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• Soluto’s New Quick Question Button Makes Family Tech Support Simple

  - by Jason Fitzpatrick

  Soluto, a computer and boot management tool, now features a Quick Question button that allows the people you help out to easily click a button and send you both a short message and a screenshot of the problem. Any time your friend or family member presses F8, Soluto will take a screenshot of the screen, the Task Manager history, and a note from the user highlighting what issue they’re experiencing, and then email it all to you. After reviewing the email you can easily login to Soluto to remotely manage your friend’s computer and help with the problem. For more information about Soluto you can check out our previous reviews of the service here and here, or just hit up the link below to read more and take Soluto for a test drive. Soluto is a free service (for the first 5 computers), Windows only. Introducing Quick Question [The Soluto Blog] Java is Insecure and Awful, It’s Time to Disable It, and Here’s How What Are the Windows A: and B: Drives Used For? HTG Explains: What is DNS?

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• SmartAssembly Support: How to change the maps folder

  - by Bart Read

  If you've set up SmartAssembly to store error reports in a SQL Server database, you'll also have specified a folder for the map files that are used to de-obfuscate error reports (see Figure 1). Whilst you can change the database easily enough you can't change the map folder path via the UI - if you click on it, it'll just open the folder in Explorer - but never fear, you can change it manually and fortunately it's not that difficult. (If you want to get to these settings click the Tools > Options link on the left-hand side of the SmartAssembly main window.)   Figure 1. Error reports database settings in SmartAssembly. The folder path is actually stored in the database, so you just need to open up SQL Server Management Studio, connect to the SQL Server where your error reports database is stored, then open a new query on the SmartAssembly database by right-clicking on it in the Object Explorer, then clicking New Query (see figure 2).     Figure 2. Opening a new query against the SmartAssembly error reports database in SQL Server. Now execute the following SQL query in the new query window: SELECT * FROM dbo.Information You should find that you get a result set rather like that shown in figure 3. You can see that the map folder path is stored in the MapFolderNetworkPath column.   Figure 3. Contents of the dbo.Information table, showing the map folder path I set in SmartAssembly. All I need to do to change this is execute the following SQL: UPDATE dbo.Information SET MapFolderNetworkPath = '\\UNCPATHTONEWFOLDER' WHERE MapFolderNetworkPath = '\\dev-ltbart\SAMaps' This will change the map folder path to whatever I supply in the SET clause. Once you've done this, you can verify the change by executing the following again: SELECT * FROM dbo.Information You should find the result set contains the new path you've set.

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• Junior developer support

  - by lady_killer

  I am a junior developer in my first work experience after university. I joined the company as PHP developer but I ended up developing using C# and ASP.NET. Right from the start I did not receive any training in C# and I was assigned with ASP projects with quite tight deadlines scoped by Senior developers. The few project hand overs I had from other developers were brief and it looked like I had to discover the system myself, in really short time. This is my first job as web developer and I wonder whether it is normal not to have a kind of mentor to show me how to do things, especially because I am completely new to the technology. Also, do you have idea how to tackle this? As you can imagine, it gets really frustrating! Thank you!

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• How to communicate within a company what is being Continually Deployed

  - by Francis Spor

  I work for a small development company, 20 people total in the entire company, 3 in actual development, and we've adopted CD for our commits to trunk, and it works great, from a code management and up-time side. However - we're getting flak from our support staff and marketing department that they don't feel that they're getting enough lead time on new features and notifications on bug fixes that could change behavior. Part of why we love the CD system is for us in development, it's fast, we fix the bug, add the quick feature, close the Bugz and move on with our day to the next item. All members of our company are now on HipChat at all times, and when a deployment occurs, a message is sent to a room that all company members are in, letting them know what was just deployed (it just shows the commit messages from tip back to the last recorded deployment). We in development are also attempting to make sure that when we're making a change that modifies the UI or a public facing behavior, we post a screenshot to the All Company room and explain what the behavior change is, seeking pushback or concerns. Often, the response is silence. Sometimes, it's a few minor questions, but nothing that need stop the deployment from happening. What I'm wondering is how do other users of the CD method deal with notifications of new features and changes to areas of the company that are not development - and eventually on to customers in the world? Thanks, Francis

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• Sun Ray Hardware Last Order Dates & Extension of Premier Support for Desktop Virtualization Software

