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• Hung Java JVM failing to respond to kill -3

  - by Hans

  I have a Java VM that is hanging "randomly". I quote the randomly bit, because there is obviously a reason that the VM is hanging, but the hang does not occur periodically. We have the same software running in different customer environments and in those environments the JVM is not hanging. In the process of attempting to troubleshoot the hang the process exists with zero CPU utilization. I then attempt to execute kill -3 and the kill command hangs. No JVM Thread Dump is produced. I have spent time instrumenting the code to periodically log the thread stack traces hoping to catch the JVM in a state that would indicate where the issue lies, but so far this attempt has not born much fruit. Unfortunately I have not been able to reproduce this issue in my lab environment so I am limited by what can be done at the Customer site. The OS's in question are Red Hat Enterprise 5.4 and SUSE 10 running java version 1.6.0_05-b13 Has anyone had this problem? Any ideas on why kill -3 is failing to produce a Java Thread Dump? Thanks!

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• Upgrading memory in a laptop

  - by ulidtko

  I'm a bit confused about all the memory types and various bus frequencies of modern consumer PCs. Requesting expert help on the subject. So far I'm confident that: I have an Asus X51L laptop with an unknown set of configuration options. The CPU in there supports PAE, so I still have a chance to extend the memory beyond 3GiB; and the upper limit of the system is 8GiB. (?) The laptop has two SODIMM slots, one of which is occupied by a 2GiB bank, and the other one is empty. dmidecode and lshw tools consistently state 533 Mhz frequency of the bank. The last one confuses me the most. I failed to find out characteristics of the northbridge in this laptop, and still can't figure out what DDR2 to seek for. Is it DDR2-1066? Or, rather, PC2-8500/PC2-8600? Wouldn't a DDR2-800 bank harm the system's performance? Which kind of modules should I look up in stores? Update: I have bought a 2 GiB DDR2-800 SODIMM, and it seams that the system can't handle 4 GiB of memory. When installed by itself in either slot, both new and old bank (which btw happens to be marked GDDR2-677) work just perfectly; i.e. any configuration resulting in 2 GiB works. When both banks are installed though (totalling in 4 GiB), the memcheck86 tool produces horrible artifacts and crashes, and system reboots; an Ubuntu system can be started and even logged into a Unity session, but the system reboots too in this case from even a minor RAM load. So it's pretty obvious to me now that this laptop doesn't support 4 GiB of RAM or more.

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• Merely installing PHP5 causes my AWS Ubuntu server to die minutes later from a massive CPU spike

  - by Mark Amery

  I have an AWS server with Ubuntu 11.04 as the OS that is running an Apache2 webserver (incidentally Python-based and using Django). We recently needed to add support for php5 to let us use a third party PHP library (incidentally for serving minified versions of js and css files). However, for no reason any of us can discern, if we simply run sudo apt-get install php5 on the server, then the install appears to finish successfully but, without us taking any further action (including not yet running sudo apt-get install libapache2-mod-php5, which I think would be the next step for us if everything worked), or actually running any PHP scripts on the server, a few minutes later the server becomes impossible to connect to, and looking at the 'Monitoring' tab for the server in the EC2 Management Console reveals that a while after the installation, CPU usage spikes to 100% and stays there permanently (until we reboot the server from the AWS Console). After rebooting, the server also reliably dies within a few (between 0 and 10) minutes. We restored the server to a pre-PHP state from an AMI Image, observed that it was stable, and then tried installing PHP5 again and observed the server die in exactly the same way, so we're pretty much certain that installing PHP5 is what causes the symptoms. What on earth could be causing this behaviour, and how can we get PHP installed on the server without it dying?

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• How to setup the Mac OS X Terminal so it's *just peachy*?

