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  • SQL SERVER – Detecting guest User Permissions – guest User Access Status

    - by pinaldave
    Earlier I wrote the blog post SQL SERVER – Disable Guest Account – Serious Security Issue, and I got many comments asking questions related to the guest user. Here are the comments of Manoj: 1) How do we know if the uest user is enabled or disabled? 2) What is the default for guest user in SQL Server? Default settings for guest user When SQL Server is installed by default, the guest user is disabled for security reasons. If the guest user is not properly configured, it can create a major security issue. You can read more about this here. Identify guest user status There are multiple ways to identify guest user status: Using SQL Server Management Studio (SSMS) You can expand the database node >> Security >> Users. If you see the RED arrow pointing downward, it means that the guest user is disabled. Using sys.sysusers Here is a simple script. If you notice column dbaccess as 1, it means that the guest user is enabled and has access to the database. SELECT name, hasdbaccess FROM sys.sysusers WHERE name = 'guest' Using sys.database_principals and sys.server_permissions This script is valid in SQL Server 2005 and a later version. This is my default method recently. SELECT name, permission_name, state_desc FROM sys.database_principals dp INNER JOIN sys.server_permissions sp ON dp.principal_id = sp.grantee_principal_id WHERE name = 'guest' AND permission_name = 'CONNECT' Using sp_helprotect Just run the following stored procedure which will give you all the permissions associated with the user. sp_helprotect @username = 'guest' Disable Guest Account REVOKE CONNECT FROM guest Additionally, the guest account cannot be disabled in master and tempdb; it is always enabled. There is a special need for this. Let me ask a question back at you: In which scenario do you think this will be useful to keep the guest, and what will the additional configuration go along with the scenario? Note: Special mention to Imran Mohammed for being always there when users need help. Reference: Pinal Dave (http://blog.sqlauthority.com) Filed under: PostADay, SQL, SQL Authority, SQL Query, SQL Security, SQL Server, SQL Tips and Tricks, T SQL, Technology

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  • Exchange accidentally forwards sent mails from one User to another User's Inbox

    - by Das Butterschnitzel
    Like the Topic says: Our Exchange Server accidentally forwards sent mails from one User to another User's Inbox. The sent mails are mostly to Outbound Adresses and they where successfully delivered but all those sent Mails are accidentally forwarded into our Info Mail account. There are no Outlook rules defined and the forward routing in exchange is not used, for such things. I really don´t know the cause of the problem and i don´t know where I have to look, because I´m new to exchange...

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  • Why can't get past the user info screen when installing 10.10?

    - by Faceless
    I have a Dell Inspiron 1318 (07-08?) with an Intel Cored 2 Duo Processor and 3 GB of RAM. I can run Ubuntu 10.10 from the disk, but I've tried to install it three times with no success. As the files are installing, the program asks me to enter my user information. I'm fine through the time zone screen, and fine through the keyboard screen. But when it asks me to set my used name and password, the "next" button stays ghosted out no matter what I enter. Eventually, the installation gets to the point where it says it's waiting for me, but no matter what I do I can't get the "next" button to click. I'm a complete newbie, and I've been stuck at the same spot three times. If anyone has any idea what's going wrong, I'd love to hear about it.

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  • Why do some user agents have spam urls in them (and why are they always Opera/Presto User-Agents)?

    - by Erx_VB.NExT.Coder
    If you go to (say) the last 100 entries (visits) to the botsvsbrowsers.com website (exact link, feel free to take a look: http://www.botsvsbrowsers.com/recent/listings/index.html ), you'd notice that almost every User Agent that has the keywords "Opera" and "Presto" inside them, will almost certainly have a web link (URL/Web Address) inside it, and it won't just be a normal web address, but a HTML anchor tag/link to that address. Why is this so, I could not even find a single discussion about it on the internet, nowhere, I tried varying my search terms many times. If the user agent contains the words "Opera" and "Presto" it doesnt mean it will have this weblink, but it means there is about an 80% change that it will. A typical anchor tag/link inside a user agent will look like this: Mozilla/4.0 <a href="http://osis-uk.co.uk/disabled-equipment">disability equipment</a> (Windows NT 5.1; U; en) Presto/2.10.229 Version/11.60 If you check it out at the website, http://www.botsvsbrowsers.com/recent/listings/index.html you will notice that the back and forward arrows are in there unescaped format. This isn't just true for botsvsbrowsers, but several other user agent listing sites. I'm really confused and feel line I'm in a room full of 10,000 people and am the only one seeing this ghost :). If I'm doing statistical analysis, should I include or exclude this type of user agent from my listing (ie: are these just normal users who've set their user agents to attempt to drive some traffic to their sites as they browser the web), or is there something else going on? The fact that it is so consistent in terms of its format leads me to believe that it is an automated process (the setting or alteration of the user agent) so I cannot decide or understand the process by which this change is made (I know how to change a user agent), but unsure which program or facility is doing this, especially since it is exclusive to Opera (Presto) user agents that are beyond I think an 8 or 9 point something browser version. I've run some statistical tests, parsing entries from all over the place, writing custom programs, to get a better understanding of this. Keep in mind that I see normal URL's in user agents infrequently, they are just text such as +http://www.someSite.com appended to a user agent normally, especially if its a crawler or bot it provided its service URL, this is normal and isnt done with an embedded link (A HREF=) etc, so I'm not talking about "those".

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  • Translation and Localization Resources for UX Designers

    - by ultan o'broin
    Here is a handy list of translation and localization-related resources for user experience professionals. Following these will help you design an easily translatable user experience. Most of the references here are for web pages or software. Fundamentally, remember your designs will be consumed globally, and never divorce the design process from the development or deployment effort that goes into bringing your designs to life in code. Ask yourself today: Do you know how the text you are using in your designs are delivered to the customer, even in English? Key areas that UX designers always seen to fall foul of, in my space anyway, are: Terminology that is impossible to translate (jargon, multiple modifiers, gerunds) or is used inconsistently Poorly written, verbose text (really, just write well in English, no special considerations) String construction (concatenation of parts assembled dynamically) Composite widget positioning (my favourite) Hard-coded fonts, small font sizes, or character formatting or casing that doesn't work globally Format that is not separate from content Restricted real estate not allowing for text expansion in translation Forcing formatting with breaks, and hard-coding alphabetical sorting Graphics that do not work in Bi-Di languages (because they indicate directionality and can't flip) or contain embedded text. The problems of culturally offensive icons are well known by now in the enterprise applications space, though there are some dangers, such as the use of flags to indicate language, for example. Resources Internationalization Techniques: Authoring HTML & CSS Global By Design Insert Title Here : Variables in Interface Language Prose: Internationalisation Doc and help considerations I can deal with later.

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  • Learning to Grow

    - by jack.flynn
    A Conversation with Ted Simpson of HEUG A great place to revisit Oracle OpenWorld year round is OracleWebVideo on YouTube. Oracle Magazine Senior Editor Jeff Erickson sat down with Ted Simpson at last year's Oracle OpenWorld to find out how the Higher Education Users Group (HEUG) is helping hundreds of member institutions and thousands of individuals across the globe meet the technological challenges in colleges and universities. Simpson joined HEUG back when it was a PeopleSoft special interest group. Now that higher education institutions have expanded into IT infrastructures the size of global corporations or small municipalities, his user group has also been challenged by growth.

