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• How to limit EditText lines to 1 by coding (ignoring enter)?

  - by Vahe Musinyan

  I am trying to ignore the enter key, but i do not want to use onKeyDown() function. There is a way to do this in xml: 1. android:maxLines = "1" 2. android:lines = "1" 3. android:singleLine = "true" I actually want to do the last one by coding. Does anyone know how to do that? for (int i=0; i<numClass; i++) { temp_ll = new LinearLayout(this); temp_ll.setOrientation(LinearLayout.HORIZONTAL); temp1 = new EditText(this); InputFilter[] FilterArray = new InputFilter[1]; FilterArray[0] = new InputFilter.LengthFilter(12); temp1.setFilters(FilterArray); // set edit text length to max 12 temp1.setHint(" class name "); temp1.setSingleLine(true); temp_ll.addView(temp1); frame.addView(temp_ll); } ll.addView(frame);

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• Xenserver 5.6 SR_BACKEND_FAILURE_47 no such volume group, but it is there

  - by Juan Carlos

  I've looked everywhere (Google, here, a bunch of other sites), and while I have found people with similar problems, I couldn't find a single one with a solution to this. Last night our xenserver 5.6 box corrupted the /var/xapi/state.db, and I couldn't fix the xml, no matter what I did. After a good hour fiddling with the file, I figured it would be faster to just reinstall. The server had one 2tb hard drive running Xen and its VMs, and since Xen's install said it would erase the hard drive it was installed on, I plugged a new harddrive and installed Xen on it, without selecting any hard drives for storage. I Figured I could make it happen after install, using the partition on the old harddrive with all my VMs on it. After instalation finished and the system booted I did: #fdisk -l found the old partition at /dev/sda3 #ll /dev/disk/by-id found the partition at /dev/disk/by-id/scsi-3600188b04c02f100181ab3a48417e490-part3 #xe host-list uuid ( RO) : a019d93e-4d84-4a4b-91e3-23572b5bd8a4 name-label ( RW): xenserver-scribfourteen name-description ( RW): Default install of XenServer #pvscan PV /dev/sda3 VG VG_XenStorage-405a2ece-d10e-d6c5-ede2-e1ad2c29c68d lvm2 [1.81 TB / 204.85 GB free] Total: 1 [1.81 TB] / in use: 1 [1.81 TB] / in no VG: 0 [0 ] #vgscan Reading all physical volumes. This may take a while... Found volume group "VG_XenStorage-405a2ece-d10e-d6c5-ede2-e1ad2c29c68d" using metadata type lvm2 # pvdisplay --- Physical volume --- PV Name /dev/sda3 VG Name VG_XenStorage-405a2ece-d10e-d6c5-ede2-e1ad2c29c68d PV Size 1.81 TB / not usable 6.97 MB Allocatable yes PE Size (KByte) 4096 Total PE 474747 Free PE 52441 Allocated PE 422306 PV UUID U03Gt9-WtHi-8Nnu-QB2Q-c7BV-CO9A-cFpYWW # xe sr-introduce name-label="VMs" type=lvm uuid=U03Gt9-WtHi-8Nnu-QB2Q-c7BV-CO9A-cFpYWW name-description="VMs Local HD Storage" content-type=user shared=false device-config=:device=/dev/disk/by-id/scsi-3600188b04c02f100181ab3a483f9f0ae-part3 U03Gt9-WtHi-8Nnu-QB2Q-c7BV-CO9A-cFpYWW # xe pbd-create host-uuid=a019d93e-4d84-4a4b-91e3-23572b5bd8a4 sr-uuid=U03Gt9-WtHi-8Nnu-QB2Q-c7BV-CO9A-cFpYWW device-config:device=/dev/disk/by-id/scsi-3600188b04c02f100181ab3a483f9f0ae-part3 adf92b7f-ad40-828f-0728-caf94d2a0ba1 # xe pbd-plug uuid=adf92b7f-ad40-828f-0728-caf94d2a0ba1 Error code: SR_BACKEND_FAILURE_47 Error parameters: , The SR is not available [opterr=no such volume group: VG_XenStorage-U03Gt9-WtHi-8Nnu-QB2Q-c7BV-CO9A-cFpYWW] At this point I did a # vgrename VG_XenStorage-405a2ece-d10e-d6c5-ede2-e1ad2c29c68d VG_XenStorage-U03Gt9-WtHi-8Nnu-QB2Q-c7BV-CO9A-cFpYWW cause the VG name was different, but pdb-plug still gives me the same error. So, now I'm kinda lost about what to do, I'm not used to Xen and most sites I've been finding are really unhelpful. I hope someone can guide me in the right way to fix this. I cant lose those VMs (got backups, but from inside the guests, not the VMs themselves).

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• Unable to mount XP share using fs-cifs from Linux

  - by MetalSearGolid

  I have a head unit that runs Linux that is connected to my PC via an Ethernet cable. I have a Windows XP share on this PC that the head unit needs to be able to mount, however, when mounting using the following command, it fails. Here is the command that fails, along with the verbose output: # fs-cifs -vvvvvvvvv -l //CUMBRIA-XP:192.168.1.2:/hnet /mnt/net cifs[2158679-1]: starting... cifs[2158679-1]: user is to input both name & passwd. cifs[2158679-1]: server [192.168.1.2] share [hnet] prefix [/mnt/net] user [nu ll] passwd [null] Welcome: 192.168.1.2(:/hnet) -> /mnt/net Username:headunit cifs[2158679-1]: user name: headunit length 8 cifs[2158679-1]: new server Password: cifs[2158679-1]: establishing connection to (192.168.1.2)CUMBRIA-XP cifs[2158679-1]: session request: 192.168.1.2:CUMBRIA-XP -> localhost cifs[2158679-1]: negotiating smb dialect cifs[2158679-1]: skey(idx=2): 00000000, challenge:(8), 6137bfa2 f2d7803b cifs[2158679-1]: negotiation: success with dialect=2 cifs[2158679-1]: logging headunit on 192.168.1.2 cifs[2158679-1]: new packet cifs[2158679-1]: returning: mid 0 status= 0 cifs[2158679-1]: smb_logon successful: dialect 2 enpass 1 cifs[2158679-1]: mounting 192.168.1.2:/hnet cifs[2158679-1]: returning: mid 1 status= 13 cifs[2158679-1]: smb_mount: Bad file descriptor cifs[2158679-1]: try upper case share. cifs[2158679-1]: session request: 192.168.1.2:CUMBRIA-XP -> localhost cifs[2158679-1]: negotiating smb dialect cifs[2158679-1]: skey(idx=2): 00000000, challenge:(8), 2d3e910f e3e148c4 cifs[2158679-1]: negotiation: success with dialect=2 cifs[2158679-1]: logging headunit on 192.168.1.2 cifs[2158679-1]: returning: mid 2 status= 0 cifs[2158679-1]: smb_logon successful: dialect 2 enpass 1 cifs[2158679-1]: mounting 192.168.1.2:/HNET cifs[2158679-1]: returning: mid 3 status= 13 cifs[2158679-1]: smb_mount: Bad file descriptor cifs[2158679-1]: mount failed. cifs[2158679-1]: io_mount: smb_connection failed: Bad file descriptor io_mount: Bad file descriptor cifs[2158679-1]: user is to input both name & passwd. fs-cifs: missing arguments, or all mount attempts failed. run "use fs-cifs" or "fs-cifs -h" for help. Any ideas? It is worthy to note that /mnt does not exist on the filesystem, but I was told by the company who gave us these units that fs-cifs should automatically create the /mnt/net folders if they don't exist.

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• Using Amazon S3 for multiple remote data site uploads, securely

  - by Aitch

  I've been playing about with Amazon S3 a little for the first time and like what I see for various reasons relating to my potential use case. We have multiple (online) remote server boxes harvesting sensor data that is regularly uploaded every hour or so (rsync'ed) to a VPS server. The number of remote server boxes is growing regularly and forecast to keep growing (hundreds). The servers are geographically dispersed. The servers are also automatically built, therefore generic with standard tools and not bespoke per location. The data is many hundreds of files per day. I want to avoid a situation where I need to provision more VPS storage, or additional servers every time we hit the VPS capacity limit, after every N server deployments, whatever N might be. The remote servers can never be considered fully secure due to us not knowing what might happen to them when we are not looking. Our current solution is a bit naive and simply restricts inbound rsync only over ssh to known mac address directories and a known public key. There are plenty of holes to pick in this, I know. Let's say I write or use a script like s3cmd/s3sync to potentially push up the files. Would I need to manage hundreds of access keys and have each server customized to include this (do-able, but key management becomes nightmarish?) Could I restrict inbound connections somehow (eg by mac address), or just allow write-only to any client that was running the script? ( i could deal with a flood of data if someone got into a system? ) having a bucket per remote machine does not seem feasible due to bucket limits? I don't think I want to use a single common key as if one machine is breached then potentially, a malicious hack could get access to the filestore key and start deleting for ll clients, correct? I hope my inexperience has not blinded me to some other solution that might be suggested! I've read lots of examples of people using S3 for backup, but can't really find anything about this sort of data collection, unless my google terminology is wrong... I've written more than I should here, perhaps it can be summarised thus: In a perfect world I just want to have one of our techs install a new remote server into a location and it automagically starts sending files home with little or no intervention, and minimises risk? Pipedream or feasible? TIA, Aitch

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• postfix error: open database /var/lib/mailman/data/aliases.db: No such file

  - by Thufir

  In trying to follow the Ubuntu guide for postfix and mailman, I do not understand these directions: This build of mailman runs as list. It must have permission to read /etc/aliases and read and write /var/lib/mailman/data/aliases. Do this with these commands: sudo chown root:list /var/lib/mailman/data/aliases sudo chown root:list /etc/aliases Save and run: sudo newaliases I'm getting this kind of error: root@dur:~# root@dur:~# root@dur:~# telnet localhost 25 Trying 127.0.0.1... Connected to localhost. Escape character is '^]'. 220 dur.bounceme.net ESMTP Postfix (Ubuntu) ehlo dur 250-dur.bounceme.net 250-PIPELINING 250-SIZE 10240000 250-VRFY 250-ETRN 250-STARTTLS 250-ENHANCEDSTATUSCODES 250-8BITMIME 250 DSN quit 221 2.0.0 Bye Connection closed by foreign host. root@dur:~# root@dur:~# tail /var/log/mail.log Aug 28 01:16:43 dur postfix/master[19444]: terminating on signal 15 Aug 28 01:16:43 dur postfix/postfix-script[19558]: starting the Postfix mail system Aug 28 01:16:43 dur postfix/master[19559]: daemon started -- version 2.9.1, configuration /etc/postfix Aug 28 01:16:45 dur postfix/postfix-script[19568]: stopping the Postfix mail system Aug 28 01:16:45 dur postfix/master[19559]: terminating on signal 15 Aug 28 01:16:45 dur postfix/postfix-script[19673]: starting the Postfix mail system Aug 28 01:16:45 dur postfix/master[19674]: daemon started -- version 2.9.1, configuration /etc/postfix Aug 28 01:17:22 dur postfix/smtpd[19709]: error: open database /var/lib/mailman/data/aliases.db: No such file or directory Aug 28 01:17:22 dur postfix/smtpd[19709]: connect from localhost[127.0.0.1] Aug 28 01:18:37 dur postfix/smtpd[19709]: disconnect from localhost[127.0.0.1] root@dur:~# root@dur:~# postconf -n alias_database = hash:/etc/aliases alias_maps = hash:/etc/aliases, hash:/var/lib/mailman/data/aliases append_dot_mydomain = no biff = no broken_sasl_auth_clients = yes config_directory = /etc/postfix default_transport = smtp home_mailbox = Maildir/ inet_interfaces = loopback-only mailbox_command = /usr/lib/dovecot/deliver -c /etc/dovecot/conf.d/01-mail-stack-delivery.conf -m "${EXTENSION}" mailbox_size_limit = 0 mailman_destination_recipient_limit = 1 mydestination = dur, dur.bounceme.net, localhost.bounceme.net, localhost myhostname = dur.bounceme.net mynetworks = 127.0.0.0/8 [::ffff:127.0.0.0]/104 [::1]/128 readme_directory = no recipient_delimiter = + relay_domains = lists.dur.bounceme.net relay_transport = relay relayhost = smtp_tls_session_cache_database = btree:${data_directory}/smtp_scache smtp_use_tls = yes smtpd_banner = $myhostname ESMTP $mail_name (Ubuntu) smtpd_recipient_restrictions = reject_unknown_sender_domain, reject_unknown_recipient_domain, reject_unauth_pipelining, permit_mynetworks, permit_sasl_authenticated, reject_unauth_destination smtpd_sasl_auth_enable = yes smtpd_sasl_authenticated_header = yes smtpd_sasl_local_domain = $myhostname smtpd_sasl_path = private/dovecot-auth smtpd_sasl_security_options = noanonymous smtpd_sasl_type = dovecot smtpd_tls_auth_only = yes smtpd_tls_cert_file = /etc/ssl/certs/ssl-mail.pem smtpd_tls_key_file = /etc/ssl/private/ssl-mail.key smtpd_tls_mandatory_ciphers = medium smtpd_tls_mandatory_protocols = SSLv3, TLSv1 smtpd_tls_received_header = yes smtpd_tls_session_cache_database = btree:${data_directory}/smtpd_scache smtpd_use_tls = yes tls_random_source = dev:/dev/urandom transport_maps = hash:/etc/postfix/transport root@dur:~# root@dur:~# And am wondering what connection might be. I do see that I don't have the requisite files: root@dur:~# root@dur:~# ll /var/lib/mailman/data/aliases ls: cannot access /var/lib/mailman/data/aliases: No such file or directory root@dur:~# At what stage were those aliases created? How can I create them? Is that what's causing the error error: open database /var/lib/mailman/data/aliases.db: No such file or directory Aug 28 01:17:22 dur postfix/smtpd[19709]: connect from localhost[127.0.0.1]?

