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• Oracle WebCenter @ OpenWorld 2012

  - by kellsey.ruppel

  This week, we want to focus on giving our blog readers a preview of Oracle WebCenter related events and activities happening at Oracle OpenWorld this year! Today's guest post comes from Jamie Rancourt, Senior Manager of Product Management for Oracle WebCenter. Are you registered to attend OpenWorld 2012 in San Francisco from September 30 – October 4?  If not, the conference details and registration information can be found at http://oracle.com/openworld!  Here’s a brief run down of the planned activities for Oracle WebCenter at this year’s event. WebCenter Sessions This year WebCenter will be featured in 36 sessions across the following tracks: Web Experience Management, Portals, Content Management and Social Network Middleware for Enterprise Applications Financial Management Oracle ADF and Fusion Application Development Applications Tools and Technology Applications Strategy Life Sciences Customer Relationship Management Oracle RightNow CX Cloud Service Siebel Applications SOA and Business Process Management Oracle Fusion Applications Oracle Commerce Retail Social Business Cloud Computing Here are a few of the sessions to wet your appetite: Oracle WebCenter Strategy: Engaging your Customers.  Empowering your Business Oracle WebCenter Sites Strategy & Vision Oracle WebCenter Content Strategy & Vision Oracle WebCenter Portal Strategy & Vision Oracle Social Network Strategy & Vision Develop a Mobile Strategy with Oracle WebCenter: Engage Customers, Employees, and Partners Oracle WebCenter’s Cloud Strategy: From Social and Platform Services to Mash-ups We also have 4 interactive customer panels planned for the event: Using Web Experience Management to Drive Online Marketing Success Land Mines, Potholes, and Dirt Roads: Navigating the Way to ECM Nirvana Becoming a Social Business: Stories from the Front Lines of Change Building Next-Generation Portals: An Interactive Customer Panel Discussion And there are many more sessions for you to attend to learn everything there is to know about Oracle WebCenter from our product experts and partners. Make sure to visit the Content Catalog for the complete session details Labs and Demos This year’s event also features 4 WebCenter hands on labs, each focusing on a different product area including Portal, Content, Sites and Social Network.  In addition to the labs, there will be 6 demos featuring Oracle WebCenter in both the Fusion Middleware and Cloud pavilions.  Make sure you stop by to see the latest demos and meet our knowledgeable product managers! And don't forget about the Oracle WebCenter Customer Appreciation Event, which is sponsored by our Partners and will take place on Tuesday, October 2nd at The Palace Hotel. Be sure to watch the blog for more information in the coming months with how to register! We look forward to seeing you at Oracle OpenWorld 2012!

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• Post Crosstalk 2012

  - by David Dorf

  This year the Oracle Retail users conference, Crosstalk, had a 20% increase in attendees, which was driven by both new customers and those acquired via Endeca.  As the product assets of Oracle have grown, so has the completeness of the solution set.  This year was marked by the breadth of omni-channel stories. Rose Spicer and her marketing team (see photo on left) always strive for an equal balance of retailer presentations, networking opportunities, and unique experiences -- this year was no exception.  We had 41 different retailers from China, Russia, South Africa, Brazil, Chile, US, Canada and the UK sharing their insights with one another. In all there were 251 executives from 120 iconic brands such as Daphne, Kohl's, Morrisons, Abercrombie & Fitch, Hot Topic, Talbots, Petco, Deckers, Sportmaster, Mr. Price, Falabella, and Disney to name a few. From a product perspective, there were a few new developments from Oracle Retail: Endeca's search engine has been integrated into the ATG commerce platform. The latest Retail Analytics application, Oracle Retail Customer Analytics, is generally available. Oracle Retail previewed a new fully-integrated mobile POS. But the real benefit of attending Crosstalk was hearing about the experiences of retailers and partners.  Here are are a few interesting facts I picked up: At Kohl's, the most popular website accessed by customers within their stores is Facebook.  With all the buzz about showrooming, I was really expecting it to be Amazon. Daphne, a Chinese shoe retailer, is opening 3 new stores per day.  Being located near the factories allows them to have a very agile supply chain as well. Disney Stores have increased sales by 25% at stores upgraded to include Mobile POS.  They continue to lead the pack with excellent customer experiences. Quicksilver reported that 1 in 5 visits to their website comes from a tablet.  More evidence that tablets are replacing traditional PCs in households. By tagging shoes with RFID, Saks is able to ensure all shoe models are on display.  If a model is not being displayed, it has no chance of being sold. Additionally, there were awards, store tours on Michigan Avenue, fireworks at Navy Pier, and the Oracle Retail house band, Bolo313, performing at Solider Field.  Speaking of which, a few retailers got on stage and jammed with band -- possible rival to Rock & Roll Retail? You can always find the latest info from us at the Retail Rack. The next events on tap are the Partner Summit followed by OpenWorld.

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• SQLAuthority News – Presented Soft Skill Session on Presentation Skills at SQL Bangalore on May 3, 2014

  - by Pinal Dave

  I have presented on various database technologies for almost 10 years now. SQL, Database and NoSQL have been part of my life. Earlier this month, I had the opportunity to present on the topic Performing an Effective Presentation. I must say it was blast to prepare as well as present this session. This event was part of the SQL Bangalore community. If you are in Bangalore, you must be part of this group. SQL Bangalore is a wonderful community and we always have a great response when we present on technology. It is SQL User Group and we discuss everything SQL there. This month we had SQL Server 2014 theme and we had a community launch of SQL Server. We have the best of the best speakers presenting on SQL Server 2014 technology. The event had amazing speakers and each of them did justice to the subject. You can read about this over here. In this session I told a story from my life. I talked about who inspired me and how I learned to speak in public. I told stories about two legends  who have inspired me. There is no video recording of this session. If you want to get resources from this session, please sign up my newsletter at http://bit.ly/sqllearn. Well, I had a great time at this event. We had over 250 people showed up at this event and had a grand  time together. I personally enjoyed a session of Amit Benerjee, Balmukund Lakhani and Vinod Kumar. Ken and Surabh also entertained the audience. Overall, this was a grand event and if you were in Bangalore and did not make it to this event. You did miss out on a few things. Here are a few photos of this event. SQL Bangalore UG Nupur, Chandra, Shaivi, Balmukund, Amit, Vinod [captions This] SQL Bangalore UG Audience Pinal Dave presenting at SQL UG in Bangalore Here are few of the slides from this presentation: Reference: Pinal Dave (http://blog.sqlauthority.com)Filed under: PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, SQLAuthority Author Visit, SQLAuthority News, T SQL