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  • Interpretation of empty User-agent

    - by Amit Agrawal
    How should I interpret a empty User-agent? I have some custom analytics code and that code has to analyze only human traffic. I have got a working list of User-agents denoting human traffic, and bot traffic, but the empty User-agent is proving to be problematic. And I am getting lots of traffic with empty user agent - 10%. Additionally - I have crafted the human traffic versus bot traffic user agent list by analyzing my current logs. As such I might be missing a lot of entries in there. Is there a well maintained list of user agents denoting bot traffic, OR the inverse a list of user agents denoting human traffic?

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  • Cox Communications' Strategic Approach to Enterprise User Experience: How Change Management and Usab

    - by Applications User Experience
    Author: Anna Wichansky, Senior Director, Applications User Experience, and Chair, Oracle Usability Advisory Board As part of our work in the User Experience group, our teams often go to Customer events such as the Higher Education User Group (HEUG) conference, Alliance 2010. This year's event was held in San Antonio, Texas, and was attended by hundreds of higher education, government, and public sector users of Oracle applications. The User Assistance team used this opportunity to reach out to customers in the Educational and Government sectors to better understand how their organizations are currently approaching help, messages, and other forms of user assistance. What is User Assistance? For us, user assistance is more than the old books of users' manuals and documentation. User assistance is anything that helps users get their jobs done quickly and efficiently. Instead of expecting users to stop and look through a guide or manual, we have been developing solutions that are embedded within the interface. We know that when people are having difficulty with a task, they want to be able to search efficiently for solutions and collaborate with coworkers. We know that they want to find their answers right there, right then, so that they can get on with their work. In our interviews at Alliance, we wanted to learn what the participants could tell us about what was happening on their campuses and in their institutions. Figure 1. For Oracle User Assistance, it's not just about books any more. So what did we do? Off to Texas, we recruited 10 people from nine different government and education organizations to come to our Oracle User Experience Onsite Usability Labs. We conducted one-hour interviews with these folks and asked them all about User Assistance--what people are doing, what they would like to do, what technologies they are using, what they would like to use, and ultimately what should we as a company be planning for our future products. We used this as an opportunity also to show them some of our design concepts for Fusion User Assistance, our next generation of user assistance based on the best of our user assistance in other products. Figure 2. Interviewing a technical user at Alliance. What we learned... People are not using paper or online manuals anymore. They don't want to see a manual that is written for technical users and that doesn't make sense to the ordinary end user. They really don't want to have to flip through a manual trying to find an answer to their question. Even when the answer might be tailored to their organization, they don't want to dig through documentation. When they need an answer now, they don't have the patience to dig for something that might or might not be clearly written. What does it mean to an organization when users don't want to deal with documentation? In many cases, it means that frustrated users make phone calls to try to find the answers that they need immediately. Phone calls are expensive to an organization and frustrating to the technical support staff who have provided documentation that no one wants to read anymore. If they don't call, they email for help often, and many users are asking for the same information. The bottom line is that if they could get that help immediately in the interface, they wouldn't have to make those calls or send those emails -- and that saves time and money. Our Fusion User Assistance options to customize help and get help for the task immediately were seen as an opportunity by these technical users to build the solutions that their users need and want. Figure 3. Joyce Ohgi and Laurie Pattison of Applications UX. Chicken Fried Steak. That was huge. But then, this was Texas, where we discovered a lot of things come very big. Drinks are served in quart-size glasses and dishes like Chicken Fried Steaks are served on platters not plates. We saw three-pound cinnamon rolls that you down with tea sweet enough to curl your hair. Deep in the heart of Texas, we learned a lot, and we ate even more.

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  • Real User Experience Insight: Oracle’s Approach to User Experience

    - by JuergenKress
    This self-study course is the first in a series about Oracle Real User Experience Insight. Intended for a broad, general audience, this course begins with a discussion on why user experience is important, followed by Oracle’s approach to user experience. Next, several use cases for Real User Experience Insight is presented. The course ends by showing how Real User Experience Insight is integrated with Oracle Enterprise Manager 12c. This course is a suggested prerequisite for the other two self-studies in this series, one that focuses on basic navigation, data structures and workflows, and the other that focuses on best practices in deployment. SOA & BPM Partner Community For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit  www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Mix Forum Technorati Tags: real user experience,education,training,SOA Community,Oracle SOA,Oracle BPM,Community,OPN,Jürgen Kress

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  • enabling a user (created with adduser command) for lightdm graphical login

    - by Basile Starynkevitch
    I just installed Ubuntu 12.04 AMD64 on a new (empty) hard disk (because the previous crashed) Since I am quite familiar with Debian, I created two accounts with the adduser command. Since I am also having an NFSv3 file system, I explictly gave user ids when creating them (for simplicity, I keep the same user id on the home server, running Debian; the user names contain digits; I'm not using LDAP), e.g. # grep bethy /etc/passwd bethy46:x:501:501:Bethy XXX,,,06123456:/home/bethy:/bin/bash # grep bethy /etc/group bethy64:x:501: # grep bethy /etc/shadow bethy46:$6$vQ-wmuchmorethings-2o/:15479:0:99999:7:: Of course /home/bethy exists The actual user name is slightly different, and I am not showing the real entries (for obvious privacy reasons) However, these users don't appear at graphical login prompt (lightdm). And they exist in the system, they have entries in /etc/passwd & /etc/shadow and I (partly) restored their /home I've got no specific user config under /etc/lightdm ; file /etc/lightdm/users.conf mentions # NOTE: If you have AccountsService installed on your system, then LightDM # will use this instead and these settings will be ignored but I have no idea of how to deal with AccountsService thru the command line As you probably guessed, I really dislike doing administrative tasks thru a graphical interface; I much prefer the command line What did I do wrong? How can a user entry not appear in lightdm graphical login? (I need to have my wife's user entry apparent for graphical login). I am not asking how to hide a user, but how to show it in lightdm graphical prompt work-around As I have been told in comments by Nirmik and by Enzotib, lightdm probably don't show any users of uid less than 1024. So I changed all the uid to be more than 8200 (including on the Debian NFS server) and this made all the users visible at the graphical prompt. It is a pain that such a threshold is not really documented.

