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  • Appcrash and possible malware

    - by Chris Lively
    First off, I'm running MS Intune Endpoint Protection. It is completely up to date. On 10/25 @ 11:53PM I came across a site that caused Intune to freak out: Microsoft Antimalware has detected malware or other potentially unwanted software. For more information please see the following: http://go.microsoft.com/fwlink/?linkid=37020&name=Trojan:Win64/Sirefef.B&threatid=2147646729 Name: Trojan:Win64/Sirefef.B ID: 2147646729 Severity: Severe Category: Trojan Path: file:_C:\Windows\System32\consrv.dll Detection Origin: Local machine Detection Type: Concrete Detection Source: Real-Time Protection User: NT AUTHORITY\SYSTEM Process Name: C:\Windows\explorer.exe Signature Version: AV: 1.115.526.0, AS: 1.115.526.0, NIS: 10.7.0.0 Engine Version: AM: 1.1.7801.0, NIS: 2.0.7707.0 I, of course, elected to simply delete the file. Since then my machine has been randomly giving an error about "Host Process for Windows Services" stopped working. There are generally two different pieces of info: Description Faulting Application Path: C:\Windows\System32\svchost.exe Problem signature Problem Event Name: BEX64 Application Name: svchost.exe Application Version: 6.1.7600.16385 Application Timestamp: 4a5bc3c1 Fault Module Name: StackHash_52d4 Fault Module Version: 0.0.0.0 Fault Module Timestamp: 00000000 Exception Offset: 000062bdabe00000 Exception Code: c0000005 Exception Data: 0000000000000008 OS Version: 6.1.7601.2.1.0.256.27 Locale ID: 1033 Additional Information 1: 52d4 Additional Information 2: 52d47b8b925663f9d6437d7892cdf21b Additional Information 3: ed24 Additional Information 4: ed24528f3b69e8539b5c5c2158896d3e and Description Faulting Application Path: C:\Windows\System32\svchost.exe Problem signature Problem Event Name: APPCRASH Application Name: svchost.exe Application Version: 6.1.7600.16385 Application Timestamp: 4a5bc3c1 Fault Module Name: mshtml.dll Fault Module Version: 9.0.8112.16437 Fault Module Timestamp: 4e5f1784 Exception Code: c0000005 Exception Offset: 00000000002ed3c2 OS Version: 6.1.7601.2.1.0.256.27 Locale ID: 1033 Additional Information 1: 3e9e Additional Information 2: 3e9e8b83f6a5f2a25451516023078a83 Additional Information 3: 432a Additional Information 4: 432a0284c502cce3bbb92a3bd555fe65 Intune claims the machine is clean. I've also tried some of the online scanners like trendmicro, all of which claimed the system is clean. Finally, I tried the "sfc /scannow" and it said all was good. I left my machine on after I left last night and there were about 50 of those messages. Ideas on how to proceed?

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  • Debugging UI Problems in IE8 (Was IE8 on Windows 7 Authentication Mess)

    - by alharaka
    UPDATE: I think the real question I need to ask here is: how does a technician debug UI problems with Internet Explorer, and not HTML rendering issues that have pretty good tools? I am aware of the SysInternals tools and others mentioned below, but maybe I am not harnessing their power properly. Someone else in the TechNet forum I mentioned had a similar issue. Again, I have lots of data, I am not sure how to properly interpret it. ORIGINAL POST: So I tried the venerable Technet Forums to solve this isse. In short, the Windows Security dialog has no place to put credentials, rendering pretty much useless. This happens to apply for a whole bunch of our intranet websites, and only a select number of users with a few laptops have this problem. It ends up looking like this. Things I have tried so far: Disabling local Group Policy (not domain connected) Disabling local Security Policy Resetting IE settings A few system restores Re-registering a bunch of IE DLL's and all other steps here Reinstalling IE8 (dism /online /disable-feature /featurename:"internet-explorer-optional-x86, reboot, dism /online /enable-feature /featurename:"internet-explorer-optional-x86, and reboot) And SFC scan, which found nothing Still, nothing. Not only am I fed up, but I have begun to really work with APIExplorer and Procmon as mentioned in the Technet original because I want to know WHAT is happening, not just fix it. Any thoughts?

