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• How to access parents' members from a inner class in WPF?

  - by black sensei

  Hello Experts! I'm trying to do scheduled operation let's say to check for user's credit left via web service call and update the user interface. i've tried with quartz.net to implement the scheduling bit.i created an inner class in the window class i need to update.That inner class has the method that calls the webservice and the result needs to be displayed back to the UI. here is an example of what i did. public partial class Window2 : Window { private int i; public Window2() { InitializeComponent(); } public class Myclass :IJob { public void Execute(JobExecutionContext context) { string result = doMyOperation(); //i'll like to call parent label member of name lblNotif //is something like parent.lblNotif.Content = result; //possible? } public string doMyOperation() { //calling the wermethod to retreive user's balance return result = service.GetUsersBalace(user); } } } Well the quartz bit is working and this post is not about quartz. here are my questions Question 1 : How is it possible to access Window2 controls, for instace lable lblNotif? Question 2 : If my thinking about this is wrong, what is done as best practice to solve my kind of problem, where an application need to do an operation let's say every 5mn and update the the UI. Question 3 : i at first tried to use the backgroundworker and i felt like i can't do the scheduling bit with it.Is that correct or i'm wrong. thanks for those who commented already and sorry for those who didn't get the meaning of my post.I hope this will be a bit clearer.Thanks for reading

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• sqlobject: No connection has been defined for this thread or process

  - by Claudiu

  I'm using sqlobject in Python. I connect to the database with conn = connectionForURI(connStr) conn.makeConnection() This succeeds, and I can do queries on the connection: g_conn = conn.getConnection() cur = g_conn.cursor() cur.execute(query) res = cur.fetchall() This works as intended. However, I also defined some classes, e.g: class User(SQLObject): class sqlmeta: table = "gui_user" username = StringCol(length=16, alternateID=True) password = StringCol(length=16) balance = FloatCol(default=0) When I try to do a query using the class: User.selectBy(username="foo") I get an exception: ... File "c:\python25\lib\site-packages\SQLObject-0.12.4-py2.5.egg\sqlobject\main.py", line 1371, in selectBy conn = connection or cls._connection File "c:\python25\lib\site-packages\SQLObject-0.12.4-py2.5.egg\sqlobject\dbconnection.py", line 837, in __get__ return self.getConnection() File "c:\python25\lib\site-packages\SQLObject-0.12.4-py2.5.egg\sqlobject\dbconnection.py", line 850, in getConnection "No connection has been defined for this thread " AttributeError: No connection has been defined for this thread or process How do I define a connection for a thread? I just realized I can pass in a connection keyword which I can give conn to to make it work, but how do I get it to work if I weren't to do that?

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• Need Explanation of couchdb reduce function

  - by Alan

  From http://wiki.apache.org/couchdb/Introduction_to_CouchDB_views The couchdb reduce function is defined as function (key, values, rereduce) { return sum(values); } key will be an array whose elements are arrays of the form [key,id] values will be an array of the values emitted for the respective elements in keys i.e. reduce([ [key1,id1], [key2,id2], [key3,id3] ], [value1,value2,value3], false) I am having trouble understanding when/why the array of keys would contain different key values. If the array of keys does contain different key values, how would I deal with it? As an example, assume that my database contains movements between accounts of the form. {"amount":100, "CreditAccount":"account_number", "DebitAccount":"account_number"} I want a view that gives the balance of an account. My map function does: emit( doc.CreditAccount, doc.amount ) emit( doc.DebitAccount, -doc.amount ) My reduce function does: return sum(values); I seem to get the expected results, however I can't reconcile this with the possibility that my reduce function gets different key values. Is my reduce function supposed to group key values first? What kind of result would I return in that case?

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• IRP_MJ_WRITE latency up to 15 seconds

  - by racitup

  We have written an application that performs small (22kB) writes to multiple files at once (one thread performing asynchronous queued writes to multiple locations on behalf of other threads) on the same local volume (RAID1). 99.9% of the writes are low-latency but occasionally (maybe every minute or two) we get one or two huge latency writes (I have seen 10 seconds and above) without any real explanation. Platform: Win2003 Server with NTFS. Monitoring: Sysinternals Process Monitor (see link below) and our own application logging. We have tried multiple things to try and solve this that have been gleaned from a few websites, e.g.: Making the first part of file names unique to aid 8.3 name generation Writing files to multiple directories Changing Intel Disk Write Caching Windows File/Printer Sharing Minimize memory used Balance Maximize data throughput for file sharing Maximize data throughput for network applications System-Advanced-Performance-Advanced NtfsDisableLastAccessUpdate - use fsutil behavior set disablelastaccess 1 disable 8.3 name generation - use "fsutil behavior set disable8dot3 1" + restart Enable a large size file system cache Disable paging of the kernel code IO Page Lock Limit Turn Off (or On) the Indexing Service But nothing seems to make much difference. There's a whole host of things we haven't tried yet but we wondered if anyone had come across the same problem, a reason and a solution (programmatic or not)? We can reproduce the problem using IOMeter and a simple setup: Start IOMeter and remove all but the first worker thread in 'Topology' using the disconnect button. Select the Worker thread and put a cross in the box next to the disk you want to use in the Disk Targets tab and put '2000000' in Maximum Disk Size (NOTE: must have at least 1GB free space; sector size is 512 bytes) Next create a new access specification and add it to the worker thread: Transfer Request Size = 22kB 100% Sequential Percent of Access Spec = 100% Percent Read/Write = 100% Write Change Results Display Update Frequency to 5 seconds, Test Setup Run Time to 20 seconds and both 'Number of Workers to Spawn Automatically' settings to zero. Select the Worker Thread in the Topology panel and hit the Duplicate Worker button 59 times to create 60 threads with identical settings. Hit the 'Go' button (green flag) and monitor the Results tab. The 'Maximum I/O Response Time (ms)' always hits at least 3500 on our machine. Our machine isn't exactly slow (Xeon 8 core rack server with 4GB and onboard RAID). I'd be interested to see what other people get. We have a feeling it might be something to do with the NTFS filesystem (ours is currently 75% full of fragmented files) and we are going to try a few things around this principle. But it is also related to disk performance since we don't see it on a RAMDisk and it's not as severe on a RAID10 array. Any help is much appreciated. Richard Right-click and select 'Open Link in New Tab': ProcMon Result

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• TPROXY Not working with HAProxy, Ubuntu 14.04

  - by Nyxynyx

  I'm trying to use HAProxy as a fully transparent proxy using TPROXY in Ubuntu 14.04. HAProxy will be setup on the first server with eth1 111.111.250.250 and eth0 10.111.128.134. The single balanced server has eth1 and eth0 as well. eth1 is the public facing network interface while eth0 is for the private network which both servers are in. Problem: I'm able to connect to the balanced server's port 1234 directly (via eth1) but am not able to reach the balanced server via Haproxy port 1234 (which redirects to 1234 via eth0). Am I missing out something in this configuration? On the HAProxy server The current kernel is: Linux extremehash-lb2 3.13.0-24-generic #46-Ubuntu SMP Thu Apr 10 19:11:08 UTC 2014 x86_64 x86_64 x86_64 GNU/Linux The kernel appears to have TPROXY support: # grep TPROXY /boot/config-3.13.0-24-generic CONFIG_NETFILTER_XT_TARGET_TPROXY=m HAProxy was compiled with TPROXY support: haproxy -vv HA-Proxy version 1.5.3 2014/07/25 Copyright 2000-2014 Willy Tarreau <[email protected]> Build options : TARGET = linux26 CPU = x86_64 CC = gcc CFLAGS = -g -fno-strict-aliasing OPTIONS = USE_LINUX_TPROXY=1 USE_LIBCRYPT=1 USE_STATIC_PCRE=1 Default settings : maxconn = 2000, bufsize = 16384, maxrewrite = 8192, maxpollevents = 200 Encrypted password support via crypt(3): yes Built without zlib support (USE_ZLIB not set) Compression algorithms supported : identity Built without OpenSSL support (USE_OPENSSL not set) Built with PCRE version : 8.31 2012-07-06 PCRE library supports JIT : no (USE_PCRE_JIT not set) Built with transparent proxy support using: IP_TRANSPARENT IPV6_TRANSPARENT IP_FREEBIND Available polling systems : epoll : pref=300, test result OK poll : pref=200, test result OK select : pref=150, test result OK Total: 3 (3 usable), will use epoll. In /etc/haproxy/haproxy.cfg, I've configured a port to have the following options: listen test1235 :1234 mode tcp option tcplog balance leastconn source 0.0.0.0 usesrc clientip server balanced1 10.111.163.76:1234 check inter 5s rise 2 fall 4 weight 4 On the balanced server In /etc/networking/interfaces I've set the gateway for eth0 to be the HAProxy box 10.111.128.134 and restarted networking. auto eth0 eth1 iface eth0 inet static address 111.111.250.250 netmask 255.255.224.0 gateway 111.131.224.1 dns-nameservers 8.8.4.4 8.8.8.8 209.244.0.3 iface eth1 inet static address 10.111.163.76 netmask 255.255.0.0 gateway 10.111.128.134 ip route gives: default via 111.111.224.1 dev eth0 10.111.0.0/16 dev eth1 proto kernel scope link src 10.111.163.76 111.111.224.0/19 dev eth0 proto kernel scope link src 111.111.250.250

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• Adaptec 5805 after reboot don't starting

  - by Rakedko ShotGuns

  After rebooting the system, the controller is not included. It only works if the computer is shut down and turn off. Late i update firmware "Adaptec RAID 5805 Firmware Build 18948" How to fix the problem? add Log Configuration summary Server name.....................raid_test Adaptec Storage Manager agent...7.31.00 (18856) Adaptec Storage Manager console.7.31.00 (18856) Number of controllers...........1 Operating system................Windows Configuration information for controller 1 ------------------------------------------------------- Type............................Controller Model...........................Adaptec 5805 Controller number...............1 Physical slot...................2 Installed memory size...........512 MB Serial number...................8C4510C6C9E Boot ROM........................5.2-0 (18948) Firmware........................5.2-0 (18948) Device driver...................5.2-0 (16119) Controller status...............Optimal Battery status..................Charging Battery temperature.............Normal Battery charge amount (%).......37 Estimated charge remaining......0 days, 16 hours, 12 minutes Background consistency check....Disabled Copy back.......................Disabled Controller temperature..........Normal (40C / 104F) Default logical drive task priorityHigh Performance mode................Dynamic Number of logical devices.......1 Number of hot-spare drives......0 Number of ready drives..........0 Number of drive(s) assigned to MaxCache cache0 Maximum drives allowed for MaxCache cache8 MaxCache Read Cache Pool Size...0 GB NCQ status......................Enabled Stay awake status...............Disabled Internal drive spinup limit.....0 External drive spinup limit.....0 Phy 0...........................No device attached Phy 1...........................No device attached Phy 2...........................No device attached Phy 3...........................1.50 Gb/s Phy 4...........................No device attached Phy 5...........................No device attached Phy 6...........................No device attached Phy 7...........................No device attached Statistics version..............2.0 SSD Cache size..................0 Pages on fetch list.............0 Fetch list candidates...........0 Candidate replacements..........0 69319...........................31293 Logical device..................0 Logical device name............. RAID level......................Simple volume Data space......................148,916 GB Date created....................09/19/2012 Interface type..................Serial ATA State...........................Optimal Read-cache mode.................Enabled Preferred MaxCache read cache settingEnabled Actual MaxCache read cache setting Disabled Write-cache mode................Enabled (write-back) Write-cache setting.............Enabled (write-back) Partitioned.....................Yes Protected by hot spare..........No Bootable........................Yes Bad stripes.....................No Power Status....................Disabled Power State.....................Active Reduce RPM timer................Never Power off timer.................Never Verify timer....................Never Segment 0.......................Present: controller 1, connector 0, device 0, S/N 9RX3KZMT Overall host IOs................99075 Overall MB......................4411203 DRAM cache hits.................71929 SSD cache hits..................0 Uncached IOs....................29239 Overall disk failures...........0 DRAM cache full hits............71929 DRAM cache fetch / flush wait...0 DRAM cache hybrid reads.........3476 DRAM cache flushes..............-- Read hits.......................0 Write hits......................0 Valid Pages.....................0 Updates on writes...............0 Invalidations by large writes...0 Invalidations by R/W balance....0 Invalidations by replacement....0 Invalidations by other..........0 Page Fetches....................0 0...............................0 73..............................10822 8...............................3 46138...........................4916 27184...........................15226 20875...........................323 16982...........................1771 1563............................5317 1948............................2969 Serial attached SCSI ----------------------- Type............................Disk drive Vendor..........................Unknown Model...........................ST3160815AS Serial Number...................9RX3KZMT Firmware level..................3.AAD Reported channel................0 Reported SCSI device ID.........0 Interface type..................Serial ATA Size............................149,05 GB Negotiated transfer speed.......1.50 Gb/s State...........................Optimal S.M.A.R.T. error................No Write-cache mode................Write back Hardware errors.................0 Medium errors...................0 Parity errors...................0 Link failures...................0 Aborted commands................0 S.M.A.R.T. warnings.............0 Solid-state disk (non-spinning).false MaxCache cache capable..........false MaxCache cache assigned.........false NCQ status......................Enabled Phy 0...........................1.50 Gb/s Power State.....................Full rpm Supported power states..........Full rpm, Powered off 0x01............................113 0x03............................98 0x04............................99 0x05............................100 0x07............................83 0x09............................75 0x0A............................100 0x0C............................99 0xBB............................100 0xBD............................100 0xBE............................61 0xC2............................39 0xC3............................69 0xC5............................100 0xC6............................100 0xC7............................200 0xC8............................100 0xCA............................100 Aborted commands................0 Link failures...................0 Medium errors...................0 Parity errors...................0 Hardware errors.................0 SMART errors....................0 End of the configuration information for controller 1 List item

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• ZFS/Btrfs/LVM2-like storage with advanced features on Linux?

