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• Best practice while marking a bug as resolved with Bugzilla (versioning of product and components)

  - by Vincent B.

  I am wondering what is the best way to handle the situation of marking a bug as resolved and providing a version of component/product in which this fix can be found. Context For a project I am working on, we are using Bugzilla for issue tracking, and we have the following: A product "A" with a version number like vA.B.C.D, This product "A" have the following components: Component "C1" with a version number like vA.B.C.D, Component "C2" with a version number like vA.B.C.D, Component "C3" with a version number like vA.B.C.D. Internally we keep track of which component versions have been used to generate the product A version vA.B.C.D. Example: Product "A" version v1.0.0.0 has been produced from component "C1" v1.0.0.3, component "C2" v1.3.0.0 and component "C3" v2.1.3.5. And Product "A" version v1.0.1.0 has been produced from component "C1" v1.0.0.4, component "C2" v1.3.0.0 and component "C3" v2.1.3.5. Each component is a SVN repository. The person in charge of generating the product "A" have only access to the different components tags folder in SVN, and not the trunk of each component repository. Problem Now the problem is the following, when a bug is found in the product "A", and that the bug is related to Component "C1", the version of product "A" is chosen (e.g. v1.0.0.0), and this version allow the developer to know which version of component "C1" has the bug (here it will be v1.0.0.3). A bug report is created. Now let's say that the developer responsible for component "C1" corrects the bug, then when the bug seems to be fixed and after some test and validation, the developer generates a new tag for component "C1", with the version v1.0.0.4. At this time, the developer of component "C1" needs to update the bug report, but what is the best to do: Mark the bug as resolved/fixed and add a comment saying "This bug has been fixed in the tags v1.0.0.4 of C1 component" ? Keep the bug as assigned, add a comment saying "This bug has been fixed in the tags v1.0.0.4 of C1 component, update this bug status to resolved for the next version of the product that will be generated with the newest version (v1.0.0.4 of C1)" ? Another possible way to deal with this problem. Right now the problem is that when a product component CX is fixed, it is not sure in which future version of the product A it will be included, so it is for me not possible to say in which version of the product it will be solved, but it is possible to say in which version of the Component CX it has been solved. So when do we need to mark a bug as solved, when the product A version include the fixed version of CX, or only when CX component has been fixed ? Thanks for your personal feedback and ideas about this !

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• Understanding connection tracking in iptables

  - by Matt

  I'm after some clarification of the state/connection tracking in iptables. What is the difference between these rules? iptables -A FORWARD -m state --state ESTABLISHED,RELATED -j ACCEPT iptables -A FORWARD -m conntrack --ctstate ESTABLISHED,RELATED -j ACCEPT Is connection tracking turned on when a packet is first matched containing -m state --state BLA , or is connection tracking always on? Can/Should connection state be used for fast matching like below? e.g. suppose this is some sort of router/firewall (no nat). # Default DROP policy iptables -P INPUT DROP iptables -P OUTPUT DROP iptables -P FORWARD DROP # Drop invalid iptables -A FORWARD -m state --state INVALID -j DROP # Accept established,related connections iptables -A FORWARD -m state --state ESTABLISHED,RELATED -j ACCEPT # Allow ssh through, track connection iptables -A FORWARD -p tcp --syn --dport 22 -m state --state NEW -j ACCEPT

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• Bug once in a while,but high priority

  - by Shirish11

  I am working on a CNC (computer numerical control) project which cuts shapes into metal with help of laser. Now my problem is once in a while (1-2 times in 20 odd days) the cutting goes wrong or not according to what is set. But this causes loss so the client is not very happy about it. I tried to find out the the cause of it by Including log files Debugging Repeating the same environment. But it wont repeat. A pause and continue operation will again make it to run smoothly with the bug reappearing. How do I tackle this issue? Should I state it as a Hardware Problem?

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• Bug severity classification issues

  - by KyleMinn

  In a book I have, there is a following classification of defect: Critical : A defect receives a “critical” severity level if one or more critical system functionalities are impaired by a defect with is impaired and there is no workaround. High: A defect receives a “high” severity level if some fundamental system functionalities are impaired but a workaround exists. Medium: A defect receives a “medium” severity level if no critical functionality is impaired and a workaround exists for the defect. Low: A defect receives a “low” severity level if the problem involves a cosmetic feature of the system. To be honest, I do not get it.. For example point 2. What if fundamental but not critical feature is impaired and there is NOT a workaround. The same for point 3: what if no critical functionality is affected but there is no workaround? E.g. optional field in the registration form does not work. No workaround but barely an issue.

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• Ask the Readers: How Do You Track Your Time?

