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• A Technique for Performing Cross-host Upgrades to FMW 11gR1

  - by reza.shafii

  The main tool used for the upgrade of iAS 10g mid-tier (data not stored in 10g meta-data repository schemas) environments to Fusion Middleware (FMW) 11gR1 is the FMW Upgrade Assistant (UA). This tool performs what we call an out-of-place upgrade which in a nut-shell means the following: Upgrade is performed by pointing the UA to a 10g source topology as well as an 11g destination topology. The destination topology must be created, using the standard FMW 11g installation and configuration process, prior to the execution of the UA. The UA carries over all of the required changes from the source environment to the destination. This approach has a number of advantages rooted in the fact that the source environment - which is presumably working well and serving its needs - is not disturbed during the upgrade process as the UA only performs read-only operations on it. The UA today can only perform such out-of-place upgrades when the source and destination topologies reside on the same machine. This can sometimes be an issue when the host on which the iAS 10g environment is installed is running at full capacity and installing new hardware for the purpose of the upgrade (in most cases what would be needed is extra memory) is completely infeasible. In such cases, upgrade across a different host is still possible by using the following technique: Backup your source environment and restore it on to a target machine. The backup and restore procedures for the iAS 10.1.2 components are described within this section of the release's Administration Guide. As described in the docs, the Oracle Application Server Backup and Recovery Tool provides capabilities for backing up the installation on one machine and restoring it on another which is exactly what you want to do for the purpose of cross host upgrade. Ensure that the restored environment on your target host is fully functional. Go through the upgrade steps on the target machine to perform the out-of-place upgrade using the UA. Although this process does add another big step to the overall upgrade process, it does make it possible to perform a cross-host upgrade to 11gR1 when necessary. The easiest approach would of course be to find a way of ensuring that the required hardware capacity for upgrade is available on the original 10g host. Using techniques such as scheduling the upgrade at low traffic times and/or temporarily stopping other processes running on the machine to clear up some memory might provide you the sufficient memory needed to perform the out-of-place upgrade and save you the need for using the backup/restore technique I have described in this post.

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• How to stream H264 Video from camera over FTP?

  - by Jay

  I bought a h264 security camera system last year and set it up to ftp video to my computer. I was able to get the video to play (even though it played a little fast) on Ubuntu 11.04 using mplayer. A few months ago, I did a fresh install of 12.04 and I cannot seem to get the video to play with mplayer, smplayer or VLC. I have the restricted formats video packages installed and when playing with any of the players, all I get is a gray video. When calling mplayer from the command line to play the video with no options, I get a lot of these errors: [h264 @ 0x7f278c61f280]concealing 1320 DC, 1320 AC, 1320 MV errors No pts value from demuxer to use for frame! pts after filters MISSING I'm not a video expert and have been coming up with a lot of dead ends when Googling for this. Could someone offer some advice about how to play these videos? Here is the output of mediainfo for a sample file. mediainfo -f sec-cam01-m-20120921-212454.h264 General Count : 278 Count of stream of this kind : 1 Kind of stream : General Kind of stream : General Stream identifier : 0 Count of video streams : 1 Video_Format_List : AVC Video_Format_WithHint_List : AVC Codecs Video : AVC Complete name : sec-cam01-m-20120921-212454.h264 File name : sec-cam01-m-20120921-212454 File extension : h264 Format : AVC Format : AVC Format/Info : Advanced Video Codec Format/Url : http://developers.videolan.org/x264.html Format/Extensions usually used : avc h264 Commercial name : AVC Internet media type : video/H264 Codec : AVC Codec : AVC Codec/Info : Advanced Video Codec Codec/Url : http://developers.videolan.org/x264.html Codec/Extensions usually used : avc h264 File size : 1097315 File size : 1.05 MiB File size : 1 MiB File size : 1.0 MiB File size : 1.05 MiB File size : 1.046 MiB File last modification date : UTC 2012-09-22 01:27:12 File last modification date (local) : 2012-09-21 21:27:12 Video Count : 205 Count of stream of this kind : 1 Kind of stream : Video Kind of stream : Video Stream identifier : 0 Format : AVC Format/Info : Advanced Video Codec Format/Url : http://developers.videolan.org/x264.html Commercial name : AVC Format profile : [email protected] Format settings : 1 Ref Frames Format settings, CABAC : No Format settings, CABAC : No Format settings, ReFrames : 1 Format settings, ReFrames : 1 frame Format settings, GOP : M=1, N=3 Internet media type : video/H264 Codec : AVC Codec : AVC Codec/Family : AVC Codec/Info : Advanced Video Codec Codec/Url : http://developers.videolan.org/x264.html Codec profile : [email protected] Codec settings : 1 Ref Frames Codec settings, CABAC : No Codec_Settings_RefFrames : 1 Width : 704 Width : 704 pixels Height : 480 Height : 480 pixels Pixel aspect ratio : 1.000 Display aspect ratio : 1.467 Display aspect ratio : 3:2 Standard : NTSC Resolution : 8 Resolution : 8 bits Colorimetry : 4:2:0 Color space : YUV Chroma subsampling : 4:2:0 Bit depth : 8 Bit depth : 8 bits Scan type : Progressive Scan type : Progressive Interlacement : PPF Interlacement : Progressive Edit: Here is a sample video using the same encoding: https://www.dropbox.com/s/l5acwzy8rtqn9xe/sec-cam08-m-20121118-105815.h264 (not the same video as mediainfo output)

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• Download Internet Explorer 9 RTM

  - by Harish Ranganathan

  The much anticipated RTM release of Internet Explorer 9 (IE9) happened today.  IE9 preview release was first showcased at MIX 2010 and post that there were 7-8 Platform Preview releases.  Also, IE9 Beta came out in September 2010 with close to 10 million downloads within a month.  More recently, the RC version was out with much improved performance.  Today, marks the launch of IE9 RTM.  What this means is that, within an year, the IE Team has shipped the stable product, much faster than the earlier cycles for IE8 and IE7.  I wanted to clarify a few things (myths) that arise in common 1. I am already using Chrome and its faster for me, why would I need IE9 IE9 uses 100% hardware acceleration which means, you are going to get the best of performance compared to any other browser that shipped/will ship in future.  With native Windows support, IE9 will outperform all other browsers in terms of performance. 2. What about standards and security Agreed IE6 hasn’t been in the best of standards, but why would someone compare IE6 which was released almost 10 years back.  Later, we shipped IE7 and IE8 which had the best of standards and supports during their timeframes, but one would agree that standards and specifications keep getting updated and its hard to keep pace with the same for older browsers.  Example. HTML5 support is not there in IE8 but it is very much there in IE9.  IE9 supports most of the stable standards of HTML5 and its going to provide preview releases for the work-in-progress standards. 3. IE doesn’t keep in pace with other browsers Agreed! we don’t force/release updates on major versions in very short time periods.  What we do is provide Windows Update that provides security updates/patches and other critical updates for not just IE but the whole of Windows operating system 4. I am running Windows XP, what do I do? This is the trickiest part.  Windows XP isn’t the supported operating system for IE9 and there are various reasons to it.  The recommended operating system is Windows Vista and Windows 7.  In the interest of technology and its pace, we had to discontinue Windows XP both from a retail selling perspective as well as IE9 support.  But, the recent 2 years has seen PCs/Laptops only shipped with Windows Vista or Windows 7 so, it shouldn't affect them. 5. Where do I verify IE9’s performance/standard support and other information. http://samples.msdn.microsoft.com/ietestcenter/  Here below is a snapshot of one of the tests. Clearly IE9 outperforms all other browsers and will continue to outperform them in future.  You can download IE9 from www.beautyoftheweb.com Cheers!!!

