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  • Ransomware: Why This New Malware is So Dangerous and How to Protect Yourself

    - by Chris Hoffman
    Ransomware is a type of malware that tries to extort money from you. One of the nastiest examples, CryptoLocker, takes your files hostage and holds them for ransom, forcing you to pay hundreds of dollars to regain access. Most malware is no longer created by bored teenagers looking to cause some chaos. Much of the current malware is now produced by organized crime for profit and is becoming increasingly sophisticated. How Ransomware Works Not all ransomware is identical. The key thing that makes a piece of malware “ransomware” is that it attempts to extort a direct payment from you. Some ransomware may be disguised. It may function as “scareware,” displaying a pop-up that says something like “Your computer is infected, purchase this product to fix the infection” or “Your computer has been used to download illegal files, pay a fine to continue using your computer.” In other situations, ransomware may be more up-front. It may hook deep into your system, displaying a message saying that it will only go away when you pay money to the ransomware’s creators. This type of malware could be bypassed via malware removal tools or just by reinstalling Windows. Unfortunately, Ransomware is becoming more and more sophisticated. One of the latest examples, CryptoLocker, starts encrypting your personal files as soon as it gains access to your system, preventing access to the files without knowing the encryption key. CryptoLocker then displays a message informing you that your files have been locked with encryption and that you have just a few days to pay up. If you pay them $300, they’ll hand you the encryption key and you can recover your files. CryptoLocker helpfully walks you through choosing a payment method and, after paying, the criminals seem to actually give you a key that you can use to restore your files. You can never be sure that the criminals will keep their end of the deal, of course. It’s not a good idea to pay up when you’re extorted by criminals. On the other hand, businesses that lose their only copy of business-critical data may be tempted to take the risk — and it’s hard to blame them. Protecting Your Files From Ransomware This type of malware is another good example of why backups are essential. You should regularly back up files to an external hard drive or a remote file storage server. If all your copies of your files are on your computer, malware that infects your computer could encrypt them all and restrict access — or even delete them entirely. When backing up files, be sure to back up your personal files to a location where they can’t be written to or erased. For example, place them on a removable hard drive or upload them to a remote backup service like CrashPlan that would allow you to revert to previous versions of files. Don’t just store your backups on an internal hard drive or network share you have write access to. The ransomware could encrypt the files on your connected backup drive or on your network share if you have full write access. Frequent backups are also important. You wouldn’t want to lose a week’s worth of work because you only back up your files every week. This is part of the reason why automated back-up solutions are so convenient. If your files do become locked by ransomware and you don’t have the appropriate backups, you can try recovering them with ShadowExplorer. This tool accesses “Shadow Copies,” which Windows uses for System Restore — they will often contain some personal files. How to Avoid Ransomware Aside from using a proper backup strategy, you can avoid ransomware in the same way you avoid other forms of malware. CryptoLocker has been verified to arrive through email attachments, via the Java plug-in, and installed on computers that are part of the Zeus botnet. Use a good antivirus product that will attempt to stop ransomware in its tracks. Antivirus programs are never perfect and you could be infected even if you run one, but it’s an important layer of defense. Avoid running suspicious files. Ransomware can arrive in .exe files attached to emails, from illicit websites containing pirated software, or anywhere else that malware comes from. Be alert and exercise caution over the files you download and run. Keep your software updated. Using an old version of your web browser, operating system, or a browser plugin can allow malware in through open security holes. If you have Java installed, you should probably uninstall it. For more tips, read our list of important security practices you should be following. Ransomware — CryptoLocker in particular — is brutally efficient and smart. It just wants to get down to business and take your money. Holding your files hostage is an effective way to prevent removal by antivirus programs after it’s taken root, but CryptoLocker is much less scary if you have good backups. This sort of malware demonstrates the importance of backups as well as proper security practices. Unfortunately, CryptoLocker is probably a sign of things to come — it’s the kind of malware we’ll likely be seeing more of in the future.     

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  • Identity Globe Trotters (Sep Edition): The Social Customer

    - by Tanu Sood
    Welcome to the inaugural edition of our monthly series - Identity Globe Trotters. Starting today, the last Friday of every month, we will explore regional commentary on Identity Management. We will invite guest contributors from around the world to share their opinions and experiences around Identity Management and highlight regional nuances, specific drivers, solutions and more. Today's feature is contributed by Michael Krebs, Head of Business Development at esentri consulting GmbH, a (SOA) specialized Oracle Gold Partner based in Ettlingen, Germany. In his current role, Krebs is dealing with the latest developments in Enterprise Social Networking and the Integration of Social Media within business processes.  By Michael Krebs The relevance of "easy sign-on" in the age of the "Social Customer" With the growth of Social Networks, the time people spend within those closed "eco-systems" is growing year by year. With social networks looking to integrate search engines, like Facebook announced some weeks ago, their relevance will continue to grow in contrast to the more conventional search engines. This is one of the reasons why social network accounts of the users are getting more and more like a virtual fingerprint. With the growing relevance of social networks the importance of a simple way for customers to get in touch with say, customer care or contract departments, will be crucial for sales processes in critical markets. Customers want to have one single point of contact and also an easy "login-method" with no dedicated usernames, passwords or proprietary accounts. The golden rule in the future social media driven markets will be: The lower the complexity of the initial contact, the better a company can profit from social networks. If you, for example, can generate a smart way of how an existing customer can use self-service portals, the cost in providing phone support can be lowered significantly. Recruiting and Hiring of "Digital Natives" Another particular example is "social" recruiting processes. The so called "digital natives" don´t want to type in their profile facts and CV´s in proprietary systems. Why not use the actual LinkedIn profile? In German speaking region, the market in the area of professional social networks is dominated by XING, the equivalent to LinkedIn. A few weeks back, this network also opened up their interfaces for integrating social sign-ons or the usage of profile data for recruiting-purposes. In the European (and especially the German) employment market, where the number of young candidates is shrinking because of the low birth rate in the region, it will become essential to use social-media supported hiring processes to find and on-board the rare talents. In fact, you will see traditional recruiting websites integrated with social hiring to attract the best talents in the market, where the pool of potential candidates has decreased dramatically over the years. Identity Management as a key factor in the Customer Experience process To create the biggest value for customers and also future employees, companies need to connect their HCM or CRM-systems with powerful Identity management solutions. With the highly efficient Oracle (social & mobile enabling) Identity Management solution, enterprises can combine easy sign on with secure connections to the backend infrastructure. This combination enables a "one-stop" service with personalized content for customers and talents. In addition, companies can collect valuable data for the enrichment of their CRM-data. The goal is to enrich the so called "Customer Experience" via all available customer channels and contact points. Those systems have already gained importance in the B2C-markets and will gradually spread out to B2B-channels in the near future. Conclusion: Central and "Social" Identity management is key to Customer Experience Management and Talent Management For a seamless delivery of "Customer Experience Management" and a modern way of recruiting the best talent, companies need to integrate Social Sign-on capabilities with modern CX - and Talent management infrastructure. This lowers the barrier for existing and future customers or employees to get in touch with sales, support or human resources. Identity management is the technology enabler and backbone for a modern Customer Experience Infrastructure. Oracle Identity management solutions provide the opportunity to secure Social Applications and connect them with modern CX-solutions. At the end, companies benefit from "best of breed" processes and solutions for enriching customer experience without compromising security. About esentri: esentri is a provider of enterprise social networking and brings the benefits of social network communication into business environments. As one key strength, esentri uses Oracle Identity Management solutions for delivering Social and Mobile access for Oracle’s CRM- and HCM-solutions. …..End Guest Post…. With new and enhanced features optimized to secure the new digital experience, the recently announced Oracle Identity Management 11g Release 2 enables organizations to securely embrace cloud, mobile and social infrastructures and reach new user communities to help further expand and develop their businesses. Additional Resources: Oracle Identity Management 11gR2 release Oracle Identity Management website Datasheet: Mobile and Social Access (pdf) IDM at OOW: Focus on Identity Management Facebook: OracleIDM Twitter: OracleIDM We look forward to your feedback on this post and welcome your suggestions for topics to cover in Identity Globe Trotters. Last Friday, every month!

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  • "Guiding" a Domain Expert to Retire from Programming

    - by James Kolpack
    I've got a friend who does IT at a local non-profit where they're using a custom web application which is no longer supported by the company who built it. (out of business, support was too expensive, I'm not sure...) Development on this app started around 10+ years ago so the technologies being harnessed are pretty out of date now - classic asp using vbscript and SQL Server 2000. The application domain is in the realm of government bookkeeping - so even though the development team is long gone, there are often new requirements of this software. Enter the... The domain expert. This is an middle aged accounting whiz without much (or any?) prior development experience. He studied the pages, code and queries and learned how to ape the style of the original team which, believe me, is mediocre at best. He's very clever and very tenacious but has no experience in software beyond what he's picked up from this app. Otherwise, he's a pleasant guy to talk to and definitely knows his domain. My friend in IT, and probably his superiors in the company, want him out of the code. They view him as wasting his expertise on coding tasks he shouldn't be doing. My friend got me involved with a few small contracts which I handled without much problem - other than somewhat of a communication barrier with the domain expert. He explained the requirements very quickly, assuming prior knowledge of the domain which I do not have. This is partially his normal style, and I think maybe a bit of resentment from my involvement. So, I think he feels like the owner of the code and has entrenched himself in a development position. So... his coding technique. One of his latest endeavors was to make a page that only he could reach (theoretically - the security model for the system is wretched) where he can enter a raw SQL query, run it, and save the query to run again later. A report that I worked on had been originally implemented by him using 6 distinct queries, 3 or 4 temp tables to coordinate the data between the queries, and the final result obtained by importing the data from the final query into Access and doing a pivot and some formatting. It worked - well, some of the results were incorrect - but at what a cost! (I implemented the report in a single query with at least 1/10th the amount of code.) He edits code in notepad. He doesn't seem to know about online reference material for the languages. I recently read an article on Dr. Dobbs titled "What Makes Bad Programmers Different" - and instantly thought of our domain expert. From the article: Their code is large, messy, and bug laden. They have very superficial knowledge of their problem domain and their tools. Their code has a lot of copy/paste and they have very little interest in techniques that reduce it. The fail to account for edge cases, while inefficiently dealing with the general case. They never have time to comment their code or break it into smaller pieces. Empirical evidence plays no little role in their decisions. 5.5 out of 6. My friend is wanting me to argue the case to their management - specifically, I got this email from their manager to respond to: ...Also, I need to talk to you about what effect there is from Domain Expert continuing to make edits to the live environment. If that is a problem for you I need to know so I can have his access blocked. Some examples would help. In my opinion, from a technical standpoint, it's dangerous to have him making changes without any oversight. On the other hand, I'm just doing one-off contracts at this point and don't have much desire to get involved deeply enough that I'm essentially arguing as one of the Bobs from Office Space. I'd like to help my friend out - but I feel like I'm getting in the middle of a political battle. More importantly - if I do get involved and suggest that his editing privileges be removed, it needs to be handled carefully so that doesn't feel belittled. He is beyond a doubt the foremost expert on this system. I'm hoping this is familiar territory for some other stackechangers, because I'm feeling a little bewildered. How should I respond? Should I argue that he shouldn't be allowed to touch the code? Should I phrase it as "no single developer, no matter how experienced, should be working on production code unchecked"? Should I argue to keep him involved with the code, but with a review process? Should I say "glad I could help, but uh, I'm busy now!" Other options? Thanks a bunch!

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  • To Make Diversity Work, Managers Must Stop Ignoring Difference

    - by HCM-Oracle
    By Kate Pavao - Originally posted on Profit Executive coaches Jane Hyun and Audrey S. Lee noticed something during their leadership development coaching and consulting: Frustrated employees and overwhelmed managers. “We heard from voices saying, ‘I wish my manager understood me better’ or ‘I hope my manager would take the time to learn more about me and my background,’” remembers Hyun. “At the same token, the managers we were coaching had a hard time even knowing how to start these conversations.”  Hyun and Lee wrote Flex to address some of the fears managers have when it comes to leading diverse teams—such as being afraid of offending their employees by stumbling into sensitive territory—and also to provide a sure-footed strategy for becoming a more effective leader. Here, Hyun talks about what it takes to create innovate and productive teams in an increasingly diverse world, including the key characteristics successful managers share. Q: What does it mean to “flex”? Hyun: Flexing is the art of switching between leadership styles to work more effectively with people who are different from you. It’s not fundamentally changing who you are, but it’s understanding when you need to adapt your style in a situation so that you can accommodate people and make them feel more comfortable. It’s understanding the gap that might exist between you and others who are different, and then flexing across that gap to get the result that you're looking for. It’s up to all of us, not just managers, but also employees, to learn how to flex. When you hire new people to the organization, they're expected to adapt. The new people in the organization may need some guidance around how to best flex. They can certainly take the initiative, but if you can give them some direction around the important rules, and connect them with insiders who can help them figure out the most critical elements of the job, that will accelerate how quickly they can contribute to your organization. Q: Why is it important right now for managers to understand flexing? Hyun: The workplace is becoming increasingly younger, multicultural and female. The numbers bear it out. Millennials are entering the workforce and becoming a larger percentage of it, which is a global phenomenon. Thirty-six percent of the workforce is multicultural, and close to half is female. It makes sense to better understand the people who are increasingly a part of your workforce, and how to best lead them and manage them as well. Q: What do companies miss out on when managers don’t flex? Hyun: There are high costs for losing people or failing to engage them. The estimated costs of replacing an employee is about 150 percent of that person’s salary. There are studies showing that employee disengagement costs the U.S. something like $450 billion a year. But voice is the biggest thing you miss out on if you don’t flex. Whenever you want innovation or increased productivity from your people, you need to figure out how to unleash these things. The way you get there is to make sure that everybody’s voice is at the table. Q: What are some of the common misassumptions that managers make about the people on their teams? Hyun: One is what I call the Golden Rule mentality: We assume when we go to the workplace that people are going to think like us and operate like us. But sometimes when you work with people from a different culture or a different generation, they may have a different mindset about doing something, or a different approach to solving a problem, or a different way to manage some situation. When see something that’s different, we don't understand it, so we don't trust it. We have this hidden bias for people who are like us. That gets in the way of really looking at how we can tap our team members best potential by understanding how their difference may help them be effective in our workplace. We’re trained, especially in the workplace, to make assumptions quickly, so that you can make the best business decision. But with people, it’s better to remain curious. If you want to build stronger cross-cultural, cross-generational, cross-gender relationships, before you make a judgment, share what you observe with that team member, and connect with him or her in ways that are mutually adaptive, so that you can work together more effectively. Q: What are the common characteristics you see in leaders who are successful at flexing? Hyun: One is what I call “adaptive ability”—leaders who are able to understand that someone on their team is different from them, and willing to adapt his or her style to do that. Another one is “unconditional positive regard,” which is basically acceptance of others, even in their vulnerable moments. This attitude of grace is critical and essential to a healthy environment in developing people. If you think about when people enter the workforce, they're only 21 years old. It’s quite a formative time for them. They may not have a lot of management experience, or experience managing complex or even global projects. Creating the best possible condition for their development requires turning their mistakes into teachable moments, and giving them an opportunity to really learn. Finally, these leaders are not rigid or constrained in a single mode or style. They have this insatiable curiosity about other people. They don’t judge when they see behavior that doesn’t make sense, or is different from their own. For example, maybe someone on their team is a less aggressive than they are. The leader needs to remain curious and thinks, “Wow, I wonder how I can engage in a dialogue with this person to get their potential out in the open.”

