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  • Streaming Media Server and Hosting

    - by Ryan Max
    My partner and I have a webcam site that basically runs the old-school method....Every 0.5 seconds the javascript reloads the image in the browser from the webcam. However we are wanting to upgrade to a streaming media server to get higher quality video, and possibly audio. We aren't tied to any one specific file format or server type, as of right now we are leaning towards slicehost (as scalability is important), and installing darwin streaming server or wowza. This is meant to be a live stream. Does anyone have any suggestions for hosts/server software?

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  • Play RTSP/MMS/Http live video feeds in WPF

    - by James Cadd
    I'd like to pull a live video feed into WPF but the MediaElement doesn't appear to support these protocols. An example video stream is here (BP oil leak live feed): http://mfile.akamai.com/97892/live/reflector:45683.asx?bkup=45684 Are there any solutions for playing live streaming formats in WPF?

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  • Flash Media Live Encoder

    - by jeph perro
    I am using Adobe Flash Media Live Encoder to stream live video to a video streaming server. The webcam is in our office pointed out the window. Thankfully, Flash Media Live Encoder has a checkbox to un-include audio. I am wondering how I can push a recorded message to the audio ( or music ). Is there any way I can play a recording and have it behave like a microphone?

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  • Streaming desktop with avconv - severe sound issues

