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  • Openldap, groups, admin groups, etc

    - by Juan Diego
    We have a samba server as PDC with OpenLDAP. So far everything is working, even windows 7 can log on to the Domain. Here is the tricky part. We have many departments, each department has it's own IT guys, and these IT guy should be able to create users in their department and change any info of the users in their department. My Idea was to create 2 groups for each department, For example: Department1 and Admins Department1. Admins Deparment1 has "write" priviledges for members of group Department dn: ou=People,dc=mydomain,dc=com,dc=ec objectClass: top objectClass: organizationalUnit ou: People dn: cn=Admins,ou=Group,dc=mydomain,dc=com,dc=ec objectClass: groupOfNames objectClass: top cn: Admins dn: cn=Admins Department1,cn=Admins,ou=Group,dc=mydomain,dc=com,dc=ec objectClass: groupOfNames objectClass: top cn: Admins Department1 member: uid=jdc,ou=People,dc=mydomain,dc=com,dc=ec structuralObjectClass: groupOfNames I dont know if you should make Department1 as part of Domain Users dn: cn=Deparment1,cn=Domain Users,ou=Group,dc=mydomain,dc=com,dc=ec objectClass: groupOfNames objectClass: top cn: Deparment1 member: uid=user1,ou=People,dc=mydomain,dc=com,dc=ec Or just create the deparments like this. dn: cn=Deparment1,ou=Group,dc=mydomain,dc=com,dc=ec objectClass: groupOfNames objectClass: top cn: Deparment1 member: uid=user1,ou=People,dc=mydomain,dc=com,dc=ec I seems that when you use smbldap tools bydefault the users are part of Domain Users even if you dont have them as part of Domain Users in the memberUid attribute, when I use finger they showup as part of the Domain Users group. I dont want the Departments Admins to be Domain Admins because they have power over all the users, unless I am mistaken. I also have trouble with the ACLs. I was trying to create an acl for members of this Admins group, I was trying with this search, but didnt work ldapsearch -x "(&(objectClass=organizationalPerson)(member=cn=Admins Department1,ou=Group,dc=mydomain,dc=com,dc=ec))" I am open to suggestions.

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  • Are there any problems migrating users from OSX 10.4.11 server to 10.6.6. server using WGM?

    - by Geoff Hardman
    I have just set up a new Mac server running 10.6.6. Installation went smoothly and all appears ok. Can create a new user through WGM and logon to the server from one of our local client systems. Imported the old users from the 10.4 system using WGM but the new system will not create home directories for these users and will not let them log on. I have read that there are issues using this method but can not find any detail as to why. Not wishing to recreate over 350 users from scratch I am looking for an easier solution. Can anyone help? The new server is 10.6.6. We use Open Directory and AFP. The paths are the same as the old server.

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  • What is the correct mail set up for multiple domains on one server?

    - by newmarc
    I have a machine (centos 5) with one external ip address. On that machine I have many virtual hosts with a few different top level domain names and sub-domains under those eg. sub1.domain1.com sub2.domain1.com sub3.domain1.com sub1.domain2.com sub2.domain2.com sub1.domain3.com And so on... Alot of these different sites need to send mail as their corresponding domain (or second-level domain at least). I need to set up DKIM, SPF (but that's handled on the DNS) and rDNS lookup so the mail gets received. As I understand it, you can only have one rDNS entry per machine. I could set up a server for each top level domain, but I'm thinking that'll get expensive. What should I do here? Is there a way to have multiple rDNS lookups on one ip address? How do I setup DKIM signing for multiple domain names on the one machine? Are there any services out there that could handle this for me? Thanks for your help...

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  • Are there cloud network drives that let users lock files or mark them as "in use"?

    - by Brandon Craig Rhodes
    Having spent several hours reading about the features and limitations of services like DropBox and Jungle Disk and the hundreds of competitors they seem to have (as though everyone with an AWS account these days goes ahead and writes a file sharing application just for fun), I have yet to find one that would let a team of people at a small business collaborate without stepping all over each other's toes. At a small business there are often many small documents per project — estimates, contracts, project plans, budgets — and team members frequently have to open and edit them, with all sorts of problems happening if two people edit a file at once. Even if a sharing service is smart enough to keep both versions of the file created, most small-business software (like word processors, spreadsheets, estimating software, or billing systems) has no way to compare — much less to merge! — the changes in two rival versions of a file that two people edited at the same time without each other's knowledge. So, my question: are their cloud-based file sharing solutions that not only provide a virtual network drive that people can access, but that also let users lock files — even if it's not a real lock but just a flag or indicator — that could possibly prevent remote workers from both editing the same file at once? Having one person wait for another person to finish editing is a very, very small inconvenience compared to the hour or more than it can take to compare two estimates by hand until you find and resolve the rival changes. Given this fact, I am surprised that almost none of the popular file sharing solutions seem to recognize this problem and provide some solution! Does anyone know of a service that does?

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  • how to authenticate once for multiple servers, using only apache configs?

    - by Wang
    My problem is, I have a number of prepackaged web apps (a print system, a wiki, a bug tracker, an email archive, etc.) running on different Mac OS X Leopard (soon to be SL) servers that each need to authenticate users from the internet at large. Right now every server presents an Apache basic authentication prompt, which takes a shared login, but it's apparently enough of an inconvenience to log in repeatedly that people are sending email without checking the wiki or bug tracker or archive. In the case of the bug tracker, a user [might need to log in twice---once for apache if he hasn't used any other protected service on that server, once for the bug tracker itself so it can distinguish different people. Since the only common component to all these apps is Apache 2 itself, does it have any way of authenticating a user once, in some way that will be respected by other servers and various web apps? Looked at http://serverfault.com/questions/32421/how-is-session-stickiness-achieved-across-multiple-web-servers but it sounds like the answer is assuming that I get to write my own web app. Looked at Ian Bicking's blog but it's four years old and recommends something available only for apache 1.3, not apache 2. Sorry not to hyperlink the second site---apparently I need 10 reputation points. Edit: Shibboleth does what I need, but I should have specified that I'm looking for a really dumb, really simple solution for in-house services that need to handle all of a dozen users, probably not more than three at a time.

