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• Week in Geek: New Security Flaw Confirmed for Internet Explorer Edition

  - by Asian Angel

  This week we learned how to use a PC to stay entertained while traveling for the holidays, create quality photo prints with free software, share links between any browser and any smartphone, create perfect Christmas photos using How-To Geek’s 10 best how-to photo guides, and had fun decorating Firefox with a collection of Holiday 2010 Personas themes. Photo by Repoort. Random Geek Links Photo by Asian Angel. Critical 0-Day Flaw Affects All Internet Explorer Versions, Microsoft Warns Microsoft has confirmed a zero-day vulnerability affecting all supported versions of Internet Explorer, including IE8, IE7 and IE6. Note: Article contains link to Microsoft Security Advisory detailing two work-arounds until a security update is released. Hackers targeting human rights, indie media groups Hackers are increasingly hitting the Web sites of human rights and independent media groups in an attempt to silence them, says a new study released this week by Harvard University’s Berkman Center for Internet & Society. OpenBSD: audits give no indication of back doors So far, the analyses of OpenBSD’s crypto and IPSec code have not provided any indication that the system contains back doors for listening to encrypted VPN connections. But the developers have already found two bugs during their current audits. Sophos: Beware Facebook’s new facial-recognition feature Facebook’s new facial recognition software might result in undesirable photos of users being circulated online, warned a security expert, who urged users to keep abreast with the social network’s privacy settings to prevent the abovementioned scenario from becoming a reality. Microsoft withdraws flawed Outlook update Microsoft has withdrawn update KB2412171 for Outlook 2007, released last Patch Tuesday, after a number of user complaints. Skype: Millions still without service Skype was still working to right itself going into the holiday weekend from a major outage that began this past Wednesday. Mozilla improves sync setup and WebGL in Firefox 4 beta 8 Firefox 4.0 beta 8 brings better support for WebGL and introduces an improved setup process for Firefox Sync that simplifies the steps for configuring the synchronization service across multiple devices. Chrome OS the litmus test for cloud The success or failure of Google’s browser-oriented Chrome OS will be the litmus test to decide if the cloud is capable of addressing user needs for content and services, according to a new Ovum report released Monday. FCC Net neutrality rules reach mobile apps The Federal Communications Commission (FCC) finally released its long-expected regulations on Thursday and the related explanations total a whopping 194 pages. One new item that was not previously disclosed: mobile wireless providers can’t block “applications that compete with the provider’s” own voice or video telephony services. KDE and the Document Foundation join Open Invention Network The KDE e.V. and the Document Foundation (TDF) have both joined the Open Invention Network (OIN) as licensees, expanding the organization’s roster of supporters. Report: SEC looks into Hurd’s ousting from HP The scandal surrounding Mark Hurd’s departure from the world’s largest technology company in August has officially drawn attention from the U.S. Securities and Exchange Commission. Report: Google requests delay of new Google TVs Google TV is apparently encountering a bit of static that has resulted in a programming change. Geek Video of the Week This week we have a double dose of geeky video goodness for you with the original Mac vs PC video and the trailer for the sequel. Photo courtesy of Peacer. Mac vs PC Photo courtesy of Peacer. Mac vs PC 2 Trailer Random TinyHacker Links Awesome Tools To Extract Audio From Video Here’s a list of really useful, and free tools to rip audio from videos. Getting Your iPhone Out of Recovery Mode Is your iPhone stuck in recovery mode? This tutorial will help you get it out of that state. Google Shared Spaces Quickly create a shared space and collaborate with friends online. McAfee Internet Security 2011 – Upgrade not worthy of a version change McAfee has released their 2011 version of security products. And as this review details, the upgrades are minimal when compared to their 2010 products. For more information, check out the review. 200 Countries Plotted Hans Rosling’s famous lectures combine enormous quantities of public data with a sport’s commentator’s style to reveal the story of the world’s past, present and future development. Now he explores stats in a way he has never done before – using augmented reality animation. Super User Questions Enjoy looking through this week’s batch of popular questions and answers from Super User. How to restore windows 7 to a known working state every time it boots? Is there an easy way to mass-transfer all files between two computers? Coffee spilled inside computer, damaged hard drive Computer does not boot after ram upgrade Keyboard not detected when trying to install Ubuntu 10.10 How-To Geek Weekly Article Recap Have you had a super busy week while preparing for the holiday weekend? Then here is your chance to get caught up on your reading with our five hottest articles for the week. Ask How-To Geek: Rescuing an Infected PC, Installing Bloat-free iTunes, and Taming a Crazy Trackpad How to Use the Avira Rescue CD to Clean Your Infected PC Eight Geektacular Christmas Projects for Your Day Off VirtualBox 4.0 Rocks Extensions and a Simplified GUI Ask the Readers: How Many Monitors Do You Use with Your Computer? One Year Ago on How-To Geek Here are more great articles from one year ago for you to read and enjoy during the holiday break. Enjoy Distraction-Free Writing with WriteMonkey Shutter is a State of Art Screenshot Tool for Ubuntu Get Hex & RGB Color Codes the Easy Way Find User Scripts for Your Favorite Websites the Easy Way Access Your Unsorted Bookmarks the Easy Way (Firefox) The Geek Note That “wraps” things up for this week and we hope that everyone enjoys the rest of their holiday break! Found a great tip during the break? Then be sure to send it in to us at [email protected]. Photo by ArSiSa7. Latest Features How-To Geek ETC How to Use the Avira Rescue CD to Clean Your Infected PC The Complete List of iPad Tips, Tricks, and Tutorials Is Your Desktop Printer More Expensive Than Printing Services? 20 OS X Keyboard Shortcuts You Might Not Know HTG Explains: Which Linux File System Should You Choose? HTG Explains: Why Does Photo Paper Improve Print Quality? Simon’s Cat Explores the Christmas Tree! [Video] The Outdoor Lights Scene from National Lampoon’s Christmas Vacation [Video] The Famous Home Alone Pizza Delivery Scene [Classic Video] Chronicles of Narnia: The Voyage of the Dawn Treader Theme for Windows 7 Cardinal and Rabbit Sharing a Tree on a Cold Winter Morning Wallpaper An Alternate Star Wars Christmas Special [Video]

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• Week in Geek: US Govt E-card Scam Siphons Confidential Data Edition

  - by Asian Angel

  This week we learned how to “back up photos to Flickr, automate repetitive tasks, & normalize MP3 volume”, enable “stereo mix” in Windows 7 to record audio, create custom papercraft toys, read up on three alternatives to Apple’s flaky iOS alarm clock, decorated our desktops & app docks with Google icon packs, and more. Photo by alexschlegel. Random Geek Links It has been a busy week on the security & malware fronts and we have a roundup of the latest news to help keep you updated. Photo by TopTechWriter.US. US govt e-card scam hits confidential data A fake U.S. government Christmas e-card has managed to siphon off gigabytes of sensitive data from a number of law enforcement and military staff who work on cybersecurity matters, many of whom are involved in computer crime investigations. Security tool uncovers multiple bugs in every browser Michal Zalewski reports that he discovered the vulnerability in Internet Explorer a while ago using his cross_fuzz fuzzing tool and reported it to Microsoft in July 2010. Zalewski also used cross_fuzz to discover bugs in other browsers, which he also reported to the relevant organisations. Microsoft to fix Windows holes, but not ones in IE Microsoft said that it will release two security bulletins next week fixing three holes in Windows, but it is still investigating or working on fixing holes in Internet Explorer that have been reportedly exploited in attacks. Microsoft warns of Windows flaw affecting image rendering Microsoft has warned of a Windows vulnerability that could allow an attacker to take control of a computer if the user is logged on with administrative rights. Windows 7 Not Affected by Critical 0-Day in the Windows Graphics Rendering Engine While confirming that details on a Critical zero-day vulnerability have made their way into the wild, Microsoft noted that customers running the latest iteration of Windows client and server platforms are not exposed to any risks. Microsoft warns of Office-related malware Microsoft’s Malware Protection Center issued a warning this week that it has spotted malicious code on the Internet that can take advantage of a flaw in Word and infect computers after a user does nothing more than read an e-mail. *Refers to a flaw that was addressed in the November security patch releases. Make sure you have all of the latest security updates installed. Unpatched hole in ImgBurn disk burning application According to security specialist Secunia, a highly critical vulnerability in ImgBurn, a lightweight disk burning application, can be used to remotely compromise a user’s system. Hole in VLC Media Player Virtual Security Research (VSR) has identified a vulnerability in VLC Media Player. In versions up to and including 1.1.5 of the VLC Media Player. Flash Player sandbox can be bypassed Flash applications run locally can read local files and send them to an online server – something which the sandbox is supposed to prevent. Chinese auction site touts hacked iTunes accounts Tens of thousands of reportedly hacked iTunes accounts have been found on Chinese auction site Taobao, but the company claims it is unable to take action unless there are direct complaints. What happened in the recent Hotmail outage Mike Schackwitz explains the cause of the recent Hotmail outage. DOJ sends order to Twitter for Wikileaks-related account info The U.S. Justice Department has obtained a court order directing Twitter to turn over information about the accounts of activists with ties to Wikileaks, including an Icelandic politician, a legendary Dutch hacker, and a U.S. computer programmer. Google gets court to block Microsoft Interior Department e-mail win The U.S. Federal Claims Court has temporarily blocked Microsoft from proceeding with the $49.3 million, five-year DOI contract that it won this past November. Google Apps customers get email lockdown Companies and organisations using Google Apps are now able to restrict the email access of selected users. LibreOffice Is the Default Office Suite for Ubuntu 11.04 Matthias Klose has announced some details regarding the replacement of the old OpenOffice.org 3.2.1 packages with the new LibreOffice 3.3 ones, starting with the upcoming Ubuntu 11.04 (Natty Narwhal) Alpha 2 release. Sysadmin Geek Tips Photo by Filomena Scalise. How to Setup Software RAID for a Simple File Server on Ubuntu Do you need a file server that is cheap and easy to setup, “rock solid” reliable, and has Email Alerting? This tutorial shows you how to use Ubuntu, software RAID, and SaMBa to accomplish just that. How to Control the Order of Startup Programs in Windows While you can specify the applications you want to launch when Windows starts, the ability to control the order in which they start is not available. However, there are a couple of ways you can easily overcome this limitation and control the startup order of applications. Random TinyHacker Links Using Opera Unite to Send Large Files A tutorial on using Opera Unite to easily send huge files from your computer. WorkFlowy is a Useful To-do List Tool A cool to-do list tool that lets you integrate multiple tasks in one single list easily. Playing Flash Videos on iOS Devices Yes, you can play flash videos on jailbroken iPhones. Here’s a tutorial. Clear Safari History and Cookies On iPhone A tutorial on clearing your browser history on iPhone and other iOS devices. Monitor Your Internet Usage Here’s a cool, cross-platform tool to monitor your internet bandwidth. Super User Questions See what the community had to say on these popular questions from Super User this week. Why is my upload speed much less than my download speed? Where should I find drivers for my laptop if it didn’t come with a driver disk? OEM Office 2010 without media – how to reinstall? Is there a point to using theft tracking software like Prey on my laptop, if you have login security? Moving an “all-in-one” PC when turned on/off How-To Geek Weekly Article Recap Get caught up on your HTG reading with our hottest articles from this past week. How to Combine Rescue Disks to Create the Ultimate Windows Repair Disk How To Boot 10 Different Live CDs From 1 USB Flash Drive What is Camera Raw, and Why Would a Professional Prefer it to JPG? Did You Know Facebook Has Built-In Shortcut Keys? The How-To Geek Guide to Audio Editing: The Basics One Year Ago on How-To Geek Enjoy looking through our latest gathering of retro article goodness. Learning Windows 7: Create a Homegroup & Join a New Computer To It How To Disconnect a Machine from a Homegroup Use Remote Desktop To Access Other Computers On a Small Office or Home Network How To Share Files and Printers Between Windows 7 and Vista Allow Users To Run Only Specified Programs in Windows 7 The Geek Note That is all we have for you this week and we hope your first week back at work or school has gone very well now that the holidays are over. Know a great tip? Send it in to us at [email protected]. Photo by Pamela Machado. Latest Features How-To Geek ETC HTG Projects: How to Create Your Own Custom Papercraft Toy How to Combine Rescue Disks to Create the Ultimate Windows Repair Disk What is Camera Raw, and Why Would a Professional Prefer it to JPG? The How-To Geek Guide to Audio Editing: The Basics How To Boot 10 Different Live CDs From 1 USB Flash Drive The 20 Best How-To Geek Linux Articles of 2010 Arctic Theme for Windows 7 Gives Your Desktop an Icy Touch Install LibreOffice via PPA and Receive Auto-Updates in Ubuntu Creative Portraits Peek Inside the Guts of Modern Electronics Scenic Winter Lane Wallpaper to Create a Relaxing Mood Access Your Web Apps Directly Using the Context Menu in Chrome The Deep – Awesome Use of Metal Objects as Deep Sea Creatures [Video]

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• Conversation as User Assistance

  - by ultan o'broin

  Applications User Experience members (Erika Web, Laurie Pattison, and I) attended the User Assistance Europe Conference in Stockholm, Sweden. We were impressed with the thought leadership and practical application of ideas in Anne Gentle's keynote address "Social Web Strategies for Documentation". After the conference, we spoke with Anne to explore the ideas further. Anne Gentle (left) with Applications User Experience Senior Director Laurie Pattison In Anne's book called Conversation and Community: The Social Web for Documentation, she explains how user assistance is undergoing a seismic shift. The direction is away from the old print manuals and online help concept towards a web-based, user community-driven solution using social media tools. User experience professionals now have a vast range of such tools to start and nurture this "conversation": blogs, wikis, forums, social networking sites, microblogging systems, image and video sharing sites, virtual worlds, podcasts, instant messaging, mashups, and so on. That user communities are a rich source of user assistance is not a surprise, but the extent of available assistance is. For example, we know from the Consortium for Service Innovation that there has been an 'explosion' of user-generated content on the web. User-initiated community conversations provide as much as 30 times the number of official help desk solutions for consortium members! The growing reliance on user community solutions is clearly a user experience issue. Anne says that user assistance as conversation "means getting closer to users and helping them perform well. User-centered design has been touted as one of the most important ideas developed in the last 20 years of workplace writing. Now writers can take the idea of user-centered design a step further by starting conversations with users and enabling user assistance in interactions." Some of Anne's favorite examples of this paradigm shift from the world of traditional documentation to community conversation include: Writer Bob Bringhurst's blog about Adobe InDesign and InCopy products and Adobe's community help The Microsoft Development Network Community Center ·The former Sun (now Oracle) OpenDS wiki, NetBeans Ruby and other community approaches to engage diverse audiences using screencasts, wikis, and blogs. Cisco's customer support wiki, EMC's community, as well as Symantec and Intuit's approaches The efforts of Ubuntu, Mozilla, and the FLOSS community generally Adobe Writer Bob Bringhurst's Blog Oracle is not without a user community conversation too. Besides the community discussions and blogs around documentation offerings, we have the My Oracle Support Community forums, Oracle Technology Network (OTN) communities, wiki, blogs, and so on. We have the great work done by our user groups and customer councils. Employees like David Haimes reach out, and enthusiastic non-employee gurus like Chet Justice (OracleNerd), Floyd Teter and Eddie Awad provide great "how-to" information too. But what does this paradigm shift mean for existing technical writers as users turn away from the traditional printable PDF manual deliverables? We asked Anne after the conference. The writer role becomes one of conversation initiator or enabler. The role evolves, along with the process, as the users define their concept of user assistance and terms of engagement with the product instead of having it pre-determined. It is largely a case now of "inventing the job while you're doing it, instead of being hired for it" Anne said. There is less emphasis on formal titles. Anne mentions that her own title "Content Stacker" at OpenStack; others use titles such as "Content Curator" or "Community Lead". However, the role remains one essentially about communications, "but of a new type--interacting with users, moderating, curating content, instead of sitting down to write a manual from start to finish." Clearly then, this role is open to more than professional technical writers. Product managers who write blogs, developers who moderate forums, support professionals who update wikis, rock star programmers with a penchant for YouTube are ideal. Anyone with the product knowledge, empathy for the user, and flair for relationships on the social web can join in. Some even perform these roles already but do not realize it. Anne feels the technical communicator space will move from hiring new community conversation professionals (who are already active in the space through blogging, tweets, wikis, and so on) to retraining some existing writers over time. Our own research reveals that the established proponents of community user assistance even set employee performance objectives for internal content curators about the amount of community content delivered by people outside the organization! To take advantage of the conversations on the web as user assistance, enterprises must first establish where on the spectrum their community lies. "What is the line between community willingness to contribute and the enterprise objectives?" Anne asked. "The relationship with users must be managed and also measured." Anne believes that the process can start with a "just do it" approach. Begin by reaching out to existing user groups, individual bloggers and tweeters, forum posters, early adopter program participants, conference attendees, customer advisory board members, and so on. Use analytical tools to measure the level of conversation about your products and services to show a return on investment (ROI), winning management support. Anne emphasized that success with the community model is dependent on lowering the technical and motivational barriers so that users can readily contribute to the conversation. Simple tools must be provided, and guidelines, if any, must be straightforward but not mandatory. The conversational approach is one where traditional style and branding guides do not necessarily apply. Tools and infrastructure help users to create content easily, to search and find the information online, read it, rate it, translate it, and participate further in the content's evolution. Recognizing contributors by using ratings on forums, giving out Twitter kudos, conference invitations, visits to headquarters, free products, preview releases, and so on, also encourages the adoption of the conversation model. The move to conversation as user assistance is not free, but there is a business ROI. The conversational model means that customer service is enhanced, as user experience moves from a functional to a valued, emotional level. Studies show a positive correlation between loyalty and financial performance (Consortium for Service Innovation, 2010), and as customer experience and loyalty become key differentiators, user experience professionals cannot explore the model's possibilities. The digital universe (measured at 1.2 million petabytes in 2010) is doubling every 12 to 18 months, and 70 percent of that universe consists of user-generated content (IDC, 2010). Conversation as user assistance cannot be ignored but must be embraced. It is a time to manage for abundance, not scarcity. Besides, the conversation approach certainly sounds more interesting, rewarding, and fun than the traditional model! I would like to thank Anne for her time and thoughts, and recommend that all user assistance professionals read her book. You can follow Anne on Twitter at: http://www.twitter.com/annegentle. Oracle's Acrolinx IQ deployment was used to author this article.