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• Getting from a user-story to code while using TDD (scrum)

  - by Ittai

  I'm getting into scrum and TDD and I think I have some confusion which I'd like to get your feedback about. Let's assume I have a user-story in my backlog, in order for me to start developing it as part of TDD I need to have requirements, right so far? Is it true to say that the product manager and the QA should be responsible for taking the user-story and breaking it down to acceptance tests? I think the above is true since the acceptance tests need to be formal, so they can be used as tests, but also human readable so that the product can approve they are the requirements, right? Is it also true that I later take these acceptance tests and use them as my requirements, i.e. they are a set of use-cases which I implement (through TDD)? I hope I'm not making too much of a mess but that's the current flow I have in mind right now. Update I think my initial intentions were unclear so I'll try to rephrase. I want to know more details about the scrum flow of turning a user-story into code while using TDD. The starting point is obvious, a user surfaces a need (or the user's representative as the product) which is a short 1-2 lines description in the known format and that is added to the product backlog. When there is a spring planning meeting user-stories are taken from the backlog and assigned to developers. In order for a developer to write code they need requirements (especially in TDD since the requirements are what the tests are derived from). When, by whom and to which format are the requirements compiled? What I had in mind was that the product and QA define the requirements via acceptance tests (I'm thinking of automatic using FitNesse or the sort but that's not the core I think) which help to serve 2 purposes at the same time: They define "Done" properly. They give a developer something to derive tests from. I wasn't sure when these were written (before the sprint they're picked then that might be a waste since additional information will arrive or the story won't be picked, during the iteration then the developer might get stuck waiting for them...)

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• Oracle 5th Annual Maintenance Summit - Orlando March 22-23, 2011

  - by stephen.slade(at)oracle.com

  It's not too late to register today or tomorrow for this exclusive 'Maintenance Professionals Only" event.  In 4 tracks, 27 customer and partner speakers will present case studies and success stories in these 'no-sell zone' sessions. The take-aways will be worth attending!This "2 in 1" event combines a Customer Showcase featuring Orlando Utilities Commission (OUC) and Maintenance Summit.  OUC - the local municipal utility providing residential, commercial, and industrial customers with clean, reliable, and affordable electric and water services - will open the event with their CIO as keynote speaker, and host tours of their fleet, facility, and power generation operations. Recognized as a green leader, OUC has been the most reliable power provider in Florida the past 9 years due, in large part, to the operational efficiencies of its plant and asset maintenance systems. This Summit will feature breakout session tracks for EBS, JD Edwards, PeopleSoft and Sustainability. Highlights include over 12 Oracle solution demo stations, over 25 interactive breakout sessions, pool-side networking reception with live band, partner exhibit pavilion and special appearance by Sean D. Tucker, Team Oracle Stunt-Pilot!  Dates:                   March 22-23, 2011 Location:             Orlando World Center Marriott, Orlando, Florida Evite:                     http://www.oracle.com/us/dm/h2fy11/65971-nafm10019768mpp191c003-oem-304204.html Highlights:          Keynotes, Oracle Expert Demo Stations, Interactive Breakout Sessions, Networking Reception, Partner Pavilion, Speakers Tracks:                 EBS, JDE, PSFT, Sustainability Tours:                  Orlando Utility Operations, Fleet and Facility Oracle Demo Stations:  Agile, AutoVue, Primavera, MOC/SSDM, Utilities, PIM, PDQ, UCM, On Demand, Business Accelerators, Facilities Work Management, EBS Enterprise Asset Management, PeopleSoft Maintenance Management, Technology, Hardware/Sun. Partner-Sponsors:   Viziya, Global PTM, MiPro, Asset Management Solutions, Venutureforth, Impac Services, EAM Master, LLC, Meridium

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• Fast Data: Go Big. Go Fast.

  - by J Swaroop

  Cross-posting Dain Hansen's excellent recap of the Big Data/Fast Data announcement during OOW: For those of you who may have missed it, today’s second full day of Oracle OpenWorld 2012 started with a rumpus. Joe Tucci, from EMC outlined the human face of big data with real examples of how big data is transforming our world. And no not the usual tried-and-true weblog examples, but real stories about taxi cab drivers in Singapore using big data to better optimize their routes as well as folks just trying to get a better hair cut. Next we heard from Thomas Kurian who talked at length about the important platform characteristics of Oracle’s Cloud and more specifically Oracle’s expanded Cloud Services portfolio. Especially interesting to our integration customers are the messaging support for Oracle’s Cloud applications. What this means is that now Oracle’s Cloud applications have a lightweight integration fabric that on-premise applications can communicate to it via REST-APIs using Oracle SOA Suite. It’s an important element to our strategy at Oracle that supports this idea that whether your requirements are for private or public, Oracle has a solution in the Cloud for all of your applications and we give you more deployment choice than any vendor. If this wasn’t enough to get the juices flowing, later that morning we heard from Hasan Rizvi who outlined in his Fusion Middleware session the four most important enterprise imperatives: Social, Mobile, Cloud, and a brand new one: Fast Data. Today, Rizvi made an important step in the definition of this term to explain that he believes it’s a convergence of four essential technology elements: Event Processing for event filtering, business rules – with Oracle Event Processing Data Transformation and Loading - with Oracle Data Integrator Real-time replication and integration – with Oracle GoldenGate Analytics and data discovery – with Oracle Business Intelligence Each of these four elements can be considered (and architect-ed) together on a single integrated platform that can help customers integrate any type of data (structured, semi-structured) leveraging new styles of big data technologies (MapReduce, HDFS, Hive, NoSQL) to process more volume and variety of data at a faster velocity with greater results.  Fast data processing (and especially real-time) has always been our credo at Oracle with each one of these products in Fusion Middleware. For example, Oracle GoldenGate continues to be made even faster with the recent 11g R2 Release of Oracle GoldenGate which gives us some even greater optimization to Oracle Database with Integrated Capture, as well as some new heterogeneity capabilities. With Oracle Data Integrator with Big Data Connectors, we’re seeing much improved performance by running MapReduce transformations natively on Hadoop systems. And with Oracle Event Processing we’re seeing some remarkable performance with customers like NTT Docomo. Check out their upcoming session at Oracle OpenWorld on Wednesday to hear more how this customer is using Event processing and Big Data together. If you missed any of these sessions and keynotes, not to worry. There's on-demand versions available on the Oracle OpenWorld website. You can also checkout our upcoming webcast where we will outline some of these new breakthroughs in Data Integration technologies for Big Data, Cloud, and Real-time in more details.