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  • ADSL to T1, Is it worth it for us?

    - by Jack Hickerson
    The company I work for has roughly 45-55 simultaneous users (local and remote/VPN) logged in at a given time. We currently subscribe to an ADSL connection but we have been experiencing slower upload/download speeds as our number of users increase. So, I have a few questions with regards to upgrading our connection to a t1 line. I am aware that the number of channels on a t1 line are much greater then that of our current ADSL connection, but I have heard that the number of active users on a t1 line should be no greater than ~30 for optimal performance. I would think this statement is dependent on what each user was using the connection for and could change depending on this variable. That being said, I have tried to break down how the line would be used in our organization based on our major departments: Sales (~60% of total users) - Everyday surfing, email, research, occasional streaming media Marketing (~15% of total users) - Heavy reliance on uploading/downloading, streaming media, file sharing Other (~25% of total users) - email, rare use of any connection intensive activities. I have considered keeping the ADSL for our local users and dedicating the t1 to our remote users (or vice versa) but the cost is significantly higher then what we had hoped for. All factors being equal (# of users, frequency of downloads/uploads from our current activities) Would you suspect a significant performance increase in making the transition to a t1 line from our current ADSL line? What are your thoughts or recommendations?

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  • Are there cloud network drives that let users lock files or mark them as "in use"?

    - by Brandon Craig Rhodes
    Having spent several hours reading about the features and limitations of services like DropBox and Jungle Disk and the hundreds of competitors they seem to have (as though everyone with an AWS account these days goes ahead and writes a file sharing application just for fun), I have yet to find one that would let a team of people at a small business collaborate without stepping all over each other's toes. At a small business there are often many small documents per project — estimates, contracts, project plans, budgets — and team members frequently have to open and edit them, with all sorts of problems happening if two people edit a file at once. Even if a sharing service is smart enough to keep both versions of the file created, most small-business software (like word processors, spreadsheets, estimating software, or billing systems) has no way to compare — much less to merge! — the changes in two rival versions of a file that two people edited at the same time without each other's knowledge. So, my question: are their cloud-based file sharing solutions that not only provide a virtual network drive that people can access, but that also let users lock files — even if it's not a real lock but just a flag or indicator — that could possibly prevent remote workers from both editing the same file at once? Having one person wait for another person to finish editing is a very, very small inconvenience compared to the hour or more than it can take to compare two estimates by hand until you find and resolve the rival changes. Given this fact, I am surprised that almost none of the popular file sharing solutions seem to recognize this problem and provide some solution! Does anyone know of a service that does?

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  • Destroyed user account on OS X with dscl; how to restore? [migrated]

    - by Sam Ritchie
    I was trying to create a new user on my OS X Lion machine, and somehow managed to destroy my own user's account. Here are the steps I took; hopefully someone here can recognize what I did, and maybe identify some way around this. First, I ran these commands: sudo dscl localhost -create /Local/Default/Users/elasticsearch sudo dscl localhost -create /Local/Default/Users/elasticsearch /bin/bash # mistake! sudo dscl localhost -create /Local/Default/Users/elasticsearch UserShell /bin/bash sudo dscl localhost -create /Local/Default/Users/elasticsearch RealName "Elastic Search" sudo dscl localhost -create /Local/Default/Users/elasticsearch UniqueID 503 # MY uniqueID sudo dscl localhost -create /Local/Default/Users/elasticsearch PrimaryGroupID 1000 sudo dscl localhost -create /Local/Default/Users/elasticsearch NFSHomeDirectory /Local/Users/elasticsearch The big mistake I made here was using "503", which was my user's UniqueID. Immediately my shell username changed to "elasticsearch". I fiddled around, tried to change the current user with sudo su -u sritchie, but this didn't work. On restart, only the "Elastic Search" user was available. I logged into the Lion Recovery partition and reset the root password. After logging in as root and checking on the terminal, I made the remarkable discovery that my home folder was totally empty. I deleted the elasticsearch user, but it made no difference. I don't see anything in Deleted Users either. The odd thing is that when I log in now as myself (sritchie) I can see desktop icons with previews. I can even open a few text files from the Downloads folder if I use the dock alias to Downloads. Could this data be hiding somewhere? Any help would be REALLY appreciated! Thanks, Sam

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  • Multiple LDAP servers with mod_authn_alias: failover not working when the first LDAP is down?

    - by quanta
    I've been trying to setup redundant LDAP servers with Apache 2.2.3. /etc/httpd/conf.d/authn_alias.conf <AuthnProviderAlias ldap master> AuthLDAPURL ldap://192.168.5.148:389/dc=domain,dc=vn?cn AuthLDAPBindDN cn=anonymous,ou=it,dc=domain,dc=vn AuthLDAPBindPassword pa$$w0rd </AuthnProviderAlias> <AuthnProviderAlias ldap slave> AuthLDAPURL ldap://192.168.5.199:389/dc=domain,dc=vn?cn AuthLDAPBindDN cn=anonymous,ou=it,dc=domain,dc=vn AuthLDAPBindPassword pa$$w0rd </AuthnProviderAlias> /etc/httpd/conf.d/authz_ldap.conf # # mod_authz_ldap can be used to implement access control and # authenticate users against an LDAP database. # LoadModule authz_ldap_module modules/mod_authz_ldap.so <IfModule mod_authz_ldap.c> <Location /> AuthBasicProvider master slave AuthzLDAPAuthoritative Off AuthType Basic AuthName "Authorization required" AuthzLDAPMemberKey member AuthUserFile /home/setup/svn/auth-conf AuthzLDAPSetGroupAuth user require valid-user AuthzLDAPLogLevel error </Location> </IfModule> If I understand correctly, mod_authz_ldap will try to search users in the second LDAP if the first server is down or OpenLDAP on it is not running. But in practice, it does not happen. Tested by stopping LDAP on the master, I get the "500 Internal Server Error" when accessing to the Subversion repository. The error_log shows: [11061] auth_ldap authenticate: user quanta authentication failed; URI / [LDAP: ldap_simple_bind_s() failed][Can't contact LDAP server] Did I misunderstand? AuthBasicProvider ldap1 ldap2 only means that if mod_authz_ldap can't find the user in ldap1, it will continue with ldap2. It doesn't include the failover feature (ldap1 must be running and working fine)?

