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  • Create Orchard Module in a Separate Project

    - by Steve Michelotti
    The Orchard Project is a new OOS Microsoft project that is being developed up on CodePlex. From the Orchard home page on CodePlex, it states “Orchard project is focused on delivering a .NET-based CMS application that will allow users to rapidly create content-driven Websites, and an extensibility framework that will allow developers and customizers to provide additional functionality through modules and themes.” The Orchard Project site contains additional information including documentation and walkthroughs. The ability to create a composite solution based on a collection of modules is a compelling feature. In Orchard, these modules can just be created as simple MVC Areas or they can also be created inside of stand-alone web application projects.  The walkthrough for writing an Orchard module that is available on the Orchard site uses a simple Area that is created inside of the host application. It is based on the Orchard MIX presentation. This walkthrough does an effective job introducing various Orchard concepts such as hooking into the navigation system, theme/layout system, content types, and more.  However, creating an Orchard module in a separate project does not seem to be concisely documented anywhere. Orchard ships with several module OOTB that are in separate assemblies – but again, it’s not well documented how to get started building one from scratch. The following are the steps I took to successfully get an Orchard module in a separate project up and running. Step 1 – Download the OrchardIIS.zip file from the Orchard Release page. Unzip and open up the solution. Step 2 – Add your project to the solution. I named my project “Orchard.Widget” and used and “MVC 2 Empty Web Application” project type. Make sure you put the physical path inside the “Modules” sub-folder to the main project like this: At this point the solution should look like: Step 3 – Add assembly references to Orchard.dll and Orchard.Core.dll. Step 4 – Add a controller and view.  I’ll just create a Hello World controller and view. Notice I created the view as a partial view (*.ascx). Also add the [Themed] attribute to the top of the HomeController class just like the normal Orchard walk through shows it. Step 5 – Add Module.txt to the project root. The is a very important step. Orchard will not recognize your module without this text file present.  It can contain just the name of your module: name: Widget Step 6 – Add Routes.cs. Notice I’ve given an area name of “Orchard.Widget” on lines 26 and 33. 1: using System; 2: using System.Collections.Generic; 3: using System.Web.Mvc; 4: using System.Web.Routing; 5: using Orchard.Mvc.Routes; 6:   7: namespace Orchard.Widget 8: { 9: public class Routes : IRouteProvider 10: { 11: public void GetRoutes(ICollection<RouteDescriptor> routes) 12: { 13: foreach (var routeDescriptor in GetRoutes()) 14: { 15: routes.Add(routeDescriptor); 16: } 17: } 18:   19: public IEnumerable<RouteDescriptor> GetRoutes() 20: { 21: return new[] { 22: new RouteDescriptor { 23: Route = new Route( 24: "Widget/{controller}/{action}/{id}", 25: new RouteValueDictionary { 26: {"area", "Orchard.Widget"}, 27: {"controller", "Home"}, 28: {"action", "Index"}, 29: {"id", ""} 30: }, 31: new RouteValueDictionary(), 32: new RouteValueDictionary { 33: {"area", "Orchard.Widget"} 34: }, 35: new MvcRouteHandler()) 36: } 37: }; 38: } 39: } 40: } Step 7 – Add MainMenu.cs. This will make sure that an item appears in the main menu called “Widget” which points to the module. 1: using System; 2: using Orchard.UI.Navigation; 3:   4: namespace Orchard.Widget 5: { 6: public class MainMenu : INavigationProvider 7: { 8: public void GetNavigation(NavigationBuilder builder) 9: { 10: builder.Add(menu => menu.Add("Widget", item => item.Action("Index", "Home", new 11: { 12: area = "Orchard.Widget" 13: }))); 14: } 15:   16: public string MenuName 17: { 18: get { return "main"; } 19: } 20: } 21: } Step 8 – Clean up web.config. By default Visual Studio adds numerous sections to the web.config. The sections that can be removed are: appSettings, connectionStrings, authentication, membership, profile, and roleManager. Step 9 – Delete Global.asax. This project will ultimately be running from inside the Orchard host so this “sub-site” should not have its own Global.asax.   Now you’re ready the run the app.  When you first run it, the “Widget” menu item will appear in the main menu because of the MainMenu.cs file we added: We can then click the “Widget” link in the main menu to send us over to our view:   Packaging From start to finish, it’s a relatively painless experience but it could be better. For example, a Visual Studio project template that encapsulates aspects from this blog post would definitely make it a lot easier to get up and running with creating an Orchard module.  Another aspect I found interesting is that if you read the first paragraph of the walkthrough, it says, “You can also develop modules as separate projects, to be packaged and shared with other users of Orchard CMS (the packaging story is still to be defined, along with marketplaces for sharing modules).” In particular, I will be extremely curious to see how the “packaging story” evolves. The first thing that comes to mind for me is: what if we explored MvcContrib Portable Areas as a potential mechanism for this packaging? This would certainly make things easy since all artifacts (aspx, aspx, images, css, javascript) are all wrapped up into a single assembly. Granted, Orchard does have its own infrastructure for layouts and themes but it seems like integrating portable areas into this pipeline would not be a difficult undertaking. Maybe that’ll be the next research task. :)

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  • The Krewe App Post-Mortem

    - by Chris Gardner
    Originally posted on: http://geekswithblogs.net/freestylecoding/archive/2014/05/23/the-krewe-app-post-mortem.aspxNow that teched has come and gone, I thought I would use this opportunity to do a little post-mortem on The Krewe app. It is one thing to test the app at home. It is a completely different animal to see how it responds in the environment TechEd creates. At a future time, I will list all the things that I would like to change with the app. At this point, I will find some good way to get community feedback. I want to break all this down screen by screen. We'll start with the screen I got right. The first of these is the events calendar. This is the one screen that, to you guys, just worked. However, there was an issue here. When I wrote v1 for last year, I was lazy and placed everything in CST. This caused problems with the achievements, which I will explain later. Furthermore, the event locations were not check-in locations. This created another problem with the achievements. Next, we get to the Twitter page. For what this page does, it works great. For those that don't know, I have an Azure Worker Role that polls Twitter pretty close to the rate limit. I cache these results in my database, and serve them upon request. This gives me great control over the content. I just have to remember to flush past tweets after a period, to save database growth. The next screen is the check-in screen. This screen has been the bane of my existence since I first created the thing. Last year, I used a background task to check people out of locations after they traveled. This year, I removed the background task in favor of a foursquare model. You are checked out after 3 hours or when you check-in to some other location. This seemed to work well, until those pesky achievements came into the mix. Again, more on this later. Next, I want to address the Connect and Connections screens together. I wanted to use some of the capabilities of the phone, and NFC seemed a natural choice. From this, I came up with the gamification aspects of the app. Since we are, fundamentally, a networking organization, I wanted to encourage people to actually network. Users could make and share a profile, similar to a virtual business card. I just had to figure out how to get people to use the feature. Why not just give someone a business card? Thus, the achievements were born. This was such a good idea. It would have been a great idea, if I have come up with it about two months earlier... When I came up with these ideas, I had about 2 weeks to implement them. Version 1 of the app was, basically, a pure consumption app. We provided data and centralized it. With version 2, the app became a much more interactive experience. The API was not ready for this change in such a short period of time. Most of this became apparent when I started implementing the achievements. The achievements based on count and specific person when fairly easy. The problem came with tying them to locations and events. This took some true SQL kung fu. This also showed me the rookie mistake of putting CST, not UTC, in the database. Once I got all of that cleaned up, I had to find a way to get the achievement system to talk to the phone. I knew I needed to be able to dynamically add achievements. I wouldn't know the precise location of some things until I got to Houston. I wanted the server to approve the achievements. This, unfortunately, required a decent data connection. Some achievements required GPS levels of location accuracy in areas of network triangulation. All of this became a huge nightmare. My flagship feature was based on some silly assumptions. Still, I managed to get 31 people to get the first achievement (Make 1 Connection.) Quite a few of those managed to get to the higher levels. Soon, I will post a list of the feature and changes that need to happen to the API. This includes things like proper objects for communication, geo-fencing, and caching. However, that is for another day.

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  • Advanced donut caching: using dynamically loaded controls

    - by DigiMortal
    Yesterday I solved one caching problem with local community portal. I enabled output cache on SharePoint Server 2007 to make site faster. Although caching works fine I needed to do some additional work because there are some controls that show different content to different users. In this example I will show you how to use “donut caching” with user controls – powerful way to drive some content around cache. About donut caching Donut caching means that although you are caching your content you have some holes in it so you can still affect the output that goes to user. By example you can cache front page on your site and still show welcome message that contains correct user name. To get better idea about donut caching I suggest you to read ScottGu posting Tip/Trick: Implement "Donut Caching" with the ASP.NET 2.0 Output Cache Substitution Feature. Basically donut caching uses ASP.NET substitution control. In output this control is replaced by string you return from static method bound to substitution control. Again, take a look at ScottGu blog posting I referred above. Problem If you look at Scott’s example it is pretty plain and easy by its output. All it does is it writes out current user name as string. Here are examples of my login area for anonymous and authenticated users:    It is clear that outputting mark-up for these views as string is pretty lame to implement in code at string level. Every little change in design will end up with new version of controls library because some parts of design “live” there. Solution: using user controls I worked out easy solution to my problem. I used cache substitution and user controls together. I have three user controls: LogInControl – this is the proxy control that checks which “real” control to load. AnonymousLogInControl – template and logic for anonymous users login area. AuthenticatedLogInControl – template and logic for authenticated users login area. This is the control we render for each user separately because it contains user name and user profile fill percent. Anonymous control is not very interesting because it is only about keeping mark-up in separate file. Interesting parts are LogInControl and AuthenticatedLogInControl. Creating proxy control The first thing was to create control that has substitution area where “real” control is loaded. This proxy control should also be available to decide which control to load. The definition of control is very primitive. <%@ Control EnableViewState="false" Inherits="MyPortal.Profiles.LogInControl" %> <asp:Substitution runat="server" MethodName="ShowLogInBox" /> But code is a little bit tricky. Based on current user instance we decide which login control to load. Then we create page instance and load our control through it. When control is loaded we will call DataBind() method. In this method we evaluate all fields in loaded control (it was best choice as Load and other events will not be fired). Take a look at the code. public static string ShowLogInBox(HttpContext context) {     var user = SPContext.Current.Web.CurrentUser;     string controlName;       if (user != null)         controlName = "AuthenticatedLogInControl.ascx";     else         controlName = "AnonymousLogInControl.ascx";       var path = "~/_controltemplates/" + controlName;     var output = new StringBuilder(10000);       using(var page = new Page())     using(var ctl = page.LoadControl(path))     using(var writer = new StringWriter(output))     using(var htmlWriter = new HtmlTextWriter(writer))     {         ctl.DataBind();         ctl.RenderControl(htmlWriter);     }     return output.ToString(); } When control is bound to data we ask to render it its contents to StringBuilder. Now we have the output of control as string and we can return it from our method. Of course, notice how correct I am with resources disposing. :) The method that returns contents for substitution control is static method that has no connection with control instance because hen page is read from cache there are no instances of controls available. Conclusion As you saw it was not very hard to use donut caching with user controls. Instead of writing mark-up of controls to static method that is bound to substitution control we can still use our user controls.

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  • org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'transactionManager