  - by Adam Hawley

  In light of the recent announcement  to end new feature development for Oracle Virtual Desktop Infrastructure Software (VDI), Oracle Sun Ray Software (SRS), Oracle Virtual Desktop Client (OVDC) Software, and Oracle Sun Ray Client hardware (3, 3i, and 3 Plus), there have been questions and concerns regarding what this means in terms of customers with new or existing deployments.  The following updates clarify some of these commonly asked questions. Extension of Premier Support for Software Though there will be no new feature additions to these products, customers will have access to maintenance update releases for Oracle Virtual Desktop Infrastructure and Sun Ray Software, including Oracle Virtual Desktop Client and Sun Ray Operating Software (SROS) until Premier Support Ends.  To ensure that customer investments for these products are protected, Oracle  Premier Support for these products has been extended by 3 years to following dates: Sun Ray Software - November 2017 Oracle Virtual Desktop Infrastructure - March 2017 Note that OVDC support is also extended to the above dates since OVDC is licensed by default as part the SRS and VDI products.   As a reminder, this only affects the products listed above.  Oracle Secure Global Desktop and Oracle VM VirtualBox will continue to be enhanced with new features from time-to-time and, as a result, they are not affected by the changes detailed in this message. The extension of support means that customers under a support contract will still be able to file service requests through Oracle Support, and Oracle will continue to provide the utmost level of support to our customers as expected,  until the published Premier Support end date.  Following the end of Premier Support, Sustaining Support remains an 'indefinite' period of time.   Sun Ray 3 Series Clients - Last Order Dates For Sun Ray Client hardware, customers can continue to purchase Sun Ray Client devices until the following last order dates: Product Marketing Part Number Last Order Date Last Ship Date Sun Ray 3 Plus TC3-P0Z-00, TC3-PTZ-00 (TAA) September 13, 2013 February 28, 2014 Sun Ray 3 Client TC3-00Z-00 February 28, 2014 August 31, 2014 Sun Ray 3i Client TC3-I0Z-00 February 28, 2014 August 31, 2014 Payflex Smart Cards X1403A-N, X1404A-N February 28, 2014 August 31, 2014 Note the difference in the Last Order Date for the Sun Ray 3 Plus (September 13, 2013) compared to the other products that have a Last Order Date of February 28, 2014. The rapidly approaching date for Sun Ray 3 Plus is due to a supplier phasing-out production of a key component of the 3 Plus.   Given September 13 is unfortunately quite soon, we strongly encourage you to place your last time buy as soon as possible to maximize Oracle's ability fulfill your order. Keep in mind you can schedule shipments to be delivered as late as the end of February 2014, but the last day to order is September 13, 2013. Customers wishing to purchase other models - Sun Ray 3 Clients and/or Sun Ray 3i Clients - have additional time (until February 28, 2014) to assess their needs and to allow fulfillment of last time orders.  Please note that availability of supply cannot be absolutely guaranteed up to the last order dates and we strongly recommend placing last time buys as early as possible.  Warranty replacements for Sun Ray Client hardware for customers covered by Oracle Hardware Systems Support contracts will be available beyond last order dates, per Oracle's policy found on Oracle.com here.  Per that policy, Oracle intends to provide replacement hardware for up to 5 years beyond the last ship date, but hardware may not be available beyond the 5 year period after the last ship date for reasons beyond Oracle's control. In any case, by design, Sun Ray Clients have an extremely long lifespan  and mean time between failures (MTBF) - much longer than PCs, and over the years we have continued to see first- and second generations of Sun Rays still in daily use.  This is no different for the Sun Ray 3, 3i, and 3 Plus.   Because of this, and in addition to Oracle's continued support for SRS, VDI, and SROS, Sun Ray and Oracle VDI deployments can continue to expand and exist as a viable solution for some time in the future. Continued Availability of Product Licenses and Support Oracle will continue to offer all existing software licenses, and software and hardware support including: Product licenses and Premier Support for Sun Ray Software and Oracle Virtual Desktop Infrastructure Premier Support for Operating Systems (for Sun Ray Operating Software maintenance upgrades/support)  Premier Support for Systems (for Sun Ray Operating Software maintenance upgrades/support and hardware warranty) Support renewals For More Information For more information, please refer to the following documents for specific dates and policies associated with the support of these products: Document 1478170.1 - Oracle Desktop Virtualization Software and Hardware Lifetime Support Schedule Document 1450710.1 - Sun Ray Client Hardware Lifetime schedule Document 1568808.1 - Document Support Policies for Discontinued Oracle Virtual Desktop Infrastructure, Sun Ray Software and Hardware and Oracle Virtual Desktop Client Development For Sales Orders and Questions Please contact your Oracle Sales Representative or Saurabh Vijay ([email protected])