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• Bash-Scripting - Munin Plugin don't work

  - by FTV Admin

  i have written a munin-plugin to count the http-statuscodes of lighttpd. The script: #!/bin/bash ###################################### # Munin-Script: Lighttpd-Statuscodes # ###################################### ##Config # path to lighttpd access.log LIGHTTPD_ACCESS_LOG_PATH="/var/log/lighttpd/access.log" # rows to parse in logfile (higher value incrase time to run plugin. if value to low you may get bad counting) LOG_ROWS="200000" # #munin case $1 in autoconf) # check config AVAILABLE=`ls $LIGHTTPD_ACCESS_LOG_PATH` if [ "$AVAILABLE" = "$LIGHTTPD_ACCESS_LOG_PATH" ]; then echo "yes" else echo "No: "$AVAILABLE echo "Please check your config!" fi exit 0;; config) # graph config cat <<'EOM' graph_title Lighhtpd Statuscodes graph_vlabel http-statuscodes / min graph_category lighttpd 1xx.label 1xx 2xx.label 2xx 3xx.label 3xx 4xx.label 4xx 5xx.label 5xx EOM exit 0;; esac ## calculate AVAILABLE=`ls $LIGHTTPD_ACCESS_LOG_PATH` if [ "$AVAILABLE" = "$LIGHTTPD_ACCESS_LOG_PATH" ]; then TIME_NOW=`date` CODE_1xx="0" CODE_2xx="0" CODE_3xx="0" CODE_4xx="0" CODE_5xx="0" for i in 1 2 3 4 5; do TIME5=`date +%d/%b/%Y:%k:%M --date "$TIME_NOW -"$i"min"` CODE_1xx=$(( $CODE_1xx + `tail -n $LOG_ROWS $LIGHTTPD_ACCESS_LOG_PATH | grep "$TIME5" | grep 'HTTP/1.1" 1' | grep -c " "` )) CODE_2xx=$(( $CODE_2xx + `tail -n $LOG_ROWS $LIGHTTPD_ACCESS_LOG_PATH | grep "$TIME5" | grep 'HTTP/1.1" 2' | grep -c " "` )) CODE_3xx=$(( $CODE_3xx + `tail -n $LOG_ROWS $LIGHTTPD_ACCESS_LOG_PATH | grep "$TIME5" | grep 'HTTP/1.1" 3' | grep -c " "` )) CODE_4xx=$(( $CODE_4xx + `tail -n $LOG_ROWS $LIGHTTPD_ACCESS_LOG_PATH | grep "$TIME5" | grep 'HTTP/1.1" 4' | grep -c " "` )) CODE_5xx=$(( $CODE_5xx + `tail -n $LOG_ROWS $LIGHTTPD_ACCESS_LOG_PATH | grep "$TIME5" | grep 'HTTP/1.1" 5' | grep -c " "` )) done CODE_1xx=$(( $CODE_1xx / 5 )) CODE_2xx=$(( $CODE_2xx / 5 )) CODE_3xx=$(( $CODE_3xx / 5 )) CODE_4xx=$(( $CODE_4xx / 5 )) CODE_5xx=$(( $CODE_5xx / 5 )) echo "1xx.value "$CODE_1xx echo "2xx.value "$CODE_2xx echo "3xx.value "$CODE_3xx echo "4xx.value "$CODE_4xx echo "5xx.value "$CODE_5xx else echo "1xx.value U" echo "2xx.value U" echo "3xx.value U" echo "4xx.value U" echo "5xx.value U" fi If i run the script on local machine it runs perfectly: root@server1 /etc/munin/plugins # ll lrwxrwxrwx 1 root root 45 2011-12-19 15:23 lighttpd_statuscodes -> /usr/share/munin/plugins/lighttpd_statuscodes* root@server1 /etc/munin/plugins # ./lighttpd_statuscodes autoconf yes root@server1 /etc/munin/plugins # ./lighttpd_statuscodes config graph_title Lighhtpd Statuscodes graph_vlabel http-statuscodes / min graph_category lighttpd 1xx.label 1xx 2xx.label 2xx 3xx.label 3xx 4xx.label 4xx 5xx.label 5xx root@server1 /etc/munin/plugins #./lighttpd_statuscodes 1xx.value 0 2xx.value 5834 3xx.value 1892 4xx.value 0 5xx.value 0 But Munin shows no graph: http://s1.directupload.net/images/111219/3psgq3vb.jpg I have tested the Plugin from munin-server via telnet: root@munin-server /etc/munin/plugins/ # telnet 123.123.123.123 4949 Trying 123.123.123.123... Connected to 123.123.123.123. Escape character is '^]'. # munin node at server1.cluster1 fetch lighttpd_statuscodes 1xx.value U 2xx.value U 3xx.value U 4xx.value U 5xx.value U . Connection closed by foreign host. You can see in the script that value = U only printed, when the script can't check the lighttpd's access.log. But why can't script do it, when running via munin, and when running on local machine all is ok? Is there a bug in my bash-script? I have no Idea. Thanks for helping!

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• Top 20 Daily Deal Sites In India

  - by Damodhar

  If you have never heard of Groupon recently, you probably are not working in the tech industry because it is all over the blogosphere. After all, growing from zero to US$1.35 billion valuation in 18 months is pretty AMAZING. Inspired by this, the following bunch of Groupon clone’s are already rising in India. Definitely this business model is emerging and changes the way online shopping happens in India. SnapDeal SnapDeal features a Best deals Coupons at an unbeatable price on the best stuff to do, see, eat, and buy in our city. It provides vouchers and discounts in all the major cities like Delhi, Mumbai, Chennai and Bangalore. KhojGuru Exclusive Discount coupons from hundreds of brands and retailers. These discounts can be easily downloaded as an SMS on to the mobile phone or their print out can be taken. MyDala A platform which gets us great deals in our city.Leveraging the “power of group buying”. Group buying happens when like minded people come together to get deals that we can never get on our own as individuals. SoSasta Great place which would not only tell us about the hidden treasures of our city — but also made them affordable to us at the end of the month. DealsAndYou Deals and You is a group buying portal that features a daily deal on the best stuff in some of India’s leading cities. AajKaCatch Its concept is to provide you the most unique, useful and qualitative product at a very low price. So you can now shop without the hassles of clustered products. BindassBargain Bindaas Bargain offers a new deal every day! Great stuff ranging from cool gadgets, home theatres, luxury watches, smash games. MasthiDeals It get you a great deal on a great stuff to do, eat, buy or see in your city. They have a team of about 25 wonderful people working in Chennai office working side by side with folks in MasthiDeal’s other cities. Koovs Founded by a team of IIT alumni who have brought in their expertise from the internet industry. Koovs is a Bangalore based start up and one point solution for all your desires. Taggle It brings you a variety of offers from some of the most respected brands in the country.This website uses collective buying to create a win-win for local businesses and their customers. BuzzInTown Buzzintown.com is a portal owned by Wortal Inc. There are a US headquartered company, with a presence pan-India through their India subsidiary, managed by a vastly experienced set of global leaders from the media, entertainment and technology industries. BuyThePrice It lines up the best win – win deals for both consumers and vendors and also ensures that each of the orders are dispatched in the shortest time possible. 24HoursLoot 24hoursLoot is an online store for selling a new t-shirt (sometime other products) everyday at deep discounted price in limited quantity/stock. DealMagic Customers get exposure to the best their city has to offer, at unbeatable prices (50-90% off).  We never feature more than one business on our website on any given day, so we have to be very very selective on who gets featured. Dealivore ICUMI Technologies Pvt Ltd is the company operating the Dealivore service. Founded in December 2009, ICUMI is privately owned and funded. LootMore An online store that exclusively focuses on selling cool quality stuff at cheap prices. Here you’ll always find the latest and greatest brands at prices you can afford. Foodome The deals features the best coupons at an unbeatable price on restaurants, fine dining on where to spend your birthday party.They provide coupon only in Chennai as of now. Top Online Shopping Sites- Nation Wide ebay.in eBay is The World’s Online Marketplace, enabling trade on a local, national and international basis. With a diverse and passionate community of individuals and small businesses, eBay offers an online platform where millions of items are traded each day. FutureBazzar Future Group, led by its founder and Group CEO, Mr. Kishore Biyani, is one of India’s leading business houses with multiple businesses spanning across the consumption space. TradeUs Launched in July 2009 and in a short span of time it has turned into one of India’s foremost shopping portals setting the Indian e-commerce abode aflame. BigShoeBazzar (BSB) is the largest online authorized shoe store in South Asia. Croma Promoted by Infiniti Retail Ltd, a 100% subsidiary of Tata Sons.One of the world’s leading retailers, ensuring that you buy nothing but the best. This article titled,Top 20 Daily Deal Sites In India, was originally published at Tech Dreams. Grab our rss feed or fan us on Facebook to get updates from us.

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• How to Collect Debug Info for Oracle SQL Developer

  - by thatjeffsmith

  In a perfect world, there would be no software bugs. Developers would always test their code. QA would find any scenarios and bugs the developers hadn’t already thought of. Regression tests would be complete and flawless. But alas, we can only afford to pay mere humans here, so we will have bugs from time to time. Or sometimes you are trying to do something the software wasn’t designed for, or perhaps your machine has exhausted it’s resources trying to build the un-buildable. When you run into problems, you will need help. Developers need your help so they can help you. Surprisingly enough, feedback like this isn’t very helpful: Your program isn’t working. How can I make it work? When you are ready to work with us on the SQL Developer OTN forum, you will most likely be asked to run SQL Developer and capture the output from the command console. In case you need help with this, ere’s a step-by-step process you can follow in Windows 7 (should work in XP too.) Open a windows command window Start – Run – CMD Once it’s open, click on the window icon and select ‘Defaults.’ Change the default buffer size to be something bigger, much bigger. Set the CMD window default buffer size HIGHER Note: you only need to do this once. Navigate to your SQL Developer Installation Folder Instead of running the ‘sqldeveloper.exe’ file in the root directory, we are going to go several sub-directories down. Find the ‘bin’ sub-directory and run the ‘sqldeveloper.exe’ there. When you do this, a CMD window will open, and then you’ll see the SQL Developer application load. The SQL Developer bin directory - run the tool from here and get a logging window Use SQL Developer as normal, until it ‘breaks’ or ‘hangs’ Now, you are ready to grab the nitty-gritty information that MIGHT tell the developer what is going wrong or happening in your scenario. Click back into the CMD window Send a Ctrl+Break or a Ctrl+Pause. If you on a newer laptop that doesn’t have this key, be sure to check the ‘Fn’ subset of keys. If you need to map the BREAK or PAUSE buttons, this article might help. You can also try the on-screen keyboard in windows – just type ‘OSK’ in your START – RUN prompt. Copy the logging information from the command window – all of it We need this information, help us get it! Open a case with Oracle Support or Start a Thread on the Forums Or email me. If you’re on my blog reading this, it’s the least I can do to help Now, before you hit ‘Send’ or ‘Post’ or ‘Submit’ – be sure to add a brief description of what you were doing in the application when you ran into the problem. Even if you were doing ‘nothing,’ let us know how many connections you had open, what windows were active, etc. The more you can tell us, the higher your odds go up to getting a quick fix or at least an answer as to what is happening. Also include the following information: The version of SQL Developer you are running The version of the JDK you are using The OS you are using The version of Oracle you are connected to Now, don’t be surprised if you get asked to upgrade to a supported configuration, say ‘version 3.1 and the 1.6 JDK.’ Supporting older versions of software is fun, and while we enjoy a challenge, it may be easier for you to upgrade your way out of the problem at hand.