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  • Week in Geek: New Security Flaw Confirmed for Internet Explorer Edition

    - by Asian Angel
    This week we learned how to use a PC to stay entertained while traveling for the holidays, create quality photo prints with free software, share links between any browser and any smartphone, create perfect Christmas photos using How-To Geek’s 10 best how-to photo guides, and had fun decorating Firefox with a collection of Holiday 2010 Personas themes. Photo by Repoort. Random Geek Links Photo by Asian Angel. Critical 0-Day Flaw Affects All Internet Explorer Versions, Microsoft Warns Microsoft has confirmed a zero-day vulnerability affecting all supported versions of Internet Explorer, including IE8, IE7 and IE6. Note: Article contains link to Microsoft Security Advisory detailing two work-arounds until a security update is released. Hackers targeting human rights, indie media groups Hackers are increasingly hitting the Web sites of human rights and independent media groups in an attempt to silence them, says a new study released this week by Harvard University’s Berkman Center for Internet & Society. OpenBSD: audits give no indication of back doors So far, the analyses of OpenBSD’s crypto and IPSec code have not provided any indication that the system contains back doors for listening to encrypted VPN connections. But the developers have already found two bugs during their current audits. Sophos: Beware Facebook’s new facial-recognition feature Facebook’s new facial recognition software might result in undesirable photos of users being circulated online, warned a security expert, who urged users to keep abreast with the social network’s privacy settings to prevent the abovementioned scenario from becoming a reality. Microsoft withdraws flawed Outlook update Microsoft has withdrawn update KB2412171 for Outlook 2007, released last Patch Tuesday, after a number of user complaints. Skype: Millions still without service Skype was still working to right itself going into the holiday weekend from a major outage that began this past Wednesday. Mozilla improves sync setup and WebGL in Firefox 4 beta 8 Firefox 4.0 beta 8 brings better support for WebGL and introduces an improved setup process for Firefox Sync that simplifies the steps for configuring the synchronization service across multiple devices. Chrome OS the litmus test for cloud The success or failure of Google’s browser-oriented Chrome OS will be the litmus test to decide if the cloud is capable of addressing user needs for content and services, according to a new Ovum report released Monday. FCC Net neutrality rules reach mobile apps The Federal Communications Commission (FCC) finally released its long-expected regulations on Thursday and the related explanations total a whopping 194 pages. One new item that was not previously disclosed: mobile wireless providers can’t block “applications that compete with the provider’s” own voice or video telephony services. KDE and the Document Foundation join Open Invention Network The KDE e.V. and the Document Foundation (TDF) have both joined the Open Invention Network (OIN) as licensees, expanding the organization’s roster of supporters. Report: SEC looks into Hurd’s ousting from HP The scandal surrounding Mark Hurd’s departure from the world’s largest technology company in August has officially drawn attention from the U.S. Securities and Exchange Commission. Report: Google requests delay of new Google TVs Google TV is apparently encountering a bit of static that has resulted in a programming change. Geek Video of the Week This week we have a double dose of geeky video goodness for you with the original Mac vs PC video and the trailer for the sequel. Photo courtesy of Peacer. Mac vs PC Photo courtesy of Peacer. Mac vs PC 2 Trailer Random TinyHacker Links Awesome Tools To Extract Audio From Video Here’s a list of really useful, and free tools to rip audio from videos. Getting Your iPhone Out of Recovery Mode Is your iPhone stuck in recovery mode? This tutorial will help you get it out of that state. Google Shared Spaces Quickly create a shared space and collaborate with friends online. McAfee Internet Security 2011 – Upgrade not worthy of a version change McAfee has released their 2011 version of security products. And as this review details, the upgrades are minimal when compared to their 2010 products. For more information, check out the review. 200 Countries Plotted Hans Rosling’s famous lectures combine enormous quantities of public data with a sport’s commentator’s style to reveal the story of the world’s past, present and future development. Now he explores stats in a way he has never done before – using augmented reality animation. Super User Questions Enjoy looking through this week’s batch of popular questions and answers from Super User. How to restore windows 7 to a known working state every time it boots? Is there an easy way to mass-transfer all files between two computers? Coffee spilled inside computer, damaged hard drive Computer does not boot after ram upgrade Keyboard not detected when trying to install Ubuntu 10.10 How-To Geek Weekly Article Recap Have you had a super busy week while preparing for the holiday weekend? Then here is your chance to get caught up on your reading with our five hottest articles for the week. Ask How-To Geek: Rescuing an Infected PC, Installing Bloat-free iTunes, and Taming a Crazy Trackpad How to Use the Avira Rescue CD to Clean Your Infected PC Eight Geektacular Christmas Projects for Your Day Off VirtualBox 4.0 Rocks Extensions and a Simplified GUI Ask the Readers: How Many Monitors Do You Use with Your Computer? One Year Ago on How-To Geek Here are more great articles from one year ago for you to read and enjoy during the holiday break. Enjoy Distraction-Free Writing with WriteMonkey Shutter is a State of Art Screenshot Tool for Ubuntu Get Hex & RGB Color Codes the Easy Way Find User Scripts for Your Favorite Websites the Easy Way Access Your Unsorted Bookmarks the Easy Way (Firefox) The Geek Note That “wraps” things up for this week and we hope that everyone enjoys the rest of their holiday break! Found a great tip during the break? Then be sure to send it in to us at [email protected]. Photo by ArSiSa7. Latest Features How-To Geek ETC How to Use the Avira Rescue CD to Clean Your Infected PC The Complete List of iPad Tips, Tricks, and Tutorials Is Your Desktop Printer More Expensive Than Printing Services? 20 OS X Keyboard Shortcuts You Might Not Know HTG Explains: Which Linux File System Should You Choose? HTG Explains: Why Does Photo Paper Improve Print Quality? Simon’s Cat Explores the Christmas Tree! [Video] The Outdoor Lights Scene from National Lampoon’s Christmas Vacation [Video] The Famous Home Alone Pizza Delivery Scene [Classic Video] Chronicles of Narnia: The Voyage of the Dawn Treader Theme for Windows 7 Cardinal and Rabbit Sharing a Tree on a Cold Winter Morning Wallpaper An Alternate Star Wars Christmas Special [Video]

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  • SharePoint – The Most Important Feature

    - by Bil Simser
    Watching twitter and doing a search for SharePoint and you see a lot (almost one every few minutes) of tweets about the top 10 new features in SharePoint. What answer do you get when you ask the question, “What’s the most important feature in SharePoint?”. Chances are the answer will vary. Some will say it’s the collaboration aspect, others might say it’s the new ribbon interface, multi-item editing, external content types, faceted search, large list support, document versioning, Silverlight, etc. The list goes on. However I think most people might be missing the most important feature that’s sitting right under their noses all this time. The most important feature of SharePoint? It’s called User Empowerment. Huh? What? Is that something I find in the Site Actions menu? Nope. It’s something that’s always been there in SharePoint, you just need to get the word out and support it. How many times have you had a team ask you for a team site (assuming you had SharePoint up and running). Or to create them a contact list. Or how long have you employed that guy in the corner who’s been copying and pasting content from Corporate Communications into the web from a Word document. Let’s stop the insanity. It doesn’t have to be this way. SharePoint’s strongest feature isn’t anything you can find in the Site Settings screen or Central Admin. It’s all about empowering your users and letting them take control of their content. After all, SharePoint really is a bunch of tools to allow users to collaborate on content isn’t it? So why are you stepping in as IT and helping the user every moment along the way. It’s like having to ask users to fill out a help desk ticket or call up the Windows team to create a folder on their desktop or rearrange their Start menu. This isn’t something IT should be spending their time doing nor is it something the users should be burdened with having to wait until their friendly neighborhood tech-guy (or gal) shows up to help them sort the icons on their desktop. SharePoint IS all about empowerment. Site owners can create whatever lists and libraries they need for their team, and if the template isn’t there they can always turn to my friend and yours, the Custom List. From that can spew forth approval tracking systems, new hire checklists, and server inventory. You’re only limited by your imagination and needs. Users should be able to create new sites as they need. Want a blog to let everyone know what your team is up to? Go create one, here’s how. What’s a blog you ask? Here’s what it is and why you would use one. SharePoint is the shift in the balance of power and you need, and an IT group, let go of certain responsibilities and let your users run with the tools. A power user who knows how to create sites and what features are available to them can help a team go from the forming stage to the storming stage overnight. Again, this all hinges on you as an IT organization and what you can and empower your users with as far as features go. Running with tools is great if you know how to use them, running with scissors not recommended unless you enjoy trips to the hospital. With Great Power comes Great Responsibility so don’t go out on Monday and send out a memo to the organization saying “This Bil guy says you peeps can do anything so here it is, knock yourself out” (for one, they’ll have *no* idea who this Bil guy is). This advice comes with the task of getting your users ready for empowerment. Whether it’s through some kind of internal training sessions, in-house documentation; videos; blog posts; on how to accomplish things in SharePoint, or full blown one-on-one sit downs with teams or individuals to help them through their problems. The work is up to you. Helping them along also should be part of your governance (you do have one don’t you?). Just because you have InfoPath client deployed with your Office suite, doesn’t mean users should just start publishing forms all over your SharePoint farm. There should be some governance behind that in what you’ll support and what is possible. The other caveat to all this is that SharePoint is not everything for everyone. It can’t cook you breakfast and impregnate your cat or solve world hunger. It also isn’t suited for every IT solution out there. It’s a horrible source control system (even though some people try to use it as such) and really can’t do financials worth a darn. Again, governance is key here and part of that governance and your responsibility in setting up and unleashing SharePoint into your organization is to provide users guidance on what should be in SharePoint and (more importantly) what should not be in SharePoint. There are boundaries you have to set where you don’t want your end users going as they might be treading into trouble. Again, this is up to you to set these constraints and help users understand why these pylons are there. If someone understands why they can’t do something they might have a better understanding and respect for those that put them there in the first place. Of course you’ll always have the power-users who want to go skiing down dead mans curve so this doesn’t work for everyone, but you can catch the majority of the newbs who don’t wander aimlessly off the beaten path. At the end of the day when all things are going swimmingly your end users should be empowered to solve the needs they have on a day to day basis and not having to keep bugging the IT department to help them create a view to show only approved documents. I wouldn’t go as far as business users building out full blown solutions and handing the keys to SharePoint Designer or (worse) Visual Studio to power-users might not be a path you want to go down but you also don’t have to lock up the SharePoint system in a tight box where users can’t use what’s there. So stop focusing on the shiny things in SharePoint and maybe consider making a shift to what’s really important. Making your day job easier and letting users get the most our of your technology investment.

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  • What is SharePoint Out of the Box?

    - by Bil Simser
    It’s always fun in the blog-o-sphere and SharePoint bloggers always keep the pot boiling. Bjorn Furuknap recently posted a blog entry titled Why Out-of-the-Box Makes No Sense in SharePoint, quickly followed up by a rebuttal by Marc Anderson on his blog. Okay, now that we have all the players and the stage what’s the big deal? Bjorn started his post saying that you don’t use “out-of-the-box” (OOTB) SharePoint because it makes no sense. I have to disagree with his premise because what he calls OOTB is basically installing SharePoint and admiring it, but not using it. In his post he lays claim that modifying say the OOTB contacts list by removing (or I suppose adding) a column, now puts you in a situation where you’re no longer using the OOTB functionality. Really? Side note. Dear Internet, please stop comparing building software to building houses. Or comparing software architecture to building architecture. Or comparing web sites to making dinner. Are you trying to dumb down something so the general masses understand it? Comparing a technical skill to a construction operation isn’t the way to do this. Last time I checked, most people don’t know how to build houses and last time I checked people reading technical SharePoint blogs are generally technical people that understand the terms you use. Putting metaphors around software development to make it easy to understand is detrimental to the goal. </rant> Okay, where were we? Right, adding columns to lists means you are no longer using the OOTB functionality. Yeah, I still don’t get it. Another statement Bjorn makes is that using the OOTB functionality kills the flexibility SharePoint has in creating exactly what you want. IMHO this really flies in the absolute face of *where* SharePoint *really* shines. For the past year or so I’ve been leaning more and more towards OOTB solutions over custom development for the simple reason that its expensive to maintain systems and code and assets. SharePoint has enabled me to do this simply by providing the tools where I can give users what they need without cracking open up Visual Studio. This might be the fact that my day job is with a regulated company and there’s more scrutiny with spending money on anything new, but frankly that should be the position of any responsible developer, architect, manager, or PM. Do you really want to throw money away because some developer tells you that you need a custom web part when perhaps with some creative thinking or expectation setting with customers you can meet the need with what you already have. The way I read Bjorn’s terminology of “out-of-the-box” is install the software and tell people to go to a website and admire the OOTB system, but don’t change it! For those that know things like WordPress, DotNetNuke, SubText, Drupal or any of those content management/blogging systems, its akin to installing the software and setting up the “Hello World” blog post or page, then staring at it like it’s useful. “Yes, we are using WordPress!”. Then not adding a new post, creating a new category, or adding an About page. Perhaps I’m wrong in my interpretation. This leads us to what is OOTB SharePoint? To many people I’ve talked to the last few hours on twitter, email, etc. it is *not* just installing software but actually using it as it was fit for purpose. What’s the purpose of SharePoint then? It has many purposes, but using the OOTB templates Microsoft has given you the ability to collaborate on projects, author/share/publish documents, create pages, track items/contacts/tasks/etc. in a multi-user web based interface, and so on. Microsoft has pretty clear definitions of these different levels of SharePoint we’re talking about and I think it’s important for everyone to know what they are and what they mean. Personalization and Administration To me, this is the OOTB experience. You install the product and then are able to do things like create new lists, sites, edit and personalize pages, create new views, etc. Basically use the platform services available to you with Windows SharePoint Services (or SharePoint Foundation in 2010) to your full advantage. No code, no special tools needed, and very little user training required. Could you take someone who has never done anything in a website or piece of software and unleash them onto a site? Probably not. However I would argue that anyone who’s configured the Outlook reading layout or applied styles to a Word document probably won’t have too much difficulty in using SharePoint OUT OF THE BOX. Customization Here’s where things might get a bit murky but to me this is where you start looking at HTML/ASPX page code through SharePoint Designer, using jQuery scripts and plugging them into Web Part Pages via a Content Editor Web Part, and generally enhancing the site. The JavaScript debate might kick in here claiming it’s no different than C#, and frankly you can totally screw a site up with jQuery on a CEWP just as easily as you can with a C# delegate control deployed to the server file system. However (again, my blog, my opinion) the customization label comes in when I need to access the server (for example creating a custom theme) or have some kind of net-new element I add to the system that wasn’t there OOTB. It’s not content (like a new list or site), it’s code and does something functional. Development Here’s were the propeller hats come on and we’re talking algorithms and unit tests and compilers oh my. Software is deployed to the server, people are writing solutions after some kind of training (perhaps), there might be some specialized tools they use to craft and deploy the solutions, there’s the possibility of exceptions being thrown, etc. There are a lot of definitions here and just like customization it might get murky (do you let non-developers build solutions using development, i.e. jQuery/C#?). In my experience, it’s much more cost effective keeping solutions under the first two umbrellas than leaping into the third one. Arguably you could say that you can’t build useful solutions without *some* kind of code (even just some simple jQuery). I think you can get a *lot* of value just from using the OOTB experience and I don’t think you’re constraining your users that much. I’m not saying Marc or Bjorn are wrong. Like Obi-Wan stated, they’re both correct “from a certain point of view”. To me, SharePoint Out of the Box makes total sense and should not be dismissed. I just don’t agree with the premise that Bjorn is basing his statements on but that’s just my opinion and his is different and never the twain shall meet.

