage can be used as a remote backup, a hybrid storage location and more using software or even hardware appliances.   Decision Matrix With all of these options, you can use Windows Azure to solve just about any computing problem. It’s often hard to know when to use something on-premises, in the cloud, and what kind of service to use. I’ve used a decision matrix in the last couple of years to take a particular problem and choose the proper technology to solve it. It’s all about options – there is no “silver bullet”, whether that’s Windows Azure or any other set of functions. I take the problem, decide which particular component I want to own and control – and choose the column that has that box darkened. For instance, if I have to control the wiring for a solution (a requirement in some military and government installations), that means the “Networking” component needs to be dark, and so I select the “On Premises” column for that particular solution. If I just need the solution provided and I want no control at all, I can look as “Software as a Service” solutions. Security, Pricing, and Other Info  Security: Security is one of the first questions you should ask in any distributed computing environment. We have certification info, coding guidelines and more, even a general “Request for Information” RFI Response already created for you.   Pricing: Are there licenses? How much does this cost? Is there a way to estimate the costs in this new environment? New Features: Many new features were added to Windows Azure - a good roundup of those changes can be found here. Support: Software Support on Virtual Machines, general support.    

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• Blogging locally and globally–my experience

  - by DigiMortal

  In Baltic MVP Summit 2011 there was discussion about having two blogs - one for local and another for global audience – and how to publish once written information in these blogs. There are many ways how to optimize your blogging activities if you have more than one audience and here you can find my experiences, best practices and advices about this topic. My two blogs I have to working blogs: this one here technology and programming blog for local market My local blog is almost five years old and it makes it one of the oldest company blogs in Estonia. It is still active and I write there as much as I have time for it. This blog here is active since September 2007, so it is about 3.5 years old right now. Both of these blogs are  my major hits in my MVP carrier and they have very good web statistics too. My local blog My local blog is about programming, web and technology. It has way wider target audience then this blog here has. By example, in my local blog I blog also about local events, cool new concept phones, different webs providing some interesting services etc. But local guys can find there also my postings about how to solve one or another programming problem and postings about Microsoft technologies I am playing with. This far my local blog has a lot of readers for such a small country that Estonia is. This blog has made me a lot of cool contacts and I have had there a lot of interesting discussions about different technical topics. Why I started this blog? Living in small country is different than living in big country. In small country you have less people and therefore smaller audience so you have to target more than one technical topic to find enough readers. In a same time you are still interested in your main topics and you want to reach to more people who are sharing same interests with you. Practically one day y will grow out from local market and you go global. This is how this blog was born. Was it worth to create, promote and mess with it? Every second I have put on my time to this blog has been worth of it. Thanks to this blog I have found new good friends and without them I think it is more boring to work on different problems and solutions. Defining target audiences One thing you should always do when having more than one blog is defining target audiences. If you are just technomaniac interested in sharing your stuff and make some new friends and have something to write to your MVP nomination form then you don’t have to go through complex targeting process. You can do it simple way