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  • Great Customer Service Example

    - by MightyZot
    A few days ago I wrote about what I consider a poor customer service interaction with TiVo, a company that I have been faithful to for the past 12 years or so. In that post I talked about how they helped me, but I felt like I was doing something wrong at the end of the call – when in reality I was just following through with an offer that TiVo made possible through my cable company. Today I had a wonderful customer service interaction with American Express, another company that I have been loyal to for many years.(I am a Gold Card member.) I like my Amex card because I can use it for big purchases and it forces me to pay them off at the end of the month. Well, the reality is that I’m not always so good at doing that, so sometimes my payments are over a couple of months.  :) A few days ago I received an email from “American Express” fraud detection. The email stated that I should call a toll free number and have the last four digits of my card handy. I grew up during the BBS era with some creative and somewhat mischievous friends. I’ve learned to be extremely cautious with regard to my online life! So, I did what you would expect…I sent them a nice reply that said “Go screw yourself.” For the past couple of days someone has been trying to call me and I assumed it was the same prankster trying to get the last four digits of my card. The last caller left a message indicating that they were from American Express and they wanted to talk to me about my card. After looking up their customer service numbers on the www.americanexpress.com web site, I called and was put through to the fraud detection group. The rep explained that there were some charges on my wife’s card that did not fit our purchase profile. She went through each charge and, for the most part, they looked like charges my wife may have made. My wife had asked to use the card for some Christmas shopping during the same timeframe as the charges. The American Express rep very politely explained that these looked out of character to her. She continued through the charges. She listed a charge for $160 – at this point my adrenaline started kicking in. My wife said she was going to charge about $25 or $30 dollars, not $160. Next, the rep listed a charge for over $1200. Uh oh!! Now I know that my account has been compromised. I informed the rep that we definitely did not make those charges. She replied with, “that’s ok Mr Pope, we declined those charges as well as some others.” We went through the pending charges and there were a couple more that were questionable. The rep very patiently waited while I called my wife on my office phone to verify the charges. Sure enough, my wife had not ordered anything from Netflix or purchased anything with Yahoo Wallet! “No problem Mr Pope, we will remove those charges as well.” “We are going to cancel your wife’s card and send her a new one. She will receive it by 7pm tomorrow via Federal Express. Please watch your statements over the next couple of months. If you notice anything fishy, give us a call and we will take care of it for you.” (Wow, I’m thinking to myself!) “Is there anything else I can help you with Mr Pope?” “Nope, thank you very much for catching this so early and declining those charges!”, I said smiling. Apparently she could hear me smiling on the other end of the phone line because she replied with “keep smiling Mr Pope and have a good rest of your week.” Now THAT’s customer service!  Thank you American Express!!! I shall remain an ever faithful customer. Interesting…

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  • A tale of two useful utilities

    - by TATWORTH
    This time I want to introduce you to two utilities that both have a tail! The first is the BeaverTail ADSI browser at http://adsi.mvps.org/adsi/CSharp/beavertail.html. This is a useful utility for doing active directory queries. This is free for both personal and commercial use. The souece code is also available. The second is a windows equivalent to the unit tail command to allow easy reading of flat file logs. This is free for personal use but must be registered for commercial use. Download it from http://www.uvviewsoft.com/logviewer/

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  • Silverlight Cream for May 30, 2010 -- #873

    - by Dave Campbell
    In this Issue: Matthias Shapiro, Colin Blair(-2-), Mike Snow, Marlon Grech, Victor Gaudioso. Shoutout: If you're going to be anywhere near Mission Viejo, California on June 19th, set your calendar for this Victor Gaudioso event: New Speaking Event: Microsoft Book Signing/Silverlight 4 Presentation SilverLaw has another example of his Flexible surface app up: Drag & Drop Flexible Surface - Silverlight 4 From SilverlightCream.com: Silverlight 4 Binding and StringFormat in XAML Matthias Shapiro has a discussion posted about StringFormat binding in Silverlight 4 ... he dug in hard on this... well worth a read. View Model Collection Properties for WCF RIA Services Colin Blair is discussing some possibilities for exposing collections of entities from the ViewModel... his favorite: PagedCollectionView. The next post discusses this deeper. Advanced Paged Collection View Colin Blair continues in more depth on the PagedCollectionView, this time handling paging, sorting, and multiple loads. Silverlight Tip of the day #25 – Detecting Validation Errors on Submit Mike Snow's latest Tip of the Day is up and is about validation - specifically validating after your user has pressed "OK" INotifyPropertyChanged… I am fed up of handling events just to know when a property changed Marlon Grech has an Rx-less solution to code notifications of properties changing... this is a WPF and Silverlight solution and all the code is downloadable. New Silverlight Video Tutorial: How to Add Multiple BitmapEffects to One Object Victor Gaudioso's latest outing is in response to a query from a reader and is a video tutorial showing how to add multiple bitmap effects to one object. Stay in the 'Light! Twitter SilverlightNews | Twitter WynApse | WynApse.com | Tagged Posts | SilverlightCream Join me @ SilverlightCream | Phoenix Silverlight User Group Technorati Tags: Silverlight    Silverlight 3    Silverlight 4    Windows Phone MIX10

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  • AWS: setting up auto-scale for EC2 instances

    - by Elton Stoneman
    Originally posted on: http://geekswithblogs.net/EltonStoneman/archive/2013/10/16/aws-setting-up-auto-scale-for-ec2-instances.aspxWith Amazon Web Services, there’s no direct equivalent to Azure Worker Roles – no Elastic Beanstalk-style application for .NET background workers. But you can get the auto-scale part by configuring an auto-scaling group for your EC2 instance. This is a step-by-step guide, that shows you how to create the auto-scaling configuration, which for EC2 you need to do with the command line, and then link your scaling policies to CloudWatch alarms in the Web console. I’m using queue size as my metric for CloudWatch,  which is a good fit if your background workers are pulling messages from a queue and processing them.  If the queue is getting too big, the “high” alarm will fire and spin up a new instance to share the workload. If the queue is draining down, the “low” alarm will fire and shut down one of the instances. To start with, you need to manually set up your app in an EC2 VM, for a background worker that would mean hosting your code in a Windows Service (I always use Topshelf). If you’re dual-running Azure and AWS, then you can isolate your logic in one library, with a generic entry point that has Start() and Stop()  functions, so your Worker Role and Windows Service are essentially using the same code. When you have your instance set up with the Windows Service running automatically, and you’ve tested it starts up and works properly from a reboot, shut the machine down and take an image of the VM, using Create Image (EBS AMI) from the Web Console: When that completes, you’ll have your own AMI which you can use to spin up new instances, and you’re ready to create your auto-scaling group. You need to dip into the command-line tools for this, so follow this guide to set up the AWS autoscale command line tool. Now we’re ready to go. 1. Create a launch configuration This launch configuration tells AWS what to do when a new instance needs to be spun up. You create it with the as-create-launch-config command, which looks like this: as-create-launch-config sc-xyz-launcher # name of the launch config --image-id ami-7b9e9f12 # id of the AMI you extracted from your VM --region eu-west-1 # which region the new instance gets created in --instance-type t1.micro # size of the instance to create --group quicklaunch-1 #security group for the new instance 2. Create an auto-scaling group The auto-scaling group links to the launch config, and defines the overall configuration of the collection of instances: as-create-auto-scaling-group sc-xyz-asg # auto-scaling group name --region eu-west-1 # region to create in --launch-configuration sc-xyz-launcher # name of the launch config to invoke for new instances --min-size 1 # minimum number of nodes in the group --max-size 5 # maximum number of nodes in the group --default-cooldown 300 # period to wait (in seconds) after each scaling event, before checking if another scaling event is required --availability-zones eu-west-1a eu-west-1b eu-west-1c # which availability zones you want your instances to be allocated in – multiple entries means EC@ will use any of them 3. Create a scale-up policy The policy dictates what will happen in response to a scaling event being triggered from a “high” alarm being breached. It links to the auto-scaling group; this sample results in one additional node being spun up: as-put-scaling-policy scale-up-policy # policy name -g sc-psod-woker-asg # auto-scaling group the policy works with --adjustment 1 # size of the adjustment --region eu-west-1 # region --type ChangeInCapacity # type of adjustment, this specifies a fixed number of nodes, but you can use PercentChangeInCapacity to make an adjustment relative to the current number of nodes, e.g. increasing by 50% 4. Create a scale-down policy The policy dictates what will happen in response to a scaling event being triggered from a “low” alarm being breached. It links to the auto-scaling group; this sample results in one node from the group being taken offline: as-put-scaling-policy scale-down-policy -g sc-psod-woker-asg "--adjustment=-1" # in Windows, use double-quotes to surround a negative adjustment value –-type ChangeInCapacity --region eu-west-1 5. Create a “high” CloudWatch alarm We’re done with the command line now. In the Web Console, open up the CloudWatch view and create a new alarm. This alarm will monitor your metrics and invoke the scale-up policy from your auto-scaling group, when the group is working too hard. Configure your metric – this example will fire the alarm if there are more than 10 messages in my queue for over a minute: Then link the alarm to the scale-up policy in your group: 6. Create a “low” CloudWatch alarm The opposite of step 4, this alarm will trigger when the instances in your group don’t have enough work to do (e.g fewer than 2 messages in the queue for 1 minute), and will invoke the scale-down policy. And that’s it. You don’t need your original VM as the auto-scale group has a minimum number of nodes connected. You can test out the scaling by flexing your CloudWatch metric – in this example, filling up a queue from a  stub publisher – and watching AWS create new nodes as required, then stopping the publisher and watch AWS kill off the spare nodes.

