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• Ajax Control Toolkit and Superexpert

  - by Stephen Walther

  Microsoft has asked my company, Superexpert Consulting, to take ownership of the development and maintenance of the Ajax Control Toolkit moving forward. In this blog entry, I discuss our strategy for improving the Ajax Control Toolkit. Why the Ajax Control Toolkit? The Ajax Control Toolkit is one of the most popular projects on CodePlex. In fact, some have argued that it is among the most successful open-source projects of all time. It consistently receives over 3,500 downloads a day (not weekends -- workdays). A mind-boggling number of developers use the Ajax Control Toolkit in their ASP.NET Web Forms applications. Why does the Ajax Control Toolkit continue to be such a popular project? The Ajax Control Toolkit fills a strong need in the ASP.NET Web Forms world. The Toolkit enables Web Forms developers to build richly interactive JavaScript applications without writing any JavaScript. For example, by taking advantage of the Ajax Control Toolkit, a Web Forms developer can add modal dialogs, popup calendars, and client tabs to a web application simply by dragging web controls onto a page. The Ajax Control Toolkit is not for everyone. If you are comfortable writing JavaScript then I recommend that you investigate using jQuery plugins instead of the Ajax Control Toolkit. However, if you are a Web Forms developer and you don’t want to get your hands dirty writing JavaScript, then the Ajax Control Toolkit is a great solution. The Ajax Control Toolkit is Vast The Ajax Control Toolkit consists of 40 controls. That’s a lot of controls (For the sake of comparison, jQuery UI consists of only 8 controls – those slackers J). Furthermore, developers expect the Ajax Control Toolkit to work on browsers both old and new. For example, people expect the Ajax Control Toolkit to work with Internet Explorer 6 and Internet Explorer 9 and every version of Internet Explorer in between. People also expect the Ajax Control Toolkit to work on the latest versions of Mozilla Firefox, Apple Safari, and Google Chrome. And, people expect the Ajax Control Toolkit to work with different operating systems. Yikes, that is a lot of combinations. The biggest challenge which my company faces in supporting the Ajax Control Toolkit is ensuring that the Ajax Control Toolkit works across all of these different browsers and operating systems. Testing, Testing, Testing Because we wanted to ensure that we could easily test the Ajax Control Toolkit with different browsers, the very first thing that we did was to set up a dedicated testing server. The dedicated server -- named Schizo -- hosts 4 virtual machines so that we can run Internet Explorer 6, Internet Explorer 7, Internet Explorer 8, and Internet Explorer 9 at the same time (We also use the virtual machines to host the latest versions of Firefox, Chrome, Opera, and Safari). The five developers on our team (plus me) can each publish to a separate FTP website on the testing server. That way, we can quickly test how changes to the Ajax Control Toolkit affect different browsers. QUnit Tests for the Ajax Control Toolkit Introducing regressions – introducing new bugs when trying to fix existing bugs – is the concern which prevents me from sleeping well at night. There are so many people using the Ajax Control Toolkit in so many unique scenarios, that it is difficult to make improvements to the Ajax Control Toolkit without introducing regressions. In order to avoid regressions, we decided early on that it was extremely important to build good test coverage for the 40 controls in the Ajax Control Toolkit. We’ve been focusing a lot of energy on building automated JavaScript unit tests which we can use to help us discover regressions. We decided to write the unit tests with the QUnit test framework. We picked QUnit because it is quickly becoming the standard unit testing framework in the JavaScript world. For example, it is the unit testing framework used by the jQuery team, the jQuery UI team, and many jQuery UI plugin developers. We had to make several enhancements to the QUnit framework in order to test the Ajax Control Toolkit. For example, QUnit does not support tests which include postbacks. We modified the QUnit framework so that it works with IFrames so we could perform postbacks in our automated tests. At this point, we have written hundreds of QUnit tests. For example, we have written 135 QUnit tests for the Accordion control. The QUnit tests are included with the Ajax Control Toolkit source code in a project named AjaxControlToolkit.Tests. You can run all of the QUnit tests contained in the project by opening the Default.aspx page. Automating the QUnit Tests across Multiple Browsers Automated tests are useless if no one ever runs them. In order for the QUnit tests to be useful, we needed an easy way to run the tests automatically against a matrix of browsers. We wanted to run the unit tests against Internet Explorer 6, Internet Explorer 7, Internet Explorer 8, Internet Explorer 9, Firefox, Chrome, and Safari automatically. Expecting a developer to run QUnit tests against every browser after every check-in is just too much to expect. It takes 20 seconds to run the Accordion QUnit tests. We are testing against 8 browsers. That would require the developer to open 8 browsers and wait for the results after each change in code. Too much work. Therefore, we built a JavaScript Test Server. Our JavaScript Test Server project was inspired by John Resig’s TestSwarm project. The JavaScript Test Server runs our QUnit tests in a swarm of browsers (running on different operating systems) automatically. Here’s how the JavaScript Test Server works: 1. We created an ASP.NET page named RunTest.aspx that constantly polls the JavaScript Test Server for a new set of QUnit tests to run. After the RunTest.aspx page runs the QUnit tests, the RunTest.aspx records the test results back to the JavaScript Test Server. 2. We opened the RunTest.aspx page on instances of Internet Explorer 6, Internet Explorer 7, Internet Explorer 8, Internet Explorer 9, FireFox, Chrome, Opera, Google, and Safari. Now that we have the JavaScript Test Server setup, we can run all of our QUnit tests against all of the browsers which we need to support with a single click of a button. A New Release of the Ajax Control Toolkit Each Month The Ajax Control Toolkit Issue Tracker contains over one thousand five hundred open issues and feature requests. So we have plenty of work on our plates J At CodePlex, anyone can vote for an issue to be fixed. Originally, we planned to fix issues in order of their votes. However, we quickly discovered that this approach was inefficient. Constantly switching back and forth between different controls was too time-consuming. It takes time to re-familiarize yourself with a control. Instead, we decided to focus on two or three controls each month and really focus on fixing the issues with those controls. This way, we can fix sets of related issues and avoid the randomization caused by context switching. Our team works in monthly sprints. We plan to do another release of the Ajax Control Toolkit each and every month. So far, we have competed one release of the Ajax Control Toolkit which was released on April 1, 2011. We plan to release a new version in early May. Conclusion Fortunately, I work with a team of smart developers. We currently have 5 developers working on the Ajax Control Toolkit (not full-time, they are also building two very cool ASP.NET MVC applications). All the developers who work on our team are required to have strong JavaScript, jQuery, and ASP.NET MVC skills. In the interest of being as transparent as possible about our work on the Ajax Control Toolkit, I plan to blog frequently about our team’s ongoing work. In my next blog entry, I plan to write about the two Ajax Control Toolkit controls which are the focus of our work for next release.