  - by kch

  Hi all, My Terminal is awesome, has every detail just right (for me anyway), and now I'm setting up a few new macs around here and I have no idea whatsoever how to get their terminals to a pretty state. My user account is rather old, has been migrated over many OS X releases and machines, so my Terminal setup has grown rather organically over the years. What I need is a recipe to start from scratch, so 1) I know what I've done, and 2) I can reproduce it anywhere. Things I'm looking for: Full UTF8 support. Setting LC_*, displaying characters correctly, accepting input… I hear this got much easier in 10.5, maybe it all works out of the box now? Setup of OS X-style keyboard text navigation (option-arrows, etc) How you particularly handle meta-key support? (other than ESC'ing your way around) Other things to help our n00bs get around in the shell, such as: List of useful default key bindings (^A, ^D, etc…) Mac-specific .profile, .inputrc goodness Mac-specific tools such as pbpaste & pbcopy, Open Terminal Here, etc If at all possible, a list of files to copy over to another machine that encompasses all the changes made to tune the Terminal. (dotrc files, plists, etc) And, well, anything else really. Just keep the scope on the Mac OS X Terminal application, rather than general unix setup and tools. I think a collection of incomplete answers would be a good start. Post one or two things you remember having done, we'll vote them up, and after a few days I'll try to compile it all into a summary answer.

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• Windows Search not searching in files

  - by Cylindric

  I am trying to get Windows Search to work on my Windows Server 2008 SP2 fileserver, so I can search in files for content. I have added the Windows Search Service role to the server, and using the right-click properties in Explorer set some folders to "Index this location". The problem is that neither on the server or remotely can I search in the files. I seem to get some inconsistencies in the GUIs, for example the "Indexing Options" panel shows me just 6 locations indexed, but if I click "Modify" I see nearly everything ticked. For example, the "SeachTest" folder under "infrastructure" has the "index this location" option ticked, but the "Projects" folder does not. I assume this is why some are grey and some not, but they are all ticked. T The "SearchTest" folder contains some files that have nothing but the text PurpleOrange in it, so I should be able to find those. So, to summarise: Which locations are indexed? The ones in the "Index these locations" list, the ones ticked, or the ones not greyed-out in the list? How do I get to the state where I can click in the search box and type PurpleOrange and see the files?

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• NFS-shared file-system is locking up

  - by fredden

  Our NFS-shared file-system is locking up. Please feel free to ask any questions you feel relevant. :) At the time, there are a lot of processes in "disk sleep" state, and the load averages on our machines sky-rocket. The machines are responsive on SSH, but our the majority of our websites (apache+mod_php) just hang, as does our email system (exim+dovecot). Any websites which don't require write access to the file-system continue to operate. The load averages continue to rise until some kind of time-out is reached, but for at least 10-15 minutes. I've seen load averages over 800, yet the machines are still responsive for actions which don't require writing to the shared file-system. I've been investigating a variety of options, which have all turned out to be red-herrings: nagios, proftpd, bind, cron tasks. I'm seeing these messages in the file server's system log: Jul 30 09:37:17 fs0 kernel: [1810036.560046] statd: server localhost not responding, timed out Jul 30 09:37:17 fs0 kernel: [1810036.560053] nsm_mon_unmon: rpc failed, status=-5 Jul 30 09:37:17 fs0 kernel: [1810036.560064] lockd: cannot monitor node2 Jul 30 09:38:22 fs0 kernel: [1810101.384027] statd: server localhost not responding, timed out Jul 30 09:38:22 fs0 kernel: [1810101.384033] nsm_mon_unmon: rpc failed, status=-5 Jul 30 09:38:22 fs0 kernel: [1810101.384044] lockd: cannot monitor node0 Software involved: VMWare, Debian lenny (64bit), ancient Red Hat (32 bit) (version 7 I believe), Debian etch (32bit) NFS, apache2+mod_php, exim, dovecot, bind, amanda, proftpd, nagios, cacti, drbd, heartbeat, keepalived, LVS, cron, ssmtp, NIS, svn, puppet, memcache, mysql, postgres Joomla!, Magento, Typo3, Midgard, Symfony, custom php apps

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• SSD for swap on Ubuntu server

  - by grs

  Currently I am reading SSD reviews and I wonder how much exactly I will benefit if I move the 24 GB swap from 7200rpm HDD to SSD. Does anyone implemented swap space on SSD? Is this generally good idea? On a side note: I read that ext4 has much better performance if the journal is on SSD. Anyone with such a setup? Thanks! Edit: Here I will answer the questions posted: Occasionally, relatively rare I am hitting the swap. I know what the swap is for and that is better to get more RAM. When the server begins to swap its performance degrades (not a surprise). The idea is if I have few memory hungry processes running, to improve the overall system performance at that time, using SSD for swap, instead of slower rotational media. At the end - I want to be able to login faster and check the server state during swapping, instead of waiting on the login prompt. And of what I see SSD is cheaper per GB than RAM. Would I have better server performance during swapping (as rare it is) using SSD compared to HDD? Where 10k or 15k rpm HDDs would rate in this scenario? Thank you all for your quick and prompt answers!