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• No, iCloud Isn’t Backing Them All Up: How to Manage Photos on Your iPhone or iPad

  - by Chris Hoffman

  Are the photos you take with your iPhone or iPad backed up in case you lose your device? If you’re just relying on iCloud to manage your important memories, your photos may not be backed up at all. Apple’s iCloud has a photo-syncing feature in the form of “Photo Stream,” but Photo Stream doesn’t actually perform any long-term backups of your photos. iCloud’s Photo Backup Limitations Assuming you’ve set up iCloud on your iPhone or iPad, your device is using a feature called “Photo Stream” to automatically upload the photos you take to your iCloud storage and sync them across your devices. Unfortunately, there are some big limitations here. 1000 Photos: Photo Stream only backs up the latest 1000 photos. Do you have 1500 photos in your Camera Roll folder on your phone? If so, only the latest 1000 photos are stored in your iCloud account online. If you don’t have those photos backed up elsewhere, you’ll lose them when you lose your phone. If you have 1000 photos and take one more, the oldest photo will be removed from your iCloud Photo Stream. 30 Days: Apple also states that photos in your Photo Stream will be automatically deleted after 30 days “to give your devices plenty of time to connect and download them.” Some people report photos aren’t deleted after 30 days, but it’s clear you shouldn’t rely on iCloud for more than 30 days of storage. iCloud Storage Limits: Apple only gives you 5 GB of iCloud storage space for free, and this is shared between backups, documents, and all other iCloud data. This 5 GB can fill up pretty quickly. If your iCloud storage is full and you haven’t purchased any more storage more from Apple, your photos aren’t being backed up. Videos Aren’t Included: Photo Stream doesn’t include videos, so any videos you take aren’t automatically backed up. It’s clear that iCloud’s Photo Stream isn’t designed as a long-term way to store your photos, just a convenient way to access recent photos on all your devices before you back them up for real. iCloud’s Photo Stream is Designed for Desktop Backups If you have a Mac, you can launch iPhoto and enable the Automatic Import option under Photo Stream in its preferences pane. Assuming your Mac is on and connected to the Internet, iPhoto will automatically download photos from your photo stream and make local backups of them on your hard drive. You’ll then have to back up your photos manually so you don’t lose them if your Mac’s hard drive ever fails. If you have a Windows PC, you can install the iCloud Control Panel, which will create a Photo Stream folder on your PC. Your photos will be automatically downloaded to this folder and stored in it. You’ll want to back up your photos so you don’t lose them if your PC’s hard drive ever fails. Photo Stream is clearly designed to be used along with a desktop application. Photo Stream temporarily backs up your photos to iCloud so iPhoto or iCloud Control Panel can download them to your Mac or PC and make a local backup before they’re deleted. You could also use iTunes to sync your photos from your device to your PC or Mac, but we don’t really recommend it — you should never have to use iTunes. How to Actually Back Up All Your Photos Online So Photo Stream is actually pretty inconvenient — or, at least, it’s just a way to temporarily sync photos between your devices without storing them long-term. But what if you actually want to automatically back up your photos online without them being deleted automatically? The solution here is a third-party app that does this for you, offering the automatic photo uploads with long-term storage. There are several good services with apps in the App Store: Dropbox: Dropbox’s Camera Upload feature allows you to automatically upload the photos — and videos — you take to your Dropbox account. They’ll be easily accessible anywhere there’s a Dropbox app and you can get much more free Dropbox storage than you can iCloud storage. Dropbox will never automatically delete your old photos. Google+: Google+ offers photo and video backups with its Auto Upload feature, too. Photos will be stored in your Google+ Photos — formerly Picasa Web Albums — and will be marked as private by default so no one else can view them. Full-size photos will count against your free 15 GB of Google account storage space, but you can also choose to upload an unlimited amount of photos at a smaller resolution. Flickr: The Flickr app is no longer a mess. Flickr offers an Auto Upload feature for uploading full-size photos you take and free Flickr accounts offer a massive 1 TB of storage for you to store your photos. The massive amount of free storage alone makes Flickr worth a look. Use any of these services and you’ll get an online, automatic photo backup solution you can rely on. You’ll get a good chunk of free space, your photos will never be automatically deleted, and you can easily access them from any device. You won’t have to worry about storing local copies of your photos and backing them up manually. Apple should fix this mess and offer a better solution for long-term photo backup, especially considering the limitations aren’t immediately obvious to users. Until they do, third-party apps are ready to step in and take their place. You can also automatically back up your photos to the web on Android with Google+’s Auto Upload or Dropbox’s Camera Upload. Image Credit: Simon Yeo on Flickr     

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• Top 10 Tips & Tricks for Oracle SQL Developer

  - by thatjeffsmith

  Being a short week due to the holiday, and with everyone enjoying their Summer vacations (apologies Southern Hemispherians), I reckoned it was a great time to do one of those lazy recap-Top 10-Reader’s Digest type posts. I’ve been sharing 1-3 tips or ‘tricks’ a week since I started blogging about SQL Developer, and I have more than enough content to write a book. But since I’m lazy, I’m just going to compile a list of my favorite ‘must know’ tips instead. I always have to leave out a few tips when I do my presentations, so now I can refer back to this list to make sure I’m not forgetting anything. So without further ado… 1. Configure Your Preferences Yes, there are a LOT of options. But you don’t need to worry about all of them just yet. I do recommend you take a quick look at these ones in particular. Whether you’re new to the tool or have been using it for 5 years, don’t overlook these settings! 2. Disable Extensions You Aren’t Using If you’re not using Data Miner, or if you’re not working on a Migration – disable those extensions! SQL Developer will run leaner & meaner, plus the user interface will be a bit more simplified making the tool easier to navigate as well. 3. SQL Recall via Keyboard Access your history via the keyboard! Cycle through your recent SQL statements just using these magic key strokes! Ctrl+Up or Ctrl+Down. 4. Format Your Query Output Directly to CSV, XML, HTML, etc Have the query results pre-formatted in the format of your choice! Too lazy to run the Export wizard for your query result sets? Just add the SQL Developer output hints to your statement and have the output auto-magically formatted to the style of your choice! 5. Drag & Drop Multiple Tables to the Worksheet SQL Developer will auto-join the related objects. You can then toggle over to the Query Builder to toggle off the columns you don’t want to query. I guarantee this tip will save you time if you’re joining 3 or more tables! 6. Drag & Drop Multiple Tables to a Relational Model A pretty picture is worth a few dozen DDL scripts? SQL Developer does data modeling! If you ctrl-drag a table to a model, it will take that table and any related tables and reverse engineer them to a relational model! You can then print it out or export it to HTML, PDF, etc. 7. View Your PL/SQL Execution Output Automatically Function returns a refcursor? Procedure had 3 out parameters? When you run these programs via the Procedure Editor, we automatically capture the output and place them into one or more data grids for you to browse. 8. Disable Automatic Code Insight and Use It On-Demand Code Editor – Completion Insight – Enable Completion Auto-Popup (Keyword being Auto) Some folks really don’t like it when their IDEs or word-processors try to do ‘too much’ for them. Thankfully SQL Developer allows you to either increase the delay before it attempts to auto-complete your text OR to disable the automatic bit. Instead, you can invoke it on-demand. 9. Interactive Debugging – Change Your Variable Values as You Step Through Your PLSQL Watches aren’t just for watching. You can actually interact with your programs and ‘see what happens’ when X = 256 instead of 1. 10. Ditch the Tree View for the Schema Browser There’s nothing wrong with the Connection tree for browsing your database objects. But some folks just can’t seem to get comfortable with it. So, we built them a Schema Browser that uses a drop down control instead for changing up your schema and object types. Already Know This Stuff, Want More? Just check out my SQL Developer resource page, it’s one of the main links on the top of this page. Or if you can’t find something, just drop me a note in the form of a comment on this page and I’ll do my best to find it or write it for you.

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• 6 Reasons Why You Can’t Move Your Cell Phone To Any Carrier You Want

  - by Chris Hoffman

  You can buy a laptop or Wi-Fi tablet and use it on Wi-Fi anywhere in the world, so why are cell phones and devices with mobile data not portable between different cellular networks in the same country? Unlike with Wi-Fi, there are many different competing cellular network standards — both around the world and within countries. Cellular carriers also like locking you to their specific network and making it difficult to move. That’s what contracts are for. Phone Locking Many phones are sold locked to a specific network. When you buy a phone from a cellular carrier, they often lock that phone to their network so you can’t take it to a competitor’s network. That’s why you’ll often need to unlock a phone before you can move it to a different cellular provider or take it to a different country and use it on a local provider instead of roaming. Cellular carriers will generally unlock your phone for you as long as you’re no longer in a contract with them. However, unlocking a cell phone you’ve paid for without your carrier’s permission is currently a crime in the USA. GSM vs. CDMA Some cellular networks use the GSM (Global System for Mobile Communications) standard, while some use CDMA (Code-division multiple access). Worldwide, most cellular networks use GSM. In the USA, both GSM and CDMA are popular. Verizon, Sprint, and other carriers that use their networks use CDMA. AT&T, T-Mobile, and other carriers that use their networks are use GSM. These are two competing standards and are not interoperable. This means you can’t simply take a phone from Verizon to T-Mobile, or from AT&T to Sprint. These carriers have incompatible phones. CDMA Restrictions CDMA is more restricted than GSM. GSM phones have SIM cards. Simply open the phone, pop out the SIM card, and pop in a new SIM card to switch carriers. (In reality, it’s more complicated thanks to phone locking and other factors here.) CDMA phones don’t have removable modules like this. All CDMA phones ship locked to a specific network and you’d have to get both your old carrier and your new carrier to cooperate to switch phones between them. In reality, many people just consider CDMA phones eternally locked to a specific carrier. Frequencies Different cellular networks throughout the USA and the rest of the world use different frequencies. These radio frequencies have to be supported by your phone’s hardware or your phone simply can’t work on a network using those frequencies. Many GSM phones support three or four bands of frequencies — 900/1800/1900 MHz, 850/1800/1900 MHz, or 850/900/1800/1900 MHz. These are sometimes called “world phones” because they allow easier roaming. This allows the manufacturer to produce a phone that will support all GSM networks in the world and allows their customers to travel with those phones. If your phone doesn’t support the appropriate frequencies, it won’t work on certain networks. LTE Bands When it comes to newer, faster LTE networks, different frequencies are still a concern. LTE frequencies are generally known as “LTE bands.” To use a smartphone on a certain LTE network, that smartphone will have to support that LTE network’s frequency. Different models of phones are often created to work on different LTE networks around the world. However, phones are generally supporting more and more LTE networks and becoming more and more interoperable over time. SIM Card Sizes The SIM cards used in GSM phones come in different sizes. Newer phones use smaller SIM cards to save space and be more compact. This isn’t a big obstacle, as the different sizes of SIM cards — full-size SIM, mini-SIM, micro-SIM, and nano-SIM are actually compatible. The only difference between them is the size of the plastic card surrounding the SIM’s chip. The actual chip is the same size between all the SIM cards. This means you can take an old SIM card and cut the plastic off until it becomes a smaller-size SIM card that fits in a modern phone. Or, you can take a smaller-size SIM card and insert it into a tray so that it becomes a larger-size SIM card that fits in an older phone. Be aware that it’s very possible to damage your SIM card and make it not work properly by cutting it to the wrong dimensions. Your cellular carrier will often be able to cut your SIM card for you or give you a new one if you want to use an old SIM card in a new phone. Hopefully they won’t overcharge you for this service, too. Be sure to check what types of networks, frequencies, and LTE bands your phone supports before trying to move it between networks. You may have to buy a new phone when moving between certain cellular carriers. Image Credit: Morgan on Flickr, 22n on Flickr

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• Copying Columns from Grid to Clipboard in SQL Developer