and same effectively. Here is how I defined target audiences to my blogs: local blog – reader of my local blog is IT professional, software developer, technology innovator or just some guy who is interested in technology,   this blog – reader of this blog is experienced professional software developer who works on Microsoft technologies or software developer who is open minded and open to new technologies and interesting solutions to development problems. You can see how local blog – due to small market with less people – has wider definition for audience while this blog is heavily targeted to Microsoft technologies and specially to software development. On practical side these decisions are also made well I think because it is very hard to build up popular common IT blog. On global level it is better to target some specific niche and find readers who are professionals on your favorite topics. Thanks to this blog I have found new friends who are professional developers and I am very happy about all the discussions I have had with them. Publishing content to different blogs My local blog and this blog have some overlapping topics like .NET, databases and SEO. Due to this overlapping there is question: when I write posting to my local blog then should I have to publish same thing in my global blog? And if I write something to my global blog then should I publish same thing also in my local blog? Well, it really depends on the definition of your target audiences. If they match then of course it is good idea to translate you post and publish it also to another blog. But if you have different audiences then you may need to modify your posting before publishing it. The questions you have to answer are: is target audience interested in this topic? is target audience expecting more specific and deeper handling of this topic or are they expecting more general handling of topic? is the problem you are discussing actual for target audience or not? You have to answer these questions and after that make your decision. If you need to modify your original posting then take some time and do it. Provide quality to all your readers because they will respect you if you respect them. Cross-posting and referencing It is tempting to save time that preparing some blog post takes and if you have are done with posting in one blog it may seem like good idea to make short posting to another blog and add reference to first one where topic is discussed longer. Well, don’t do it – all your readers expect good quality content from you and jumping from one blog post to another is disturbing for them. Of course, there is problem with differences between target audiences. You may have wider target audience and some people may be interested in more specific handling of topic. In this case feel free to refer your blog you are writing in english. This is not working very well in opposite direction because almost all my global blog readers understand english but not estonian. By example, estonian language is complex one and online translating tools make very poor translations from estonian language. This is why I don’t even plan to publish postings here that refer to my local blog for more information. I am keeping these two blogs as two different worlds and if there is posting that fits well to both blogs I will write my posting to one blog and then answer previous three questions before posting same thing to another blog. Conclusion Growing out of your local market is not anything mysterious if you are living in small country. As it is harder to find people there who are interested in same topics with you then sooner or later you will start finding these new contacts from global audience. Global audience is bigger and to be visible there you must provide high quality content to your audience. It is something you will learn over time and you will learn every day something new when you are posting to your global blog. You may ask: if global blog is much more complex thing to do then is it worth to do at all? My answer is: yes, do it for sure. It is not easy thing to do when you start but if you work on your global blog and improve it over time you will get over all obstacles pretty soon. Just don’t forget one thing – content is king and your readers expect high quality from you.