    - by Tommy Brunn
    I'm trying to do some live streaming in Ubuntu 12.10, but I'm having some problems with audio. More specifically, the quality is complete garbage and it's at least 10 seconds out of sync with the video. I'm using an excellent guide found here to set up my loopback devices so that I can combine the desktop audio with the microphone input. It seems to work, as I'm able to stream both audio and video to Twitch.tv. But, as I said, the audio quality is terrible. The microphone audio is very, very low, but if I increase it, I get a horrible garbled sound that is absolutely unbearable. Nothing like that is present during VoIP calls or when recording sound alone with the sound recorder, so it's not an issue with the microphone itself. The entire audio stream is also delayed about 10-15 seconds compared to the video stream. I put together an imgur album of my settings. Here is some example output from when I'm streaming: avconv version 0.8.4-6:0.8.4-0ubuntu0.12.10.1, Copyright (c) 2000-2012 the Libav developers built on Nov 6 2012 16:51:11 with gcc 4.7.2 [x11grab @ 0x162fd80] device: :0.0+570,262 -> display: :0.0 x: 570 y: 262 width: 1280 height: 720 [x11grab @ 0x162fd80] shared memory extension found [x11grab @ 0x162fd80] Estimating duration from bitrate, this may be inaccurate Input #0, x11grab, from ':0.0+570,262': Duration: N/A, start: 1353181686.735113, bitrate: 884736 kb/s Stream #0.0: Video: rawvideo, bgra, 1280x720, 884736 kb/s, 30 tbr, 1000k tbn, 30 tbc [alsa @ 0x163fce0] capture with some ALSA plugins, especially dsnoop, may hang. [alsa @ 0x163fce0] Estimating duration from bitrate, this may be inaccurate Input #1, alsa, from 'pulse': Duration: N/A, start: 1353181686.773841, bitrate: N/A Stream #1.0: Audio: pcm_s16le, 48000 Hz, 2 channels, s16, 1536 kb/s Incompatible pixel format 'bgra' for codec 'libx264', auto-selecting format 'yuv420p' [buffer @ 0x1641ec0] w:1280 h:720 pixfmt:bgra [scale @ 0x1642480] w:1280 h:720 fmt:bgra -> w:852 h:480 fmt:yuv420p flags:0x4 [libx264 @ 0x165ae80] VBV maxrate unspecified, assuming CBR [libx264 @ 0x165ae80] using cpu capabilities: MMX2 SSE2Fast SSSE3 FastShuffle SSE4.2 [libx264 @ 0x165ae80] profile Main, level 3.1 [libx264 @ 0x165ae80] 264 - core 123 r2189 35cf912 - H.264/MPEG-4 AVC codec - Copyleft 2003-2012 - http://www.videolan.org/x264.html - options: cabac=1 ref=2 deblock=1:0:0 analyse=0x1:0x111 me=hex subme=6 psy=1 psy_rd=1.00:0.00 mixed_ref=0 me_range=16 chroma_me=1 trellis=1 8x8dct=0 cqm=0 deadzone=21,11 fast_pskip=1 chroma_qp_offset=-2 threads=4 sliced_threads=0 nr=0 decimate=1 interlaced=0 bluray_compat=0 constrained_intra=0 bframes=3 b_pyramid=0 b_adapt=1 b_bias=0 direct=1 weightb=0 open_gop=1 weightp=1 keyint=250 keyint_min=25 scenecut=40 intra_refresh=0 rc_lookahead=30 rc=cbr mbtree=1 bitrate=712 ratetol=1.0 qcomp=0.60 qpmin=0 qpmax=69 qpstep=4 vbv_maxrate=712 vbv_bufsize=512 nal_hrd=none ip_ratio=1.25 aq=1:1.00 Output #0, flv, to 'rtmp://live.justin.tv/app/live_23011330_Pt1plSRM0z5WVNJ0QmCHvTPmpUnfC4': Metadata: encoder : Lavf53.21.0 Stream #0.0: Video: libx264, yuv420p, 852x480, q=-1--1, 712 kb/s, 1k tbn, 30 tbc Stream #0.1: Audio: libmp3lame, 44100 Hz, 2 channels, s16, 712 kb/s Stream mapping: Stream #0:0 -> #0:0 (rawvideo -> libx264) Stream #1:0 -> #0:1 (pcm_s16le -> libmp3lame) Press ctrl-c to stop encoding frame= 17 fps= 0 q=0.0 size= 0kB time=10000000000.00 bitrate= 0.0kbitframe= 32 fps= 31 q=0.0 size= 0kB time=10000000000.00 bitrate= 0.0kbitframe= 40 fps= 23 q=29.0 size= 44kB time=0.03 bitrate=13786.2kbits/s dup=frame= 47 fps= 21 q=31.0 size= 93kB time=2.73 bitrate= 277.7kbits/s dup=0frame= 62 fps= 23 q=29.0 size= 160kB time=3.23 bitrate= 406.2kbits/s dup=0frame= 77 fps= 24 q=23.0 size= 209kB time=3.71 bitrate= 462.5kbits/s dup=0frame= 92 fps= 25 q=20.0 size= 267kB time=4.91 bitrate= 445.2kbits/s dup=0frame= 107 fps= 25 q=20.0 size= 318kB time=5.41 bitrate= 482.1kbits/s dup=0frame= 123 fps= 26 q=18.0 size= 368kB time=5.96 bitrate= 505.7kbits/s dup=0frame= 139 fps= 26 q=16.0 size= 419kB time=6.48 bitrate= 529.7kbits/s dup=0frame= 155 fps= 27 q=15.0 size= 473kB time=7.00 bitrate= 553.6kbits/s dup=0frame= 170 fps= 27 q=14.0 size= 525kB time=7.52 bitrate= 571.7kbits/s dup=0 frame= 180 fps= 25 q=-1.0 Lsize= 652kB time=7.97 bitrate= 670.0kbits/s dup=0 drop=32 //Here I stop the streaming video:531kB audio:112kB global headers:0kB muxing overhead 1.345945% [libx264 @ 0x165ae80] frame I:1 Avg QP:30.43 size: 39748 [libx264 @ 0x165ae80] frame P:45 Avg QP:11.37 size: 11110 [libx264 @ 0x165ae80] frame B:134 Avg QP:15.93 size: 27 [libx264 @ 0x165ae80] consecutive B-frames: 0.6% 0.0% 1.7% 97.8% [libx264 @ 0x165ae80] mb I I16..4: 7.3% 0.0% 92.7% [libx264 @ 0x165ae80] mb P I16..4: 0.1% 0.0% 0.1% P16..4: 49.1% 1.2% 2.1% 0.0% 0.0% skip:47.4% [libx264 @ 0x165ae80] mb B I16..4: 0.0% 0.0% 0.0% B16..8: 0.1% 0.0% 0.0% direct: 0.0% skip:99.9% L0:42.5% L1:56.9% BI: 0.6% [libx264 @ 0x165ae80] coded y,uvDC,uvAC intra: 82.3% 87.4% 71.9% inter: 7.1% 8.4% 7.0% [libx264 @ 0x165ae80] i16 v,h,dc,p: 27% 29% 16% 28% [libx264 @ 0x165ae80] i4 v,h,dc,ddl,ddr,vr,hd,vl,hu: 22% 21% 14% 8% 8% 8% 7% 5% 7% [libx264 @ 0x165ae80] i8c dc,h,v,p: 47% 22% 20% 11% [libx264 @ 0x165ae80] Weighted P-Frames: Y:0.0% UV:0.0% [libx264 @ 0x165ae80] ref P L0: 96.4% 3.6% [libx264 @ 0x165ae80] kb/s:474.19 Received signal 2: terminating. Any ideas on how I can resolve this? The video delay is perfectly acceptable, so I wouldn't think that it's a network issue that's causing the delay in the audio. Any help would be appreciated.

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  • [Windows Live Messenger] Beta sounds

    - by sinni800
    Hello, in a beta version of the Windows Live Messenger they had different sounds once. They weren't like the current ones, they sounded brighter. The normal "dling" when logging in was replaced by a more direct "DIING!". It was only like that in one beta version thought. I was already searching for it when it was replaced back again, but I lost the exe file back then. Anyone know of this? Anyone else? Please!

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  • Our Flash Streaming Player Occasionally Stutters like a Skipping CD after a Period of Time

    - by Jonathan Fritz
    We offer a streaming player for a number of our clients, who are responsible for their providing us with their own audio streams. We have written a very simple flash player that can play all of the streams that we support (icecast/shoutcast/live365/mp3 over http/etc). Unfortunately, we have found that when listening, our player sometimes begins to stutter (like a skipping cd), sometimes after only 10 minutes, and sometimes after an hour of listening. We have noticed this behaviour in firefox on both linux and windows. Does anybody know anything about this problem? We know that flash isn't ideal for infinite streams of audio, but it's about all that we can find that's on every platform out there. If anybody can suggest a solution to our problem, I'll be your friend forever. Here is a link to the live player: http://cr-jf.jfritz.02.dev.wecreate.com/streaming/player_v5/ Note that you'll need to test in a browser that isn't IE, because we use WMP in IE, and that the JavaScript on the page will cause the player to unload and re-load once an hour because of memory issues. Because I can only put one hyperlink in a post, I'll add a link to the player source code as a comment. Thanks all!