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  • Insufficient storage available to create shadow copy

    - by Bob.at.SBS
    I have used the "Windows 7 File Recovery" tool under Windows 8 to create system image backups to an external USB hard drive. I built a new Windows 8.1 machine, and I want to create my first system image backup of that machine to the same USB hard drive. The "Windows 7 File Recovery" tool is gone in Windows 8.1, but wbAdmin is alive and well: wbAdmin start backup -backupTarget:\\?\Volume{2a2b...994f} -allCritical -quiet fails with this text displayed: wbadmin 1.0 - Backup command-line tool (C) Copyright 2013 Microsoft Corporation. All rights reserved. Retrieving volume information... This will back up (EFI System Partition),(C:),Recovery (300.00 MB) to \?\Volume {2a2b1255-3a86-11e3-be86-b8ca3a83994f}. The backup operation to F: is starting. Creating a shadow copy of the volumes specified for backup... Summary of the backup operation: The backup operation stopped before completing. The backup operation stopped before completing. Detailed error: ERROR - A Volume Shadow Copy Service operation error has occurred: (0x8004231f) Insufficient storage available to create either the shadow copy storage file or other shadow copy data. The EFI System Partition is 100 MB The Recovery Partition is 300 MB The C partition is 1.72 TB, NTFS, 218 GB used, 1.51 TB free The destination drive is 1.81 TB, NTFS, 678 GB used, 1.15 TB free I've fiddled with vssadmin resize shadowstorage, with no change in the error. vssadmin list shadowstorage displays: Shadow Copy Storage association For volume: (C:)\?\Volume{37a0...263}\ Shadow Copy Storage volume: (C:)\?\Volume{37a0...263}\ Used Shadow Copy Storage space: 2.39 GB (0%) Allocated Shadow Copy Storage space: 2.81 GB (0%) Maximum Shadow Copy Storage space: 531 GB (30%) Shadow Copy Storage association For volume: (F:)\?\Volume{2a2...94f}\ Shadow Copy Storage volume: (F:)\?\Volume{2a2...94f}\ Used Shadow Copy Storage space: 334 GB (17%) Allocated Shadow Copy Storage space: 337 GB (18%) Maximum Shadow Copy Storage space: UNBOUNDED (922154758%) (Yeah, the "percent calculation" for UNBOUNDED is seriously bogus.) I've run SFC /verifyonly and it seems happy. I've verified that the new `Volume Shadow Copy" service starts when I start the backup operation. Any suggestions?

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  • Debugging UI Problems in IE8 (Was IE8 on Windows 7 Authentication Mess)

    - by alharaka
    UPDATE: I think the real question I need to ask here is: how does a technician debug UI problems with Internet Explorer, and not HTML rendering issues that have pretty good tools? I am aware of the SysInternals tools and others mentioned below, but maybe I am not harnessing their power properly. Someone else in the TechNet forum I mentioned had a similar issue. Again, I have lots of data, I am not sure how to properly interpret it. ORIGINAL POST: So I tried the venerable Technet Forums to solve this isse. In short, the Windows Security dialog has no place to put credentials, rendering pretty much useless. This happens to apply for a whole bunch of our intranet websites, and only a select number of users with a few laptops have this problem. It ends up looking like this. Things I have tried so far: Disabling local Group Policy (not domain connected) Disabling local Security Policy Resetting IE settings A few system restores Re-registering a bunch of IE DLL's and all other steps here Reinstalling IE8 (dism /online /disable-feature /featurename:"internet-explorer-optional-x86, reboot, dism /online /enable-feature /featurename:"internet-explorer-optional-x86, and reboot) And SFC scan, which found nothing Still, nothing. Not only am I fed up, but I have begun to really work with APIExplorer and Procmon as mentioned in the Technet original because I want to know WHAT is happening, not just fix it. Any thoughts?

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  • Broken UAC, cant edit File/folders or change settings in user account

    - by Antoros
    It appears that UAC is broken cant move/delete some file/folders, when asked to use administrative right (and say yes) it shows the loading bar and then nothings gets moved/deleted, no error whatsoever opened control panel, user account and when i click on any option with the Shield (administrative rights) the mouse changes to loading and thengo back to normal, not opening any menu or showing any error Already done a sfc /scannow , no errors found Already used Microsoft's Fix it, reclycle bin broken and repaired, still the same error Used microsoftaccounts tool , this are the errors i got: Problem with microsoft account policy... <- this is the problem (didint fix) Trust this PC <- loop of redirections, cant get to trust this pc (only one with w8) Problems witht sytem registration : i think it is because of the soft system reset Some setting have sync turned off : i never configured anything to sync Rootcauses found and created logs : would like to know where the logs are saved... had to use a ".reg" file to change uac setting to never notify, thinking it would fix this, no, it stoped asking though, i can still open a cmd with Administrative rights, but cant access to UAC settings Accesed Administrator account (net user administrator /active:yes)and even with that account could change any settings so there it is, dont know what else to do in the moment (this pc broke with 8.1 update and was restored to factory configuration, it broke several drivers and kept most of the registry entries, i cant find the cause of this problem. other info: i tried to delete a file in a program folder and couldnt, downloaded unlocker to check first if it was permissions but no, it showed me a msg telling me that there wasnt any error, and if i would like to delete it, clicked on yes, and it did delete it, what amuses me is that i cant without this tool, not even using the feature that takes over ownership Edit: wow, in a not crappy pc chkdsk is fast, completed with no errors found : /

