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• Certain clients (IP range) can not ping server

  - by Logman

  I just virtualized a Windows 2003 Server SP2 x32. The server contained our help desk server (Spiceworks) and our anti virus management server (ESET RAC). The host computer actually contained the virtualized server originally; I created the vhd and then I wiped this system clean and installed Windows 2008 R2 x64 Datacenter and added the virtualized 2003 onto the Hyper-V 2008 R2 Server. I got the server running fine except for... certain ip ranges. Local clients can get updates from the AV server from my 192.168.180.xxx & 192.168.181.xxx BUT NOT from any 192.168.182.xxx, 192.168.183.xxx, 192.168.184.xxx etc... I can not ping the server from any clients except for the 180. & 181. ranges. Now I created 2 other virtualized servers (win2008 & a win7 pro) and they exist on the same virtual host as the 2003 server. And at first I could not ping those until I went to the "\Network and Sharing Center\Advanced sharing settings" and Turned On File and Print Sharing. Then I could ping and access those virtualized guests. Win2003 server isn't quite the same. But I am sure I have it on. But now when I ping from a client on one of those ranges that would not work I get this: As you can see the ping leaves our network. We have 2 ad/dns servers (one 180. & the other in the 181. range). Is it DNS? Both AD/DNS servers are Windows 2003. And we plan on upgrading both to 2008 R2 within a month or two but I need to fix this issue pronto (esp the AV end). btw, I did rename that 2003 Server (Spiceworks/AV) hostname. And I tried a CNAME. But I do not think that is the problem. EDIT: OR because this server existed on this hardware/computer before becoming virtualized?

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• Network use of Gaming PC

  - by Matthew Patrick Cashatt

  Background After YEARS of waiting, I built the custom gaming PC of my dreams: Intel i7 - 975 Extreme Edition 3.3ghz (overclocked to 4.0) ATI Radeon 5970 2gb Corsair 256 gb SSD Drive 2 TB Sata II 3.0 7200rpm data drive 12 GB Kingston Hyper-X (1600mhz) DDR3 Windows 7 Ultra 64 bit And so on. . . Problem I hooked this beast up to our home theater and settled in for a great gaming season only to realize a couple of drawbacks: It's hard to accurately wax bad guys using a keyboard in your lap whilst reclined on your couch (and using a wireless keyboard). It's hard to read the text on the screen (i.e. menus, etc). I find that a 1:1 ratio (screen diagonal inch to inch away from screen) is optimum, but using the home theater, it's more like 1:3 which has me squinting unless I sit on the coffee table. The wife always seems to want the TV the same time I do and, unfortunately "Real Housewives of Beverly Hills" and Battlefield BC don't mix. I am losing the battle in the home theater room, but the PC has to stay there (long story). So, this leaves me with the option of playing in my home office which is about 30 feet away from the home theater. I am a software developer so I have a pretty decent set up in my office--multiple 1080p monitors, HP Envy 17 which can run games like Crysis in 720p with out stammering too much. Also, I can game very comfortably at my desk in the office. Still, even though the set up in my office can run games well enough, I don't want to regress to that when I have worked YEARS for an awesome gaming PC that can run everything on ultra high settings. My Question What are my options for running my games on the beastly desktop in the Home Theater, but physically playing in my office about 30 feet away? A really long HDMI cable? LAN/RDC? Details that May Help We have an open crawlspace so running cable from HT room to office is no problem. I already have networked the house with a LAN Any help is GREATLY appreciated. Thanks, Matt

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• Plesk Postfix Mail Server 9.5.4 very heavy load, 1000s of processes

  - by Eugene van der Merwe

  Our Plesk Linux Ubuntu 64-bit mail server has extremely high load and we don't know how to isolate it. The load was okay will two weeks ago but in the last two weeks it's seriously deteriorated. The mail server has been running for years and we have had sporadic performance issues. Normally we reduce the load by turning off all SPAM checks until the problem is sorted (which sometimes resolves itself). Currently we have turned of real time block lists, SPF checking and we have attempted to turn off SpamAssassin. No matter what we do the SpamAssassin check box stays ticked in the GUI. Out of desperation we have done /etc/init.d/psa-spamassassin stop. For years we haven't been able to do SpamAssassin because it kills the server. We would like to use it but performance is more important for now. We cannot turn off Greylisting. The moment we turn off Greylisting our help desk is inandated with calls. Out of desperation we investigated truncating the Greylisting database which is now 2.5 GB big but we abandoned this after noticing turning of Greylisting doesn't improve the performance at all. We have no anti-virus. It's just more load and Dr. Web never really worked that well for us. But we'll try that if it will make a difference. We have implemented Postfix Anvil. This seems to have made the situation worse so we disabled it. We’re not sure if this is the case. Our current mail server is configured to forward all SMTP to a relay server. We did so to reduce the load. This helped a lot because outgoing queues are generally empty. We are running in an Expand configuration. The mail server has about 12 000 accounts of which maybe half are active. We have read through this document: http://www.postfix.org/STRESS_README.html but there are too many settings and we don’t know which ones to choose. Please assist urgently. We need advice on how to fix this problem before all our clients abandon is. The only clue we have is that there are 100s of these processes: 30 13205 1 0 13:18 ? 00:00:00 /usr/lib/plesk-9.0/postfix-queue 127.0.0.1 10027 before-queue 30 13207 1 0 11:38 ? 00:00:00 /usr/lib/plesk-9.0/postfix-queue 127.0.0.1 10027 before-queue 30 13208 1 0 13:18 ? 00:00:00 /usr/lib/plesk-9.0/postfix-queue 127.0.0.1 10026 before-remote 30 13209 1 0 11:38 ? 00:00:00 /usr/lib/plesk-9.0/postfix-queue 127.0.0.1 10026 before-remote 30 13213 1 0 13:18 ? 00:00:00 /usr/lib/plesk-9.0/postfix-queue 127.0.0.1 10027 before-queue

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• Cannot access boot menu with compaq 8510p

  - by pinouchon

  I have a problem with my HP compaq 8510p laptop: when I start it, the fan starts and the power light is on, but the screen displays nothing. When I insert a bootable hard drive, it activates the hard drive light (meaning that the CD is recognized) but it stops after a few seconds. Same thing with any hard drive: the drive is recognized but does not boot. What I've tried so far: Changing the hard drive or booting with no hard drive (same problem) Plugging anoher display via VGA : no display on the other screen Inserting a windows-7 CD (same problem) Booting only on battery, with battery and power cable, only with power cable (same problem) So it looks like something is preventing the laptop from booting and displaying the boot menu. Do you have experienced something similar with a laptop ? What could be wrong ? The laptop is out of warranty. The system used to be windows-7 x64. Edit: I went to the help desk of my university. A guy took a look (he also tried to plug an external screen) and said that the computer is dead: on the HP laptops eventually the GPU card dies and so does the motherboard because they are linked. He saw this many times, and even if I can fix the problem, the laptop would crash again after a while. Do you have similar experience with HP laptops ? (mine is 4 years old) Edit 2: Believe it or not, my laptop is magically working again. I have no clue about what is going on. Now it is like starting and old car: when you turn it on you secretly hope it will actually start... With that said, I expect my laptop to break again in the near future (its an HP after all) and I will accept an answer or add my own accordingly. Edit 3: As expected, the laptop is down again. This time, sometimes when I power it up, it shuts down automatically after 3 seconds, sometimes not at all. In addition, when it does not shut down on its own, the power button does not work : the only way to shut it down is by unplugging the battery. As before, the screen is black, and only the power and battery lights are on. (the other ones: hard drive and wifi are off). I have tried to plug in another power plug, removing the battery and removing the hard drive without success. I might buy another laptop. I've brought the laptop to a repair shop. The problem is indeed that the graphic card is down. It will be replaced by a new one.

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• Migrating Split Access Database from one domain to another (not working, details in Q)

  - by Expo_Rob

  Some background: I'm a programmer, not a network administrator, who has been asked to migrate some accounting software (Integrated Office Accounting version 3.2) from an existing domain (OLD_NETWORK) to a new domain (NEW_NETWORK). No-body at the office knows how it works under the hood. It is a split Access 2000 database with the back-end shared and on a file server (which is also the DC) using mapped drives. The DC is NT Server 4 SP 6. The new server is server 2003. The two networks are running independently (ie: two computers on each desk). I have been able to get new computers set up on NEW_NETWORK and working with the IOA software just perfectly but for one problem: The company here uses other entirely separate databases which access the tables IOA maintains (specifically the 'customers' table) via links. To switch between these systems, you press F11 then File-Open the appropriate database and away you go (this is necessary to maintain the permissions that the IOA system uses to protect the customers table). The entire database is Access 2000, the links go to other Access databases, SQL-Server is not involved in any way, nor is a migration to SQL server likely. If I can't migrate anything over, everything will stay as it is, and the NEW_NETWORK computers will not be used. The problem: When I try and update these seperate databases (I shall call one "BANK_ACCOUNT", but the name does not matter), it says "this recordset cannot be updated". It also will sometimes not pull information out of the 'customers' table (ie: date_entered) when looking at a report of everyone who opened a bank account on a certain day (ie: today). I have tried: Giving 'everyone' full control via. shared directory permissions Giving 'everyone' full control on a file system level Checking the permissions within Access (everyone has full read/write on all tables) Copying the entire server contents from one file server to another (ie: xcopy everything) Copying the entire local client files from one computer to another, putting them in the exact same position in the file system, with the same permissons (or full control to 'everyone'). Running as an Administrator Taking one of the NEW_NETWORK computers, having it join OLD_NETWORK and run the software (direct copy from a working system with identical drive mappings), this did not work Weeping openly My Question: Is there anything else I can try? (sorry for this being so long)

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• Map a Network Drive from XP to Windows 7