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• Six Unusual Blogs I Like

  - by Bill Graziano

  I subscribe to and read over 100 SQL Server blogs every day.  I link to posts that I think are interesting.  I also read a fair number of non-SQL Server blogs.  Here are a few that I think are interesting. danah boyd. She is a researcher with Microsoft and writes about privacy, social media and teenagers.  I discovered her blog while looking for strategies to keep my personal and professional life separate.  (I haven’t found a good solution to that yet.)  Her stories of how teenagers use Facebook and other social media tools are fascinating. Clayton’s Web Snacks.  Steve Clayton works at Microsoft and has a variety of blogs out there.  This one focuses on … hmmm.  His latest posts are on graffiti, infographics, paper tweets, cartoons and slow motion videos.  It’s mostly visual and you never really know what you’ll get.  It’s always interesting though and I like what he posts.  It’s good creative stuff. Seth Godin.  Seth writes about Marketing.  I read him for motivation to get off my butt and get things done.  He’s a great motivator who encourages you to think big.  And do something! Ask the Pilot.  Patrick Smith is a commercial airline pilot writing about the airline industry.  He’s a great debunker of myths (no they don’t reduce oxygen in the cabin to keep you docile).  My favorite topics include the TSA, flying myths, airport reviews and flight delays. My old favorite flight blog used to be enplaned.  No one knew who wrote it.  It focused on the economics of the airline industry.  It was fascinating stuff.  One day it was gone.  The entire blog was deleted.  Someone tracked down some partial archives and put them online. The Agent’s Journal.  Jack Bechta is an NFL agent.  He writes about the business side of the NFL, the draft and free agency.  Lately he’s been writing about the potential lockout.  He has a distinct lack of hype which I find very refreshing.  xkcd.  I call this the comic for smart people.  A little math, some IT and internet privacy thrown in all make an unusual comic. Funny and intelligent.

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• Set up a TFS Server/Service demo environment in less than 1 minute now!

  - by Tarun Arora

  Release Notes – http://tfsdemosetup.codeplex.com/  | Download | Source Code | Report a Bug | Ideas To Demonstrate the capabilities of TFS 2012 Server/Service Task board you would need to set up TFS with some teams, a few team members, some sample stories, tasks, etc. That’s too many steps if you as me! Hi! My name is Tarun Arora, I am a Microsoft MVP in Visual Studio ALM & a Visual Studio ALM Ranger, as a consultant I have had to demo TFS Preview to potential customers several times a day. I usually create the team project during the demo to show off how quick and efficient it is, but setting up teams, team members, tasks usually takes longer I don’t prefer carrying out these steps during the demo. I have developed a .net based console application which uses the TFS API to create a standard demo environment saving me from all these manual steps. The console application reads the set up information from an XML file, leaving the setup process highly customizable. Figure 1 – Demo Dictionary, change values here for unique setup The console application today sets up, 1. Create a new Team 2. Set the team as the default team 3. Configure team settings      a. Set Backlog Iteration path      b. Set Team Iterations and start & finish dates      c. Set Team Area path 4. Add Team Members 5. Add Product Backlog Items & linked Tasks. Image 2 – The team website before (on the left) and after (on the right) running the console app Image 3 – Team configuration before (on left) and after (on right) with new team Demo and 2 members Image 4 – Iteration configuration before (on left) and after (on right) with new backlog iteration path & sprint dates set Image 5 – Area configuration (on left) and after (on right) with area path configured for the team   Image 6 – A demo ready Task Board and Task Board for Team Members Credits, - Mattias Sköld [Visual Studio ALM Ranger] – I have used TfsTeamTools to perform team creation & add members - Ivan Popek – TFS 2012 API blog posts had some fantastic reusable samples.  - Shai Raiten [Microsoft ALM MVP] – Great collection of posts on TFS API. Enjoy!

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• Great Expectations - Fusion HCM Highlights at OOW

  - by Kathryn Perry

  A guest post by Lisa Conley, Principal Product Strategy Manager, Fusion HCM, Oracle Applications Development Oracle Open World is just around the corner! There's always so much to see and do and learn at the conference so I want to share some of the 'don't miss' Fusion HCM highlights with you. (Use this tool to search by session number to get a full description.) For starters, we have several customers who will be sharing their Fusion HCM implementation stories. We'll kick off these presentations with a customer panel at 12:15 on Monday in Moscone West 2005 (CON9420). You'll hear from Zillow, the Gerson Lehrman Group, UBS, and ConAgra about their experiences with our products. Oracle partners MarketSphere (CON8581) and eVerge (CON3800) have implemented Fusion HCM themselves and and will talk about how they'll use their experiences to help customers with their implementations (both are in Moscone West 2006). Beth Correa, CEO of Official Payroll Advisor, will highlight her favorite things about Oracle Fusion HCM Payroll on Tuesday at 11:45 in Moscone West 2006 (CON6691). And you'll get to hear from customers again when they speak with Steve Miranda in his Oracle Applications: Strategic Directions and Recommendations session on Tuesday at 1:15 in Moscone West 2002/2004 (CON11434). To bring it all together for you, we've listed all your Fusion HCM opportunities to learn and interact in this Focus On Document. I am really looking forward to the sessions on Human Capital Management in the Cloud. The Oracle Cloud combines the multiple product offerings into a single environment that leverages a common technology infrastructure enabling users to focus on their business - not the business of managing environments. On Tuesday at 10:15 in Moscone West 2002/2004, there is a General Session entitled the Future of Oracle HCM -- Strategy and Roadmap (GEN9505). This will touch on all product lines. Fusion HCM will be highlighted in Gretchen Alarcon's Oracle HCM: Overview, Strategy, Customer Experiences, and Roadmap session on Monday at 12:15 in Moscone West 2005 (CON9410). Also on Tuesday at 1:15 in Moscone West 2006, is a session focused on Talent Management and how you can try out these new products, co-existing with your current product set (CON9430). This is important in that you can test the waters before diving in. ConAgra will be sharing their experience in this session as well.  And of course, if you want to have a personal demonstration, please come by the Oracle DEMOgrounds in West Exhibition Hall Level 1 or the Oracle Cloud Services Lounge at Moscone West Level 3 where our Oracle HCM Cloud Services experts will be ready to answer your questions. I hope you have a wonderful week in San Francisco.Lisa ConleyPrincipal Product Strategy Manager, Fusion HCMApplications DevelopmentOracle Corporation

