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  • Windows 7 Sysprep Default User

    - by Demonwolf
    I seem to be having a problem with implementing my sysprep. I have been playing with Windows 7, WAIK, Server 2008 R2 and various other things. I managed to create a WIM with everything I need installed and I have worked out the autounattend.xml. I now have a Windows 7 64-bit complete unattended install from a USB device. It has all my programs, setting and everything done except one thing - the default profile set up 100% correctly. I have created a mostly set up default profile. I booted into audit mode, customized the Administrator account (mostly anyway) and then used sysprep with an unattend.xml file containing the copyprofile=true command. The file was set up with the WSIM and does not contain any extra info. This all works wonderfully. I recreated the WIM and all was good. I then decided to move the default location of the visible stuff in the user profile (Documents, Music, Pictures etc.) without changing the location of Appdata or other hidden folders. This is where things went a little... wrong. I went to the user folder (generally has the User name) with all the other folders in it. I right clicked on My Documents, found the location tab and changed it to M:\Documents. Now if I run sysprep /generalize /oobe /reboot /unattend:unattend.xml it starts the generalise... then spits out a fatal error and goes no further. The setuperr.log contains the following errors: 2011-08-18 23:21:43, Error [0x0f0043] SYSPRP WinMain:The sysprep dialog box returned FALSE 2011-08-18 23:31:57, Error [0x0f0082] SYSPRP LaunchDll:Failure occurred while executing 'C:\Windows\System32\slc.dll,SLReArmWindows', returned error code -1073425657 2011-08-18 23:31:57, Error [0x0f0070] SYSPRP RunExternalDlls:An error occurred while running registry sysprep DLLs, halting sysprep execution. dwRet = -1073425657 2011-08-18 23:31:57, Error [0x0f00a8] SYSPRP WinMain:Hit failure while processing sysprep generalize internal providers; hr = 0xc004d307 Does anyone have any ideas how I can redirect My Documents and other items in a user file to a second drive in the default profile so it affects each person logging in?

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  • haproxy and tomcat intermittent hangs

    - by Lorin
    I am trying to run haproxy in front of tomcat on a Solaris x86 box, but I am getting intermittent failures. At seemingly random intervals, the request just hangs until haproxy times out the connection. I thought maybe it was my app, but I've been able to reproduce it with the tomcat manager app, and hitting tomcat directly there is no problems at all. Hitting it repeatedly with curl will cause the error within 10-15 tries curl -ikL http://admin:admin@<my server>:81/manager/status haproxy is running on port 81, tomcat on port 7000. haproxy returns a 504 gateway timeout to the client, and puts this into the log file: Sep 7 21:39:53 localhost haproxy[16887]: xxx.xxx.xxx.xxx:65168 [07/Sep/2009:21:39:23.005] http_proxy http_proxy/tomcat7000 5/0/0/-1/30014 504 194 - - sHNN 0/0/0/0/0 0/0 "GET /manager/status HTTP/1.1" Tomcat shows nothing, no error in the logs and no indication that the request ever makes it to the tomcat server. The request count is not incremented, the manager app only shows activity on one thread, serving up the manager app. Here are my haproxy and tomcat connector settings, I've been playing with both a good deal trying to chase down the issue, so they may not be ideal, but they definitely don't seem like they should cause this error. server.xml <Connector port="7000" protocol="HTTP/1.1" enableLookups="false" maxKeepAliveRequests="1" connectionLinger="10" /> haproxy config global log loghost local0 chroot /var/haproxy listen http_proxy :81 mode http log global option httplog option httpclose clitimeout 150000 srvtimeout 30000 contimeout 3000 balance roundrobin cookie SERVERID insert server tomcat7000 127.0.0.1:7000 cookie server00 check inter 2000

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  • RoboCopy fails with "the specified network name is no longer available"

    - by Justin Scott
    We have a scheduled task that runs robocopy periodically to mirror a rather large folder structure from one server to another (thousands of folders, 100,000+ files, 50+ GB in size). There is a share on the receiving server where the mirror gets stored. We're running the task from the origin server connecting out to the share on the receiving end. Both servers run Windows Server 2003 and are connected to the same network switch (100Mbps). The process will sometimes complete all the way through without error. More often than not, however, at some point during the process (seems random as to where), robocopy will fail with the error The specified network name is no longer available. It will wait 30 seconds and try the file again and eventually give up after a number of retries. Process will repeat at the next schedule interval and may complete... or not. When this occurs I am not able to access the share at all on the destination server from anywhere on the network for up to 30 minutes. There is nothing else on the network using this share. My question is what does this error mean specifically? Why is the share "dropping off" and becoming inaccessible? Is there a way to prevent it and get the file mirroring to be more stable?

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  • Windows Server 2008 Stops Responding (Hyper-V Role Enabled)

    - by blackf0rk
    The machine is a brand new Dell Precision m6500, Core i5, 8GB RAM. Windows Server 2008 R2 (fully patched) with Hyper-V Role Enabled. Virtualization options in the BIOS are ON, SpeedStep is OFF, couldn't find C1E option in the BIOS to turn it off (I also got the impression that SpeedStep is C1E, but the Intel Product site lists them as separate "features." shrug) The server stops responding without any apparent reason. I've tried testing in multiple scenarios, all of which result in a crash at seemingly random times: With the Server sitting idle, no apps running. Server sitting idle with a Virtual Machine running. Using a BurnInTest application There's no blue screen. It doesn't restart. The screen just sits there. The keyboard backlight still responds and comes on with input, but nothing on the screen changes. There are no errors in the error log. I have to hold down the power button to turn it off. Doing memory tests on bootup results in no errors with the memory. I have a second identical system and the same thing happens there too. I've dual-booted into Windows 7 Profession x64 on this system with no problems. Further testing has shown that the issue is definitely related to Windows Server 2008 R2 and Hyper-V as it appears the crashing does not happen when the services are not running. I've installed all hotfixes relating to this issue (that I could find): 975530, 979444, 979491, 976427 System is still crashing without response.

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  • Why can't I reconnect to my Philips SHB9000 bluetooth headset?