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  • Oracle WebCenter: Common User Experience Architecture

    - by kellsey.ruppel(at)oracle.com
    You may remember that the key goals of the new release of WebCenter are providing a Modern User Experience, unparalleled Application Integration, converging all the best of the existing portal platforms into WebCenter and delivering a Common User Experience Architecture.  In previous weeks we've provided an overview of Oracle WebCenter and discussed some of the other key goals and this week, we'll focus on how the new release of Oracle WebCenter delivers a Common User Experience Architecture.When Oracle talks about a Common User Experience Architecture, it really focuses on a core set of areas.  First, the way that information is accessed needs to be consistent and extensible so that as requirements change, the applications don't need to be rewritten for every change. Second, this information access layer needs to be securely accessible to any application, site, or any other channel that needs to leverage this information.  Third, there needs to be a consistent presentation layout, Oracle calls it a UI shell, so that all resources can fit together in a useable, productive way.  Fourth, there needs to be a common set of design patterns for how different menus, features, and services fit into this UI Shell for broad and productive usability.  Fifth, there needs to be a set of design patterns for the individual services that plug into this UI shell so that end users can move from one module of the application to another without new learning.  Finally, all of these layers need to be customizable in an easy way that insulates IT from patching and upgrading problems and allows the business owners the agility to quickly change with the market conditions.As Oracle has already announced, we will release our next generation of enterprise applications called Oracle Fusion Applications.  We have thousands of developers building these applications that all had different programming tool experience and UI design experience.  We've educated over 6,000 developers building Oracle Fusion Applications to leverage these Common User Experience Architecture patterns to speed their learning curve of the new Java standards as well as SOA principles to deliver a revolutionary new set of applications.  You could imagine the big challenge with getting all these developers with different backgrounds and different UI design skills to deliver a completely integrated application user experience.  This is why Oracle invested heavily in designing this Common User Experience Architecture, based on Oracle WebCenter and the Oracle Application Development Framework (ADF).  It pulls together the best practices and design patterns that Oracle development required in order to bring Fusion Applications to market and Oracle WebCenter is the user experience layer that all of this is surfaced through.  In this way, customers can quickly brand a deployment for new partnerships without having to redevelop a new site.  Or they can quickly add new options to the UI Shell to enable their line of business managers to quickly adapt to a new competitive product.  And with the core integration of the activities to produce a Business Activity Stream, customers are able to stay on top of all their key business actions when they happen as they happen and more importantly, the system can recommend actions or resources to help act on these activities.And we've authored this whole set of design patterns for Oracle development to take advantage of in delivering Fusion Applications.  We're also applying these design patterns to our existing eBusiness Suite, Peoplesoft, Siebel, and JD Edwards applications so that they can tie in the exact same way that Fusion Applications has been brought together.  This will provide customers with a complete Common User Experience Architecture for their entire ecosystem of applications within their enterprise whether they are from Oracle, another vender, or custom built applications. And this is all provided in the new release of Oracle WebCenter.  These design patterns cover elements around delivering a complete, aggregated menu of all the capabilities that their role allows independent of which application they are trying to access.   It means that as they move from one application to another, they will have a consistent user experience.  And if they are using an Oracle application, any customizations that are made to the application are preserved and managed through upgrades and patches.Be sure to check back this week as we share more information and resources on Oracle's Common User Experience Architecture.

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  • How to diagnose remote assistance problem

    - by cantabilesoftware
    I have a long standing issue with remote assistance between a home and work PC. My wife and I both use MSN messenger and I used to be able to control her PC at home via MSN Remote Assistance. Some time ago however this stopped working and I don't know why. We're both running the latest versions of MSN Live Messenger and I've checked the appropriate firewall ports are open, but it still doesn't work and MSN just says something useless like "The person isn't responding". Any suggestions for how can I diagnose this? More info: I just tried direct Remote Desktop between work PC and home PC and it works fine - so I presume all the appropriate ports are open. Just Remote Assistance doesn't work. I'd like to get RA working so I can demonstrate how to do things remotely. With Remote Desktop the person at the other end gets booted off and can't see. With Remote Assistance they can follow along step by step. Some comments below suggest using other solutions, which is fine and do work, but there must be a way to diagnose RA and get it working. Experimenting with this some more, the notebook that I was using at work today that refused to connect works fine for remote assistance when I bring it home. So I guess this must be a problem with our network configuration at work. I've checked that 3389 is open on firewall on office router and remote desktop works both ways.... just not remote assistance. I've read that remote assitance won't work if client and server are both behind Non-UPnP/NAT routers. If one has UPnP it's supposed to work. Office router doesn't have UPnP enabled but my home one does. I've also scoured the event logs on both ends, nothing noteworthy - unless I'm looking in the wrong spot). Note (copied from comment): I've just tried ShowMyPC which is based on VNC and it works, but I'd still like to figure out what's wrong with RA - it's just bugging me. The question is only about Remote Assistance, no need to propose solutions based on other programs.[/edit by Gnoupi]

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  • How to write a user story specific to tasks in this case

    - by vignesh
    We have planned to take up an user story say As a player I want to view the game map to know current standings of my team The sprint is for two weeks. We will be able to complete only HTML in two weeks time, this user story will take 4-6 weeks to be completed as we have a shortage of content designing resources. How can we change this user story so that HTML completion can be considered as a done for this user story and we need to take up the integration of this user story in the next sprint? Is it possible to create two different user stories, one for HTML and other for integration, testing, bug fixing etc?

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  • any clue in these logs why keyboard audio and internet are messed up

