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  • How Big Data and Social Won the Election

    - by Mike Stiles
    The story of big data’s influence on the outcome of the US Presidential election is worth a good look, because a) it’s a harbinger of things to come, and b) it’s an example of similar successes available to any enterprise seriously resourcing integrated big data, modeling, and data-driven execution on all assets, including social. Obama campaign manager Jim Messina fielded a data and analytics brain trust 5 times larger than 2008. At that time, there were numerous databases from various sources, few of them talking to each other. This time, the mission was to be metrics-centered and measure everything measurable, and in context with all the other data. Big data showed them exactly what they needed to know and told them what to do about it. It showed them women 40-49 on the west coast would donate big money if they got to eat with George Clooney. Women on the east coast would pony up to hang out with Sarah Jessica Parker. Extensive daily modeling showed them what kinds of email appeals, from who, and to whom, would prove most successful in raising cash, recruiting volunteers, and getting out the vote. Swing state voters were profiled and approached with more customized targeting that at any time in history. Ads were purchased on specific shows watched by the targets, increasing efficiency 14% over traditional media buys. For all the criticism of the candidate’s focus on appearing on comedy and entertainment shows, and local radio morning shows, that’s where the data sent them to reach the voters most likely to turn out for them. And then there was social. Again, more than in any other election, Facebook was used for virtual, highly efficient door-to-door canvasing. Facebook fans got pictures of friends in swing states and were asked to encourage them to act. Using that approach, 1 in 5 peer-to-peer appeals led to the desired action. Assumptions, gut, intuition, campaign experience, all took a backseat to strategy shifts solidly backed up by data. Zeroing in on demographics likely to back the President and tracking their mood daily literally changed the voter landscape. The Romney team watched Obama voters appear seemingly out of thin air. One Obama campaign aide said, “We ran the election 66,000 times every night.” Which brings us to your organization. If you’re starting to feel like the battle-cry of “but this is the way we’ve always done it” is starting to put you in an extremely vulnerable position, you’re right. Social has become a key communication tool of the 21st century. Failing to use it, or failing to invest in a deep understanding of who your customers and prospects are so the content you post there will achieve desired actions and results, will leave you waking up one morning wondering, “What happened?”@mikestilesPhoto stock.xchng

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  • A "First" at Oracle OpenWorld

    - by Kathryn Perry
    A guest post by Adam May, Director, Fusion CRM, Oracle Applications Development There are always firsts at OpenWorld. These firsts keep the conference fresh and are the reason people come back year after year. An important first this year is our Fusion CRM customers who are using the product and deriving real benefit from Fusion CRM. Everyone can learn from and interact with them -- including us!  We love talking to customers, especially those who are using our solutions in unexpected ways because they challenge us! At previous OpenWorlds, we presented our overall Fusion vision and our plans for Fusion CRM. Those presentations helped customers plan their strategies and map out their new release uptakes. Fast forward to March of this year when the first Fusion CRM customer went live. Since then we've watched the pace of go-lives accelerate every single month. Now we're at the threshold of another OpenWorld -- with over 45,000 attendees, 2,500 sessions and LOTS of other activities. To avoid having our customers curl into a ball with sensory overload, we designed a Focus On Document to outline the most important Fusion CRM activities. Here are some of the highlights: Anthony Lye's "Oracle Fusion Customer Relationship Management: Overview/Strategy/Customer Experiences/Roadmap" on Monday at 3:15 p.m. The CRM Pavilion, open in Moscone West from Monday through Wednesday; features our strategic Fusion CRM partners and provides live demonstrations of their capabilities General Session: "Oracle Fusion CRM--Improving Sales Effectiveness, Efficiency, and Ease of Use" on Tuesday at 11:45 a.m.; features Anthony Lye and Deloitte "Meet the Fusion CRM Experts" on Tuesday at 5:00 p.m.; this session gives customers the opportunity to interact one-on-one with Fusion experts divided into eight categories of expertise CRM Social Reception on Tuesday from 6-8 p.m.; there's no better way to spend the early evening than discussing Fusion CRM with Oracle experts and strategic partners over appetizers and drinks Wednesday night is Oracle's Customer Appreciation event; enjoy Pearl Jam, Kings of Leon, etc. beginning at 7:30 p.m. at Treasure Island Be sure to drink plenty of water before sleeping Wednesday night and don't stay out too late because we have lots of great content on Thursday; at the top of the list is "Oracle Fusion Social CRM Strategy and Roadmap: Future of Collaboration and Social Engagement" at 11:15 a.m. We hope you have a fantastic experience at OpenWorld 2012! And here's a little video treat to whet your appetite: http://www.youtube.com/user/FusionAppsAtOracle

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  • Our Favorite Highlights from OpenWorld 2012