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• Securing an ASP.NET MVC 2 Application

  - by rajbk

  This post attempts to look at some of the methods that can be used to secure an ASP.NET MVC 2 Application called Northwind Traders Human Resources.  The sample code for the project is attached at the bottom of this post. We are going to use a slightly modified Northwind database. The screen capture from SQL server management studio shows the change. I added a new column called Salary, inserted some random salaries for the employees and then turned off AllowNulls.   The reporting relationship for Northwind Employees is shown below.   The requirements for our application are as follows: Employees can see their LastName, FirstName, Title, Address and Salary Employees are allowed to edit only their Address information Employees can see the LastName, FirstName, Title, Address and Salary of their immediate reports Employees cannot see records of non immediate reports.  Employees are allowed to edit only the Salary and Title information of their immediate reports. Employees are not allowed to edit the Address of an immediate report Employees should be authenticated into the system. Employees by default get the “Employee” role. If a user has direct reports, they will also get assigned a “Manager” role. We use a very basic empId/pwd scheme of EmployeeID (1-9) and password test$1. You should never do this in an actual application. The application should protect from Cross Site Request Forgery (CSRF). For example, Michael could trick Steven, who is already logged on to the HR website, to load a page which contains a malicious request. where without Steven’s knowledge, a form on the site posts information back to the Northwind HR website using Steven’s credentials. Michael could use this technique to give himself a raise :-) UI Notes The layout of our app looks like so: When Nancy (EmpID 1) signs on, she sees the default page with her details and is allowed to edit her address. If Nancy attempts to view the record of employee Andrew who has an employeeID of 2 (Employees/Edit/2), she will get a “Not Authorized” error page. When Andrew (EmpID 2) signs on, he can edit the address field of his record and change the title and salary of employees that directly report to him. Implementation Notes All controllers inherit from a BaseController. The BaseController currently only has error handling code. When a user signs on, we check to see if they are in a Manager role. We then create a FormsAuthenticationTicket, encrypt it (including the roles that the employee belongs to) and add it to a cookie. private void SetAuthenticationCookie(int employeeID, List<string> roles) { HttpCookiesSection cookieSection = (HttpCookiesSection) ConfigurationManager.GetSection("system.web/httpCookies"); AuthenticationSection authenticationSection = (AuthenticationSection) ConfigurationManager.GetSection("system.web/authentication"); FormsAuthenticationTicket authTicket = new FormsAuthenticationTicket( 1, employeeID.ToString(), DateTime.Now, DateTime.Now.AddMinutes(authenticationSection.Forms.Timeout.TotalMinutes), false, string.Join("|", roles.ToArray())); String encryptedTicket = FormsAuthentication.Encrypt(authTicket); HttpCookie authCookie = new HttpCookie(FormsAuthentication.FormsCookieName, encryptedTicket); if (cookieSection.RequireSSL || authenticationSection.Forms.RequireSSL) { authCookie.Secure = true; } HttpContext.Current.Response.Cookies.Add(authCookie); } We read this cookie back in Global.asax and set the Context.User to be a new GenericPrincipal with the roles we assigned earlier. protected void Application_AuthenticateRequest(Object sender, EventArgs e){ if (Context.User != null) { string cookieName = FormsAuthentication.FormsCookieName; HttpCookie authCookie = Context.Request.Cookies[cookieName]; if (authCookie == null) return; FormsAuthenticationTicket authTicket = FormsAuthentication.Decrypt(authCookie.Value); string[] roles = authTicket.UserData.Split(new char[] { '|' }); FormsIdentity fi = (FormsIdentity)(Context.User.Identity); Context.User = new System.Security.Principal.GenericPrincipal(fi, roles); }} We ensure that a user has permissions to view a record by creating a custom attribute AuthorizeToViewID that inherits from ActionFilterAttribute. public class AuthorizeToViewIDAttribute : ActionFilterAttribute{ IEmployeeRepository employeeRepository = new EmployeeRepository(); public override void OnActionExecuting(ActionExecutingContext filterContext) { if (filterContext.ActionParameters.ContainsKey("id") && filterContext.ActionParameters["id"] != null) { if (employeeRepository.IsAuthorizedToView((int)filterContext.ActionParameters["id"])) { return; } } throw new UnauthorizedAccessException("The record does not exist or you do not have permission to access it"); }} We add the AuthorizeToView attribute to any Action method that requires authorization. [HttpPost][Authorize(Order = 1)]//To prevent CSRF[ValidateAntiForgeryToken(Salt = Globals.EditSalt, Order = 2)]//See AuthorizeToViewIDAttribute class[AuthorizeToViewID(Order = 3)] [ActionName("Edit")]public ActionResult Update(int id){ var employeeToEdit = employeeRepository.GetEmployee(id); if (employeeToEdit != null) { //Employees can edit only their address //A manager can edit the title and salary of their subordinate string[] whiteList = (employeeToEdit.IsSubordinate) ? new string[] { "Title", "Salary" } : new string[] { "Address" }; if (TryUpdateModel(employeeToEdit, whiteList)) { employeeRepository.Save(employeeToEdit); return RedirectToAction("Details", new { id = id }); } else { ModelState.AddModelError("", "Please correct the following errors."); } } return View(employeeToEdit);} The Authorize attribute is added to ensure that only authorized users can execute that Action. We use the TryUpdateModel with a white list to ensure that (a) an employee is able to edit only their Address and (b) that a manager is able to edit only the Title and Salary of a subordinate. This works in conjunction with the AuthorizeToViewIDAttribute. The ValidateAntiForgeryToken attribute is added (with a salt) to avoid CSRF. The Order on the attributes specify the order in which the attributes are executed. The Edit View uses the AntiForgeryToken helper to render the hidden token: ......<% using (Html.BeginForm()) {%><%=Html.AntiForgeryToken(NorthwindHR.Models.Globals.EditSalt)%><%= Html.ValidationSummary(true, "Please correct the errors and try again.") %><div class="editor-label"> <%= Html.LabelFor(model => model.LastName) %></div><div class="editor-field">...... The application uses View specific models for ease of model binding. public class EmployeeViewModel{ public int EmployeeID; [Required] [DisplayName("Last Name")] public string LastName { get; set; } [Required] [DisplayName("First Name")] public string FirstName { get; set; } [Required] [DisplayName("Title")] public string Title { get; set; } [Required] [DisplayName("Address")] public string Address { get; set; } [Required] [DisplayName("Salary")] [Range(500, double.MaxValue)] public decimal Salary { get; set; } public bool IsSubordinate { get; set; }} To help with displaying readonly/editable fields, we use a helper method. //Simple extension method to display a TextboxFor or DisplayFor based on the isEditable variablepublic static MvcHtmlString TextBoxOrLabelFor<TModel, TProperty>(this HtmlHelper<TModel> htmlHelper, Expression<Func<TModel, TProperty>> expression, bool isEditable){ if (isEditable) { return htmlHelper.TextBoxFor(expression); } else { return htmlHelper.DisplayFor(expression); }} The helper method is used in the view like so: <%=Html.TextBoxOrLabelFor(model => model.Title, Model.IsSubordinate)%> As mentioned in this post, there is a much easier way to update properties on an object. Download Demo Project VS 2008, ASP.NET MVC 2 RTM Remember to change the connectionString to point to your Northwind DB NorthwindHR.zip Feedback and bugs are always welcome :-)

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• 2 Days of Share &amp; Point

  - by Mark Rackley

  Groovy man… SharePoint Saturday Ozarks is back for 2010, bigger and better than before. Join us for a far out time and learn more about SharePoint in one day than you could in a year from the man… Yes! SharePoint Saturday Ozarks is back! SharePoint Saturday Ozarks is the largest SharePoint conference in Arkansas, Southern Missouri, and the very north east tip of Oklahoma. Last year we had a great turn out with 20 speakers, 5 MVPs, and attendees coming from Arkansas, Texas, Oklahoma, Missouri, Kansas, Nebraska, Indiana, Ohio, Alabama, Michigan, and Washington. Hey Man… what’s SharePoint Saturday anyway? Sounds like a conspiracy man… Not to worry, SharePoint Saturday is not an arm of the government bent on mind control or any attempt what-so-ever to bring you down man. SharePoint Saturday is grass roots effort started by Michael Lotter (http://www.sharepointsaturday.org/pages/about.aspx). It is a FREE one day event where the best SharePoint speakers gather to present their love, hatred, and frustrations of SharePoint to those lucky individuals who attend. Lessons are learned, contacts are made, prizes are won, food is eaten, assorted beverages are consumed until wee hours of the morning. SharePoint Saturday started with just a few sporadic one day events here and there. However, over the past year SharePoint Saturday has exploded and it’s hard to find a weekend where there is NOT a SharePoint Saturday event happing in some corner of the globe. There are even occasions where there are two SharePoint Saturdays on the same day! Many people are pleasantly surprised at the caliber of speakers at these SharePoint Saturday events. For the most part, these speakers are more eloquent, practiced, and practical than those speakers you find at the major multi-day conferences. These guys aren’t even paid to speak.. they do it out of love man… SharePoint Saturday Ozarks 2009 Alumni We had a star studded cast last year with many returning this year! Just check out the fun that they had… John Ferringer – Admin rockstar… I can still sense the awesomeness   SharePoint poster children Mike Watson & Laura Rogers     Lori Gowin spreading the SharePoint Love Eric Shupps is a little bit country and a little bit rock and roll       Cathy Dew, Sean McDonough, and JD Wade relaxing between gigs Actually, you can see real photos from last year’s SharePoint Saturday ozarks here:  picasaweb.google.com/mrackley/SharePointSaturdayOzarks#    What’s new for SharePoint Saturday Ozarks 2010 SharePoint Saturday Ozarks 2010 will totally blow your mind man. We’re getting the band back to together with many returning speakers and few new faces. Joel Oleson will be speaking this year, maybe he’ll grace us with his song stylings. Sadly, once again, Andrew Connell will not be able to attend SharePoint Saturday Ozarks, however he did feel the need to show his support in his own way. Prizes this year currently include books, software, a Zune HD, and much more! Wait Man… You said 2 days? I thought it was a one day event? Correct you are my herbal smelling friend… SharePoint Saturday Ozarks 2010 will spread the love an additional day this year. The first day will be all about the SharePoint love, on day 2 we will be taking a leisurely float down the Buffalo National River for those interested in a truly unique experience (no banjos allowed please).   Here are the details: WHAT 4 – 5 hour float down the Buffalo National River WHEN & WHERE Sunday June 13th. We will be leaving at 10am from the Parking Lot of: Gordon’s Motel & Canoe Rental Old Highway 7 Jasper, AR 72641 (870) 446-5252 Jasper is about 30 minutes south of Harrison, AR on Highway 7 South. You are responsible for bumming a ride to/from Gordon’s Motel, but they will be shuttling us to/from the river and providing canoes and a boxed lunch. WHAT ELSE? The float trip is dependent on the weather of course, we won’t be floating down the river in a thunderstorm, however I planned SPS Ozarks around a time of year ideal for floating. We aren’t talking class 5 rapids here, you don’t need any real skill, but you need to be okay with possibly tipping your canoe over once or twice. You can bring your own assorted beverages with you, but glass containers are not allowed on the river. I suggest a small cooler with extra snacks and drinks. Also bring clothing you can get wet in (these SharePoint people can get ornery). HOW DO I SIGN UP? When you register for SharePoint Saturday Ozarks, you will have the option to also sign up for the float trip. Seats are limited though! If you do not intend to go, please do not take someone else’s place.  The cost for the float trip will be about $35 dollars per person (which you are responsible for unless we find a sponsor). The price includes shuttle to/from river, canoe, life jackets, paddles, and boxed lunch. Far out man… how do I register??? You can register for SharePoint Saturday Ozarks by going to http://spsozarks.eventbrite.com/ We are limited to 200 people for the conference and 50 people for the float trip, so register today before we are sold out. Lodging for SharePoint Saturday Ozarks will once again take place at the Hotel Seville: Annex Suites are available for $103.20 This is So Groovy.. How can I help? I’m glad you asked! We are still looking for a few sponsors and one or two more speakers. If you are interested please let me know!  You can find out more information at http://www.sharepointsaturday.org/ozarks Hey… wait a minute…. what exactly IS SharePoint man??? Come to SharePoint Saturday Ozarks and find out!!  See you guys there!

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• Faceted search with Solr on Windows

  - by Dr.NETjes

  With over 10 million hits a day, funda.nl is probably the largest ASP.NET website which uses Solr on a Windows platform. While all our data (i.e. real estate properties) is stored in SQL Server, we're using Solr 1.4.1 to return the faceted search results as fast as we can.And yes, Solr is very fast. We did do some heavy stress testing on our Solr service, which allowed us to do over 1,000 req/sec on a single 64-bits Solr instance; and that's including converting search-url's to Solr http-queries and deserializing Solr's result-XML back to .NET objects! Let me tell you about faceted search and how to integrate Solr in a .NET/Windows environment. I'll bet it's easier than you think :-) What is faceted search? Faceted search is the clustering of search results into categories, allowing users to drill into search results. By showing the number of hits for each facet category, users can easily see how many results match that category. If you're still a bit confused, this example from CNET explains it all: The SQL solution for faceted search Our ("pre-Solr") solution for faceted search was done by adding a lot of redundant columns to our SQL tables and doing a COUNT(...) for each of those columns:   So if a user was searching for real estate properties in the city 'Amsterdam', our facet-query would be something like: SELECT COUNT(hasGarden), COUNT(has2Bathrooms), COUNT(has3Bathrooms), COUNT(etc...) FROM Houses WHERE city = 'Amsterdam' While this solution worked fine for a couple of years, it wasn't very easy for developers to add new facets. And also, performing COUNT's on all matched rows only performs well if you have a limited amount of rows in a table (i.e. less than a million). Enter Solr "Solr is an open source enterprise search server based on the Lucene Java search library, with XML/HTTP and JSON APIs, hit highlighting, faceted search, caching, replication, and a web administration interface." (quoted from Wikipedia's page on Solr) Solr isn't a database, it's more like a big index. Every time you upload data to Solr, it will analyze the data and create an inverted index from it (like the index-pages of a book). This way Solr can lookup data very quickly. To explain the inner workings of Solr is beyond the scope of this post, but if you want to learn more, please visit the Solr Wiki pages. Getting faceted search results from Solr is very easy; first let me show you how to send a http-query to Solr:    http://localhost:8983/solr/select?q=city:Amsterdam This will return an XML document containing the search results (in this example only three houses in the city of Amsterdam):    <response>     <result name="response" numFound="3" start="0">         <doc>            <long name="id">3203</long>            <str name="city">Amsterdam</str>            <str name="steet">Keizersgracht</str>            <int name="numberOfBathrooms">2</int>        </doc>         <doc>             <long name="id">3205</long>             <str name="city">Amsterdam</str>             <str name="steet">Vondelstraat</str>             <int name="numberOfBathrooms">3</int>          </doc>          <doc>             <long name="id">4293</long>             <str name="city">Amsterdam</str>             <str name="steet">Wibautstraat</str>             <int name="numberOfBathrooms">2</int>          </doc>       </result>   </response> By adding a facet-querypart for the field "numberOfBathrooms", Solr will return the facets for this particular field. We will see that there's one house in Amsterdam with three bathrooms and two houses with two bathrooms.    http://localhost:8983/solr/select?q=city:Amsterdam&facet=true&facet.field=numberOfBathrooms The complete XML response from Solr now looks like:    <response>      <result name="response" numFound="3" start="0">         <doc>            <long name="id">3203</long>            <str name="city">Amsterdam</str>            <str name="steet">Keizersgracht</str>            <int name="numberOfBathrooms">2</int>         </doc>         <doc>            <long name="id">3205</long>            <str name="city">Amsterdam</str>            <str name="steet">Vondelstraat</str>            <int name="numberOfBathrooms">3</int>         </doc>         <doc>            <long name="id">4293</long>            <str name="city">Amsterdam</str>            <str name="steet">Wibautstraat</str>            <int name="numberOfBathrooms">2</int>         </doc>      </result>      <lst name="facet_fields">         <lst name="numberOfBathrooms">            <int name="2">2</int>            <int name="3">1</int>         </lst>      </lst>   </response> Trying Solr for yourself To run Solr on your local machine and experiment with it, you should read the Solr tutorial. This tutorial really only takes 1 hour, in which you install Solr, upload sample data and get some query results. And yes, it works on Windows without a problem. Note that in the Solr tutorial, you're using Jetty as a Java Servlet Container (that's why you must start it using "java -jar start.jar"). In our environment we prefer to use Apache Tomcat to host Solr, which installs like a Windows service and works more like .NET developers expect. See the SolrTomcat page.Some best practices for running Solr on Windows: Use the 64-bits version of Tomcat. In our tests, this doubled the req/sec we were able to handle!Use a .NET XmlReader to convert Solr's XML output-stream to .NET objects. Don't use XPath; it won't scale well.Use filter queries ("fq" parameter) instead of the normal "q" parameter where possible. Filter queries are cached by Solr and will speed up Solr's response time (see FilterQueryGuidance)In my next post I’ll talk about how to keep Solr's indexed data in sync with the data in your SQL tables. Timestamps / rowversions will help you out here!

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• CodePlex Daily Summary for Saturday, March 10, 2012