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• Analysis Services Tabular books #ssas #tabular

  - by Marco Russo (SQLBI)

  Many people are looking for books about Analysis Services Tabular. Today there are two books available and they complement each other: Microsoft SQL Server 2012 Analysis Services: The BISM Tabular Model by Marco Russo, Alberto Ferrari and Chris Webb Applied Microsoft SQL Server 2012 Analysis Services: Tabular Modeling by Teo Lachev The book I wrote with Alberto and Chris is a complete guide to create tabular models and has a good coverage about DAX, including how to use it for enriching a semantic model with calculated columns and measures and how to use it for querying a Tabular model. In my experience, DAX as a query language is a very interesting option for custom analytical applications that requires a fast calculation engine, or simply for standard reports running in Reporting Services and accessing a Tabular model. You can freely preview the table of content and read some excerpts from the book on Safari Books Online. The book is in printing and should be shipped within mid-July, so finally it will be very soon on the shelf of all the people already preordered it! The Teo Lachev’s book, covers the full spectrum of Tabular models provided by Microsoft: starting with self-service BI, you have users creating a model with PowerPivot for Excel, publishing it to PowerPivot for SharePoint and exploring data by using Power View; then, the PowerPivot for Excel model can be imported in a Tabular model and published in Analysis Services, adding more control on the model through row-level security and partitioning, for example. Teo’s book follows a step-by-step approach describing each feature that is very good for a beginner that is new to PowerPivot and/or to BISM Tabular. If you need to get the big picture and to start using the products that are part of the new Microsoft wave of BI products, the Teo’s book is for you. After you read the book from Teo, or if you already have a certain confidence with PowerPivot or BISM Tabular and you want to go deeper about internals, best practices, design patterns in just BISM Tabular, then our book is a suggested read: it contains several chapters about DAX, includes discussions about new opportunities in data model design offered by Tabular models, and also provides examples of optimizations you can obtain in DAX and best practices in data modeling and queries. It might seem strange that an author write a review of a book that might seem to compete with his one, but in reality these two books complement each other and are not alternatives. If you have any doubt, buy both: you will be not disappointed! Moreover, Amazon usually offers you a deal to buy three books, including the Visualizing Data with Microsoft Power View, another good choice for getting all the details about Power View.

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• VSDB to SSDT part 4 : Redistributable database deployment package with SqlPackage.exe

  - by Etienne Giust

  The goal here is to use SSDT SqlPackage to deploy the output of a Visual Studio 2012 Database project… a bit in the same fashion that was detailed here : http://geekswithblogs.net/80n/archive/2012/09/12/vsdb-to-ssdt-part-3--command-line-deployment-with-sqlpackage.exe.aspx   The difference is we want to do it on an environment where Visual Studio 2012 and SSDT are not installed. This might be the case of your Production server.   Package structure So, to get started you need to create a folder named “DeploymentSSDTRedistributable”. This folder will have the following structure :         The dacpac and dll files are the outputs of your Visual Studio 2012 Database project. If your database project references another database project, you need to put their dacpac and dll here too, otherwise deployment will not work. The publish.xml file is the publish configuration suitable for your target environment. It holds connexion strings, SQLVARS parameters and deployment options. Review it carefully. The SqlDacRuntime folder (an arbitrary chosen name) will hold the SqlPackage executable and supporting libraries   Contents of the SqlDacRuntime folder Here is what you need to put in the SqlDacRuntime folder  :      You will be able to find these files in the following locations, on a machine with Visual Studio 2012 Ultimate installed : C:\Program Files (x86)\Microsoft SQL Server\110\DAC\bin : SqlPackage.exe Microsoft.Data.Tools.Schema.Sql.dll  Microsoft.Data.Tools.Utilities.dll Microsoft.SqlServer.Dac.dll C:\Windows\Microsoft.NET\assembly\GAC_MSIL\Microsoft.SqlServer.TransactSql.ScriptDom\v4.0_11.0.0.0__89845dcd8080cc91 Microsoft.SqlServer.TransactSql.ScriptDom.dll   Deploying   Now take your DeploymentSSDTRedistributable deployment package to your remote machine. In a standard command window, place yourself inside the DeploymentSSDTRedistributable  folder.   You can first perform a check of what will be updated in the target database. The DeployReport task of SqlPackage.exe will help you do that. The following command will output an xml of the changes:   "SqlDacRuntime/SqlPackage.exe" /Action:DeployReport /SourceFile:./Our.Database.dacpac /Profile:./Release.publish.xml /OutputPath:./ChangesToDeploy.xml      You might get some warnings on Log and Data file like I did. You can ignore them. Also, the tool is warning about data loss when removing a column from a table. By default, the publish.xml options will prevent you from deploying when data loss is occuring (see the BlockOnPossibleDataLoss inside the publish.xml file). Before actual deployment, take time to carefully review the changes to be applied in the ChangesToDeploy.xml file.    When you are satisfied, you can deploy your changes with the following command : "SqlDacRuntime/SqlPackage.exe" /Action:Publish /SourceFile:./Our.Database.dacpac /Profile:./Release.publish.xml   Et voilà !  Your dacpac file has been deployed to your database. I’ve been testing this on a SQL 2008 Server (not R2) but it should work on 2005, 2008 R2 and 2012 as well.   Many thanks to Anuj Chaudhary for his article on the subject : http://www.anujchaudhary.com/2012/08/sqlpackageexe-automating-ssdt-deployment.html

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• clear explanation sought: throw() and stack unwinding

  - by Jerry Gagelman

  I'm not a programmer but have learned a lot watching others. I am writing wrapper classes to simplify things with a really technical API that I'm working with. Its routines return error codes, and I have a function that converts those to strings: static const char* LibErrString(int errno); For uniformity I decided to have member of my classes throw an exception when an error is encountered. I created a class: struct MyExcept : public std::exception { const char* errstr_; const char* what() const throw() {return errstr_;} MyExcept(const char* errstr) : errstr_(errstr) {} }; Then, in one of my classes: class Foo { public: void bar() { int err = SomeAPIRoutine(...); if (err != SUCCESS) throw MyExcept(LibErrString(err)); // otherwise... } }; The whole thing works perfectly: if SomeAPIRoutine returns an error, a try-catch block around the call to Foo::bar catches a standard exception with the correct error string in what(). Then I wanted the member to give more information: void Foo::bar() { char adieu[128]; int err = SomeAPIRoutine(...); if (err != SUCCESS) { std::strcpy(adieu,"In Foo::bar... "); std::strcat(adieu,LibErrString(err)); throw MyExcept((const char*)adieu); } // otherwise... } However, when SomeAPIRoutine returns an error, the what() string returned by the exception contains only garbage. It occurred to me that the problem could be due to adieu going out of scope once the throw is called. I changed the code by moving adieu out of the member definition and making it an attribute of the class Foo. After this, the whole thing worked perfectly: a try-call block around a call to Foo::bar that catches an exception has the correct (expanded) string in what(). Finally, my question: what exactly is popped off the stack (in sequence) when the exception is thrown in the if-block when the stack "unwinds?" As I mentioned above, I'm a mathematician, not a programmer. I could use a really lucid explanation of what goes onto the stack (in sequence) when this C++ gets converted into running machine code.