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  • Interview with Lenz Grimmer about MySQL Connect

    - by Keith Larson
    Keith Larson: Thank you for allowing me to do this interview with you.  I have been talking with a few different Oracle ACEs   about the MySQL Connect Conference. I figured the MySQL community might be missing you as well. You have been very busy with Oracle Linux but I know you still have an eye on the MySQL Community. How have things been?Lenz Grimmer: Thanks for including me in this series of interviews, I feel honored! I've read the other interviews, and really liked them. I still try to follow what's going on over in the MySQL community and it's good to see that many of the familiar faces are still around. Over the course of the 9 years that I was involved with MySQL, many colleagues and contacts turned into good friends and we still maintain close relationships.It's been almost 1.5 years ago that I moved into my new role here in the Linux team at Oracle, and I really enjoy working on a Linux distribution again (I worked for SUSE before I joined MySQL AB in 2002). I'm still learning a lot - Linux in the data center has greatly evolved in so many ways and there are a lot of new and exciting technologies to explore. Keith Larson: What were your thoughts when you heard that Oracle was going to deliver the MySQL Connect conference to the MySQL Community?Lenz Grimmer: I think it's testament to the fact that Oracle deeply cares about MySQL, despite what many skeptics may say. What started as "MySQL Sunday" two years ago has now evolved into a full-blown sub-conference, with 80 sessions at one of the largest corporate IT events in the world. I find this quite telling, not many products at Oracle enjoy this level of exposure! So it certainly makes me feel proud to see how far MySQL has come. Keith Larson: Have you had a chance to look over the sessions? What are your thoughts on them?Lenz Grimmer: I did indeed look at the final schedule.The content committee did a great job with selecting these sessions. I'm glad to see that the content selection was influenced by involving well-known and respected members of the MySQL community. The sessions cover a broad range of topics and technologies, both covering established topics as well as recent developments. Keith Larson: When you get a chance, what sessions do you plan on attending?Lenz Grimmer: I will actually be manning the Oracle booth in the exhibition area on one of these days, so I'm not sure if I'll have a lot of time attending sessions. But if I do, I'd love to see the keynotes and catch some of the sessions that talk about recent developments and new features in MySQL, High Availability and Clustering . Quite a lot has happened and it's hard to keep up with this constant flow of new MySQL releases.In particular, the following sessions caught my attention: MySQL Connect Keynote: The State of the Dolphin Evaluating MySQL High-Availability Alternatives CERN’s MySQL “as a Service” Deployment with Oracle VM: Empowering Users MySQL 5.6 Replication: Taking Scalability and High Availability to the Next Level What’s New in MySQL Server 5.6? MySQL Security: Past and Present MySQL at Twitter: Development and Deployment MySQL Community BOF MySQL Connect Keynote: MySQL Perspectives Keith Larson: So I will ask you just like I have asked the others I have interviewed, any tips that you would give to people for handling the long hours at conferences?Lenz Grimmer: Wear comfortable shoes and make sure to drink a lot! Also prepare a plan of the sessions you would like to attend beforehand and familiarize yourself with the venue, so you can get to the next talk in time without scrambling to find the location. The good thing about piggybacking on such a large conference like Oracle OpenWorld is that you benefit from the whole infrastructure. For example, there is a nice schedule builder that helps you to keep track of your sessions of interest. Other than that, bring enough business cards and talk to people, build up your network among your peers and other MySQL professionals! Keith Larson: What features of the MySQL 5.6 release do you look forward to the most ?Lenz Grimmer: There has been solid progress in so many areas like the InnoDB Storage Engine, the Optimizer, Replication or Performance Schema, it's hard for me to really highlight anything in particular. All in all, MySQL 5.6 sounds like a very promising release. I'm confident it will follow the tradition that Oracle already established with MySQL 5.5, which received a lot of praise even from very critical members of the MySQL community. If I had to name a single feature, I'm particularly and personally happy that the precise GIS functions have finally made it into a GA release - that was long overdue. Keith Larson:  In your opinion what is the best reason for someone to attend this event?Lenz Grimmer: This conference is an excellent opportunity to get in touch with the key people in the MySQL community and ecosystem and to get facts and information from the domain experts and developers that work on MySQL. The broad range of topics should attract people from a variety of roles and relations to MySQL, beginning with Developers and DBAs, to CIOs considering MySQL as a viable solution for their requirements. Keith Larson: You will be attending MySQL Connect and have some Oracle Linux Demos, do you see a growing demand for MySQL on Oracle Linux ?Lenz Grimmer: Yes! Oracle Linux is our recommended Linux distribution and we have a good relationship to the MySQL engineering group. They use Oracle Linux as a base Linux platform for development and QA, so we make sure that MySQL and Oracle Linux are well tested together. Setting up a MySQL server on Oracle Linux can be done very quickly, and many customers recognize the benefits of using them both in combination.Because Oracle Linux is available for free (including free bug fixes and errata), it's an ideal choice for running MySQL in your data center. You can run the same Linux distribution on both your development/staging systems as well as on the production machines, you decide which of these should be covered by a support subscription and at which level of support. This gives you flexibility and provides some really attractive cost-saving opportunities. Keith Larson: Since I am a Linux user and fan, what is on the horizon for  Oracle Linux?Lenz Grimmer: We're working hard on broadening the ecosystem around Oracle Linux, building up partnerships with ISVs and IHVs to certify Oracle Linux as a fully supported platform for their products. We also continue to collaborate closely with the Linux kernel community on various projects, to make sure that Linux scales and performs well on large systems and meets the demands of today's data centers. These improvements and enhancements will then rolled into the Unbreakable Enterprise Kernel, which is the key ingredient that sets Oracle Linux apart from other distributions. We also have a number of ongoing projects which are making good progress, and I'm sure you'll hear more about this at the upcoming OpenWorld conference :) Keith Larson: What is something that more people should be aware of when it comes to Oracle Linux and MySQL ?Lenz Grimmer: Many people assume that Oracle Linux is just tuned for Oracle products, such as the Oracle Database or our Engineered Systems. While it's of course true that we do a lot of testing and optimization for these workloads, Oracle Linux is and will remain a general-purpose Linux distribution that is a very good foundation for setting up a LAMP-Stack, for example. We also provide MySQL RPM packages for Oracle Linux, so you can easily stay up to date if you need something newer than what's included in the stock distribution.One more thing that is really unique to Oracle Linux is Ksplice, which allows you to apply security patches to the running Linux kernel, without having to reboot. This ensures that your MySQL database server keeps up and running and is not affected by any downtime. Keith Larson: What else would you like to add ?Lenz Grimmer: Thanks again for getting in touch with me, I appreciated the opportunity. I'm looking forward to MySQL Connect and Oracle OpenWorld and to meet you and many other people from the MySQL community that I haven't seen for quite some time! Keith Larson:  Thank you Lenz!

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  • VS 2010 Debugger Improvements (BreakPoints, DataTips, Import/Export)

    - by ScottGu
    This is the twenty-first in a series of blog posts I’m doing on the VS 2010 and .NET 4 release.  Today’s blog post covers a few of the nice usability improvements coming with the VS 2010 debugger.  The VS 2010 debugger has a ton of great new capabilities.  Features like Intellitrace (aka historical debugging), the new parallel/multithreaded debugging capabilities, and dump debuging support typically get a ton of (well deserved) buzz and attention when people talk about the debugging improvements with this release.  I’ll be doing blog posts in the future that demonstrate how to take advantage of them as well.  With today’s post, though, I thought I’d start off by covering a few small, but nice, debugger usability improvements that were also included with the VS 2010 release, and which I think you’ll find useful. Breakpoint Labels VS 2010 includes new support for better managing debugger breakpoints.  One particularly useful feature is called “Breakpoint Labels” – it enables much better grouping and filtering of breakpoints within a project or across a solution.  With previous releases of Visual Studio you had to manage each debugger breakpoint as a separate item. Managing each breakpoint separately can be a pain with large projects and for cases when you want to maintain “logical groups” of breakpoints that you turn on/off depending on what you are debugging.  Using the new VS 2010 “breakpoint labeling” feature you can now name these “groups” of breakpoints and manage them as a unit. Grouping Multiple Breakpoints Together using a Label Below is a screen-shot of the breakpoints window within Visual Studio 2010.  This lists all of the breakpoints defined within my solution (which in this case is the ASP.NET MVC 2 code base): The first and last breakpoint in the list above breaks into the debugger when a Controller instance is created or released by the ASP.NET MVC Framework. Using VS 2010, I can now select these two breakpoints, right-click, and then select the new “Edit labels…” menu command to give them a common label/name (making them easier to find and manage): Below is the dialog that appears when I select the “Edit labels” command.  We can use it to create a new string label for our breakpoints or select an existing one we have already defined.  In this case we’ll create a new label called “Lifetime Management” to describe what these two breakpoints cover: When we press the OK button our two selected breakpoints will be grouped under the newly created “Lifetime Management” label: Filtering/Sorting Breakpoints by Label We can use the “Search” combobox to quickly filter/sort breakpoints by label.  Below we are only showing those breakpoints with the “Lifetime Management” label: Toggling Breakpoints On/Off by Label We can also toggle sets of breakpoints on/off by label group.  We can simply filter by the label group, do a Ctrl-A to select all the breakpoints, and then enable/disable all of them with a single click: Importing/Exporting Breakpoints VS 2010 now supports importing/exporting breakpoints to XML files – which you can then pass off to another developer, attach to a bug report, or simply re-load later.  To export only a subset of breakpoints, you can filter by a particular label and then click the “Export breakpoint” button in the Breakpoints window: Above I’ve filtered my breakpoint list to only export two particular breakpoints (specific to a bug that I’m chasing down).  I can export these breakpoints to an XML file and then attach it to a bug report or email – which will enable another developer to easily setup the debugger in the correct state to investigate it on a separate machine.  Pinned DataTips Visual Studio 2010 also includes some nice new “DataTip pinning” features that enable you to better see and track variable and expression values when in the debugger.  Simply hover over a variable or expression within the debugger to expose its DataTip (which is a tooltip that displays its value)  – and then click the new “pin” button on it to make the DataTip always visible: You can “pin” any number of DataTips you want onto the screen.  In addition to pinning top-level variables, you can also drill into the sub-properties on variables and pin them as well.  Below I’ve “pinned” three variables: “category”, “Request.RawUrl” and “Request.LogonUserIdentity.Name”.  Note that these last two variable are sub-properties of the “Request” object.   Associating Comments with Pinned DataTips Hovering over a pinned DataTip exposes some additional UI within the debugger: Clicking the comment button at the bottom of this UI expands the DataTip - and allows you to optionally add a comment with it: This makes it really easy to attach and track debugging notes: Pinned DataTips are usable across both Debug Sessions and Visual Studio Sessions Pinned DataTips can be used across multiple debugger sessions.  This means that if you stop the debugger, make a code change, and then recompile and start a new debug session - any pinned DataTips will still be there, along with any comments you associate with them.  Pinned DataTips can also be used across multiple Visual Studio sessions.  This means that if you close your project, shutdown Visual Studio, and then later open the project up again – any pinned DataTips will still be there, along with any comments you associate with them. See the Value from Last Debug Session (Great Code Editor Feature) How many times have you ever stopped the debugger only to go back to your code and say: $#@! – what was the value of that variable again??? One of the nice things about pinned DataTips is that they keep track of their “last value from debug session” – and you can look these values up within the VB/C# code editor even when the debugger is no longer running.  DataTips are by default hidden when you are in the code editor and the debugger isn’t running.  On the left-hand margin of the code editor, though, you’ll find a push-pin for each pinned DataTip that you’ve previously setup: Hovering your mouse over a pinned DataTip will cause it to display on the screen.  Below you can see what happens when I hover over the first pin in the editor - it displays our debug session’s last values for the “Request” object DataTip along with the comment we associated with them: This makes it much easier to keep track of state and conditions as you toggle between code editing mode and debugging mode on your projects. Importing/Exporting Pinned DataTips As I mentioned earlier in this post, pinned DataTips are by default saved across Visual Studio sessions (you don’t need to do anything to enable this). VS 2010 also now supports importing/exporting pinned DataTips to XML files – which you can then pass off to other developers, attach to a bug report, or simply re-load later. Combined with the new support for importing/exporting breakpoints, this makes it much easier for multiple developers to share debugger configurations and collaborate across debug sessions. Summary Visual Studio 2010 includes a bunch of great new debugger features – both big and small.  Today’s post shared some of the nice debugger usability improvements. All of the features above are supported with the Visual Studio 2010 Professional edition (the Pinned DataTip features are also supported in the free Visual Studio 2010 Express Editions)  I’ll be covering some of the “big big” new debugging features like Intellitrace, parallel/multithreaded debugging, and dump file analysis in future blog posts.  Hope this helps, Scott P.S. In addition to blogging, I am also now using Twitter for quick updates and to share links. Follow me at: twitter.com/scottgu

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  • European Interoperability Framework - a new beginning?