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  • Server 2008 Disk Management Hangs

    - by Payson Welch
    So I have looked everywhere for the solution to this and have tried many things. There is one post on SE related to this and I tried the suggested answer but I am still having problems. We have a server running Server 2008 R2 Standard x64. I need to increase the space of C: since the free space is running very low. However when I open Server Manager and try to go to the "Disk Management" snap-in it just hangs. There is a status message on the bottom of the window that says "Connecting to Virtual Disk Service...". Here are the steps I have taken: Ran sfc /scannow Set all of the drives to be dirty and rebooted so that they would be scanned Executed chkdsk /f /r /b /v on all of the drives. Checked for Windows updates (none). Verified that the services "Virtual Disk", "RPC Procedures" and "Plug and Play" are all running. One symptom is that the service "Virtual Disk" does not cleanly shut down. I receive a message about the process being unexpectedly terminated when I try to stop or restart it. Also I cannot find anything relevant in the event logs. Any ideas or suggestions?

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  • Controller Error: Do I need to worry?

    - by Kryten
    Hi, I have a HP Pavillion dv5224ea Laptop with Windows 7 on it. Recently I discovered a Error in Event Viewer: The driver detected a controller error on \Device\Ide\IdePort1. (more details): - System - Provider [ Name] atapi - EventID 11 [ Qualifiers] 49156 Level 2 Task 0 Keywords 0x80000000000000 - TimeCreated [ SystemTime] 2010-03-07T12:43:07.090197600Z EventRecordID 30198 Channel System Computer Alistair-Win7 Security - EventData \Device\Ide\IdePort1 0000100001000000000000000B0004C002000000850100C00000000000000000000000000000000000000000000000000000000004100000 -------------------------------------------------------------------------------- Binary data: In Words 0000: 00100000 00000001 00000000 C004000B 0008: 00000002 C0000185 00000000 00000000 0010: 00000000 00000000 00000000 00000000 0018: 00000000 00001004 In Bytes 0000: 00 00 10 00 01 00 00 00 ........ 0008: 00 00 00 00 0B 00 04 C0 .......À 0010: 02 00 00 00 85 01 00 C0 ......À 0018: 00 00 00 00 00 00 00 00 ........ 0020: 00 00 00 00 00 00 00 00 ........ 0028: 00 00 00 00 00 00 00 00 ........ 0030: 00 00 00 00 04 10 00 00 ........ Event Viewer is recording A LOT of these errors (sometimes 13, one after the other!). Do I need to worry? What does this error mean? What device could "\Device\Ide\IdePort1" be? What is a ATAPI Error? Do I need to re-install Windows? I generally find the occurs when I try to backup my machine (using Windows Backup) or when using a program that uses Volume Shadow Copy. I have run "sfc", no problems. There are no Device Errors in Device Manager. I have also run "vssadmin list writers", no problems. Whats going on??? Would it be a good idea to re-install Windows 7?

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  • What causes Windows Media Player on Windows 8 to not play the entire library?

    - by somequixotic
    Behavior 1: Verify that the WMP playlist is clear of all songs. Turn on the "Shuffle" and "Repeat" features. Double-click on a music track in the Library. Click the "Next" button (double right angle brackets). A random song from any track in the Library is randomly chosen and played. When observing the Playlist (clicking the "Play" tab), the entire contents of the Library appears in the Playlist. Behavior 2: Verify that the WMP playlist is clear of all songs. Turn on the "Shuffle" and "Repeat" features. Double-click on a music track in the Library. Click the "Next" button (double right angle brackets). The button visually depresses like it has registered the click, but nothing happens. Absolutely nothing. Moreover, the "Previous" button is grayed out. When observing the Playlist, only the one song that was double-clicked appears in the Playlist. What causes Behavior 2? I cannot correlate any specific action I've taken with Behavior 2, and Behavior 1 has been the case as long as I can remember, all the way back to Windows XP. Even earlier during my usage of Windows 8, I recall Behavior 1 working correctly. But suddenly, inexplicably, without changing any settings in WMP, Behavior 2 kicked in, and persists after reboots. I've tried sfc /scannow in an administrator prompt. All system files are in order. I've downloaded all Windows Updates and driver updates. I've attempted to alter WMP options and playback settings to no avail. So... what is causing Behavior 2? Is this an intended, valid behavior, or is something malfunctioning? How would I know what that "something" is? How would I go about fixing it without just reinstalling Windows 8 fresh?