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• Robotic Arm &ndash; Hardware

  - by Szymon Kobalczyk

  This is first in series of articles about project I've been building  in my spare time since last Summer. Actually it all began when I was researching a topic of modeling human motion kinematics in order to create gesture recognition library for Kinect. This ties heavily into motion theory of robotic manipulators so I also glanced at some designs of robotic arms. Somehow I stumbled upon this cool looking open source robotic arm: It was featured on Thingiverse and published by user jjshortcut (Jan-Jaap). Since for some time I got hooked on toying with microcontrollers, robots and other electronics, I decided to give it a try and build it myself. In this post I will describe the hardware build of the arm and in later posts I will be writing about the software to control it. Another reason to build the arm myself was the cost factor. Even small commercial robotic arms are quite expensive – products from Lynxmotion and Dagu look great but both cost around USD $300 (actually there is one cheap arm available but it looks more like a toy to me). In comparison this design is quite cheap. It uses seven hobby grade servos and even the cheapest ones should work fine. The structure is build from a set of laser cut parts connected with few metal spacers (15mm and 47mm) and lots of M3 screws. Other than that you’d only need a microcontroller board to drive the servos. So in total it comes a lot cheaper to build it yourself than buy an of the shelf robotic arm. Oh, and if you don’t like this one there are few more robotic arm projects at Thingiverse (including one by oomlout). Laser cut parts Some time ago I’ve build another robot using laser cut parts so I knew the process already. You can grab the design files in both DXF and EPS format from Thingiverse, and there are also 3D models of each part in STL. Actually the design is split into a second project for the mini servo gripper (there is also a standard servo version available but it won’t fit this arm).  I wanted to make some small adjustments, layout, and add measurements to the parts before sending it for cutting. I’ve looked at some free 2D CAD programs, and finally did all this work using QCad 3 Beta with worked great for me (I also tried LibreCAD but it didn’t work that well). All parts are cut from 4 mm thick material. Because I was worried that acrylic is too fragile and might break, I also ordered another set cut from plywood. In the end I build it from plywood because it was easier to glue (I was told acrylic requires a special glue). Btw. I found a great laser cutter service in Kraków and highly recommend it (www.ebbox.com.pl). It cost me only USD $26 for both sets ($16 acrylic + $10 plywood). Metal parts I bought all the M3 screws and nuts at local hardware store. Make sure to look for nylon lock (nyloc) nuts for the gripper because otherwise it unscrews and comes apart quickly. I couldn’t find local store with metal spacers and had to order them online (you’d need 11 x 47mm and 3 x 15mm). I think I paid less than USD $10 for all metal parts. Servos This arm uses five standards size servos to drive the arm itself, and two micro servos are used on the gripper. Author of the project used Modelcraft RS-2 Servo and Modelcraft ES-05 HT Servo. I had two Futaba S3001 servos laying around, and ordered additional TowerPro SG-5010 standard size servos and TowerPro SG90 micro servos. However it turned out that the SG90 won’t fit in the gripper so I had to replace it with a slightly smaller E-Sky EK2-0508 micro servo. Later it also turned out that Futaba servos make some strange noise while working so I swapped one with TowerPro SG-5010 which has higher torque (8kg / cm). I’ve also bought three servo extension cables. All servos cost me USD $45. Assembly The build process is not difficult but you need to think carefully about order of assembling it. You can do the base and upper arm first. Because two servos in the base are close together you need to put first with one piece of lower arm already connected before you put the second servo. Then you connect the upper arm and finally put the second piece of lower arm to hold it together. Gripper and base require some gluing so think it through too. Make sure to look closely at all the photos on Thingiverse (also other people copies) and read additional posts on jjshortcust’s blog: My mini servo grippers and completed robotic arm  Multiply the robotic arm and electronics Here is also Rob’s copy cut from aluminum My assembled arm looks like this – I think it turned out really nice: Servo controller board The last piece of hardware I needed was an electronic board that would take command from PC and drive all seven servos. I could probably use Arduino for this task, and in fact there are several Arduino servo shields available (for example from Adafruit or Renbotics).  However one problem is that most support only up to six servos, and second that their accuracy is limited by Arduino’s timer frequency. So instead I looked for dedicated servo controller and found a series of Maestro boards from Pololu. I picked the Pololu Mini Maestro 12-Channel USB Servo Controller. It has many nice features including native USB connection, high resolution pulses (0.25µs) with no jitter, built-in speed and acceleration control, and even scripting capability. Another cool feature is that besides servo control, each channel can be configured as either general input or output. So far I’m using seven channels so I still have five available to connect some sensors (for example distance sensor mounted on gripper might be useful). And last but important factor was that they have SDK in .NET – what more I could wish for! The board itself is very small – half of the size of Tic-Tac box. I picked one for about USD $35 in this store. Perhaps another good alternative would be the Phidgets Advanced Servo 8-Motor – but it is significantly more expensive at USD $87.30. The Maestro Controller Driver and Software package includes Maestro Control Center program with lets you immediately configure the board. For each servo I first figured out their move range and set the min/max limits. I played with setting the speed an acceleration values as well. Big issue for me was that there are two servos that control position of lower arm (shoulder joint), and both have to be moved at the same time. This is where the scripting feature of Pololu board turned out very helpful. I wrote a script that synchronizes position of second servo with first one – so now I only need to move one servo and other will follow automatically. This turned out tricky because I couldn’t find simple offset mapping of the move range for each servo – I had to divide it into several sub-ranges and map each individually. The scripting language is bit assembler-like but gets the job done. And there is even a runtime debugging and stack view available. Altogether I’m very happy with the Pololu Mini Maestro Servo Controller, and with this final piece I completed the build and was able to move my arm from the Meastro Control program.   The total cost of my robotic arm was: $10 laser cut parts $10 metal parts $45 servos $35 servo controller ----------------------- $100 total So here you have all the information about the hardware. In next post I’ll start talking about the software that I wrote in Microsoft Robotics Developer Studio 4. Stay tuned!