    - by trond-arne.undheim
    The most controversial document in the history of the European Commission's IT policy is out. EIF is here, wrapped in the Communication "Towards interoperability for European public services", and including the new feature European Interoperability Strategy (EIS), arguably a higher strategic take on the same topic. Leaving EIS aside for a moment, the EIF controversy has been around IPR, defining open standards and about the proper terminology around standardization deliverables. Today, as the document finally emerges, what is the verdict? First of all, to be fair to those among you who do not spend your lives in the intricate labyrinths of Commission IT policy documents on interoperability, let's define what we are talking about. According to the Communication: "An interoperability framework is an agreed approach to interoperability for organisations that want to collaborate to provide joint delivery of public services. Within its scope of applicability, it specifies common elements such as vocabulary, concepts, principles, policies, guidelines, recommendations, standards, specifications and practices." The Good - EIF reconfirms that "The Digital Agenda can only take off if interoperability based on standards and open platforms is ensured" and also confirms that "The positive effect of open specifications is also demonstrated by the Internet ecosystem." - EIF takes a productive and pragmatic stance on openness: "In the context of the EIF, openness is the willingness of persons, organisations or other members of a community of interest to share knowledge and stimulate debate within that community, the ultimate goal being to advance knowledge and the use of this knowledge to solve problems" (p.11). "If the openness principle is applied in full: - All stakeholders have the same possibility of contributing to the development of the specification and public review is part of the decision-making process; - The specification is available for everybody to study; - Intellectual property rights related to the specification are licensed on FRAND terms or on a royalty-free basis in a way that allows implementation in both proprietary and open source software" (p. 26). - EIF is a formal Commission document. The former EIF 1.0 was a semi-formal deliverable from the PEGSCO, a working group of Member State representatives. - EIF tackles interoperability head-on and takes a clear stance: "Recommendation 22. When establishing European public services, public administrations should prefer open specifications, taking due account of the coverage of functional needs, maturity and market support." - The Commission will continue to support the National Interoperability Framework Observatory (NIFO), reconfirming the importance of coordinating such approaches across borders. - The Commission will align its internal interoperability strategy with the EIS through the eCommission initiative. - One cannot stress the importance of using open standards enough, whether in the context of open source or non-open source software. The EIF seems to have picked up on this fact: What does the EIF says about the relation between open specifications and open source software? The EIF introduces, as one of the characteristics of an open specification, the requirement that IPRs related to the specification have to be licensed on FRAND terms or on a royalty-free basis in a way that allows implementation in both proprietary and open source software. In this way, companies working under various business models can compete on an equal footing when providing solutions to public administrations while administrations that implement the standard in their own software (software that they own) can share such software with others under an open source licence if they so decide. - EIF is now among the center pieces of the Digital Agenda (even though this demands extensive inter-agency coordination in the Commission): "The EIS and the EIF will be maintained under the ISA Programme and kept in line with the results of other relevant Digital Agenda actions on interoperability and standards such as the ones on the reform of rules on implementation of ICT standards in Europe to allow use of certain ICT fora and consortia standards, on issuing guidelines on essential intellectual property rights and licensing conditions in standard-setting, including for ex-ante disclosure, and on providing guidance on the link between ICT standardisation and public procurement to help public authorities to use standards to promote efficiency and reduce lock-in.(Communication, p.7)" All in all, quite a few good things have happened to the document in the two years it has been on the shelf or was being re-written, depending on your perspective, in any case, awaiting the storms to calm. The Bad - While a certain pragmatism is required, and governments cannot migrate to full openness overnight, EIF gives a bit too much room for governments not to apply the openness principle in full. Plenty of reasons are given, which should maybe have been put as challenges to be overcome: "However, public administrations may decide to use less open specifications, if open specifications do not exist or do not meet functional interoperability needs. In all cases, specifications should be mature and sufficiently supported by the market, except if used in the context of creating innovative solutions". - EIF does not use the internationally established terminology: open standards. Rather, the EIF introduces the notion of "formalised specification". How do "formalised specifications" relate to "standards"? According to the FAQ provided: The word "standard" has a specific meaning in Europe as defined by Directive 98/34/EC. Only technical specifications approved by a recognised standardisation body can be called a standard. Many ICT systems rely on the use of specifications developed by other organisations such as a forum or consortium. The EIF introduces the notion of "formalised specification", which is either a standard pursuant to Directive 98/34/EC or a specification established by ICT fora and consortia. The term "open specification" used in the EIF, on the one hand, avoids terminological confusion with the Directive and, on the other, states the main features that comply with the basic principle of openness laid down in the EIF for European Public Services. Well, this may be somewhat true, but in reality, Europe is 30 year behind in terminology. Unless the European Standardization Reform gets completed in the next few months, most Member States will likely conclude that they will go on referencing and using standards beyond those created by the three European endorsed monopolists of standardization, CEN, CENELEC and ETSI. Who can afford to begin following the strict Brussels rules for what they can call open standards when, in reality, standards stemming from global standardization organizations, so-called fora/consortia, dominate in the IT industry. What exactly is EIF saying? Does it encourage Member States to go on using non-ESO standards as long as they call it something else? I guess I am all for it, although it is a bit cumbersome, no? Why was there so much interest around the EIF? The FAQ attempts to explain: Some Member States have begun to adopt policies to achieve interoperability for their public services. These actions have had a significant impact on the ecosystem built around the provision of such services, e.g. providers of ICT goods and services, standardisation bodies, industry fora and consortia, etc... The Commission identified a clear need for action at European level to ensure that actions by individual Member States would not create new electronic barriers that would hinder the development of interoperable European public services. As a result, all stakeholders involved in the delivery of electronic public services in Europe have expressed their opinions on how to increase interoperability for public services provided by the different public administrations in Europe. Well, it does not take two years to read 50 consultation documents, and the EU Standardization Reform is not yet completed, so, more pragmatically, you finally had to release the document. Ok, let's leave some of that aside because the document is out and some people are happy (and others definitely not). The Verdict Considering the controversy, the delays, the lobbying, and the interests at stake both in the EU, in Member States and among vendors large and small, this document is pretty impressive. As with a good wine that has not yet come to full maturity, let's say that it seems to be coming in in the 85-88/100 range, but only a more fine-grained analysis, enjoyment in good company, and ultimately, implementation, will tell. The European Commission has today adopted a significant interoperability initiative to encourage public administrations across the EU to maximise the social and economic potential of information and communication technologies. Today, we should rally around this achievement. Tomorrow, let's sit down and figure out what it means for the future.

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  • CEN/CENELEC Lacks Perspective

    - by trond-arne.undheim
    Over the last few months, two of the European Standardization Organizations (ESOs), CEN and CENELEC have circulated an unfortunate position statement distorting the facts around fora and consortia. For the benefit of outsiders to this debate, let's just say that this debate regards whether and how the EU should recognize standards and specifications from certain fora and consortia based on a process evaluating the openness and transparency of such deliverables. The topic is complex, and somewhat confusing even to insiders, but nevertheless crucial to the European economy. As far as I can judge, their positions are not based on facts. This is unfortunate. For the benefit of clarity, here are some of the observations they make: a)"Most consortia are in essence driven by technology companies making hardware and software solutions, by definition very few of the largest ones are European-based". b) "Most consortia lack a European presence, relevant Committees, even those that are often cited as having stronger links with Europe, seem to lack an overall, inclusive set of participants". c) "Recognising specific consortia specifications will not resolve any concrete problems of interoperability for public authorities; interoperability depends on stringing together a range of specifications (from formal global bodies or consortia alike)". d) "Consortia already have the option to have their specifications adopted by the international formal standards bodies and many more exercise this than the two that seem to be campaigning for European recognition. Such specifications can then also be adopted as European standards." e) "Consortium specifications completely lack any process to take due and balanced account of requirements at national level - this is not important for technologies but can be a critical issue when discussing cross-border issues within the EU such as eGovernment, eHealth and so on". f) "The proposed recognition will not lead to standstill on national or European activities, nor to the adoption of the specifications as national standards in the CEN and CENELEC members (usually in their official national languages), nor to withdrawal of conflicting national standards. A big asset of the European standardization system is its coherence and lack of fragmentation." g) "We always miss concrete and specific examples of where consortia referencing are supposed to be helpful." First of all, note that ETSI, the third ESO, did not join the position. The reason is, of course, that ETSI beyond being an ESO, also has a global perspective and, moreover, does consider reality. Secondly, having produced arguments a) to g), CEN/CENELEC has the audacity to call a meeting on Friday 25 February entitled "ICT standardization - improving collaboration in Europe". This sounds very nice, but they have not set the stage for constructive debate. Rather, they demonstrate a striking lack of vision and lack of perspective. I will back this up by three facts, and leave it there. 1. Since the 1980s, global industry fora and consortia, such as IETF, W3C and OASIS have emerged as world-leading ICT standards development organizations with excellent procedures for openness and transparency in all phases of standards development, ex post and ex ante. - Practically no ICT system can be built without using fora and consortia standards (FCS). - Without using FCS, neither the Internet, upon which the EU economy depends, nor EU institutions would operate. - FCS are of high relevance for achieving and promoting interoperability and driving innovation. 2. FCS are complementary to the formally recognized standards organizations including the ESOs. - No work will be taken away from the ESOs should the EU recognize certain FCS. - Each FCS would be evaluated on its merit and on the openness of the process that produced it. ESOs would, with other stakeholders, have a say. - ESOs could potentially educate and assist European stakeholders to engage more actively and constructively with FCS. - ETSI, also an ESO, seems to clearly recognize these facts. 3. Europe and its Member States have a strong voice in several of the most relevant global industry fora and consortia. - W3C: W3C was founded in 1994 by an Englishman, Sir Tim Berners-Lee, in collaboration with CERN, the European research lab. In April 1995, INRIA (Institut National de Recherche en Informatique et Automatique) in France became the first European W3C host and in 2003, ERCIM (European Research Consortium in Informatics and Mathematics), also based in France, took over the role of European W3C host from INRIA. Today, W3C has 326 Members, 40% of which are European. Government participation is also strong, and it could be increased - a development that is very much desired by W3C. Current members of the W3C Advisory Board includes Ora Lassila (Nokia) and Charles McCathie Nevile (Opera). Nokia is Finnish company, Opera is a Norwegian company. SAP's Claus von Riegen is an alumni of the same Advisory Board. - OASIS: its membership - 30% of which is European - represents the marketplace, reflecting a balance of providers, user companies, government agencies, and non-profit organizations. In particular, about 15% of OASIS members are governments or universities. Frederick Hirsch from Nokia, Claus von Riegen from SAP AG and Charles-H. Schulz from Ars Aperta are on the Board of Directors. Nokia is a Finnish company, SAP is a German company and Ars Aperta is a French company. The Chairman of the Board is Peter Brown, who is an Independent Consultant, an Austrian citizen AND an official of the European Parliament currently on long-term leave. - IETF: The oversight of its activities is by the Internet Architecture Board (IAB), since 2007 chaired by Olaf Kolkman, a Dutch national who lives in Uithoorn, NL. Kolkman is director of NLnet Labs, a foundation chartered to develop open source software and open source standards for the Internet. Other IAB members include Marcelo Bagnulo whose affiliation is the University Carlos III of Madrid, Spain as well as Hannes Tschofenig from Nokia Siemens Networks. Nokia is a Finnish company. Siemens is a German company. Nokia Siemens is a European joint venture. - Member States: At least 17 European Member States have developed Interoperability Frameworks that include FCS, according to the EU-funded National Interoperability Framework Observatory (see list and NIFO web site on IDABC). This also means they actively procure solutions using FCS, reference FCS in their policies and even in laws. Member State reps are free to engage in FCS, and many do. It would be nice if the EU adjusted to this reality. - A huge number of European nationals work in the global IT industry, on European soil or elsewhere, whether in EU registered companies or not. CEN/CENELEC lacks perspective and has engaged in an effort to twist facts that is quite striking from a publicly funded organization. I wish them all possible success with Friday's meeting but I fear all of the most important stakeholders will not be at the table. Not because they do not wish to collaborate, but because they just have been insulted. If they do show up, it would be a gracious move, almost beyond comprehension. While I do not expect CEN/CENELEC to line up perfectly in favor of fora and consortia, I think it would be to their benefit to stick to more palatable observations. Actually, I would suggest an apology, straightening out the facts. This works among friends and it works in an organizational context. Then, we can all move on. Standardization is important. Too important to ignore. Too important to distort. The European economy depends on it. We need CEN/CENELEC. It is an important organization. But CEN/CENELEC needs fora and consortia, too.