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  • Are there any tests I can run on a network to simulate 100 heavy network users?

    - by marc.gayle
    I will be hosting a Ruby on Rails workshop at a small hotel in the near future, and while they have 'Wifi' everywhere on the property, and the property normally hosts 150 - 300 people, I am not 100% confident that they have hosted 150 tech people that tend to have heavy web surfing habits/needs. Their tech department is also 1 or 2 guys. Are there any automated tests I can download and run from my laptop, on the network, that would simulate 100 'heavy users' on the network at the same time? Their broadband pipe is a 15mbps cable connection. Would that suffice for the general surfing needs of 100 - 150 techies? I know all it takes is 1 or 2 bit torrenters to kill the entire network, but assuming we can at the very least block those ports or encourage the attendees not to file share on the network, would that speed suffice for general surfing needs? What are good resources online that would allow me to quickly get up to speed on the IT related issues, so that I can ask their sysadmins the right questions? Edit: Note that I am fairly technical, so assume I can get up to speed quickly even with technical manuals, etc.

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  • How can I configure multiple default gateways on a CISCO Router?

    - by Spirit
    Does any one knows a way to configure a cisco router with multiple gateways - multiple gateways of last resort? I've tried adding a gateway of last resort twice (with different metric) but only one is shown: Router(config)# ip route 0.0.0.0 0.0.0.0 2.2.2.2 10 Router(config)# ip route 0.0.0.0 0.0.0.0 3.3.3.3 100 And the show ip route output was: Router# show ip route Gateway of last resort is 2.2.2.2 to network 0.0.0.0 2.0.0.0/24 is subnetted, 1 subnets C 2.2.2.0 is directly connected, FastEthernet0/0 3.0.0.0/24 is subnetted, 1 subnets C 3.3.3.0 is directly connected, FastEthernet0/1 32.0.0.0/30 is subnetted, 1 subnets C 32.2.2.0 is directly connected, Serial0/2/0 S* 0.0.0.0/0 [10/0] via 2.2.2.2 The point is that i cannot see the other route with higher distance metric? Anyone has a sugestion? I mean will this config work if the link on 2.2.2.2 fails? Will the router choose the other network 3.3.3.3, if the link 2.2.2.2 fails?

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  • How to set up multiple SSIDs with bandwidth limiting on a single wireless router?

    - by Rahul Narain
    I have an Asus WL-520GU wireless router connected to a cable modem that I use for wireless internet access in my apartment. I would like to set it up so that it provides two SSIDs: one secured and password-protected for my regular use, and a "guest" SSID that's unsecured but throttled to, say, 10% of the available bandwidth. What is the most straightforward way to do this? I've been looking into DD-WRT and Tomato, both of which support my router. DD-WRT supports setting up multiple SSIDs using the GUI, but I don't know if it's possible to limit the bandwidth of each SSID independently; point #12 in this FAQ thread says it's not possible to limit by day or by MAC address, which is discouraging but not conclusive. Tomato allows bandwidth limits in its QoS settings, going by the screenshot here, but multiple SSID support is still experimental and it doesn't look like it will work with the encryption settings or bandwidth limits in the GUI. I'd like to know a good way to do this which gives me the fewest opportunities for screwing up. I'm no stranger to the command line, if that turns out to be what's necessary, but if so, please explain what the commands are doing because I don't have a good mental model of what needs to happen to set this up.

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  • Looking at desktop virtualization, but some users need 3D support. Is HP Remote Graphics a viable solution?

    - by Ryan Thompson
    My company is looking at desktop virtualization, and are planning to move all of the desktop compute resources into the server room or data center, and provide users with thin clients for access. In most cases, a simple VNC or Remote Desktop solution is adequate, but some users are running visualizations that require 3D capability--something that VNC and Remote Desktop cannot support. Rather than making an exception and providing desktop machines for these users, complicating out rollout and future operations, we are considering adding servers with GPUs, and using HP's Remote Graphics to provide access from the thin client. The demo version appears to work acceptably, but there is a bit of a learning curve, it's not clear how well it would work for multiple simultaneous sessions, and it's not clear if it would be a good solution to apply to non-3D sessions. If possible, as with the hardware, we want to deploy a single software solution instead of a mishmash. If anyone has had experience managing a large installation of HP Remote Graphics, I would appreciate any feedback you can provide.

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  • Best way to build / implement a corporate developer Linux distro with multiple kernels?