    - by mmj
    Jun 7 00:01:18 Isis lightdm: pam_unix(lightdm-autologin:session): session opened for user mimi by (uid=0) Jun 7 00:01:18 Isis lightdm: pam_ck_connector(lightdm-autologin:session): nox11 mode, ignoring PAM_TTY :0 Jun 7 00:01:26 Isis polkitd(authority=local): Registered Authentication Agent for unix-session:/org/freedesktop/ConsoleKit/Session1 (system bus name :1.36 [/usr/lib/policykit-1-gnome/polkit-gnome-authentication-agent-1], object path /org/gnome/PolicyKit1/AuthenticationAgent, locale zh_CN.UTF-8) Jun 7 00:01:29 Isis dbus[610]: [system] Rejected send message, 2 matched rules; type="method_call", sender=":1.44" (uid=1000 pid=1763 comm="/usr/lib/indicator-datetime/indicator-datetime-ser") interface="org.freedesktop.DBus.Properties" member="GetAll" error name="(unset)" requested_reply="0" destination=":1.15" (uid=0 pid=1219 comm="/usr/sbin/console-kit-daemon --no-daemon ") Jun 7 00:07:55 Isis sudo: pam_unix(sudo:auth): authentication failure; logname=mimi uid=1000 euid=0 tty=/dev/pts/1 ruser=mimi rhost= user=mimi Jun 7 00:08:11 Isis sudo: mimi : TTY=pts/1 ; PWD=/home/mimi ; USER=root ; COMMAND=/usr/bin/add-apt-repository ppa:colingille/freshlight Jun 7 00:08:11 Isis sudo: pam_unix(sudo:session): session opened for user root by mimi(uid=1000) Jun 7 00:08:32 Isis sudo: pam_unix(sudo:session): session closed for user root Jun 7 00:11:20 Isis sudo: mimi : TTY=pts/1 ; PWD=/home/mimi ; USER=root ; COMMAND=/usr/bin/apt-get install gparted Jun 7 00:11:20 Isis sudo: pam_unix(sudo:session): session opened for user root by mimi(uid=1000) Jun 7 00:11:59 Isis sudo: pam_unix(sudo:session): session closed for user root Jun 7 00:17:02 Isis CRON[2651]: pam_unix(cron:session): session opened for user root by (uid=0) Jun 7 00:17:02 Isis CRON[2651]: pam_unix(cron:session): session closed for user root Jun 7 00:17:32 Isis polkitd(authority=local): Operator of unix-session:/org/freedesktop/ConsoleKit/Session1 successfully authenticated as unix-user:mimi to gain ONE-SHOT authorization for action com.ubuntu.pkexec.gparted for unix-process:2655:96838 [/bin/sh /usr/bin/gparted-pkexec] (owned by unix-user:mimi) Jun 7 00:17:32 Isis pkexec: pam_unix(polkit-1:session): session opened for user root by (uid=1000) Jun 7 00:17:32 Isis pkexec: pam_ck_connector(polkit-1:session): cannot determine display-device Jun 7 00:17:32 Isis pkexec[2657]: mimi: Executing command [USER=root] [TTY=unknown] [CWD=/home/mimi] [COMMAND=/usr/sbin/gparted] Jun 7 00:48:15 Isis polkitd(authority=local): Operator of unix-session:/org/freedesktop/ConsoleKit/Session1 successfully authenticated as unix-user:mimi to gain ONE-SHOT authorization for action com.ubuntu.pkexec.gparted for unix-process:3813:281120 [/bin/sh /usr/bin/gparted-pkexec] (owned by unix-user:mimi) Jun 7 00:48:15 Isis pkexec: pam_unix(polkit-1:session): session opened for user root by (uid=1000) Jun 7 00:48:15 Isis pkexec: pam_ck_connector(polkit-1:session): cannot determine display-device Jun 7 00:48:15 Isis pkexec[3815]: mimi: Executing command [USER=root] [TTY=unknown] [CWD=/home/mimi] [COMMAND=/usr/sbin/gparted] Jun 7 01:17:01 Isis CRON[3960]: pam_unix(cron:session): session opened for user root by (uid=0) Jun 7 01:17:01 Isis CRON[3960]: pam_unix(cron:session): session closed for user root Jun 7 02:08:52 Isis gnome-screensaver-dialog: gkr-pam: unlocked login keyring Jun 7 02:17:01 Isis CRON[4246]: pam_unix(cron:session): session opened for user root by (uid=0) Jun 7 02:17:01 Isis CRON[4246]: pam_unix(cron:session): session closed for user root Jun 7 02:17:05 Isis sudo: mimi : TTY=pts/1 ; PWD=/home/mimi ; USER=root ; COMMAND=/usr/bin/apt-get install unetbootin Jun 7 02:17:05 Isis sudo: pam_unix(sudo:session): session opened for user root by mimi(uid=1000) Jun 7 02:17:57 Isis sudo: pam_unix(sudo:session): session closed for user root Jun 7 02:18:59 Isis sudo: pam_unix(sudo:auth): conversation failed Jun 7 02:18:59 Isis sudo: pam_unix(sudo:auth): auth could not identify password for [mimi] Jun 7 02:18:59 Isis sudo: pam_unix(sudo:auth): conversation failed Jun 7 02:18:59 Isis sudo: pam_unix(sudo:auth): auth could not identify password for [mimi] Jun 7 02:18:59 Isis sudo: pam_unix(sudo:auth): conversation failed Jun 7 02:18:59 Isis sudo: pam_unix(sudo:auth): auth could not identify password for [mimi] Jun 7 02:18:59 Isis sudo: mimi : 3 incorrect password attempts ; TTY=unknown ; PWD=/home/mimi ; USER=root ; COMMAND=/usr/bin/unetbootin 'rootcheck=no' Jun 7 02:18:59 Isis sudo: unable to execute /usr/sbin/sendmail: No such file or directory Jun 7 02:19:26 Isis sudo: pam_unix(sudo:auth): conversation failed Jun 7 02:19:26 Isis sudo: pam_unix(sudo:auth): auth could not identify password for [mimi] Jun 7 02:19:26 Isis sudo: pam_unix(sudo:auth): conversation failed Jun 7 02:19:26 Isis sudo: pam_unix(sudo:auth): auth could not identify password for [mimi] Jun 7 02:19:26 Isis sudo: pam_unix(sudo:auth): conversation failed Jun 7 02:19:26 Isis sudo: pam_unix(sudo:auth): auth could not identify password for [mimi] Jun 7 02:19:26 Isis sudo: mimi : 3 incorrect password attempts ; TTY=unknown ; PWD=/home/mimi ; USER=root ; COMMAND=/usr/bin/unetbootin 'rootcheck=no' Jun 7 02:19:26 Isis sudo: unable to execute /usr/sbin/sendmail: No such file or directory Jun 7 02:33:21 Isis sudo: pam_unix(sudo:auth): conversation failed Jun 7 02:33:21 Isis sudo: pam_unix(sudo:auth): auth could not identify password for [mimi] Jun 7 02:33:21 Isis sudo: pam_unix(sudo:auth): conversation failed Jun 7 02:33:21 Isis sudo: pam_unix(sudo:auth): auth could not identify password for [mimi] Jun 7 02:33:21 Isis sudo: pam_unix(sudo:auth): conversation failed Jun 7 02:33:21 Isis sudo: pam_unix(sudo:auth): auth could not identify password for [mimi] Jun 7 02:33:21 Isis sudo: mimi : 3 incorrect password attempts ; TTY=unknown ; PWD=/home/mimi ; USER=root ; COMMAND=/usr/bin/unetbootin 'rootcheck=no' Jun 7 02:33:21 Isis sudo: unable to execute /usr/sbin/sendmail: No such file or directory Jun 7 02:40:04 Isis sudo: mimi : TTY=pts/1 ; PWD=/home/mimi ; USER=root ; COMMAND=/usr/bin/unetbootin rootcheck=no Jun 7 02:40:04 Isis sudo: pam_unix(sudo:session): session opened for user root by mimi(uid=1000) Jun 7 03:17:01 Isis CRON[5506]: pam_unix(cron:session): session opened for user root by (uid=0) Jun 7 03:17:01 Isis CRON[5506]: pam_unix(cron:session): session closed for user root Jun 7 03:33:24 Isis sudo: pam_unix(sudo:session): session closed for user root Jun 7 03:33:43 Isis sudo: pam_unix(sudo:auth): conversation failed Jun 7 03:33:43 Isis sudo: pam_unix(sudo:auth): auth could not identify password for [mimi] Jun 7 03:33:43 Isis sudo: pam_unix(sudo:auth): conversation failed Jun 7 03:33:43 Isis sudo: pam_unix(sudo:auth): auth could not identify password for [mimi] Jun 7 03:33:43 Isis sudo: pam_unix(sudo:auth): conversation failed Jun 7 03:33:43 Isis sudo: pam_unix(sudo:auth): auth could not identify password for [mimi] Jun 7 03:33:43 Isis sudo: mimi : 3 