    - by Kathy.Miedema
    By Kathy Miedema and Misha Vaughan, Oracle Applications User Experience The Oracle Applications User Experience (UX) team’s activities around OpenWorld expand every year, but this year we certainly raised the bar.   Members of our team helped deliver three, separate, all-day training events in the week prior to OpenWorld. Our Fusion User Experience Advocates (FXA) and Applications UX Sales Ambassadors (SAMBA) have all-new material around the Oracle user experience to deliver at conferences in the coming year - Fusion Applications design patterns, mobile design patterns, and the new face of Fusion. We also delivered a hands-on workshop sharing user experience tools for our customers that is designed to answer this question: "If I have no UX staff, what do I do?" We also spent the weeks just before OpenWorld preparing to talk about the new face of Fusion Applications, a greatly simplified entry experience into Fusion Applications for self-service users, CRM users, and IT managers who want to change the look and feel quickly. Special thanks to Oracle ACE Director Floyd Teter for the first mention of our project.Jeremy Ashley, VP, Oracle Applications User Experience Customers may have seen one of the many OpenWorld session demos of the new face of Fusion, which will be available with Fusion Applications soon. It was shown in sessions by Oracle's Chris Leone, Anthony Lye, and our own Vice President, Jeremy Ashley, among others.   Leone reinforced the importance of user experience as one of three main design principles for Fusion Applications, emphasizing that Fusion was designed from the beginning to be intelligent, social, and mobile. User experience highlights of the new face of Fusion, he said, included the need for "zero training," and he called the experience "easy to use." He added that deploying it for HCM self-service would be effortless.  Customers take part in a usability lab tour during OpenWorld 2012. Customers also may have seen the new face of Fusion on the demogrounds or during one of our teams' chartered lab tours at the end of the week. We tested other new designs at our on-site lab in the Intercontinental Hotel, next to Moscone West. Applications User Experience team members show eye-tracking and mobile demos at OOW. We were also excited to kick off new branches of the Oracle Usability Advisory Board, which now has groups in Latin America and the Middle East, in addition to North America and EMEA.   And we were pleasantly surprised by the interest in one of our latest research projects, Oracle Voice, which is designed to enable faster data input for on-the-go users. We offer a big thank-you to the Nuance demopod for sharing the demo with OpenWorld attendees.  For more information on our program and products like the new face of Fusion, please comment below. 

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  • Meet This Year's Most Impressive WebCenter Customer Projects

    - by Michael Snow
    12.00 Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-family:"Calibri","sans-serif"; mso-ascii- mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi- mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} 12.00 Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";} Oracle Fusion Middleware: Meet This Year's Most Impressive Customer Projects Oracle OpenWorld Session – Tuesday Oct. 2, 2012: Moscone West, Room 3001 at 11:45AM This year – the Oracle Excellence awards had an amazing number of nominations. Each group at Oracle had a challenge to select the most innovative and game-changing nominations for their winners. The Fusion Middleware Innovation Awards, jointly sponsored by Oracle, OAUG, QUEST, ODTUG, IOUG, AUSOUG and UKOUG, honor organizations using Oracle Fusion Middleware to deliver unique business value.  This year, the awards will recognize customers across eight distinct categories: Oracle Exalogic Cloud Application Foundation Service Integration (SOA) and BPM WebCenter Identity Management Data Integration Application Development Framework and Fusion Development Business Analytics (BI, EPM and Exalytics)  The nominations included the pioneers in our customer base using these solutions in innovative ways to achieve significant business value. Tune in this afternoon for a listing of the WebCenter winners.

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  • Big Companies Influence Retail in 2010

    - by David Dorf
    From a retail industry perspective, 2010 will go down as the year mobile went mainstream, the economy recovered from the crash, and Facebook surpassed Google as the most influential online property. While the economy certainly had the biggest impact on the retail industry, a few big companies also exerted influence. Here's a rundown and a look back at 2010: Apple -- Steve Jobs and company continued to lead the mobile pack. Consumers are using their iPhones to shop, retailers are using the iPod Touch for mobile checkout, and both are embracing the iPad as the next wave of technology. The Next Technology from Apple Mobile Platforms in Retail Apple Stores, Touch2Systems, and the iPad Google -- Not to be outdone, Google's Android platform grew faster than Apple's, plus they support QRCodes natively and will probably beat Apple to NFC. Google Checkout, Product Search, and Boutiques.com continue to impact the e-commerce scene. Google Leverages Like.com Facebook -- While the movie The Social Network certainly made Facebook a household name, Connect, Places, and seeing the "like" button all over the Web really pushed Facebook everywhere. 2010 set the foundations for f-commerce. Facebook Participatory Promotions Crowd Savers What's the value of a Facebook fan? Step Aside Google Leveraging Social Networks for Retail Social Shopping at Nine West Groupon -- This newcomer executed on a simple concept flawlessly, making them the fasted company to reach $1B in revenue. (See cool chart from Silicon Alley Insider.) Google's offer of $5-6B wasn't enough, so now they are raising an additional $1B in funding, presumably to buy-up all the copycats across the globe. Changing the Way We Shop Amazon -- As if leading the e-commerce charge wasn't enough, Amazon shook things up with their purchase of Woot and release of their Price Checker mobile app. They continue to push boundaries with Kindle, and don't seem worried about the iPad at all. You Can't Win on Price Amazon Looks at Your Social Graph eBay -- Acquiring Skype didn't exactly work out, but eBay's purchase of PayPal and RedLaser are driving the company forward. They are still a major force. Bump the Bill Oracle, SAP, HP, IBM, and Cisco left their marks on the retail industry as well with various acquisitions and CxO shake-ups. We'll just have to wait and see what 2011 brings next.