    - by Garen
    At work we have Linux users who understandably prefer using Ubuntu. Problem is, we also have developer tools that only work with 'officially' supported Linux distributions that use much older 2.6.18 based kernels. (And even if they worked with newer ones, the vendors could always say they won't "support" the software unless it's on one of their 'officially' supported platforms.) We could of course just tell them to use CentOS or something else 2.6.18-based, and I'm sure their response would be something like: "you can take Ubuntu from our cold, dead hands." :) Which brings to me some questions--is there any good/easy/recommended way to run something like Ubuntu as a host VM and Centos 5.x as a guest OS (with which system--Xen,KVM,VMWare, ...?), and then roll that into our own custom internal distribution that could be easily installed? KVM looks like a good high-performance option just recently included in RHEL 5.4, but if hardware support for virtualization like Intel-VT or AMD-V is necessary, then I'd guess only those folks with fairly new PCs will be able to do it. Would be very interested to hear how anyone else has addressed this kind issue. EDIT: The target audience / users of this kind of system would be developers, each one needs to run locally licensed commercial software, so building out some separate beefy central machines isn't an option unfortunately due to license restrictions. Even if that weren't the case, a couple developers could quickly eat up the resources with parallel builds. :) Ideally, I was hoping there was some step-by-step guide out there to build your own pre-built distribution that had e.g. CentOS 5.x and Ubuntu Desktop as a guest.

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  • Openfire: Granular alerts

    - by R.S.
    Our organization has had an Openfire server up and running for about a year now. So far we have used it for messaging in the I.T. Dept and Alerts to all users. We hit a snag this week when one system went down and several notifications were sent out to inform users of progress. Some of the users were Radiologists that do not use the particular system in question and these users found it more of an annoyance than informative. Since that I have been tasked with finding a more granular system for alerts. I am confident that Openfire can handle this and I have just about settled on a way of getting this to work. My idea is to create a half dozen or so users. For example: Staff, Doctor, Assitant and Supervisor. Using spark as our messenger has worked great so far so I would like to stick with that if possible. With that in mind, under advanced login features the resource name can be changed to something unique and non-unique users can log in under the same account, however, when a message is sent to one of these users, the message delivery is inconsistent. Currently I have 4 users under the Assistant user and it seems only 1 of the users receives the messages. Is this scenario even possible? I am avoiding working with the groups in Openfire because the function is atrocious. I could possibly integrate the system into our Active directory but I don’t think that will get us to a workable solution any quicker or more efficiently.

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  • Implications of Multiple JobTracker nodes in a Hadoop cluster?

    - by Jim Dennis
    I get the impression that one can, potentially, have multiple JobTracker nodes configured to share the same set of MR (TaskTracker) nodes. I know that, conventionally, all the nodes in a Hadoop cluster should have the same set of configuration files (conventionally under /etc/hadoop/conf/ --- at least for the Cloudera Distribution of Hadoop (CDH). Can we define multiple Job Trackers in mapred-site.xml? Something like: <configuration> <property> <name>mapred.job.tracker</name> <value>jt01.mydomain.not:8021</value> </property> <property> <name>mapred.job.tracker</name> <value>jt02.mydomain.not:8021</value> </property> ... </configuration> Or is there some other allowed syntax for this? What are the implications of doing this. Does each JobTracker get information about the load on each TaskTracker node. In other words can the two JobTracker co-ordinated their scheduling across the TT nodes only based on the gossip information from the TTs or would they need to talk to one another? Is this documented anywhere?

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  • Solutions on how to use an OS X calendar as a more perfect time tracking solution for 5-10 users in a small agency?

    - by jnthnclrk
    I really like OS X's iCal. Entering events is easy with the mouse and it also gives you a very real visual sense of how long tasks take to complete. We often work remotely in our organisation, so we use a few shared calendars between key individuals to provide us with an overview of hours worked, availability & schedule conflicts without too much disruption to our various, hectic workflows. It really is a neat solution, especially on shared tasks. How many times have you tasked a remote colleague and then lost the thread on whether that task was completed or not? With shared calendars you get a much clearer idea of what your people are working on without having to pick up the phone or compose a chat. However, there are a few areas where this approach fails... iCloud syncing often needs to be re-jiggered The "view only" option on shared calendars does not seem to work, which makes all shared calendars editable by others There is no decent reporting with this workflow There is no task categorisation or tagging Things get very busy in iCal when working with more than 2 shared calendars I've looked at a few task management apps like Basecamp and Harvest, but nothing appears to let me edit my calendar natively and then sync with a 3rd party. Interested in solutions to improve the above workflow and enable us to elegantly increase the amount of users.

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  • package manager cannot create users? installation script fails?

    - by RapidWebs
    It seems that when trying to install any package which requires the creation of a system User and Group, the installer fails with the error: install: invalid user 'username' When it happened the first time, I assumed it was related to the package, or it's installation script. But now I am attempting a different package, and alas, the same issue arises! note: /etc/passwd and /etc/group is not chattr -i Here is the example output from an attempted installation (of varnish): Selecting previously unselected package varnish. Unpacking varnish (from .../varnish_3.0.2-1ubuntu0.1_amd64.deb) ... Processing triggers for man-db ... Setting up libvarnishapi1 (3.0.2-1ubuntu0.1) ... Setting up varnish (3.0.2-1ubuntu0.1) ... install: invalid user `varnish' dpkg: error processing varnish (--configure): subprocess installed post-installation script returned error exit status 1 Processing triggers for libc-bin ... ldconfig deferred processing now taking place Errors were encountered while processing: varnish note: running ubuntu 12.04 For now, I have resolved the issue by manually creating the users, and running apt-get install -f, but this does not resolve the actual issue. Any ideas?