  - by Easter Sunshine

  I have 3 identical internal 7200 RPM SATA hard disk drives on a Linux machine. I'm looking for a storage set-up that will give me all of this: Different data sets (filesystems or subtrees) can have different RAID levels so I can choose performance, space overhead, and risk trade-offs differently for different data sets while having a few number of physical disks (very important data can be 3xRAID1, important data can be 3xRAID5, unimportant reproducible data can be 3xRAID0). If each data set has an explicit size or size limit, then the ability to grow and shrink the size limit (offline if need be) Avoid out-of-kernel modules R/W or read-only COW snapshots. If it's a block-level snapshots, the filesystem should be synced and quiesced during a snapshot. Ability to add physical disks and then grow/redistribute RAID1, RAID5, and RAID0 volumes to take advantage of the new spindle and make sure no spindle is hotter than the rest (e.g., in NetApp, growing a RAID-DP raid group by a few disks will not balance the I/O across them without an explicit redistribution) Not required but nice-to-haves: Transparent compression, per-file or subtree. Even better if, like NetApps, analyzes the data first for compressibility and only compresses compressible data Deduplication that doesn't have huge performance penalties or require obscene amounts of memory (NetApp does scheduled deduplication on weekends, which is good) Resistance to silent data corruption like ZFS (this is not required because I have never seen ZFS report any data corruption on these specific disks) Storage tiering, either automatic (based on caching rules) or user-defined rules (yes, I have all-identical disks now but this will let me add a read/write SSD cache in the future). If it's user-defined rules, these rules should have the ability to promote to SSD on a file level and not a block level. Space-efficient packing of small files I tried ZFS on Linux but the limitations were: Upgrading is additional work because the package is in an external repository and is tied to specific kernel versions; it is not integrated with the package manager Write IOPS does not scale with number of devices in a raidz vdev. Cannot add disks to raidz vdevs Cannot have select data on RAID0 to reduce overhead and improve performance without additional physical disks or giving ZFS a single partition of the disks ext4 on LVM2 looks like an option except I can't tell whether I can shrink, extend, and redistribute onto new spindles RAID-type logical volumes (of course, I can experiment with LVM on a bunch of files). As far as I can tell, it doesn't have any of the nice-to-haves so I was wondering if there is something better out there. I did look at LVM dangers and caveats but then again, no system is perfect.

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• where on disk is space allocated for new files inside LVM lv with ext4 file system?

  - by Jost

  I run a multi-disk server with LVM2. Several large disks serve as LVM2 physical volumes for one volume group, containing one logical volume formatted with ext4. Nothing fancy, just your standard linear setup. Recently an additional, very small disk was added as physical volume to that volume group and I expanded both the logical volume, and the ext4 file system therein onto that disk. This lv is used to store incremental backups using rsync and is only about 30% full, there have rarely been any files deleted from it, only incremental writes. Now this new HDD I added to the pre-existing volume group has unexpectedly died on me, and the volume group won't come up because it is missing one physical volume. As fate will have it, this WAS the "in an event of catastrophic failure on the primary server"-backup, the event happened, the boss is not happy, so this kinda has to work... According to this (Part 3): http://www.novell.com/coolsolutions/appnote/19386.html it is possible to trick LVM into starting anyway by creating a new pv with identical metadata to the failed disk, which will make the volume accessible, but of course leave giant holes in the file system. I have'n tried it yet, because it involves repairing (writing to) the file system which eliminates the possibility of trying other things if it fails. Now my question is: How does this setup actually allocate disk space for new data? Is it allocated linearly from beginning to end of PVs, in the order they were added to the vg? Is it striped somehow in order to increase performance/balance load? since this defective disk was added only later to an existing lvm2 vg and lv, containing a half-empty ext4, what are the chances that there was never any data written to the defective disk? In other words: what are the chances of recovering all my data, even without the defective disk, by just starting the volume group as-is? Am I about to go spend $1500 on having 250GB of empty space recovered when I send the defective disk in for repair? Is there a way to check without mounting the file system and opening the files, hoping they contain something other than zeros? (comparing addresses of used data blocks inside ext4 to address ranges that were on the missing pv, something like that, preferably easy to automate) I know bitwise-copying the entire lv into an image file before trying to repair the ext4 would probably be a good idea, but since this lv is very large and I just suffered major file system failure on several systems it is probably a luxury I don't have... Any suggestions?

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• Link aggregation with freebsd8 and a cicso 3550, what am i doing wrong?

  - by Flamewires

  Hey, I am trying to setup Link Aggrigation with LACP (well, anything that provides increased bandwidth and failover using my setup will work). I'm running FreeBSD 8.0 on 3 machines. M1 is running 2 10/100 ethernetcards setup for link aggrigation using lagg. for reference: ifconfig em0 up ifconfig tx0 up ifconfig create lagg0 ifconfig lagg0 laggproto lacp laggport tx0 laggport em0 192.168.1.16 netmask 255.255.255.0 I plugged them into ports 1 and 2 of a Cicso 3550. then ran: configure terminal interface range Fa0/1 - 2 switchport mode access switchport access vlan 1 channel-group 1 mode active (everythings in vlan 1) Now Im able to connect the other computers to other ports on the switch and failover works great, i can unplug cables in the middle of a transfer and the traffic gets rerouted. However, im not noticing any speed increase. My test setup: load balancing: i tried dst and src on the switch, neither seemed to give me a speed increase. I am SCPing 2 500 meg files from the lagg computer to other computers (one each) which are also running 10/100 full duplex cards. I get transfer speeds of about 11.2-11.4 Mbps to a single host, and about half that (5.9-6.2) Mbps when transferring to both at the same time. From what I understood with destination load balancing the router was suppose to balance traffic headed for 1 computer over 1 port and traffic headed for another over a diff(in this case) the other port. With destination-MAC address forwarding, when packets are forwarded to an EtherChannel, the packets are distributed across the ports in the channel based on the destination host MAC address of the incoming packet. Therefore, packets to the same destination are forwarded over the same port, and packets to a different destination are sent on a different port in the channel. For the 3550 series switch, when source-MAC address forwarding is used, load distribution based on the source and destination IP address is also enabled for routed IP traffic. All routed IP traffic chooses a port based on the source and destination IP address. Packets between two IP hosts always use the same port in the channel, and traffic between any other pair of hosts can use a different port in the channel. (Link) What am i doing wrong/what would i need to do to see a speed increase beyond what i could do with just a single card?

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• Resizing Partitions on Live RHEL/cPanel Server

  - by Timothy R. Butler

  I've resized many partitions over the years on Linux, Windows and Mac OS X -- but always using a GUI. However, the time has come where the preset partition sizes my data center placed on my server aren't the right sizes and I need to resize a production server's disks. I could fiddle with it and probably do OK, but given that it is a production server, I wanted to get some advice about the right way to do this. I do have KVM over IP access, so if it is best to take the server offline and boot off a rescue partition, I can do that. root [/var/lib/mysql]# df -h Filesystem Size Used Avail Use% Mounted on /dev/sda2 9.9G 2.1G 7.3G 23% / tmpfs 7.8G 0 7.8G 0% /dev/shm /dev/sda1 99M 77M 18M 82% /boot /dev/sda8 884G 463G 376G 56% /home /dev/sda3 9.9G 8.0G 1.5G 85% /usr /dev/sda5 9.9G 9.1G 308M 97% /var /usr/tmpDSK 2.0G 38M 1.8G 3% /tmp As you can see /var and /usr are quite close to being full and I've actually had to symlink some logs on /usr to directories in /home to balance things out. What I would like to do is to add 6-10 GB each to /usr and /var, presumably taking the space from /home. As I think about how the disk is arranged, the best thought I've come up with is to reduce /home by 16 GB, say, and move /var to the spot freed up, then allocating /var's space to /usr. However, that would put /var at the far end of the disk, which seems less than idea, given that MySQL has all of its data on that partition. I'd love to take the space out of the closer end of /usr, but I assume that would take a very arduous (and perhaps risky) process of moving all of the data in /usr around. I seem to recall having such a process fail for me on a computer in the past. The other option might be to merge / and /usr since / is underutilized, though I'm not sure if that's a good idea. Do you have any suggestions both on the best reallocation plan and the commands to use to accomplish it? UPDATE: I should add -- here's the partition table. There's one unused partition, which, if memory serves, was the original tmp location before I created a tmp image: Name Flags Part Type FS Type [Label] Size (MB) ------------------------------------------------------------------------------ Unusable 1.05* sda1 Boot Primary Linux ext2 106.96* sda2 Primary Linux ext3 10737.42* sda3 Primary Linux ext3 10737.42* sda5 NC Logical Linux ext3 10738.47* sda6 NC Logical Linux swap / Solaris 2148.54* sda7 NC Logical Linux ext3 1074.80* sda8 NC Logical Linux ext3 964098.53*

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• lacp, cicso 3550, 3560, help with configuration

  - by Flamewires

  Hey all this is a repost from a question I asked on the cisco forums but never got a useful reply. Hey I'm trying to convert the FreeBSD servers at work to dual-gig lagg links from regular gigabit links. Our production servers are on a 3560. I have a small test environment on a 3550. I have achieved fail-over, but am having troubles achieving the speed increase. All servers are running gig intel (em) cards. The configs for the servers are: BSDServer: #!/bin/sh #bring up both interfaces ifconfig em0 up media 1000baseTX mediaopt full-duplex ifconfig em1 up media 1000baseTX mediaopt full-duplex #create the lagg interface ifconfig lagg0 create #set lagg0's protocol to lacp, add both cards to the interface, #and assign it em1's ip/netmask ifconfig lagg0 laggproto lacp laggport em0 laggport em1 ***.***.***.*** netmask 255.255.255.0 The switches are configured as follows: #clear out old junk no int Po1 default int range GigabitEthernet 0/15 - 16 # config ports interface range GigabitEthernet 0/15 - 16 description lagg-test switchport duplex full speed 1000 switchport access vlan 192 spanning-tree portfast channel-group 1 mode active channel-protocol lacp **** switchport trunk encapsulation dot1q **** no shutdown exit interface Port-channel 1 description lagginterface switchport access vlan 192 exit port-channel load-balance src-mac end obviously change 1000's to 100's and GigabitEthernet to FastEthernet for the 3550's config, as that switch has 100Mbit speed ports. With this config on the 3550, I get failover and 92Mbits/sec speed on both links, simultaneously, connecting to 2 hosts.(tested with iperf) Success. However this is only with the "switchport trunk encapsulation dot1q" line. First, I do not understand why I need this, I thought it was only for connecting switches. Is there some other setting which this turns on that is actually responsible for the speed increase? Second, This config does not work on the 3560. I get failover, but not the speed increase. Speeds drop from gig/sec to 500Mbit/sec when I make 2 simultaneous connections to the server with or without the encapsulation line. I should mention that both switches are using source-mac load balancing. In my test I am using Iperf. I have the server(lagg box) setup as the server(iperf -s), and the client computers are client(iperf -c server-ip-address), so the source mac(and IP) are different for both connections. Any ideas/corrections/questions would be helpful, as the gig switches are what I actually need the lagg links on. Ask if you need more information.

