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• WebCenter Customer Spotlight: Ferrous Resources do Brasil S.A.

  - by me

  Author: Peter Reiser - Social Business Evangelist, Oracle WebCenter  Solution SummaryFerrous Resources do Brasil S.A. (Ferrous) is a startup company whose core business is the exploration, prospection, exploitation, and commercialization of iron ore. They wanted to create an effective, secure and scalable document management system to support the company’s new iron ore exploration operations in Brazil. Ferrous worked with the Oracle Partner 2D Tecnologia to implement a centralized document management system using  Oracle WebCenter Content. The single repository hold almost 220,000 files with an expected to growth to 8 million files in the next two years.  The solution has reduced  financial audit reporting from two weeks to only four days. Company OverviewFounded in 2007, Ferrous Resources do Brasil S.A. (Ferrous) is a startup company whose core business is the exploration, prospection, exploitation, and commercialization of iron ore. Ferrous intends to become one of the five largest iron ore mining companies in the world within the next few years.  Business ChallengesFerrous wanted to create an effective, secure and scalable document management system to support the company’s new iron ore exploration operations in Brazil. Solution DeployedFerrous worked with the Oracle Partner 2D Tecnologia to implement a centralized document management system using  Oracle WebCenter Content. They consolidated all company documents into a single repository to hold almost 220,000 files, including iron-ore project layout and pictures for a repository that is expected to grow to 8 million files in the next two years. Business Results Gained access to reports on individual files of pictures, project layouts, text files, spreadsheets, and slides–enabling the company to find out who opened and altered each  file and when, as well as to access previous versions Enabled investors and board of directors abroad to access all company documents via a Web portal, something that was previously achieved only through e-mails or CD file transfers Enabled the company to consolidate all files, which were mostly disseminated in pen drives and desktops, so that they are now available to more than 500 system users, including investors, lawyers, partners, and 320 in-company users Reduced time to search specific documents, saving several days in financial audit reporting, an activity that previously took two weeks and now requires only four days  “With Oracle WebCenter Content, we managed to organize, control, and protect the company’s files since the beginning of operations and, as a consequence, can offer rapid and transparent access to all company documents.” Frederico Samartini, Business Performance Manager, Ferrous Resources do Brasil S.A. Additional Information Ferrous Customer Snapshot Oracle WebCenter Content

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• 7 Reasons for Abandonment in eCommerce and the need for Contextual Support by JP Saunders

  - by Tuula Fai

  Shopper confidence, or more accurately the lack thereof, is the bane of the online retailer. There are a number of questions that influence whether a shopper completes a transaction, and all of those attributes revolve around knowledge. What products are available? What products are on offer? What would be the cost of the transaction? What are my options for delivery? In general, most online businesses do a good job of answering basic questions around the products as the shopper engages in the online journey, navigating the product catalog and working through the checkout process. The needs that are harder to address for the shopper are those that are less concerned with product specifics and more concerned with deciding whether the transaction met their needs and delivered value. A recent study by the Baymard Institute [1] finds that more than 60% of ecommerce site visitors will abandon their shopping cart. The study also identifies seven reasons for abandonment out of the commerce process [2]. Most of those reasons come down to poor usability within the commerce experience. Distractions. External distractions within the shopper’s external environment (TV, Children, Pets, etc.) or distractions on the eCommerce page can drive shopper abandonment. Ideally, the selection and check-out process should be straightforward. One common distraction is to drive the shopper away from the task at hand through pop-ups or re-directs. The shopper engaging with support information in the checkout process should not be directed away from the page to consume support. Though confidence may improve, the distraction also means abandonment may increase. Poor Usability. When the experience gets more complicated, buyer’s remorse can set in. While knowledge drives confidence, a lack of understanding erodes it. Therefore it is important that the commerce process is streamlined. In some cases, the number of clicks to complete a purchase is lengthy and unavoidable. In these situations, it is vital to ensure that the complexity of your experience can be explained with contextual support to avoid abandonment. If you can illustrate the solution to a complex action while the user is engaged in that action and address customer frustrations with your checkout process before they arise, you can decrease abandonment. Fraud. The perception of potential fraud can be enough to deter a buyer. Does your site look credible? Can shoppers trust your brand? Providing answers on the security of your experience and the levels of protection applied to profile information may play as big a role in ensuring the sale, as does the support you provide on the product offerings and purchasing process. Does it fit? If it is a clothing item or oversized furniture item, another common form of abandonment is for the shopper to question whether the item can be worn by the intended user. Providing information on the sizing applied to clothing, physical dimensions, and limitations on delivery/returns of oversized items will also assist the sale. A photo alone of the item will help, as it answers some of those questions, but won’t assuage all customer concerns about sizing and fit. Sometimes the customer doesn’t want to buy. Prospective buyers might be browsing through your catalog to kill time, or just might not have the money to purchase the item! You are unlikely to provide any information in contextual support to increase the likelihood to buy if the shopper already has no intentions of doing so. The customer will still likely abandon. Ensuring that any questions are proactively answered as they browse through your site can only increase their likelihood to return and buy at a future date. Can’t Buy. Errors or complexity at checkout can be another major cause of abandonment. Good contextual support is unlikely to help with severe errors caused by technical issues on your site, but it will have a big impact on customers struggling with complexity in the checkout process and needing a question answered prior to completing the sale. Embedded support within the checkout process to patiently explain how to complete a task will help increase conversion rates. Additional Costs. Tax, shipping and other costs or duties can dramatically increase the cost of the purchase and when unexpected, can increase abandonment, particularly if they can’t be adequately explained. Again, a lack of knowledge erodes confidence in the purchase, and cost concerns in particular, erode the perception of your brand’s trustworthiness. Again, providing information on what costs are additive and why they are being levied can decrease the likelihood that the customer will abandon out of the experience. Knowledge drives confidence and confidence drives conversion. If you’d like to understand best practices in providing contextual customer support in eCommerce to provide your shoppers with confidence, download the Oracle Cloud Service and Oracle Commerce - Contextual Support in Commerce White Paper. This white paper discusses the process of adding customer support, including a suggested process for finding where knowledge has the most influence on your shoppers and practical step-by-step illustrations on how contextual self-service can be added to your online commerce experience. Resources: [1] http://baymard.com/checkout-usability [2] http://baymard.com/blog/cart-abandonment

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• WebCenter Customer Spotlight: Institute of Financing for Agriculture and Fisheries