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• hyper-v cluster behavior when losing network connectivity

  - by ChristopheD

  Setup: (rather new) Hyper-V R2 cluster with 2 nodes (in failover configuration). Fysical host OS: Windows Server 2008. About eight VM's (mixed: Windows Server 2008 and Linux) Yesterday we had a power outage of about 15 minutes. Our blades are on UPS so the fysical host machines (Windows Server 2008) never went down. Our main switches are not on UPS (yet) and we saw the behaviour similar to the following (as distilled from the event logs). The nodes in the cluster lost means of communication (because the external switches went down). The cluster wants to bring down one (the first) of the nodes (to start failover?). The previous step impacts clustered storage where the virtual machine VHD's are located. All VM's got brutally terminated and were found in a failed state in the failover manager in the host OS'es. The Linux VM's were kernel panicking and looked like they had their disk ripped out. This whole setup is rather new to us, so we are still learning about this. The question: We are putting switches on UPS soon but were wondering if the above is expected behavior (seems rather fragile) or if there are obvious improvements configuration-wise to handle such scenario's ? I can upload an evtx file concerning what exactly was going on in case that's necessary.

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• iCloud backup merges or overwrites?

  - by Joe McMahon

  The following happened today (it was six AM my time, so yeah, I was dumb and dropped stitches in this process): A friend had a problem with her iPhone and needed to reset it. Unfortunately she did the reset while connected to iTunes and the restore process kicked in. In my sleepy state, I told her to go ahead. She did, and restored the most recent local (iTunes) backup (from July last year - she doesn't back up often, as she has an Air which is pretty full). During setup on the phone, she was prompted to merge data with the iCloud copy, and did so. There was no "restore from iCloud" prompt. Obviously I should have made sure she was disconnected from iTunes before she did the reset, or had her set it up as a new device and then restored from iCloud, but water under the bridge now. (Side question: could I have had her disconnect and then restart the phone again and avoid this whole process?) The question is: was the "merge" that happened in this process a true merge, or a replace? Her passwords for Mail were wrong, since they were the old ones from the old backup. If she does the wipe data and restore from iCloud, will she get her old SMSes and calendar entries back? Or did the merge decide that the phone, despite it being "old" was right and therefore the SMSes, calendar entries, etc. were discarded? As a recovery option, I have a 4-day-old iTunes backup here from ~/Library/Application Support/MobileSync/Backup, but she and the phone are 3000 miles away, and it's 8GB, so I can't easily restore it for her. I do have the option of encrypting it and mailing it on a data stick if the iCloud backup is now toast. Should she try the wipe and restore from the cloud (after backing up locally), or should I just get the more-recent backup in the mail? My goal is to get everything (especially the SMSes) back to the most recent version possible.

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• Recovering ZFS pool with errors on import.

  - by Sqeaky

  I have a machine that had some trouble with some bad RAM. After I diagnosed it and removed the offending stick of RAM, The ZFS pool in the machine was trying to access drives by using incorrect device names. I simply exported the pool and re-imported it to correct this. However I am now getting this error. The pool Storage no longer automatically mounts sqeaky@sqeaky-media-server:/$ sudo zpool status no pools available A regular import says its corrupt sqeaky@sqeaky-media-server:/$ sudo zpool import pool: Storage id: 13247750448079582452 state: UNAVAIL status: The pool is formatted using an older on-disk version. action: The pool cannot be imported due to damaged devices or data. config: Storage UNAVAIL insufficient replicas raidz1 UNAVAIL corrupted data 805066522130738790 ONLINE sdd3 ONLINE sda3 ONLINE sdc ONLINE A specific import says the vdev configuration is invalid sqeaky@sqeaky-media-server:/$ sudo zpool import Storage cannot import 'Storage': invalid vdev configuration I should have 4 devices in my ZFS pool: /dev/sda3 /dev/sdd3 /dev/sdc /dev/sdb I have no clue what 805066522130738790 is but I plan on investigating further. I am also trying to figure out how to use zdb to get more information about what the pool thinks is going on. For reference This was setup this way, because at the time this machine/pool was setup it needed certain Linux features and booting from ZFS wasn't yet supported in Linux. The partitions sda1 and sdd1 are in a raid 1 for the operating system and sdd2 and sda2 are in a raid1 for the swap. Any clue on how to recover this ZFS pool?