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  • PHP Video Editing and Streaming

    - by Gaurav Padia
    Hi, I am developing online video streaming website on PHP. I need two functionalities: Need to add title/text at bottom of the video dynamically. Need to add background music to video dynamically. Is it possible with PHP or any available open source library? Can anyone guide me or provide links to this type of library ? Thanks.

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  • How to Use Steam In-Home Streaming

    - by Chris Hoffman
    Steam’s In-Home Streaming is now available to everyone, allowing you to stream PC games from one PC to another PC on the same local network. Use your gaming PC to power your laptops and home theater system. This feature doesn’t allow you to stream games over the Internet, only the same local network. Even if you tricked Steam, you probably wouldn’t get good streaming performance over the Internet. Why Stream? When you use Steam In-Home streaming, one PC sends its video and audio to another PC. The other PC views the video and audio like it’s watching a movie, sending back mouse, keyboard, and controller input to the other PC. This allows you to have a fast gaming PC power your gaming experience on slower PCs. For example, you could play graphically demanding games on a laptop in another room of your house, even if that laptop has slower integrated graphics. You could connect a slower PC to your television and use your gaming PC without hauling it into a different room in your house. Streaming also enables cross-platform compatibility. You could have a Windows gaming PC and stream games to a Mac or Linux system. This will be Valve’s official solution for compatibility with old Windows-only games on the Linux (Steam OS) Steam Machines arriving later this year. NVIDIA offers their own game streaming solution, but it requires certain NVIDIA graphics hardware and can only stream to an NVIDIA Shield device. How to Get Started In-Home Streaming is simple to use and doesn’t require any complex configuration — or any configuration, really. First, log into the Steam program on a Windows PC. This should ideally be a powerful gaming PC with a powerful CPU and fast graphics hardware. Install the games you want to stream if you haven’t already — you’ll be streaming from your PC, not from Valve’s servers. (Valve will eventually allow you to stream games from Mac OS X, Linux, and Steam OS systems, but that feature isn’t yet available. You can still stream games to these other operating systems.) Next, log into Steam on another computer on the same network with the same Steam username. Both computers have to be on the same subnet of the same local network. You’ll see the games installed on your other PC in the Steam client’s library. Click the Stream button to start streaming a game from your other PC. The game will launch on your host PC, and it will send its audio and video to the PC in front of you. Your input on the client will be sent back to the server. Be sure to update Steam on both computers if you don’t see this feature. Use the Steam > Check for Updates option within Steam and install the latest update. Updating to the latest graphics drivers for your computer’s hardware is always a good idea, too. Improving Performance Here’s what Valve recommends for good streaming performance: Host PC: A quad-core CPU for the computer running the game, minimum. The computer needs enough processor power to run the game, compress the video and audio, and send it over the network with low latency. Streaming Client: A GPU that supports hardware-accelerated H.264 decoding on the client PC. This hardware is included on all recent laptops and PCs. Ifyou have an older PC or netbook, it may not be able to decode the video stream quickly enough. Network Hardware: A wired network connection is ideal. You may have success with wireless N or AC networks with good signals, but this isn’t guaranteed. Game Settings: While streaming a game, visit the game’s setting screen and lower the resolution or turn off VSync to speed things up. In-Home Steaming Settings: On the host PC, click Steam > Settings and select In-Home Streaming to view the In-Home Streaming settings. You can modify your streaming settings to improve performance and reduce latency. Feel free to experiment with the options here and see how they affect performance — they should be self-explanatory. Check Valve’s In-Home Streaming documentation for troubleshooting information. You can also try streaming non-Steam games. Click Games > Add a Non-Steam Game to My Library on your host PC and add a PC game you have installed elsewhere on your system. You can then try streaming it from your client PC. Valve says this “may work but is not officially supported.” Image Credit: Robert Couse-Baker on Flickr, Milestoned on Flickr

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  • Watch Indian TV Channels Live On Apple iPad and iPhone

    - by Kavitha
    After having your Apple iPad or iPhone with you, are you boring with your journey? Don’t worry now with the help of a small application called "YuppTV" you can watch Live Indian TV Channels free of cost on your journey. The Application can be directly downloaded from the App Store. On launching the application you will find a list of TV channels that are available for live streaming – few of popular channels available through the app are: India Tv, 9XM, ABN Andhra Jyothi, DD Vyas, eTV2, HMTV, Maa Tv Telugu, NewX, NTv, RK News, Sakshi TV etc. Just tap on any of the channel in the list to view live feed of the TV channel. Download YuppTV App From App Store This article titled,Watch Indian TV Channels Live On Apple iPad and iPhone, was originally published at Tech Dreams. Grab our rss feed or fan us on Facebook to get updates from us.