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• Getting Started with jqChart for ASP.NET Web Forms

  - by jqChart

  Official Site | Samples | Download | Documentation | Forum | Twitter Introduction jqChart takes advantages of HTML5 Canvas to deliver high performance client-side charts and graphs across browsers (IE 6+, Firefox, Chrome, Opera, Safari) and devices, including iOS and Android mobile devices. Some of the key features are: High performance rendering. Animaitons. Scrolling/Zoooming. Support for unlimited number of data series and data points. Support for unlimited number of chart axes. True DateTime Axis. Logarithmic and Reversed axis scale. Large set of chart types - Bar, Column, Pie, Line, Spline, Area, Scatter, Bubble, Radar, Polar. Financial Charts - Stock Chart and Candlestick Chart. The different chart types can be easily combined.  System Requirements Browser Support jqChart supports all major browsers: Internet Explorer - 6+ Firefox Google Chrome Opera Safari jQuery version support jQuery JavaScript framework is required. We recommend using the latest official stable version of the jQuery library. Visual Studio Support jqChart for ASP.NET does not require using Visual Studio. You can use your favourite code editor. Still, the product has been tested with several versions of Visual Studio .NET and you can find the list of supported versions below: Visual Studio 2008 Visual Studio 2010 Visual Studio 2012 ASP.NET Web Forms support Supported version - ASP.NET Web Forms 3.5, 4.0 and 4.5 Installation Download and unzip the contents of the archive to any convenient location. The package contains the following folders: [bin] - Contains the assembly DLLs of the product (JQChart.Web.dll) for WebForms 3.5, 4.0 and 4.5. This is the assembly that you can reference directly in your web project (or better yet, add it to your ToolBox and then drag & drop it from there). [js] - The javascript files of jqChart and jqRangeSlider (and the needed libraries). You need to include them in your ASPX page, in order to gain the client side functionality of the chart. The first file is "jquery-1.5.1.min.js" - this is the official jQuery library. jqChart is built upon jQuery library version 1.4.3. The second file you need is the "excanvas.js" javascript file. It is used from the versions of IE, which dosn't support canvas graphics. The third is the jqChart javascript code itself, located in "jquery.jqChart.min.js". The last one is the jqRangeSlider javascript, located in "jquery.jqRangeSlider.min.js". It is used when the chart zooming is enabled. [css] - Contains the Css files that the jqChart and the jqRangeSlider need. [samples] - Contains some examples that use the jqChart. For full list of samples plese