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  • What is the role of traditional issue tracker when Scrum / Kanban board is used?

    - by Borek
    From a very high level view, to me it seems there are generally 2 types of Project Management tools: Traditional issue trackers like Fogbugz, JIRA, BugZilla, Trac, Redmine etc. Virtual card boards / agile project management tools like Pivotal Tracker, GreenHopper, AgileZen, Trello etc. Sure, they overlap in one way or another, e.g. Pivotal Tracker tasks can be imported to JIRA, GreenHopper itself is implemented on top of JIRA issue base etc. but I think one can still see the difference in orientation between those two types of tools. Traditional issue tracker seems to be used even in companies otherwise doing agile project management. My question is, why do they do that? I also feel that we should use an issue tracker in my company but when I'm thinking about it, I'm not actually sure why should we need it. For example, Trello development seems to be managed by using Trello itself (see this virtual wall) even though they have access to Fogbugz, one of the best issue trackers around. So maybe we don't need traditional issue tracker when we'll be doing 100% of our work in an agile manner using one of the agile PM tools?

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  • Sparxsystems Enterprise Architect and issuses/tasks tracking system?

    - by peperg
    We (developement team 4 upto 7 people) use Sparxsystems EA for requirement analysis, modeling etc. Do you know any well-working methods to use EA and some task/issue tracking system like Redmine/Mantis/Trac ? The problem is not to duplicate functionality (there are issues/tasks/changes in Redmine and EA) but to have some user friendly interface (preffered web) to manage tasks and issues. By user-friendly I mean "my tasks" page add effort / time tracking easy "add issue" by everyone (simple bug tracking system) mail notifications

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  • How to track in Google Analytics registrations come from Google AdWords ads?

    - by automatix
    I created a campaign in Google AdWords and some ads in it and gave them URLs like mydomain.tld/registration/?utm_campaign=mycampaing&ad=x mydomain.tld/registration/?utm_campaign=mycampaing&ad=y mydomain.tld/registration/?utm_campaign=mycampaing&ad=z All ads lead to the registration page. A registration is a visit of the page mydomain.tld/registration-complited/?user={ID} So I can track the registrations in Google Analytics. I just go to Behavior -> Site Content -> All Pages and filter the pages to registration-complited. But how can I see, how many and which users have registered, after they came from an ad of a campaign, e.g. utm_campaign? And how can I also track this for a sigle ad of the campaign, e.g. x?

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  • Can Office Project Server 2010 handle issue tracking?

    - by JL
    I have a scenario where I want to be able to allow customers to login to a customer facing portal on the web, and log issues / bugs. Internal team members should then be notified via email and the issue should be logged in Project Server. The ticket status should be Open, until either resolved or close, where the customer will be notified via email. Is this possible to do using Microsoft Project Server 2010? The question could also be can customers submit bugs to office 2010 projects via a custom web form of some kind, and can project handle the back-end gracefully.

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  • Eliminating Windows 7 user tracking registry writes

    - by caffiend
    Windows 7 continues the practice of saving user actions in the registry. I'd like to disable this practice both to avoid reg-file fragmentation and SSD wear, as well as being uncomfortable with programs being able to quickly analyze my usage habits. Even with the "Turn off user tracking" policy enabled, there are at least two areas that still contain user tracking: HKCU\Software\Classes\Local Settings\MuiCache This key stores a cache of most-recently accessed strings, including most-recently ran exe descriptions. MKCU\Software\Classes\Local Settings\Software\Microsoft Windows\Shell\BagMRU This directory stores the most recently viewed folders along with timestamps. Are there additional policy settings/registry entries to disable these writes? If not, is it possible to make these entries Volatile? Would it be practical to create a temporary hive (eg, on ramdisk) and map it over this location?

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  • What is the proper way to handle non-tracking self tracking entities?

    - by Will
    Self tracking entities. Awesome. Except when you do something like return Db.Users; none of the self-tracking entities are tracking (until, possibly, they are deserialized). Fine. So we have to recognize that there is a possibility that an entity returning to us does not have tracking enabled. Now what??? Things I have tried For the given method body: using (var db = new Database()) { if (update.ChangeTracker.ChangeTrackingEnabled) db.Configurations.ApplyChanges(update); else FigureItOut(update, db); db.SaveChanges(); update.AcceptChanges(); } The following implementations of FigureItOut all fail: db.Configurations.Attach(update); db.DetectChanges(); Nor db.Configurations.Attach(update); db.Configurations.ApplyCurrentValues(update); Nor db.Configurations.Attach(update); db.Configurations.ApplyOriginalValues(update); Nor db.Configurations.Attach(update); db.Configurations.ApplyChanges(update Nor about anything else I can figure to throw at it, other than Getting the original entity from the database Comparing each property by hand Updating properties as needed What, exactly, am I supposed to do with self-tracking entities that aren't tracking themselves??