    - by BilalFromParis
    when I add the code into my spring configuration file beans-hibernate.xml <bean id="transactionManager" class="org.springframework.orm.hibernate3.HibernateTransactionManager"> <property name="sessionFactory" ref="sessionFactory" /> </bean> It doesn't work and I don't know why, can someone help me please ? My Dao Class is : public class CourseDaoImpl implements CourseDao { private SessionFactory sessionFactory; public void setSessionFactory(SessionFactory sessionFactory) { this.sessionFactory = sessionFactory; } @Transactional public void store(Course course) { sessionFactory.getCurrentSession().saveOrUpdate(course); } @Transactional public void delete(Long courseId) { Course course = (Course)sessionFactory.getCurrentSession().get(Course.class, courseId); sessionFactory.getCurrentSession().delete(course); } @Transactional(readOnly=true) public Course findById(Long courseId) { return (Course)sessionFactory.getCurrentSession().get(Course.class, courseId); } @Transactional public List<Course> findAll() { Query query = sessionFactory.getCurrentSession().createQuery("FROM Course"); return (List<Course>)query.list(); } } but : juil. 04, 2012 3:38:18 AM org.springframework.context.support.AbstractApplicationContext prepareRefresh Infos: Refreshing org.springframework.context.support.ClassPathXmlApplicationContext@6ba8fb1b: startup date [Wed Jul 04 03:38:18 CEST 2012]; root of context hierarchy juil. 04, 2012 3:38:18 AM org.springframework.beans.factory.xml.XmlBeanDefinitionReader loadBeanDefinitions Infos: Loading XML bean definitions from class path resource [beans-hibernate.xml] juil. 04, 2012 3:38:19 AM org.springframework.beans.factory.support.DefaultListableBeanFactory preInstantiateSingletons Infos: Pre-instantiating singletons in org.springframework.beans.factory.support.DefaultListableBeanFactory@5a7fed46: defining beans [org.springframework.aop.config.internalAutoProxyCreator,org.springframework.transaction.annotation.AnnotationTransactionAttributeSource#0,org.springframework.transaction.interceptor.TransactionInterceptor#0,org.springframework.transaction.config.internalTransactionAdvisor,sessionFactory,transactionManager,courseDao]; root of factory hierarchy juil. 04, 2012 3:38:19 AM org.hibernate.annotations.common.Version INFO: HCANN000001: Hibernate Commons Annotations {4.0.1.Final} juil. 04, 2012 3:38:19 AM org.hibernate.Version logVersion INFO: HHH000412: Hibernate Core {4.1.3.Final} juil. 04, 2012 3:38:19 AM org.hibernate.cfg.Environment INFO: HHH000206: hibernate.properties not found juil. 04, 2012 3:38:19 AM org.hibernate.cfg.Environment buildBytecodeProvider INFO: HHH000021: Bytecode provider name : javassist juil. 04, 2012 3:38:19 AM org.hibernate.service.jdbc.connections.internal.DriverManagerConnectionProviderImpl configure INFO: HHH000402: Using Hibernate built-in connection pool (not for production use!) juil. 04, 2012 3:38:19 AM org.hibernate.service.jdbc.connections.internal.DriverManagerConnectionProviderImpl configure INFO: HHH000115: Hibernate connection pool size: 20 juil. 04, 2012 3:38:19 AM org.hibernate.service.jdbc.connections.internal.DriverManagerConnectionProviderImpl configure INFO: HHH000006: Autocommit mode: false juil. 04, 2012 3:38:19 AM org.hibernate.service.jdbc.connections.internal.DriverManagerConnectionProviderImpl configure INFO: HHH000401: using driver [org.hibernate.dialect.PostgreSQLDialect] at URL [jdbc:postgresql://localhost:5432/spring] juil. 04, 2012 3:38:19 AM org.hibernate.service.jdbc.connections.internal.DriverManagerConnectionProviderImpl configure INFO: HHH000046: Connection properties: {user=Bilal, password=**} juil. 04, 2012 3:38:19 AM org.hibernate.dialect.Dialect INFO: HHH000400: Using dialect: org.hibernate.dialect.PostgreSQLDialect juil. 04, 2012 3:38:19 AM org.hibernate.engine.jdbc.internal.LobCreatorBuilder useContextualLobCreation INFO: HHH000423: Disabling contextual LOB creation as JDBC driver reported JDBC version [3] less than 4 juil. 04, 2012 3:38:19 AM org.hibernate.engine.transaction.internal.TransactionFactoryInitiator initiateService INFO: HHH000399: Using default transaction strategy (direct JDBC transactions) juil. 04, 2012 3:38:19 AM org.hibernate.hql.internal.ast.ASTQueryTranslatorFactory INFO: HHH000397: Using ASTQueryTranslatorFactory juil. 04, 2012 3:38:19 AM org.hibernate.tool.hbm2ddl.SchemaUpdate execute INFO: HHH000228: Running hbm2ddl schema update juil. 04, 2012 3:38:19 AM org.hibernate.tool.hbm2ddl.SchemaUpdate execute INFO: HHH000102: Fetching database metadata juil. 04, 2012 3:38:19 AM org.hibernate.tool.hbm2ddl.SchemaUpdate execute INFO: HHH000396: Updating schema juil. 04, 2012 3:38:19 AM org.hibernate.tool.hbm2ddl.TableMetadata INFO: HHH000261: Table found: public.course juil. 04, 2012 3:38:19 AM org.hibernate.tool.hbm2ddl.TableMetadata INFO: HHH000037: Columns: [fee, id, title, end_date, begin_date] juil. 04, 2012 3:38:19 AM org.hibernate.tool.hbm2ddl.TableMetadata INFO: HHH000108: Foreign keys: [] juil. 04, 2012 3:38:19 AM org.hibernate.tool.hbm2ddl.TableMetadata INFO: HHH000126: Indexes: [course_pkey] juil. 04, 2012 3:38:19 AM org.hibernate.tool.hbm2ddl.SchemaUpdate execute INFO: HHH000232: Schema update complete juil. 04, 2012 3:38:19 AM org.springframework.beans.factory.support.DefaultSingletonBeanRegistry destroySingletons Infos: Destroying singletons in org.springframework.beans.factory.support.DefaultListableBeanFactory@5a7fed46: defining beans [org.springframework.aop.config.internalAutoProxyCreator,org.springframework.transaction.annotation.AnnotationTransactionAttributeSource#0,org.springframework.transaction.interceptor.TransactionInterceptor#0,org.springframework.transaction.config.internalTransactionAdvisor,sessionFactory,transactionManager,courseDao]; root of factory hierarchy juil. 04, 2012 3:38:19 AM org.hibernate.service.jdbc.connections.internal.DriverManagerConnectionProviderImpl stop INFO: HHH000030: Cleaning up connection pool [jdbc:postgresql://localhost:5432/spring] Exception in thread "main" org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'transactionManager' defined in class path resource [beans-hibernate.xml]: Invocation of init method failed; nested exception is java.lang.NoClassDefFoundError: org/hibernate/engine/SessionFactoryImplementor at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.initializeBean(AbstractAutowireCapableBeanFactory.java:1455) at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.doCreateBean(AbstractAutowireCapableBeanFactory.java:519) at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.createBean(AbstractAutowireCapableBeanFactory.java:456) at org.springframework.beans.factory.support.AbstractBeanFactory$1.getObject(AbstractBeanFactory.java:294) at org.springframework.beans.factory.support.DefaultSingletonBeanRegistry.getSingleton(DefaultSingletonBeanRegistry.java:225) at org.springframework.beans.factory.support.AbstractBeanFactory.doGetBean(AbstractBeanFactory.java:291) at org.springframework.beans.factory.support.AbstractBeanFactory.getBean(AbstractBeanFactory.java:193) at org.springframework.beans.factory.support.DefaultListableBeanFactory.preInstantiateSingletons(DefaultListableBeanFactory.java:585) at org.springframework.context.support.AbstractApplicationContext.finishBeanFactoryInitialization(AbstractApplicationContext.java:913) at org.springframework.context.support.AbstractApplicationContext.refresh(AbstractApplicationContext.java:464) at org.springframework.context.support.ClassPathXmlApplicationContext.(ClassPathXmlApplicationContext.java:139) at org.springframework.context.support.ClassPathXmlApplicationContext.(ClassPathXmlApplicationContext.java:83) at com.boutaya.bill.main.Main.main(Main.java:14) Caused by: java.lang.NoClassDefFoundError: org/hibernate/engine/SessionFactoryImplementor at org.springframework.orm.hibernate3.SessionFactoryUtils.getDataSource(SessionFactoryUtils.java:123) at org.springframework.orm.hibernate3.HibernateTransactionManager.afterPropertiesSet(HibernateTransactionManager.java:411) at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.invokeInitMethods(AbstractAutowireCapableBeanFactory.java:1514) at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.initializeBean(AbstractAutowireCapableBeanFactory.java:1452) ... 12 more Caused by: java.lang.ClassNotFoundException: org.hibernate.engine.SessionFactoryImplementor at java.net.URLClassLoader$1.run(Unknown Source) at java.net.URLClassLoader$1.run(Unknown Source) at java.security.AccessController.doPrivileged(Native Method) at java.net.URLClassLoader.findClass(Unknown Source) at java.lang.ClassLoader.loadClass(Unknown Source) at sun.misc.Launcher$AppClassLoader.loadClass(Unknown Source) at java.lang.ClassLoader.loadClass(Unknown Source) ... 16 more I think the problem is when I use the Class : org.springframework.orm.hibernate3.HibernateTransactionManager ???

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  • Fusion HCM SaaS – Integration

    - by Kiran Mundy
    v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} Fusion HCM SaaS – Integration A typical implementation pattern we’re seeing with Fusion Apps early adopters is implementing a few Fusion HCM applications that bring the most benefit to their company with the least disruption to existing programs and interfaces. Very often this ends up being Fusion Goals & Performance, Talent, Compensation or Benefits, often with Taleo for recruiting. The implementation picture looks like what you see below: Here, you can see that all the “downstream integrations” from the On-Premise Core HR, are unaffected because the master for employee data is still your On-Premise Core HR system – all updates and new hires are made here (although they may be fed in from Taleo to start with). As a second phase when customers migrate Core HR to Fusion HCM, they have to come up with a strategy to manage integrations to all their downstream applications that require employee details. For customers coming from EBS HR, a short term strategy that allows for minimal impact, is to extract employee data from Fusion (Via HCM Extract), and load the shared EBS HR tables (which are part of an EBS Financials install anyways), and let your downstream integrations continue to function based on this data as shown below. If you are not coming from EBS HR and there are license implications, you may want to consider: Creating an On-Premise warehouse for extracting data from Fusion Apps. Leveraging Fusion Apps Web Services (available to SaaS customers starting R7) to directly retrieve/write data to Fusion Apps. Integration Tools File Based Loader This is the primary mechanism for loading HCM data (both initial load and incremental updates) into Fusion HCM. Employee & related data can be uploaded into Fusion HCM using File Based Loader. Note that ability to schedule File Based Loader to run on a pre-defined schedule will be available as a patch on top of Rel 5. Hr2Hr has been deprecated in favor of File Based Loader, but for existing customers using Hr2Hr, here are some sample scripts that show how to get more informative error messages. They can be run by creating data model sql queries in BI Publisher. The scripts currently have hard coded values for request id and loader batch id, which your developer will need to update to the correct values for you. The BI Publisher Training Session recorded on Apr 18th is available here (under "Recordings"). This will enable a somewhat technical resource to create a data model sql query. Links to Documentation & Traning Reference documentation for File Based Loader on docs.oracle.com FBL 1.1 MOS Doc Id 1533860.1 Sample demo data files for File Based Loader HCM SaaS Integrations ppt and recording. EBS api's Loading Information into EBS Full or Shared HCM This could be candidate information being loaded from Taleo into EBS or  Employee information being loaded from Fusion HCM into an EBS shared HR install (for downstream applications & EBS Financials). Oracle HRMS Product Family Publicly Callable Business Process APIs (A Reference Consolidation) [ID 216838.1] This is a guide to the EBS R12 Integration Repository accessible from an EBS instance. EBS HRMS Publicly Callable Business Process APIs in Release 11i & 12 [ID 121964.1] Fusion HCM Extract Fusion HCM Extract is the primary mechanism used to extract employee information from Fusion HCM. Refer to the "Configure Identity Sync" doc on MOS  for additional mechanisms. Additional documentation (you'll need an oracle.com account to access) HCM Extracts User Guides (Rel 4 & 5) HCM Extract Entity/Attributes (Rel 5) HCM Extract User Guide (Rel 5) If you don’t have an oracle.com account, download the zipped HCM Extract Rel 5 Docs (Click on File --> Download on next screen). View Training Recordings on Fusion HCM Extract Benefits Extract To setup the benefits extract, refer to the following guide. Page 2-15 of the User Documentation describes how to use the benefits extract. Benefit enrollments can also be uploaded into Fusion Benefits. Instructions are here along with a sample upload file. However, if the defined benefits extract does not meet your requirements, you can use BI Publisher (Link to BI Publisher presentation recording from Apr 18th) to create your own version of Benefits extract. You can start with the data model query underlying the benefits extract. Payroll Interface Fusion Payroll Interface enables you to capture personal payroll information, such as earnings and deductions, along with other data from Oracle Fusion Human Capital Management, and send that information to a third-party payroll provider. Documentation: Payroll interface guide Sample file DBI's used for the payroll interface.Usage Patterns always accessible @ http://www.finapps.com Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";}

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  • Aggregating cache data from OCEP in CQL

    - by Manju James
    There are several use cases where OCEP applications need to join stream data with external data, such as data available in a Coherence cache. OCEP’s streaming language, CQL, supports simple cache-key based joins of stream data with data in Coherence (more complex queries will be supported in a future release). However, there are instances where you may need to aggregate the data in Coherence based on input data from a stream. This blog describes a sample that does just that. For our sample, we will use a simplified credit card fraud detection use case. The input to this sample application is a stream of credit card transaction data. The input stream contains information like the credit card ID, transaction time and transaction amount. The purpose of this application is to detect suspicious transactions and send out a warning event. For the sake of simplicity, we will assume that all transactions with amounts greater than $1000 are suspicious. The transaction history is available in a Coherence distributed cache. For every suspicious transaction detected, a warning event must be sent with maximum amount, total amount and total number of transactions over the past 30 days, as shown in the diagram below. Application Input Stream input to the EPN contains events of type CCTransactionEvent. This input has to be joined with the cache with all credit card transactions. The cache is configured in the EPN as shown below: <wlevs:caching-system id="CohCacheSystem" provider="coherence"/> <wlevs:cache id="CCTransactionsCache" value-type="CCTransactionEvent" key-properties="cardID, transactionTime" caching-system="CohCacheSystem"> </wlevs:cache> Application Output The output that must be produced by the application is a fraud warning event. This event is configured in the spring file as shown below. Source for cardHistory property can be seen here. <wlevs:event-type type-name="FraudWarningEvent"> <wlevs:properties type="tuple"> <wlevs:property name="cardID" type="CHAR"/> <wlevs:property name="transactionTime" type="BIGINT"/> <wlevs:property name="transactionAmount" type="DOUBLE"/> <wlevs:property name="cardHistory" type="OBJECT"/> </wlevs:properties </wlevs:event-type> Cache Data Aggregation using Java Cartridge In the output warning event, cardHistory property contains data from the cache aggregated over the past 30 days. To get this information, we use a java cartridge method. This method uses Coherence’s query API on credit card transactions cache to get the required information. Therefore, the java cartridge method requires a reference to the cache. This may be set up by configuring it in the spring context file as shown below: <bean class="com.oracle.cep.ccfraud.CCTransactionsAggregator"> <property name="cache" ref="CCTransactionsCache"/> </bean> This is used by the java class to set a static property: public void setCache(Map cache) { s_cache = (NamedCache) cache; } The code snippet below shows how the total of all the transaction amounts in the past 30 days is computed. Rest of the information required by CardHistory object is calculated in a similar manner. Complete source of this class can be found here. To find out more information about using Coherence's API to query a cache, please refer Coherence Developer’s Guide. public static CreditHistoryData(String cardID) { … Filter filter = QueryHelper.createFilter("cardID = :cardID and transactionTime :transactionTime", map); CardHistoryData history = new CardHistoryData(); Double sum = (Double) s_cache.aggregate(filter, new DoubleSum("getTransactionAmount")); history.setTotalAmount(sum); … return history; } The java cartridge method is used from CQL as seen below: select cardID, transactionTime, transactionAmount, CCTransactionsAggregator.execute(cardID) as cardHistory from inputChannel where transactionAmount1000 This produces a warning event, with history data, for every credit card transaction over $1000. That is all there is to it. The complete source for the sample application, along with the configuration files, is available here. In the sample, I use a simple java bean to load the cache with initial transaction history data. An input adapter is used to create and send transaction events for the input stream.