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• Software for formatting / web-publishing tutorial-type, technical articles

  - by gojira

  I want to put some of my own technical writing on the web: tutorials, how-to's, conceptual articles about programming etc. I write mostly for myself yet, but think others can benefit from it so I want to put it online, and I also have plans of making everything more coherent and turning it into a book. My articles are not meant as a blog, they're just meant as a collection of tutorials and how-to's, but I think a blog-type software would probably be the most appropriate mode of formatting that kind of stuff. Right now I am using the blog feature of cite u like, which is very low tech and I really need something better. On my wish list is, among other things: code snippets in scrollable boxes syntax highlighting for source code snippets tagging articles with graphical icons according to topic, like in slashdot of course users (i.e. readers) should be able to comment on articles Also, just more options than a super-simple blog should look slick! should not look wikipedia-like Is there any software you can recommend for this purpose?

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• DOs and DON'Ts of a technical presentation

  - by TG

  I am preparing a technical presentation for my team. Audience : Our team Topic : Introduction to a new technology So I want to know about the primary necessary things for a good technical presentation and also DOs and DON'Ts for the same. some of my concerns are, 1. Whether to have slides or not (if needed then how many of them) 2. Coding a sample during presentation or preparing it before going for the presentation 3. Maximum duration of an technical presentation What is your thoughts on technical presentations from your past experience either as a presenter or as a listener.

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• How can a non-technical person learn to write a spec for small projects?

  - by Joseph Turian

  How can a non-technical person learn to write specs for small projects? A friend of mine is trying to outsource some development on a statistics project. In particular, he does a lot of work in excel, and wants to outsource the creation of scripts to do what he now does by hand. However, my friend is extremely non-technical. He is poor at writing technical specs. When he does write a spec, it is written the way you would describe doing something in excel (go to this cell and then copy the value to that cell). It is also overly verbose, and does examples several times. I'm not sure if he properly describes corner cases. The first project he outsourced was a failure. I think he overdescribed some details, but underdescribed corner cases. That and/or the coder he hired didn't think through the corner cases and ask appropriate questions. I'm not sure. I got on IM with him and it took me half an hour to dig out a description that should have taken five minutes or less to describe. I wrote the scripts for him at the end, but didn't examine why his process with the coder failed. He has asked me for help. However, I refuse to get involved, because taking his spec and translating it into clear requirements is 10x more work than executing on a clearly written spec. What is the right way for him to learn? Are there resources he could use? Are there ways he can learn from small, low-pressure practice projects with coders? Most of his scripts are statistical and data processing oriented. e.g. take this column and run an average over it. Remove these rows under these conditions. So the challenge is different than spec'ing a web app.

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• How can a non-technical person can learn to write a spec for small projects?

  - by Joseph Turian

  How can a non-technical person learn to write specs for small projects? A friend of mine is trying to outsource some development on a statistics project. In particular, he does a lot of work in excel, and wants to outsource the creation of scripts to do what he now does by hand. However, my friend is extremely non-technical. He is poor at writing technical specs. When he does write a spec, it is written the way you would describe doing something in excel (go to this cell and then copy the value to that cell). It is also overly verbose, and does examples several times. I'm not sure if he properly describes corner cases. The first project he outsourced was a failure. I think he overdescribed some details, but underdescribed corner cases. That and/or the coder he hired didn't think through the corner cases and ask appropriate questions. I'm not sure. I got on IM with him and it took me half an hour to dig out a description that should have taken five minutes or less to describe. I wrote the scripts for him at the end, but didn't examine why his process with the coder failed. He has asked me for help. However, I refuse to get involved, because taking his spec and translating it into clear requirements is 10x more work than executing on a clearly written spec. What is the right way for him to learn? Are there resources he could use? Are there ways he can learn from small, low-pressure practice projects with coders? [edit: Most of his scripts are statistical and data processing oriented. e.g. take this column and run an average over it. Remove these rows under these conditions. So the challenge is different than spec'ing a web app.]