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  • Installation Error on Windows Vista: "Side-by-Side configuration is incorrect"

    - by Maxim Z.
    NOTE: This is not a dupe of this other question. That question refers to a similar problem with 2 programs, while I'm only having it with 1, so the solution there doesn't apply to my situation. My relative asked me to install H&R Block 2009 on his Windows Vista 32-bit computer. I ran the installation program, which succeeded, but when I try to open the application itself, it gives me the following error: The application failed to start because its side-by-side configuration is incorrect. Please see the application event log for more detail. Here are the steps I've done so far to try and remedy this problem: In elevated command prompt, run the command: sfc /scannow Uninstall H&R Block 2009 Uninstall Microsoft Visual C++ 2005 Redistributable Reinstall Microsoft Visual C++ 2005 Redistributable by downloading from MSFT website Reinstall H&R Block 2009 This didn't fix it. I've searched for a long time and haven't found anything that works. The H&R Block site itself states that the way to fix this problem is to uninstall and reinstall H&R Block 2009. Has anyone run into this issue before? If so, how can I fix it? Thanks in advance.

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  • Task Manager Does Not Start Every Time

    - by diek
    I have had a problem that started some time ago, 6 months maybe. I should have noted the first instance but I didn't. I am using Windows 7 Pro, 32bit. Under normal circumstances I can open up the the Task Manager, via the task bar or cntrl alt del. When I get a program stuck, causing a freeze or non-responsive system I try to open the task manager. It will not work. I have had plenty of similar problems in the past and I had no trouble getting it open. I have searched the internet but the only results I can find are when the task manager will not start under any situation. I am running ESET NOD32 as the anti-virus. The latest example happened when I opened a new tab in Google and tried to copy an image. Google accounts for at least 50% of the examples. Ran System File Checker tool, sfc /scannow as recommended on another post. No errors returned. Any guidance would be appreciated.

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  • corrupted, hidden, wireless network adapter from "Network Connections" in Windows 7

    - by srihari reddy
    The issue is that when I install a wireless network adapter on my Windows 7 Professional machine I have no connectivity, the system tray icon has a red X. First, I tried the obvious, install updated drivers from the manufacturer. When I did this, the Network Connections icon had gray bars and there was no connectivity. So I tried installling the network adapter on a different computer on the same network and I verified that it does work with no issues. Next, I ran scan disk with no issues. Next, I ran sfc as admin with no issues. At this point I turned to the router and turned SSID broadcast on but that didn't help. I turned MAC address filtering off at the router but that didn't help. Whenever I installed the original network adapter (a wireless N usb adapter with WPA2 TKIP+AES) it showed up as "Wireless Network Connection 2" with a grayed out icon and no connectivity. Lastly, I tried installing two different "verified working" usb wireless adapters on to the Windows 7 Pro machine. The results were the same "Wireless Network Connection 2" that had a green bar icon but no connectivity. I installed the manufacturers software and it indicated the NIC was not there even thought the driver installed successfully in Device Manager. I guess I should mention, I first tried (insanely in vain) to use the (worthless) Windows Network troubleshooter. The results were....drumroll please... There is a problem with the network adapter... well No Duh! Also, during all of this the network adapter is always showing as "Working Properly" in the properties dialogue of Device Manager for the wireless NIC. I checked for hidden devices in Device Manager but there were none. Here is my fundamental question that I've tried to find in the Windows 7 support center with no luck. How do I remove/delete/uninstall network adapters from the Windows 7 registry? in particular hidden, corrupted network adapters, that used to be working.

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  • Can't connect to MS SQL Server database using SSMS

    - by Charles
    I have a database on line with Godaddy (who uses SQL Server 2005). They provide basic management tools, but tell you that for more advanced tools you can connect directly using SSMS. I followed their instructions to ensure my online database will accept remote connections, and can apparently log in using SSMS with success (after giving my hostname and access data). However: Now from in SSMS, when attempting to expand the "Databases" folder tree, I get the following error: Failed to retrieve data for this request. (Microsoft.SqlServer.Management.Sdk.Sfc) An exception occurred while executing a Transact-SQL statement or batch. (Microsoft.SqlServer.ConnectionInfo) The server principal "cmitchell" is not able to access the database "3pointdb" under the current security context. (Microsoft SQL Server, Error: 916) The irony is that 3pointdb isn't my database. It is just another in a long list of databases that show up when I access my Godaddy backend. From SSMS, I selected the default database to be the name of my database, which it did locate on the list when I browsed. Still same error message. It is trying to connect to a database that isn't mine! :( Godaddy support, after a bit of testing, said the problem isn't on their end. it's on mine. – Charles

