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• User-Defined Customer Events & their impact (FA Type Profile)

  - by Rajesh Sharma

  CC&B automatically creates field activities when a specific Customer Event takes place. This depends on the way you have setup your Field Activity Type Profiles, the templates within, and associated SP Condition(s) on the template. CC&B uses the service point type, its state and referenced customer event to determine which field activity type to generate.   Customer events available in the base product include: Cut for Non-payment (CNP) Disconnect Warning (DIWA) Reconnect for Payment (REPY) Reread (RERD) Stop Service (STOP) Start Service (STRT) Start/Stop (STSP)   Note the Field values/codes defined for each event.   CC&B comes with a flexibility to define new set of customer events. These can be defined in the Look Up - CUST_EVT_FLG. Values from the Look Up are used on the Field Activity Type Profile Template page.     So what's the use of having user-defined Customer Events? And how will the system detect such events in order to create field activity(s)?   Well, system can only detect such events when you reference a user-defined customer event on a Severance Event Type for an event type Create Field Activities.     This way you can create additional field activities of a specific field activity type for user-defined customer events.   One of our customers adopted this feature and created a user-defined customer event CNPW - Cut for Non-payment for Water Services. This event was then linked on a Field Activity Type Profile and referenced on a Severance Event - CUT FOR NON PAY-W. The associated Severance Process was configured to trigger a reconnection process if it was cancelled (done by defining a Post Cancel Algorithm). Whenever this Severance Event was executed, a specific type of Field Activity was generated for disconnection purposes. The Field Activity type was determined by the system from the Field Activity Type Profile referenced for the SP Type, SP's state and the referenced user-defined customer event. All was working well until the time when they realized that in spite of the Severance Process getting cancelled (when a payment was made); the Post Cancel Algorithm was not executed to start a Reconnection Severance Process for the purpose of generating a reconnection field activity and reconnecting the service.   Basically, the Post Cancel algorithm (if specified on a Severance Process Template) is triggered when a Severance Process gets cancelled because a credit transaction has affected/relieved a Service Agreement's debt.   So what exactly was happening? Now we come to actual question as to what is the impact in having a user-defined customer event.   System defined/base customer events are hard-coded across the entire system. There is an impact even if you remove any customer event entry from the Look Up. User-defined customer events are not recognized by the system anywhere else except in the severance process, as described above.   There are few programs which have routines to first validate the completion of disconnection field activities, which were raised as a result of customer event CNP - Cut for Non-payment in order to perform other associated actions. One such program is the Post Cancel Algorithm, referenced on a Severance Process Template, generally used to reconnect services which were disconnected from other Severance Event, specifically CNP - Cut for Non-Payment. Post cancel algorithm provided by the product - SEV POST CAN does the following (below is the algorithm's description):   This algorithm is called after a severance process has been cancelled (typically because the debt was paid and the SA is no longer eligible to be on the severance process). It checks to see if the process has a completed 'disconnect' event and, if so, starts a reconnect process using the Reconnect Severance Process Template defined in the parameter.    Notice the underlined text. This algorithm implicitly checks for Field Activities having completed status, which were generated from Severance Events as a result of CNP - Cut for Non-payment customer event.   Now if we look back to the customer's issue, we can relate that the Post Cancel algorithm was triggered, but was not able to find any 'Completed' CNP - Cut for Non-payment related field activity. And hence was not able to start a reconnection severance process. This was because a field activity was generated and completed for a customer event CNPW - Cut for Non-payment of Water Services instead.   To conclude, if you introduce new customer events that extend or simulate base customer events, the ones that are included in the base product, ensure that there is no other impact either direct or indirect to other business functions that the application has to offer.  

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• BOEING, EA and UNDERWRITER LABS @ Oracle Open World 2012 General Session (GEN9504): Innovation Platform for Oracle Apps, including Oracle Fusion Applications

  - by Sanjeev Sharma

   What does it take to deliver social, mobile, cloud and business analytic      capabilities? Oracle Fusion Middleware is the leading innovation platform for today’s new    business  applications and the building-block of Oracle Fusion Applications.  Join Amit Zavery,  Vice President of Fusion Middleware Product Management discuss Oracle Fusion  Applications’ architecture and the strategy roadmap for Oracle Fusion Middleware. Underwriter Laboratories is the world’s leading provider of product safety and certification testing services.  To support its business growth from $1B to $5B in the next 5 years Underwriter Laboratories is undergoing a major business transformation. Underpinning Underwriter Laboratories's growth plans and associated business transformation is a major Datacenter Modernization effort to consolidate its existing Oracle Applications (E-Business Suite, Siebel CRM, BI etc.) and middleware components (Oracle SOA Suite, Oracle AIA etc.) on a standardized application platform. Underwriter Labs has identified Oracle Engineered Systems (Exalogic and Exadata) as the cornerstone of its Datacenter Modernization endeavor which will eventually support 10,000 employees, 87,000 manufactures and 600,000 catalog items.  Hear senior business leaders from Boeing, Electronic Arts and Underwriters  Laboratories discuss how their organizations are leveraging Oracle Fusion Middleware and  Oracle Applications to improve productivity, lower IT costs and lay a  foundation for business  innovation at the following general session at Oracle Open World 2012: Session:  GEN9504 - General Session: Innovation Platform for Oracle Apps, Including Oracle Fusion ApplicationsDate: Monday, 1 Oct, 2012Time: 10:45 am - 11:45 am (PST)Venue: Moscone West (3002 / 3004)

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• How do I prevent missing network from slowing down boot-up?