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  • Code Bubbles: Disruption comes to the IDE

    - by andrewbrust
    If you’re like me, you might see the open source Eclipse IDE as a copy or, more generously, a port of the Microsoft’s Visual Studio for the non-.NET world.  It’s not that Microsoft invented the IDE (I would credit Borland with that), but they really took the idea and ran with it for the first version of Visual Studio .NET in 2002.  The question is whether someone outside of Microsoft could take the modern IDE yet another major step forward in both principle and productivity. I think that has actually happened already, and I think the innovator in question is a second-year Computer Science PhD student at Brown, named Andrew Bragdon.  His project, which he calls Code Bubbles, is an IDE that allows for editing, debugging and exploration of code in “bubbles” which remind me a little bit of the discrete note tiles on OneNote…but they’re much more than that.  Bubbles actually allow for call stack traversal, saved debug sessions, sophisticated breakpoint and value watch behaviors and more.  And because bubbles, unlike windows, are borderless, and focus on code fragments rather than whole files, the de-cluttering effect is unbelievably liberating.  The best way to understand what Code Bubbles does is to watch the screencast video:     Code Bubbles is an IDE for Java development.  Why didn’t Microsoft come up with something like this for .NET devs?  Between the existing features in Visual Studio 2010, its WPF code editor, and the fact that OneNote’s UI bears some affinity to Code Bubbles’, it’s interesting that Microsoft still has not thought outside of its own “box” to get us something like this. Heck, that’s easy for me to say.  But it’s easy for you to say that you’d like something like this in Visual Studio sometime soon.  That’s because the ASP.NET site within UserVoice is taking votes on this very issue.  Just click this link and vote! Thanks to my fellow Microsoft Regional Director Sondre Bjellås for making me aware of Code Bubbles, and to RD Steve Smith for creating the UserVoice voting option.

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  • Azure WNS to Win8 - Push Notifications for Metro Apps