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  • Integrate Google Wave With Your Windows Workflow

    - by Matthew Guay
    Have you given Google Wave a try, only to find it difficult to keep up with?  Here’s how you can integrate Google Wave with your desktop and workflow with some free and simple apps. Google Wave is an online web app, and unlike many Google services, it’s not easily integrated with standard desktop applications.  Instead, you’ll have to keep it open in a browser tab, and since it is one of the most intensive HTML5 webapps available today, you may notice slowdowns in many popular browsers.  Plus, it can be hard to stay on top of your Wave conversations and collaborations by just switching back and forth between the website and whatever else you’re working on.  Here we’ll look at some tools that can help you integrate Google Wave with your workflow, and make it feel more native in Windows. Use Google Wave Directly in Windows What’s one of the best ways to make a web app feel like a native application?  By making it into a native application, of course!  Waver is a free Air powered app that can make the mobile version of Google Wave feel at home on your Windows, Mac, or Linux desktop.  We found it to be a quick and easy way to keep on top of our waves and collaborate with our friends. To get started with Waver, open their homepage on the Adobe Air Marketplace (link below) and click Download From Publisher. Waver is powered by Adobe Air, so if you don’t have Adobe Air installed, you’ll need to first download and install it. After clicking the link above, Adobe Air will open a prompt asking what you wish to do with the file.  Click Open, and then install as normal. Once the installation is finished, enter your Google Account info in the window.   After a few moments, you’ll see your Wave account in miniature, running directly in Waver.  Click a Wave to view it, or click New wave to start a new Wave message.  Unfortunately, in our tests the search box didn’t seem to work, but everything else worked fine. Google Wave works great in Waver, though all of the Wave features are not available since it is running the mobile version of Wave. You can still view content from plugins, including YouTube videos, directly in Waver.   Get Wave Notifications From Your Windows Taskbar Most popular email and Twitter clients give you notifications from your system tray when new messages come in.  And with Google Wave Notifier, you can now get the same alerts when you receive a new Wave message. Head over to the Google Wave Notifier site (link below), and click the download link to get started.  Make sure to download the latest Binary zip, as this one will contain the Windows program rather than the source code. Unzip the folder, and then run GoogleWaveNotifier.exe. On first run, you can enter your Google Account information.  Notice that this is not a standard account login window; you’ll need to enter your email address in the Username field, and then your password below it. You can also change other settings from this dialog, including update frequency and whether or not to run at startup.  Click the value, and then select the setting you want from the dropdown menu. Now, you’ll have a new Wave icon in your system tray.  When it detects new Waves or unread updates, it will display a popup notification with details about the unread Waves.  Additionally, the icon will change to show the number of unread Waves.  Click the popup to open Wave in your browser.  Or, if you have Waver installed, simply open the Waver window to view your latest Waves. If you ever need to change settings again in the future, right-click the icon and select Settings, and then edit as above. Get Wave Notifications in Your Email  Most of us have Outlook or Gmail open all day, and seldom leave the house without a Smartphone with push email.  And thanks to a new Wave feature, you can still keep up with your Waves without having to change your workflow. To activate email notifications from Google Wave, login to your Wave account, click the arrow beside your Inbox, and select Notifications. Select how quickly you want to receive notifications, and choose which email address you wish to receive the notifications.  Click Save when you’re finished. Now you’ll receive an email with information about new and updated Waves in your account.  If there were only small changes, you may get enough info directly in the email; otherwise, you can click the link and open that Wave in your browser. Conclusion Google Wave has great potential as a collaboration and communications platform, but by default it can be hard to keep up with what’s going on in your Waves.  These apps for Windows help you integrate Wave with your workflow, and can keep you from constantly logging in and checking for new Waves.  And since Google Wave registration is now open for everyone, it’s a great time to give it a try and see how it works for yourself. Links Signup for Google Wave (Google Account required) Download Waver from the Adobe Air Marketplace Download Google Wave Notifier Similar Articles Productive Geek Tips We Have 20 Google Wave Invites. Want One?Tired of Waiting for Google Wave? Try ShareFlow NowIntegrate Google Docs with Outlook the Easy WayAwesome Desktop Wallpapers: The Windows 7 EditionWeek in Geek: The Stupid Geek Tricks to Hide Extra Windows Edition TouchFreeze Alternative in AutoHotkey The Icy Undertow Desktop Windows Home Server – Backup to LAN The Clear & Clean Desktop Use This Bookmarklet to Easily Get Albums Use AutoHotkey to Assign a Hotkey to a Specific Window Latest Software Reviews Tinyhacker Random Tips HippoRemote Pro 2.2 Xobni Plus for Outlook All My Movies 5.9 CloudBerry Online Backup 1.5 for Windows Home Server Default Programs Editor – One great tool for Setting Defaults Convert BMP, TIFF, PCX to Vector files with RasterVect Free Identify Fonts using WhatFontis.com Windows 7’s WordPad is Actually Good Greate Image Viewing and Management with Zoner Photo Studio Free Windows Media Player Plus! – Cool WMP Enhancer

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  • Recap: Oracle Fusion Middleware Strategies Driving Business Innovation

    - by Harish Gaur
    Hasan Rizvi, Executive Vice President of Oracle Fusion Middleware & Java took the stage on Tuesday to discuss how Oracle Fusion Middleware helps enable business innovation. Through a series of product demos and customer showcases, Hassan demonstrated how Oracle Fusion Middleware is a complete platform to harness the latest technological innovations (cloud, mobile, social and Fast Data) throughout the application lifecycle. Fig 1: Oracle Fusion Middleware is the foundation of business innovation This Session included 4 demonstrations to illustrate these strategies: 1. Build and deploy native mobile applications using Oracle ADF Mobile 2. Empower business user to model processes, design user interface and have rich mobile experience for process interaction using Oracle BPM Suite PS6. 3. Create collaborative user experience and integrate social sign-on using Oracle WebCenter Portal, Oracle WebCenter Content, Oracle Social Network & Oracle Identity Management 11g R2 4. Deploy and manage business applications on Oracle Exalogic Nike, LA Department of Water & Power and Nintendo joined Hasan on stage to share how their organizations are leveraging Oracle Fusion Middleware to enable business innovation. Managing Performance in the Wrld of Social and Mobile How do you provide predictable scalability and performance for an application that monitors active lifestyle of 8 million users on a daily basis? Nike’s answer is Oracle Coherence, a component of Oracle Fusion Middleware and Oracle Exadata. Fig 2: Oracle Coherence enabled data grid improves performance of Nike+ Digital Sports Platform Nicole Otto, Sr. Director of Consumer Digital Technology discussed the vision of the Nike+ platform, a platform which represents a shift for NIKE from a  "product"  to  a "product +" experience.  There are currently nearly 8 million users in the Nike+ system who are using digitally-enabled Nike+ devices.  Once data from the Nike+ device is transmitted to Nike+ application, users access the Nike+ website or via the Nike mobile applicatoin, seeing metrics around their daily active lifestyle and even engage in socially compelling experiences to compare, compete or collaborate their data with their friends. Nike expects the number of users to grow significantly this year which will drive an explosion of data and potential new experiences. To deal with this challenge, Nike envisioned building a shared platform that would drive a consumer-centric model for the company. Nike built this new platform using Oracle Coherence and Oracle Exadata. Using Coherence, Nike built a data grid tier as a distributed cache, thereby provide low-latency access to most recent and relevant data to consumers. Nicole discussed how Nike+ Digital Sports Platform is unique in the way that it utilizes the Coherence Grid.  Nike takes advantage of Coherence as a traditional cache using both cache-aside and cache-through patterns.  This new tier has enabled Nike to create a horizontally scalable distributed event-driven processing architecture. Current data grid volume is approximately 150,000 request per minute with about 40 million objects at any given time on the grid. Improving Customer Experience Across Multiple Channels Customer experience is on top of every CIO's mind. Customer Experience needs to be consistent and secure across multiple devices consumers may use.  This is the challenge Matt Lampe, CIO of Los Angeles Department of Water & Power (LADWP) was faced with. Despite being the largest utilities company in the country, LADWP had been relying on a 38 year old customer information system for serving its customers. Their prior system  had been unable to keep up with growing customer demands. Last year, LADWP embarked on a journey to improve customer experience for 1.6million LA DWP customers using Oracle WebCenter platform. Figure 3: Multi channel & Multi lingual LADWP.com built using Oracle WebCenter & Oracle Identity Management platform Matt shed light on his efforts to drive customer self-service across 3 dimensions – new website, new IVR platform and new bill payment service. LADWP has built a new portal to increase customer self-service while reducing the transactions via IVR. LADWP's website is powered Oracle WebCenter Portal and is accessible by desktop and mobile devices. By leveraging Oracle WebCenter, LADWP eliminated the need to build, format, and maintain individual mobile applications or websites for different devices. Their entire content is managed using Oracle WebCenter Content and secured using Oracle Identity Management. This new portal automated their paper based processes to web based workflows for customers. This includes automation of Self Service implemented through My Account -  like Bill Pay, Payment History, Bill History and Usage Analysis. LADWP's solution went live in April 2012. Matt indicated that LADWP's Self-Service Portal has greatly improved customer satisfaction.  In a JD Power Associates website satisfaction survey, results indicate rankings have climbed by 25+ points, marking a remarkable increase in user experience. Bolstering Performance and Simplifying Manageability of Business Applications Ingvar Petursson, Senior Vice Preisdent of IT at Nintendo America joined Hasan on-stage to discuss their choice of Exalogic. Nintendo had significant new requirements coming their way for business systems, both internal and external, in the years to come, especially with new products like the WiiU on the horizon this holiday season. Nintendo needed a platform that could give them performance, availability and ease of management as they deploy business systems. Ingvar selected Engineered Systems for two reasons: 1. High performance  2. Ease of management Figure 4: Nintendo relies on Oracle Exalogic to run ATG eCommerce, Oracle e-Business Suite and several business applications Nintendo made a decision to run their business applications (ATG eCommerce, E-Business Suite) and several Fusion Middleware components on the Exalogic platform. What impressed Ingvar was the "stress” testing results during evaluation. Oracle Exalogic could handle their 3-year load estimates for many functions, which was better than Nintendo expected without any hardware expansion. Faster Processing of Big Data Middleware plays an increasingly important role in Big Data. Last year, we announced at OpenWorld the introduction of Oracle Data Integrator for Hadoop and Oracle Loader for Hadoop which helps in the ability to move, transform, load data to and from Big Data Appliance to Exadata.  This year, we’ve added new capabilities to find, filter, and focus data using Oracle Event Processing. This product can natively integrate with Big Data Appliance or runs standalone. Hasan briefly discussed how NTT Docomo, largest mobile operator in Japan, leverages Oracle Event Processing & Oracle Coherence to process mobile data (from 13 million smartphone users) at a speed of 700K events per second before feeding it Hadoop for distributed processing of big data. Figure 5: Mobile traffic data processing at NTT Docomo with Oracle Event Processing & Oracle Coherence    

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  • Thoughts on the Nomination Committee Campaign 2014

    - by Testas
    Congratulations to Erin, Andy and Allen on making the Nomination Committee for 2014. As Mark Broadbent (@retracement) stated in his tweet, there’s a great set of individuals for the Nom Com, and I could not agree more. I know Erin and Allen, and I know how much value they will bring to the process. I don’t know Andy as well, but I am sure he will do a great job and I hope I can meet him at PASS soon. The final candidate appointed by the PASS board is Rick Bolesta, who brings a wealth of experience to the process. I also want to take the opportunity to thank all who have voted. Not just for me, but for all the candidates during the election. Your contribution is greatly appreciated. Would I apply for the Nom Com again?  Yes I would. My first election experience has been a learning experience in itself. So I accept the result and look forward to applying next year. Moving on from this, I do want to express my opinion about the lack of international representation in the election process. One of the tweets that I saw after the result was from Adam Machanic (@AdamMachanic) who commented on the lack of international members on the Nom Com. If truth be told, I was disappointed – when the candidate list was released -- that for the second time in recent elections there was a lack of international candidates on the candidate list. It feels that only Brits and Americans partake in such elections. This is a real shame, and I can’t help thinking why this is the case. Hugo Kornelis (@Hugo_Kornelis) wrote a blog here to express his thoughts. He did raise some valid points. I don’t know why there is an absence of international candidates. I know that the team at PASS are looking to improve the situation, so I do not want to give the impression that PASS are doing nothing. For reference please see Bill Graziano’ s article here to see how PASS are addressing the situation. There is a clear direction to change the rules within PASS to give greater inclusion of international members. In addition to this, I wanted to explore a couple of potential approaches to address the situation. I am not saying that they are the right answer, but when I see challenges, I like to bring potential solutions to the table. 1.       Use the PASS mission statement to define a tactical objective that engages community leaders into the election process. If you are not familiar with the PASS mission statement, let me provide it here as laid out on the PASS website. “Empower data professionals who leverage Microsoft technologies to connect, share, and learn through networking, knowledge sharing, and peer-based learning” PASS fulfil this mission statement regularly. Whether you attend SQL Saturday, SQLRally, SQLPASS and BA conference itself. The biggest value of PASS is the ability to bring our profession together. And the 24 hour hop allows you to learn from the comfort of your own office/home. This mission should be extended to define a tactical objectives that bring greater networking and knowledge sharing between PASS Chapter leaders/Regional Mentors and PASS HQ. It should help educate the leaders about the opportunities of elections and how leaders can become involved. I know PASS engage with Chapter leaders on a regular basis to discuss community matters for the benefit of PASS members. How could this be achieved? Perhaps PASS could perform a quarterly virtual meeting that specifically looks at helping leaders become more involved with the election process 2.       Evolve the Global Growth Strategy into a Global Engagement Strategy. One of the remits of the PASS board over the last couple of years is the Global Growth strategy. This has been very successful as we have seen the massive growth of events across the world. For that, I congratulate the board for this success. Perhaps the time is now right to look at solidifying this success, through a Global Engagement Strategy that starts with the collaboration of Chapter Leaders, Regional Mentors and Evangelists in their respective Countries or Regions. The engagement strategy should look at increasing collaboration between community leaders for the benefit of their respective communities. It should also provide a channel for encouraging leaders to put themselves forward for the elections. How could this be achieved? In the UK, there has been a big growth in PASS Chapters and SQL Server Events that was approaching saturation point. The introduction of the Community Engagement Day -- channelled through the SQLBits conference -- has enabled Chapter Leaders to collaborate, connect and share with PASS, Sponsors and Microsoft. It also provides the ability for Chapter Leaders to speak directly to the PASS representatives from PASSHQ. This brings with it the ability for PASS community evangelists to communicate PASS objectives. It has also been the event where we have found out; and/or encouraged, Chapter Leaders to put themselves forward for elections. People like encouragement and validation when going for something like an election, and being able to discuss this with peers at a dedicated event provides a useful platform. PASS has the people in place already to facilitate such an event. Regional Mentors could potentially help organise such events on an annual basis, with PASSHQ providing support in providing a room/Lync access for the event to take place. It would be really good if a PASSHQ representative could attend in person as well.   3.       Restrict candidates to serve only a limited number of terms. A frequent comment I saw on social networking was that the elections can be seen by some as a popularity conference. Perhaps by limiting the number of terms that an individual can serve on either the Nom Com or the BOD, other candidates may be encouraged to be more actively involved within the PASS election process. I don’t think that the current byelaws deal with this particular suggestion. I also saw a couple of tweets that stated that more active community members did not apply for the Nom Com. I struggled to understand how the individuals of the tweets measured “more active”. It just also further solidified the subjective nature of elections. In the absence of how candidates are put forward for the elections. Then a restriction of terms enables the opportunity to be extended to others. How could this be achieved? Set a resolution that is put to a community vote as to the viability of such a solution. For example, the questions for the vote could be: Should individuals in the Nom Com and BoD be limited to a certain number of terms?  Yes/No. What is the maximum number of terms a candidate could serve?   It would be simple to execute such a vote, and the community will have an opportunity to have a say in an important aspect of the PASS organisation. And is the change is successful, then add it as a byelaw.   So there are some of my thoughts. I am not saying they are right or wrong. But I do hope that there is a concerted effort to encourage more candidates from other reaches of the Globe to become involved with future elections.   It would be good to hear your thoughts   Thanks   Chris

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  • The Business of Winning Innovation: An Exclusive Blog Series