  - by kellsey.ruppel

   Author: Peter Reiser - Social Business Evangelist, Oracle WebCenter  Solution SummaryThe Institute of Financing for Agriculture and Fisheries (IFAP) provides access, process payments, and oversee the application of EU and domestic funds distribution to individuals and companies. IFAP business objectives were to establish electronic processing of EU funds, improve relations between government agencies and public in compliance with the International Organization for Standardization (ISO) requirements for information management and security They implemented a complete solution for managing the entire document content life cycle through the use of Oracle WebCenter Content and Oracle WebCenter Capture. IFAP improved relationships with the public by accelerating payments electronically to individuals and organizations engaged in agriculture and fisheries, which is much easier, faster, and more secure than paper-based payments and the solution complies with ISO information and security requirements.  Company OverviewAs part of the Ministry of Agriculture, Rural Development, and Fisheries, the mission of the Institute of Financing for Agriculture and Fisheries (IFAP) is to provide access, process payments, and oversee the application of European Union (EU) and domestic funds distribution to individuals and companies engaged in the agriculture, rural development, and fisheries industries. Business ChallengesIFAP main business objective was to establish electronic processing of EU funds invested in agriculture and fisheries, improve relations between government agencies and the public and  comply with International Organization for Standardization (ISO) requirements for information management and security systems regarding access to stored documents. Solution DeployedIFAP implemented a complete solution for managing the entire document content life cycle through the use of Oracle WebCenter Content and Oracle WebCenter Capture.  The use of paper was replaced with digital formats, accelerating internal processes and ensuring compliance with ISO requirements Business Results Scalability The number of documents included and managed in the document system, called iDOC, increased to a total of 490,847, of which 103,298 are internally generated, 113,824 are digitized correspondence, and 264,870 are forms that have been digitized or received via the institute’s Web site. Efficiency  IFAP improved relationships with the public by accelerating payments electronically to individuals and organizations engaged in agriculture and fisheries, which is much easier, faster, and more secure than paper-based payments. The overall productivity increased through the use of digital formats and citizens’ ID cards as digital signatures. Compliance The implemented solution complies with International Organization for Standardization (ISO) requirements for information management and security systems regarding access to stored documents. Oracle Products and Services IFAP Customer Snapshot Oracle WebCenter Content Oracle WebCenter Capture Oracle Application Server Oracle Forms Oracle Reports

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• BPM 11g Customer Stories & Solution Catalog & Process Accelerators

  - by JuergenKress

  Stories Everyone loves a good story on planning or implementing a BPM strategy. Everyone wants to hear how it was done before?, what worked?, what was achieved? If you have achieved success with BPM, we are very keen to hear your stories and examples of how your customers use it. We receive lots of requests from people who are thinking of using BPM to solve a specific problem or in combination with a specific technology to talk to someone who has done it before. These stories are invaluable. Drop down the details of anything you think is relevant with a bit of detail and we will follow up on it. As one good deed deserves another, we will do our best to give you stories if you need them to show that where you are going, others have treaded before. Send your stories to us using this e-mail link and we will share them among other like minded people. Solution Catalogue This summer, Oracle is launching a solution catalogue specifically intended for partners. If you have delivered a successful implementation in BPM and think it could be reused and applied again in a similar scenario in the same industry or in a similar environment, then we ware keen to know about it and will add it to the solution catalogue. The solution catalogue will showcase successful BPM solutions both inside and outside Oracle. Be in touch with us on this e-mail link and we will make sure to add your solution. Process Accelerators Finally if you have specific processes that you are expert on, you have implemented at a customer and you want to work with us on getting these productised, then we would love to know about it. The process accelerator programme is explained in the most recent SOA/BPM Community Newsletter but again feel free to contact us if you want to get involved. Good luck with BPM and let us know how we can help. Barry O'Reilly Director BPM Solutions [email protected] SOA & BPM Partner Community For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit  www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Mix Forum Technorati Tags: BPM,Barry O Reilly,SOA Community,Oracle SOA,Oracle BPM,BPM Community,OPN,Jürgen Kress

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• WebCenter Customer Spotlight: Global Village Telecom Ltda

  - by me

  Author: Peter Reiser - Social Business Evangelist, Oracle WebCenter  Solution SummaryGlobal Village Telecom Ltda. (GVT)  is a leading Brazilian telecommunications company, developing solutions and providing services for corporate and end users. GVT is located in Curitiba, Brazil, employs 6,000 people and has an annual revenue of around US$1 billion.  GVT business objectives were to improve corporate communications, accelerate internal information flow, provide continuous access to the all business files and  enable the company’s leadership to provide information to all departments in real time. GVT implemented Oracle WebCenter Content to centralize the company's content and they built  a portal to share and find content in real-time. Oracle WebCenter Content enabled GVT to quickly and efficiently integrate communication among all company employees—ensuring that GVT maintain a competitive edge in the market. Human Resources reduced the time required for issuing internal statements to all staff from three weeks to one day. Company OverviewGlobal Village Telecom Ltda. (GVT)  is a leading telecommunications company, developing solutions and providing services for corporate and end users. The company offers diverse innovative products and advanced solutions in conventional fixed telephone communications, data transmission, high speed broadband internet services, and voice over IP (VoIP) services for all market segment. GVT is located in Curitiba, Brazil, employs 6,000 people and have an  annual revenue of around US$1 billion.   Business ChallengesGVT business objectives were to improve corporate communications, accelerate internal information flow, provide continuous access to the all business files and enable the company’s leadership to provide information to all departments in real time. Solution DeployedGVT worked with the Oracle Partner IT7 to deploy Oracle WebCenter Content to securely centralize the company's content such as growth indicators, spreadsheets, and corporate and descriptive project schedules. The solution enabled real-time information sharing through the development of Click GVT, a portal that currently receives 100,000 monthly impressions from employee searches. Business ResultsGVT gained a competitive edge in the communications market by accelerating internal information flow, streamlining the content standardizing information and enabled real-time information sharing and discovery. Human Resources  reduced the time required for issuing  internal statements to all staff from three weeks to one day. “The competitive nature of telecommunication industry demands rapid information in the internal flow of the company. Oracle WebCenter Content enabled us to quickly and efficiently integrate communication among all company employees—ensuring that we maintain a competitive edge in the market.” Marcel Mendes Filho, Systems Manager, Global Village Telecom Ltda. Additional Information Global Viallage Telecom Ltda Customer Snapshot Oracle WebCenter Content