  - by Jason Fitzpatrick

  Whether you’re tracking time for a client or keeping track of how you spend your day to bolster productivity, there’s a variety of tools and tricks you can use to get the big picture on where your time is spent. This week we want to hear all about your time tracking tools, tricks, and tips. How do you manage your time? What apps do you use to categorize and sort it? No matter how loosely or tightly you track your time or whether you use an analog or a digital system, we want to hear the ins and outs of it. Sound off in the comments below and then check back in for the What You Said roundup on Friday. Why Enabling “Do Not Track” Doesn’t Stop You From Being Tracked HTG Explains: What is the Windows Page File and Should You Disable It? How To Get a Better Wireless Signal and Reduce Wireless Network Interference

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• ASUS EPC 1015CX won't boot with display after installing additional drivers

  - by Dinesh

  I have a ASUS EPC 1015CX with Ubuntu 12.04 LTS installed using wubi alongside Windows 7. It worked perfectly after installing except that the supported screen resolution was only 800*600 instead of 1024*600. The specifications of the 1015CX device can be found here I tried installing additional drivers which was Broadcom for wireless and Cedarview-drm. By this time there was no display coming up after the boot. I could hear a voice and then the letters I typed got pronounced correctly. So, I guessed the issue has to be with the graphic terminal. I tried repair broken packages in the menu and booted and the display is now at 1024*600. But, if I restart normally the problem continues like before. As per what I found out after searching, I again opened additional drivers and installed Cedarview-graphics-driver. I tried restarting hoping it will work. But again, the result was same. There was no display but the system was working. I did more searching and followed the instructions found here. But still the result was same. I am keen to switch to linux from windows after hearing and learning great things about it. I know this community is good and always helping. I wanted to thank you all for the help in advance. Please let me know what I am doing wrong and help me to switch to linux from this same old windows.

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• Best way to track multiple sites with Google Analytics

  - by stevether

  I currently have 63 websites (and counting) that I'm tracking on one Google Analytics account, and I'm starting to realize... this is becoming a bit cumbersome. What's the best way to collect traffic data in bulk? Are there other resources out there that are better suited for this task? Does Google offer a bulk option for this kind of thing? Would it be better to make separate analytics accounts? I'm just wondering if anyone else has had found a better solution that manually setting up all these accounts/setting up the tracking codes etc, when it comes to large scale management.

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• Why does Google Analytics log a user logging in as an exit?

  - by Justin

  I have custom event tracking set up in Google Analytics that tracks when a visitor registers on the site. The tracking is working fine. However, GA is showing that 100% of users "exit" the site after registering. They aren't exiting however, they are just getting logged in. Is there some reason why a user creating a session by logging in would cause GA to lose track of the visitor and think a new user had arrived? Is there any way to prevent this?

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• schedule compliance and keeping technical supports and resolving issues

  - by imays

  I am an entrepreneur of a small software developer company. The flagship product is developed by myself and my company grew up to 14 people. One of pride is that we've never have to be invested or loaned. The core development team is 5 people. 3 are seniors and 2 are juniors. After the first release, we've received many issues from our customers. Most of them are bug issues, customization needs, usage questions and upgrade requests. The issues from customers are incoming many times everyday, so it takes little time or much time of our developers. Because of our product is a software development kit(SDK) so most of questions can be answered only from our developers. And, for resolving bug issues, developers must be involved. Estimating time to resolve bug is hard. I fully understand it. However, our developers insist they cannot set the any due date of each project because they are busy doing technical supports and bug fixes by issues from customers everyday. Of course, they never do overwork. I suggested them an idea to divide the team into two parts: one for focusing on development by milestones, other for doing technical supports and bug fixes without setting due days. Then we could announce release plan officially. After the finish of release, two parts exchange the role for next milestone. However, they say they "NO, because it is impossible to share knowledge and design document fully." They still say they cannot set the release date and they request me to alter the due date flexibly. They does not fix the due date of each milestone. Fortunately, our company is not loaned and invested so we are not chocked. But I think it is bad idea to keep this situation. I know the story of ant and grasshopper. Our customers are tired of waiting forever of our release date. Companies consume limited time and money. If flexible due date without limit could be acceptable, could they accept flexible salary day? What is the root cause of our problem? All that I want is to fix and achieve precisely due date of each milestone without losing frequent technical supports. I think there must be solution for this situation. Please answer me. Thanks in advance. PS. Our tools and ways of project management are Trello, Mantis-like issue tracker, shared calendar software and scrum(collected cards into series of 'small and high completeness' projects).

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• Network Tracking

  - by jeswin14

  Hi all, I am having fifty workstations which are connected to a windows server 2003 server and the internet is shared from the server .My question is , am i able to implement a tracking mechanism without using any proxy server and track all the web pages which ever visited by an individual workstation connected to a network?If possible how to achieve that kind of tracking mechanism?Some workstations do open their web pages in InPrivate browsing , can we access those browsing history?