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  • Join multiple consecutive SQLite database dump files into 1 common database? Purpose: Search through ENTIRE Chrome Browsing History

    - by porg
    Google Chrome 's default web browsing history search engine only lets you access the records of the recent 100 days. Nevertheless in your application data, Chrome keeps your entire browsing history in SQLite database files, with the file naming scheme of "History Index YYYY-MM". I am looking for a way to search… …through my entire browsing history, …with sophisticated filters (limit search terms to certain fields such as URL, domain, title, body text; wildcard or regex terms, date ranges). … in … …either some ready-made software. eHistory came close, as it can limit terms to fields, but it lacks wildcards/regexes, and has the same limited time horizon as the default search. Beyond that, I could not find any suited Chrome extension or standalone (Mac) app. …or a command line to join multiple SQLite database files into one database, which I can then query (with the full syntax power). In the spirit of the pseudo code below: Preferred this way: sqlite --targetDatabase ChromeHistoryAll --importFiles /path/to/ChromeAppData/History\ Index* --importOnlyYetUnknownFiles Or if my desired feature --importOnlyYetUnknownFiles is not possible (feature could also be called "avoid duplicate imports by checking UIDs"), then by explicitly only importing files, of which I know, that they have yet not been imported into the ChromeHistoryAll database: cd ChromeAppData; sqlite --databaseTarget ChromeHistoryAll --importFiles YetNotImported1 YetNotImported2 YetNotImported3 All my queries I would then perform in the database "ChromeHistoryAll" P.S.: Additional question of general interest: Is there a way to perform a database query in a temporary database which was created on-the-fly from multiple files? Like: sqlite --query="SQL query" --targetDatabase DbAll --DBtemporaryInRAM --importFiles db1 db2 db3 This is surely not applicable for my Chrome question, as these History Index files have a combined file size of 500MB together, thus such a query would be of bad performance. But it could come handy in other situations.

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  • Anyone recommend a program to print multiple HTML files at once for end users?

    - by Keith Bentrup
    I have some clients with multiple html files in folders that are occasionally updated & printed. They would like to be able to print them all at once without having to open each one. I typically do this with a quick command for myself, but I'm unaware of any freeware to do this. After a google search, I'm not finding one, so I'm hoping someone can help. I'd rather not use a script to do this for various security/ease of use/familiarity reasons, I'd rather be able to just point to a simple program they can download and use on their windows desktops. Anyone know of one or some other easy solution to do this? Maybe I'm overlooking the obvious. If anyone's curious, this is what I do for myself (not for my clients): for %h in (*.html) do type "%h" >> all.htm then open all.htm & print. If I need a page break on each doc, I just search and replace in all.htm </body> with <p style="page-break-after:always">&nbsp;</p></body>. It's quick & simple, but too unfamiliar for them. Thanks!

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  • Why are my SharePoint downloads not completing for outside users?

    - by CT
    I am using WSS 3.0 with Microsoft Server 2003. I am running into the following problem. On a pretty frequent basis, outside users are having trouble downloading documents. Some downloads are completing while the download is still incomplete. So for instance, a PDF is a 17MB file. If I download it from within the office, all 17MBs are downloaded and it opens. If I download it from an outside connection, it may download anywhere from 5-10 MB of the file and then say it is complete. When these partial downloads are opened, it gives the user the error, this file is corrupt and cannot be repaired. I have solved this problem on some of the occasions by simply deleting the document and uploading a new copy of the document. This does not always work. Are there known bugs? Are the Internet settings that need to be modified on the outside user's machine? Does anyone else run into this?

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  • Slicing the EDG

    - by Antony Reynolds
    Different SOA Domain Configurations In this blog entry I would like to introduce three different configurations for a SOA environment.  I have omitted load balancers and OTD/OHS as they introduce a whole new round of discussion.  For each possible deployment architecture I have identified some of the advantages. Super Domain This is a single EDG style domain for everything needed for SOA/OSB.   It extends the standard EDG slightly but otherwise assumes a single “super” domain. This is basically the SOA EDG.  I have broken out JMS servers and Coherence servers to improve scalability and reduce dependencies. Key Points Separate JMS allows those servers to be kept up separately from rest of SOA Domain, allowing JMS clients to post messages even if rest of domain is unavailable. JMS servers are only used to host application specific JMS destinations, SOA/OSB JMS destinations remain in relevant SOA/OSB managed servers. Separate Coherence servers allow OSB cache to be offloaded from OSB servers. Use of Coherence by other components as a shared infrastructure data grid service. Coherence cluster may be managed by WLS but more likely run as a standalone Coherence cluster. Benefits Single Administration Point (1 Admin Server) Closely follows EDG with addition of application specific JMS servers and standalone Coherence servers for OSB caching and application specific caches. Coherence grid can be scaled independent of OSB/SOA. JMS queues provide for inter-application communication. Drawbacks Patching is an all or nothing affair. Startup time for SOA may be slow if large number of composites deployed. Multiple Domains This extends the EDG into multiple domains, allowing separate management and update of these domains.  I see this type of configuration quite often with customers, although some don't have OWSM, others don't have separate Coherence etc. SOA & BAM are kept in the same domain as little benefit is obtained by separating them. Key Points Separate JMS allows those servers to be kept up separately from rest of SOA Domain, allowing JMS clients to post messages even if other domains are unavailable. JMS servers are only used to host application specific JMS destinations, SOA/OSB JMS destinations remain in relevant SOA/OSB managed servers. Separate Coherence servers allow OSB cache to be offloaded from OSB servers. Use of Coherence by other components as a shared infrastructure data grid service. Coherence cluster may be managed by WLS but more likely run as a standalone Coherence cluster. Benefits Follows EDG but in separate domains and with addition of application specific JMS servers and standalone Coherence servers for OSB caching and application specific caches. Coherence grid can be scaled independent of OSB/SOA. JMS queues provide for inter-application communication. Patch lifecycle of OSB/SOA/JMS are no longer lock stepped. JMS may be kept running independently of other domains allowing applications to insert messages fro later consumption by SOA/OSB. OSB may be kept running independent of other domains, allowing service virtualization to continue independent of other domains availability. All domains use same OWSM policy store (MDS-WSM). Drawbacks Multiple domains to manage and configure. Multiple Admin servers (single view requires use of Grid Control) Multiple Admin servers/WSM clusters waste resources. Additional homes needed to enjoy benefits of separate patching. Cross domain trust needs setting up to simplify cross domain interactions. Startup time for SOA may be slow if large number of composites deployed. Shared Service Environment This model extends the previous multiple domain arrangement to provide a true shared service environment.This extends the previous model by allowing multiple additional SOA domains and/or other domains to take advantage of the shared services.  Only one non-shared domain is shown, but there could be multiple, allowing groups of applications to share patching independent of other application groups. Key Points Separate JMS allows those servers to be kept up separately from rest of SOA Domain, allowing JMS clients to post messages even if other domains are unavailable. JMS servers are only used to host application specific JMS destinations, SOA/OSB JMS destinations remain in relevant SOA/OSB managed servers. Separate Coherence servers allow OSB cache to be offloaded from OSB servers. Use of Coherence by other components as a shared infrastructure data grid service Coherence cluster may be managed by WLS but more likely run as a standalone Coherence cluster. Shared SOA Domain hosts Human Workflow Tasks BAM Common "utility" composites Single OSB domain provides "Enterprise Service Bus" All domains use same OWSM policy store (MDS-WSM) Benefits Follows EDG but in separate domains and with addition of application specific JMS servers and standalone Coherence servers for OSB caching and application specific caches. Coherence grid can be scaled independent of OSB/SOA. JMS queues provide for inter-application communication. Patch lifecycle of OSB/SOA/JMS are no longer lock stepped. JMS may be kept running independently of other domains allowing applications to insert messages fro later consumption by SOA/OSB. OSB may be kept running independent of other domains, allowing service virtualization to continue independent of other domains availability. All domains use same OWSM policy store (MDS-WSM). Supports large numbers of deployed composites in multiple domains. Single URL for Human Workflow end users. Single URL for BAM end users. Drawbacks Multiple domains to manage and configure. Multiple Admin servers (single view requires use of Grid Control) Multiple Admin servers/WSM clusters waste resources. Additional homes needed to enjoy benefits of separate patching. Cross domain trust needs setting up to simplify cross domain interactions. Human Workflow needs to be specially configured to point to shared services domain. Summary The alternatives in this blog allow for patching to have different impacts, depending on the model chosen.  Each organization must decide the tradeoffs for itself.  One extreme is to go for the shared services model and have one domain per SOA application.  This requires a lot of administration of the multiple domains.  The other extreme is to have a single super domain.  This makes the entire enterprise susceptible to an outage at the same time due to patching or other domain level changes.  Hopefully this blog will help your organization choose the right model for you.