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  • How to create an Ubuntu 12.10 live CD?

    - by B Biswas
    I downloaded the Ubuntu 12.10 installer from Ubuntu website. However, I find that it is not an iso image and I am unable to create a live CD (or DVD) from it. I could not find any help from Ubuntu website as well as internet. Please help. PS - My OS is Windows XP. The Ubuntu installer I downloaded from Ubuntu website is a zip file. I unzipped the file and it has a wubi file. PS - Thanks. I could create a Live CD. 1) First I tried to do it in my laptop which has Win 7. It was showing the Ubuntu installer as a zip file and could not able to burn it in to a DVD. At that time I raised the question. 2) Later I copied the installer in my desktop which has Win XP. There the installer is shown as an ISO file and I burnt it in to a DVD and created the Live CD. This is working nicely in the the desktop. 3) I tried to run the Live Cd in my Laptop which is an AMD machine, the system does not boot up. 4) In my office desktop which has Win 7 the Ubuntu installer is showing as an ISO file. My questions are as follows: A) Why the Ubuntu installer file is showing differently in different machines? B) Why the Live CD is not working in my Laptop?

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  • (initramfs) unable to find a live medium containing a live file system Toshiba

    - by Filkor
    When I try to boot from my USB it says: (initramfs) unable to find a live medium containing a live file system I know of lots of questions here about this problem... I've tried every solution but nothing worked. I just ask if anyone here who got a Toshiba Sattelite Pro c650 and found the solution, because I simply cant install Ubuntu 10.04 because of this :((( Other spec: - I have USB 2.0 - Changed all possible settings in BIOS. (AHCI..) - ISO is not corrupted (boot is succesful on my other HP Laptop) Thanks. Edit: But XUbuntu works :/

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  • How to test other DE in Ubuntu 12.10 live (alpha)

    - by gsedej
    caution: 12.10 is not yet released but I was told it will say as is also when release happens (live session) So, new ubuntu live session does not have option to "logout" and choose different desktop environment (DE). This function was usable if one installs ubuntu live on USB stick with permanent changes. One can install any software, including KDE (plasma) or LXDE. Until including 12.04, one could simply logout and choose different DE. Now, there is no "logout" option in top right menu and if ran service lightdm restart it automatically logs in to live session account with unity.

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  • Local Live Quicktime Video Broadcast, latency?

    - by Snowwire
    I'm looking into the feasibility of using a local server to distribute live video of a conference to delegates in the same room. They would still hear the live audio coming from the speaker, so only the video would be streamed. I was considering a Darwin Steaming Server (a lot of iPhone users to support) and encoding with H.264. My main concern is latency across the network. Even with everything running locally, would there be lip sync issues between the live audio and the 'live' video stream? It feels like there will be problems given the encoding, broadcasting, decoding to be completed, but I've never done any like this before so thought I would check. Thanks

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  • choppy streaming audio

    - by user88503
    I could use some help troubleshooting choppy streaming audio. The problem is jerky playback regardless of audio or video with audio. Both Chromium and Firefox have the problem, however files played directly on the machine with Rhythmbox sound just fine. I'm running 12.04 LTS on a C2D T9300. Most of the audio problems others ask about seem to be hardware related, so the following information might be relevant. sudo lshw -c multimedia *-multimedia description: Audio device product: 82801H (ICH8 Family) HD Audio Controller vendor: Intel Corporation physical id: 1b bus info: pci@0000:00:1b.0 version: 03 width: 64 bits clock: 33MHz capabilities: pm msi pciexpress bus_master cap_list configuration: driver=snd_hda_intel latency=0 resources: irq:48 memory:f8400000-f8403fff

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  • Ubuntu one, music streaming

    - by iknowshall
    I'm running Ubuntu 11.10, and just signed up for Ubuntu One and Ubuntu One Music. Generally file sync is working fine, but music has been a complete failure so far. Here's what I'm looking at: After 24 hours, not a single mp3 or ogg file from my laptop has sync'd to the Cloud Music folder. I have 4 gigs of data used, which is definitely not enough to include music files. That's about the right amount for my docs and photos. With music, it should be more like 13 gigs. No music shows up on the Ubuntu One Music app on my phone, nor on the web view of my Ubuntu One Cloud folder I followed all the online instructions I could find. Basically, on my laptop, right click on the Music folder and select "Ubuntu One Synchronize this folder" The Music folder now has a green check mark on it indicating its sync'd The Ubuntu One app on my laptop says "File Sync is up to date" I did provide credit card information, and on the Ubuntu One website "Music Streaming" is listed as one of my services. So what am I doing wrong? Just read this post as I'm experiencing the same problem, the answer for this post says that due to the large number of files trying to be uploaded, that it could take up to a week. However I am, as above also being told that "File sync is up to date" Can somebody confirm that this is a bug and that I just need to wait for File sync to actually be up to date? Cheers

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  • Apache DVB http video Streaming bandwidth or priority problem