incorrect password attempts ; TTY=pts/1 ; PWD=/home/mimi ; USER=root ; COMMAND=/usr/bin/unetbootin showall=yes 'rootcheck=no' Jun 7 03:33:43 Isis sudo: unable to execute /usr/sbin/sendmail: No such file or directory Jun 7 04:17:01 Isis CRON[6119]: pam_unix(cron:session): session opened for user root by (uid=0) Jun 7 04:17:01 Isis CRON[6119]: pam_unix(cron:session): session closed for user root Jun 7 04:18:35 Isis polkitd(authority=local): Operator of unix-session:/org/freedesktop/ConsoleKit/Session1 successfully authenticated as unix-user:mimi to gain TEMPORARY authorization for action org.debian.apt.install-or-remove-packages for system-bus-name::1.79 [/usr/bin/python /usr/bin/landscape-client-ui-install] (owned by unix-user:mimi) Jun 7 04:19:11 Isis groupadd[6702]: group added to /etc/group: name=landscape, GID=127 Jun 7 04:19:11 Isis groupadd[6702]: group added to /etc/gshadow: name=landscape Jun 7 04:19:11 Isis groupadd[6702]: new group: name=landscape, GID=127 Jun 7 04:19:11 Isis useradd[6706]: new user: name=landscape, UID=115, GID=127, home=/var/lib/landscape, shell=/bin/false Jun 7 04:19:12 Isis usermod[6711]: change user 'landscape' password Jun 7 04:19:12 Isis chage[6716]: changed password expiry for landscape Jun 7 04:19:37 Isis polkitd(authority=local): Operator of unix-session:/org/freedesktop/ConsoleKit/Session1 FAILED to authenticate to gain authorization for action com.canonical.LandscapeClientSettings.configure for unix-process:6146:1543697 [/usr/bin/python /usr/bin/landscape-client-settings-ui] (owned by unix-user:mimi) Jun 7 04:20:20 Isis polkitd(authority=local): Operator of unix-session:/org/freedesktop/ConsoleKit/Session1 FAILED to authenticate to gain authorization for action com.canonical.LandscapeClientSettings.configure for unix-process:6832:1555313 [/usr/bin/python /usr/bin/landscape-client-settings-ui] (owned by unix-user:mimi) Jun 7 04:21:04 Isis polkitd(authority=local): Operator of unix-session:/org/freedesktop/ConsoleKit/Session1 FAILED to authenticate to gain authorization for action com.ubuntu.languageselector.setsystemdefaultlanguage for unix-process:6827:1555123 [/usr/bin/python /usr/bin/gnome-language-selector] (owned by unix-user:mimi) Jun 7 04:21:08 Isis polkitd(authority=local): Operator of unix-session:/org/freedesktop/ConsoleKit/Session1 FAILED to authenticate to gain authorization for action com.ubuntu.languageselector.setsystemdefaultlanguage for unix-process:6827:1555123 [/usr/bin/python /usr/bin/gnome-language-selector] (owned by unix-user:mimi) Jun 7 04:21:44 Isis polkitd(authority=local): Operator of unix-session:/org/freedesktop/ConsoleKit/Session1 FAILED to authenticate to gain authorization for action org.debian.apt.install-or-remove-packages for system-bus-name::1.87 [/usr/bin/python /usr/bin/gnome-language-selector] (owned by unix-user:mimi) Jun 7 04:22:27 Isis polkitd(authority=local): Operator of unix-session:/org/freedesktop/ConsoleKit/Session1 successfully authenticated as unix-user:mimi to gain TEMPORARY authorization for action com.canonical.LandscapeClientSettings.configure for unix-process:7830:1567424 [/usr/bin/python /usr/bin/landscape-client-settings-ui] (owned by unix-user:mimi) Jun 7 04:25:50 Isis polkitd(authority=local): Operator of unix-session:/org/freedesktop/ConsoleKit/Session1 FAILED to authenticate to gain authorization for action com.ubuntu.languageselector.setsystemdefaultlanguage for unix-process:7876:1584865 [/usr/bin/python /usr/bin/gnome-language-selector] (owned by unix-user:mimi) Jun 7 04:25:52 Isis polkitd(authority=local): Operator of unix-session:/org/freedesktop/ConsoleKit/Session1 FAILED to authenticate to gain authorization for action com.ubuntu.languageselector.setsystemdefaultlanguage for unix-process:7876:1584865 [/usr/bin/python /usr/bin/gnome-language-selector] (owned by unix-user:mimi) Jun 7 05:11:57 Isis polkitd(authority=local): Operator of unix-session:/org/freedesktop/ConsoleKit/Session1 successfully authenticated as unix-user:mimi to gain TEMPORARY authorization for action org.debian.apt.install-or-remove-packages for system-bus-name::1.95 [/usr/bin/python /usr/bin/gnome-language-selector] (owned by unix-user:mimi) Jun 7 05:17:02 Isis CRON[8708]: pam_unix(cron:session): session opened for user root by (uid=0) Jun 7 05:17:02 Isis CRON[8708]: pam_unix(cron:session): session closed for user root Jun 7 05:28:03 Isis lightdm: pam_unix(lightdm-autologin:session): session opened for user mimi by (uid=0) Jun 7 05:28:03 Isis lightdm: pam_ck_connector(lightdm-autologin:session): nox11 mode, ignoring PAM_TTY :0 Jun 7 05:28:17 Isis polkitd(authority=local): Registered Authentication Agent for unix-session:/org/freedesktop/ConsoleKit/Session1 (system bus name :1.32 [/usr/lib/policykit-1-gnome/polkit-gnome-authentication-agent-1], object path /org/gnome/PolicyKit1/AuthenticationAgent, locale en_US.UTF-8) Jun 7 05:28:32 Isis dbus[660]: [system] Rejected send message, 2 matched rules; type="method_call", sender=":1.44" (uid=1000 pid=1736 comm="/usr/lib/indicator-datetime/indicator-datetime-ser") interface="org.freedesktop.DBus.Properties" member="GetAll" error name="(unset)" requested_reply="0" destination=":1.17" (uid=0 pid=1333 comm="/usr/sbin/console-kit-daemon --no-daemon ") Jun 7 06:17:01 Isis CRON[2391]: pam_unix(cron:session): session opened for user root by (uid=0) Jun 7 06:17:02 Isis CRON[2391]: pam_unix(cron:session): session closed for user root Jun 7 06:25:02 Isis CRON[2492]: pam_unix(cron:session): session opened for user root by (uid=0) Jun 7 06:25:02 Isis CRON[2492]: pam_unix(cron:session): session closed for user root Jun 7 07:17:01 Isis CRON[3174]: pam_unix(cron:session): session opened for user root by (uid=0) Jun 7 07:17:01 Isis CRON[3174]: pam_unix(cron:session): session closed for user root Jun 7 07:30:01 Isis CRON[3397]: pam_unix(cron:session): session opened for user root by (uid=0) Jun 7 07:30:01 Isis CRON[3397]: pam_unix(cron:session): session closed for user root Jun 7 08:09:01 Isis sudo: pam_unix(sudo:auth): conversation failed Jun 7 08:09:01 Isis sudo: pam_unix(sudo:auth): auth could not identify password for [mimi] Jun 7 08:09:01 Isis sudo: pam_unix(sudo:auth): conversation failed Jun 7 08:09:01 Isis sudo: pam_unix(sudo:auth): auth could not identify password for [mimi] Jun 7 08:09:01 Isis sudo: pam_unix(sudo:auth): conversation failed Jun 7 08:09:01 Isis sudo: pam_unix(sudo:auth): auth could not identify password for [mimi] Jun 7 08:09:01 Isis sudo: mimi : 3 incorrect password attempts ; TTY=unknown ; PWD=/home/mimi ; USER=root ; COMMAND=/usr/share/checkbox/backend --path=/usr/share/checkbox/scripts:/usr/lib/lightdm/lightdm:/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games /tmp/checkboxQbuE6V/input /tmp/checkboxQbuE6V/output Jun 7 08:09:01 Isis sudo: unable to execute /usr/sbin/sendmail: No such file or directory Jun 7 08:09:59 Isis sudo: pam_unix(sudo:auth): conversation failed Jun 7 08:09:59 Isis sudo: pam_unix(sudo:auth): auth could not identify password for [mimi] Jun 7 08:09:59 Isis sudo: pam_unix(sudo:auth): conversation failed Jun 7 08:09:59 Isis sudo: pam_unix(sudo:auth): auth could not identify password for [mimi] Jun 7 08:09:59 Isis sudo: pam_unix(sudo:auth): conversation failed Jun 7 08:09:59 Isis sudo: pam_unix(sudo:auth): auth could not identify password for [mimi] Jun 7 08:09:59 Isis sudo: mimi : 3 incorrect password attempts ; TTY=unknown ; PWD=/home/mimi ; USER=root ; COMMAND=/usr/share/checkbox/backend --path=/usr/share/checkbox/scripts:/usr/lib/lightdm/lightdm:/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games /tmp/checkboxQbuE6V/input /tmp/checkboxQbuE6V/output Jun 7 08:09:59 Isis sudo: unable to execute /usr/sbin/sendmail: No such file or directory Jun 7 08:10:55 Isis sudo: pam_unix(sudo:auth): conversation failed Jun 7 08:10:55 Isis sudo: pam_unix(sudo:auth): auth could not identify password for [mimi] Jun 7 08:10:55 Isis sudo: pam_unix(sudo:auth): conversation failed Jun 7 08:10:55 Isis sudo: pam_unix(sudo:auth): auth could not identify password for [mimi] Jun 7 08:10:55 Isis sudo: pam_unix(sudo:auth): conversation failed Jun 7 08:10:55 Isis sudo: pam_unix(sudo:auth): auth could not identify password for [mimi] Jun 7 08:10:55 Isis sudo: mimi : 3 incorrect password attempts ; TTY=unknown ; PWD=/home/mimi ; USER=root ; COMMAND=/usr/share/checkbox/backend --path=/usr/share/checkbox/scripts:/usr/lib/lightdm/lightdm:/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games /tmp/checkboxQbuE6V/input /tmp/checkboxQbuE6V/output Jun 7 08:10:55 Isis sudo: unable to execute /usr/sbin/sendmail: No such file or directory Jun 7 08:17:01 Isis CRON[4215]: pam_unix(cron:session): session opened for user root by (uid=0) Jun 7 08:17:01 Isis CRON[4215]: pam_unix(cron:session): session closed for user root Jun 7 09:17:02 Isis CRON[4766]: pam_unix(cron:session): session opened for user root by (uid=0) Jun 7 09:17:02 Isis CRON[4766]: pam_unix(cron:session): session closed for user root Jun 7 10:17:02 Isis CRON[5046]: pam_unix(cron:session): session opened for user root by (uid=0) Jun 7 10:17:02 Isis CRON[5046]: pam_unix(cron:session): session closed for user root Jun 7 11:17:02 Isis CRON[5325]: pam_unix(cron:session): session opened for user root by (uid=0) Jun 7 11:17:02 Isis CRON[5325]: pam_unix(cron:session): session closed for user root Jun 7 12:17:01 Isis CRON[5617]: pam_unix(cron:session): session opened for user root by (uid=0) Jun 7 12:17:01 Isis CRON[5617]: pam_unix(cron:session): session closed for user root Jun 7 13:07:51 Isis gnome-screensaver-dialog: pam_unix(gnome-screensaver:auth): authentication failure; logname= uid=1000 euid=1000 tty=:0.0 ruser= rhost= user=mimi Jun 7 13:07:51 Isis gnome-screensaver-dialog: pam_winbind(gnome-screensaver:auth): getting password (0x00000388) Jun 7 13:07:51 Isis gnome-screensaver-dialog: pam_winbind(gnome-screensaver:auth): pam_get_item returned a password Jun 7 13:07:51 Isis gnome-screensaver-dialog: pam_winbind(gnome-screensaver:auth): request wbcLogonUser failed: WBC_ERR_AUTH_ERROR, PAM error: PAM_USER_UNKNOWN (10), NTSTATUS: NT_STATUS_NO_SUCH_USER, Error message was: No such user Jun 7 13:08:03 Isis gnome-screensaver-dialog: pam_unix(gnome-screensaver:auth): conversation failed Jun 7 13:08:03 Isis gnome-screensaver-dialog: pam_unix(gnome-screensaver:auth): auth could not identify password for [mimi] Jun 7 13:08:03 Isis gnome-screensaver-dialog: pam_winbind(gnome-screensaver:auth): getting password (0x00000388) Jun 7 13:08:08 Isis lightdm: pam_unix(lightdm:session): session opened for user lightdm by (uid=0) Jun 7 13:08:08 Isis lightdm: pam_ck_connector(lightdm:session): nox11 mode, ignoring PAM_TTY :1 Jun 7 13:08:13 Isis lightdm: pam_succeed_if(lightdm:auth): requirement "user ingroup nopasswdlogin" not met by user "mimi" Jun 7 13:08:16 Isis dbus[660]: [system] Rejected send message, 2 matched rules; type="method_call", sender=":1.91" (uid=104 pid=5961 comm="/usr/lib/indicator-datetime/indicator-datetime-ser") interface="org.freedesktop.DBus.Properties" member="GetAll" error name="(unset)" requested_reply="0" destination=":1.17" (uid=0 pid=1333 comm="/usr/sbin/console-kit-daemon --no-daemon ") Jun 7 13:08:18 Isis dbus[660]: [system] Rejected send message, 2 matched rules; type="method_call", sender=":1.98" (uid=104 pid=5999 comm="/usr/lib/indicator-datetime/indicator-datetime-ser") interface="org.freedesktop.DBus.Properties" member="GetAll" error name="(unset)" requested_reply="0" destination=":1.17" (uid=0 pid=1333 comm="/usr/sbin/console-kit-daemon --no-daemon ") Jun 7 13:10:15 Isis lightdm: pam_unix(lightdm:session): session closed for user lightdm Jun 7 13:17:02 Isis CRON[6181]: pam_unix(cron:session): session opened for user root by (uid=0) Jun 7 13:17:02 Isis CRON[6181]: pam_unix(cron:session): session closed for user root Jun 7 13:55:14 Isis sudo: pam_unix(sudo:auth): conversation failed Jun 7 13:55:14 Isis sudo: pam_unix(sudo:auth): auth could not identify password for [mimi] Jun 7 13:55:14 Isis sudo: pam_unix(sudo:auth): conversation failed Jun 7 13:55:14 Isis sudo: pam_unix(sudo:auth): auth could not identify password for [mimi] Jun 7 13:55:14 Isis sudo: pam_unix(sudo:auth): conversation failed Jun 7 13:55:14 Isis sudo: pam_unix(sudo:auth): auth could not identify password for [mimi] Jun 7 13:55:14 Isis sudo: mimi : 3 incorrect password attempts ; TTY=unknown ; PWD=/home/mimi ; USER=root ; COMMAND=/usr/bin/unetbootin 'rootcheck=no' Jun 7 13:55:14 Isis sudo: unable to execute /usr/sbin/sendmail: No such file or directory Jun 7 14:02:33 Isis polkitd(authority=local): Operator of unix-session:/org/freedesktop/ConsoleKit/Session1 FAILED to authenticate to gain authorization for action com.canonical.LandscapeClientSettings.configure for unix-process:6736:3087856 [/usr/bin/python /usr/bin/landscape-client-settings-ui] (owned by unix-user:mimi) Jun 7 14:02:51 Isis polkitd(authority=local): Operator of unix-session:/org/freedesktop/ConsoleKit/Session1 FAILED to authenticate to gain authorization for action com.canonical.LandscapeClientSettings.configure for unix-process:6752:3089992 [/usr/bin/python /usr/bin/landscape-client-settings-ui] (owned by unix-user:mimi) Jun 7 14:03:14 Isis polkitd(authority=local): Operator of unix-session:/org/freedesktop/ConsoleKit/Session1 successfully authenticated as unix-user:mimi to gain TEMPORARY authorization for action com.canonical.LandscapeClientSettings.configure for unix-process:6763:3092515 [/usr/bin/python /usr/bin/landscape-client-settings-ui] (owned by unix-user:mimi) Jun 7 14:17:01 Isis CRON[6933]: pam_unix(cron:session): session opened for user root by (uid=0) Jun 7 14:17:01 Isis CRON[6933]: pam_unix(cron:session): session closed for user root Jun 7 15:17:02 Isis CRON[7611]: pam_unix(cron:session): session opened for user root by (uid=0) Jun 7 15:17:02 Isis CRON[7611]: pam_unix(cron:session): session closed for user root