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• Hadoop growing pains

  - by Piotr Rodak

  This post is not going to be about SQL Server. I have been reading recently more and more about “Big Data” – very catchy term that describes untamed increase of the data that mankind is producing each day and the struggle to capture the meaning of these data. Ten years ago, and perhaps even three years ago this need was not so recognized. Increasing number of smartphones and discernable trend of mainstream Internet traffic moving to the smartphone generated one means that there is bigger and bigger stream of information that has to be stored, transformed, analysed and perhaps monetized. The nature of this traffic makes if very difficult to wrap it into boundaries of relational database engines. The amount of data makes it near to impossible to process them in relational databases within reasonable time. This is where ‘cloud’ technologies come to play. I just read a good article about the growing pains of Hadoop, which became one of the leading players on distributed processing arena within last year or two. Toby Baer concludes in it that lack of enterprise ready toolsets hinders Hadoop’s apprehension in the enterprise world. While this is true, something else drew my attention. According to the article there are already about half of a dozen of commercially supported distributions of Hadoop. For me, who has not been involved into intricacies of open-source world, this is quite interesting observation. On one hand, it is good that there is competition as it is beneficial in the end to the customer. On the other hand, the customer is faced with difficulty of choosing the right distribution. In future, when Hadoop distributions fork even more, this choice will be even harder. The distributions will have overlapping sets of features, yet will be quite incompatible with each other. I suppose it will take a few years until leaders emerge and the market will begin to resemble what we see in Linux world. There are myriads of distributions, but only few are acknowledged by the industry as enterprise standard. Others are honed by bearded individuals with too much time to spend. In any way, the third fact I can’t help but notice about the proliferation of distributions of Hadoop is that IT professionals will have jobs.   BuzzNet Tags: Hadoop,Big Data,Enterprise IT

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• Is there a better term than "smoothness" or "granularity" to describe this language feature?

  - by Chris Stevens

  One of the best things about programming is the abundance of different languages. There are general purpose languages like C++ and Java, as well as little languages like XSLT and AWK. When comparing languages, people often use things like speed, power, expressiveness, and portability as the important distinguishing features. There is one characteristic of languages I consider to be important that, so far, I haven't heard [or been able to come up with] a good term for: how well a language scales from writing tiny programs to writing huge programs. Some languages make it easy and painless to write programs that only require a few lines of code, e.g. task automation. But those languages often don't have enough power to solve large problems, e.g. GUI programming. Conversely, languages that are powerful enough for big problems often require far too much overhead for small problems. This characteristic is important because problems that look small at first frequently grow in scope in unexpected ways. If a programmer chooses a language appropriate only for small tasks, scope changes can require rewriting code from scratch in a new language. And if the programmer chooses a language with lots of overhead and friction to solve a problem that stays small, it will be harder for other people to use and understand than necessary. Rewriting code that works fine is the single most wasteful thing a programmer can do with their time, but using a bazooka to kill a mosquito instead of a flyswatter isn't good either. Here are some of the ways this characteristic presents itself. Can be used interactively - there is some environment where programmers can enter commands one by one Requires no more than one file - neither project files nor makefiles are required for running in batch mode Can easily split code across multiple files - files can refeence each other, or there is some support for modules Has good support for data structures - supports structures like arrays, lists, and especially classes Supports a wide variety of features - features like networking, serialization, XML, and database connectivity are supported by standard libraries Here's my take on how C#, Python, and shell scripting measure up. Python scores highest. Feature C# Python shell scripting --------------- --------- --------- --------------- Interactive poor strong strong One file poor strong strong Multiple files strong strong moderate Data structures strong strong poor Features strong strong strong Is there a term that captures this idea? If not, what term should I use? Here are some candidates. Scalability - already used to decribe language performance, so it's not a good idea to overload it in the context of language syntax Granularity - expresses the idea of being good just for big tasks versus being good for big and small tasks, but doesn't express anything about data structures Smoothness - expresses the idea of low friction, but doesn't express anything about strength of data structures or features Note: Some of these properties are more correctly described as belonging to a compiler or IDE than the language itself. Please consider these tools collectively as the language environment. My question is about how easy or difficult languages are to use, which depends on the environment as well as the language.

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• The winning combination: Oracle VM Server for x86 + Oracle Sun Fire HW

  - by Karim Berrah

  You might be wondering why OVM Server for x86 (OVM/x86 here and below) should be seriously considered as a nice (business point of view) alternative to standard Hypervisors, if you are virtualizing Oracle Software, especially if you are planning to move to Oracle x86 Hardware (rackmount or blades). Well, let see some "not well known" facts that might interest you and help you in saving more money for your entire company (and not only the Virtulization team). Fact 1: OVM/x86 is considered as a hard partitionning technology (check page 2 of Oracle Server Partitionning Licencing Policies), so if you are buying new servers based on the latest INTEL Xeon E7 CPUs (10 cores per Socket) and have some licencing issues in deploying further Oracle SW, because you are using a hypervisor not recognized as a hard partitionning technology (like VMware), then you need to check here how to do it with OVM . This might help you to continue to deploy your Oracle DB instances on new x86 HW (12 cores, 40 cores, 64 cores servers) in a reasonable way, without having to pay licences for 12 CPU, 40 CPUs or 64 CPUs. You might also consider migrating your legacy Oracle DB DBs to a virtualized environment like OVM/x86 an recover some CPU licences, that can be reused somewhere else in production. Fact 2: OVM/x86 is free to use, without any extra licence for any specific feature (LiveMigration, High Availability, Embedded Management Console). If you want to use it on non Oracle HW, there is a support fee per  system and per year, that is much below VMware support (Oracle VM Premier Limited Support for systems up to 2 CPUs, and Oracle VM Premier Support for any bigger system, independently on the number of populated sockets). Fact 3: support is included with your Oracle x86 HW support (OPS for systems)  and you can re-install on you system Oracle Linux, Oracle Solaris or Oracle VM server for x86, without beeing charged, an keeping the same support level. Fact 4: it is less expensive to virtualize Oracle Linux or Oracle Solaris on OVM/x86 with Oracle HW that any other similar solution with VMware, because all the VMs are then supported and licenced when you buy Oracle HW with OPS. Fact 5: Oracle VM Templates bring you many Virtual Machines already installed, patched and optimized for various Oracle applications. And to be more specific, those templates are fully supported by Oracle, which is not really true when it comes to another hypervisor. By optimized VM Kernel, I mean PV drivers, OVM-ready kernels in the VM, single source clock for all the VMS, better memory management of the VM ... Fact 6: there is no extra costs for a management console. OVM comes with a free OVM Manager package for Linux.  More infos: Latest announcement of OVM/x86 update 2.2.2 A short flash demo of OVM server for x86 A short flash demo on OVM Templates and Virtual Assembly Builder Oracle Linux Support and Oracle VM Support Global Price List  ISVs: Benefits for Independant Sofwtare Vendors (ISVs) in using OVM/x86 Consultant Services: Advanced Customer Services for OVM/x86  Technical Features Best practices and Guideline for OVM with Oracle Blades Reduce TCO and get more Value from your x86 Infrastructure