  - by Mysticgeek

  We’ve received a lot of questions about mapping a drive from XP to Windows 7 to access data easily. Today we look at how to map a drive in Windows 7, and how to map to an XP drive from Windows 7. With the new Homegroup feature in Windows 7, it makes sharing data between computers a lot easier. But you might need to map a network drive so you can go directly into a folder to access its contents. Mapping a network drive may sound like “IT talk”, but the process is fairly easy. Map Network Drive in Windows 7 Note: All of the computers used in this article are part of the same workgroup on a home network. In this first example we’re mapping to another Windows 7 drive on the network. Open Computer and from the toolbar click on Map Network Drive. Alternately in Computer you can hit “Alt+T” to pull up the toolbar and click on Tools \ Map Network Drive. Now give it an available drive letter, type in the path or browse to the folder you want to map to. Check the box next to Reconnect at logon if you want it available after a reboot, and click Finish. If both machines aren’t part of the same Homegroup, you may be prompted to enter in a username and password. Make sure and check the box next to Remember my credentials if you don’t want to log in every time to access it. The drive will map and the contents of the folder will open up. When you look in Computer, you’ll see the drive under network location. This process works if you want to connect to a server drive as well. In this example we map to a Home Server drive. Map an XP Drive to Windows 7 There might be times when you need to map a drive on an XP machine on your network. There are extra steps you’ll need to take to make it work however. Here we take a look at the problem you’ll encounter when trying to map to an XP machine if things aren’t set up correctly. If you try to browse to your XP machine you’ll see a message that you don’t have permission. Or if you try to enter in the path directly, you’ll be prompted for a username and password, and the annoyance is, no matter what credentials you put in, you can’t connect. To solve the problem we need to set up the Windows 7 machine as a user on the XP machine and make them part of the Administrators group. Right-click My Computer and select Manage. Under Computer Management expand Local Users and Groups and click on the Users folder. Right-click an empty area and click New User. Add in the user credentials, uncheck User must change password at next logon, then check Password never expires then click Create. Now you see the new user you created in the list. After the user is added you might want to reboot before proceeding to the next step.   Next we need to make the user part of the Administrators group. So go back into Computer Management \ Local Users and Groups \ Groups then double click on Administrators. Click the Add button in Administrators Properties window. Enter in the new user you created and click OK. An easy way to do this is to enter the name of the user you created then click Check Names and the path will be entered in for you. Now you see the user as a member of the Administrators group. Back on the Windows 7 machine we’ll start the process of mapping a drive. Here we’re browsing to the XP Media Center Edition machine. Now we can enter in the user name and password we just created. If you only want to access specific shared folders on the XP machine you can browse to them. Or if you want to map to the entire drive, enter in the drive path where in this example it’s “\\XPMCE\C$” –Don’t forget the “$” sign after the local drive letter. Then login… Again the contents of the drive will open up for you to access. Here you can see we have two drives mapped. One to another Windows 7 machine on the network, and the other one to the XP computer.   If you ever want to disconnect a drive, just right-click on it and then Disconnect. There are several scenarios where you might want to map a drive in Windows 7 to access specific data. It takes a little bit of work but you can map to an XP drive from Windows 7 as well. This comes in handy where you have a network with different versions of Windows running on it. Similar Articles Productive Geek Tips Find Your Missing USB Drive on Windows XPMake Vista Index Your Network ConnectionsEasily Backup & Import Your Wireless Network Settings in Windows 7Quickly Open Network Connections List in Windows 7 or VistaHow To Find Drives Easily with Desk Drive TouchFreeze Alternative in AutoHotkey The Icy Undertow Desktop Windows Home Server – Backup to LAN The Clear & Clean Desktop Use This Bookmarklet to Easily Get Albums Use AutoHotkey to Assign a Hotkey to a Specific Window Latest Software Reviews Tinyhacker Random Tips Revo Uninstaller Pro Registry Mechanic 9 for Windows PC Tools Internet Security Suite 2010 PCmover Professional Kill Processes Quickly with Process Assassin Need to Come Up with a Good Name? Try Wordoid StockFox puts a Lightweight Stock Ticker in your Statusbar Explore Google Public Data Visually The Ultimate Excel Cheatsheet Convert the Quick Launch Bar into a Super Application Launcher

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• Three Steps to Becoming an Expert Oracle Linux System Administrator

  - by Antoinette O'Sullivan

  Oracle provides a complete system administration curriculum to take you from your initial experience of Unix to being an expert Oracle Linux system administrator. You can take these live instructor-led courses from your own desk through live-virtual events or by traveling to an education center through in-class events. Step 1: Unix and Linux Essentials This 3-day course is designed for users and administrators who are new to Oracle Linux. It will help you develop the basic UNIX skills needed to interact comfortably and confidently with the operating system. Below is a sample of the in-class events already on the schedule.  Location  Date  Delivery Language  Vivoorde, Belgium  28 October 2013  English  Berlin, Germany  15 July 2013  German  Utrecht, Netherlands  19 August 2013  Dutch  Bucarest, Romania  12 August 2013  Romanian  Ankara, Turkey  6 January 2013  Turkish  Nairobi, Kenya  5 August 2013  English  Kaduna, Nigeria  15 July 2013  English   Woodmead, South Africa  15 July 2013  English   Jakarta, Indonesia  23 September 2013  English  Petaling Jaya, Malaysia  22 July 2013  English  Makati City, Philippines  3 July 2013  English  Bangkok, Thailand  20 November 2013  English  Auckland, New Zealand  5 August 2013  English  Melbourne, Australia  12 August 2013  English  Ottawa, Montreal, Toronto, Canada  3 September 2013  English  San Francisco and San Jose, CA, United States  15 July 2013  English  Reston, VA, United States  7 August 2013  English  Edison, NJ, and King of Prussia, PA, United States  3 September 2013  English  Denver, CO, United States  25 September 2013  English  Cambridge, MA, and Roseville MN, United States  6 November 2013  English  Phoenix, AZ, and Sacramento, CA, United States  25 November 2013  English Step 2: Oracle Linux System Administration Through this 5-day course, become a knowledgeable Oracle Linux system administrator, learning how to install Oracle Linux and the benefits of Oracle's Unbreakable Enterprise Kernel and Ksplice. Below is a sample of in-class events already on the schedule.  Location  Date  Delivery Language  Vienna, Austria  1 July 2013  German  Vivoorde, Belgium  18 November 2013  English  Zagreb, Croatia  16 September 2013  Croatian  London, England  3 September 2013  English  Manchester, England  9 September 2013  English  Paris, France  29 July 2013  French  Budapest, Hungary  8 July 2013  Hungarian  Utrecht, Netherland  2 September 2013  Dutch  Warsaw, Poland  15 July 2013  Polish  Bucharest, Romania  2 December 2013  Romanian  Ankara, Turkey  7 October 2013  Turkish  Istanbul, Turkey  9 September 2013  Turkish  Nairobi, Kenya  12 August 2013  English  Petaling Jaya, Malaysia  29 July 2013  English  Kuala Lumpur, Malaysia  21 October 2013  English  Makati City, Philippines  8 July 2013  English  Singapore  24 July 2013  English  Bangkok, Thailand  26 July 2013  English  Canberra, Australia  19 August 2013  English  Melbourne, Australia  16 September 2013  English   Sydney, Australia 19 August 2013   English   Mississauga, Canada  26 August 2013  English  Ottawa, Canada  4 November 2013  English  Phoenix, AZ, United States  7 October 2013  English  Belmont, CA, United States  23 September 2013  English  Irvine, CA, United States  18 November 2013  English  Sacramento, CA, United States  19 August 2013  English  San Francisco, CA, United States  15 July 2013  English  Denver, CO, United States  19 August 2013  English  Schaumburg, IL, United States  26 August 2013  English  Indianapolis, IN, United States  14 October 2013  English  Columbia, MD, United States  30 September 2013  English  Roseville, MN, United States  19 August 2013  English  St Louis, MO, United States  7 October 2013  English  Edison, NJ, United States  28 October 2013  English  Beaverton, OR, United States  12 August 2013  English  Pittsburg, PA, United States 9 December 2013   English  Reston, VA, United States 12 August 2013   English  Brookfield, WI, United States 30 September 2013   English  Sao Paolo, Brazil 15 July 2013   Brazilian Portugese Step 3: Oracle Linux Advanced System Administration This new 3-day course is ideal for administrators who want to learn about managing resources and file systems while developing troubleshooting and advanced storage administration skills. You will learn about Linux Containers, Cgroups, btrfs, DTrace and more. Below is a sample of in-class events already on the schedule.  Location  Date  Delivery Language  Melbourne, Australia  9 October 2013  English  Roseville, MN, United States  3 September 2013  English To register for or learn more about these courses, go to http://oracle.com/education/linux. Watch this video to learn more about Oracle's operating system training.

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• Why Software Sucks...and What You Can Do About It – book review

  - by DigiMortal

      How do our users see the products we are writing for them and how happy they are with our work? Are they able to get their work done without fighting with cool features and crashes or are they just switching off resistance part of their brain to survive our software? Yeah, the overall picture of software usability landscape is not very nice. Okay, it is not even nice. But, fortunately, Why Software Sucks...and What You Can Do About It by David S. Platt explains everything. Why Software Sucks… is book for software users but I consider it as a-must reading also for developers and specially for their managers whose politics often kills all usability topics as soon as they may appear. For managers usability is soft topic that can be manipulated the way it is best in current state of project. Although developers are not UI designers and usability experts they are still very often forced to deal with these topics and this is how usability problems start (of course, also designers are able to produce designs that are stupid and too hard to use for users, but this blog here is about development). I found this book to be very interesting and funny reading. It is not humor book but it explains you all so you remember later very well what you just read. It took me about three evenings to go through this book and I am still enjoying what I found and how author explains our weird young working field to end users. I suggest this book to all developers – while you are demanding your management to hire or outsource usability expert you are at least causing less pain to end users. So, go and buy this book, just like I did. And… they thanks to mr. Platt :) There is one book more I suggest you to read if you are interested in usability - Don't Make Me Think: A Common Sense Approach to Web Usability, 2nd Edition by Steve Krug. Editorial review from Amazon Today’s software sucks. There’s no other good way to say it. It’s unsafe, allowing criminal programs to creep through the Internet wires into our very bedrooms. It’s unreliable, crashing when we need it most, wiping out hours or days of work with no way to get it back. And it’s hard to use, requiring large amounts of head-banging to figure out the simplest operations. It’s no secret that software sucks. You know that from personal experience, whether you use computers for work or personal tasks. In this book, programming insider David Platt explains why that’s the case and, more importantly, why it doesn’t have to be that way. And he explains it in plain, jargon-free English that’s a joy to read, using real-world examples with which you’re already familiar. In the end, he suggests what you, as a typical user, without a technical background, can do about this sad state of our software—how you, as an informed consumer, don’t have to take the abuse that bad software dishes out. As you might expect from the book’s title, Dave’s expose is laced with humor—sometimes outrageous, but always dead on. You’ll laugh out loud as you recall incidents with your own software that made you cry. You’ll slap your thigh with the same hand that so often pounded your computer desk and wished it was a bad programmer’s face. But Dave hasn’t written this book just for laughs. He’s written it to give long-overdue voice to your own discovery—that software does, indeed, suck, but it shouldn’t. Table of contents Acknowledgments xiii Introduction Chapter 1: Who’re You Calling a Dummy? Where We Came From Why It Still Sucks Today Control versus Ease of Use I Don’t Care How Your Program Works A Bad Feature and a Good One Stopping the Proceedings with Idiocy Testing on Live Animals Where We Are and What You Can Do Chapter 2: Tangled in the Web Where We Came From How It Works Why It Still Sucks Today Client-Centered Design versus Server-Centered Design Where’s My Eye Opener? It’s Obvious—Not! Splash, Flash, and Animation Testing on Live Animals What You Can Do about It Chapter 3: Keep Me Safe The Way It Was Why It Sucks Today What Programmers Need to Know, but Don’t A Human Operation Budgeting for Hassles Users Are Lazy Social Engineering Last Word on Security What You Can Do Chapter 4: Who the Heck Are You? Where We Came From Why It Still Sucks Today Incompatible Requirements OK, So Now What? Chapter 5: Who’re You Looking At? Yes, They Know You Why It Sucks More Than Ever Today Users Don’t Know Where the Risks Are What They Know First Milk You with Cookies? Privacy Policy Nonsense Covering Your Tracks The Google Conundrum Solution Chapter 6: Ten Thousand Geeks, Crazed on Jolt Cola See Them in Their Native Habitat All These Geeks Who Speaks, and When, and about What Selling It The Next Generation of Geeks—Passing It On Chapter 7: Who Are These Crazy Bastards Anyway? Homo Logicus Testosterone Poisoning Control and Contentment Making Models Geeks and Jocks Jargon Brains and Constraints Seven Habits of Geeks Chapter 8: Microsoft: Can’t Live With ’Em and Can’t Live Without ’Em They Run the World Me and Them Where We Came From Why It Sucks Today Damned if You Do, Damned if You Don’t We Love to Hate Them Plus ça Change Growing-Up Pains What You Can Do about It The Last Word Chapter 9: Doing Something About It 1. Buy 2. Tell 3. Ridicule 4. Trust 5. Organize Epilogue About the Author