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• Can't install mplayer or vlc on ubuntu

  - by mirko4

  I am trying to install Mplayer or VLC player on ubuntu feisty but i can't do it. I try with apt-get: Reading package lists... Done Building dependency tree Reading state information... Done You might want to run `apt-get -f install' to correct these: The following packages have unmet dependencies: mplayer: Depends: libasound2 (> 1.0.16) but 1.0.13-1ubuntu5 is to be installed Depends: libavcodec51 (>= 0.svn20080206-8) but it is not going to be installed or libavcodec-unstripped-51 (>= 0.svn20080206-8) but it is not installable Depends: libavformat52 (>= 0.svn20080206-8) but it is not going to be installed or libavformat-unstripped-52 (>= 0.svn20080206-8) but it is not installable Depends: libavutil49 (>= 0.svn20080206-8) but it is not going to be installed or libavutil-unstripped-49 (>= 0.svn20080206-8) but it is not installable Depends: libcaca0 (>= 0.99.beta14-1) but 0.99.beta11.debian-2build1 is to be installed Depends: libcdparanoia0 (>= 3.10.2+debian) but 3.10+debian~pre0-4build1 is to be installed Depends: libcucul0 (>= 0.99.beta14-1) but 0.99.beta11.debian-2build1 is to be installed Depends: libfaad0 (>= 2.6.1) but it is not going to be installed Depends: libfribidi0 (>= 0.10.9) but 0.10.7-4build1 is to be installed Depends: libgif4 (>= 4.1.6) but it is not going to be installed Depends: libjack0 (>= 0.109.2) but it is not going to be installed Depends: liblzo2-2 but it is not going to be installed Depends: libopenal1 but it is not going to be installed Depends: libpostproc51 (>= 0.svn20080206-8) but it is not going to be installed or libpostproc-unstripped-51 (>= 0.svn20080206-8) but it is not installable Depends: libspeex1 (>= 1.2~beta3-1) but 1.1.12-3 is to be installed Depends: libsvga1 Depends: libswscale0 (>= 0.svn20080206-8) but it is not going to be installed or libswscale-unstripped-0 (>= 0.svn20080206-8) but it is not installable Depends: mplayer-skin python-apt: Depends: libapt-inst-libc6.7-6-1.1 Depends: libapt-pkg-libc6.7-6-4.6 scim-gtk2-immodule: Depends: libscim8c2a (>= 1.4.6) but 1.4.4-7ubuntu1 is to be installed scim-modules-socket: Depends: libscim8c2a (>= 1.4.6) but 1.4.4-7ubuntu1 is to be installed E: Unmet dependencies. Try 'apt-get -f install' with no packages (or specify a solution). I try apt-get -f install but it doesn't work neither. What to do please help me ?!

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• Did my registrar screw up or is this how name server propagation works?

  - by Brad

  So my company has a number of domains with a large registrar that shall go unnamed. We are making some changes to our DNS infrastructure and the first of those is we are moving our secondary DNS from one server on site to four servers offsite. So we updated the name servers for each domain at the registrar by removing the entry for the old secondary name server and adding the four new ones. I monitored the old secondary server for requests and when I saw no new requests had been made for 24 hours I shut it down. That was this morning. I assumed at this point everything was good. Unfortunately this was my mistake. I should have gone and made sure name servers at large were returning the correct NS records. So this afternoon we were performing maintenance on our primary DNS server and we shut it down. This is when I started getting alerts from our external monitoring. I checked and sure enough, the DNS server used there reported the only NS record for our primary domain was the primary name server. The new secondary servers were not listed and neither was the old secondary. Is it unreasonable of me to have assumed that because the update was from ns1.mydomain.com ns2.mydomain.com to ns1.mydomain.com ns1.backupdns.com ns2.backupdns.com ns3.backupdns.com ns4.backupdns.com in one step at the registrar that there should be no intermediate state where the only NS record was for ns1.mydomain.com? Going forward to be safe obviously I will always leave the old name servers alone until after I'm 100% sure the new ones have propagated and only then remove the old name servers from the registrar. However, I'd still like to know if my registrar screwed up or if my expectation was unreasonable.