visit - jqChart for ASP.NET Samples. [themes] - Contains the themes shipped with the products. It is used from the jqRangeSlider. Since jqRangeSlider supports jQuery UI Themeroller, any theme compatible with jQuery UI ThemeRoller will work for jqRangeSlider as well. You can download any additional themes directly from jQuery UI's ThemeRoller site available here: http://jqueryui.com/themeroller/ or reference them from Microsoft's / Google's CDN. <link rel="stylesheet" type="text/css" media="screen" href="http://ajax.aspnetcdn.com/ajax/jquery.ui/1.8.21/themes/smoothness/jquery-ui.css" /> The final result you will have in an ASPX page containing jqChart would be something similar to that (assuming you have copied the [js] to the Script folder and [css] to Content folder of your ASP.NET site respectively). <%@ Page Language="C#" AutoEventWireup="true" CodeBehind="Default.aspx.cs" Inherits="samples_cs.Default" %> <%@ Register Assembly="JQChart.Web" Namespace="JQChart.Web.UI.WebControls" TagPrefix="jqChart" %> <!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd"> <html > <head runat="server"> <title>jqChart ASP.NET Sample</title> <link rel="stylesheet" type="text/css" href="~/Content/jquery.jqChart.css" /> <link rel="stylesheet" type="text/css" href="~/Content/jquery.jqRangeSlider.css" /> <link rel="stylesheet" type="text/css" href="~/Content/themes/smoothness/jquery-ui-1.8.21.css" /> <script src="<% = ResolveUrl("~/Scripts/jquery-1.5.1.min.js") %>" type="text/javascript"></script> <script src="<% = ResolveUrl("~/Scripts/jquery.jqRangeSlider.min.js") %>" type="text/javascript"></script> <script src="<% = ResolveUrl("~/Scripts/jquery.jqChart.min.js") %>" type="text/javascript"></script> <!--[if IE]><script lang="javascript" type="text/javascript" src="<% = ResolveUrl("~/Scripts/excanvas.js") %>"></script><![endif]--> </head> <body> <form id="form1" runat="server"> <asp:ObjectDataSource ID="ObjectDataSource1" runat="server" SelectMethod="GetData" TypeName="SamplesBrowser.Models.ChartData"></asp:ObjectDataSource> <jqChart:Chart ID="Chart1" Width="500px" Height="300px" runat="server" DataSourceID="ObjectDataSource1"> <Title Text="Chart Title"></Title> <Animation Enabled="True" Duration="00:00:01" /> <Axes> <jqChart:CategoryAxis Location="Bottom" ZoomEnabled="true"> </jqChart:CategoryAxis> </Axes> <Series> <jqChart:ColumnSeries XValuesField="Label" YValuesField="Value1" Title="Column"> </jqChart:ColumnSeries> <jqChart:LineSeries XValuesField="Label" YValuesField="Value2" Title="Line"> </jqChart:LineSeries> </Series> </jqChart:Chart> </form> </body> </html>   Official Site | Samples | Download | Documentation | Forum | Twitter

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• Introduction to Human Workflow 11g