    - by Thomas Eyde
    This is so annoying. When I connected my Philips SHB9000 bluetooth to my Windows 7 (64 bit) for the very first time, it worked well. I had to manually change the default playback device, but otherwise it worked. Then, when I start up my computer from standby, it's nearly random when I can reconnect or not. My last option is to remove the bluetooth device and reconnect it. But now, even that doesn't work. The sad thing is, this used to work better on Windows 7 beta. Windows Update has a new driver which fails to install. Searching for this driver yields nothing. I thought all vendors had an official site for their drivers? Well, Philips seems to have none. If there is no answer to this problem, my advice is to NOT buy this headset. It's good looking, the sound is nice, but what need do we have from that if we can't use the bloody device?

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  • Wifi as LAN - Is it possible ? How ?

    - by sagar
    Hello ! Every one. I am having a query regarding WiFi network. I am having PC & LapTop. Now, Let me explain the situation. I requested My WiFi providers that I want connection in my PC. So that - WiFi provider set up an Antenna on my building Terrace - They joined a cable to pc & that Antenna. ( I think using RJ45 connector ) - The reason behind this - my pc is not having inbuilt wifi functionality. Now - almost laptops have inbuilt functionality. Now - On terrace there is wifi with superb speed. But on my flat - wifi comes with low speed. so, when ever I use internet on my pc - it has great speed - but my laptop works with low speed. The reason behind this - PC is catching wifi from terrace & laptop is catching the wifi from it's own place. Now, My question is something like this. Can we place an antenna or something like that & connect it to laptop for better wifi speed? ( I am not technical person - Please add comment for down vote - if any ) ( Please add comment for more explanation of my Problem ) Thanks in advance for sharing your knowledge. Sagar

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  • Wifi as LAN - Is it possible ? How ?

    - by sagar
    Hello ! Every one. I am having a query regarding WiFi network. I am having PC & LapTop. Now, Let me explain the situation. I requested My WiFi providers that I want connection in my PC. So that - WiFi provider set up an Antenna on my building Terrace - They joined a cable to pc & that Antenna. ( I think using RJ45 connector ) - The reason behind this - my pc is not having inbuilt wifi functionality. Now - almost laptops have inbuilt functionality. Now - On terrace there is wifi with superb speed. But on my flat - wifi comes with low speed. so, when ever I use internet on my pc - it has great speed - but my laptop works with low speed. The reason behind this - PC is catching wifi from terrace & laptop is catching the wifi from it's own place. Now, My question is something like this. Can we place an antenna or something like that & connect it to laptop for better wifi speed? ( I am not technical person - Please add comment for down vote - if any ) ( Please add comment for more explanation of my Problem ) Thanks in advance for sharing your knowledge. Sagar

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  • Moving from WDS to MDT + WDS - Prestaged Computer Name

    - by MSCF
    We previously used just WDS to deploy our images. WDS was setup to request approval for new machines. We used the "Name and Approve" option to name the machines as we added them. If it was pre-existing, it would just use the existing computer name from AD. Then in our unattend.xml file we had Computername=%MACHINENAME%. This picked up the name we gave it during approval and set the computer name accordingly. We are now implementing MDT to manage our images and drivers. But upon testing, we noticed it would assign random computer names. I went into the Unattend.xml for the deploy task sequence and added that value under Specialize amd64_Microsoft-Windows-Shell-Setup_neutral Computername=%MACHINENAME%. But when we try applying the image, it errors out at that point of the install. How can an MDT deployment be configured to leverage the pre-staged name? Some additional info: Error message during the imaging process: Windows could not parse or process the unattend answer file for pass [specialize]. The settings specified in the answer file cannot be applied. The error was detected while processing settings for component [Microsoft-Windows-Shell-Setup].? setuperr.log: 2014-07-22 14:02:13, Error [setup.exe] [Action Queue] : Unattend action failed with exit code 4 2014-07-22 14:02:13, Error [setup.exe] Execution of unattend GCs failed; hr = 0x0; pResults-hrResult = 0x8030000b

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  • mysql weird connection problem

    - by santiago.basulto
    Hi guys! I've a weird problem. I've mysql 5.1 installed on my ubuntu 9.04. I've used it a long time (say 3 month) and everything was going right. Until i faced this really weird problem. When i want to connect to a random database i get this message: ERROR 2006 (HY000): MySQL server has gone away No connection. Trying to reconnect... Connection id: 1 Current database: test_cake ERROR 2006 (HY000): MySQL server has gone away No connection. Trying to reconnect... ERROR 2002 (HY000): Can't connect to local MySQL server through socket '/var/run/mysqld/mysqld.sock' (111) ERROR: Can't connect to the server It only happens with some databases, while others are totally usefull and healthy. After that, if i try to restart the server i get this. shell /etc/init.d/mysql restart * Stopping MySQL database server mysqld cat: /var/run/mysqld/mysqld.pid: Permiso denegado [fail] * Starting MySQL database server mysqld cat: /var/run/mysqld/mysqld.pid: Permiso denegado cat: /var/run/mysqld/mysqld.pid: Permiso denegado cat: /var/run/mysqld/mysqld.pid: Permiso denegado cat: /var/run/mysqld/mysqld.pid: Permiso denegado cat: /var/run/mysqld/mysqld.pid: Permiso denegado cat: /var/run/mysqld/mysqld.pid: Permiso denegado cat: /var/run/mysqld/mysqld.pid: Permiso denegado cat: /var/run/mysqld/mysqld.pid: Permiso denegado cat: /var/run/mysqld/mysqld.pid: Permiso denegado cat: /var/run/mysqld/mysqld.pid: Permiso denegado cat: /var/run/mysqld/mysqld.pid: Permiso denegado cat: /var/run/mysqld/mysqld.pid: Permiso denegado cat: /var/run/mysqld/mysqld.pid: Permiso denegado cat: /var/run/mysqld/mysqld.pid: Permiso denegado cat: /var/run/mysqld/mysqld.pid: Permiso denegado cat: /var/run/mysqld/mysqld.pid: Permiso denegado [fail] ("permiso denegado" is "permission denied"). I don't know what to do. I change the /var/run/mysqld/mysqld.pid attributes but still not working. Can anybody help me ?

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  • Occasional "Could not load file or assembly" in asmx WebService on IIS and DFS

    - by user8804
    We have a handfull of ASMX web service hosted on two identical Windows Server 2003 boxes. The virtual directory for the web services is loaded in a DFS share, both servers point to the same share. We have a load balancer between the internet and the two web servers. At a seemingly random interval (right now about twice per week) when a user tries to access a method on the web service, IIS returns the error: "Could not load file or assembly" for one of the assemblies used in the method call, and will continue reporting it each time the method is called until the app pool is recycled. We haven't found any distinguishable pattern to the problem. This is what I know: the missing assembly varies (but it's always a home-brew assembly) the Web Service method that fails varies there is no noticeable pattern to the times or intervals where the problem appears there are no admin users accessing the servers when the problem appears the failing method will work correctly on one server and fail on the other, even though both point to the same bin folder the problem can always be corrected by recycling the app pool and making no other changes I have enabled the Assembly Binder Log, and know that the binder is looking in the correct location for the file. Our assemblies are compiled for .Net 3.5.