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• Getting Ramped for Silverlight 4

  - by GeekAgilistMercenary

  Here is a quick walk through of setting up your Silverlight 4 development environment.  The first assumed step is that you have Visual Studio 2010 already installed and any appropriate patches.  Then download the following in order and install each. Silverlight 4 Tools RC2 for Visual Studio and Silverlight 4 RTW Expression Blend 4 Release Candidate Silverlight Toolkit - Not necessary, but lots of good bits in this download. WCF RIA Services - This is also not necessary, but you should grab it just in case anyway. Once each of these are installed jump into Visual Studio 2010.  Start a new Silverlight 4 Project by going to File -> New -> Project -> and select the Silverlight Project Templates.  Here you'll see a new list of projects that are specific to the above listed downloads. Silverlight Business Application WCF RIA Service Class Library Silverlight Unit Test Application One way to confirm (and what I am going to display here in this entry) Silverlight 4 is installed ok is to select the Silverlight Application Template and start a new project. On the next screen you will see some of the standard options.  I always go with the ASP.NET MVC Option and with these new installations I am going to select Silverlight 4 (should be selected already) from the drop down and check the Enable WCF RIA Services check box. I also, for good measure, always create a unit test project for the ASP.NET MVC Project that will host the Silverlight Application Project.  When all is setup, the Solutions Explorer should look like what is shown below. Add the following code to the XAML of the MainPage.xaml of the Silverlight Project. <UserControl x:Class="Silverlight4.MainPage" xmlns="http://schemas.microsoft.com/winfx/2006/xaml/presentation" xmlns:x="http://schemas.microsoft.com/winfx/2006/xaml" xmlns:d="http://schemas.microsoft.com/expression/blend/2008" xmlns:mc="http://schemas.openxmlformats.org/markup-compatibility/2006" mc:Ignorable="d" d:DesignHeight="300" d:DesignWidth="400">   <Grid x:Name="LayoutRoot" Background="White"> <TextBlock x:Name="textBlockTest" Text="Hello World!" /> </Grid> </UserControl> Now execute the project, if all runs well you have installed Silverlight 4 successfully. Bam!  Silverlight 4 ready to go!  I will have more on Silverlight 4 very soon, as I will be starting a project (personal) and blogging it as I work through it.  Also, if you run into any issues I would like to read about them, so please comment.  I had a few issues and also had some design time rendering issues in the VS 2010 IDE when I installed these bits at first. Check out the original entry here.

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• Listen to Local FM Radio in Windows 7 Media Center

  - by DigitalGeekery

  If you have a supported tuner card and connected FM antenna, you can listen to your favorite local over-the-air FM stations in Windows 7 Media Center. Before the FM radio option will be available in Windows Media Center, you’ll need to have a TV or Radio tuner card installed and configured. If you have a TV tuner card installed, you may already have a Radio tuner as well. Many TV tuner cards also have built in FM tuners. Open Windows Media Center, scroll the “Music” and over to “Radio.” Click on “FM Radio.”   The radio will turn on and you’ll see the current station number listed in the white box. Just below are standard “Seek” and “Tune” buttons, as well as “Preset” options. Tuning works just like a typical FM radio. Click on the (-) or (+) buttons to “Tune” or “Seek” up and down the dial. If you already know the frequency of the station, enter the numbers using the numeric keypad on the remote control or keyboard. To save the current station you’re listening to as a preset, click on the “Save as Preset” button. Type in a custom name for your preset station and click “Save.”   Once you set your presets, they will also be available on the main FM Radio screen. The transport controls at the bottom of the screen also allow you to control Volume, Pause, Play, Skip back, and Skip forward. Fast Forward and Rewind, however, are not supported.   This is a nice option if you’d like to listen to your local FM favorites on your computer, especially if those stations aren’t available online. If you don’t have an FM tuner and want to listen to thousands of online radio streams, check out our article on RadioTime in WMC. Similar Articles Productive Geek Tips Listen to Over 100,000 Radio Stations in Windows Media CenterListen To XM Radio with Windows Media Center in Windows 7Using Netflix Watchnow in Windows Vista Media Center (Gmedia)Schedule Updates for Windows Media CenterIntegrate Hulu Desktop and Windows Media Center in Windows 7 TouchFreeze Alternative in AutoHotkey The Icy Undertow Desktop Windows Home Server – Backup to LAN The Clear & Clean Desktop Use This Bookmarklet to Easily Get Albums Use AutoHotkey to Assign a Hotkey to a Specific Window Latest Software Reviews Tinyhacker Random Tips Revo Uninstaller Pro Registry Mechanic 9 for Windows PC Tools Internet Security Suite 2010 PCmover Professional The Growth of Citibank Quickly Switch between Tabs in IE Windows Media Player 12: Tweak Video & Sound with Playback Enhancements Own a cell phone, or does a cell phone own you? Make your Joomla & Drupal Sites Mobile with OSMOBI Integrate Twitter and Delicious and Make Life Easier

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• JavaScript Sucks.

  - by Matt Watson

  JavaScript Sucks. Yes, I said it. Microsoft's announcement of TypeScript got me thinking today. Is this a step in the right direction? It sounds like it fixes a lot of problems with JavaScript development. But is it really just duct tape and super glue for a programming model that needs to be replaced?I have had a love hate relationship with JavaScript, like most developers who would prefer avoiding client side code. I started doing web development over 10 years ago and I have done some pretty cool stuff with JavaScript. It has came a long ways and is the universal standard these days for client side scripting in the web browser. Over the years the browsers have become much faster at processing JavaScript. Now people are even trying to use it on the server side via node.js. OK, so why do I think JavaScript sucks?Well first off, as an enterprise web application developer, I don't like any scripting or dynamic languages. I like code that compiles for lots of obvious reasons. It is messy to code with and lacks all kinds of modern programming features. We spend a lot of time trying to hack it to do things it was never really designed for.Ever try to use different jQuery based plugins that require conflicting jQuery versions? Yeah, that sucks.How about trying to figure out how to make 20 javascript include files load quicker as one request? Yeah that sucks too.Performance? Let me just point to the old Facebook mobile app made with JS & HTML5. It sucked. Enough said.How about unit testing JavaScript? I've never tried it, but it sure sounds like fun.My biggest problem with JavaScript is code security. If I make some awesome product, there is no way to protect my code. How can we expect game makers to write apps in 100% JavaScript and HTML5 if they can't protect their intellectual property?There are compiling tools like Closure, unit test frameworks, minify, coffee script, TypeScript and a bunch of other tools. But to me, they all try to make up for the weaknesses and problems with JavaScript. JavaScript is a mess and we spend a lot of time trying to work around all of it's problems. It is possible to program in Silverlight, Java or Flash and run that in the browser instead of JavaScript, but they all have their own problems and lack universal mobile support. I believe Microsoft's new TypeScript is a step forward for JavaScript, but I think we need to start planning to go a whole different direction. We need a new universal client side programming model, because JavaScript sucks.

