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• SLA Violations - Compensation expectations and vague contracts

  - by llllxllll

  Tagging this as cautionary tale. I took over for an admin a year and a half ago, and reviewed the 3 year contract with our ISP. There were no specific SLA promises in the contract that I found, and have been meaning to review the contract with our rep. Of course, we had an outage this past week that resulted in almost four days of downtime !!!!! This involves eff-ups of epic proportions on our ISP's part and a telco they colocate with. Details can be provided. I am the network / systems / purchasing / and helpdesk at my company...and am willing to fight with the ISP. I also have more management that can get involved, including the name on the contract. First, if there are not concrete guarantees about compensation and downtime, we are screwed right? Two, if we want out of our contract, does anyone have experience going the legal route, and if so, who knows a lawyer? =)

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• CREDSSP 500 errors

  - by Andy Milsark

  Hello all, We are experience a 500 http error when trying to run remote powershell on a win 2008 R2 server. I have run enable-wsmancredssp for both client and server roles on this machine. I have also run "winrm quickconfig". Also the allowfreshcredentials delegation group policy is setup correctly as well. There are active listeners running and credssp is enabled for client and service. I can connect with kerberos (by not specifing authentication type), but the following remote powershell command fails: Enter-PSSession -ComputerName serverX -credential domain\user -Authentication Credssp Error: Enter-PSSession : Connecting to remote server failed with the following error message : The WinRM client received an HTTP server error status (500), but the remote service did not include any other information about the cause of the failure. For more information, see the about_Remote_Troubleshooting Help topic. At line:1 char:16 I have not been able to find any useful information on how to troubleshoot this. I have restarted Winrm, rebooted, disabled and re-enabled credssp. Please help.

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• How can I limit CloudFront downloads

  - by Alex Crouzen

  I'm looking to use Amazon's CloudFront to host some content in the near future. Currently, I'm keeping it very simple and I'm just uploading my content to S3 and then making a distribution available via Cloudfront. However, because I have a limited budget, I'd like to be able to limit the number of downloads or the money spent on bandwidth. As far as I can see, I can't set any quotas or budgets like you can in Google's App Engine, so I'm looking for another way of doing this. Has anyone had any experience doing this? One approach I'm thinking of is having to place a webserver with redirects in between, but that kind of defeats the simplicity of CF for me.

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• Network vulnerability and port scanning services

  - by DigitalRoss

  I'm setting up a periodic port scan and vulnerability scan for a medium-sized network implementing a customer-facing web application. The hosts run CentOS 5.4. I've used tools like Nmap and OpenVAS, but our firewall rules have special cases for connections originating from our own facilities and servers, so really the scan should be done from the outside. Rather than set up a VPS or EC2 server and configuring it with various tools, it seems like this could just be contracted out to a port and vulnerability scanning service. If they do it professionally they may be more up to date than something I set up and let run for a year... Any recommendations or experience doing this?

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• aligning truecrypt partition on 1.5TB 4kB sector drive

  - by pQd

  hi, aligning partitions to start at real physical sector of ssds / stripped raids / 4kB drives is a 'good thing to do'. but i've run into a problems when trying to do it for a truecrypt partition that will contain ext3 on it. or so it seems. when drive is question is partitioned properly and formatted with ext3 i get very reasonable write speeds around 70-80MB/s, but when i put truecrypt and ext3 on the top of it write performance becomes very unstable and goes between 1-25MB/s with very high io-wait. on the same server i dont have any performance issues with ext3 on the top of truecrypt on regular 512B-sector 500GB sata disks. so my best guess is that iowaits are caused by misalignment but i cannot really find reliable information on how to calculate optimal partition beginning. i've tried to start it at 128 logical sector, i've also tried 8132 sector as suggested here but both gave me very bad and unstable performance. do you have any experience with similar setup? thanks!

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• How can I dual install Ubuntu 10.4 in a Mac Mini with 10.4.11?