    - by JoshReuben
    Background The Windows Azure Toolkit for Windows 8 allows you to build a Windows Azure Cloud Service that can send Push Notifications to registered Metro apps via Windows Notification Service (WNS). Some configuration is required - you need to: Register the Metro app for Windows Live Application Management Provide Package SID & Client Secret to WNS Modify the Azure Cloud App cscfg file and the Metro app package.appxmanifest file to contain matching Metro package name, SID and client secret. The Mechanism: These notifications take the form of XAML Tile, Toast, Raw or Badge UI notifications. The core engine is provided via the WNS nuget recipe, which exposes an API for constructing payloads and posting notifications to WNS. An application receives push notifications by requesting a notification channel from WNS, which returns a channel URI that the application then registers with a cloud service. In the cloud service, A WnsAccessTokenProvider authenticates with WNS by providing its credentials, the package SID and secret key, and receives in return an access token that the provider caches and can reuse for multiple notification requests. The cloud service constructs a notification request by filling out a template class that contains the information that will be sent with the notification, including text and image references. Using the channel URI of a registered client, the cloud service can then send a notification whenever it has an update for the user. The package contains the NotificationSendUtils class for submitting notifications. The Windows Azure Toolkit for Windows 8 (WAT) provides the PNWorker sample pair of solutions - The Azure server side contains a WebRole & a WorkerRole. The WebRole allows submission of new push notifications into an Azure Queue which the WorkerRole extracts and processes. Further background resources: http://watwindows8.codeplex.com/ - Windows Azure Toolkit for Windows 8 http://watwindows8.codeplex.com/wikipage?title=Push%20Notification%20Worker%20Sample - WAT WNS sample setup http://watwindows8.codeplex.com/wikipage?title=Using%20the%20Windows%208%20Cloud%20Application%20Services%20Application – using Windows 8 with Cloud Application Services A bit of Configuration Register the Metro apps for Windows Live Application Management From the current app manifest of your metro app Publish tab, copy the Package Display Name and the Publisher From: https://manage.dev.live.com/Build/ Package name: <-- we need to change this Client secret: keep this Package Security Identifier (SID): keep this Verify the app here: https://manage.dev.live.com/Applications/Index - so this step is done "If you wish to send push notifications in your application, provide your Package Security Identifier (SID) and client secret to WNS." Provide Package SID & Client Secret to WNS http://msdn.microsoft.com/en-us/library/windows/apps/hh465407.aspx - How to authenticate with WNS https://appdev.microsoft.com/StorePortals/en-us/Account/Signup/PurchaseSubscription - register app with dashboard - need registration code or register a new account & pay $170 shekels http://msdn.microsoft.com/en-us/library/windows/apps/hh868184.aspx - Registering for a Windows Store developer account http://msdn.microsoft.com/en-us/library/windows/apps/hh868187.aspx - Picking a Microsoft account for the Windows Store The WNS Nuget Recipe The WNS Recipe is a nuget package that provides an API for authenticating against WNS, constructing payloads and posting notifications to WNS. After installing this package, a WnsRecipe assembly is added to project references. To send notifications using WNS, first register the application at the Windows Push Notifications & Live Connect portal to obtain Package Security Identifier (SID) and a secret key that your cloud service uses to authenticate with WNS. An application receives push notifications by requesting a notification channel from WNS, which returns a channel URI that the application then registers with a cloud service. In the cloud service, the WnsAccessTokenProvider authenticates with WNS by providing its credentials, the package SID and secret key, and receives in return an access token that the provider caches and can reuse for multiple notification requests. The cloud service constructs a notification request by filling out a template class that contains the information that will be sent with the notification, including text and image references.Using the channel URI of a registered client, the cloud service can then send a notification whenever it has an update for the user. var provider = new WnsAccessTokenProvider(clientId, clientSecret); var notification = new ToastNotification(provider) {     ToastType = ToastType.ToastText02,     Text = new List<string> { "blah"} }; notification.Send(channelUri); the WNS Recipe is instrumented to write trace information via a trace listener – configuratively or programmatically from Application_Start(): WnsDiagnostics.Enable(); WnsDiagnostics.TraceSource.Listeners.Add(new DiagnosticMonitorTraceListener()); WnsDiagnostics.TraceSource.Switch.Level = SourceLevels.Verbose; The WAT PNWorker Sample The Azure server side contains a WebRole & a WorkerRole. The WebRole allows submission of new push notifications into an Azure Queue which the WorkerRole extracts and processes. Overview of Push Notification Worker Sample The toolkit includes a sample application based on the same solution structure as the one created by theWindows 8 Cloud Application Services project template. The sample demonstrates how to off-load the job of sending Windows Push Notifications using a Windows Azure worker role. You can find the source code in theSamples\PNWorker folder. This folder contains a full version of the sample application showing how to use Windows Push Notifications using ASP.NET Membership as the authentication mechanism. The sample contains two different solution files: WATWindows.Azure.sln: This solution must be opened with Visual Studio 2010 and contains the projects related to the Windows Azure web and worker roles. WATWindows.Client.sln: This solution must be opened with Visual Studio 11 and contains the Windows Metro style application project. Only Visual Studio 2010 supports Windows Azure cloud projects so you currently need to use this edition to launch the server application. This will change in a future release of the Windows Azure tools when support for Visual Studio 11 is enabled. Important: Setting up the PNWorker Sample Before running the PNWorker sample, you need to register the application and configure it: 1. Register the app: To register your application, go to the Windows Live Application Management site for Metro style apps at https://manage.dev.live.com/build and sign in with your Windows Live ID. In the Windows Push Notifications & Live Connect page, enter the following information. Package Display Name PNWorker.Sample Publisher CN=127.0.0.1, O=TESTING ONLY, OU=Windows Azure DevFabric 2. 3. Once you register the application, make a note of the values shown in the portal for Client Secret,Package Name and Package SID. 4. Configure the app - double-click the SetupSample.cmd file located inside the Samples\PNWorker folder to launch a tool that will guide you through the process of configuring the sample. setup runs a PowerShell script that requires running with administration privileges to allow the scripts to execute in your machine. When prompted, enter the Client Secret, Package Name, and Package Security Identifier you obtained previously and wait until the tool finishes configuring your sample. Running the PNWorker Sample To run this sample, you must run both the client and the server application projects. 1. Open Visual Studio 2010 as an administrator. Open the WATWindows.Azure.sln solution. Set the start-up project of the solution as the cloud project. Run the app in the dev fabric to test. 2. Open Visual Studio 11 and open the WATWindows.Client.sln solution. Run the Metro client application. In the client application, click Reopen channel and send to server. à the application opens the channel and registers it with the cloud application, & the Output area shows the channel URI. 3. Refresh the WebRole's Push Notifications page to see the UI list the newly registered client. 4. Send notifications to the client application by clicking the Send Notification button. Setup 3 command files + 1 powershell script: SetupSample.cmd –> SetupWPNS.vbs –> SetupWPNS.cmd –> SetupWPNS.UpdateWPNSCredentialsInServiceConfiguration.ps1 appears to set PackageName – from manifest Client Id package security id (SID) – from registration Client Secret – from registration The following configs are modified: WATWindows\ServiceConfiguration.Cloud.cscfg WATWindows\ServiceConfiguration.Local.cscfg WATWindows.Client\package.appxmanifest WatWindows.Notifications A class library – it references the following WNS DLL: C:\WorkDev\CountdownValue\AzureToolkits\WATWindows8\Samples\PNWorker\packages\WnsRecipe.0.0.3.0\lib\net40\WnsRecipe.dll NotificationJobRequest A DataContract for triggering notifications:     using System.Runtime.Serialization; using Microsoft.Windows.Samples.Notifications;     [DataContract]     [KnownType(typeof(WnsAccessTokenProvider))] public class NotificationJobRequest     {               [DataMember] public bool ProcessAsync { get; set; }          [DataMember] public string Payload { get; set; }         [DataMember] public string ChannelUrl { get; set; }         [DataMember] public NotificationType NotificationType { get; set; }         [DataMember] public IAccessTokenProvider AccessTokenProvider { get; set; }         [DataMember] public NotificationSendOptions NotificationSendOptions{ get; set; }     } Investigated these types: WnsAccessTokenProvider – a DataContract that contains the client Id and client secret NotificationType – an enum that can be: Tile, Toast, badge, Raw IAccessTokenProvider – get or reset the access token NotificationSendOptions – SecondsTTL, NotificationPriority (enum), isCache, isRequestForStatus, Tag   There is also a NotificationJobSerializer class which basically wraps a DataContractSerializer serialization / deserialization of NotificationJobRequest The WNSNotificationJobProcessor class This class wraps the NotificationSendUtils API – it periodically extracts any NotificationJobRequest objects from a CloudQueue and submits them to WNS. The ProcessJobMessageRequest method – this is the punchline: it will deserialize a CloudQueueMessage into a NotificationJobRequest & send pass its contents to NotificationUtils to SendAsynchronously / SendSynchronously, (and then dequeue the message).     public override void ProcessJobMessageRequest(CloudQueueMessage notificationJobMessageRequest)         { Trace.WriteLine("Processing a new Notification Job Request", "Information"); NotificationJobRequest pushNotificationJob =                 NotificationJobSerializer.Deserialize(notificationJobMessageRequest.AsString); if (pushNotificationJob != null)             { if (pushNotificationJob.ProcessAsync)                 { Trace.WriteLine("Sending the notification asynchronously", "Information"); NotificationSendUtils.SendAsynchronously( new Uri(pushNotificationJob.ChannelUrl),                         pushNotificationJob.AccessTokenProvider,                         pushNotificationJob.Payload,                         result => this.ProcessSendResult(pushNotificationJob, result),                         result => this.ProcessSendResultError(pushNotificationJob, result),                         pushNotificationJob.NotificationType,                         pushNotificationJob.NotificationSendOptions);                 } else                 { Trace.WriteLine("Sending the notification synchronously", "Information"); NotificationSendResult result = NotificationSendUtils.Send( new Uri(pushNotificationJob.ChannelUrl),                         pushNotificationJob.AccessTokenProvider,                         pushNotificationJob.Payload,                         pushNotificationJob.NotificationType,                         pushNotificationJob.NotificationSendOptions); this.ProcessSendResult(pushNotificationJob, result);                 }             } else             { Trace.WriteLine("Could not deserialize the notification job", "Error");             } this.queue.DeleteMessage(notificationJobMessageRequest);         } Investigation of NotificationSendUtils class - This is the engine – it exposes Send and a SendAsyncronously overloads that take the following params from the NotificationJobRequest: Channel Uri AccessTokenProvider Payload NotificationType NotificationSendOptions WebRole WebRole is a large MVC project – it references WatWindows.Notifications as well as the following WNS DLL: \AzureToolkits\WATWindows8\Samples\PNWorker\packages\WnsRecipe.0.0.3.0\lib\net40\NotificationsExtensions.dll Controllers\PushNotificationController.cs Notification related namespaces:     using Notifications;     using NotificationsExtensions;     using NotificationsExtensions.BadgeContent;     using NotificationsExtensions.RawContent;     using NotificationsExtensions.TileContent;     using NotificationsExtensions.ToastContent;     using Windows.Samples.Notifications; TokenProvider – initialized from the Azure RoleEnvironment:   IAccessTokenProvider tokenProvider = new WnsAccessTokenProvider(         RoleEnvironment.GetConfigurationSettingValue("WNSPackageSID"),         RoleEnvironment.GetConfigurationSettingValue("WNSClientSecret")); SendNotification method – calls QueuePushMessage method to create and serialize a NotificationJobRequest and enqueue it in a CloudQueue [HttpPost]         public ActionResult SendNotification(             [ModelBinder(typeof(NotificationTemplateModelBinder))] INotificationContent notification,             string channelUrl,             NotificationPriority priority = NotificationPriority.Normal)         {             var payload = notification.GetContent();             var options = new NotificationSendOptions()             {                 Priority = priority             };             var notificationType =                 notification is IBadgeNotificationContent ? NotificationType.Badge :                 notification is IRawNotificationContent ? NotificationType.Raw :                 notification is ITileNotificationContent ? NotificationType.Tile :                 NotificationType.Toast;             this.QueuePushMessage(payload, channelUrl, notificationType, options);             object response = new             {                 Status = "Queued for delivery to WNS"             };             return this.Json(response);         } GetSendTemplate method: Create the cshtml partial rendering based on the notification type     [HttpPost]         public ActionResult GetSendTemplate(NotificationTemplateViewModel templateOptions)         {             PartialViewResult result = null;             switch (templateOptions.NotificationType)             {                 case "Badge":                     templateOptions.BadgeGlyphValueContent = Enum.GetNames(typeof( GlyphValue));                     ViewBag.ViewData = templateOptions;                     result = PartialView("_" + templateOptions.NotificationTemplateType);                     break;                 case "Raw":                     ViewBag.ViewData = templateOptions;                     result = PartialView("_Raw");                     break;                 case "Toast":                     templateOptions.TileImages = this.blobClient.GetAllBlobsInContainer(ConfigReader.GetConfigValue("TileImagesContainer")).OrderBy(i => i.FileName).ToList();                     templateOptions.ToastAudioContent = Enum.GetNames(typeof( ToastAudioContent));                     templateOptions.Priorities = Enum.GetNames(typeof( NotificationPriority));                     ViewBag.ViewData = templateOptions;                     result = PartialView("_" + templateOptions.NotificationTemplateType);                     break;                 case "Tile":                     templateOptions.TileImages = this.blobClient.GetAllBlobsInContainer(ConfigReader.GetConfigValue("TileImagesContainer")).OrderBy(i => i.FileName).ToList();                     ViewBag.ViewData = templateOptions;                     result = PartialView("_" + templateOptions.NotificationTemplateType);                     break;             }             return result;         } Investigated these types: ToastAudioContent – an enum of different Win8 sound effects for toast notifications GlyphValue – an enum of different Win8 icons for badge notifications · Infrastructure\NotificationTemplateModelBinder.cs WNS Namespace references     using NotificationsExtensions.BadgeContent;     using NotificationsExtensions.RawContent;     using NotificationsExtensions.TileContent;     using NotificationsExtensions.ToastContent; Various NotificationFactory derived types can server as bindable models in MVC for creating INotificationContent types. Default values are also set for IWideTileNotificationContent & IToastNotificationContent. Type factoryType = null;             switch (notificationType)             {                 case "Badge":                     factoryType = typeof(BadgeContentFactory);                     break;                 case "Tile":                     factoryType = typeof(TileContentFactory);                     break;                 case "Toast":                     factoryType = typeof(ToastContentFactory);                     break;                 case "Raw":                     factoryType = typeof(RawContentFactory);                     break;             } Investigated these types: BadgeContentFactory – CreateBadgeGlyph, CreateBadgeNumeric (???) TileContentFactory – many notification content creation methods , apparently one for every tile layout type ToastContentFactory – many notification content creation methods , apparently one for every toast layout type RawContentFactory – passing strings WorkerRole WNS Namespace references using Notifications; using Notifications.WNS; using Windows.Samples.Notifications; OnStart() Method – on Worker Role startup, initialize the NotificationJobSerializer, the CloudQueue, and the WNSNotificationJobProcessor _notificationJobSerializer = new NotificationJobSerializer(); _cloudQueueClient = this.account.CreateCloudQueueClient(); _pushNotificationRequestsQueue = _cloudQueueClient.GetQueueReference(ConfigReader.GetConfigValue("RequestQueueName")); _processor = new WNSNotificationJobProcessor(_notificationJobSerializer, _pushNotificationRequestsQueue); Run() Method – poll the Azure Queue for NotificationJobRequest messages & process them:   while (true)             { Trace.WriteLine("Checking for Messages", "Information"); try                 { Parallel.ForEach( this.pushNotificationRequestsQueue.GetMessages(this.batchSize), this.processor.ProcessJobMessageRequest);                 } catch (Exception e)                 { Trace.WriteLine(e.ToString(), "Error");                 } Trace.WriteLine(string.Format("Sleeping for {0} seconds", this.pollIntervalMiliseconds / 1000)); Thread.Sleep(this.pollIntervalMiliseconds);                                            } How I learned to appreciate Win8 There is really only one application architecture for Windows 8 apps: Metro client side and Azure backend – and that is a good thing. With WNS, tier integration is so automated that you don’t even have to leverage a HTTP push API such as SignalR. This is a pretty powerful development paradigm, and has changed the way I look at Windows 8 for RAD business apps. When I originally looked at Win8 and the WinRT API, my first opinion on Win8 dev was as follows – GOOD:WinRT, WRL, C++/CX, WinJS, XAML (& ease of Direct3D integration); BAD: low projected market penetration,.NET lobotomized (Only 8% of .NET 4.5 classes can be used in Win8 non-desktop apps - http://bit.ly/HRuJr7); UGLY:Metro pascal tiles! Perhaps my 80s teenage years gave me a punk reactionary sense of revulsion towards the Partridge Family 70s style that Metro UX seems to have appropriated: On second thought though, it simplifies UI dev to a single paradigm (although UX guys will need to change career) – you will not find an easier app dev environment. Speculation: If LightSwitch is going to support HTML5 client app generation, then its a safe guess to say that vnext will support Win8 Metro XAML - a much easier port from Silverlight XAML. Given the VS2012 LightSwitch integration as a thumbs up from the powers that be at MS, and given that Win8 C#/XAML Metro apps tend towards a streamlined 'golden straight-jacket' cookie cutter app dev style with an Azure back-end supporting Win8 push notifications... --> its easy to extrapolate than LightSwitch vnext could well be the Win8 Metro XAML to Azure RAD tool of choice! The hook is already there - :) Why else have the space next to the HTML Client box? This high level of application development abstraction will facilitate rapid app cookie-cutter architecture-infrastructure frameworks for wrapping any app. This will allow me to avoid too much XAML code-monkeying around & focus on my area of interest: Technical Computing.