    - by Kerrie Foy
    "The Business of Winning Innovation” is a series of articles authored by Oracle Agile PLM experts on what it takes to make innovation a successful and lucrative competitive advantage. Our customers have proven Agile PLM applications to be enormously flexible and comprehensive, so we’ve launched this article series to showcase some of the most fascinating, value-packed use cases. In this article by Keith Colonna, we kick-off the series by taking a look at the science side of innovation within the Consumer Products industry and how PLM can help companies innovate faster, cheaper, smarter. This article will review how innovation has become the lifeline for growth within consumer products companies and how certain companies are “winning” by creating a competitive advantage for themselves by taking a more enterprise-wide,systematic approach to “innovation”.   Managing the Science of Innovation within the Consumer Products Industry By: Keith Colonna, Value Chain Solution Manager, Oracle The consumer products (CP) industry is very mature and competitive. Most companies within this industry have saturated North America (NA) with their products thus maximizing their NA growth potential. Future growth is expected to come from either expansion outside of North America and/or by way of new ideas and products. Innovation plays an integral role in both of these strategies, whether you’re innovating business processes or the products themselves, and may cause several challenges for the typical CP company, Becoming more innovative is both an art and a science. Most CP companies are very good at the art of coming up with new innovative ideas, but many struggle with perfecting the science aspect that involves the best practice processes that help companies quickly turn ideas into sellable products and services. Symptoms and Causes of Business Pain Struggles associated with the science of innovation show up in a variety of ways, like: · Establishing and storing innovative product ideas and data · Funneling these ideas to the chosen few · Time to market cycle time and on-time launch rates · Success rates, or how often the best idea gets chosen · Imperfect decision making (i.e. the ability to kill projects that are not projected to be winners) · Achieving financial goals · Return on R&D investment · Communicating internally and externally as more outsource partners are added globally · Knowing your new product pipeline and project status These challenges (and others) can be consolidated into three root causes: A lack of visibility Poor data with limited access The inability to truly collaborate enterprise-wide throughout your extended value chain Choose the Right Remedy Product Lifecycle Management (PLM) solutions are uniquely designed to help companies solve these types challenges and their root causes. However, PLM solutions can vary widely in terms of configurability, functionality, time-to-value, etc. Business leaders should evaluate PLM solution in terms of their own business drivers and long-term vision to determine the right fit. Many of these solutions are point solutions that can help you cure only one or two business pains in the short term. Others have been designed to serve other industries with different needs. Then there are those solutions that demo well but are owned by companies that are either unable or unwilling to continuously improve their solution to stay abreast of the ever changing needs of the CP industry to grow through innovation. What the Right PLM Solution Should Do for You Based on more than twenty years working in the CP industry, I recommend investing in a single solution that can help you solve all of the issues associated with the science of innovation in a totally integrated fashion. By integration I mean the (1) integration of the all of the processes associated with the development, maintenance and delivery of your product data, and (2) the integration, or harmonization of this product data with other downstream sources, like ERP, product catalogues and the GS1 Global Data Synchronization Network (or GDSN, which is now a CP industry requirement for doing business with most retailers). The right PLM solution should help you: Increase Revenue. A best practice PLM solution should help a company grow its revenues by consolidating product development cycle-time and helping companies get new and improved products to market sooner. PLM should also eliminate many of the root causes for a product being returned, refused and/or reclaimed (which takes away from top-line growth) by creating an enterprise-wide, collaborative, workflow-driven environment. Reduce Costs. A strong PLM solution should help shave many unnecessary costs that companies typically take for granted. Rationalizing SKU’s, components (ingredients and packaging) and suppliers is a major opportunity at most companies that PLM should help address. A natural outcome of this rationalization is lower direct material spend and a reduction of inventory. Another cost cutting opportunity comes with PLM when it helps companies avoid certain costs associated with process inefficiencies that lead to scrap, rework, excess and obsolete inventory, poor end of life administration, higher cost of quality and regulatory and increased expediting. Mitigate Risk. Risks are the hardest to quantify but can be the most costly to a company. Food safety, recalls, line shutdowns, customer dissatisfaction and, worst of all, the potential tarnishing of your brands are a few of the debilitating risks that CP companies deal with on a daily basis. These risks are so uniquely severe that they require an enterprise PLM solution specifically designed for the CP industry that safeguards product information and processes while still allowing the art of innovation to flourish. Many CP companies have already created a winning advantage by leveraging a single, best practice PLM solution to establish an enterprise-wide, systematic approach to innovation. Oracle’s Answer for the Consumer Products Industry Oracle is dedicated to solving the growth and innovation challenges facing the CP industry. Oracle’s Agile Product Lifecycle Management for Process solution was originally developed with and for CP companies and is driven by a specialized development staff solely focused on maintaining and continuously improving the solution per the latest industry requirements. Agile PLM for Process helps CP companies handle all of the processes associated with managing the science of the innovation process, including: specification management, new product development/project and portfolio management, formulation optimization, supplier management, and quality and regulatory compliance to name a few. And as I mentioned earlier, integration is absolutely critical. Many Oracle CP customers, both with Oracle ERP systems and non-Oracle ERP systems, report benefits from Oracle’s Agile PLM for Process. In future articles we will explain in greater detail how both existing Oracle customers (like Gallo, Smuckers, Land-O-Lakes and Starbucks) and new Oracle customers (like ConAgra, Tyson, McDonalds and Heinz) have all realized the benefits of Agile PLM for Process and its integration to their ERP systems. More to Come Stay tuned for more articles in our blog series “The Business of Winning Innovation.” While we will also feature articles focused on other industries, look forward to more on how Agile PLM for Process addresses innovation challenges facing the CP industry. Additional topics include: Innovation Data Management (IDM), New Product Development (NPD), Product Quality Management (PQM), Menu Management,Private Label Management, and more! . Watch this video for more info about Agile PLM for Process

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  • The Birth of a Method - Where did OUM come from?

    - by user702549
    It seemed fitting to start this blog entry with the OUM vision statement. The vision for the Oracle® Unified Method (OUM) is to support the entire Enterprise IT lifecycle, including support for the successful implementation of every Oracle product.  Well, it’s that time of year again; we just finished testing and packaging OUM 5.6.  It will be released for general availability to qualifying customers and partners this month.  Because of this, I’ve been reflecting back on how the birth of Oracle’s Unified method - OUM came about. As the Release Director of OUM, I’ve been honored to package every method release.  No, maybe you’d say it’s not so special.  Of course, anyone can use packaging software to create an .exe file.  But to me, it is pretty special, because so many people work together to make each release come about.  The rich content that results is what makes OUM’s history worth talking about.   To me, professionally speaking, working on OUM, well it’s been “a labor of love”.  My youngest child was just 8 years old when OUM was born, and she’s now in High School!  Watching her grow and change has been fascinating, if you ask her, she’s grown up hearing about OUM.  My son would often walk into my home office and ask “How is OUM today, Mom?”  I am one of many people that take care of OUM, and have watched the method “mature” over these last 6 years.  Maybe that makes me a "Method Mom" (someone in one of my classes last year actually said this outloud) but there are so many others who collaborate and care about OUM Development. I’ve thought about writing this blog entry for a long time just to reflect on how far the Method has come. Each release, as I prepare the OUM Contributors list, I see how many people’s experience and ideas it has taken to create this wealth of knowledge, process and task guidance as well as templates and examples.  If you’re wondering how many people, just go into OUM select the resources button on the top of most pages of the method, and on that resources page click the ABOUT link. So now back to my nostalgic moment as I finished release 5.6 packaging.  I reflected back, on all the things that happened that cause OUM to become not just a dream but to actually come to fruition.  Here are some key conditions that make it possible for each release of the method: A vision to have one method instead of many methods, thereby focusing on deeper, richer content People within Oracle’s consulting Organization  willing to contribute to OUM providing Subject Matter Experts who are willing to write down and share what they know. Oracle’s continued acquisition of software companies, the need to assimilate high quality existing materials from these companies The need to bring together people from very different backgrounds and provide a common language to support Oracle Product implementations that often involve multiple product families What came first, and then what was the strategy? Initially OUM 4.0 was based on Oracle’s J2EE Custom Development Method (JCDM), it was a good “backbone”  (work breakdown structure) it was Unified Process based, and had good content around UML as well as custom software development.  But it needed to be extended in order to achieve the OUM Vision. What happened after that was to take in the “best of the best”, the legacy and acquired methods were scheduled for assimilation into OUM, one release after another.  We incrementally built OUM.  We didn’t want to lose any of the expertise that was reflected in AIM (Oracle’s legacy Application Implementation Method), Compass (People Soft’s Application implementation method) and so many more. When was OUM born? OUM 4.1 published April 30, 2006.  This release allowed Oracles Advanced Technology groups to begin the very first implementations of Fusion Middleware.  In the early days of the Method we would prepare several releases a year.  Our iterative release development cycle began and continues to be refined with each Method release.  Now we typically see one major release each year. The OUM release development cycle is not unlike many Oracle Implementation projects in that we need to gather requirements, prioritize, prepare the content, test package and then go production.  Typically we develop an OUM release MoSCoW (must have, should have, could have, and won’t have) right after the prior release goes out.   These are the high level requirements.  We break the timeframe into increments, frequent checkpoints that help us assess the content and progress is measured through frequent checkpoints.  We work as a team to prioritize what should be done in each increment. Yes, the team provides the estimates for what can be done within a particular increment.  We sometimes have Method Development workshops (physically or virtually) to accelerate content development on a particular subject area, that is where the best content results. As the written content nears the final stages, it goes through edit and evaluation through peer reviews, and then moves into the release staging environment.  Then content freeze and testing of the method pack take place.  This iterative cycle is run using the OUM artifacts that make sense “fit for purpose”, project plans, MoSCoW lists, Test plans are just a few of the OUM work products we use on a Method Release project. In 2007 OUM 4.3, 4.4 and 4.5 were published.  With the release of 4.5 our Custom BI Method (Data Warehouse Method FastTrack) was assimilated into OUM.  These early releases helped us align Oracle’s Unified method with other industry standards Then in 2008 we made significant changes to the OUM “Backbone” to support Applications Implementation projects with that went to the OUM 5.0 release.  Now things started to get really interesting.  Next we had some major developments in the Envision focus area in the area of Enterprise Architecture.  We acquired some really great content from the former BEA, Liquid Enterprise Method (LEM) along with some SMEs who were willing to work at bringing this content into OUM.  The Service Oriented Architecture content in OUM is extensive and can help support the successful implementation of Fusion Middleware, as well as Fusion Applications. Of course we’ve developed a wealth of OUM training materials that work also helps to improve the method content.  It is one thing to write “how to”, and quite another to be able to teach people how to use the materials to improve the success of their projects.  I’ve learned so much by teaching people how to use OUM. What's next? So here toward the end of 2012, what’s in store in OUM 5.6, well, I’m sure you won’t be surprised the answer is Cloud Computing.   More details to come in the next couple of weeks!  The best part of being involved in the development of OUM is to see how many people have “adopted” OUM over these six years, Clients, Partners, and Oracle Consultants.  The content just gets better with each release.   I’d love to hear your comments on how OUM has evolved, and ideas for new content you’d like to see in the upcoming releases.

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  • Simplifying Human Capital Management with Mobile Applications

    - by HCM-Oracle
    By Aaron Green If you're starting to think 'mobility' is a recurring theme in your reading, you'd be right. For those who haven't started to build organisational capabilities to leverage it, it's fair to say you're late to the party. The good news: better late than never. Research firm eMarketer says the worldwide smartphone audience will total 1.75 billion this year, while communications technology and services provider Ericsson suggests smartphones will triple to 5.6 billion globally by 2019. It should be no surprise, smart phone adoption is reaching the farthest corners of the globe; the subsequent impact of enterprise applications enabled by these devices is driving business performance improvement and will continue to do so. Companies using advanced workforce analytics can add significantly to the bottom line, while impacting customer satisfaction, quality and productivity. It's a statement that makes most business leaders sit forward in their chairs. Achieving these three standards is like sipping The Golden Elixir for the business world. No-one would argue their importance. So what are 'advanced workforce analytics?' Simply, they're unprecedented access to workforce trends and performance markers. Many are made possible by a mobile world and the enterprise applications that come with it on smart devices. Some refer to it as 'the consumerisation of IT'. As this phenomenon has matured and become more widely appreciated it has impacted the spectrum of functional units within an enterprise differently, but powerfully. Whether it's sales, HR, marketing, IT, or operations, all have benefited from a more mobile approach. It has been the catalyst for improvement in, and management of, the employee experience. The net result of which is happier customers. The obvious benefits but the lesser realised impact Most people understand that mobility allows for greater efficiency and productivity, collaboration and flexibility, but how that translates into business outcomes within the various functional groups is lesser known. In actuality mobility has helped galvanise partnerships between cross-functional groups within the enterprise. Where in some quarters it was once feared mobility could fragment a workforce, its rallying cry of support is coming from what you might describe as an unlikely source - HR. As the bedrock of an enterprise, it is conceivable HR might contemplate the possible negative impact of a mobile workforce that no-longer sits in an office, at the same desks every day. After all, who would know what they were doing or saying? How would they collaborate? It's reasonable to see why HR might have a legitimate claim to try and retain as much 'perceived control' as possible. The reality however is mobility has emancipated human capital and its management. Mobility and enterprise applications are expediting decision making. Google calls it Zero Moment of Truth, or ZMOT. It enables smoother operation and can contribute to faster growth. From a collaborative perspective, with the growing use of enterprise social media, which in many cases is being driven by HR, workforce planning and the tangible impact of change is much easier to map. This in turn provides a platform from which individuals and teams can thrive. With more agility and ability to anticipate, staff satisfaction and retention is higher, and real time feedback constant. The management team can save time, energy and costs with more accurate data, which is then intelligently applied across the workforce to truly engage with staff, customers and partners. From a human capital management (HCM) perspective, mobility can help you close the loop on true talent management. It can enhance what managers can offer and what employees can provide in return. It can create nested relationships and powerful partnerships. IT and HR - partners and stewards of mobility One effect of enterprise mobility is an evolution in the nature of the relationship between HR and IT from one of service provision to partnership. The reason for the dynamic shift is largely due to the 'bring your own device' (BYOD) movement, which is transitioning to a 'bring your own application' (BYOA) scenario. As enterprise technology has in some ways reverse-engineered its solutions to help manage this situation, the partnership between IT (the functional owner) and HR (the strategic enabler) is deeply entrenched. And it has to be. The CIO and the HR leader are faced with compliance and regulatory issues and concerns around information security and personal privacy on a daily basis, complicated by global reach and varied domestic legislation. There are tens of thousands of new mobile apps entering the market each month and, unlike many consumer applications which get downloaded but are often never opened again after initial perusal, enterprise applications are being relied upon by functional groups, not least by HR to enhance people management. It requires a systematic approach across all applications in use within the enterprise in order to ensure they're used to best effect. No turning back, and no desire to With real time analytics on performance and the ability for immediate feedback, there is no turning back for managers. In my experience with Oracle, our customers' operational efficiency is at record levels. It's clear as a result of the combination of individual KPIs and organisational goals, CIOs have been able to give HR leaders the ability to build predictive models that feed into an enterprise organisations' evolving strategy. It also helps them ensure regulatory compliance much more easily. Once an arduous task, with mobile enabled automation and quality data, compliance is simpler. Their world has changed for the better. For the CIO, mobility also assists them to optimise performance. While it doesn't come without challenges, mobile-enabled applications and the native experience users have with them means employees don't need high-level technical expertise to train users. It reduces the training and engagement required from the IT team so they can focus on other things that deliver value to the bottom line; all the while lowering the cost of assets and related maintenance work by simplifying processes. Rewards of a mobile enterprise outweigh risks With mobile tools allowing us to increasingly integrate our personal and professional lives, terms like "office hours" are becoming irrelevant, so work/life balance is a cultural must. Enterprises are expected to offer tools that enable workers to access information from anywhere, at any time, from any device. Employees want simplicity and convenience but it doesn't stop at private enterprise. This is a societal shift. Governments, which traditionally have been known to be slower to adopt newer technology, are also offering support for local businesses to go mobile. Several state government websites have advice on how to create mobile apps and more. And as recently as last week the Victorian Minister for Technology Gordon Rich-Phillips unveiled his State government's ICT roadmap for the next two years, which details an increased use of the public cloud, as well as mobile communications, and improved access to online data-sets. Tech giants are investing significantly in solutions designed to simplify mobile deployment and enablement. The mobility trend is creating a wave of change in the industry and driving transformation in the enterprise. If you're not on that wave, the business risk continues to rise as your competitiveness drops. Aaron is the Vice President of HCM Strategy at Oracle Corporation where he is responsible for researching and identifying emerging trends in the practice of Human Resources and works to deliver industry-leading technology solutions. Other responsibilities include, ownership of Oracle's innovative HCM solutions across JAPAC and enabling organisations to transform and modernise their workforce tools. Follow him on Twitter @aaronjgreen