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• processes slow after some time of actively running

  - by Yervand Aghababyan

  i have several cron jobs running on an ubuntu machine. each one does some pretty heavy load stuff. The cron jobs are parsing files and the bigger the file the longer it takes them to parse it. The strange thing is that if i make the files too big ( like 30mb) the script kind of hangs. It starts processing them really enthusiastically but after some time (something like 5-10 minutes) the cpu usage of the process drops a lot and it gets into some "zombie" state. If prior to this the process in htop was using 70-80% of the CPU then after this drop occurs it slows down to something like 5-10%. the load average drops down as well. The status of the processes sometimes changes to D in htop, which AFAIR stands for zombie. Today i noticed the same behavior of processes of mysql when executing heavy queries (a query took something like 4 hours to execute). the cron jobs are mostly php and during their processing most of the CPU eats the php process and not mysql. so i think the issue is not with a specific language/program but with the way the processes are "managed". The only other place i've seen similar behavior was on my Amazon EC2 micro instance when after some aggressive use of CPU the CPU quota was taking effect and everything was slowing down dramatically. This is a dedicated machine running ubuntu. what may be the cause?

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• Change source address based on destination IP

  - by hgj

  We have several "router" machines that gather a lot of external IP addresses on the same host and redirect, NAT or proxy the traffic to the internal network. They also act as routers for the machines on the internal network. This works fine, however I am unable to make the routing table, so I can change the source address, based on the destination a machine from the internal network want to access. Let's say I have a router, that has public addresses P1 (5.5.5.1/24) and P2 (5.5.5.2/24). All traffic goes through P1, but if necessary, the host is reachable on P2 too. This looks like this and works fine: > ip addr ... 1: eth1: <BROADCAST,MULTICAST,UP,LOWER_UP> mtu 1500 qdisc pfifo_fast state UP qlen 1000 link/ether aa:bb:cc:dd:ee:11 brd ff:ff:ff:ff:ff:ff inet 5.5.5.1/24 brd 5.5.5.255 scope global eth1 inet 5.5.5.2/24 brd 5.5.5.255 scope global secondary eth1:p2 ... Now I want to use P2 as the source address, if I want to access the Google DNS service for example (8.8.8.8). So I add a row in the routing table like: > ip route add 8.8.8.8 via 5.5.5.254 dev eth1 src 5.5.5.2 > ip route ... default via 5.5.5.254 dev eth1 5.5.5.0/24 dev eth1 proto kernel scope link src 5.5.5.1 8.8.8.8 via 5.5.5.254 dev eth1 src 5.5.5.2 ... But this does not work. If I ping 8.8.8.8, the host still uses P1 as the source address, and does not use P2 at all for outgoing connections. Am I doing it right? I guess not...

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• No sound out of headphone port

  - by Thanatos

  I cannot get sound out of the headphone port. Headphones are plugged in, and sound comes out of the internal speakers. Windows behaves normally (sound switches to headphones when headphones are inserted). It did work in Linux at one point, but something changed, we're just not sure what. Rebooting doesn't fix. This appears to occur whether or not PulseAudio is running. Things I've tried: Rebooting. No effect. Booting into Windows. It works properly, so probably not a hardware issue. All of alsamixer. My only controls are this: "Master" Volume bar & mutable, unmuted. Controls volume. "PCM" Volume bar only. 100%. "S/PDIF" Mutable only, currently muted, has no effect. "S/PDIF" Default PCM", Mutable only, currently unmuted, has no effect. Killing PulseAudio. No effect. (It also won't stay dead! Something appears to be restarting it, and I can't tell what, but it is annoying as fuck.) alsactl init 0, no effect. sudo rm -f /var/lib/alsa/asound.state, no effect. General system info: Ubuntu 10.04 LTS Toshiba Satellite T135D-S1324 lspci says I have: 00:14.2 Audio device: ATI Technologies Inc SBx00 Azalia (Intel HDA) 01:05.1 Audio device: ATI Technologies Inc RS780 Azalia controller

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• High data on recv-q buffer and thread lock on java.io.BufferedInputStream in linux