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  • LINQ und ArcObjects

    - by Marko Apfel
    LINQ und ArcObjects Motivation LINQ1 (language integrated query) ist eine Komponente des Microsoft .NET Frameworks seit der Version 3.5. Es erlaubt eine SQL-ähnliche Abfrage zu verschiedenen Datenquellen wie SQL, XML u.v.m. Wie SQL auch, bietet LINQ dazu eine deklarative Notation der Problemlösung - d.h. man muss nicht im Detail beschreiben wie eine Aufgabe, sondern was überhaupt zu lösen ist. Das befreit den Entwickler abfrageseitig von fehleranfälligen Iterator-Konstrukten. Ideal wäre es natürlich auf diese Möglichkeiten auch in der ArcObjects-Programmierung mit Features zugreifen zu können. Denkbar wäre dann folgendes Konstrukt: var largeFeatures = from feature in features where (feature.GetValue("SHAPE_Area").ToDouble() > 3000) select feature; bzw. dessen Äquivalent als Lambda-Expression: var largeFeatures = features.Where(feature => (feature.GetValue("SHAPE_Area").ToDouble() > 3000)); Dazu muss ein entsprechender Provider zu Verfügung stehen, der die entsprechende Iterator-Logik managt. Dies ist leichter als man auf den ersten Blick denkt - man muss nur die gewünschten Entitäten als IEnumerable<IFeature> liefern. (Anm.: nicht wundern - die Methoden GetValue() und ToDouble() habe ich nebenbei als Erweiterungsmethoden deklariert.) Im Hintergrund baut LINQ selbständig eine Zustandsmaschine (state machine)2 auf deren Ausführung verzögert ist (deferred execution)3 - d.h. dass erst beim tatsächlichen Anfordern von Entitäten (foreach, Count(), ToList(), ..) eine Instanziierung und Verarbeitung stattfindet, obwohl die Zuweisung schon an ganz anderer Stelle erfolgte. Insbesondere bei mehrfacher Iteration durch die Entitäten reibt man sich bei den ersten Debuggings verwundert die Augen wenn der Ausführungszeiger wie von Geisterhand wieder in die Iterator-Logik springt. Realisierung Eine ganz knappe Logik zum Konstruieren von IEnumerable<IFeature> lässt sich mittels Durchlaufen eines IFeatureCursor realisieren. Dazu werden die einzelnen Feature mit yield ausgegeben. Der einfachen Verwendung wegen, habe ich die Logik in eine Erweiterungsmethode GetFeatures() für IFeatureClass aufgenommen: public static IEnumerable GetFeatures(this IFeatureClass featureClass, IQueryFilter queryFilter, RecyclingPolicy policy) { IFeatureCursor featureCursor = featureClass.Search(queryFilter, RecyclingPolicy.Recycle == policy); IFeature feature; while (null != (feature = featureCursor.NextFeature())) { yield return feature; } //this is skipped in unit tests with cursor-mock if (Marshal.IsComObject(featureCursor)) { Marshal.ReleaseComObject(featureCursor); } } Damit kann man sich nun ganz einfach die IEnumerable<IFeature> erzeugen lassen: IEnumerable features = _featureClass.GetFeatures(RecyclingPolicy.DoNotRecycle); Etwas aufpassen muss man bei der Verwendung des "Recycling-Cursors". Nach einer verzögerten Ausführung darf im selben Kontext nicht erneut über die Features iteriert werden. In diesem Fall wird nämlich nur noch der Inhalt des letzten (recycelten) Features geliefert und alle Features sind innerhalb der Menge gleich. Kritisch würde daher das Konstrukt largeFeatures.ToList(). ForEach(feature => Debug.WriteLine(feature.OID)); weil ToList() schon einmal durch die Liste iteriert und der Cursor somit einmal durch die Features bewegt wurde. Die Erweiterungsmethode ForEach liefert dann immer dasselbe Feature. In derartigen Situationen darf also kein Cursor mit Recycling verwendet werden. Ein mehrfaches Ausführen von foreach ist hingegen kein Problem weil dafür jedes Mal die Zustandsmaschine neu instanziiert wird und somit der Cursor neu durchlaufen wird – das ist die oben schon erwähnte Magie. Ausblick Nun kann man auch einen Schritt weiter gehen und ganz eigene Implementierungen für die Schnittstelle IEnumerable<IFeature> in Angriff nehmen. Dazu müssen nur die Methode und das Property zum Zugriff auf den Enumerator ausprogrammiert werden. Im Enumerator selbst veranlasst man in der Reset()-Methode das erneute Ausführen der Suche – dazu übergibt man beispielsweise ein entsprechendes Delegate in den Konstruktur: new FeatureEnumerator( _featureClass, featureClass => featureClass.Search(_filter, isRecyclingCursor)); und ruft dieses beim Reset auf: public void Reset() {     _featureCursor = _resetCursor(_t); } Auf diese Art und Weise können Enumeratoren für völlig verschiedene Szenarien implementiert werden, die clientseitig restlos identisch nach obigen Schema verwendet werden. Damit verschmelzen Cursors, SelectionSets u.s.w. zu einer einzigen Materie und die Wiederverwendbarkeit von Code steigt immens. Obendrein lässt sich ein IEnumerable in automatisierten Unit-Tests sehr einfach mocken - ein großer Schritt in Richtung höherer Software-Qualität.4 Fazit Nichtsdestotrotz ist Vorsicht mit diesen Konstrukten in performance-relevante Abfragen geboten. Dadurch dass im Hintergrund eine Zustandsmaschine verwalten wird, entsteht einiges an Overhead dessen Verarbeitung zusätzliche Zeit kostet - ca. 20 bis 100 Prozent. Darüber hinaus ist auch das Arbeiten ohne Recycling schnell ein Performance-Gap. Allerdings ist deklarativer LINQ-Code viel eleganter, fehlerfreier und wartungsfreundlicher als das manuelle Iterieren, Vergleichen und Aufbauen einer Ergebnisliste. Der Code-Umfang verringert sich erfahrungsgemäß im Schnitt um 75 bis 90 Prozent! Dafür warte ich gerne ein paar Millisekunden länger. Wie so oft muss abgewogen werden zwischen Wartbarkeit und Performance - wobei für mich Wartbarkeit zunehmend an Priorität gewinnt. Zumeist ist sowieso nicht der Code sondern der Anwender die Bremse im Prozess. Demo-Quellcode support.esri.de   [1] Wikipedia: LINQ http://de.wikipedia.org/wiki/LINQ [2] Wikipedia: Zustandsmaschine http://de.wikipedia.org/wiki/Endlicher_Automat [3] Charlie Calverts Blog: LINQ and Deferred Execution http://blogs.msdn.com/b/charlie/archive/2007/12/09/deferred-execution.aspx [4] Clean Code Developer - gelber Grad/Automatisierte Unit Tests http://www.clean-code-developer.de/Gelber-Grad.ashx#Automatisierte_Unit_Tests_8

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  • OS Analytics with Oracle Enterprise Manager (by Eran Steiner)

    - by Zeynep Koch
    Oracle Enterprise Manager Ops Center provides a feature called "OS Analytics". This feature allows you to get a better understanding of how the Operating System is being utilized. You can research the historical usage as well as real time data. This post will show how you can benefit from OS Analytics and how it works behind the scenes. The recording of our call to discuss this blog is available here: https://oracleconferencing.webex.com/oracleconferencing/ldr.php?AT=pb&SP=MC&rID=71517797&rKey=4ec9d4a3508564b3Download the presentation here See also: Blog about Alert Monitoring and Problem Notification Blog about Using Operational Profiles to Install Packages and other content Here is quick summary of what you can do with OS Analytics in Ops Center: View historical charts and real time value of CPU, memory, network and disk utilization Find the top CPU and Memory processes in real time or at a certain historical day Determine proper monitoring thresholds based on historical data Drill down into a process details Where to start To start with OS Analytics, choose the OS asset in the tree and click the Analytics tab. You can see the CPU utilization, Memory utilization and Network utilization, along with the current real time top 5 processes in each category (click the image to see a larger version):  In the above screen, you can click each of the top 5 processes to see a more detailed view of that process. Here is an example of one of the processes: One of the cool things is that you can see the process tree for this process along with some port binding and open file descriptors. Next, click the "Processes" tab to see real time information of all the processes on the machine: An interesting column is the "Target" column. If you configured Ops Center to work with Enterprise Manager Cloud Control, then the two products will talk to each other and Ops Center will display the correlated target from Cloud Control in this table. If you are only using Ops Center - this column will remain empty. The "Threshold" tab is particularly helpful - you can view historical trends of different monitored values and based on the graph - determine what the monitoring values should be: You can ask Ops Center to suggest monitoring levels based on the historical values or you can set your own. The different colors in the graph represent the current set levels: Red for critical, Yellow for warning and Blue for Information, allowing you to quickly see how they're positioned against real data. It's important to note that when looking at longer periods, Ops Center smooths out the data and uses averages. So when looking at values such as CPU Usage, try shorter time frames which are more detailed, such as one hour or one day. Applying new monitoring values When first applying new values to monitored attributes - a popup will come up asking if it's OK to get you out of the current Monitoring Policy. This is OK if you want to either have custom monitoring for a specific machine, or if you want to use this current machine as a "Gold image" and extract a Monitoring Policy from it. You can later apply the new Monitoring Policy to other machines and also set it as a default Monitoring Profile. Once you're done with applying the different monitoring values, you can review and change them in the "Monitoring" tab. You can also click the "Extract a Monitoring Policy" in the actions pane on the right to save all the new values to a new Monitoring Policy, which can then be found under "Plan Management" -> "Monitoring Policies". Visiting the past Under the "History" tab you can "go back in time". This is very helpful when you know that a machine was busy a few hours ago (perhaps in the middle of the night?), but you were not around to take a look at it in real time. Here's a view into yesterday's data on one of the machines: You can see an interesting CPU spike happening at around 3:30 am along with some memory use. In the bottom table you can see the top 5 CPU and Memory consumers at the requested time. Very quickly you can see that this spike is related to the Solaris 11 IPS repository synchronization process using the "pkgrecv" command. The "time machine" doesn't stop here - you can also view historical data to determine which of the zones was the busiest at a given time: Under the hood The data collected is stored on each of the agents under /var/opt/sun/xvm/analytics/historical/ An "os.zip" file exists for the main OS. Inside you will find many small text files, named after the Epoch time stamp in which they were taken If you have any zones, there will be a file called "guests.zip" containing the same small files for all the zones, as well as a folder with the name of the zone along with "os.zip" in it If this is the Enterprise Controller or the Proxy Controller, you will have folders called "proxy" and "sat" in which you will find the "os.zip" for that controller The actual script collecting the data can be viewed for debugging purposes as well: On Linux, the location is: /opt/sun/xvmoc/private/os_analytics/collect If you would like to redirect all the standard error into a file for debugging, touch the following file and the output will go into it: # touch /tmp/.collect.stderr   The temporary data is collected under /var/opt/sun/xvm/analytics/.collectdb until it is zipped. If you would like to review the properties for the Analytics, you can view those per each agent in /opt/sun/n1gc/lib/XVM.properties. Find the section "Analytics configurable properties for OS and VSC" to view the Analytics specific values. I hope you find this helpful! Please post questions in the comments below. Eran Steiner

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  • Token based Authentication for WCF HTTP/REST Services: Authentication

    - by Your DisplayName here!
    This post shows some of the implementation techniques for adding token and claims based security to HTTP/REST services written with WCF. For the theoretical background, see my previous post. Disclaimer The framework I am using/building here is not the only possible approach to tackle the problem. Based on customer feedback and requirements the code has gone through several iterations to a point where we think it is ready to handle most of the situations. Goals and requirements The framework should be able to handle typical scenarios like username/password based authentication, as well as token based authentication The framework should allow adding new supported token types Should work with WCF web programming model either self-host or IIS hosted Service code can rely on an IClaimsPrincipal on Thread.CurrentPrincipal that describes the client using claims-based identity Implementation overview In WCF the main extensibility point for this kind of security work is the ServiceAuthorizationManager. It gets invoked early enough in the pipeline, has access to the HTTP protocol details of the incoming request and can set Thread.CurrentPrincipal. The job of the SAM is simple: Check the Authorization header of the incoming HTTP request Check if a “registered” token (more on that later) is present If yes, validate the token using a security token handler, create the claims principal (including claims transformation) and set Thread.CurrentPrincipal If no, set an anonymous principal on Thread.CurrentPrincipal. By default, anonymous principals are denied access – so the request ends here with a 401 (more on that later). To wire up the custom authorization manager you need a custom service host – which in turn needs a custom service host factory. The full object model looks like this: Token handling A nice piece of existing WIF infrastructure are security token handlers. Their job is to serialize a received security token into a CLR representation, validate the token and turn the token into claims. The way this works with WS-Security based services is that WIF passes the name/namespace of the incoming token to WIF’s security token handler collection. This in turn finds out which token handler can deal with the token and returns the right instances. For HTTP based services we can do something very similar. The scheme on the Authorization header gives the service a hint how to deal with an incoming token. So the only missing link is a way to associate a token handler (or multiple token handlers) with a scheme and we are (almost) done. WIF already includes token handler for a variety of tokens like username/password or SAML 1.1/2.0. The accompanying sample has a implementation for a Simple Web Token (SWT) token handler, and as soon as JSON Web Token are ready, simply adding a corresponding token handler will add support for this token type, too. All supported schemes/token types are organized in a WebSecurityTokenHandlerCollectionManager and passed into the host factory/host/authorization manager. Adding support for basic authentication against a membership provider would e.g. look like this (in global.asax): var manager = new WebSecurityTokenHandlerCollectionManager(); manager.AddBasicAuthenticationHandler((username, password) => Membership.ValidateUser(username, password));   Adding support for Simple Web Tokens with a scheme of Bearer (the current OAuth2 scheme) requires passing in a issuer, audience and signature verification key: manager.AddSimpleWebTokenHandler(     "Bearer",     "http://identityserver.thinktecture.com/trust/initial",     "https://roadie/webservicesecurity/rest/",     "WFD7i8XRHsrUPEdwSisdHoHy08W3lM16Bk6SCT8ht6A="); In some situations, SAML token may be used as well. The following configures SAML support for a token coming from ADFS2: var registry = new ConfigurationBasedIssuerNameRegistry(); registry.AddTrustedIssuer( "d1 c5 b1 25 97 d0 36 94 65 1c e2 64 fe 48 06 01 35 f7 bd db", "ADFS"); var adfsConfig = new SecurityTokenHandlerConfiguration(); adfsConfig.AudienceRestriction.AllowedAudienceUris.Add( new Uri("https://roadie/webservicesecurity/rest/")); adfsConfig.IssuerNameRegistry = registry; adfsConfig.CertificateValidator = X509CertificateValidator.None; // token decryption (read from config) adfsConfig.ServiceTokenResolver = IdentityModelConfiguration.ServiceConfiguration.CreateAggregateTokenResolver();             manager.AddSaml11SecurityTokenHandler("SAML", adfsConfig);   Transformation The custom authorization manager will also try to invoke a configured claims authentication manager. This means that the standard WIF claims transformation logic can be used here as well. And even better, can be also shared with e.g. a “surrounding” web application. Error handling A WCF error handler takes care of turning “access denied” faults into 401 status codes and a message inspector adds the registered authentication schemes to the outgoing WWW-Authenticate header when a 401 occurs. The next post will conclude with authorization as well as the source code download.   (Wanna learn more about federation, WIF, claims, tokens etc.? Click here.)