  - by Ravi S Ghosh

  I have been having rather slow boot on Ubuntu 12.04. Lately, I tried to figure out the reason and it seems to be the network connection which does not get connected and requires multiple attempts. Here is part of dmesg [ 2.174349] EXT4-fs (sda2): INFO: recovery required on readonly filesystem [ 2.174352] EXT4-fs (sda2): write access will be enabled during recovery [ 2.308172] firewire_core: created device fw0: GUID 384fc00005198d58, S400 [ 2.333457] usb 7-1.2: new low-speed USB device number 3 using uhci_hcd [ 2.465896] EXT4-fs (sda2): recovery complete [ 2.466406] EXT4-fs (sda2): mounted filesystem with ordered data mode. Opts: (null) [ 2.589440] usb 7-1.3: new low-speed USB device number 4 using uhci_hcd **[ 18.292029] ADDRCONF(NETDEV_UP): eth0: link is not ready** [ 18.458958] udevd[377]: starting version 175 [ 18.639482] Adding 4200960k swap on /dev/sda5. Priority:-1 extents:1 across:4200960k [ 19.314127] wmi: Mapper loaded [ 19.426602] r592 0000:09:01.2: PCI INT B -> GSI 18 (level, low) -> IRQ 18 [ 19.426739] r592: driver successfully loaded [ 19.460105] input: Dell WMI hotkeys as /devices/virtual/input/input5 [ 19.493629] lp: driver loaded but no devices found [ 19.497012] cfg80211: Calling CRDA to update world regulatory domain [ 19.535523] ACPI Warning: _BQC returned an invalid level (20110623/video-480) [ 19.539457] acpi device:03: registered as cooling_device2 [ 19.539520] input: Video Bus as /devices/LNXSYSTM:00/device:00/PNP0A08:00/device:01/LNXVIDEO:00/input/input6 [ 19.539568] ACPI: Video Device [M86] (multi-head: yes rom: no post: no) [ 19.578060] Linux video capture interface: v2.00 [ 19.667708] dcdbas dcdbas: Dell Systems Management Base Driver (version 5.6.0-3.2) [ 19.763171] r852 0000:09:01.3: PCI INT B -> GSI 18 (level, low) -> IRQ 18 [ 19.763258] r852: driver loaded successfully [ 19.854769] input: Microsoft Comfort Curve Keyboard 2000 as /devices/pci0000:00/0000:00:1d.1/usb7/7-1/7-1.2/7-1.2:1.0/input/input7 [ 19.854864] generic-usb 0003:045E:00DD.0001: input,hidraw0: USB HID v1.11 Keyboard [Microsoft Comfort Curve Keyboard 2000] on usb-0000:00:1d.1-1.2/input0 [ 19.878605] input: Microsoft Comfort Curve Keyboard 2000 as /devices/pci0000:00/0000:00:1d.1/usb7/7-1/7-1.2/7-1.2:1.1/input/input8 [ 19.878698] generic-usb 0003:045E:00DD.0002: input,hidraw1: USB HID v1.11 Device [Microsoft Comfort Curve Keyboard 2000] on usb-0000:00:1d.1-1.2/input1 [ 19.902779] input: DELL DELL USB Laser Mouse as /devices/pci0000:00/0000:00:1d.1/usb7/7-1/7-1.3/7-1.3:1.0/input/input9 [ 19.925034] generic-usb 0003:046D:C063.0003: input,hidraw2: USB HID v1.10 Mouse [DELL DELL USB Laser Mouse] on usb-0000:00:1d.1-1.3/input0 [ 19.925057] usbcore: registered new interface driver usbhid [ 19.925059] usbhid: USB HID core driver [ 19.942362] uvcvideo: Found UVC 1.00 device Laptop_Integrated_Webcam_2M (0c45:63ea) [ 19.947004] input: Laptop_Integrated_Webcam_2M as /devices/pci0000:00/0000:00:1a.7/usb1/1-6/1-6:1.0/input/input10 [ 19.947075] usbcore: registered new interface driver uvcvideo [ 19.947077] USB Video Class driver (1.1.1) [ 20.145232] Intel(R) Wireless WiFi Link AGN driver for Linux, in-tree: [ 20.145235] Copyright(c) 2003-2011 Intel Corporation [ 20.145327] iwlwifi 0000:04:00.0: PCI INT A -> GSI 17 (level, low) -> IRQ 17 [ 20.145357] iwlwifi 0000:04:00.0: setting latency timer to 64 [ 20.145402] iwlwifi 0000:04:00.0: pci_resource_len = 0x00002000 [ 20.145404] iwlwifi 0000:04:00.0: pci_resource_base = ffffc90000674000 [ 20.145407] iwlwifi 0000:04:00.0: HW Revision ID = 0x0 [ 20.145531] iwlwifi 0000:04:00.0: irq 46 for MSI/MSI-X [ 20.145613] iwlwifi 0000:04:00.0: Detected Intel(R) WiFi Link 5100 AGN, REV=0x54 [ 20.145720] iwlwifi 0000:04:00.0: L1 Enabled; Disabling L0S [ 20.167535] iwlwifi 0000:04:00.0: device EEPROM VER=0x11f, CALIB=0x4 [ 20.167538] iwlwifi 0000:04:00.0: Device SKU: 0Xf0 [ 20.167567] iwlwifi 0000:04:00.0: Tunable channels: 13 802.11bg, 24 802.11a channels [ 20.172779] fglrx: module license 'Proprietary. (C) 2002 - ATI Technologies, Starnberg, GERMANY' taints kernel. [ 20.172783] Disabling lock debugging due to kernel taint [ 20.250115] [fglrx] Maximum main memory to use for locked dma buffers: 3759 MBytes. [ 20.250567] [fglrx] vendor: 1002 device: 9553 count: 1 [ 20.251256] [fglrx] ioport: bar 1, base 0x2000, size: 0x100 [ 20.251271] pci 0000:01:00.0: PCI INT A -> GSI 16 (level, low) -> IRQ 16 [ 20.251277] pci 0000:01:00.0: setting latency timer to 64 [ 20.251559] [fglrx] Kernel PAT support is enabled [ 20.251578] [fglrx] module loaded - fglrx 8.96.4 [Mar 12 2012] with 1 minors [ 20.310385] iwlwifi 0000:04:00.0: loaded firmware version 8.83.5.1 build 33692 [ 20.310598] Registered led device: phy0-led [ 20.310628] cfg80211: Ignoring regulatory request Set by core since the driver uses its own custom regulatory domain [ 20.372306] ieee80211 phy0: Selected rate control algorithm 'iwl-agn-rs' [ 20.411015] psmouse serio1: synaptics: Touchpad model: 1, fw: 7.2, id: 0x1c0b1, caps: 0xd04733/0xa40000/0xa0000 [ 20.454232] input: SynPS/2 Synaptics TouchPad as /devices/platform/i8042/serio1/input/input11 [ 20.545636] cfg80211: Ignoring regulatory request Set by core since the driver uses its own custom regulatory domain [ 20.545640] cfg80211: World regulatory domain updated: [ 20.545642] cfg80211: (start_freq - end_freq @ bandwidth), (max_antenna_gain, max_eirp) [ 20.545644] cfg80211: (2402000 KHz - 2472000 KHz @ 40000 KHz), (300 mBi, 2000 mBm) [ 20.545647] cfg80211: (2457000 KHz - 2482000 KHz @ 20000 KHz), (300 mBi, 2000 mBm) [ 20.545649] cfg80211: (2474000 KHz - 2494000 KHz @ 20000 KHz), (300 mBi, 2000 mBm) [ 20.545652] cfg80211: (5170000 KHz - 5250000 KHz @ 40000 KHz), (300 mBi, 2000 mBm) [ 20.545654] cfg80211: (5735000 KHz - 5835000 KHz @ 40000 KHz), (300 mBi, 2000 mBm) [ 20.609484] type=1400 audit(1340502633.160:2): apparmor="STATUS" operation="profile_load" name="/sbin/dhclient" pid=693 comm="apparmor_parser" [ 20.609494] type=1400 audit(1340502633.160:3): apparmor="STATUS" operation="profile_replace" name="/sbin/dhclient" pid=642 comm="apparmor_parser" [ 20.609843] type=1400 audit(1340502633.160:4): apparmor="STATUS" operation="profile_load" name="/usr/lib/NetworkManager/nm-dhcp-client.action" pid=693 comm="apparmor_parser" [ 20.609852] type=1400 audit(1340502633.160:5): apparmor="STATUS" operation="profile_replace" name="/usr/lib/NetworkManager/nm-dhcp-client.action" pid=642 comm="apparmor_parser" [ 20.610047] type=1400 audit(1340502633.160:6): apparmor="STATUS" operation="profile_load" name="/usr/lib/connman/scripts/dhclient-script" pid=693 comm="apparmor_parser" [ 20.610060] type=1400 audit(1340502633.160:7): apparmor="STATUS" operation="profile_replace" name="/usr/lib/connman/scripts/dhclient-script" pid=642 comm="apparmor_parser" [ 20.610476] type=1400 audit(1340502633.160:8): apparmor="STATUS" operation="profile_replace" name="/sbin/dhclient" pid=814 comm="apparmor_parser" [ 20.610829] type=1400 audit(1340502633.160:9): apparmor="STATUS" operation="profile_replace" name="/usr/lib/NetworkManager/nm-dhcp-client.action" pid=814 comm="apparmor_parser" [ 20.611035] type=1400 audit(1340502633.160:10): apparmor="STATUS" operation="profile_replace" name="/usr/lib/connman/scripts/dhclient-script" pid=814 comm="apparmor_parser" [ 20.661912] snd_hda_intel 0000:00:1b.0: PCI INT A -> GSI 22 (level, low) -> IRQ 22 [ 20.661982] snd_hda_intel 0000:00:1b.0: irq 47 for MSI/MSI-X [ 20.662013] snd_hda_intel 0000:00:1b.0: setting latency timer to 64 [ 20.770289] input: HDA Intel Mic as /devices/pci0000:00/0000:00:1b.0/sound/card0/input12 [ 20.770689] snd_hda_intel 0000:01:00.1: PCI INT B -> GSI 17 (level, low) -> IRQ 17 [ 20.770786] snd_hda_intel 0000:01:00.1: irq 48 for MSI/MSI-X [ 20.770815] snd_hda_intel 0000:01:00.1: setting latency timer to 64 [ 20.994040] HDMI status: Codec=0 Pin=3 Presence_Detect=0 ELD_Valid=0 [ 20.994189] input: HDA ATI HDMI HDMI/DP,pcm=3 as /devices/pci0000:00/0000:00:01.0/0000:01:00.1/sound/card1/input13 [ 21.554799] vesafb: mode is 1024x768x32, linelength=4096, pages=0 [ 21.554802] vesafb: scrolling: redraw [ 21.554804] vesafb: Truecolor: size=0:8:8:8, shift=0:16:8:0 [ 21.557342] vesafb: framebuffer at 0xd0000000, mapped to 0xffffc90011800000, using 3072k, total 3072k [ 21.557498] Console: switching to colour frame buffer device 128x48 [ 21.557516] fb0: VESA VGA frame buffer device [ 21.987338] EXT4-fs (sda2): re-mounted. Opts: errors=remount-ro [ 22.184693] EXT4-fs (sda6): mounted filesystem with ordered data mode. Opts: (null) [ 27.362440] iwlwifi 0000:04:00.0: RF_KILL bit toggled to disable radio. [ 27.436988] init: failsafe main process (986) killed by TERM signal [ 27.970112] ppdev: user-space parallel port driver [ 28.198917] Bluetooth: Core ver 2.16 [ 28.198935] NET: Registered protocol family 31 [ 28.198937] Bluetooth: HCI device and connection manager initialized [ 28.198940] Bluetooth: HCI socket layer initialized [ 28.198941] Bluetooth: L2CAP socket layer initialized [ 28.198947] Bluetooth: SCO socket layer initialized [ 28.226135] Bluetooth: RFCOMM TTY layer initialized [ 28.226141] Bluetooth: RFCOMM socket layer initialized [ 28.226143] Bluetooth: RFCOMM ver 1.11 [ 28.445620] Bluetooth: BNEP (Ethernet Emulation) ver 1.3 [ 28.445623] Bluetooth: BNEP filters: protocol multicast [ 28.524578] type=1400 audit(1340502641.076:11): apparmor="STATUS" operation="profile_load" name="/usr/lib/cups/backend/cups-pdf" pid=1052 comm="apparmor_parser" [ 28.525018] type=1400 audit(1340502641.076:12): apparmor="STATUS" operation="profile_load" name="/usr/sbin/cupsd" pid=1052 comm="apparmor_parser" [ 28.629957] type=1400 audit(1340502641.180:13): apparmor="STATUS" operation="profile_replace" name="/sbin/dhclient" pid=1105 comm="apparmor_parser" [ 28.630325] type=1400 audit(1340502641.180:14): apparmor="STATUS" operation="profile_replace" name="/usr/lib/NetworkManager/nm-dhcp-client.action" pid=1105 comm="apparmor_parser" [ 28.630535] type=1400 audit(1340502641.180:15): apparmor="STATUS" operation="profile_replace" name="/usr/lib/connman/scripts/dhclient-script" pid=1105 comm="apparmor_parser" [ 28.645266] type=1400 audit(1340502641.196:16): apparmor="STATUS" operation="profile_load" name="/usr/lib/lightdm/lightdm/lightdm-guest-session-wrapper" pid=1104 comm="apparmor_parser" **[ 28.751922] ADDRCONF(NETDEV_UP): wlan0: link is not ready** [ 28.753653] tg3 0000:08:00.0: irq 49 for MSI/MSI-X **[ 28.856127] ADDRCONF(NETDEV_UP): eth0: link is not ready [ 28.857034] ADDRCONF(NETDEV_UP): eth0: link is not ready** [ 28.871080] type=1400 audit(1340502641.420:17): apparmor="STATUS" operation="profile_load" name="/usr/lib/telepathy/mission-control-5" pid=1108 comm="apparmor_parser" [ 28.871519] type=1400 audit(1340502641.420:18): apparmor="STATUS" operation="profile_load" name="/usr/lib/telepathy/telepathy-*" pid=1108 comm="apparmor_parser" [ 28.874905] type=1400 audit(1340502641.424:19): apparmor="STATUS" operation="profile_replace" name="/usr/lib/cups/backend/cups-pdf" pid=1113 comm="apparmor_parser" [ 28.875354] type=1400 audit(1340502641.424:20): apparmor="STATUS" operation="profile_replace" name="/usr/sbin/cupsd" pid=1113 comm="apparmor_parser" [ 30.477976] tg3 0000:08:00.0: eth0: Link is up at 100 Mbps, full duplex [ 30.477979] tg3 0000:08:00.0: eth0: Flow control is on for TX and on for RX **[ 30.478390] ADDRCONF(NETDEV_CHANGE): eth0: link becomes ready** [ 31.110269] fglrx_pci 0000:01:00.0: irq 50 for MSI/MSI-X [ 31.110859] [fglrx] Firegl kernel thread PID: 1327 [ 31.111021] [fglrx] Firegl kernel thread PID: 1329 [ 31.111408] [fglrx] Firegl kernel thread PID: 1330 [ 31.111543] [fglrx] IRQ 50 Enabled [ 31.712938] [fglrx] Gart USWC size:1224 M. [ 31.712941] [fglrx] Gart cacheable size:486 M. [ 31.712945] [fglrx] Reserved FB block: Shared offset:0, size:1000000 [ 31.712948] [fglrx] Reserved FB block: Unshared offset:fc2b000, size:3d5000 [ 31.712950] [fglrx] Reserved FB block: Unshared offset:1fffb000, size:5000 [ 41.312020] eth0: no IPv6 routers present As you can see I get multiple instances of [ 28.856127] ADDRCONF(NETDEV_UP): eth0: link is not ready and then finally it becomes read and I get the message [ 30.478390] ADDRCONF(NETDEV_CHANGE): eth0: link becomes ready. I searched askubuntun, ubuntuforum, and the web but couldn't find a solution. Any help would be very much appreciated. Here is the bootchart