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  • Easiest Way To Get Started In Dot Net

    - by Avery Payne
    Ok, so the initial search in StackOverflow shows nothing related for this question. So here it goes: Let's pretend for a moment that you're just getting started in a career in computer programming. Let's say that, for whatever reason, you decide to use the .Net framework as a basis for your programming. Let's also say that you've been exposed to some programming background, but not one in .Net, so it seems foreign to you at first. And lastly, you don't have the benefit of 25 years of exposure to the Win32 API, which explains why it seems so foreign to you when you start looking at it. So the questions are: What is a comprehensive overview of what .Net is? It appears to be a combination of a runtime environment, a set of languages, a common set of libraries, and perhaps a few other things...so it's about as clear as mud. Specifically, what are the key components to .Net? What is the easiest way to understand .Net programming with regard to available APIs? Which language would best suit beginning programming out of the "stock" languages that Microsoft has to offer? (C++, C#, VB, etc.) What are some differences between .Net programming and programming in a procedural language (aka Pascal, Modula, etc.) What are some differences between .Net programming and programming in a "traditional" object-oriented language? (aka Smalltalk, Java, Python, Ruby, etc.) As I currently understand it, the CLR provides a foundation for all of the other languages to run on. What are some of the inherent limitations of the CLR? Given the enormous amount of API to cover, would it even be worth learning a .Net language (using the Microsoft APIs) given that you would not have prior exposure to Win32 programming? Let's say you write a for-profit program with .Net. Can you resell the program without running afoul of licensing issues? Let's say you write a gratis (free) program with .Net. Can you offer the program to the public under a "free" license (GPL, BSD, Artistic, etc.) without running afoul of licensing issues? Thank you in advance for your patience.

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  • Gathering Staff anyone interested?

    - by kasene
    Thread Title - Gathering Staff Rush-Soft Game Design is currently looking for staff of a moderate skill level. Team Name - RushSoft Game Design Project Name - N/A We are gathering staff so that we can begin working on a new game. Target Aim - Freeware / Free Version - Paid Version With our first project our aim is to simply get our name out there. Generally we will be targeting a freeware distribution platform or a Free and Paid version. Compensation - Prehaps in the future but don't rely on it If in the future we start developing a game we intend to make any sort of sizable profit from then yes, there will be compensation however currently our low, low funding comes from generous donations. Any money that we make for now will go to the teams funding for things like engine licenses and company registration. Technology - C/C++ RSETech Our primary functional language will be C/C++ as most games are. We will be using a custom built library built on Direct3D called RSETech or RushSoft Engine Technology. Currently its is fully capable of being used for developing a game. The final version is made up of almost entirely C (No C++ or OOP). There is a C++ version currently in the works. Programming: - Microsoft Visual C++ 2008 / 2010 2D Art - Photoshop CS2 - GIMP Talent Needed - We currently are in need of x2 Programmers - With understanding of the following C/C ++ and game programming aspects: -If/Else Conditions -Functions/Methods -Arrays -Pointers (You don't need to fully understand these. Just know when they need to be used.) -Enums -Loops (For and While) -Structs (and How to use . and - syntax) -Classes (and how to call methods and access variables from a class) -State Machines -Switches -Include Guards -Understanding of how game loops work in general. (Init, Update, Render, Deinit) x2 Artists - As long as you have the means to and are able to draw 2D sprites and collab with a game designer to get a good result. 1 or more Game Designers - You can design levels (for platformers) as well as write game scripts and you can come up with good ideas and game mechanics. As long as you can do these things and are able to work well with artists and programmers you're golden. Business Consultant - Someone who knows the industry and how it works. Will inquire about possible distribution platforms as well as contact other developers, websites, and publishers on RushSofts behalf. Team Structure - Kasene Clark - Co-Founder/Lead Programmer/Game Designer Casey W - Co-Founder/Artist(GC/Animation)/Game Designer Nathan Mayworm - Game Designer. Website - RushSoft Websitek Contact - Kasene Clark [email protected] - [email protected] Phone - 12075181967 Feedback - Any Thank You! -Kasene

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  • Problem with ColdFusion communicating with MySQL database

    - by Greg
    Hi, I have been working to migrate a non-profit website from a local server (running Windows XP) to a GoDaddy hosting account (running Linux). Most of the pages are written in ColdFusion. Things have gone smoothly, up until this point. There is a flash form within the site (see this page: http://www.preservenet.cornell.edu/employ/submitjob.cfm) which, when completed, takes the visitor to this page: submitjobaction.cfm . I'm not quite sure what to make of this error, since I copied exactly what had been in the old MySQL database, and the .cfm files are exactly as they had been when they worked on the old server. Am I missing something? Below is the code from the database that the error seems to be referring to. When I change "Positionlat" to some default value in the database as it suggests in the error, it says that another field needs a default value, and it's a neverending chain of errors as I try to correct it. This is probably a stupid error that I'm missing, but I've been working at it for days and can't find what I'm missing. I would really appreciate any help. Thanks! -Greg DROP TABLE IF EXISTS employopp; CREATE TABLE employopp ( POSTID int(10) NOT NULL auto_increment, USERID varchar(10) collate latin1_general_ci default NULL, STATUS varchar(10) collate latin1_general_ci NOT NULL default 'ACTIVE', TYPE varchar(50) collate latin1_general_ci default 'professional', JOBTITLE varchar(70) collate latin1_general_ci default NULL, NUMBER varchar(30) collate latin1_general_ci default NULL, SALARY varchar(40) collate latin1_general_ci default NULL, ORGNAME varchar(70) collate latin1_general_ci default NULL, DEPTNAME varchar(70) collate latin1_general_ci default NULL, ORGDETAILS mediumtext character set utf8 collate utf8_unicode_ci, ORGWEBSITE varchar(200) collate latin1_general_ci default NULL, ADDRESS varchar(60) collate latin1_general_ci default 'none given', ADDRESS2 varchar(60) collate latin1_general_ci default NULL, CITY varchar(30) collate latin1_general_ci default NULL, STATE varchar(30) collate latin1_general_ci default NULL, COUNTRY varchar(3) collate latin1_general_ci default 'USA', POSTALCODE varchar(10) collate latin1_general_ci default NULL, EMAIL varchar(75) collate latin1_general_ci default NULL, NOMAIL varchar(5) collate latin1_general_ci default NULL, PHONE varchar(20) collate latin1_general_ci default NULL, FAX varchar(20) collate latin1_general_ci default NULL, WEBSITE varchar(200) collate latin1_general_ci default NULL, POSTDATE varchar(10) collate latin1_general_ci default NULL, POSTUNTIL varchar(20) collate latin1_general_ci default 'select date', POSTUNTILFILLED varchar(20) collate latin1_general_ci NOT NULL default 'until filled', texteHTML mediumtext character set utf8 collate utf8_unicode_ci, HOWTOAPPLY mediumtext character set utf8 collate utf8_unicode_ci, CONFIRSTNM varchar(30) collate latin1_general_ci default NULL, CONLASTNM varchar(60) collate latin1_general_ci default NULL, POSITIONCITY varchar(30) collate latin1_general_ci default NULL, POSITIONSTATE varchar(30) collate latin1_general_ci default NULL, POSITIONCOUNTRY varchar(3) collate latin1_general_ci default 'USA', POSITIONLAT varchar(50) collate latin1_general_ci NOT NULL, POSITIONLNG varchar(50) collate latin1_general_ci NOT NULL, PRIMARY KEY (POSTID) ) ENGINE=MyISAM AUTO_INCREMENT=2007 DEFAULT CHARSET=latin1 COLLATE=latin1_general_ci;

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  • Javascript closures with google geocoder

    - by DaNieL
    Hi all, i still have some problems with javascript closures, and input/output variables. Im playing with google maps api for a no profit project: users will place the marker into a gmap, and I have to save the locality (with coordinates) in my db. The problem comes when i need to do a second geocode in order to get a unique pairs of lat and lng for a location: lets say two users place the marker in the same town but in different places, I dont want to have the same locality twice in the database with differents coords. I know i can do the second geocode after the user select the locality, but i want to understand what am i mistaking here: // First geocoding, take the marker coords to get locality. geocoder.geocode( { 'latLng': new google.maps.LatLng($("#lat").val(), $("#lng").val()), 'language': 'it' }, function(results_1, status_1){ // initialize the html var inside this closure var html = ''; if(status_1 == google.maps.GeocoderStatus.OK) { // do stuff here for(i = 0, geolen = results_1[0].address_components.length; i != geolen) { // Second type of geocoding: for each location from the first geocoding, // i want to have a unique [lat,lan] geocoder.geocode( { 'address': results_1[0].address_components[i].long_name }, function(results_2, status_2){ // Here come the problem. I need to have the long_name here, and // 'html' var should increment. coords = results_2[0].geometry.location.toUrlValue(); html += 'some html to let the user choose the locality'; } ); } // Finally, insert the 'html' variable value into my dom... //but it never gets updated! } else { alert("Error from google geocoder:" + status_1) } } ); I tryed with: // Second type of geocoding: for each location from the first geocoding, i want // to have a unique [lat,lan] geocoder.geocode( { 'address': results_1[0].address_components[i].long_name }, (function(results_2, status_2, long_name){ // But in this way i'll never get results_2 or status_2, well, results_2 // get long_name value, status_2 and long_name is undefined. // However, html var is correctly updated. coords = results_2[0].geometry.location.toUrlValue(); html += 'some html to let the user choose the locality'; })(results_1[0].address_components[i].long_name) ); And with: // Second type of geocoding: for each location from the first geocoding, i want to have // a unique [lat,lan] geocoder.geocode( { 'address': results_1[0].address_components[i].long_name }, (function(results_2, status_2, long_name){ // But i get an obvious "results_2 is not defined" error (same for status_2). coords = results_2[0].geometry.location.toUrlValue(); html += 'some html to let the user choose the locality, that can be more than one'; })(results_2, status_2, results_1[0].address_components[i].long_name) ); Any suggestion? EDIT: My problem is how to pass an additional arguments to the geocoder inner function: function(results_2, status_2, long_name){ //[...] } becose if i do that with a clousure, I mess with the original parameters (results_2 and status_2)

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  • Managing access to multiple linux system

    - by Swartz
    A searched for answers but have found nothing on here... Long story short: a non-profit organization is in dire need of modernizing its infrastructure. First thing is to find an alternatives to managing user accounts on a number of Linux hosts. We have 12 servers (both physical and virtual) and about 50 workstations. We have 500 potential users for these systems. The individual who built and maintained the systems over the years has retired. He wrote his own scripts to manage it all. It still works. No complaints there. However, a lot of the stuff is very manual and error-prone. Code is messy and after updates often needs to be tweaked. Worst part is there is little to no docs written. There are just a few ReadMe's and random notes which may or may not be relevant anymore. So maintenance has become a difficult task. Currently accounts are managed via /etc/passwd on each system. Updates are distributed via cron scripts to correct systems as accounts are added on the "main" server. Some users have to have access to all systems (like a sysadmin account), others need access to shared servers, while others may need access to workstations or only a subset of those. Is there a tool that can help us manage accounts that meets the following requirements? Preferably open source (i.e. free as budget is VERY limited) mainstream (i.e. maintained) preferably has LDAP integration or could be made to interface with LDAP or AD service for user authentication (will be needed in the near future to integrate accounts with other offices) user management (adding, expiring, removing, lockout, etc) allows to manage what systems (or group of systems) each user has access to - not all users are allowed on all systems support for user accounts that could have different homedirs and mounts available depending on what system they are logged into. For example sysadmin logged into "main" server has main://home/sysadmin/ as homedir and has all shared mounts sysadmin logged into staff workstations would have nas://user/s/sysadmin as homedir(different from above) and potentially limited set of mounts, a logged in client would have his/her homedir at different location and no shared mounts. If there is an easy management interface that would be awesome. And if this tool is cross-platform (Linux / MacOS / *nix), that will be a miracle! I have searched the web and so have found nothing suitable. We are open to any suggestions. Thank you. EDIT: This question has been incorrectly marked as a duplicate. The linked to answer only talks about having same homedirs on all systems, whereas we need to have different homedirs based on what system user is currently logged into(MULTIPLE homedirs). Also access needs to be granted only to some machinees not the whole lot. Mods, please understand the full extent of the problem instead of merely marking it as duplicate for points...