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  • Citrix client slow to launch

    - by user706837
    Was wondering if anyone else experience Citrix client to launch very slowly. While I'm a Windows SA by trade, I consider myself Novice+ on Linux, but I doubt thats the problem. This is the simple scenario: 1. Login to Citrix server to work from home 2. Click on the published application; this typically starts the local Citrix client. 3. Citrix client should start and you're off. Problem is between #2 and #3 I click on the application and 8 out of 9 times there is a 60 second delay and then I get an SSL connection error. I suspect this error is misleading since the connection took too long to open. But I dont know how to prove it (or fix it). I'm able to successfully manually launch wfcmgr without errors; so this leads me to believe Citrix client is installed correctly. I even leave it running thinking this may help, but I don't see a difference with or without this running first. The only times I'm able to connect successfully is when the Citrix client starts up a few seconds after clicking on the application. I've searched online for articles that might help, but tried a number of fixes without much difference. Even tried "ln -sf /dev/urandom /dev/random" as suggested by this article, but no dice:http://forums.citrix.com/message.jspa?messageID=1381276 My System (specs that may be relevant) Sony VAIO Laptop VGN-NW270F Linux Mint 11.04 Problem using: FireFox and Chrome Any help would be appreciated. Just trying to either find an answer or guidance on how to determine why its taking so long to launch the Citrix Client. Thanks

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  • Printer spooler spoolsv.exe crashes

    - by MattiasSN
    We have a problem with a Windows 7 print spooler. There is a Windows 2011 Small Business Server running as print server and 2 computers in the network their print spooler keeps crashing at random. The log files says it is ntdll.dll that has a fault. Naam van toepassing met fout: spoolsv.exe, versie: 6.1.7601.17514, tijdstempel: 0x4ce7b4e7 Naam van module met fout: ntdll.dll, versie: 6.1.7601.17725, tijdstempel: 0x4ec4aa8e Uitzonderingscode: 0xc0000374 Foutoffset: 0x00000000000c40f2 Id van proces met fout: 0x55c Starttijd van toepassing met fout: 0x01cd9db324904eb1 Pad naar toepassing met fout: C:\Windows\System32\spoolsv.exe Pad naar module met fout: C:\Windows\SYSTEM32\ntdll.dll Rapport-id: 8789af0b-09a6-11e2-9d78-001c25237c45 The print spooler on the server keeps running and works fine. We can also print from other computers. But on two computers the print spooler crashes. Sometimes it crashes after a user is logged in, but it also happened multiple times after a print job. After each crash we get the same ntdll.dll error. Hopefully someone can help me with this problem. If you need more information, don't hesitate to ask.

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  • Modem doesn't seem to pass internet connection to router

    - by Vian Esterhuizen
    I was supplied a Cisco DPC3825 modem by my ISP and use a Cisco E4200 as my main router. Today the Internet just stopped working, just out of the blue, I can't think of anything that would have triggered it. It's been working pretty good for the past month except for a few random blips here and there. After some trouble shooting I realized that a direct wired connection to the modem would get me Internet access but if I was wired to the router as I was before I would have no connection. Assuming it was router I connected a TP-Link WR841N but it had the exact same problem. Also, connecting to the router via Wi-Fi from multiple devices will connect me to the router but I still can't get access to the Internet. From these test, it seems that the modem just won't send Internet through to the router but is clearly connecting and able to directly connect to my PC. What I've Tried A full reset and factory reset on the E4200 A full reset on the modem (but I believe my ISP has remote access to the modem because the passwords and so on are always set back). My ISP has remotely reconfigured the modem What I Should Try What else can I try? What should I do to try to narrow down the issue? Can you figure out what the problem might be based on this information?

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  • Virtual Machines Renaming/Backing up/Sharing

    - by evan
    I've started using VMware virtual machines for all of my software development projects and have a few questions for others doing the same thing. First, how can you rename the virtual machine and the name of the virtual hard drive? I have a base development machine that I clone for different projects. I'd like to name the machine and it's hard drive according the the project (right now when I copy them via cut and paste, the file names remain the same and I can only organize them by putting them in a specific directory). Second, what is the best way to back up a virtual machine? Is it possible (by breaking the virtual hard drive up into chunks instead of one big file) to get incremental backups working? It seems time machine always tries to make a copy of the whole thing which is time consuming because each virtual machine is around 30GB. Finally, how slow would it be to have a virtual machine shared on an NFS mount on a wireless N network and used from multiple computers (but with only one person using it at a time.) Would it be more reasonable on a gigabit lan connection? Thanks for your input! And please feel free to share any advice or wisdom about using virtual machines for software development and the best ways to speed them up!

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  • Tools to (privately) annotate/markup a website for maintenance

    - by rob
    I've been tasked with updating a website. Rather than proofreading and updating each page (one at a time), I want to make a single pass over the entire website, marking graphics/images/videos that need to be rewritten, removed, or updated. I thought about taking screenshots, marking those up, and putting them in our bug-tracking database, but that seems like an extremely tedious solution. Some of the content is similar on various pages across the website, and the entire site itself is localized into several languages (so any changes made to the English version will have corresponding changes for other languages). I also want all of my markup to remain private (that is, if it's stored online somewhere, I should be the only person who can see my comments). I found an article that lists several website annotation services, but it's not clear whether they allow private annotations, or whether these tools are even appropriate for website maintenance (many of them look more geared toward social networking). I've started making a list of some necessary and desired features below, and may add more as necessary. Annotations/markup/comments remain private (only visible to me) Comment history/tagging (so I can reuse the same comment for shared footers, items requiring similar updates, etc.) Ability to print/export a list or report of all comments for the entire website Ability to produce a categorized list of changes (e.g., to produce a list of images that need updating, which I can send to the graphic designer) What processes and tools do you use to keep track of all the changes that need to be made to a website? What features are painfully absent from the tools you use?