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• Supertuxkart not able to start

  - by subeh.sharma

  Was working fine before i played around with NVIDIA drivers and ended up with this problem. I tried running it through the terminal and i see these messages: subsharm@subsharm-ThinkPad-T61:~$ supertuxkart Irrlicht Engine version 1.7.2 Linux 3.0.0-15-generic #25-Ubuntu SMP Mon Jan 2 17:44:42 UTC 2012 x86_64 [FileManager] Data files will be fetched from: '/usr/share/games/supertuxkart/' [IrrDriver] Creating NULL device Irrlicht Engine version 1.7.2 Linux 3.0.0-15-generic #25-Ubuntu SMP Mon Jan 2 17:44:42 UTC 2012 x86_64 [IrrDriver] Trying OpenGL rendering. [IrrDriver] Tring to create device with 32 bits Xlib: extension "GLX" missing on display ":0.0". [IrrDriver Temp Logger] Level 1: No GLX support available. OpenGL driver will not work. [IrrDriver Temp Logger] Level 2: Fatal error, could not get visual. Segmentation fault subsharm@subsharm-ThinkPad-T61:~$ sudo Xorg -configure [sudo] password for subsharm: Fatal server error: Server is already active for display 0 If this server is no longer running, remove /tmp/.X0-lock and start again.

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• Limitations of User-Defined Customer Events (FA Type Profile)

  - by Rajesh Sharma

  CC&B automatically creates field activities when a specific Customer Event takes place. This depends on the way you have setup your Field Activity Type Profiles, the templates within, and associated SP Condition(s) on the template. CC&B uses the service point type, its state and referenced customer event to determine which field activity type to generate.   Customer events available in the base product include: Cut for Non-payment (CNP) Disconnect Warning (DIWA) Reconnect for Payment (REPY) Reread (RERD) Stop Service (STOP) Start Service (STRT) Start/Stop (STSP)   Note the Field values/codes defined for each event.   CC&B comes with a flexibility to define new set of customer events. These can be defined in the Look Up - CUST_EVT_FLG. Values from the Look Up are used on the Field Activity Type Profile Template page.     So what's the use of having user-defined Customer Events? And how will the system detect such events in order to create field activity(s)?   Well, system can only detect such events when you reference a user-defined customer event on a Severance Event Type for an event type Create Field Activities.     This way you can create additional field activities of a specific field activity type for user-defined customer events.   One of our customers adopted this feature and created a user-defined customer event CNPW - Cut for Non-payment for Water Services. This event was then linked on a Field Activity Type Profile and referenced on a Severance Event - CUT FOR NON PAY-W. The associated Severance Process was configured to trigger a reconnection process if it was cancelled (done by defining a Post Cancel Algorithm). Whenever this Severance Event was executed, a specific type of Field Activity was generated for disconnection purposes. The Field Activity type was determined by the system from the Field Activity Type Profile referenced for the SP Type, SP's state and the referenced user-defined customer event. All was working well until the time when they realized that in spite of the Severance Process getting cancelled (when a payment was made); the Post Cancel Algorithm was not executed to start a Reconnection Severance Process for the purpose of generating a reconnection field activity and reconnecting the service.   Basically, the Post Cancel algorithm (if specified on a Severance Process Template) is triggered when a Severance Process gets cancelled because a credit transaction has affected/relieved a Service Agreement's debt.   So what exactly was happening? Now we come to actual question as to what are limitations in having user-defined customer event.   System defined/base customer events are hard-coded across the entire system. There is an impact even if you remove any customer event entry from the Look Up. User-defined customer events are not recognized by the system anywhere else except in the severance process, as described above.   There are few programs which have routines to first validate the completion of disconnection field activities, which were raised as a result of customer event CNP - Cut for Non-payment in order to perform other associated actions. One such program is the Post Cancel Algorithm, referenced on a Severance Process Template, generally used to reconnect services which were disconnected from other Severance Event, specifically CNP - Cut for Non-Payment. Post cancel algorithm provided by the product - SEV POST CAN does the following (below is the algorithm's description):   This algorithm is called after a severance process has been cancelled (typically because the debt was paid and the SA is no longer eligible to be on the severance process). It checks to see if the process has a completed 'disconnect' event and, if so, starts a reconnect process using the Reconnect Severance Process Template defined in the parameter.    Notice the underlined text. This algorithm implicitly checks for Field Activities having completed status, which were generated from Severance Events as a result of CNP - Cut for Non-payment customer event.   Now if we look back to the customer's issue, we can relate that the Post Cancel algorithm was triggered, but was not able to find any 'Completed' CNP - Cut for Non-payment related field activity. And hence was not able to start a reconnection severance process. This was because a field activity was generated and completed for a customer event CNPW - Cut for Non-payment of Water Services instead.   To conclude, if you introduce new customer events, you should be aware that you don't extend or simulate base customer events, the ones that are included in the base product, as they are further used to provide/validate additional business functions.  