  CodePlex Daily Summary for Saturday, March 10, 2012Popular ReleasesPlayer Framework by Microsoft: Player Framework for Windows 8 Metro (BETA): Player Framework for HTML/JavaScript and XAML/C# Metro Style Applications.WPF Application Framework (WAF): WAF for .NET 4.5 (Experimental): Version: 2.5.0.440 (Experimental): This is an experimental release! It can be used to investigate the new .NET Framework 4.5 features. The ideas shown in this release might come in a future release (after 2.5) of the WPF Application Framework (WAF). More information can be found in this dicussion post. Requirements .NET Framework 4.5 (The package contains a solution file for Visual Studio 11) The unit test projects require Visual Studio 11 Professional Changelog All: Upgrade all proje...SSH.NET Library: 2012.3.9: There are still few outstanding issues I wanted to include in this release but since its been a while and there are few new features already I decided to create a new release now. New Features Add SOCKS4, SOCKS5 and HTTP Proxy support when connecting to remote server. For silverlight only IP address can be used for server address when using proxy. Add dynamic port forwarding support using ForwardedPortDynamic class. Add new ShellStream class to work with SSH Shell. Add supports for mu...Test Case Import Utilities for Visual Studio 2010 and Visual Studio 11 Beta: V1.2 RTM: This release (V1.2 RTM) includes: Support for connecting to Hosted Team Foundation Server Preview. Support for connecting to Team Foundation Server 11 Beta. Fix to issue with read-only attribute being set for LinksMapping-ReportFile which may have led to problems when saving the report file. Fix to issue with “related links” not being set properly in certain conditions. Fix to ensure that tool works fine when the Excel file contained rich text data. Note: Data is still imported in pl...Audio Pitch & Shift: Audio Pitch And Shift 3.5.0: Modules (mod, xm, it, etc..) supportcallisto: callisto 2.0.19: BUG FIX: Autorun.load() function in scripting now has sandboxed path (Thanks Mikey!) BUG FIX: UserObject.Name property now allows full 20 byte string replacements. FEATURE REQUEST: File.* script functions now allow file extensions.EntitiesToDTOs - Entity Framework DTO Generator: EntitiesToDTOs.v2.1: Changelog Fixed template file access issue on Win7. Fix on configuration load when target project was not found and "Use project default namespace" was checked. Minor fix on loading latest configuration at startup. Minor fix in VisualStudioHelper class. DTO's properties accessors are now in one line. Improvements in PropertyHelper to get a cleaner and more performant code. Added Website project type as a not supported project type. Using Error List pane from VS IDE to show Enti...DotNetNuke® Community Edition CMS: 06.01.04: Major Highlights Fixed issue with loading the splash page skin in the login, privacy and terms of use pages Fixed issue when searching for words with special characters in them Fixed redirection issue when the user does not have permissions to access a resource Fixed issue when clearing the cache using the ClearHostCache() function Fixed issue when displaying the site structure in the link to page feature Fixed issue when inline editing the title of modules Fixed issue with ...Mayhem: Mayhem Developer Preview: This is the developer preview of Mayhem. Enjoy!Team Foundation Server Process Template Customization Guidance: v1 - For Visual Studio 11: Welcome to the BETA release of the Team Foundation Server Process Template Customization preview. As this is a BETA release and the quality bar for the final Release has not been achieved, we value your candid feedback and recommend that you do not use or deploy these BETA artifacts in a production environment. Quality-Bar Details Documentation has been reviewed by Visual Studio ALM Rangers Documentation has not been through an independent technical review Documentation has not been rev...Magelia WebStore Open-source Ecommerce software: Magelia WebStore 1.2: Medium trust compliant lot of small change for medium trust compliance full refactoring of user management refactoring of Client Refactoring of user management Magelia.WebStore.Client no longer reference Magelia.WebStore.Services.Contract Refactoring page category multi parent category added copy category feature added Refactoring page catalog copy catalog feature added variant management improvement ability to define a default variant for a variable product ability to ord...PDFsharp - A .NET library for processing PDF: PDFsharp and MigraDoc Foundation 1.32: PDFsharp and MigraDoc Foundation 1.32 is a stable version that fixes a few bugs that were found with version 1.31. Version 1.32 includes solutions for Visual Studio 2010 only (but it should be possible to add the project files to existing solutions for VS 2005 or VS 2008). Users of VS 2005 or VS 2008 can still download version 1.31 with the solutions for those versions that allow them to easily try the samples that are included. While it may create smaller PDF files than version 1.30 because...Terminals: Version 2.0 - Release: Changes since version 1.9a:New art works New usability in Organize favorites window Improved usability of imports/exports and scans Large number of fixes Improvements in single instance mode Comparing November beta 4, this corrects: New application icons Doesn't show Logon error codes Fixed command line arguments exception for single instance mode Fixed detaching of tabs improved usability in detached window Fixed option settings for Capture manager Fixed system tray noti...MFCMAPI: March 2012 Release: Build: 15.0.0.1032 Full release notes at SGriffin's blog. If you just want to run the MFCMAPI or MrMAPI, get the executables. If you want to debug them, get the symbol files and the source. The 64 bit builds will only work on a machine with Outlook 2010 64 bit installed. All other machines should use the 32 bit builds, regardless of the operating system. Facebook BadgeTortoiseHg: TortoiseHg 2.3.1: bugfix releaseSimple Injector: Simple Injector v1.4.1: This release adds two small improvements to the SimpleInjector.Extensions.dll. No changes have been made to the core library. New features and improvements in this release for the SimpleInjector.Extensions.dll The RegisterManyForOpenGeneric extension methods now accept non-generic decorator, as long as they implement the given open generic service type. GetTypesToRegister methods added to the OpenGenericBatchRegistrationExtensions class which allows to customize the behavior. Note that the...CommonLibrary: Code: CodeVidCoder: 1.3.1: Updated HandBrake core to 0.9.6 release (svn 4472). Removed erroneous "None" container choice. Change some logic and help text to stop assuming you have to pick the VIDEO_TS folder for a DVD scan. This should make previewing DVD titles on the Queue Multiple Titles window possible when you've picked the root DVD directory.Google Books Downloader for Windows: Google Books Downloader: Google Books Downloader 1.8ExtAspNet: ExtAspNet v3.1.0: ExtAspNet - ?? ExtJS ??? ASP.NET 2.0 ???，????? AJAX ?????????? ExtAspNet ????? ExtJS ??? ASP.NET 2.0 ???，????? AJAX ??????????。 ExtAspNet ??????? JavaScript，?? CSS，?? UpdatePanel，?? ViewState，?? WebServices ???????。 ??????: IE 7.0, Firefox 3.6, Chrome 3.0, Opera 10.5, Safari 3.0+ ????：Apache License 2.0 (Apache) ??：http://extasp.net/ ??：http://bbs.extasp.net/ ??：http://extaspnet.codeplex.com/ ??：http://sanshi.cnblogs.com/ ????： +2012-03-04 v3.1.0 -??Hidden???????（〓?〓）。 -?PageManager??...New ProjectsAres Backup: Ares Backup is a Backup software which can save bytediffs and provides several storage plugins.BackItUp: Backup-Tool für Visual Studio Projektebinbin domain: binbin domain Blexus Service Plattform: Some cool stuff about Wcf Services. - can communicate files - can communicate xaml objects (generate dynamically Gui) CardPlay - a Solitaire Framework for .Net: CardPlay is a C# framework for developing Solitaire card games. The solution includes a sample WPF client along with over 100 games.Cloud Files Upload: Windows application to script cloud file uploads.Code First API Library, Scaffolding & Guidance for Coded UI Tests: Code first Coded UI Tests for web apps. Library, Scaffolding and Guidance.CPEBook by FMUG & TPAY: CPEBook by MUG & TPAY Projet dot NET CPEBookDot Net Application String Resources Viewer: Dot Net Application String Resources ViewerFilter for SharePoint Web Settings Page: This solution show a simple way to integrate a filter box by using jquery, a global farm feature and a simple delegate control for AdditionalPageHead.Google Books Downloader for Windows: Save Google books in PDF, JPEG or PNG format.GUIToolkit: C++ Windowless GUI，DirectUIHarvest Sports: Harvest SportsInfoPath Analyzer: InfoPath Analyzer makes InfoPath form development and troubleshooting much easier. You're easy to find the relationship between controls and data fields, search data fields or controls by name, edit InfoPath inner html directly.Kinectsignlanguage project: This project will help kinect be used for sign language to speech so that sign language people can be understood while talking to important people. LotteryVote: ????manager123: Trying out CodePlexMcRegister: McRegister is an asp.net mvc 3 razor website that enables you to register users on your minecraft server it works in conjunction with a minecraft mod called EasyAuth.MetroTipi: HelloTipi Sous l'interface Metro de Windows 8Microsoft AppFactory: AppFactory is a powerful data-driven build system for Windows Phone (and soon Windows 8) projects. Its purpose is to help developers start with template projects and turn them into suites of applications.MiniStock: MiniStock is an experimental reference architecture for scalable cloud-based architectures. Implemented in .net.online book shopping: online book shoppingScopa: Carousel Team Scopa per WP7 XNA testtom03092012tfs01: testtom03092012tfs01UsingLib: A library of automatically removed utilities: 1.Changing cursor to hourglass in Windows Forms 2.Logging It's developed in C#WHMCS Library: WHMCS is an all-in-one client management, billing & support solution for online businesses. Handling everything from signup to termination, WHMCS is a powerful business automation tool that puts you firmly in control. The WHMCS Library is a .NET wrapper for the WHMCS API. Written entirely in C# but really easy to port over to VB.NET. Coming from a VB.NET background we tried hard to make sure porting would be simple for VB.NET community members. ZoneEditService: Windows service to update ZoneEdit for dynamic dns.

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• Thursday Community Keynote: "By the Community, For the Community"

  - by Janice J. Heiss

  Sharat Chander, JavaOne Community Chairperson, began Thursday's Community Keynote. As part of the morning’s theme of "By the Community, For the Community," Chander noted that 60% of the material at the 2012 JavaOne conference was presented by Java Community members. "So next year, when the call for papers starts, put-in your submissions," he urged.From there, Gary Frost, Principal Member of Technical Staff, AMD, expanded upon Sunday's Strategy Keynote exploration of Project Sumatra, an OpenJDK project targeted at bringing Java to heterogeneous computing platforms (which combine the CPU and the parallel processor of the GPU into a single piece of silicon). Sumatra entails enhancing the JVM to make maximum use of these advanced platforms. Within this development space, AMD created the Aparapi API, which converts Java bytecode into OpenCL for execution on such GPU devices. The Aparapi API was open sourced in September 2011.Whether it was zooming-in on a Mandelbrot set, "the game of life," or a swarm of 10,000 Dukes in a space-bound gravitational dance, Frost's demos, using an Aparapi/OpenCL implementation, produced stunningly faster display results. He indicated that the Java 9 timeframe is where they see Project Sumatra coming to ultimate fruition, employing the Lamdas of Java 8.Returning to the theme of the keynote, Donald Smith, Director, Java Product Management, Oracle, explored a mind map graphic demonstrating the importance of Community in terms of fostering innovation. "It's the sharing and mixing of culture, the diversity, and the rapid prototyping," he said. Within this topic, Smith, brought up a panel of representatives from Cloudera, Eclipse, Eucalyptus, Perrone Robotics, and Twitter--ideal manifestations of community and innovation in the world of Java.Marten Mickos, CEO, Eucalyptus Systems, explored his company's open source cloud software platform, written in Java, and used by gaming companies, technology companies, media companies, and more. Chris Aniszczyk, Operations Engineering,Twitter, noted the importance of the JVM in terms of their multiple-language development environment. Mike Olson, CEO, Cloudera, described his company's Apache Hadoop-based software, support, and training. Mike Milinkovich, Executive Director, Eclipse Foundation, noted that they have about 270 tools projects at Eclipse, with 267 of them written in Java. Milinkovich added that Eclipse will even be going into space in 2013, as part of the control software on various experiments aboard the International Space Station. Lastly, Paul Perrone, CEO, Perrone Robotics, detailed his company's robotics and automation software platform built 100% on Java, including Java SE and Java ME--"on rat, to cat, to elephant-sized systems." Milinkovic noted that communities are by nature so good at innovation because of their very openness--"The more open you make your innovation process, the more ideas are challenged, and the more developers are focused on justifying their choices all the way through the process."From there, Georges Saab, VP Development Java SE OpenJDK, continued the topic of innovation and helping the Java Community to "Make the Future Java." Martijn Verburg, representing the London Java Community (winner of a Duke's Choice Award 2012 for their activity in OpenJDK and JCP), soon joined Saab onstage. Verburg detailed the LJC's "Adopt a JSR" program--"to get day-to-day developers more involved in the innovation that's happening around them."  From its London launching pad, the innovative program has spread to Brazil, Morocco, Latvia, India, and more.Other active participants in the program joined Verburg onstage--Ben Evans, London Java Community; James Gough, Stackthread; Bruno Souza, SOUJava; Richard Warburton, jClarity; and Cecelia Borg, Oracle--OpenJDK Onboarding. Together, the group explored the goals and tasks inherent in the Adopt a JSR program--from organizing hack days (testing prototype implementations), to managing mailing lists and forums, to triaging issues, to evangelism—all with the goal of fostering greater community/developer involvement, but equally importantly, building better open standards. “Come join us, and make your ecosystem better!" urged Verburg.Paul Perrone returned to profile the latest in his company's robotics work around Java--including the AARDBOTS family of smaller robotic vehicles, running the Perrone MAX platform on top of the Java JVM. Perrone took his "Rumbles" four-wheeled robot out for a spin onstage--a roaming, ARM-based security-bot vehicle, complete with IR, ultrasonic, and "cliff" sensors (the latter, for the raised stage at JavaOne). As an ultimate window into the future of robotics, Perrone displayed a "head-set" controller--a sensor directed at the forehead to monitor brainwaves, for the someday-implementation of brain-to-robot control.Then, just when it seemed this might be the end of the day's futuristic offerings, a mystery voice from offstage pronounced "I've got some toys"--proving to be guest-visitor James Gosling, there to explore his cutting-edge work with Liquid Robotics. While most think of robots as something with wheels or arms or lasers, Gosling explained, the Liquid Robotics vehicle is an entirely new and innovative ocean-going 'bot. Looking like a floating surfboard, with an attached set of underwater wings, the autonomous devices roam the oceans using only the energy of ocean waves to propel them, and a single actuated rudder to steer. "We have to accomplish all guidance just by wiggling the rudder," Gosling said. The devices offer applications from self-installing weather buoy, to pollution monitoring station, to marine mammal monitoring device, to climate change data gathering, to even ocean life genomic sampling. The early versions of the vehicle used C code on very tiny industrial micro controllers, where they had to "count the bytes one at a time."  But the latest generation vehicles, which just hit the water a week or so ago, employ an ARM processor running Linux and the ARM version of JDK 7. Gosling explained that vehicle communication from remote locations is achieved via the Iridium satellite network. But because of the costs of this communication path, the data must be sent in very small bursts--using SBD short burst data. "It costs $1/kb, so that rules everything in the software design,” said Gosling. “If you were trying to stream a Netflix video over this, it would cost a million dollars a movie. …We don't have a 'big data' problem," he quipped. There are currently about 150 Liquid Robotics vehicles out traversing the oceans. Gosling demonstrated real time satellite tracking of several vehicles currently at sea, noting that Java is actually particularly good at AI applications--due to the language having garbage collection, which facilitates complex data structures. To close-out his time onstage, Gosling of course participated in the ceremonial Java tee-shirt toss out to the audience…In parting, Chander passed the JavaOne Community Chairperson baton to Stephen Chin, Java Technology Evangelist, Oracle. Onstage in full motorcycle gear, Chin noted that he'll soon be touring Europe by motorcycle, meeting Java Community Members and streaming live via UStream--the ultimate manifestation of community and technology!  He also reminded attendees of the upcoming JavaOne Latin America 2012, São Paulo, Brazil (December 4-6, 2012), and stated that the CFP (call for papers) at the conference has been extended for one more week. "Remember, December is summer in Brazil!" Chin said.

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• Back to Basics: When does a .NET Assembly Dependency get loaded

  - by Rick Strahl

  When we work on typical day to day applications, it's easy to forget some of the core features of the .NET framework. For me personally it's been a long time since I've learned about some of the underlying CLR system level services even though I rely on them on a daily basis. I often think only about high level application constructs and/or high level framework functionality, but the low level stuff is often just taken for granted. Over the last week at DevConnections I had all sorts of low level discussions with other developers about the inner workings of this or that technology (especially in light of my Low Level ASP.NET Architecture talk and the Razor Hosting talk). One topic that came up a couple of times and ended up a point of confusion even amongst some seasoned developers (including some folks from Microsoft <snicker>) is when assemblies actually load into a .NET process. There are a number of different ways that assemblies are loaded in .NET. When you create a typical project assemblies usually come from: The Assembly reference list of the top level 'executable' project The Assembly references of referenced projects Dynamically loaded at runtime via AppDomain/Reflection loading In addition .NET automatically loads mscorlib (most of the System namespace) the boot process that hosts the .NET runtime in EXE apps, or some other kind of runtime hosting environment (runtime hosting in servers like IIS, SQL Server or COM Interop). In hosting environments the runtime host may also pre-load a bunch of assemblies on its own (for example the ASP.NET host requires all sorts of assemblies just to run itself, before ever routing into your user specific code). Assembly Loading The most obvious source of loaded assemblies is the top level application's assembly reference list. You can add assembly references to a top level application and those assembly references are then available to the application. In a nutshell, referenced assemblies are not immediately loaded - they are loaded on the fly as needed. So regardless of whether you have an assembly reference in a top level project, or a dependent assembly assemblies typically load on an as needed basis, unless explicitly loaded by user code. The same is true of dependent assemblies. To check this out I ran a simple test: I have a utility assembly Westwind.Utilities which is a general purpose library that can work in any type of project. Due to a couple of small requirements for encoding and a logging piece that allows logging Web content (dependency on HttpContext.Current) this utility library has a dependency on System.Web. Now System.Web is a pretty large assembly and generally you'd want to avoid adding it to a non-Web project if it can be helped. So I created a Console Application that loads my utility library: You can see that the top level Console app a reference to Westwind.Utilities and System.Data (beyond the core .NET libs). The Westwind.Utilities project on the other hand has quite a few dependencies including System.Web. I then add a main program that accesses only a simple utillity method in the Westwind.Utilities library that doesn't require any of the classes that access System.Web: static void Main(string[] args) { Console.WriteLine(StringUtils.NewStringId()); Console.ReadLine(); } StringUtils.NewStringId() calls into Westwind.Utilities, but it doesn't rely on System.Web. Any guesses what the assembly list looks like when I stop the code on the ReadLine() command? I'll wait here while you think about it… … … So, when I stop on ReadLine() and then fire up Process Explorer and check the assembly list I get: We can see here that .NET has not actually loaded any of the dependencies of the Westwind.Utilities assembly. Also not loaded is the top level System.Data reference even though it's in the dependent assembly list of the top level project. Since this particular function I called only uses core System functionality (contained in mscorlib) there's in fact nothing else loaded beyond the main application and my Westwind.Utilities assembly that contains the method accessed. None of the dependencies of Westwind.Utilities loaded. If you were to open the assembly in a disassembler like Reflector or ILSpy, you would however see all the compiled in dependencies. The referenced assemblies are in the dependency list and they are loadable, but they are not immediately loaded by the application. In other words the C# compiler and .NET linker are smart enough to figure out the dependencies based on the code that actually is referenced from your application and any dependencies cascading down into the dependencies from your top level application into the referenced assemblies. In the example above the usage requirement is pretty obvious since I'm only calling a single static method and then exiting the app, but in more complex applications these dependency relationships become very complicated - however it's all taken care of by the compiler and linker figuring out what types and members are actually referenced and including only those assemblies that are in fact referenced in your code or required by any of your dependencies. The good news here is: That if you are referencing an assembly that has a dependency on something like System.Web in a few places that are not actually accessed by any of your code or any dependent assembly code that you are calling, that assembly is never loaded into memory! Some Hosting Environments pre-load Assemblies The load behavior can vary however. In Console and desktop applications we have full control over assembly loading so we see the core CLR behavior. However other environments like ASP.NET for example will preload referenced assemblies explicitly as part of the startup process - primarily to minimize load conflicts. Specifically ASP.NET pre-loads all assemblies referenced in the assembly list and the /bin folder. So in Web applications it definitely pays to minimize your top level assemblies if they are not used. Understanding when Assemblies Load To clarify and see it actually happen what I described in the first example , let's look at a couple of other scenarios. To see assemblies loading at runtime in real time lets create a utility function to print out loaded assemblies to the console: public static void PrintAssemblies() { var assemblies = AppDomain.CurrentDomain.GetAssemblies(); foreach (var assembly in assemblies) { Console.WriteLine(assembly.GetName()); } } Now let's look at the first scenario where I have class method that references internally uses System.Web. In the first scenario lets add a method to my main program like this: static void Main(string[] args) { Console.WriteLine(StringUtils.NewStringId()); Console.ReadLine(); PrintAssemblies(); } public static void WebLogEntry() { var entry = new WebLogEntry(); entry.UpdateFromRequest(); Console.WriteLine(entry.QueryString); } UpdateFromWebRequest() internally accesses HttpContext.Current to read some information of the ASP.NET Request object so it clearly needs a reference System.Web to work. In this first example, the method that holds the calling code is never called, but exists as a static method that can potentially be called externally at some point. What do you think will happen here with the assembly loading? Will System.Web load in this example? No - it doesn't. Because the WebLogEntry() method is never called by the mainline application (or anywhere else) System.Web is not loaded. .NET dynamically loads assemblies as code that needs it is called. No code references the WebLogEntry() method and so System.Web is never loaded. Next, let's add the call to this method, which should trigger System.Web to be loaded because a dependency exists. Let's change the code to: static void Main(string[] args) { Console.WriteLine(StringUtils.NewStringId()); Console.WriteLine("--- Before:"); PrintAssemblies(); WebLogEntry(); Console.WriteLine("--- After:"); PrintAssemblies(); Console.ReadLine(); } public static void WebLogEntry() { var entry = new WebLogEntry(); entry.UpdateFromRequest(); Console.WriteLine(entry.QueryString); } Looking at the code now, when do you think System.Web will be loaded? Will the before list include it? Yup System.Web gets loaded, but only after it's actually referenced. In fact, just until before the call to UpdateFromRequest() System.Web is not loaded - it only loads when the method is actually called and requires the reference in the executing code. Moral of the Story So what have we learned - or maybe remembered again? Dependent Assembly References are not pre-loaded when an application starts (by default) Dependent Assemblies that are not referenced by executing code are never loaded Dependent Assemblies are just in time loaded when first referenced in code All of this is nothing new - .NET has always worked like this. But it's good to have a refresher now and then and go through the exercise of seeing it work in action. It's not one of those things we think about everyday, and as I found out last week, I couldn't remember exactly how it worked since it's been so long since I've learned about this. And apparently I'm not the only one as several other people I had discussions with in relation to loaded assemblies also didn't recall exactly what should happen or assumed incorrectly that just having a reference automatically loads the assembly. The moral of the story for me is: Trying at all costs to eliminate an assembly reference from a component is not quite as important as it's often made out to be. For example, the Westwind.Utilities module described above has a logging component, including a Web specific logging entry that supports pulling information from the active HTTP Context. Adding that feature requires a reference to System.Web. Should I worry about this in the scope of this library? Probably not, because if I don't use that one class of nearly a hundred, System.Web never gets pulled into the parent process. IOW, System.Web only loads when I use that specific feature and if I am, well I clearly have to be running in a Web environment anyway to use it realistically. The alternative would be considerably uglier: Pulling out the WebLogEntry class and sticking it into another assembly and breaking up the logging code. In this case - definitely not worth it. So, .NET definitely goes through some pretty nifty optimizations to ensure that it loads only what it needs and in most cases you can just rely on .NET to do the right thing. Sometimes though assembly loading can go wrong (especially when signed and versioned local assemblies are involved), but that's subject for a whole other post…© Rick Strahl, West Wind Technologies, 2005-2012Posted in .NET  CSharp   Tweet !function(d,s,id){var js,fjs=d.getElementsByTagName(s)[0];if(!d.getElementById(id)){js=d.createElement(s);js.id=id;js.src="//platform.twitter.com/widgets.js";fjs.parentNode.insertBefore(js,fjs);}}(document,"script","twitter-wjs"); (function() { var po = document.createElement('script'); po.type = 'text/javascript'; po.async = true; po.src = 'https://apis.google.com/js/plusone.js'; var s = document.getElementsByTagName('script')[0]; s.parentNode.insertBefore(po, s); })();