    - by igino manfre'
    I'm streaming few precompressed DVB videos from cloud. The streams are generated from VLC on "impossible" ports (such as 64085, 64086 etc) reverse proxed by Apache on port 80 and 8080. All the generated streams are listed in "http://95.110.164.61/indexv.html". From an ADSL connection with enough downlink bandwidth, recalling the stream generated by VLC (such as "http://95.110.164.61:64087/mpg2_6.4") it flows fluently. Recalling the same stream proxed by Apache ("http://95.110.164.61/mpg2_6.4") the stream stops and goes. The only situation in which the Apache proxed streams flow regularly is from a site connected through 64 Mbps warranted bandwith with RTT to the server less than 10 mseconds. Please note that streams below 2 Mbps are fluently proxed. The system is a single core xeon with windows 2008 R2 on 4 GB of RAM with 1 Gbps of network bandwidth. The drain of computational and bandwidth resources is negligeable, the RAM usage always lower than 50%. On the system I run many VLC streamers. Any of them drains a variable amount of RAM (from about 25 to 70 MB). On the contrary the couple of httpd.exe processes drain no more than 7 MB. Using Wireshark (on the server) I see that VLC directy send to the client much more packets than Apache, and the stream is framgmented on many frames. I'm not a programmer, a newby of Apache. Can anyone please address me to a specific portion of the Apache's huge documentation? Thank you. igino

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  • Audio/video streaming on Windows platform

    - by bushtucker
    I'm building an interactive language learning application to be used in a classroom environment. The idea is that a teacher should be able to talk to the students (=audio stream to all students), let students talk to each other (= audio P2P) in groups of two or more, let students watch a video coming from a the DVD player or coming from a media server. It should be possible to save the audio/video streams. The teacher should also be able to monitor, take-over or block the desktop of the students. The platform is Windows and it's a desktop application, no web application. The audio delay should be as minimal as poosible. Optionally a student sitting at home should be supported, but it's not a high priority. I am now finished with the classroom control part of the application (login, monitor, block, ...) and want to start the audio and video part. I've been evaluating several options like DirectX, GStreamer and SIP but now I have to make a decision. DirectX seems an obvious choice for the Windows platform, but it only lets me capture and playback audio and video. The encoding/decoding/network part I should do myself. GStreamer contains all kinds of options to capture/encode/stream/save audio and video streams. I've experimented a bit with it (ossbuild) and it does seem to involve a lot of trial and error to make something work: - microphone capture (via directsoundsrc) produces cracking noises on some computers - rtpL16 payloader didn't work well - streaming raw audio over the network only working at a sampling rate of 8000, no higher - there are a lot of errors when receiving mpeg4 video (bad I-frame), on some computers worse than others It is my impression that gstreamer is primary targetted at linux platforms. Development and support for the Windows platform seems to be a little behind. Nevertheless it's a powerful framework that could save me months and years of work. SIP seems to be able to do everything I want, but it is targeted towards telephony and IM. I don't know how flexible SIP is. It seems to me that the SIP layer would just be overhead as I already have a central (teacher) application that can control and setup all the streams. The interesting parts of frameworks like opalvoip and freeswitch are the actual audio/video capture, the encoding and transmission. Does anyone know how these interesting parts relate a framework like gstreamer? Are they easy to integrate into a custom application? Are they flexible enough? Does anyone have experience with all or one of these technologies? Maybe there are even other options I can look at? Many thanks for your advice

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  • Android 3.2 HTTP streaming

    - by user1281053
    I'm trying to create an app to stream live TV. Currently the problem I'm facing is that after say 10 minutes of playing, the video will freeze but the audio will carry on. This is on a 1.3mbps stream. I also have lower streams, such as a 384kbps stream, that might last an hour or so, but will still do the same. I've tested this with a local video, that is high quality (file size is 2.3gb) and that has no lag and doesn't freeze at all, so it must be something to do with the way HLS is streamed to android. Does anyone have any idea on how to solve this problem? Thanks

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  • Why All The Hype Around Live Help?

    - by ruth.donohue
    I am pleased to introduce guest blogger, Damien Acheson today. Based in Cambridge, MA, Damien is the Product Marketing Manager for ATG’s Live Help products. Welcome, Damien!! BY DAMIEN ACHESON Why all the hype around live help? An eCommerce professional recently asked me: “Why all the hype around live chat and click to call?” I already have a customer service phone number that’s available to my online visitors. Why would I want to add live help? If anything, I want my website to reduce the number of calls to my contact center, not increase it!” The effect of adding live help to a website is counter-intuitive. Done right, live help doesn’t increase your call volume; it optimizes it by replacing traditional telephone calls with smarter, more productive, live voice and live chat interactions. This generates instant cost savings, and a measurable lift in sales and customer retention. A live help interaction differs from a traditional telephone call in six radical ways: Targeting. With live help you can target specific visitors at just the exact right time with a live call or live chat invitation based on hundreds of different parameters. For example, visitors who appear to hesitate before making a large purchase may receive a live help invitation, while others may not. Productivity. By reserving live voice to visitors with complex questions, and offering self-service and live chat for more simple interactions, agents with the right domain expertise can handle simultaneous queries and achieve substantial productivity gains. Routing. Live help interactions take into account visitors’ web context to intelligently route queries to the best available agent, thereby lifting first contact resolution. Context. Traditional telephone numbers force online customers to “change channels” and “start over” with a phone agent. With Live help, agents get the context of the web session and can instantly access the customer’s transaction details and account information, substantially reducing handle times. Interaction. Agents can solve a customer’s problem more effectively co-browsing and collaborating with the visitor in real-time to complete online forms and transactions. Analytics. Unlike traditional telephone numbers, live help allows you to tie Web analytics to customer satisfaction and agent performance indicators. To better understand these differences and advantages over traditional customer service, watch this demo on optimizing customer interactions with Live Help. Technorati Tags: ATG,Live Help,Commerce