  - by Marco Mariani

  I'd like to power-up my aging Mac Mini (1.5GHz Core Solo, 1GB RAM, Tiger 10.4.11) by installing a shiny Ubuntu alongside the current OS. After all, I use Ubuntu for everything save for cleaning my teeth. Since it's my first and only Mac and I have next to no experience with the OS (having used it basically as a media player) I am a little concerned about rEFIt, ELILO, Boot Camp and the fact that it's basically a 4.5 years old unsupported machine and I might get asleep reinstalling everything several times. I've used the live desktop-i386 CD and everything works. I tried with an external USB drive instead of a CD but couldn't make it boot. As for installing Ubuntu, the howtos I've found give several alternatives depending on the model, the OSX version, etc.. but they usually talk about newer machines. Which howto should I follow to repartition, and boot thereafter? Thanks

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• Web-based (intranet / non-hosted) timesheet / project tracking tools

  - by warren

  I realize some similar questions have been asked along these lines before, but from reading-through them today, it appears they don't match my use case. I am looking for a web-based, non-hosted time and project tracking tool. I've downloaded Collabtive and Achievo so far, but am looking for other suggestions, too. My list of requirements: runs on standard LAMP stack non-hosted (ie, there is an option to download and run it on a local server) not a desktop/single-user application easy-to-use - my audience is a mix of technical and non-technical folks easy to maintain - when time for upgrading comes, I'd really like to not have to rebuild the app (a la ./configure ; make ; make install) needs to support multiple users free-form project additions: we don't have a central project management authority (users should be able to add whatever they're working on, not merely from a drop-down) Does anyone here have experience with such tools? It doesn't have to be free.. but free is always nice :)

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• Reconnoiter - Anyone using it?

  - by Marco Ramos

  Reconnoiter is a new tool in the world of monitoring. It is not only a trending tool but also alerting/fault detection one. In my particular case, I reckon that it's in the trending capacities that Reconnoiter has a very huge potential. One of the premises Recoinnoter is built upon is that RRDTool large installations are very inneficient regarding I/O and I think this is RRDTool major problem. One of the things that would make me change from Cacti is, obviously, the cost of change and the learning curve. So, any of you has experience with Reconnoiter? How's the learning curve? Was it difficult to move from RRDTool frontend applications (Cacti, Munin, Ganglia) to Reconnoiter? I'm looking forward to read your opinions.

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• Information System for an Academic Institution

  - by birukw

  Hi, The University I am working for is undergoing a major renovation of the ICT system. The team currently undertaking the task is designing a centralized system with the intent of providing most (if not all) services of the institution electronically. Most of us are academicians with little practical experience. The questions we need answers for are What are the systems (preferably free, as in Beer, and/or open) and best-practices in use in other academic institutions? What are the experiences of people administering academic ICT systems? What are the overheads of attempting to provide services through an intranet cloud (like UEC) for us (a medium-sized academic institution, in a third-world country)? We would very much appreciate it if you could give us your take on the situtation. Thanks

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• Looking for a reliable web provider that supports ASP.NET? Shared LAMP account a plus.

  - by Cory Charlton

  My title is probably not very clear but here's the deal. I'm a software engineer with experience in many languages but my current focus is Windows/Web applications using C# and .NET. I'm currently running a personal blog using WordPress and love it. I need to setup a website for my consulting company and, while I enjoy the canned benefits of a CMS like WordPress, would like to build a custom ASP.NET site. Either way my current LAMP host is not secure so I'm looking to switch and looking for a reliable alternative. My ultimate wish list of requirements would be a cost-effective (currently spending ~$120/yr for web+domain hosting) host that would allow me to deploy my own ASP.NET code and host a WordPress blog (IIS w/ PHP to external MySQL or separate LAMP site). Thanks in advance for your recommendations (Google is not good for this type of search :-D) Edit: I'm fine if I have to ditch WordPress. Really I'm just looking for a good ASP.NET host, the WordPress compatibility would be a plus.

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• Windows Server 2012 R2 application installation slowness

  - by Eric

  Good afternoon, Windows Server 2012 R2 as host fully up to date Windows Server 2012 R2 as guest fully up to date Whether I am running it as a host or guest, whenever I am installing an application that should take a couple minutes it always ends up 3x-5x longer than it should. If I take the same applications and install it on any other OS (IE 2k8, 7,) it they install very quickly. Dell server management software took 30 minutes or so when it takes 5 minutes or so on 2k8. Even a clean install not joined to domain I still experience this same slowness on applications I attempt to install. So my question to everyone is, are you or anyone else experiencing this? I cannot find anything on google so this is why I am here

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• What's a good public access terminal solution using old PCs and remote VMs?