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  • windows 7: Event 55 The file system structure on the disk is corrupt and unusable

    - by Radio
    Here is a real bad one! Windows 7 RTM with SP1 installed [Version 6.1.7601]. Recently tried to delete some folder on my hard drive and Windows prompted "Error 0x80070570: The file or directory is corrupted and unreadable", and at the same time placed an Event 55 describing "The file system structure on the disk is corrupt and unusable. Please run the chkdsk utility on \Device\HarddiskVolume2." Ran chkdsk, first with /f option, then with /r option. Result in both cases was: no errors found, 0 bad sectors. No problems chkdsk found at all! Went through StackExchange, Google and spent over 6 hours on this. Still cannot figure out the problem. Re-installing/Re-Formatting is not an option! What did I try: Hotfix - Windows6.1-KB982927-x64.msu - gave me an error about incompatibility with my computer, however it totally matches my system. CRC of hotfix was ok. Windows Repair Console found startup errors and fixed those, but this didn't help an issue, even by running chkdsk c: /R from it. http://support.microsoft.com/kb/246026 does not promise anything good. sfc /scannow does not help too. Replaced hard drive by cloning an old one using True Image, repeated all steps above. At the same time, some minor glitches started to appear in my Windows, like side panel and notification area settings are getting reset. Goal is to delete the folder and get rid of Event 55. Sounds like NTFS bug. Please help. This is completely ridiculous.

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  • Why does notepad crash on desktop files in the save-as dialog?

    - by deepc
    Here's a puzzling problem - maybe somebody has an idea. Right now I am out of ideas. On Win7 64bit, the following crashes Notepad: On Desktop, right click, select "New | Text Document". This creates "New Text Document.txt". Right click on that file, select "Edit". This opens notepad with the empty file. Select "File | Save as": Notepad crashes and Win7 reports that "Notepad has stopped working". Now, move the file to c:\temp and repeat steps 2 and 3: no crash this time and the save-as dialog appears normally. I can create similar steps for the "open" dialog. Things I have tried: Safe mode - does not work, same problem Create a new user and try again logged in as that user - no crash Name file differently, or create elsewhere and then move to desktop - same problem Use Wordpad instead - same problem Review shell extensions with ShellExView - nothing extraordinary here Stare at the event log entries for each of the crashes. Does not enlighten me. At time of crash look at the process explorer stack view. Hangs at a function "TaskDialog". sfc.exe /scannow repaired some files but the problem persists. This is how the event log entries look like: Log Name: Application Source: Application Error Date: 14.12.2010 00:33:48 Event ID: 1000 Task Category: (100) Level: Error Keywords: Classic User: N/A Description: Faulting application name: NOTEPAD.EXE, version: 6.1.7600.16385, time stamp: 0x4a5bc9b3 Faulting module name: COMCTL32.dll, version: 6.10.7600.16661, time stamp: 0x4c6f6e4b Exception code: 0xc000041d Fault offset: 0x00000000000db770 Faulting process id: 0x198 Faulting application start time: 0x01cb9b1e140ab92a Faulting application path: C:\Windows\system32\NOTEPAD.EXE Faulting module path: C:\Windows\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16661_none_fa62ad231704eab7\COMCTL32.dll What else should I try, short of dumping my user and starting over with a new profile? Thanks...

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  • Controller Error: Do I need to worry?

    - by Kryten
    I have a HP Pavillion dv5224ea Laptop with Windows 7 on it. Recently I discovered a Error in Event Viewer: The driver detected a controller error on \Device\Ide\IdePort1. (more details): - System - Provider [ Name] atapi - EventID 11 [ Qualifiers] 49156 Level 2 Task 0 Keywords 0x80000000000000 - TimeCreated [ SystemTime] 2010-03-07T12:43:07.090197600Z EventRecordID 30198 Channel System Computer Alistair-Win7 Security - EventData \Device\Ide\IdePort1 0000100001000000000000000B0004C002000000850100C00000000000000000000000000000000000000000000000000000000004100000 -------------------------------------------------------------------------------- Binary data: In Words 0000: 00100000 00000001 00000000 C004000B 0008: 00000002 C0000185 00000000 00000000 0010: 00000000 00000000 00000000 00000000 0018: 00000000 00001004 In Bytes 0000: 00 00 10 00 01 00 00 00 ........ 0008: 00 00 00 00 0B 00 04 C0 .......À 0010: 02 00 00 00 85 01 00 C0 ......À 0018: 00 00 00 00 00 00 00 00 ........ 0020: 00 00 00 00 00 00 00 00 ........ 0028: 00 00 00 00 00 00 00 00 ........ 0030: 00 00 00 00 04 10 00 00 ........ Event Viewer is recording A LOT of these errors (sometimes 13, one after the other!). Do I need to worry? What does this error mean? What device could "\Device\Ide\IdePort1" be? What is a ATAPI Error? Do I need to re-install Windows? I generally find the occurs when I try to backup my machine (using Windows Backup) or when using a program that uses Volume Shadow Copy. I have run "sfc", no problems. There are no Device Errors in Device Manager. I have also run "vssadmin list writers", no problems. Whats going on??? Would it be a good idea to re-install Windows 7?