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• Nagios suddenly stops working

  - by pankaj sharma

  I have configure passive checks on one my host system for this i am using nsca. it was running fine. suddenly host is showing down on the monitoring. but host was fine and running when i check the logs on the host showing [1347941895] Warning: Attempting to execute the command "/submit_check_result host.example.com 'Current Load' OK 'OK - load average: 0.69, 0.53, 0.42'" resulted in a return code of 127. Make sure the script or binary you are trying to execute actually exists... i restarted nagios services many times but still it is showing the same error. can anyone help me regarding this. thanks in advance..

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• Gauging Maturity of your BPM Strategy - part 2 / 2

  - by Sanjeev Sharma

  In my earlier post I had discussed the essence of maturity assessment and the business imperative for doing the same in the context of BPM. In this post I will discuss Oracle’s BPM Maturity assessment methodology. Oracle’s BPM Maturity model comprises of the following components: Maturity – represents stages of evolution of your BPM capability with 0 being the lowest level and 5 being the highest level  Domain – represents multiple perspectives both technical and business oriented against which your BPM capability can be assessed Adoption – represents scale of BPM rollout starting at the project level to the enterprise level Note: Your BPM capability can be at different levels of maturity for the different domains. Oracle’s BPM assessment methodology measures the maturity of your BPM capability at the individual domain level as well as the aggregate level. The output of Oracle’s BPM assessment benefits you in two ways: Gap Analysis by comparing the “As-Is” BPM capability with the desired “To-Be” BPM capability along the various domains  (see Figure 1) Systematic Adoption by aligning evolution of BPM capability with its rollout in multiple phases (see Figure 2)

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• Turning laptop into WAP using netgear WNA1100? (stuck at hostapd)

  - by Vivek Sharma

  I have a Netgear WNA1100 usb wifi adapter. I have installed Atheros driver from Forum Details (btw name of the file is ath9k_htc-installer.1.0.1-maverick-fixed.deb). I wish to make a setup like connectify(windows) on ubuntu, so that I can connect my phone wirelessly to my laptop via Netgear WNA1100 (behaving as AP) and eventually use internet via my wired lan. I have installed the above mentioned driver, hostapd and hostap-utils. Following is my hostapd.conf file. ssid=vks interface=wlan1 # The interface name of the card driver=ath9k_htc # The card driver macaddr_acl=0 accept_mac_file=/etc/hostapd.accept deny_mac_file=/etc/hostapd.deny ieee80211x=1 # Use 802.1X authentication auth_algs=1 ignore_broadcast_ssid=0 wpa=2 wpa_passphrase=88888888 wpa_key_mgmt=WPA-PSK wpa_pairwise=TKIP rsn_pairwise=CCMP When i run sudo hostapd /etc/hostapd/hostapd.conf I get an error invalid/unknown driver 'ath9k_htc # The card driver I think the driver is installed fine, as i can see the blue led blinking on the netgear adapter, which was not blinking earlier. Can someone please guide me how to achieve this setup? I will appreciate an example hostapd.conf file with a simple wpa_psk security setup. Please be detailed and descriptive with commands. How to run and end it. Following is output from lsmod, i have only pasted the entries which had ath and ath related info. Which driver shall i use. Module Size Used by ath9k_htc 42903 0 ath9k_common 2563 1 ath9k_htc ath9k_hw 285176 2 ath9k_htc,ath9k_common ath 13001 2 ath9k_htc,ath9k_hw cfg80211 139811 3 ath9k_htc,mac80211,ath compat 4020 1 cfg80211 led_class 2633 3 ath9k_htc,thinkpad_acpi,sdhci Thanks.

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• How to design highly scalable web services in Java?

  - by Kshitiz Sharma

  I am creating some Web Services that would have 2000 concurrent users. The services are offered for free and are hence expected to get a large user base. In the future it may be required to scale up to 50,000 users. There are already a few other questions that address the issue like - Building highly scalable web services However my requirements differ from the question above. For example - My application does not have a user interface, so images, CSS, javascript are not an issue. It is in Java so suggestions like using HipHop to translate PHP to native code are useless. Hence I decided to ask my question separately. This is my project setup - Rest based Web services using Apache CXF Hibernate 3.0 (With relevant optimizations like lazy loading and custom HQL for tune up) Tomcat 6.0 MySql 5.5 My questions are - Are there alternatives to Mysql that offer better performance for what I'm trying to do? What are some general things to abide by in order to scale a Java based web application? I am thinking of putting my Application in two tomcat instances with httpd redirecting the request to appropriate tomcat on basis of load. Is this the right approach? Separate tomcat instances can help but then database becomes the bottleneck since both applications access the same database? I am a programmer not a Db Admin, how difficult would it be to cluster a Mysql database (or, to cluster whatever database offered as an alternative to 1)? How effective are caching solutions like EHCache? Any other general best practices? Some clarifications - Could you partition the data? Yes we could but we're trying to avoid it. We need to run a lot of data mining algorithms and the design would evolve over time so we can't be sure what lines of partition should be there.

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• Slow boot on Ubuntu 12.04, probable cause the network connection