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  • CRMIT’s HIGH VALUE CRM++ PLUGINS FOR CRM On DEMAND

    - by Soumo Das
    Customer satisfaction and experience being the two most considerable factors, these days businesses are on the lookout for automation tools that are world class, agile and keep quality at its core. CRMIT has developed such tools using cutting edge technologies and abstracting industry best practices and R&D.  Self Service Portal  With customers being so meticulous about regular updates and reliable access to their data, administrators just cannot think of walking a thin line. Surviving without a resource that provides a track of customer requirements for services available 24 x 7 can severely affect the productivity. In such a scenario, CRMIT’s Self Service Portal (SSP) is the best solution. This not only tracks the required customer data, but also allows companies to stay in tune with their employees, vendors and stakeholders.   One can directly sign up to become a CRMOD contact and SSP user. One need not use the database, as operations and interactions are d at run time. This is a fully configurable solution that tracks results periodically, thus making it easy for end users. It also offers better security and data visibility that enables users to progress smoothly. Quote and Order Management   When dealing with quotes, contracts and orders becomes complicated, only Quote & Order Management can work as a one-stop solution. CRMIT offers this great tool for managing all this information and for taking care of customer orders and service requirements.  This CRM On Demand plug-in allows one to create a new quote or copy the existing one. Products can be directly added from the product list of CRMOD and the pricing is calculated automatically. Quote can be generated and mailed to the external users in PDF, HTML and XLS formats. This not only allows management of quotes in an enhanced manner, but also supports various billing and tax calculation features that make work effortless.    Report Scheduler  When it comes to analyzing and providing statistics of various business processes currently running in an organization, one cannot depend on manual updates, which sometimes may be inaccurate or even delayed. CRMIT provides a SaaS based powerful solution - Report Scheduler - that allows CRM users to schedule reports as per the frequencies and then receive them as email attachments at the scheduled time.   With this powerful tool, administrators can control the report scheduler for assigning specific reports to specific users. After that, users can login and schedule any assigned report for viewing at particular intervals on monthly, weekly or daily basis. Additionally, users can also copy the mail to external users and can choose the preferred format. The best part is that sharing business data with third party become easy with this and for viewing reports, users need not log into their CRMOD account.  CRM On Demand Offline Solution CRM On-Demand Offline is another great CRM++ extension that allows one to work in both online and offline modes. Synchronizing both the modes is absolutely easy and offers ease while working. CRM OD offline works as an automation tool that not only improves efficiency, but also works as a backup in most cases. It is readily available as a windows application installer and requires users to be online only while validating and synchronizing. The best part is that working in the offline mode also works as a backup. 