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• WebCenter Customer Spotlight: Marvel

  - by me

  Author: Peter Reiser - Social Business Evangelist, Oracle WebCenter  Solution SummaryMarvel Entertainment, LLC (Marvel) is one of the world's most prominent character-based entertainment companies, built on a proven library of over 8,000 characters featured in a variety of media over seventy years. The customer wanted to optimize their brand licensing process, so Marvel worked with Oracle WebCenter partner Fishbowl Solutions and implemented a centralized Content Hub based on Oracle WebCenter Content. The 100% web based secure Intranet/Partner Extranet solution is now managing the entire life cycle of the brand licensing process. Marvel and their brand licensees have  now complete visibility of brand license operations including the history of approval request and related content.  Company OverviewMarvel Entertainment, LLC (Marvel) a wholly-owned subsidiary of The Walt Disney Company, is one of the world's most prominent character-based entertainment companies, built on a proven library of over 8,000 characters featured in a variety of media over seventy years.  Marvel utilizes its character franchises in entertainment, licensing and publishing.   Sample  characters:    - Spider-Man    - Iron Man    - Captain America    - X-MEN    - Thor    - Avengers    - And a host of others  Business ChallengesMarvel wanted to optimize their brand licensing process for their characters and had following business requirements : Facilitating content worldwide Scalable and flexible infrastructure to manage multiple content types and huge file sizes Optimize the licensing process workflow trough automatic notifications, tracking reviews, issuing approvals, etc. Solution DeployedMarvel worked with Oracle WebCenter partner Fishbowl Solutions and implemented a centralized Content Hub based on Oracle WebCenter Content. The 100% web based secure Intranet/Partner Extranet solution is now managing the entire life cycle of the brand licensing process. The internal users can now manage all digital assets related to a character trough proper categorization of all items, workflow based review and approval of branding styles and a powerful search and retrieval service. The licensees of Marvel brands can now online develop and submit  concepts and prototypes which are reviewed and approved using a collaborative process. Business ResultMarvel and their brand licensees have now complete visibility of brand license operations including the history of approval request and related content. The character brand related content is now in the right place, at the right time at the user's fingertips with highly improved quality. Additional Information Marvel Open World Presentation Oracle WebCenter Content

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• Doubts about several best practices for rest api + service layer

  - by TheBeefMightBeTough

  I'm going to be starting a project soon that exposes a restful api for business intelligence. It may not be limited to a restful api, so I plan to delegate requests to a service layer that then coordinates multiple domain objects (each of which have business logic local to the object). The api will likely have many calls as it is a long-term project. While thinking about the design, I recalled a few best practices. 1) Use command objects at the controller layer (I'm using Spring MVC). 2) Use DTOs at the service layer. 3) Validate in both the controller and service layer, though for different reasons. I have my doubts about these recommendations. 1) Using command objects adds a lot of extra single-purpose classes (potentially one per request). What exactly is the benefit? Annotation based validation can be done using this approach, sure. What if I have two requests that take the same parameters, but have different validation requirements? I would have to have two different classes with exactly the same members but different annotations? Bleh. 2) I have heard that using DTOs is preferable to parameters because it makes for more maintainable code down the road (say, e.g., requirements change and the service parameters need to be altered). I don't quite understand this. Shouldn't an api be more-or-less set in stone? I would understand that in the early phases of a project (or, especially, an entire company) the domain itself will not be well understood, and thus core domain objects may change along with the apis that manipulate these objects. At this point however the number of api methods should be small and their dependents few, so changes to the methods could easily be tolerated from a maintainability standpoint. In a large api with many methods and a substantial domain model, I would think having a DTO for potentially each domain object would become unwieldy. Am I misunderstanding something here? 3) I see validation in the controller and service layer as redundant in most cases. Why would I validate that parameters are not null and are in general well formed in the controller if the service is going to do exactly the same (and more). Couldn't I just do all the validation in the service and throw a runtime exception with a list of bad parameters then catch that in the controller to make the error messages more presentable? Better yet, couldn't I just make the error messages user-friendly in the service and let the exception trickle up to a global handler (ControllerAdvice in spring, for example)? Is there something wrong with either of these approaches? (I do see a use case for controller validation if the input does not map one-to-one with the service input, but since the controllers are for a rest api and not forms, the api parameters will probably map directly to service parameters.) I do also have a question about unchecked vs checked exceptions. Namely, I'm not really sure why I'd ever want to use a checked exception. Every time I have seen them used they just get wrapped into general exceptions (DomainException, SystemException, ApplicationException, w/e) to reduce the signature length of methods, or devs catch Exception rather than dealing with the App1Exception, App2Exception, Sys1Exception, Sys2Exception. I don't see how either of these practices is very useful. Why not just use unchecked exceptions always and catch the ones you actually do care about? You could just document what unchecked exceptions the method throws.

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• WebCenter Customer Spotlight: SICE

  - by me

  Author: Peter Reiser - Social Business Evangelist, Oracle WebCenter  Solution SummarySociedad Ibérica de Construcciones Eléctricas, S.A. (SICE) is a Spanish company specializes in engineering and technology integration for intelligent transport systems and environmental control systems. They had a large quantity of engineering and environmental planning documents  which they wanted to manage, classify and integrate with their existing enterprise resource planning (ERP) system. SICE adapted  Oracle WebCenter Content to classify and manage more than 30 different types, defined a security plan to ensure the integrity and recovery of various document types and integrated the document management solution with SICE’s third-party enterprise resource planning (ERP) system. SICE  accelerated time to market for all projects, minimized time required to identify and recover documents  and achieved greater efficiency in all operations. Company Overview Created in 1921, Sociedad Ibérica de Construcciones Eléctricas, S.A. (SICE) currently specializes in engineering and technology integration for intelligent transport systems and environmental control systems. It has more than 2,500 employees, with operations in Spain and various locations in Latin America, the United States, Africa, and Australia. Business Challenges They had a large quantity of engineering and environmental planning documents generated in research and projects which they wanted to manage, classify and integrate with their existing enterprise resource planning (ERP) system. Solution Deployed SICE worked with the Oracle Partner ABAST Solutions to evaluate and choose the best document management system, ultimately selecting Oracle WebCenter Content over other options including  Documentum, SharePoint, OpenText, and Alfresco.They adapted Oracle WebCenter Content to classify and manage more than 30 different types, defined a security plan to ensure the integrity and recovery of various document types and integrated the document management solution  with SICE’s third-party enterprise resource planning (ERP) system to accelerate incorporation with the documentation system and ensure integrity ERP system data. Business Results SICE  accelerated time to market for all projects by releasing reports and information that support and validate engineering projects, stored all documents in a single repository with organizationwide accessibility, minimizing time required to identify and recover documents needed for reports to initiate and execute engineering and building projects. Overall they achieved greater efficiency in all operations, including technical and impact report development and construction documentation management. “The correct and efficient management of information is vital to our environmental management activity. Oracle WebCenter Content  serves as a basis for knowledge management practices, with the objective of adding greater value to everything that we do.” Manuel Delgado, IT Project Engineering, Sociedad Ibérica de Construcciones Eléctricas, S.A Additional Information SICE Customer Snapshot Oracle WebCenter Content