  - by Ravi S Ghosh

  I have been having rather slow boot on Ubuntu 12.04. Lately, I tried to figure out the reason and it seems to be the network connection which does not get connected and requires multiple attempts. Here is part of dmesg [ 2.174349] EXT4-fs (sda2): INFO: recovery required on readonly filesystem [ 2.174352] EXT4-fs (sda2): write access will be enabled during recovery [ 2.308172] firewire_core: created device fw0: GUID 384fc00005198d58, S400 [ 2.333457] usb 7-1.2: new low-speed USB device number 3 using uhci_hcd [ 2.465896] EXT4-fs (sda2): recovery complete [ 2.466406] EXT4-fs (sda2): mounted filesystem with ordered data mode. Opts: (null) [ 2.589440] usb 7-1.3: new low-speed USB device number 4 using uhci_hcd **[ 18.292029] ADDRCONF(NETDEV_UP): eth0: link is not ready** [ 18.458958] udevd[377]: starting version 175 [ 18.639482] Adding 4200960k swap on /dev/sda5. Priority:-1 extents:1 across:4200960k [ 19.314127] wmi: Mapper loaded [ 19.426602] r592 0000:09:01.2: PCI INT B -> GSI 18 (level, low) -> IRQ 18 [ 19.426739] r592: driver successfully loaded [ 19.460105] input: Dell WMI hotkeys as /devices/virtual/input/input5 [ 19.493629] lp: driver loaded but no devices found [ 19.497012] cfg80211: Calling CRDA to update world regulatory domain [ 19.535523] ACPI Warning: _BQC returned an invalid level (20110623/video-480) [ 19.539457] acpi device:03: registered as cooling_device2 [ 19.539520] input: Video Bus as /devices/LNXSYSTM:00/device:00/PNP0A08:00/device:01/LNXVIDEO:00/input/input6 [ 19.539568] ACPI: Video Device [M86] (multi-head: yes rom: no post: no) [ 19.578060] Linux video capture interface: v2.00 [ 19.667708] dcdbas dcdbas: Dell Systems Management Base Driver (version 5.6.0-3.2) [ 19.763171] r852 0000:09:01.3: PCI INT B -> GSI 18 (level, low) -> IRQ 18 [ 19.763258] r852: driver loaded successfully [ 19.854769] input: Microsoft Comfort Curve Keyboard 2000 as /devices/pci0000:00/0000:00:1d.1/usb7/7-1/7-1.2/7-1.2:1.0/input/input7 [ 19.854864] generic-usb 0003:045E:00DD.0001: input,hidraw0: USB HID v1.11 Keyboard [Microsoft Comfort Curve Keyboard 2000] on usb-0000:00:1d.1-1.2/input0 [ 19.878605] input: Microsoft Comfort Curve Keyboard 2000 as /devices/pci0000:00/0000:00:1d.1/usb7/7-1/7-1.2/7-1.2:1.1/input/input8 [ 19.878698] generic-usb 0003:045E:00DD.0002: input,hidraw1: USB HID v1.11 Device [Microsoft Comfort Curve Keyboard 2000] on usb-0000:00:1d.1-1.2/input1 [ 19.902779] input: DELL DELL USB Laser Mouse as /devices/pci0000:00/0000:00:1d.1/usb7/7-1/7-1.3/7-1.3:1.0/input/input9 [ 19.925034] generic-usb 0003:046D:C063.0003: input,hidraw2: USB HID v1.10 Mouse [DELL DELL USB Laser Mouse] on usb-0000:00:1d.1-1.3/input0 [ 19.925057] usbcore: registered new interface driver usbhid [ 19.925059] usbhid: USB HID core driver [ 19.942362] uvcvideo: Found UVC 1.00 device Laptop_Integrated_Webcam_2M (0c45:63ea) [ 19.947004] input: Laptop_Integrated_Webcam_2M as /devices/pci0000:00/0000:00:1a.7/usb1/1-6/1-6:1.0/input/input10 [ 19.947075] usbcore: registered new interface driver uvcvideo [ 19.947077] USB Video Class driver (1.1.1) [ 20.145232] Intel(R) Wireless WiFi Link AGN driver for Linux, in-tree: [ 20.145235] Copyright(c) 2003-2011 Intel Corporation [ 20.145327] iwlwifi 0000:04:00.0: PCI INT A -> GSI 17 (level, low) -> IRQ 17 [ 20.145357] iwlwifi 0000:04:00.0: setting latency timer to 64 [ 20.145402] iwlwifi 0000:04:00.0: pci_resource_len = 0x00002000 [ 20.145404] iwlwifi 0000:04:00.0: pci_resource_base = ffffc90000674000 [ 20.145407] iwlwifi 0000:04:00.0: HW Revision ID = 0x0 [ 20.145531] iwlwifi 0000:04:00.0: irq 46 for MSI/MSI-X [ 20.145613] iwlwifi 0000:04:00.0: Detected Intel(R) WiFi Link 5100 AGN, REV=0x54 [ 20.145720] iwlwifi 0000:04:00.0: L1 Enabled; Disabling L0S [ 20.167535] iwlwifi 0000:04:00.0: device EEPROM VER=0x11f, CALIB=0x4 [ 20.167538] iwlwifi 0000:04:00.0: Device SKU: 0Xf0 [ 20.167567] iwlwifi 0000:04:00.0: Tunable channels: 13 802.11bg, 24 802.11a channels [ 20.172779] fglrx: module license 'Proprietary. (C) 2002 - ATI Technologies, Starnberg, GERMANY' taints kernel. [ 20.172783] Disabling lock debugging due to kernel taint [ 20.250115] [fglrx] Maximum main memory to use for locked dma buffers: 3759 MBytes. [ 20.250567] [fglrx] vendor: 1002 device: 9553 count: 1 [ 20.251256] [fglrx] ioport: bar 1, base 0x2000, size: 0x100 [ 20.251271] pci 0000:01:00.0: PCI INT A -> GSI 16 (level, low) -> IRQ 16 [ 20.251277] pci 0000:01:00.0: setting latency timer to 64 [ 20.251559] [fglrx] Kernel PAT support is enabled [ 20.251578] [fglrx] module loaded - fglrx 8.96.4 [Mar 12 2012] with 1 minors [ 20.310385] iwlwifi 0000:04:00.0: loaded firmware version 8.83.5.1 build 33692 [ 20.310598] Registered led device: phy0-led [ 20.310628] cfg80211: Ignoring regulatory request Set by core since the driver uses its own custom regulatory domain [ 20.372306] ieee80211 phy0: Selected rate control algorithm 'iwl-agn-rs' [ 20.411015] psmouse serio1: synaptics: Touchpad model: 1, fw: 7.2, id: 0x1c0b1, caps: 0xd04733/0xa40000/0xa0000 [ 20.454232] input: SynPS/2 Synaptics TouchPad as /devices/platform/i8042/serio1/input/input11 [ 20.545636] cfg80211: Ignoring regulatory request Set by core since the driver uses its own custom regulatory domain [ 20.545640] cfg80211: World regulatory domain updated: [ 20.545642] cfg80211: (start_freq - end_freq @ bandwidth), (max_antenna_gain, max_eirp) [ 20.545644] cfg80211: (2402000 KHz - 2472000 KHz @ 40000 KHz), (300 mBi, 2000 mBm) [ 20.545647] cfg80211: (2457000 KHz - 2482000 KHz @ 20000 KHz), (300 mBi, 2000 mBm) [ 20.545649] cfg80211: (2474000 KHz - 2494000 KHz @ 20000 KHz), (300 mBi, 2000 mBm) [ 20.545652] cfg80211: (5170000 KHz - 5250000 KHz @ 40000 KHz), (300 mBi, 2000 mBm) [ 20.545654] cfg80211: (5735000 KHz - 5835000 KHz @ 40000 KHz), (300 mBi, 2000 mBm) [ 20.609484] type=1400 audit(1340502633.160:2): apparmor="STATUS" operation="profile_load" name="/sbin/dhclient" pid=693 comm="apparmor_parser" [ 20.609494] type=1400 audit(1340502633.160:3): apparmor="STATUS" operation="profile_replace" name="/sbin/dhclient" pid=642 comm="apparmor_parser" [ 20.609843] type=1400 audit(1340502633.160:4): apparmor="STATUS" operation="profile_load" name="/usr/lib/NetworkManager/nm-dhcp-client.action" pid=693 comm="apparmor_parser" [ 20.609852] type=1400 audit(1340502633.160:5): apparmor="STATUS" operation="profile_replace" name="/usr/lib/NetworkManager/nm-dhcp-client.action" pid=642 comm="apparmor_parser" [ 20.610047] type=1400 audit(1340502633.160:6): apparmor="STATUS" operation="profile_load" name="/usr/lib/connman/scripts/dhclient-script" pid=693 comm="apparmor_parser" [ 20.610060] type=1400 audit(1340502633.160:7): apparmor="STATUS" operation="profile_replace" name="/usr/lib/connman/scripts/dhclient-script" pid=642 comm="apparmor_parser" [ 20.610476] type=1400 audit(1340502633.160:8): apparmor="STATUS" operation="profile_replace" name="/sbin/dhclient" pid=814 comm="apparmor_parser" [ 20.610829] type=1400 audit(1340502633.160:9): apparmor="STATUS" operation="profile_replace" name="/usr/lib/NetworkManager/nm-dhcp-client.action" pid=814 comm="apparmor_parser" [ 20.611035] type=1400 audit(1340502633.160:10): apparmor="STATUS" operation="profile_replace" name="/usr/lib/connman/scripts/dhclient-script" pid=814 comm="apparmor_parser" [ 20.661912] snd_hda_intel 0000:00:1b.0: PCI INT A -> GSI 22 (level, low) -> IRQ 22 [ 20.661982] snd_hda_intel 0000:00:1b.0: irq 47 for MSI/MSI-X [ 20.662013] snd_hda_intel 0000:00:1b.0: setting latency timer to 64 [ 20.770289] input: HDA Intel Mic as /devices/pci0000:00/0000:00:1b.0/sound/card0/input12 [ 20.770689] snd_hda_intel 0000:01:00.1: PCI INT B -> GSI 17 (level, low) -> IRQ 17 [ 20.770786] snd_hda_intel 0000:01:00.1: irq 48 for MSI/MSI-X [ 20.770815] snd_hda_intel 0000:01:00.1: setting latency timer to 64 [ 20.994040] HDMI status: Codec=0 Pin=3 Presence_Detect=0 ELD_Valid=0 [ 20.994189] input: HDA ATI HDMI HDMI/DP,pcm=3 as /devices/pci0000:00/0000:00:01.0/0000:01:00.1/sound/card1/input13 [ 21.554799] vesafb: mode is 1024x768x32, linelength=4096, pages=0 [ 21.554802] vesafb: scrolling: redraw [ 21.554804] vesafb: Truecolor: size=0:8:8:8, shift=0:16:8:0 [ 21.557342] vesafb: framebuffer at 0xd0000000, mapped to 0xffffc90011800000, using 3072k, total 3072k [ 21.557498] Console: switching to colour frame buffer device 128x48 [ 21.557516] fb0: VESA VGA frame buffer device [ 21.987338] EXT4-fs (sda2): re-mounted. Opts: errors=remount-ro [ 22.184693] EXT4-fs (sda6): mounted filesystem with ordered data mode. Opts: (null) [ 27.362440] iwlwifi 0000:04:00.0: RF_KILL bit toggled to disable radio. [ 27.436988] init: failsafe main process (986) killed by TERM signal [ 27.970112] ppdev: user-space parallel port driver [ 28.198917] Bluetooth: Core ver 2.16 [ 28.198935] NET: Registered protocol family 31 [ 28.198937] Bluetooth: HCI device and connection manager initialized [ 28.198940] Bluetooth: HCI socket layer initialized [ 28.198941] Bluetooth: L2CAP socket layer initialized [ 28.198947] Bluetooth: SCO socket layer initialized [ 28.226135] Bluetooth: RFCOMM TTY layer initialized [ 28.226141] Bluetooth: RFCOMM socket layer initialized [ 28.226143] Bluetooth: RFCOMM ver 1.11 [ 28.445620] Bluetooth: BNEP (Ethernet Emulation) ver 1.3 [ 28.445623] Bluetooth: BNEP filters: protocol multicast [ 28.524578] type=1400 audit(1340502641.076:11): apparmor="STATUS" operation="profile_load" name="/usr/lib/cups/backend/cups-pdf" pid=1052 comm="apparmor_parser" [ 28.525018] type=1400 audit(1340502641.076:12): apparmor="STATUS" operation="profile_load" name="/usr/sbin/cupsd" pid=1052 comm="apparmor_parser" [ 28.629957] type=1400 audit(1340502641.180:13): apparmor="STATUS" operation="profile_replace" name="/sbin/dhclient" pid=1105 comm="apparmor_parser" [ 28.630325] type=1400 audit(1340502641.180:14): apparmor="STATUS" operation="profile_replace" name="/usr/lib/NetworkManager/nm-dhcp-client.action" pid=1105 comm="apparmor_parser" [ 28.630535] type=1400 audit(1340502641.180:15): apparmor="STATUS" operation="profile_replace" name="/usr/lib/connman/scripts/dhclient-script" pid=1105 comm="apparmor_parser" [ 28.645266] type=1400 audit(1340502641.196:16): apparmor="STATUS" operation="profile_load" name="/usr/lib/lightdm/lightdm/lightdm-guest-session-wrapper" pid=1104 comm="apparmor_parser" **[ 28.751922] ADDRCONF(NETDEV_UP): wlan0: link is not ready** [ 28.753653] tg3 0000:08:00.0: irq 49 for MSI/MSI-X **[ 28.856127] ADDRCONF(NETDEV_UP): eth0: link is not ready [ 28.857034] ADDRCONF(NETDEV_UP): eth0: link is not ready** [ 28.871080] type=1400 audit(1340502641.420:17): apparmor="STATUS" operation="profile_load" name="/usr/lib/telepathy/mission-control-5" pid=1108 comm="apparmor_parser" [ 28.871519] type=1400 audit(1340502641.420:18): apparmor="STATUS" operation="profile_load" name="/usr/lib/telepathy/telepathy-*" pid=1108 comm="apparmor_parser" [ 28.874905] type=1400 audit(1340502641.424:19): apparmor="STATUS" operation="profile_replace" name="/usr/lib/cups/backend/cups-pdf" pid=1113 comm="apparmor_parser" [ 28.875354] type=1400 audit(1340502641.424:20): apparmor="STATUS" operation="profile_replace" name="/usr/sbin/cupsd" pid=1113 comm="apparmor_parser" [ 30.477976] tg3 0000:08:00.0: eth0: Link is up at 100 Mbps, full duplex [ 30.477979] tg3 0000:08:00.0: eth0: Flow control is on for TX and on for RX **[ 30.478390] ADDRCONF(NETDEV_CHANGE): eth0: link becomes ready** [ 31.110269] fglrx_pci 0000:01:00.0: irq 50 for MSI/MSI-X [ 31.110859] [fglrx] Firegl kernel thread PID: 1327 [ 31.111021] [fglrx] Firegl kernel thread PID: 1329 [ 31.111408] [fglrx] Firegl kernel thread PID: 1330 [ 31.111543] [fglrx] IRQ 50 Enabled [ 31.712938] [fglrx] Gart USWC size:1224 M. [ 31.712941] [fglrx] Gart cacheable size:486 M. [ 31.712945] [fglrx] Reserved FB block: Shared offset:0, size:1000000 [ 31.712948] [fglrx] Reserved FB block: Unshared offset:fc2b000, size:3d5000 [ 31.712950] [fglrx] Reserved FB block: Unshared offset:1fffb000, size:5000 [ 41.312020] eth0: no IPv6 routers present As you can see I get multiple instances of [ 28.856127] ADDRCONF(NETDEV_UP): eth0: link is not ready and then finally it becomes read and I get the message [ 30.478390] ADDRCONF(NETDEV_CHANGE): eth0: link becomes ready. I searched askubuntun, ubuntuforum, and the web but couldn't find a solution. Any help would be very much appreciated. Here is the bootchart