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• Ubuntu turns off instead of suspend / sleeping

  - by Marcos

  I'm using Ubuntu 11.10 on my notebook as the main OS. How ever, I've been facing a serious problem: Every time I try to suspend it, or it just stays idle for a while, the computer shuts down, instead of suspending. It actually seems to be suspended, but when I press the button the awake it, it turns on, the open works are all lost. How can i fix this? P.s: On windows 7 the suspend / sleep resumes just fine. Here is a complete list of hardware: 00:00.0 Host bridge [0600]: Intel Corporation 2nd Generation Core Processor Family DRAM Controller [8086:0104] (rev 09) 00:02.0 VGA compatible controller [0300]: Intel Corporation 2nd Generation Core Processor Family Integrated Graphics Controller [8086:0116] (rev 09) 00:16.0 Communication controller [0780]: Intel Corporation 6 Series/C200 Series Chipset Family MEI Controller #1 [8086:1c3a] (rev 04) 00:1a.0 USB Controller [0c03]: Intel Corporation 6 Series/C200 Series Chipset Family USB Enhanced Host Controller #2 [8086:1c2d] (rev 04) 00:1b.0 Audio device [0403]: Intel Corporation 6 Series/C200 Series Chipset Family High Definition Audio Controller [8086:1c20] (rev 04) 00:1c.0 PCI bridge [0604]: Intel Corporation 6 Series/C200 Series Chipset Family PCI Express Root Port 1 [8086:1c10] (rev b4) 00:1c.1 PCI bridge [0604]: Intel Corporation 6 Series/C200 Series Chipset Family PCI Express Root Port 2 [8086:1c12] (rev b4) 00:1c.2 PCI bridge [0604]: Intel Corporation 6 Series/C200 Series Chipset Family PCI Express Root Port 3 [8086:1c14] (rev b4) 00:1d.0 USB Controller [0c03]: Intel Corporation 6 Series/C200 Series Chipset Family USB Enhanced Host Controller #1 [8086:1c26] (rev 04) 00:1f.0 ISA bridge [0601]: Intel Corporation HM65 Express Chipset Family LPC Controller [8086:1c49] (rev 04) 00:1f.2 SATA controller [0106]: Intel Corporation 6 Series/C200 Series Chipset Family 6 port SATA AHCI Controller [8086:1c03] (rev 04) 00:1f.3 SMBus [0c05]: Intel Corporation 6 Series/C200 Series Chipset Family SMBus Controller [8086:1c22] (rev 04) 01:00.0 Network controller [0280]: Realtek Semiconductor Co., Ltd. RTL8188CE 802.11b/g/n WiFi Adapter [10ec:8176] (rev 01) 02:00.0 System peripheral [0880]: JMicron Technology Corp. SD/MMC Host Controller [197b:2382] (rev 80) 02:00.2 SD Host controller [0805]: JMicron Technology Corp. Standard SD Host Controller [197b:2381] (rev 80) 02:00.3 System peripheral [0880]: JMicron Technology Corp. MS Host Controller [197b:2383] (rev 80) 02:00.5 Ethernet controller [0200]: JMicron Technology Corp. JMC250 PCI Express Gigabit Ethernet Controller [197b:0250] (rev 03) I've updated the kernel to 3.2 still and hibernate or suspend is still not working. SWAP is 1/4 of my RAM.

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• Fun with Sun Ray, 3D, Oracle VM x86 and SRIOV

  - by wim.coekaerts

  One of the things I like about my job is that I get to play around with stuff and make use of the technologies we work on in my teams. Sort of my own little playground. It allows me to study the products in great detail and put them to use in ways that individual product teams don't always intend them to be used for :) but that makes it fun. I have a lot of this set up at home because... work is sort of hobby and I just like to tinker with it. Anyway, a few weeks ago I was looking at my sun ray rig at home and how well 3D works. Google Earth and some basic opengl tests like glxspheres combined with virtualgl. It resulted in some very cool demos recorded with my little camera (sorry for the crappy quality of the video :-) : OVDC (soft client) on my mac Sun Ray 2FS Never mind the hickups during zoom, that's because I was using the scrollwheel on my mouse and I can't scroll uninterrupted :) Anyway, this is quite cool ! The setup for this was the following : Sun Ray on LAN, Sun Ray Server 5 latest installed on OL5.5 inside a VM running on Oracle VM 2.2 (hardware virt, with a virtual network (vif)) and the virtualgl rendering happened on another box (wopr5) that runs linux on a little atom D520 with an ION2 gpu. So network goes from Sun Ray to Sun Ray Server to wopr5 and back. Given that this is full screen 3D it puts a good amount of load on the network and it's pretty cool that SRS was just a VM :) So, separately, I had written a little blog entry about using sriov and oracle vm a while back. link to sriov blog entry Last night when I came home I wanted to do some more playing around with SRIOV and live migrate. To do this, I wanted to set up a VM with 2 network interfaces, one virtual network (vif) and then one that's one of the SRIOV virtual functions from my network card. Inside the guest they show as eth0 and eth1, and then bond them using a standard linux bonding device (bond0 here) with active active links. The goal here is that on live migrate, we would detach the VF (eth1 in guest in this case), the bond would then just hum along on eth0 (vif) we can live migrate the VM and then on the other server after the migrate completes we re-attach a VF to the VM there and eth1 pops up again and the bond uses both eth0/eth1 to do its work. So, to set this up, I figured, why not use my sun ray server VM because the 3D work generates a nice network load and is very latency/timing sensitive. In the end, I ran glxspheres on my sunray server (vm) displaying on my sun ray 2 fs and while that was running, I did my live migrate test of this vm (unplug pci VF, migrate, reconnect vf) and guess what, it just kept running :) veryyyyyy cool. now, it was supposed to, but it's always nice to see it actually work, for real. Here's a diagram of it. No gimics - just real technology at work ! enjoy :)

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• How to set up secure cookie on weblogic server

  - by adejuanc

  WebLogic Server allows a user to securely access HTTPS resources in a session that was initiated using HTTP, without loss of session data. To enable this feature, add AuthCookieEnabled="true" to the WebServer element in config.xml: <WebServer Name="myserver" AuthCookieEnabled="true"/>Setting AuthCookieEnabled to true, which is the default setting, causes the WebLogic Server instance to send a new secure cookie, _WL_AUTHCOOKIE_JSESSIONID, to the browser when authenticating via an HTTPS connection. Once the secure cookie is set, the session is allowed to access other security-constrained HTTPS resources only if the cookie is sent from the browser.Thus, WebLogic Server uses two cookies: the JSESSIONID cookie and the _WL_AUTHCOOKIE_JSESSIONID cookie. By default, the JSESSIONID cookie is never secure, but the _WL_AUTHCOOKIE_JSESSIONID cookie is always secure. A secure cookie is only sent when an encrypted communication channel is in use. Assuming a standard HTTPS login (HTTPS is an encrypted HTTP connection), your browser gets both cookies.For subsequent HTTP access, you are considered authenticated if you have a valid JSESSIONID cookie, but for HTTPS access, you must have both cookies to be considered authenticated. If you only have the JSESSIONID cookie, you must re-authenticate.To configure on Admin Console : Log into WebLogic Admin Console. Under Domain Structure, press click on <domainname> Select the "Web Applications" tab Select "Lock and Edit" in change center. Click on  "Auth Cookie Enabled" checkbox. Restart to confirm changes. Test an application and view the cookie which got stored as "JSESSIONID" To Configure the Web application's weblogic-application.xml file: Run the following to extract the file from the web application's weblogic-application.xml: $PATH_JDK_HOME\binjar -xvf easy-web-examples.ear META-INF/weblogic-application.xml Add <cookie-secure>true</cookie-secure> between <session-descriptor> </session-descriptor> to the weblogic-application.xml. Run the following to repackage the file to the application: $PATH_JDK_HOME\bin\jar -uvf easy-web-examples.ear META-INF/weblogic-application.xml Deploy the application into WebLogic For further information, please read the documentation on "Using Secure Cookies to Prevent Session Stealing " : http://download.oracle.com/docs/cd/E12840_01/wls/docs103/security/thin_client.html#wp1053780