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  • SQLAuthority News – #TechEdIn – TechEd India 2012 Memories and Photos

    - by pinaldave
    TechEd India 2012 was held in Bangalore last March 21 to 23, 2012. Just like every year, this event is bigger, grander and inspiring. Pinal Dave at TechEd India 2012 Family Event Every single year, TechEd is a special affair for my entire family.  Four months before the start of TechEd, I usually start to build the mental image of the event. I start to think  about various things. For the most part, what excites me most is presenting a session and meeting friends. Seriously, I start thinking about presenting my session 4 months earlier than the event!  I work on my presentation day and night. I want to make sure that what I present is accurate and that I have experienced it firsthand. My wife and my daughter also contribute to my efforts. For us, TechEd is a family event, and the two of them feel equally responsible as well. They give up their family time so I can bring out the best content for the Community. Pinal, Shaivi and Nupur at TechEd India 2012 Guinea Pigs (My Experiment Victims) I do not rehearse my session, ever. However, I test my demo almost every single day till the last moment that I have to present it already. I sometimes go over the demo more than 2-3 times a day even though the event is more than a month away. I have two “guinea pigs”: 1) Nupur Dave and 2) Vinod Kumar. When I am at home, I present my demos to my wife Nupur. At times I feel that people often backup their demo, but in my case, I have backup demo presenters. In the office during lunch time, I present the demos to Vinod. I am sure he can walk my demos easily with eyes closed. Pinal and Vinod at TechEd India 2012 My Sessions I’ve been determined to present my sessions in a real and practical manner. I prefer to present the subject that I myself would be eager to attend to and sit through if I were an audience. Just keeping that principle in mind, I have created two sessions this year. SQL Server Misconception and Resolution Pinal and Vinod at TechEd India 2012 We believe all kinds of stuff – that the earth is flat, or that the forbidden fruit is apple, or that the big bang theory explains the origin of the universe, and so many other things. Just like these, we have plenty of misconceptions in SQL Server as well. I have had this dream of co-presenting a session with Vinod Kumar for the past 3 years. I have been asking him every year if we could present a session together, but we never got it to work out, until this year came. Fortunately, we got a chance to stand on the same stage and present a single subject.  I believe that Vinod Kumar and I have an excellent synergy when we are working together. We know each other’s strengths and weakness. We know when the other person will speak and when he will keep quiet. The reason behind this synergy is that we have worked on 2 Video Learning Courses (SQL Server Indexes and SQL Server Questions and Answers) and authored 1 book (SQL Server Questions and Answers) together. Crowd Outside Session Hall This session was inspired from the “Laurel and Hardy” show so we performed a role-playing of those famous characters. We had an excellent time at the stage and, for sure, the audience had a wonderful time, too. We had an extremely large audience for this session and had a great time interacting with them. Speed Up! – Parallel Processes and Unparalleled Performance Pinal Dave at TechEd India 2012 I wanted to approach this session at level 400 and I was very determined to do so. The biggest challenge I had was that this was a total of 60 minutes of session and the audience profile was very generic. I had to present at level 100 as well at 400. I worked hard to tune up these demos. I wanted to make sure that my messages would land perfectly to the minds of the attendees, and when they walk out of the session, they could use the knowledge I shared on their servers. After the session, I felt an extreme satisfaction as I received lots of positive feedback at the event. At one point, so many people rushed towards me that I was a bit scared that the stage might break and someone would get injured. Fortunately, nothing like that happened and I was able to shake hands with everybody. Pinal Dave at TechEd India 2012 Crowd rushing to Pinal at TechEd India 2012 Networking This is one of the primary reasons many of us visit the annual TechEd event. I had a fantastic time meeting SQL Server enthusiasts. Well, it was a terrific time meeting old friends, user group members, MVPs and SQL Enthusiasts. I have taken many photographs with lots of people, but I have received a very few back. If you are reading this blog and have a photo of us at the event, would you please send it to me so I could keep it in my memory lane? SQL Track Speaker: Jacob and Pinal at TechEd India 2012 SQL Community: Pinal, Tejas, Nakul, Jacob, Balmukund, Manas, Sudeepta, Sahal at TechEd India 2012 Star Speakers: Amit and Balmukund at TechEd India 2012 TechED Rockstars: Nakul, Tejas and Pinal at TechEd India 2012 I guess TechEd is a mix of family affair and culture for me! Hamara TechEd (Our TechEd) Please tell me which photo you like the most! Reference: Pinal Dave (http://blog.sqlauthority.com) Filed under: PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, SQLAuthority Author Visit, SQLAuthority News, SQLServer, T SQL, Technology Tagged: TechEd, TechEdIn

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  • BizTalk 2009 - Installing BizTalk Server 2009 on XP for Development

    - by StuartBrierley
    At my previous employer, when developing for BizTalk Server 2004 using Visual Studio 2003, we made use of separate development and deployment environments; developing in Visual Studio on our client PCs and then deploying to a seperate shared BizTalk 2004 Server from there.  This server was part of a multi-server Standard BizTalk environment comprising of separate BizTalk Server 2004 and SQL Server 2000 servers.  This environment was implemented a number of years ago by an outside consulting company, and while it worked it did occasionally cause contention issues with three developers deploying to the same server to carry out unit testing! Now that I am making the design and implementation decisions about the environment that BizTalk will be developed in and deployed to, I have chosen to create a single "server" installation on my development PC, installling SQL Server 2008, Visual Studio 2008 and BizTalk Server 2009 on a single system.  The client PC in use is actually a MacBook Pro running Windows XP; not the most powerful of systems for high volume processing but it should be powerful enough to allow development and initial unit testing to take place. I did not need to, and so chose not to, install all of the components detailed in the Microsoft guide for installing BizTalk 2009 on Windows XP but I did follow the basics of the procedures detailed within.  Outlined below are the highlights of this process and any details of what choices I made.   Install IIS I had previsouly installed Windows XP, including all current service packs and critical updates.  At the time of installation this included Service Pack 3, the .Net Framework 3.5 and MS Windows Installer 3.1.  Having a running XP system, my first step was to install IIS - this is quite straightforward and posed no difficulties. Install Visual Studio 2008 The next step for me was to install Visual Studio 2008.  Making sure to select a custom installation is crucial at this point, as you need to make sure that you deselect SQL Server 2005 Express Edition as it can cause the BizTalk installation to fail.  The installation guide suggests that you only select Visual C# when selecting features to install, but  I decided that due to some legacy systems I have code for that I would also select the VB and ASP options. Visual Studio 2008 Service Pack 1 Following the completion of the installation of Visual Studio itself you should then install the Visual Studio 2008 Service Pack 1. SQL Server 2008 Standard Edition The next step before intalling BizTalk Server 2009 itself is to install SQL Server 2008 Standard Edition. On the feature selection screen make sure that you select the follwoing options: Database Engine Services SQL Server Replication Full-Text Search Analysis Services Reporting Services Business Intelligence Development Studio Client Tools Connectivity Integration Services Management Tools Basic and Complete Use the default instance and the same accounts for all SQL server instances - in my case I used the Network Service and Local Service accounts for the two sets of accounts. On the database engine configuration screen I selected windows authentication and added the current user, adding the same user again on the Analysis services Configuration screen.  All other screens were left on the default settings. The SQL Server 2008 installation also included the installation of hotfix for XP KB942288-v3, the Windows Installer 4.5 Redistributable. System Configuration At this stage I took a moment to disable the SQL Server shared memory protocol and enable the Named Pipes and TCP/IP protocols.  These can be found in the SQL Server Configuration Manager > SQL Server Network Configuration > Protocols for MSSQLServer.  I also made sure that the DTC settings were configured correctley.   BizTalk Server 2009 The penultimate step is to install BizTalk Server 2009 Standard Edition. I had previsouly downloaded the redistributable prerequisites as a CAB file so was able to make use of this when carrying out the installation. When selecting which components to install I selected: Server Runtime BizTalk EDI/AS2 Runtime WCF Adapter Runtime Portal Components Administrative Tools WFC Administartion Tools Developer Tools and SDK, Enterprise SSO Administration Module Enterprise SSO Master Secret Server Business Rules Components BAM Alert Provider BAM Client BAM Eventing Once installation has completed clear the launch BizTalk Server Configuration check box and select finish. Verify the Installation Before configuring BizTalk Server it is a good idea to check that BizTalk Server 2009 is installed and that SQL Server 2008 has started correctly.  The easiest way to verify the BizTalk installation is check the Programs and Features in Control panel.  Check that SQL is started by looking in the SQL Server Configuration Manager. Configure BizTalk Server 2009 Finally we are ready to configure BizTalk Server 2009.  To start this I opted for a custom configuration that allowed me to choose in more detail the settings to be used. For all databases I selected the local server and default database names. For all Accounts I used a local account that had been created specifically for the BizTalk Services. For all windows groups I allowed the configuration wizard to create the default local groups. The configuration wizard then ran:   Upon completion you will be presented with a screen detailing the success or failure of the configuration.  If your configuration failed you will need to sort out the issues and try again (it is possible to save the configuration settings for later use if you want too - except passwords of course!).  If you see lots of nice green ticks - congratulations BizTalk Server 2009 on XP is now installed and configured ready for development.

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  • Online Password Security Tactics

    - by BuckWoody
    Recently two more large databases were attacked and compromised, one at the popular Gawker Media sites and the other at McDonald’s. Every time this kind of thing happens (which is FAR too often) it should remind the technical professional to ensure that they secure their systems correctly. If you write software that stores passwords, it should be heavily encrypted, and not human-readable in any storage. I advocate a different store for the login and password, so that if one is compromised, the other is not. I also advocate that you set a bit flag when a user changes their password, and send out a reminder to change passwords if that bit isn’t changed every three or six months.    But this post is about the *other* side – what to do to secure your own passwords, especially those you use online, either in a cloud service or at a provider. While you’re not in control of these breaches, there are some things you can do to help protect yourself. Most of these are obvious, but they contain a few little twists that make the process easier.   Use Complex Passwords This is easily stated, and probably one of the most un-heeded piece of advice. There are three main concepts here: ·         Don’t use a dictionary-based word ·         Use mixed case ·         Use punctuation, special characters and so on   So this: password Isn’t nearly as safe as this: P@ssw03d   Of course, this only helps if the site that stores your password encrypts it. Gawker does, so theoretically if you had the second password you’re in better shape, at least, than the first. Dictionary words are quickly broken, regardless of the encryption, so the more unusual characters you use, and the farther away from the dictionary words you get, the better.   Of course, this doesn’t help, not even a little, if the site stores the passwords in clear text, or the key to their encryption is broken. In that case…   Use a Different Password at Every Site What? I have hundreds of sites! Are you kidding me? Nope – I’m not. If you use the same password at every site, when a site gets attacked, the attacker will store your name and password value for attacks at other sites. So the only safe thing to do is to use different names or passwords (or both) at each site. Of course, most sites use your e-mail as a username, so you’re kind of hosed there. So even though you have hundreds of sites you visit, you need to have at least a different password at each site.   But it’s easier than you think – if you use an algorithm.   What I’m describing is to pick a “root” password, and then modify that based on the site or purpose. That way, if the site is compromised, you can still use that root password for the other sites.   Let’s take that second password: P@ssw03d   And now you can append, prepend or intersperse that password with other characters to make it unique to the site. That way you can easily remember the root password, but make it unique to the site. For instance, perhaps you read a lot of information on Gawker – how about these:   P@ssw03dRead ReadP@ssw03d PR@esasdw03d   If you have lots of sites, tracking even this can be difficult, so I recommend you use password software such as Password Safe or some other tool to have a secure database of your passwords at each site. DO NOT store this on the web. DO NOT use an Office document (Microsoft or otherwise) that is “encrypted” – the encryption office automation packages use is very trivial, and easily broken. A quick web search for tools to do that should show you how bad a choice this is.   Change Your Password on a Schedule I know. It’s a real pain. And it doesn’t seem worth it…until your account gets hacked. A quick note here – whenever a site gets hacked (and I find out about it) I change the password at that site immediately (or quit doing business with them) and then change the root password on every site, as quickly as I can.   If you follow the tip above, it’s not as hard. Just add another number, year, month, day, something like that into the mix. It’s not unlike making a Primary Key in an RDBMS.   P@ssw03dRead10242010   Change the site, and then update your password database. I do this about once a month, on the first or last day, during staff meetings. (J)   If you have other tips, post them here. We can all learn from each other on this.