  - by thatjeffsmith

  There are several ways to get data from a query or a table|view to the clipboard. You know the tried and true, copy and paste. But what if you only want one or more columns, not every column? There are several ways to do this, let’s see if we can’t identify all of them. Write your query to only include the data you want Obvious? Yes. Needed to be said? Definitely. The best tuning tip is to only ask for the data you need, only when you absolutely need it. But let’s look at a few more practical ways to do this. Hide the unwanted columns Mouse right click on an column header. In the context menu, select ‘Columns.’ Hide the columns you don’t want. Copy and paste. WYSIWYG Grids, Hide Columns and Filter Rows Mouse select the columns Obvious, but a bit painful. For a very large dataset, you’ll be holding down the Shift and PageDown buttons – but it works. Remember to use Ctrl+Shift+C to get the column headers with the data. Use the Export Wizard This used to be called ‘Unload’ – agreed, not a great name. So, we changed it. In a grid, right mouse click on the data, and on the context menu, select ‘Export…’ Select your format – I suggest ‘delimited’ or ‘fixed’ for copying data to the clipboard. You can export to the clipboard, yes you can! Click ‘Next.’ Click in the Columns dialog, and choose the columns you want copied. Trim the columns you don't want copied Click ‘Finish.’ Alt or Ctrl tab to your window or application of choice. And Paste! "FIRST_NAME" "LAST_NAME" "Donald" "OConnell" "Douglas" "Grant" "Jennifer" "Whalen" "Pat" "Fay" "Susan" "Mavris" "William" "Gietz" "Alexander" "Hunold" "Bruce" "Ernst" "David" "Austin" "Valli" "Pataballa" "Diana" "Lorentz" "Daniel" "Faviet" "John" "Chen" "Ismael" "Sciarra" "Jose Manuel" "Urman" "Luis" "Popp" "Alexander" "Khoo" "Shelli" "Baida" "Sigal" "Tobias" "Guy" "Himuro" "Karen" "Colmenares" "Matthew" "Weiss" "Adam" "Fripp" "Payam" "Kaufling" "Shanta" "Vollman" "Kevin" "Mourgos" "Julia" "Nayer" "Irene" "Mikkilineni" ... There’s probably at least 2 or 3 more ways, but… But, try these and let me know how we can improve things. I’ve already gotten a request to be able to include the SQL text used to populate the dataset on the the copy to clipboard, and it’s now on our to-do list

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• Agile Testing Days 2012 – Day 1 – The birth of the #unicorn…

  - by Chris George

  Still riding the high from the tutorial day, I arrived at the conference venue eager to get cracking with the days talks. The opening Keynote was “Disciplined Agile Delivery: The Foundation for Scaling Agile” presented by Scott Ambler. The general ideas behind the methodology such as not re-inventing the wheel, and being goal driven, not prescriptive in how you work certainly struck chords with how we are trying to work in my team. Scott made some interesting observations about how scrum is quite prescriptive and is this really agile? I agreed with quite a few of his points on how what works for one team may not work for another. How a team works should be driven by context and reflection, not process and prescription. However was somewhat dubious about some of the statistics he rolled out towards the end. However, out of this keynote was born something that was to transcend this one presentation. During the talk, Scott mentioned on more than one occasion “In the real world”, and at one point made reference to people living in the land of unicorns and rainbows. The challenge was then laid down on twitter for all speakers to include a unicorn in their presentations… and for the most part this happened! It became an identity for this years conference, and I’m sure something that any attendee will always associate with Agile Testing Days 2012! Following this keynote, I attended “Going agile with Automated GUI Testing – Some personal insights” by Jan Zdunek from codecentric on the vendor track. My speciality is test automation, and in particular GUI testing, so this drew me to this talk more than the others. Thankfully, it was made clear from the very start that this was not peddling any particular product (even though it was on the vendor track), and Jan faithfully stuck to that. Most of the content was not new to me, but it was really comforting to hear someone else with very similar experiences to my own. In particular, things like how GUI testing is hard and is not a silver bullet; how record & replay is NOT a good thing to do (which drew a somewhat inflammatory tweet from an automation company when I tweeted that!). Something that I have started hearing around the place, and has certainly been murmuring at work is to push more of the automation coding onto the developers. After all they are the coding experts. I agree with this to a degree, but I personally enjoy coding and find it very rewarding doing so, therefore I’d be reluctant to give it up. I think there are some better alternatives such as pairing with a developer. Lastly, Jan mentioned, almost in passing, that we should consider virtualisation for gui testing for covering configuration combinations. On my project we’ve been running our win32/.NET GUI tests in cloud virtualisation for a couple of years now… I really should write about that! After lunch the second keynote of the day was by Lisa Crispin and Janet Gregory,”Myths about Agile Testing, De-Bunked”. It started off well… with the two ladies donning Medusa style head bands whilst they disbanding several myths about agile testing! I got the impression that it was perhaps not as slick as they would have liked, but then Janet was suffering with a very sore throat so kept losing her voice. Nevertheless, the presentation was captivating, and they debunked several myths such as : “Testing is dead”, “Testers must write code”, “Agile teams always deliver faster”. I didn’t take many notes for this because it was being recorded, but unfortunately the recordings have not been posted yet so I’ll write more about this when they are. The TestLab was held during a somewhat free for all time during most of the afternoon. It looked intriguing and proved to be one of the surprising experiences of the conference for me. Run by James Lyndsay and Bart Knaack, it consisted of a number of ‘stations’ that offered different testing problems. I opted for testing a mathematical drawing app call Geogebra, the task being to pair up and exploratory test it. After an allotted time, we discussed issues we’d found and decided if we wanted to continue ‘playing’ to which we all agreed! It was fun! The last track talk of the day was “Developers Exploratory Testing – Raising the bar” by Sigge Birgisson. One of the teams at Red Gate have tried Dev or Team exploratory testing a couple of times, and I was really interested to go to the presentation that prompted that. I was not disappointed! Sigge gave a first class presentation, and not only explained what DET was all about, but also how to go about implementing it. Little tips like calling it a ‘workshop’ rather than ‘testing’ I can really see working! Monday evening saw the presentation of the award for the Most Influential Agile Testing Professional Person go to a much deserved Lisa Crispin. The evening was great, with acrobatics, magic and music. My Takeaway Triple from Day 1:  Some of the cool stuff that was suggested in the GUI Testing talk, we are already doing. I should write about that! Testing is not dead! Perhaps testing will become more of a skill than a specific role, but it is certainly not dead. Team/Developer exploratory testing… seems like a no-brainer assuming you have a team who is willing.  Day 2 – Coming soon…

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• Simple-Talk development: a quick history lesson

  - by Michael Williamson

  Up until a few months ago, Simple-Talk ran on a pure .NET stack, with IIS as the web server and SQL Server as the database. Unfortunately, the platform for the site hadn’t quite gotten the love and attention it deserved. On the one hand, in the words of our esteemed editor Tony “I’d consider the current platform to be a “success”; it cost $10K, has lasted for 6 years, was finished, end to end in 6 months, and although we moan about it has got us quite a long way.” On the other hand, it was becoming increasingly clear that it needed some serious work. Among other issues, we had authors that wouldn’t blog because our current blogging platform, Community Server, was too painful for them to use. Forgetting about Simple-Talk for a moment, if you ask somebody what blogging platform they’d choose, the odds are they’d say WordPress. Regardless of its technical merits, it’s probably the most popular blogging platform, and it certainly seemed easier to use than Community Server. The issue was that WordPress is normally hosted on a Linux stack running PHP, Apache and MySQL — quite a difference from our Microsoft technology stack. We certainly didn’t want to rewrite the entire site — we just wanted a better blogging platform, with the rest of the existing, legacy site left as is. At a very high level, Simple-Talk’s technical design was originally very straightforward: when your browser sends an HTTP request to Simple-Talk, IIS (the web server) takes the request, does some work, and sends back a response. In order to keep the legacy site running, except with WordPress running the blogs, a different design is called for. We now use nginx as a reverse-proxy, which can then delegate requests to the appropriate application: So, when your browser sends a request to Simple-Talk, nginx takes that request and checks which part of the site you’re trying to access. Most of the time, it just passes the request along to IIS, which can then respond in much the same way it always has. However, if your request is for the blogs, then nginx delegates the request to WordPress. Unfortunately, as simple as that diagram looks, it hides an awful lot of complexity. In particular, the legacy site running on IIS was made up of four .NET applications. I’ve already mentioned one of these applications, Community Server, which handled the old blogs as well as managing membership and the forums. We have a couple of other applications to manage both our newsletters and our articles, and our own custom application to do some of the rendering on the site, such as the front page and the articles. When I say that it was made up of four .NET applications, this might conjure up an image in your mind of how they fit together: You might imagine four .NET applications, each with their own database, communicating over well-defined APIs. Sadly, reality was a little disappointing: We had four .NET applications that all ran on the same database. Worse still, there were many queries that happily joined across tables from multiple applications, meaning that each application was heavily dependent on the exact data schema that each other application used. Add to this that many of the queries were at least dozens of lines long, and practically identical to other queries except in a few key spots, and we can see that attempting to replace one component of the system would be more than a little tricky. However, the problems with the old system do give us a good place to start thinking about desirable qualities from any changes to the platform. Specifically: Maintainability — the tight coupling between each .NET application made it difficult to update any one application without also having to make changes elsewhere Replaceability — the tight coupling also meant that replacing one component wouldn’t be straightforward, especially if it wasn’t on a similar Microsoft stack. We’d like to be able to replace different parts without having to modify the existing codebase extensively Reusability — we’d like to be able to combine the different pieces of the system in different ways for different sites Repeatable deployments — rather than having to deploy the site manually with a long list of instructions, we should be able to deploy the entire site with a single command, allowing you to create a new instance of the site easily whether on production, staging servers, test servers or your own local machine Testability — if we can deploy the site with a single command, and each part of the site is no longer dependent on the specifics of how every other part of the site works, we can begin to run automated tests against the site, and against individual parts, both to prevent regressions and to do a little test-driven development In the next part, I’ll describe the high-level architecture we now have that hopefully brings us a little closer to these five traits.

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• ORACLE RIGHTNOW DYNAMIC AGENT DESKTOP CLOUD SERVICE - Putting the Dynamite into Dynamic Agent Desktop

  - by Andreea Vaduva

  Untitled Document There’s a mountain of evidence to prove that a great contact centre experience results in happy, profitable and loyal customers. The very best Contact Centres are those with high first contact resolution, customer satisfaction and agent productivity. But how many companies really believe they are the best? And how many believe that they can be? We know that with the right tools, companies can aspire to greatness – and achieve it. Core to this is ensuring their agents have the best tools that give them the right information at the right time, so they can focus on the customer and provide a personalised, professional and efficient service. Today there are multiple channels through which customers can communicate with you; phone, web, chat, social to name a few but regardless of how they communicate, customers expect a seamless, quality experience. Most contact centre agents need to switch between lots of different systems to locate the right information. This hampers their productivity, frustrates both the agent and the customer and increases call handling times. With this in mind, Oracle RightNow has designed and refined a suite of add-ins to optimize the Agent Desktop. Each is designed to simplify and adapt the agent experience for any given situation and unify the customer experience across your media channels. Let’s take a brief look at some of the most useful tools available and see how they make a difference. Contextual Workspaces: The screen where agents do their job. Agents don’t want to be slowed down by busy screens, scrolling through endless tabs or links to find what they’re looking for. They want quick, accurate and easy. Contextual Workspaces are fully configurable and through workspace rules apply if, then, else logic to display only the information the agent needs for the issue at hand . Assigned at the Profile level, different levels of agent, from a novice to the most experienced, get a screen that is relevant to their role and responsibilities and ensures their job is done quickly and efficiently the first time round. Agent Scripting: Sometimes, agents need to deliver difficult or sensitive messages while maximising the opportunity to cross-sell and up-sell. After all, contact centres are now increasingly viewed as revenue generators. Containing sophisticated branching logic, scripting helps agents to capture the right level of information and guides the agent step by step, ensuring no mistakes, inconsistencies or missed opportunities. Guided Assistance: This is typically used to solve common troubleshooting issues, displaying a series of question and answer sets in a decision-tree structure. This means agents avoid having to bookmark favourites or rely on written notes. Agents find particular value in these guides - to quickly craft chat and email responses. What’s more, by publishing guides in answers on support pages customers, can resolve issues themselves, without needing to contact your agents. And b ecause it can also accelerate agent ramp-up time, it ensures that even novice agents can solve customer problems like an expert. Desktop Workflow: Take a step back and look at the full customer interaction of your agents. It probably spans multiple systems and multiple tasks. With Desktop Workflows you control the design workflows that span the full customer interaction from start to finish. As sequences of decisions and actions, workflows are unique in that they can create or modify different records and provide automation behind the scenes. This means your agents can save time and provide better quality of service by having the tools they need and the relevant information as required. And doing this boosts satisfaction among your customers, your agents and you – so win, win, win! I have highlighted above some of the tools which can be used to optimise the desktop; however, this is by no means an exhaustive list. In approaching your design, it’s important to understand why and how your customers contact you in the first place. Once you have this list of “whys” and “hows”, you can design effective policies and procedures to handle each category of problem, and then implement the right agent desktop user interface to support them. This will avoid duplication and wasted effort. Five Top Tips to take away: Start by working out “why” and “how” customers are contacting you. Implement a clean and relevant agent desktop to support your agents. If your workspaces are getting complicated consider using Desktop Workflow to streamline the interaction. Enhance your Knowledgebase with Guides. Agents can access them proactively and can be published on your web pages for customers to help themselves. Script any complex, critical or sensitive interactions to ensure consistency and accuracy. Desktop optimization is an ongoing process so continue to monitor and incorporate feedback from your agents and your customers to keep your Contact Centre successful.   Want to learn more? Having attending the 3-day Oracle RightNow Customer Service Administration class your next step is to attend the Oracle RightNow Customer Portal Design and 2-day Dynamic Agent Desktop Administration class. Here you’ll learn not only how to leverage the Agent Desktop tools but also how to optimise your self-service pages to enhance your customers’ web experience.   Useful resources: Review the Best Practice Guide Review the tune-up guide   About the Author: Angela Chandler joined Oracle University as a Senior Instructor through the RightNow Customer Experience Acquisition. Her other areas of expertise include Business Intelligence and Knowledge Management.  She currently delivers the following Oracle RightNow courses in the classroom and as a Live Virtual Class: RightNow Customer Service Administration (3 days) RightNow Customer Portal Design and Dynamic Agent Desktop Administration (2 days) RightNow Analytics (2 days) Rightnow Chat Cloud Service Administration (2 days)

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• Is it Hard to Write a Blog?