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• Frustrated where I am, but not sure where to go with my career [closed]

  - by Tom Pickles

  I work (3 years now) as a lead developer for a team developing internal tools and websites for a customer account within large outsourcing company. I'm a self taught programmer and my previous incarnation was a 3rd line support guy, so I have a solid infrastructure knowledge. We use VB.Net/MSSQL/SSIS/SSRS ASP.NET (nTier) in house and I have about 8 years coding experience. Without going into too much detail, my boss is very ambitious and uses our team as his footing to get up the ladder. I've been in the team from the start and the only new dev's we have brought in have been people with a bit of VBA/VBScript experience, much to my chagrin, to bolster his empire. It's been a lot of hard work to bring them up to a standard, but there's still a lot for them to learn. This makes my life stressful as I always get the high profile/complex project work to do as other's simply cannot do it, or it'd take them twice/three times longer to do it. My boss is always seeking stuff for us to build for people who haven't asked for it, which usually get's thrown to me as I have the most experience and can pick new API's (etc) up quicker. He doesn't give us proper requirements, we don't get time to design properly before we code, he wants us to throw something (quick and dirty as he calls it) together so we can get it out ASAP. I take pride in my work so I like to do it properly, make my code clean, maintainable etc, and I train the other guys in the team to do the same. But, we always fall on our faces. The customer we drop the apps on say it doesn't do what they need (due to few requirements), or my boss doesn't like it/changes the spec, so we have to rework it, it get's drawn out, and it makes us and me look and feel like fools. We then get accused by boss of not being reactive enough to change. I've had enough. In order to get my skills and knowledge gap's filled, I've been reading Code Complete 2nd Ed (McConnell) and the Head First Design Patterns books. I'm forcing myself to move into C# from VB at home to broaden my horizons. I'm not sure where to go from here. I don't want to code all my life as I'd like to move into a higher level design/architects role at some point in time (I'm 35). Where do I/can I go from here?

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• ATG Live Webcast: Planning Your Oracle E-Business Suite Upgrade from 11i to 12.1 and Beyond

  - by BillSawyer

  I am pleased to announce the next ATG Live Webcast event on December 1, 2011. Planning Your Oracle E-Business Suite Upgrade from 11i to 12.1 and Beyond Are you still on 11i and wondering about your next steps in the E-Business Suite lifecycle? Are you wondering what the upgrade considerations are going to be for 12.2? Do you want to know the best practices for upgrading E-Business Suite regardless of your version? If so, this is the webcast for you. Join Anne Carlson, Senior Director, Oracle E-Business Suite Product Strategy for this one-hour webcast with Q&A. This session will give you a framework to make informed upgrade decisions for your E-Business Suite environment. This event is targeted to functional managers, EBS project planners, and implementers. The agenda for the Planning Your Oracle E-Business Suite Upgrade from 11i to 12.1 and Beyond includes the following topics: Business Value of the Upgrade Starting Your Upgrade Project Planning Your Upgrade Approach Preparing for Your Upgrade Execution Extended Support for 11i Additional Resources Date:            Thursday, December 1, 2011Time:           8:00 AM - 9:00 AM Pacific Standard TimePresenter:  Anne Carlson, Senior Director, Oracle E-Business Suite Product StrategyWebcast Registration Link (Preregistration is optional but encouraged)To hear the audio feed:    Domestic Participant Dial-In Number:           877-697-8128    International Participant Dial-In Number:      706-634-9568    Additional International Dial-In Numbers Link:    Dial-In Passcode:                                              98515To see the presentation:    The Direct Access Web Conference details are:    Website URL: https://ouweb.webex.com    Meeting Number:  271378459 If you miss the webcast, or you have missed any webcast, don't worry -- we'll post links to the recording as soon as it's available from Oracle University.  You can monitor this blog for pointers to the replay. And, you can find our archive of our past webcasts and training at http://blogs.oracle.com/stevenChan/entry/e_business_suite_technology_learningIf you have any questions or comments, feel free to email Bill Sawyer (Senior Manager, Applications Technology Curriculum) at BilldotSawyer-AT-Oracle-DOT-com.

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• ATG Live Webcast March 29: Diagnosing E-Business Suite JVM and Forms Performance Issues (Performance Series Part 4 of 4)

  - by BillSawyer

  The next webcast in our popular EBS series on performance management is going to be a showstopper.  Dave Suri, Project Lead, Applications Performance and Gustavo Jimenez, Senior Development Manager will discuss some of the steps involved in triaging and diagnosing E-Business Suite systems related to JVM and Forms components. Please join us for our next ATG Live Webcast on Mar. 29, 2012: Triage and Diagnostics for E-Business Suite JVM and Forms The topics covered in this webcast will be: Overall Menu/Sections Architecture Patches/Certified browsers/jdk versions JVM Tuning JVM Tools (jstat,eclipse mat, ibm tda) Forms Tools (strace/FRD) Java Concurrent Program options location Case studies Case Studies JVM Thread dump case for Oracle Advanced Product Catalog Forms FRD trace relating to Saving an SR Java Concurrent Program for BT Date:               Thursday, March 29, 2012Time:              8:00 AM - 9:00 AM Pacific Standard TimePresenters:  Dave Suri, Project Lead, Applications Performance                        Gustavo Jimenez, Senior Development ManagerWebcast Registration Link (Preregistration is optional but encouraged)To hear the audio feed:   Domestic Participant Dial-In Number:            877-697-8128    International Participant Dial-In Number:      706-634-9568    Additional International Dial-In Numbers Link:    Dial-In Passcode:                                              99342To see the presentation:    The Direct Access Web Conference details are:    Website URL: https://ouweb.webex.com    Meeting Number:  597073984 If you miss the webcast, or you have missed any webcast, don't worry -- we'll post links to the recording as soon as it's available from Oracle University.  You can monitor this blog for pointers to the replay. And, you can find our archive of our past webcasts and training here.If you have any questions or comments, feel free to email Bill Sawyer (Senior Manager, Applications Technology Curriculum) at BilldotSawyer-AT-Oracle-DOT-com. 