  - by Sagar Patel

  We have a java application running on linux (ubuntu server). We have been facing high recv-q problem since quite some time. Application gets hang and does not read data from socket every few hours. In thread dump, we have found below stack trace. "Receiver-146" daemon prio=10 tid=0x00007fb3fc010000 nid=0x7642 runnable [0x00007fb5906c5000] java.lang.Thread.State: RUNNABLE at java.net.SocketInputStream. socketRead0(Native Method) at java.net.SocketInputStream.read(SocketInputStream.java:150) at java.net.SocketInputStream.read(SocketInputStream.java:121) at java.io.BufferedInputStream.fill(BufferedInputStream.java:235) at java.io.BufferedInputStream.read1(BufferedInputStream.java:275) at java.io.BufferedInputStream.read(BufferedInputStream.java:334) - locked <0x00000007688f1ff0> (a java.io.BufferedInputStream) at org.smpp.TCPIPConnection.receive(TCPIPConnection.java:413) at org.smpp.ReceiverBase.receivePDUFromConnection(ReceiverBase.java:197) at org.smpp.Receiver.receiveAsync(Receiver.java:351) at org.smpp.ReceiverBase.process(ReceiverBase.java:96) at org.smpp.util.ProcessingThread.run(ProcessingThread.java:199) at java.lang.Thread.run(Thread.java:722) We are not able to trace the exact reason behind this? Kindly help. We are using 16 core machine and load on the system is around 30-40 at the time of issue. We use command ss dst <ip> to find out recv-q. Recently we have been facing issues with recv-q size getting hung, were in receive buffer gets stuck at some point of time. But recvQ size is not decreasing and as a result we are losing a lot of hits from the other side, our application is not accepting any data.

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• How does one skip “Windows did not shut down successfully” in Win7-64?

  - by XenonofArcticus

  Migrating an app from an expensive and unreliable dedicated embedded x86 box running WinXP-embedded to COTS hardware (Dell E6410 laptop) running normal Win7-64. At this time, it's not feasible to deploy using Windows 7 embedded. The problem is, that the system is still sort of "embedded". The power could shut off at virtually any time without prior warning. We've stripped the OS down and removed the battery capability so that it will power down as desired. The app never writes to the disk, so it's not like we're going to corrupt anything terribly. The system is essentially idle after our app is up and running (with the exception of some computation, graphics, and TCP/IP and serial communications) so the OS enters a pretty stable state rather quickly. After a power-loss however, it rightly complains that Windows did not shut down successfully and presents the user with the Windows Error Recovery text screen. If left alone, it does eventually move on booting just fine, but we'd like to skip that step if possible. WinXP-embedded is designed to do this automatically, so I know it's possible. I've looked at the Kernel Switches but I didn't see anything documented for "Skip Windows Error Recovery". I've also read extensively on the startup process: http://homepage.ntlworld.com./jonathan.deboynepollard/FGA/windows-nt-6-boot-process.html I know I can disable the auto chkdsk in the registry, but that's not the same thing either. So, how do I streamline the boot process to not hassle the user about a situation that will be the regular normal situation?

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• Enable bitlocker an save key to share

  - by user273694

  I have searched all over the web but cannot find a complete answer to this: How to enable Bitlocker on a laptop with TPM, and store a file with the Bitlocker recovery key and TPM password by USING THE manage-bde command line tool. The file should be the same as when created in the Bitlocker manager UI. I DO NOT want to save to AD. The same question was asked here but was not answered correctly. The goal is to write a script to be used with an endpoint manager. I have tried the following: manage-bde -on C: Works fine, but does not create or save a key. manage-bde -on C: -rk C:\myfolder\ and manage-bde -on C: -RecoveryKey C:\myfolder\ -rp The output from the last two methods state that a key has been saved to c:\myfolder and so on, but that is not the case. It also says that I have to: Save the password in a secure location Insert a USB flash drive with an external key file into the computer. Restart and run hardware test type "manage-bde -status" to check if the hardware test succeeded After a restart, I get an error saying that Bitlocker could not be enabled because the bitlocker startup key or recovery kpassword cannot be found on the USB device.... C: was not encrypted. Why am I asked to insert a USB?? I simply want to encrypt the hard drive and save the recovery information to a file automatically. Is that too much to ask? Help please!

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• Adobe Reader XI doesn't allow the editing of fields in a document after it's been edited?