  - by greenfingers

  Has anyone had experience using VMs as remote desktops for public access terminals (e.g. an internet cafe) In our case we don't want to charge money for access but I figure this solution has a few advantages, such as: can easily re-build VMs daily, erasing private data and clutter can use rickety old PCs for the 'dumb' terminals less IT support needed on site Can you suggest tools to help do this? Keeping the terminals up and running as much of the time as possible is the main priority, so they need to boot straight into full screen remote desktop and stay there.

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• Better to develop Ruby project on server or buy a faster desktop computer? B/c laptop too slow.

  - by user33184

  I have a Linux laptop (Vostro V13) running a Celeron M chip. This is a fine laptop, but running unit tests especially for Rails applications is slow. I want a faster development environment but I don't want to spend too much money. So the choice I have is between $390 for a Linux desktop machine with a Pentium Dual Core Processor E5400 and just paying between $30 and $40 a month to Linode and trying to do development remotely on that server. Can anyone with experience developing server applications using both methods offer any advice?

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• Receive emails on Amazon EC2 Server

  - by Kartik

  I just got started with an EC2 instance and got my mail sending limit removed, allowing me to send emails from my instance. But due to lack of experience, I have no clue on how to enable receiving emails send to me on that server. The instance has an elastic IP and I have a domain name with an A record pointing to that IP. I cant seem to find better documentation on what steps need to be taken so if someone sends an email to [email protected] it either actually receives it or simply forwards it to my personal email. I know that it involves using postfix but cant find a guide to properly configure it after the installation. Thanks

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• SQL Server 2008 R2 100% availability

  - by Mark Henderson

  Is there any way to provide 100% uptime on SQL Server 2008 R2? From my experience, the downtimes for the different replication methods are: Log Shipping: Lots (for DR only) Mirroring w. NLB: ~ 45 seconds Clustering: ~ 5-15 seconds And all of these solutions involve all of the connections being dropped from the source, so if the downtime is too long or the app's gateway doesn't support reconnection in the middle of task, then you're out of luck. The only way I can think to get around this is to abstract the clustering a level (by virtualising and then enabling VMWare FT. Yuck. Good luck getting this to work on a quad-socket, 32-core system anyway.). Is there any other way of providing 100% uptime of SQL Server?

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• The ghost of icons past

  - by Kenneth Cochran

  I am fortnightly( or an approximation thereof) visited by the ghosts of icons, long departed. These apparitions only reveal themselves momentarily after I've logged in then vanish. Returning from whence they came. I've investigated their history and found no clues as to why they continue to haunt me. I sought out an exorcist but those I found were only qualified to expel spirits of humans and demons. Not one had any experience with digital poltergeists. Perhaps praying to Saint William of Redmond will improve the Vista before me. Dost thou agree?

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• Linux stretch cluster: MD replication, DRBD or Veritas?

  - by PieterB

  For the moment there's a lot of choices for setting up a Linux cluster. For cluster manager: you can use Red Hat Cluster manager, Pacemaker or Veritas Cluster Server. The first one has the most momentum, the second one comes by default with RH subscriptions and the last one is very expensive and has a very good reputation ;-) For storage: - You can replicate LUN's using software raid / md device - You can use the network using DRBD replication, which offers a bit more flexibility - You can use Veritas Storage Foundation technology to talk to your SANs replication technology. Anyone has any recommandations or experience with these technologies?

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• It is possible to use the Exchange 2010 web client with an Exchange 2007 mail server?

  - by michielvoo

  We are evaluating our options to upgrade our Windows SBS 2003 server. We are considering Windows SBS 2008, which comes with Exchange 2007 and an extra Windows Server 2008 Standard license. If we also bought Exchange 2010, could we install it on the Windows Server 2008 Standard machine and use the web client in combination with the Exchange 2007 server (that would be hosting the mailboxes)? Is that a supported server role for Exchange 2010? I remember reading about so called front-end server configurations, but I have no experience with that. Thanks!

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• Tomcat - virtualhosting - name / ip / port - based

  - by lisak

  Hey, what are the usage scenarios for these kinds of virtual hosting ? Name Based - typical tomcat virtual hosting, one HOME instance with many contexts, each as an individual host IP based / port based - multiple instances of tomcat ( how is it with performance and memory consuption?) running on IP aliases (virtual IPs) for one network adapter, usually behind http apache server that can run name based virtual hostings. Otherwise I can't figure out how would I forward requests in iptables/firewall based on IP address, which is just one. How is IP based virtual hosting done as to Tomcat and multiple instances ? I'd like to hear some usage scenarios from your experience. How are you running your applications. Cause there are applications having it's own modified classloader and they are developed in a way to run alone withing a tomcat instance. Then there are trivial applications which can run within one instance without problems. Many thanks

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• I can't do a Remote Assistance session to a Windows XP box from Windows 7.