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• Ops Center Solaris 11 IPS Repository Management: Using ISO Images

  - by S Stelting

  Please join us for a live WebEx presentation of this topic on Tuesday, November 20th at 9am MDT. Details for the call are provided below: https://oracleconferencing.webex.com/oracleconferencing/j.php?ED=209834017&UID=1512096072&PW=NYTVlZTYxMzdm&RT=MiMxMQ%3D%3D Meeting password: oracle123 Call-in toll-free number: 1-866-682-4770 International numbers: http://www.intercall.com/oracle/access_numbers.htm Conference Code: 762 9343 # Security Code: 7777 # With Enterprise Manager Ops Center 12c, you can provision, patch, monitor and manage Oracle Solaris 11 instances. To do this, Ops Center creates and maintains a Solaris 11 Image Packaging System (IPS) repository on the Enterprise Controller. During the Enterprise Controller configuration, you can load repository content directly from Oracle's Support Web site and subsequently synchronize the repository as new content becomes available. Of course, you can also use Solaris 11 ISO images to create and update your Ops Center repository. There are a few excellent reasons for doing this: You're running Ops Center in disconnected mode, and don't have Internet access on your Enterprise Controller You'd rather avoid the bandwidth associated with live synchronization of a Solaris 11 package repository This demo will show you how to use Solaris 11 ISO images to set up and update your Ops Center repository. Prerequisites This tip assumes that you've already installed the Enterprise Controller on a Solaris 11 OS instance and that you're ready for post-install configuration. In addition, there are specific Ops Center and OS version requirements depending on which version of Solaris 11 you plan to install.You can get full details about the requirements in the Release Notes for Ops Center 12c update 2. Additional information is available in the Ops Center update 2 Readme document. Part 1: Using a Solaris 11 ISO Image to Create an Ops Center Repository Step 1 – Download the Solaris 11 Repository Image The Oracle Web site provides a number of download links for official Solaris 11 images. Among those links is a two-part downloadable repository image, which provides repository content for Solaris 11 SPARC and X86 architectures. In this case, I used the Solaris 11 11/11 image. First, navigate to the Oracle Web site and accept the OTN License agreement: http://www.oracle.com/technetwork/server-storage/solaris11/downloads/index.html Next, download both parts of the Solaris 11 repository image. I recommend using the Solaris 11 11/11 image, and have provided the URLs here: http://download.oracle.com/otn/solaris/11/sol-11-1111-repo-full.iso-ahttp://download.oracle.com/otn/solaris/11/sol-11-1111-repo-full.iso-b Finally, use the cat command to generate an ISO image you can use to create your repository: # cat sol-11-1111-repo-full.iso-a sol-11-1111-repo-full.iso-b > sol-11-1111-repo-full.iso The process is very similar if you plan to set up a Solaris 11.1 release in Ops Center. In that case, navigate to the Solaris 11 download page, accept the license agreement and download both parts of the Solaris 11.1 repository image. Use the cat command to create a single ISO image for Solaris 11.1 Step 2 – Mount the Solaris 11 ISO Image in your Local Filesystem Once you have created the Solaris 11 ISO file, use the mount command to attach it to your local filesystem. After the image has been mounted, you can browse the repository from the ./repo subdirectory, and use the pkgrepo command to verify that Solaris 11 recognizes the content: Step 3 – Use the Image to Create your Ops Center Repository When you have confirmed the repository is available, you can use the image to create the Enterprise Controller repository. The operation will be slightly different depending on whether you configure Ops Center for Connected or Disconnected Mode operation.For connected mode operation, specify the mounted ./repo directory in step 4.1 of the configuration wizard, replacing the default Web-based URL. Since you're synchronizing from an OS repository image, you don't need to specify a key or certificate for the operation. For disconnected mode configuration, specify the Solaris 11 directory along with the path to the disconnected mode bundle downloaded by running the Ops Center harvester script: Ops Center will run a job to import package content from the mounted ISO image. A synchronization job can take several hours to run – in my case, the job ran for 3 hours, 22 minutes on a SunFire X4200 M2 server. During the job, Ops Center performs three important tasks: Synchronizes all content from the image and refreshes the repository Updates the IPS publisher information Creates OS Provisioning profiles and policies based on the content When the job is complete, you can unmount the ISO image from your Enterprise Controller. At that time, you can view the repository contents in your Ops Center Solaris 11 library. For the Solaris 11 11/11 release, you should see 8,668 packages and patches in the contents. You should also see default deployment plans for Solaris 11 provisioning. As part of the repository import, Ops Center generates plans and profiles for desktop, small and large servers for the SPARC and X86 architecture. Part 2: Using a Solaris 11 SRU to update an Ops Center Repository It's possible to use the same approach to upgrade your Ops Center repository to a Solaris 11 Support Repository Update, or SRU. Each SRU provides packages and updates to Solaris 11 - for example, SRU 8.5 provided the packaged for Oracle VM Server for SPARC 2.2 SRUs are available for download as ISO images from My Oracle Support, under document ID 1372094.1. The document provides download links for all SRUs which have been released by Oracle for Solaris 11. SRUs are cumulative, so later versions include the packages from earlier SRUs. After downloading an ISO image for an SRU, you can mount it to your local filesystem using a mount command similar to the one shown for Solaris 11 11/11. When the ISO image is mounted to the file system, you can perform the Add Content action from the Solaris 11 Library to synchronize packages and patches from the mounted image. I used the same mount point, so the repository URL was file://mnt/repo once again: After the synchronization of an SRU is complete, you can verify its content in the Solaris 11 library using the search function. The version pattern is 0.175.0.#, where the # is the same value as the SRU. In this example, I upgraded to SRU 1. The update job ran in just under 8 minutes, and a quick search shows that 22 software components were added to the repository: It's also possible to search for "Support Repository Update" to confirm the SRU was successfully added to the repository. Details on any of the update content are available by clicking the "View Details" button under the Packages/Patches entry.

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• Who IS Brian Solis?

  - by Michael Snow

  Q: Brian, Welcome to the WebCenter Blog. Can you tell our readers your current role and what career path brought you here? A: I’m proudly serving as a principal analyst at Altimeter Group, a research based advisory firm in Silicon Valley. My career path, well, let’s just say it’s a long and winding road. As a kid, I was fascinated with technology. I learned programming at an early age and found myself naturally drawn to all things tech. I started my career as a database programmer at a technology marketing agency in Southern California. When I saw the chance to work with tech companies and help them better market their capabilities to businesses and consumers, I switched focus from programming to marketing and advertising. As technologist, my approach to marketing was different. I didn’t believe in hype, fluff or buzz words. I believed in translating features into benefits and specifications and capabilities into solutions for real world problems and opportunities. In the mid 90’s I experimented with direct to consumer/customer engagement in dedicated technology forums and boards. I quickly realized that the entire approach to do so would need to change. Therefore, I learned and developed new methods for a more social and informed way of engaging people in ways that helped them, marketed the company, and also tied to tangible benefits for the company. This work would lead me to start an agency in 1999 dedicated to interactive marketing. As I continued to experiment with interactive platforms, I developed interesting methods for converting one-to-many forms of media into one-to-one-to-many programs. I ran that company until joining Altimeter Group. Along the way, in the early 2000s, I realized that everything was changing and that there were others like me finding success in what would become a more social form of media. I dedicated a significant amount of my time to sharing everything that I learned in the form of articles, blogs, and eventually books. My mission became to share my experience with anyone who’d listen. It would later become much bigger than marketing, this would lead to a decade of work, that still continues, in business transformation. Then and now, I find myself always assuming the role of a student. Q: As an industry analyst & technology change evangelist, what are you primarily focused on these days? A: As a digital analyst, I study how disruptive technology impacts business. As an aspiring social scientist, I study how technology affects human behavior. I explore both horizons professionally and personally to better understand the future of popular culture and also the opportunities that exist for organizations to improve relationships and experiences with customers and the people that are important to them. Q: People cite that the line between work and life is getting more and more blurred. Do you see your personal life influencing your professional work? A: The line between work and life isn’t blurred it’s been overtly crossed and erased. We live in an always on society. The digital lifestyle keeps us connected to one another it keeps us connected all the time. Whether your sending or checking email, trying to catch up, or simply trying to get ahead, people are spending the equivalent of an extra day at work in the time they spend out of work…working. That’s absurd. It’s a matter of survival. It’s also a matter of unintended, subconscious self-causation. We brought this on ourselves and continue to do so. Think about your day. You’re in meetings for the better part of each day. You probably spend evenings and weekends catching up on email and actually doing the work you couldn’t get to during the day. And, your co-workers and executives are doing the same thing. So if you try to slow down, you find yourself at a disadvantage as you’re willfully pulling yourself out of an unfortunate culture of whenever wherever business dynamics. If you’re unresponsive or unreachable, someone within your organization or on your team is accessible. Over time, this could contribute to unfavorable impressions. I choose to steer my life balance in ways that complement one another. But, I don’t pretend to have this figured out by any means. In fact, I find myself swimming upstream like those around me. It’s essentially a competition for relevance and at some point I’ll learn how to earn attention and relevance while redrawing the line between work and life. Q: How can people keep up with what you’re working on? A: The easy answer is that people can keep up with me at briansolis.com. But, I also try to reach people where their attention is focused. Whether it’s Facebook (facebook.com/briansolis), Twitter (@briansolis), Google+ (+briansolis), Youtube (briansolis.tv) or through books and conferences, people can usually find me in a place of their choosing. Q: Recently, you’ve been working with us here at Oracle on something exciting coming up later this week. What’s on the horizon? A: I spent some time with the Oracle team reviewing the idea of Digital Darwinism and how technology and society are evolving faster than many organizations can adapt. Digital Darwinism: How Brands Can Survive the Rapid Evolution of Society and Technology Thursday, December 13, 2012, 10 a.m. PT / 1 p.m. ET Q: You’ve been very actively pursued for media interviews and conference and company speaking engagements – anything you’d like to share to give us a sneak peak of what to expect on Thursday’s webcast? A: We’re inviting guests to join us online as we dive into the future of business and how the convergence of technology and connected consumerism would ultimately impact how business is done. It’ll be an exciting and revealing conversation that explores just how much everything is changing. We’ll also review the importance of adapting to emergent trends and how to compete for the future. It’s important to recognize that change is not happening to us, it’s happening because of us. We are part of the revolution and therefore we need to help organizations adapt from the inside out. Watch the Entire Oracle Social Business Thought Leaders Webcast Series On-Demand and Stay Tuned for More to Come in 2013!

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• Adding Volcanos and Options - Earthquake Locator, part 2

  - by Bobby Diaz

  Since volcanos are often associated with earthquakes, and vice versa, I decided to show recent volcanic activity on the Earthquake Locator map.  I am pulling the data from a website created for a joint project between the Smithsonian's Global Volcanism Program and the US Geological Survey's Volcano Hazards Program, found here.  They provide a Weekly Volcanic Activity Report as an RSS feed.   I started implementing this new functionality by creating a new Volcano entity in the domain model and adding the following to the EarthquakeService class (I also factored out the common reading/parsing helper methods to a separate FeedReader class that can be used by multiple domain service classes):           private static readonly string VolcanoFeedUrl =             ConfigurationManager.AppSettings["VolcanoFeedUrl"];           /// <summary>         /// Gets the volcano data for the previous week.         /// </summary>         /// <returns>A queryable collection of <see cref="Volcano"/> objects.</returns>         public IQueryable<Volcano> GetVolcanos()         {             var feed = FeedReader.Load(VolcanoFeedUrl);             var list = new List<Volcano>();               if ( feed != null )             {                 foreach ( var item in feed.Items )                 {                     var quake = CreateVolcano(item);                     if ( quake != null )                     {                         list.Add(quake);                     }                 }             }               return list.AsQueryable();         }           /// <summary>         /// Creates a <see cref="Volcano"/> object for each item in the RSS feed.         /// </summary>         /// <param name="item">The RSS item.</param>         /// <returns></returns>         private Volcano CreateVolcano(SyndicationItem item)         {             Volcano volcano = null;             string title = item.Title.Text;             string desc = item.Summary.Text;             double? latitude = null;             double? longitude = null;               FeedReader.GetGeoRssPoint(item, out latitude, out longitude);               if ( !String.IsNullOrEmpty(title) )             {                 title = title.Substring(0, title.IndexOf('-'));             }             if ( !String.IsNullOrEmpty(desc) )             {                 desc = String.Join("\n\n", desc                         .Replace("<p>", "")                         .Split(                             new string[] { "</p>" },                             StringSplitOptions.RemoveEmptyEntries)                         .Select(s => s.Trim())                         .ToArray())                         .Trim();             }               if ( latitude != null && longitude != null )             {                 volcano = new Volcano()                 {                     Id = item.Id,                     Title = title,                     Description = desc,                     Url = item.Links.Select(l => l.Uri.OriginalString).FirstOrDefault(),                     Latitude = latitude.GetValueOrDefault(),                     Longitude = longitude.GetValueOrDefault()                 };             }               return volcano;         } I then added the corresponding LoadVolcanos() method and Volcanos collection to the EarthquakeViewModel class in much the same way I did with the Earthquakes in my previous article in this series. Now that I am starting to add more information to the map, I wanted to give the user some options as to what is displayed and allowing them to choose what gets turned off.  I have updated the MainPage.xaml to look like this:   <UserControl x:Class="EarthquakeLocator.MainPage"     xmlns="http://schemas.microsoft.com/winfx/2006/xaml/presentation"     xmlns:x="http://schemas.microsoft.com/winfx/2006/xaml"     xmlns:d="http://schemas.microsoft.com/expression/blend/2008"     xmlns:mc="http://schemas.openxmlformats.org/markup-compatibility/2006"     xmlns:basic="clr-namespace:System.Windows.Controls;assembly=System.Windows.Controls"     xmlns:bing="clr-namespace:Microsoft.Maps.MapControl;assembly=Microsoft.Maps.MapControl"     xmlns:vm="clr-namespace:EarthquakeLocator.ViewModel"     mc:Ignorable="d" d:DesignWidth="640" d:DesignHeight="480" >     <UserControl.Resources>         <DataTemplate x:Key="EarthquakeTemplate">             <Ellipse Fill="Red" Stroke="Black" StrokeThickness="1"                      Width="{Binding Size}" Height="{Binding Size}"                      bing:MapLayer.Position="{Binding Location}"                      bing:MapLayer.PositionOrigin="Center">                 <ToolTipService.ToolTip>                     <StackPanel>                         <TextBlock Text="{Binding Title}" FontSize="14" FontWeight="Bold" />                         <TextBlock Text="{Binding UtcTime}" />                         <TextBlock Text="{Binding LocalTime}" />                         <TextBlock Text="{Binding DepthDesc}" />                     </StackPanel>                 </ToolTipService.ToolTip>             </Ellipse>         </DataTemplate>           <DataTemplate x:Key="VolcanoTemplate">             <Polygon Fill="Gold" Stroke="Black" StrokeThickness="1" Points="0,10 5,0 10,10"                      bing:MapLayer.Position="{Binding Location}"                      bing:MapLayer.PositionOrigin="Center"                      MouseLeftButtonUp="Volcano_MouseLeftButtonUp">                 <ToolTipService.ToolTip>                     <StackPanel>                         <TextBlock Text="{Binding Title}" FontSize="14" FontWeight="Bold" />                         <TextBlock Text="Click icon for more information..." />                     </StackPanel>                 </ToolTipService.ToolTip>             </Polygon>         </DataTemplate>     </UserControl.Resources>       <UserControl.DataContext>         <vm:EarthquakeViewModel AutoLoadData="True" />     </UserControl.DataContext>       <Grid x:Name="LayoutRoot">           <bing:Map x:Name="map" CredentialsProvider="--Your-Bing-Maps-Key--"                   Center="{Binding MapCenter, Mode=TwoWay}"                   ZoomLevel="{Binding ZoomLevel, Mode=TwoWay}">               <bing:MapItemsControl ItemsSource="{Binding Earthquakes}"                                   ItemTemplate="{StaticResource EarthquakeTemplate}" />               <bing:MapItemsControl ItemsSource="{Binding Volcanos}"                                   ItemTemplate="{StaticResource VolcanoTemplate}" />         </bing:Map>           <basic:TabControl x:Name="tabs" VerticalAlignment="Bottom" MaxHeight="25" Opacity="0.7">             <basic:TabItem Margin="90,0,-90,0" MouseLeftButtonUp="TabItem_MouseLeftButtonUp">                 <basic:TabItem.Header>                     <TextBlock x:Name="txtHeader" Text="Options"                                FontSize="13" FontWeight="Bold" />                 </basic:TabItem.Header>                   <StackPanel Orientation="Horizontal">                     <TextBlock Text="Earthquakes:" FontWeight="Bold" Margin="3" />                     <StackPanel Margin="3">                         <CheckBox Content=" &lt; 4.0"                                   IsChecked="{Binding ShowLt4, Mode=TwoWay}" />                         <CheckBox Content="4.0 - 4.9"                                   IsChecked="{Binding Show4s, Mode=TwoWay}" />                         <CheckBox Content="5.0 - 5.9"                                   IsChecked="{Binding Show5s, Mode=TwoWay}" />                     </StackPanel>                       <StackPanel Margin="10,3,3,3">                         <CheckBox Content="6.0 - 6.9"                                   IsChecked="{Binding Show6s, Mode=TwoWay}" />                         <CheckBox Content="7.0 - 7.9"                                   IsChecked="{Binding Show7s, Mode=TwoWay}" />                         <CheckBox Content="8.0 +"                                   IsChecked="{Binding ShowGe8, Mode=TwoWay}" />                     </StackPanel>                       <TextBlock Text="Other:" FontWeight="Bold" Margin="50,3,3,3" />                     <StackPanel Margin="3">                         <CheckBox Content="Volcanos"                                   IsChecked="{Binding ShowVolcanos, Mode=TwoWay}" />                     </StackPanel>                 </StackPanel>               </basic:TabItem>         </basic:TabControl>       </Grid> </UserControl> Notice that I added a VolcanoTemplate that uses a triangle-shaped Polygon to represent the Volcano locations, and I also added a second <bing:MapItemsControl /> tag to the map to bind to the Volcanos collection.  The TabControl found below the map houses the options panel that will present the user with several checkboxes so they can filter the different points based on type and other properties (i.e. Magnitude).  Initially, the TabItem is collapsed to reduce it's footprint, but the screen shot below shows the options panel expanded to reveal the available settings:     I have updated the Source Code and Live Demo to include these new features.   Happy Mapping!