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  • Personal | Going For A Long Drive

    - by Jeff Julian
    This weekend, we were planning on going to Mt. Rushmore, but with the weather the way it is, we decided to head south instead. So what are we going to do? A tour of different restaurants on the show Diners, Drive-ins, and Dives. Not very original I know since there are web sites and iPhone apps dedicated to locating the establishments, but it definitely sounds like it could be some fun. We are going to leave KC tonight and go through St. Louis, Memphis, Little Rock, Dallas, Oklahoma City, and back to KC. The kiddos are excited and we have plenty of movies, coloring books, etc in the car for the trip. This will be the first time we will get to use our turn around seats in the mini-van with our pull out table. I will have my laptop and phone if anything goes wrong with the site while I am gone and John will be back in KC as well. I hope to pushing some photos and reviews of the restaurants as we travel. Related Tags: blogging, Diners, Drive-ins, and Dives, Vacation

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  • Instalar SQL Server 2008

    - by Jason Ulloa
    En este post trataré de explicar los pasos para la instalación de SQL y su posterior configuración. Primer paso: Instalación de las reglas de Soporte (Setup Support Rules) Está será la primer pantalla de instalación con la que nos toparemos cuando tratemos de instalar sql server. En ella, únicamente debemos dar clic en siguiente(next). Paso 2: Selección de las características de instalación de SQL Server (Feature Selection) Este es a mi parecer el paso mas importante del proceso de instalación de SQL, pues es el que nos permitirá seleccionar todos los componentes que este tendrá posteriormente Acá lo importante es: Servicios de bases de datos y herramientas de administración. Todas las demás son plus del motor.   Paso 3: Configuración de la Instancia En este paso, no debemos preocuparnos por nada. Únicamente presionamos siguiente. Paso 4: Requerimientos de espacio en disco Nuevamente en esta instancia no tendremos trabajo alguno. Únicamente es una pantalla informativa de SQL en donde se muestra el espacio actual del disco y el espacio que la instalación de SQL Server consumirá. Presionamos siguiente (next). Paso 5: Configuración del servidor Este paso es uno de los mas importantes, pues en el le indicaremos a SQL que usuario utilizará para autenticarse y levantar cada uno de los servicios que hayamos seleccionado al inicio. Generalmente cuando se trabaja en local el usuario NT AUTHORITY\SYSTEM es la mejor opción. Si en este paso, seleccionamos un usuario con permisos insuficientes SQL nos dará un error. Presionamos siguiente (next) Paso 6: Configuración del motor de bases de datos En este paso, nos enfocaremos en la pestaña Account Provisioning, que será en la que le indiquemos el usuario con el que el motor de bases de datos funcionará por defecto. Lo mas recomendado sería hacer clic en la opción add current user, la cual agregará el usuario de windows  que se encuentre en ese momento. También, podremos seleccionar si queremos el modo de autenticación de SQL o el modo Mixto, que incluye autenticación de SQL Server y Windows. Para nuestra instalación seleccionaremos unicamente modo de autenticación de SQL. Una vez que agregamos el usuario presionamos siguiente (next) Paso 7:  Finalizar la configuración Luego de los pasos anteriores, las demás pantallas no requieren nada especial. Únicamente presionar siguiente y esperar a que la instalación de SQL termine.