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• Hadoop growing pains

  - by Piotr Rodak

  This post is not going to be about SQL Server. I have been reading recently more and more about “Big Data” – very catchy term that describes untamed increase of the data that mankind is producing each day and the struggle to capture the meaning of these data. Ten years ago, and perhaps even three years ago this need was not so recognized. Increasing number of smartphones and discernable trend of mainstream Internet traffic moving to the smartphone generated one means that there is bigger and bigger stream of information that has to be stored, transformed, analysed and perhaps monetized. The nature of this traffic makes if very difficult to wrap it into boundaries of relational database engines. The amount of data makes it near to impossible to process them in relational databases within reasonable time. This is where ‘cloud’ technologies come to play. I just read a good article about the growing pains of Hadoop, which became one of the leading players on distributed processing arena within last year or two. Toby Baer concludes in it that lack of enterprise ready toolsets hinders Hadoop’s apprehension in the enterprise world. While this is true, something else drew my attention. According to the article there are already about half of a dozen of commercially supported distributions of Hadoop. For me, who has not been involved into intricacies of open-source world, this is quite interesting observation. On one hand, it is good that there is competition as it is beneficial in the end to the customer. On the other hand, the customer is faced with difficulty of choosing the right distribution. In future, when Hadoop distributions fork even more, this choice will be even harder. The distributions will have overlapping sets of features, yet will be quite incompatible with each other. I suppose it will take a few years until leaders emerge and the market will begin to resemble what we see in Linux world. There are myriads of distributions, but only few are acknowledged by the industry as enterprise standard. Others are honed by bearded individuals with too much time to spend. In any way, the third fact I can’t help but notice about the proliferation of distributions of Hadoop is that IT professionals will have jobs.   BuzzNet Tags: Hadoop,Big Data,Enterprise IT

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• Where to draw the line between development-led security and administration-led security?

  - by haylem

  There are cases where you have the opportunity, as a developer, to enforce stricter security features and protections on a software, though they could very well be managed at an environmental level (ie, the operating system would take care of it). Where would you say you draw the line, and what elements do you factor in your decision? Concrete Examples User Management is the OS's responsibility Not exactly meant as a security feature, but in a similar case Google Chrome used to not allow separate profiles. The invoked reason (though it now supports multiple profiles for a same OS user) used to be that user management was the operating system's responsibility. Disabling Web-Form Fields A recurrent request I see addressed online is to have auto-completion be disabled on form fields. Auto-completion didn't exist in old browsers, and was a welcome feature at the time it was introduced for people who needed to fill in forms often. But it also brought in some security concerns, and so some browsers started to implement, on top of the (obviously needed) setting in their own preference/customization panel, an autocomplete attribute for form or input fields. And this has now been introduced into the upcoming HTML5 standard. For browsers who do not listen to this attribute, strange hacks *\ are offered, like generating unique IDs and names for fields to avoid them from being suggested in future forms (which comes with another herd of issues, like polluting your local auto-fill cache and not preventing a password from being stored in it, but instead probably duplicating its occurences). In this particular case, and others, I'd argue that this is a user setting and that it's the user's desire and the user's responsibility to enable or disable auto-fill (by disabling the feature altogether). And if it is based on an internal policy and security requirement in a corporate environment, then substitute the user for the administrator in the above. I assume it could be counter-argued that the user may want to access non-critical applications (or sites) with this handy feature enabled, and critical applications with this feature disabled. But then I'd think that's what security zones are for (in some browsers), or the sign that you need a more secure (and dedicated) environment / account to use these applications. * I obviously don't deny the ingenuity of the people who were forced to find workarounds, just the necessity of said workarounds. Questions That was a tad long-winded, so I guess my questions are: Would you in general consider it to be the application's (hence, the developer's) responsiblity? Where do you draw the line, if not in the "general" case?

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• Branching and Merging with TortoiseSVN

  - by capgpilk

  For this example I am using Visual Studio 2010, TortoiseSVN 1.6.6, Subversion 1.6.6 and AnkhSVN 2.1.7819.411, so if you are using different versions, some of these screen shots may differ. This is assuming you have your code checked in to the trunk directory and have a standard SVN structure of trunk, branches and tags. There are a number of developers who prefer to develop solely in a branch and never touch the trunk, but the process is generally the same and you may be on a small team and prefer to work in the trunk and branch occasionally. There are three steps to successful branching. First you branch, then when you are ready you need to reintegrate any changes that other developers may have made to the trunk in to your branch. Then finally when your branch and the trunk are in sync, you merge it back in to the trunk. Branch Right click project root in Windows Explorer > TortoiseSVN > Branch/Tag Enter the branch label in the ‘To URL’ box. For example /branches/1.1 Choose Head revision Check Switch working copy Click OK Make any changes to branch Make any changes to trunk Commit any changes For this example I copied the project to another location prior to branching and made changes to that using Notepad++. Then committed it to SVN, as this directory is mapped to the trunk, that is what gets updated.   Merge Trunk with Branch Right click project root in Windows Explorer > TortoiseSVN > Merge Choose ‘Merge a range of revisions’ In ‘URL to merge from’ choose your trunk Click Next, then the ‘test merge’ button. This will highlight any conflicts. Here we have one conflict we will need to resolve because we made a change and checked in to trunk earlier Click merge. Now we have the opportunity to edit that conflict This will open up TortoiseMerge which will allow us to resolve the issue. In this case I want both changes. Perform an Update then Commit Reloading in Visual Studio shows we have all changes that have been made to both trunk and branch. Merge Branch with Trunk Switch working copy by right clicking project root in Windows Explorer > TortoiseSVN > switch Switch to the trunk then ok Right click project root in Windows Explorer > TortoiseSVN > merge Choose ‘Reintegrate a branch’ In ‘From URL’ choose your branch then next Click ‘Test merge’, this shouldn’t show any conflicts Click Merge Perform Update then Commit Open project in Visual Studio, we now have all changes. So there we have it we are connected back to the trunk and have all the updates merged.

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• ATG Live Webcast Nov. 15th: Best Practices for Using EBS SDK for Java with Oracle ADF

  - by Bill Sawyer

  Oracle E-Business Suite delivers functionality for handling the core business of your organization. This webcast provides best practices for how to use Oracle Application Development Framework (Oracle ADF) with the Oracle E-Business Suite SDK for Java.  Topics include: Session management with ADF Handling security Embedding ADF regions in OA Framework pages Best practices and more Date:               Thursday, November 15, 2012Time:              8:00 AM - 9:00 AM Pacific Standard TimePresenters:   Sara Woodhull, Principal Product Manager, E-Business Suite ATG                         Juan Camilo Ruiz, Principal Product Manager, ADF Webcast Registration Link (Preregistration is optional but encouraged) To hear the audio feed:    Domestic Participant Dial-In Number:           877-697-8128    International Participant Dial-In Number:      706-634-9568    Additional International Dial-In Numbers Link:    Dial-In Passcode:                                              103192To see the presentation:    The Direct Access Web Conference details are:    Website URL: https://ouweb.webex.com    Meeting Number:  591862924 If you miss the webcast, or you have missed any webcast, don't worry -- we'll post links to the recording as soon as it's available from Oracle University.  You can monitor this blog for pointers to the replay. And, you can find our archive of our past webcasts and training here. If you have any questions or comments, feel free to email Bill Sawyer (Senior Manager, Applications Technology Curriculum) at BilldotSawyer-AT-Oracle-DOT-com.

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• What's new in the RightNow November 2012 release?