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• Cheating on Technical Debt

  - by Tony Davis

  One bad practice guaranteed to cause dismay amongst your colleagues is passing on technical debt without full disclosure. There could only be two reasons for this. Either the developer or DBA didn’t know the difference between good and bad practices, or concealed the debt. Neither reflects well on their professional competence. Technical debt, or code debt, is a convenient term to cover all the compromises between the ideal solution and the actual solution, reflecting the reality of the pressures of commercial coding. The one time you’re guaranteed to hear one developer, or DBA, pass judgment on another is when he or she inherits their project, and is surprised by the amount of technical debt left lying around in the form of inelegant architecture, incomplete tests, confusing interface design, no documentation, and so on. It is often expedient for a Project Manager to ignore the build-up of technical debt, the cut corners, not-quite-finished features and rushed designs that mean progress is satisfyingly rapid in the short term. It’s far less satisfying for the poor person who inherits the code. Nothing sends a colder chill down the spine than the dawning realization that you’ve inherited a system crippled with performance and functional issues that will take months of pain to fix before you can even begin to make progress on any of the planned new features. It’s often hard to justify this ‘debt paying’ time to the project owners and managers. It just looks as if you are making no progress, in marked contrast to your predecessor. There can be many good reasons for allowing technical debt to build up, at least in the short term. Often, rapid prototyping is essential, there is a temporary shortfall in test resources, or the domain knowledge is incomplete. It may be necessary to hit a specific deadline with a prototype, or proof-of-concept, to explore a possible market opportunity, with planned iterations and refactoring to follow later. However, it is a crime for a developer to build up technical debt without making this clear to the project participants. He or she needs to record it explicitly. A design compromise made in to order to hit a deadline, be it an outright hack, or a decision made without time for rigorous investigation and testing, needs to be documented with the same rigor that one tracks a bug. What’s the best way to do this? Ideally, we’d have some kind of objective assessment of the level of technical debt in a software project, although that smacks of Science Fiction even as I write it. I’d be interested of hear of any methods you’ve used, but I’m sure most teams have to rely simply on the integrity of their colleagues and the clear perceptions of the project manager… Cheers, Tony.

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• Support Changes for PeopleSoft Applications

  - by Marc Weintraub

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman";} To ensure Oracle’s PeopleSoft applications customers continue to receive world class support from Oracle and have ample opportunity to upgrade to PeopleSoft Release 9.2, Oracle recently announced the following changes to Oracle’s Lifetime Support: Extended Support for PeopleSoft Release 9.0 until June 2015 Waiver of Extended Support Fees on PeopleSoft Release 9.0 Waiver of Extended Support Fees on PeopleSoft Release 9.1 The extension of Oracle Extended Support for PeopleSoft Release 9.0 applications from various months in 2014 to June 2015 is documented in the “Oracle Lifetime Support Policy” for Oracle Applications found here: http://www.oracle.com/us/support/library/lifetime-support-applications-069216.pdf The waiver of Oracle Extended Support uplift fees on PeopleSoft Release 9.0 and PeopleSoft Release 9.1 applications is documented in the “Oracle Software Technical Support Policies” found here: http://www.oracle.com/us/support/library/057419.pdf Furthermore, Oracle also recently announced Oracle Advanced Customer Support (ACS) service offerings for PeopleSoft Payroll for North America and PeopleSoft Global Payroll Release 8.9* to provide tax, legal, and regulatory updates. For more information on the Oracle Advance Customer Support (ACS) service offerings contact [email protected]. *select country extensions only including: France, Spain, Mexico, United Kingdom, India, Australia, and New Zealand

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• Official end of support date for Internet Explorer 6 on Windows XP

  - by scunliffe

  If I read the docs on Windows Service Pack support policies, and the specific Internet Explorer lifecycle support page as well as the Wikipedia page I've deduced that: IE6 support ends/ended at: Windows 2000 Ended (date unknown) Windows XP SP0 (RTM) Ended Home: 30-Aug-2003 Pro: 30-Sep-2004 SP1 Ended Home: 11-Jul-2004 Pro: 11-Jul-2004 SP2 Home: 13-Jul-2010 Pro: 13-Jul-2010 SP3 (released: April 21, 2008) Home: ??? Pro: ??? What isn't clear is the Windows XP SP3 scenario. In "human" terms, when is the end of support for IE6 on Windows XP SP3? e.g. if there is never a Windows XP SP4... or heaven forbid, an SP4 is released. I realize this doesn't force people to upgrade etc. however I'm trying to get a "semi" official word on when IE6 moves into the "not supported" category. I'm not interested in philosophical answers e.g. "big enterprise won't upgrade but they will expect support into 2017" stuff... I just want the "clear answer" in terms of official Microsoft support.