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  • Silverlight Cream for January 01, 2011 -- #1020

    - by Dave Campbell
    In this short New Year's Day 2011 Issue, 3 Mikes: Mike Taulty, Mike Snow, and Mike Ormond. Above the Fold: Silverlight: "Native Extensions for Silverlight (NESL)?" Mike Taulty WP7: "Monitoring Memory Usage on Windows Phone 7" Mike Ormond From SilverlightCream.com: Native Extensions for Silverlight (NESL)? Mike Taulty has a really good write-up on Native Extensions for Silverlight... he describes what that project is about and gives guidance on best practices. Win7 Mobile: Uniquely Identifying a Device or User Mike Snow has a post up describing how to uniquely identify the phone or device your app is running on using the Microsoft.Phone.Info.DeviceExtendedProperties namespace Monitoring Memory Usage on Windows Phone 7 Mike Ormond has a post up showing how to turn on and make use of the framerate counters in WP7 Stay in the 'Light! Twitter SilverlightNews | Twitter WynApse | WynApse.com | Tagged Posts | SilverlightCream Join me @ SilverlightCream | Phoenix Silverlight User Group Technorati Tags: Silverlight    Silverlight 3    Silverlight 4    Windows Phone MIX10

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  • BizTalk 2010 upgrade - Sunset Development/Deployment Modes

    - by Ahsan Alam
    Those who are familiar with BizTalk 2006, should know about Development and Deployment modes in Visual Studio. Personally, I never questioned why it's not Debug and Release just like everything else in Visual Studio. Then everything changed in BizTalk 2010. BizTalk and Visual Studio 2010 now uses Debug and Release modes by default. When we upgraded BizTalk 2006 solution to 2010, Development and Deployment modes remained unchanged for all the projects, and code compiled without any issues. Soon, I realized that any new projects added to the converted solutions started using Debug and Release modes. This also didn't cause any problem compiling the solution from Visual Studio; however, it broke our custom build/deployment scripts since the scripts were trying to build in Deployment mode. So, I decided to change all projects from Development and Deployment modes to Debug and Release modes to keep them consistent. During this process I realized that Debug and Release modes are defaults; but it's completely customizable. During the BizTalk 2010 upgrade process, I figured that switching to default Debug and Release modes are the best options.

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  • WP7 &ndash; Oh, You Wanted to Develop On Your New Phone? That&rsquo;ll Cost Ya!

    - by D'Arcy Lussier
    Had an interesting Twitter convo today about WP7 development. Question was raised on how to use a WP7 device as the deployment target from within VS.NET. Thinking that this would be an *obvious* question, I replied that you need to set the right value in one of the drop lists in the IDE… I did this, hooked up my device, then tried to run my app, just as a final test that it was as easy as I thought it would be. It wasn’t. So first, your phone can’t be locked, so make sure you unlock it. Also, don’t kill the Zune software when you notice it automagically started – its needed for VS.NET to deploy to your device. Finally, you need to register your device for development. Aiden Caine has a great article on what you need to do for this, but in a nutshell you need to launch the Windows Phone Developer Registration program found in the Windows Phone Developer Tools folder. Now, here’s the catch to all of this: You must have a Windows Phone AppHub account. As in paid account. That’s right – to do development on your actual device, you need to have a $99 ($120 in Canada) AppHub developer membership. Now, I get this – if Microsoft didn’t put this restriction, then they’d be back in Mobile 6.x land where anyone could install whatever app to whoever, whenever, and without any standards being upheld. This is the same thing that Apple does with their marketplace, its not something unprecedented. But, it is something that will be new to the majority of Microsoft developers that have lived without application restrictions for years. Now, if you’re in the US then you have the opportunity to get a rebate on that $99 fee from Microsoft if you publish two apps successfully. You can get more details on this offer here.

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  • Professional Scrum Developer (.NET) Training in London