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• Building Great-Looking, Usable Apps: A two-day workshop applying Oracle’s best UX practices in ADF

  - by mvaughan

  By Misha Vaughan, Oracle Applications User ExperienceI have been with Oracle for more than 12 years. It is a company that has granted me extraordinary creative freedom to help deliver compelling experiences for customers.I am beyond proud to talk about one of the experiences we just took for a test drive. Recently, we delivered a first-of-its-kind, three-team collaboration, train-the-trainer event in Reading, U.K., on building great-looking, usable apps based on Oracle Fusion Applications -- using the ADF tool kit. A new kind of workshopKevin Li, Platform Product Director, asked the Oracle Applications User Experience VP, Jeremy Ashley, if the team had anything to help partners and customers build applications that looked like Fusion. He was receiving this request from European partners and customers.Some quick conversations ensued, and the idea for the workshop was born: We would conduct an experiment.  We would work with feedback from the key Platform Technology Solutions (PTS) trainers under Andre Pavanello, Director, Platform Technology Solutions, in Europe, Middle East, and Africa. We would partner with the ADF team lead by Grant Ronald, Director of Product Management, title> and leverage the Applications UX expertise in Ashley’s team.The goal: Create a pilot workshop that in two days would explain to an ADF developer how to leverage the next-generation user experience best-practices developed for Fusion Apps. Why? Customers who need integrations with Oracle Fusion Applications, who are looking for custom applications that need to co-exist with Fusion, or who quite simply want a next-generation design for a custom app, need their solutions to reflect the next-generation research and design.Building an event for an ADF developerThe biggest hurdle was figuring out where to start.  How far into user experience country do you take an ADF developer? How far into ADF do you need to go if you are a UX professional?After some time in the UX kitchen, the workshop recipe looked like this: Mix equal parts: Fusion user experience design principles and functional design patterns The art and science behind UX How to wireframe designs that you can build in Fusion How to translate those designs into an ADF application Ultan O’Broin, Director of Global User Experience, explaining the trouble ticket wireframe design exerciseLynn Munsinger, Senior Group Product Manager, explaining the follow-on trouble ticket ADF coding exercise For spice, add:•    Debra Lilley, Fujitsu and ACE director, showcasing some of the latest ADF design work in the new face of Fusion Applications •    Partner show-and-tell of example apps they have built with FMW and ADF that are dynamic, beautiful, and interactive.Debra Lilley, Oracle ACE Director and Fujitsu Fusion Champion on the new face of Fusion built with ADF and Fusion extensibility with composers as a window into “the possible”?The taste testThis first go-round of the workshop was aimed squarely at ADF developers and partners.  We were privileged to have participation and feedback from:•    Sten Vesterli, Scott/Tiger S. A., Denmark•    John Sim, Fishbowl Solutions, UK•    Josef Huber, Primus Delphi Group, Munich•    Thaddaus Weindl, Primus Delphi, Group , Munich•    Praveen Pillalamarri, EiS Technologies, Bangalore•    Balaji Kamepalli, EiS Technologies, Bangalore•    Plinio Arbizu, Services & Processes Solutions S. A., Mexico•    Yannick Ongena, infoMENTUM, UK•    Jakub Ciszek, infoMENTUM, UK•    Mauro Flores, infoMENTUM, UK•    Matteo Formica, infoMENTUM, UKRichard Bingham, Oracle, Mauro Flores and Matteo Formica, infoMENTUMWhy is this so exciting?  Oracle has invested heavily in the research and development of the Oracle Fusion Applications user experience. This investment has been and continues to be applied across the product lines. Now, we finally get to teach customers and partners how to take advantage of this investment for custom solutions.This event was a pilot to test-drive the content, as well as a train-the-trainer event that our EMEA colleagues will be using with partners who want to build with Fusion Apps design patterns.What did attendees think?"I liked most the science stuff, like eye-tracking, design patterns and best-practice (color, contrast),” Josef Huber said. “It was a very good introduction to UI design, and most developers and project managers are very bad in that.  So this course would be good for all developers and even project managers." Team Anonymous: John Sim, Fishbowl Solutions, Flavius Sana, Oracle, Josef Huber, infoMENTUM, Mireille Duroussaud, Oracle. Winners of the wireframing design exercise.  Sten Vesterli, of Scott/Tiger, said he attended to learn techniques he could use in his own projects. He wants to ensure that his applications better meet the needs of his users, and he said sessions during the workshop on user interface design and wireframing were most useful to him.  “Go to this event to learn the art and science of good user interfaces from people who really know how to do it,” he said.Sten Vesterli, Scott/Tiger, Angelo Santagata, Oracle Plinio Arbizu said the workshop fulfilled his goals, thanks to the recommendations given in how to design user interfaces to facilitate the adoption of applications among the final users. “The workshop combined these recommendations with an exercise that improved the technical comprehension, permitting the usage of JDeveloper to set forth our solutions,” he said. He added: “The first session that I really enjoyed was the five Fusion design principles. It was incredible to discover how these simple principles were included in an inherit manner in Fusion Applications, and I had been using many of them applying only ADF components.  Another topic that I enjoyed a lot was the eight recommendations about the visual design of UIs. The issues that were raised in that lesson are unknown to the developers and of great value to achieve an attractive presentation layer to the end users.  Participate in this workshop, and include these usability features in your projects and in this manner not only to facilitate and improve the user productivity, but also to distinguish you as a professional who takes advantage fully of the functionalities offered by Oracle technology. Praveen Pillalamarri came to the workshop to learn about the difficulties faced in UI and UX development, and how this can be resolved with the help of ADF.  He also appreciated the opportunity to talk with other individuals who came to the workshop. Pillalmarri said, “The way we looked at things in terms of work and projects were sharpened.  UI and UX design knowledge shared by you was quite interesting, especially the minute things which we ignored in the UI or UX design.” Plinio Arbizu, Services & Processes Solutions S. A., Richard Bingham, Oracle, Balaji Kamepalli, & Praveen Pillalamarri, EiS TechnologiesReady to spread the wordIn EMEA, Oracle customers and partners have access to three world-class trainers via Platform Technology Solutions: Mireille Duroussaud, Flavius Sana, and Angelo Santagata. Contact Andre Pavanello if you like to experience this workshop firsthand, or you have customers or partners who would benefit from the training.We are looking to bring the event to the U.S. in spring 2013. If you have interest in this kind of a workshop, leave a comment below. For those who want to follow the action, join the ADF Enterprise Methodology Group run by Oracle’s Chris Muir. Ask questions and continue with the conversation in this forum, or check blogs.oracle.com/usableapps for topics emerging from the workshop.

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• Auto-Suggest via &lsquo;Trie&rsquo; (Pre-fix Tree)

  - by Strenium

  Auto-Suggest (Auto-Complete) “thing” has been around for a few years. Here’s my little snippet on the subject. For one of my projects, I had to deal with a non-trivial set of items to be pulled via auto-suggest used by multiple concurrent users. Simple, dumb iteration through a list in local cache or back-end access didn’t quite cut it. Enter a nifty little structure, perfectly suited for storing and matching verbal data: “Trie” (http://tinyurl.com/db56g) also known as a Pre-fix Tree: “Unlike a binary search tree, no node in the tree stores the key associated with that node; instead, its position in the tree defines the key with which it is associated. All the descendants of a node have a common prefix of the string associated with that node, and the root is associated with the empty string. Values are normally not associated with every node, only with leaves and some inner nodes that correspond to keys of interest.” This is a very scalable, performing structure. Though, as usual, something ‘fast’ comes at a cost of ‘size’; fortunately RAM is more plentiful today so I can live with that. I won’t bore you with the detailed algorithmic performance here - Google can do a better job of such. So, here’s C# implementation of all this. Let’s start with individual node: Trie Node /// <summary> /// Contains datum of a single trie node. /// </summary> public class AutoSuggestTrieNode {     public char Value { get; set; }       /// <summary>     /// Gets a value indicating whether this instance is leaf node.     /// </summary>     /// <value>     ///     <c>true</c> if this instance is leaf node; otherwise, a prefix node <c>false</c>.     /// </value>     public bool IsLeafNode { get; private set; }       public List<AutoSuggestTrieNode> DescendantNodes { get; private set; }         /// <summary>     /// Initializes a new instance of the <see cref="AutoSuggestTrieNode"/> class.     /// </summary>     /// <param name="value">The phonetic value.</param>     /// <param name="isLeafNode">if set to <c>true</c> [is leaf node].</param>     public AutoSuggestTrieNode(char value = ' ', bool isLeafNode = false)     {         Value = value;         IsLeafNode = isLeafNode;           DescendantNodes = new List<AutoSuggestTrieNode>();     }       /// <summary>     /// Gets the descendants of the pre-fix node, if any.     /// </summary>     /// <param name="descendantValue">The descendant value.</param>     /// <returns></returns>     public AutoSuggestTrieNode GetDescendant(char descendantValue)     {         return DescendantNodes.FirstOrDefault(descendant => descendant.Value == descendantValue);     } }   Quite self-explanatory, imho. A node is either a “Pre-fix” or a “Leaf” node. “Leaf” contains the full “word”, while the “Pre-fix” nodes act as indices used for matching the results.   Ok, now the Trie: Trie Structure /// <summary> /// Contains structure and functionality of an AutoSuggest Trie (Pre-fix Tree) /// </summary> public class AutoSuggestTrie {     private readonly AutoSuggestTrieNode _root = new AutoSuggestTrieNode();       /// <summary>     /// Adds the word to the trie by breaking it up to pre-fix nodes + leaf node.     /// </summary>     /// <param name="word">Phonetic value.</param>     public void AddWord(string word)     {         var currentNode = _root;         word = word.Trim().ToLower();           for (int i = 0; i < word.Length; i++)         {             var child = currentNode.GetDescendant(word[i]);               if (child == null) /* this character hasn't yet been indexed in the trie */             {                 var newNode = new AutoSuggestTrieNode(word[i], word.Count() - 1 == i);                   currentNode.DescendantNodes.Add(newNode);                 currentNode = newNode;             }             else                 currentNode = child; /* this character is already indexed, move down the trie */         }     }         /// <summary>     /// Gets the suggested matches.     /// </summary>     /// <param name="word">The phonetic search value.</param>     /// <returns></returns>     public List<string> GetSuggestedMatches(string word)     {         var currentNode = _root;         word = word.Trim().ToLower();           var indexedNodesValues = new StringBuilder();         var resultBag = new ConcurrentBag<string>();           for (int i = 0; i < word.Trim().Length; i++)  /* traverse the trie collecting closest indexed parent (parent can't be leaf, obviously) */         {             var child = currentNode.GetDescendant(word[i]);               if (child == null || word.Count() - 1 == i)                 break; /* done looking, the rest of the characters aren't indexed in the trie */               indexedNodesValues.Append(word[i]);             currentNode = child;         }           Action<AutoSuggestTrieNode, string> collectAllMatches = null;         collectAllMatches = (node, aggregatedValue) => /* traverse the trie collecting matching leafNodes (i.e. "full words") */             {                 if (node.IsLeafNode) /* full word */                     resultBag.Add(aggregatedValue); /* thread-safe write */                   Parallel.ForEach(node.DescendantNodes, descendandNode => /* asynchronous recursive traversal */                 {                     collectAllMatches(descendandNode, String.Format("{0}{1}", aggregatedValue, descendandNode.Value));                 });             };           collectAllMatches(currentNode, indexedNodesValues.ToString());           return resultBag.OrderBy(o => o).ToList();     }         /// <summary>     /// Gets the total words (leafs) in the trie. Recursive traversal.     /// </summary>     public int TotalWords     {         get         {             int runningCount = 0;               Action<AutoSuggestTrieNode> traverseAllDecendants = null;             traverseAllDecendants = n => { runningCount += n.DescendantNodes.Count(o => o.IsLeafNode); n.DescendantNodes.ForEach(traverseAllDecendants); };             traverseAllDecendants(this._root);               return runningCount;         }     } }   Matching operations and Inserts involve traversing the nodes before the right “spot” is found. Inserts need be synchronous since ordering of data matters here. However, matching can be done in parallel traversal using recursion (line 64). Here’s sample usage:   [TestMethod] public void AutoSuggestTest() {     var autoSuggestCache = new AutoSuggestTrie();       var testInput = @"Lorem ipsum dolor sit amet, consectetur adipiscing elit. Integer nec odio. Praesent libero.                 Sed cursus ante dapibus diam. Sed nisi. Nulla quis sem at nibh elementum imperdiet. Duis sagittis ipsum. Praesent mauris.                 Fusce nec tellus sed augue semper porta. Mauris massa. Vestibulum lacinia arcu eget nulla. Class aptent taciti sociosqu ad                 litora torquent per conubia nostra, per inceptos himenaeos. Curabitur sodales ligula in libero. Sed dignissim lacinia nunc.                 Curabitur tortor. Pellentesque nibh. Aenean quam. In scelerisque sem at dolor. Maecenas mattis. Sed convallis tristique sem.                 Proin ut ligula vel nunc egestas porttitor. Morbi lectus risus, iaculis vel, suscipit quis, luctus non, massa. Fusce ac                 turpis quis ligula lacinia aliquet. Mauris ipsum. Nulla metus metus, ullamcorper vel, tincidunt sed, euismod in, nibh. Quisque                 volutpat condimentum velit. Class aptent taciti sociosqu ad litora torquent per conubia nostra, per inceptos himenaeos. Nam                 nec ante. Sed lacinia, urna non tincidunt mattis, tortor neque adipiscing diam, a cursus ipsum ante quis turpis. Nulla                 facilisi. Ut fringilla. Suspendisse potenti. Nunc feugiat mi a tellus consequat imperdiet. Vestibulum sapien. Proin quam. Etiam                 ultrices. Suspendisse in justo eu magna luctus suscipit. Sed lectus. Integer euismod lacus luctus magna. Quisque cursus, metus                 vitae pharetra auctor, sem massa mattis sem, at interdum magna augue eget diam. Vestibulum ante ipsum primis in faucibus orci                 luctus et ultrices posuere cubilia Curae; Morbi lacinia molestie dui. Praesent blandit dolor. Sed non quam. In vel mi sit amet                 augue congue elementum. Morbi in ipsum sit amet pede facilisis laoreet. Donec lacus nunc, viverra nec.";       testInput.Split(' ').ToList().ForEach(word => autoSuggestCache.AddWord(word));       var testMatches = autoSuggestCache.GetSuggestedMatches("le"); }   ..and the result: That’s it!

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• The hidden cost of interrupting knowledge workers

  - by Piet

  The November issue of pragpub has an interesting article on interruptions. The article is written by Brian Tarbox, who also mentions the article on his blog. I like the subtitle: ‘Simple Strategies for Avoiding Dumping Your Mental Stack’. Brian talks about the effective cost of interrupting a ‘knowledge worker’, often with trivial questions or distractions. In the eyes of the interruptor, the interruption only costs the time the interrupted had to listen to the question and give an answer. However, depending on what the interrupted was doing at the time, getting fully immersed in their task again might take up to 15-20 minutes. Enough interruptions might even cause a knowledge worker to mentally call it a day. According to this article interruptions can consume about 28% of a knowledge worker’s time, translating in a $588 billion loss for US companies each year. Looking for a new developer to join your team? Ever thought about optimizing your team’s environment and the way they work instead? Making non knowledge workers aware You can’t. Well, I haven’t succeeded yet. And believe me: I’ve tried. When you’ve got a simple way to really increase your productivity (’give me 2 hours of uninterrupted time a day’) it wouldn’t be right not to tell your boss or team-leader about it. The problem is: only productive knowledge workers seem to understand this. People who don’t fall into this category just seem to think you’re joking, being arrogant or anti-social when you tell them the interruptions can really have an impact on your productivity. Also, knowledge workers often work in a very concentrated mental state which is described here as: It is the same mindfulness as ecstatic lovemaking, the merging of two into a fluidly harmonious one. The hallmark of flow is a feeling of spontaneous joy, even rapture, while performing a task. Yes, coding can be addictive and if you’re interrupting a programmer at the wrong moment, you’re effectively bringing down a junkie from his high in just a few seconds. This can result in seemingly arrogant, almost aggressive reactions. How to make people aware of the production-cost they’re inflicting: I’ve been often pondering that question myself. The article suggests that solutions based on that question never seem to work. To be honest: I’ve never even been able to find a half decent solution for this question. People who are not in this situations just don’t understand the issue, no matter how you try to explain it. Fun (?) thing I’ve noticed: Programmers or IT people in general who don’t get this are often the kind of people who just don’t get anything done. Interrupt handling (interruption management?) IRL Have non-urgent questions handled in a non-interruptive way It helps a bit to educate people into using non-interruptive ways to ask questions: “duh, I have no idea, but I’m a bit busy here now could you put it in an email so I don’t forget?”. Eventually, a considerable amount of people will skip interrupting you and just send an email right away. Some stubborn-headed people however will continue to just interrupt you, saying “you’re 10 meters from my desk, why can’t we just talk?”. Just remember to disable your email notifications, it can be hard to resist opening your email client when you know a new email just arrived. Use Do Not Disturb signals When working in a group of programmers, often the unofficial sign you can only be interrupted for something important is to put on headphones. And when the environment is quiet enough, often people aren’t even listening to music. Otherwise music can help to block the indirect distractions (someone else talking on the phone or tapping their feet). You might get a “they’re all just surfing and listening to music”-reaction from outsiders though. Peopleware talks about a team where the no-interruption sign was placing a shawl on the desk. If I remember correctly, I am unable to locate my copy of this really excellent must-read book. If you have all standardized on the same IM tool, maybe that tool has a ‘do not disturb’ setting. Also some phone-systems have a ‘DND’ (do not disturb) setting. Hide Brian offers a number of good suggestions, some obvious like: hide away somewhere they can’t find you. Not sure how long it’ll be till someone thinks you’re just taking a nap somewhere though. Also, this often isn’t possible or your boss might not understand this. And if you really get caught taking a nap, make sure to explain that your were powernapping. Counter-act interruptions Another suggestion he offers is when you’re being interrupted to just hold up your hand, blocking the interruption, and at least giving you time to finish your sentence or your block/line of code. The last suggestion works more as a way to make it obvious to the interruptor that they really are interrupting your work and to offload some of the cost on the interruptor. In practice, this can also helps you cool down a bit so you don’t start saying nasty things to the interruptor. Unfortunately I’ve sometimes been confronted with people who just ignore this signal and keep talking, as if they’re sure that whatever they’ve got to say is really worth listening to and without a doubt more important than anything you might be doing. This behaviour usually leaves me speechless (not good when someone just asked a question). I’ve noticed that these people are usually also the first to complain when being interrupted themselves. They’re generally not very liked as colleagues, so try not to imitate their behaviour. TDD as a way to minimize recovery time I don’t like Test Driven Development. Mainly for only one reason: It interrupts flow. At least, that’s what it does for me, but maybe I’m just not grown used to TDD yet. BUT a positive effect TDD has on me when I have to work in an interruptive environment and can’t really get into the ‘flow’ (also supposedly called ‘the zone’ by software developers, although I’ve never heard it 1st hand), TDD helps me to concentrate on the tasks at hand and helps me to get back at work after an interruption. I feel when using TDD, I can get by without the need for being totally ‘in’ the project and I can be reasonably productive without obtaining ‘flow’. Do you have a suggestion on how to make people aware of the concept of ‘flow’ and the cost of interruptions? (without looking like an arrogant ass or a weirdo)