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• HAproxy roundrobin balancing does not appear to be distributing evently

  - by andrew

  Hello, I know that with loaded servers, roundrobin in HAproxy (1.4.4) does not evenly distribute, but my servers are currently getting NO traffic (test setup), and roundrobin balancing does www1,www1,www1,www1,www1,...www2,www2,www2,...,www1... I'm verifying this by having the script being run on each server cat /etc/HOSTNAME (slackware). I need to have it switch back and forth each time to test some session stuff (stored in shared memcached) but am having trouble getting it to switch between my two web servers on each request. global log 127.0.0.1 local0 warning maxconn 4096 chroot /usr/share/haproxy pidfile /var/run/haproxy.pid uid 99 gid 99 daemon defaults balance roundrobin fullconn 100 maxconn 4096 mode http option dontlognull option http-server-close option forwardfor option redispatch retries 3 timeout connect 5000 timeout client 20000 timeout server 60000 timeout queue 60000 stats enable stats uri /haproxy stats auth ***:*** frontend www *:80 log global acl is_upload hdr_dom(host) -i uploads.site.com acl is_api hdr_dom(host) -i api.site.com acl is_dev hdr_dom(host) -i dev.site.com acl is_apidev hdr_dom(host) -i apidev.site.com use_backend uploads.site.com if is_upload use_backend api.site.com if is_api use_backend dev.site.com if is_dev !is_apidev default_backend site.com backend site.com option httpchk HEAD /alive.php HTTP/1.1\r\nHost:site.com server www1 1.1.1.1:8080 weight 10 minconn 5 maxconn 25 check inter 2000 rise 2 fall 2 server www2 1.1.1.2:8080 weight 10 minconn 5 maxconn 25 check inter 2000 rise 2 fall 2 backend api.site.com option httpchk HEAD /alive.php HTTP/1.1\r\nHost:api.site.com server www1 1.1.1.1:8080 weight 10 minconn 5 maxconn 25 check inter 2000 rise 2 fall 2 server www2 1.1.1.2:8080 weight 10 minconn 5 maxconn 25 check inter 2000 rise 2 fall 2 backend dev.site.com option httpchk HEAD /alive.php HTTP/1.1\r\nHost:dev.site.com server www1 1.1.1.1:8080 weight 10 minconn 5 maxconn 25 check inter 2000 rise 2 fall 2 server www2 1.1.1.2:8080 weight 10 minconn 5 maxconn 25 check inter 2000 rise 2 fall 2 backend uploads.site.com option httpchk HEAD /alive.php HTTP/1.1\r\nHost:uploads.site.com server www1 1.1.1.1:8080 weight 10 minconn 5 maxconn 25 check inter 2000 rise 2 fall 2 server www2 1.1.1.2:8080 backup weight 10 minconn 5 maxconn 25 check inter 2000 rise 2 fall 2 So basically, I have some different back-ends (I've verified the ACLs are working), with the default option "roundrobin" selected. I've tried removing weights, removing the minconn/maxconn/fullconn attributes for all servers (not just the backend I'm testing), tried removing the ACLs, etc. I've been testing on dev.site.com BTW. Anyone see a reason why I can't get something like www1,www2,www1,www2,...? Also, this is one of my first questions on here, so please let me know if I left anything needed out of my post. Thanks!

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• Can't get DHCPd to assign IPs to unknown clients

  - by Jakobud

  I'm using Webmin to admin our DHCPd server. But I'm having a hard time getting it to assign IP addresses to unknown clients. The only way I can get it to assign an IP is to make sure a host is added to DHCPd as a host so that it gets a static-lease IP assigned to it. I thought "Allow Unknown Clients" was the key, but it still isn't assigning IPs to unknown clients. I have a pool setup so that the unknown clients should get an IP between 10.20.0.200 - 10.20.0.249. Here is the config file. What am I missing here? allow unknown-clients; # Primary DHCP server config authoritative; ddns-update-style none; failover peer "dhcp-failover" { primary; address 10.20.0.30; port 647; peer address 10.20.0.25; peer port 647; max-response-delay 60; max-unacked-updates 10; load balance max seconds 3; mclt 3600; split 128; } subnet 10.20.0.0 netmask 255.255.255.0 { allow unknown-clients; option subnet-mask 255.255.255.0; option broadcast-address 10.20.0.255; option routers 10.20.0.100; option domain-name "ourdomain.com"; option domain-name-servers 192.168.10.20; default-lease-time 86400; max-lease-time 86400; option ntp-servers 192.168.10.20; option time-offset -25200; pool { allow unknown-clients; failover peer "dhcp-failover"; max-lease-time 86400; range 10.20.0.200 10.20.0.249; deny dynamic bootp clients; } host Server-myserver { option host-name "whatever.ourdomain.com"; hardware ethernet 00:89:D4:35:4F:13; fixed-address 10.20.0.23; } }

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• Adaptec 5805 not recognized after reboot

  - by Rakedko ShotGuns

  After rebooting the system, the controller is not recognized. It only works if the computer is shut down and turned off. I have recently updated the firmware to "Adaptec RAID 5805 Firmware Build 18948". How do I fix the problem? Configuration summary --------------------------- 1. Server name.....................raid_test Adaptec Storage Manager agent...7.31.00 (18856) Adaptec Storage Manager console.7.31.00 (18856) Number of controllers...........1 Operating system................Windows Configuration information for controller 1 ------------------------------------------------------- Type............................Controller Model...........................Adaptec 5805 Controller number...............1 Physical slot...................2 Installed memory size...........512 MB Serial number...................8C4510C6C9E Boot ROM........................5.2-0 (18948) Firmware........................5.2-0 (18948) Device driver...................5.2-0 (16119) Controller status...............Optimal Battery status..................Charging Battery temperature.............Normal Battery charge amount (%).......37 Estimated charge remaining......0 days, 16 hours, 12 minutes Background consistency check....Disabled Copy back.......................Disabled Controller temperature..........Normal (40C / 104F) Default logical drive task priority High Performance mode................Dynamic Number of logical devices.......1 Number of hot-spare drives......0 Number of ready drives..........0 Number of drive(s) assigned to MaxCache cache0 Maximum drives allowed for MaxCache cache8 MaxCache Read Cache Pool Size...0 GB NCQ status......................Enabled Stay awake status...............Disabled Internal drive spinup limit.....0 External drive spinup limit.....0 Phy 0...........................No device attached Phy 1...........................No device attached Phy 2...........................No device attached Phy 3...........................1.50 Gb/s Phy 4...........................No device attached Phy 5...........................No device attached Phy 6...........................No device attached Phy 7...........................No device attached Statistics version..............2.0 SSD Cache size..................0 Pages on fetch list.............0 Fetch list candidates...........0 Candidate replacements..........0 69319...........................31293 Logical device..................0 Logical device name............. RAID level......................Simple volume Data space......................148,916 GB Date created....................09/19/2012 Interface type..................Serial ATA State...........................Optimal Read-cache mode.................Enabled Preferred MaxCache read cache settingEnabled Actual MaxCache read cache setting Disabled Write-cache mode................Enabled (write-back) Write-cache setting.............Enabled (write-back) Partitioned.....................Yes Protected by hot spare..........No Bootable........................Yes Bad stripes.....................No Power Status....................Disabled Power State.....................Active Reduce RPM timer................Never Power off timer.................Never Verify timer....................Never Segment 0.......................Present: controller 1, connector 0, device 0, S/N 9RX3KZMT Overall host IOs................99075 Overall MB......................4411203 DRAM cache hits.................71929 SSD cache hits..................0 Uncached IOs....................29239 Overall disk failures...........0 DRAM cache full hits............71929 DRAM cache fetch / flush wait...0 DRAM cache hybrid reads.........3476 DRAM cache flushes..............-- Read hits.......................0 Write hits......................0 Valid Pages.....................0 Updates on writes...............0 Invalidations by large writes...0 Invalidations by R/W balance....0 Invalidations by replacement....0 Invalidations by other..........0 Page Fetches....................0 0...............................0 73..............................10822 8...............................3 46138...........................4916 27184...........................15226 20875...........................323 16982...........................1771 1563............................5317 1948............................2969 Serial attached SCSI ----------------------- Type............................Disk drive Vendor..........................Unknown Model...........................ST3160815AS Serial Number...................9RX3KZMT Firmware level..................3.AAD Reported channel................0 Reported SCSI device ID.........0 Interface type..................Serial ATA Size............................149,05 GB Negotiated transfer speed.......1.50 Gb/s State...........................Optimal S.M.A.R.T. error................No Write-cache mode................Write back Hardware errors.................0 Medium errors...................0 Parity errors...................0 Link failures...................0 Aborted commands................0 S.M.A.R.T. warnings.............0 Solid-state disk (non-spinning).false MaxCache cache capable..........false MaxCache cache assigned.........false NCQ status......................Enabled Phy 0...........................1.50 Gb/s Power State.....................Full rpm Supported power states..........Full rpm, Powered off 0x01............................113 0x03............................98 0x04............................99 0x05............................100 0x07............................83 0x09............................75 0x0A............................100 0x0C............................99 0xBB............................100 0xBD............................100 0xBE............................61 0xC2............................39 0xC3............................69 0xC5............................100 0xC6............................100 0xC7............................200 0xC8............................100 0xCA............................100 Aborted commands................0 Link failures...................0 Medium errors...................0 Parity errors...................0 Hardware errors.................0 SMART errors....................0 End of the configuration information for controller 1

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• Monitoring tools that can take high rate and high volume?

  - by Jon Watte

  We're using Cacti with RRDTool to monitor and graph about 100,000 counters spread across about 1,000 Linux-based nodes. However, our current setup generally only gives us 5-minute graphs (with some data being minute-based); we often make changes where seeing feedback in "near real time" would be of value. I'd like approximately a week of 5- or 10-second data, a year of 1-minute data, and 5 years of 10-minute data. I have SSD disks and a dual-hexa-core server to spare. I tried setting up a Graphite/carbon/whisper server, and had about 15 nodes pipe to it, but it only has "average" for the retention function when promoting to older buckets. This is almost useless -- I'd like min, max, average, standard deviation, and perhaps "total sum" and "number of samples" or perhaps "95th percentile" available. The developer claims there's a new back-end "in beta" that allows you to write your own function, but this appears to still only do 1:1 retention (when saving older data, you really want the statistics calculated into many streams from a single input. Also, "in beta" seems a little risky for this installation. If I'm wrong about this assumption, I'd be happy to be shown my error! I've heard Zabbix recommended, but it puts data into MySQL or some other SQL database. 100,000 counters on a 5 second interval means 20,000 tps, and while I have an SSD, I don't have an 8-way RAID-6 with battery backup cache, which I think I'd need for that to work out :-) Again, if that's actually something that's not a problem, I'd be happy to be shown the error of my ways. Also, can Zabbix do the single data stream - promote with statistics thing? Finally, Munin claims to have a new 2.0 coming out "in beta" right now, and it boasts custom retention plans. However, again, it's that "in beta" part -- has anyone used that for real, and at scale? How did it perform, if so? I'm almost thinking about using a graphing front-end (such as Graphite) and rolling my own retention backend with a simple layer on top of mmap() and some stats. That wouldn't be particularly hard, and would probably perform very well, letting the kernel figure out the balance between frequency of flushing to disk and process operations. Any other suggestions I should look into? Note: it has to have shown itself able to sustain the kinds of data loads I'm suggesting above; if you can point at the specific implementation you're referencing, so much the better!

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• Triple (3) Monitors under Linux

  - by widgisoft

  I have a 3 monitor setup (each 1680x1050) via an Nvidia NVS440 (2 GPUs, 2 outputs per GPU totalling 4 outputs); this works fine under Windows XP,7 but caused considerable headaches under Linux (Ubuntu 9.04). I had previously used an XFX 9600GT and the onboard XFX 9300GS to produce the same result but the card was noisy and power hungry and I was hoping that there was some magical switch in the NVS4400 that got rid of this annoying problem - turns out the NVS440 is just 2 cards on one physical PCB :-p (I searched the net high and low for people using this card under Linux but found nothing, if anything the card uses less power and is fan less so I was to benefit from it either way) Anyway, using either set up there were 5 solutions available: Have 3 separate X instances, all un joined Have 3 separate X instances, adjoined by Xinerama Have 2 separate X instances - One using twin-view, both adjoined by Xinerama Have 2 separate X instances - One using twin-view but no Xinerama Have a single Twin-view setup and leave the 3rd screen unplugged :-p The 4rd option, using 2 separate X instances and twinview (but no xinerama) was the best balance in terms of performance and usability but caused 2 really annoying issues You couldn't control (without altering the shortcuts) which screen an application opened onto - and once it was opened you couldn't move it to another screen without opening up terminal and forcing it to move Nvidia's overriding or falsifying of Xinerama breaks and the 2 screens joined by Twin view behave like a single huge screen causing popups to open in the middle of both screens and maximising of windows stretches to the width of the first 2 screens Firefox can only run one instance as the same user so having multiple firefox windows requires at least 2 users The second option "feels" like the right option, but OpenGL is basically disabled and playing any sort of game or even running anything graphical causes a huge performance drop and instability - even trying to run a basic emulator for gba or gens just causes the system to fall over. It works just enough to stare at your desktop and do nothing but as soon as you start doing some work - opening windows, dragging things around - running multiple copies of firefox it just really feels slow. The last open, only going dual screen works perfectly and everything performs as required, full GPU acceleration - two logical screen spaces - perfect, just make it work across GPUs like windows! :-p Anyway, I know RandR was supposed to pick up the slack when it would introduced GPU objects of sorts to allow multiple GPUs to be stitched together to create one huge desktop at a much deeper layer than Xinerama. I was wondering if this has now been fixed (I noticed X server 1.7 is out) and whether anyone has got it running successfully? Again, my requirements are: One huge desktop to drag any window across Maximising of windows to each screen (as XP does) Running fullscreen apps on the primary screen and disabling the mouse from moving onto the others or on all 3 stretched Finally as a side note; I am aware of the Matrox triple (and dual) head splitter but even the price they go for on eBay is more than I can afford atm, my argument: I shouldn't have to buy extra hardware to get something to work on Linux when it's something that's existed in the windows world for a long time (can you tell I don't get on with X :-p); If I had the cash I'd have bought the latest version of this box already (the new version finally supports large resolutions as the displays I have 1680x1050 each).