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  • How to get back the themes feature in Windows XP?

    - by Martín M.
    When I try to set a visual style in Windows XP (the standard Luna, for example), I get one of these two: "Access denied" error. It works, but when I restart the computer, I get the Classic look again, with no errors. Also, the "Windows and icons" dropdown is grayed out in the "Appearance". This is a list of things I have tried, with no results: Making sure "Use visual styles on windows" is checked on System Properties Advanced Performance. Restarting the "Themes" service. It starts cleanly, no errors. Applying these two fixes: Kelly's Corner and tweaks.com. Running sfc /scannow and checking the integrity of uxtheme.dll against a clean installation of XP Restoring the whole \Windows\Resources\Themes directory. Creating a new user. The new user does not seem to suffer this problem. Maybe this is the solution, create a new user and migrating all the data, but it would be a pain, and I would prefer reinstalling the whole thing. I am using Windows XP Professional SP3, with no spyware, no virus, and no other visible malfunctions. How can I fix this?

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  • Control copy/paste doesn't work

    - by Guest
    I have a laptop HP PAVILION dv6-3126er with Windows 7 Home Edition installed and neither control copy nor control paste doesn't work (i've tried: ctrl+c, ctrl+v, shift+c, shift+v, ctrl + insert, shift + insert). I've tried to run a system check through cmd with sfc /scannow, it repaired something, i restarted but it didn't solve the problem. I've also tried many key combinations (like alt+ctrl+fn), but nothing works in any program. In Microsoft Word 2003 in the menu i have no key combination for copy/paste near them (in my previous comp they've been there - in brackets). Shift+Delete works by the way. I brought this laptop a few weeks ago, and i discovered this problem in the first days. I have no viruses because i have had no time to even connect him to internet. Anyways, i checked it for viruses - it is clean. I don't want to do system restore, because i see no reason to do it for a pretty clean system. I hope it is not a problem with the laptop itself. Maybe there is another reason? Maybe i need to do some more system checks? Any suggestions? Thanks in advance.

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  • Internet Explorer will not open

    - by KCotreau
    I recently migrated a company to a Microsoft domain environment, logged the users in under their new domain accounts, and then copied the old profiles to the new profile. I am not sure if that is related since they did not complain about it right away and it may have been a subsequent patch or something, but I have two XP computers that will not open IE8. You click on it, and it nothing graphically happens at all, but you can see a process in task manager. If you click many times, you get multiple instances. It will appear often TWICE per click. It still works in the old profile, so it is specific to the profile, and I would like to fix it rather than blow it away. Here is what I have done without success: Tried opening without add-ons (the one in System Tools) Reinstalled IE8 Ran SFC /SCANNOW I found a script that was supposed to repair any registry entries, and ran it. I tried exporting the whole HKCU\Software\Microsoft\Internet Explorer key and deleting it, hoping that when I restarted it, it would recreate it...No joy. I restored it. Any ideas?

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  • Small business server 2011 standard - applications randomly closing for remote desktop users