  - by Richard Lefebvre

  What new in the RightNow November 2012? In order to find out, please watch this tutorial with imbedded demonstration or read the November 2012 Release notes.   News Facts The November 2012 release of     Oracle’s RightNow CX Cloud Service marks the completion of development efforts for 2012 and continues Oracle’s commitment to enhancing the Oracle RightNow offering following the acquisition. New release delivers key capabilities designed to help organizations improve customer experiences in order to increase customer acquisition and retention, while reducing total cost of ownership. Part of the Oracle Cloud, Oracle RightNow CX Cloud Service now integrates Oracle RightNow Chat Cloud Service with Oracle Engagement Engine Cloud Service, helping organizations intelligently and proactively engage with customers through the right channel at the right time. Chat solutions have emerged as an important component of a cross-channel customer experience strategy. According to Forrester Research, Inc., chat adoption has risen dramatically between 2009 and 2011 from 19% to 37%, and it has the highest satisfaction level of all customer service channels at 62% satisfaction. (*) To help companies deliver enhanced customer experiences, Oracle has made significant investments in Oracle RightNow Chat Cloud Service throughout 2012. With the addition of rules-based engagement to existing capabilities such as co-browse, mobile chat, and cross-channel knowledge integration with the contact center, all delivered via the cloud, Oracle RightNow Chat Cloud Service is differentiated as the industry-leading chat solution. The Oracle Cloud offers a broad portfolio of software as-a-service applications, including Oracle Customer Service and Support Cloud Service, which is based on the Oracle RightNow CX Cloud Service. New Capabilities Key Oracle RightNow Chat Cloud Service and other cross-channel capabilities include: Chat Business Rules, with over 70 built-in rule conditions, leverage the Oracle Engagement Engine to help enable organizations capture rich visitor data and invoke complex actions and triggers. Chat Business Rules allow granular control over when to engage a customer via the chat channel based on customer behavior, customer profile information and operational information. Click-to-Call provides the option for a customer to engage with a live agent over the phone during the Web browsing experience. Chat Availability Controls provide organizations with the ability to throttle volume through the chat channel based on real-time agent availability and wait time thresholds. This ability to manage the channel more efficiently allows organizations to provide a better experience to customers using the chat channel. Strategic and Operational Chat Channel Analytics provide better insight into channel and agent productivity and utilization and effectiveness with both out-of-the-box reports and ad hoc reports. New chat channel analytics provide comprehensive metrics with full data transparency. Background Service Updates improve high availability metrics for Oracle RightNow Chat Cloud Service during service update periods, setting the industry leading standard for sales and service delivery to customers via the chat channel. Additional Capabilities include: Improved Web developer tools for more efficient self-service user interface design Improved administration for enhanced user sessions management Increased cross-channel community collaboration Enhanced extensibility widgets and syndication management Streamlined content management and analytics capabilities Read the full announcement here

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• links for 2011-03-08

  - by Bob Rhubart

  The Empowered Business "Someone needs to be the enterprise parent that asks the question, “do you really need that?” It may be a shiny new thing, but does it make a difference in the ability to accomplish the strategy and goals?" - Enterprise Architect Todd Biske (tags: enterprisearchitecture) Knowledge Workers in the British Raj "While we’ve used technology to change business, business has also evolved to the point that it’s changing how we think about and use technology." - Peter Evans Greenwood (tags: enterprisearchitecture enterprise2.0) Arun Gupta, Miles to go ...: OTN Developer Day Boston 2011 - Slides & Trip Report Arun Gupta shares slides from his Developer Day presentations. (tags: oracle otn java) Use WLST to Delete All JMS Messages From a Destination (James Bayer's Blog) James Bayer responds to a question. (tags: oracle otn weblogic jms) Triangle Circle Square: Apex in the Amazon Cloud Scott Wesley shares several links to resources covering Oracle Apex on an Amazon EC2 instance. (tags: oracle apex ec2 amazon cloud) William Vambenepe: Reading IBM's proposed standard for Cloud Architecture The always entertaining William Vambenepe gives IBM's proposed Cloud standards the full Ebert. (tags: oracle cloud ibm standards) Government Information Group Cloud Computing Research Study "The twin pressures of reduced budgets and the need for greater efficiency have led the federal government to strongly promote cloud computing as a solution whenever possible." (tags: cloudcomputing cloud) The Ron Batra Blog: Technology Whispers: Top 10 Reasons to go ExaData "Continuing my exploration of ExaData, I thought I'd take a minute to consolidate my thoughts into key reasons for which Oracle ExaData could be a good fit for your needs." - Oracle ACE Director Ron Batra (tags: oracle oracleace exadata) Oracle WebCenter: Composite Applications & Mash-Ups (Oracle Enterprise 2.0 Blog) "The new Business Mash-up editor allows business users to take any Oracle Application or 3rd party application and wire the backend data sources or APIs to a rich set of visualizations and reuse them in mashups." (tags: oracle webcenter enterprise2.0) Antonio Romero: Great Discussion of ETL and ELT Tooling in TDWI Linkedin Group Antonio says: "There’s a great discussion of ETL and ELT tooling going on in the official TDWI Linkedin group, under the heading 'How Sustainable is SQL for ETL?' It delves into a wide range of topics." (tags: oracle linkedin etl elt) YouTube - Bunny Inc. - Episode 1. Mr. CIO meets Mr. Executive Manager Yes, it's a commercial. But it's well done and it's funny. (tags: e20 enterprise2.0 webcenter) Markus Eisele: Both Weblogic and Glassfish are strategic products for Oracle Oracle ACE Director Markus Eisele shares selected quotes pulled from the recent TechCast Live interview with Oracle's Anil Gaur and Adam Leftik (tags: oracle java weblogic glassfish) How to become an Oracle SOA expert? (SOA Partner Community Blog) Jurgan Kress shares info and links for those interested in capitalizing on SOA. (tags: oracle soa)

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• Hey You! Stop Using the Apply Button and Just Click OK! [Geek Rants]

  - by The Geek

  As a computer geek, I often find myself helping people, and watching them change settings on their PC… and they almost always click the Apply button, and then the OK button. Why? Whenever you encounter a dialog box in Windows, there are the standard OK, Cancel, Apply buttons—but you don’t actually have to click the Apply button first. The OK button does the same thing, saves the settings, and then closes the dialog box… saving you an extra click. Don’t believe me? Try it out for yourself. Only the worst possible application won’t behave that way, and you probably don’t want to use that type of application to begin with. The only exception to this rule is a multiple tab dialog box, on a badly written application. Sometimes… your settings on one tab won’t stick unless you click Apply. Note that in this particular case, you can make changes in any one of the tabs, and they will carry through without having to click Apply, because this dialog window is well written. We’re just using the screenshot as an example of a multiple tab setting interface. So now that you know better, you can tell us… do you always use the Apply button first? Have you ever found an instance where it behaves differently? Similar Articles Productive Geek Tips Got Awesome Skills? Why Not Write for How-To Geek?Customize Your Windows Vista Logon ScreenUse Outlook Rules to Prevent "Oh No!" After Sending EmailsGot Awesome Geek Skills? The How-To Geek is Looking for WritersQuick Firefox UI Tweaks TouchFreeze Alternative in AutoHotkey The Icy Undertow Desktop Windows Home Server – Backup to LAN The Clear & Clean Desktop Use This Bookmarklet to Easily Get Albums Use AutoHotkey to Assign a Hotkey to a Specific Window Latest Software Reviews Tinyhacker Random Tips DVDFab 6 Revo Uninstaller Pro Registry Mechanic 9 for Windows PC Tools Internet Security Suite 2010 Recycle ! Find That Elusive Icon with FindIcons Looking for Good Windows Media Player 12 Plug-ins? Find Out the Celebrity You Resemble With FaceDouble Whoa ! Use Printflush to Solve Printing Problems

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