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• Best way to relate code smells to a non technical audience?

  - by Ed Guiness

  I have been asked to present examples of code issues that were found during a code review. My audience is mostly non-technical and I want to try to express the issues in such a way that I convey the importance of "good code" versus "bad code". But as I review my presentation it seems to me I've glossed over the reasons why it is important to write good code. I've mentioned a number of reasons including ease of maintenance, increased likelihood of bugs, but with my "non tech" hat on they seem unconvincing. What is your advice for helping a non-technical audience relate to the importance of good code?

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• How to convince management to deal with technical debt?

  - by Desolate Planet

  This is a question that I often ask myself when working with developers. I've worked at four companies so far, and I've noticed a lack of attention to keeping code clean and dealing with technical debt that hinders future progress in a software app. For example, the first company I worked for had written a database from scratch rather than take something like MySQL and that created hell for the team when refacoring or extending the app. I've always tried to be honest and clear with my manager when he discusses projections, but management doesn't seem interested in fixing what's already there and it's horrible to see the impact it has on team morale and in their attitude towards others. What are your thoughts on the best way to tackle this problem? What I've seen is people packing up and leaving and the company becomes a revolving door with developers coming and and out and making the code worse. How do you communicate this to management to get them interested in sorting out technical debt?

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• How can I quantify the amount of technical debt that exists in a project?

  - by Erik Dietrich

  Does anyone know if there is some kind of tool to put a number on technical debt of a code base, as a kind of code metric? If not, is anyone aware of an algorithm or set of heuristics for it? If neither of those things exists so far, I'd be interested in ideas for how to get started with such a thing. That is, how can I quantify the technical debt incurred by a method, a class, a namespace, an assembly, etc. I'm most interested in analyzing and assessing a C# code base, but please feel free to chime in for other languages as well, particularly if the concepts are language transcendent.

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• How can I convince management to deal with technical debt?

  - by Desolate Planet

  This is a question that I often ask myself when working with developers. I've worked at four companies so far and I've become aware of a lack of attention to keeping code clean and dealing with technical debt that hinders future progress in a software app. For example, the first company I worked for had written a database from scratch rather than use something like MySQL and that created hell for the team when refactoring or extending the application. I've always tried to be honest and clear with my manager when he discusses projections, but management doesn't seem interested in fixing what's already there and it's horrible to see the impact it has on team morale. What are your thoughts on the best way to tackle this problem? What I've seen is people packing up and leaving. The company then becomes a revolving door with developers coming in and out and making the code worse. How do you communicate this to management to get them interested in sorting out technical debt?

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• Is software support an option for your career?

  - by Maria Sandu

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 If you have a technical background, why should you choose a career in support? We have invited Serban to answer these questions and to give us an overview of one of the biggest technical teams in Oracle Romania. He’s been with Oracle for 7 years leading the local PeopleSoft Financials & Supply Chain Support team. Back in 2013 Serban started building a new support team in Romania – Fusion HCM. His current focus is building a strong support team for Fusion HCM, latest solution for Business HR Professionals from Oracle. The solution is offered both on Premise (customer site installation) but more important as a Cloud offering – SaaS.  So, why should a technical person choose Software Support over other technical areas?  “I think it is mainly because of the high level of technical skills required to provide the best technical solutions to our customers. Oracle Software Support covers complex solutions going from Database or Middleware to a vast area of business applications (basically covering any needs that a large enterprise may have). Working with such software requires very strong skills both technical and functional for the different areas, going from Finance, Supply Chain Management, Manufacturing, Sales to other very specific business processes. Our customers are large enterprises that already have a support layer inside their organization and therefore the Oracle Technical Support Engineers are working with highly specialized staff (DBA’s, System/Application Admins, Implementation Consultants). This is a very important aspect for our engineers because they need to be highly skilled to match our customer’s specialist’s expectations”.  What’s the career path in your team? “Technical Analysts joining our teams have a clear growth path. The main focus is to become a master of the product they will support. I think one need 1 or 2 years to reach a good level of understanding the product and delivering optimal solutions because of the complexity of our products. At a later stage, engineers can choose their professional development areas based on the business needs and preferences and then further grow towards as technical expert or a management role. We have analysts that have more than 15 years of technical expertise and they still learn and grow in technical area. Important fact is, due to the expansion of the Romanian Software support center, there are various management opportunities. So, if you want to leverage your experience and if you want to have people management responsibilities Oracle Software Support is the place to be!”  Our last question to Serban was about the benefits of being part of Oracle Software Support. Here is what he said: “We believe that Oracle delivers “State of the art” Support level to our customers. This is not possible without high investment in our staff. We commit from the start to support any technical analyst that joins us (being junior or very senior) with any training needs they have for their job. We have various technical trainings as well as soft-skills trainings required for a customer facing professional to be successful in his role. Last but not least, we’re aiming to make Oracle Romania SW Support a global center of excellence which means we’re investing a lot in our employees.”  If you’re looking for a job where you can combine your strong technical skills with customer interaction Oracle Software Support is the place to be! Send us your CV at [email protected]. /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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• Microsoft Technical Computing