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  • big speed difference on a network link with and without VPN tunnel

    - by xirtyllo
    Scenario: We have a network link between two offices. The link is provided by a third party company through a VLAN on their network, but to us it is totally transparent -as if we had a simple ethernet cable going from one location to the other-. We have one router at each side of the link, with 3 VPN tunnels in between the two. The test: When I test the speed of the network link with the routers in place, with one laptop directly connected to the router on each side, I consistently get ~30/35Mbps. But if I take out the routers and I test the link connecting the laptops directly to the ethernet cable at each side, I consistently get ~85/88Mbps. It's quite a big performance hit, and I would tend to think that the VPN tunnels are responsible for the slow down. Is it normal that this configuration (two routers with three VPN tunnels between them) takes away so much bandwidth? More info: The encryption algorithm used for the VPN tunnels is AES128. The routers model is Zyxel USG200 and Zyxel USG1000, and their CPU, memory, and storage use is well within normal limits. The nominal bandwidth of the network link is 100Mbps. The network link in question is supplied by a third party company (the building in between our two offices). Basically it passes through their network as a VLAN, but the VLAN is completely transparent to us (e.g. no configuration required on our side, just like one single cable from end to end). Unfortunately (or maybe fortunately) I cannot directly test different routers configurations as I'm not the person in charge of it.

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  • ATI radeon graphics card and screen freeze problem

    - by Thomas
    recently i upgrade my machine with new hardware component. my mother board is Gigabyte, processor Intel i3 3.6 ghz, ram 4 gb, graphics card ATI radeon 4350 1 GB. my OS installed is windows XP. when i am trying to play call of duty black ops then screen gets freeze and when i try to play other game like medal of honour then suddenly game closed suddenly after 15 or 20 minutes. i am not being able to find out the problem. whether i have problem in RAM or Graphics card. i asked few hardware person and one of them told me that i should installed windows 7 rather than windows xp. is it true. please help me to understand the problem and also tell me what should i do to fix this problem. please discuss in detail. thanks in advance. Update: yes i already install lates driver for ATI radeon 4350 but still the problem persist. do i need to install windows 7 instead of win xp because my processor is intel i3.

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  • Java Plugin a huge security risk? How to preseve Java plugin from privilege escalation?

    - by Johannes Weiß
    Installing a regular Java plugin is IMHO a real security risk for non-IT people. Normally Java applets run in a sandbox and the applet cannot do anything harmful to your computer. If an applet, however, needs to do something like read-only accessing your filesystem e.g. uploading an image, you have to give it more privileges. Usually that's ok but I think not everyone knows that you give the applet the same privileges to your computer as your user has! And that's everything Java asks you: That looks as 'harmful' as a self-signed SSL certificate on a random page where no sensitive data is exchanged. The user will click on Run! You can try that at home using JyConsole, that's Jython (Python on Java)! Simply type in python code, e.g. import os os.system('cat /etc/passwd') or worse DON'T TYPE IN THAT CODE ON YOUR COMPUTER!!! import os os.system('rm -rf ~') ... Does anyone know how you can disable the possibily of privilege escalation? And by the way, does anyone know why SUN displays only a dialog as harmless as the one shown above (the self-signed-SSL-certificate-dialog from Firefox 3 and above is much clearer here!)? Live sample from my computer:

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  • How to diagnose frequent segfaults