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• Training on Demand Certification Packages for DBAs

  - by Antoinette O'Sullivan

  The demand for Database Administrators continues to grow.*Almost two-thirds of IT hiring managers indicate that they highly value certifications in validatingIT skills and expertise.** * Job satisfaction and DBA work growth rate: CNN Money's 2011 Best Jobs in America survey.** Survey among nearly 1,700 respondents by CompTIA, the nonprofit trade association for the IT industry, cited in Certification Magazine, Feb. 14 th., 2012. Get Certified with Training on DemandAre you an experienced Database professional eager to achieve certification?Is time your most precious resource?Then try our new Training On Demand Certification Value Package with 20% discount. These all-in-one packages give you everything you need to get certified with success: Why Training On Demand:  Expert training from Oracle’s top instructors Sophisticated streaming video recording Available for 90 days, 24 hours a day, 7 days a week White boarding and training labs for hands-on experience Start, stop, pause, jump or rewind sections of the course as needed  Oracle University instructor Q&A  A full-text search leads to the right video fragment in a matter of seconds. Watch this demo to see how it works. Additional Certification resources: Benefits of Oracle Certification Database Certification Paths Available Database Certification Exams Getting certified has never been easier!For assistance contact your local Oracle University Service Desk. Many organizations deploy both Oracle Database and MySQL side by side to serve different needs, and as a database professional you can find training courses on both topics at Oracle University! Check out the upcoming Oracle Database 11g training courses and MySQL training courses. Even if you're only managing Oracle Databases at this point of time, getting familiar with MySQL Database will broaden your career path with growing job demand. These Value Packages are also available with the following training formats: In-Class, Live Virtual Class and Self Study: MySQL Database Administration Value Packages Your Savings plus get a FREE Retake  save 5% save 20% save 20% save 20%   In Class Edition Live Virtual Class Edition Self-Study Edition Training On Demand MySQL Database Administrator Certification Value Package View Package View Package View Package View Package MySQL Developer Value Packages Your Savings plus get a FREE Retake  save 5% save 20% save 20% save 20%   In Class Edition Live Virtual Class Edition Self-Study Edition Training On Demand       MySQL Developer Certification Value Package View Package View Package     Oracle Database 10g Value Packages Your Savings plus get a FREE Retake  save 5% save 20% save 20% save 20%   In Class Edition Live Virtual Class Edition Self-Study Edition Training On Demand Oracle Database 10g Administrator Certified Associate Certification Value Package View Package View Package View Package   Oracle Database 10g Administrator Certified Professional Certification Value Package View Package View Package View Package   Oracle Database 11g Value Packages Your Savings plus get a FREE Retake  save 5% save 20% save 20% save 20%   In Class Edition Live Virtual Class Edition Self-Study Edition Training On Demand Oracle Database 11g Administrator Certified Associate Certification Value Package View Package View Package View Package View Package Oracle Database 11g Administrator Certified Professional Certification Value Package View Package View Package View Package View Package Exam Prep Seminar Value Package: Oracle Database Admin 1       View Package Oracle Database 11g Administrator Certified Professional UPGRADE Certification Value Package       View Package Oracle Real Application Clusters 11g and Grid Infrastructure Administraton Certified Expert Certification Value Package       View Package Exam Prep Seminar Value Package: Oracle Database Admin 2        View Package Exam Prep Seminar Value Package: Oracle RAC 11g and Grid Infrastructure Administration       View Package Exam Prep Seminar Value Package: Upgrade Oracle Certified Professional (OCP) to Oracle Database 11g       View Package SQL and PL/SQL Value Packages Your Savings plus get a FREE Retake  save 5% save 20% save 20% save 20%   In Class Edition Live Virtual Class Edition Self-Study Edition Training On Demand Oracle Database Sql Expert Certification Value Package View Package View Package View Package View Package Exam Prep Seminar Value Package: Oracle Database SQL       View Package View our Certification Value Packages Mention this code at the time of booking: E1245 Connect For a full list of MySQL Training courses and events, go to http://oracle.com/education/mysql.

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• My Tech Ed North America Preview - Content Edition

  - by Chris Gardner

  As I promised in my last post, I feel the need to give you a rundown on all the technical content I am looking forward to checking out at Tech Ed this year. We shall start with the content I know I'll be able to see. This would be some demo stations in the Technical Learning Center. I will DEFINITELY be checking out the Windows Phone Device Bar. I will admit that I am a bit of a phone snob, and I just want to manhandle all that sexy, sexy tech. I am also planning on talking to the Windows Phone team and the Azure team. Year after year, I end up spending more time in either the TLC or taking certification tests than anywhere else. This leads me to the one "Exam Cram" session I hope to attend. There is a session to cram for 70-599: Designing and Developing Windows Phone Applications. I know this seems odd. I'm (sort of) an XNA guru. However, I'm not that up on my Silverlight. I know enough to add Silverlight to an XNA project. Now, let's talk breakout sessions. We always need to keep track of where we're going. I know, I talk about solving problems over forcing buzz words. However, it is important to know what those buzz words before you tell people not to use them. For this, we will look to the "What's New in Visual Studio 11" and "What's New in Microsoft .NET Framework 4.5." Of course, we do talk bad about buzz words around here. For this, I'm really looking forward to "Visual C#/Visual Basic: Becoming a Guru with Existing Features." I still have .NET 2 tricks that are crucial to my internal libraries. In depth knowledge will NEVER trump shortcut libraries. There is a session in ASP.NET for phones and tablets. For those of you that have not tried to use ASP.NET on a mobile device, there is one thing you really need to understand. Mobile devices don't use scroll bars. That's right; the thing with the least screen real estate doesn't use scroll bars. Thus, I am hoping this session will give some good advice in having an ASP.NET site target both mobile and desktop. The last "business only" session "The Accidental Team Foundation Server Admin." T & W Operations is a VERY small business. As such, I am the TFS admin because I'm the developer that is also the SQL Guru. I keep my server up, but it'd be nice to know some really cool tricks for the part time guy. This leads us the the fun sessions. Coding4Fun has a Kinect session. The Twitter followers will remember that I now have a Kinect for Windows sitting on my desk at work. I have gotten pretty handy with the device, but I KNOW I'm missing some good stuff. Finally, we come to Brian Prince's session on "Making Crazy Money with Games and the Cloud." Never mind the fact that we're using Azure at work. Never mind the fact that I'm actually using the cloud in a game. Never mind the fact that the session has the terms "Crazy Money" and "Games" in the title. If you've never seen Brian Prince speak, you're missing out. In the Hands-on-Labs, we are not allowed to make our own schedule. Instead, we're asked what sessions we can't miss, and they try to schedule around those times. This was the one session I said I couldn't miss. This should complete the technical content for the conference. Coming soon, I'll dig into the certifications I hope to attain. Then, we'll talk about the social activities for the week. Here's a preview of that. I am a member of The Krewe...

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• Identity Management Monday at Oracle OpenWorld

  - by Tanu Sood

  What a great start to Oracle OpenWorld! Did you catch Larry Ellison’s keynote last evening? As expected, it was a packed house and the keynote received a tremendous response both from the live audience as well as the online community as evidenced by the frequent spontaneous applause in house and the twitter buzz. Here’s but a sampling of some of the tweets that flowed in: @paulvallee: I freaking love that #oracle has been born again in it's interest in core tech #oow (so good for #pythian) @rwang0: MyPOV: #oracle just leapfrogged the competition on the tech front across the board. All they need is the content delivery network #oow12 @roh1: LJE more astute & engaging this year. Nice announcements this year with 12c the MTDB sounding real good. #oow12 @brooke: Cool to see @larryellison interrupted multiple times by applause from the audience. Great speaker. #OOW And there’s lot more to come this week. Identity Management sessions kick-off today. Here’s a quick preview of what’s in store for you today for Identity Management: CON9405: Trends in Identity Management 10:45 a.m. – 11:45 a.m., Moscone West 3003 Hear directly from subject matter experts from Kaiser Permanente and SuperValu who would share the stage with Amit Jasuja, Senior Vice President, Oracle Identity Management and Security, to discuss how the latest advances in Identity Management that made it in Oracle Identity Management 11g Release 2 are helping customers address emerging requirements for securely enabling cloud, social and mobile environments. CON9492: Simplifying your Identity Management Implementation 3:15 p.m. – 4:15 p.m., Moscone West 3008 Implementation experts from British Telecom, Kaiser Permanente and UPMC participate in a panel to discuss best practices, key strategies and lessons learned based on their own experiences. Attendees will hear first-hand what they can do to streamline and simplify their identity management implementation framework for a quick return-on-investment and maximum efficiency. This session will also explore the architectural simplifications of Oracle Identity Governance 11gR2, focusing on how these enhancements simply deployments. CON9444: Modernized and Complete Access Management 4:45 p.m. – 5:45 p.m., Moscone West 3008 We have come a long way from the days of web single sign-on addressing the core business requirements. Today, as technology and business evolves, organizations are seeking new capabilities like federation, token services, fine grained authorizations, web fraud prevention and strong authentication. This session will explore the emerging requirements for access management, what a complete solution is like, complemented with real-world customer case studies from ETS, Kaiser Permanente and TURKCELL and product demonstrations. HOL10478: Complete Access Management Monday, October 1, 1:45 p.m. – 2:45 p.m., Marriott Marquis - Salon 1/2 And, get your hands on technology today. Register and attend the Hands-On-Lab session that demonstrates Oracle’s complete and scalable access management solution, which includes single sign-on, authorization, federation, and integration with social identity providers. Further, the session shows how to securely extend identity services to mobile applications and devices—all while leveraging a common set of policies and a single instance. Product Demonstrations The latest technology in Identity Management is also being showcased in the Exhibition Hall so do find some time to visit our product demonstrations there. Experts will be at hand to answer any questions. DEMOS LOCATION EXHIBITION HALL HOURS Access Management: Complete and Scalable Access Management Moscone South, Right - S-218 Monday, October 1 9:30 a.m.–6:00 p.m. 9:30 a.m.–10:45 a.m. (Dedicated Hours) Tuesday, October 2 9:45 a.m.–6:00 p.m. 2:15 p.m.–2:45 p.m. (Dedicated Hours) Wednesday, October 3 9:45 a.m.–4:00 p.m. 2:15 p.m.–3:30 p.m. (Dedicated Hours) Access Management: Federating and Leveraging Social Identities Moscone South, Right - S-220 Access Management: Mobile Access Management Moscone South, Right - S-219 Access Management: Real-Time Authorizations Moscone South, Right - S-217 Access Management: Secure SOA and Web Services Security Moscone South, Right - S-223 Identity Governance: Modern Administration and Tooling Moscone South, Right - S-210 Identity Management Monitoring with Oracle Enterprise Manager Moscone South, Right - S-212 Oracle Directory Services Plus: Performant, Cloud-Ready Moscone South, Right - S-222 Oracle Identity Management: Closed-Loop Access Certification Moscone South, Right - S-221 We recommend you keep the Focus on Identity Management document handy. And don’t forget, if you are not on site, you can catch all the keynotes LIVE from the comfort of your desk on YouTube.com/Oracle. Keep the conversation going on @oracleidm. Use #OOW and #IDM and get engaged today. Photo Courtesy: @OracleOpenWorld