  - by Daniel Moth

  In the past I have described the team I belong to here at Microsoft (Parallel Computing Platform) in terms of contributing to Visual Studio and related products, e.g. .NET Framework. To be more precise, our team is part of the Technical Computing group, which is still part of the Developer Division. This was officially announced externally earlier this month in an exec email (from Bob Muglia, the president of STB, to which DevDiv belongs). Here is an extract: "… As we build the Technical Computing initiative, we will invest in three core areas: 1. Technical computing to the cloud: Microsoft will play a leading role in bringing technical computing power to scientists, engineers and analysts through the cloud. Existing high- performance computing users will benefit from the ability to augment their on-premises systems with cloud resources that enable ‘just-in-time’ processing. This platform will help ensure processing resources are available whenever they are needed—reliably, consistently and quickly. 2. Simplify parallel development: Today, computers are shipping with more processing power than ever, including multiple cores, but most modern software only uses a small amount of the available processing power. Parallel programs are extremely difficult to write, test and trouble shoot. However, a consistent model for parallel programming can help more developers unlock the tremendous power in today’s modern computers and enable a new generation of technical computing. We are delivering new tools to automate and simplify writing software through parallel processing from the desktop… to the cluster… to the cloud. 3. Develop powerful new technical computing tools and applications: We know scientists, engineers and analysts are pushing common tools (i.e., spreadsheets and databases) to the limits with complex, data-intensive models. They need easy access to more computing power and simplified tools to increase the speed of their work. We are building a platform to do this. Our development efforts will yield new, easy-to-use tools and applications that automate data acquisition, modeling, simulation, visualization, workflow and collaboration. This will allow them to spend more time on their work and less time wrestling with complicated technology. …" Our Parallel Computing Platform team is directly responsible for item #2, and we work very closely with the teams delivering items #1 and #3. At the same time as the exec email, our marketing team unveiled a website with interviews that I invite you to check out: Modeling the World. Comments about this post welcome at the original blog.

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• Updated Technical Best Practices whitepaper

  - by ACShorten

  The Technical Best Practices whitepaper has been updated with the latest advice. This edition of the whitepaper covers advice from our internal management team from the product group that manages our environments. Our product teams manage over 1500+ copies of the product, covering every version, every platform and every phase of our development, testing and production product development cycle. The technical team managing that group of environments has compiled some additional advice that has been incorporated into the Technical Best Practices and other whitepapers (inclusding Performance Troubleshooting and the Software Configuration Management Series). New advice includes new installation advice, advanced settings, new security settings and advice for both Oracle WebLogic and IBM WebSphere installations. The Technical Best Practices whitepaper is available from My Oracle Support at Doc Id: 560367.1. To assist readers of past editions of the whitepaper, new or updated advice is marked with an appropriate graphic.

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• Estimating time for planning and technical design using Evidence Based Scheduling

  - by Turgs

  I'm at the beginning of a development project in a large organization. The Functional Requirements are currently being worked out and documented with our business stakeholders by our Enterprise Design department. I'm required to produce Technical Design Documents and manage the team to actually build the solution. I'm wanting to try Evidence Based Scheduling, but as I understand, part of that is breaking the job down into small tasks that are less than 14 hours in duration, which requires me to have already done the Technical Design. Therefore, can Evidence Based Scheduling only be used after the Technical Design has been done? How do you then plan and estimate the time it may take to come up with the Technical Design?