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• Community Conversation

  - by ultan o'broin

  Applications User Experience members (Erika Webb, Laurie Pattison, and I) attended the User Assistance Europe Conference in Stockholm, Sweden. We were impressed with the thought leadership and practical application of ideas in Anne Gentle's keynote address "Social Web Strategies for Documentation". After the conference, we spoke with Anne to explore the ideas further. Applications User Experience Senior Director Laurie Pattison (left) with Anne Gentle at the User Assistance Europe Conference In Anne's book called Conversation and Community: The Social Web for Documentation, she explains how user assistance is undergoing a seismic shift. The direction is away from the old print manuals and online help concept towards a web-based, user community-driven solution using social media tools. User experience professionals now have a vast range of such tools to start and nurture this "conversation": blogs, wikis, forums, social networking sites, microblogging systems, image and video sharing sites, virtual worlds, podcasts, instant messaging, mashups, and so on. That user communities are a rich source of user assistance is not a surprise, but the extent of available assistance is. For example, we know from the Consortium for Service Innovation that there has been an 'explosion' of user-generated content on the web. User-initiated community conversations provide as much as 30 times the number of official help desk solutions for consortium members! The growing reliance on user community solutions is clearly a user experience issue. Anne says that user assistance as conversation "means getting closer to users and helping them perform well. User-centered design has been touted as one of the most important ideas developed in the last 20 years of workplace writing. Now writers can take the idea of user-centered design a step further by starting conversations with users and enabling user assistance in interactions." Some of Anne's favorite examples of this paradigm shift from the world of traditional documentation to community conversation include: * Writer Bob Bringhurst's blog about Adobe InDesign and InCopy products and Adobe's community help * The Microsoft Development Network Community Center * ·The former Sun (now Oracle) OpenDS wiki, NetBeans Ruby and other community approaches to engage diverse audiences using screencasts, wikis, and blogs. * Cisco's customer support wiki, EMC's community, as well as Symantec and Intuit's approaches * The efforts of Ubuntu, Mozilla, and the FLOSS community generally Adobe Writer Bob Bringhurst's Blog Oracle is not without a user community conversation too. Besides the community discussions and blogs around documentation offerings, we have the My Oracle Support Community forums, Oracle Technology Network (OTN) communities, wiki, blogs, and so on. We have the great work done by our user groups and customer councils. Employees like David Haimes are reaching out, and enthusiastic non-employee gurus like Chet Justice (OracleNerd), Floyd Teter and Eddie Awad provide great "how-to" information too. But what does this paradigm shift mean for existing technical writers as users turn away from the traditional printable PDF manual deliverables? We asked Anne after the conference. The writer role becomes one of conversation initiator or enabler. The role evolves, along with the process, as the users define their concept of user assistance and terms of engagement with the product instead of having it pre-determined. It is largely a case now of "inventing the job while you're doing it, instead of being hired for it" Anne said. There is less emphasis on formal titles. Anne mentions that her own title "Content Stacker" at OpenStack; others use titles such as "Content Curator" or "Community Lead". However, the role remains one essentially about communications, "but of a new type--interacting with users, moderating, curating content, instead of sitting down to write a manual from start to finish." Clearly then, this role is open to more than professional technical writers. Product managers who write blogs, developers who moderate forums, support professionals who update wikis, rock star programmers with a penchant for YouTube are ideal. Anyone with the product knowledge, empathy for the user, and flair for relationships on the social web can join in. Some even perform these roles already but do not realize it. Anne feels the technical communicator space will move from hiring new community conversation professionals (who are already active in the space through blogging, tweets, wikis, and so on) to retraining some existing writers over time. Our own research reveals that the established proponents of community user assistance even set employee performance objectives for internal content curators about the amount of community content delivered by people outside the organization! To take advantage of the conversations on the web as user assistance, enterprises must first establish where on the spectrum their community lies. "What is the line between community willingness to contribute and the enterprise objectives?" Anne asked. "The relationship with users must be managed and also measured." Anne believes that the process can start with a "just do it" approach. Begin by reaching out to existing user groups, individual bloggers and tweeters, forum posters, early adopter program participants, conference attendees, customer advisory board members, and so on. Use analytical tools to measure the level of conversation about your products and services to show a return on investment (ROI), winning management support. Anne emphasized that success with the community model is dependent on lowering the technical and motivational barriers so that users can readily contribute to the conversation. Simple tools must be provided, and guidelines, if any, must be straightforward but not mandatory. The conversational approach is one where traditional style and branding guides do not necessarily apply. Tools and infrastructure help users to create content easily, to search and find the information online, read it, rate it, translate it, and participate further in the content's evolution. Recognizing contributors by using ratings on forums, giving out Twitter kudos, conference invitations, visits to headquarters, free products, preview releases, and so on, also encourages the adoption of the conversation model. The move to conversation as user assistance is not free, but there is a business ROI. The conversational model means that customer service is enhanced, as user experience moves from a functional to a valued, emotional level. Studies show a positive correlation between loyalty and financial performance (Consortium for Service Innovation, 2010), and as customer experience and loyalty become key differentiators, user experience professionals cannot explore the model's possibilities. The digital universe (measured at 1.2 million petabytes in 2010) is doubling every 12 to 18 months, and 70 percent of that universe consists of user-generated content (IDC, 2010). Conversation as user assistance cannot be ignored but must be embraced. It is a time to manage for abundance, not scarcity. Besides, the conversation approach certainly sounds more interesting, rewarding, and fun than the traditional model! I would like to thank Anne for her time and thoughts, and recommend that all user assistance professionals read her book. You can follow Anne on Twitter at: http://www.twitter.com/annegentle. Oracle's Acrolinx IQ deployment was used to author this article.

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• CodePlex Daily Summary for Friday, July 19, 2013

  CodePlex Daily Summary for Friday, July 19, 2013Popular ReleasesuComponents: uComponents v5.5.0: Following on from our 101355 release, we bring you... v5.5.0! Resolved issues The following issues have been resolved in 5.5.0: 14634 14848 DataType Grid 14840 14842 14845 UpgradingThe best way to upgrade uComponents is to re-install via Umbraco's back-office package installer, (either from the package repository or a local package upload). Do not uninstall an existing uComponents package, as this may lead to data loss! Umbraco compatibilityThis release is compatible with Umbraco 4...51Degrees.mobi - Mobile Device Detection and Redirection: 2.1.19.4: One Click Install from NuGet This release introduces the 51Degrees.mobi IIS Vary Header Fix. When Compression and Caching is used in IIS, the Vary header is overwritten, making intelligent caching with dynamic content impossible. Find out more about installing the Vary Header fix. Changes to Version 2.1.19.4Handlers now have a ‘Count’ property. This is an integer value that shows how many devices in the dataset that use that handler. Provider.cs -> GetDeviceInfoByID to address a problem w...SalarDbCodeGenerator: SalarDbCodeGenerator v2.1.2013.0719: Version 2.1.2013.0719 2013/7/19 Pattern Changes: * DapperContext pattern is added. * All patterns are updated to work with one-to-one relations. Changes: * One-to-one relation is supported. * Minor bug fixes.Scryber PDF Generation: Scryber.Installer.v0.8.3: This one has tables! A significant update to the scryber library, with the inclusion of tables. There is no column span, or row span, and nested tables are not fully supported. But - they overflow nicely and are well styled. And they can be data bound. Other updates The Link element has inner components directly as a child, rather than in a Content element. The existing files will still continue to work, but are invalid wrt the schema. Databinding is now supported at the document level, r...Player Framework by Microsoft: Player Framework for Windows and WP (v1.3 beta 2): Includes all changes in v1.3 beta 1 Additional support for Windows 8.1 Preview New API (JS): addTextTrack New API (JS): msKeys New API (JS): msPlayToPreferredSourceUri New API (JS): msSetMediaKeys New API (JS): onmsneedkey New API (Xaml): SetMediaStreamSource method New API (Xaml): Stretch property New API (Xaml): StretchChanged event New API (Xaml): AreTransportControlsEnabled property New API (Xaml): IsFullWindow property New API (Xaml): PlayToPreferredSourceUri proper...Outlook 2013 Add-In: Multiple Calendars: As per popular request, this new version includes: - Support for multiple calendars. This can be enabled in the configuration by choosing which ones to show/hide appointments from. In some cases (public folders) it may time out and crash, and so far it only supports "My Calendars", so not shared ones yet. Also they're currently shown in the same font/color so there are no confusions with color categories, but please drop me a line on any suggestions you'd like to see implemented. - Added fri...GoAgent GUI: GoAgent GUI 1.2.0 ???: *???????，??????????????，?????????????? ????????* ????????(Beta) Beta????：https://goagent.codeplex.com/workitem/list/basic ??????：uygw@outlook.com ????：https://goagent.codeplex.com/documentation ?????????????????。Circuit Diagram: Circuit Diagram 2.0 Beta 2: New in this release: Show grid in editor Cut/copy/paste support Bug fixesAscend 3D: Ascend (2013-07-17): Ascend 2.1 Animation bugfixes and speed/robustness improvements Added compatibility for multiple top-level bones on armatures Ascend Blender Exporter 2.1 Removed need to create parent-child relationship between armature and skinning mesh Added support for exporting multiple top-level bones on armatures AscendViewer 1.0.4 Updated to use latest version of Ascend libraryCommunity TFS Build Extensions: July 2013: The July 2013 release contains VS2010 Activities(target .NET 4.0) VS2012 Activities (target .NET 4.5) VS2013 Activities (target .NET 4.5.1) Community TFS Build Manager VS2012 The Community TFS Build Manager can also be found in the Visual Studio Gallery here where updates will first become available. A version supporting VS2010 is also available in the Gallery here.smoketestgit1: new release: Wiki Markup Guide bold italics underline Heading 1 Heading 2 Bullet List Bullet List 2 Number List Number List 2 http://www.example.com Do not apply formattingsmoketesthg: new release: Wiki Markup Guide bold italics underline Heading 1 Heading 2 Bullet List Bullet List 2 Number List Number List 2 http://www.example.com Do not apply formattingsmoketesttfs: new release: Wiki Markup Guide bold italics underline Heading 1 Heading 2 Bullet List Bullet List 2 Number List Number List 2 http://www.example.com Do not apply formattingdatajs - JavaScript Library for data-centric web applications: datajs version 1.1.1: datajs is a cross-browser and UI agnostic JavaScript library that enables data-centric web applications with the following features: OData client that enables CRUD operations including batching and metadata support using both ATOM and JSON payloads. Single store abstraction that provides a common API on top of HTML5 local storage technologies. Data cache component that allows reading data ranges from a collection and storing them locally to reduce the number of network requests. Changes ...Orchard Project: Orchard 1.7 RC: Planning releasedTerminals: Version 3.1 - Release: Changes since version 3.0:15992 Unified usage of icons in user interface Added context menu in Organize favorites grid Fixed:34219 34210 34223 33981 34209 Install notes:No changes in database (use database from release 3.0) No upgrade of configuration, passwords, credentials or favorites See also upgrade notes for release 3.0Media Companion: Media Companion MC3.573b: XBMC Link - Let MC update your XBMC Library Fixes in place, Enjoy the XBMC Link function Well, Phil's been busy in the background, and come up with a Great new feature for Media Companion. Currently only implemented for movies. Once we're happy that's working with no issues, we'll extend the functionality to include TV shows. All the help for this is build into the application. Go to General Preferences - XBMC Link for details. Help us make it better* Currently only tested on local and ...Wsus Package Publisher: Release v1.2.1307.15: Fix a bug where WPP crash if 'ShowPendingUpdates' is start with wrong credentials. Fix a bug where WPP crash if ArrivalDateAfter and ArrivalDateBefore is equal in the ComputerView. Add a filter in the ComputerView. (Thanks to NorbertFe for this feature request) Add an option, when right-clicking on a computer, you can ask for display the current logon user of the remote computer. Add an option in settings to choose if WPP ping remote computers using IPv4, IPv6 or IPv6 and, if fail, IP...Lab Of Things: vBeta1: Initial release of LoTVidCoder: 1.4.23: New in 1.4.23 Added French translation. Fixed non-x264 video encoders not sticking in video tab. New in 1.4 Updated HandBrake core to 0.9.9 Blu-ray subtitle (PGS) support Additional framerates: 30, 50, 59.94, 60 Additional sample rates: 8, 11.025, 12 and 16 kHz Additional higher bitrates for audio Same as Source Constant Framerate 24-bit FLAC encoding Added Windows Phone 8 and Apple TV 3 presets Introduced process isolation for encodes. Now if HandBrake crashes, VidCoder will ...New Projects[C#]A Complete MySQL Manager Project: An open-source MySQL database manager oriented to multi-threading environments, supporting to create an entire database from scratch and edit it.bCal Javascript Calendar Generator: Using this simple javascript library, you can create simple navigable calendars in your website with just one line of user code.Better Network: Tools to delete network profile and network lists in Windows 8.C# Intellisense for Notepad++: 'CS-Script Intellisense' is a real C# intellisense solution based on CS-Script and ICSharpCode.NRefactory/Mono.Cecil.DARF: Dynamic Application Runtime Framework: A set of tools and libraries which help software developers create fully distributed and component-based applications. FeiXinV5: Just TestFollower Catcher: Game made for the 2012 Windows 8 Megathon. Second place in Madrid's local competition.MeeOS .NET: El primer sistema operativo GNU GPL en español.Music Vault: Music Vault is program to store your favorite music in one place, you can in any time move all your music library by moving only one file.MVC uTorrent: This is an ASP.NET MVC uTorrent front end, that utilises the uTorrent API. The main features: - Single page application - Can be hosted in IISMyTaskManager: This project Related to distribute the task to log in users OO2RDF: OO2RDF is a framework for data triplification. P(y)rotein Subcellular Location Image Database: A library that allows communication with an OMERO database, an open-source software for storage and manipulation of biological images.PE Toolbox: PE Toolbox ? ????? ?? ???????????, ????? ??????? ??? ??????????? ?? ?????. ???? ????? ??????????? ???????: - PE IFE (Importing from Excel) PeGscan: *PeGscan*ScriptZilla: ScriptZilla is an Free Editor for Windows with more Than 23 Languages.Sharepoint : Reconciliate SSRS Reports and Datasets with datasources Powershell: Powershell to link datasources to SSRS reports and datasetsSync-Moped: The idea behind the "Sync-Moped" is to synchronize two directories with backup functionality.System.Time: System.Time provides a type for .NET that allows the managing of a time in System.String, System.DateTime and System.TimeSpan form at the same time.Text Analytics: Project summary will be added later.Tibia Universal MC .NET: This tool was written as an attempt to port the [url:http://code.google.com/p/xenomc/] to the .NET Framework.VRFramework: VR Framework is a system for creating a virtual reality games using your PC, and Android smart phone, and Unity 3D.

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• Migrating SQL Server Databases – The DBA’s Checklist (Part 1)

  - by Sadequl Hussain

  It is a fact of life: SQL Server databases change homes. They move from one instance to another, from one version to the next, from old servers to new ones.  They move around as an organisation’s data grows, applications are enhanced or new versions of the database software are released. If not anything else, servers become old and unreliable and databases eventually need to find a new home. Consider the following scenarios: 1.     A new  database application is rolled out in a production server from the development or test environment 2.     A copy of the production database needs to be installed in a test server for troubleshooting purposes 3.     A copy of the development database is regularly refreshed in a test server during the system development life cycle 4.     A SQL Server is upgraded to a newer version. This can be an in-place upgrade or a side-by-side migration 5.     One or more databases need to be moved between different instances as part of a consolidation strategy. The instances can be running the same or different version of SQL Server 6.     A database has to be restored from a backup file provided by a third party application vendor 7.     A backup of the database is restored in the same or different instance for disaster recovery 8.     A database needs to be migrated within the same instance: a.     Files are moved from direct attached storage to storage area network b.    The same database is copied under a different name for another application Migrating SQL Server database applications is a complex topic in itself. There are a number of components that can be involved: jobs, DTS or SSIS packages, logins or linked servers are only few pieces of the puzzle. However, in this article we will focus only on the central part of migration: the installation of the database itself. Unless it is an in-place upgrade, typically the database is taken from a source server and installed in a destination instance.  Most of the time, a full backup file is used for the rollout. The backup file is either provided to the DBA or the DBA takes the backup and restores it in the target server. Sometimes the database is detached from the source and the files are copied to and attached in the destination. Regardless of the method of copying, moving, refreshing, restoring or upgrading the physical database, there are a number of steps the DBA should follow before and after it has been installed in the destination. It is these post database installation steps we are going to discuss below. Some of these steps apply in almost every scenario described above while some will depend on the type of objects contained within the database.  Also, the principles hold regardless of the number of databases involved. Step 1:  Make a copy of data and log files when attaching and detaching When detaching and attaching databases, ensure you have made copies of the data and log files if the destination is running a newer version of SQL Server. This is because once attached to a newer version, the database cannot be detached and attached back to an older version. Trying to do so will give you a message like the following: Server: Msg 602, Level 21, State 50, Line 1 Could not find row in sysindexes for database ID 6, object ID 1, index ID 1. Run DBCC CHECKTABLE on sysindexes. Connection Broken If you try to backup the attached database and restore it in the source, it will still fail. Similarly, if you are restoring the database in a newer version, it cannot be backed up or detached and put back in an older version of SQL. Unlike detach and attach method though, you do not lose the backup file or the original database here. When detaching and attaching a database, it is important you keep all the log files available along with the data files. It is possible to attach a database without a log file and SQL Server can be instructed to create a new log file, however this does not work if the database was detached when the primary file group was read-only. You will need all the log files in such cases. Step 2: Change database compatibility level Once the database has been restored or attached to a newer version of SQL Server, change the database compatibility level to reflect the newer version unless there is a compelling reason not to do so. When attaching or restoring from a previous version of SQL, the database retains the older version’s compatibility level.  The only time you would want to keep a database with an older compatibility level is when the code within your database is no longer supported by SQL Server. For example, outer joins with *= or the =* operators were still possible in SQL 2000 (with a warning message), but not in SQL 2005 anymore. If your stored procedures or triggers are using this form of join, you would want to keep the database with an older compatibility level.  For a list of compatibility issues between older and newer versions of SQL Server databases, refer to the Books Online under the sp_dbcmptlevel topic. Application developers and architects can help you in deciding whether you should change the compatibility level or not. You can always change the compatibility mode from the newest to an older version if necessary. To change the compatibility level, you can either use the database’s property from the SQL Server Management Studio or use the sp_dbcmptlevel stored procedure.   Bear in mind that you cannot run the built-in reports for databases from SQL Server Management Studio if you keep the database with an older compatibility level. The following figure shows the error message I received when trying to run the “Disk Usage by Top Tables” report against a database. This database was hosted in a SQL Server 2005 system and still had a compatibility mode 80 (SQL 2000).     Continues…

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• Creating A SharePoint Parent/Child List Relationship&ndash; SharePoint 2010 Edition