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• How to Easily Put a Windows PC into Kiosk Mode With Assigned Access

  - by Chris Hoffman

  Windows 8.1′s Assigned Access feature allows you to easily lock a Windows PC to a single application, such as a web browser. This feature makes it easy for anyone to configure Windows 8.1 devices as point-of-sale or other kiosk systems. In the past, setting up a Windows PC in kiosk mode involved much more work, requiring the use of third-party software, group policy, or Linux distributions designed around kiosk mode. Assigned Access is available on Windows 8.1 RT, Windows 8.1 Professional, and Windows 8.1 Enterprise. The standard edition of Windows 8.1 doesn’t support Assigned Access. Create a User Account for Assigned Access Rather than turn your entire computer into a locked-down kiosk system, Assigned Access allows you to create a separate user account that can only launch a single app — such as a web browser. To set this up, you must be logged into Windows as a user with administrator permissions. First, open the PC settings app — swipe in from the right or press Windows Key + C to open the charms bar, tap Settings, and tap Change PC settings. In the PC settings app, select Accounts and select Other accounts. Use the Add an account button to create a new Windows account. Select  the “Sign in without a Microsoft account” option and select Local account to create a local user account. You could also create a Microsoft account, but you may not want to do this if you just want a locked-down account with only browser access. If you need to install apps from the Windows Store to use in Assigned Access mode, you’ll have to set up a Microsoft account instead of a local account. A local account will still allow you access to the preinstalled apps, such as Internet Explorer. You may want to create a user account with a blank password. This would make it simple for anyone to access kiosk mode, even if the system becomes locked or needs to be rebooted. The account will be created as a standard user account with limited permissions. Leave it as a standard user account — don’t make it an administrator account. Set Up Assigned Access Once you’ve created an account, you’ll first need to sign into it. If you don’t, you’ll see a “This account has no apps” message when trying to enable Assigned Access. Go back to the welcome screen, log in to the new account you created, and allow Windows to go through the first-time account setup process. If you want to use a non-default app in kiosk mode, install it while logged in as that user account. Once you’re done, log out of the other account, log back in as your administrator account, and go back to the Other accounts screen. Click the Set up an account for assigned access option to continue. Select the user account you created and select the app you want to limit the account to. For a web-based kiosk, this can be a web browser such as the Modern version of Internet Explorer. Businesses can also create their own Modern apps and set them to run in kiosk mode in this way. Note that Microsoft’s documentation says “web browsers are not good choices for assigned access” because they require more permissions than average Modern (or “Windows Store”) apps. However, if you want to provide a kiosk for web-browsing, using Assigned Access is a much better option than using Guest Mode and offering up a full Windows desktop. When you’re done, restart your PC and log in as the Assigned Access account. Windows will automatically open the app you chose and won’t allow a user to leave that app. Standard Windows 8 features like the charms bar, app switcher, and Start screen won’t appear. Pressing the Windows key once will do nothing. To sign out of Assigned Access mode, press the Windows key five times — quickly — while signed in. You’ll be sent back to the standard login screen. The account will actually still be logged in and the app will remain running — this method just “locks” the screen and allows another user to log in. Automatically Log Into Assigned Access Whenever your Windows device boots, you can log into the Assigned Access account and turn it into a kiosk system. While this isn’t ideal for all kiosk systems, you may want the device to automatically launch the specific app when it boots without requiring any login process. To do so, you’ll just need to have Windows automatically log into the Assigned Access account when it boots. This option is hidden and not available in the standard Control Panel. You’ll need to use the hidden netplwiz Control Panel tool to set up automatic login on boot. If you didn’t create a password for the user account, leave the Password field empty while configuring this. Security Considerations If you’re using this feature to turn a Windows 8.1 system into a kiosk and leaving it open to the public, remember to consider security. Anyone could come up to the system, press the Windows key five times, and try to log into your standard administrator user account. Ensure the administrator user account has a strong password so people won’t be able to get past the kiosk system’s limitations and tamper with the system. Even Windows 8′s detractors have to admit that it’s an ideal system for a touch-screen kiosk device, running either a browser or another specific application. Assigned Access finally makes this easy to set up on Windows systems in the real world — no IT experience, third-party software, or Linux distributions necessary.     