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• Announcing the New Virtual Briefing Center

  - by Theresa Hickman

  Do you want to hear about real-world customer success stories? Or listen to Oracle Application leaders discuss the value in the latest releases of Oracle Application products? Do you want one place to download up-to-date content, including white papers, podcasts, webcasts and presentations? Did you miss the Virtual Trade Show at the beginning of 2011? If you answered yes to any of these questions, then the Virtual Briefing Center is the place to get up-to-date Oracle product information for Oracle E-Business Suite, PeopleSoft, JD Edwards, Fusion, Siebel and Hyperion across multiple product areas from financials, procurement, supply chain, CRM, Performance Management, and more. Every month we will have "Monthly Spotlights" to showcase new content. The following lists the upcoming live webcasts in July 2011: Weds. July 6, 2011 at 9:00 a.m. PST/12:00 p.m. EST: Hear about Amway’s upgrade to Oracle E-Business Suite 12.1 and how they stabilized financial modules, especially the month-end close processes. Thurs. July 14, 2011 at 9:00 a.m. PST/12:00 p.m. EST: Hear West Corporation share their PeopleSoft 9.1 upgrade, resulting in improved self-service, more robust reporting capabilities and new workflow and processes. Thurs. July 21, 2011 at 9:00 a.m. PST/12:00 p.m. EST: Learn how MFlex improved their operations, saved manpower and reduced time to close with their upgrade to JD Edwards EnterpriseOne 9.0. Thurs. July 28, 2011 at 9:00 a.m. PST/12:00 p.m. EST: IEEE discusses their upgrade to Siebel 8.1 using open web service architecture for faster SOA enablement allowing them to scale their membership capacity by 250%. If you cannot attend any of the above live events, that's OK because each of the webcasts in this series will be recorded and available on demand. And for you Financials folks who may have missed the webcasts from the Virtual Trade Show earlier this year, you can view them on demand by Visiting the Resource Library: Planning Your Successful Upgrade to Oracle E-Business Suite Financials 12.1. In this session, Bryant and Stratton College talk about their upgrade. Planning Your Successful Upgrade to PeopleSoft Financials 9.1. In this session, the University of Central Florida share their upgrade story. Fusion Financials: The New Standard for Finance. In this session, Terrance Wampler, the VP of Financial Application Strategy discusses the business value of Oracle's next generation financial applications and how customers can take advantage of Fusion Financials alongside their existing investments. What are you waiting for? Register now!

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• Dawn of the Enterprise Social Developer

  - by Mike Stiles

  Social is not just for poking friends, posting videos of cats playing pianos, or even just for brand marketing anymore. It has become a key form of communication internally and externally across every area of the enterprise. As a Java developer, are you positioning yourself for the integration of social into enterprise business systems that’s on the near horizon? Because it’s the work you do and the applications you build that will influence what the social-enabled enterprise is going to look like and how it’s going to operate. But as a social developer, step one is wrapping your arms around all the things that are possible. Traditionally, the best exploration, brainstorming and innovation come from collaborating with other developers. That’s how the big questions can be hashed (or hacked) out. Is Java the best social development environment? If not, what is? What’s already being done in terms of application integration? The JavaOne Social Developer Program will offer up a series of talks and events on those very issues Tuesday, October 2 at the San Francisco Hilton. If you’re interested in embarking on this newest frontier of enterprise social development, you can connect with others who are thinking the same thing and get moving on your first project.Talks will include: Emergence Of The Social EnterpriseExtending Social into Enterprise Applications and Business ProcessesIntro to Open Graph and Facebook's APIs Building the Next Wave of Social Commerce Platforms Social Data and the Enterprise LinkedIn: A Professional Network Built with Java Technologies and Agile Practice Social Developer Hackathon In addition to these learning and discussion opportunities, you might consider joining the new Oracle Social Developer Community (OSDC), where the interaction and collaboration can continue indefinitely. It doesn’t take a lot of tea leaf reading to know that the cloud will house the enterprise technology of the future, and social (as well as the rich data it brings) is going to be a major part of that as social integrates across every business function as there’s proven value for consumer facing initiatives. The next phase of social development is going to involve combining enterprise data from multiple sources, new and existing, social and traditional, in order to tell compelling and usable stories. And social is coming to the enterprise quickly, meaning you as a development leader should seek to understand not just what's worked on the consumer side, but what aspects of those successes can be applied inside the organization. Get educated, get connected, and consider registering for this forward-looking event now to get started with enterprise social development.

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• Salt River Project Identifies US$500,000 in Cost Reduction Opportunities Through Unified IT Portfolio Management

  - by Melissa Centurio Lopes

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Salt River Project (SRP) includes two entities serving the Phoenix area: the Salt River Project Agricultural Improvement and Power District and the Salt River Valley Water Users’ Association. The SRP district operates various power plants and generating stations to provide electricity to nearly 956,000 retail customers. The SRP association maintains an extensive system of reservoirs, wells, and irrigation laterals to deliver nearly 1 million acre-feet of water annually. Salt River Project implemented Oracle’s Primavera Portfolio Management to unify management of its extensive IT portfolio, including essential utility systems, like work and asset management, as well as programming frameworks and development tools. With the system, SRP discovered almost US$500,000 in cost-reduction opportunities by identifying redundant or low use software, including 150 applications that are close to being unsupported. The company retired 10 applications in the last year and upgraded 34 systems. SRP also identified preferred technologies and ensured that more than 90% of applications are based on standard technologies—reducing procurement costs, simplifying maintenance support, and lowering total cost of ownership. Solutions: Provided approximately 70 users in the IT support group with detailed insight into the product lifecycle of each piece of IT infrastructure and software in the entire portfolio Discovered almost US$500,000 in cost reduction opportunities by identifying redundant or low use software that could be eliminated or migrated to alternative solutions Identified approximately 150 applications that are close to being unsupported and prioritized them to begin modernization Click here to view more Oracle Primavera Portfolio Management solutions for SRP. Why Oracle Salt River Project chose Oracle’s Primavera Portfolio Management after evaluating it against four other solutions. “Oracle’s Primavera Portfolio Management offered the most functionality to support our diverse needs,” said Eileen Ahles, IT portfolio manager, Salt River Project. Read the complete customer success story Access a list of all Primavera customer success stories

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• Evaluating Scrum - is it okay to have people with multiple roles in a Scrum team?