  - by Mark Rackley

  Hey blog readers… It has been almost 2 years since I posted my most read blog on creating a Parent/Child list relationship in SharePoint 2007: Creating a SharePoint List Parent / Child Relationship - Out of the Box And then a year ago I improved on my method and redid the blog post… still for SharePoint 2007: Creating a SharePoint List Parent/Child Relationship – VIDEO REMIX Since then many of you have been asking me how to get this to work in SharePoint 2010, and frankly I have just not had time to look into it. I wish I could have jumped into this sooner, but have just recently began to look at it. Well.. after all this time I have actually come up with two solutions that work, neither of them are as clean as I’d like them to be, but I wanted to get something in your hands that you can start using today. Hopefully in the coming weeks and months I’ll be able to improve upon this further and give you guys some better options. For the most part, the process is identical to the 2007 process, but you have probably found out that the list view web parts in 2010 behave differently, and getting the Parent ID to your new child form can be a pain in the rear (at least that’s what I’ve discovered). Anyway, like I said, I have found a couple of solutions that work. If you know of a better one, please let us know as it bugs me that this not as eloquent as my 2007 implementation. Getting on the same page First thing I’d recommend is recreating this blog: Creating a SharePoint List Parent/Child Relationship – VIDEO REMIX in SharePoint 2010… There are some vague differences, but it’s basically the same…  Here’s a quick video of me doing this in SP 2010: Creating Lists necessary for this blog post Now that you have the lists created, lets set up the New Time form to use a QueryString variable to populate the Parent ID field: Creating parameters in Child’s new item form to set parent ID Did I talk fast enough through both of those videos? Hopefully by now that stuff is old hat to you, but I wanted to make sure everyone could get on the same page.  Okay… let’s get started. Solution 1 – XSLTListView with Javascript This solution is the more elegant of the two, however it does require the use of a little javascript.  The other solution does not use javascript, but it also doesn’t use the pretty new SP 2010 pop-ups.  I’ll let you decide which you like better. The basic steps of this solution are: Inserted a Related Item View Insert a ContentEditorWebPart Insert script in ContentEditorWebPart that pulls the ID from the Query string and calls the method to insert a new item on the child entry form Hide the toolbar from data view to remove “add new item” link. Again, you don’t HAVE to use a CEWP, you could just put the javascript directly in the page using SPD.  Anyway, here is how I did it: Using Related Item View / JavaScript Here’s the JavaScript I used in my Content Editor Web Part: <script type="text/javascript"> function NewTime() { // Get the Query String values and split them out into the vals array var vals = new Object(); var qs = location.search.substring(1, location.search.length); var args = qs.split("&"); for (var i=0; i < args.length; i++) { var nameVal = args[i].split("="); var temp = unescape(nameVal[1]).split('+'); nameVal[1] = temp.join(' '); vals[nameVal[0]] = nameVal[1]; } var issueID = vals["ID"]; //use this to bring up the pretty pop up NewItem2(event,"http://sp2010dev:1234/Lists/Time/NewForm.aspx?IssueID=" + issueID); //use this to open a new window //window.location="http://sp2010dev:1234/Lists/Time/NewForm.aspx?IssueID=" + issueID; } </script> Solution 2 – DataFormWebPart and exact same 2007 Process This solution is a little more of a hack, but it also MUCH more close to the process we did in SP 2007. So, if you don’t mind not having the pretty pop-up and prefer the comforts of what you are used to, you can give this one a try.  The basics steps are: Insert a DataFormWebPart instead of the List Data View Create a Parameter on DataFormWebPart to store “ID” Query String Variable Filter DataFormWebPart using Parameter Insert a link at bottom of DataForm Web part that points to the Child’s new item form and passes in the Parent Id using the Parameter. See.. like I told you, exact same process as in 2007 (except using the DataFormWeb Part). The DataFormWebPart also requires a lot more work to make it look “pretty” but it’s just table rows and cells, and can be configured pretty painlessly.  Here is that video: Using DataForm Web Part One quick update… if you change the link in this solution from: <tr> <td><a href="http://sp2010dev:1234/Lists/Time/NewForm.aspx?IssueID={$IssueIDParam}">Click here to create new item...</a> </td> </tr> to: <tr> <td> <a href="javascript:NewItem2(event,'http://sp2010dev:1234/Lists/Time/NewForm.aspx?IssueID={$IssueIDParam}');">Click here to create new item...</a> </td> </tr> It will open up in the pretty pop up and act the same as solution one… So… both Solutions will now behave the same to the end user. Just depends on which you want to implement. That’s all for now… Remember in both solutions when you have them working, you can make the “IssueID” invisible to users by using the “ms-hidden” class (it’s my previous blog post on the subject up there). That’s basically all there is to it! No pithy or witty closing this time… I am sorry it took me so long to dive into this and I hope your questions are answered. As I become more polished myself I will try to come up with a cleaner solution that will make everyone happy… As always, thanks for taking the time to stop by.

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• Inside the Concurrent Collections: ConcurrentBag

  - by Simon Cooper

  Unlike the other concurrent collections, ConcurrentBag does not really have a non-concurrent analogy. As stated in the MSDN documentation, ConcurrentBag is optimised for the situation where the same thread is both producing and consuming items from the collection. We'll see how this is the case as we take a closer look. Again, I recommend you have ConcurrentBag open in a decompiler for reference. Thread Statics ConcurrentBag makes heavy use of thread statics - static variables marked with ThreadStaticAttribute. This is a special attribute that instructs the CLR to scope any values assigned to or read from the variable to the executing thread, not globally within the AppDomain. This means that if two different threads assign two different values to the same thread static variable, one value will not overwrite the other, and each thread will see the value they assigned to the variable, separately to any other thread. This is a very useful function that allows for ConcurrentBag's concurrency properties. You can think of a thread static variable: [ThreadStatic] private static int m_Value; as doing the same as: private static Dictionary<Thread, int> m_Values; where the executing thread's identity is used to automatically set and retrieve the corresponding value in the dictionary. In .NET 4, this usage of ThreadStaticAttribute is encapsulated in the ThreadLocal class. Lists of lists ConcurrentBag, at its core, operates as a linked list of linked lists: Each outer list node is an instance of ThreadLocalList, and each inner list node is an instance of Node. Each outer ThreadLocalList is owned by a particular thread, accessible through the thread local m_locals variable: private ThreadLocal<ThreadLocalList<T>> m_locals It is important to note that, although the m_locals variable is thread-local, that only applies to accesses through that variable. The objects referenced by the thread (each instance of the ThreadLocalList object) are normal heap objects that are not specific to any thread. Thinking back to the Dictionary analogy above, if each value stored in the dictionary could be accessed by other means, then any thread could access the value belonging to other threads using that mechanism. Only reads and writes to the variable defined as thread-local are re-routed by the CLR according to the executing thread's identity. So, although m_locals is defined as thread-local, the m_headList, m_nextList and m_tailList variables aren't. This means that any thread can access all the thread local lists in the collection by doing a linear search through the outer linked list defined by these variables. Adding items So, onto the collection operations. First, adding items. This one's pretty simple. If the current thread doesn't already own an instance of ThreadLocalList, then one is created (or, if there are lists owned by threads that have stopped, it takes control of one of those). Then the item is added to the head of that thread's list. That's it. Don't worry, it'll get more complicated when we account for the other operations on the list! Taking & Peeking items This is where it gets tricky. If the current thread's list has items in it, then it peeks or removes the head item (not the tail item) from the local list and returns that. However, if the local list is empty, it has to go and steal another item from another list, belonging to a different thread. It iterates through all the thread local lists in the collection using the m_headList and m_nextList variables until it finds one that has items in it, and it steals one item from that list. Up to this point, the two threads had been operating completely independently. To steal an item from another thread's list, the stealing thread has to do it in such a way as to not step on the owning thread's toes. Recall how adding and removing items both operate on the head of the thread's linked list? That gives us an easy way out - a thread trying to steal items from another thread can pop in round the back of another thread's list using the m_tail variable, and steal an item from the back without the owning thread knowing anything about it. The owning thread can carry on completely independently, unaware that one of its items has been nicked. However, this only works when there are at least 3 items in the list, as that guarantees there will be at least one node between the owning thread performing operations on the list head and the thread stealing items from the tail - there's no chance of the two threads operating on the same node at the same time and causing a race condition. If there's less than three items in the list, then there does need to be some synchronization between the two threads. In this case, the lock on the ThreadLocalList object is used to mediate access to a thread's list when there's the possibility of contention. Thread synchronization In ConcurrentBag, this is done using several mechanisms: Operations performed by the owner thread only take out the lock when there are less than three items in the collection. With three or greater items, there won't be any conflict with a stealing thread operating on the tail of the list. If a lock isn't taken out, the owning thread sets the list's m_currentOp variable to a non-zero value for the duration of the operation. This indicates to all other threads that there is a non-locked operation currently occuring on that list. The stealing thread always takes out the lock, to prevent two threads trying to steal from the same list at the same time. After taking out the lock, the stealing thread spinwaits until m_currentOp has been set to zero before actually performing the steal. This ensures there won't be a conflict with the owning thread when the number of items in the list is on the 2-3 item borderline. If any add or remove operations are started in the meantime, and the list is below 3 items, those operations try to take out the list's lock and are blocked until the stealing thread has finished. This allows a thread to steal an item from another thread's list without corrupting it. What about synchronization in the collection as a whole? Collection synchronization Any thread that operates on the collection's global structure (accessing anything outside the thread local lists) has to take out the collection's global lock - m_globalListsLock. This single lock is sufficient when adding a new thread local list, as the items inside each thread's list are unaffected. However, what about operations (such as Count or ToArray) that need to access every item in the collection? In order to ensure a consistent view, all operations on the collection are stopped while the count or ToArray is performed. This is done by freezing the bag at the start, performing the global operation, and unfreezing at the end: The global lock is taken out, to prevent structural alterations to the collection. m_needSync is set to true. This notifies all the threads that they need to take out their list's lock irregardless of what operation they're doing. All the list locks are taken out in order. This blocks all locking operations on the lists. The freezing thread waits for all current lockless operations to finish by spinwaiting on each m_currentOp field. The global operation can then be performed while the bag is frozen, but no other operations can take place at the same time, as all other threads are blocked on a list's lock. Then, once the global operation has finished, the locks are released, m_needSync is unset, and normal concurrent operation resumes. Concurrent principles That's the essence of how ConcurrentBag operates. Each thread operates independently on its own local list, except when they have to steal items from another list. When stealing, only the stealing thread is forced to take out the lock; the owning thread only has to when there is the possibility of contention. And a global lock controls accesses to the structure of the collection outside the thread lists. Operations affecting the entire collection take out all locks in the collection to freeze the contents at a single point in time. So, what principles can we extract here? Threads operate independently Thread-static variables and ThreadLocal makes this easy. Threads operate entirely concurrently on their own structures; only when they need to grab data from another thread is there any thread contention. Minimised lock-taking Even when two threads need to operate on the same data structures (one thread stealing from another), they do so in such a way such that the probability of actually blocking on a lock is minimised; the owning thread always operates on the head of the list, and the stealing thread always operates on the tail. Management of lockless operations Any operations that don't take out a lock still have a 'hook' to force them to lock when necessary. This allows all operations on the collection to be stopped temporarily while a global snapshot is taken. Hopefully, such operations will be short-lived and infrequent. That's all the concurrent collections covered. I hope you've found it as informative and interesting as I have. Next, I'll be taking a closer look at ThreadLocal, which I came across while analyzing ConcurrentBag. As you'll see, the operation of this class deserves a much closer look.

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• PeopleSoft Upgrades, Fusion, & BI for Leading European PeopleSoft Applications Customers

  - by Mark Rosenberg

  With so many industry-leading services firms around the globe managing their businesses with PeopleSoft, it’s always an adventure setting up times and meetings for us to keep in touch with them, especially those outside of North America who often do not get to join us at Oracle OpenWorld. Fortunately, during the first two weeks of May, Nigel Woodland (Oracle’s Service Industries Director for the EMEA region) and I successfully blocked off our calendars to visit seven different customers spanning four countries in Western Europe. We met executives and leaders at four Staffing industry firms, two Professional Services firms that engage in consulting and auditing, and a Financial Services firm. As we shared the latest information regarding product capabilities and plans, we also gained valuable insight into the hot technology topics facing these businesses. What we heard was both informative and inspiring, and I suspect other Oracle PeopleSoft applications customers can benefit from one or more of the following observations from our trip. Great IT Plans Get Executed When You Respect the Users Each of our visits followed roughly the same pattern. After introductions, Nigel outlined Oracle’s product and technology strategy, including a discussion of how we at Oracle invest in each layer of the “technology stack” to provide customers with unprecedented business management capabilities and choice. Then, I provided the specifics of the PeopleSoft product line’s investment strategy, detailing the dramatic number of rich usability and functionality enhancements added to release 9.1 since its general availability in 2009 and the game-changing capabilities slated for 9.2. What was most exciting about each of these discussions was that shortly after my talking about what customers can do with release 9.1 right now to drive up user productivity and satisfaction, I saw the wheels turning in the minds of our audiences. Business analyst and end user-configurable tools and technologies, such as WorkCenters and the Related Action Framework, that provide the ability to tailor a “central command center” to the exact needs of each recruiter, biller, and every other role in the organization were exactly what each of our customers had been looking for. Every one of our audiences agreed that these tools which demonstrate a respect for the user would finally help IT pole vault over the wall of resistance that users had often raised in the past. With these new user-focused capabilities, IT is positioned to definitively partner with the business, instead of drag the business along, to unlock the value of their investment in PeopleSoft. This topic of respecting the user emerged during our very first visit, which was at Vital Services Group at their Head Office “The Mill” in Manchester, England. (If you are a student of architecture and are ever in Manchester, you should stop in to see this amazingly renovated old mill building.) I had just finished explaining our PeopleSoft 9.2 roadmap, and Mike Code, PeopleSoft Systems Manager for this innovative staffing company, said, “Mark, the new features you’ve shown us in 9.1/9.2 are very relevant to our business. As we forge ahead with the 9.1 upgrade, the ability to configure a targeted user interface with WorkCenters, Related Actions, Pivot Grids, and Alerts will enable us to satisfy the business that this upgrade is for them and will deliver tangible benefits. In fact, you’ve highlighted that we need to start talking to the business to keep up the momentum to start reviewing the 9.2 upgrade after we get to 9.1, because as much as 9.1 and PeopleTools 8.52 offers, what you’ve shown us for 9.2 is what we’ve envisioned was ultimately possible with our investment in PeopleSoft applications.” We also received valuable feedback about our investment for the Staffing industry when we visited with Hans Wanders, CIO of Randstad (the second largest Staffing company in the world) in the Netherlands. After our visit, Hans noted, “It was very interesting to see how the PeopleSoft applications have developed. I was truly impressed by many of the new developments.” Hans and Mike, sincere thanks for the validation that our team’s hard work and dedication to “respecting the users” is worth the effort! Co-existence of PeopleSoft and Fusion Applications Just Makes Sense As a “product person,” one of the most rewarding things about visiting customers is that they actually want to talk to me. Sometimes, they want to discuss a product area that we need to enhance; other times, they are interested in learning how to extract more value from their applications; and still others, they want to tell me how they are using the applications to drive real value for the business. During this trip, I was very pleased to hear that several of our customers not only thought the co-existence of Fusion applications alongside PeopleSoft applications made sense in theory, but also that they were aggressively looking at how to deploy one or more Fusion applications alongside their PeopleSoft HCM and FSCM applications. The most common deployment plan in the works by three of the organizations is to upgrade to PeopleSoft 9.1 or 9.2, and then adopt one of the new Fusion HCM applications, such as Fusion Performance Management or the full suite of  Fusion Talent Management. For example, during an applications upgrade planning discussion with the staffing company Hays plc., Mark Thomas, who is Hays’ UK IT Director, commented, “We are very excited about where we can go with the latest versions of the PeopleSoft applications in conjunction with Fusion Talent Management.” Needless to say, this news was very encouraging, because it reiterated that our applications investment strategy makes good business sense for our customers. Next Generation Business Intelligence Is the Key to the Future The third, and perhaps most exciting, lesson I learned during this journey is that our audiences already know that the latest generation of Business Intelligence technologies will be the “secret sauce” for organizations to transform business in radical ways. While a number of the organizations we visited on the trip have deployed or are deploying Oracle Business Intelligence Enterprise Edition and the associated analytics applications to provide dashboards of easy-to-understand, user-configurable metrics that help optimize business performance according to current operating procedures, what’s most exciting to them is being able to use Business Intelligence to change the way an organization does business, grows revenue, and makes a profit. In particular, several executives we met asked whether we can help them minimize the need to have perfectly structured data and at the same time generate analytics that improve order fulfillment decision-making. To them, the path to future growth lies in having the ability to analyze unstructured data rapidly and intuitively and leveraging technology’s ability to detect patterns that a human cannot reasonably be expected to see. For illustrative purposes, here is a good example of a business problem where analyzing a combination of structured and unstructured data can produce better results. If you have a resource manager trying to decide which person would be the best fit for an assignment in terms of ensuring (a) client satisfaction, (b) the individual’s satisfaction with the work, (c) least travel distance, and (d) highest margin, you traditionally compare resource qualifications to assignment needs, calculate margins on past work with the client, and measure distances. To perform these comparisons, you are likely to need the organization to have profiles setup, people ranked against profiles, margin targets setup, margins measured, distances setup, distances measured, and more. As you can imagine, this requires organizations to plan and implement data setup, capture, and quality management initiatives to ensure that dependable information is available to support resourcing analysis and decisions. In the fast-paced, tight-budget world in which most organizations operate today, the effort and discipline required to maintain high-quality, structured data like those described in the above example are certainly not desirable and in some cases are not feasible. You can imagine how intrigued our audiences were when I informed them that we are ready to help them analyze volumes of unstructured data, detect trends, and produce recommendations. Our discussions delved into examples of how the firms could leverage Oracle’s Secure Enterprise Search and Endeca technologies to keyword search against, compare, and learn from unstructured resource and assignment data. We also considered examples of how they could employ Oracle Real-Time Decisions to generate statistically significant recommendations based on similar resourcing scenarios that have produced the desired satisfaction and profit margin results. --- Although I had almost no time for sight-seeing during this trip to Europe, I have to say that it may have been one of the most energizing and engaging trips of my career. Showing these dedicated customers how they can give every user a uniquely tailored set of tools and address business problems in ways that have to date been impossible made the journey across the Atlantic more than worth it. If any of these three topics intrigue you, I’d recommend you contact your Oracle applications representative to arrange for more detailed discussions with the appropriate members of our organization.