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  • Live-Ubuntu 12.04 ran fine, now stopped booting!

    - by user89743
    I've seen similar problems to this several times in the forum, but mine is a bit different, so the other posts I saw were no help to me. When I boot Ubuntu 12.04 64-bit from live-SD-card (3GB persistence) I suddenly get this error: (initramfs) mount: mounting /dev/loop0 on //filesystem.squashfs failed: Invalid argument Can not mount /dev/loop/0 (/cdrom/casper/filesystem.squashfs) on //filesystem.squashfs (it says I can type "help" for commands, but I don't know anything about how to go from there, totally new to linux) The reason I say my case is different is because my Ubuntu worked fine for over a week, even pretty fast, and now this problem happened. Before that I used to run my live ubuntu from USB sticks but that was slower (especially when booting which took 15 minutes from USB stick!). Also I kept getting the same above problem after a while when booting and had to re-create a live USB linux several times. Installing on harddrive is not an option because my harddrive has physical damage and getting a replacement will take a while, therefore I can only use live-USB or live-SD-card Ubuntu. As I said I used Ubuntu without problems for more than a week, before that as well for several weeks on USB sticks, but the above problem occured sooner or later. This time I paid attention to when it happened: I was rebooting my computer (HP 620 laptop, 4 GB RAM, 64 bit system) from SD flash card and when I was booting I selected F6 and then the first option "no acpi" or something like that...I had used it before and noticed it slowed down the time it took Linux to use. This time it caused this error. Now even when I boot normally/default I get this error. Now I'm accessing Ubuntu from my USB stick without persistence file, when I check my SD card, all the files mentioned in the error message are there and the filesystem.squashfs is 691.2 MB so nothing seems to have been deleted by accident. (I have already made many changes/downloaded programs to my SD card persistent Ubuntu and would hope to loose them, since downloading is expensive for me, and since the problem seems to re-occur...) Can anyone help me, preferably without having to create another startup disk on my SD card? I'm totally new to this. Sorry for the long posts, just didn't know what info is relevant and what isnt! Kon

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  • Using Oracle Enterprise Manager Ops Center to Update Solaris via Live Upgrade