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  • How to use TFS as a query tracking system?

    - by deostroll
    We already use tfs for managing defects in code etc, etc. We additionally need a way to "understand the domain & requirements of the products". Normally, without tfs we exchange emails with the consultants and have the questions/queries answered. If it is a feature implementation we sometimes "find" conflicts in the implementation itself. And when that happens the userstory is modified and the enhancement/bug as per that is raised in TFS. Sometimes it is critical we come back to decisions we made or questions we wanted answers to. Hence we need to be able to track how that "requirement idea" or that "query in concern" evolved. Hence how is it that we can use TFS to track all of this? Do we raise an "issue" item for this? Or do we raise a "bug" item? The main things we'd ideally look in a query tracking system are as follows: Area: Can be a module, submodule, domain. Sometimes this may be "General" - to address domain related stuff, or, event more granular to address modules, sub-modules. Take the case for the latter, if we were tracking this in excel sheets, we'd just write module1,submodule2; i.e. in a comma separated fashion. The things I would like here is to be able search for all queries relating to submodule2 sometime in the future. Responses: This is a record of conversations between the consultant and any other stakeholder. For a simple case, it would just be paragraphs. Each para would start with a name and date enclosed in brackets and the response following that...each para would be like a thread - much like a forum thread Action taken: We'd want to know how the query was closed, what was the input given, what were the changes that took place because of that, etc etc. These are fields I think I would need in such a system apart from some obvious ones like status, address to, resovled by, etc. I am open for any other fields which are sort of important. To summarise my question: how can we manage "queries" in the system? Where should we ideally store data pertaining to those three fields I have mentioned above (for e.g. is it wise to store responses in the history tag assuming we are opening a bug for the query)?

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  • Change Tracking

    - by Ricardo Peres
    You may recall my last post on Change Data Control. This time I am going to talk about other option for tracking changes to tables on SQL Server: Change Tracking. The main differences between the two are: Change Tracking works with SQL Server 2008 Express Change Tracking does not require SQL Server Agent to be running Change Tracking does not keep the old values in case of an UPDATE or DELETE Change Data Capture uses an asynchronous process, so there is no overhead on each operation Change Data Capture requires more storage and processing Here's some code that illustrates it's usage: -- for demonstrative purposes, table Post of database Blog only contains two columns, PostId and Title -- enable change tracking for database Blog, for 2 days ALTER DATABASE Blog SET CHANGE_TRACKING = ON (CHANGE_RETENTION = 2 DAYS, AUTO_CLEANUP = ON); -- enable change tracking for table Post ALTER TABLE Post ENABLE CHANGE_TRACKING WITH (TRACK_COLUMNS_UPDATED = ON); -- see current records on table Post SELECT * FROM Post SELECT * FROM sys.sysobjects WHERE name = 'Post' SELECT * FROM sys.sysdatabases WHERE name = 'Blog' -- confirm that table Post and database Blog are being change tracked SELECT * FROM sys.change_tracking_tables SELECT * FROM sys.change_tracking_databases -- see current version for table Post SELECT p.PostId, p.Title, c.SYS_CHANGE_VERSION, c.SYS_CHANGE_CONTEXT FROM Post AS p CROSS APPLY CHANGETABLE(VERSION Post, (PostId), (p.PostId)) AS c; -- update post UPDATE Post SET Title = 'First Post Title Changed' WHERE Title = 'First Post Title'; -- see current version for table Post SELECT p.PostId, p.Title, c.SYS_CHANGE_VERSION, c.SYS_CHANGE_CONTEXT FROM Post AS p CROSS APPLY CHANGETABLE(VERSION Post, (PostId), (p.PostId)) AS c; -- see changes since version 0 (initial) SELECT p.Title, c.PostId, SYS_CHANGE_VERSION, SYS_CHANGE_OPERATION, SYS_CHANGE_COLUMNS, SYS_CHANGE_CONTEXT FROM CHANGETABLE(CHANGES Post, 0) AS c LEFT OUTER JOIN Post AS p ON p.PostId = c.PostId; -- is column Title of table Post changed since version 0? SELECT CHANGE_TRACKING_IS_COLUMN_IN_MASK(COLUMNPROPERTY(OBJECT_ID('Post'), 'Title', 'ColumnId'), (SELECT SYS_CHANGE_COLUMNS FROM CHANGETABLE(CHANGES Post, 0) AS c)) -- get current version SELECT CHANGE_TRACKING_CURRENT_VERSION() -- disable change tracking for table Post ALTER TABLE Post DISABLE CHANGE_TRACKING; -- disable change tracking for database Blog ALTER DATABASE Blog SET CHANGE_TRACKING = OFF; You can read about the differences between the two options here. Choose the one that best suits your needs! SyntaxHighlighter.config.clipboardSwf = 'http://alexgorbatchev.com/pub/sh/2.0.320/scripts/clipboard.swf'; SyntaxHighlighter.brushes.CSharp.aliases = ['c#', 'c-sharp', 'csharp']; SyntaxHighlighter.brushes.Xml.aliases = ['xml']; SyntaxHighlighter.all();