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• Why won't IE let users login to a website unless in In Private mode?

  - by Richard Fawcett

  I'm not entirely sure this belongs on SuperUser.com. I also considered ServerFault.com and StackOverflow.com, but on balance, I think it should belong here? We host a website which has the same code responding to multiple domain names. On 28th December (without any changes deployed to the website) a percentage of users suddenly could not login, and the blank login page was just rendered again even when the correct credentials were entered. The issue is still ongoing. After remote controlling an affected user's PC, we've found the following: The issue affects Internet Explorer 9. The user can login from the same machine on Chrome. The user can login from an In Private browser session using IE9. The user can login if the website is added to the Trusted Sites security zone. The user can NOT login from an IE session in safe mode (started with iexplore -extoff). Only one hostname that the website responds to prevents login, the same user account on the other hostname works fine (note that this is identical code and database running server side), even though that site is not in trusted sites zone. Series of HTTP requests in the failure case: GET request to protected page, returns a 302 FOUND response to login page. GET request to login page. POST to login page, containing credentials, returns redirect to protected page. GET request to protected page... for some reason auth fails and browser is redirected to login page, as in step 1. Other information: Operating system is Windows 7 Ultimate Edition. AV system is AVG Internet Security 2012. I can think of lots of things that could be going wrong, but in every case, one of the findings above is incompatible with the theory. Any ideas what is causing login to fail? Update 06-Jan-2012 Enhanced logging has shown that the .ASPXAUTH cookie is being set in step 3. Its expiry date is 28 days in the future, its path is /, the domain is mysite.com, and its value is an encrypted forms ticket, as expected. However, the cookie is not being received by the web server during step 4. Other cookies are being presented to the server during step 4, it's just this one that is missing. I've seen that cookies are usually set with a domain starting with a period, but mine isn't. Should it be .mysite.com instead of mysite.com? However, if this was wrong, it would presumably affect all users?

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• Linux bonded Interfaces hanging periodically

  - by David

  I've several hosts that are showing problems with connectivity. When working from the command line, for example, typing is frozen for a second or so, then recovers - then it does it again. The most egregious example host would freeze (input) for 15-30 seconds, then recover and go out 5 seconds later. Switching cables didn't do anything - but removing one of the physical cables caused everything to clear up instantly (which why I think this is a network problem). Looking at the network I couldn't see any packets floating that would explain this. These ethernet interfaces (Gigabit Dell) were working normally previously, but since we moved the systems - and put them on a new set of switches - this has been a problem on multiple theoretically identically-configured hosts. The original switches were an HP Procurve 1810-24G and an HP Procurve 1800-24G connected with LLDP; the new switches are both Cisco SG 200-26, which I understand are rebranded Linksys switches. Is this caused by a problem with the switches? Is it the switch configurations? Are the Cisco switches incapable of handling this? I don't see where the configuration is located; I searched the usual /etc/sysconfig/network/devices but there's nothing in there about options (like mii polling) and nothing about the method of balancing the two. Searching scripts, I can't find anything in /etc/init.d/network either. The hosts are almost all Red Hat Enterprise Linux 5.x systems (5.6, 5.7) but some are Ubuntu Server 10.04.3 Lucid Lynx. I need help with both if it comes to that. UPDATE: We're also seeing some problems with servers on the original switches. The HP switches and the Cisco switches are also interconnected (temporarily); there is a cable run from one switch to the next. Pings on any of these hosts show about one ICMP packet out of every 5-6 getting dropped (timed out). Could there be an interaction between the two switches? Oh, and the hosts are using bonding with Balance-RR as the method.

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• Squid on windows loadbalancing only to one server

  - by Martin L.

  After thousands of googles and trying days i cant get the load balancer/failover in squid on windows to work. Iam using squid 2.7. My webservers are 2 single NIC lighttpd and one dual nic lighttpd. server1 in this example is running squid on port 80 and lighttpd on port 8080 (just to test) Requirements: All 3 webservers running lighttpd should be balanced two option for load balancing: Best would be if server1 is busy server2 takes over, if server2 is busy server3 takes over, etc.. Round robin style evenly distributed load. Eg server1 takes first call, server2 second etc.. All requests should be treated the same way (no url rewriting or so on) Sent host headers have to be redirected to every server as http host header, speaking of "server1", "server1.company.internal" and "10.211.1.1". My approach: acl all src all acl manager proto cache_object http_port 80 accel defaultsite=server1.company.internal vhost #reverse proxy entries cache_peer 10.211.2.1 parent 8080 0 no-query originserver round-robin login=PASS name=server1_nic1 cache_peer 10.211.1.2 parent 80 0 no-query originserver round-robin login=PASS name=server2_nic1 cache_peer 10.211.2.3 parent 8080 0 no-query originserver round-robin login=PASS name=server3_nic1 cache_peer 10.211.2.4 parent 8080 0 no-query originserver round-robin login=PASS name=server3_nic2 #decl of names of squid host acl registered_name_hostdomain dstdomain server1.company.internal acl registered_name_host dstdomain server1 #ip of squid host acl registered_name_ip dstdomain 10.211.2.1 # access: redirects the correct squid hostname http_access allow registered_name_hostdomain http_access allow registered_name_host http_access allow registered_name_ip http_access deny all cache_peer_access server1_nic1 allow registered_name_hostdomain cache_peer_access server1_nic1 allow registered_name_host cache_peer_access server1_nic1 allow registered_name_ip cache_peer_access server2_nic1 allow registered_name_hostdomain cache_peer_access server2_nic1 allow registered_name_host cache_peer_access server2_nic1 allow registered_name_ip cache_peer_access server3_nic1 allow registered_name_hostdomain cache_peer_access server3_nic1 allow registered_name_host cache_peer_access server3_nic1 allow registered_name_ip cache_peer_access server3_nic2 allow registered_name_hostdomain cache_peer_access server3_nic2 allow registered_name_host cache_peer_access server3_nic2 allow registered_name_ip cache_peer_access server1_nic1 deny all cache_peer_access server2_nic1 deny all cache_peer_access server3_nic1 deny all cache_peer_access server3_nic2 deny all never_direct allow all Problems: Load balancer does not load balance other than to first server. Only if the first server is killed in any way the second will take over. I have seen the others working at some point, but definitely not as the intended load balancing described above. If the cache_peer_access is not defined sometimes the wrong hostname is sent to the backend webserver and this always depends on the defaultsite= parameter. Probably because the host header on the request to squid is not set and its replaced by defaultsite. Leaving out defaultsite didnt solve the problem. The only workaround i found for this is the current approach with cache_peer_access. Questions: Does the cache_peer_access influence the round-robin? Is there a better workaround to pass the host header to the backed webservers? Which parameters do increase the speed of load balancing or does anyone have a better approach? -Martin

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• Is there a Telecommunications Reference Architecture?