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  • ORACLE RIGHTNOW DYNAMIC AGENT DESKTOP CLOUD SERVICE - Putting the Dynamite into Dynamic Agent Desktop

    - by Andreea Vaduva
    Untitled Document There’s a mountain of evidence to prove that a great contact centre experience results in happy, profitable and loyal customers. The very best Contact Centres are those with high first contact resolution, customer satisfaction and agent productivity. But how many companies really believe they are the best? And how many believe that they can be? We know that with the right tools, companies can aspire to greatness – and achieve it. Core to this is ensuring their agents have the best tools that give them the right information at the right time, so they can focus on the customer and provide a personalised, professional and efficient service. Today there are multiple channels through which customers can communicate with you; phone, web, chat, social to name a few but regardless of how they communicate, customers expect a seamless, quality experience. Most contact centre agents need to switch between lots of different systems to locate the right information. This hampers their productivity, frustrates both the agent and the customer and increases call handling times. With this in mind, Oracle RightNow has designed and refined a suite of add-ins to optimize the Agent Desktop. Each is designed to simplify and adapt the agent experience for any given situation and unify the customer experience across your media channels. Let’s take a brief look at some of the most useful tools available and see how they make a difference. Contextual Workspaces: The screen where agents do their job. Agents don’t want to be slowed down by busy screens, scrolling through endless tabs or links to find what they’re looking for. They want quick, accurate and easy. Contextual Workspaces are fully configurable and through workspace rules apply if, then, else logic to display only the information the agent needs for the issue at hand . Assigned at the Profile level, different levels of agent, from a novice to the most experienced, get a screen that is relevant to their role and responsibilities and ensures their job is done quickly and efficiently the first time round. Agent Scripting: Sometimes, agents need to deliver difficult or sensitive messages while maximising the opportunity to cross-sell and up-sell. After all, contact centres are now increasingly viewed as revenue generators. Containing sophisticated branching logic, scripting helps agents to capture the right level of information and guides the agent step by step, ensuring no mistakes, inconsistencies or missed opportunities. Guided Assistance: This is typically used to solve common troubleshooting issues, displaying a series of question and answer sets in a decision-tree structure. This means agents avoid having to bookmark favourites or rely on written notes. Agents find particular value in these guides - to quickly craft chat and email responses. What’s more, by publishing guides in answers on support pages customers, can resolve issues themselves, without needing to contact your agents. And b ecause it can also accelerate agent ramp-up time, it ensures that even novice agents can solve customer problems like an expert. Desktop Workflow: Take a step back and look at the full customer interaction of your agents. It probably spans multiple systems and multiple tasks. With Desktop Workflows you control the design workflows that span the full customer interaction from start to finish. As sequences of decisions and actions, workflows are unique in that they can create or modify different records and provide automation behind the scenes. This means your agents can save time and provide better quality of service by having the tools they need and the relevant information as required. And doing this boosts satisfaction among your customers, your agents and you – so win, win, win! I have highlighted above some of the tools which can be used to optimise the desktop; however, this is by no means an exhaustive list. In approaching your design, it’s important to understand why and how your customers contact you in the first place. Once you have this list of “whys” and “hows”, you can design effective policies and procedures to handle each category of problem, and then implement the right agent desktop user interface to support them. This will avoid duplication and wasted effort. Five Top Tips to take away: Start by working out “why” and “how” customers are contacting you. Implement a clean and relevant agent desktop to support your agents. If your workspaces are getting complicated consider using Desktop Workflow to streamline the interaction. Enhance your Knowledgebase with Guides. Agents can access them proactively and can be published on your web pages for customers to help themselves. Script any complex, critical or sensitive interactions to ensure consistency and accuracy. Desktop optimization is an ongoing process so continue to monitor and incorporate feedback from your agents and your customers to keep your Contact Centre successful.   Want to learn more? Having attending the 3-day Oracle RightNow Customer Service Administration class your next step is to attend the Oracle RightNow Customer Portal Design and 2-day Dynamic Agent Desktop Administration class. Here you’ll learn not only how to leverage the Agent Desktop tools but also how to optimise your self-service pages to enhance your customers’ web experience.   Useful resources: Review the Best Practice Guide Review the tune-up guide   About the Author: Angela Chandler joined Oracle University as a Senior Instructor through the RightNow Customer Experience Acquisition. Her other areas of expertise include Business Intelligence and Knowledge Management.  She currently delivers the following Oracle RightNow courses in the classroom and as a Live Virtual Class: RightNow Customer Service Administration (3 days) RightNow Customer Portal Design and Dynamic Agent Desktop Administration (2 days) RightNow Analytics (2 days) Rightnow Chat Cloud Service Administration (2 days)

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  • Wednesday at OpenWorld: Identity Management

    - by Tanu Sood
    Divide and conquer! Yes, divide and conquer today at Oracle OpenWorld with your colleagues to make the most of all things Identity Management since there’s a lot going on. Here’ the line-up for today: Wednesday, October 3, 2012 CON9458: End End-User-Managed Passwords and Increase Security with Oracle Enterprise Single Sign-On Plus 10:15 a.m. – 11:15 a.m., Moscone West 3008 Most customers have a broad variety of applications (internal, external, web, client server, host etc) and single sign-on systems that extend to some, but not all systems. This session will focus on how customers are using enterprise single sign-on can help extend single sign-on to virtually any application, without costly application modification while laying a foundation that will enable integration with a broader identity management platform. CON9494: Sun2Oracle: Identity Management Platform Transformation 11:45 a.m. – 12:45 p.m., Moscone West 3008 Sun customers are actively defining strategies for how they will modernize their identity deployments. Learn how customers like Avea and SuperValu are leveraging their Sun investment, evaluating areas of expansion/improvement and building momentum. CON9631: Entitlement-centric Access to SOA and Cloud Services 11:45 a.m. – 12:45 p.m., Marriott Marquis, Salon 7 How do you enforce that a junior trader can submit 10 trades/day, with a total value of $5M, if market volatility is low? How can hide sensitive patient information from clerical workers but make it visible to specialists as long as consent has been given or there is an emergency? In this session, Uberether and HerbaLife take the stage with Oracle to demonstrate how you can enforce such entitlements on a service not just within your intranet but also right at the perimeter. CON3957 - Delivering Secure Wi-Fi on the Tube as an Olympics Legacy from London 2012 11:45 a.m. – 12:45 p.m., Moscone West 3003 In this session, Virgin Media, the U.K.’s first combined provider of broadband, TV, mobile, and home phone services, shares how it is providing free secure Wi-Fi services to the London Underground, using Oracle Virtual Directory and Oracle Entitlements Server, leveraging back-end legacy systems that were never designed to be externalized. As an Olympics 2012 legacy, the Oracle architecture will form a platform to be consumed by other Virgin Media services such as video on demand. CON9493: Identity Management and the Cloud 1:15 p.m. – 2:15 p.m., Moscone West 3008 Security is the number one barrier to cloud service adoption.  Not so for industry leading companies like SaskTel, ConAgra foods and UPMC. This session will explore how these organizations are using Oracle Identity with cloud services and how some are offering identity management as a cloud service. CON9624: Real-Time External Authorization for Middleware, Applications, and Databases 3:30 p.m. – 4:30 p.m., Moscone West 3008 As organizations seek to grant access to broader and more diverse user populations, the importance of centrally defined and applied authorization policies become critical; both to identify who has access to what and to improve the end user experience.  This session will explore how customers are using attribute and role-based access to achieve these goals. CON9625: Taking Control of WebCenter Security 5:00 p.m. – 6:00 p.m., Moscone West 3008 Many organizations are extending WebCenter in a business to business scenario requiring secure identification and authorization of business partners and their users. Leveraging LADWP’s use case, this session will focus on how customers are leveraging, securing and providing access control to Oracle WebCenter portal and mobile solutions. EVENTS: Identity Management Customer Advisory Board 2:30 p.m. – 3:30 p.m., Four Seasons – Yerba Buena Room This invitation-only event is designed exclusively for Customer Advisory Board (CAB) members to provide product strategy and roadmap updates. Identity Management Meet & Greet Networking Event 3:30 p.m. – 4:30 p.m., Meeting Session 4:30 p.m. – 5:30 p.m., Cocktail Reception Yerba Buena Room, Four Seasons Hotel, 757 Market Street, San Francisco The CAB meeting will be immediately followed by an open Meet & Greet event hosted by Oracle Identity Management executives and product management team. Do take this opportunity to network with your peers and connect with the Identity Management customers. For a complete listing, refer to the Focus on Identity Management document. And as always, you can find us on @oracleidm on twitter and FaceBook. Use #oow and #idm to join in the conversation.

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  • Welcome to Jackstown

    - by fatherjack
    I live in a small town, the population count isn't that great but let me introduce you to some of the population. We'll start with Martin the Doc, he fixes up anything that gets poorly, so much so that he could be classed as the doctor, the vet and even the garage mechanic. He's got a reputation that he can fix anything and that hasn't been proved wrong yet. He's great friends with Brian (who gets called "Brains") the teacher who seems to have a sound understanding of any topic you care to pass his way. If he isn't sure he tells you and then goes to find out and comes back with a full answer real quick. Its good to have that sort of research capability close at hand. Brains is also great at encouraging anyone who needs a bit of support to get them up to speed and working on their jobs. Steve sees Brains regularly, that's because he is the librarian, he keeps all sorts of reading material and nowadays there's even video to watch about any topic you like. Steve keeps scouring all sorts of places to get the content that's needed and he keeps it in good order so that what ever is needed can be found quickly. He also has to make sure that old stuff gets marked as probably out of date so that anyone reading it wont get mislead. Over the road from him is Greg, he's the town crier. We don't have a newspaper here so Greg keeps us all informed of what's going on "out of town" - what new stuff we might make use of and what wont work in a small place like this. If we are interested he goes ahead and gets people in to demonstrate their products  and tell us about the details. Greg is pretty good at getting us discounts too. Now Greg's brother Ian works for the mayors office in the "waste management department" nowadays its all about the recycling but he still has to make sure that the stuff that cant be used any more gets disposed of properly. It depends on the type of waste he's dealing with that decides how it need to be treated and he has to know a lot about the different methods and when to use which ones. There are two people that keep the peace in town, Brent is the detective, investigating wrong doings and applying justice where necessary and Bart is the diplomat who smooths things over when any people have a dispute or disagreement. Brent is meticulous in his investigations and fair in the way he handles any situation he finds. Discretion is his byword. There's a rumour that Bart used to work for the United Nations but what ever his history there is no denying his ability to get apparently irreconcilable parties working together to their combined benefit. Someone who works closely with Bart is Brad, he is the translator in town. He has several languages that he can converse in but he can also explain things from someone's point of view or  and make it understandable to someone else. To keep things on the straight and narrow from a legal perspective is Ben the solicitor, making sure we all abide by the rules.Two people who make for an interesting evening's conversation if you get them together are Aaron and Grant, Aaron is the local planning inspector and Grant is an inventor of some reputation. Anything being constructed around here needs Aarons agreement. He's quite flexible in his rules though; if you can justify what you want to do with solid logic but he wont stand for any development going on without his inclusion. That gets a demolition notice and there's no argument. Grant as I mentioned is the inventor in town, if something can be improved or created then Grant is your man. He mainly works on his own but isnt averse to getting specific advice and assistance from specialist from out of town if they can help him finish his creations.There aren't too many people left for you to meet in the town, there's Rob, he's an ex professional sportsman. He played Hockey, Football, Cricket, you name it. He was in his element as goal keeper / wicket keeper and that shows in his personal life. He just goes about his business and people often don't even know that he's helped them. Really low profile, doesn't get any glory but saves people from lots of problems, even disasters on occasion. There goes Neil, he's a bit of an odd person, some people say he's gifted with special clairvoyant powers, personally I think he's got his ear to the ground and knows where to find out the important news as soon as its made public. Anyone getting a visit from Neil is best off to follow his advice though, he's usually spot on and you wont be caught by surprise if you follow his recommendations – wherever it comes from.Poor old Andrew is the last person to introduce you to. Andrew doesn't show himself too often but when he does it seems that people find a reason to blame him for their problems, whether he had anything to do with their predicament or not. In all honesty, without fail, and to his great credit, he takes it in good grace and never retaliates or gets annoyed when he's out and about.  It pays off too as its very often the case that those who were blaming him recently suddenly find they need his help and they readily forget the issues pretty rapidly.And then there's me, what do I do in town? Well, I'm just a DBA with a lot of hats. (Jackstown Pop. 1)

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  • SPARC T4-4 Delivers World Record First Result on PeopleSoft Combined Benchmark