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  • Cox Communications' Strategic Approach to Enterprise User Experience: How Change Management and Usab

    - by Applications User Experience
    Author: Anna Wichansky, Senior Director, Applications User Experience, and Chair, Oracle Usability Advisory Board As part of our work in the User Experience group, our teams often go to Customer events such as the Higher Education User Group (HEUG) conference, Alliance 2010. This year's event was held in San Antonio, Texas, and was attended by hundreds of higher education, government, and public sector users of Oracle applications. The User Assistance team used this opportunity to reach out to customers in the Educational and Government sectors to better understand how their organizations are currently approaching help, messages, and other forms of user assistance. What is User Assistance? For us, user assistance is more than the old books of users' manuals and documentation. User assistance is anything that helps users get their jobs done quickly and efficiently. Instead of expecting users to stop and look through a guide or manual, we have been developing solutions that are embedded within the interface. We know that when people are having difficulty with a task, they want to be able to search efficiently for solutions and collaborate with coworkers. We know that they want to find their answers right there, right then, so that they can get on with their work. In our interviews at Alliance, we wanted to learn what the participants could tell us about what was happening on their campuses and in their institutions. Figure 1. For Oracle User Assistance, it's not just about books any more. So what did we do? Off to Texas, we recruited 10 people from nine different government and education organizations to come to our Oracle User Experience Onsite Usability Labs. We conducted one-hour interviews with these folks and asked them all about User Assistance--what people are doing, what they would like to do, what technologies they are using, what they would like to use, and ultimately what should we as a company be planning for our future products. We used this as an opportunity also to show them some of our design concepts for Fusion User Assistance, our next generation of user assistance based on the best of our user assistance in other products. Figure 2. Interviewing a technical user at Alliance. What we learned... People are not using paper or online manuals anymore. They don't want to see a manual that is written for technical users and that doesn't make sense to the ordinary end user. They really don't want to have to flip through a manual trying to find an answer to their question. Even when the answer might be tailored to their organization, they don't want to dig through documentation. When they need an answer now, they don't have the patience to dig for something that might or might not be clearly written. What does it mean to an organization when users don't want to deal with documentation? In many cases, it means that frustrated users make phone calls to try to find the answers that they need immediately. Phone calls are expensive to an organization and frustrating to the technical support staff who have provided documentation that no one wants to read anymore. If they don't call, they email for help often, and many users are asking for the same information. The bottom line is that if they could get that help immediately in the interface, they wouldn't have to make those calls or send those emails -- and that saves time and money. Our Fusion User Assistance options to customize help and get help for the task immediately were seen as an opportunity by these technical users to build the solutions that their users need and want. Figure 3. Joyce Ohgi and Laurie Pattison of Applications UX. Chicken Fried Steak. That was huge. But then, this was Texas, where we discovered a lot of things come very big. Drinks are served in quart-size glasses and dishes like Chicken Fried Steaks are served on platters not plates. We saw three-pound cinnamon rolls that you down with tea sweet enough to curl your hair. Deep in the heart of Texas, we learned a lot, and we ate even more.

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  • December release of Microsoft All-In-One Code Framework is available now.