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  • Suggestions for Summer Intern Application Assignments

    - by orangepips
    As part of our application process we want prospective college interns to complete an assignment on their own - either programming or analytical - to give us something tangible to evaluate such as code or a flowchart. I have two ideas for these assignments, one programming and one analytical, I am interested in gathering feedback about these. Programming Assignment Generate an a month's calendar for a given date. The first row should indicate the days of the week (e.g. Sunday - Saturday). Each subsequent row should contain a week's days. The date supplied should be highlighted (e.g. bolded). I am thinking we'll probably proscribe the output format even more strictly - probably down to what the HTML source should look like including CSS classes. Thinking is this forces answerers to actually do some work if they merely copy a solution from the internet. Analytical Assignment Diagram or describe in prose a system for managing a set of traffic lights for traffic at a four way intersection. Each direction (i.e. North, South, East and West) has two lanes (i.e. right and left). The left lane is turn only and has green arrow light to indicate right of way. The system is able to detect if lanes have cars in them and change the lights accordingly. I would expect a flow chart or some prose describing a finite state machine that deals with each contingency. This would hopefully provide some indication of the applicant's ability to reason through a logic problem of sorts and articulate an approach for solving. Areas Seeking Feedback Is it unreasonable to ask this of applicants? If not, is it better to request before or after a phone screen? Are these questions too hard or easy for a collegiate audience? Any suggestions for alternate questions? Do these seem like good tools for analyzing people who would part of a software development life cycle? Programming language suggestions - I'm thinking Java, Python and/or C# (we're actually a ColdFusion shop).

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  • Best Advice Ever: Learn By Helping Others

    - by Argenis
    I remember when back in 2001 my friend and former SQL Server MVP Carlos Eduardo Rojas was busy earning his MVP street-cred in the NNTP forums, aka Newsgroups. I always thought he was playing the Sheriff trying to put some order in a Wild Wild West town by trying to understand what these people were asking. He spent a lot of time doing this stuff – and I thought it was just plain crazy. After all, he was doing it for free. What was he gaining from all of that work? It was not until the advent of Twitter and #SQLHelp that I realized the real gain behind helping others. Forget about the glory and the laurels of others thanking you (and thinking you’re the best thing ever – ha!), or whatever award with whatever three letter acronym might be given to you. It’s about what you learn in the process of helping others. See, when you teach something, it’s usually at a fixed date and time, and on a specific topic. But helping others with their issues or general questions is something that goes on 24x7, on whatever topic under the sun. Just go look at sites like DBA.StackExchange.com, or the SQLServerCentral forums. It’s questions coming in literally non-stop from all corners or the world. And yet a lot of people are willing to help you, regardless of who you are, where you come from, or what time of day it is. And in my case, this process of helping others usually leads to me learning something new. Especially in those cases where the question isn’t really something I’m good at. The delicate part comes when you’re ready to give an answer, but you’re not sure. Often times I’ll try to validate with Internet searches and what have you. Often times I’ll throw in a question mark at the end of the answer, so as not to look authoritative, but rather suggestive. But as time passes by, you get more and more comfortable with that topic. And that’s the real gain.  I have done this for many years now on #SQLHelp, which is my preferred vehicle for providing assistance. I cannot tell you how much I’ve learned from it. By helping others, by watching others help. It’s all knowledge and experience you gain…and you might not be getting all that in your day job today. Such thing, my dear reader, is invaluable. It’s what will differentiate yours amongst a pack of resumes. It’s what will get you places. Take it from me - a guy who, like you, knew nothing about SQL Server.

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  • Demo of Contract Lifecycle Management at OpenWorld 2012

    - by jeffrey.waterman
    Here is information for the demo station around CLM at OpenWorld 2012.  Be sure to check the main OpenWorld page for updates. Demo Stations Located in Moscone West 72 Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Oracle E-Business Suite Advanced Procurement Purchasing and Services Procurement iProcurement Contract Lifecycle Management for Public Sector Booth W-122 Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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  • 502: proxy: pass request body failed

    - by Apikot
    Sometimes I get the following error (in apache's error.log) when viewing my site over https: (502)Unknown error 502: proxy: pass request body failed to xxx.xxx.xxx.xxx:443 I'm not entirely sure what this is and why it happens, it's also not consistent. The request route is: Browser Proxy server (apache with mod_proxy + mod_ssl) Load balancer (aws) Web server (apache with mod_ssl) The configuration on the proxy server is as follows: <VirtualHost *:443> ProxyRequests Off ProxyVia On ServerName www.xxx.co.uk ServerAlias xxx.co.uk <Directory proxy:*> Order deny,allow Allow from all </Directory> <Proxy *> AddDefaultCharset off Order deny,allow Allow from all </Proxy> ProxyPass / balancer://cluster:443/ lbmethod=byrequests ProxyPassReverse / balancer://cluster:443/ ProxyPreserveHost off SSLProxyEngine On SSLEngine on SSLCipherSuite ALL:!ADH:!EXPORT56:RC4+RSA:+HIGH:+MEDIUM:+LOW:+SSLv2:+EXP:+eNULL SSLCertificateFile /var/www/vhosts/xxx/ssl/www.xxx.co.uk.cert SSLCertificateKeyFile /var/www/vhosts/xxx/ssl/www.xxx.co.uk.key <Proxy balancer://cluster> BalancerMember https://xxx.eu-west-1.elb.amazonaws.com </Proxy> </VirtualHost> Any idea what the issue might be?