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• WebCenter Customer Spotlight: Azul Brazilian Airlines

  - by me

  Author: Peter Reiser - Social Business Evangelist, Oracle WebCenter  Solution SummaryAzul Linhas Aéreas Brasileiras (Azul Brazilian Airlines) is the third-largest airline in Brazil serving  42 destinations with a fleet of 49 aircraft and employs 4,500 crew members. The company wanted to offer an innovative site with a simple purchasing process for customers to search for and buy tickets and for the company’s marketing team to more effectively conduct its campaigns. To this end, Azul implemented Oracle WebCenter Sites, succeeding in gathering all of the site’s key information onto a single platform. Azul can now complete the Web site content updating process—which used to take approximately 48 hours—in less than five minutes. Company OverviewAzul Linhas Aéreas Brasileiras (Azul Brazilian Airlines) has established itself as the third-largest airline in Brazil, based on a business model that combines low prices with a high level of service. Azul serves 42 destinations with a fleet of 49 aircraft. It operates 350 daily flights with a team of 4,500 crew members. Last year, the company transported 15 million passengers, achieving a 10% share of the Brazilian market, according to the Agência Nacional de Aviação Civil (ANAC, or the National Civil Aviation Agency). Business ChallengesThe company wanted to offer an innovative site with a simple purchasing process for customers to search for and buy tickets and for the company’s marketing team to more effectively conduct its campaigns. Provide customers with an  innovative Web site with a simple process for purchasing flight tickets Bring dynamism to the Web site’s content updating process to provide autonomy to the airline’s strategic departments, such as marketing and product development Facilitate integration among the site’s different application providers, such as ticket availability and payment process, on which ticket sales depend Solution DeployedAzul worked with the  Oracle partner TQI to implement Oracle WebCenter Sites, succeeding in gathering all of the site’s key information onto a single platform. Previously, at least three servers and corporate information environments had directed data to the portal. The single Oracle-based platform now facilitates site updates, which are daily and constant. Business Results Gained development freedom in all processes—from implementation to content editing Gathered all of the Web site’s key information onto a single platform, facilitating its daily and constant updating, whereas the information was previously spread among at least three IT environments and had to go through a complex process to be made available online to customers Reduced time needed to update banners and other Web site content from an average of 48 hours to less than five minutes Simplified the flight ticket sales process thanks to tool flexibility that enabled the company to improve Website usability “Oracle WebCenter Sites provides an easy-to-use platform that enables our marketing department to spend less time updating content and more time on innovative activities. Previously, it would take 48 hours to update content on our Web site; now it takes less than five minutes. We have shown the market that we are innovators, enabling customer convenience through an improved flight ticket purchase process.” Kleber Linhares, Information Technology and E-Commerce Director, Azul Linhas Aéreas Brasileiras Additional Information Azul Brazilian Airlines Case Study Oracle WebCenter Sites Oracle WebCenter Sites Satellite Server

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• What is the difference between running a Windows service vs. running through shell?

  - by Zack

  I am trying to troubleshoot an issue on a Windows 2008 server where running attempting to connect to a "Timberline Data Source" ODBC driver crashes if the call is in a "service" context, but succeeds if the call is initiated manually in a Remote Desktop session. I have set the service to run as my user. I'm wondering if, all else being equal (user, machine, etc), are there any fundamental security/environment differences between running a process as a service vs manually? --- Implementation Details --- In case it is helpful for anyone, I had a system that started as an attempt to connect to a Timberline Database using ODBC and a Python CGI script called via IIS 7. The script itself works fine, however, as soon as I attempt to perform the ODBC connect function, the script crashes without throwing an exception. The script was able to connect fine when executed via command line. The same thing happened when using a C#/.net service, attempting to run via Apache, Windows Scheduler or even a 3rd party scheduling tool. With the last option (the 3rd party scheduling tool, pycron) I set the service up log in as my user and had the same issue (I confirmed via Task Manager that the process running user was, in fact, me). It just doesn't make sense to me why a service, which should be running as my user, appears to still be operating in a different security context or environment. Also, if it's important, the Timberline database is referenced by computer name on the network ("\\timberline-server\Timberline Office\Accounts\AT" or something to that effect) I also realized that, as Joel pointed out, the server DOES have a mapped drive ("Y:" which is mapped to "\\timberline-server\Timberline Office") The DSN is set up at the "System DSN" level which, according to the ODBC Administration Tool, means that the DSN is available to users and services Since I'm not allowed to answer this question yet, I'll post the solution that I arrived on: As Joel Coel mentioned, there actually was a mapped drive scenario. I didn't realize this because the DSN specified a path using UNC. However, it seems as though the actual Timberline Driver referred to a mapped drive. Since services don't start with the mapped drive, I was forced to add the drive mapping code into my service. Since it was written in python, I used code from a Stackoverflow answer that was able to map the drive on the fly.