  - by agiovannetti

  Human Workflow is a component of SOA Suite just like BPEL, Mediator, Business Rules, etc. The Human Workflow component allows you to incorporate human intervention in a business process. You can use Human Workflow to create a business process that requires a manager to approve purchase orders greater than $10,000; or a business process that handles article reviews in which a group of reviewers need to vote/approve an article before it gets published. Human Workflow can handle the task assignment and routing as well as the generation of notifications to the participants. There are three common patterns or usages of Human Workflow: 1) Approval Scenarios: manage documents and other transactional data through approval chains . For example: approve expense report, vacation approval, hiring approval, etc. 2) Reviews by multiple users or groups: group collaboration and review of documents or proposals. For example, processing a sales quote which is subject to review by multiple people. 3) Case Management: workflows around work management or case management. For example, processing a service request. This could be routed to various people who all need to modify the task. It may also incorporate ad hoc routing which is unknown at design time. SOA 11g Human Workflow includes the following features: Assignment and routing of tasks to the correct users or groups. Deadlines, escalations, notifications, and other features required for ensuring the timely performance of a task. Presentation of tasks to end users through a variety of mechanisms, including a Worklist application. Organization, filtering, prioritization and other features required for end users to productively perform their tasks. Reports, reassignments, load balancing and other features required by supervisors and business owners to manage the performance of tasks. Human Workflow Architecture The Human Workflow component is divided into 3 modules: the service interface, the task definition and the client interface module. The Service Interface handles the interaction with BPEL and other components. The Client Interface handles the presentation of task data through clients like the Worklist application, portals and notification channels. The task definition module is in charge of managing the lifecycle of a task. Who should get the task assigned? What should happen next with the task? When must the task be completed? Should the task be escalated?, etc Stages and Participants When you create a Human Task you need to specify how the task is assigned and routed. The first step is to define the stages and participants. A stage is just a logical group. A participant can be a user, a group of users or an application role. The participants indicate the type of assignment and routing that will be performed. Stages can be sequential or in parallel. You can combine them to create any usage you require. See diagram below: Assignment and Routing There are different ways a task can be assigned and routed: Single Approver: task is assigned to a single user, group or role. For example, a vacation request is assigned to a manager. If the manager approves or rejects the request, the employee is notified with the decision. If the task is assigned to a group then once one of managers acts on it, the task is completed. Parallel : task is assigned to a set of people that must work in parallel. This is commonly used for voting. For example, a task gets approved once 50% of the participants approve it. You can also set it up to be a unanimous vote. Serial : participants must work in sequence. The most common scenario for this is management chain escalation. FYI (For Your Information) : task is assigned to participants who can view it, add comments and attachments, but can not modify or complete the task. Task Actions The following is the list of actions that can be performed on a task: Claim : if a task is assigned to a group or multiple users, then the task must be claimed first to be able to act on it. Escalate : if the participant is not able to complete a task, he/she can escalate it. The task is reassigned to his/her manager (up one level in a hierarchy). Pushback : the task is sent back to the previous assignee. Reassign :if the participant is a manager, he/she can delegate a task to his/her reports. Release : if a task is assigned to a group or multiple users, it can be released if the user who claimed the task cannot complete the task. Any of the other assignees can claim and complete the task. Request Information and Submit Information : use when the participant needs to supply more information or to request more information from the task creator or any of the previous assignees. Suspend and Resume :if a task is not relevant, it can be suspended. A suspension is indefinite. It does not expire until Resume is used to resume working on the task. Withdraw : if the creator of a task does not want to continue with it, for example, he wants to cancel a vacation request, he can withdraw the task. The business process determines what happens next. Renew : if a task is about to expire, the participant can renew it. The task expiration date is extended one week. Notifications Human Workflow provides a mechanism for sending notifications to participants to alert them of changes on a task. Notifications can be sent via email, telephone voice message, instant messaging (IM) or short message service (SMS). Notifications can be sent when the task status changes to any of the following: Assigned/renewed/delegated/reassigned/escalated Completed Error Expired Request Info Resume Suspended Added/Updated comments and/or attachments Updated Outcome Withdraw Other Actions (e.g. acquiring a task) Here is an example of an email notification: Worklist Application Oracle BPM Worklist application is the default user interface included in SOA Suite. It allows users to access and act on tasks that have been assigned to them. For example, from the Worklist application, a loan agent can review loan applications or a manager can approve employee vacation requests. Through the Worklist Application users can: Perform authorized actions on tasks, acquire and check out shared tasks, define personal to-do tasks and define subtasks. Filter tasks view based on various criteria. Work with standard work queues, such as high priority tasks, tasks due soon and so on. Work queues allow users to create a custom view to group a subset of tasks in the worklist, for example, high priority tasks, tasks due in 24 hours, expense approval tasks and more. Define custom work queues. Gain proxy access to part of another user's tasks. Define custom vacation rules and delegation rules. Enable group owners to define task dispatching rules for shared tasks. Collect a complete workflow history and audit trail. Use digital signatures for tasks. Run reports like Unattended tasks, Tasks productivity, etc. Here is a screenshoot of what the Worklist Application looks like. On the right hand side you can see the tasks that have been assigned to the user and the task's detail. References Introduction to SOA Suite 11g Human Workflow Webcast Note 1452937.2 Human Workflow Information Center Using the Human Workflow Service Component 11.1.1.6 Human Workflow Samples Human Workflow APIs Java Docs