  - by raul.goycoolea

  @font-face { font-family: "Arial"; }@font-face { font-family: "Courier New"; }@font-face { font-family: "Wingdings"; }@font-face { font-family: "Cambria"; }p.MsoNormal, li.MsoNormal, div.MsoNormal { margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraph, li.MsoListParagraph, div.MsoListParagraph { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraphCxSpFirst, li.MsoListParagraphCxSpFirst, div.MsoListParagraphCxSpFirst { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraphCxSpMiddle, li.MsoListParagraphCxSpMiddle, div.MsoListParagraphCxSpMiddle { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraphCxSpLast, li.MsoListParagraphCxSpLast, div.MsoListParagraphCxSpLast { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }div.Section1 { page: Section1; }ol { margin-bottom: 0cm; }ul { margin-bottom: 0cm; } Abstract   Reference architecture provides needed architectural information that can be provided in advance to an enterprise to enable consistent architectural best practices. Enterprise Reference Architecture helps business owners to actualize their strategies, vision, objectives, and principles. It evaluates the IT systems, based on Reference Architecture goals, principles, and standards. It helps to reduce IT costs by increasing functionality, availability, scalability, etc. Telecom Reference Architecture provides customers with the flexibility to view bundled service bills online with the provision of multiple services. It provides real-time, flexible billing and charging systems, to handle complex promotions, discounts, and settlements with multiple parties. This paper attempts to describe the Reference Architecture for the Telecom Enterprises. It lays the foundation for a Telecom Reference Architecture by articulating the requirements, drivers, and pitfalls for telecom service providers. It describes generic reference architecture for telecom enterprises and moves on to explain how to achieve Enterprise Reference Architecture by using SOA.   Introduction   A Reference Architecture provides a methodology, set of practices, template, and standards based on a set of successful solutions implemented earlier. These solutions have been generalized and structured for the depiction of both a logical and a physical architecture, based on the harvesting of a set of patterns that describe observations in a number of successful implementations. It helps as a reference for the various architectures that an enterprise can implement to solve various problems. It can be used as the starting point or the point of comparisons for various departments/business entities of a company, or for the various companies for an enterprise. It provides multiple views for multiple stakeholders.   Major artifacts of the Enterprise Reference Architecture are methodologies, standards, metadata, documents, design patterns, etc.   Purpose of Reference Architecture   In most cases, architects spend a lot of time researching, investigating, defining, and re-arguing architectural decisions. It is like reinventing the wheel as their peers in other organizations or even the same organization have already spent a lot of time and effort defining their own architectural practices. This prevents an organization from learning from its own experiences and applying that knowledge for increased effectiveness.   Reference architecture provides missing architectural information that can be provided in advance to project team members to enable consistent architectural best practices.   Enterprise Reference Architecture helps an enterprise to achieve the following at the abstract level:   ·       Reference architecture is more of a communication channel to an enterprise ·       Helps the business owners to accommodate to their strategies, vision, objectives, and principles. ·       Evaluates the IT systems based on Reference Architecture Principles ·       Reduces IT spending through increasing functionality, availability, scalability, etc ·       A Real-time Integration Model helps to reduce the latency of the data updates Is used to define a single source of Information ·       Provides a clear view on how to manage information and security ·       Defines the policy around the data ownership, product boundaries, etc. ·       Helps with cost optimization across project and solution portfolios by eliminating unused or duplicate investments and assets ·       Has a shorter implementation time and cost   Once the reference architecture is in place, the set of architectural principles, standards, reference models, and best practices ensure that the aligned investments have the greatest possible likelihood of success in both the near term and the long term (TCO).     Common pitfalls for Telecom Service Providers   Telecom Reference Architecture serves as the first step towards maturity for a telecom service provider. During the course of our assignments/experiences with telecom players, we have come across the following observations – Some of these indicate a lack of maturity of the telecom service provider:   ·       In markets that are growing and not so mature, it has been observed that telcos have a significant amount of in-house or home-grown applications. In some of these markets, the growth has been so rapid that IT has been unable to cope with business demands. Telcos have shown a tendency to come up with workarounds in their IT applications so as to meet business needs. ·       Even for core functions like provisioning or mediation, some telcos have tried to manage with home-grown applications. ·       Most of the applications do not have the required scalability or maintainability to sustain growth in volumes or functionality. ·       Applications face interoperability issues with other applications in the operator's landscape. Integrating a new application or network element requires considerable effort on the part of the other applications. ·       Application boundaries are not clear, and functionality that is not in the initial scope of that application gets pushed onto it. This results in the development of the multiple, small applications without proper boundaries. ·       Usage of Legacy OSS/BSS systems, poor Integration across Multiple COTS Products and Internal Systems. Most of the Integrations are developed on ad-hoc basis and Point-to-Point Integration. ·       Redundancy of the business functions in different applications • Fragmented data across the different applications and no integrated view of the strategic data • Lot of performance Issues due to the usage of the complex integration across OSS and BSS systems   However, this is where the maturity of the telecom industry as a whole can be of help. The collaborative efforts of telcos to overcome some of these problems have resulted in bodies like the TM Forum. They have come up with frameworks for business processes, data, applications, and technology for telecom service providers. These could be a good starting point for telcos to clean up their enterprise landscape.   Industry Trends in Telecom Reference Architecture   Telecom reference architectures are evolving rapidly because telcos are facing business and IT challenges.   “The reality is that there probably is no killer application, no silver bullet that the telcos can latch onto to carry them into a 21st Century.... Instead, there are probably hundreds – perhaps thousands – of niche applications.... And the only way to find which of these works for you is to try out lots of them, ramp up the ones that work, and discontinue the ones that fail.” – Martin Creaner President & CTO TM Forum.   The following trends have been observed in telecom reference architecture:   ·       Transformation of business structures to align with customer requirements ·       Adoption of more Internet-like technical architectures. The Web 2.0 concept is increasingly being used. ·       Virtualization of the traditional operations support system (OSS) ·       Adoption of SOA to support development of IP-based services ·       Adoption of frameworks like Service Delivery Platforms (SDPs) and IP Multimedia Subsystem ·       (IMS) to enable seamless deployment of various services over fixed and mobile networks ·       Replacement of in-house, customized, and stove-piped OSS/BSS with standards-based COTS products ·       Compliance with industry standards and frameworks like eTOM, SID, and TAM to enable seamless integration with other standards-based products   Drivers of Reference Architecture   The drivers of the Reference Architecture are Reference Architecture Goals, Principles, and Enterprise Vision and Telecom Transformation. The details are depicted below diagram. @font-face { font-family: "Cambria"; }p.MsoNormal, li.MsoNormal, div.MsoNormal { margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoCaption, li.MsoCaption, div.MsoCaption { margin: 0cm 0cm 10pt; font-size: 9pt; font-family: "Times New Roman"; color: rgb(79, 129, 189); font-weight: bold; }div.Section1 { page: Section1; } Figure 1. Drivers for Reference Architecture @font-face { font-family: "Arial"; }@font-face { font-family: "Courier New"; }@font-face { font-family: "Wingdings"; }@font-face { font-family: "Cambria"; }p.MsoNormal, li.MsoNormal, div.MsoNormal { margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraph, li.MsoListParagraph, div.MsoListParagraph { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraphCxSpFirst, li.MsoListParagraphCxSpFirst, div.MsoListParagraphCxSpFirst { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraphCxSpMiddle, li.MsoListParagraphCxSpMiddle, div.MsoListParagraphCxSpMiddle { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraphCxSpLast, li.MsoListParagraphCxSpLast, div.MsoListParagraphCxSpLast { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }div.Section1 { page: Section1; }ol { margin-bottom: 0cm; }ul { margin-bottom: 0cm; } Today’s telecom reference architectures should seamlessly integrate traditional legacy-based applications and transition to next-generation network technologies (e.g., IP multimedia subsystems). This has resulted in new requirements for flexible, real-time billing and OSS/BSS systems and implications on the service provider’s organizational requirements and structure.   Telecom reference architectures are today expected to:   ·       Integrate voice, messaging, email and other VAS over fixed and mobile networks, back end systems ·       Be able to provision multiple services and service bundles • Deliver converged voice, video and data services ·       Leverage the existing Network Infrastructure ·       Provide real-time, flexible billing and charging systems to handle complex promotions, discounts, and settlements with multiple parties. ·       Support charging of advanced data services such as VoIP, On-Demand, Services (e.g.  Video), IMS/SIP Services, Mobile Money, Content Services and IPTV. ·       Help in faster deployment of new services • Serve as an effective platform for collaboration between network IT and business organizations ·       Harness the potential of converging technology, networks, devices and content to develop multimedia services and solutions of ever-increasing sophistication on a single Internet Protocol (IP) ·       Ensure better service delivery and zero revenue leakage through real-time balance and credit management ·       Lower operating costs to drive profitability   Enterprise Reference Architecture   The Enterprise Reference Architecture (RA) fills the gap between the concepts and vocabulary defined by the reference model and the implementation. Reference architecture provides detailed architectural information in a common format such that solutions can be repeatedly designed and deployed in a consistent, high-quality, supportable fashion. This paper attempts to describe the Reference Architecture for the Telecom Application Usage and how to achieve the Enterprise Level Reference Architecture using SOA.   • Telecom Reference Architecture • Enterprise SOA based Reference Architecture   Telecom Reference Architecture   Tele Management Forum’s New Generation Operations Systems and Software (NGOSS) is an architectural framework for organizing, integrating, and implementing telecom systems. NGOSS is a component-based framework consisting of the following elements:   ·       The enhanced Telecom Operations Map (eTOM) is a business process framework. ·       The Shared Information Data (SID) model provides a comprehensive information framework that may be specialized for the needs of a particular organization. ·       The Telecom Application Map (TAM) is an application framework to depict the functional footprint of applications, relative to the horizontal processes within eTOM. ·       The Technology Neutral Architecture (TNA) is an integrated framework. TNA is an architecture that is sustainable through technology changes.   NGOSS Architecture Standards are:   ·       Centralized data ·       Loosely coupled distributed systems ·       Application components/re-use  ·       A technology-neutral system framework with technology specific implementations ·       Interoperability to service provider data/processes ·       Allows more re-use of business components across multiple business scenarios ·       Workflow automation   The traditional operator systems architecture consists of four layers,   ·       Business Support System (BSS) layer, with focus toward customers and business partners. Manages order, subscriber, pricing, rating, and billing information. ·       Operations Support System (OSS) layer, built around product, service, and resource inventories. ·       Networks layer – consists of Network elements and 3rd Party Systems. ·       Integration Layer – to maximize application communication and overall solution flexibility.   Reference architecture for telecom enterprises is depicted below. @font-face { font-family: "Arial"; }@font-face { font-family: "Courier New"; }@font-face { font-family: "Wingdings"; }@font-face { font-family: "Cambria"; }p.MsoNormal, li.MsoNormal, div.MsoNormal { margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoCaption, li.MsoCaption, div.MsoCaption { margin: 0cm 0cm 10pt; font-size: 9pt; font-family: "Times New Roman"; color: rgb(79, 129, 189); font-weight: bold; }p.MsoListParagraph, li.MsoListParagraph, div.MsoListParagraph { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraphCxSpFirst, li.MsoListParagraphCxSpFirst, div.MsoListParagraphCxSpFirst { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraphCxSpMiddle, li.MsoListParagraphCxSpMiddle, div.MsoListParagraphCxSpMiddle { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraphCxSpLast, li.MsoListParagraphCxSpLast, div.MsoListParagraphCxSpLast { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }div.Section1 { page: Section1; }ol { margin-bottom: 0cm; }ul { margin-bottom: 0cm; } Figure 2. Telecom Reference Architecture   The major building blocks of any Telecom Service Provider architecture are as follows:   1. Customer Relationship Management   CRM encompasses the end-to-end lifecycle of the customer: customer initiation/acquisition, sales, ordering, and service activation, customer care and support, proactive campaigns, cross sell/up sell, and retention/loyalty.   CRM also includes the collection of customer information and its application to personalize, customize, and integrate delivery of service to a customer, as well as to identify opportunities for increasing the value of the customer to the enterprise.   The key functionalities related to Customer Relationship Management are   ·       Manage the end-to-end lifecycle of a customer request for products. ·       Create and manage customer profiles. ·       Manage all interactions with customers – inquiries, requests, and responses. ·       Provide updates to Billing and other south bound systems on customer/account related updates such as customer/ account creation, deletion, modification, request bills, final bill, duplicate bills, credit limits through Middleware. ·       Work with Order Management System, Product, and Service Management components within CRM. ·       Manage customer preferences – Involve all the touch points and channels to the customer, including contact center, retail stores, dealers, self service, and field service, as well as via any media (phone, face to face, web, mobile device, chat, email, SMS, mail, the customer's bill, etc.). ·       Support single interface for customer contact details, preferences, account details, offers, customer premise equipment, bill details, bill cycle details, and customer interactions.   CRM applications interact with customers through customer touch points like portals, point-of-sale terminals, interactive voice response systems, etc. The requests by customers are sent via fulfillment/provisioning to billing system for ordering processing.   2. Billing and Revenue Management   Billing and Revenue Management handles the collection of appropriate usage records and production of timely and accurate bills – for providing pre-bill usage information and billing to customers; for processing their payments; and for performing payment collections. In addition, it handles customer inquiries about bills, provides billing inquiry status, and is responsible for resolving billing problems to the customer's satisfaction in a timely manner. This process grouping also supports prepayment for services.   The key functionalities provided by these applications are   ·       To ensure that enterprise revenue is billed and invoices delivered appropriately to customers. ·       To manage customers’ billing accounts, process their payments, perform payment collections, and monitor the status of the account balance. ·       To ensure the timely and effective fulfillment of all customer bill inquiries and complaints. ·       Collect the usage records from mediation and ensure appropriate rating and discounting of all usage and pricing. ·       Support revenue sharing; split charging where usage is guided to an account different from the service consumer. ·       Support prepaid and post-paid rating. ·       Send notification on approach / exceeding the usage thresholds as enforced by the subscribed offer, and / or as setup by the customer. ·       Support prepaid, post paid, and hybrid (where some services are prepaid and the rest of the services post paid) customers and conversion from post paid to prepaid, and vice versa. ·       Support different billing function requirements like charge prorating, promotion, discount, adjustment, waiver, write-off, account receivable, GL Interface, late payment fee, credit control, dunning, account or service suspension, re-activation, expiry, termination, contract violation penalty, etc. ·       Initiate direct debit to collect payment against an invoice outstanding. ·       Send notification to Middleware on different events; for example, payment receipt, pre-suspension, threshold exceed, etc.   Billing systems typically get usage data from mediation systems for rating and billing. They get provisioning requests from order management systems and inquiries from CRM systems. Convergent and real-time billing systems can directly get usage details from network elements.   3. Mediation   Mediation systems transform/translate the Raw or Native Usage Data Records into a general format that is acceptable to billing for their rating purposes.   The following lists the high-level roles and responsibilities executed by the Mediation system in the end-to-end solution.   ·       Collect Usage Data Records from different data sources – like network elements, routers, servers – via different protocol and interfaces. ·       Process Usage Data Records – Mediation will process Usage Data Records as per the source format. ·       Validate Usage Data Records from each source. ·       Segregates Usage Data Records coming from each source to multiple, based on the segregation requirement of end Application. ·       Aggregates Usage Data Records based on the aggregation rule if any from different sources. ·       Consolidates multiple Usage Data Records from each source. ·       Delivers formatted Usage Data Records to different end application like Billing, Interconnect, Fraud Management, etc. ·       Generates audit trail for incoming Usage Data Records and keeps track of all the Usage Data Records at various stages of mediation process. ·       Checks duplicate Usage Data Records across files for a given time window.   4. Fulfillment   This area is responsible for providing customers with their requested products in a timely and correct manner. It translates the customer's business or personal need into a solution that can be delivered using the specific products in the enterprise's portfolio. This process informs the customers of the status of their purchase order, and ensures completion on time, as well as ensuring a delighted customer. These processes are responsible for accepting and issuing orders. They deal with pre-order feasibility determination, credit authorization, order issuance, order status and tracking, customer update on customer order activities, and customer notification on order completion. Order management and provisioning applications fall into this category.   The key functionalities provided by these applications are   ·       Issuing new customer orders, modifying open customer orders, or canceling open customer orders; ·       Verifying whether specific non-standard offerings sought by customers are feasible and supportable; ·       Checking the credit worthiness of customers as part of the customer order process; ·       Testing the completed offering to ensure it is working correctly; ·       Updating of the Customer Inventory Database to reflect that the specific product offering has been allocated, modified, or cancelled; ·       Assigning and tracking customer provisioning activities; ·       Managing customer provisioning jeopardy conditions; and ·       Reporting progress on customer orders and other processes to customer.   These applications typically get orders from CRM systems. They interact with network elements and billing systems for fulfillment of orders.   5. Enterprise Management   This process area includes those processes that manage enterprise-wide activities and needs, or have application within the enterprise as a whole. They encompass all business management processes that   ·       Are necessary to support the whole of the enterprise, including processes for financial management, legal management, regulatory management, process, cost, and quality management, etc.;   ·       Are responsible for setting corporate policies, strategies, and directions, and for providing guidelines and targets for the whole of the business, including strategy development and planning for areas, such as Enterprise Architecture, that are integral to the direction and development of the business;   ·       Occur throughout the enterprise, including processes for project management, performance assessments, cost assessments, etc.     (i) Enterprise Risk Management:   Enterprise Risk Management focuses on assuring that risks and threats to the enterprise value and/or reputation are identified, and appropriate controls are in place to minimize or eliminate the identified risks. The identified risks may be physical or logical/virtual. Successful risk management ensures that the enterprise can support its mission critical operations, processes, applications, and communications in the face of serious incidents such as security threats/violations and fraud attempts. Two key areas covered in Risk Management by telecom operators are:   ·       Revenue Assurance: Revenue assurance system will be responsible for identifying revenue loss scenarios across components/systems, and will help in rectifying the problems. The following lists the high-level roles and responsibilities executed by the Revenue Assurance system in the end-to-end solution. o   Identify all usage information dropped when networks are being upgraded. o   Interconnect bill verification. o   Identify where services are routinely provisioned but never billed. o   Identify poor sales policies that are intensifying collections problems. o   Find leakage where usage is sent to error bucket and never billed for. o   Find leakage where field service, CRM, and network build-out are not optimized.   ·       Fraud Management: Involves collecting data from different systems to identify abnormalities in traffic patterns, usage patterns, and subscription patterns to report suspicious activity that might suggest fraudulent usage of resources, resulting in revenue losses to the operator.   The key roles and responsibilities of the system component are as follows:   o   Fraud management system will capture and monitor high usage (over a certain threshold) in terms of duration, value, and number of calls for each subscriber. The threshold for each subscriber is decided by the system and fixed automatically. o   Fraud management will be able to detect the unauthorized access to services for certain subscribers. These subscribers may have been provided unauthorized services by employees. The component will raise the alert to the operator the very first time of such illegal calls or calls which are not billed. o   The solution will be to have an alarm management system that will deliver alarms to the operator/provider whenever it detects a fraud, thus minimizing fraud by catching it the first time it occurs. o   The Fraud Management system will be capable of interfacing with switches, mediation systems, and billing systems   (ii) Knowledge Management   This process focuses on knowledge management, technology research within the enterprise, and the evaluation of potential technology acquisitions.   Key responsibilities of knowledge base management are to   ·       Maintain knowledge base – Creation and updating of knowledge base on ongoing basis. ·       Search knowledge base – Search of knowledge base on keywords or category browse ·       Maintain metadata – Management of metadata on knowledge base to ensure effective management and search. ·       Run report generator. ·       Provide content – Add content to the knowledge base, e.g., user guides, operational manual, etc.   (iii) Document Management   It focuses on maintaining a repository of all electronic documents or images of paper documents relevant to the enterprise using a system.   (iv) Data Management   It manages data as a valuable resource for any enterprise. For telecom enterprises, the typical areas covered are Master Data Management, Data Warehousing, and Business Intelligence. It is also responsible for data governance, security, quality, and database management.   Key responsibilities of Data Management are   ·       Using ETL, extract the data from CRM, Billing, web content, ERP, campaign management, financial, network operations, asset management info, customer contact data, customer measures, benchmarks, process data, e.g., process inputs, outputs, and measures, into Enterprise Data Warehouse. ·       Management of data traceability with source, data related business rules/decisions, data quality, data cleansing data reconciliation, competitors data – storage for all the enterprise data (customer profiles, products, offers, revenues, etc.) ·       Get online update through night time replication or physical backup process at regular frequency. ·       Provide the data access to business intelligence and other systems for their analysis, report generation, and use.   (v) Business Intelligence   It uses the Enterprise Data to provide the various analysis and reports that contain prospects and analytics for customer retention, acquisition of new customers due to the offers, and SLAs. It will generate right and optimized plans – bolt-ons for the customers.   The following lists the high-level roles and responsibilities executed by the Business Intelligence system at the Enterprise Level:   ·       It will do Pattern analysis and reports problem. ·       It will do Data Analysis – Statistical analysis, data profiling, affinity analysis of data, customer segment wise usage patterns on offers, products, service and revenue generation against services and customer segments. ·       It will do Performance (business, system, and forecast) analysis, churn propensity, response time, and SLAs analysis. ·       It will support for online and offline analysis, and report drill down capability. ·       It will collect, store, and report various SLA data. ·       It will provide the necessary intelligence for marketing and working on campaigns, etc., with cost benefit analysis and predictions.   It will advise on customer promotions with additional services based on loyalty and credit history of customer   ·       It will Interface with Enterprise Data Management system for data to run reports and analysis tasks. It will interface with the campaign schedules, based on historical success evidence.   (vi) Stakeholder and External Relations Management   It manages the enterprise's relationship with stakeholders and outside entities. Stakeholders include shareholders, employee organizations, etc. Outside entities include regulators, local community, and unions. Some of the processes within this grouping are Shareholder Relations, External Affairs, Labor Relations, and Public Relations.   (vii) Enterprise Resource Planning   It is used to manage internal and external resources, including tangible assets, financial resources, materials, and human resources. Its purpose is to facilitate the flow of information between all business functions inside the boundaries of the enterprise and manage the connections to outside stakeholders. ERP systems consolidate all business operations into a uniform and enterprise wide system environment.   The key roles and responsibilities for Enterprise System are given below:   ·        It will handle responsibilities such as core accounting, financial, and management reporting. ·       It will interface with CRM for capturing customer account and details. ·       It will interface with billing to capture the billing revenue and other financial data. ·       It will be responsible for executing the dunning process. Billing will send the required feed to ERP for execution of dunning. ·       It will interface with the CRM and Billing through batch interfaces. Enterprise management systems are like horizontals in the enterprise and typically interact with all major telecom systems. E.g., an ERP system interacts with CRM, Fulfillment, and Billing systems for different kinds of data exchanges.   6. External Interfaces/Touch Points   The typical external parties are customers, suppliers/partners, employees, shareholders, and other stakeholders. External interactions from/to a Service Provider to other parties can be achieved by a variety of mechanisms, including:   ·       Exchange of emails or faxes ·       Call Centers ·       Web Portals ·       Business-to-Business (B2B) automated transactions   These applications provide an Internet technology driven interface to external parties to undertake a variety of business functions directly for themselves. These can provide fully or partially automated service to external parties through various touch points.   Typical characteristics of these touch points are   ·       Pre-integrated self-service system, including stand-alone web framework or integration front end with a portal engine ·       Self services layer exposing atomic web services/APIs for reuse by multiple systems across the architectural environment ·       Portlets driven connectivity exposing data and services interoperability through a portal engine or web application   These touch points mostly interact with the CRM systems for requests, inquiries, and responses.   7. Middleware   The component will be primarily responsible for integrating the different systems components under a common platform. It should provide a Standards-Based Platform for building Service Oriented Architecture and Composite Applications. The following lists the high-level roles and responsibilities executed by the Middleware component in the end-to-end solution.   ·       As an integration framework, covering to and fro interfaces ·       Provide a web service framework with service registry. ·       Support SOA framework with SOA service registry. ·       Each of the interfaces from / to Middleware to other components would handle data transformation, translation, and mapping of data points. ·       Receive data from the caller / activate and/or forward the data to the recipient system in XML format. ·       Use standard XML for data exchange. ·       Provide the response back to the service/call initiator. ·       Provide a tracking until the response completion. ·       Keep a store transitional data against each call/transaction. ·       Interface through Middleware to get any information that is possible and allowed from the existing systems to enterprise systems; e.g., customer profile and customer history, etc. ·       Provide the data in a common unified format to the SOA calls across systems, and follow the Enterprise Architecture directive. ·       Provide an audit trail for all transactions being handled by the component.   8. Network Elements   The term Network Element means a facility or equipment used in the provision of a telecommunications service. Such terms also includes features, functions, and capabilities that are provided by means of such facility or equipment, including subscriber numbers, databases, signaling systems, and information sufficient for billing and collection or used in the transmission, routing, or other provision of a telecommunications service.   Typical network elements in a GSM network are Home Location Register (HLR), Intelligent Network (IN), Mobile Switching Center (MSC), SMS Center (SMSC), and network elements for other value added services like Push-to-talk (PTT), Ring Back Tone (RBT), etc.   Network elements are invoked when subscribers use their telecom devices for any kind of usage. These elements generate usage data and pass it on to downstream systems like mediation and billing system for rating and billing. They also integrate with provisioning systems for order/service fulfillment.   9. 3rd Party Applications   3rd Party systems are applications like content providers, payment gateways, point of sale terminals, and databases/applications maintained by the Government.   Depending on applicability and the type of functionality provided by 3rd party applications, the integration with different telecom systems like CRM, provisioning, and billing will be done.   10. Service Delivery Platform   A service delivery platform (SDP) provides the architecture for the rapid deployment, provisioning, execution, management, and billing of value added telecom services. SDPs are based on the concept of SOA and layered architecture. They support the delivery of voice, data services, and content in network and device-independent fashion. They allow application developers to aggregate network capabilities, services, and sources of content. SDPs typically contain layers for web services exposure, service application development, and network abstraction.   SOA Reference Architecture   SOA concept is based on the principle of developing reusable business service and building applications by composing those services, instead of building monolithic applications in silos. It’s about bridging the gap between business and IT through a set of business-aligned IT services, using a set of design principles, patterns, and techniques.   In an SOA, resources are made available to participants in a value net, enterprise, line of business (typically spanning multiple applications within an enterprise or across multiple enterprises). It consists of a set of business-aligned IT services that collectively fulfill an organization’s business processes and goals. We can choreograph these services into composite applications and invoke them through standard protocols. SOA, apart from agility and reusability, enables:   ·       The business to specify processes as orchestrations of reusable services ·       Technology agnostic business design, with technology hidden behind service interface ·       A contractual-like interaction between business and IT, based on service SLAs ·       Accountability and governance, better aligned to business services ·       Applications interconnections untangling by allowing access only through service interfaces, reducing the daunting side effects of change ·       Reduced pressure to replace legacy and extended lifetime for legacy applications, through encapsulation in services   ·       A Cloud Computing paradigm, using web services technologies, that makes possible service outsourcing on an on-demand, utility-like, pay-per-usage basis   The following section represents the Reference Architecture of logical view for the Telecom Solution. The new custom built application needs to align with this logical architecture in the long run to achieve EA benefits.   Packaged implementation applications, such as ERP billing applications, need to expose their functions as service providers (as other applications consume) and interact with other applications as service consumers.   COT applications need to expose services through wrappers such as adapters to utilize existing resources and at the same time achieve Enterprise Architecture goal and objectives.   The following are the various layers for Enterprise level deployment of SOA. This diagram captures the abstract view of Enterprise SOA layers and important components of each layer. Layered architecture means decomposition of services such that most interactions occur between adjacent layers. However, there is no strict rule that top layers should not directly communicate with bottom layers.   The diagram below represents the important logical pieces that would result from overall SOA transformation. @font-face { font-family: "Arial"; }@font-face { font-family: "Courier New"; }@font-face { font-family: "Wingdings"; }@font-face { font-family: "Cambria"; }p.MsoNormal, li.MsoNormal, div.MsoNormal { margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoCaption, li.MsoCaption, div.MsoCaption { margin: 0cm 0cm 10pt; font-size: 9pt; font-family: "Times New Roman"; color: rgb(79, 129, 189); font-weight: bold; }p.MsoListParagraph, li.MsoListParagraph, div.MsoListParagraph { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraphCxSpFirst, li.MsoListParagraphCxSpFirst, div.MsoListParagraphCxSpFirst { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraphCxSpMiddle, li.MsoListParagraphCxSpMiddle, div.MsoListParagraphCxSpMiddle { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraphCxSpLast, li.MsoListParagraphCxSpLast, div.MsoListParagraphCxSpLast { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }div.Section1 { page: Section1; }ol { margin-bottom: 0cm; }ul { margin-bottom: 0cm; } Figure 3. Enterprise SOA Reference Architecture 1.          Operational System Layer: This layer consists of all packaged applications like CRM, ERP, custom built applications, COTS based applications like Billing, Revenue Management, Fulfilment, and the Enterprise databases that are essential and contribute directly or indirectly to the Enterprise OSS/BSS Transformation.   ERP holds the data of Asset Lifecycle Management, Supply Chain, and Advanced Procurement and Human Capital Management, etc.   CRM holds the data related to Order, Sales, and Marketing, Customer Care, Partner Relationship Management, Loyalty, etc.   Content Management handles Enterprise Search and Query. Billing application consists of the following components:   ·       Collections Management, Customer Billing Management, Invoices, Real-Time Rating, Discounting, and Applying of Charges ·       Enterprise databases will hold both the application and service data, whether structured or unstructured.   MDM - Master data majorly consists of Customer, Order, Product, and Service Data.     2.          Enterprise Component Layer:   This layer consists of the Application Services and Common Services that are responsible for realizing the functionality and maintaining the QoS of the exposed services. This layer uses container-based technologies such as application servers to implement the components, workload management, high availability, and load balancing.   Application Services: This Service Layer enables application, technology, and database abstraction so that the complex accessing logic is hidden from the other service layers. This is a basic service layer, which exposes application functionalities and data as reusable services. The three types of the Application access services are:   ·       Application Access Service: This Service Layer exposes application level functionalities as a reusable service between BSS to BSS and BSS to OSS integration. This layer is enabled using disparate technology such as Web Service, Integration Servers, and Adaptors, etc.   ·       Data Access Service: This Service Layer exposes application data services as a reusable reference data service. This is done via direct interaction with application data. and provides the federated query.   ·       Network Access Service: This Service Layer exposes provisioning layer as a reusable service from OSS to OSS integration. This integration service emphasizes the need for high performance, stateless process flows, and distributed design.   Common Services encompasses management of structured, semi-structured, and unstructured data such as information services, portal services, interaction services, infrastructure services, and security services, etc.   3.          Integration Layer:   This consists of service infrastructure components like service bus, service gateway for partner integration, service registry, service repository, and BPEL processor. Service bus will carry the service invocation payloads/messages between consumers and providers. The other important functions expected from it are itinerary based routing, distributed caching of routing information, transformations, and all qualities of service for messaging-like reliability, scalability, and availability, etc. Service registry will hold all contracts (wsdl) of services, and it helps developers to locate or discover service during design time or runtime.   • BPEL processor would be useful in orchestrating the services to compose a complex business scenario or process. • Workflow and business rules management are also required to support manual triggering of certain activities within business process. based on the rules setup and also the state machine information. Application, data, and service mediation layer typically forms the overall composite application development framework or SOA Framework.   4.          Business Process Layer: These are typically the intermediate services layer and represent Shared Business Process Services. At Enterprise Level, these services are from Customer Management, Order Management, Billing, Finance, and Asset Management application domains.   5.          Access Layer: This layer consists of portals for Enterprise and provides a single view of Enterprise information management and dashboard services.   6.          Channel Layer: This consists of various devices; applications that form part of extended enterprise; browsers through which users access the applications.   7.          Client Layer: This designates the different types of users accessing the enterprise applications. The type of user typically would be an important factor in determining the level of access to applications.   8.          Vertical pieces like management, monitoring, security, and development cut across all horizontal layers Management and monitoring involves all aspects of SOA-like services, SLAs, and other QoS lifecycle processes for both applications and services surrounding SOA governance.     9.          EA Governance, Reference Architecture, Roadmap, Principles, and Best Practices:   EA Governance is important in terms of providing the overall direction to SOA implementation within the enterprise. This involves board-level involvement, in addition to business and IT executives. At a high level, this involves managing the SOA projects implementation, managing SOA infrastructure, and controlling the entire effort through all fine-tuned IT processes in accordance with COBIT (Control Objectives for Information Technology).   Devising tools and techniques to promote reuse culture, and the SOA way of doing things needs competency centers to be established in addition to training the workforce to take up new roles that are suited to SOA journey.   Conclusions   Reference Architectures can serve as the basis for disparate architecture efforts throughout the organization, even if they use different tools and technologies. Reference architectures provide best practices and approaches in the independent way a vendor deals with technology and standards. Reference Architectures model the abstract architectural elements for an enterprise independent of the technologies, protocols, and products that are used to implement an SOA. Telecom enterprises today are facing significant business and technology challenges due to growing competition, a multitude of services, and convergence. Adopting architectural best practices could go a long way in meeting these challenges. The use of SOA-based architecture for communication to each of the external systems like Billing, CRM, etc., in OSS/BSS system has made the architecture very loosely coupled, with greater flexibility. Any change in the external systems would be absorbed at the Integration Layer without affecting the rest of the ecosystem. The use of a Business Process Management (BPM) tool makes the management and maintenance of the business processes easy, with better performance in terms of lead time, quality, and cost. Since the Architecture is based on standards, it will lower the cost of deploying and managing OSS/BSS applications over their lifecycles.