    - by Andreas Gohr
    My server is logging frequent segmentation faults to /var/log/kern.log in different tools. So far I've seen them in Perl, PHP and rsync. All installed software is up-to-date Debian packages. Here's an exerpt from the log file: Mar 2 01:07:54 gaz kernel: [ 5316.246303] imapsync[4533]: segfault at 8b ip 00007fb448c98fe6 sp 00007ffff571dd68 error 4 in libperl.so.5.10.1[7fb448bd7000+164000] Mar 2 01:17:42 gaz kernel: [ 5904.354307] php5-cgi[4441]: segfault at 2bb3dc8 ip 0000000002bb3dc8 sp 00007fffbeeaae48 error 15 Mar 2 02:54:05 gaz kernel: [11687.922316] php5-cgi[4495]: segfault at 2d7acf9 ip 0000000002d7acf9 sp 00007fff60c6eb18 error 15 Mar 2 10:50:08 gaz kernel: [40250.390322] BUG: unable to handle kernel paging request at 00000000024b03f0 Mar 2 10:50:08 gaz kernel: [40250.390341] IP: [<00000000024b03f0>] 0x24b03f0 Mar 2 10:50:08 gaz kernel: [40250.390353] PGD 208c71067 PUD 21c811067 PMD 209329067 PTE 8000000211c88067 Mar 2 10:50:08 gaz kernel: [40250.390365] Oops: 0011 [#1] SMP Mar 2 10:50:08 gaz kernel: [40250.390373] last sysfs file: /sys/devices/pci0000:00/0000:00:12.0/host4/target4:0:0/4:0:0:0/block/sdb/stat Mar 2 10:50:08 gaz kernel: [40250.390386] CPU 1 Mar 2 10:50:08 gaz kernel: [40250.390392] Modules linked in: cpufreq_userspace cpufreq_stats cpufreq_powersave cpufreq_conservative xt_recent xt_tcpudp iptable_nat nf_nat nf_conntrack_ipv4 nf_defrag_ ipv4 ip6table_filter ip6_tables xt_DSCP xt_TCPMSS ipt_LOG ipt_REJECT iptable_mangle iptable_filter xt_multiport xt_state xt_limit xt_conntrack nf_conntrack_ftp nf_conntrack ip_tables x_tables loop snd _hda_codec_atihdmi snd_hda_intel snd_hda_codec snd_hwdep snd_pcm radeon snd_timer ttm snd drm_kms_helper soundcore drm snd_page_alloc i2c_algo_bit shpchp i2c_piix4 edac_core pcspkr k8temp evdev edac_m ce_amd pci_hotplug i2c_core button ext3 jbd mbcache dm_mod powernow_k8 aacraid 3w_9xxx 3w_xxxx raid10 raid456 async_raid6_recov async_pq raid6_pq async_xor xor async_memcpy async_tx raid1 raid0 md_mod sata_nv sata_sil sata_via sd_mod crc_t10dif ata_generic ahci pata_atiixp ohci_hcd libata r8169 mii thermal ehci_hcd processor thermal_sys scsi_mod usbcore nls_base [last unloaded: scsi_wait_scan] Mar 2 10:50:08 gaz kernel: [40250.390566] Pid: 11482, comm: munin-limits Not tainted 2.6.32-5-amd64 #1 MS-7368 Mar 2 10:50:08 gaz kernel: [40250.390576] RIP: 0010:[<00000000024b03f0>] [<00000000024b03f0>] 0x24b03f0 Mar 2 10:50:08 gaz kernel: [40250.390586] RSP: 0018:ffff88021cc8dec0 EFLAGS: 00010286 Mar 2 10:50:08 gaz kernel: [40250.390593] RAX: 000000001ddc1000 RBX: 0000000000000010 RCX: ffffffff810f9904 Mar 2 10:50:08 gaz kernel: [40250.390600] RDX: 0000000000000000 RSI: ffffea0007688200 RDI: 0000000000000286 Mar 2 10:50:08 gaz kernel: [40250.390608] RBP: 00000000ffffffea R08: 0000000000000025 R09: 7865542f30312e35 Mar 2 10:50:08 gaz kernel: [40250.390615] R10: 000000d01cc8ddf8 R11: 0000000000000246 R12: ffff88021cc8def8 Mar 2 10:50:08 gaz kernel: [40250.390622] R13: 0000000002295010 R14: 00000000022c9db0 R15: 0000000002488d78 Mar 2 10:50:08 gaz kernel: [40250.390630] FS: 00007f3b3c8b2700(0000) GS:ffff880008d00000(0000) knlGS:0000000000000000 Mar 2 10:50:08 gaz kernel: [40250.390641] CS: 0010 DS: 0000 ES: 0000 CR0: 0000000080050033 Mar 2 10:50:08 gaz kernel: [40250.390648] CR2: 00000000024b03f0 CR3: 000000021c5d1000 CR4: 00000000000006e0 Mar 2 10:50:08 gaz kernel: [40250.390656] DR0: 0000000000000000 DR1: 0000000000000000 DR2: 0000000000000000 Mar 2 10:50:08 gaz kernel: [40250.390663] DR3: 0000000000000000 DR6: 00000000ffff0ff0 DR7: 0000000000000400 Mar 2 10:50:08 gaz kernel: [40250.390671] Process munin-limits (pid: 11482, threadinfo ffff88021cc8c000, task ffff88021bf59530) Mar 2 10:50:08 gaz kernel: [40250.390681] Stack: Mar 2 10:50:08 gaz kernel: [40250.390687] ffffffff810f1d4a ffff880208c63228 0000000000000000 00007fffc2dcecc0 Mar 2 10:50:08 gaz kernel: [40250.390697] <0> 00000000024ba2b0 0000000002295010 ffffffff810f1e3d 0000000000000004 Mar 2 10:50:08 gaz kernel: [40250.390712] <0> ffff88021bf59530 ffff88021c4edc00 ffffffff812fe0b6 ffff88021c4edc60 Mar 2 10:50:08 gaz kernel: [40250.390732] Call Trace: Mar 2 10:50:08 gaz kernel: [40250.390742] [<ffffffff810f1d4a>] ? vfs_fstatat+0x2c/0x57 Mar 2 10:50:08 gaz kernel: [40250.390750] [<ffffffff810f1e3d>] ? sys_newstat+0x11/0x30 Mar 2 10:50:08 gaz kernel: [40250.390760] [<ffffffff812fe0b6>] ? do_page_fault+0x2e0/0x2fc Mar 2 10:50:08 gaz kernel: [40250.390768] [<ffffffff812fbf55>] ? page_fault+0x25/0x30 Mar 2 10:50:08 gaz kernel: [40250.390777] [<ffffffff81010b42>] ? system_call_fastpath+0x16/0x1b Mar 2 10:50:08 gaz kernel: [40250.390783] Code: Bad RIP value. Mar 2 10:50:08 gaz kernel: [40250.390791] RIP [<00000000024b03f0>] 0x24b03f0 Mar 2 10:50:08 gaz kernel: [40250.390799] RSP <ffff88021cc8dec0> Mar 2 10:50:08 gaz kernel: [40250.390805] CR2: 00000000024b03f0 Mar 2 10:50:08 gaz kernel: [40250.391051] ---[ end trace 1cc1473b539c7f6e ]--- Mar 2 11:42:20 gaz kernel: [43382.242301] php5-cgi[10963]: segfault at d81160 ip 0000000000d81160 sp 00007fff3adcb058 error 15 Mar 2 21:51:14 gaz kernel: [79916.418302] php5-cgi[20089]: segfault at 1c59dc8 ip 0000000001c59dc8 sp 00007fff9b877fb8 error 15 Mar 3 03:45:01 gaz kernel: [101143.334305] munin-update[22519] general protection ip:7f516dce204c sp:7fff6049a978 error:0 in libperl.so.5.10.1[7f516dc7d000+164000] Mar 3 11:22:37 gaz kernel: [128599.570307] php5-cgi[22888]: segfault at 36485a8 ip 00000000036485a8 sp 00007fff2d56e1c8 error 15 Mar 4 08:32:17 gaz kernel: [204779.842304] php5-cgi[22090]: segfault at 18 ip 0000000000689e5e sp 00007fff677a6a48 error 6 in php5-cgi[400000+6f9000] Mar 4 10:01:02 gaz kernel: [210104.434706] rsync[22236] general protection ip:7f14a07137f9 sp:7fff88f940b8 error:0 in libc-2.11.2.so[7f14a069d000+158000] Mar 4 11:32:22 gaz kernel: [215584.262316] BUG: unable to handle kernel paging request at 00000000ffffff9c Mar 4 11:32:22 gaz kernel: [215584.262331] IP: [<00000000ffffff9c>] 0xffffff9c Mar 4 11:32:22 gaz kernel: [215584.262343] PGD 0 Mar 4 11:32:22 gaz kernel: [215584.262350] Oops: 0010 [#2] SMP Mar 4 11:32:22 gaz kernel: [215584.262359] last sysfs file: /sys/devices/pci0000:00/0000:00:12.0/host4/target4:0:0/4:0:0:0/block/sdb/stat Mar 4 11:32:22 gaz kernel: [215584.262371] CPU 1 Mar 4 11:32:22 gaz kernel: [215584.262378] Modules linked in: cpufreq_userspace cpufreq_stats cpufreq_powersave cpufreq_conservative xt_recent xt_tcpudp iptable_nat nf_nat nf_conntrack_ipv4 nf_defrag_ipv4 ip6table_filter ip6_tables xt_DSCP xt_TCPMSS ipt_LOG ipt_REJECT iptable_mangle iptable_filter xt_multiport xt_state xt_limit xt_conntrack nf_conntrack_ftp nf_conntrack ip_tables x_tables loop snd_hda_codec_atihdmi snd_hda_intel snd_hda_codec snd_hwdep snd_pcm radeon snd_timer ttm snd drm_kms_helper soundcore drm snd_page_alloc i2c_algo_bit shpchp i2c_piix4 edac_core pcspkr k8temp evdev edac_mce_amd pci_hotplug i2c_core button ext3 jbd mbcache dm_mod powernow_k8 aacraid 3w_9xxx 3w_xxxx raid10 raid456 async_raid6_recov async_pq raid6_pq async_xor xor async_memcpy async_tx raid1 raid0 md_mod sata_nv sata_sil sata_via sd_mod crc_t10dif ata_generic