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• User Experience Fundamentals

  - by ultan o'broin

  Understanding what user experience means in the modern work environment is central to building great-looking usable applications on the desktop or mobile devices. What better place to start a series of blog posts on such Applications User Experience team enablement for customers and partners than by sharing what the term really means, writes team member Karen Scipi. Applications UX have gained valuable insights into developing a user experience that reflects the experience of today’s worker. We have observed real workers performing real tasks in real work environments, and we have developed a set of new standards of application design that have been scientifically proven to be beneficial to enable today’s workers. We share such expertise to enable our customers and partners to benefit from our insights and to further their return on investment when building Oracle applications. So, What is User Experience? ?The user interface (UI) is about the on-screen user context provided by the layout of widgets (such as icons, fields, and buttons and more) and the visual impact of colors, typographic choices, and so on. The UI comprises the “look and feel” of the application that users interact with, and reflects, in essence, the most immediate aspects of usability we can now all relate to.  User experience, on the other hand, is about understanding the whole context of the world of work, how workers go about completing tasks, crossing all sorts of boundaries along the way. It is a study of how business processes and workers goals coincide, how users work with technology or other tools to get their jobs done, their interactions with other users, and their response to the technical, physical, and cultural environment around them. User experience is all about how users work—their work environments, office layouts, desk tools, types of devices, their working day, and more. Even their job aids, such as sticky notes, offer insight for UX innovation. User experience matters because businesses needs to be efficient, work must be productive, and users now demand to be satisfied by the applications they work with. In simple terms, tasks finished quickly and accurately for a business evokes organization and worker satisfaction, which in turn makes workers feel good and more than willing to use the application again tomorrow. Design Principles for the Enterprise Worker The consumerization of information technology has raised the bar for enterprise applications. Applications must be consistent, simple, intuitive, but above all contextual, reflecting how and when workers work, in the office or on the go. For example, the Google search experience with its type-ahead keyword-prompting feature is how workers expect to be able to discover enterprise information, too. Type-ahead in PeopleSoft 9.1 To build software that enables workers to be productive, our design principles meet modern work requirements about consistency, with well-organized, context-driven information, geared for a working world of discovery and collaboration. Our applications must also behave in a simple, web-like way just like Amazon, Google, and Apple products that workers use at home or on the go. Our user experience must also reflect workers’ needs for flexibility and well-loved enterprise practices such as using popular desktop tools like Microsoft Excel or Outlook as required. Building User Experience Productively The building blocks of Oracle Fusion Applications are the user experience design patterns. Based on the Oracle Fusion Middleware technology used to build Oracle Fusion Applications, the patterns are reusable solutions to common usability challenges that ADF developers typically face as they build applications, extensions, and integrations. Developers use the patterns as part of their Oracle toolkits to realize great usability consistently and in a productive way. Our design pattern creation process is informed by user experience research and science, an understanding of our technology’s capabilities, the demands for simplification and intuitiveness from users, and the best of Oracle’s acquisitions strategy (an injection of smart people and smart innovation). The patterns are supported by usage guidelines and are tested in our labs and assembled into a library of proven resources we used to build own Oracle Fusion Applications and other Oracle applications user experiences. The design patterns library is now available to the ADF community and to our partners and customers, for free. Developers with ADF skills and other technology skills can now offer more than just coding and functionality and still use the best in enterprise methodologies to ensure that a great user experience is easily applied, scaled, and maintained, whether it be for SaaS or on-premise deployments for Oracle Fusion Applications, for applications coexistence, or for partner integrations scenarios.  Oracle partners and customers already using our design patterns to build solutions and win business in smart and productive ways are now sharing their experiences and insights on pattern use to benefit your entire business. Applications UX is going global with the message and the means. Our hands-on user experience enablement through ADF  is expanding. So, stay tuned to Misha Vaughan's Voice of User Experience (VOX) blog and follow along on Twitter at @usableapps for news of outreach events and other learning opportunities. Interested in Learning More? Oracle Fusion Applications User Experience Patterns and Guidelines Library Shout-outs for Oracle UX Design Patterns Oracle Fusion Applications User Experience Design Patterns: Productivity Realized

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• Deep in the Heart of Texas

  - by Applications User Experience

  Author: Erika Webb, Manager, Fusion Applications UX User Assistance When I was first working in the usability field, the only way I could consider conducting a usability study was to bring a potential user to a lab environment where I could show them whatever I was interested in learning more about and ask them questions. While I hate to reveal just how long I have been working in this field, let's just say that pads of paper and a stopwatch were key tools for any test I conducted. Over the years, I have worked in simple labs with basic video taping equipment and not much else, and I have worked in corporate environments with sophisticated usability labs and state-of-the-art equipment. Years ago, we conducted all usability studies at the location of the user. If we wanted to see if there were any differences between users in New York, Chicago, and Los Angeles, we went to those places to run the test. A lab environment is very useful for many test situations. However, there has always been a debate in the usability field about whether bringing someone into a lab environment, however friendly we make it, somehow intrinsically changes the behavior of the user as compared to having them work in their own environment, at their own desk, and on their own computer. We developed systems to create a portable usability lab, so that we could go to the users that we needed to test.  Do lab environments change user behavior patterns? Then 9/11 hit. You may not remember, but no planes flew for weeks afterwards. Companies all over the world couldn't fly-in employees for meetings. Suddenly, traveling to the location of the users had an additional difficulty. The company I was working for at the time had usability specialists stuck in New York for days before they could finally rent a car and drive home to Colorado. This changed the world pretty suddenly, and technology jumped on the change. Companies offering Internet meeting tools were strugglinguntil no one could travel. The Internet boomed with collaboration tools that enabled people to work together wherever they happened to be. This change in technology has made a huge difference in my world. We use collaborative tools to bring our product concepts and ideas to the user across the Internet. As a global company, we benefit from having users from all over the world inform our designs. We now run usability studies with users all over the world in a single day, a feat we couldn't have accomplished 10 years ago by plane! Other technology companies have started to do more of this type of usability testing, since the tools have improved so dramatically. Plus, in our busy world, it's not always easy to find users who can take the time away from their jobs to come to our labs. reaching users where it is convenient for them greatly improves the odds that people do participate. I manage a team of usability specialists who live in India and California, whlie I live in Colorado. We have wonderful labs that we bring users into to show them our products. But very often, we run our studies remotely. We used to take the lab to the users now we use the labs, but we let the users stay where they are. We gain users who might not have been able to leave work to come to our labs, and they get to use the system they are familiar with. And we gain users nearly anywhere that we can set up an Internet connection, as long as the users have a phone, a broadband connection, and a compatible Web browser (with no pop-up blockers). After we recruit participants in a traditional manner, we send them an invitation to participate through the use of a telephone conference call and Web conferencing tool. At Oracle, we use Oracle Web Conference part of Oracle Collaboration Suite, which enables us to give the user control of the mouse, while we present a prototype or wireframe pictures. We can record the sessions over the Web and phone conference. We send the users instructions, plus tips to ensure that we won't have problems sharing screens. In some cases, when time is tight, we even run a five-minute "test session" with users a day in advance to be sure that we can connect. Prior to the test, we send users a participant script that contains information about the study, including any questionnaires. This is exactly the same script we give to participants who come to the labs. We ask users to print this before the beginning of the session. We generally run these studies by having a usability engineer in our usability labs, so that we can record the session as though the user were in the lab with us. Roughly 80% of our application software usability testing at Oracle is performed using remote methods. The probability of getting a   remote test participant decreases the higher up the person is in the target organization. We have a methodology checklist available to help our usability engineers work through the remote processes.

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• Breaking up the Workday– Overcoming the Workaholic Syndrome

  - by dwahlin

  Hi, my name’s Dan Wahlin and I’m a workaholic – I admit it. It’s good from the standpoint that I get a lot done but it also has a lot of cons associated with it as well that I’m not proud of. I literally can’t watch TV without feeling like I should be doing something more productive (although I have no problem going to see movies at a theater or watching sporting events – that’s my escape I guess). On vacation it’s sometimes difficult the first few days to just “let go” of work and enjoy the time with my family. I always feel like I should be checking email and following up with different business projects. Fortunately, my wife knows me really well after 17 years of marriage and “gently” restricts my usage of laptops and other gadgets while we’re out. She also reminds me that constantly burying my face in gadgets just isn’t cool and shows a distinct lack of self control. On a given day I typically put in between 12 (at a minimum) up to 16-18 hours working on projects. My company does .NET consulting (ASP.NET/jQuery, SharePoint and Silverlight) but we also do a lot in the training space so there’s always a client project, some new courseware or some other deliverable that has to be worked on. My normal process for handling that is to just work my butt off and see how much I can get done. That process has worked well for a long time but when you start realizing that your happiness comes from how much work you accomplished that day then you have a problem. That’s especially true if you have kids (which I do….two awesome boys). It’s almost as if working more hours feels like I’m more successful or something which is of course ridiculous. It may actually mean that I’m too distracted or disorganized. Lately I’ve realized that while I’m still productive and always meet my deadlines, I’m really burnt out by the afternoon and have lost some of the excitement I used to have. Part of that’s normal I think given that I’ve been doing this for close to 15 years now, but in thinking through it more I realized that I just need to get away from the desk and take a break. By far, the happiest time of my life was my childhood. Part of that was due to having awesome parents, having far less responsibility (a big factor I suspect), being able to hang-out with friends at school, playing sports, games, etc. but I think a big part of the overall happiness came from being outside a lot. I lived on my bike as a little kid and as I grew up I shared time between riding an ATV all over the place, shooting hoops on the basketball court, playing golf and working on a golf course (all outside work of course).  Being a software developer and trainer I generally spend 95% or more of my day indoors and only see the sun when driving from place to place or by looking out the window (that’s sad because I live in a suburb of Phoenix, AZ where it’s nearly always sunny). I haven’t looked into any scientific studies on the matter, but I’d be willing to bet there’s a direct correlation between overall productivity/happiness and being outside some throughout the day (sunny or not). But, I wasn’t sure what to do about it since I do have a lot of deadlines I need to meet after all. While talking with my wife last night I mentioned how I feel like I’m in a rut and want to get the “fun” back that I used to have. She immediately said that I need to start making time for breaks (a real quick fact – she’s a lot smarter than me and nearly always right). Of course my first thought was that I’d be less productive taking breaks. If I spend 2 hours just relaxing then I’m losing 2 hours of work. But, I thought about it more and realized that I’m probably less productive when I work 10+ hours and only take less than 30 minutes for a lunch break to relax a little. I bet my brain is screaming, “Please let me relax a little so I can figure out these problems you’re trying to resolve!”. So, starting today I’m going to try to break the workaholic habit and spend time outside of the office. That could mean sitting around outside, working out, golfing, or whatever. I’ve decided that no gadgets are allowed during that time and that I shouldn’t work for more than 4 hours straight without taking a break. I have no idea how my little “break the workaholic syndrome” experiment will go or how long it will last, but I’d be very interested in hearing from others on how they keep fresh and focused without working yourself to death. If you have any specific ideas, techniques or practices you follow please share them. There’s a lot more to life than work and some of us (and I’m thinking of myself specifically) need to take a long, hard look at what kind of balance we currently have. I’d hate to look back at my life when I’m 80 years old and say, “The only thing I did was work – I missed out on life!”.