  - by superkinhluan

  My Mom's computer is running Windows XP, and my desktop running Windows 7. She's having some technical issue, so I want to do a Remote Assistance session to her machine. However, no matter what I've tried, the Remote Assistance program doesn't connect successfully. I've verified that the Windows Firewall (on both my and her machines) is configured properly to allow Remote Assistance program to go through. What's interesting is that I have the same problem when I try to do Remote Assistance from my desktop to my laptop, which is also running Windows XP. However, when I try to connect to my girlfriend's machine, which is runninng Windows 7 this time, the connection is successful. So in the end, I guess there must be some incompability between Windows 7 and Windows XP. Does anyone experience the same issue? How did you resolve it?

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• Cage nuts - which way to insert them?

  - by Ingmar Hupp

  Cage nuts can be inserted (in square holes) either with the flaps horizontal or vertical. I've seen and used both methods, but am still not sure which is best. Is there a recommended way of inserting them? If so, why is it the best way? From my own experience, the horizontal way (on the left) seems slightly better for no other reason than making it easier to insert or pry out the cage nut in a full rack (with the units above and below being populated), for example when replacing cage nuts with a snap-in rail. Edit: Major vendors each seem to have their own preference too: Horizontal: IBM, Cisco, APC Vertical: HP (and Compaq), Sun/Oracle, Dell

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• Webserver security, intrusion detection, and file intregrity

  - by enfield

  I would like to add some type of tracking / alerting on some linux webservers running PHP and Apache. In doing searches I have come across a lot of info from 2006-2009. Would like to revisit things and see what others are doing now. The main purpose here is to track when any files are changed and if so alert me somehow. The same goes for IDS and hopefully something that can reside on same server? Since some of these are small scale projects I would prefer opensource/free solutions that are really effective. Although I would still like to hear of other alternatives if someone has the experience and the cost can be justified.

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• Hosts that allow email marketing?

  - by Ghost1227

  I work for a company that heavily relies on email marketing to make money and we're running into a problem. We are trying to spin up a new email server and are finding it difficult to find a hosting company that doesn't explicitly disallow any form of mass mailing, legitimate or otherwise! Our lists are all opt-in, so the legitimacy issues aren't a problem, and we comply 100% with CAN-SPAM laws, but that doesn't seem to matter to hosting companies. Does anyone else have experience in this market? Can anyone suggest hosting companies that either support ESPs or are at least mass-mailing friendly? I've done lookups on most of the big players in the field and it seems that all of them are hosting their own equipment, which is currently cost prohibitive for us.

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• How do I change the document root of a Linux Apache server?

  - by Daryl Spitzer

  I'm trying to learn how to configure an Apache HTTP server (with which I have no experience) someone else has setup in a VM running Ubuntu 8.04. I know the server is running, since I get "<html><body><h1>It works!</h1></body></html>" when I go to http://1.2.3.4/ (where 1.2.3.4 is the VM's IP number). I found apache2.conf and httpd.conf (among other files) in /etc/apache2/. httpd.conf is empty. I tried adding DocumentRoot "/home/username/temp" into /etc/apache2/httpd.conf and put some simple HTML in /home/username/temp/index.html. But when I reload http://1.2.3.4/ there's no change. Do I need to restart httpd to get it to accept the change to DocumentRoot?

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• Why does Windows 7 need hardware virtualization to run XP mode?

  - by Ken Pespisa

  I have a MacBook Pro and I've run VMware Fusion's unity mode and Parallels' cohesion mode along side the Mac OS X, and both work pretty seamlessly. I figured XP Mode in Windows 7 would be something similar, but I then learned my machine requires hardware virtualization support, which it does not have. My machine is an HP dc7800. That's a dual core 2.2GHz machine with 4GBs of RAM. Certainly it has the horsepower to run a virtual environment alongside the primary OS. I'm wondering: 1) Why Microsoft decided to make hardware virtualization a requirement and 2) What am I missing? Is the experience similar to Parallel's cohesion mode / Fusion's unity mode? Thanks!

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