    - by Martin Hinshelwood
    On the 26th - 30th July in Microsoft’s offices in London Adam Cogan from SSW will be presenting the first Professional Scrum Developer course in the UK. I will be teaching this course along side Adam and it is a fantastic experience. You are split into teams and go head-to-head to deliver units of potentially shippable work in four two hour sprints. The Professional Scrum Developer course is the only course endorsed by both Microsoft and Ken Schwaber and they have worked together very effectively in brining this course to fruition. This course is the brain child of Richard Hundhausen, a Microsoft Regional Director, and both Adam and I attending the Trainer Prep in Sydney when he was there earlier this year. He is a fantastic trainer and no matter where you do this course you can be safe in the knowledge that he has trained and vetted all of the teachers. A tools version of Ken if you will Find a course and register Download this syllabus Download the Scrum Guide What is the Professional Scrum Developer course all about? Professional Scrum Developer course is a unique and intensive five-day experience for software developers. The course guides teams on how to turn product requirements into potentially shippable increments of software using the Scrum framework, Visual Studio 2010, and modern software engineering practices. Attendees will work in self-organizing, self-managing teams using a common instance of Team Foundation Server 2010. Who should attend this course? This course is suitable for any member of a software development team – architect, programmer, database developer, tester, etc. Entire teams are encouraged to attend and experience the course together, but individuals are welcome too. Attendees will self-organize to form cross-functional Scrum teams. These teams require an aggregate of skills specific to the selected case study. Please see the last page of this document for specific details. Product Owners, ScrumMasters, and other stakeholders are welcome too, but keep in mind that everyone who attends will be expected to commit to work and pull their weight on a Scrum team. What should you know by the end of the course? Scrum will be experienced through a combination of lecture, demonstration, discussion, and hands-on exercises. Attendees will learn how to do Scrum correctly while being coached and critiqued by the instructor, in the following topic areas: Form effective teams Explore and understand legacy “Brownfield” architecture Define quality attributes, acceptance criteria, and “done” Create automated builds How to handle software hotfixes Verify that bugs are identified and eliminated Plan releases and sprints Estimate product backlog items Create and manage a sprint backlog Hold an effective sprint review Improve your process by using retrospectives Use emergent architecture to avoid technical debt Use Test Driven Development as a design tool Setup and leverage continuous integration Use Test Impact Analysis to decrease testing times Manage SQL Server development in an Agile way Use .NET and T-SQL refactoring effectively Build, deploy, and test SQL Server databases Create and manage test plans and cases Create, run, record, and play back manual tests Setup a branching strategy and branch code Write more maintainable code Identify and eliminate people and process dysfunctions Inspect and improve your team’s software development process What does the week look like? This course is a mix of lecture, demonstration, group discussion, simulation, and hands-on software development. The bulk of the course will be spent working as a team on a case study application delivering increments of new functionality in mini-sprints. Here is the week at a glance: Monday morning and most of the day Friday will be spent with the computers powered off, so you can focus on sharpening your game of Scrum and avoiding the common pitfalls when implementing it. The Sprints Timeboxing is a critical concept in Scrum as well as in this course. We expect each team and student to understand and obey all of the timeboxes. The timebox duration will always be clearly displayed during each activity. Expect the instructor to enforce it. Each of the ½ day sprints will roughly follow this schedule: Component Description Minutes Instruction Presentation and demonstration of new and relevant tools & practices 60 Sprint planning meeting Product owner presents backlog; each team commits to delivering functionality 10 Sprint planning meeting Each team determines how to build the functionality 10 The Sprint The team self-organizes and self-manages to complete their tasks 120 Sprint Review meeting Each team will present their increment of functionality to the other teams = 30 Sprint Retrospective A group retrospective meeting will be held to inspect and adapt 10 Each team is expected to self-organize and manage their own work during the sprint. Pairing is highly encouraged. The instructor/product owner will be available if there are questions or impediments, but will be hands-off by default. You should be prepared to communicate and work with your team members in order to achieve your sprint goal. If you have development-related questions or get stuck, your partner or team should be your first level of support. Module 1: INTRODUCTION This module provides a chance for the attendees to get to know the instructors as well as each other. The Professional Scrum Developer program, as well as the day by day agenda, will be explained. Finally, the Scrum team will be selected and assembled so that the forming, storming, norming, and performing can begin. Trainer and student introductions Professional Scrum Developer program Agenda Logistics Team formation Retrospective Module 2: SCRUMDAMENTALS This module provides a level-setting understanding of the Scrum framework including the roles, timeboxes, and artifacts. The team will then experience Scrum firsthand by simulating a multi-day sprint of product development, including planning, review, and retrospective meetings. Scrum overview Scrum roles Scrum timeboxes (ceremonies) Scrum artifacts Simulation Retrospective It’s required that you read Ken Schwaber’s Scrum Guide in preparation for this module and course. MODULE 3: IMPLEMENTING SCRUM IN VISUAL STUDIO 2010 This module demonstrates how to implement Scrum in Visual Studio 2010 using a Scrum process template*. The team will learn the mapping between the Scrum concepts and how they are implemented in the tool. After connecting to the shared Team Foundation Server, the team members will then return to the simulation – this time using Visual Studio to manage their product development. Mapping Scrum to Visual Studio 2010 User Story work items Task work items Bug work items Demonstration Simulation Retrospective Module 4: THE CASE STUDY In this module the team is introduced to their problem domain for the week. A kickoff meeting by the Product Owner (the instructor) will set the stage for the why and what that will take during the upcoming sprints. The team will then define the quality attributes of the project and their definition of “done.” The legacy application code will be downloaded, built, and explored, so that any bugs can be discovered and reported. Introduction to the case study Download the source code, build, and explore the application Define the quality attributes for the project Define “done” How to file effective bugs in Visual Studio 2010 Retrospective Module 5: HOTFIX This module drops the team directly into a Brownfield (legacy) experience by forcing them to analyze the existing application’s architecture and code in order to locate and fix the Product Owner’s high-priority bug(s). The team will learn best practices around finding, testing, fixing, validating, and closing a bug. How to use Architecture Explorer to visualize and explore Create a unit test to validate the existence of a bug Find and fix the bug Validate and close the bug Retrospective Module 6: PLANNING This short module introduces the team to release and sprint planning within Visual Studio 2010. The team will define and capture their goals as well as other important planning information. Release vs. Sprint planning Release planning and the Product Backlog Product Backlog prioritization Acceptance criteria and tests Sprint planning and the Sprint Backlog Creating and linking Sprint tasks Retrospective At this point the team will have the knowledge of Scrum, Visual Studio 2010, and the case study application to begin developing increments of potentially shippable functionality that meet their definition of done. Module 7: EMERGENT ARCHITECTURE This module introduces the architectural practices and tools a team can use to develop a valid design on which to develop new functionality. The teams will learn how Scrum supports good architecture and design practices. After the discussion, the teams will be presented with the product owner’s prioritized backlog so that they may select and commit to the functionality they can deliver in this sprint. Architecture and Scrum Emergent architecture Principles, patterns, and practices Visual Studio 2010 modeling tools UML and layer diagrams SPRINT 1 Retrospective Module 8: TEST DRIVEN DEVELOPMENT This module introduces Test Driven Development as a design tool and how to implement it using Visual Studio 2010. To maximize productivity and quality, a Scrum team should setup Continuous Integration to regularly build every team member’s code changes and run regression tests. Refactoring will also be defined and demonstrated in combination with Visual Studio’s Test Impact Analysis to efficiently re-run just those tests which were impacted by refactoring. Continuous integration Team Foundation Build Test Driven Development (TDD) Refactoring Test Impact Analysis SPRINT 2 Retrospective Module 9: AGILE DATABASE DEVELOPMENT This module lets the SQL Server database developers in on a little secret – they can be agile too. By using the database projects in Visual Studio 2010, the database developers can join the rest of the team. The students will see how to apply Agile database techniques within Visual Studio to support the SQL Server 2005/2008/2008R2 development lifecycle. Agile database development Visual Studio database projects Importing schema and scripts Building and deploying Generating data Unit testing SPRINT 3 Retrospective Module 10: SHIP IT Teams need to know that just because they like the functionality doesn’t mean the Product Owner will. This module revisits acceptance criteria as it pertains to acceptance testing. By refining acceptance criteria into manual test steps, team members can execute the tests, recording the results and reporting bugs in a number of ways. Manual tests will be defined and executed using the Microsoft Test Manager tool. As the Sprint completes and an increment of functionality is delivered, the team will also learn why and when they should create a branch of the codeline. Acceptance criteria Testing in Visual Studio 2010 Microsoft Test Manager Writing and running manual tests Branching SPRINT 4 Retrospective Module 11: OVERCOMING DYSFUNCTION This module introduces the many types of people, process, and tool dysfunctions that teams face in the real world. Many dysfunctions and scenarios will be identified, along with ideas and discussion for how a team might mitigate them. This module will enable you and your team to move toward independence and improve your game of Scrum when you depart class. Scrum-butts and flaccid Scrum Best practices working as a team Team challenges ScrumMaster challenges Product Owner challenges Stakeholder challenges Course Retrospective What will be expected of you and you team? This is a unique course in that it’s technically-focused, team-based, and employs timeboxes. It demands that the members of the teams self-organize and self-manage their own work to collaboratively develop increments of software. All attendees must commit to: Pay attention to all lectures and demonstrations Participate in team and group discussions Work collaboratively with other team members Obey the timebox for each activity Commit to work and do your best to deliver All teams should have these skills: Understanding of Scrum Familiarity with Visual Studio 201 C#, .NET 4.0 & ASP.NET 4.0 experience*  SQL Server 2008 development experience Software testing experience * Check with the instructor ahead of time for the exact technologies Self-organising teams Another unique attribute of this course is that it’s a technical training class being delivered to teams of developers, not pairs, and not individuals. Ideally, your actual software development team will attend the training to ensure that all necessary skills are covered. However, if you wish to attend an open enrolment course alone or with just a couple of colleagues, realize that you may be placed on a team with other attendees. The instructor will do his or her best to ensure that each team is cross-functional to tackle the case study, but there are no guarantees. You may be required to try a new role, learn a new skill, or pair with somebody unfamiliar to you. This is just good Scrum! Who should NOT take this course? Because of the nature of this course, as explained above, certain types of people should probably not attend this course: Students requiring command and control style instruction – there are no prescriptive/step-by-step (think traditional Microsoft Learning) labs in this course Students who are unwilling to work within a timebox Students who are unwilling to work collaboratively on a team Students who don’t have any skill in any of the software development disciplines Students who are unable to commit fully to their team – not only will this diminish the student’s learning experience, but it will also impact their team’s learning experience Find a course and register Download this syllabus Download the Scrum Guide Technorati Tags: Scrum,SSW,Pro Scrum Dev

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  • IASA Kansas City to host discussion on Google Fiber Project in Kansas City

    - by Patrick Liekhus
    One of the groups that I am currently President of (IASA Kansas City) is hosting an event by Rachel Hack (Google Community Manager) about the Google Fiber Project in Kansas City.  The event will be hosted at Balance Point’s office off 92nd and Ward Parkway on the Missouri side of the state line.  If you are interested, please check out further details here and get registered.  It is after work hours from 6 to 8 PM on the night of November 29, 2011.  It is free to attend and open to anyone who gets registered.  Come one, come all and bring your friends. Thanks

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  • Miami 311: Built on Windows Azure

    - by Josh Holmes
    This is a cool use of Azure. The city of Miami tool their “311” data around potholes, trash pickup issues, recycling issues, broken sidewalks and the like and put that data in Azure. The next step is that they leveraged Bing Maps and Silverlight to visualize those issues spread on a map of the city. The solution takes advantage of virtually unlimited storage and processing power, provides the ability to quickly address service requests and implement updates even during peak times such as hurricane season. If things change, the City can bring the solution on site or move to a physical facility, all based on  need and cost-effectiveness. As a result, residents logging on to Miami 311 can see on average 4,500 issues in progress - not represented as a ‘list', but located on a map in relation to other projects in their neighborhood .  A simple click on the map allows them to easily drill down to more and more specific details if they want. In short, they have turned what used to be represented by a meaningless list of data into useful information, and created  actionable and consumable knowledge that is relevant to the citizens of Miami. For Miami, their ‘service call to the city' becomes an interactive process they can follow - and the City has a new tool to manage and deliver outcomes. … When the city made the move to the web, they chose tools they knew and software they trust. The Microsoft Windows Azure cloud platform made it easy to do, and they used both Bing mapping and Silverlight to build a user friendly front end. According to Port25 (Miami 311: Built on Windows Azure - Port 25: The Open Source Community at Microsoft), it took two people 8 days to implement the whole system and they are going to open source their solution so that other cities can leverage it. I haven’t seen yet where and how they are going to release it but I’ll keep you posted if I find out.