  - by Joe Mayo

  Responding to a tweet I received, asking if I found it hard to write a blog and keep it interesting. This is one of the situations where a 140 character response doesn’t do a question justice. There’s a lot to think about between the subjects of writing, subject matter, and entertainment.  Here’s my take on each of these three topics: There’s all types of writing you can do with various degrees of difficulty. If you’re writing a book and you have a gazillion editors bleeding over your every utterance, then the task becomes harder because you’re second-guessing yourself, not knowing whose opinion will be violated. However, if you’re communicating in a public forum, not too many people care about the grammar as much as whether what you have to say is correct.  For a blog, I would say it’s somewhere in-between.  Right now, I’m using Windows Live Writer, which gives me a few advantages to just typing into the blog editor, such as spelling correction and the ability to save my work and resume later.  Overall, writing is one of those things that you just need to get used to.  It’s an essential skill for developers because you need to document your work, depending on what your definition of proper documentation is, and communicate with other developers via various communications mediums. Not begin good (or not thinking that you’re good) shouldn’t hold you back.  Like most things in life, practice will improve your skill.  So, push away that inner voice that keeps you from moving forward and just do it. A good grasp on the subject matter you’re writing about helps.  However, don’t let a lack of knowledge stop you from writing about something. I recall reading something a while back by a developer who didn’t know a technology but wrote about their experience in learning it. They ended up learning more by expressing their thoughts in writing. If you look around out many blogs today, there are many items written by developers learning what they’re writing about.  So, whether you are sure or unsure, you can still write – just be honest with yourself and your readers about what you’re writing. Also, don’t be afraid to have a different opinion or worry if someone will disagree.  I’ll freely admit that it took a while for me to become accustomed to being criticized. Take the good with the bad and use the bad to make yourself better. Guaranteed, someone will disagree with one or more parts of what I’ve written here or think they have a better approach. No problem, more power to them, and whatever constructive comments they have will be a benefit to me in the future; Otherwise, to h*ll with them. :)  Every time you get knocked down, get right back up, dust the dirt off your backside, and keep moving forward.  You’ll learn in time how to align a subject with your own presentation of the material. Entertainment could be hard or could be natural, depending on the personality of yourself and your target audience. It’s even more challenging because you can say something you think is funny and someone will be offended. In fact, there are a lot of things that you shouldn’t say in the name of a joke, but I won’t mention any of them here for want of not offending anyone. Of course, I probably offended someone by saying that and there is probably an organization somewhere in the world out to get me now. I’m probably not the best person to be giving you advice on entertaining an audience.  I mean, every time I try to tell a joke on Twitter 10 people unfriend me. Okay, maybe 15, but you get my point. One thing you might be interested in knowing is that it’s not too hard for one technical person to entertain other technical people, especially when the subject is of interest.  It’s the excitement in each sentence and passion in each paragraph that will keep another developer entertained and interested in what you have to say. Not everyone will like what you’ve written, but the important part is to find your own voice and it’s likely that there is one person in some corner of the world that likes what you have to say, even if it’s your mom and she doesn’t understand a single word you write. :)   If I could leave you with one final thought; Just do it and don’t let anyone or anything hold you back.   Joe

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• What Keeps You from Changing Your Public IP Address and Wreaking Havoc on the Internet?

  - by Jason Fitzpatrick

  What exactly is preventing you (or anyone else) from changing their IP address and causing all sorts of headaches for ISPs and other Internet users? Today’s Question & Answer session comes to us courtesy of SuperUser—a subdivision of Stack Exchange, a community-driven grouping of Q&A web sites. The Question SuperUser reader Whitemage is curious about what’s preventing him from wantonly changing his IP address and causing trouble: An interesting question was asked of me and I did not know what to answer. So I’ll ask here. Let’s say I subscribed to an ISP and I’m using cable internet access. The ISP gives me a public IP address of 60.61.62.63. What keeps me from changing this IP address to, let’s say, 60.61.62.75, and messing with another consumer’s internet access? For the sake of this argument, let’s say that this other IP address is also owned by the same ISP. Also, let’s assume that it’s possible for me to go into the cable modem settings and manually change the IP address. Under a business contract where you are allocated static addresses, you are also assigned a default gateway, a network address and a broadcast address. So that’s 3 addresses the ISP “loses” to you. That seems very wasteful for dynamically assigned IP addresses, which the majority of customers are. Could they simply be using static arps? ACLs? Other simple mechanisms? Two things to investigate here, why can’t we just go around changing our addresses, and is the assignment process as wasteful as it seems? The Answer SuperUser contributor Moses offers some insight: Cable modems aren’t like your home router (ie. they don’t have a web interface with simple point-and-click buttons that any kid can “hack” into). Cable modems are “looked up” and located by their MAC address by the ISP, and are typically accessed by technicians using proprietary software that only they have access to, that only runs on their servers, and therefore can’t really be stolen. Cable modems also authenticate and cross-check settings with the ISPs servers. The server has to tell the modem whether it’s settings (and location on the cable network) are valid, and simply sets it to what the ISP has it set it for (bandwidth, DHCP allocations, etc). For instance, when you tell your ISP “I would like a static IP, please.”, they allocate one to the modem through their servers, and the modem allows you to use that IP. Same with bandwidth changes, for instance. To do what you are suggesting, you would likely have to break into the servers at the ISP and change what it has set up for your modem. Could they simply be using static arps? ACLs? Other simple mechanisms? Every ISP is different, both in practice and how close they are with the larger network that is providing service to them. Depending on those factors, they could be using a combination of ACL and static ARP. It also depends on the technology in the cable network itself. The ISP I worked for used some form of ACL, but that knowledge was a little beyond my paygrade. I only got to work with the technician’s interface and do routine maintenance and service changes. What keeps me from changing this IP address to, let’s say, 60.61.62.75 and mess with another consumer’s internet access? Given the above, what keeps you from changing your IP to one that your ISP hasn’t specifically given to you is a server that is instructing your modem what it can and can’t do. Even if you somehow broke into the modem, if 60.61.62.75 is already allocated to another customer, then the server will simply tell your modem that it can’t have it. David Schwartz offers some additional insight with a link to a white paper for the really curious: Most modern ISPs (last 13 years or so) will not accept traffic from a customer connection with a source IP address they would not route to that customer were it the destination IP address. This is called “reverse path forwarding”. See BCP 38. Have something to add to the explanation? Sound off in the the comments. Want to read more answers from other tech-savvy Stack Exchange users? Check out the full discussion thread here.     

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• 5 Android Keyboard Replacements to Help You Type Faster

  - by Chris Hoffman

  Android allows developers to replace its keyboard with their own keyboard apps. This has led to experimentation and great new features, like the gesture-typing feature that’s made its way into Android’s official keyboard after proving itself in third-party keyboards. This sort of customization isn’t possible on Apple’s iOS or even Microsoft’s modern Windows environments. Installing a third-party keyboard is easy — install it from Google Play, launch it like another app, and it will explain how to enable it. Google Keyboard Google Keyboard is Android’s official keyboard, as seen on Google’s Nexus devices. However, there’s a good chance your Android smartphone or tablet comes with a keyboard designed by its manufacturer instead. You can install the Google Keyboard from Google Play, even if your device doesn’t come with it. This keyboard offers a wide variety of features, including a built-in gesture-typing feature, as popularized by Swype. It also offers prediction, including full next-word prediction based on your previous word, and includes voice recognition that works offline on modern versions of Android. Google’s keyboard may not offer the most accurate swiping feature or the best autocorrection, but it’s a great keyboard that feels like it belongs in Android. SwiftKey SwiftKey costs $4, although you can try it free for one month. In spite of its price, many people who rarely buy apps have been sold on SwiftKey. It offers amazing auto-correction and word-prediction features. Just mash away on your touch-screen keyboard, typing as fast as possible, and SwiftKey will notice your mistakes and type what you actually meant to type. SwiftKey also now has built-in support for gesture-typing via SwiftKey Flow, so you get a lot of flexibility. At $4, SwiftKey may seem a bit pricey, but give the month-long trial a try. A great keyboard makes all the typing you do everywhere on your phone better. SwiftKey is an amazing keyboard if you tap-to-type rather than swipe-to-type. Swype While other keyboards have copied Swype’s swipe-to-type feature, none have completely matched its accuracy. Swype has been designing a gesture-typing keyboard for longer than anyone else and its gesture feature still seems more accurate than its competitors’ gesture support. If you use gesture-typing all the time, you’ll probably want to use Swype. Swype can now be installed directly from Google Play without the old, tedious process of registering a beta account and sideloading the Swype app. Swype offers a month-long free trial and the full version is available for $1 afterwards. Minuum Minuum is a crowdfunded keyboard that is currently still in beta and only supports English. We include it here because it’s so interesting — it’s a great example of the kind of creativity and experimentation that happens when you allow developers to experiment with their own forms of keyboard. Minuum uses a tiny, minimum keyboard that frees up your screen space, so your touch-screen keyboard doesn’t hog your device’s screen. Rather than displaying a full keyboard on your screen, Minuum displays a single row of letters.  Each letter is small and may be difficult to hit, but that doesn’t matter — Minuum’s smart autocorrection algorithms interpret what you intended to type rather than typing the exact letters you press. Just swipe to the right to type a space and accept Minuum’s suggestion. At $4 for a beta version with no trial, Minuum may seem a bit pricy. But it’s a great example of the flexibility Android allows. If there’s a problem with this keyboard, it’s that it’s a bit late — in an age of 5″ smartphones with 1080p screens, full-size keyboards no longer feel as cramped. MessagEase MessagEase is another example of a new take on text input. Thankfully, this keyboard is available for free. MessagEase presents all letters in a nine-button grid. To type a common letter, you’d tap the button. To type an uncommon letter, you’d tap the button, hold down, and swipe in the appropriate direction. This gives you large buttons that can work well as touch targets, especially when typing with one hand. Like any other unique twist on a traditional keyboard, you’d have to give it a few minutes to get used to where the letters are and the new way it works. After giving it some practice, you may find this is a faster way to type on a touch-screen — especially with one hand, as the targets are so large. Google Play is full of replacement keyboards for Android phones and tablets. Keyboards are just another type of app that you can swap in. Leave a comment if you’ve found another great keyboard that you prefer using. Image Credit: Cheon Fong Liew on Flickr     