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• count specific values in a multidimensional array

  - by user1680701

  I have an odd set of arrays that I need to count how many times specific values show in the results. Currently I have this bit of code. $nested_arrays = shopp_orders( '2011-11-30 00:00:00', '2012-11-30 12:59:59', false, '', 2 ); print_r($nested_arrays); This code pulls multiple arrays (serialized data) from the database and outputs like this Array ( [30] => Purchase Object ( [purchased] => Array ( ) [columns] => Array ( ) [message] => Array ( ) [data] => Array ( ) [invoiced] => [authorized] => [captured] => [refunded] => [voided] => [balance] => 0 [downloads] => [shipable] => [shipped] => [stocked] => [_position:DatabaseObject:private] => 0 [_properties:DatabaseObject:private] => Array ( ) [_ignores:DatabaseObject:private] => Array ( [0] => _ ) [_map:protected] => Array ( ) [_table] => wp_shopp_demo_shopp_purchase [_key] => id [_datatypes] => Array ( [id] => int [customer] => int [shipping] => int [billing] => int [currency] => int [ip] => string [firstname] => string [lastname] => string [email] => string [phone] => string [company] => string [card] => string [cardtype] => string [cardexpires] => date [cardholder] => string [address] => string [xaddress] => string [city] => string [state] => string [country] => string [postcode] => string [shipname] => string [shipaddress] => string [shipxaddress] => string [shipcity] => string [shipstate] => string [shipcountry] => string [shippostcode] => string [geocode] => string [promos] => string [subtotal] => float [freight] => float [tax] => float [total] => float [discount] => float [fees] => float [taxing] => list [txnid] => string [txnstatus] => string [gateway] => string [paymethod] => string [shipmethod] => string [shipoption] => string [status] => int [data] => string [secured] => string [created] => date [modified] => date ) [_lists] => Array ( [taxing] => Array ( [0] => exclusive [1] => inclusive ) ) [id] => 30 [customer] => 12 [shipping] => 23 [billing] => 23 [currency] => 0 [ip] => 24.125.58.205 [firstname] => test [lastname] => test [email] => [email protected] [phone] => 1234567890 [company] => [card] => 1111 [cardtype] => Visa [cardexpires] => 1420070400 [cardholder] => test [address] => 123 Any Street [xaddress] => [city] => Danville [state] => VA [country] => US [postcode] => 24541 [shipname] => [shipaddress] => 123 Any Street [shipxaddress] => [shipcity] => Danville [shipstate] => VA [shipcountry] => US [shippostcode] => 24541 [geocode] => [promos] => Array ( ) [subtotal] => 49.37 [freight] => 9.98 [tax] => 9.874 [total] => 69.22 [discount] => 0 [fees] => 0 [taxing] => exclusive [txnid] => [txnstatus] => authed [gateway] => TestMode [paymethod] => credit-card-test-mode [shipmethod] => ItemRates-0 [shipoption] => Fast Shipping [status] => 0 [secured] => [created] => 1354096946 [modified] => 1354096946 ) [29] => Purchase Object ( [purchased] => Array ( ) [columns] => Array ( ) [message] => Array ( ) [data] => Array ( ) [invoiced] => [authorized] => [captured] => [refunded] => [voided] => [balance] => 0 [downloads] => [shipable] => [shipped] => [stocked] => [_position:DatabaseObject:private] => 0 [_properties:DatabaseObject:private] => Array ( ) [_ignores:DatabaseObject:private] => Array ( [0] => _ ) [_map:protected] => Array ( ) [_table] => wp_shopp_demo_shopp_purchase [_key] => id [_datatypes] => Array ( [id] => int [customer] => int [shipping] => int [billing] => int [currency] => int [ip] => string [firstname] => string [lastname] => string [email] => string [phone] => string [company] => string [card] => string [cardtype] => string [cardexpires] => date [cardholder] => string [address] => string [xaddress] => string [city] => string [state] => string [country] => string [postcode] => string [shipname] => string [shipaddress] => string [shipxaddress] => string [shipcity] => string [shipstate] => string [shipcountry] => string [shippostcode] => string [geocode] => string [promos] => string [subtotal] => float [freight] => float [tax] => float [total] => float [discount] => float [fees] => float [taxing] => list [txnid] => string [txnstatus] => string [gateway] => string [paymethod] => string [shipmethod] => string [shipoption] => string [status] => int [data] => string [secured] => string [created] => date [modified] => date ) [_lists] => Array ( [taxing] => Array ( [0] => exclusive [1] => inclusive ) ) [id] => 29 [customer] => 13 [shipping] => 26 [billing] => 25 [currency] => 0 [ip] => 70.176.223.40 [firstname] => Bryan [lastname] => Crawford [email] => [email protected] [phone] => 4802323049 [company] => ggg [card] => 1111 [cardtype] => Visa [cardexpires] => 1356998400 [cardholder] => ggg [address] => 1300 W Warner Rd [xaddress] => [city] => Gilbert [state] => AZ [country] => US [postcode] => 85224 [shipname] => [shipaddress] => 1300 W Warner Rd [shipxaddress] => [shipcity] => Gilbert [shipstate] => AZ [shipcountry] => US [shippostcode] => 85224 [geocode] => [promos] => Array ( ) [subtotal] => 29.95 [freight] => 9.98 [tax] => 0 [total] => 39.93 [discount] => 0 [fees] => 0 [taxing] => exclusive [txnid] => [txnstatus] => authed [gateway] => TestMode [paymethod] => credit-card-test-mode [shipmethod] => ItemRates-0 [shipoption] => Fast Shipping [status] => 0 [secured] => [created] => 1353538691 [modified] => 1353538691 ) ) This is order data from only two orders. I need to count how many times each state, each city, shipmethod, etc occur in the array. I tried the following but it only counted the 2 large arrays. function count_nested_array_keys(array &$a, array &$res=array()) { $i = 0; foreach ($a as $key=>$value) { if (is_array($value)) { $i += count_nested_array_keys($value, &$res); } else { if(!isset($res[$key])) $res[$key] = 0; $res[$key]++; $i++; } } return $i; } $total_item_count = count_nested_array_keys($nested_arrays, $count_per_key); echo "count per key: ", print_r($count_per_key), "\n"; If someone could show me how to count how many times each state value occurs, example, VA = 2 NC = 1 I can take it from there. Thank You.

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• ERROR: Linux route add command failed: external program exited with error status: 4

  - by JohnMerlino

  A remote machine running fedora uses openvpn, and multiple developers were successfully able to connect to it via their client openvpn. However, I am running Ubuntu 12.04 and I am having trouble connecting to the server via vpn. I copied ca.crt, home.key, and home.crt from the server to my local machine to /etc/openvpn folder. My client.conf file looks like this: ############################################## # Sample client-side OpenVPN 2.0 config file # # for connecting to multi-client server. # # # # This configuration can be used by multiple # # clients, however each client should have # # its own cert and key files. # # # # On Windows, you might want to rename this # # file so it has a .ovpn extension # ############################################## # Specify that we are a client and that we # will be pulling certain config file directives # from the server. client # Use the same setting as you are using on # the server. # On most systems, the VPN will not function # unless you partially or fully disable # the firewall for the TUN/TAP interface. ;dev tap dev tun # Windows needs the TAP-Win32 adapter name # from the Network Connections panel # if you have more than one. On XP SP2, # you may need to disable the firewall # for the TAP adapter. ;dev-node MyTap # Are we connecting to a TCP or # UDP server? Use the same setting as # on the server. ;proto tcp proto udp # The hostname/IP and port of the server. # You can have multiple remote entries # to load balance between the servers. remote xx.xxx.xx.130 1194 ;remote my-server-2 1194 # Choose a random host from the remote # list for load-balancing. Otherwise # try hosts in the order specified. ;remote-random # Keep trying indefinitely to resolve the # host name of the OpenVPN server. Very useful # on machines which are not permanently connected # to the internet such as laptops. resolv-retry infinite # Most clients don't need to bind to # a specific local port number. nobind # Downgrade privileges after initialization (non-Windows only) ;user nobody ;group nogroup # Try to preserve some state across restarts. persist-key persist-tun # If you are connecting through an # HTTP proxy to reach the actual OpenVPN # server, put the proxy server/IP and # port number here. See the man page # if your proxy server requires # authentication. ;http-proxy-retry # retry on connection failures ;http-proxy [proxy server] [proxy port #] # Wireless networks often produce a lot # of duplicate packets. Set this flag # to silence duplicate packet warnings. ;mute-replay-warnings # SSL/TLS parms. # See the server config file for more # description. It's best to use # a separate .crt/.key file pair # for each client. A single ca # file can be used for all clients. ca ca.crt cert home.crt key home.key # Verify server certificate by checking # that the certicate has the nsCertType # field set to "server". This is an # important precaution to protect against # a potential attack discussed here: # http://openvpn.net/howto.html#mitm # # To use this feature, you will need to generate # your server certificates with the nsCertType # field set to "server". The build-key-server # script in the easy-rsa folder will do this. ns-cert-type server # If a tls-auth key is used on the server # then every client must also have the key. ;tls-auth ta.key 1 # Select a cryptographic cipher. # If the cipher option is used on the server # then you must also specify it here. ;cipher x # Enable compression on the VPN link. # Don't enable this unless it is also # enabled in the server config file. comp-lzo # Set log file verbosity. verb 3 # Silence repeating messages ;mute 20 But when I start server and look in /var/log/syslog, I notice the following error: May 27 22:13:51 myuser ovpn-client[5626]: /sbin/route add -net 10.27.12.1 netmask 255.255.255.252 gw 10.27.12.37 May 27 22:13:51 myuser ovpn-client[5626]: ERROR: Linux route add command failed: external program exited with error status: 4 May 27 22:13:51 myuser ovpn-client[5626]: /sbin/route add -net 172.27.12.0 netmask 255.255.255.0 gw 10.27.12.37 May 27 22:13:51 myuser ovpn-client[5626]: /sbin/route add -net 10.27.12.1 netmask 255.255.255.255 gw 10.27.12.37 And I am unable to connect to the server via openvpn: $ ssh [email protected] ssh: connect to host xxx.xx.xx.130 port 22: No route to host What may I be doing wrong?