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  • EC2 Ubuntu - Force instance to use internal IP

    - by Peter
    I've just set up a micro instance on EC2 (AMI ID ami-e59ca991). I had hoped to avoid charges for a year as my usage falls well within the bound of the free tier. I have been charged $0.01 for "regional data transfer". I read here that this is because my instance is talking to its self via it's external IP address. From what I've Googled it looks like you can stop the charges by making sure that the instance uses its internal IP address. However, when I ping the hostname of my instance internally (via an ssh session) it resolves to the instances internal IP address. How can I configure my instance so that I do not get these charges? Is it as simple as adding a line to my hosts file? Additionally, is this the real reason for the charge? I'm concerned that I've misunderstood the pricing somewhere. I have Apace and MySQL (with phpmyadmin) running on the machine - could I be being charged for data transfer associated with these (I have only one flat HTML page and I have only logged in via phpmyadmin - I have no data in my database). Edit: Additionally, my user account on MySQL was declared as: grant all privileges on *.* to 'peter'@'localhost'; Should I have instead used the internal hostname for the instance? grant all privileges on *.* to '[email protected]'; Cheers, Pete

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  • Weird routing issue

    - by Joel Coel
    I'm having some weird internet problems on campus. I know it's something simple, but it's a case where I need another set of eyes. I think I can explain the problem best by posting a tracert: Tracing route to google.com [74.125.45.147] over a maximum of 30 hops: 1 3 ms 3 ms 3 ms 192.168.8.1 2 1 ms 1 ms 1 ms elissaemily-pc.york.edu [192.168.10.5] 3 2 ms 2 ms 2 ms rrcs-76-79-19-33.west.biz.rr.com [76.79.19.33] 4 31 ms 3 ms 2 ms ge-1-1-0.lnclne00-mx41.neb.rr.com [76.85.220.109] 5 20 ms 17 ms 17 ms ge-7-3-0.chcgill3-rtr1.kc.rr.com [76.85.220.137] 6 20 ms 20 ms 19 ms ae-5-0.cr0.chi30.tbone.rr.com [66.109.6.112] 7 19 ms 19 ms 24 ms ae-1-0.pr0.chi10.tbone.rr.com [66.109.6.155] 8 26 ms 24 ms 24 ms 74.125.48.109 9 23 ms 24 ms 21 ms 216.239.46.246 10 39 ms 39 ms 55 ms 209.85.242.215 11 39 ms 39 ms 39 ms 209.85.254.243 12 39 ms 40 ms 96 ms 209.85.253.145 13 39 ms 39 ms 39 ms yx-in-f147.1e100.net [74.125.45.147] Trace complete. Note the second entry in there. Not only is the host name a student's computer, but the ip address doesn't exist. Dhcp shows that host as having a different address and you can't ping any 192.168.10.5. Yet somehow it's routing packets for us (and not very well, either — things are slow right now). The basic network routing table looks like this: Destination Subnet Mask Gateway --------------------------------------- Default Route -- 10.1.1.5 (our firewall) 10.0.0.0 255.0.0.0 -- 192.168.8.0 255.255.252.0 --

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  • Windows DFS - file locking & replication?

    - by Adam Salkin
    I'm in a small company that has offices on the east and west coasts of America and also various people working from their homes. There are Windows Servers already in the offices. I think that Microsoft Windows DFS will do what I want, but despite reading the web site, I'm really not sure, so I'm hoping that someone can confirm if it will do all the following: (For various personnel / political reasons I know that a proposal for a Microsoft Windows system has more chance of being accepted than any *nix system) Creation of a Folder so that any files in this folder will automatically be available on the servers in all the offices. When anyone opens up one of these shared files on any of servers, the copies on all the servers will automatically be locked. And when they close the file, the updates automatically get copied to the file on all the servers. VPN access to these folders for people working outside the offices. Bandwidth at the main offices varies from 6 Mb/s to 20Mb/s. Files are Excel / Word / AutoCAD ranging in size from 100KB to 4MB. Thank you.

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  • HTTP Upload Problems

    - by jfoster
    We are running a marketplace on ColdFusion8 and IIS with a widely geographically distributed user base and have been receiving complaints of issues with some HTTP uploads. Most of the complaints are coming from geographically distant locations from our main datacenter on the US east coast. I've attempted to upload the same 70MB file from a US West coast test server to both our main site and a backup running the same code on a different network route and I saw the same issues fairly consistently in both places, so I've ruled out the code, route, and internal network errors. I've also tested uploads using both the native cf upload tag and a third party tool called SaFileUp. I saw the same issues with both upload tools, so I also don't think this is necessarily a ColdFusion problem. I don't have any problems uploading the test file from the East coast to other east coast servers, so I'm beginning to think that the distance between our users and our equipment is a factor. I've also found that smaller files are more likely to succeed than large ones (< 10MB) I tried the test upload with both IE and FF and did notice a difference in the way that the browsers seemed to handle packet errors. IE seemed to have a tough time continuing an upload after dropped / bad packets, whereas FF seemed to have the ability to gracefully resume an upload after experiencing packet problems. Has anyone experienced similar issues? Is there anything we can do on our side to make uploads more forgiving to packet loss or resumable after an error? A different upload tool etc… Do we need upload servers in more than one location to shorten the network routes between clients and servers? Does anyone think that switching uploads to SSL will help (no layer7 packet sniffing may lead to a smoother upload). Thanks.

