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  • Cox Communications' Strategic Approach to Enterprise User Experience: How Change Management and Usab

    - by Applications User Experience
    Author: Anna Wichansky, Senior Director, Applications User Experience, and Chair, Oracle Usability Advisory Board As part of our work in the User Experience group, our teams often go to Customer events such as the Higher Education User Group (HEUG) conference, Alliance 2010. This year's event was held in San Antonio, Texas, and was attended by hundreds of higher education, government, and public sector users of Oracle applications. The User Assistance team used this opportunity to reach out to customers in the Educational and Government sectors to better understand how their organizations are currently approaching help, messages, and other forms of user assistance. What is User Assistance? For us, user assistance is more than the old books of users' manuals and documentation. User assistance is anything that helps users get their jobs done quickly and efficiently. Instead of expecting users to stop and look through a guide or manual, we have been developing solutions that are embedded within the interface. We know that when people are having difficulty with a task, they want to be able to search efficiently for solutions and collaborate with coworkers. We know that they want to find their answers right there, right then, so that they can get on with their work. In our interviews at Alliance, we wanted to learn what the participants could tell us about what was happening on their campuses and in their institutions. Figure 1. For Oracle User Assistance, it's not just about books any more. So what did we do? Off to Texas, we recruited 10 people from nine different government and education organizations to come to our Oracle User Experience Onsite Usability Labs. We conducted one-hour interviews with these folks and asked them all about User Assistance--what people are doing, what they would like to do, what technologies they are using, what they would like to use, and ultimately what should we as a company be planning for our future products. We used this as an opportunity also to show them some of our design concepts for Fusion User Assistance, our next generation of user assistance based on the best of our user assistance in other products. Figure 2. Interviewing a technical user at Alliance. What we learned... People are not using paper or online manuals anymore. They don't want to see a manual that is written for technical users and that doesn't make sense to the ordinary end user. They really don't want to have to flip through a manual trying to find an answer to their question. Even when the answer might be tailored to their organization, they don't want to dig through documentation. When they need an answer now, they don't have the patience to dig for something that might or might not be clearly written. What does it mean to an organization when users don't want to deal with documentation? In many cases, it means that frustrated users make phone calls to try to find the answers that they need immediately. Phone calls are expensive to an organization and frustrating to the technical support staff who have provided documentation that no one wants to read anymore. If they don't call, they email for help often, and many users are asking for the same information. The bottom line is that if they could get that help immediately in the interface, they wouldn't have to make those calls or send those emails -- and that saves time and money. Our Fusion User Assistance options to customize help and get help for the task immediately were seen as an opportunity by these technical users to build the solutions that their users need and want. Figure 3. Joyce Ohgi and Laurie Pattison of Applications UX. Chicken Fried Steak. That was huge. But then, this was Texas, where we discovered a lot of things come very big. Drinks are served in quart-size glasses and dishes like Chicken Fried Steaks are served on platters not plates. We saw three-pound cinnamon rolls that you down with tea sweet enough to curl your hair. Deep in the heart of Texas, we learned a lot, and we ate even more.

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  • Munq is for web, Unity is for Enterprise

    - by oazabir
    The Unity Application Block (Unity) is a lightweight extensible dependency injection container with support for constructor, property, and method call injection. It’s a great library for facilitating Inversion of Control and the recent version supports AOP as well. However, when it comes to performance, it’s CPU hungry. In fact it’s so CPU hungry that it makes it impossible to make it work at Internet Scale. I was investigating some CPU issue on a portal that gets around 3MM hits per day and I found unusually high CPU. Here’s why: I did some CPU profiling on my open source project Dropthings and found that the highest CPU is consumed by Unity’s Resolve<>(). There’s no funky use of Unity in the project. Straightforward Register<>() and Resolve<>(). But as you can see, Resolve<>() is consuming significantly high CPU even after the site is warm and has been running for a while. Then I tried Munq, which is a basic Dependency Injection Container. It has everything you will usually need in a regular project. It boasts to be the fastest DI out there. So, I converted all Unity code to Munq in Dropthings and did a CPU profile and Whala!   There’s no trace of any Munq calls anywhere. That proves Munq is a lot faster than Unity.

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  • Oracle’s new release of Primavera P6 Enterprise Portfolio Management

    It is estimated that projects totaling more than $6 trillion in value have been managed with Primavera products. Companies turn to Oracle's Primavera project portfolio management solutions to help them make better portfolio management decisions, evaluate the risks and rewards associated with projects, and determine whether there are sufficient resources with the right skills to accomplish the work. Tune into this conversation with Yasser Mahmud, Director of Product Strategy, for the Oracle Primavera Global Business Unit, to learn how P6 revolutionized project management, the new features in the release of Oracle Primavera P6 version 7 and how this newest release helps project-intensive businesses manage their entire project portfolio lifecycle, including projects of all sizes.

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  • Best way to distribute graphics, audio and levels with an SDL game?

    - by Kristopher
    I'm working on finishing up a game written in C++ with SDL I've been working on for awhile, and I'm starting to ponder how I'm going to distribute it. It has hundreds of images that are loaded and used throughout the game, as well as a couple dozen .wav files for audio effects. What is the best way to distribute these? Should I just include the folders with all the files? Or is there a way I can package them into a single file, then open and extract them in my application? What's the best way to go about this?