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  • Tracking Security Vulnerability remediation

    - by Zypher
    I've been looking into this for a little while, but havn't really found anything suitable. What I am looking for is a system to track security vulnerability remdiation status. Something like "bugzilla for IT" What I am looking for is something pretty simple that allows the following: batch entry of new vulnerabilities that need to be remediated Per user assignment AD/LDAP Authentiation Simple interface to track progress - research, change control status, remediated, etc. Historical search ability Ability to divide by division Ability to store proof of resolution for the Security Team to access Dependency tracking Linux based is best (that's my group :) ) Free is good, but cost doesn't matter so much if the system is worth it The systems doesn't have to have all of these features, but if it did that would be great. yes we could use our helpdesk software, but that has a bunch of pitfalls such as triggering SLA alerts and penalties as well as not easily searchable outside of a group. Most of what I have found are bug tracking systems that are geared towards developers, and are honstely way overkill for what I am looking for. Server Faults input is greatly appreciated as always!

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  • Tracking SQL Server 2008 Timeout Errors

    - by SDReyes
    we got some connections timeouts running a stored procedure in a SQL Server 2008 instance. after a while, the DB started to work as usual, and there weren't any additional timeout errors. So I'm trying to get additional info about the error. Does SQL server 2008 have any kind of error log that I can look into? Do exist any auditing/logging features that I can activate to trace the error (if it happens again)?

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  • What level/format of access should be given to a client to the issue tracking system?

    - by dukeofgaming
    So, I used to think that it would be a good idea to give the customer access to the issue tracking system, but now I've seen that it creates less than ideal situations, like: Customer judging progress solely on ticket count Developers denied to add issues to avoid customer thinking that there is less progress Customer appointing people on their side to add issues who don't always do a good job (lots of duplicate issues, insufficient information to reproduce, and other things that distract people from doing their real job) However, I think customers should have access to some indicators or proof that there is progress being done, as well as a right to report bugs. So, what would be the ideal solution to this situation?, specially, getting out of or improving the first situation described?

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  • tracking 301 redirects with awstats

    - by ceejayoz
    I'd like to use awstats to track usage of a URL shortener I'm using. Unfortunately, awstats treats log records with a non 200 status as an error, and excludes them from statistics. Is there a way to get awstats to treat 301s as 200s for stats tracking?

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  • Automatic time tracking with central server, web reports

    - by user124209
    I need a software for automatic time tracking on Windows. With the following features: It should record time spent using the computer each day. Start time and end time. It should record what programs the employee used and total time for that program for specified period of time. It must have a centralized server that collects and stores all data. It could be a cloud server outside of a company network. It must have a web interface for viewing the monthly reports (the last but the most important requirement!). A nice feature to have would be an automatic generation of timesheets and Mac OS X support. I am looking to use it for a small team, this is not for personal use. Does anybody knows about software with these features?

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  • Web-based (intranet / non-hosted) timesheet / project tracking tools

    - by warren
    I realize some similar questions have been asked along these lines before, but from reading-through them today, it appears they don't match my use case. I am looking for a web-based, non-hosted time and project tracking tool. I've downloaded Collabtive so far, but am looking for other suggestions, too. My list of requirements: runs on standard LAMP stack non-hosted (ie, there is an option to download and run it on a local server) not a desktop/single-user application easy-to-use - my audience is a mix of technical and non-technical folks easy to maintain - when time for upgrading comes, I'd really like to not have to rebuild the app (a la ./configure ; make ; make install) needs to support multiple users free-form project additions: we don't have a central project management authority (users should be able to add whatever they're working on, not merely from a drop-down) Does anyone here have experience with such tools? It doesn't have to be free.. but free is always nice :)

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  • Web-based (intranet / non-hosted) timesheet / project tracking tools

    - by warren
    I realize some similar questions have been asked along these lines before, but from reading-through them today, it appears they don't match my use case. I am looking for a web-based, non-hosted time and project tracking tool. I've downloaded Collabtive and Achievo so far, but am looking for other suggestions, too. My list of requirements: runs on standard LAMP stack non-hosted (ie, there is an option to download and run it on a local server) not a desktop/single-user application easy-to-use - my audience is a mix of technical and non-technical folks easy to maintain - when time for upgrading comes, I'd really like to not have to rebuild the app (a la ./configure ; make ; make install) needs to support multiple users free-form project additions: we don't have a central project management authority (users should be able to add whatever they're working on, not merely from a drop-down) Does anyone here have experience with such tools? It doesn't have to be free.. but free is always nice :)

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  • What's the best self-tracking software for Linux?