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• How do I restrict concurrent statistics gathering to a small set of tables from a single schema?

  - by Maria Colgan

  I got an interesting question from one of my colleagues in the performance team last week about how to restrict a concurrent statistics gather to a small subset of tables from one schema, rather than the entire schema. I thought I would share the solution we came up with because it was rather elegant, and took advantage of concurrent statistics gathering, incremental statistics, and the not so well known “obj_filter_list” parameter in DBMS_STATS.GATHER_SCHEMA_STATS procedure. You should note that the solution outline below with “obj_filter_list” still applies, even when concurrent statistics gathering and/or incremental statistics gathering is disabled. The reason my colleague had asked the question in the first place was because he wanted to enable incremental statistics for 5 large partitioned tables in one schema. The first time you gather statistics after you enable incremental statistics on a table, you have to gather statistics for all of the existing partitions so that a synopsis may be created for them. If the partitioned table in question is large and contains a lot of partition, this could take a considerable amount of time. Since my colleague only had the Exadata environment at his disposal overnight, he wanted to re-gather statistics on 5 partition tables as quickly as possible to ensure that it all finished before morning. Prior to Oracle Database 11g Release 2, the only way to do this would have been to write a script with an individual DBMS_STATS.GATHER_TABLE_STATS command for each partition, in each of the 5 tables, as well as another one to gather global statistics on the table. Then, run each script in a separate session and manually manage how many of this session could run concurrently. Since each table has over one thousand partitions that would definitely be a daunting task and would most likely keep my colleague up all night! In Oracle Database 11g Release 2 we can take advantage of concurrent statistics gathering, which enables us to gather statistics on multiple tables in a schema (or database), and multiple (sub)partitions within a table concurrently. By using concurrent statistics gathering we no longer have to run individual statistics gathering commands for each partition. Oracle will automatically create a statistics gathering job for each partition, and one for the global statistics on each partitioned table. With the use of concurrent statistics, our script can now be simplified to just five DBMS_STATS.GATHER_TABLE_STATS commands, one for each table. This approach would work just fine but we really wanted to get this down to just one command. So how can we do that? You may be wondering why we didn’t just use the DBMS_STATS.GATHER_SCHEMA_STATS procedure with the OPTION parameter set to ‘GATHER STALE’. Unfortunately the statistics on the 5 partitioned tables were not stale and enabling incremental statistics does not mark the existing statistics stale. Plus how would we limit the schema statistics gather to just the 5 partitioned tables? So we went to ask one of the statistics developers if there was an alternative way. The developer told us the advantage of the “obj_filter_list” parameter in DBMS_STATS.GATHER_SCHEMA_STATS procedure. The “obj_filter_list” parameter allows you to specify a list of objects that you want to gather statistics on within a schema or database. The parameter takes a collection of type DBMS_STATS.OBJECTTAB. Each entry in the collection has 5 feilds; the schema name or the object owner, the object type (i.e., ‘TABLE’ or ‘INDEX’), object name, partition name, and subpartition name. You don't have to specify all five fields for each entry. Empty fields in an entry are treated as if it is a wildcard field (similar to ‘*’ character in LIKE predicates). Each entry corresponds to one set of filter conditions on the objects. If you have more than one entry, an object is qualified for statistics gathering as long as it satisfies the filter conditions in one entry. You first must create the collection of objects, and then gather statistics for the specified collection. It’s probably easier to explain this with an example. I’m using the SH sample schema but needed a couple of additional partitioned table tables to get recreate my colleagues scenario of 5 partitioned tables. So I created SALES2, SALES3, and COSTS2 as copies of the SALES and COSTS table respectively (setup.sql). I also deleted statistics on all of the tables in the SH schema beforehand to more easily demonstrate our approach. Step 0. Delete the statistics on the tables in the SH schema. Step 1. Enable concurrent statistics gathering. Remember, this has to be done at the global level. Step 2. Enable incremental statistics for the 5 partitioned tables. Step 3. Create the DBMS_STATS.OBJECTTAB and pass it to the DBMS_STATS.GATHER_SCHEMA_STATS command. Here, you will notice that we defined two variables of DBMS_STATS.OBJECTTAB type. The first, filter_lst, will be used to pass the list of tables we want to gather statistics on, and will be the value passed to the obj_filter_list parameter. The second, obj_lst, will be used to capture the list of tables that have had statistics gathered on them by this command, and will be the value passed to the objlist parameter. In Oracle Database 11g Release 2, you need to specify the objlist parameter in order to get the obj_filter_list parameter to work correctly due to bug 14539274. Will also needed to define the number of objects we would supply in the obj_filter_list. In our case we ere specifying 5 tables (filter_lst.extend(5)). Finally, we need to specify the owner name and object name for each of the objects in the list. Once the list definition is complete we can issue the DBMS_STATS.GATHER_SCHEMA_STATS command. Step 4. Confirm statistics were gathered on the 5 partitioned tables. Here are a couple of other things to keep in mind when specifying the entries for the  obj_filter_list parameter. If a field in the entry is empty, i.e., null, it means there is no condition on this field. In the above example , suppose you remove the statement Obj_filter_lst(1).ownname := ‘SH’; You will get the same result since when you have specified gather_schema_stats so there is no need to further specify ownname in the obj_filter_lst. All of the names in the entry are normalized, i.e., uppercased if they are not double quoted. So in the above example, it is OK to use Obj_filter_lst(1).objname := ‘sales’;. However if you have a table called ‘MyTab’ instead of ‘MYTAB’, then you need to specify Obj_filter_lst(1).objname := ‘”MyTab”’; As I said before, although we have illustrated the usage of the obj_filter_list parameter for partitioned tables, with concurrent and incremental statistics gathering turned on, the obj_filter_list parameter is generally applicable to any gather_database_stats, gather_dictionary_stats and gather_schema_stats command. You can get a copy of the script I used to generate this post here. +Maria Colgan