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• Extended FindWindow

  - by João Angelo

  The Win32 API provides the FindWindow function that supports finding top-level windows by their class name and/or title. However, the title search does not work if you are trying to match partial text at the middle or the end of the full window title. You can however implement support for these extended search features by using another set of Win32 API like EnumWindows and GetWindowText. A possible implementation follows: using System; using System.Collections.Generic; using System.Linq; using System.Runtime.InteropServices; using System.Text; public class WindowInfo { private IntPtr handle; private string className; internal WindowInfo(IntPtr handle, string title) { if (handle == IntPtr.Zero) throw new ArgumentException("Invalid handle.", "handle"); this.Handle = handle; this.Title = title ?? string.Empty; } public string Title { get; private set; } public string ClassName { get { if (className == null) { className = GetWindowClassNameByHandle(this.Handle); } return className; } } public IntPtr Handle { get { if (!NativeMethods.IsWindow(this.handle)) throw new InvalidOperationException("The handle is no longer valid."); return this.handle; } private set { this.handle = value; } } public static WindowInfo[] EnumerateWindows() { var windows = new List<WindowInfo>(); NativeMethods.EnumWindowsProcessor processor = (hwnd, lParam) => { windows.Add(new WindowInfo(hwnd, GetWindowTextByHandle(hwnd))); return true; }; bool succeeded = NativeMethods.EnumWindows(processor, IntPtr.Zero); if (!succeeded) return new WindowInfo[] { }; return windows.ToArray(); } public static WindowInfo FindWindow(Predicate<WindowInfo> predicate) { WindowInfo target = null; NativeMethods.EnumWindowsProcessor processor = (hwnd, lParam) => { var current = new WindowInfo(hwnd, GetWindowTextByHandle(hwnd)); if (predicate(current)) { target = current; return false; } return true; }; NativeMethods.EnumWindows(processor, IntPtr.Zero); return target; } private static string GetWindowTextByHandle(IntPtr handle) { if (handle == IntPtr.Zero) throw new ArgumentException("Invalid handle.", "handle"); int length = NativeMethods.GetWindowTextLength(handle); if (length == 0) return string.Empty; var buffer = new StringBuilder(length + 1); NativeMethods.GetWindowText(handle, buffer, buffer.Capacity); return buffer.ToString(); } private static string GetWindowClassNameByHandle(IntPtr handle) { if (handle == IntPtr.Zero) throw new ArgumentException("Invalid handle.", "handle"); const int WindowClassNameMaxLength = 256; var buffer = new StringBuilder(WindowClassNameMaxLength); NativeMethods.GetClassName(handle, buffer, buffer.Capacity); return buffer.ToString(); } } internal class NativeMethods { public delegate bool EnumWindowsProcessor(IntPtr hwnd, IntPtr lParam); [DllImport("user32.dll")] [return: MarshalAs(UnmanagedType.Bool)] public static extern bool EnumWindows( EnumWindowsProcessor lpEnumFunc, IntPtr lParam); [DllImport("user32.dll", SetLastError = true, CharSet = CharSet.Auto)] public static extern int GetWindowText( IntPtr hWnd, StringBuilder lpString, int nMaxCount); [DllImport("user32.dll", SetLastError = true, CharSet = CharSet.Auto)] public static extern int GetWindowTextLength(IntPtr hWnd); [DllImport("user32.dll", SetLastError = true, CharSet = CharSet.Auto)] public static extern int GetClassName( IntPtr hWnd, StringBuilder lpClassName, int nMaxCount); [DllImport("user32.dll")] [return: MarshalAs(UnmanagedType.Bool)] public static extern bool IsWindow(IntPtr hWnd); } The access to the windows handle is preceded by a sanity check to assert if it’s still valid, but if you are dealing with windows out of your control then the window can be destroyed right after the check so it’s not guaranteed that you’ll get a valid handle. Finally, to wrap this up a usage, example: static void Main(string[] args) { var w = WindowInfo.FindWindow(wi => wi.Title.Contains("Test.docx")); if (w != null) { Console.Write(w.Title); } }

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• Agile Testing Days 2012 – My First Conference!

  - by Chris George

  I’d like to give you a bit of background first… so please bear with me! In 1996, whilst studying for my final year of my degree, I applied for a job as a C++ Developer at a small software house in Hertfordshire  After bodging up the technical part of the interview I didn’t get the job, but was offered a position as a QA Engineer instead. The role sounded intriguing and the pay was pretty good so in the absence of anything else I took it. Here began my career in the world of software testing! Back then, testing/QA was often an afterthought, something that was bolted on to the development process and very much a second class citizen. Test automation was rare, and tools were basic or non-existent! The internet was just starting to take off, and whilst there might have been testing communities and resources, we were certainly not exposed to any of them. After 8 years I moved to another small company, and again didn’t find myself exposed to any of the changes that were happening in the industry. It wasn’t until I joined Red Gate in 2008 that my view of testing and software development as a whole started to expand. But it took a further 4 years for my view of testing to be totally blown open, and so the story really begins… In May 2012 I was fortunate to land the role of Head of Test Engineering. Soon after, I received an email with details for the “Agile Testi However, in my new role, I decided that it was time to bite the bullet and at least go to one conference. Perhaps I could get some new ideas to supplement and support some of the ideas I already had.ng Days” conference in Potsdam, Germany. I looked over the suggested programme and some of the talks peeked my interest. For numerous reasons I’d shied away from attending conferences in the past, one of the main ones being that I didn’t see much benefit in attending loads of talks when I could just read about stuff like that on the internet. So, on the 18th November 2012, myself and three other Red Gaters boarded a plane at Heathrow bound for Potsdam, Germany to attend Agile Testing Days 2012. Tutorial Day – “Software Testing Reloaded” We chose to do the tutorials on the 19th, I chose the one titled “Software Testing Reloaded – So you wanna actually DO something? We’ve got just the workshop for you. Now with even less powerpoint!”. With such a concise and serious title I just had to see what it was about! I nervously entered the room to be greeted by tables, chairs etc all over the place, not set out and frankly in one hell of a mess! There were a few people in there playing a game with dice. Okaaaay… this is going to be a long day! Actually the dice game was an exercise in deduction and simplification… I found it very interesting and is certainly something I’ll be using at work as a training exercise! (I won’t explain the game here cause I don’t want to let the cat out of the bag…) The tutorial consisted of several games, exploring different aspects of testing. They were all practical yet required a fair amount of thin king. Matt Heusser and Pete Walen were running the tutorial, and presented it in a very relaxed and light-hearted manner. It was really my first experience of working in small teams with testers from very different backgrounds, and it was really enjoyable. Matt & Pete were very approachable and offered advice where required whilst still making you work for the answers! One of the tasks was to devise several strategies for testing some electronic dice. The premise was that a Vegas casino wanted to use the dice to appeal to the twenty-somethings interested in tech, but needed assurance that they were as reliable and random as traditional dice. This was a very interesting and challenging exercise that forced us to challenge various assumptions, determine/clarify requirements but most of all it was frustrating because the dice made a very very irritating beeping noise. Multiple that by at least 12 dice and I was dreaming about them all that night!! Some of the main takeaways that were brilliantly demonstrated through the games were not to make assumptions, challenge requirements, and have fun testing! The tutorial lasted the whole day, but to be honest the day went very quickly! My introduction into the conference experience started very well indeed, and I would talk to both Matt and Pete several times during the 4 days. Days 1,2 & 3 will be coming soon…  

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• Separating text strings into a table of individual words in SQL via XML.

  - by Phil Factor

  p.MsoNormal {margin-top:0cm; margin-right:0cm; margin-bottom:10.0pt; margin-left:0cm; line-height:115%; font-size:11.0pt; font-family:"Calibri","sans-serif"; } Nearly nine years ago, Mike Rorke of the SQL Server 2005 XML team blogged ‘Querying Over Constructed XML Using Sub-queries’. I remember reading it at the time without being able to think of a use for what he was demonstrating. Just a few weeks ago, whilst preparing my article on searching strings, I got out my trusty function for splitting strings into words and something reminded me of the old blog. I’d been trying to think of a way of using XML to split strings reliably into words. The routine I devised turned out to be slightly slower than the iterative word chop I’ve always used in the past, so I didn’t publish it. It was then I suddenly remembered the old routine. Here is my version of it. I’ve unwrapped it from its obvious home in a function or procedure just so it is easy to appreciate. What it does is to chop a text string into individual words using XQuery and the good old nodes() method. I’ve benchmarked it and it is quicker than any of the SQL ways of doing it that I know about. Obviously, you can’t use the trick I described here to do it, because it is awkward to use REPLACE() on 1…n characters of whitespace. I’ll carry on using my iterative function since it is able to tell me the location of each word as a character-offset from the start, and also because this method leaves punctuation in (removing it takes time!). However, I can see other uses for this in passing lists as input or output parameters, or as return values.   if exists (Select * from sys.xml_schema_collections where name like 'WordList')   drop XML SCHEMA COLLECTION WordList go create xml schema collection WordList as ' <xs:schema xmlns:xs="http://www.w3.org/2001/XMLSchema"> <xs:element name="words">        <xs:simpleType>               <xs:list itemType="xs:string" />        </xs:simpleType> </xs:element> </xs:schema>'   go   DECLARE @string VARCHAR(MAX) –we'll get some sample data from the great Ogden Nash Select @String='This is a song to celebrate banks, Because they are full of money and you go into them and all you hear is clinks and clanks, Or maybe a sound like the wind in the trees on the hills, Which is the rustling of the thousand dollar bills. Most bankers dwell in marble halls, Which they get to dwell in because they encourage deposits and discourage withdrawals, And particularly because they all observe one rule which woe betides the banker who fails to heed it, Which is you must never lend any money to anybody unless they don''t need it. I know you, you cautious conservative banks! If people are worried about their rent it is your duty to deny them the loan of one nickel, yes, even one copper engraving of the martyred son of the late Nancy Hanks; Yes, if they request fifty dollars to pay for a baby you must look at them like Tarzan looking at an uppity ape in the jungle, And tell them what do they think a bank is, anyhow, they had better go get the money from their wife''s aunt or ungle. But suppose people come in and they have a million and they want another million to pile on top of it, Why, you brim with the milk of human kindness and you urge them to accept every drop of it, And you lend them the million so then they have two million and this gives them the idea that they would be better off with four, So they already have two million as security so you have no hesitation in lending them two more, And all the vice-presidents nod their heads in rhythm, And the only question asked is do the borrowers want the money sent or do they want to take it withm. Because I think they deserve our appreciation and thanks, the jackasses who go around saying that health and happi- ness are everything and money isn''t essential, Because as soon as they have to borrow some unimportant money to maintain their health and happiness they starve to death so they can''t go around any more sneering at good old money, which is nothing short of providential. '   –we now turn it into XML declare @xml_data xml(WordList)  set @xml_data='<words>'+ replace(@string,'&', '&amp;')+'</words>'    select T.ref.value('.', 'nvarchar(100)')  from (Select @xml_data.query('                      for $i in data(/words) return                      element li { $i }               '))  A(list) cross apply A.List.nodes('/li') T(ref)     …which gives (truncated, of course)…

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• Some Early Considerations

  - by Chris Massey

  Following on from my previous post, I want to say "thank you" to everyone who has got in touch and got involved – you are pioneers! An update on where we are right now: paper prototypes v1 To be more specific, we’ve picked two of the ideas that seem to have more pros than cons, turned them into Balsamiq mockups, and are getting them fleshed out with realistic content. We’ll initially make these available to the aforementioned pioneers (thank you again), roll in the feedback, and then open up to get more data on what works and what doesn’t. If you’ve got any questions about this (or what we’re working on right now), feel free to ask me in the comments below. I’ve had a few people express an interest in the process we’re going through, and I’m more than happy to share details more frequently as we go along – not least because you, dear reader, will help us stay on target and create something Good. To start with, here’s a quick flashback to bring you all up to speed. A Brief Retrospective As you may already know, we’re creating a new publishing asset specifically focused on providing great content for web developers. We don’t yet know exactly what this thing will look like, or exactly how it will work, but we know we want to create something that is useful different. For my part, I’m seriously excited at the prospect of building a genuinely digital publishing system (as opposed to what most publishing is these days, which is print-style publishing which just happens to be on the web). The main challenge at this point is working out our build-measure-assess loop to speed up our experimental turn-around, and that’ll get better as we run more trials. Of course, there are a few things we’ve been pondering at this early conceptual stage: Do we publishing about heterogeneous technology stacks from day 1, or do we start with ASP.NET (which we’re familiar with) & branch out later? There are challenges with either approach. What publishing "modes" are already being well-handled? For example, the likes of Pluralsight, TekPub, and Treehouse have pretty much nailed video training (debate about price, if you like), and unless we think we can do it faster / better / cheaper (unlikely, for the record), we should leave them to it. Where should we base whatever we create? Should we create a completely new asset under a new name, graft something onto Simple-Talk (like the labs), or just build something directly into Simple-Talk? It sounds trivial, but it does have at least some impact on infrastructure and what how we manage the different types of content we (will) have. Are there any obvious problems or niches that we think could address really well, or should we just throw ideas out and see what readers respond to? What kind of users do we want to provide for? This actually deserves a little bit of unpacking… Why are you here? We currently divide readers into (broadly) the categories: Category 1: I know nothing about X, and I’d like to learn about it. Category 2: I know something about X, but I’d like to learn how to do something specific with it. Category 3: Ah man, I have a problem with X, and I need to fix it now. Now that I think about it, I might also include a 4th class of reader: Category 4: I’m looking for something interesting to engage my brain. These are clearly task-based categorizations, and depending on which task you’re performing when you arrive here, you’re going to need different types of content, or will have specific discovery needs. One of the questions that’s at the back of my mind whenever I consider a new idea is “How many of the categories will this satisfy?” As an example, typical video training is very well suited to categories 1, 2, and 4. StackOverflow is very well suited to category 3, and serves as a sign-posting system to the rest. Clearly it’s not necessary to satisfy every category need to be useful and popular, but being aware of what behavior readers might be exhibiting when they arrive will help us tune our ideas appropriately. < / Flashback > We don’t have clean answers to most of these considerations – they’re things we’re aware of, and each idea we look at is going to be best suited to a different mix of the options I’ve described. Our first experimental loop will be coming full circle in the next few days, so we should start to see how the different possibilities vary between ideas. Free to chime in with questions and suggestions about anything I’ve just brain-dumped, or at any stage as we go along. If you see anything that intrigued or enrages you, or just have an idea you’d like to share, I’d love to hear from you.