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• Oracle Customer Reference Forum – Apex IT – Oracle Sales Cloud

  - by Richard Lefebvre

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 Apex IT, an Oracle Platinum Partner, wins Nucleus Research's ROI Award with a 724% return. Learn how you can improve your ROI with Oracle Sales and Marketing Cloud. We are pleased to invite you to a discussion with Apex IT on industry trends, why sales automation is important, the decision making process for choosing Oracle Sales Cloud, and benefits achieved since going live. Apex IT works with clients large and small, assisting them at all stages in the process: organizing ideas and developing strategies, selecting the most appropriate package, implementing it for best results, and keeping systems optimized with long-term support. Please plan to register at least three hours prior to the event taking place in order to participate and get the dial-in information associated in due time. Speakers: Bryan Hinz, Vice President of Business Development, Apex IT (Speaker) Chris Haven, Senior Director Product Management, Oracle (Moderator) Organization Profile: Since 1997, Apex IT has helped public sector, corporate and higher education clients use technology to streamline their processes and increase productivity and profitability. Based on products and best practices from Oracle our experts provide a full range of enterprise solutions including CX/CRM and related applications that support marketing, sales, and service; HR and HR Helpdesk; and Business Intelligence. Our project approach is results-driven and our attitude is people-focused. Industry: Professional Services Products/Services: Oracle Sales Cloud Organization Website: http://apexit.com/ Event Description: In this informal reference call, you will have the opportunity to hear Apex IT discuss industry trends, why sales automation is important, the decision making process for choosing Oracle Sales Cloud, and benefits achieved since going live. The call will open with a brief overview, followed by discussion, and an open question and answer session. Please allow one hour for the call. Why Oracle: Apex IT needed a mobile-enabled sales force automation tool that could promote account collaboration and integrate with Microsoft Outlook. Oracle Sales Cloud met these needs and Apex IT’s requirements for: Improved collaborative selling Improved quality of customer engagement and information Improved business development Improved pipeline management Please plan to register at least three hours prior to the event taking place in order to participate and get the dial-in information associated in due time. After you register your information will be forwarded through an Approval Process. Once your registration request has been validated against the invitation database, you will receive an email confirmation with your registration details as long as there is availability. Please be advised that Apex IT will revise the registrants list and may dismiss registrations as they see fit. Note: To access more information at the corporate site you would need an Oracle.com account. If you do not already have an account, getting one is easy and free. Click on the link and you will be prompted to create an account. After you have created your account, you will be automatically returned to the full page description of this event. Register Now! /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin-top:0cm; mso-para-margin-right:0cm; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0cm; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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• Message pump in C# Windows service

  - by Pickles

  Hello, I have a Windows Service written in C# that handles all of our external hardware I/O for a kiosk application. One of our new devices is a USB device that comes with an API in a native DLL. I have a proper P/Invoke wrapper class created. However, this API must be initialized with an HWnd to a windows application because it uses the message pump to raise asynchronous events. Besides putting in a request to the hardware manufacturer to provide us with an API that does not depend on a Windows message pump, is there any way to manually instantiate a message pump in a new thread in my Windows Service that I can pass into this API? Do I actually have to create a full Application class, or is there a lower level .NET class that encapsulates a message pump? Thanks

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• WCF Windows Service Monitor and process emails

  - by acadia

  Hello, I need your suggestions in solving this issue. Here is the requirement. We have a Microsoft Exchange server and we have a service email account [email protected]. We have scanners all owner the company when a user scans a document and email is sent to [email protected] as attachment. Now I need to write a Windows service which needs to monitor that email account and whenever an email is received, read the attachement and store it in the database. My question is, is it possible to do something of this sort? Any suggestions greatly appreciated. Thanks

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• Exe to service possible?

  - by Maddest Hatter

  Is it possible to have a .exe run as a windows service?

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• Sql Server Service Broker Conversation Groups

  - by Brian Hasden

  Can someone explain conversation groups in service broker? Currently, I'm using service broker to send messages from one SQL server to another. On the sending server, I'm trying to correlate the messages so they are processed in serial on the receiving side. Based on the documentation, conversation groups seem to be a perfect fit for this, but on the receiving server, the messages get assigned to a different conversation group from the one I specified when sending the message. I've search around the web and saw that this behavior seems to be intended (http://social.msdn.microsoft.com/forums/en-US/sqlservicebroker/thread/baf48074-6804-43ab-844a-cb28a6dce02b/), but then I'm confused about the usefulness of the syntax from (http://msdn.microsoft.com/en-us/library/ms178624.aspx) WAITFOR( GET CONVERSATION GROUP @conversation_group_id FROM [dbo].[ReceiveQueue] ) If the conversation group doesn't come across with the message from the sender and messages sent with the same conversation group id don't have the same conversation group id on the receive side, what's the point of the code above?

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• Windows Service HTTPListener Memory Issue

  - by crawshaws

  Hi all, Im a complete novice to the "best practices" etc of writing in any code. I tend to just write it an if it works, why fix it. Well, this way of working is landing me in some hot water. I am writing a simple windows service to server a single webpage. (This service will be incorperated in to another project which monitors the services and some folders on a group of servers.) My problem is that whenever a request is recieved, the memory usage jumps up by a few K per request and keeps qoing up on every request. Now ive found that by putting GC.Collect in the mix it stops at a certain number but im sure its not meant to be used this way. I was wondering if i am missing something or not doing something i should to free up memory. Here is the code: Public Class SimpleWebService : Inherits ServiceBase 'Set the values for the different event log types. Public Const EVENT_ERROR As Integer = 1 Public Const EVENT_WARNING As Integer = 2 Public Const EVENT_INFORMATION As Integer = 4 Public listenerThread As Thread Dim HTTPListner As HttpListener Dim blnKeepAlive As Boolean = True Shared Sub Main() Dim ServicesToRun As ServiceBase() ServicesToRun = New ServiceBase() {New SimpleWebService()} ServiceBase.Run(ServicesToRun) End Sub Protected Overrides Sub OnStart(ByVal args As String()) If Not HttpListener.IsSupported Then CreateEventLogEntry("Windows XP SP2, Server 2003, or higher is required to " & "use the HttpListener class.") Me.Stop() End If Try listenerThread = New Thread(AddressOf ListenForConnections) listenerThread.Start() Catch ex As Exception CreateEventLogEntry(ex.Message) End Try End Sub Protected Overrides Sub OnStop() blnKeepAlive = False End Sub Private Sub CreateEventLogEntry(ByRef strEventContent As String) Dim sSource As String Dim sLog As String sSource = "Service1" sLog = "Application" If Not EventLog.SourceExists(sSource) Then EventLog.CreateEventSource(sSource, sLog) End If Dim ELog As New EventLog(sLog, ".", sSource) ELog.WriteEntry(strEventContent) End Sub Public Sub ListenForConnections() HTTPListner = New HttpListener HTTPListner.Prefixes.Add("http://*:1986/") HTTPListner.Start() Do While blnKeepAlive Dim ctx As HttpListenerContext = HTTPListner.GetContext() Dim HandlerThread As Thread = New Thread(AddressOf ProcessRequest) HandlerThread.Start(ctx) HandlerThread = Nothing Loop HTTPListner.Stop() End Sub Private Sub ProcessRequest(ByVal ctx As HttpListenerContext) Dim sb As StringBuilder = New StringBuilder sb.Append("<html><body><h1>Test My Service</h1>") sb.Append("</body></html>") Dim buffer() As Byte = Encoding.UTF8.GetBytes(sb.ToString) ctx.Response.ContentLength64 = buffer.Length ctx.Response.OutputStream.Write(buffer, 0, buffer.Length) ctx.Response.OutputStream.Close() ctx.Response.Close() sb = Nothing buffer = Nothing ctx = Nothing 'This line seems to keep the mem leak down 'System.GC.Collect() End Sub End Class Please feel free to critisise and tear the code apart but please BE KIND. I have admitted I dont tend to follow the best practice when it comes to coding.