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• Sending notification after an event has remained open for a specified period

  - by Loc Nhan

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 Enterprise Manager (EM) 12c allows you to create an incident rule to send a notification and/or create an incident after an event has been open for a specified period. Such an incident rule will help prevent premature alerts on issues that may correct themselves within a certain amount of time. For example, there are some agents in an unstable network area, and often there are communication failures between the agents and the OMS lasting three, four minutes at a time. In this scenario, you may only want to receive alerts after an agent in that area has been in the Agent Unreachable status for at least five minutes. Note: Many non-target availability metrics allow users to specify the “number of occurrences” or the number of consecutive times metric values reach thresholds before a notification is sent. It is best to use the feature for such metrics. This article provides a step-by-step guide for creating an incident rule set to cater for the above scenario, that is, to create an incident and send a notification after the Agent Unreachable event has remained open for a five-minute duration. Steps to create the incident rule 1.     Log on to the console and navigate to Setup -> Incidents -> Incident Rules. Note: A non-super user requires the Create Enterprise Rule Set privilege, which is a resource privilege, to create an incident rule. The Incident Rules - All Enterprise Rules page displays. 2.     Click Create Rule Set … The Create Rule Set page displays. 3.     Enter a name for the rule set (e.g. Rule set for agents in flaky network areas), optionally enter a description, and leave everything else at default values, and click + Add. The Search and Select: Targets page pops up. Note:  While you can create a rule set for individual targets, it is a best practice to use a group for this purpose. 4.     Select an appropriate group, e.g. the AgentsInFlakyNework group. The Select button becomes enabled, click the button. The Create Rule Set page displays. 5.     Leave everything at default values, and click the Rules tab. The Create Rule Set page displays. 6.     Click Create… The Select Type of Rule to Create page pops up. 7.     Leave the Incoming events and updates to events option selected, and click Continue. The Create New Rule : Select Events page displays. 8.     Select Target Availability from the Type drop-down list. The page shows more options for Target Availability. 9.     Select the Specific events of type Target Availability option, and click + Add. The Select Target Availability events page pops up. 10.   Select Agent from the Target Type dropdown list. The page expands. 11.   Click the Agent unreachable checkbox, and click OK. Note: If you want to also receive a notification when the event is cleared, click the Agent unreachable end checkbox as well before clicking OK. The Create New Rule : Select Events page displays. 12.   Click Next. The Create New Rule : Add Actions page displays. 13.   Click + Add. The Add Actions page displays. 14.   Do the following: a.     Select the Only execute the actions if specified conditions match option (You don’t want the action to trigger always). The following options appear in the Conditions for Actions section. b.     Select the Event has been open for specified duration option. The Conditions for actions section expands. c.     Change the values of Event has been open for to 5 Minutes as shown below. d.     In the Create Incident or Update Incident section, click the Create Incident checkbox as following: e.     In the Notifications section, enter an appropriate EM user or email address in the E-mail To field. f.     Click Continue (in the top right hand corner). The Create New Rule : Add Actions page displays. 15.   Click Next. The Create New Rule : Specify name and Description page displays. 16.   Enter a rule name, and click Next. The Create New Rule : Review page appears. 17.   Click Continue, and proceed to save the rule set. The incident rule set creation completes. After one of the agents in the group specified in the rule set is stopped for over 5 minutes, EM will send a mail notification and create an incident as shown in the following screenshot. In conclusion, you have seen the steps to create an example incident rule set that only creates an incident and triggers a notification after an event has been open for a specified period. Such an incident rule can help prevent unnecessary incidents and alert notifications leaving EM administrators time to more important tasks. - Loc Nhan