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• Using Subjects to Deploy Queries Dynamically

  - by Roman Schindlauer

  In the previous blog posting, we showed how to construct and deploy query fragments to a StreamInsight server, and how to re-use them later. In today’s posting we’ll integrate this pattern into a method of dynamically composing a new query with an existing one. The construct that enables this scenario in StreamInsight V2.1 is a Subject. A Subject lets me create a junction element in an existing query that I can tap into while the query is running. To set this up as an end-to-end example, let’s first define a stream simulator as our data source: var generator = myApp.DefineObservable(     (TimeSpan t) => Observable.Interval(t).Select(_ => new SourcePayload())); This ‘generator’ produces a new instance of SourcePayload with a period of t (system time) as an IObservable. SourcePayload happens to have a property of type double as its payload data. Let’s also define a sink for our example—an IObserver of double values that writes to the console: var console = myApp.DefineObserver(     (string label) => Observer.Create<double>(e => Console.WriteLine("{0}: {1}", label, e)))     .Deploy("ConsoleSink"); The observer takes a string as parameter which is used as a label on the console, so that we can distinguish the output of different sink instances. Note that we also deploy this observer, so that we can retrieve it later from the server from a different process. Remember how we defined the aggregation as an IQStreamable function in the previous article? We will use that as well: var avg = myApp     .DefineStreamable((IQStreamable<SourcePayload> s, TimeSpan w) =>         from win in s.TumblingWindow(w)         select win.Avg(e => e.Value))     .Deploy("AverageQuery"); Then we define the Subject, which acts as an observable sequence as well as an observer. Thus, we can feed a single source into the Subject and have multiple consumers—that can come and go at runtime—on the other side: var subject = myApp.CreateSubject("Subject", () => new Subject<SourcePayload>()); Subject are always deployed automatically. Their name is used to retrieve them from a (potentially) different process (see below). Note that the Subject as we defined it here doesn’t know anything about temporal streams. It is merely a sequence of SourcePayloads, without any notion of StreamInsight point events or CTIs. So in order to compose a temporal query on top of the Subject, we need to 'promote' the sequence of SourcePayloads into an IQStreamable of point events, including CTIs: var stream = subject.ToPointStreamable(     e => PointEvent.CreateInsert<SourcePayload>(e.Timestamp, e),     AdvanceTimeSettings.StrictlyIncreasingStartTime); In a later posting we will show how to use Subjects that have more awareness of time and can be used as a junction between QStreamables instead of IQbservables. Having turned the Subject into a temporal stream, we can now define the aggregate on this stream. We will use the IQStreamable entity avg that we defined above: var longAverages = avg(stream, TimeSpan.FromSeconds(5)); In order to run the query, we need to bind it to a sink, and bind the subject to the source: var standardQuery = longAverages     .Bind(console("5sec average"))     .With(generator(TimeSpan.FromMilliseconds(300)).Bind(subject)); Lastly, we start the process: standardQuery.Run("StandardProcess"); Now we have a simple query running end-to-end, producing results. What follows next is the crucial part of tapping into the Subject and adding another query that runs in parallel, using the same query definition (the “AverageQuery”) but with a different window length. We are assuming that we connected to the same StreamInsight server from a different process or even client, and thus have to retrieve the previously deployed entities through their names: // simulate the addition of a 'fast' query from a separate server connection, // by retrieving the aggregation query fragment // (instead of simply using the 'avg' object) var averageQuery = myApp     .GetStreamable<IQStreamable<SourcePayload>, TimeSpan, double>("AverageQuery"); // retrieve the input sequence as a subject var inputSequence = myApp     .GetSubject<SourcePayload, SourcePayload>("Subject"); // retrieve the registered sink var sink = myApp.GetObserver<string, double>("ConsoleSink"); // turn the sequence into a temporal stream var stream2 = inputSequence.ToPointStreamable(     e => PointEvent.CreateInsert<SourcePayload>(e.Timestamp, e),     AdvanceTimeSettings.StrictlyIncreasingStartTime); // apply the query, now with a different window length var shortAverages = averageQuery(stream2, TimeSpan.FromSeconds(1)); // bind new sink to query and run it var fastQuery = shortAverages     .Bind(sink("1sec average"))     .Run("FastProcess"); The attached solution demonstrates the sample end-to-end. Regards, The StreamInsight Team

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• In Email, Image (img) Source (src) Tags are rewritten as relative links. How to fix?