  - by Wayne M

  I'm evaluating some Agile-style methodologies for possible introduction to my team. With Scrum, is it allowable to have the same person perform multiple roles? We have a small team of four developers and a web designer; we don't really have a lead (I fulfill this role), QA testers or business analysts, and all of our development tasks come from the CIO. Automated testing is seen as a total waste of time, and everything focuses on speed and not quality. What will happen is the CIO will come up with a development task (whether a feature or a bug) and give it to a developer (not to the whole team, to an individual, often in private or out of the blue) who is then expected to get it completed. The CIO doesn't gather requirements beyond the initial idea (and this has bitten us before as we'll implement something only to find out that none of the end users can use the feature, because they weren't consulted or even informed about it before we developed it, and in a panic we'll be told to revert the change) but requires say in/approval of everything that we do. First things first, is a Scrum style something to consider to introduce some standards and practices? From reading, Scrum seems to rely on a bit more trust and communication and focuses more on project management than on development, which is something we are completely devoid of as we don't have any semblance of project management at present. Second, if it can work is it unreasonable for someone, let's say myself, to act as both ScrumMaster and a developer? Or for a developer to also be the Product Owner (although chances are this will be the CIO, who isn't a developer)? I realize the Scrum Master and the Product Owner should be different people but at the same time I don't think we have anyone who has the qualities of a Product Owner (chances are it would turn into a "I need all these stories, I don't care how but get it done" type of deal and/or any freeze would be unfrozen on a whim). It seems to me that I might need to pick and choose pieces of Scrum/XP/Lean to compensate for how things are done currently, as it's highly unlikely that the mentality can be changed; for instance Pair Programming would never fly (seen as a waste, you get half the tasks done if you need two people for everything), TDD would be a hard sell, but short cycles would be welcomed.

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• My program at #MIX10

  - by Laurent Bugnion

  Getting ready to fly to Vegas and MIX10 is really an exciting time! It is also a very busy time, because we are working on a few projects that will be shown on stage, I have my presentation to prepare, and of course as always the book… though these days it has been a bit on the back burner to be honest ;) I arrive in Vegas on Sunday evening around 10PM, so I won’t be able to make it to the traditional IdentityMine dinner this year. I am sure it will be fun nonetheless! My session: Understanding the MVVM pattern http://live.visitmix.com/MIX10/Sessions/EX14 My session is scheduled on the first day, which is awesome, so I am crossing my fingers and hoping that the MIX team doesn’t change it at the last minute… The session will take place on Monday, the 15th of March, 2PM, Room Lagoon F Important: remember that the USA are moving to Summer time on Sunday, so don’t forget to adjust your watches!! Ask the Experts On Monday evening, I will attend the Ask the Experts event, which is taking place between 5Pm and 6:30PM in the main meal hall. This will be a great occasion to grab a beer and talk about code. The Commons MIX has a great place called the Commons, a great location to chill between sessions, and meet tons of interesting people. I love the Commons and plan to spend a lot of time there to meet as many people as I can. Parties I was invited to a few parties, and will do my best to avoid conflicts :) I plan to be at the following events: Silverlight Mixers on Monday evening Insiders MIX party on Tuesday Silverlight partner happy hour on Tuesday too This is a lot of fun, but at the same time we all know that the best value of a conference is to meet people face to face. This is just the right occasion.  And on Thursday… On Thursday I will be attending a Silverlight event at the Luxor. It will be a very busy day, perfect way to end the conference. I fly back home on Friday morning, but due to a long stop in Washington DC (where I intend to go downtown and take pictures… except if the weather is bad, in which case I will probably go to the museum of flight), I will reach home only on Sunday. Getting hold of me The best way to reach me during MIX is to send me a message on Twitter. I will regularly tweet my location at the conference, so make sure to come and meet me. I am eager to make new friends, to talk about the fantastic jobs we did in WPF and Silverlight over the past year and hear your war stories! http://www.twitter.com/lbugnion   Laurent Bugnion (GalaSoft) Subscribe | Twitter | Facebook | Flickr | LinkedIn

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• Cannot boot into system after deleting partition

  - by Clayton

  Okay...so this was kind of a stupid thing for me to do now that I think back on it. I was experiencing a ton of lag and not as much memory that I could use after installing Ubuntu 12.04. So after remembering I had installed multiple server versions of Ubuntu 12.04 by mistake, I went into Disk Management and proceeded to delete each and every one. Everything went fine. Up until this week, I have not experienced any problems. But starting yesterday I began to get lag just as I had before, and nothing fixed the problem. I decided to remove the Ubuntu partition, since I was also experiencing a visual error when given the option to select one to boot(the screen doesn't come up at all, and I recieved a monitor resolution error instead, but could still access both Windows and Ubuntu via arrow keys). After deleting the Ubuntu partition, so that I could see if running just Windows would fix the problem, I proceeded with what I was doing, installing a few programs that were not tied to my prediciment in any way. Upon rebooting my desktop, however, I recieved the following error: error: unknown filesystem. grub rescue> Hoping I could boot into Ubuntu via a pendrive and possibly backup my important files and wipe the hard drive to start fresh, I installed Ubuntu 13.04, but even that does not boot. Instead, I get this message on a terminal screen: SYSLINUX 4.06. EDD 4.06-pre1 Copyright (C) 1994-2011 H. Peter Anvin et al ERROR: No configuration file found No DEFAULT or UI configuration directive found! boot: So more or less, my desktop is screwed. I need to be able to get to the files inside because of my job as an artist, as well as retrieve my documents for my stories stored on Windows. Once I can succeed in solving this once and for all, I know for a fact I will stick to Ubuntu only, and install what is required to be able to run any Windows applications I used to use or need to use. I would rather not reformat the hard drive, and if I need to, it is a last resort. And I doubt I can use a Windows Recovery Disk to get my files back, as my mom has thrown out a lot of the installation disks and paperwork I would need to even follow through with that. :\ Keep in mind that I am a novice/newbie when it comes to Linux, but am hoping ot become better at it as time goes by. I appreciate any help you guys can give me. This will probably be the last time I attempt to do anything that could risk the well-being of my PC. (I've also looked through various questions on the site and tested a lot of the solutions. None seem to have worked.)