    - by LeonShaner
    Introduction: This Oracle Enterprise Manager Ops Center blog entry provides tips for using Ops Center to update Solaris using Live Upgrade on Solaris 10 and Boot Environments on Solaris 11. Why use Live Upgrade? Live Upgrade (LU) can significantly reduce downtime associated with patching Live Upgrade avoids dropping to single-user mode for long periods of time during patching Live Upgrade relies on an Alternate Boot Environment (ABE)/(BE), which is patched while in multi-user mode; thereby allowing normal system operations to continue with the active BE, while the alternate BE is being patched Activating an newly patched (A)BE is essentially a reboot; therefore the downtime is ~= reboot Admins can easily revert to the prior Boot Environment (BE) as a safeguard / fallback. Why use Ops Center to patch via Live Upgrade, Alternate Boot Environments, and Solaris 11 equivalents? All the benefits of Ops Center's extensive patch and package knowledge base can be leveraged on top of Live Upgrade Ops Center can orchestrate patching based on Live Upgrade and Solaris 11 features, which all works together to minimize downtime Ops Centers advanced inventory and reporting features assurance that each OS is updated to a verifiable, consistent standard, rather than relying on ad-hoc (error prone) procedures and scripts Ops Center gives admins control over the boot environment specifications or they can let Ops Center decide when a BE is necessary, thereby reducing complexity and lowering the opportunity for user error Preparing to use Live Upgrade-like features in Solaris 11 Requirements and information you should know: Global Zone Root file-systems must be separate from Solaris Container / Zone filesystems Solaris 11 has features which are similar in concept to Live Upgrade on Solaris 10, but differ greatly in implementationImportant distinctions: Solaris 11 assumes ZFS root Solaris 11 adds Boot Environments (BE's) as an integrated feature (see beadm) Solaris 11 BE's avoid single-user patching (vs. Solaris 10 w/ ZFS snapshot=ABE). Solaris 11 Image Packaging System (IPS) has hooks for BE creation, as needed Solaris 11 allows pkgs to be installed + upgraded in alternate BE (e.g. instead of the live system) but it is controlled on a per-pkg basis Boot Environments are activated across a reboot; instead of spending long periods installing + upgrading packages in single user mode. Fallback to a prior BE is a function of the BE infrastructure (a la beadm). (Generally) Reboot + BE activation can be much much faster on Solaris 11 Preparing to use Live Upgrade on Solaris 10 Requirements and information you should know: Global Zone Root file-systems must be separate from Solaris Container / Zone filesystems Live Upgrade Pre-requisite patches must be applied before the first Live Upgrade Alternate Boot Environments are created (see "Pre-requisite Patches" section, below...) Solaris 10 Update 6 or newer on ZFS root is the practical starting point for Live Upgrade Live Upgrade with ZFS root is far more straight-forward than any scheme based on Alternative Boot Environments in slices or temporarily breaking mirrors Use Solaris best practices to upgrade the OS to at least Solaris 10 Update 4 (outside of Ops Center) UFS root can (technically) be used, but it is significantly more involved (e.g. discouraged) -- there are many reasons to move to ZFS while going through the process to update to Solaris 10 Update 6 or newer (out side of Ops Center) Recommendation: Start with Solaris 10 Update 6 or newer on ZFS root Recommendation: Start with Ops Center 12c or newer Ops Center 12c can automatically create your ABE's for you, without the need for custom scripts Ops Center 12c Update 2 avoids kernel panic on unpatched Solaris 10 update 9 (and older) -- unrelated to Live Upgrade, but more on the issue, below. NOTE: There is no magic!  If you have systems running Solaris 10 Update 5 or older on UFS root, and you don't know how to get them updated to Solaris 10 on ZFS root, then there are services available from Oracle Advanced Customer Support (ACS), which specialize in this area. Live Upgrade Pre-requisite Patches (Solaris 10) Certain Live Upgrade related patches must be present before the first Live Upgrade ABE's are created on Solaris 10.Use the following MOS Search String to find the “living document” that outlines the required patch minimums, which are necessary before using any Live Upgrade features: Solaris Live Upgrade Software Patch Requirements(Click above – the link is valid as of this writing, but search in MOS for the same "Solaris Live Upgrade Software Patch Requirements" string if necessary) It is a very good idea to check the document periodically and adapt to its contents, accordingly.IMPORTANT:  In case it wasn't clear in the above document, some direct patching of the active OS, including a reboot, may be required before Live Upgrade can be successfully used the first time.HINT: You can use Ops Center to determine what to expect for a given system, and to schedule the “pre-patching” during a maintenance window if necessary. Preparing to use Ops Center Discover + Manage (Install + Configure the Ops Center agent in) each Global Zone Recommendation:  Begin by using OCDoctor --agent-prereq to determine whether OS meets OC prerequisites (resolve any issues) See prior requirements and recommendations w.r.t. starting with Solaris 10 Update 6 or newer on ZFS (or at least Solaris 10 Update 4 on UFS, with caveats) WARNING: Systems running unpatched Solaris 10 update 9 (or older) should run the Ops Center 12c Update 2 agent to avoid a potential kernel panic The 12c Update 2 agent will check patch minimums and disable certain process accounting features if the kernel is not sufficiently patched to avoid the panic SPARC: 142900-05 Obsoleted by: 142900-06 SunOS 5.10: kernel patch 10 Oracle Solaris on SPARC (32-bit) X64: 142901-05 Obsoleted by: 142901-06 SunOS 5.10_x86: kernel patch 10 Oracle Solaris on x86 (32-bit) OR SPARC: 142909-17 SunOS 5.10: kernel patch 10 Oracle Solaris on SPARC (32-bit) X64: 142910-17 SunOS 5.10_x86: kernel patch 10 Oracle Solaris on x86 (32-bit) Ops Center 12c (initial release) and 12c Update 1 agent can also be safely used with a workaround (to be performed BEFORE installing the agent): # mkdir -p /etc/opt/sun/oc # echo "zstat_exacct_allowed=false" > /etc/opt/sun/oc/zstat.conf # chmod 755 /etc/opt/sun /etc/opt/sun/oc # chmod 644 /etc/opt/sun/oc/zstat.conf # chown -Rh root:sys /etc/opt/sun/oc NOTE: Remove the above after patching the OS sufficiently, or after upgrading to the 12c Update 2 agent Using Ops Center to apply Live Upgrade-related Pre-Patches (Solaris 10)Overview: Create an OS Update Profile containing the minimum LU-related pre-patches, based on the Solaris Live Upgrade Software Patch Requirements, previously mentioned. SIMULATE the deployment of the LU-related pre-patches Observe whether any of the LU-related pre-patches will require a reboot The job details for each Global Zone will advise whether a reboot step will be required ACTUALLY deploy the LU-related pre-patches, according to your change control process (e.g. if no reboot, maybe okay to do now; vs. must do later because of the reboot). You can schedule the job to occur later, during a maintenance window Check the job status for each node, resolving any issues found Once the LU-related pre-patches are applied, you can Ops Center to patch using Live Upgrade on Solaris 10 Using Ops Center to patch Solaris 10 with LU/ABE's -- the GOODS!