    - by Ash King
    Small business server 2011 standard - applications randomly closing for remote desktop users I have an issue where when you are connected through remote desktop (doesn't matter whether you have administrative rights or not). What happens: Any application that you run (outlook, word, excel, notepad, cmd etc..) the application will randomly crash and produce an error as such: Faulting application name: EXCEL.EXE, version: 14.0.6112.5000, time stamp: 0x4e9b2b30 Faulting module name: ieframe.dll, version: 8.0.7600.16930, time stamp: 0x4eeb0187 Exception code: 0xc0000005 Fault offset: 0x0000000000131e03 Faulting process id: 0x3d4c Faulting application start time: 0x01cecf3491388e43 Faulting application path: C:\Program Files\Microsoft Office\Office14\EXCEL.EXE Faulting module path: C:\Windows\System32\ieframe.dll Report Id: 1c06abd4-3b2b-11e3-bd8d-001999b270e9 I noticed the ieframe.dll, but its not constant for every application that crashes, e.g.: Faulting application name: OUTLOOK.EXE, version: 14.0.6109.5005, time stamp: 0x4e79b6c0 Faulting module name: PSTOREC.DLL_unloaded, version: 0.0.0.0, time stamp: 0x4a5be02a Exception code: 0xc0000005 Fault offset: 0x000007fef39c7158 Faulting process id: 0x43f8 Faulting application start time: 0x01cecf33fe5eec26 Faulting application path: C:\Program Files\Microsoft Office\Office14\OUTLOOK.EXE Faulting module path: PSTOREC.DLL Report Id: 0c0f5934-3b2b-11e3-bd8d-001999b270e9 I am unable to perform a sfc /scannow command due to the cmd.exe crashing as well.. I have performed a virus scan on the server which did originally pick up 5 viruses: riskware.tool.ck -> File riskware.tool.ck - > Memory Process trojan.agent.bdavgen -> File trojan.agent -> File HiJack.comsysapp -> Registry Data But after removing these and rebooting the machine we have had no luck Has anyone else ever come across this issue before? Also to elaborate it is happening as frequently as every minute.

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  • Win 7 x64 explorer.exe stops responding on copy/paste

    - by Sourabh
    Few months ago I changed my Win7 orb using this software. But it changed only the explorer.exe in C:\Windows. To solve that, I copied explorer.exe from there to C:\Windows\system32 and C:\Windows\SysWOW64 (Probably a bad idea). Things were working fine until a few days ago, it started giving me problems while copying. Sometimes, when I copy/paste, It works fine but sometimes it stays on that dialog box which looks like it is doing pre-copying things like counting number of files/file size etc. But its not. It stays on that screen forever. Now if I try to close it, title changes to cancelling but rest stays the same. If I try to close it too many times, explorer.exe crashes. And its not related to file-size. It may crash for 4Mb file and work fine for 10Gb file but some other time, it'll do the opposite. Is there any way to reset my explorer.exe and Is this because of explorer.exe or something else PS: I forgot to take backup of explorer.exe. PS2: I didn't install any software or downloaded anything that could harm my computer. EDIT I tried System Restore and SFC /scannow but they didn't help.

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  • Server 2008R2 Server Manager Roles and Features won't refresh or allow addition of new roles or features

    - by MattChorba
    I have a standalone DC in an isolated lab. I have installed the SUR tool and found no errors. I ran SFC and found no errors. I have attempted to install Windows Backup feature using Powershell, but received the same error about the computer needing to be restarted. Powershell cmdlets will list all of the installed roles and features. The rest of Server Manager works without problems. What can I do to get Server Manager Roles and Features working properly again? Picture of Error: CheckSUR.log: ================================= Checking System Update Readiness. Binary Version 6.1.7601.21645 Package Version 13.0 2011-11-28 13:20 Checking Windows Servicing Packages Checking Package Manifests and Catalogs Checking Package Watchlist Checking Component Watchlist Checking Packages Checking Component Store Summary: Seconds executed: 413 No errors detected (w) Unable to get system disk properties 0x0000045D IOCTL_STORAGE_QUERY_PROPERTY Disk Cache CheckSUR.persist.log: ================================= Checking System Update Readiness. Binary Version 6.1.7601.21645 Package Version 13.0 2011-11-28 13:20 Checking Windows Servicing Packages Checking Package Manifests and Catalogs Checking Package Watchlist Checking Component Watchlist Checking Packages Checking Component Store Summary: Seconds executed: 413 No errors detected (w) Unable to get system disk properties 0x0000045D IOCTL_STORAGE_QUERY_PROPERTY Disk Cache

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  • How to get back the themes feature in Windows XP?

    - by Martín M.
    When I try to set a visual style in Windows XP (the standard Luna, for example), I get one of these two: "Access denied" error. It works, but when I restart the computer, I get the Classic look again, with no errors. Also, the "Windows and icons" dropdown is grayed out in the "Appearance". This is a list of things I have tried, with no results: Making sure "Use visual styles on windows" is checked on System Properties Advanced Performance. Restarting the "Themes" service. It starts cleanly, no errors. Applying these two fixes: Kelly's Corner and tweaks.com. Running sfc /scannow and checking the integrity of uxtheme.dll against a clean installation of XP Restoring the whole \Windows\Resources\Themes directory. Creating a new user. The new user does not seem to suffer this problem. Maybe this is the solution, create a new user and migrating all the data, but it would be a pain, and I would prefer reinstalling the whole thing. I am using Windows XP Professional SP3, with no spyware, no virus, and no other visible malfunctions. How can I fix this?