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  • Should my dropdown of recently used items show items I no longer have access to

    - by Dan Hibbert
    We are implementing a client for our document management system. Part of this is the checkin screen where one of the fields a user chooses is the folder where the document should be checked into. In our original system, this was represented with a combobox where a user could hand type a folder path or select a path from a list of 5 folders they'd recently used for checking. It is possible that between the time they used the folder and the time they are doing the new checkin the user will no longer have access to the folder. At present, we still show the folder as an option and then, if the user chooses that folder, display an error message when the user submits the check in. We are thinking of removing these recently used folders the user doesn't have access to (we'll make a check when the form is instantiated) because why show an option if we know it will cause a failure (and another dialog message the user has to OK). However, an opposite opinion is that if we remove those folders, the users will think the system has "forgotten" their recent choices and will lose trust in what they are using. I'd like to get some opinions on the better user experience for this problem.

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  • Name user object and user table correctly

    - by Marc
    It's maybe simple but I think about this every time I build a new application. How do you name the class for the current user of the application and for the orm class of the user table? Usually I have something like CurrentUser: Logged-in user, stored in session, info for last activity etc User: ORM Class (C# EF CodeFirst, but it doesn't matter) And yes, they could have the same name in different namespaces, but I don't really like that.

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  • Display user name in reference to user id in django template

    - by Ed
    I expect this is an easy question. For some reason, I don't have a solution yet. I have an object set from django reversion: version_list. Each object in the set has a user id attached to it. How do I grab the user names that correspond to the user ID's? To try to be clearer, if each object in version_list has a name, date, and user id, how can I join the version_list set with the user table to figure out what user id goes with which name? This is done in the view, or the template?

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  • C++: Code assistance in Netbeans on Linux

    - by Martijn Courteaux
    Hi, My IDE (NetBeans) thinks this is wrong code, but it compiles correct: std::cout << "i = " << i << std::endl; std::cout << add(5, 7) << std::endl; std::string test = "Boe"; std::cout << test << std::endl; He always says: unable to resolve identifier .... (.... = cout, endl, string); So I think it has something to do with the code assistance. I think I have to change/add/remove some folders. Currently, I have this include folders: C compiler: /usr/local/include /usr/lib/gcc/i486-linux-gnu/4.4.3/include /usr/lib/gcc/i486-linux-gnu/4.4.3/include-fixed /usr/include C++ compiler: /usr/include/c++/4.4.3 /usr/include/c++/4.4.3/i486-linux-gnu /usr/include/c++/4.4.3/backward /usr/local/include /usr/lib/gcc/i486-linux-gnu/4.4.3/include /usr/include Thanks

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  • C++: IDE Code assistance (Linux)

    - by Martijn Courteaux
    Hi, My IDE (NetBeans) thinks this is wrong code, but it compiles correct: std::cout << "i = " << i << std::endl; std::cout << add(5, 7) << std::endl; std::string test = "Boe"; std::cout << test << std::endl; He always says: unable to resolve identifier .... (.... = cout, endl, string); So I think it has something to do with the code assistance. I think I have to change/add/remove some folders. Currently, I have this include folders: C compiler: /usr/local/include /usr/lib/gcc/i486-linux-gnu/4.4.3/include /usr/lib/gcc/i486-linux-gnu/4.4.3/include-fixed /usr/include C++ compiler: /usr/include/c++/4.4.3 /usr/include/c++/4.4.3/i486-linux-gnu /usr/include/c++/4.4.3/backward /usr/local/include /usr/lib/gcc/i486-linux-gnu/4.4.3/include /usr/include Thanks

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  • Microsoft 2010 Product Tour

    - by dmccollough
    Randy Walker, Co-Founder of the Northwest Arkansas .Net User Group and Microsoft MVP has arranged for a couple of Microsoft experts, Sarika Calla Team Lead on the IDE Team and Kevin Halverson to give presentations on newly released Visual Studio 2010.   June 1 – Bentonville, Arkansas Wal-Mart .Net User Group June 1 – Rogers, Arkansas Northwest Arkansas SQL Server User Group (lunch meeting) June 1 – Springdale, Arkansas Tyson devLoop June 1 – Fayetteville, Arkansas Northwest Arkansas .Net User Group June 2 – Fort Smith, Arkansas Datatronics June 2 – Little Rock, Arkansas Little Rock .Net User Group June 3 – Fort Worth, Texas Fort Worth .Net User Group   Please contact Randy Walker with questions at [email protected].

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  • Gnome 2 style user account settings (how to edit user accounts in Unity)

    - by user104140
    Back in Gnome 2 there was a very useful user account editing gui tool whereby I could easily add or edit a user to a group. For example, I could give a standard user access to something that they hadn't installed or don't have default access too, such as Me-TV. How do I do this in Gnome 3 / Unity? I am not allowed to create the tag "edit user accounts" or similar and there isn't anything similar existing, strangely. I'm guessing there is a totally different way to edit user accounts or no one bothers - perhaps no one shares PCs anymore.