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• BPM in Retail Industry

  - by Sanjeev Sharma

  The following series of blog posts discuss common BPM use-cases in the Retail industry: Retail 2.0 represents the transformation in the retail industry triggered by the accelerated shift towards online and mobile technologies and social shopping paradigms. Never before has the consumer been of more importance or should i say in greater control, especially so due to the shrinking information asymmetry between merchants and consumers that has tilted the balance of power in the latter’s favor. For details, click Customer Experience Management for Retail 2.0 - part 1 / 2 Below is a concept architecture for streamlining front-end, mid-office and back-end interfaces through shared process to achieve consistency and efficiency in managing the customer experience from order capture to order provisioning. For details, click Customer Experience Management for Retail 2.0 - part 2 / 2 ARTS Retail Reference Model (Coming Soon!)

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• Will knowing just Magento ruin my career?

  - by Devendra Sharma

  Hello everyone, I have some career doubts and need your kind advise. I have just started my career in PHP. A company is offering a job to me as Magento developer, but the condition is that i have to stay with the company for atleast one year. This company just works on Magento. I doubt, that after a year, I would be knowing just Magento and nothing else in php. Please guide me that should i join the company or not.

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• Making dummy applications while not involved in LIVE work [closed]

  - by Ratan Sharma

  I know this is subjective but I am looking for some real time helpful points/advice here, which will be helpful for some to get motivated. In our company so many people are on bench(not assigned with real time work) and they do not want to experiment things by their own. What would be a good motivation for them to keep their learning spirit? I personally feel that one can learn and give more effort in live client work than regular practicing things and making dummies. Am I right here or it is just my thinking only?