    - by Brian
    Oracle's SPARC T4-4 servers running Oracle's PeopleSoft HCM 9.1 combined online and batch benchmark achieved World Record 18,000 concurrent users while executing a PeopleSoft Payroll batch job of 500,000 employees in 43.32 minutes and maintaining online users response time at < 2 seconds. This world record is the first to run online and batch workloads concurrently. This result was obtained with a SPARC T4-4 server running Oracle Database 11g Release 2, a SPARC T4-4 server running PeopleSoft HCM 9.1 application server and a SPARC T4-2 server running Oracle WebLogic Server in the web tier. The SPARC T4-4 server running the application tier used Oracle Solaris Zones which provide a flexible, scalable and manageable virtualization environment. The average CPU utilization on the SPARC T4-2 server in the web tier was 17%, on the SPARC T4-4 server in the application tier it was 59%, and on the SPARC T4-4 server in the database tier was 35% (online and batch) leaving significant headroom for additional processing across the three tiers. The SPARC T4-4 server used for the database tier hosted Oracle Database 11g Release 2 using Oracle Automatic Storage Management (ASM) for database files management with I/O performance equivalent to raw devices. This is the first three tier mixed workload (online and batch) PeopleSoft benchmark also processing PeopleSoft payroll batch workload. Performance Landscape PeopleSoft HR Self-Service and Payroll Benchmark Systems Users Ave Response Search (sec) Ave Response Save (sec) Batch Time (min) Streams SPARC T4-2 (web) SPARC T4-4 (app) SPARC T4-2 (db) 18,000 0.944 0.503 43.32 64 Configuration Summary Application Configuration: 1 x SPARC T4-4 server with 4 x SPARC T4 processors, 3.0 GHz 512 GB memory 5 x 300 GB SAS internal disks 1 x 100 GB and 2 x 300 GB internal SSDs 2 x 10 Gbe HBA Oracle Solaris 11 11/11 PeopleTools 8.52 PeopleSoft HCM 9.1 Oracle Tuxedo, Version 10.3.0.0, 64-bit, Patch Level 031 Java Platform, Standard Edition Development Kit 6 Update 32 Database Configuration: 1 x SPARC T4-4 server with 4 x SPARC T4 processors, 3.0 GHz 256 GB memory 3 x 300 GB SAS internal disks Oracle Solaris 11 11/11 Oracle Database 11g Release 2 Web Tier Configuration: 1 x SPARC T4-2 server with 2 x SPARC T4 processors, 2.85 GHz 256 GB memory 2 x 300 GB SAS internal disks 1 x 100 GB internal SSD Oracle Solaris 11 11/11 PeopleTools 8.52 Oracle WebLogic Server 10.3.4 Java Platform, Standard Edition Development Kit 6 Update 32 Storage Configuration: 1 x Sun Server X2-4 as a COMSTAR head for data 4 x Intel Xeon X7550, 2.0 GHz 128 GB memory 1 x Sun Storage F5100 Flash Array (80 flash modules) 1 x Sun Storage F5100 Flash Array (40 flash modules) 1 x Sun Fire X4275 as a COMSTAR head for redo logs 12 x 2 TB SAS disks with Niwot Raid controller Benchmark Description This benchmark combines PeopleSoft HCM 9.1 HR Self Service online and PeopleSoft Payroll batch workloads to run on a unified database deployed on Oracle Database 11g Release 2. The PeopleSoft HRSS benchmark kit is a Oracle standard benchmark kit run by all platform vendors to measure the performance. It's an OLTP benchmark where DB SQLs are moderately complex. The results are certified by Oracle and a white paper is published. PeopleSoft HR SS defines a business transaction as a series of HTML pages that guide a user through a particular scenario. Users are defined as corporate Employees, Managers and HR administrators. The benchmark consist of 14 scenarios which emulate users performing typical HCM transactions such as viewing paycheck, promoting and hiring employees, updating employee profile and other typical HCM application transactions. All these transactions are well-defined in the PeopleSoft HR Self-Service 9.1 benchmark kit. This benchmark metric is the weighted average response search/save time for all the transactions. The PeopleSoft 9.1 Payroll (North America) benchmark demonstrates system performance for a range of processing volumes in a specific configuration. This workload represents large batch runs typical of a ERP environment during a mass update. The benchmark measures five application business process run times for a database representing large organization. They are Paysheet Creation, Payroll Calculation, Payroll Confirmation, Print Advice forms, and Create Direct Deposit File. The benchmark metric is the cumulative elapsed time taken to complete the Paysheet Creation, Payroll Calculation and Payroll Confirmation business application processes. The benchmark metrics are taken for each respective benchmark while running simultaneously on the same database back-end. Specifically, the payroll batch processes are started when the online workload reaches steady state (the maximum number of online users) and overlap with online transactions for the duration of the steady state. Key Points and Best Practices Two Oracle PeopleSoft Domain sets with 200 application servers each on a SPARC T4-4 server were hosted in 2 separate Oracle Solaris Zones to demonstrate consolidation of multiple application servers, ease of administration and performance tuning. Each Oracle Solaris Zone was bound to a separate processor set, each containing 15 cores (total 120 threads). The default set (1 core from first and third processor socket, total 16 threads) was used for network and disk interrupt handling. This was done to improve performance by reducing memory access latency by using the physical memory closest to the processors and offload I/O interrupt handling to default set threads, freeing up cpu resources for Application Servers threads and balancing application workload across 240 threads. See Also Oracle PeopleSoft Benchmark White Papers oracle.com SPARC T4-2 Server oracle.com OTN SPARC T4-4 Server oracle.com OTN PeopleSoft Enterprise Human Capital Management oracle.com OTN PeopleSoft Enterprise Human Capital Management (Payroll) oracle.com OTN Oracle Solaris oracle.com OTN Oracle Database 11g Release 2 Enterprise Edition oracle.com OTN Disclosure Statement Oracle's PeopleSoft HR and Payroll combined benchmark, www.oracle.com/us/solutions/benchmark/apps-benchmark/peoplesoft-167486.html, results 09/30/2012.

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  • Monitoring your WCF Web Apis with AppFabric

    - by cibrax
    The other day, Ron Jacobs made public a template in the Visual Studio Gallery for enabling monitoring capabilities to any existing WCF Http service hosted in Windows AppFabric. I thought it would be a cool idea to reuse some of that for doing the same thing on the new WCF Web Http stack. Windows AppFabric provides a dashboard that you can use to dig into some metrics about the services usage, such as number of calls, errors or information about different events during a service call. Those events not only include information about the WCF pipeline, but also custom events that any developer can inject and make sense for troubleshooting issues.      This monitoring capabilities can be enabled on any specific IIS virtual directory by using the AppFabric configuration tool or adding the following configuration sections to your existing web app, <system.serviceModel> <serviceHostingEnvironment aspNetCompatibilityEnabled="true" multipleSiteBindingsEnabled="true" /> <diagnostics etwProviderId="3e99c707-3503-4f33-a62d-2289dfa40d41"> <endToEndTracing propagateActivity="true" messageFlowTracing="true" /> </diagnostics> <behaviors> <serviceBehaviors> <behavior name=""> <etwTracking profileName="EndToEndMonitoring Tracking Profile" /> </behavior> </serviceBehaviors> </behaviors> </system.serviceModel>   <microsoft.applicationServer> <monitoring> <default enabled="true" connectionStringName="ApplicationServerMonitoringConnectionString" monitoringLevel="EndToEndMonitoring" /> </monitoring> </microsoft.applicationServer> Bad news is that none of the configuration above can be easily set on code by using the new configuration model for WCF Web stack.  A good thing is that you easily disable it in the configuration when you no longer need it, and also uses ETW, a general-purpose and high-speed tracing facility provided by the operating system (it’s part of the windows kernel). By adding that configuration section, AppFabric will start monitoring your service automatically and providing some basic event information about the service calls. You need some custom code for injecting custom events in the monitoring data. What I did here is to copy and refactor the “WCFUserEventProvider” class provided as sample in the Ron’s template to make it more TDD friendly when using IoC. I created a simple interface “ILogger” that any service (or resource) can use to inject custom events or monitoring information in the AppFabric database. public interface ILogger { bool WriteError(string name, string format, params object[] args); bool WriteWarning(string name, string format, params object[] args); bool WriteInformation(string name, string format, params object[] args); } The “WCFUserEventProvider” class implements this interface by making possible to send the events to the AppFabric monitoring database. The service or resource implementation can receive an “ILogger” as part of the constructor. [ServiceContract] [Export] public class OrderResource { IOrderRepository repository; ILogger logger;   [ImportingConstructor] public OrderResource(IOrderRepository repository, ILogger logger) { this.repository = repository; this.logger = logger; }   [WebGet(UriTemplate = "{id}")] public Order Get(string id, HttpResponseMessage response) { var order = this.repository.All.FirstOrDefault(o => o.OrderId == int.Parse(id, CultureInfo.InvariantCulture)); if (order == null) { response.StatusCode = HttpStatusCode.NotFound; response.Content = new StringContent("Order not found"); }   this.logger.WriteInformation("Order Requested", "Order Id {0}", id);   return order; } } The example above uses “MEF” as IoC for injecting a repository and the logger implementation into the service. You can also see how the logger is used to write an information event in the monitoring database. The following image illustrates how the custom event is injected and the information becomes available for any user in the dashboard. An issue that you might run into and I hope the WCF and AppFabric teams fixed soon is that any WCF service that uses friendly URLs with ASP.NET routing does not get listed as a available service in the WCF services tab in the AppFabric console. The complete example is available to download from here.

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  • SQL SERVER – Beginning New Weekly Series – Memory Lane – #001

    - by pinaldave
    I am introducing a new series today.  This series is called “Memory Lane.”  From the last six years and 2,300 articles, there are fantastic articles I keep revisiting.  Sometimes when I read old blog posts I think I should have included something or added a bit more to the topic.  But for many articles, I still feel they are fantastic (even after six years) and could be read again and again. I have also found that after six years of blogging, readers will write to me and say “Pinal, why don’t you write about X, Y or Z.”  The answer is: I already did!  It is here on the blog, or in the comments, or possibly in one of my books.  The solution has always been there, it is simply a matter of finding it and presenting it again.  That is why I have created Memory Lane.  I will be listing the best articles from the same week of the past six years.  You will find plenty of reading material every Saturday from articles of SQLAuthority past. Here is the list of curetted articles of SQLAuthority.com across all these years. Instead of just listing all the articles I have selected a few of my most favorite articles and have listed them here with additional notes below it. Let me know which one of the following is your favorite article from memory lane. 2006 Query to Display Foreign Key Relationships and Name of the Constraint for Each Table in Database My blogging journey began with this blog post. As many of you know my journey began with creating a repository of my scripts. This was very first script which I had written to find out foreign key relationship and constraints. The same query was updated later on using the new SYS schema modification in SQL Server. Version 1: Using sys.schema Version 2: Using sys.schema and additional columns 2007 Milestone Posts – 1 Year (365 blogs) and 1 Million Views When I reached 1st week of Nov in 2007 SQLAuthority.com blog had around 365 blog posts and 1 Million Views. I was not obsessed with the statistics before but this was indeed an interesting moment for me as I was blogging for myself and did not realize that so many people are reading my blog. In year 2006 there were not many bloggers so blogging was new to me as well. I was learning it as I go. 2008 Stored Procedure WITH ENCRYPTION and Execution Plan If you have stored procedure and its code is encrypted when you execute it what will be displayed in the execution plan. There are two kinds of execution plans 1) Estimated and 2) Actual. It will be indeed interesting to know what is displayed in both the cases when Stored Procedure is encrypted. What is your guess? Now go ahead and click on here and figure out your answer. If the user is not able to login into SQL Server due to any error or issues there were two different blog post addresses the same issue here and here. 2009 It seems like Nov is the month of SQLPASS month. In 2009 on the same week I was in USA attending SQLPASS event. I had a fantastic experience attending the event. Here are the blog posts covering the subject Day 1, Day 2, Day 3, Day 4 2010 Finding the last backup time for all the databases This little script is very powerful and instantly gives details when was the last time your database backup performed. If you are reading this blog post – I say just go ahead and check if everything is alright on your server and you have all the necessary latest backup. It is better to be safe than sorrow. Version 1: Above script was improved to get more details about the database Version 2: This version of the script will include pretty much have all the backup related information in a single script. Do not miss to save it for future use. Are you a Database Administrator or a Database Developer? Three years ago I created a very small survey and the results which I have received are very interesting. The question was asking what is the profile of the visitor of that blog post and I noticed that DBA and Developers have balanced with little inclination towards Developers. Have you voted so far? If not, go ahead! 2011 New Book Released – SQL Server Interview Questions And Answers One year ago, on November 3, 2011 I published my book SQL Server Interview Questions and Answers.  The book has a lot of great reviews, and we have even received emails telling us this book was a life changer because it helped get them a great new job.  I don’t think anyone can get a job just from my book.  It was the individual who studied hard and took it seriously, and was determined to learn something new.  The book might have helped guide them and show them the topics to study, but they spent their own energy on it.  It was their own skills that helped them pass the exam. So, in this very first installment, I would like to thank the readers for accepting our book, for giving it great reviews and for using it and sharing it.  Our goal in writing this book was to help others, and it seems like we succeeded. Reference: Pinal Dave (http://blog.sqlauthority.com) Filed under: Memory Lane, PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, T SQL, Technology

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  • IBM Keynote: (hardware,software)–>{IBM.java.patterns}

    - by Janice J. Heiss
    On Sunday evening, September 30, 2012, Jason McGee, IBM Distinguished Engineer and Chief Architect Cloud Computing, along with John Duimovich IBM Distinguished Engineer and Java CTO, gave an information- and idea-rich keynote that left Java developers with much to ponder.Their focus was on the challenges to make Java more efficient and productive given the hardware and software environments of 2012. “One idea that is very interesting is the idea of multi-tenancy,” said McGee, “and how we can move up the spectrum. In traditional systems, we ran applications on dedicated middleware, operating systems and hardware. A lot of customers still run that way. Now people introduce hardware virtualization and share the hardware. That is good but there is a lot more we can do. We can share middleware and the application itself.” McGee challenged developers to better enable the Java language to function in these higher density models. He spoke about the need to describe patterns that help us grasp the full environment that an application needs, whether it’s a web or full enterprise application. Developers need to understand the resources that an application interacts with in a way that is simple and straightforward. The task is to then automate that deployment so that the complexity of infrastructure can be by-passed and developers can live in a simpler world where the cloud can automatically configure the needed environment. McGee argued that the key, something IBM has been working on, is to use a simpler pattern that allows a cloud-based architecture to embrace the entire infrastructure required for an application and make it highly available, scalable and able to recover from failure. The cloud-based architecture would automate the complexity of setting up and managing the infrastructure. IBM has been trying to realize this vision for customers so they can describe their Java application environment simply and allow the cloud to automate the deployment and management of applications. “The point,” explained McGee, “is to package the executable used to describe applications, to drop it into a shared system and let that system provide some intelligence about how to deploy and manage those applications.”John Duimovich on Improvements in JavaMcGee then brought onstage IBM’s Distinguished Engineer and CTO for Java, John Duimovich, who showed the audience ways to deploy Java applications more efficiently.Duimovich explained that, “When you run lots of copies of Java in the cloud or any hypervisor virtualized system, there are a lot of duplications of code and jar files. IBM has a facility called ‘shared classes’ where we put shared code, read only artefacts in a cache that is sharable across hypervisors.” By putting JIT code in ahead of time, he explained that the application server will use 20% less memory and operate 30% faster.  He described another example of how the JVM allows for the maximum amount of sharing that manages the tenants and file sockets and memory use through throttling and control. Duimovich touched on the “thin is in” model and IBM’s Liberty Profile and lightweight runtime for the cloud, which allows for greater efficiency in interacting with the cloud.Duimovich discussed the confusion Java developers experience when, for example, the hypervisor tells them that that they have 8 and then 4 and then 16 cores. “Because hypervisors are virtualized, they can change based on resource needs across the hypervisor layer. You may have 10 instances of an operation system and you may need to reallocate memory, " explained Duimovich.  He showed how to resize LPARs, reallocate CPUs and migrate applications as needed. He explained how application servers can resize thread pools and better use resources based on information from the hypervisors.Java Challenges in Hardware and SoftwareMcGee ended the keynote with a summary of upcoming hardware and software challenges for the Java platform. He noted that one reason developers love Java is it allows them to ignore differences in hardware. He stated that the most important things happening in hardware were in network and storage – in developments such as the speed of SSD, the exploitation of high-speed, low-latency networking, and recent developments such as storage-class memory, and non-volatile main memory. “So we are challenged to maintain the benefits of Java and the abstraction it provides from hardware while still exploiting the new innovations in hardware,” said McGee.McGee discussed transactional messaging applications where developers send messages transactionally persist a message to storage, something traditionally done by backing messages on spinning disks, something mostly outdated. “Now,” he pointed out, “we would use SSD and store it in Flash and get 70,000 messages a second. If we stored it using a PCI express-based flash memory device, it is still Flash but put on a PCI express bus on a card closer to the CPU. This way I get 300,000 messages a second and 25% improvement in latency.” McGee’s central point was that hardware has a huge impact on the performance and scalability of applications. New technologies are enabling developers to build classes of Java applications previously unheard of. “We need to be able to balance these things in Java – we need to maintain the abstraction but also be able to exploit the evolution of hardware technology,” said McGee. According to McGee, IBM's current focus is on systems wherein hardware and software are shipped together in what are called Expert Integrated Systems – systems that are pre-optimized, and pre-integrated together. McGee closed IBM’s engaging and thought-provoking keynote by pointing out that the use of Java in complex applications is increasingly being augmented by a host of other languages with strong communities around them – JavaScript, JRuby, Scala, Python and so forth. Java developers now must understand the strengths and weaknesses of such newcomers as applications increasingly involve a complex interconnection of languages.