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• Official and unofficial apps in the iOS, WP7, and Android marketplaces

  - by Bil Simser

  The last few months have seen people complaining about the lack of "official" apps in the Windows Phone marketplace. In fact a couple of months ago I wrote about this very thing here and if we really needed these official apps or could get by with third-party solutions. Recently a list of "Top 100 Mobile Apps" crossed my desk and it was curious. 40 iPhone apps, 40 Android apps, 10 WP7 apps, and 10 BlackBerry apps. Really? 10 for WP7? So I wondered if the media was just playing this up and maybe continuing to do what I think most vendors are doing which is treating Windows Phone as the red-headed step-child you keep in the basement while all along there's nothing wrong with them. I put together the list and went digging to see how many of the top 40 iOS and Android apps were also on the Windows Phone platform (sorry BlackBerry, you should just shut your doors right now). Here's the results. Note, these are all *free* apps. There might be other pay apps that have official representation across all mobile devices, I just chose to hunt these ones down because I'm cheap. In the top 40, I easily plucked out 20 that had official apps on all three platforms. These were: Amazon Mobile, ESPN Score Centre, Evernote, Facebook, Foursquare, Google Search, IMDB, Kindle, Shazam, Skype (yes, I know, in beta on WP7), SlackerRadio, The Weather Channel, TripIt, Twitter, Yelp, Flixster, Netflix, TuneIn Radio, Dictionary.com, Angry Birds, and Groupon. Hey, that's pretty good IMHO. 20 or so apps, all free, and all fully functional and supported (and in some cases, even better looking on the Windows Phone platform than the other platforms). A dozen or so more apps had official apps on some platforms but not all, so yes, there are gaps here. Here's a rundown of the hangers-on: Adobe Photoshop Express This looks great on the iOS platform and there's even an official version on droid. Hope Adobe brings this to WP7. There are other photo editing programs though if you go looking (maybe we can get Paint.NET to be ported to the phone?) BBC News A few apps offer news feeds but nothing official on the Windows Phone. The feeds are good but without video this app needs some WP7 love. Dropbox Again Windows Phone looses out here with no official app. There are a few third party ones that will help you along and offer most of the functionality that you need but no integration that an official app might bring. Epicurious Droid seems to be the trailer here as there are apps for it but nothing official (from what I can tell). Both iOS and WP7 have them. Flipboard It's sad with Flipboard as it's such a great newsreader. The only offiical app is for iOS but frankly the iPhone version looks horrible so without a tablet the experience here isn't that hot. Maybe with WP8. Currently there's nothing even remotely similar to this on the other platforms. Google+ Is anyone still using this? No official app for WP7 but some clones. Apparently there's no API so people are just screen scraping. Ugh. Mint.com This app has all kinds of buzz and a lot of votes on the application requests site. Official apps for iOS and droid. No WP7 love (yet). TED Quite a few TED apps on WP7 but nothing official. I think the third party ones suffice and some are pretty nice looking, taking advantage of the Metro interface and making for a good show. WebMD There's a third party app on WP7 here but nothing official. It seems to contain all the same information and functionality the official apps do so not sure if an official one is needed but its here for inclusion. The other apps in the top 40 were either very specific to the platform (for example all three of them have a "Find my Phone" app). There are others that are missing out on the WP7 platform like ooVoo, Words With Friends, and some of the Google apps (Google Voice for example). Since you can integrate your GMail account right into the Windows Phone (via linked inboxes) I'm not sure if there's a need for an official GMail app here. Looking at the numbers Windows Phone still gets the worst of the deal here with half a dozen highly popular "offical" apps that exist on the other mobile platforms and in some cases, nothing even remotely similar to the official app to compare. This doesn't include things like Instagram, PInterest, and others (don't get me started on those). Still, with over 20+ highly popular free apps all represented on all three mobile platforms I don't think it's a bad place to be in. The Windows Phone platform could get a little more love from the vendors missing here, or at least open up your APIs so the third party crowd can step in and take up the slack. P.S. these are just my observations and I might have got a few items wrong. Feel free to chime in with missing or incorrect information. I am after all human. Well, most of me is.

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• Ok it has been pointed out to me

  - by Ratman21

  That it seems my blog is more of poor me or pity me or I deserve a job blog.   Hmmm I wont say, I have not wined here as I have used this blog to vent my frustration on the whole out of work thing (lack of money, self worth, family issues and the never end bills coming my way) but, it was also me trying to reach to others in the same boat as well as advertising, hay I am out here, employers.   It was also said, that I don’t have any thing listed here on me, like a cover letter or resume. Well there is but, it was so many months and post ago. Also what I had posted is not current. So here is my most current cover and resume.   Scott L Newman 45219 Dutton Way Callahan, Fl. 32011 To Whom It May Concern: I am really interested in the IT vacancie that you have listed for your company. Maybe I don’t have all the qualifications you want (hold on don’t hit delete yet) yet! But maybe I do, as I have over 20 + years experience in "IT” RIGHT NOW.   Read the rest of my cover and my resume. You will see what my “IT” skills are and it will Show that I can to this work! I can bring to your company along with my, can do attitude, a broad range of skills, including: Certified CompTIA A+, Security+  and Network+ Technician §         2.5 years (NOC) Network experience on large Cisco based Wan – UK to Austria §         20 years experience MIS/DP – Yes I can do IBM mainframes and Tandem  non-stops too §         18 years experience as technical Help Desk support – panicking users, no problem §         18 years experience with PC/Server based system, intranet and internet systems §         10+ years experienced on: Microsoft Office, Windows XP and Data Network Fundamentals (YES I do windows) §         Strong trouble shooting skills for software, hard ware and circuit issues (and I can tell you what kind of horrors I had to face on all of them). §         Very experienced on working with customers on problems – again panicking users, no problem §         Working experience with Remote Access (VPN/SecurID) – I didn’t just study them I worked on/with them §         Skilled in getting info for and creating documentation for Operation procedures (I don’t just wait for them to give it to me I go out and get it. Waiting for info on working applications is, well dumb) Multiple software languages (Hey I have done some programming) And much more experiences in “IT” (Mortgage, stocks and financial information systems experience and have worked “IT” in a hospital) Can multitask, also have ability to adapt to change and learn quickly. (once was put in charge of a system that I had not worked with for over two years. Talk about having to relearn and adapt to changes but, I did it.) I would welcome the opportunity to further discuss this position with you. If you have questions or would like to schedule an interview, please contact me by phone at 904-879-4880 or on my cell 352-356-0945 or by e-mail at [email protected] or leave a message on my web site (http://beingscottnewman.webs.com/). I have enclosed/attached my resume for your review and I look forward to hearing from you.   Thank you for taking a moment to consider my cover letter and resume. I appreciate how busy you are. Sincerely, Scott L. Newman    Scott L. Newman 45219 Dutton Way, Callahan, FL 32011? H (904)879-4880 C (352)356-0945 ? [email protected] Web - http://beingscottnewman.webs.com/                                                       ______                                                                                       OBJECTIVE To obtain a Network Operation or Helpdesk position.     PROFILE Information Technology Professional with 20+ years of experience. Volunteer website creator and back-up sound technician at True Faith Christian Fellowship. CompTIA A+, Network+ and Security+ Certified.   TECHNICAL AND PROFESSIONAL SKILLS   §         Technical Support §         Frame Relay §         Microsoft Office Suite §         Inventory Management §         ISDN §         Windows NT/98/XP §         Client/Vendor Relations §         CICS §         Cisco Routers/Switches §         Networking/Administration §         RPG §         Helpdesk §         Website Design/Dev./Management §         Assembler §         Visio §         Programming §         COBOL IV §               EDUCATION ? New HorizonsComputerLearningCenter, Jacksonville, Florida – CompTIA A+, Security+ and Network+ Certified.             Currently working on CCNA Certification ?MottCommunity College, Flint, Michigan – Associates Degree - Data Processing and General Education ? Currently studying Japanese     PROFESSIONAL             TrueFaithChristianFellowshipChurch – Callahan, FL, October 2009 – Present Web site Tech ·        Web site Creator/tech, back up song leader and back up sound technician. Note church web site is (http://ambassadorsforjesuschrist.webs.com/) U.S. Census (temp employee) Feb. 23 to March 8, 2010 ·        Enumerator for NassauCounty   ThomasCreekBaptistChurch – Callahan, FL,     June 2008 – September 2009 Churchsound and video technician      ·        sound and video technician           Fidelity National Information Services ? Jacksonville, FL ? February 01, 2005 to October 28, 2008 Client Server Dev/Analyst I ·        Monitored Multiple Debit Card sites, Check Authorization customers and the Card Auth system (AuthNet) for problems with the sites, connections, servers (on our LAN) and/or applications ·        Night (NOC) Network operator for a large Wide Area Network (WAN) ·        Monitored Multiple Check Authorization customers for problems with circuits, routers and applications ·        Resolved circuit and/or router issues or assist circuit carrier in resolving issue ·        Resolved application problems or assist application support in resolution ·        Liaison between customer and application support ·        Maintained and updated the NetOps Operation procedures Guide ·        Kept the listing of equipment on the raised floor updated ·        Involved in the training of all Night Check and Card server operation operators ·        FNIS acquired Certegy in 2005. Was one of 3 kept on.   Certegy ? St.Pete, FL ? August 31, 2003 to February 1, 2005 Senior NetOps Operator(FNIS acquired Certegy in 2005 all of above jobs/skills were same as listed in FNIS) ·        Converting Documentation to Adobe format ·        Sole trainer of day/night shift System Management Center operators (SMC) ·        Equifax spun off Card/Check Dept. as Certegy. Certegy terminated contract with EDS. One of six in the whole IT dept that was kept on.   EDS  (Certegy Account) ? St.Pete, FL ? July 1, 1999 to August 31, 2003 Senior NetOps Operator ·        Equifax outsourced the NetOps dept. to EDS in 1999. ·        Same job skills as listed above for FNIS.   Equifax ? St.Pete&Tampa, FL ? January 1, 1991 to July 1, 1999 NetOps/Tandem Operator ·        All of the above for FNIS, except for circuit and router issues ·        Operated, monitored and trouble shot Tandem mainframe and servers on LAN ·        Supported in the operation of the Print, Tape and Microfiche rooms ·        Equifax acquired TelaCredit in 1991.   TelaCredit ? Tampa, FL ? June 28, 1989 to January 1, 1991 Tandem Operator ·        Operated and monitored Tandem Non-stop systems for Card and Check Auths ·        Operated multiple high-speed Laser printers and Microfiche printers ·        Mounted, filed and maintained 18 reel-to-reel mainframe tape drives, cartridges tape drives and tape library.