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• Where to find Hg/Git technical support?

  - by Rook

  Posting this as a kind of a favour for a former coleague, so I don't know the exact circumstances, but I'll try to provide as much info as I can ... A friend from my old place of employment (maritime research institute; half government/commercial funding) has asked me if I could find out who provides technical support (commercial) for two major DVCS's of today - Git and Mercurial. They have been using VCS for years now (Subversion while I was there, don't know what they're using now - probably the same), and now they're renewing their software licences (they have to give a plan some time in advance for everything ... then it goes "through the system") and although they will be keeping Subversion as well, they would like to justify beginning of DVCS as an alternative system (most people root for Mercurial since it seems simpler; mostly engineers and physicians there who are not that interested in checking Git repos for corruption and the finer workings of Git, but I believe any one of the two could "pass") - but it has to have a price (can be zero; no problem there) and some sort of official technical support. It is a pro forma matter, but it has to be specified. Most of the people there are using one of the two already, but this has to be specified to be official. So, I'm asking you - do you know where could one go for Git or Mercurial technical support (can be commercial)? Technical forums and the like are out of the question. It has to work on the principle: - I have a problem. - I post a question with the details. - I get an answer in specified time. It can be "we cannot do that." but it has to be an official answer and given in agreed time. I'm sure by now most of you understand what I'm asking, but if not - post a comment or similar. Also, if you think of any reasons which could decide justification of introducing Git/Hg from an technical and administrative viewpoint, feel free to write them down also.

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• Run On Sentences in Technical Writing

  - by Sean Noodleson Neilan

  This is just a question to think about. When you write technical documentation and programming comments, do you ever find yourself writing run-on sentences in order to be more precise? Is packing more technical information into one sentence better than creating many little sentences each with a little bit of technical information? I know it's better to have lots of little classes in their own little files. Perhaps this doesn't apply to writing?

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• Insights From a Non-Geek Working With Technical Developers at a Software Startup

  Everyone is wired differently. Some people are artistic, some are leaders and some are highly technical. Most of the time, it is fairly difficult for these different types of people to communicate effectively and understand each others' limitations and strengths. This can be especially true if you find yourself working as a non-technical employee in a highly technical field such as software development.

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• Oracle Database Appliance Technical Boot Camp

  - by mseika

  Oracle Database Appliance Technical Boot Camp Wednesday 19th September 9.30 – 16.30 This session is designed to give our partners detailed sales and technical information to familiarise themselves with the Oracle Database Appliance. It is split into two sessions, the first aimed at sales and pre-sales technical support, and the second aimed at pre-sales and technical implementation staff. The agenda is as follows: Part 1 Oracle Engineered Systems Introducing the Oracle Database Appliance What is the target market? Competitive positioning Sales Plays Up sell opportunities Resell requirements and process Part 2 Hardware internals Download the appliance software kit Disabling / enabling cores Configuration and setup Oracle 11g R2 overview Backup strategies Please register here.

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• What is a "Technical Programmer"? [closed]

  - by Mike E

  I've noticed in job posting boards a few postings, all from European companies in the games industry, for a "Technical Programmer". The job description in both was similar, having to do with tools development, 3d graphics programming, etc. It seems to be somewhere between a Technical Artist who's more technical than artist or who can code, and a Technical Director but perhaps without the seniority/experience. Information elsewhere on the position is sparse. The title seems redundant and I haven't seen any American companies post jobs by that name exactly. One example is this job posting on gamedev.net which isn't exactly thorough. In case the link dies: Subject: Technical Programmer Frictional Games, the creators of Amnesia: The Dark Descent and the Penumbra series, are looking for a talented programmer to join the company! You will be working for a small team with a big focus on finding new and innovating solutions. We want you who are not afraid to explore uncharted territory and constantly learn new things. Self-discipline and independence are also important traits as all work will be done from home. Some the things you will work with include: 3D math, rendering, shaders and everything else related. Console development (most likely Xbox 360). Hardware implementations (support for motion controls, etc). All coding is in C++, so great skills in that is imperative. As I mentioned, the job title has appeared from European companies so maybe it goes by another title in America. What other titles might this specialization of programmer go by?

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