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• The Social Business Thought Leaders

  - by kellsey.ruppel

  Enterprise Gamification, Big Data, Social Support, Total Customer Experience, Pull Organizations, Social Business. Are these purely the latest buzzwords to enter the market or significant trends that companies should keep an eye on? Oracle recently sponsored and presented at the 5th Social Business Forum, one of the largest European events on the use of social media as a business tool and accelerator. Through the participation of dozens of practitioners, experts and customer success stories, the conference demonstrated how a perfect storm of technology, management and cultural change is pushing peer-to-peer conversations deep into business processes. It is clear that Social Business is serving as a new propellant of agility, efficiency and reactivity. According to Deloitte and MIT what we have learned to call Social Business is considered important in the next 3 years by 86% of managers (see Social Business: What Are Companies Really Doing?, MIT Sloan Management Review and Deloitte). McKinsey further estimates the value that can be unlocked in terms of knowledge-worker productivity, consumer insights, product co-creation, improved sales, marketing and customer service up to $1300B (See The social economy: Unlocking value and productivity through social technologies, McKinsey Global Institute). This impacts any industry, with the strongest effects seen in Media & Entertainment, Technology, Telcos and Education. For those not able to attend the Social Business Forum and also for the many friends that joined us in Milan, we decided to keep the conversation going by extracting some golden nuggets from the perspective of five of the most well-known thought-leaders in this space. Starting this week you will have the chance to view: John Hagel (Author of the Power of Pull and Co-Chairman Center for the Edge at Deloitte & Touche) Christian Finn (Senior Director, WebCenter Evangelist at Oracle) Steve Denning (Author of The Radical Management and Independent Management Consulting Professional) Esteban Kolsky (Principal & Founder at ThinkJar) Ray Wang (Principal Analyst & CEO at Constellation Research) Stay tuned to hear: How pull organizations are addressing some of the deepest challenges impacting the market. How to integrate social into existing infrastructure and processes. How to apply radical management to become more agile and profitable. About the importance of gamification as an engagement lever. The first interview with John Hagel will be published tomorrow. Don't miss it and the entire series!

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• Introducing Agile development after traditional project inception

  - by Riggy

  About a year and a half ago, I entered a workplace that claimed to do Agile development. What I learned was that this place has adopted several agile practices (such as daily standups, sprint plannings and sprint reviews) but none of the principles (just in time / just good enough mentality, exposing failure early, rich communication). I've now been tasked with making the team more agile and I've been assured that I have complete buy-in from the devs and the business team. As a pilot program, they've given me a project that just completed 15 months of requirements gathering, has a 110 page Analysis & Design document (to be considered as "written in stone"), and where I have no access to the end users (only to the committee made up of the users' managers who won't actually be using the product). I started small, giving them a list of expected deliverables for the first 5 sprints (leaving the future sprints undefined), a list of goals for the first sprint, and I dissected the A&D doc to get enough user stories to meet the first sprint's goals. Since then, they've asked why we don't have all the requirements for all the sprints, why I haven't started working on stuff for the third sprint (which they consider more important but is based off of the deliverables of the first 2 sprints) and are pressing for even more documentation that my entire IT team considers busy-work or un-related to us (such as writing the user manual up-front, documenting all the data fields from all the sprints up front, and more "up-front" work). This has been pretty rough for me as a new project manager, but there are improvements I have effectively implemented such as scrumban for story management, pair programming, and having the business give us customer acceptance tests up front (as part of the requirements documentation). So my questions are: What can I do to more effectively introduce change to a resistant business? Are there other practices that I can introduce on the IT side to help show the business the benefits of agile? The burden of documentation is strangling us - the business still sees it as a risk management strategy instead of as a risk. What can we do to alleviate their documentation concerns and demands (specifically the quantity of documentation and their need for all of it up front)? We are in a separate building from our business, about 3 blocks away and they refuse to have their people on the project co-habitate b/c that person "won't be able to work on their other projects while they're at our building." They expect us to always go over there and to bundle our questions so that we can ask them all at once and not waste that person's time with "constant interruptions." What can we do to get richer communication from them? Any additional advice would also be appreciated. Thanks!

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• The Solution

  - by Patrick Liekhus

  So I recently attended a class about time management as well as read the book “The Seven Habits of Highly Effective People” by Stephen Covey.  Both have been instrumental in helping me get my priorities aligned as well as keep me focused. The reason I bring this up is that it gave me a great idea for a small application with which to create a great technical stack solution that would be easy to demo and explain.  Therefore, the project from this point forward with be the Liekhus.TimeTracker application which will bring some the time management skills that I have acquired into a technical implementation.  The idea is rather simple, but leverages some of the basic principles of Covey along with some of the worksheets that I garnered from class.  The basics are as such: 1) a plan is a must have and 2) write it down!  A plan not written down is just an idea.  How many times have you had an idea that didn’t materialize?  Exactly.  Hence why I am writing it all down now! The worksheet consists of a few simple columns that I will outline below as well as some modifications that I made according to the Covey habits.  The worksheet looks like the following: Status Issue Area CQ Notes P  F  L     1234   P  F  L     1234   P  F  L     1234   P  F  L     1234   P  F  L     1234   P  F  L     1234   P  F  L     1234   P  F  L     1234   P  F  L     1234   The idea is really simple and straightforward; you write down all your tasks and keep track of them along the way.  The status stands for (P)ending, (F)inished or (L)ater.  You write a quick title for the issue and select the CQ (Covey Quadrant) with which the issue occurs.  The notes section is for things that happen while you are working through the issue.  And last, but not least, is the Area column that I added as a way to identify the Role or Area of your life that this task falls within based upon Covey’s teachings. The second part of this application is a simple phone log that allows you to track your phone conversations throughout the day.  All of this is currently done on a sheet of paper, but being involved in technology, I want it to have bells and whistles.  Therefore, this is my simple idea for a project that will allow me to test my theories about coding and implementations.  Stay tuned as the next session will be flushing out the concept and coming up with user stories to begin the SCRUM process. Thanks

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• SQL: empty string vs NULL value

