TFS 2012: Backup Plan Fails with empty log file
- by Vitor
I have a Team Foundation Server 2012 installation with Power Tools, and I defined a backup plan using the wizard found in the "Database Backup Tools" in the Team Foundation Server Administration Console.
I set the backup plan to do a full database backup on Sunday mornings, to another server in the network.
I followed the wizard with no problems and the Backup Plan was set successfully.
However when the backup runs it returns Error as result and when I go to the log file I only get the header and no further info:
[Info @01:00:01.078] ====================================================================
[Info @01:00:01.078] Team Foundation Server Administration Log
[Info @01:00:01.078] Version : 11.0.50727.1
[Info @01:00:01.078] DateTime : 11/25/2012 02:00:01
[Info @01:00:01.078] Type : Full Backup Activity
[Info @01:00:01.078] User : <backup user>
[Info @01:00:01.078] Machine : <TFS Server>
[Info @01:00:01.078] System : Microsoft Windows NT 6.2.9200.0 (AMD64)
[Info @01:00:01.078] ====================================================================
I can imagine it's a permission problem, but I have no idea where to start ...
Can anyone help?
Thank you for your time!
EDIT
I'm not sure if it is related, but I logged in with "backup user" in "TFS Server" and there was this crash window opened with "TFS Power Tool Shell Extension (TfsComProviderSvr) has stopped working".
The full crash log is here:
Problem signature:
Problem Event Name: APPCRASH
Application Name: TfsComProviderSvr.exe
Application Version: 11.0.50727.0
Application Timestamp: 5050cd2a
Fault Module Name: StackHash_e8da
Fault Module Version: 6.2.9200.16420
Fault Module Timestamp: 505aaa82
Exception Code: c0000374
Exception Offset: PCH_72_FROM_ntdll+0x00040DA8
OS Version: 6.2.9200.2.0.0.272.7
Locale ID: 1043
Additional Information 1: e8da
Additional Information 2: e8dac447e1089515a72386afa6746972
Additional Information 3: d903
Additional Information 4: d9036f986c69f4492a70e4cf004fb44d
Does it help?
Thanks everyone!