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• At times, you need to hire a professional.

  - by Phil Factor

  After months of increasingly demanding toil, the development team I belonged to was told that the project was to be canned and the whole team would be fired.  I’d been brought into the team as an expert in the data implications of a business re-engineering of a major financial institution. Nowadays, you’d call me a data architect, I suppose.  I’d spent a happy year being paid consultancy fees solving a succession of interesting problems until the point when the company lost is nerve, and closed the entire initiative. The IT industry was in one of its characteristic mood-swings downwards.  After the announcement, we met in the canteen. A few developers had scented the smell of death around the project already hand had been applying unsuccessfully for jobs. There was a sense of doom in the mass of dishevelled and bleary-eyed developers. After giving vent to anger and despair, talk turned to getting new employment. It was then that I perked up. I’m not an obvious choice to give advice on getting, or passing,  IT interviews. I reckon I’ve failed most of the job interviews I’ve ever attended. I once even failed an interview for a job I’d already been doing perfectly well for a year. The jobs I’ve got have mostly been from personal recommendation. Paradoxically though, from years as a manager trying to recruit good staff, I know a lot about what IT managers are looking for.  I gave an impassioned speech outlining the important factors in getting to an interview.  The most important thing, certainly in my time at work is the quality of the résumé or CV. I can’t even guess the huge number of CVs (résumés) I’ve read through, scanning for candidates worth interviewing.  Many IT Developers find it impossible to describe their  career succinctly on two sides of paper.  They leave chunks of their life out (were they in prison?), get immersed in detail, put in irrelevancies, describe what was going on at work rather than what they themselves did, exaggerate their importance, criticize their previous employers, aren’t  aware of the important aspects of a role to a potential employer, suffer from shyness and modesty,  and lack any sort of organized perspective of their work. There are many ways of failing to write a decent CV. Many developers suffer from the delusion that their worth can be recognized purely from the code that they write, and shy away from anything that seems like self-aggrandizement. No.  A resume must make a good impression, which means presenting the facts about yourself in a clear and positive way. You can’t do it yourself. Why not have your resume professionally written? A good professional CV Writer will know the qualities being looked for in a CV and interrogate you to winkle them out. Their job is to make order and sense out of a confused career, to summarize in one page a mass of detail that presents to any recruiter the information that’s wanted. To stand back and describe an accurate summary of your skills, and work-experiences dispassionately, without rancor, pity or modesty. You are no more capable of producing an objective documentation of your career than you are of taking your own appendix out.  My next recommendation was more controversial. This is to have a professional image overhaul, or makeover, followed by a professionally-taken photo portrait. I discovered this by accident. It is normal for IT professionals to face impossible deadlines and long working hours by looking more and more like something that had recently blocked a sink. Whilst working in IT, and in a state of personal dishevelment, I’d been offered the role in a high-powered amateur production of an old ex- Broadway show, purely for my singing voice. I was supposed to be the presentable star. When the production team saw me, the air was thick with tension and despair. I was dragged kicking and protesting through a succession of desperate grooming, scrubbing, dressing, dieting. I emerged feeling like “That jewelled mass of millinery, That oiled and curled Assyrian bull, Smelling of musk and of insolence.” (Tennyson Maud; A Monodrama (1855) Section v1 stanza 6) I was then photographed by a professional stage photographer.  When the photographs were delivered, I was amazed. It wasn’t me, but it looked somehow respectable, confident, trustworthy.   A while later, when the show had ended, I took the photos, and used them for work. They went with the CV to job applications. It did the trick better than I could ever imagine.  My views went down big with the developers. Old rivalries were put immediately to one side. We voted, with a show of hands, to devote our energies for the entire notice period to getting employable. We had a team sourcing the CV Writer,  a team organising the make-overs and photographer, and a third team arranging  mock interviews. A fourth team determined the best websites and agencies for recruitment, with the help of friends in the trade.  Because there were around thirty developers, we were in a good negotiating position.  Of the three CV Writers we found who lived locally, one proved exceptional. She was an ex-journalist with an eye to detail, and years of experience in manipulating language. We tried her skills out on a developer who seemed a hopeless case, and he was called to interview within a week.  I was surprised, too, how many companies were experts at image makeovers. Within the month, we all looked like those weird slick  people in the ‘Office-tagged’ stock photographs who stare keenly and interestedly at PowerPoint slides in sleek chromium-plated high-rise offices. The portraits we used still adorn the entries of many of my ex-colleagues in LinkedIn. After a months’ worth of mock interviews, and technical Q&A, our stutters, hesitations, evasions and periphrastic circumlocutions were all gone.  There is little more to relate. With the résumés or CVs, mugshots, and schooling in how to pass interviews, we’d all got new and better-paid jobs well  before our month’s notice was ended. Whilst normally, an IT team under the axe is a sad and depressed place to belong to, this wonderful group of people had proved the power of organized group action in turning the experience to advantage. It left us feeling slightly guilty that we were somehow cheating, but I guess we were merely leveling the playing-field.