ahci pata_atiixp ohci_hcd libata r8169 mii thermal ehci_hcd processor thermal_sys scsi_mod usbcore nls_base [last unloaded: scsi_wait_scan] Mar 4 11:32:22 gaz kernel: [215584.262552] Pid: 1960, comm: proxymap Tainted: G D 2.6.32-5-amd64 #1 MS-7368 Mar 4 11:32:22 gaz kernel: [215584.262563] RIP: 0010:[<00000000ffffff9c>] [<00000000ffffff9c>] 0xffffff9c Mar 4 11:32:22 gaz kernel: [215584.262573] RSP: 0018:ffff880209257e00 EFLAGS: 00010212 Mar 4 11:32:22 gaz kernel: [215584.262580] RAX: ffff8801514eb780 RBX: ffffffff810efb2d RCX: 0000000000000000 Mar 4 11:32:22 gaz kernel: [215584.262590] RDX: 0000000000000020 RSI: 0000000000000001 RDI: ffff8801514eb780 Mar 4 11:32:22 gaz kernel: [215584.262600] RBP: 00000000ffffffe9 R08: 0000000000000000 R09: 0000000000000000 Mar 4 11:32:22 gaz kernel: [215584.262611] R10: ffff880209257e78 R11: ffffffff81152c7c R12: 0000000000000001 Mar 4 11:32:22 gaz kernel: [215584.262622] R13: 0000000000008001 R14: 0000000000000024 R15: 00000000ffffff9c Mar 4 11:32:22 gaz kernel: [215584.262633] FS: 00007fca4de35700(0000) GS:ffff880008d00000(0000) knlGS:0000000000000000 Mar 4 11:32:22 gaz kernel: [215584.262644] CS: 0010 DS: 0000 ES: 0000 CR0: 0000000080050033 Mar 4 11:32:22 gaz kernel: [215584.262650] CR2: 00000000ffffff9c CR3: 00000001c9cbb000 CR4: 00000000000006e0 Mar 4 11:32:22 gaz kernel: [215584.262661] DR0: 0000000000000000 DR1: 0000000000000000 DR2: 0000000000000000 Mar 4 11:32:22 gaz kernel: [215584.262671] DR3: 0000000000000000 DR6: 00000000ffff0ff0 DR7: 0000000000000400 Mar 4 11:32:22 gaz kernel: [215584.262682] Process proxymap (pid: 1960, threadinfo ffff880209256000, task ffff88021c4b1c40) Mar 4 11:32:22 gaz kernel: [215584.262693] Stack: Mar 4 11:32:22 gaz kernel: [215584.262698] ffffffff810f8566 ffff880209257e78 ffff88021c7bf000 ffff88021c7bf0c8 Mar 4 11:32:22 gaz kernel: [215584.262709] <0> 0000800000000000 ffff88021fc0f000 ffff880209257e78 00000000fffffffe Mar 4 11:32:22 gaz kernel: [215584.262724] <0> ffffffff810e5881 ffff880209257f48 0000000000000286 ffff88021fc0f000 Mar 4 11:32:22 gaz kernel: [215584.262743] Call Trace: Mar 4 11:32:22 gaz kernel: [215584.262753] [<ffffffff810f8566>] ? do_filp_open+0xa7/0x94b Mar 4 11:32:22 gaz kernel: [215584.262763] [<ffffffff810e5881>] ? virt_to_head_page+0x9/0x2a Mar 4 11:32:22 gaz kernel: [215584.262771] [<ffffffff810f9904>] ? user_path_at+0x52/0x79 Mar 4 11:32:22 gaz kernel: [215584.262779] [<ffffffff810cfec1>] ? get_unmapped_area+0xd7/0x139 Mar 4 11:32:22 gaz kernel: [215584.262787] [<ffffffff811019d5>] ? alloc_fd+0x67/0x10c Mar 4 11:32:22 gaz kernel: [215584.262795] [<ffffffff810eceaf>] ? do_sys_open+0x55/0xfc Mar 4 11:32:22 gaz kernel: [215584.262804] [<ffffffff81010b42>] ? system_call_fastpath+0x16/0x1b Mar 4 11:32:22 gaz kernel: [215584.262811] Code: Bad RIP value. Mar 4 11:32:22 gaz kernel: [215584.262819] RIP [<00000000ffffff9c>] 0xffffff9c Mar 4 11:32:22 gaz kernel: [215584.262828] RSP <ffff880209257e00> Mar 4 11:32:22 gaz kernel: [215584.262833] CR2: 00000000ffffff9c Mar 4 11:32:22 gaz kernel: [215584.263077] ---[ end trace 1cc1473b539c7f6f ]--- As you can see there are segfaults, a general protection fault and a Kernel Oops. My first guess was that there's a Hardware problem of some sort and I asked my Hoster (it's a rented root server) to do a full hardwarecheck - they did, but couldn't find any problem. I don't know what and how they checked but their support team is usually quite good. I ran memtester and cpuburn myself and couldn't find any error either. Unfortunately I have no reliable way to reproduce these segfaults, they seem to be more or less random. On a hunch I disabled the firewall of the system and ran one of the programs that segfaulted regularily (imapsync) and it seemed to take longer to segfault than before, so the problem might be related to the network stack. Or could just be a random thing. Here are the kernel specs: # uname -a Linux gaz 2.6.32-5-amd64 #1 SMP Wed Jan 12 03:40:32 UTC 2011 x86_64 GNU/Linux # cat /etc/debian_version 6.0 # lsmod Module Size Used by cpufreq_userspace 1992 0 cpufreq_stats 2659 0 cpufreq_powersave 902 0 cpufreq_conservative 5162 0 xt_recent 5977 0 xt_tcpudp 2319 0 iptable_nat 4299 0 nf_nat 13388 1 iptable_nat nf_conntrack_ipv4 9833 3 iptable_nat,nf_nat nf_defrag_ipv4 1139 1 nf_conntrack_ipv4 ip6table_filter 2384 0 ip6_tables 15075 1 ip6table_filter xt_DSCP 1995 0 xt_TCPMSS 2919 0 ipt_LOG 4518 0 ipt_REJECT 1953 0 iptable_mangle 2817 0 iptable_filter 2258 0 xt_multiport 2267 0 xt_state 1303 0 xt_limit 1782 0 xt_conntrack 2407 0 nf_conntrack_ftp 5537 0 nf_conntrack 46535 6 iptable_nat,nf_nat,nf_conntrack_ipv4,xt_state,xt_conntrack,nf_conntrack_ftp ip_tables 13899 3 iptable_nat,iptable_mangle,iptable_filter x_tables 12845 13 xt_recent,xt_tcpudp,iptable_nat,ip6_tables,xt_DSCP,xt_TCPMSS,ipt_LOG,ipt_REJECT,xt_multiport,xt_state,xt_limit,xt_conntrack,ip_tables loop 11799 0 radeon 573996 0 ttm 39986 1 radeon drm_kms_helper 20065 1 radeon snd_hda_codec_atihdmi 2251 1 drm 142359 3 radeon,ttm,drm_kms_helper snd_hda_intel 20019 0 i2c_algo_bit 4225 1 radeon pcspkr 1699 0 i2c_piix4 8328 0 snd_hda_codec 54244 2 snd_hda_codec_atihdmi,snd_hda_intel i2c_core 15712 5 radeon,drm_kms_helper,drm,i2c_algo_bit,i2c_piix4 snd_hwdep 5380 1 snd_hda_codec snd_pcm 60503 2 snd_hda_intel,snd_hda_codec snd_timer 15582 1 snd_pcm snd 46446 5 snd_hda_intel,snd_hda_codec,snd_hwdep,snd_pcm,snd_timer soundcore 4598 1 snd evdev 7352 3 snd_page_alloc 6249 2 snd_hda_intel,snd_pcm k8temp 3283 0 edac_core 29261 0 edac_mce_amd 6433 0 shpchp 26264 0 pci_hotplug 21203 1 shpchp button 4650 0 ext3 106518 2 jbd 37085 1 ext3 mbcache 5050 1 ext3 dm_mod 53754 0 powernow_k8 10978 1 aacraid 59779 0 3w_9xxx 28684 0 3w_xxxx 20569 0 raid10 17809 0 raid456 44500 0 async_raid6_recov 5170 1 raid456 async_pq 3479 2 raid456,async_raid6_recov raid6_pq 77179 2 async_raid6_recov,async_pq async_xor 2478 3 raid456,async_raid6_recov,async_pq xor 4380 1 async_xor async_memcpy 1198 2 raid456,async_raid6_recov async_tx 1734 5 raid456,async_raid6_recov,async_pq,async_xor,async_memcpy raid1 18431 3 raid0 5517 0 md_mod 73824 7 raid10,raid456,raid1,raid0 sata_nv 19166 0 sata_sil 7412 0 sata_via 7928 0 sd_mod 29889 8 crc_t10dif 1276 1 sd_mod ata_generic 3047 0 ahci 32374 6 r8169 29229 0 mii 3210 1 r8169 thermal 11674 0 pata_atiixp 3489 0 libata 133632 6 sata_nv,sata_sil,sata_via,ata_generic,ahci,pata_atiixp ohci_hcd 19212 0 ehci_hcd 31151 0 processor 29935 1 powernow_k8 thermal_sys 11942 2 thermal,processor scsi_mod 122149 5 aacraid,3w_9xxx,3w_xxxx,sd_mod,libata usbcore 122034 3 ohci_hcd,ehci_hcd nls_base 6377 1 usbcore # free total used free shared buffers cached Mem: 8166128 1228036 6938092 0 140412 782060 -/+ buffers/cache: 305564 7860564 Swap: 2102456 0 2102456 So, basically my questions are: How can I diagnose this further? Is there any data in the log above that could help me to isolate the troublemaker? Are there any known problems with the above hardware/software I overlooked when googling for it? Is there a way to prevent the kernel from autoloading modules (I probably don't need all these modules and one of them might be the culprit)