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• mod_fcgid process doesn't respawn

  - by aaronsw

  I have a Python script running on my server as a FastCGI using Apache2 and mod_fcgid. I let it spawn up to five processes. But I soon get messages like these in the Apache logs: [Wed Sep 02 23:16:34 2009] [warn] (103)Software caused connection abort: mod_fcgid: ap_pass_brigade failed in handle_request function [Wed Sep 02 23:16:35 2009] [warn] (103)Software caused connection abort: mod_fcgid: ap_pass_brigade failed in handle_request function and then Apache doesn't seem to recognize that all its processes are dead (I have a max of 5 backends) and refuses to spawn new ones: [Wed Sep 02 23:26:16 2009] [notice] mod_fcgid: /var/www/hacks.og.theinfo.org/picker.fcgi total process count 5 >= 5, skip the spawn request [Wed Sep 02 23:26:17 2009] [notice] mod_fcgid: /var/www/hacks.og.theinfo.org/picker.fcgi total process count 5 >= 5, skip the spawn request at which point it refuses to respond to requests from the outside world. This doesn't seem to happen with my other FastCGIs, which all use the same Apache config: <IfModule mod_fcgid.c> AddHandler fcgid-script .fcgi IPCConnectTimeout 20 MaxProcessCount 5 DefaultMaxClassProcessCount 2 DefaultMinClassProcessCount 1 </IfModule> Any idea what causes it?

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• Bluehost: 1 Minute Delays?

  - by feklee

  On Bluehost shared hosting (Apache 2.2 + FastCGI + APC), I have the problem that some requests take almost exactly one minute to respond. Yet time spent in PHP is only two seconds. To demonstrate the issue, I created a temporary test page. Sample output: When asking Bluehost support about the issue, I got the following reply: “the fastcgi process don't stay running they will only stay running for a certan period which would explain the timeouts you are seeing it traffic would spawn new ones. [...]” I understand that spawning new FastCGI processes takes some time. But almost exactly one minute? That must be some timeout. But which timeout may that be? What I want in the end: No request should take longer than five seconds to respond, even if it fails. When I asked Bluehost support to set the Apache TimeOut directive accordingly, they told me: “we do not modify the Apache Config File even on a virtual host level.”

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• Windows-Server-2003 setup on Dell-PowerEdge R310 is hanging [closed]

  - by Robert Rose

  Possible Duplicate: Problems installing OS on Dell PowerEdge R410 I am trying to configure a Dell PowerEdge R310 server with Windows Server 2003. I've already configured the two hard drives as RAID1. The HD controller is PERC H700 Integrated and Adapter. Trying to stay with Windows Server 2003 on this fairly new server to save on cost and keep the configuration the same as my old server, which has been running like a champ for five years. Problem: During the OS installation, after everything has been copied from the installation CD, the installation hangs at a window labeled 'Windows Setup' with the message 'Setup is starting Windows' at the bottom. I'm wondering if this is a driver problem and if so, where can I get the drivers for the R310 or where can I get the media for the latest version of Windows Server 2003 which may include the necessary drivers? Will certainly appreciate some help here.

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• Big square ads appear in lower right corner of both IE and Chrome

  - by BrianK

  In both IE and Chrome, large ads appear in the lower right corner of the browser window. Sometime they look reputable like for Microsoft, but sometimes they are big flashing boxes that say "You have won". Right now I am looking at "Need to lose 30 lbs?" I ran Microsofot Security Essentials and it didn't find anything. I then ran Windows Defender Offline (boot from CD). WDO found five things lincluding browser hijack that caused the wrong page to appear after clicking a link. It reported that it cleaned successfully, after which I ran a quick scan to confirm. After rebooting I still see the ads. Do I still have an infection? Any other tools to try? What about ComboFix? Thanks Update: Here's a screenshot - on superuser

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• Draytek Vigor 2820 static IP's

  - by dannymcc

  I have a Draytek Vigor 2820 router which is connected to our ADSL provider (British Telecom, BT). We currently have one static IP address which is accessible from anywhere outside of our network and points at a simple web server on port 80. We have just been given 5 more static IP addresses which I would like to point at five servers that have static IP's. As an example: Current static IP - 80.123.123.123 New Static IP's - 100.100.100.100-105 Server IP's - 192.168.1.129-133 I have confused myself completely between NAT addresses, static routes and WAN IP aliases. If anyone can give me a clear idea of what I need to do it would be greatly appreciated.

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• Cause of flapping UNKNOWN Nagios status?

  - by jldugger

  We run some Nagios service checks via OpsView, and one of our hosts is getting a strange response for SSH: "UNKNOWN: Service results are stale" It happens regularly, but seems to go away as the system retries a 2nd and 3rd time. It started after a patch and reboot of the server in question last week. The system itself responds to SSH from boxes I've tested with (which doesn't include the monitoring system I am not given access to). /var/log/secure is full of lines ala: sshd[15628]: Did not receive identification string from xxx.xxx.226.20 Time stamps are reliably every five minutes, which is pretty obviously the monitoring script disconnecting once it gets a login prompt. Anyone know what might be causing this, or how to fix it? It's really frustrating to see this pop on and off the status page.