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• Windows Azure VMs - New "Stopped" VM Options Provide Cost-effective Flexibility for On-Demand Workloads

  - by KeithMayer

  Originally posted on: http://geekswithblogs.net/KeithMayer/archive/2013/06/22/windows-azure-vms---new-stopped-vm-options-provide-cost-effective.aspxDidn’t make it to TechEd this year? Don’t worry!  This month, we’ll be releasing a new article series that highlights the Best of TechEd announcements and technical information for IT Pros.  Today’s article focuses on a new, much-heralded enhancement to Windows Azure Infrastructure Services to make it more cost-effective for spinning VMs up and down on-demand on the Windows Azure cloud platform. NEW! VMs that are shutdown from the Windows Azure Management Portal will no longer continue to accumulate compute charges while stopped! Previous to this enhancement being available, the Azure platform maintained fabric resource reservations for VMs, even in a shutdown state, to ensure consistent resource availability when starting those VMs in the future.  And, this meant that VMs had to be exported and completely deprovisioned when not in use to avoid compute charges. In this article, I'll provide more details on the scenarios that this enhancement best fits, and I'll also review the new options and considerations that we now have for performing safe shutdowns of Windows Azure VMs. Which scenarios does the new enhancement best fit? Being able to easily shutdown VMs from the Windows Azure Management Portal without continued compute charges is a great enhancement for certain cloud use cases, such as: On-demand dev/test/lab environments - Freely start and stop lab VMs so that they are only accumulating compute charges when being actively used.  "Bursting" load-balanced web applications - Provision a number of load-balanced VMs, but keep the minimum number of VMs running to support "normal" loads. Easily start-up the remaining VMs only when needed to support peak loads. Disaster Recovery - Start-up "cold" VMs when needed to recover from disaster scenarios. BUT ... there is a consideration to keep in mind when using the Windows Azure Management Portal to shutdown VMs: although performing a VM shutdown via the Windows Azure Management Portal causes that VM to no longer accumulate compute charges, it also deallocates the VM from fabric resources to which it was previously assigned.  These fabric resources include compute resources such as virtual CPU cores and memory, as well as network resources, such as IP addresses.  This means that when the VM is later started after being shutdown from the portal, the VM could be assigned a different IP address or placed on a different compute node within the fabric. In some cases, you may want to shutdown VMs using the old approach, where fabric resource assignments are maintained while the VM is in a shutdown state.  Specifically, you may wish to do this when temporarily shutting down or restarting a "7x24" VM as part of a maintenance activity.  Good news - you can still revert back to the old VM shutdown behavior when necessary by using the alternate VM shutdown approaches listed below.  Let's walk through each approach for performing a VM Shutdown action on Windows Azure so that we can understand the benefits and considerations of each... How many ways can I shutdown a VM? In Windows Azure Infrastructure Services, there's three general ways that can be used to safely shutdown VMs: Shutdown VM via Windows Azure Management Portal Shutdown Guest Operating System inside the VM Stop VM via Windows PowerShell using Windows Azure PowerShell Module Although each of these options performs a safe shutdown of the guest operation system and the VM itself, each option handles the VM shutdown end state differently. Shutdown VM via Windows Azure Management Portal When clicking the Shutdown button at the bottom of the Virtual Machines page in the Windows Azure Management Portal, the VM is safely shutdown and "deallocated" from fabric resources.  Shutdown button on Virtual Machines page in Windows Azure Management Portal  When the shutdown process completes, the VM will be shown on the Virtual Machines page with a "Stopped ( Deallocated )" status as shown in the figure below. Virtual Machine in a "Stopped (Deallocated)" Status "Deallocated" means that the VM configuration is no longer being actively associated with fabric resources, such as virtual CPUs, memory and networks. In this state, the VM will not continue to allocate compute charges, but since fabric resources are deallocated, the VM could receive a different internal IP address ( called "Dynamic IPs" or "DIPs" in Windows Azure ) the next time it is started.  TIP: If you are leveraging this shutdown option and consistency of DIPs is important to applications running inside your VMs, you should consider using virtual networks with your VMs.  Virtual networks permit you to assign a specific IP Address Space for use with VMs that are assigned to that virtual network.  As long as you start VMs in the same order in which they were originally provisioned, each VM should be reassigned the same DIP that it was previously using. What about consistency of External IP Addresses? Great question! External IP addresses ( called "Virtual IPs" or "VIPs" in Windows Azure ) are associated with the cloud service in which one or more Windows Azure VMs are running.  As long as at least 1 VM inside a cloud service remains in a "Running" state, the VIP assigned to a cloud service will be preserved.  If all VMs inside a cloud service are in a "Stopped ( Deallocated )" status, then the cloud service may receive a different VIP when VMs are next restarted. TIP: If consistency of VIPs is important for the cloud services in which you are running VMs, consider keeping one VM inside each cloud service in the alternate VM shutdown state listed below to preserve the VIP associated with the cloud service. Shutdown Guest Operating System inside the VM When performing a Guest OS shutdown or restart ( ie., a shutdown or restart operation initiated from the Guest OS running inside the VM ), the VM configuration will not be deallocated from fabric resources. In the figure below, the VM has been shutdown from within the Guest OS and is shown with a "Stopped" VM status rather than the "Stopped ( Deallocated )" VM status that was shown in the previous figure. Note that it may require a few minutes for the Windows Azure Management Portal to reflect that the VM is in a "Stopped" state in this scenario, because we are performing an OS shutdown inside the VM rather than through an Azure management endpoint. Virtual Machine in a "Stopped" Status VMs shown in a "Stopped" status will continue to accumulate compute charges, because fabric resources are still being reserved for these VMs.  However, this also means that DIPs and VIPs are preserved for VMs in this state, so you don't have to worry about VMs and cloud services getting different IP addresses when they are started in the future. Stop VM via Windows PowerShell In the latest version of the Windows Azure PowerShell Module, a new -StayProvisioned parameter has been added to the Stop-AzureVM cmdlet. This new parameter provides the flexibility to choose the VM configuration end result when stopping VMs using PowerShell: When running the Stop-AzureVM cmdlet without the -StayProvisioned parameter specified, the VM will be safely stopped and deallocated; that is, the VM will be left in a "Stopped ( Deallocated )" status just like the end result when a VM Shutdown operation is performed via the Windows Azure Management Portal.  When running the Stop-AzureVM cmdlet with the -StayProvisioned parameter specified, the VM will be safely stopped but fabric resource reservations will be preserved; that is the VM will be left in a "Stopped" status just like the end result when performing a Guest OS shutdown operation. So, with PowerShell, you can choose how Windows Azure should handle VM configuration and fabric resource reservations when stopping VMs on a case-by-case basis. TIP: It's important to note that the -StayProvisioned parameter is only available in the latest version of the Windows Azure PowerShell Module.  So, if you've previously downloaded this module, be sure to download and install the latest version to get this new functionality. Want to Learn More about Windows Azure Infrastructure Services? To learn more about Windows Azure Infrastructure Services, be sure to check-out these additional FREE resources: Become our next "Early Expert"! Complete the Early Experts "Cloud Quest" and build a multi-VM lab network in the cloud for FREE!  Build some cool scenarios! Check out our list of over 20+ Step-by-Step Lab Guides based on key scenarios that IT Pros are implementing on Windows Azure Infrastructure Services TODAY!  Looking forward to seeing you in the Cloud! - Keith Build Your Lab! Download Windows Server 2012 Don’t Have a Lab? Build Your Lab in the Cloud with Windows Azure Virtual Machines Want to Get Certified? Join our Windows Server 2012 "Early Experts" Study Group

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• Career development as a Software Developer without becoming a manager.

  - by albertpascual

  I’m a developer, I like to write new exciting code everyday, my perfect day at work is a day that when I wake up, I know that I have to write some code that I haven’t done before or to use a new framework/language/platform that is unknown to me. The best days in the office is when a project is waiting for me to architect or write. In my 15 years in the development field, I had to in order to get a better salary to manage people, not just to lead developers, to actually manage people. Something that I found out when I get into a management position is that I’m not that good at managing people, and not afraid to say it. I do not enjoy that part of the job, the worse one, takes time away from what I really like. Leading developers and managing people are very different things. I do like teaching and leading developers in a project. Yet most people believe, and is true in most companies, the way to get a better salary is to be promoted to a manager position. In order to advance in your career you need to let go of the everyday writing code and become a supervisor or manager. This is the path for developers after they become senior developers. As you get older and your family grows, the only way to hit your salary requirements is to advance your career to become a manager and get that manager salary. That path is the common in most companies, the most intelligent companies out there, have learned that promoting good developers mean getting a crappy manager and losing a good resource. Now scratch everything I said, because as I previously stated, I don’t see myself going to the office everyday and just managing people until is time to go home. I like to spend hours working in some code to accomplish a task, learning new platforms and languages or patterns to existing languages. Being interrupted every 15 minutes by emails or people stopping by my office to resolve their problems, is not something I could enjoy. All the sudden riding my motorcycle to work one cold morning over the Redlands Canyon and listening to .NET Rocks podcast, Michael “Doc” Norton explaining how to take control of your development career without necessary going to the manager’s track. I know, I should not have headphones under my helmet when riding a motorcycle in California. His conversation with Carl Franklin and Richard Campbell was just confirming everything I have ever did with actually more details and assuring that there are other paths. His method was simple yet most of us, already do many of those steps, Mr. Michael “Doc” Norton believe that it pays off on the long run, that finally companies prefer to pay higher salaries to those developers, yet I would actually think that many companies do not see developers that way, this is not true for bigger companies. However I do believe the value of those developers increase and most of the time, changing companies could increase their salary instead of staying in the same one. In short without even trying to get into the shadow of Mr. Norton and without following the steps in the order; you should love to learn new technologies, and then teach them to other geeks. I personally have learn many technologies and I haven’t stop doing that, I am a professor at UCR where I teach ASP.NET and Silverlight. Mr Norton continues that after than, you want to be involve in the development community, user groups, online forums, open source projects. I personally talk to user groups, I’m very active in forums asking and answering questions as well as for those I got awarded the Microsoft MVP for ASP.NET. After you accomplish all those, you should also expose yourself for what you know and what you do not know, learning a new language will make you humble again as well as extremely happy. There is no better feeling that learning a new language or pattern in your daily job. If you love your job everyday and what you do, I really recommend you to follow Michael’s presentation that he kindly share it on the link below. His confirmation is a refreshing, knowing that my future is not behind a desk where the computer screen is on my right hand side instead of in front of me. Where I don’t have to spent the days filling up performance forms for people and the new platforms that I haven’t been using yet are just at my fingertips. Presentation here. http://www.slideshare.net/LeanDog/take-control-of-your-development-career-michael-doc-norton?from=share_email_logout3 Take Control of Your Development Career Welcome! Michael “Doc” Norton @DocOnDev http://docondev.blogspot.com/ [email protected] Recovering Post Technical I love to learn I love to teach I love to work in teams I love to write code I really love to write code What about YOU? Do you love your job? Do you love your Employer? Do you love your Boss? What do you love? What do you really love? Take Control Take Control • Get Noticed • Get Together • Get Your Mojo • Get Naked • Get Schooled Get Noticed Get Noticed Know Your Business Get Noticed Get Noticed Understand Management Get Noticed Get Noticed Do Your Existing Job Get Noticed Get Noticed Make Yourself Expendable Get Together Get Together Join a User Group Get Together Help Run a User Group Get Together Start a User Group Get Your Mojo Get Your Mojo Kata Get Your Mojo Koans Get Your Mojo Breakable Toys Get Your Mojo Open Source Get Naked Get Naked Run with Group A Get Naked Do Something Different Get Naked Own Your Mistakes Get Naked Admit You Don’t Know Get Schooled Get Schooled Choose a Mentor Get Schooled Attend Conferences Get Schooled Teach a New Subject Get Started Read These (Again) Take Control of Your Development Career Thank You! Michael “Doc” Norton @DocOnDev http://docondev.blogspot.com/ [email protected] In a short summary, I recommend any developer to check his blog and more important his presentation, I haven’t been lucky enough to watch him live, I’m looking forward the day I have the opportunity. He is giving us hope in the future of developers, when I see some of my geek friends moving to position that in short years they begin to regret, I get more unsure of my future doing what I love. I would say that now is looking at the spectrum of companies that understand and appreciate developers. There are a few there, hopefully with time code sweat shops will start disappearing and being a developer will feed a family of 4. Cheers Al tweetmeme_url = 'http://weblogs.asp.net/albertpascual/archive/2010/12/07/career-development-as-a-software-developer-without-becoming-a-manager.aspx'; tweetmeme_source = 'alpascual';

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• Beyond Chatting: What ‘Social’ Means for CRM

  - by Natalia Rachelson

  Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} A guest post by Steve Diamond, Senior Director, Outbound Product Management, Oracle In a recent post on this blog, my colleague Steve Boese asked three questions related to the widespread popularity and incredibly rapid growth of Facebook, Pinterest, and LinkedIn. Steve then addressed the many applications for collaborative solutions in the area of Human Capital Management. So, in turning to a conversation about Customer Relationship Management (CRM) and Sales Force Automation (SFA), let me ask you one simple question. How many sales people, particularly at business-to-business companies, consistently meet or beat their quotas in their roles by working alone, with no collaboration among fellow sales people, sales executives, employees in product groups, in service, in Legal, third-party partners, etc.? Hello? Is anybody out there? What’s that cricket noise I hear? That’s correct. Nobody! When it comes to Sales, introverts arguably have a distinct disadvantage. While it’s certainly a truism that “success” in most professional endeavors requires working with people, it’s a mandatory success factor in Sales. This fact became abundantly clear to me one early morning in the late 1990s when I joined the former Hyperion Solutions (now part of Oracle) and attended a Sales Award Ceremony. The Head of Sales at that time gave out dozens of awards – none of them to individuals and all of them to TEAMS of individuals. That’s how it works in Sales. Your colleagues help provide you with product intelligence and competitive intelligence. They help you build the best presentations, pitches, and proposals. They help you develop the most killer RFPs. They align you with the best product people to ensure you’re matching the best products for the opportunity and join you in critical meetings. They help knock the socks of your prospects in “bake off” demo’s. They bring in the best partners to either add complementary products to your opportunity or help you implement a solution. They work with you as a collective team. And so how is all this collaboration STILL typically done today? Through email. And yet we all silently or not so silently grimace about email. It’s relatively siloed. It’s painful to search. It’s difficult to align by topic. And it’s nearly impossible to re-trace meaningful and helpful conversations that occurred among a group or a team at some point in history. This is where social networking for Sales comes into play. It’s about PURPOSEFUL social networking versus chattering. What is purposeful social networking? It’s collaboration that’s built around opportunities, accounts, and contacts. It’s collaboration that delivers valuable context – on the target company, and on key competitors – just to name two examples. It’s collaboration that can scale to provide coaching for larger numbers of sales representatives, both for general purposes, and as we’ve largely discussed here, for specific ‘deals.’ And it’s collaboration that allows a team of people to collectively edit and iterate on a document like an RFP or a soon-to-be killer presentation that is maintained in a central repository, with no time wasted searching for it or worrying about version control. But lest we get carried away, let’s remember that collaboration “happens” among sales people whether there is specialized software to support it or not. The human practice of sales has not changed much in the last 80 to 90 years. Collaboration has been a mainstay during this entire time. But what social networking in general, and Oracle Social Networking in particular delivers, is the opportunity for sales teams to dramatically increase their effectiveness and efficiency – to identify and close more high quality and lucrative opportunities more quickly. For most sales organizations, this is how the game is won. To learn more please visit Oracle Social Network and Oracle Fusion Customer Relationship Management on oracle.com Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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• Visiting the Emtel Data Centre

  Back in February at the first event of the Emtel Knowledge Series (EKS) I spoke to various people at Emtel about their data centre here on the island. I was trying to see whether it would be possible to arrange a meeting over there for a selected group of our community members. Well, let's say it like this... My first approach wasn't that promising and far from successful but during the following months there were more and more occasions to get in touch with the "right" contact persons at Emtel to make it happen... Setting up an appointment and pre-requisites The major improvement came during a Boot Camp for Windows Phone 8.1 App development organised by Microsoft Indian Ocean Islands in cooperation with Emtel at the Emtel World, Ebene. Apart from learning bits and pieces regarding Universal Apps I took the opportunity to get in touch with Arvin Lockee, Sales Executive - Data, during our lunch break. And this really kicked off the whole procedure. Prior to get access to the Emtel data centre it is requested that you provide full name and National ID of anyone going to visit. Also, it should be noted that there was only a limited amount of seats available. Anyways, packed with this information I posted through the usual social media channels. Responses came in very quickly and based on First-come, first-serve (FCFS) principle I noted down the details and forwarded them to Emtel in order to fix a date and time for the visit. In preparation on our side, all attendees exchanged contact details and we organised transport options to go to the data centre in Arsenal. The day before and on the day of our meeting, Arvin send me a reminder to check whether everything is still confirmed and ready to go... Of course, it was! Arriving at the Emtel Data Centre As I'm coming from Flic En Flac towards the North, we agreed that I'm going to pick up a couple of young fellows near the old post office in Port Louis. All went well, except that Sean eventually might be living in another time zone compared to the rest of us. Anyway, after some extended stop we were complete and arrived just in time in Arsenal to meet and greet with Ish and Veer. Again, Emtel is taking access procedures to their data centre very serious and the gate stayed close until all our IDs had been noted and compared to the list of registered attendees. Despite having a good laugh at the mixture of old and new ID cards it was a straight-forward processing. The ward was very helpful and guided us to the waiting area at the entrance section of the building. Shortly after we were welcomed by Kamlesh Bokhoree, the Data Centre Officer. He gave us brief introduction into the rules and regulations during our visit, like no photography allowed, not touching the buttons, and following his instructions through the whole visit. Of course! Inside the data centre Next, he explained us the multi-factor authentication system using a combination of bio-metric data, like finger print reader, and "classic" pin panel. The Emtel data centre provides multiple services and next to co-location for your own hardware they also offer storage options for your backup and archive data in their massive, fire-resistant vault. Very impressive to get to know about the considerations that have been done in choosing the right location and how to set up the whole premises. It should also be noted that there is 24/7 CCTV surveillance inside and outside the buildings. Strengths of the Emtel TIER 3 Data Centre, Mauritius Finally, we were guided into the first server room. And wow, the whole setup is cleverly planned and outlined in the architecture. From the false floor and ceilings in order to provide optimum air flow, over to the separation of cold and hot aisles between the full-size server racks, and of course the monitored air conditions in order to analyse and watch changes in temperature, smoke detection and other parameters. And not surprisingly everything has been implemented in two independent circuits. There is a standardised classification for the construction and operation of data centres world-wide, and the Emtel's one has been designed to be a TIER 4 building but due to the lack of an alternative power supplier on the island it is officially registered as a TIER 3 compliant data centre. Maybe in the long run there might be a second supplier of energy next to CEB... time will tell. Luckily, the data centre is integrated into the National Fibre Optic Gigabit Ring and Emtel already connects internationally through diverse undersea cable routes like SAFE & LION/LION2 out of Mauritius and through several other providers for onwards connectivity. The data centre is part of the National Fibre Optic Gigabit Ring and has redundant internet connectivity onwards. Meanwhile, Arvin managed to join our little group of geeks and he supported Kamlesh in answering our technical questions regarding the capacities and general operation of the data centre. Visiting the NOC and its dedicated team of IT professionals was surely one of the visual highlights. Seeing their wall of screens to monitor any kind of activities on the data lines, the managed servers and the activity in and around the building was great. Even though I'm using a multi-head setup since years I cannot keep it up with that setup... ;-) But I got a couple of ideas on how to improve my work spaces here at the office. Clear advantages of hosting your e-commerce and mobile backends locally After the completely isolated NOC area we continued our Q&A session with Kamlesh and Arvin in the second server room which is dedictated to shared environments. On first thought it should be well-noted that there is lots of space for full-sized racks and therefore co-location of your own hardware. Actually, given the feedback that there will be upcoming changes in prices the facilities at the Emtel data centre are getting more and more competitive and interesting for local companies, especially small and medium enterprises. After seeing this world-class infrastructure available on the island, I'm already considering of moving one of my root servers abroad to be co-located here on the island. This would provide an improved user experience in terms of site performance and latency. This would be a good improvement, especially for upcoming e-commerce solutions for two of my local clients. Later on, we actually started the conversation of additional services that could be a catalyst for the local market in order to attract more small and medium companies to take the data centre into their evaluations regarding online activities. Until today Emtel does not provide virtualised server environments but there might be ongoing plans in the future to cover this field as well. Emtel is a mobile operator and internet connectivity provider in the first place, entering a market of managed and virtualised server infrastructures including capacities in terms of cloud storage and computing are rather new and there is a continuous learning curve at Emtel, too. You cannot just jump into a new market and see how it works out... And I appreciate Emtel's approach towards a solid fundament and then building new services on top of that. Emtel as a future one-stop-shop service provider for all your internet and telecommunications needs. Emtel's promotional video about their TIER 3 data centre in Arsenal, Mauritius More details are thoroughly described in Emtel's brochure of their data centre. Check out their PDF document here. Thanks for this opportunity Visiting and walking through the Emtel data centre for more than 2 hours was a great experience. As representative of the Mauritius Software Craftsmanship Community (MSCC) I would like to thank anyone at Emtel involved in the process of making it happen, and especially to Arvin Lockee and Kamlesh Bokhoree for their time and patience in explaining the infrastructure and answering all the endless questions from our members. Thank You!

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