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• Network Tracking

  - by jeswin14

  Hi all, I am having fifty workstations which are connected to a windows server 2003 server and the internet is shared from the server .My question is , am i able to implement a tracking mechanism without using any proxy server and track all the web pages which ever visited by an individual workstation connected to a network?If possible how to achieve that kind of tracking mechanism?Some workstations do open their web pages in InPrivate browsing , can we access those browsing history?

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• Nvidia driver overscan issue second monitor via dvi-d cable

  - by benmichael

  Ok, I know that I have a bit of a bizarre setup, but here goes. I have an old laptop, HP Pavilion 6000. The graphics card in there is a GeForce 7150M. The monitor connection is an old 18pin. The external monitor I use is a Samsung SyncMaster 2333. Don't ask me why, but this monitor only has a dvi-d connection (yes, i have searched it). So I have the monitor plugged into the laptop. If I use any of the Nvidia propriety drivers and try to set the resolution up to 1920x1080 (the monitor's native resolution), I get a massive overscan issue. Over the years I have tried to get this to work, tinkering with my xorg.conf to death. I have also tried this on every Ubuntu since 10.04, on all the corresponding LUbuntus, and on all the Linux Mints since Lisa. Exact same issue. I have even tried it in WinDoze and it works perfectly there (although I did get the error once, but was unable to reproduce it). Using the Open Source drivers it works perfectly iff I switch off the laptop monitor (this makes no difference with the Nvidia drivers). I would have happily gone on using the Open Source drivers, except that since upgrading to LUbuntu 12.10, the Open Source drivers make my monitor completely hazy and have the same overscan issue until I (through the haze, only because I know where things are) go to the monitor settings, activate the laptop's monitor, then deactivate it, and suddenly it comes right. I have to do this every time. So I have to find a way to fix one of them, so I may as well tackle the propriety drivers, hence this overlong question. Amidst other things, I have tried the nvidia-settings, but because it is connected to an 18pin, it detects the monitor as a vga monitor and does not give me overscan correction options. I have tried custom modlines (although there are always more of those try), I have tried using xrandr, and I have tried all the FlatPanelOptions. What I have not tried is a Gentoo build, as I don't have time any more to do that installation, but up to about three years ago when I ran Gentoo exclusively I did not have this issue. Below is an link to an image with a red highlight around the portion of the screen visible to me, the numbers around it are the number of pixels which are cut off. This does seem to drift a few pixels every now and then. Thanks in advance. Nvidia driver issue image

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• An XEvent a Day (15 of 31) – Tracking Ghost Cleanup

  - by Jonathan Kehayias

  If you don’t know anything about Ghost Cleanup, I recommend highly that you go read Paul Randal’s blog posts Inside the Storage Engine: Ghost cleanup in depth , Ghost cleanup redux , and Turning off the ghost cleanup task for a performance gain .  To my knowledge Paul’s posts are the only things that cover Ghost Cleanup at any level online. In this post we’ll look at how you can use Extended Events to track the activity of Ghost Cleanup inside of your SQL Server.  To do this, we’ll first...(read more)

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• Triggers, Service Broker, CDC or Change Tracking?

  - by Derek D.

  When one trigger inserts into a table and that table also contains a trigger, this is a “nested trigger”. The reason that nested triggers are a concern is because the first call that performs the initial insert does not return until the last trigger in sequence is complete. In trying to circumvent this [...]

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• Tracking access to media resources with HttpHandlers

  This article will discuss what it takes to create an HttpHandler that can keep track of new and existing resources and how many people access those resources.

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• Tracking pages with variables in GA

  - by Imran

  Recently I have updated my site, it now passes a variable on some links like so... www.mysite.com/1234/?play=true I've noticed in Google Analytics it records www.mysite.com/1234/ and www.mysite.com/1234/?play=true as two different URL's. Is there a way to merge them because they are after all just one page, It makes "Top Content" for example hard to read because of dupilicates. I've read about something called canonical link tag which may help this? My blog has this already inserted into the head but it doesnt make a difference. Any suggestions?

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• Tracking the popularity of a package over time?

  - by DoR

  Is there any software or website that allows the user to view a graph of how popular a particular package is? The popcon.ubuntu.com site has raw information on how many people (who have installed popularity-contest) have installed a particular package, but it would be interesting to see how a package's popularity changes over time. I remember using a website that graphed this, but I don't know if it still exist.