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  • Access to CD/DVD Drive is Denied through Windows 7 Explorer (Permission Problem)

    - by Synetech inc.
    A while ago I started having trouble with my optical drives. Both of them keep showing up in Explorer as CD/DVD drives on boot, but as soon as I put a disc in either one, it suddenly turns into a hard-drive—“local disk” is displayed in the Type column, though the File System column remains UDF/CDFS. (I though that maybe it was a permission issue on the registry key in HKLM\System\CurrentControlSet..., but I’m not so certain because of the next test.) When I try to open a disc (of any type), I get an access denied error message. If I open an elevated command-prompt, I am able to access the files. Also, if I kill Explorer and run it from an elevated command-prompt (thus giving Explorer elevated permissions), then I can access the files from Explorer. I’ve tried uninstalling and reinstalling the devices without success. The security dialog indicates that there are none set for the drives (no owner and no permissions). I tried setting the owner, but am only able to do so if there is a disc in it (it complains if it is empty), but the settings do not stick (if I immediately open the security dialog after setting it, it is empty again). I tried setting permissions, but that gives an error. I’ve included a screencap-flowchart of the security dialog of one of the drives below. (Yes, I made sure that there are no upper- or lower-filters, and yes, I ran sfc. I also made sure that in the policy editor, “devices: restrict CD-ROM...” is not set.) Does anyone know what the owner and permissions are supposed to be for optical drives and how to reset them?

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  • My new SSD is causing issues. How can I solve them?

    - by Allan
    Computer specs 1 TB harddisc 120 GB 520intel SSD 8 GB DDR3 RAM Athlon Phenom II x64 955 3. 2ghz DK DFI Lanparty FX7900 M3H3 motherboard ASUS ATI RADEON HD6970 2 GB I have bought a new SSD (Intel 520, 120 GB), and wanted to use this as my system disc. I removed the other harddisc, and installed the SSD with the newest firmware. And then Windows 7 I updated Windows 7 with no problems and then put back my old harddrive. I formatted that old harddrive just to clean up at the same time... So at this stage everything was perfect. My new SSD was set as Master 0 Primary it boots on it and I have 1 TB emptyu harddrive I can use for whatever I want. So far no errors at all Now here is the problem, I installed a few games and everytime I tried to play the computer would say Windows must restart because DCOM server process launcher service terminated, or it says Windows must now restart because the Plug and Play service terminated unexpectedly Most commonly this error is caused by a rootkit virus, well I have tried formatting my entire computer, and running every antivirus I could find, so that shouldn't be it. I've also read somewhere it might happen when there are hardware issues. That on the otherhand would make sense, as I just put in a new SSD. I don't expect you to know this error. I haven't found anyone who knew it yet. maybe you can me guide through what might have gone wrong when I placed in the SSD? What have I checked regarding the SSD? It displays the right name when the computer starts up It has the newest firmware Did a 'sfc /scannow' which told me everything was fine I don't know what to do from here. Everything seems to work great with the drive. when I start playing games my computer crashes.

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  • Windows 7 BSOD, safe mode working,

    - by mil0ck
    I need help getting my dualboot with Windows 7 and Ubuntu 12.04 to work, and since I'm not to experienced with computers I've been pretty dumb. Here's what I've done, quite shortend though: First removed a Ubuntu 10.04 partion, and replaced bootloader using EasyBCD Installed Ubuntu 12.04 on same partion as before Decided I need more space so I shrinked my C: partion (Windows partion) using Here, after rebooting my computer, I was stuck a grub rescue, when booting up the computer I fixed that by using SuperGrubDisk Rescatux and then using my Windows Vista install disk to repair the computer (computer is using Windows 7) I know re-installed Ubuntu 12.04 on the linux partion and got the GRUB-bootloader working Then, after using my computer for several hours, I installed beta drivers (version 304.79) for my GeForce GTS 240 and then rebooted my computer. At the first boot (after reboot) my computer just crashed, and here I am When trying to boot Windows 7 now I get a Blue Screen Of Death. I can though boot in to safe mode with everything working. I have uninstalled the beta drivers and installed the same one as before but still the same problem. I have tried all the commands in Bootrec.exe and none is working. I can't neither find an OS when using Bootrec.exe/ScanOs. I have also tried running: sfc/scannow and that comes out clean. Short: My harddrive and files seems to be intact but when booting I get bluescreen. I can though boot in to safemode with everything working. I need help Thanks to anyone who even took the time to read that. //mil0ck

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