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  • Community Conversation

    - by ultan o'broin
    Applications User Experience members (Erika Webb, Laurie Pattison, and I) attended the User Assistance Europe Conference in Stockholm, Sweden. We were impressed with the thought leadership and practical application of ideas in Anne Gentle's keynote address "Social Web Strategies for Documentation". After the conference, we spoke with Anne to explore the ideas further. Applications User Experience Senior Director Laurie Pattison (left) with Anne Gentle at the User Assistance Europe Conference In Anne's book called Conversation and Community: The Social Web for Documentation, she explains how user assistance is undergoing a seismic shift. The direction is away from the old print manuals and online help concept towards a web-based, user community-driven solution using social media tools. User experience professionals now have a vast range of such tools to start and nurture this "conversation": blogs, wikis, forums, social networking sites, microblogging systems, image and video sharing sites, virtual worlds, podcasts, instant messaging, mashups, and so on. That user communities are a rich source of user assistance is not a surprise, but the extent of available assistance is. For example, we know from the Consortium for Service Innovation that there has been an 'explosion' of user-generated content on the web. User-initiated community conversations provide as much as 30 times the number of official help desk solutions for consortium members! The growing reliance on user community solutions is clearly a user experience issue. Anne says that user assistance as conversation "means getting closer to users and helping them perform well. User-centered design has been touted as one of the most important ideas developed in the last 20 years of workplace writing. Now writers can take the idea of user-centered design a step further by starting conversations with users and enabling user assistance in interactions." Some of Anne's favorite examples of this paradigm shift from the world of traditional documentation to community conversation include: * Writer Bob Bringhurst's blog about Adobe InDesign and InCopy products and Adobe's community help * The Microsoft Development Network Community Center * ·The former Sun (now Oracle) OpenDS wiki, NetBeans Ruby and other community approaches to engage diverse audiences using screencasts, wikis, and blogs. * Cisco's customer support wiki, EMC's community, as well as Symantec and Intuit's approaches * The efforts of Ubuntu, Mozilla, and the FLOSS community generally Adobe Writer Bob Bringhurst's Blog Oracle is not without a user community conversation too. Besides the community discussions and blogs around documentation offerings, we have the My Oracle Support Community forums, Oracle Technology Network (OTN) communities, wiki, blogs, and so on. We have the great work done by our user groups and customer councils. Employees like David Haimes are reaching out, and enthusiastic non-employee gurus like Chet Justice (OracleNerd), Floyd Teter and Eddie Awad provide great "how-to" information too. But what does this paradigm shift mean for existing technical writers as users turn away from the traditional printable PDF manual deliverables? We asked Anne after the conference. The writer role becomes one of conversation initiator or enabler. The role evolves, along with the process, as the users define their concept of user assistance and terms of engagement with the product instead of having it pre-determined. It is largely a case now of "inventing the job while you're doing it, instead of being hired for it" Anne said. There is less emphasis on formal titles. Anne mentions that her own title "Content Stacker" at OpenStack; others use titles such as "Content Curator" or "Community Lead". However, the role remains one essentially about communications, "but of a new type--interacting with users, moderating, curating content, instead of sitting down to write a manual from start to finish." Clearly then, this role is open to more than professional technical writers. Product managers who write blogs, developers who moderate forums, support professionals who update wikis, rock star programmers with a penchant for YouTube are ideal. Anyone with the product knowledge, empathy for the user, and flair for relationships on the social web can join in. Some even perform these roles already but do not realize it. Anne feels the technical communicator space will move from hiring new community conversation professionals (who are already active in the space through blogging, tweets, wikis, and so on) to retraining some existing writers over time. Our own research reveals that the established proponents of community user assistance even set employee performance objectives for internal content curators about the amount of community content delivered by people outside the organization! To take advantage of the conversations on the web as user assistance, enterprises must first establish where on the spectrum their community lies. "What is the line between community willingness to contribute and the enterprise objectives?" Anne asked. "The relationship with users must be managed and also measured." Anne believes that the process can start with a "just do it" approach. Begin by reaching out to existing user groups, individual bloggers and tweeters, forum posters, early adopter program participants, conference attendees, customer advisory board members, and so on. Use analytical tools to measure the level of conversation about your products and services to show a return on investment (ROI), winning management support. Anne emphasized that success with the community model is dependent on lowering the technical and motivational barriers so that users can readily contribute to the conversation. Simple tools must be provided, and guidelines, if any, must be straightforward but not mandatory. The conversational approach is one where traditional style and branding guides do not necessarily apply. Tools and infrastructure help users to create content easily, to search and find the information online, read it, rate it, translate it, and participate further in the content's evolution. Recognizing contributors by using ratings on forums, giving out Twitter kudos, conference invitations, visits to headquarters, free products, preview releases, and so on, also encourages the adoption of the conversation model. The move to conversation as user assistance is not free, but there is a business ROI. The conversational model means that customer service is enhanced, as user experience moves from a functional to a valued, emotional level. Studies show a positive correlation between loyalty and financial performance (Consortium for Service Innovation, 2010), and as customer experience and loyalty become key differentiators, user experience professionals cannot explore the model's possibilities. The digital universe (measured at 1.2 million petabytes in 2010) is doubling every 12 to 18 months, and 70 percent of that universe consists of user-generated content (IDC, 2010). Conversation as user assistance cannot be ignored but must be embraced. It is a time to manage for abundance, not scarcity. Besides, the conversation approach certainly sounds more interesting, rewarding, and fun than the traditional model! I would like to thank Anne for her time and thoughts, and recommend that all user assistance professionals read her book. You can follow Anne on Twitter at: http://www.twitter.com/annegentle. Oracle's Acrolinx IQ deployment was used to author this article.

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  • How do I limit the users a specific user can run commands in linux?

    - by user8571
    I have 2 user accounts, foo and bar I want to allow user foo to execute commands as root and any other user ie: sudo su root -c'./run-my-script' sudo su bar -c'./another-script' sudo su another -c'./yet-another-script I also want to allow user bar to execute commands as other user but only a subset and not root ie: sudo su bar -c'./run-my-script' but not sudo su root -c'./run-my-script' Is this possible ?

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  • Autologin 2 Windows users OR Login another user from the desktop

    - by fpdragon
    I'm using two windows users on my HTPC at the same time. One is just for watching videos and one for administration via remote. This setup is quite ideal for me since windows can handle multiple concurrent logins and the win "rdp concurrent hack" (Google). The problem is, I want both users to be logged in automatically when the pc was started. It shall be possible to watch tv and also the admin user shall be automatically logged in to start my scripts and other tasks, even if I haven't logged in via remote desktop manually. Later, when I want to admin my htpc I can just rdp connect the admin user without interrupting the video playback on the actual HTPC's screen and check my cleanup tasks, downloads, ... witch already executed for this admin user. But right now I found no solution to automatically login user A from a user B desktop and I also found no solution to autologin both users immediately at startup. As a workaround I have to fire up my other notebook machine and login one time with the remote user via rdp. From this time on the remote admin user is running concurrent with the main user in the background of the machine. The other workaround would be... after startup switch user from main user to admin user and then back again. But that also requires manual steps. I'm on a Windows 8 System right now but all infos for Win7 or XP would be also interesting. thanks a lot for all ideas. PS: just to prevent useless posts... don't tell me that only one user can be logged in to windows. ;)

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