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• Message pump in .NET Windows service

  - by Pickles

  I have a Windows Service written in C# that handles all of our external hardware I/O for a kiosk application. One of our new devices is a USB device that comes with an API in a native DLL. I have a proper P/Invoke wrapper class created. However, this API must be initialized with an HWnd to a windows application because it uses the message pump to raise asynchronous events. Besides putting in a request to the hardware manufacturer to provide us with an API that does not depend on a Windows message pump, is there any way to manually instantiate a message pump in a new thread in my Windows Service that I can pass into this API? Do I actually have to create a full Application class, or is there a lower level .NET class that encapsulates a message pump?

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• Just Another Web Service (JAWS) vs SOA

  Over the last few years SOA has been a hot topic lending it to be abused by many that have no understanding of the concept. In my opinion, one of the largest issues facing SOA is the lack of understanding and experience implementing SOA by business and IT alike. I just recently deployed a new web services that is called by multiple service clients. Would you call this SOA because it is a web service that can be called by any requesting client? In my opinion, this is not SOA; instead it is Just Another Web Service (JAWS).  Just because a company creates a web service does not mean that they are using SOA, in fact it only means that they are using a web service. SOA is an architectural style that focuses on the design of systems based on the consumer and providers thorough the use of contracts.  With this approach SOA needs to be applied for the top down in order for it to reach its full potential. In the case of the web service, the service is just a small part of the entire system that is reusable and has the flexibility to change. In order for a company in this case to move towards SOA then they need to define business processes that can be shared through the use of reusable software and loose coupling. Once the company’s thought and development process change to address changes in this manner they can start to become more SOA.

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• SSIS web service task parsing result.

  - by dbengals

  I have an ssis (2005) package that uses the web service task to download to a file destination. The file contains a string of xml data. After downloaded the file looks like this. <?xml version="1.0" encoding="utf-16"?> <string>--here is XML data with escaped characters--</string> My thought was I could then use the XML source data flow source to pull the <string> data, but when I set this up the XML source will not read the <string> as a column. It will generate an xsd and it seems normal, but no luck seeing the column. Any ideas on getting this to work? Or would there be a better way to pull the data within the file generated from the web service? Thanks.

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• Creating Service with Bluetooth activation in Android

  - by Mr. Kakakuwa Bird

  Hi I want to create a service in Android which will initially ask user if they want to start Bluetooth and set the Bluetooth discovery. My question is 1) Can I launch in the service following activities? if (!mBluetoothAdapter.isEnabled()) { Intent enableBtIntent = new Intent(BluetoothAdapter.ACTION_REQUEST_ENABLE); startActivityForResult(enableBtIntent, 0); } // Set Phone Discoverable for 300 seconds. Intent discoverableIntent = new Intent(BluetoothAdapter.ACTION_REQUEST_DISCOVERABLE); discoverableIntent.putExtra(BluetoothAdapter.EXTRA_DISCOVERABLE_DURATION, 600); startActivity(discoverableIntent); 2) I want to set discoverabilty of the phone on for lifetime of application. Is it possible? 3) I want to access empty space available on SD card. How should i do it? Thanks in advance.

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• RIF PRD: Presentation syntax issues