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• 24 Hours of PASS – first reflections

  - by Rob Farley

  A few days after the end of 24HOP, I find myself reflecting on it. I’m still waiting on most of the information. I want to be able to discover things like where the countries represented on each of the sessions, and things like that. So far, I have the feedback scores and the numbers of attendees. The data was provided in a PDF, so while I wait for it to appear in a more flexible format, I’ve pushed the 24 attendee numbers into Excel. This chart shows the numbers by time. Remember that we started at midnight GMT, which was 10:30am in my part of the world and 8pm in New York. It’s probably no surprise that numbers drooped a bit at the start, stayed comparatively low, and then grew as the larger populations of the English-speaking world woke up. I remember last time 24HOP ran for 24 hours straight, there were quite a few sessions with less than 100 attendees. None this time though. We got close, but even when it was 4am in New York, 8am in London and 7pm in Sydney (which would have to be the worst slot for attracting people), we still had over 100 people tuning in. As expected numbers grew as the UK woke up, and even more so as the US did, with numbers peaking at 755 for the “3pm in New York” session on SQL Server Data Tools. Kendra Little almost reached those numbers too, and certainly contributed the biggest ‘spike’ on the chart with her session five hours earlier. Of all the sessions, Kendra had the highest proportion of ‘Excellent’s for the “Overall Evaluation of the session” question, and those of you who saw her probably won’t be surprised by that. Kendra had one of the best ranked sessions from the 24HOP event this time last year (narrowly missing out on being top 3), and she has produced a lot of good video content since then. The reports indicate that there were nearly 8.5 thousand attendees across the 24 sessions, averaging over 350 at each one. I’m looking forward to seeing how many different people that was, although I do know that Wil Sisney managed to attend every single one (if you did too, please let me know). Wil even moderated one of the sessions, which made his feat even greater. Thanks Wil. I also want to send massive thanks to Dave Dustin. Dave probably would have attended all of the sessions, if it weren’t for a power outage that forced him to take a break. He was also a moderator, and it was during this session that he earned special praise. Part way into the session he was moderating, the speaker lost connectivity and couldn’t get back for about fifteen minutes. That’s an incredibly long time when you’re in a live presentation. There were over 200 people tuned in at the time, and I’m sure Dave was as stressed as I was to have a speaker disappear. I started chasing down a phone number for the speaker, while Dave spoke to the audience. And he did brilliantly. He started answering questions, and kept doing that until the speaker came back. Bear in mind that Dave hadn’t expected to give a presentation on that topic (or any other), and was simply drawing on his SQL expertise to get him through. Also consider that this was between midnight at 1am in Dave’s part of the world (Auckland, NZ). I would’ve been expecting just to welcome people, monitor questions, probably read some out, and in general, help make things run smoothly. He went far beyond the call of duty, and if I had a medal to give him, he’d definitely be getting one. On the whole, I think this 24HOP was a success. We tried a different platform, and I think for the most part it was a popular move. We didn’t ask the question “Was this better than LiveMeeting?”, but we did get a number of people telling us that they thought the platform was very good. Some people have told me I get a chance to put my feet up now that this is over. As I’m also co-ordinating a tour of SQLSaturday events across the Australia/New Zealand region, I don’t quite get to take that much of a break (plus, there’s the little thing of squeezing in seven SQL 2012 exams over the next 2.5 weeks). But I am pleased to be reflecting on this event rather than anticipating it. There were a number of factors that could have gone badly, but on the whole I’m pleased about how it went. A massive thanks to everyone involved. If you’re reading this and thinking you wish you could’ve tuned in more, don’t worry – they were all recorded and you’ll be able to watch them on demand very soon. But as well as that, PASS has a stream of content produced by the Virtual Chapters, so you can keep learning from the comfort of your desk all year round. More info on them at sqlpass.org, of course.

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• The Unintended Consequences of Sound Security Policy

  - by Tanu Sood

  v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";} Author: Kevin Moulton, CISSP, CISM Meet the Author: Kevin Moulton, Senior Sales Consulting Manager, Oracle Kevin Moulton, CISSP, CISM, has been in the security space for more than 25 years, and with Oracle for 7 years. He manages the East Enterprise Security Sales Consulting Team. He is also a Distinguished Toastmaster. Follow Kevin on Twitter at twitter.com/kevin_moulton, where he sometimes tweets about security, but might also tweet about running, beer, food, baseball, football, good books, or whatever else grabs his attention. Kevin will be a regular contributor to this blog so stay tuned for more posts from him. When I speak to a room of IT administrators, I like to begin by asking them if they have implemented a complex password policy. Generally, they all nod their heads enthusiastically. I ask them if that password policy requires long passwords. More nodding. I ask if that policy requires upper and lower case letters – faster nodding – numbers – even faster – special characters – enthusiastic nodding all around! I then ask them if their policy also includes a requirement for users to regularly change their passwords. Now we have smiles with the nodding! I ask them if the users have different IDs and passwords on the many systems that they have access to. Of course! I then ask them if, when they walk around the building, they see something like this: Thanks to Jake Ludington for the nice example. Can these administrators be faulted for their policies? Probably not but, in the end, end-users will find a way to get their job done efficiently. Post-It Notes to the rescue! I was visiting a business in New York City one day which was a perfect example of this problem. First I walked up to the security desk and told them where I was headed. They asked me if they should call upstairs to have someone escort me. Is that my call? Is that policy? I said that I knew where I was going, so they let me go. Having the conference room number handy, I wandered around the place in a search of my destination. As I walked around, unescorted, I noticed the post-it note problem in abundance. Had I been so inclined, I could have logged in on almost any machine and into any number of systems. When I reached my intended conference room, I mentioned my post-it note observation to the two gentlemen with whom I was meeting. One of them said, “You mean like this,” and he produced a post it note full of login IDs and passwords from his breast pocket! I gave him kudos for not hanging the list on his monitor. We then talked for the rest of the meeting about the difficulties faced by the employees due to the security policies. These policies, although well-intended, made life very difficult for the end-users. Most users had access to 8 to 12 systems, and the passwords for each expired at a different times. The post-it note solution was understandable. Who could remember even half of them? What could this customer have done differently? I am a fan of using a provisioning system, such as Oracle Identity Manager, to manage all of the target systems. With OIM, and email could be automatically sent to all users when it was time to change their password. The end-users would follow a link to change their password on a web page, and then OIM would propagate that password out to all of the systems that the user had access to, even if the login IDs were different. Another option would be an Enterprise Single-Sign On Solution. With Oracle eSSO, all of a user’s credentials would be stored in a central, encrypted credential store. The end-user would only have to login to their machine each morning and then, as they moved to each new system, Oracle eSSO would supply the credentials. Good-bye post-it notes! 3M may be disappointed, but your end users will thank you. I hear people say that this post-it note problem is not a big deal, because the only people who would see the passwords are fellow employees. Do you really know who is walking around your building? What are the password policies in your business? How do the end-users respond?

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• Seizing the Moment with Mobility

  - by Divya Malik

  Empowering people to work where they want to work is becoming more critical now with the consumerisation of technology. Employees are bringing their own devices to the workplace and expecting to be productive wherever they are. Sales people welcome the ability to run their critical business applications where they can be most effective which is typically on the road and when they are still with the customer. Oracle has invested many years of research in understanding customer's Mobile requirements. “The keys to building the best user experience were building in a lot of flexibility in ways to support sales, and being useful,” said Arin Bhowmick, Director, CRM, for the Applications UX team. “We did that by talking to and analyzing the needs of a lot of people in different roles.” The team studied real-life sales teams. “We wanted to study salespeople in context with their work,” Bhowmick said. “We studied all user types in the CRM world because we wanted to build a user interface and user experience that would cater to sales representatives, marketing managers, sales managers, and more. Not only did we do studies in our labs, but also we did studies in the field and in mobile environments because salespeople are always on the go.” Here is a recent post from Hernan Capdevila, Vice President, Oracle Fusion Apps which was featured on the Oracle Applications Blog.  Mobile devices are forcing a paradigm shift in the workplace – they’re changing the way businesses can do business and the type of cultures they can nurture. As our customers talk about their mobile needs, we hear them saying they want instant-on access to enterprise data so workers can be more effective at their jobs anywhere, anytime. They also are interested in being more cost effective from an IT point of view. The mobile revolution – with the idea of BYOD (bring your own device) – has added an interesting dynamic because previously IT was driving the employee device strategy and ecosystem. That's been turned on its head with the consumerization of IT. Now employees are figuring out how to use their personal devices for work purposes and IT has to figure out how to adapt. Blurring the Lines between Work and Personal Life My vision of where businesses will be five years from now is that our work lives and personal lives will be more interwoven together. In turn, enterprises will have to determine how to make employees’ work lives fit more into the fabric of their personal lives. And personal devices like smartphones are going to drive significant business value because they let us accomplish things very incrementally. I can be sitting on a train or in a taxi and be productive. At the end of any meeting, I can capture ideas and tasks or follow up with people in real time. Mobile devices enable this notion of seizing the moment – capitalizing on opportunities that might otherwise have slipped away because we're not connected. For the industry shapers out there, this is game changing. The lean and agile workforce is definitely the future. This notion of the board sitting down with the executive team to lay out strategic objectives for a three- to five-year plan, bringing in HR to determine how they're going to staff the strategic activities, kicking off the execution, and then revisiting the plan in three to five years to create another three- to five-year plan is yesterday's model. Businesses that continue to approach innovating in that way are in the dinosaur age. Today it's about incremental planning and incremental execution, which requires a lot of cohesion and synthesis within the workforce. There needs to be this interweaving notion within the workforce about how ideas cascade down, how people engage, how they stay connected, and how insights are shared. How to Survive and Thrive in Today’s Marketplace The notion of Facebook isn’t new. We lived it pre-Internet days with America Online and Prodigy – Facebook is just the renaissance of these services in a more viral and pervasive way. And given the trajectory of the consumerization of IT with people bringing their personal tooling to work, the enterprise has no option but to adapt. The sooner that businesses realize this from a top-down point of view the sooner that they will be able to really drive significant innovation and adapt to the marketplace. There are a small number of companies right now (I think it's closer to 20% rather than 80%, but the number is expanding) that are able to really innovate in this incremental marketplace. So from a competitive point of view, there's no choice but to be social and stay connected. By far the majority of users on Facebook and LinkedIn are mobile users – people on iPhones, smartphones, Android phones, and tablets. It's not the couch people, right? It's the on-the-go people – those people at the coffee shops. Usually when you're sitting at your desk on a big desktop computer, typically you have better things to do than to be on Facebook. This is a topic I'm extremely passionate about because I think mobile devices are game changing. Mobility delivers significant value to businesses – it also brings dramatic simplification from a functional point of view and transforms our work life experience. Hernan Capdevila Vice President, Oracle Applications Development