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  • Windows 7 - Wireless Signal Good - Internet Often Says Limited or No Activity

    - by Anthony Trilussa Pizzo
    Hi - I have a New Dell Studio XPS latop that I hooked up in early January of 2010. The Dell Studio XPS laptop is connected to my wireless router (Belkin Wireless N). The router was purchased in Februaru of 2010 because I thought my router was bad (A D-Link router). Comcast is my ISP. Everyday, at random times, the internet will have a good signal (according to the little Win 7 icon on the taskbar) but I will receive a message saying limited or no internet access and I cannot access the internet. I have the internet setup to automatically get an IP and I did the IPCONFIG release / renew but with no success. I even had a WiFi enabled Blackberry right next to my computer and whenever the computer loses an WiFi connection, so does the Blackberry. The router isnt't bad, because the old router did the same thing - giving me limited or no internet access while working sometimes. I also tried using two other laptops in same physical position as my Dell Studio XPS laptop and they have the same problem. I am going crazy trying to figure this out as I have called the Router Company (Belkin), my ISP (Comcast), and my computer maker (Dell). Can anyone offer some suggestions and I can try them as we work through this and maybe one of the suggestion will be right one. Thanks in advance for even reading my problem. I searched for a problem similar to mine on the internet, but I have not been able to keep a steady internet connection. (Side note - I used to have an IBM thinkpad laptop and D - Link router and for years that wireless connection worked FLAWLESSLY, with the same physical set up - the laptop in my bedroom, and the router in the basement.)