  - by Charles Young

  Over Christmas I got to play a bit with the W3C RIF PRD and came across a few issues which I thought I would record for posterity. Specifically, I was working on a grammar for the presentation syntax using a GLR grammar parser tool (I was using the current CTP of ‘M’ (MGrammer) and Intellipad – I do so hope the MS guys don’t kill off M and Intellipad now they have dropped the other parts of SQL Server Modelling). I realise that the presentation syntax is non-normative and that any issues with it do not therefore compromise the standard. However, presentation syntax is useful in its own right, and it would be great to iron out any issues in a future revision of the standard. The main issues are actually not to do with the grammar at all, but rather with the ‘running example’ in the RIF PRD recommendation. I started with the code provided in Example 9.1. There are several discrepancies when compared with the EBNF rules documented in the standard. Broadly the problems can be categorised as follows: ·      Parenthesis mismatch – the wrong number of parentheses are used in various places. For example, in GoldRule, the RHS of the rule (the ‘Then’) is nested in the LHS (‘the If’). In NewCustomerAndWidgetRule, the RHS is orphaned from the LHS. Together with additional incorrect parenthesis, this leads to orphanage of UnknownStatusRule from the entire Document. ·      Invalid use of parenthesis in ‘Forall’ constructs. Parenthesis should not be used to enclose formulae. Removal of the invalid parenthesis gave me a feeling of inconsistency when comparing formulae in Forall to formulae in If. The use of parenthesis is not actually inconsistent in these two context, but in an If construct it ‘feels’ as if you are enclosing formulae in parenthesis in a LISP-like fashion. In reality, the parenthesis is simply being used to group subordinate syntax elements. The fact that an If construct can contain only a single formula as an immediate child adds to this feeling of inconsistency. ·      Invalid representation of compact URIs (CURIEs) in the context of Frame productions. In several places the URIs are not qualified with a namespace prefix (‘ex1:’). This conflicts with the definition of CURIEs in the RIF Datatypes and Built-Ins 1.0 document. Here are the productions: CURIE          ::= PNAME_LN                  | PNAME_NS PNAME_LN       ::= PNAME_NS PN_LOCAL PNAME_NS       ::= PN_PREFIX? ':' PN_LOCAL       ::= ( PN_CHARS_U | [0-9] ) ((PN_CHARS|'.')* PN_CHARS)? PN_CHARS       ::= PN_CHARS_U                  | '-' | [0-9] | #x00B7                  | [#x0300-#x036F] | [#x203F-#x2040] PN_CHARS_U     ::= PN_CHARS_BASE                  | '_' PN_CHARS_BASE ::= [A-Z] | [a-z] | [#x00C0-#x00D6] | [#x00D8-#x00F6]                  | [#x00F8-#x02FF] | [#x0370-#x037D] | [#x037F-#x1FFF]                  | [#x200C-#x200D] | [#x2070-#x218F] | [#x2C00-#x2FEF]                  | [#x3001-#xD7FF] | [#xF900-#xFDCF] | [#xFDF0-#xFFFD]                  | [#x10000-#xEFFFF] PN_PREFIX      ::= PN_CHARS_BASE ((PN_CHARS|'.')* PN_CHARS)? The more I look at CURIEs, the more my head hurts! The RIF specification allows prefixes and colons without local names, which surprised me. However, the CURIE Syntax 1.0 working group note specifically states that this form is supported…and then promptly provides a syntactic definition that seems to preclude it! However, on (much) deeper inspection, it appears that ‘ex1:’ (for example) is allowed, but would really represent a ‘fragment’ of the ‘reference’, rather than a prefix! Ouch! This is so completely ambiguous that it surely calls into question the whole CURIE specification.   In any case, RIF does not allow local names without a prefix. ·      Missing ‘External’ specifiers for built-in functions and predicates.  The EBNF specification enforces this for terms within frames, but does not appear to enforce (what I believe is) the correct use of External on built-in predicates. In any case, the running example only specifies ‘External’ once on the predicate in UnknownStatusRule. External() is required in several other places. ·      The List used on the LHS of UnknownStatusRule is comma-delimited. This is not supported by the EBNF definition. Similarly, the argument list of pred:list-contains is illegally comma-delimited. ·      Unnecessary use of conjunction around a single formula in DiscountRule. This is strictly legal in the EBNF, but redundant.   All the above issues concern the presentation syntax used in the running example. There are a few minor issues with the grammar itself. Note that Michael Kiefer stated in his paper “Rule Interchange Format: The Framework” that: “The presentation syntax of RIF … is an abstract syntax and, as such, it omits certain details that might be important for unambiguous parsing.” ·      The grammar cannot differentiate unambiguously between strategies and priorities on groups. A processor is forced to resolve this by detecting the use of IRIs and integers. This could easily be fixed in the grammar.   ·      The grammar cannot unambiguously parse the ‘->’ operator in frames. Specifically, ‘-’ characters are allowed in PN_LOCAL names and hence a parser cannot determine if ‘status->’ is (‘status’ ‘->’) or (‘status-’ ‘>’).   One way to fix this is to amend the PN_LOCAL production as follows: PN_LOCAL ::= ( PN_CHARS_U | [0-9] ) ((PN_CHARS|'.')* ((PN_CHARS)-('-')))? However, unilaterally changing the definition of this production, which is defined in the SPARQL Query Language for RDF specification, makes me uncomfortable. ·      I assume that the presentation syntax is case-sensitive. I couldn’t find this stated anywhere in the documentation, but function/predicate names do appear to be documented as being case-sensitive. ·      The EBNF does not specify whitespace handling. A couple of productions (RULE and ACTION_BLOCK) are crafted to enforce the use of whitespace. This is not necessary. It seems inconsistent with the rest of the specification and can cause parsing issues. In addition, the Const production exhibits whitespaces issues. The intention may have been to disallow the use of whitespace around ‘^^’, but any direct implementation of the EBNF will probably allow whitespace between ‘^^’ and the SYMSPACE. Of course, I am being a little nit-picking about all this. On the whole, the EBNF translated very smoothly and directly to ‘M’ (MGrammar) and proved to be fairly complete. I have encountered far worse issues when translating other EBNF specifications into usable grammars.   I can’t imagine there would be any difficulty in implementing the same grammar in Antlr, COCO/R, gppg, XText, Bison, etc. A general observation, which repeats a point made above, is that the use of parenthesis in the presentation syntax can feel inconsistent and un-intuitive.   It isn’t actually inconsistent, but I think the presentation syntax could be improved by adopting braces, rather than parenthesis, to delimit subordinate syntax elements in a similar way to so many programming languages. The familiarity of braces would communicate the structure of the syntax more clearly to people like me.  If braces were adopted, parentheses could be retained around ‘var (frame | ‘new()’) constructs in action blocks. This use of parenthesis feels very LISP-like, and I think that this is my issue. It’s as if the presentation syntax represents the deformed love-child of LISP and C. In some places (specifically, action blocks), parenthesis is used in a LISP-like fashion. In other places it is used like braces in C. I find this quite confusing. Here is a corrected version of the running example (Example 9.1) in compliant presentation syntax: Document(    Prefix( ex1 <http://example.com/2009/prd2> )    (* ex1:CheckoutRuleset *)  Group rif:forwardChaining (     (* ex1:GoldRule *)    Group 10 (      Forall ?customer such that And(?customer # ex1:Customer                                     ?customer[ex1:status->"Silver"])        (Forall ?shoppingCart such that ?customer[ex1:shoppingCart->?shoppingCart]           (If Exists ?value (And(?shoppingCart[ex1:value->?value]                                  External(pred:numeric-greater-than-or-equal(?value 2000))))            Then Do(Modify(?customer[ex1:status->"Gold"])))))      (* ex1:DiscountRule *)    Group (      Forall ?customer such that ?customer # ex1:Customer        (If Or( ?customer[ex1:status->"Silver"]                ?customer[ex1:status->"Gold"])         Then Do ((?s ?customer[ex1:shoppingCart-> ?s])                  (?v ?s[ex1:value->?v])                  Modify(?s [ex1:value->External(func:numeric-multiply (?v 0.95))]))))      (* ex1:NewCustomerAndWidgetRule *)    Group (      Forall ?customer such that And(?customer # ex1:Customer                                     ?customer[ex1:status->"New"] )        (If Exists ?shoppingCart ?item                   (And(?customer[ex1:shoppingCart->?shoppingCart]                        ?shoppingCart[ex1:containsItem->?item]                        ?item # ex1:Widget ) )         Then Do( (?s ?customer[ex1:shoppingCart->?s])                  (?val ?s[ex1:value->?val])                  (?voucher ?customer[ex1:voucher->?voucher])                  Retract(?customer[ex1:voucher->?voucher])                  Retract(?voucher)                  Modify(?s[ex1:value->External(func:numeric-multiply(?val 0.90))]))))      (* ex1:UnknownStatusRule *)    Group (      Forall ?customer such that ?customer # ex1:Customer        (If Not(Exists ?status                       (And(?customer[ex1:status->?status]                            External(pred:list-contains(List("New" "Bronze" "Silver" "Gold") ?status)) )))         Then Do( Execute(act:print(External(func:concat("New customer: " ?customer))))                  Assert(?customer[ex1:status->"New"]))))  ) )   I hope that helps someone out there :-)