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• Adobe Photoshop Vs Lightroom Vs Aperture

  - by Aditi

  Adobe Photoshop is the standard choice for photographers, graphic artists and Web designers. Adobe Photoshop Lightroom  & Apple’s Aperture are also in the same league but the usage is vastly different. Although Photoshop is most popular & widely used by photographers, but in many ways it’s less relevant to photographers than ever before. As Lightroom & Aperture is aimed squarely at photographers for photo-processing. With this write up we are going to help you choose what is right for you and why. Adobe Photoshop Adobe Photoshop is the most liked tool for the detailed photo editing & designing work. Photoshop provides great features for rollover and Image slicing. Adobe Photoshop includes comprehensive optimization features for producing the highest quality Web graphics with the smallest possible file sizes. You can also create startling animations with it. Designers & Editors know how important precise masking is, PhotoShop lets you do that with various detailing tools. Art history brush, contact sheets, and history palette are some of the smart features, which add to its viability. Download Whether you’re producing printed pages or moving images, you can work more efficiently and produce better results because of its smooth integration across other adobe applications. Buy supporting layer effects, it allows you to quickly add drop shadows, inner and outer glows, bevels, and embossing to layers. It also provides Seamless Web Graphics Workflow. Photoshop is hands-down the BEST for editing. Photoshop Cons: • Slower, less precise editing features in Bridge • Processing lots of images requires actions and can be slower than exporting images from Lightroom • Much slower with editing and processing a large number of images Aperture Apple Aperture is aimed at the professional photographer who shoots predominantly raw files. It helps them to manage their workflow and perform their initial Raw conversion in a better way. Aperture provides adjustment tools such as Histogram to modify color and white balance, but most of the editing of photos is left for Photoshop. It gives users the option of seeing their photographs laid out like slides or negatives on a light table. It boasts of – stars, color-coding and easy techniques for filtering and picking images. Aperture has moved forward few steps than Photoshop, but most of the editing work has been left for Photoshop as it features seamless Photoshop integration. Aperture Pros: Aperture is a step up from the iPhoto software that comes with every Mac, and fairly easy to learn. Adjustments are made in a logical order from top to bottom of the menu. You can store the images in a library or any folder you choose. Aperture also works really well with direct Canon files. It is just $79 if you buy it through Apple’s App Store Moving forward, it will run on the iPad, and possibly the iPhone – Adobe products like Lightroom and Photoshop may never offer these options It is much nicer and simpler user interface. Lightroom Lightroom does a smashing job of basic fixing and editing. It is more advanced tool for photographers. They can use it to have a startling photography effect. Light room has many advanced features, which makes it one of the best tools for photographers and far ahead of the other two. They are Nondestructive editing. Nothing is actually changed in an image until the photo is exported. Better controls over organizing your photos. Lightroom helps to gather a group of photos to use in a slideshow. Lightroom has larger Compare and Survey views of images. Quickly customizable interface. Simple keystrokes allow you to perform different All Lightroom controls are kept available in panels right next to the photos. Always-available History palette, it doesn’t go when you close lightroom. You gain more colors to work with compared to Photoshop and with more precise control. Local control, or adjusting small parts of a photo without affecting anything else, has long been an important part of photography. In Lightroom 2, you can darken, lighten, and affect color and change sharpness and other aspects of specific areas in the photo simply by brushing your cursor across the areas. Photoshop has far more power in its Cloning and Healing Brush tools than Lightroom, but Lightroom offers simple cloning and healing that’s nondestructive. Lightroom supports the RAW formats of more cameras than Aperture. Lightroom provides the option of storing images outside the application in the file system. It costs less than photoshop. Download Why PhotoShop is advanced than Lightroom? There are countless image processing plug-ins on the market for doing specialized processing in Photoshop. For example, if your image needs sophisticated noise reduction, you can use the Noiseware plug-in with Photoshop to do a much better job or noise removal than Lightroom can do. Lightroom’s advantages over Aperture 3 Will always have better integration with Photoshop. Lightroom is backed by bigger and more active user community (So abundant availability for tutorials, etc.) Better noise reduction tool. Especially for photographers the Lens-distortion correction tool  is perfect Lightroom Cons: • Have to Import images to work on them • Slows down with over 10,000 images in the catalog • For processing just one or two images this is a slower workflow Photoshop Pros: • ACR has the same RAW processing controls as Lightroom • ACR Histogram is specialized to the chosen color space (Lightroom is locked into ProPhoto RGB color space with an sRGB tone curve) • Don’t have to Import images to open in Bridge or ACR • Ability to customize processing of RAW images with Photoshop Actions Pricing and Availability Get LightRoomGet PhotoShop Latest version Of Photoshop can be purchased from Adobe store and Adobe authorized reseller and it costs US$999. Latest version of Aperture can be bought for US$199 from Apple Online store or Mac App Store. You can buy latest version of LightRoom from Adobe Store or Adobe Authorized reseller for US$299. Related posts:Adobe Photoshop CS5 vs Photoshop CS5 extended Web based Alternatives to Photoshop 10 Free Alternatives for Adobe Photoshop Software

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• SQL SERVER – Service Broker and CAP_CPU_PERCENT – Limiting SQL Server Instances to CPU Usage

  - by pinaldave

  I have mentioned several times on this blog that the best part of blogging is the questions I receive from readers. They are often very interesting. The questions from readers give me a good idea what other readers might be thinking as well. After reading my earlier article Simple Example to Configure Resource Governor – Introduction to Resource Governor – I received an email from a reader and we exchanged a few emails. After exchanging emails we both figured out what is going on. It was indeed interesting and reader suggested to that I should blog about it.  I asked for permission to publish his name but he does not like the attention so we will just call him Jeff. I have converted our emails into chat for easy consumption. Jeff: Your script does not work at all. I think either there is a bug in SQL Server. Pinal: Would you please explain in detail? Jeff: Your code does not limit the CPU usage? Pinal: How did you measure it? Jeff: Well, we have third party tools for it but let us say I have limited the resources for Reporting Services and used your script described in your blog. After that I ran only reporting service workload the CPU is still used more than 100% and it is not limited to 30% as described in your script. Clearly something is wrong somewhere. Pinal: Did you say you ONLY ran reporting server load? Jeff: Yeah, to validate I ran ONLY reporting server load and CPU did not throttle at 30% as per your script. Pinal: Oh! I get it here is the answer - CAP_CPU_PERCENT = 30. Use it. Jeff: What is that, I think your earlier script says it will throttle the Reporting Service workload and Application/OLTP workload and balance it. Pinal: Exactly, that is correct. Jeff: You need to write more in email buddy! Just like your blogs, your answers do not make sense! No Offense! Pinal: Hmm…feedback well taken. Let me try again. In SQL Server 2012 there are a few enhancements with regards to SQL Server Resource Governor. One of the enhancement is how the resources are allocated. Let me explain you with examples. Configuration: [Read Earlier Post] Reporting Workload: MIN_CPU_PERCENT=0, MAX_CPU_PERCENT=30 Application/OLTP Workload: MIN_CPU_PERCENT=50, MAX_CPU_PERCENT=100 Example 1: If there is only Reporting Workload on the server: SQL Server will not limit usage of CPU to only 30% workload but SQL Server instance will use all available CPU (if needed). In another word in this scenario it will use more than 30% CPU. Example 2: If there is Reproting Workload and heavy Application/OLTP workload: SQL Server will allocate a maximum of 30% CPU resources to Reporting Workload and allocate remaining resources to heavy application/OLTP workload. The reason for this enhancement is for better utilization of the resources. Let us think, if there is only single workload, which we have limited to max CPU usage to 30%. The other unused available CPU resources is now wasted. In this situation SQL Server allows the workload to use more than 30% resources leading to overall improved/optimized performance. However, in the case of multiple workload where lots of resources are needed the limits specified in MAX_CPU_PERCENT are acknowledged. Example 3: If there is a situation where the max CPU workload has to be enforced: This is a very interesting scenario, in the case when the max CPU workload has to be enforced irrespective of the workload and enhanced algorithm, the keyword CAP_CPU_PERCENT is essential. It specifies a hard cap on the CPU bandwidth that all requests in the resource pool will receive. It will never let CPU usage for reporting workload to go over 30% in our case. You can use the key word as follows: -- Creating Resource Pool for Report Server CREATE RESOURCE POOL ReportServerPool WITH ( MIN_CPU_PERCENT=0, MAX_CPU_PERCENT=30, CAP_CPU_PERCENT=40, MIN_MEMORY_PERCENT=0, MAX_MEMORY_PERCENT=30) GO Notice that there is MAX_CPU_PERCENT=30 and CAP_CPU_PERCENT=40, what it means is that when SQL Server Instance is under heavy load under different workload it will use the maximum CPU at 30%. However, when the SQL Server instance is not under workload it will go over the 30% limit. However, as CAP_CPU_PERCENT is set to 40, it will not go over 40% in any case by limiting the usage of CPU. CAP_CPU_PERCENT puts a hard limit on the resources usage by workload. Jeff: Nice Pinal, you should blog about it. [A day passes by] Pinal: Jeff, it is done! Click here to read it. Reference: Pinal Dave (http://blog.sqlauthority.com) Filed under: PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, T SQL, Technology Tagged: Service Broker

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• Management and Monitoring Tools for Windows Azure

  - by BuckWoody

  With such a large platform, Windows Azure has a lot of moving parts. We’ve done our best to keep the interface as simple as possible, while giving you the most control and visibility we can. However, as with most Microsoft products, there are multiple ways to do something – and I’ve always found that to be a good strength. Depending on the situation, I might want a graphical interface, a command-line interface, or just an API so I can incorporate the management into my own tools, or have third-party companies write other tools. While by no means exhaustive, I thought I might put together a quick list of a few tools you can use to manage and monitor Windows Azure components, from our IaaS, SaaS and PaaS offerings. Some of the products focus on one area more than another, but all are available today. I’ll try and maintain this list to keep it current, but make sure you check the date of this post’s update – if it’s more than six months old, it’s most likely out of date. Things move fast in the cloud. The Windows Azure Management Portal The primary tool for managing Windows Azure is our portal – most everything you need is there, from creating new services to querying a database. There are two versions as of this writing – a Silverlight client version, and a newer HTML5 version. The latter is being updated constantly to be in parity with the Silverlight client. There’s a balance in this portal between simplicity and power – we’re following the “less is more” approach, with increasing levels of detail as you work through the portal rather than overwhelming you with a single, long “more is more” page. You can find the Portal here: http://windowsazure.com (then click “Log In” and then “Portal”) Windows Azure Management API You can also use programming tools to either write your own interface, or simply provide management functions directly within your solution. You have two options – you can use the more universal REST API’s, which area bit more complex but work with any system that can write to them, or the more approachable .NET API calls in code. You can find the reference for the API’s here: http://msdn.microsoft.com/en-us/library/windowsazure/ee460799.aspx  All Class Libraries, for each part of Windows Azure: http://msdn.microsoft.com/en-us/library/ee393295.aspx  PowerShell Command-lets PowerShell is one of the most powerful scripting languages I’ve used with Windows – and it’s baked into all of our products. When you need to work with multiple servers, scripting is really the only way to go, and the Windows Azure PowerShell Command-Lets allow you to work across most any part of the platform – and can even be used within the services themselves. You can do everything with them from creating a new IaaS, PaaS or SaaS service, to controlling them and even working with security and more. You can find more about the Command-Lets here: http://wappowershell.codeplex.com/documentation (older link, still works, will point you to the new ones as well) We have command-line utilities for other operating systems as well: https://www.windowsazure.com/en-us/manage/downloads/  Video walkthrough of using the Command-Lets: http://channel9.msdn.com/Events/BUILD/BUILD2011/SAC-859T  System Center System Center is actually a suite of graphical tools you can use to manage, deploy, control, monitor and tune software from Microsoft and even other platforms. This will be the primary tool we’ll recommend for managing a hybrid or contiguous management process – and as time goes on you’ll see more and more features put into System Center for the entire Windows Azure suite of products. You can find the Management Pack and README for it here: http://www.microsoft.com/en-us/download/details.aspx?id=11324  SQL Server Management Studio / Data Tools / Visual Studio SQL Server has two built-in management and development, and since Version 2008 R2, you can use them to manage Windows Azure Databases. Visual Studio also lets you connect to and manage portions of Windows Azure as well as Windows Azure Databases. You can read more about Visual Studio here: http://msdn.microsoft.com/en-us/library/windowsazure/ee405484  You can read more about the SQL tools here: http://msdn.microsoft.com/en-us/library/windowsazure/ee621784.aspx  Vendor-Provided Tools Microsoft does not suggest or endorse a specific third-party product. We do, however, use them, and see lots of other customers use them. You can browse to these sites to learn more, and chat with their folks directly on how they support Windows Azure. Cerebrata: Tools for managing from the command-line, graphical diagnostics, graphical storage management - http://www.cerebrata.com/  Quest Cloud Tools: Monitoring, Storage Management, and costing tools - http://communities.quest.com/community/cloud-tools  Paraleap: Monitoring tool - http://www.paraleap.com/AzureWatch  Cloudgraphs: Monitoring too -  http://www.cloudgraphs.com/  Opstera: Monitoring for Windows Azure and a Scale-out pattern manager - http://www.opstera.com/products/Azureops/  Compuware: SaaS performance monitoring, load testing -  http://www.compuware.com/application-performance-management/gomez-apm-products.html  SOASTA: Penetration and Security Testing - http://www.soasta.com/cloudtest/enterprise/  LoadStorm: Load-testing tool - http://loadstorm.com/windows-azure  Open-Source Tools This is probably the most specific set of tools, and the list I’ll have to maintain most often. Smaller projects have a way of coming and going, so I’ll try and make sure this list is current. Windows Azure MMC: (I actually use this one a lot) http://wapmmc.codeplex.com/  Windows Azure Diagnostics Monitor: http://archive.msdn.microsoft.com/wazdmon  Azure Application Monitor: http://azuremonitor.codeplex.com/  Azure Web Log: http://www.xentrik.net/software/azure_web_log.html  Cloud Ninja:Multi-Tennant billing and performance monitor -  http://cnmb.codeplex.com/  Cloud Samurai: Multi-Tennant Management- http://cloudsamurai.codeplex.com/    If you have additions to this list, please post them as a comment and I’ll research and then add them. Thanks!

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