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• How to Change System Application Pages (Like AccessDenied.aspx, Signout.aspx etc)

  - by Jayant Sharma

  An advantage of SharePoint 2010 over SharePoint 2007 is, we can programatically change the URL of System Application Pages. For Example, It was not very easy to change the URL of AccessDenied.aspx page in SharePoint 2007 but in SharePoint 2010 we can easily change the URL with just few lines of code. For this purpose we have two methods available: GetMappedPage UpdateMappedPage: returns true if the custom application page is successfully mapped; otherwise, false. You can override following pages. Member name Description None AccessDenied Specifies AccessDenied.aspx. Confirmation Specifies Confirmation.aspx. Error Specifies Error.aspx. Login Specifies Login.aspx. RequestAccess Specifies ReqAcc.aspx. Signout Specifies SignOut.aspx. WebDeleted Specifies WebDeleted.aspx. ( http://msdn.microsoft.com/en-us/library/microsoft.sharepoint.administration.spwebapplication.spcustompage.aspx ) So now Its time to implementation, using (SPSite site = new SPSite(http://testserver01)) {   //Get a reference to the web application.   SPWebApplication webApp = site.WebApplication;   webApp.UpdateMappedPage(SPWebApplication.SPCustomPage.AccessDenied, "/_layouts/customPages/CustomAccessDenied.aspx");   webApp.Update(); } Similarly, you can use  SPCustomPage.Confirmation, SPCustomPage.Error, SPCustomPage.Login, SPCustomPage.RequestAccess, SPCustomPage.Signout and SPCustomPage.WebDeleted to override these pages. To  reset the mapping, set the Target value to Null like webApp.UpdateMappedPage(SPWebApplication.SPCustomPage.AccessDenied, null);webApp.Update();One restricted to location in the /_layouts folder. When updating the mapped page, the URL has to start with “/_layouts/”. Ref: http://msdn.microsoft.com/en-us/library/gg512103.aspx#bk_spcustapp http://msdn.microsoft.com/en-us/library/microsoft.sharepoint.administration.spwebapplication.updatemappedpage.aspx

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• How to set the monitor to its native resolution when xrandr approach isn't working?

  - by Krishna Kant Sharma

  I am trying to setup my Samsung syncmaster B2030 monitor in ubuntu 12.04. It's native resolution is 1600x900 which I am not getting in ubuntu and which I am trying to get. I tried using xrandr approach provided in these urls: 1) http://www.ubuntugeek.com/how-change-display-resolution-settings-using-xrandr.html 2) How to set the monitor to its native resolution which is not listed in the resolutions list? S1) I used cvt 1600 900 60 to get the modeline. Output was: # 1600x900 59.95 Hz (CVT 1.44M9) hsync: 55.99 kHz; pclk: 118.25 MHz Modeline "1600x900_60.00" 118.25 1600 1696 1856 2112 900 903 908 934 -hsync +vsync S2) I then used xrandr and output was: Screen 0: minimum 8 x 8, current 1152 x 864, maximum 8192 x 8192 DVI-I-0 disconnected (normal left inverted right x axis y axis) VGA-0 connected 1152x864+0+0 (normal left inverted right x axis y axis) 0mm x 0mm 1024x768 60.0 + 1360x768 60.0 59.8 1152x864 60.0* 800x600 72.2 60.3 56.2 680x384 119.9 119.6 640x480 59.9 512x384 120.0 400x300 144.4 320x240 120.1 DVI-I-1 disconnected (normal left inverted right x axis y axis) HDMI-0 disconnected (normal left inverted right x axis y axis) which gave me "VGA-0". S3) Then I used xrandr --newmode "1600x900_60.00" 118.25 1600 1696 1856 2112 900 903 908 934 -hsync +vsync But instead of adding the modeline it just threw an error: X Error of failed request: BadName (named color or font does not exist) Major opcode of failed request: 153 (RANDR) Minor opcode of failed request: 16 (RRCreateMode) Serial number of failed request: 29 Current serial number in output stream: 29 My system details: 1) ubuntu 12.04 LTS 2) Graphic card: GeForce 9400 GT/PCIe/SSE2 (driver is successfully installed. I am checking it in System Settings Details. And it's showing that driver is installed and its "GeForce 9400 GT/PCIe/SSE2") 3) Monitor: Samsung syncmaster B2030 4) Resolutions I am getting: 800x600 1024x768 1152x864 (I am currently using this one) 1360x768 (this one isn't working properly) Does anyone know what I can do? Thanks in advance. UPDATE (1): Today I tried it again. And adding a modeline (using --newmode) worked. But when I used --addmode by: xrandr --addmode VGA-0 1600x900_60.00 It gave this error: X Error of failed request: BadMatch (invalid parameter attributes) Major opcode of failed request: 153 (RANDR) Minor opcode of failed request: 18 (RRAddOutputMode) Serial number of failed request: 29 Current serial number in output stream: 30

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• Game Development In C Only. Is it possible?

  - by Ishan Sharma

  I am a first year college student in India and want to make a small game as a this semester project. I am quite good at C and am learning it rapidly but I wanted to ask if developing a game entirely in C(no C++ or C#m I'd love to use these but for college projects, we have strict requirements of using only C). What I am looking for is a simple top view driving game. It won't have anything fancy and even the visual things will be powered by simple characters. For example, user controlled car can be represented by ¦ and edges of road by series of |'s. What do you think?

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• Ubuntu not showing complete list of partitions while installing 10.04 and 10.10

  - by Ravi

  I am a total beginner to Ubuntu. I have tried to install Ubuntu on my 320 gb hard disk and am stuck at the partition page. The problem is, Ubuntu is not showing all the partitions. When I run the live CD and try to see all the drives these are not present. I have presently 4 drives, C: 58 GB D: 48 GB E: 87 GB and F: 102 GB. The F: drive is not shown; at the time of installing it does not show any of the drives, just a chunk of 257 GB, hence I am unable to install Ubuntu on my D: drive. On the C: drive, Windows 7 64 bit is installed.

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• Gauging Maturity of your BPM Strategy - part 1 / 2

  - by Sanjeev Sharma

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman","serif";} In this post I will discuss the essence of maturity assessment and the business imperative for doing the same in the context of BPM. Social psychology purports that an individual progresses from being a beginner to an expert in a given activity or task along four stages of self-awareness: Unconscious Incompetence where the individual does not understand or know how to do something and does not necessarily recognize the deficit and may even deny the usefulness of the skill. Conscious Incompetence where the individual recognizes the deficit, as well as the value of a new skill in addressing the deficit. Conscious Competence where the individual understands or knows how to do something but demonstrating the skill requires explicit concentration. Unconscious Competence where the individual has had so much practice with a skill that it has become "second nature" and serves as a basis of developing other complementary skills. We can extend the above thinking to an organization as a whole by measuring an organization’s level of competence in a specific area or capability, as an aggregate of the competence levels of individuals it is comprised of. After all organizations too like individuals, evolve through experience, develop “memory” and capabilities that are shaped through a constant cycle of learning, un-learning and re-learning. Hence the key to organizational success lies in developing these capabilities to enable execution of its strategy in-line with the external environment i.e. demand, competition, economy etc. However developing a capability merits establishing a base line in order to Assess the magnitude of improvement from past investments Identify gaps and short-comings Prioritize future investments in the right areas A maturity assessment is essentially an organizational self-awareness check that is aimed at depicting the “as-is” snapshot of an existing capability in-order to guide future investments to develop that capability in-line with business goals. This effectively is the essence of a maturity Organizational capabilities stem through its architecture, routines, culture and intellectual resources that are implicitly and explicitly embedded in its business processes. Given that business processes underpin realization of organizational capabilities, is what has prompted business transformation and process management efforts. Thus, the BPM capability of an organization needs to be measured on an on-going basis to ensure delivery of its planned benefits. In my next post I will describe Oracle’s BPM Maturity assessment methodology.