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  • Heterogén adatelérés OWB-vel: ODI EE Enterprise ETL

    - by Fekete Zoltán
    Az elozo ketto blogbejegyzéshez kapcsolódva felmerül a kérdés: Hogyan lehet az Oracle Warehouse Builderrel heterogén adatforrásokat elérni? Ajánlott olvasmány: Oracle Warehouse Builder 11gR2: OWB ETL Using ODI Knowledge Modules Természetesen az OWB az Oracle Database Heterogeneous Services-zel ODBC-vel illetve Oracle Gateway-k alkalmazásával eddig is lehetett mindenféle ODBC kompatibilis továbbá mainframe-es adatbázisokat elérni. Oracle Database Gateways: MS SQL Server, Sybase, Teradata, Informix, ODBC, DRDA, APPC, WebSphere MQ, DB2, DB2/400. A megfelelo Application Adapters megvásárlásával lehet csatlakozni az OWB-vel például a következo forrásokhoz: SAP, Oracle E-Business Suite, Peoplesoft, Siebel, Oracle Customer Data Hub (CDH), Universal Customer Master (UCM), Product Information Management (PIM). Az OWB 11gR2-tol kezdve az OWB tudja használni az Oracle Data Integrator Knowledge moduljait a heterogén adatelérésre, ez JDBC-vel illetve más heterogén elérési módokkal. Ajánlott olvasmány: Oracle Warehouse Builder 11gR2: OWB ETL Using ODI Knowledge Modules Letöltés: Oracle Warehouse Builder. BTW az OWB Java-s kliens szoftver Linux-on és Windows-on is használható. A szerver oldal pedig természetesen az Oracle adatbázisban fut: Solaris, Linux, HP-UX, AIX, Windows operációs rendszereken.

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  • Modular enterprise architecture using MVC and Orchard CMS

    - by MrJD
    I'm making a large scale MVC application using Orchard. And I'm going to be separating my logic into modules. I'm also trying to heavily decouple the application for maximum extensibility and testability. I have a rudimentary understanding of IoC, Repository Pattern, Unit of Work pattern and Service Layer pattern. I've made myself a diagram. I'm wondering if it is correct and if there is anything I have missed regarding an extensible application. Note that each module is a separate project. Update So I have many UI modules that use the db module, that's why they've been split up. There are other services the UI modules will use. The UI modules have been split up because they will be made over time, independent of each other.

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  • Nucleus Research – Research Note: Technology Value Matrix – First Half 2012 Enterprise Applications

    - by LanaProut
    1024x768 Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman","serif";} The Technology Value Matrix evaluates products that have a global presence and provide core functionality for finance and accounting, human resources, manufacturing, supply chain management, project management, and customer relationship management.  Oracle E-Business Suite and Oracle JD Edwards EnterpriseOne are leaders in the Value Matrix for the first half of 2012.  Click here to view the report.

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  • Using an AGPL 3.0-licensed library for extra functionality in an iOS app

    - by Arnold Sakhnov
    I am building an iOS application, and I am planning to incorporate an AGPL 3.0-licensed library to it to provide some extra (non-essential) functionality. I’ve got a couple of questions regarding this: Do I understand it right that this still obliges me to publish the source of my app open? If yes, does it have to be open to the general public, or only to those who have downloaded the app? Does this allow me to distribute the app for a fee?

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  • DISA Cross Domain Enterprise Solutions on the NetBeans Platform

    - by Geertjan
    Bray 2.0 is a tool based on the NetBeans Platform that assists in creating valid Data Flow Configuration (DFC) files. The DFC Specification was developed to provide a standardized way for defining, validating, and approving data flows for use on cross-domain guarding solutions. A DFC document specifies key entities such as security domains, guards that facilitate data between security domains, data flows that describe how data travels between security domains, filters that transform and validate the data and more. Related info: http://www.disa.mil/Services/Information-Assurance/Cross-Domain-Solutions The Bray product is in development at Fulcrum IT (http://www.fulcrumco.com). The DFC Specification and Bray were developed in support of the US Department of Defense. Bray 2.0 marks the first release of Bray on the NetBeans Platform and utilizes a number of features that are core to the NetBeans Platform: Modular plugability. Bray consumers can integrate their own tools, file types, and more into the product with relative ease. Robust UI. The NetBeans Platform intuitive UI makes it easy to access and manipulate multiple aspects of a DFC. Explorer. The Explorer is a key component that makes the DFC XML easy to traverse, edit, and find errors. Context-sensitive help. JavaHelp can be readily integrated for the product as well as all the UI within. Editors. Any external file can be added to a DFC. Users can register their own editors or use the provided NetBeans editors to edit files. Printing. The NetBeans Platform Print API makes it easy to determine what should be printed and how.   A screenshot: Bray 2.0 provides a lot of key features in developing valid, robust DFC files:  XML validation. A DFC can be validated against the DFC schema specification. DFC Check List. An interactive, minimal guide for creating a complete DFC. Summary Window. The Summary Window functions like the Navigator in NetBeans IDE. The current "item of interest" is checked against various business rules and provides the ability to quickly find and fix errors. Change Log. Bray audits every change to a DFC and places them in a change log for users to peruse. Comments. Users can optionally add comments for other users to see. Digital signatures. DFC files can be digitally signed. A signature history and signature validation is provided in Bray. Pluggable security schemes. Bray ships with plain text and IC-ISM security schemes. If needed, users can integrate additional ones.  ...and more to come! New features for Bray are constantly in development including use of the NetBeans Visual Library, language support, and more. More screenshots:

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