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  • Platform Builder: PBWorkspaces CESysgen.bat Not Used?

    - by Bruce Eitman
    One of the things that I like about Windows CE is that I am always learning new things, but in this case it is a bit disturbing. We working with Multi UI (MUI) this week and discovered some problems with Windows CE 5.0 and Chinese language support. These problems don’t exist in CE 6.0. The problem was that in the batch files in Public\CEBASE\oak\misc, specifically weceshellfe.bat, some of the shell components needed are only included if certain LOCALs are selected. English is not one of them, I suppose this is because someone didn’t think that we would ever use them and English – doh. No problem, just work around this in PBWorkspaces\<workspace>\WINCE500\<BPS>\cesysgen.bat. But that didn’t work. After a lot of trial and error, what I determined is that this cesysgen.bat isn’t actually used by Platform Builder any more.  Instead, in that same folder is a <workspace>.bat file that is called by Public\CEBASE\oak\misc\cesysgen.bat. That leads to some new problems though, but solvable, in that what I really wanted to do was add a fix after the batch files in CEBASE run, but <workspace>.bat runs before the other batch files in CEBASE. So what I finally came up with was to add the fix to the PASS2 handling in <workspace>.bat. Copyright © 2010 – Bruce Eitman All Rights Reserved

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  • C#/.NET Little Wonders: The EventHandler and EventHandler&lt;TEventArgs&gt; delegates

    - by James Michael Hare
    Once again, in this series of posts I look at the parts of the .NET Framework that may seem trivial, but can help improve your code by making it easier to write and maintain. The index of all my past little wonders posts can be found here. In the last two weeks, we examined the Action family of delegates (and delegates in general), and the Func family of delegates and how they can be used to support generic, reusable algorithms and classes. So this week, we are going to look at a handy pair of delegates that can be used to eliminate the need for defining custom delegates when creating events: the EventHandler and EventHandler<TEventArgs> delegates. Events and delegates Before we begin, let’s quickly consider events in .NET.  According to the MSDN: An event in C# is a way for a class to provide notifications to clients of that class when some interesting thing happens to an object. So, basically, you can create an event in a type so that users of that type can subscribe to notifications of things of interest.  How is this different than some of the delegate programming that we talked about in the last two weeks?  Well, you can think of an event as a special access modifier on a delegate.  Some differences between the two are: Events are a special access case of delegates They behave much like delegates instances inside the type they are declared in, but outside of that type they can only be (un)subscribed to. Events can specify add/remove behavior explicitly If you want to do additional work when someone subscribes or unsubscribes to an event, you can specify the add and remove actions explicitly. Events have access modifiers, but these only specify the access level of those who can (un)subscribe A public event, for example, means anyone can (un)subscribe, but it does not mean that anyone can raise (invoke) the event directly.  Events can only be raised by the type that contains them In contrast, if a delegate is visible, it can be invoked outside of the object (not even in a sub-class!). Events tend to be for notifications only, and should be treated as optional Semantically speaking, events typically don’t perform work on the the class directly, but tend to just notify subscribers when something of note occurs. My basic rule-of-thumb is that if you are just wanting to notify any listeners (who may or may not care) that something has happened, use an event.  However, if you want the caller to provide some function to perform to direct the class about how it should perform work, make it a delegate. Declaring events using custom delegates To declare an event in a type, we simply use the event keyword and specify its delegate type.  For example, let’s say you wanted to create a new TimeOfDayTimer that triggers at a given time of the day (as opposed to on an interval).  We could write something like this: 1: public delegate void TimeOfDayHandler(object source, ElapsedEventArgs e); 2:  3: // A timer that will fire at time of day each day. 4: public class TimeOfDayTimer : IDisposable 5: { 6: // Event that is triggered at time of day. 7: public event TimeOfDayHandler Elapsed; 8:  9: // ... 10: } The first thing to note is that the event is a delegate type, which tells us what types of methods may subscribe to it.  The second thing to note is the signature of the event handler delegate, according to the MSDN: The standard signature of an event handler delegate defines a method that does not return a value, whose first parameter is of type Object and refers to the instance that raises the event, and whose second parameter is derived from type EventArgs and holds the event data. If the event does not generate event data, the second parameter is simply an instance of EventArgs. Otherwise, the second parameter is a custom type derived from EventArgs and supplies any fields or properties needed to hold the event data. So, in a nutshell, the event handler delegates should return void and take two parameters: An object reference to the object that raised the event. An EventArgs (or a subclass of EventArgs) reference to event specific information. Even if your event has no additional information to provide, you are still expected to provide an EventArgs instance.  In this case, feel free to pass the EventArgs.Empty singleton instead of creating new instances of EventArgs (to avoid generating unneeded memory garbage). The EventHandler delegate Because many events have no additional information to pass, and thus do not require custom EventArgs, the signature of the delegates for subscribing to these events is typically: 1: // always takes an object and an EventArgs reference 2: public delegate void EventHandler(object sender, EventArgs e) It would be insane to recreate this delegate for every class that had a basic event with no additional event data, so there already exists a delegate for you called EventHandler that has this very definition!  Feel free to use it to define any events which supply no additional event information: 1: public class Cache 2: { 3: // event that is raised whenever the cache performs a cleanup 4: public event EventHandler OnCleanup; 5:  6: // ... 7: } This will handle any event with the standard EventArgs (no additional information).  But what of events that do need to supply additional information?  Does that mean we’re out of luck for subclasses of EventArgs?  That’s where the generic for of EventHandler comes into play… The generic EventHandler<TEventArgs> delegate Starting with the introduction of generics in .NET 2.0, we have a generic delegate called EventHandler<TEventArgs>.  Its signature is as follows: 1: public delegate void EventHandler<TEventArgs>(object sender, TEventArgs e) 2: where TEventArgs : EventArgs This is similar to EventHandler except it has been made generic to support the more general case.  Thus, it will work for any delegate where the first argument is an object (the sender) and the second argument is a class derived from EventArgs (the event data). For example, let’s say we wanted to create a message receiver, and we wanted it to have a few events such as OnConnected that will tell us when a connection is established (probably with no additional information) and OnMessageReceived that will tell us when a new message arrives (probably with a string for the new message text). So for OnMessageReceived, our MessageReceivedEventArgs might look like this: 1: public sealed class MessageReceivedEventArgs : EventArgs 2: { 3: public string Message { get; set; } 4: } And since OnConnected needs no event argument type defined, our class might look something like this: 1: public class MessageReceiver 2: { 3: // event that is called when the receiver connects with sender 4: public event EventHandler OnConnected; 5:  6: // event that is called when a new message is received. 7: public event EventHandler<MessageReceivedEventArgs> OnMessageReceived; 8:  9: // ... 10: } Notice, nowhere did we have to define a delegate to fit our event definition, the EventHandler and generic EventHandler<TEventArgs> delegates fit almost anything we’d need to do with events. Sidebar: Thread-safety and raising an event When the time comes to raise an event, we should always check to make sure there are subscribers, and then only raise the event if anyone is subscribed.  This is important because if no one is subscribed to the event, then the instance will be null and we will get a NullReferenceException if we attempt to raise the event. 1: // This protects against NullReferenceException... or does it? 2: if (OnMessageReceived != null) 3: { 4: OnMessageReceived(this, new MessageReceivedEventArgs(aMessage)); 5: } The above code seems to handle the null reference if no one is subscribed, but there’s a problem if this is being used in multi-threaded environments.  For example, assume we have thread A which is about to raise the event, and it checks and clears the null check and is about to raise the event.  However, before it can do that thread B unsubscribes to the event, which sets the delegate to null.  Now, when thread A attempts to raise the event, this causes the NullReferenceException that we were hoping to avoid! To counter this, the simplest best-practice method is to copy the event (just a multicast delegate) to a temporary local variable just before we raise it.  Since we are inside the class where this event is being raised, we can copy it to a local variable like this, and it will protect us from multi-threading since multicast delegates are immutable and assignments are atomic: 1: // always make copy of the event multi-cast delegate before checking 2: // for null to avoid race-condition between the null-check and raising it. 3: var handler = OnMessageReceived; 4: 5: if (handler != null) 6: { 7: handler(this, new MessageReceivedEventArgs(aMessage)); 8: } The very slight trade-off is that it’s possible a class may get an event after it unsubscribes in a multi-threaded environment, but this is a small risk and classes should be prepared for this possibility anyway.  For a more detailed discussion on this, check out this excellent Eric Lippert blog post on Events and Races. Summary Generic delegates give us a lot of power to make generic algorithms and classes, and the EventHandler delegate family gives us the flexibility to create events easily, without needing to redefine delegates over and over.  Use them whenever you need to define events with or without specialized EventArgs.   Tweet Technorati Tags: .NET, C#, CSharp, Little Wonders, Generics, Delegates, EventHandler