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• Spam prevention through IP tracking

  - by whamsicore

  I am building a website with user generated comments. In order to implement user moderation/spam-protection, users have the ability to mark comments as spam. When one comment is marked as spam, I want all comments from the same IP address to be deleted. I am not familiar with spam prevention in general, other than Captcha. Question: is this a feasible/good system for spam prevention? are there better ways, or improvements I can make? Thanks.

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• Web Marketing Tips: Tracking Direct Mailings

  Andrew Lock shows how to use the Web to track your snail-mail marketing campaigns. Plus, a tool for pricing real estate and why an old-as-dirt advertising tactic is so successful.

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• Flash Analytics: The Tracking of the Flash Content

  The usage of flash player games has increased with the passage of time. In fact these days the flash games are available at the social networking web sites as well. The number of people playing these... [Author: Abel Nickson - Computers and Internet - April 05, 2010]

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• An XEvent a Day (30 of 31) – Tracking Session and Statement Level Waits

  - by Jonathan Kehayias

  While attending PASS Summit this year, I got the opportunity to hang out with Brent Ozar ( Blog | Twitter ) one afternoon while he did some work for Yanni Robel ( Blog | Twitter ).  After looking at the wait stats information, Brent pointed out some potential problem points, and based on that information I pulled up my code for my PASS session the next day on Wait Statistics and Extended Events and made some changes to one of the demo’s so that the Event Session only focused on those potentially...(read more)

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• Issue 55 - Skin Object Tokens, Optimized Control Panel, OWS Validation and Security, RAD

  April 2010 Welcome to Issue 55 of DNN Creative Magazine In this issue we focus on the new Skin Object token method introduced in DotNetNuke 5 for adding tokens into a DotNetNuke skin. A Skin Object Token is a web user control which covers skin elements such as the logo, menu, search, login links, date, copyright, languages, links, banners, privacy, terms of use, etc. Following this we demonstrate how to install and use two Advanced DotNetNuke Admin Control Panels which are available for free from Oliver Hine. These control panels provide an optimized version of the admin control panel to improve performance and page load times, as well as a ribbon bar control panel which adds additional features. Next, we continue the Open Web Studio tutorials, this month we demonstrate some very advanced techniques for building a car parts application in Open Web Studio. Throughout the tutorial we cover form input, validation, how to use dependant drop down lists, populating checkbox lists and introduce a new concept of data level security. Data level security allows you to control which data a user can access within a module. To finish, we have part five of the "How to Build a News Application with DotNetMushroom Rapid Application Developer (RAD)" article, where we demonstrate how to implement paging. This issue comes complete with 14 videos. Skinning: Skin Object Tokens for DotNetNuke 5 (8 videos - 64mins) Free Module: Advanced Optimized Control Panel by Oliver Hine (1 video - 11mins) Module Development Series: Form Validation, Dependant Drop Downs and Data Level Security in OWS (5 videos - 44mins) How to Implement Paging with DotNetMushroom RAD View issue 55 to download all of the videos in one zip file DNN Creative Magazine for DotNetNuke Web Designers Covering DotNetNuke module video reviews, video tutorials, mp3 interviews, resources and web design tips for working with DotNetNuke. In 55 issues we have created 563 videos!Did you know that DotNetSlackers also publishes .net articles written by top known .net Authors? We already have over 80 articles in several categories including Silverlight. Take a look: here.

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• An XEvent a Day (21 of 31) – The Future – Tracking Blocking in Denali

  - by Jonathan Kehayias

  One of my favorite features that was added to SQL Server 2005 has been the Blocked Process Report trace event which collects an XML report whenever a process is blocked inside of the database engine longer than the user configurable threshold.  I wrote an article about this feature on SQL Server Central  two years ago titled Using the Blocked Process Report in SQL Server 2005/2008 .  One of the aspects of this feature is that it requires that you either have a SQL Trace running that...(read more)

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• Tracking multiple subdomains and domains going to the same site, separately in Google Analytics

  - by miles

  I have a new site that has multiple top-level domains and subdomains all going to it: www.domain.com, campaign.domain.com, chicago.domain.com, domain2.com - all go to the same site/site directory. Right now I have one Google Analytics account profile set up for it, but I want to be able to track the traffic that is hitting those different URLs separately. The domains are being routed on the server-side (not .htaccess). How can I do this in Google Analytics? Do I need to create filters? Or create different profiles for each domain?

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• Performance tracking/monitoring in games

  - by vitaliy kotik

  Let's say I have an online game with a downloadable client / browser plugin. I want to track performance of my software and automatically send summary to the server. Let it be fps, latency, load time, physics step calc. time, whatever... I also want tools to perform data analysis: per session stats, per hardware stats, avgs, totals, diagrams, etc. So that I could see what are the real world hotspots / bottlenecks. Is there any common out-of-the-box / SaS solution?

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