  - by Noah Goodrich

  I'm working on sending out an html based email, and every time it sends the image src tags and some of the anchor href tags are modified to be relative url's. Update 2: This is happening between when the body of the email is generated and sent and when it arrives in my inbox. Update: I am using Postfix on a LAMPP server. In addition, I am using Zend_Mail to send the emails out. For example, I have a link: src="http://www.furnituretrainingcompany.com/images/email/highpoint_2009_04/header.jpg" And it gets rewritten as: src="../../../../images/email/highpoint_2009_04/header.jpg" What can cause this to occur and how is it corrected? Email headers: Return-Path: <[email protected]> X-Original-To: [email protected] Delivered-To: [email protected] Received: by mail.example.com (Postfix, from userid 0) id 6BF012252; Tue, 14 Apr 2009 12:15:20 -0600 (MDT) To: Gabriel <[email protected]> Subject: Free Map to Sales Success From: Somebody <[email protected]> Date: Tue, 14 Apr 2009 12:15:20 -0600 Content-Type: text/html; charset="utf-8" Content-Transfer-Encoding: multipart/related Content-Disposition: inline Message-Id: <[email protected]> Original content to be sent out: <table align="center" border="0" cellpadding="0" cellspacing="0" width="600"> <tbody> <tr> <td valign="top"> <a href="http://www.furnituretrainingcompany.com"> <img moz-do-not-send="true" alt="The Furniture Training Company - Know More. Sell More." src="http://www.furnituretrainingcompany.com/images/email/highpoint_2009_04/header.jpg" border="0" height="123" width="600"> </a> </td> </tr> </tbody> </table> <table align="center" border="0" cellpadding="0" cellspacing="0" width="600"> <tbody> <tr> <td valign="top"><img alt="Visit us at High Point to receive your free training poster" src="http://www.furnituretrainingcompany.com/images/email/highpoint_2009_04/hero.jpg" moz-do-not-send="true" height="150" width="600"><br> </td> </tr> </tbody> </table> <table align="center" border="0" cellpadding="0" cellspacing="0" width="600"> <tbody> <tr> <td bgcolor="#ffffff" valign="top"><img alt="" src="http://www.furnituretrainingcompany.com/images/email/highpoint_2009_04/spacer_content_left.jpg" moz-do-not-send="true" height="30" width="30"><br> </td> <td bgcolor="#ffffff" valign="top"><font originaltag="yes" style="font-size: 9px; font-family: Verdana,Arial,Helvetica,sans-serif;" color="#000000" face="Verdana, Arial, Helvetica, sans-serif" size="1"><big><big><big><big><small><big><b>See you at Market</b></big><br> </small></big></big></big></big></font> <font originaltag="yes" style="font-size: 9px; font-family: Verdana,Arial,Helvetica,sans-serif;" color="#000000" face="Verdana, Arial, Helvetica, sans-serif" size="1"><big><big><big><big><small><br> </small></big></big></big></big></font><small><font face="Helvetica, Arial, sans-serif">Visit our space to get your free Map to Sales Success poster! This unique 24 X 36 color poster is your guide to developing high volume salespeople with larger tickets. Find us in the new NHFA Retailer Resource Center located in the Plaza. <br> <br> Don&#8217;t miss Mark Lacy&#8217;s entertaining seminar "Help Wanted! My Sales Associates Can&#8217;t Sell Water to a Thirsty Camel." He&#8217;ll reveal powerful secrets for turning sales associates into furniture experts that will sell. See him Saturday, April 25th at 11:30 AM in the seminar room of the new NHFA Retail Resource Center in the Plaza. <br> <br> Stop by our space to learn how our ingenious internet-delivered training courses are easy to use, guaranteed to work, and cheaper than the daily donuts. Over 95% report increased sales. <br> <br> Plan to see us at High Point. </font></small> <font originaltag="yes" style="font-size: 9px; font-family: Verdana,Arial,Helvetica,sans-serif;" color="#000000" face="Verdana, Arial, Helvetica, sans-serif" size="1"><big><big><big><big><small><small><br> <br> <br> <br> </small></small></big></big></big></big></font><small><font originaltag="yes" style="font-size: 9px; font-family: Verdana,Arial,Helvetica,sans-serif;" color="#000000" face="Verdana, Arial, Helvetica, sans-serif" size="1"><big><big><big><small> </small></big></big></big></font></small> <a href="http://www.furnituretrainingcompany.com/map"><img alt="Find out more" src="http://www.furnituretrainingcompany.com/images/email/highpoint_2009_04/image_content_left.jpg" moz-do-not-send="true" border="0" height="67" width="326"></a><br> <br> </td> <td bgcolor="#ffffff" valign="top"> <img alt="" src="http://www.furnituretrainingcompany.com/images/email/highpoint_2009_04/spacer_content_middle.jpg" moz-do-not-send="true" height="28" width="28"><br> </td> <td bgcolor="#ffffff" valign="top"><img alt="Roadmap to Sales Success poster" src="http://www.furnituretrainingcompany.com/images/email/highpoint_2009_04/image_content_right.jpg" moz-do-not-send="true" height="267" width="186"><br> <font face="Helvetica, Arial, sans-serif"><small><font originaltag="yes" style="font-size: 9px; font-family: Verdana,Arial,Helvetica,sans-serif;" color="#000000" size="1"><big><big><big><small><b>Road Map to Sales Success<br> </b><br> </small></big></big></big></font>This beautiful poster is yours free for simply stopping by and visiting with us at High Point. <span class="moz-txt-slash">Our space is located inside the </span>new NHFA Retailer Resource Center in the Plaza Suites, 222 South Main St, 1st Floor. We will be at market from Sat April 25th until Thur April 30th. </small></font><br> </td> <td bgcolor="#ffffff" valign="top"><img alt="" src="http://www.furnituretrainingcompany.com/images/email/highpoint_2009_04/spacer_content_right.jpg" moz-do-not-send="true" height="30" width="30"><br> <br> </td> </tr> </tbody> </table> <table align="center" border="0" cellpadding="0" cellspacing="0" width="600"> <tbody> <tr> <td bgcolor="#ffffff" valign="top"><img alt="" src="http://www.furnituretrainingcompany.com/images/email/highpoint_2009_04/disclaimer_divider.jpg" moz-do-not-send="true" height="25" width="600"><br> </td> </tr> </tbody> </table> <table align="center" border="0" cellpadding="0" cellspacing="0" width="600"> <tbody> <tr> <td bgcolor="#ffffff" valign="top"><img alt="" src="http://www.furnituretrainingcompany.com/images/email/highpoint_2009_04/spacer_disclaimer_left.jpg" moz-do-not-send="true"></td> <td bgcolor="#ffffff" valign="top"><img alt="" src="http://www.furnituretrainingcompany.com/images/email/highpoint_2009_04/spacer_disclaimer_middle.jpg" moz-do-not-send="true"><br> <font originaltag="yes" style="font-size: 9px; font-family: Verdana,Arial,Helvetica,sans-serif;" color="#666666" face="Verdana, Arial, Helvetica, sans-serif" size="1"><big><big><big><big><small><small><small>If you are not attending the High Point market in April but would still like to receive a free Road Map to Sales Success poster visit us on the web at <u><a moz-do-not-send="true" class="moz-txt-link-abbreviated" href="http://www.furnituretrainingcompany.com">www.furnituretrainingcompany.com</a></u>, or to speak with a Furniture Training Company representative, call toll free (866) 755-5996. We do not offer free shipping outside of the U.S. and Canada. Retailers outside of the U.S. and Canada may call for more information. Limit one free Road Map to Sales Success per company. Other copies of the poster may be purchased on our web site.<br> <br> </small></small></small></big></big></big></big></font> <font color="#666666"><small><font originaltag="yes" style="font-size: 9px; font-family: Verdana,Arial,Helvetica,sans-serif;" face="Verdana, Arial, Helvetica, sans-serif" size="1"><big><big><big><small><small>We hope you found this message to be useful. However, if you'd rather not receive future emails of this sort from The Furniture Training Company, please <a moz-do-not-send="true" href="http://www.furnituretraining.com/contact">click here to unsubscribe</a>.<br> <br> </small></small></big></big></big></font></small><small><font originaltag="yes" style="font-size: 9px; font-family: Verdana,Arial,Helvetica,sans-serif;" face="Verdana, Arial, Helvetica, sans-serif" size="1"><big><big><big><small><small>&copy;Copyright 2009 The Furniture Training Company.<br> 1770 North Research Park Way, <br> North Logan, UT 84341. <br> All Rights Reserved.</small></small></big></big></big></font></small></font><br> </td> <td bgcolor="#ffffff" valign="top"><img alt="" src="http://www.furnituretrainingcompany.com/images/email/highpoint_2009_04/spacer_disclaimer_right.jpg" moz-do-not-send="true"></td> </tr> </tbody> </table> <table align="center" border="0" cellpadding="0" cellspacing="0" width="600"> <tbody> <tr> <td bgcolor="#ffffff" valign="top"><img alt="" src="http://www.furnituretrainingcompany.com/images/email/highpoint_2009_04/footer.jpg" moz-do-not-send="true"> </td> </tr> </tbody> </table> <br> <br> Content that gets sent: <table border=3D"0" cellspacing=3D"0" cellpadding=3D"0" width=3D"600" al= ign=3D"center">=0D=0A<tbody>=0D=0A<tr>=0D=0A<td valign=3D"top"><a href= =3D"http://www.furnituretrainingcompany.com"> <img src=3D"http://www.fur= nituretrainingcompany.com/images/email/highpoint_2009_04/header.jpg" bor= der=3D"0" alt=3D"The Furniture Training Company - Know More. Sell More."= width=3D"600" height=3D"123" /> </a></td>=0D=0A</tr>=0D=0A</tbody>=0D= =0A</table>=0D=0A<table border=3D"0" cellspacing=3D"0" cellpadding=3D"0"= width=3D"600" align=3D"center">=0D=0A<tbody>=0D=0A<tr>=0D=0A<td valign= =3D"top"><img src=3D"http://www.furnituretrainingcompany.com/images/emai= l/highpoint_2009_04/hero.jpg" alt=3D"Visit us at High Point to receive y= our free training poster" width=3D"600" height=3D"150" /><br /></td>=0D= =0A</tr>=0D=0A</tbody>=0D=0A</table>=0D=0A<table border=3D"0" cellspacin= g=3D"0" cellpadding=3D"0" width=3D"600" align=3D"center">=0D=0A<tbody>= =0D=0A<tr>=0D=0A<td valign=3D"top" bgcolor=3D"#ffffff"><img src=3D"http:= //www.furnituretrainingcompany.com/images/email/highpoint_2009_04/spacer= _content_left.jpg" alt=3D"" width=3D"30" height=3D"30" /><br /></td>=0D= =0A<td valign=3D"top" bgcolor=3D"#ffffff"><span style=3D"font-size: xx-s= mall; font-family: Verdana,Arial,Helvetica,sans-serif; color: #000000;">= <big><big><big><big><small><big><strong>See you at Market</strong></big>= <br /> </small></big></big></big></big></span> <span style=3D"font-size:= xx-small; font-family: Verdana,Arial,Helvetica,sans-serif; color: #0000= 00;"><big><big><big><big><small><br /> </small></big></big></big></big><= /span><small><span style=3D"font-family: Helvetica,Arial,sans-serif;">Vi= sit our space to get your free Map to Sales Success poster! This unique= 24 X 36 color poster is your guide to developing high volume salespeopl= e with larger tickets. Find us in the new NHFA Retailer Resource Center= located in the Plaza. <br /> <br /> Don&rsquo;t miss Mark Lacy&rsquo;s= entertaining seminar "Help Wanted! My Sales Associates Can&rsquo;t Sell= Water to a Thirsty Camel." He&rsquo;ll reveal powerful secrets for turn= ing sales associates into furniture experts that will sell. See him Satu= rday, April 25th at 11:30 AM in the seminar room of the new NHFA Retail= Resource Center in the Plaza. <br /> <br /> Stop by our space to learn= how our ingenious internet-delivered training courses are easy to use,= guaranteed to work, and cheaper than the daily donuts. Over 95% report= increased sales. <br /> <br /> Plan to see us at High Point. </span></s= mall> <span style=3D"font-size: xx-small; font-family: Verdana,Arial,Hel= vetica,sans-serif; color: #000000;"><big><big><big><big><small><small><b= r /> <br /> <br /> <br /> </small></small></big></big></big></big></span= ><small><span style=3D"font-size: xx-small; font-family: Verdana,Arial,H= elvetica,sans-serif; color: #000000;"><big><big><big><small> </small></b= ig></big></big></span></small> <a href=3D"http://www.furnituretrainingco= mpany.com/map"><img src=3D"http://www.furnituretrainingcompany.com/image= s/email/highpoint_2009_04/image_content_left.jpg" border=3D"0" alt=3D"Fi= nd out more" width=3D"326" height=3D"67" /></a><br /> <br /></td>=0D=0A<= td valign=3D"top" bgcolor=3D"#ffffff"><img src=3D"http://www.furnituretr= ainingcompany.com/images/email/highpoint_2009_04/spacer_content_middle.j= pg" alt=3D"" width=3D"28" height=3D"28" /><br /></td>=0D=0A<td valign=3D= "top" bgcolor=3D"#ffffff"><img src=3D"http://www.furnituretrainingcompan= y.com/images/email/highpoint_2009_04/image_content_right.jpg" alt=3D"Roa= dmap to Sales Success poster" width=3D"186" height=3D"267" /><br /> <spa= n style=3D"font-family: Helvetica,Arial,sans-serif;"><small><span style= =3D"font-size: xx-small; color: #000000;"><big><big><big><small><strong>= Road Map to Sales Success<br /> </strong><br /> </small></big></big></bi= g></span>This beautiful poster is yours free for simply stopping by and= visiting with us at High Point. <span class=3D"moz-txt-slash">Our space= is located inside the </span>new NHFA Retailer Resource Center in the P= laza Suites, 222 South Main St, 1st Floor. We will be at market from Sat= April 25th until Thur April 30th. </small></span><br /></td>=0D=0A<td v= align=3D"top" bgcolor=3D"#ffffff"><img src=3D"http://www.furnituretraini= ngcompany.com/images/email/highpoint_2009_04/spacer_content_right.jpg" a= lt=3D"" width=3D"30" height=3D"30" /><br /> <br /></td>=0D=0A</tr>=0D=0A= </tbody>=0D=0A</table>=0D=0A<table border=3D"0" cellspacing=3D"0" cellpa= dding=3D"0" width=3D"600" align=3D"center">=0D=0A<tbody>=0D=0A<tr>=0D=0A= <td valign=3D"top" bgcolor=3D"#ffffff"><img src=3D"http://www.furnituret= rainingcompany.com/images/email/highpoint_2009_04/disclaimer_divider.jpg= " alt=3D"" width=3D"600" height=3D"25" /><br /></td>=0D=0A</tr>=0D=0A</t= body>=0D=0A</table>=0D=0A<table border=3D"0" cellspacing=3D"0" cellpaddi= ng=3D"0" width=3D"600" align=3D"center">=0D=0A<tbody>=0D=0A<tr>=0D=0A<td= valign=3D"top" bgcolor=3D"#ffffff"><img src=3D"http://www.furnituretrai= ningcompany.com/images/email/highpoint_2009_04/spacer_disclaimer_left.jp= g" alt=3D"" /></td>=0D=0A<td valign=3D"top" bgcolor=3D"#ffffff"><img src= =3D"http://www.furnituretrainingcompany.com/images/email/highpoint_2009_= 04/spacer_disclaimer_middle.jpg" alt=3D"" /><br /> <span style=3D"font-s= ize: xx-small; font-family: Verdana,Arial,Helvetica,sans-serif; color: #= 666666;"><big><big><big><big><small><small><small>If you are not attendi= ng the High Point market in April but would still like to receive a free= Road Map to Sales Success poster visit us on the web at <span style=3D"= text-decoration: underline;"><a class=3D"moz-txt-link-abbreviated" href= =3D"http://www.furnituretrainingcompany.com">www.furnituretrainingcompan= y.com</a></span>, or to speak with a Furniture Training Company represen= tative, call toll free (866) 755-5996. We do not offer free shipping out= side of the U.S. and Canada. Retailers outside of the U.S. and Canada ma= y call for more information. Limit one free Road Map to Sales Success pe= r company. Other copies of the poster may be purchased on our web site.<= br /> <br /> </small></small></small></big></big></big></big></span> <sp= an style=3D"color: #666666;"><small><span style=3D"font-size: xx-small;= font-family: Verdana,Arial,Helvetica,sans-serif;"><big><big><big><small= ><small>We hope you found this message to be useful. However, if you'd r= ather not receive future emails of this sort from The Furniture Training= Company, please <a href=3D"http://www.furnituretraining.com/contact">cl= ick here to unsubscribe</a>.<br /> <br /> </small></small></big></big></= big></span></small><small><span style=3D"font-size: xx-small; font-famil= y: Verdana,Arial,Helvetica,sans-serif;"><big><big><big><small><small>&co= py;Copyright 2009 The Furniture Training Company.<br /> 1770 North Resea= rch Park Way, <br /> North Logan, UT 84341. <br /> All Rights Reserved.<= /small></small></big></big></big></span></small></span><br /></td>=0D=0A= <td valign=3D"top" bgcolor=3D"#ffffff"><img src=3D"http://www.furnituret= rainingcompany.com/images/email/highpoint_2009_04/spacer_disclaimer_righ= t.jpg" alt=3D"" /></td>=0D=0A</tr>=0D=0A</tbody>=0D=0A</table>=0D=0A<tab= le border=3D"0" cellspacing=3D"0" cellpadding=3D"0" width=3D"600" align= =3D"center">=0D=0A<tbody>=0D=0A<tr>=0D=0A<td valign=3D"top" bgcolor=3D"#= ffffff"><img src=3D"http://www.furnituretrainingcompany.com/images/email= /highpoint_2009_04/footer.jpg" alt=3D"" /></td>=0D=0A</tr>=0D=0A</tbody>= =0D=0A</table>=0D=0A<p><br /></p><br><hr><a href=3D'http://localhost/ftc= /app/unsubscribe.php?action=3DoptOut&pid=3D6121&cid=3D19&email=3Dmarkl@f= urnituretrainingcompany.com'>Click to Unsubscribe</a>

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• IE6 and fieldset background color?

  - by codemonkey613

  Hey, I'm having some difficulty with CSS and IE6 compatibility. URL: http://bit.ly/dlX7cS Problem #1: I put a background image on the fieldset around Canada and United States. In IE6 and IE7, the background bleeds above the border-top of the fieldset. So, I found a fix. It is applied only to IE browsers, and moves the legend up a few pixels, aligning the background correctly. <!-- Fix: IE6/IE7, Legends --> <!--[if lte IE 7]> <style type="text/css"> fieldset { position: relative; } fieldset legend { position: absolute; top: -0.5em; left: 0; } </style> <![endif]--> This fixes IE7. But in IE6, it seems to make my legend for Canada vanish completely. Does anyone have a copy of IE6 they can open my site and tell me if you see Canada label. (I am testing with a multi-IE program, and it keeps crashing. My copy might not be accurate). If it's not there, any suggestions on how to fix it? Also, any suggestion on where I can download working copy of IE6? Problem #2: I have a Google Map embedded using iframe. The width of that iframe is 515px. In Firefox, Chrome, IE7 -- that is the correct alignment. But in IE6, it gets <br/> underneath the Just Energy paragraph beside it. It doesn't fit. I have to change width to 513px for it to fit. Uhm, anyone know where those 2px of difference happen? I removed border, padding, margin from the iframe, but still something is happening. <!-- Google Maps --> <iframe class="gmap" src="http://maps.google.com/maps/ms?hl=en&amp;ie=UTF8&amp;msa=0&amp;msid=100146512697135839835.000481e2a2779e8865863&amp;ll=42,-100&amp;spn=20,80&amp;output=embed" frameborder="0" marginheight="0" marginwidth="0" scrolling="no"></iframe> <!-- / Google Maps --> Er, big headache. lol

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