    - by Jialiang
    The code samples in Microsoft All-In-One Code Framework are updated on 2010-12-13. Download address: http://1code.codeplex.com/releases/view/57459#DownloadId=185534 Updated code sample index categorized by technologies: http://1code.codeplex.com/wikipage?title=All-In-One%20Code%20Framework%20Sample%20Catalog (it also allows you to download individual code samples instead of the entire All-In-One Code Framework sample package.) If it’s the first time that you hear about Microsoft All-In-One Code Framework, please watch the introduction video on YouTube http://www.youtube.com/watch?v=cO5Li3APU58, or read the introduction on our homepage http://1code.codeplex.com/,  and this Port25 article http://port25.technet.com/archive/2010/01/18/the-all-in-one-code-framework.aspx.  -------------- New ASP.NET Code Samples VBASPNETAJAXWebChat and CSASPNETAJAXWebChat Most of you have some experience in chatting with friends on the web. So you may want to know how to make a web chat application, it seems to be quite complicated. But ASP.NET gives you the power to buiild a chat room easily. In this code sample, we will construct our own web chat room with the amazing AJAX feature. The principle is simple relatively. As we all know, a base chat application need 4 base controls: one List control to show the chat room members, one List control to show the message list, one TextBox control to input messages and one button to send message. User inputs his message in the textbox first and then presses Send button, it will send the message to the server. The message list will update every 2 seconds to get the newest message list in the chat room from the server. We need to know, it is hard for us to make an AJAX web chat application like a windows form application because we cannot keep the connection after one web request ended. So a lot of events which communicates between client side and server side cannot be realized. The common workaround is to make web requests in every some seconds to check whether the server side has been updated. But another technique called COMET makes it possible. But it is different with AJAX and will not be talked in details in this KB. For more details about COMET, we can get some clues from the Reference.   CSASPNETCurrentOnlineUserList and VBASPNETCurrentOnlineUserList This sample demos a system that needs to display a list of current online users' information. As a matter of fact, Membership.GetNumberOfUsersOnline Method  can get the number of online users and there is a convenient approach to check whether the user is online by using Membership.GetUser(string userName).IsOnline property,however many asp.net projects are not using membership.So in this case,the sample shows how to display a list of current online users' information without using membership provider. It is not difficult to check whether the user is online by using session.Many projects tend to be used “Session_End” event to mark a user as “Offline”,however ,it may not be a good idea,because it can’t detect the user status accurately. In addition, "Session_End" event is only available in the "InProc" session mode. If you are storing session states in the State Server or SQL Server, "Session_End" event will never fire. To handle this issue, we need to save the user online status to a  global DataTable or  DataBase. In the sample application, define a global DataTable to store the information of online users.Use XmlHttpRequest in the pages to update and check user's last active time at intervals and also retrieve information on how many users are still online. The sample project can auto delete offline users' information from a global DataTable by checking users’ last active time. A step-by-step guide illustrating how to display a list of current online users' information without using membership provider: 1. Login page. Let user sign in and add current user’s information to a global datatable while Initialize the global datatable which used to store information of current online users. 2. Current online user list page. Use XmlHttpRequest in this page to update and check user's last active time at intervals and also retrieve information on how many users are still online. 3. If user closes the page without clicking  the sign out link button ,the sample project can auto mark the user as offline and delete offline users' information from a global DataTable which used to store information of current online users  by checking users’ last active time. Then the current online user list will be like this:   CSASPNETIPtoLocation This sample demonstrates how to find the geographical location from an IP address. As we know, it is not hard for us to get the IP address of visitors via Request.ServerVariable property, but it is really difficult for us to know where they come from. To achieve this feature, the sample uses a free third party web service from http://freegeoip.appspot.com/, which returns the information about an IP address we send to the server in the format of XML, JSON or CSV. It makes all things easier.   CSASPNETBackgroundWorker Sometimes we do an operation which needs long time to complete. It will stop the response and the page is blank until the operation finished. In this case, we want the operation to run in the background, and in the page, we want to display the progress of the running operation. Therefore, the user can know the operation is running and can know the progress. CSASPNETInheritingFromTreeNode In windows forms TreeView, each tree node has a property called "Tag" which can be used to store a custom object. Many customers want to implement the same tag feature in ASP.NET TreeView. This project creates a custom TreeView control named "CustomTreeView" to achieve this goal. CSASPNETRemoteUploadAndDownload and VBASPNETRemoteUploadAndDownload This code sample was created in response to a code sample request in our new code sample request frunction for customers. The code samples demonstrate uploading files to and downloading files from a remote HTTP or FTP server. In .NET Framework 2.0 and higher versions, there are some lightweight class libraries which support HTTP and FTP protocol transmission. By using these classes, we can achieve this programming requirement.   CSASPNETImageEditUpload and VBASPNETImageEditUpload This demo will shows how to insert, edit and update a common image with the type of "jpg", "png", "gif" or "bmp" . We mainly use two different SqlDataSources with the same database to bind to GridView and FormView in order to establish the “cascading” effort. Besides we apply our self-made ImageHanlder to encoding or decoding images of different types, and use context to output the stream of images. We will explicitly assign the binary streams of images through the event of “FormView_ItemInserting” or “Form_ItemUpdating” to synchronize the stream both in what we can see on an aspx page as well as in what’s really stored in the database.   WebBrowser Control, Network and other Windows General New Code Samples   CSWebBrowserSuppressError and VBWebBrowserSuppressError The sample demonstrates how to make WebBrowser suppress errors, such as script error, navigation error and so on.   CSWebBrowserWithProxy and VBWebBrowserWithProxy The sample demonstrates how to make WebBrowser use a proxy server.   CSWebDownloadProgress and VBWebDownloadProgress The sample demonstrates how to show progress during the download. It also supplies the features to Start, Pause, Resume and Cancel a download.   CppSetDesktopWallpaper, CSSetDesktopWallpaper and VBSetDesktopWallpaper This code sample application allows you select an image, view a preview (resized smaller to fit if necessary), select a display style among Tile, Center, Stretch, Fit (Windows 7 and later) and Fill (Windows 7 and later), and set the image as the Desktop wallpaper. CSWindowsServiceRecoveryProperty and VBWindowsServiceRecoveryProperty CSWindowsServiceRecoveryProperty example demonstrates how to use ChangeServiceConfig2 to configure the service "Recovery" properties in C#. This example operates all the options you can see on the service "Recovery" tab, including setting the "Enable actions for stops with errors" option in Windows Vista and later operating systems. This example also include how to grant the shut down privilege to the process, so that we can configure a special option in the "Recovery" tab - "Restart Computer Options...".   New Office Development Code Samples   CSOneNoteRibbonAddIn and VBOneNoteRibbonAddIn The code sample demonstrates a OneNote 2010 COM add-in that implements IDTExtensibility2. The add-in also supports customizing the Ribbon by implementing the IRibbonExtensibility interface. It is a skeleton OneNote add-in that developers can extend it to implement more functions. The code sample was requested by a customer in our code sample request service. We expect that this could help developers in the community.   New Windows Shell Code Samples   CppShellExtPreviewHandler, CSShellExtPreviewHandler and VBShellExtPreviewHandler In the past two months, we released the code samples of Windows Context Menu Handler, Infotip Handler, and Thumbnail Handler. This is the fourth part of the shell extension series: Preview Handler. The code samples demo the C++, C# and VB.NET implementation of a preview handler for a new file type registered with the .recipe extension. Preview handlers are called when an item is selected to show a lightweight, rich, read-only preview of the file's contents in the view's reading pane. This is done without launching the file's associated application. Windows Vista and later operating systems support preview handlers. To be a valid preview handler, several interfaces must be implemented. This includes IPreviewHandler (shobjidl.h); IInitializeWithFile, IInitializeWithStream, or IInitializeWithItem (propsys.h); IObjectWithSite (ocidl.h); and IOleWindow (oleidl.h). There are also optional interfaces, such as IPreviewHandlerVisuals (shobjidl.h), that a preview handler can implement to provide extended support. Windows API Code Pack for Microsoft .NET Framework makes the implementation of these interfaces very easy in .NET. The example preview handler provides previews for .recipe files. The .recipe file type is simply an XML file registered as a unique file name extension. It includes the title of the recipe, its author, difficulty, preparation time, cook time, nutrition information, comments, an embedded preview image, and so on. The preview handler extracts the title, comments, and the embedded image, and display them in a preview window.   In response to many customers' request, we added setup projects in every shell extension samples in this release. Those setup projects allow you to deploy the shell extensions to your end users' machines. ---------- Download address: http://1code.codeplex.com/releases/view/57459#DownloadId=185534 Updated code sample index categorized by technologies: http://1code.codeplex.com/wikipage?title=All-In-One%20Code%20Framework%20Sample%20Catalog (it also allows you to download individual code samples instead of the entire All-In-One Code Framework sample package.) If you have any feedback for us, please email: [email protected]. We look forward to your comments.

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