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• Problems with chip fan and CPU fan

  - by JS Bangs

  I have a five-year-old ASUS motherboard that has been working fine for me for years, until I attempted to power it on yesterday and got a CPU fan speed and chip fan speed warning. Cracking open the case and powering the computer on, I can see the chip fan working, but it appears to be hitting something as it makes a very loud buzzing noise. The CPU fan, meanwhile, starts up when I power on, but slows down and stops after a few seconds! How can I address these problems? Is there any way to fix these sort of fan speed issues without just replacing the fan (which in the case of the chip fan, probably means replacing the whole motherboard)?

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• Excel help vlookup

  - by user123953

  I need a little help with some excel Employee Locations Hours OT Mr.One Station 1 40 6 Mrs.Seven Station 2 30 6 Mr.Two Station 3 30 4 Mr.Three Station 4 40 4 Mrs.Eight Station 1 32 6 Mr.Four Station 2 32 7 Mrs.Nine Station 3 40 6 Mr.Five Station 4 40 7 Mr.Six Station 1 25 2 Mrs.Ten Station 2 40 3 Mr.Eleven Station 3 60 1 I have spreadsheet with to worksheets one is the data sheet (shown above) on the other sheet is a summary, that has the Locations column as data validation list. I wanna use the data validation list to pull all the people and info from a specific location. I tried using a vlookup put I only know how to use to pull one person at a time not a group of specific to a location.

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• Powerbook G4 unresponsive on wake?

  - by David

  I have a Powerbook G4 17" and I recently updated to the Mac OS 10.5.8 and got a monitor. I put it to sleep by closing the lid and sometimes it resumes normally and sometimes it doesn't. It doesn't matter if it's on sleep for a day or 10 minutes, it just happens randomly. It wakes up, but the screen doesn't flash blue for a few seconds like it normally would, indicating that it found the second monitor. It just wakes up, and a picture appears on both screens and the mouse moves, but nothing responds. The only way I can make it work again is by holding down the power button until it shuts down and then turning it on again. this frustrating because then I have to reopen all my programs and Safari tabs. I tried resetting the PMU by unplugging everything and taking out the batter, then holding the power button for five seconds, but it has the same problem no matter what I do.

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• Top ten security tips for non-technical users

  - by Justin

  I'm giving a presentation later this week to the staff at the company where I work. The goal of the presentation is to serve as a refresher/remidner of good practices that can help keep our network secure. The audience is made up of both programmers and non-technical staff, so the presentation is geared for non-technical users. I want part of this presentation to be a top list of "tips". The list needs to be short (to encourage memory) and be specific and relevant to the user. I have the following five items so far: Never open an attachment you didn't expect Only download software from a trusted source, like download.com Do not distribute passwords when requested via phone or email Be wary of social engineering Do not store sensitive data on an FTP server Some clarifications: This is for our work network These need to be "best practices" tips for the end-user, not IT policy We have backups, OS patches, firewall, AV, etc, all centrally managed This is for a small business (less than 25 people) I have two questions: Do you suggest any additional items? Do you suggest any changes to existing items?

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• Can you swap dpi buttons on the Astra Dragon War mouse with 4th and 5th buttons?

  - by Denny Nuyts

  I'm left-handed and I'm in need of a good computer mouse with at least five buttons. However, most computer mice on the market are sadly right-handed and very impracticable to use with the extra buttons on my pinkie side instead of on my thumb side. The Dragon War Astra has two buttons on both sides. Buttons 4 and 5 on the left side and the dpi-buttons on the right side. If I were just able to re-assign them so they swap positions I'd have a great left-handed mouse. Sadly, the program X-Mouse Button Control doesn't allow the user to re-assign dpi buttons. My question is whether there exist other methods to still get it to work for me (third party programs, perhaps?). Or should I get another gaming mouse?

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• mod_fcgid process doesn't respawn

  - by aaronsw

  I have a Python script running on my server as a FastCGI using Apache2 and mod_fcgid. I let it spawn up to five processes. But I soon get messages like these in the Apache logs: [Wed Sep 02 23:16:34 2009] [warn] (103)Software caused connection abort: mod_fcgid: ap_pass_brigade failed in handle_request function [Wed Sep 02 23:16:35 2009] [warn] (103)Software caused connection abort: mod_fcgid: ap_pass_brigade failed in handle_request function and then Apache doesn't seem to recognize that all its processes are dead (I have a max of 5 backends) and refuses to spawn new ones: [Wed Sep 02 23:26:16 2009] [notice] mod_fcgid: /var/www/hacks.og.theinfo.org/picker.fcgi total process count 5 >= 5, skip the spawn request [Wed Sep 02 23:26:17 2009] [notice] mod_fcgid: /var/www/hacks.og.theinfo.org/picker.fcgi total process count 5 >= 5, skip the spawn request at which point it refuses to respond to requests from the outside world. This doesn't seem to happen with my other FastCGIs, which all use the same Apache config: <IfModule mod_fcgid.c> AddHandler fcgid-script .fcgi IPCConnectTimeout 20 MaxProcessCount 5 DefaultMaxClassProcessCount 2 DefaultMinClassProcessCount 1 </IfModule> Any idea what causes it?