  - by leeand00

  One of the users at our company has a *.pdf file she received from the state of Pennsylvania. The version of Adobe Reader she is using is Adobe Reader XI 11.0.3. She uses this pdf file to send in a report. Her workflow goes like this: She makes a copy of the file. She opens the file and the file displays in purple at the top: Please fill out the following form. You can save data typed into this form. Highlight Existing Fields She fills in the specifics by entering values into the form fields. A few weeks later she returns to the same pdf document and can no longer edit the fields, instead she gets the following message: "This document enabled extended features in Adobe Reader. The document has been changed since it was created and use of extended features is no longer available. Please contact the author for the original version of this document." She's also running Windows 7 and I've been told that the issue was once fixed by setting compatibility mode on Adobe Reader XI to Windows XP SP3.

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• SFTP access without hassle

  - by enobayram

  I'm trying to provide access to a local folder for someone over the internet. After googling around a bit, I've come to the conclusion that SFTP is the safest thing to expose through the firewall to the chaotic and evil world of the Internet. I'm planning to use the openssh-server to this end. Even though I trust that openssh will stop a random attacker, I'm not so sure about the security of my computer once someone is connected through ssh. In particular, even if I don't give that person's user account any privileges whatsoever, he might just be able to "su" to, say, "nobody". And since I was never worried about such things before, I might have given some moderate privileges to nobody at some point (not sudo rights surely!). I would of course value your comments about giving privileges to nobody in the first place, but that's not the point, really. My aim is to give SFTP access to someone in such a sandboxed state that I shouldn't need to worry about such things (at least not more so than I should have done before). Is this really possible? Am I speaking nonsense or worried in vain?

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• Use preforker(ruby gem) with supervisor

  - by user1548832

  I also asked same question on stackoverflow.com http://stackoverflow.com/questions/13871169/use-preforkerruby-gem-with-supervisor But, superuser.com might much help to me. Can anyone amswer this? I want to run a server program using preforker ruby gem with supervisor. But error has occured. I wrote a following test program using preforker. #!/usr/bin/env ruby require 'rubygems' require 'preforker' Preforker.new(:app_name => 'test-preforker', :timeout => 60, :workers => 1) do |master| while master.wants_me_alive? do puts "hello" sleep 10 end end.run And a following supervisor config. [program:test-preforker] command=/home/tkono/tmp/test-preforker.rb stdout_logfile_maxbytes=1MB stderr_logfile_maxbytes=1MB stdout_logfile=/var/log/%(program_name)s.log stderr_logfile=/var/log/%(program_name)s.log autorestart=true Then, reload supervisor. # supervisorctl reload Restarted supervisord Here is the log file of supervisor. 2012-12-13 17:50:47,161 CRIT Supervisor running as root (no user in config file) 2012-12-13 17:50:47,163 WARN Included extra file "/etc/supervisor.d/test-preforker.ini" during parsing 2012-12-13 17:50:47,209 INFO RPC interface 'supervisor' initialized 2012-12-13 17:50:47,213 CRIT Server 'unix_http_server' running without any HTTP authentication checking 2012-12-13 17:50:47,215 INFO supervisord started with pid 12437 2012-12-13 17:50:48,231 INFO spawned: 'test-preforker' with pid 12440 2012-12-13 17:50:48,233 INFO exited: test-preforker (exit status 1; not expected) 2012-12-13 17:50:49,248 INFO spawned: 'test-preforker' with pid 12441 2012-12-13 17:50:49,261 INFO exited: test-preforker (exit status 1; not expected) 2012-12-13 17:50:51,267 INFO spawned: 'test-preforker' with pid 12442 2012-12-13 17:50:51,284 INFO exited: test-preforker (exit status 1; not expected) 2012-12-13 17:50:54,305 INFO spawned: 'test-preforker' with pid 12443 2012-12-13 17:50:54,308 INFO exited: test-preforker (exit status 1; not expected) 2012-12-13 17:50:55,311 INFO gave up: test-preforker entered FATAL state, too many start retries too quickly Please tell me what is wrong? A program using preforker cannot run with supervisor? preforker https://github.com/dcadenas/preforker supervisor http://supervisord.org/index.html

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• "Dictionary problem." Error with VMPlayer