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• Harnessing Business Events for Predictive Decision Making - part 1 / 3

  - by Sanjeev Sharma

  Businesses have long relied on data mining to elicit patterns and forecast future demand and supply trends. Improvements in computing hardware, specifically storage and compute capacity, have significantly enhanced the ability to store and analyze mountains of data in ever shrinking time-frames. Nevertheless, the reality is that data growth is outpacing storage capacity by a factor of two and computing power is still very much bounded by Moore's Law, doubling only every 18 months.Faced with this data explosion, businesses are exploring means to develop human brain-like capabilities in their decision systems (including BI and Analytics) to make sense of the data storm, in other words business events, in real-time and respond pro-actively rather than re-actively. It is more like having a little bit of the right information just a little bit before hand than having all of the right information after the fact. To appreciate this thought better let's first understand the workings of the human brain.Neuroscience research has revealed that the human brain is predictive in nature and that talent is nothing more than exceptional predictive ability. The cerebral-cortex, part of the human brain responsible for cognition, thought, language etc., comprises of five layers. The lowest layer in the hierarchy is responsible for sensory perception i.e. discrete, detail-oriented tasks whereas each of the above layers increasingly focused on assembling higher-order conceptual models. Information flows both up and down the layered memory hierarchy. This allows the conceptual mental-models to be refined over-time through experience and repetition. Secondly, and more importantly, the top-layers are able to prime the lower layers to anticipate certain events based on the existing mental-models thereby giving the brain a predictive ability. In a way the human brain develops a "memory of the future", some sort of an anticipatory thinking which let's it predict based on occurrence of events in real-time. A higher order of predictive ability stems from being able to recognize the lack of certain events. For instance, it is one thing to recognize the beats in a music track and another to detect beats that were missed, which involves a higher order predictive ability.Existing decision systems analyze historical data to identify patterns and use statistical forecasting techniques to drive planning. They are similar to the human-brain in that they employ business rules very much like mental-models to chunk and classify information. However unlike the human brain existing decision systems are unable to evolve these rules automatically (AI still best suited for highly specific tasks) and  predict the future based on real-time business events. Mistake me not,  existing decision systems remain vital to driving long-term and broader business planning. For instance, a telco will still rely on BI and Analytics software to plan promotions and optimize inventory but tap into business events enabled predictive insight to identify specifically which customers are likely to churn and engage with them pro-actively. In the next post, i will depict the technology components that enable businesses to harness real-time events and drive predictive decision making.

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• How To Change Attachment Size in WorkItems in TFS 2010

  - by Ravi

  Recently, I came across an issue where I had to change the size limit for WorkItem Attachments in TFS 2010. I searched all around the internet only to find very little information around it which wasn’t clear honestly. So after breaking my head for sometime, I was successful in doing it. Here are my conclusions and the procedure to do it. 1. You DON’T 'have to' programmatically change it. You can do it directly from IIS webservices. 2. You CAN change it programmatically too, by making an entry into TFS Registry using a small piece of code. Let me show you how it is done from IIS. This is to change the size of attachment to your required value for workItems in TFS 2010 for each collection individually. You must be a TFS Admin to do this ( Login with setup account ) Browse to /WorkItemTracking/v1.0/ConfigurationSettingsService.asmx">/WorkItemTracking/v1.0/ConfigurationSettingsService.asmx">/WorkItemTracking/v1.0/ConfigurationSettingsService.asmx">http://localhost:8080/tfs/<YOUR-COLLECTION-NAME>/WorkItemTracking/v1.0/ConfigurationSettingsService.asmx You’ll see 3 asmx services – GetMaxAttachmentSize, GetWorkItemTrackingVersion and SetMaxAttachmentSize. 4. To know what is the current value of the maximum attachment size for a collection, click on the first service and you’ll the current existing value for this particular collection when you click on ‘invoke’ button. ( value is in bytes ) 5. Now click on the ‘SetMaxAttachmentSize’ webservice and fill in the value of your choice. 6. Reset IIS ( not required honestly, but I did it, just to be sure ) 7. Now try attaching a file greater than the size you’ve set. It’ll fail successfully   Below is the error which you’d see in such scenarios. Let me know if you see any issues & I’ll be happy to help..!

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• Doubt regarding search engine/plugin(One present on the website itself)

  - by Ravi Gupta

  I am new to web development and trying to study various types of websites as case study. Right now my focus is on how search engines works for an eCommerce website. I know basic functioning for a search engine, i.e. crawl web pages, index them and the display the results using those indexes. But I got little confuse in case of an eCommerce website. Don't you think that it would be better if a search engine instead of crawling the web pages containing products, it should directly crawl the database and index the products stored in the database? And when a user search for any product, it will simply give us the rows of the table which matches the user query? If this is not the case, can someone please explain how the usual method works on eCommerce website?

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• Advanced PHP book [closed]

  - by Aaditi Sharma

  I've gone and stumbled across a lot of recommendations for PHP books, including on SO, however could not find a reasonable & convincible answer for this. Is there a really good advanced book for PHP. Background: I've done almost 8 months in PHP. I know the basics. I go through php.net very often. I've played around with Codeigniter, amongst other frameworks. I've been doing JavaScript for almost 2 years, and specifically thank Douglas Crockford for this, I completely changed the way I code JavaScript. I spend a lot of time travelling, and would love to read a book about PHP, that includes the awesome parts and even when something doesn't quite work in PHP. (As a note a lot of previous answers on SO and programmers give varied results.) I have to place an order through a library which has it's limitations. One book that some of experienced PHP programmers could recommend would be helpful. I have gone through http://stackoverflow.com/questions/1711/what-is-the-single-most-influential-book-every-programmer-should-read and http://stackoverflow.com/questions/194812/list-of-freely-available-programming-books, which do NOT have books related to PHP.

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• Oracle Exalogic Customer Momentum @ OOW'12

  - by Sanjeev Sharma

  [Adapted from here]  At Oracle Open World 2012, i sat down with some of the Oracle Exalogic early adopters  to discuss the business benefits these businesses were realizing by embracing the engineered systems approach to data-center modernization and application consolidation. Below is an overview of the 4 businesses that won the Oracle Fusion Middleware Innovation Award for Oracle Exalogic this year. Company: Netshoes About: Leading online retailer of sporting goods in Latin America.Challenges: Rapid business growth resulted in frequent outages and poor response-time of online store-front Conventional ad-hoc approach to horizontal scaling resulted in high CAPEX and OPEX Poor performance and unavailability of online store-front resulted in revenue loss from purchase abandonment Solution: Consolidated ATG Commerce and Oracle WebLogic running on Oracle Exalogic.Business Impact:Reduced abandonment rates resulting in a two-digit increase in online conversion rates translating directly into revenue up-liftCompany: ClaroAbout: Leading communications services provider in Latin America.Challenges: Support business growth over the next 3  - 5 years while maximizing re-use of existing middleware and application investments with minimal effort and risk Solution: Consolidated Oracle Fusion Middleware components (Oracle WebLogic, Oracle SOA Suite, Oracle Tuxedo) and JAVA applications onto Oracle Exalogic and Oracle Exadata. Business Impact:Improved partner SLA’s 7x while improving throughput 5X and response-time 35x for  JAVA applicationsCompany: ULAbout: Leading safety testing and certification organization in the world.Challenges: Transition from being a non-profit to a profit oriented enterprise and grow from a $1B to $5B in annual revenues in the next 5 years Undertake a massive business transformation by aligning change strategy with execution Solution: Consolidated Oracle Applications (E-Business Suite, Siebel, BI, Hyperion) and Oracle Fusion Middleware (AIA, SOA Suite) on Oracle Exalogic and Oracle ExadataBusiness Impact:Reduced financial and operating risk in re-architecting IT services to support new business capabilities supporting 87,000 manufacturersCompany: Ingersoll RandAbout: Leading manufacturer of industrial, climate, residential and security solutions.Challenges: Business continuity risks due to complexity in enforcing consistent operational and financial controls; Re-active business decisions reduced ability to offer differentiation and compete Solution: Consolidated Oracle E-business Suite on Oracle Exalogic and Oracle ExadataBusiness Impact:Service differentiation with faster order provisioning and a shorter lead-to-cash cycle translating into higher customer satisfaction and quicker cash-conversionCheck out the winners of the Oracle Fusion Middleware Innovation awards in other categories here.

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• Webcast: Redefining the CRM and E-Commerce Experience with Oracle Exalogic

  - by Sanjeev Sharma

  Have your CRM applications been growing in cost and complexity? Do your customers want to reach you through more channels than ever? Does your business need to handle peak sales and customer service demand, but your IT budget only covers current needs? Learn how Oracle Exalogic combines Oracle hardware and software to achieve breakthrough performance and scalability, and how real Oracle customers are simplifying the deployment and management of their CRM applications. Register for the webcast here.

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• Can Ubuntu Unity be made as snappy as Xubuntu?

  - by subeh.sharma

  I am fan of Xubuntu just because of its snappiness. Now i know that it is based on light-weight XFCE which is the secret for this snappiness but I am just wondering if something could be done on Unity to bring it, say, close to that snappiness? I have not installed NVIDIA's driver as I have never seen any improvements on Ubuntu. Would love to hear views on this in case somebody have been able to tweak some settings.

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