    - by trench
    I'm looking for a way to track myself and receive quality data upon which I can write future scripts/programs. For example, I use Google Reader a lot. I'd like to track the hrefs that garner my clicks. Further, I'd like to drop all of the words of each href into a database where they can be stacked in a hierarchical manner. At the end of the week I want to know that "Ubuntu" garnered 448 clicks and "Cheetos" garnered 2. :) That's just one example... I'd like this tracking and data-collecting to extend beyond my browser. I know writing something to do this myself wouldn't be too awfully difficult but if something already exists I'd happily use it. Thanks in advance. Primary OS: Ubuntu 10.04

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  • IT Inventory Tracking

    - by DrStalker
    What is a good tool to keep track of IT inventory? Systems that are installed and running, parts being ordered, that sort of thing. I'd love a central, web based system (preferably something we can customize) but my searching so far has resulted in a lot of dead open source projects that havn't been updated in a few years and poorly created commercial websites that don't do a very good job describing their product. The software doesn't have to be free or open source - a good commercial alternative is fine. It doesn't even need to be a web-based tool, that's just what I thought would be simplist to find and easiest to deploy. The number of assets that it will be tracking will be in the dozens, so it doesn't have to be a super high-end enterprise solution but it does need to do a better job than an excel sheet in a shared folder (which is our current "solution")

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  • Can/should one record unstructured suggestions and feedback in an issue tracker?

    - by Ian Mackinnon
    I'd like to advocate the use of issue-tracking software within an organisation that currently does not use it. But there's one aspect of their situation for which I'm unsure of what to suggest: their projects frequently receive informal verbal feedback or casual comments in meetings or in passing from a wide group of interested parties, and all this information needs to be recorded. Most of these messages are noise, but they're vital to record and share with developers for two reasons: Good suggestions often come out of this process. It can be necessary to have evidence of clients' comments when they forget previous instructions or change their mind. Is this the sort of information that should be stored in an issue-tracking system, or kept apart in a separate solution? Are there issue-tracking systems that have particularly good support for this sort of unstructured information?

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  • Which online/hosted bug tracking tool do you use for your own work and projects?

    - by blueberryfields
    I've accumulated a lot of side projects over the years, which I slowly improve on over time. Whenever I return to one, I take some time reading over text files that include design, recent bugs, next features, etc... that I should be working on - it's not pretty. I'm looking to switch to something more formal. Ideally, this would be a full featured, online, bug tracking system, which allows for free or nearly free bug tracking for my own projects. Also, ideally this would be doable in a private manner - I don't really want everyone to see my side projects and what a mess I've made of some of them.

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  • Issue tracker for web agency workflow

    - by Eirik Johansen
    We're looking into implementing an issue tracker for our web agency. The problem is that most issue trackers seem to revolve around the assumption that an issue is a bug, whereas in a web agency environment, a lot of the issues (request, or whatever you want to call them) are about changes and additions to a current web site. It also seems to me that a lot of issue trackers assume that you're working on one main software project, and uses that project as the focus of the tracker. A good issue tracker for a web agency would be one which puts each separate client and their issues at the heart of the system, making it easy for them to track and report issues. Does anyone know of a good issue tracker for the web agency workflow? What are other people using?

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  • What are some good hosted issue tracking systems for non-developers?

    - by Knox
    This question is similar to Good Open Source issue tracking systems for non-developers but in our case, we would prefer a hosted solution. The users are end-users, on the low end of computer literate, non developers. We have around 5 support people and 50 or so end users. We are interested in simple issue tracking, like a printer being down, as opposed to project or bug tracking. Email integration is desired.

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  • How do you do real time document tracking?

    - by Nimish
    I was considering diff Document Tracking options and came across DocTracking.com. DocTracking.com allows you to upload documents (PDF Word etc) and adds some kind of invisible tracking to it and returns the document to you which can then be used just like you would use the document otherwise. This tracking tells you when your documents were opened, who opened them (IP), geo-location of opening if they are re-opened or forwarded, what pages were read and how long it was read for, what was printed. Any leads on how this could be done would be appreciated.

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