  - by George Mauer

  I'm pretty new to using vmware virtualization (been a virtualbox user) so I'm hoping you guys can help me out. I recently got an external usb disk containing a vm for a client, downloaded vmplayer, set it up with "Open a Virtual Machine", ran it, easy as pie. After working with it a bit this morning, I shut the VM down and now trying to start it back up again I get this: I tried removing the vm from my library, now it happens whenever I try to add it back in. In the meantime, I can still access other virtual machines so it seems like the problem might be with the virtual disk. So two questions: This is obviously not a very helpful error message. Where can I go to get more information? My Application EventLog doesn't contain anything from VMWare. What steps can I take to fix the problem? Edit: A couple more pieces of information. I did not take any snapshots. I don't think VM Player even has that ability. I have a zip file of (what I assume) is the state of the VM when it was sent to me. I cannot unzip it as it is huge and simply requires more HD space than I have available but I did extract the vmx file and examine it. Other than the UUIDs and the fact that mine reads cleanShutdown = "FALSE" they are identical. The log contains the following lines Jun 23 10:11:18.080: vmx| SNAPSHOT: SnapshotConfigInfoRead: Unable to load dict from 'E:....\MachineName.vmsd'. Jun 23 10:11:18.080: vmx| SNAPSHOT: SnapshotConfigInfoRead failed for file 'E:....\MachineName.vmx': Dictionary problem (6) Jun 23 10:11:18.082: vmx| SNAPSHOT: Snapshot_TimeStampTiers failed: Dictionary problem (6)

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• Dell laptop keyboard doesn't work

  - by Tam

  I'm trying to fix my in-laws laptop, it's a Dell Studio 1745 that's running Windows 7 64 bit. The problem is that most of the keys on the keyboard do not work. The function keys work and the caps lock and numpad keys work, but no other keys do. If I hit the F2 key enough times when starting up, I can get to the BIOS, but after that even the function keys stop working. If I let it go all the way to the Windows login screen, I can see that the caps lock and num lock work - little images on screen actually appear, but they don't toggle the state of the key, i.e.,capslock is always off, numlock is always off. Using the fn+function combo works, so changing the brightness, etc. works fine. I'm stumped. I've tried disconnecting power and battery and leaving it for an hour or so before starting up but that hasn't helped either. Also - this might be a red herring - the touchpad is failing as well, the MS Device Manager says that it's failing with status 10, "unable to start device"

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• Grayed-Out Sleep and Hibernate Options on Windows 7 After Updating Graphics Driver

  - by Maxim Zaslavsky

  I have a Gateway M275 Tablet PC, on which I've installed Windows 7 Ultimate. The laptop is quite old, so there aren't any Win7 drivers for it, not to mention any Vista drivers. Win7 has been working for some time, but I noticed that my video output wasn't working. I went into Device Manager and found that I didn't have a driver for my video card: it just recognized it as the standard one. I searched online and found an XP driver for it, released by Gateway. Device Manager accepted this driver and prompted me to reboot. After that, I noticed that my Sleep and Hibernate options in the Shut Down menu have been grayed-out. I looked online and found that many people are attributing this to display drivers, as such an old driver would surely not be compatible with the standby procedures Windows 7 uses. To make it clear: I was able to Sleep and Hibernate before updating the drivers; now, I can't. Running powercfg /a gives me, "An internal system component has disabled this standby state," for each available standby mode. Is there some way that the driver can be modified to support hibernation? The new driver fixed my video output problem, but I guess hibernation is more important for me. If not, what steps should I take to remove the driver and just leave the standard Windows one, which previously supported hibernation and sleep on this computer? Thanks in advance.

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• Windows Server 2012 licensing issue preventing RDP connections?

  - by QF_Developer

  I am witnessing an unusual behaviour on 1 of 5 Windows Server 2012 R2 machines (clean install) that is preventing any remote connections from being established via RDP. I have run through the prerequisites for RDP here but I am finding that any remote connection attempt instantly stops the "Windows Protection Service". When I check the event logs I see the following entry. The Software Protection Service has stopped Event ID: 903 Source: Security-SPP From what I have read Security-SPP is tasked with enforcing activation and licensing, it appears that RDP requires this service to be in the running state. Is it possible that I have inadvertently activated this instance of Windows with a key that has already been associated to another instance (We have 5 keys as part of an MSDN subscription)? Would this be sufficient to block RDP access? When I look under System Properties (Windows Activation) it states that Windows is activated and there are no other obvious indicators that there's a licensing issue. EDIT 1: I ran a Powershell script to display the product keys for all servers in order to check for any duplication. For the problematic server I am getting the message The RPC server is unavailable.

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