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  • Network Restructure Method for Double-NAT network

    - by Adrian
    Due to a series of poor network design decisions (mostly) made many years ago in order to save a few bucks here and there, I have a network that is decidedly sub-optimally architected. I'm looking for suggestions to improve this less-than-pleasant situation. We're a non-profit with a Linux-based IT department and a limited budget. (Note: None of the Windows equipment we have runs does anything that talks to the Internet nor do we have any Windows admins on staff.) Key points: We have a main office and about 12 remote sites that essentially double NAT their subnets with physically-segregated switches. (No VLANing and limited ability to do so with current switches) These locations have a "DMZ" subnet that are NAT'd on an identically assigned 10.0.0/24 subnet at each site. These subnets cannot talk to DMZs at any other location because we don't route them anywhere except between server and adjacent "firewall". Some of these locations have multiple ISP connections (T1, Cable, and/or DSLs) that we manually route using IP Tools in Linux. These firewalls all run on the (10.0.0/24) network and are mostly "pro-sumer" grade firewalls (Linksys, Netgear, etc.) or ISP-provided DSL modems. Connecting these firewalls (via simple unmanaged switches) is one or more servers that must be publically-accessible. Connected to the main office's 10.0.0/24 subnet are servers for email, tele-commuter VPN, remote office VPN server, primary router to the internal 192.168/24 subnets. These have to be access from specific ISP connections based on traffic type and connection source. All our routing is done manually or with OpenVPN route statements Inter-office traffic goes through the OpenVPN service in the main 'Router' server which has it's own NAT'ing involved. Remote sites only have one server installed at each site and cannot afford multiple servers due to budget constraints. These servers are all LTSP servers several 5-20 terminals. The 192.168.2/24 and 192.168.3/24 subnets are mostly but NOT entirely on Cisco 2960 switches that can do VLAN. The remainder are DLink DGS-1248 switches that I am not sure I trust well enough to use with VLANs. There is also some remaining internal concern about VLANs since only the senior networking staff person understands how it works. All regular internet traffic goes through the CentOS 5 router server which in turns NATs the 192.168/24 subnets to the 10.0.0.0/24 subnets according to the manually-configured routing rules that we use to point outbound traffic to the proper internet connection based on '-host' routing statements. I want to simplify this and ready All Of The Things for ESXi virtualization, including these public-facing services. Is there a no- or low-cost solution that would get rid of the Double-NAT and restore a little sanity to this mess so that my future replacement doesn't hunt me down? Basic Diagram for the main office: These are my goals: Public-facing Servers with interfaces on that middle 10.0.0/24 network to be moved in to 192.168.2/24 subnet on ESXi servers. Get rid of the double NAT and get our entire network on one single subnet. My understanding is that this is something we'll need to do under IPv6 anyway, but I think this mess is standing in the way.

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  • Bridging LXC containers to host eth0 so they can have a public IP

    - by Vianney Stroebel
    UPDATE: I found the solution there: http://www.linuxfoundation.org/collaborate/workgroups/networking/bridge#No_traffic_gets_trough_.28except_ARP_and_STP.29 # cd /proc/sys/net/bridge # ls bridge-nf-call-arptables bridge-nf-call-iptables bridge-nf-call-ip6tables bridge-nf-filter-vlan-tagged # for f in bridge-nf-*; do echo 0 $f; done But I'd like to have expert opinions on this: is it safe to disable all bridge-nf-*? What are they here for? END OF UPDATE I need to bridge LXC containers to the physical interface (eth0) of my host, reading numerous tutorials, documents and blog posts on the subject. I need the containers to have their own public IP (which I've previously done KVM/libvirt). After two days of searching and trying, I still can't make it work with LXC containers. The host runs a freshly installed Ubuntu Server Quantal (12.10) with only libvirt (which I'm not using here) and lxc installed. I created the containers with : lxc-create -t ubuntu -n mycontainer So they also run Ubuntu 12.10. Content of /var/lib/lxc/mycontainer/config is: lxc.utsname = mycontainer lxc.mount = /var/lib/lxc/test/fstab lxc.rootfs = /var/lib/lxc/test/rootfs lxc.network.type = veth lxc.network.flags = up lxc.network.link = br0 lxc.network.name = eth0 lxc.network.veth.pair = vethmycontainer lxc.network.ipv4 = 179.43.46.233 lxc.network.hwaddr= 02:00:00:86:5b:11 lxc.devttydir = lxc lxc.tty = 4 lxc.pts = 1024 lxc.arch = amd64 lxc.cap.drop = sys_module mac_admin mac_override lxc.pivotdir = lxc_putold # uncomment the next line to run the container unconfined: #lxc.aa_profile = unconfined lxc.cgroup.devices.deny = a # Allow any mknod (but not using the node) lxc.cgroup.devices.allow = c *:* m lxc.cgroup.devices.allow = b *:* m # /dev/null and zero lxc.cgroup.devices.allow = c 1:3 rwm lxc.cgroup.devices.allow = c 1:5 rwm # consoles lxc.cgroup.devices.allow = c 5:1 rwm lxc.cgroup.devices.allow = c 5:0 rwm #lxc.cgroup.devices.allow = c 4:0 rwm #lxc.cgroup.devices.allow = c 4:1 rwm # /dev/{,u}random lxc.cgroup.devices.allow = c 1:9 rwm lxc.cgroup.devices.allow = c 1:8 rwm lxc.cgroup.devices.allow = c 136:* rwm lxc.cgroup.devices.allow = c 5:2 rwm # rtc lxc.cgroup.devices.allow = c 254:0 rwm #fuse lxc.cgroup.devices.allow = c 10:229 rwm #tun lxc.cgroup.devices.allow = c 10:200 rwm #full lxc.cgroup.devices.allow = c 1:7 rwm #hpet lxc.cgroup.devices.allow = c 10:228 rwm #kvm lxc.cgroup.devices.allow = c 10:232 rwm Then I changed my host /etc/network/interfaces to: auto lo iface lo inet loopback auto br0 iface br0 inet static bridge_ports eth0 bridge_fd 0 address 92.281.86.226 netmask 255.255.255.0 network 92.281.86.0 broadcast 92.281.86.255 gateway 92.281.86.254 dns-nameservers 213.186.33.99 dns-search ovh.net When I try command line configuration ("brctl addif", "ifconfig eth0", etc.) my remote host becomes inaccessible and I have to hard reboot it. I changed the content of /var/lib/lxc/mycontainer/rootfs/etc/network/interfaces to: auto lo iface lo inet loopback auto eth0 iface eth0 inet static address 179.43.46.233 netmask 255.255.255.255 broadcast 178.33.40.233 gateway 92.281.86.254 It takes several minutes for mycontainer to start (lxc-start -n mycontainer). I tried replacing gateway 92.281.86.254 by : post-up route add 92.281.86.254 dev eth0 post-up route add default gw 92.281.86.254 post-down route del 92.281.86.254 dev eth0 post-down route del default gw 92.281.86.254 My container then starts instantly. But whatever configuration I set in /var/lib/lxc/mycontainer/rootfs/etc/network/interfaces, I cannot ping from mycontainer to any IP (including the host's) : ubuntu@mycontainer:~$ ping 92.281.86.226 PING 92.281.86.226 (92.281.86.226) 56(84) bytes of data. ^C --- 92.281.86.226 ping statistics --- 6 packets transmitted, 0 received, 100% packet loss, time 5031ms And my host cannot ping the container: root@host:~# ping 179.43.46.233 PING 179.43.46.233 (179.43.46.233) 56(84) bytes of data. ^C --- 179.43.46.233 ping statistics --- 5 packets transmitted, 0 received, 100% packet loss, time 4000ms My container's ifconfig: ubuntu@mycontainer:~$ ifconfig eth0 Link encap:Ethernet HWaddr 02:00:00:86:5b:11 inet addr:179.43.46.233 Bcast:255.255.255.255 Mask:0.0.0.0 inet6 addr: fe80::ff:fe79:5a31/64 Scope:Link UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1 RX packets:64 errors:0 dropped:6 overruns:0 frame:0 TX packets:54 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:1000 RX bytes:4070 (4.0 KB) TX bytes:4168 (4.1 KB) lo Link encap:Local Loopback inet addr:127.0.0.1 Mask:255.0.0.0 inet6 addr: ::1/128 Scope:Host UP LOOPBACK RUNNING MTU:16436 Metric:1 RX packets:32 errors:0 dropped:0 overruns:0 frame:0 TX packets:32 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:0 RX bytes:2496 (2.4 KB) TX bytes:2496 (2.4 KB) My host's ifconfig: root@host:~# ifconfig br0 Link encap:Ethernet HWaddr 4c:72:b9:43:65:2b inet addr:92.281.86.226 Bcast:91.121.67.255 Mask:255.255.255.0 inet6 addr: fe80::4e72:b9ff:fe43:652b/64 Scope:Link UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1 RX packets:1453 errors:0 dropped:18 overruns:0 frame:0 TX packets:1630 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:0 RX bytes:145125 (145.1 KB) TX bytes:299943 (299.9 KB) eth0 Link encap:Ethernet HWaddr 4c:72:b9:43:65:2b UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1 RX packets:3178 errors:0 dropped:0 overruns:0 frame:0 TX packets:1637 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:1000 RX bytes:298263 (298.2 KB) TX bytes:309167 (309.1 KB) Interrupt:20 Memory:fe500000-fe520000 lo Link encap:Local Loopback inet addr:127.0.0.1 Mask:255.0.0.0 inet6 addr: ::1/128 Scope:Host UP LOOPBACK RUNNING MTU:16436 Metric:1 RX packets:6 errors:0 dropped:0 overruns:0 frame:0 TX packets:6 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:0 RX bytes:300 (300.0 B) TX bytes:300 (300.0 B) vethtest Link encap:Ethernet HWaddr fe:0d:7f:3e:70:88 inet6 addr: fe80::fc0d:7fff:fe3e:7088/64 Scope:Link UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1 RX packets:54 errors:0 dropped:0 overruns:0 frame:0 TX packets:67 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:1000 RX bytes:4168 (4.1 KB) TX bytes:4250 (4.2 KB) virbr0 Link encap:Ethernet HWaddr de:49:c5:66:cf:84 inet addr:192.168.122.1 Bcast:192.168.122.255 Mask:255.255.255.0 UP BROADCAST MULTICAST MTU:1500 Metric:1 RX packets:0 errors:0 dropped:0 overruns:0 frame:0 TX packets:0 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:0 RX bytes:0 (0.0 B) TX bytes:0 (0.0 B) I have disabled lxcbr0 (USE_LXC_BRIDGE="false" in /etc/default/lxc). root@host:~# brctl show bridge name bridge id STP enabled interfaces br0 8000.4c72b943652b no eth0 vethtest I have configured the IP 179.43.46.233 to point to 02:00:00:86:5b:11 in my hosting provider (OVH) config panel. (The IPs in this post are not the real ones.) Thanks for reading this long question! :-) Vianney

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  • SQLAuthority News – Pluralsight Course Review – Practices for Software Startups – Part 2 of 2

    - by pinaldave
    This is the second part of the two part series of Practices for Software Startup Pluralsight Course. Please read the first part of this series over here. The course is written by Stephen Forte (Blog | Twitter). Stephen Forte is the Chief Strategy Officer of the venture backed company, Telerik. Personal Learning Schedule After these three sessions it was 6:30 am and time to do my own blog.  But for the rest of the day, I kept thinking about the course, and wanted to go back and finish.  I was wishing that I had woken up at 3 am so I could finish all at one go.  All day long I was digesting what I had learned.  At 10 pm, after my daughter had gone to bed, I sighed on again.  I was not disappointed by the long wait.  As I mentioned before, Stephen has started four to six companies, and all of them are very successful today. Here is the video I promised yesterday – it discusses the importance of Right Sizing Your Startup. The Heartbeat of Startup – Technology Stephen has combined all technology knowledge into one 30 minute session.  He discussed  how to start your project, how to deal with opinions, and how to deal with multiple ideas – every start up has multiple directions it can go. He spent a lot of time emphasized deciding which direction to go and how to decide which will be the best for you.  He called it a continuous development cycle. One of the biggest hazards for a start-up company is one person deciding the direction the company will go, until down the road another team member announces that there is a glitch in their part of the work and that everyone will have to start over.  Even though a team of two or five people can move quickly, often the decision has gone too long and cannot be easily fixed.   Stephen used an example from his own life:  he was biased for one type of technology, and his teammate for another.  In the end they opted for his teammate’s  choice , and in the end it was a good decision, even though he was unfamiliar with that particular program.  He argues that technology should not be a barrier to progress, that you cannot rely on your experience only.  This really spoke to me because I am a big fan of SQL, but I know there is more out there, and I should be more open to it.  I give my thanks to Stephen, I learned something in this module besides startups. Money, Success and Epic Win! The longest, but most interesting, the module was funding your start-up.  You need to fund the start-up right at the very beginning, if not done right you will run into trouble.  The good news is that a few years ago start-ups required a lot more money – think millions of dollars – but now start-ups can get off the ground for thousands.  Stephen used an example of a company that years ago would have needed a million dollars, but today could be started for $600.  It is true that things have changed, but you still need money.  For $600 you can start small and add dynamically, as needed.  But the truth is that if you have $600, $6000, or $6 million, it will be spent.  Don’t think of it as trying to save money, think of it as investing in your future.   You will need money, and you will need to (quickly) decide what you do with the money: shares, stakeholders, investing in a team, hiring a CEO.  This is so important because once you have money and start the company, the company IS your money.  It is your biggest currency – having a percentage of ownership in the company.  Investors will want percentages as repayment for their investment, and they will want a say in the business as well.  You will have to decide how far you will dilute your shares, and how the company will be divided, if at all.  If you don’t plan in advance, you will find that after gaining three or four investors, suddenly you are the minority owner in your own dream.  You need to understand funding carefully.  This single module is worth all the money you would have spent on the whole course alone.  I encourage everyone to listen to this single module even if they don’t watch any of the others.     Press End to Start the Game – Exists! The final module is exit strategies.  You did all this work, dealt with all political and legal issues.  What are you going to get out of it? The answer is simple: money.  Maybe you want your company to be bought out, for you talent to bring you a profit.  You can sell the company to someone and still head it.  Many options are available.  You could sell and still work as an employee but no longer own the company.  There are many exit strategies.  This is where all your hard work comes into play.  It is important not to feel fooled at any step.  There are so many good ideas that end up in the garbage because of poor planning, so that if you find yourself successful, you don’t want to blow it at this step!  The exit is important.  I thought that this aspect of the course was completely unique, and I loved Stephen’s point of view.  I was lost deep in thought after this module ended.  I actually took two hours worth of notes on this section alone – and it was only a three hour course.  I am planning on attending this course one more time next week, just to catch up on all the small bits of wisdom I’m sure I missed. Thank you Stephen for bringing your real world experience with us!  I recommend that everyone attends this course, even if they don’t want to begin their own start-up company. It was indeed a long day for me. Do not forget to read part 1 of this story and attend course Practices for Software Startup Pluralsight Course. Reference: Pinal Dave (http://blog.sqlauthority.com) Filed under: Best Practices, PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, T SQL, Technology

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