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  • Streaming desktop with avconv - severe sound issues

    - by Tommy Brunn
    I'm trying to do some live streaming in Ubuntu 12.10, but I'm having some problems with audio. More specifically, the quality is complete garbage and it's at least 10 seconds out of sync with the video. I'm using an excellent guide found here to set up my loopback devices so that I can combine the desktop audio with the microphone input. It seems to work, as I'm able to stream both audio and video to Twitch.tv. But, as I said, the audio quality is terrible. The microphone audio is very, very low, but if I increase it, I get a horrible garbled sound that is absolutely unbearable. Nothing like that is present during VoIP calls or when recording sound alone with the sound recorder, so it's not an issue with the microphone itself. The entire audio stream is also delayed about 10-15 seconds compared to the video stream. I put together an imgur album of my settings. Here is some example output from when I'm streaming: avconv version 0.8.4-6:0.8.4-0ubuntu0.12.10.1, Copyright (c) 2000-2012 the Libav developers built on Nov 6 2012 16:51:11 with gcc 4.7.2 [x11grab @ 0x162fd80] device: :0.0+570,262 -> display: :0.0 x: 570 y: 262 width: 1280 height: 720 [x11grab @ 0x162fd80] shared memory extension found [x11grab @ 0x162fd80] Estimating duration from bitrate, this may be inaccurate Input #0, x11grab, from ':0.0+570,262': Duration: N/A, start: 1353181686.735113, bitrate: 884736 kb/s Stream #0.0: Video: rawvideo, bgra, 1280x720, 884736 kb/s, 30 tbr, 1000k tbn, 30 tbc [alsa @ 0x163fce0] capture with some ALSA plugins, especially dsnoop, may hang. [alsa @ 0x163fce0] Estimating duration from bitrate, this may be inaccurate Input #1, alsa, from 'pulse': Duration: N/A, start: 1353181686.773841, bitrate: N/A Stream #1.0: Audio: pcm_s16le, 48000 Hz, 2 channels, s16, 1536 kb/s Incompatible pixel format 'bgra' for codec 'libx264', auto-selecting format 'yuv420p' [buffer @ 0x1641ec0] w:1280 h:720 pixfmt:bgra [scale @ 0x1642480] w:1280 h:720 fmt:bgra -> w:852 h:480 fmt:yuv420p flags:0x4 [libx264 @ 0x165ae80] VBV maxrate unspecified, assuming CBR [libx264 @ 0x165ae80] using cpu capabilities: MMX2 SSE2Fast SSSE3 FastShuffle SSE4.2 [libx264 @ 0x165ae80] profile Main, level 3.1 [libx264 @ 0x165ae80] 264 - core 123 r2189 35cf912 - H.264/MPEG-4 AVC codec - Copyleft 2003-2012 - http://www.videolan.org/x264.html - options: cabac=1 ref=2 deblock=1:0:0 analyse=0x1:0x111 me=hex subme=6 psy=1 psy_rd=1.00:0.00 mixed_ref=0 me_range=16 chroma_me=1 trellis=1 8x8dct=0 cqm=0 deadzone=21,11 fast_pskip=1 chroma_qp_offset=-2 threads=4 sliced_threads=0 nr=0 decimate=1 interlaced=0 bluray_compat=0 constrained_intra=0 bframes=3 b_pyramid=0 b_adapt=1 b_bias=0 direct=1 weightb=0 open_gop=1 weightp=1 keyint=250 keyint_min=25 scenecut=40 intra_refresh=0 rc_lookahead=30 rc=cbr mbtree=1 bitrate=712 ratetol=1.0 qcomp=0.60 qpmin=0 qpmax=69 qpstep=4 vbv_maxrate=712 vbv_bufsize=512 nal_hrd=none ip_ratio=1.25 aq=1:1.00 Output #0, flv, to 'rtmp://live.justin.tv/app/live_23011330_Pt1plSRM0z5WVNJ0QmCHvTPmpUnfC4': Metadata: encoder : Lavf53.21.0 Stream #0.0: Video: libx264, yuv420p, 852x480, q=-1--1, 712 kb/s, 1k tbn, 30 tbc Stream #0.1: Audio: libmp3lame, 44100 Hz, 2 channels, s16, 712 kb/s Stream mapping: Stream #0:0 -> #0:0 (rawvideo -> libx264) Stream #1:0 -> #0:1 (pcm_s16le -> libmp3lame) Press ctrl-c to stop encoding frame= 17 fps= 0 q=0.0 size= 0kB time=10000000000.00 bitrate= 0.0kbitframe= 32 fps= 31 q=0.0 size= 0kB time=10000000000.00 bitrate= 0.0kbitframe= 40 fps= 23 q=29.0 size= 44kB time=0.03 bitrate=13786.2kbits/s dup=frame= 47 fps= 21 q=31.0 size= 93kB time=2.73 bitrate= 277.7kbits/s dup=0frame= 62 fps= 23 q=29.0 size= 160kB time=3.23 bitrate= 406.2kbits/s dup=0frame= 77 fps= 24 q=23.0 size= 209kB time=3.71 bitrate= 462.5kbits/s dup=0frame= 92 fps= 25 q=20.0 size= 267kB time=4.91 bitrate= 445.2kbits/s dup=0frame= 107 fps= 25 q=20.0 size= 318kB time=5.41 bitrate= 482.1kbits/s dup=0frame= 123 fps= 26 q=18.0 size= 368kB time=5.96 bitrate= 505.7kbits/s dup=0frame= 139 fps= 26 q=16.0 size= 419kB time=6.48 bitrate= 529.7kbits/s dup=0frame= 155 fps= 27 q=15.0 size= 473kB time=7.00 bitrate= 553.6kbits/s dup=0frame= 170 fps= 27 q=14.0 size= 525kB time=7.52 bitrate= 571.7kbits/s dup=0 frame= 180 fps= 25 q=-1.0 Lsize= 652kB time=7.97 bitrate= 670.0kbits/s dup=0 drop=32 //Here I stop the streaming video:531kB audio:112kB global headers:0kB muxing overhead 1.345945% [libx264 @ 0x165ae80] frame I:1 Avg QP:30.43 size: 39748 [libx264 @ 0x165ae80] frame P:45 Avg QP:11.37 size: 11110 [libx264 @ 0x165ae80] frame B:134 Avg QP:15.93 size: 27 [libx264 @ 0x165ae80] consecutive B-frames: 0.6% 0.0% 1.7% 97.8% [libx264 @ 0x165ae80] mb I I16..4: 7.3% 0.0% 92.7% [libx264 @ 0x165ae80] mb P I16..4: 0.1% 0.0% 0.1% P16..4: 49.1% 1.2% 2.1% 0.0% 0.0% skip:47.4% [libx264 @ 0x165ae80] mb B I16..4: 0.0% 0.0% 0.0% B16..8: 0.1% 0.0% 0.0% direct: 0.0% skip:99.9% L0:42.5% L1:56.9% BI: 0.6% [libx264 @ 0x165ae80] coded y,uvDC,uvAC intra: 82.3% 87.4% 71.9% inter: 7.1% 8.4% 7.0% [libx264 @ 0x165ae80] i16 v,h,dc,p: 27% 29% 16% 28% [libx264 @ 0x165ae80] i4 v,h,dc,ddl,ddr,vr,hd,vl,hu: 22% 21% 14% 8% 8% 8% 7% 5% 7% [libx264 @ 0x165ae80] i8c dc,h,v,p: 47% 22% 20% 11% [libx264 @ 0x165ae80] Weighted P-Frames: Y:0.0% UV:0.0% [libx264 @ 0x165ae80] ref P L0: 96.4% 3.6% [libx264 @ 0x165ae80] kb/s:474.19 Received signal 2: terminating. Any ideas on how I can resolve this? The video delay is perfectly acceptable, so I wouldn't think that it's a network issue that's causing the delay in the audio. Any help would be appreciated.

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  • 5 minutes WIF: Make your ASP.NET application use test-STS

    - by DigiMortal
    Windows Identity Foundation (WIF) provides us with simple and dummy STS application we can use to develop our system with no actual STS in place. In this posting I will show you how to add STS support to your existing application and how to generate dummy application that plays you real STS. Word of caution! Although it is relatively easy to build your own STS using WIF tools I don’t recommend you to build it. Identity providers must be highly secure and stable in every means and this makes development of your own STS very complex task. If it is possible then use some known STS solution. I suppose you have WIF and WIF SDK installed on your development machine. If you don’t then here are the links to download pages: Windows Identity Foundation Windows Identity Foundation SDK Adding STS support to your web application Suppose you have web application and you want to externalize authentication so your application is able to detect users, send unauthenticated users to login and work in other terms exactly like it worked before. WIF tools provide you with all you need. 1. Click on your web application project and select “Add STS reference…” from context menu to start adding or updating STS settings for web application. 2. Insert your application URI in application settings window. Note that web.config file is already selected for you. I inserted URI that corresponds to my web application address under IIS Express. This URI must exist (later) because otherwise you cannot use dummy STS service. 3. Select “Create a new STS project in the current solution” and click Next button. 4. Summary screen gives you information about how your site will use STS. You can run this wizard always when you have to modify STS parameters. Click Finish. If everything goes like expected then new web site will be added to your solution and it is named as YourWebAppName_STS. Dummy STS application Image on right shows you dummy STS web site. Yes, it is created as web site project not as web application. But it still works nice and you don’t have to make there any modifications. It just works but it is dummy one. Why dummy STS? Some points about dummy STS web site: Dummy STS is not template for your own custom STS identity provider. Dummy STS is very good and simple replacement of real STS so you have more flexible development environment and you don’t have to authenticate yourself in real service. Of course, you can modify dummy STS web site to mimic some behavior of your real STS. Pages in dummy STS Dummy STS has two pages – Login.aspx and  Default.aspx. Default.aspx is the page that handles requests to STS service. Login.aspx is the page where authentication takes place. Dummy STS authenticates users using FBA. You can insert whatever username you like and dummy STS still works. You can take a look at the code behind these pages to get some idea about how this dummy service is built up. But again – this service is there to simplify your life as developer. Authenticating users using dummy STS If you are using development web server that ships with Visual Studio 2010 I suggest you to switch over to IIS or IIS Express and make some more configuration changes as described in my previous posting Making WIF local STS to work with your ASP.NET application. When you are done with these little modifications you are ready to run your application and see how authentication works. If everything is okay then you are redirected to dummy STS login page when running your web application. Adam Carter is provided as username by default. If you click on submit button you are authenticated and redirected to application page. In my case it looks like this. Conclusion As you saw it is very easy to set up your own dummy STS web site for testing purposes. You coded nothing. You just ran wizard, inserted some data, modified configuration a little bit and you were done. Later, when your application goes to production you can run again this STS configuration utility and it generates correct settings for your real STS service automatically.