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  • 502: proxy: pass request body failed

    - by Andrei Serdeliuc
    Sometimes I get the following error (in apache's error.log) when viewing my site over https: (502)Unknown error 502: proxy: pass request body failed to xxx.xxx.xxx.xxx:443 I'm not entirely sure what this is and why it happens, it's also not consistent. The request route is: Browser Proxy server (apache with mod_proxy + mod_ssl) Load balancer (aws) Web server (apache with mod_ssl) The configuration on the proxy server is as follows: <VirtualHost *:443> ProxyRequests Off ProxyVia On ServerName www.xxx.co.uk ServerAlias xxx.co.uk <Directory proxy:*> Order deny,allow Allow from all </Directory> <Proxy *> AddDefaultCharset off Order deny,allow Allow from all </Proxy> ProxyPass / balancer://cluster:443/ lbmethod=byrequests ProxyPassReverse / balancer://cluster:443/ ProxyPreserveHost off SSLProxyEngine On SSLEngine on SSLCipherSuite ALL:!ADH:!EXPORT56:RC4+RSA:+HIGH:+MEDIUM:+LOW:+SSLv2:+EXP:+eNULL SSLCertificateFile /var/www/vhosts/xxx/ssl/www.xxx.co.uk.cert SSLCertificateKeyFile /var/www/vhosts/xxx/ssl/www.xxx.co.uk.key <Proxy balancer://cluster> BalancerMember https://xxx.eu-west-1.elb.amazonaws.com </Proxy> </VirtualHost> Any idea what the issue might be?

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  • Load Testing a Security/Gateway Appliance

    - by Joel Coel
    In a couple weeks I will load testing a security/gateway appliance. We're a small residential college, and that "residential" means the traffic moving through the appliance is a bit like the Wild West. We have everything from Facebook to World of Warcraft, BitTorrent to Netflix, or Halo to YouTube... basically anything you might find in the home of a high-school or college aged person. Somewhere in there some real academic work gets done as well. We rely on our current appliance for traffic shaping, antivirus, malware filtering, intrusion detection on our servers, logging and abuse reporting, and even some content filtering. All this puts a decent load when we have students around, and I'm concerned about the ability of the new candidate to keep up. On paper it should handle things, but I'm worried. Prior experience is that vendors greatly over-report what an appliance can handle. The product also includes a licensed session limit, and I'm also worried that just a few misbehaving students could unwittingly bring us to that limit and cause service disruptions. I need to know this will work for our campus in order to commit to it. Going a performance level higher in that product takes the pricing way out of line with what we expect and have done in the past. What I need is a good way to load test this guy. My problem is that our current level of summer traffic is less than one percent of what it will be when students come back just six weeks from now. Any ideas on how to really stress this thing and see what it can do, in a way that will give me some clear ideas o. How that will scale for our campus? For the curious, I'm looking at a Watchguard 515, but it could be anything. If I were evaluating a competitor, I'd ask the same question.

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  • Question about domain name registration

    - by Obay
    I received the following email from a certain [email protected] YYY is a company name ZZZ is OUR company name Dear Manager, We are a professional intellectual property rights consultant organization, mainly deal with the global domain name registration and internet intellectual property rights protection. On March. 24th, 2010, we formally received an application from YYY, they applied to register the internet brand “ZZZ” and some relevant domain names with our organization. During our preliminary investigation, we found that these domain names' keyword is fully identical with your trademark. Therefore, we need to confirm with you, whether you consigned YYY to register these domain names with us or not? Or, is YYY your business partner or distributor? If you have no relationship with this company, we assume that they have other purposes to obtain these domain names. Currently, we have already suspended this company's application temporarily due to the seriousness of this isuue. In order to avoid the vicious domain name grabbing, please let the relevant person make a confirmation with me via telephone or email as soon as possible. Thank you for your support to our work! Best Regards XXX Tel: xxxxx-xxxx xxxx Fax: xxxxx-xxxx xxxx Email: [email protected] www.world-wtc.cn This seems legit, or is it? By the way, XXX is just a first name, not a complete name.

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  • Amazon CloudFront and EC2: Global Load Balancing

    - by Matt Rogish
    We have an app that is going to store and serve up a decent amount of data in S3 to a global audience where latency should be minimized. So, we've been doing tests with Amazon CloudFront and have seen favorable results. However, we need a thin middleware layer (to do security etc.) and we'd like to put that in EC2. Due to security restrictions, this middleware layer will do the file streaming from S3/CloudFront: S3/CloudFront - EC2 - Clients We can geographically distribute the EC2 nodes (US East/West, and Ireland) but the problem is that a client in the EU would hit our US server and be fed data from there, thus rendering much of the performance benefit of CloudFront moot. I've been digging through the EC2 docs but I can't find a built-in way to get a geographically distributed version of EC2 a la CloudFront. Elastic Load Balancing sounds like the way to go, but I can't seem to find a way with that to direct based on routing... Preferably, we'd like to keep the amount of stuff outside of EC2/S3/etc. to a minimum (for obvious reasons). Any ideas how to do that within the EC2/S3 framework? DNS/routing tricks? Thanks!