(this is the heart of the tip): Create an OS Update Profile containing the patches that make up your standard build Use Solaris Baselines when possible Add other individual patches as needed ACTUALLY deploy the OS Update Profile Specify the appropriate Live Upgrade options, e.g. Synchronize the active BE to the alternate BE before patching Do not activate the BE after patching Check the job status for each node, resolving any issues found Activate the newly patched BE according to your change control process Activate = Reboot to the ABE, making the ABE the new active BE Ops Center does not separate LU activate from reboot, so expect a reboot! Check the job status for each node, resolving any issues found Examples (w/Screenshots) Solaris 10 and Live Upgrade: Auto-Create the Alternate Boot Environment (ZFS root only) ABE to be created on ZFS with name S10_12_07REC (Example) Uses built in feature to call “lucreate -n S10_12_07REC” behind scenes if not already present NOTE: Leave “lucreate” params blank (if you do specify options, the will be appended after -n $ABEName) Solaris 10 and Live Upgrade: Alternate Boot Environment Creation via Operational Profile (script) The Alternate Boot Environment is to be created via custom, user-supplied script, which does whatever is needed for the system where Live Upgrade will be used. Operational Profile, which provides the script to create an ABE: Very similar to the automatic case, but with a Script (Operational Profile), which is used to create the ABE Relies on user-supplied script in the form of an Operational Profile Could be used to prepare an ABE based on a UFS root in a slice, or on a separate device (e.g. by breaking a mirror first) – it is up to the script author to do the right thing! EXAMPLE: Same result as the ZFS case, but illustrating the Operational Profile (e.g. script) approach to call: # lucreate -n S10_1207REC NOTE: OC special variable is $ABEName Boot Environment Profile, which references the Operational Profile Script = Operational Profile on this screen Refers to Operational Profile shown in the previous section The user-supplied S10_Create_BE Operational Profile will be run The Operational Profile must send a non-zero exit code if there is a problem (so that the OS Update job will not proceed) Solaris 10 OS Update Profile (to provide the actual patch specifications) Solaris 10 Baseline “Recommended” chosen for “Install” Solaris 10 OS Update Plan (two-steps in this case) “Create a Boot Environment” + “Update OS” are chosen. Using Ops Center to patch Solaris 11 with Boot Environments (as needed) Create a Solaris 11 OS Update Profile containing the packages that make up your standard build ACTUALLY deploy the Solaris 11 OS Update Profile BE will be created if needed (or you can stipulate no BE) BE name will be auto-generated (if needed), or you may specify a BE name Check the job status for each node, resolving any issues found Check if a BE was created; if so, activate the new BE Activate = Reboot to the BE, making the new BE the active BE Ops Center does not separate BE activate from reboot NOTE: Not every Solaris 11 OS Update will require a new BE, so a reboot may not be necessary. Solaris 11: Auto BE Create (as Needed -- let Ops Center decide) BE to be created as needed BE to be named automatically Reboot (if necessary) deferred to separate step Solaris 11: OS Profile Solaris 11 “entire” chosen for a particular SRU Solaris 11: OS Update Plan (w/BE)  “Create a Boot Environment” + “Update OS” are chosen. Summary: Solaris 10 Live Upgrade, Alternate Boot Environments, and their equivalents on Solaris 11 can be very powerful tools to help minimize the downtime associated with updating your servers.  For very old Solaris, there are some important prerequisites to adhere to, but once the initial preparation is complete, Live Upgrade can be used going forward.  For Solaris 11, the built-in Boot Environment handling is leveraged directly by the Image Packaging System, and the result is a much more straight forward way to patch, and far fewer prerequisites to satisfy in getting there.  Ops Center simplifies using either approach, and helps you improve consistency from system to system, which ultimately helps you improve the overall up-time across all the Solaris systems in your environment. Please let us know what you think?  Until next time...\Leon-- Leon Shaner | Senior IT/Product ArchitectSystems Management | Ops Center Engineering @ Oracle The views expressed on this [blog; Web site] are my own and do not necessarily reflect the views of Oracle. For more information, please go to Oracle Enterprise Manager  web page or  follow us at :  Twitter | Facebook | YouTube | Linkedin | Newsletter

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  • Live Mesh deleted my folder! Is there anyway to recover it?

    - by will
    I'm using Live Mesh to sync files. I have two machines, one has my work and the second was offline. When I booted the second Live Mesh deleted all the content of a folder from my live desktop. I can see the entry in the news section of my live desktop (delete 74 folders...). Anyone know if there's a way to undeleted or recover these files? Thanks!

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  • unable to boot from live USB!

    - by ramblinman
    Linux noob here. I was messing around with my new dual-boot (win7 and the latest ubuntu, 12.04 I think?) Long story short, I deleted some partitions that I shouldn't have. When I boot up the machine, I get: error: no such partition. grub rescue _ I know that I could probably fix this by booting from the live USB. But I can't boot from the live USB either! On startup, I can get "boot from drive" options by pressing F12. (This is how I installed Ubuntu in the first place.) But when I select the USB drive, I get this error: error: no such device: [long string of letters and numbers]. grub rescue _ I've searched around for a fix but most threads addressing the first problem suggest booting from live drive. And I can't do that! Any help much appreciated.

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