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  • 7 Reasons for Abandonment in eCommerce and the need for Contextual Support by JP Saunders

    - by Tuula Fai
    Shopper confidence, or more accurately the lack thereof, is the bane of the online retailer. There are a number of questions that influence whether a shopper completes a transaction, and all of those attributes revolve around knowledge. What products are available? What products are on offer? What would be the cost of the transaction? What are my options for delivery? In general, most online businesses do a good job of answering basic questions around the products as the shopper engages in the online journey, navigating the product catalog and working through the checkout process. The needs that are harder to address for the shopper are those that are less concerned with product specifics and more concerned with deciding whether the transaction met their needs and delivered value. A recent study by the Baymard Institute [1] finds that more than 60% of ecommerce site visitors will abandon their shopping cart. The study also identifies seven reasons for abandonment out of the commerce process [2]. Most of those reasons come down to poor usability within the commerce experience. Distractions. External distractions within the shopper’s external environment (TV, Children, Pets, etc.) or distractions on the eCommerce page can drive shopper abandonment. Ideally, the selection and check-out process should be straightforward. One common distraction is to drive the shopper away from the task at hand through pop-ups or re-directs. The shopper engaging with support information in the checkout process should not be directed away from the page to consume support. Though confidence may improve, the distraction also means abandonment may increase. Poor Usability. When the experience gets more complicated, buyer’s remorse can set in. While knowledge drives confidence, a lack of understanding erodes it. Therefore it is important that the commerce process is streamlined. In some cases, the number of clicks to complete a purchase is lengthy and unavoidable. In these situations, it is vital to ensure that the complexity of your experience can be explained with contextual support to avoid abandonment. If you can illustrate the solution to a complex action while the user is engaged in that action and address customer frustrations with your checkout process before they arise, you can decrease abandonment. Fraud. The perception of potential fraud can be enough to deter a buyer. Does your site look credible? Can shoppers trust your brand? Providing answers on the security of your experience and the levels of protection applied to profile information may play as big a role in ensuring the sale, as does the support you provide on the product offerings and purchasing process. Does it fit? If it is a clothing item or oversized furniture item, another common form of abandonment is for the shopper to question whether the item can be worn by the intended user. Providing information on the sizing applied to clothing, physical dimensions, and limitations on delivery/returns of oversized items will also assist the sale. A photo alone of the item will help, as it answers some of those questions, but won’t assuage all customer concerns about sizing and fit. Sometimes the customer doesn’t want to buy. Prospective buyers might be browsing through your catalog to kill time, or just might not have the money to purchase the item! You are unlikely to provide any information in contextual support to increase the likelihood to buy if the shopper already has no intentions of doing so. The customer will still likely abandon. Ensuring that any questions are proactively answered as they browse through your site can only increase their likelihood to return and buy at a future date. Can’t Buy. Errors or complexity at checkout can be another major cause of abandonment. Good contextual support is unlikely to help with severe errors caused by technical issues on your site, but it will have a big impact on customers struggling with complexity in the checkout process and needing a question answered prior to completing the sale. Embedded support within the checkout process to patiently explain how to complete a task will help increase conversion rates. Additional Costs. Tax, shipping and other costs or duties can dramatically increase the cost of the purchase and when unexpected, can increase abandonment, particularly if they can’t be adequately explained. Again, a lack of knowledge erodes confidence in the purchase, and cost concerns in particular, erode the perception of your brand’s trustworthiness. Again, providing information on what costs are additive and why they are being levied can decrease the likelihood that the customer will abandon out of the experience. Knowledge drives confidence and confidence drives conversion. If you’d like to understand best practices in providing contextual customer support in eCommerce to provide your shoppers with confidence, download the Oracle Cloud Service and Oracle Commerce - Contextual Support in Commerce White Paper. This white paper discusses the process of adding customer support, including a suggested process for finding where knowledge has the most influence on your shoppers and practical step-by-step illustrations on how contextual self-service can be added to your online commerce experience. Resources: [1] http://baymard.com/checkout-usability [2] http://baymard.com/blog/cart-abandonment

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  • PeopleSoft at Alliance 2012 Executive Forum

    - by John Webb
    Guest Posting From Rebekah Jackson This week I jointed over 4,800 Higher Ed and Public Sector customers and partners in Nashville at our annual Alliance conference.   I got lost easily in the hallways of the sprawling Gaylord Opryland Hotel. I carried the resort map with me, and I would still stand for several minutes at a very confusing junction, studying the map and the signage on the walls. Hallways led off in many directions, some with elevators going down here and stairs going up there. When I took a wrong turn I would instantly feel stuck, lose my bearings, and occasionally even have to send out a call for help.    It strikes me that the theme for the Executive Forum this year outlines a less tangible but equally disorienting set of challenges that our higher education customer’s CIOs are facing: Making Decisions at the Intersection of Business Value, Strategic Investment, and Enterprise Technology. The forces acting upon higher education institutions today are not neat, straight-forward decision points, where one can glance to the right, glance to the left, and then quickly choose the best course of action. The operational, technological, and strategic factors that must be considered are complex, interrelated, messy…and the stakes are high. Michael Horn, co-author of “Disrupting Class: How Disruptive Innovation Will Change the Way the World Learns”, set the tone for the day. He introduced the model of disruptive innovation, which grew out of the research he and his colleagues have done on ‘Why Successful Organizations Fail’. Highly simplified, the pattern he shared is that things start out decentralized, take a leap to extreme centralization, and then experience progressive decentralization. Using computers as an example, we started with a slide rule, then developed the computer which centralized in the form of mainframes, and gradually decentralized to mini-computers, desktop computers, laptops, and now mobile devices. According to Michael, you have more computing power in your cell phone than existed on the planet 60 years ago, or was on the first rocket that went to the moon. Applying this pattern to Higher Education means the introduction of expensive and prestigious private universities, followed by the advent of state schools, then by community colleges, and now online education. Michael shared statistics that indicate 50% of students will be taking at least one on line course by 2014…and by some measures, that’s already the case today. The implication is that technology moves from being the backbone of the campus, the IT department’s domain, and pushes into the academic core of the institution. Innovative programs are underway at many schools like Bellevue and BYU Idaho, joined by startups and disruptive new players like the Khan Academy.   This presents both threat and opportunity for higher education institutions, and means that IT decisions cannot afford to be disconnected from the institution’s strategic plan. Subsequent sessions explored this theme.    Theo Bosnak, from Attain, discussed the model they use for assessing the complete picture of an institution’s financial health. Compounding the issue are the dramatic trends occurring in technology and the vendors that provide it. Ovum analyst Nicole Engelbert, shared her insights next and suggested that incremental changes are no longer an option, instead fundamental changes are affecting the landscape of enterprise technology in higher ed.    Nicole closed with her recommendation that institutions focus on the trends in higher education with an eye towards the strategic requirements and business value first. Technology then is the enabler.   The last presentation of the day was from Tom Fisher, Sr. Vice President of Cloud Services at Oracle. Tom runs the delivery arm of the Cloud Services group, and shared his thoughts candidly about his experiences with cloud deployments as well as key issues around managing costs and security in cloud deployments. Okay, we’ve covered a lot of ground at this point, from financials planning, business strategy, and cloud computing, with the possibility that half of the institutions in the US might not be around in their current form 10 years from now. Did I forget to mention that was raised in the morning session? Seems a little hard to believe, and yet Michael Horn made a compelling point. Apparently 100 years ago, 8 of the top 10 education institutions in the world were German. Today, the leading German school is ranked somewhere in the 40’s or 50’s. What will the landscape be 100 years from now? Will there be an institution from China, India, or Brazil in the top 10? As Nicole suggested, maybe US parents will be sending their children to schools overseas much sooner, faced with the ever-increasing costs of a US based education. Will corporations begin to view skill-based certification from an online provider as a viable alternative to a 4 year degree from an accredited institution, fundamentally altering the education industry as we know it?

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  • Modifying Service URLs with LINQ to Twitter

    - by Joe Mayo
    It’s funny that two posts so close together speak about flexibility with the LINQ to Twitter provider.  There are certain things you know from experience on when to make software more flexible and when to save time.  This is another one of those times when I got lucky and made the right choice up front. I’m talking about the ability to switch URLs. It only makes sense that Twitter should begin versioning their API as it matures.  In fact, most of the entire API has moved to the v1 URL at “https://api.twitter.com/1/”, except for search and trends.  Recently, Twitter introduced the available and local trends, but hung them off the new v1, and left the rest of the trends API on the old URL. To implement this, I muscled my way into the expression tree during CreateRequestProcessor to figure out which trend I was dealing with; perhaps not elegant, but the code is in the right place and that’s what factories are for.  Anyway, the point is that I wouldn’t have to do this kind of stuff (as much fun as it is), if Twitter would have more consistency. Having went to Chirp last week and seeing the evolution of the API, it looks like my wish is coming true.  …now if they would just get their stuff together on the mess they made with geo-location and places… but again, that’s all transparent if your using LINQ to Twitter because I pulled all of that together in a consistent way so that you don’t have to. Normally, when Twitter makes a change, code breaks and I have to scramble to get the fixes in-place.  This time, in the case of a URL change, the adjustment is easy and no-one has to wait for me.  Essentially, all you need to do is change the URL passed to the TwitterContext constructor.  Here’s an example of instantiating a TwitterContext now: using (var twitterCtx = new TwitterContext(auth, "https://api.twitter.com/1/", "https://search.twitter.com/")) The third parameter constructor is the SearchUrl, which is used for Search and Trend APIs. You probably know what’s coming next; another constructor, but with the SearchUrl parameter set to the new URL as follows: using (var twitterCtx = new TwitterContext(auth, "https://api.twitter.com/1/", "https://api.twitter.com/1/")) One consequence of setting the URL this way is that you set the URL for both Trends and Search.  Since Search is still using the old URL, this is going to break for Search queries. You could always instantiate a special TwitterContext instance for Search queries, with the old URL set. Alternatively, you can use the TwitterContext’s SearchUrl property. Here’s an example: twitterCtx.SearchUrl = "https://api.twitter.com/1/"; var trends = (from trend in twitterCtx.Trends where trend.Type == TrendType.Daily && trend.Date == DateTime.Now.AddDays(-2).Date select trend) .ToList(); Notice how I set the SearchUrl property just-in-time for the query. This allows you to target the URL for each specific query. Whichever way you prefer to configure the URL, it’s your choice. So, now you know how to set the URL to be used for Trend queries and how to prevent whacking your Search queries. I’ll be updating the Trend API to use same URL as all other APIs soon, so the only API left to use the SearchUrl will be Search, but for the short term, it’s Trends and Search. Until I make this change, you’ll have a viable work-around by setting the URL yourself, as explained above. These were the Search and Trend URLs, but you might be curious about the second parameter of the TwitterContext constructor; that’s the URL for all other APIs (the BaseUrl), except for Trend and Search. Similarly, you can use the TwitterContext’s BaseUrl property to set the BaseUrl. Setting the BaseUrl can be useful when communicating with other services. In addition to Twitter changing URLs, the Twitter API has been adopted by other companies, such as Identi.ca, Tumblr, and  WordPress.  This capability lets you use LINQ to Twitter with any of these services.  This is a testament to the success of the Twitter API and it’s popularity. No doubt we’ll have hills and valleys to traverse as the Twitter API matures, but hopefully there will be enough flexibility in LINQ to Twitter to make these changes as transparent as possible for you. @JoeMayo

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  • How to setup SyntaxHighlighter with GeeksWithBlogs in about 10 minutes.

    - by mbcrump
    SyntaxHighlighter is a fully functional self-contained code syntax highlighter developed in JavaScript. Below is a sample of what it looks like in your blog. class Test { static void Main() { System.Console.WriteLine("Sample SyntaxHighlighter"); } } This tutorial will help you setup SyntaxHighlighter with GeeksWithBlogs.net in about 10 minutes. Even though this guide is specifically for GWB, you can use it on any other hosting provider that does not allow you to upload custom CSS/JavaScript. It is recommended that if you are using LiveWriter to go ahead and download Code Snippet with SyntaxHighlighter Support to integrate this functionality within Live Writer. 1) Log into GWB and select Options->Configure Now under the Custom CSS insert the following code at the top of the textbox: @import url("http://alexgorbatchev.com/pub/sh/current/styles/shCore.css"); @import url("http://alexgorbatchev.com/pub/sh/current/styles/shThemeDefault.css"); Please note that you can change the default theme by changing the shThemeDefault.css to one listed below: shThemeDefault.css shThemeDjango.css shThemeEmacs.css shThemeFadeToGrey.css shThemeMidnight.css shThemeRDark.css 2) Under the Static News/Announcements insert the following code at the top: <script type="text/javascript" src="http://alexgorbatchev.com/pub/sh/current/scripts/shCore.js"></script> <script type="text/javascript" language="javascript" src="http://alexgorbatchev.com/pub/sh/current/scripts/shBrushCSharp.js"></script> <script type="text/javascript" language="javascript" src="http://alexgorbatchev.com/pub/sh/current/scripts/shBrushJScript.js"></script> <script src='http://alexgorbatchev.com/pub/sh/current/scripts/shBrushJava.js' type='text/javascript'></script> <script language='javascript'> SyntaxHighlighter.config.bloggerMode = true; SyntaxHighlighter.config.clipboardSwf = 'http://alexgorbatchev.com/pub/sh/current/scripts/clipboard.swf'; SyntaxHighlighter.all(); </script> Please note that this will only give you support for Java, JavaScript and C Sharp. If you want more languages like Ruby and SQL. Then add the proper tags listed below. The reason that I didn’t add them is because I do not want to load languages that I will not be blogging about. <link href='http://alexgorbatchev.com/pub/sh/current/styles/shCore.css' rel='stylesheet' type='text/css'/> <link href='http://alexgorbatchev.com/pub/sh/current/styles/shThemeDefault.css' rel='stylesheet' type='text/css'/> <script src='http://alexgorbatchev.com/pub/sh/current/scripts/shCore.js' type='text/javascript'></script> <script src='http://alexgorbatchev.com/pub/sh/current/scripts/shBrushCpp.js' type='text/javascript'></script> <script src='http://alexgorbatchev.com/pub/sh/current/scripts/shBrushCSharp.js' type='text/javascript'></script> <script src='http://alexgorbatchev.com/pub/sh/current/scripts/shBrushCss.js' type='text/javascript'></script> <script src='http://alexgorbatchev.com/pub/sh/current/scripts/shBrushJava.js' type='text/javascript'></script> <script src='http://alexgorbatchev.com/pub/sh/current/scripts/shBrushJScript.js' type='text/javascript'></script> <script src='http://alexgorbatchev.com/pub/sh/current/scripts/shBrushPhp.js' type='text/javascript'></script> <script src='http://alexgorbatchev.com/pub/sh/current/scripts/shBrushPython.js' type='text/javascript'></script> <script src='http://alexgorbatchev.com/pub/sh/current/scripts/shBrushRuby.js' type='text/javascript'></script> <script src='http://alexgorbatchev.com/pub/sh/current/scripts/shBrushSql.js' type='text/javascript'></script> <script src='http://alexgorbatchev.com/pub/sh/current/scripts/shBrushVb.js' type='text/javascript'></script> <script src='http://alexgorbatchev.com/pub/sh/current/scripts/shBrushXml.js' type='text/javascript'></script> <script src='http://alexgorbatchev.com/pub/sh/current/scripts/shBrushPerl.js' type='text/javascript'></script> <script language='javascript'> SyntaxHighlighter.config.bloggerMode = true; SyntaxHighlighter.config.clipboardSwf = 'http://alexgorbatchev.com/pub/sh/current/scripts/clipboard.swf'; SyntaxHighlighter.all(); </script> 3) Now install Code Snippet with SyntaxHighlighter Support and launch Windows Live Writer. Click on the PreCode Snippet plugin add copy/paste your code into the windows. Make sure you select “PRE” and the Language that you are using. It should look similar to the following screenshot.  After you finish editing the post, hit publish and your code should look nice and neat like the example shown earlier.

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