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  • Recommendations for colocation in the US

    - by Emil
    Hello serverfault I work for a European media company and we are currently looking for colocation in the US. I know the European market quite well unfortunately that is not the case for the US. I'm hoping for you guys to help me out a bit with a few questions, it would be much appreciated! I am looking for a data center that can deliver a high level of availability (tier 3 or better). The installation will be fairly large so capacity is important. Good internet connectivity/carrier presence. However most important is good customer support, skilled dedicated and responsive technical staff, since we won't have tech staff close by. I'm looking for a small and fast moving company that target internet businesses rather than big old enterprise hosting. What locations should we go for given that we want to reach all of the US from a single site and still maintain decent latency? (do we need east and west coast?) Where are the main internet hubs and should you try and get as close as possible? Are there any good online resources I should look at? Where do the large scale internet/media services colocate? Lastly I would be very happy to get some actual recommendations for companies to talk to P.S I'm happy to return the favor if anyone has question regarding data centers and colocation in Europe.

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  • Set postfix to send email but not to receive them

    - by CodeShining
    I'm using Google Apps to handle personal email addresses for my domain name, and I set up the DNS as Google suggests. All works fine. Now since I need a SMTP to send emails from my e-commerce I installed Postfix on the server. It works fine when I send emails to any email address but it doesn't send to the same domain name, so let's say my domain is example.com, I set postfix using example.com, if I try to reset a password using [email protected] postfix doesn't send and instead reports on the mail.log Sep 20 01:09:52 ip-10-54-26-162 postfix/pickup[6809]: B09A3415D8: uid=33 from=<www-data> Sep 20 01:09:52 ip-10-54-26-162 postfix/cleanup[6854]: B09A3415D8: message-id=<20120920010952.B09A3415D8@ip-10-54-26-162.eu-west-1.compute.internal> Sep 20 01:09:52 ip-10-54-26-162 postfix/qmgr[30978]: B09A3415D8: from=<[email protected]>, size=4234, nrcpt=1 (queue active) Sep 20 01:09:52 ip-10-54-26-162 postfix/local[6856]: B09A3415D8: to=<[email protected]>, relay=local, delay=0.01, delays=0.01/0/0/0, dsn=5.1.1, status=bounced (unknown user: "myaccount") Of course it cannot find a local user "myaccount" since that account is on Google Apps... How can I tell Postfix to send the email and do not search for a local user?

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  • Port 80 not accessible Amazon ec2

    - by Jasper
    I have started a Amazon EC2 instance (Linux Redhat)... And Apache as well. But when i try: http://MyPublicHostName I get no response. I have ensured that my Security Group allows access to port 80. I can reach port 22 for sure, as i am logged into the instance via ssh. Within the Amazon EC2 Linux Instance when i do: $ wget http://localhost i do get a response. This confirms Apache and port 80 is indeed running fine. Since Amazon starts instances in VPC, do i have to do anything there... Infact i cannot even ping the instance, although i can ssh to it! Any advice? EDIT: Note that i had edited /etc/hosts file earlier to make 389-ds (ldap) installation work. My /etc/hosts file looks like this(IP addresses as shown as w.x.y.z ) 127.0.0.1   localhost.localdomain localhost w.x.y.z   ip-w-x-y-z.us-west-1.compute.internal w.x.y.z   ip-w-x-y-z.localdomain

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  • Monitoring Between EC2 Regions

    - by ABrown
    I'm working on a small EC2 project that involves a handful of servers in two different regions (US East and EU West). My first task is to implement a Nagios monitoring solution. Monitoring within a region is simple - I just use the private domain names/IPs, but I'm a little unsure of the best way to handle monitoring the second region without setting up a second Nagios install. The environment is fairly static, so I'm not going to be scripting the configuration with the EC2 tools just yet. As I see it, I have two options. Two Nagios installations (which is over-kill for the small number of servers I'm dealing with). Pros: I don't have to alter the group permissions nor do I have to pay for the traffic, redundancy in the monitoring solution - I could monitor the Nagios servers. Cons: two installations to deal with and I'd need to run another server instance. Have the single installation monitor both regions. Pros: one installation to deal with. Cons: slightly reduced security - security group will have to have NRPE (5666) opened for one source IP and also paying for a small amount of bandwidth at the Internet rate for data transfer between the regions. I guess my question is - how have others handled this problem and what are your recommendations? Thanks!