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• What's up with LDoms: Part 5 - A few Words about Consoles

  - by Stefan Hinker

  Back again to look at a detail of LDom configuration that is often forgotten - the virtual console server. Remember, LDoms are SPARC systems.  As such, each guest will have it's own OBP running.  And to connect to that OBP, the administrator will need a console connection.  Since it's OBP, and not some x86 BIOS, this console will be very serial in nature ;-)  It's really very much like in the good old days, where we had a terminal concentrator where all those serial cables ended up in.  Just like with other components in LDoms, the virtualized solution looks very similar. Every LDom guest requires exactly one console connection.  Envision this similar to the RS-232 port on older SPARC systems.  The LDom framework provides one or more console services that provide access to these connections.  This would be the virtual equivalent of a network terminal server (NTS), where all those serial cables are plugged in.  In the physical world, we'd have a list somewhere, that would tell us which TCP-Port of the NTS was connected to which server.  "ldm list" does just that: root@sun # ldm list NAME STATE FLAGS CONS VCPU MEMORY UTIL UPTIME primary active -n-cv- UART 16 7680M 0.4% 27d 8h 22m jupiter bound ------ 5002 20 8G mars active -n---- 5000 2 8G 0.5% 55d 14h 10m venus active -n---- 5001 2 8G 0.5% 56d 40m pluto inactive ------ 4 4G The column marked "CONS" tells us, where to reach the console of each domain. In the case of the primary domain, this is actually a (more) physical connection - it's the console connection of the physical system, which is either reachable via the ILOM of that system, or directly via the serial console port on the chassis. All the other guests are reachable through the console service which we created during the inital setup of the system.  Note that pluto does not have a port assigned.  This is because pluto is not yet bound.  (Binding can be viewed very much as the assembly of computer parts - CPU, Memory, disks, network adapters and a serial console cable are all put together when binding the domain.)  Unless we set the port number explicitly, LDoms Manager will do this on a first come, first serve basis.  For just a few domains, this is fine.  For larger deployments, it might be a good idea to assign these port numbers manually using the "ldm set-vcons" command.  However, there is even better magic associated with virtual consoles. You can group several domains into one console group, reachable through one TCP port of the console service.  This can be useful when several groups of administrators are to be given access to different domains, or for other grouping reasons.  Here's an example: root@sun # ldm set-vcons group=planets service=console jupiter root@sun # ldm set-vcons group=planets service=console pluto root@sun # ldm bind jupiter root@sun # ldm bind pluto root@sun # ldm list NAME STATE FLAGS CONS VCPU MEMORY UTIL UPTIME primary active -n-cv- UART 16 7680M 6.1% 27d 8h 24m jupiter bound ------ 5002 200 8G mars active -n---- 5000 2 8G 0.6% 55d 14h 12m pluto bound ------ 5002 4 4G venus active -n---- 5001 2 8G 0.5% 56d 42m root@sun # telnet localhost 5002 Trying 127.0.0.1... Connected to localhost. Escape character is '^]'. sun-vnts-planets: h, l, c{id}, n{name}, q:l DOMAIN ID DOMAIN NAME DOMAIN STATE 2 jupiter online 3 pluto online sun-vnts-planets: h, l, c{id}, n{name}, q:npluto Connecting to console "pluto" in group "planets" .... Press ~? for control options .. What I did here was add the two domains pluto and jupiter to a new console group called "planets" on the service "console" running in the primary domain.  Simply using a group name will create such a group, if it doesn't already exist.  By default, each domain has its own group, using the domain name as the group name.  The group will be available on port 5002, chosen by LDoms Manager because I didn't specify it.  If I connect to that console group, I will now first be prompted to choose the domain I want to connect to from a little menu. Finally, here's an example how to assign port numbers explicitly: root@sun # ldm set-vcons port=5044 group=pluto service=console pluto root@sun # ldm bind pluto root@sun # ldm list NAME STATE FLAGS CONS VCPU MEMORY UTIL UPTIME primary active -n-cv- UART 16 7680M 3.8% 27d 8h 54m jupiter active -t---- 5002 200 8G 0.5% 30m mars active -n---- 5000 2 8G 0.6% 55d 14h 43m pluto bound ------ 5044 4 4G venus active -n---- 5001 2 8G 0.4% 56d 1h 13m With this, pluto would always be reachable on port 5044 in its own exclusive console group, no matter in which order other domains are bound. Now, you might be wondering why we always have to mention the console service name, "console" in all the examples here.  The simple answer is because there could be more than one such console service.  For all "normal" use, a single console service is absolutely sufficient.  But the system is flexible enough to allow more than that single one, should you need them.  In fact, you could even configure such a console service on a domain other than the primary (or control domain), which would make that domain a real console server.  I actually have a customer who does just that - they want to separate console access from the control domain functionality.  But this is definately a rather sophisticated setup. Something I don't want to go into in this post is access control.  vntsd, which is the daemon providing all these console services, is fully RBAC-aware, and you can configure authorizations for individual users to connect to console groups or individual domain's consoles.  If you can't wait until I get around to security, check out the man page of vntsd. Further reading: The Admin Guide is rather reserved on this subject.  I do recommend to check out the Reference Manual. The manpage for vntsd will discuss all the control sequences as well as the grouping and authorizations mentioned here.

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