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• Gamification = -10#/3mo

  - by erikanollwebb

  One of the purposes of gamification of anything is to see if you can modify the behavior of the user. In the enterprise, that might mean getting sales people to enter more information into a CRM system, encouraging employees to update their HR records, motivating people to participate in forums and discussions, or process invoices more quickly.  Wikipedia defines behavior modification as "the traditional term for the use of empirically demonstrated behavior change techniques to increase or decrease the frequency of behaviors, such as altering an individual's behaviors and reactions to stimuli through positive and negative reinforcement of adaptive behavior and/or the reduction of behavior through its extinction, punishment and/or satiation."  Gamification is just a way to modify someone's behavior using game mechanics. And the magic question is always whether it works. So I thought I would present my own little experiment from the last few months.  This spring, I upgraded to a Samsung Galaxy 4.  It's a pretty sweet phone in many ways, but one of the little extras I discovered was a built in app called S Health. S Health is an app that you can use to track calories, weight, exercise and it has a built in pedometer. I looked at it when I got the phone, but assumed you had to turn it on to use it so I didn't look at it much.  But sometime in July, I realized that in fact, it just ran in the background and was quietly tracking my steps, with a goal of 10,000 per day.  10,000 steps per day is this magic number recommended by the Surgeon General and the American Heart Association.  Dr. Oz pushes it as the goal for daily exercise.  It's about 5 miles of walking. I'm generally not the kind of person who always has my phone with me.  I leave it in my purse and pull it out when I need it.  But then I realized that meant I wasn't getting a good measure of my steps.  I decided to do a little experiment, and carry it with me as much as possible for a week.  That's when I discovered the gamification that changed my life over the last 3 months.  When I hit 10,000 steps, the app jingled out a little "success!" tune and I got a badge.  I was hooked.  I started carrying my phone.  I started making sure I had shoes I could walk in with me.  I started walking at lunch time, because I realized how often I sat at my desk for 8-10 hours every day without moving.  I started pestering my husband to walk with me after work because I hadn't hit my 10,000 yet, leading him at one point to say "I'm not as much a slave to that badge as you are!"  I started looking at parking lots differently.  Can't get a space up close?  No worries, just that many steps toward my 10,000.  I even tried to see if there was a second power user level at 15,000 or 20,000 (*sadly, no).  If I was close at the end of the day, I have done laps around my house until I got my badge.  I have walked around the block one more time to get my badge.  I have mentally chastised myself when I forgot to put my phone in my pocket because I don't know how many steps I got.  The badge below I got when my boss and I were in New York City and we walked around the block of our hotel just to watch the badge pop up. There are a bunch of tools out on the market now that have similar ideas for helping you to track your exercise, make it social.  There are apps (my favorite is still Zombies, Run!).  You could buy a FitBit or UP by Jawbone.   Interactive fitness makes the Expresso stationary bike with built in video games.  All designed to help you be more aware of your activity and keep you engaged and motivated.  And the idea is to help you change your behavior. I know someone who would spend extra time and work hard on the Expresso because he had built up strategies for how to kill the most dragons while he was riding to get more points.  When the machine broke down, he didn't ride a different bike because it just wasn't that interesting. But for me, just the simple jingle and badge have been all I needed.  I admit, I still giggle gleefully when I hear the tune sing out from my pocket. After a few weeks, I noticed I had dropped a few pounds.  Not a lot, just 2-3.  But then I was really hooked.  I started making a point both to eat a little less and hit 10,000 steps as much as I could.  I bemoaned that during the floods in Boulder, I wasn't hitting my 10,000 steps.  And now, a few months later, I'm almost 10 lbs lighter. All for 1 badge a day. So yes, simple gamification can increase motivation and engagement.  And that can lead to changes in behavior.  Now the job is to apply that to the enterprise space in a meaningful and engaging way. 

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• Impressions and Reactions from Alliance 2012

  - by user739873

  Alliance 2012 has come to a conclusion.  What strikes me about every Alliance conference is the amazing amount of collaboration and cooperation I see across higher education in the sharing of best practices around the entire Oracle PeopleSoft software suite, not just the student information system (Oracle’s PeopleSoft Campus Solutions).  In addition to the vibrant U.S. organization, it's gratifying to see the growth in the international attendance again this year, with an EMEA HEUG organizing to complement the existing groups in the Netherlands, South Africa, and the U.K.  Their first meeting is planned for London in October, and I suspect they'll be surprised at the amount of interest and attendance. In my discussions with higher education IT and functional leadership at Alliance there were a number of instances where concern was expressed about Oracle's commitment to higher education as an industry, primarily because of a lack of perceived innovation in the applications that Oracle develops for this market. Here I think perception and reality are far apart, and I'd like to explain why I believe this to be true. First let me start with what I think drives this perception. Predominately it's in two areas. The first area is the user interface, both for students and faculty that interact with the system as "customers", and for those employees of the institution (faculty, staff, and sometimes students as well) that use the system in some kind of administrative role. Because the UI hasn't changed all that much from the PeopleSoft days, individuals perceive this as a dead product with little innovation and therefore Oracle isn't investing. The second area is around the integration of the higher education suite of applications (PeopleSoft Campus Solutions) and the rest of the Oracle software assets. Whether grown organically or acquired, there is an impressive array of middleware and other software products that could be leveraged much more significantly by the higher education applications than is currently the case today. This is also perceived as lack of investment. Let me address these two points.  First the UI.  More is being done here than ever before, and the PAG and other groups where this was discussed at Alliance 2012 were more numerous than I've seen in any past meeting. Whether it's Oracle development leveraging web services or some extremely early but very promising work leveraging the recent Endeca acquisition (see some cool examples here) there are a lot of resources aimed at this issue.  There are also some amazing prototypes being developed by our UX (user experience team) that will eventually make their way into the higher education applications realm - they had an impressive setup at Alliance.  Hopefully many of you that attended found this group. If not, the senior leader for that team Jeremy Ashley will be a significant contributor of content to our summer Industry Strategy Council meeting in Washington in June. In the area of integration with other elements of the Oracle stack, this is also an area of focus for the company and my team.  We're making this a priority especially in the areas of identity management and security, leveraging WebCenter more effectively for content, imaging, and mobility, and driving towards the ultimate objective of WebLogic Suite as our platform for SOA, links to learning management systems (SAIP), and content. There is also much work around business intelligence centering on OBI applications. But at the end of the day we get enormous value from the HEUG (higher education user group) and the various subgroups formed as a part of this community that help us align and prioritize our investments, whether it's around better integration with other Oracle products or integration with partner offerings.  It's one of the healthiest, mutually beneficial relationships between customers and an Education IT concern that exists on the globe. And I can't avoid mentioning that this kind of relationship between higher education and the corporate IT community that can truly address the problems of efficiency and effectiveness, institutional excellence (which starts with IT) and student success.  It's not (in my opinion) going to be solved through community source - cost and complexity only increase in that model and in the end higher education doesn't ultimately focus on core competencies: educating, developing, and researching.  While I agree with some of what Michael A. McRobbie wrote in his EDUCAUSE Review article (Information Technology: A View from Both Sides of the President’s Desk), I take strong issue with his assertion that the "the IT marketplace is just the opposite of long-term stability...."  Sure there has been healthy, creative destruction in the past 2-3 decades, but this has had the effect of, in the aggregate, benefiting education with greater efficiency, more innovation and increased stability as larger, more financially secure firms acquire and develop integrated solutions. Cole

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• How do I dig myself out of this DEEP hole? [closed]

  - by user74847

  I may be a bit bias in the way i word this but any opinions and suggestions are welcome. I should start by saying i have a MSc in CS and a degree in new media +6 years expereince and im probably around a middleweight developer. I started a web development company with my friend from uni a year ago, there was a 4 month gap in the middle where i went miles away work on a big project. Ive since returned and picked up where we left off. A year on though i find im still staying up til 5am and getting up at 9 sometimes 2-3 days without sleep. While i was away i was working 9-5 and struggling to keep up with doing stuff for my clients 8 hours ahead, after work, so things stagnated. We currently have about 12 active projects, with one other part time developer and a full time freelancer who is dealing with one of our major projects. I am solely responsible for concurrently developing 2 big sites similar to gumtree in functionality, at the same time as about 5-6+ small WordPress based 5-10page sites. a lot of the content isnt in yet or the client is delaying so i chop and change project every other day which does my head in. Is it reasonable to expect myself to remember the intricate details of each project when i come back to it a week later? and remember the details of a task which hasnt been written down? my business partner seems to think so. or am i just forgetful? Im particularly bad at estimating timescales which doesnt help, added to that a lot of the technologies im am using are new to me (a magento site took weeks to theme rather than days and was full of bugs, even after 1000's of google searches and hours reading forums) im still trying to learn and find the best CMS for us to use and getting my head around the likes of Bootstrap and jquery, Cpanel / Linux (we just got a blank vps for me to set up with no experience) even installing an SSL certificate caused everyone's mail clients to go down which was more stress for me to sort out. I find the pressure of the workload and timescales and trying to learn this stuff so fast is beginning to turn me against my career path. The fact that i never seem to get anything done really winds up my business partner and iv come to associate him with the stress and pain of the whole situation especially when I get berated or a look that says "oh you retard" when I forget something. Even today i spent hours learning how a particular themeforest theme worked with wordpress and how i could twist it to work for our partiuclar needs, on the surface had done no work, that triggered a 30 minute tirade of anger and stress and questioning what i had done from my business partner. had i taken too long to work on that? shoudl i have done it in 2 hours instead of 6? i told him i would take 2 hours. i was wrong. I feel like im running myself into the ground. My sleeping pattern has got so bad that when im working im half asleep and making mistakes, my eyes are constantly purple underneath, i literally fall asleep at my desk, its affecting my social life too, ive not slept more than lightly for the last year and grind through impossible code puzzles in my half sleep wich keeps me awake, when im already exhausted. plus the work is rushed and buggy when it does get done so drags on into the next project. I also procrastinate quite badly, pacing the livingroom, looking out the window when Im alone for three days straight in the flat and start to get cabin fever which means i do even less work and the negative feedback loop continues. I get told im the only one with the problem when i say that i cant work from home any more, and examples of other freelancers get brought up. an office wouldnt bring any extra cash in to the company but im convinced having that moving more than 2 meters away from my bed to go to "work" would get me working, at the moment i feel guilty like i should be working 24-7. It is important that we do all this work to raise enough cash to get our business to the next level but every month still feels like a struggle to pay the rent (there is about £20K coming in by Jan) and i have to borrow money from friends often to buy food or get a taxi to a meeting, so it is vital the money keeps coming in. (im also 20 mins late for nearly all meetings but thats a different issue) have you experienced anything similar? how can i deal with the issues ive raised? is it realistic to develop 10 sites at once? how can i improve my relationship with my business partner? do you struggle to work at home? how do you deal with that? i think if i dont get my life on track by feb i will seriously consider giving it all up, but that seems like such a waste. any ideas!!? i need help! Thanks.