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  • Home Energy Management & Automation with Windows Phone 7

    A number of people at Clarity are personally interested in home energy conservation and home automation. We feel that a mobile device is a great fit for bringing this idea to fruition. While this project is merely a concept and not directly associated with Microsofts Hohm web service, it provides a great model for communicating the concept. I wanted to take the idea a step further and combine saving energy in your home with the ability to track water usage and control your home devices. I designed an application that focuses on total home control and not just energy usage. Application Overview By monitoring home consumption in real time and with yearly projections users can pinpoint vampire devices, times of high or low consumption, and wasteful patterns of energy use. Energy usage meters indicate total current consumption as well as individual device consumption. Users can then use the information to take action, make adjustments, and change their consumption behaviors. The app can be used to automate certain systems like lighting, temperature, or alarms. Other features can be turned on an off at the touch of a toggle switch on your phone, away from home. Forget to turn off the TV or shut the garage door? No problem, you can do it from your phone. Through settings you can enable and disable features of the phone that apply to your home making it a completely customized and convenient experience. To be clear, this equates to more security, big environmental impact, and even bigger savings.   Design and User Interface  Since this panorama application is designed for win phone 7 devices, it complies with the UI Design and Interaction Guide for wp7. I developed the frame and page hierarchy from existing examples. The interface takes advantage of the interactive nature of touch screens with slider controls, pivot control views, and toggle switches to turn on and off devices (not shown in mockup). I followed recommendations for text based elements and adapted the tile notifications to display the most recent user activity. For example, the mockup indicates upon launching the app that the last thing you did was program the thermostat. This model is great for quick launching common user actions. One last design feature to point out is the technical reasons for supplying both light and dark themes for the app. Since this application is targeting energy consumption it only makes sense to consider the effect of the apps background color or image on the phones energy use. When displaying darker colors like black the OLED display may use less power, extending battery life. Other Considerations For now I left out options of wind and solar powered energy options because they are not available to everyone. Renewable energy sources and new technologies associated with them are definitely ideas to keep in mind for a next iteration. Another idea to explore for such an application would be to include a savings model similar to mint.com. In addition to general energy-saving recommendations the application could recommend customized ways to save based on your current utility providers and available options in your area. If your television or refrigerator is guilty of sucking a lot of energy then you may see recommendations for energy star products that could save you even more money! Did you know that DotNetSlackers also publishes .net articles written by top known .net Authors? We already have over 80 articles in several categories including Silverlight. Take a look: here.

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  • Having fun with Reflection

    - by Nick Harrison
    I was once asked in a technical interview what I could tell them about Reflection.   My response, while a little tongue in cheek was that "I can tell you it is one of my favorite topics to talk about" I did get a laugh out of that and it was a great ice breaker.    Reflection may not be the answer for everything, but it often can be, or maybe even should be.     I have posted in the past about my favorite CopyTo method.   It can come in several forms and is often very useful.   I explain it further and expand on the basic idea here  The basic idea is to allow reflection to loop through the properties of two objects and synchronize the ones that are in common.   I love this approach for data binding and passing data across the layers in an application. Recently I have been working on a project leveraging Data Transfer Objects to pass data through WCF calls.   We won't go into how the architecture got this way, but in essence there is a partial duplicate inheritance hierarchy where there is a related Domain Object for each Data Transfer Object.     The matching objects do not share a common ancestor or common interface but they will have the same properties in common.    By passing the problems with this approach, let's talk about how Reflection and our friendly CopyTo could make the most of this bad situation without having to change too much. One of the problems is keeping the two sets of objects in synch.   For this particular project, the DO has all of the functionality and the DTO is used to simply transfer data back and forth.    Both sets of object have parallel hierarchies with the same properties being defined at the corresponding levels.   So we end with BaseDO,  BaseDTO, GenericDO, GenericDTO, ProcessAreaDO,  ProcessAreaDTO, SpecializedProcessAreaDO, SpecializedProcessAreaDTO, TableDo, TableDto. and so on. Without using Reflection and a CopyTo function, tremendous care and effort must be made to keep the corresponding objects in synch.    New properties can be added at any level in the inheritance and must be kept in synch at all subsequent layers.    For this project we have come up with a clever approach of calling a base GetDo or UpdateDto making sure that the same method at each level of inheritance is called.    Each level is responsible for updating the properties at that level. This is a lot of work and not keeping it in synch can create all manner of problems some of which are very difficult to track down.    The other problem is the type of code that this methods tend to wind up with. You end up with code like this: Transferable dto = new Transferable(); base.GetDto(dto); dto.OfficeCode = GetDtoNullSafe(officeCode); dto.AccessIndicator = GetDtoNullSafe(accessIndicator); dto.CaseStatus = GetDtoNullSafe(caseStatus); dto.CaseStatusReason = GetDtoNullSafe(caseStatusReason); dto.LevelOfService = GetDtoNullSafe(levelOfService); dto.ReferralComments = referralComments; dto.Designation = GetDtoNullSafe(designation); dto.IsGoodCauseClaimed = GetDtoNullSafe(isGoodCauseClaimed); dto.GoodCauseClaimDate = goodCauseClaimDate;       One obvious problem is that this is tedious code.   It is error prone code.    Adding helper functions like GetDtoNullSafe help out immensely, but there is still an easier way. We can bypass the tedious code, by pass the complex inheritance tricks, and reduce all of this to a single method in the base class. TransferObject dto = new TransferObject(); CopyTo (this, dto); return dto; In the case of this one project, such a change eliminated the need for 20% of the total code base and a whole class of unit test cases that made sure that all of the properties were in synch. The impact of such a change also needs to include the on going time savings and the improvements in quality that can arise from them.    Developers who are not worried about keeping the properties in synch across mirrored object hierarchies are freed to worry about more important things like implementing business requirements.