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• Google Chrome Freezes ALL the time

  - by Zach Russell

  I'm running the most recent version of Google Chrome. I have had this computer for three weeks now with no problems, now today it just WON'T work for me. I am running windows 8 with a machine that can more than handle Chrome. It keeps freezing up literally every five seconds then it unfreezes. I cannot click links or scroll, but I can switch tabs. I have tried several things. Uninstalling Google Chrome Reinstalling Chrome but not logging in Deleting All plugins including Flash Creating a new user and accessing chrome from there This is insanely frustrating and would be forever indebted to whomever helped me solve this problem. I cannot imagine what it is. Thank you in advance!

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• Installing and maintaining an email server

  - by Andrew

  I need to move hosting providers for four or five domains and for several reasons I'm considering a Linux VPS rather than staying with my current shared, managed hosting provider. The only thing that's stopping me is email. I have lots of experience running and maintaining Apache, but none with email servers. Based on some research, if I want to keep what I've using now, it looks like I'd be going with Postfix and Dovecot, and probably Exim and SpamAssassin. I have no problem performing regular maintenance and watching for security updates, but I don't want to bite off more than I can chew. For someone new to email services, how hard is it to set up an email server that is externally accessible (via SMTP and POP3, not IMAP), available over SSL/TLS and reasonably reliable for multiple domains? How much of a time commitment is it to maintain one?

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• Double Filter in Excel

  - by Joe

  I'm trying to "stack" filters in excel, so to speak. I want to filter column A to show anything greater than 30 and then I want to filter column B to show the top ten items. When I do this, however, it shows me all rows that fit both criteria (only five records). I want to first fit the criteria for column A and then filter these results to show the top ten items in column B (10 records total). I know that I could just copy the rows from my first filter to a new sheet and then filter the new worksheet, but is there any way to apply both filters so that I don't physically have to delete records this way? Thanks for your help!

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• Heap corruption error after language pack installation for Visual Studio 2012

  - by Lyndon

  I have installed the german version of Visual Studio 2012 Premium on my german windows machine and installed the english language pack vor Visual Studio 2012 Premium and it works great but after I installed the german language pack I get the heap corruption error 0xc0000374. The faulty module is ntdll.dll, version: 6.3.9600.16408 Only restoring Windows resolves this issue. Edit: This error also occurs when changing the displayed language and I was able to observe this behavior only after updating from Windows 8 to Windows 8.1 and updating from DevExpress 12.1 to DevExpress 13.1. Not only that, but the error does not occure immediately after installing a language, sometimes I can start debugging my program as usual and then after three to five times or so, the error occurs. Is there another solution than restoring Windows?

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• Is mismatched firmware on drives in a raid-6 a bad thing?

  - by bwerks

  Hi all, I recently expanded a raid-1 to a raid-6 with six drives. I ordered all four of the new drives from the same place, and all of them were advertised to be the same drives as the original two--Seagate 15krpm 146gb. However, when I was looking at the drives in the perc6/i utility, one of them appeared to be an earlier firmware version; it had S515, compared to the other five drives with S527. Sure enough, after inspecting the drive itself, the label advertised the earlier firmware version. Running Dell's SAS firmware upgrade utility should have in theory moved them all up to S52A, but when I ran it it moved the S527 drives up to S52A, and left the S515 drive untouched. Is this something to be worried about? If it's something that should be corrected, is there a way to target a particular drive for upgrade since the firmware utility didn't seem to do it by itself?

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• Mouse for a lefty?

  - by Kyralessa

  As a programmer, I'm fairly particular about my keyboard and mouse. One thing I've only recently noticed is that the mice I tend to prefer don't work well for my five-year-old. He's left-handed, but ends up mousing with his right hand on the computer because (a) that's where the mouse is, and (b) most mice are designed for right-handed people anyway. So, a couple of questions: If you're left-handed and you mouse with your left hand, do you have any recommendations on good mice? If you have a lefty in your household (whether or not it's you), is there an easy way to swap settings between left-handed and right-handed mouse buttons? One way is Control Panel Mouse Check the box on the first tab OK. Do you know of anything faster? Or, better yet, what I'd really like is a way to reverse those settings on only one particular mouse, which would be designated as my son's mouse.

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• What should I know before I set up RAID 6 on Linux?

  - by Dan Ellis

  I just ordered five 1TB drives to install as a RAID 6 array in a Linux server (keeping the existing 1TB drive as a boot disk). I want to use Linux MD for RAID rather than a RAID card, to avoid lock-in. The intended use is for storing filesystems for Xen development environments and an AFP server for iPhoto/Aperture/Lightroom. What things should I know before I set it up? For example, what would be a good choice of filesystem, and what chunk size should I use?

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• Rough estimate for speed advantage of SAN-via-fibre to san-via-iSCSI when using VMware vSphere

  - by Dirk Paessler

  We are in the process of setting up two virtualization servers (DELL R710, Dual Quadcore Xeon CPUs at 2.3 Ghz, 48 GB RAM) for VMware VSphere with storage on a SAN (DELL Powervault MD3000i, 10x 500 GB SAS drives, RAID 5) which will be attached via iSCSI on a Gbit Ethernet Switch (DELL Powerconnect 5424, they call it "iSCSI-optimized"). Can anyone give an estimate how much faster a fiber channel based solution would be (or better "feel")? I don't mean the nominal speed advantage, I mean how much faster will virtual machines effectively work? Are we talking twice the speed, five times, 10 times faster? Does it justify the price? PS: We are not talking about heavily used database servers or exchange servers. Most of the virtualized servers run below 3-5% average CPU load.

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