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• Open source CMS for a university department

  - by Greg Kuperberg

  I realize that this type of question gets asked over and over again. Nonetheless, I want to ask a more specific version. I'm in a university math department. Long ago our sysadmins (or just one at the time) switched to a web content management system. At the time, Zope looked like an informed choice. We have used Zope for years, but at least in my opinion, it has always been a controversial decision. At the time I didn't understand why it was so important to have a web CMS. Now I see that it certainly is important, but I don't know that it should be Zope. The good (even necessary) features of Zope for us are: It's free and Linux-based. It is a true CMS and not something else (e.g. wiki or blog) It lets you write HTML and scripts. What I really don't like about Zope is that the outcome of using it is all-or-nothing in a lot of ways. At least in convenient use, it ends up dividing the enterprise into superusers who can do everything, and lusers who can't do anything (except write their own home pages in plain HTML). It has a huge user manual, which end users won't have time to read. Somehow with the access permissions, the simple thing to do is to let a few admins access all of the source and data and that's it. Since this is a math department, the user base varies from real novices to people who understand computers reasonably well. But as it stands, any change that involves Zope has to go through the sysadmins. When the sysadmins are in a hurry, sometimes they will also just add plain HTML pages to the web site instead of using the Zope framework. It doesn't help matters that Zope is fairly disk-intensive and fairly hype-intensive. Not to dwell on Zope too much, but I am wondering what is the right web CMS for a mixed user base of terminal novices, quick studies, and experienced users. Some users might want intermediate permissions, e.g. read permission but not write permission, or permission to change some subset of the pages or see some subset of the database tables. Also it should be Linux-based and open source and a little bit scalable, and of course widely used and well-supported is a good idea. I might guess that the answer is Drupal just because that was the general answer before, but I don't know if it is the right type of CMS for this purpose. (But note that Python is a relatively popular language in a math department, among other reasons because Sage is based on Python.) I can see that I didn't completely define the question and that people are guessing what type of site it is. It is the UC Davis Math Department. The main structure of the site is not suitable for a wiki and it is also not the same thing as a course environment like Moodle. Rather, the site is mostly structured as a generic medium-small enterprise. Some components of the site could be a wiki, Moodle, LaTeX plugin, Request Tracker, etc. However, the main issue is not these components. The main issue is that it would be better to decentralize management of the site. Right now, everything that is in the Zope CMS has to go through the sysadmins. Every other user in the department either has to put in a request to them, or write their own web pages with no help from Zope. There are two main reasons for this: (1) Other people in the department don't have time to read the Zope manual. (2) It's a hassle to set up intermediate permissions in Zope. However, there are other people in the department who know how to write computer programs and use markup languages. I wouldn't want a solution that assumes that users either can't be trusted with much more than drag-and-drop, or that they are IT professionals who sleep with documentation manuals. I'm wondering if Plone/Zope still has this quality, since certainly Zope by itself does. But I also wonder sometimes if common-sense flexibility is unfashionable these days, and that things in general have be either mindlessly easy or incredibly powerful.

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• Move Files from a Failing PC with an Ubuntu Live CD

  - by Trevor Bekolay

  You’ve loaded the Ubuntu Live CD to salvage files from a failing system, but where do you store the recovered files? We’ll show you how to store them on external drives, drives on the same PC, a Windows home network, and other locations. We’ve shown you how to recover data like a forensics expert, but you can’t store recovered files back on your failed hard drive! There are lots of ways to transfer the files you access from an Ubuntu Live CD to a place that a stable Windows machine can access them. We’ll go through several methods, starting each section from the Ubuntu desktop – if you don’t yet have an Ubuntu Live CD, follow our guide to creating a bootable USB flash drive, and then our instructions for booting into Ubuntu. If your BIOS doesn’t let you boot using a USB flash drive, don’t worry, we’ve got you covered! Use a Healthy Hard Drive If your computer has more than one hard drive, or your hard drive is healthy and you’re in Ubuntu for non-recovery reasons, then accessing your hard drive is easy as pie, even if the hard drive is formatted for Windows. To access a hard drive, it must first be mounted. To mount a healthy hard drive, you just have to select it from the Places menu at the top-left of the screen. You will have to identify your hard drive by its size. Clicking on the appropriate hard drive mounts it, and opens it in a file browser. You can now move files to this hard drive by drag-and-drop or copy-and-paste, both of which are done the same way they’re done in Windows. Once a hard drive, or other external storage device, is mounted, it will show up in the /media directory. To see a list of currently mounted storage devices, navigate to /media by clicking on File System in a File Browser window, and then double-clicking on the media folder. Right now, our media folder contains links to the hard drive, which Ubuntu has assigned a terribly uninformative label, and the PLoP Boot Manager CD that is currently in the CD-ROM drive. Connect a USB Hard Drive or Flash Drive An external USB hard drive gives you the advantage of portability, and is still large enough to store an entire hard disk dump, if need be. Flash drives are also very quick and easy to connect, though they are limited in how much they can store. When you plug a USB hard drive or flash drive in, Ubuntu should automatically detect it and mount it. It may even open it in a File Browser automatically. Since it’s been mounted, you will also see it show up on the desktop, and in the /media folder. Once it’s been mounted, you can access it and store files on it like you would any other folder in Ubuntu. If, for whatever reason, it doesn’t mount automatically, click on Places in the top-left of your screen and select your USB device. If it does not show up in the Places list, then you may need to format your USB drive. To properly remove the USB drive when you’re done moving files, right click on the desktop icon or the folder in /media and select Safely Remove Drive. If you’re not given that option, then Eject or Unmount will effectively do the same thing. Connect to a Windows PC on your Local Network If you have another PC or a laptop connected through the same router (wired or wireless) then you can transfer files over the network relatively quickly. To do this, we will share one or more folders from the machine booted up with the Ubuntu Live CD over the network, letting our Windows PC grab the files contained in that folder. As an example, we’re going to share a folder on the desktop called ToShare. Right-click on the folder you want to share, and click Sharing Options. A Folder Sharing window will pop up. Check the box labeled Share this folder. A window will pop up about the sharing service. Click the Install service button. Some files will be downloaded, and then installed. When they’re done installing, you’ll be appropriately notified. You will be prompted to restart your session. Don’t worry, this won’t actually log you out, so go ahead and press the Restart session button. The Folder Sharing window returns, with Share this folder now checked. Edit the Share name if you’d like, and add checkmarks in the two checkboxes below the text fields. Click Create Share. Nautilus will ask your permission to add some permissions to the folder you want to share. Allow it to Add the permissions automatically. The folder is now shared, as evidenced by the new arrows above the folder’s icon. At this point, you are done with the Ubuntu machine. Head to your Windows PC, and open up Windows Explorer. Click on Network in the list on the left, and you should see a machine called UBUNTU in the right pane. Note: This example is shown in Windows 7; the same steps should work for Windows XP and Vista, but we have not tested them. Double-click on UBUNTU, and you will see the folder you shared earlier! As well as any other folders you’ve shared from Ubuntu. Double click on the folder you want to access, and from there, you can move the files from the machine booted with Ubuntu to your Windows PC. Upload to an Online Service There are many services online that will allow you to upload files, either temporarily or permanently. As long as you aren’t transferring an entire hard drive, these services should allow you to transfer your important files from the Ubuntu environment to any other machine with Internet access. We recommend compressing the files that you want to move, both to save a little bit of bandwidth, and to save time clicking on files, as uploading a single file will be much less work than a ton of little files. To compress one or more files or folders, select them, and then right-click on one of the members of the group. Click Compress…. Give the compressed file a suitable name, and then select a compression format. We’re using .zip because we can open it anywhere, and the compression rate is acceptable. Click Create and the compressed file will show up in the location selected in the Compress window. Dropbox If you have a Dropbox account, then you can easily upload files from the Ubuntu environment to Dropbox. There is no explicit limit on the size of file that can be uploaded to Dropbox, though a free account begins with a total limit of 2 GB of files in total. Access your account through Firefox, which can be opened by clicking on the Firefox logo to the right of the System menu at the top of the screen. Once into your account, press the Upload button on top of the main file list. Because Flash is not installed in the Live CD environment, you will have to switch to the basic uploader. Click Browse…find your compressed file, and then click Upload file. Depending on the size of the file, this could take some time. However, once the file has been uploaded, it should show up on any computer connected through Dropbox in a matter of minutes. Google Docs Google Docs allows the upload of any type of file – making it an ideal place to upload files that we want to access from another computer. While your total allocation of space varies (mine is around 7.5 GB), there is a per-file maximum of 1 GB. Log into Google Docs, and click on the Upload button at the top left of the page. Click Select files to upload and select your compressed file. For safety’s sake, uncheck the checkbox concerning converting files to Google Docs format, and then click Start upload. Go Online – Through FTP If you have access to an FTP server – perhaps through your web hosting company, or you’ve set up an FTP server on a different machine – you can easily access the FTP server in Ubuntu and transfer files. Just make sure you don’t go over your quota if you have one. You will need to know the address of the FTP server, as well as the login information. Click on Places > Connect to Server… Choose the FTP (with login) Service type, and fill in your information. Adding a bookmark is optional, but recommended. You will be asked for your password. You can choose to remember it until you logout, or indefinitely. You can now browse your FTP server just like any other folder. Drop files into the FTP server and you can retrieve them from any computer with an Internet connection and an FTP client. Conclusion While at first the Ubuntu Live CD environment may seem claustrophobic, it has a wealth of options for connecting to peripheral devices, local computers, and machines on the Internet – and this article has only scratched the surface. Whatever the storage medium, Ubuntu’s got an interface for it! 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• Problem with a blocking network task

  - by user326967

  Hello everyone. I'm new in Java so please forgive any obscene errors that I may make :) I'm developing a program in Java that among other things it should also handle clients that will connect to a server. The server has 3 threads running, and I have created them in the following way : DaemonForUI du; DaemonForPort da; DaemonForCheck dc; da = new DaemonForPort(3); dc = new DaemonForCheck(5); du = new DaemonForUI(7); Thread t_port = new Thread(da); Thread t_check = new Thread(dc); Thread t_ui = new Thread(du); t_port.setName("v1.9--PORTd"); t_check.setName("v1.9-CHECKd"); t_ui.setName("v1.9----UId"); t_port.start(); t_check.start(); t_ui.start(); Each thread handles a different aspect of the complete program. The thread t_ui is responsible to accept asynchronous incoming connections from clients, process the sent data and send other data back to the client. When I remove all the commands from the previous piece of code that has to with the t_ui thread, everything runs ok which in my case means that the other threads are printing their debug messages. If I set the t_ui thread to run too, then the whole program blocks at the "accept" of the t_ui thread. After reading at online manuals I saw that the accepted connections should be non-blocking, therefore use something like that : public ServerSocketChannel ssc = null; ssc = ServerSocketChannel.open(); ssc.socket().bind(new InetSocketAddress(port)); ssc.configureBlocking(false); SocketChannel sc = ssc.accept(); if (sc == null) { ; } else { System.out.println("The server and client are connected!"); System.out.println("Incoming connection from: " + sc.socket().getRemoteSocketAddress()); in = new DataInputStream(new BufferedInputStream(sc.socket().getInputStream())); out = new DataOutputStream(new BufferedOutputStream(sc.socket().getOutputStream())); //other magic things take place after that point... The thread for t_ui is created as follows : class DaemonForUI implements Runnable{ private int cnt; private int rr; public ListenerForUI serverListener; public DaemonForUI(int rr){ cnt = 0; this.rr = rr; serverListener = new ListenerForUI(); } public static String getCurrentTime() { final String DATE_FORMAT_NOW = "yyyy-MM-dd HH:mm:ss"; Calendar cal = Calendar.getInstance(); SimpleDateFormat sdf = new SimpleDateFormat(DATE_FORMAT_NOW); return (sdf.format(cal.getTime())); } public void run() { while(true) { System.out.println(Thread.currentThread().getName() + "\t (" + cnt + ")\t (every " + rr + " sec) @ " + getCurrentTime()); try{ Thread.sleep(rr * 1000); cnt++; } catch (InterruptedException e){ e.printStackTrace(); } } } } Obviously, I'm doing something wrong at the creation of the socket or at the use of the thread. Do you know what is causing the problem? Every help would be greatly appreciated.

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