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  • December 3 is Stephanie Choyer Day

    - by rickramsey
    I don't answer Stephanie Choyer's email just so I can enjoy her French accent when she calls. "Reek! Reek! Why do joo not answer my eemails?" Without the French, life on Earth would be so much poorer. No, they don't bring to the party any motorcycles that grow chest on your hair, and the Citroen is such a frightening study in Automobile design that I don't dare climb inside one. But they have French architecture. French sidewalks. French villages. The French Alps. Grenoble. French cheese. French wine. And that glorious French accent. If I were French, I'd spend all my time enjoying being French. Which makes the work that Stephanie does day in and day with our hard-edged technologies and stubborn technologists so admirable. Oracle Solaris 11 Resources for Sysadmins and Developers The page in the link above represents the work of many people, but it was Steph who rounded them up. And it wasn't easy. I know, because I ran and hid from her on many, many occasions. But she was tireless. "Reek. Reek. Why have you not published Glynn's article? Pleeeease, you must!" Remember when tech companies gave you a simple choice? You could either read the 27,000 pages of documentation or a double-sided data sheet. Which will it be, pal? Then they started writing white papers. 74 pages of excellent prose did a beautiful job of explaining why the technology was fantastic, but never told you how to use it. Well, have you taken a look at these? How-To Technical Articles for System Admins and Developers Now you can get wicked excited about a cool technique described in a 74-page white paper, and find a technical article that shows you exactly how to use it. The wicked smart marketing folks on the Oracle Solaris team wrote them, but it was Steph who bribed them with a Cabernet or beat them over the head with a baguette until all that work was finished and posted on OTN. There are songs about French wine, but not about French vintners. There are songs about French cities, but not about French bricklayers. About French sidewalks, but not about the French policemen who keep them safe. As far as I know, there are no songs about OTN, but if there were, they would probably neglect to mention Steph. Which is why today, Dec 3rd, we celebrate Stephanie Choyer Day. We dedicate this day to our relentless, hardworking, tireless, patient and friendly French colleague with the delightful accent. If I knew how to speak French, I'd say "Thanks for all you do" in French. But I don't speak French. And I don't trust online translations. I'd probably wind up saying "My left foot yearns for curdled milk." So here it is in plain old English: Thank you, Stephanie. psssst! about that documentation and those white papers ... In case you haven't noticed, the Oracle Solaris doc team has done some pretty cool things with the Solaris docs. And those white papers are interesting reading, well worth setting aside some time. Because with Solaris, as you know, it's not just about getting by with a rudimentary grasp of the basics. It's about the amazing stuff savvy sysadmins and developers can do when they really understand it. Find them here: White Papers Documentation And don't forget training! - Rick Website Newsletter Facebook Twitter

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  • Pondering New Technology

    - by MOSSLover
    So I have been standing at the end of a fork for a year peering down a corner looking at this way and that way trying to figure out where I fit in.  I was so enthusiastic and excited about Silverlight when it came out.  It was this amazing awesome technology that had this really cool animation and webcam/multimedia piece.  I thought if I put my money on Silverlight it’s going somewhere, then HTML 5 came out and the wind shifted.  I realized times were changing. I have been working with web technologies since I was 15 years old.  Playing with html and javascript and even css back when it first came out.  In tech years 15 years is forever.  Things change so quickly and so often.  So I guess the question is where am I heading?  The answer is mobile technology.  For some reason I was resisting change and I have no idea why.  I guess I really wanted to see more than one player.  I didn’t quite feel that Microsoft was ready with Windows Phone 7.  It was a great start, but it just didn’t feel like they went all the way.  Now with Windows 8 it feels like they are at version 2.0.  It’s like hitting Silverlight 2.0 where they finally added the .Net bits.  The path is paved, but we don’t know where it’s leading.  Then we had 3.0, 4.0, and 5.0 to mature the technology into what it is today (man I’m hoping they are going to roll some of the cool bits into other tech if they don’t exist). Anyway, I’m on board, but I’m not buying a Windows Tablet just yet.  I was hoping for a 7 inch screen from Apple around $300 or just above and a 7 inch screen from the MS side around the same price.  What I got was the Apple side, but nothing from Microsoft.  I was pretty disappointed with the $500 market price on the RT version.  I realized Microsoft is close, but not quite where Apple is today.  Yes the devices have Office that they are offering, but the sticker is just too much for a first generation device.  If you guys remember correctly the first generation iPad was quite expensive.  I guess for a 1st generation device $500 is pretty good. So I guess what I’m trying to say is that I am shifting my focus entirely away from Silverlight and more towards mobile.  I will be doing a lot of postings on iOS, Windows 8, and Windows Phone 8 with SharePoint 2013.  Since I don’t have a tablet and don’t foresee myself buying one just yet it might be mostly on the phones for right now.  I want to do a bunch of testing on various devices on what needs to be done in apps on each device.  I might add a bit on porting code from one to the other.  I think it’s going to be a lot of fun and make things flow a little better for me.  In a way it’s kind of like Star Trek 6 where they talk about the Undiscovered Country.  I’m going to jump forward completely and see where I land. Technorati Tags: SharePoint 2013,Mobile,Windows 8,iOS

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