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• Adding IoC Support to my WCF service hosted in a windows service (Autofac)

  - by user137348

  I'd like to setup my WCF services to use an IoC Container. There's an article in the Autofac wiki about WCF integration, but it's showing just an integration with a service hosted in IIS. But my services are hosted in a windows service. Here I got an advice to hook up the opening event http://groups.google.com/group/autofac/browse_thread/thread/23eb7ff07d8bfa03 I've followed the advice and this is what I got so far: private void RunService<T>() { var builder = new ContainerBuilder(); builder.Register(c => new DataAccessAdapter("1")).As<IDataAccessAdapter>(); ServiceHost serviceHost = new ServiceHost(typeof(T)); serviceHost.Opening += (sender, args) => serviceHost.Description.Behaviors.Add( new AutofacDependencyInjectionServiceBehavior(builder.Build(), typeof(T), ??? )); serviceHost.Open(); } The AutofacDependencyInjectionServiceBehavior has a ctor which takes 3 parameters. The third one is of type IComponentRegistration and I have no idea where can I get it from. Any ideas ? Thanks in advance.

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• FACING ERROR WHILE CALLING AXIS2 WEB SERVICE ...

  - by darshanv

  Hello , I am new to axis ,I have created a web servcie with couple of methods using axis2 and deployed it on tomcat.And am calling that web service from my android program with the help of ksoap.But wen i call a method which doesn't take any parameter am gettin fine reply from web service which i can able to see on my screen,But wen i call anothr method which takes a string argument am getting namespace exception on server WEB SERVICE CODE IS ..... package Guru; public class DarshanSays { public String getMsg(String h) { return h+" ..the power of change is eVolution..."; } public String getEmpty(String d)throws Exception { return "empty string from tomcattttttttttt"; } } //AND program is String soap_action="http://Guru/getEmpty"; String method_nm="getEmpty"; String nmspc="http://Guru/"; String url7="//192.168.10.182:8080/axis2/services/Friday";//http: SoapObject request = new SoapObject(url7,method_nm); /*sending method parameters with SoapObject */ request.newInstance(); request.addProperty("h","darshan.....");//sending a parameter to a method SoapSerializationEnvelope envelope = new SoapSerializationEnvelope(SoapEnvelope.VER11); envelope.bodyOut=request; envelope.dotNet = true; envelope.encodingStyle = SoapSerializationEnvelope.XSD; Log.d("Step","3"); envelope.dotNet=true; /*setting outputsoap object sending request */ envelope.setOutputSoapObject(request); /*HttpTransportSE object creating sending it url */ androidHttpTransport = new HttpTransportSE(url7); //androidHttpTransport.setXmlVersionTag(""); Log.d("Step","4"); try{ androidHttpTransport.debug=true; androidHttpTransport.call(nmspc,envelope); } catch(Exception e) { Log.d("Transportcall",""+e); alert=new AlertDialog.Builder(this); alert.setMessage(""+e); alert.show(); } //exception is throw. Log.d("Step","5"); try { Log.d("giving...","resp"); SoapPrimitive sp=(SoapPrimitive)envelope.getResponse(); String hh=sp.toString(); Log.d("reply from web ser",".."+hh.toString()); //and erorr msg is SoapFault - faultcode:'soapenv:Server' faultstring: 'namespace mismatch require http://Guru found 192.168.10.182:8080/axis2/services/Friday' faultactor: 'null' detail: org.kxml2.kdom.Node@43d31390 ERROR IS coming only when am calling parameterized method. I am facing this issue only when am giving a call to parameterized method. Please Help.. thanks Darshan V

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• unit/integration testing web service proxy client

  - by cori

  I'm rewriting a PHP client/proxy library that provides an interface to a SOAP-based .Net webservice, and in the process I want to add some unit and integration tests so future modifications are less risky. The work the library I'm working on performs is to marshall the calls to the web service and do a little reorganizing of the responses to present a slightly more -object-oriented interface to the underlying service. Since this library is little else than a thin layer on top of web service calls, my basic assumption is that I'll really be writing integration tests more than unit tests - for example, I don't see any reason to mock away the web service - the work that's performed by the code I'm working on is very light; it's almost passing the response from the service right back to its consumer. Most of the calls are basic CRUD operations: CreateRole(), CreateUser(), DeleteUser(), FindUser(), &ct. I'll be starting from a known database state - the system I'm using for these tests is isolated for testing purposes, so the results will be more or less predictable. My question is this: is it natural to use web service calls to confirm the results of operations within the tests and to reset the state of the application within the scope of each test? Here's an example: One test might be createUserReturnsValidUserId() and might go like this: public function createUserReturnsValidUserId() { // we're assuming a global connection to the service $newUserId = $client->CreateUser("user1"); assertNotNull($newUserId); assertNotNull($client->FindUser($newUserId); $client->deleteUser($newUserId); } So I'm creating a user, making sure I get an ID back and that it represents a user in the system, and then cleaning up after myself (so that later tests don't rely on the success or failure of this test w/r/t the number of users in the system, for example). However this still seems pretty fragile - lots of dependencies and opportunities for tests to fail and effect the results of later tests, which I definitely want to avoid. Am I missing some options of ways to decouple these tests from the system under test, or is this really the best I can do? I think this is a fairly general unit/integration testing question, but if it matters I'm using PHPUnit for the testing framework.

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• Android - Having a service run every day at 4AM

  - by Bara

  Hello everyone, I would like to know the best practices for running a Service every day at 4AM. The way I think I should be doing it is to create a new repeating alarm using AlarmManager and having it run the service at 4AM. Problem is, I'm not sure where to put the code to set the alarm. Do I do it in my main activity as one of the first tasks in the OnCreate method? Do I do some funky stuff with BroadcastReceivers and intents? What happens when a user updates my app? What happens when a user restarts? Any help with these questions would be much appreciated :) Sample code would be helpful as well! Bara

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