  - by Jacek Prucia

  I know this subject is a bit controversial and there are a lot of various articles/opinions floating around the internet. Unfortunatelly, most of them assume the person doesn't know what the difference between NULL and empty string is. So they tell stories about surprising results with joins/aggregates and generally do a bit more advanced SQL lessons. By doing this, they absolutely miss the whole point and are therefore useless for me. So hopefully this question and all answers will move subject a bit forward. Let's suppose I have a table with personal information (name, birth, etc) where one of the columns is an email address with varchar type. We assume that for some reason some people might not want to provide an email address. When inserting such data (without email) into the table, there are two available choices: set cell to NULL or set it to empty string (''). Let's assume that I'm aware of all the technical implications of choosing one solution over another and I can create correct SQL queries for either scenario. The problem is even when both values differ on the technical level, they are exactly the same on logical level. After looking at NULL and '' I came to a single conclusion: I don't know email address of the guy. Also no matter how hard i tried, I was not able to sent an e-mail using either NULL or empty string, so apparently most SMTP servers out there agree with my logic. So i tend to use NULL where i don't know the value and consider empty string a bad thing. After some intense discussions with colleagues i came with two questions: am I right in assuming that using empty string for an unknown value is causing a database to "lie" about the facts? To be more precise: using SQL's idea of what is value and what is not, I might come to conclusion: we have e-mail address, just by finding out it is not null. But then later on, when trying to send e-mail I'll come to contradictory conclusion: no, we don't have e-mail address, that @!#$ Database must have been lying! Is there any logical scenario in which an empty string '' could be such a good carrier of important information (besides value and no value), which would be troublesome/inefficient to store by any other way (like additional column). I've seen many posts claiming that sometimes it's good to use empty string along with real values and NULLs, but so far haven't seen a scenario that would be logical (in terms of SQL/DB design). P.S. Some people will be tempted to answer, that it is just a matter of personal taste. I don't agree. To me it is a design decision with important consequences. So i'd like to see answers where opion about this is backed by some logical and/or technical reasons.

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• Training v. Teaching

  - by Chris Gardner

  Originally posted on: http://geekswithblogs.net/freestylecoding/archive/2014/05/28/training-v.-teaching.aspxAs some of you may know, I recently accepted a position to teach an undergraduate course at my alma mater. Yesterday, I had my first day in an academic classroom. I immediately noticed a difference with the interactions between the students. They don't act like students in a professional training or conference talk. I wanted to use this opportunity to enumerate some of those differences. The immediate thing I noticed was the lack of open environment. This is not to say the class was hostile towards me. I am used to entering the room, bantering with audience, loosening everyone a bit, and flowing into the discussion. A purely academic audience does not banter. At least, they do not banter on day one. I think I can attribute this to two factors. This first is a greater perception of authority. In a training or conference environment, I am an equal with the audience. This is true even if I am being a subject matter expert. We're all professionals. We're all there to learn from each other, share our stories, and enjoy the journey. In the academic classroom, there was a distinct class difference. I had forgotten about this distinction; I had the professional familiarity with the staff by the time I completed my masters. This leads to the other distinction. These was an expectation of performance. At conference and professional training, there is generally no (immediate) grading. This may be a preparation for a certification exam, but I'm not the one responsible for delivering the exam. This was not the case in the academic classroom. These students are battling for points, and I am the sole arbiter. These students are less likely to let the material wash over them, applying the material to their past experiences. They were down taking notes. I don't want to leave the impression that there was no interact in the classroom. I spent a good deal of time doing problems with the class on the whiteboard. I tried to get the class to help me work out the steps. This opened up a few of them. After every conference or training class, I always get a few people that will email me afterward to continue the conversation. I am very curious to see if anybody comes to my office hours tomorrow. However, that is a curiosity that will have to wait until tomorrow.

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• Is it okay to have people with multiple roles in a Scrum team?

  - by Wayne M

  I'm evaluating some Agile-style methodologies for possible introduction to my team. With Scrum, is it allowable to have the same person perform multiple roles? We have a small team of four developers and a web designer; we don't really have a lead (I fulfill this role), QA testers or business analysts, and all of our development tasks come from the CIO. Automated testing is seen as a total waste of time, and everything focuses on speed and not quality. What will happen is the CIO will come up with a development task (whether a feature or a bug) and give it to a developer (not to the whole team, to an individual, often in private or out of the blue) who is then expected to get it completed. The CIO doesn't gather requirements beyond the initial idea (and this has bitten us before as we'll implement something only to find out that none of the end users can use the feature, because they weren't consulted or even informed about it before we developed it, and in a panic we'll be told to revert the change) but requires say in/approval of everything that we do. First things first, is a Scrum style something to consider to introduce some standards and practices? From reading, Scrum seems to rely on a bit more trust and communication and focuses more on project management than on development, which is something we are completely devoid of as we don't have any semblance of project management at present. Second, if it can work is it unreasonable for someone, let's say myself, to act as both ScrumMaster and a developer? Or for a developer to also be the Product Owner (although chances are this will be the CIO, who isn't a developer)? I realize the Scrum Master and the Product Owner should be different people but at the same time I don't think we have anyone who has the qualities of a Product Owner (chances are it would turn into a "I need all these stories, I don't care how but get it done" type of deal and/or any freeze would be unfrozen on a whim). It seems to me that I might need to pick and choose pieces of Scrum/XP/Lean to compensate for how things are done currently, as it's highly unlikely that the mentality can be changed; for instance Pair Programming would never fly (seen as a waste, you get half the tasks done if you need two people for everything), TDD would be a hard sell, but short cycles would be welcomed.

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• SQL 2014 does data the way developers want

  - by Rob Farley

  A post I’ve been meaning to write for a while, good that it fits with this month’s T-SQL Tuesday, hosted by Joey D’Antoni (@jdanton) Ever since I got into databases, I’ve been a fan. I studied Pure Maths at university (as well as Computer Science), and am very comfortable with Set Theory, which undergirds relational database concepts. But I’ve also spent a long time as a developer, and appreciate that that databases don’t exactly fit within the stuff I learned in my first year of uni, particularly the “Algorithms and Data Structures” subject, in which we studied concepts like linked lists. Writing in languages like C, we used pointers to quickly move around data, without a database in sight. Of course, if we had a power failure all this data was lost, as it was only persisted in RAM. Perhaps it’s why I’m a fan of database internals, of indexes, latches, execution plans, and so on – the developer in me wants to be reassured that we’re getting to the data as efficiently as possible. Back when SQL Server 2005 was approaching, one of the big stories was around CLR. Many were saying that T-SQL stored procedures would be a thing of the past because we now had CLR, and that obviously going to be much faster than using the abstracted T-SQL. Around the same time, we were seeing technologies like Linq-to-SQL produce poor T-SQL equivalents, and developers had had a gutful. They wanted to move away from T-SQL, having lost trust in it. I was never one of those developers, because I’d looked under the covers and knew that despite being abstracted, T-SQL was still a good way of getting to data. It worked for me, appealing to both my Set Theory side and my Developer side. CLR hasn’t exactly become the default option for stored procedures, although there are plenty of situations where it can be useful for getting faster performance. SQL Server 2014 is different though, through Hekaton – its In-Memory OLTP environment. When you create a table using Hekaton (that is, a memory-optimized one), the table you create is the kind of thing you’d’ve made as a developer. It creates code in C leveraging structs and pointers and arrays, which it compiles into fast code. When you insert data into it, it creates a new instance of a struct in memory, and adds it to an array. When the insert is committed, a small write is made to the transaction to make sure it’s durable, but none of the locking and latching behaviour that typifies transactional systems is needed. Indexes are done using hashes and using bw-trees (which avoid locking through the use of pointers) and by handling each updates as a delete-and-insert. This is data the way that developers do it when they’re coding for performance – the way I was taught at university before I learned about databases. Being done in C, it compiles to very quick code, and although these tables don’t support every feature that regular SQL tables do, this is still an excellent direction that has been taken. @rob_farley