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  • Creating fillable, saveable PDF in OpenOffice.org results in garbage

    - by Ubuntourist
    I've been creating beautiful fillable PDFs using OOo Writer under Ubuntu for a few years. However, I've recently been asked to make them saveable rather than just printable. So, I go to my colleague's Windows computer which has Adobe Acrobat Professional 8, and following directions outlined in Save filled form in PDF file in Ubuntu. I end up with an unreadable, unfillable document. Acrobat Reader opens it, but it's garbage. It looks like it might be a character encoding issue. The document was created using Arial under Ubuntu. I installed OOo on the Windows box and changed the font to Tahoma. But with either font, the resulting file is a jumble of boxes and oddly placed random characters. Given that it fails with a fairly ubiquitous font, and a Microsoft specific font, I'm guessing it's not a font issue. Until I enable the rights, the PDF is readable both with Acrobat Reader and Acrobat Pro. Anyone else encounter the problem? If so, did you solve it? Thanks.

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  • When I restart my virtual enviorment it does not re-bind to the IP address

    - by RoboTamer
    The IP does no longer respond to a remote ping With restart I mean: lxc-stop -n vm3 lxc-start -n vm3 -f /etc/lxc/vm3.conf -d -- /etc/network/interfaces auto lo iface lo inet loopback up route add -net 127.0.0.0 netmask 255.0.0.0 dev lo down route add -net 127.0.0.0 netmask 255.0.0.0 dev lo # device: eth0 auto eth0 iface eth0 inet manual auto br0 iface br0 inet static address 192.22.189.58 netmask 255.255.255.248 gateway 192.22.189.57 broadcast 192.22.189.63 bridge_ports eth0 bridge_fd 0 bridge_hello 2 bridge_maxage 12 bridge_stp off post-up ip route add 192.22.189.59 dev br0 post-up ip route add 192.22.189.60 dev br0 post-up ip route add 192.22.189.61 dev br0 post-up ip route add 192.22.189.62 dev br0 -- /etc/lxc/vm3.conf lxc.utsname = vm3 lxc.rootfs = /var/lib/lxc/vm3/rootfs lxc.tty = 4 #lxc.pts = 1024 # pseudo tty instance for strict isolation lxc.network.type = veth lxc.network.flags = up lxc.network.link = br0 lxc.network.name = eth0 lxc.network.mtu = 1500 #lxc.cgroup.cpuset.cpus = 0 # security parameter lxc.cgroup.devices.deny = a # Deny all access to devices lxc.cgroup.devices.allow = c 1:3 rwm # dev/null lxc.cgroup.devices.allow = c 1:5 rwm # dev/zero lxc.cgroup.devices.allow = c 5:1 rwm # dev/console lxc.cgroup.devices.allow = c 5:0 rwm # dev/tty lxc.cgroup.devices.allow = c 4:0 rwm # dev/tty0 lxc.cgroup.devices.allow = c 4:1 rwm # dev/tty1 lxc.cgroup.devices.allow = c 4:2 rwm # dev/tty2 lxc.cgroup.devices.allow = c 1:9 rwm # dev/urandon lxc.cgroup.devices.allow = c 1:8 rwm # dev/random lxc.cgroup.devices.allow = c 136:* rwm # dev/pts/* lxc.cgroup.devices.allow = c 5:2 rwm # dev/pts/ptmx lxc.cgroup.devices.allow = c 254:0 rwm # rtc # mounts point lxc.mount.entry=proc /var/lib/lxc/vm3/rootfs/proc proc nodev,noexec,nosuid 0 0 lxc.mount.entry=devpts /var/lib/lxc/vm3/rootfs/dev/pts devpts defaults 0 0 lxc.mount.entry=sysfs /var/lib/lxc/vm3/rootfs/sys sysfs defaults 0 0

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  • What happens to Google contacts in the People app in Windows 8

    - by Klas Mellbourn
    In the People tile in Windows 8, you can connect to your different accounts, e.g. LinkedIn, Facebook, Google contacts. I have a lot of contact information in Google Contacts that I have carefully curated. I also have Facebook and LinkedIn contacts. I have already connected Facebook and LinkedIn contacts to the People app, and it seems to work ok. If I connect my Google Contacts to the People app too, what exactly will happen to the Google contacts? Will my Google contacts be modified in any way by the People app? Merged? Synced? (I understand that they will look merged in the People app, but I am wondering what will happen to the actual Google contacts, which I often use outside the People app) For instance: If a contact is in Facebook but is missing from Google Contacts, will it be created in Google contacts? If there is a picture for a person in both Facebook and Google Contacts, will the Google Contacts picture be overwritten? If I add a field, such as "Comments" to a contact in the People app, will that comment be written to the comment field for that contact in Google Contacts?

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  • Is it possible to be a Linux professional studying on your own?

    - by Marc Jr
    I read economics at university(nothing to see with linux, isn't it? :P). I have some basic knowledge about booting process, Linux Kernel compiling from source and stuff like that. But of course I have still much to learn sometimes some errors appears and "voila" I am lost. I had: Ubuntu, Fedora, OpenSuse, Arch.. using Gentoo now. I'd like to know what you linux users, professionals, administrators... would think it is the best way to learn linux in a professional way. Is it worth studying it and passing the LPIC test enough to work in the linux world? or do I need going to IT uni? I've heard LFS is a good way of learning about linux, is that real? I've been thinking about getting to LFS learn about more deeply about the linux process and learning scripts. It is possible to do this way? if anyone has a tip or a good way of doing, maybe someone did it. Any tip is very welcome. Words from a person in love with linux. :D The best, Marc

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  • Cygwin, ssh, and git on Windows Server 2008

    - by Paul
    Hi everyone. I'm trying to setup a git repository on an existing Windows 2008 (R2) server. I have successfully installed Cygwin & added git and ssh to the packages, and everything works perfectly (thanks to Mark for his article on it). I can ssh to localhost on the server, and I can do git operations locally on the server. When I try to do either from the client, however, I get the "port 22, Bad file number" error. Detailed SSH output is limited to this: OpenSSH_4.6p1, OpenSSL 0.9.8e 23 Feb 2007 debug1: Connecting to {myserver} [{myserver}] port 22. debug1: connect to address {myserver} port 22: Attempt to connect timed out without establishing a connection ssh: connect to host {myserver} port 22: Bad file number Google tells me that this means I'm being blocked, usually, by a firewall. So, double-checked the firewall settings on the server, rule is there allowing port 22 traffic. I even tried turning off the firewall briefly, no change in behavior. I can ssh just fine from that client to other servers. The hosting company swears that there's no other firewalls blocking that server on port 22 (or any other port, they claim, but I find that hard to believe). I have another trouble ticket into them, just in case the first support person was full of it, but meanwhile I wanted to see if anyone could think of anything else it can be. Thanks, Paul

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