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• Think Before You Leap - Life is Dangerous for Change Agents

  - by technodrone

  So you want to introduce agile methods to your team... The following are some "lessons learned" when from someone who advocated agile/scrum to a group that was not ready for it. "Change agents, in my experience, face negative consequences. Sometimes, most of the time at the beginning, it's painful. This is the question you might have to ask yourself. Do you want to be a developer in scrum project or do you want be a scrum master managing the process? I think with proper mentoring/training, you can become good scrum master. But is that what you want? if yes, you can go ahead, take the training. if you want to be a developer, you may not need to be certified  as scrum master. You can just pick up from a book such as Mike Cohn new book Succeeding with Agile, I am reading it now. It's good. In my experience, I did waste my resources by trying to change the culture. It cost me lot. Instead, I should have focused on technical practices that are core to agile. Then look for teams that are good at agile. I would have saved lot of energy, and time. Try baby steps first yourself in the company, and next with the team, starting with technical practices like writing unit tests, SOLID principles, patterns, refactoring, continuous integration, pairing, and peer code reviews. These have inherent pull that can bring collaboration from a team.  Once you see team adaption in core practices, then you can introduce scrum concepts like user stories/task board etc.  This idea of Leading by example seems to be working for most of the agile folks. You can pitch core practices to the manager, and the team, and start showing them how you are doing.  You can put a road map for agile adaption and you can pitch to your manager. I would include need for scrum master training as part of the road map. " I thought about his advice for a couple of weeks and read about the pitfalls of technical debt and the team not having prior awareness of agile methods. The more I read and think about it the more I think he was right.  What do you think?

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• Our own Daily WTF

  - by Dennis Vroegop

  Originally posted on: http://geekswithblogs.net/dvroegop/archive/2014/08/20/our-own-daily-wtf.aspxIf you're a developer, you've probably heard of the website the DailyWTF. If you haven't, head on over to http://www.thedailywtf.com and read. And laugh. I'll wait. Read it? Good. If you're a bit like me probably you've been wondering how on earth some people ever get hired as a software engineer. Most of the stories there seem to weird to be true: no developer would write software like that right? And then you run into a little nugget of code one of your co-workers wrote. And then you realize: "Hey, it happens everywhere!" Look at this piece of art I found in our codebase recently: public static decimal ToDecimal(this string input) {     System.Globalization.CultureInfo cultureInfo = System.Globalization.CultureInfo.InstalledUICulture;     var numberFormatInfo = (System.Globalization.NumberFormatInfo)cultureInfo.NumberFormat.Clone();     int dotIndex = input.IndexOf(".");     int commaIndex = input.IndexOf(",");     if (dotIndex > commaIndex)         numberFormatInfo.NumberDecimalSeparator = ".";     else if (commaIndex > dotIndex)         numberFormatInfo.NumberDecimalSeparator = ",";     decimal result;     if (decimal.TryParse(input, System.Globalization.NumberStyles.Float, numberFormatInfo, out result))         return result;     else         throw new Exception(string.Format("Invalid input for decimal parsing: {0}. Decimal separator: {1}.", input, numberFormatInfo.NumberDecimalSeparator)); }  Me and a collegue have been looking long and hard at this and what we concluded was the following: Apparently, we don't trust our users to be able to correctly set the culture in Windows. Users aren't able to determine if they should tell Windows to use a decimal point or a comma to display numbers. So what we've done here is make sure that whatever the user enters, we'll translate that into whatever the user WANTS to enter instead of what he actually did. So if you set your locale to US, since you're a US citizen, but you want to enter the number 12.34 in the Dutch style (because, you know, the Dutch are way cooler with numbers) so you enter 12,34 we will understand this and respect your wishes! Of course, if you change your mind and in the next input field you decide to use the decimal dot again, that's fine with us as well. We will do the hard work. Now, I am all for smart software. Software that can handle all sorts of input the user can think of. But this feels a little uhm, I don't know.. wrong.. Or am I too old fashioned?

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• Innovation for Retailers

  - by David Dorf

  One of my main objectives for this blog is to point out emerging technologies and how they might apply to the retail industry.  But ideas are just the beginning; retailers either have to rely on vendors or have their own lab to explore these ideas and see which ones work.  (A healthy dose of both is probably the best solution.)  The Nordstrom Innovation Lab is a fine example of dedicating resources to cultivate ideas and test prototypes. The video below, from 2011, is a case study in which the team builds an iPad app that helps customers purchase sunglasses in the store.  Customers take pictures of themselves wearing different sunglasses, then can do side-by-side comparisons. There are a few interesting take-aways from their process.  First, they are working in the store alongside employees and customers.  There's no concept of documenting all the requirements then building the product.  Instead, they work closely with those that will be using the app in order to fully understand what's needed.  When they find an issue, they change the software onsite and try again.  This iterative prototyping ensures their product hits the mark.  Feels like Extreme Programming if you recall that movement. Second, they have time-boxed the project to one week.  Either it works or it doesn't, and either way they've only expended a week's worth of resources.  Innovation always entails failure, and those that succeed are often good at detecting failure quickly then adjusting.  Fail fast and fail often. Third, its not always about technology.  I was impressed they used paper designs to walk through user stories and help understand the needs of the customer.  Pen and paper is the innovator's most powerful tool. Our Retail Applied Research (RAR) team uses some of these concepts in our development process.  (Calling it a process is probably overkill.)  We try to give life to concepts quickly so the rest of organization can help us decide if we're heading the right direction.  It takes many failures before finding a successful product.

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