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  • When OneTug Just Isn&rsquo;t Enough&hellip;

    - by onefloridacoder
    I stole that from the back of a T-shirt I saw at the Orlando Code Camp 2010.  This was my first code camp and my first time volunteering for an event like this as well.  It was an awesome day.  I cannot begin to count the “aaahh”, “I did-not-know I could do that”, in the crowds and for myself.  I think it was a great day of learning for everyone at all levels.  All of the presenters were different and provided great insights into the topics they were presenting.  Here’s a list of the ones that I attended. KodeFuGuru, “Pirates vs. Ninjas” He touched on many good topics to relax some of the ways we think when we are writing out code, and still looks good, readable, etc.  As he pointed out in all of his examples, we might not always realize everything that’s going on under the covers.  He exposed a bug in his own code, and verbalized the mental gymnastics he went through when he knew there was something wrong with one of his IEnumerable implementations.  For me, it was great to hear that someone else labors over these gut reactions to code quickly snapped together, to the point that we rush to the refactor stage to fix what’s bothering us – and learn.  He has some content on extension methods that was very interesting.  My “that is so cool” moment was when he swapped out AddEntity method on an entity class and used a With extension method instead.  Some of the LINQ scales fell off my eyes at that moment, and I realized my own code could be a lot more powerful (and readable) if incorporate a few of these examples at the appropriate times.  And he cautioned as well… “don’t go crazy with this stuff”, there’s a place and time for everything.  One of his examples demo’d toward the end of the talk is on his sight where he’s chaining methods together, cool stuff. Quotes I liked: “Extension Methods - Extension methods to put features back on the model type, without impacting the type.” “Favor Declarative Code” – Check out the ? and ?? operators if you’re not already using them. “Favor Fluent Code” “Avoid Pirate Ninja Zombies!  If you see one run!” I’m definitely going to be looking at “Extract Projection” when I get into VS2010. BDD 101 – Sean Chambers http://github.com/schambers This guy had a whole host of gremlins against him, final score Sean 5, Gremlins 1.  He ran the code samples from his github repo  in the code github code viewer since the PC they school gave him to use didn’t have VS installed. He did a great job of converting the grammar between BDD and TDD, and how this style of development can be used in integration tests as well as the different types of gated builds on a CI box – he didn’t go into a discussion around CI, but we could infer that it could work. Like when we use WSSF, it does cause a class explosion to happen however the amount of code per class it limit to just covering the concern at hand – no more, no less.  As in “When I as a <Role>, expect {something} to happen, because {}”  This keeps us (the developer) from gold plating our solutions and creating less waste.  He basically keeps the code that prove out the requirement to two lines of code.  Nice. He uses SpecUnit to merge this grammar into his .NET projects and gave an overview on how this ties into writing his own BDD tests.  Some folks were familiar with Given / When / Then as story acceptance criteria and here’s how he mapped it: “Given <Context>  When <Something Happens> Then <I expect...>”  There are a few base classes and overrides in the SpecUnit framework that help with setting up the context for each test which looked very handy. Successfully Running Your Own Coding Business The speaker ran through a list of items that sounded like common sense stuff LLC, banking, separating expenses, etc.  Then moved into role playing with business owners and an ISV.  That was pretty good stuff, it pays to be a good listener all of the time even if your client is sitting on the other side of the phone tearing you head off for you – but that’s all it is, and get used to it its par for the course.  Oh, yeah always answer the phone was one simple thing that you can do to move  your business forward.  But like Cory Foy tweeted this week, “If you owe me a lot of money, don’t have a message that says your away for five weeks skiing in Colorado.”  Lots of food for thought that’s on my list of “todo’s and to-don’ts”. Speaker Idol Next, I had the pleasure of helping Russ Fustino tape this part of Code Camp as my primary volunteer opportunity that day.  You remember Russ, “know the code” from the awesome Russ’ Tool Shed series.  He did a great job orchestrating and capturing the Speaker Idol finals.   So I didn’t actually miss any sessions, but was able to see three back to back in one setting.  The idol finalists gave a 10 minute talk and very deep subjects, but different styles of talks.  No one walked away empty handed for jobs very well done.  Russ has details on his site.  The pictures and  video captured is supposed to be published on Channel 9 at a later date.  It was also a valuable experience to see what makes technical speakers effective in their talks.  I picked up quite a few speaking tips from what I heard from the judges and contestants. Design For Developers – Diane Leeper If you are a great developer, you’re probably a lousy designer.  Diane didn’t come to poke holes in what we think we can do with UI layout and design, but she provided some tools we can use to figure out metaphors for visualizing data.  If you need help with that check out Silverlight Pivot – that’s what she was getting at.  I was first introduced to her at one of John Papa’s talks last year at a Lakeland User Group meeting and she’s very passionate about design.  She was able to discuss different elements of Pivot, while to a developer is just looked cool. I believe she was providing the deck from her talk to folks after her talk, so send her an email if you’re interested.   She says she can talk about design for hours and hours – we all left that session believing her.   Rinse and Repeat Orlando Code Camp 2010 was awesome, and would totally do it again.  There were lots of folks from my shop there, and some that have left my shop to go elsewhere.  So it was a reunion of sorts and a great celebration for the simple fact that its great to be a developer and there’s a community that supports and recognizes it as well.  The sponsors were generous and the organizers were very tired, namely Esteban Garcia and Will Strohl who were responsible for making a lot of this magic happen.  And if you don’t believe me, check out the chatter on Twitter.

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  • Post MIX10 Decompression

    - by Dave Campbell
    With a big dose of reality, I walked into this place this morning and found out "yeah, I really do write .NET web apps and MS Access for a living" :( ... but it pays the bills and I've gotten *way* used to eating 3 times a day :) MIX10 was great, although the buzz didn't seem as big as MIX09, and I'm not sure why. It also seemed like a different crowd and other folks I talked to agreed with that. Of course now I can outwardly admit that the "Windows Phone 7 Series" is programmed with Silverlight ... how cool is that? I've been biting my tongue about that info for over a month! I cloistered myself in Ballroom A for the week, not counting the Keynotes. That's where the phone sessions were located. I tried to collect the full set, but ended up bailing on the last one because it was ending at the time that MIX10 was ending, and I hadn't spent a whole lot of time in 'The Commons'. I met a bunch of folks I've blogged about, or exchanged email with, and that's always fun. Renewed associations with folks I only see once or twice a year and way too long a list and don't want to mention some and leave off others... I did have an opportunity to meet Charles Petzold... wow that was interesting... I got into Windows development through Charles' Programming Windows 3.1 book 'back in the day' ... couldn't find anyone at Honeywell wanted to join my journey, so it was just me and 'Chuck' :) ... read every word of that book more than once... all marked up, tags sticking out of it. And now he's writing a WP7 book ... gotta get it: Free ebook: Programming Windows Phone 7 Series (DRAFT Preview) I went through my Big List-o-BlogsTM last night and it took over 2 hours because of all the new content since MIX10. I've got 90 posts tagged as of 9PM on 3/21. If everybody stopped right now, it would take me 9 days to push what I have now, so you'll have to be patient! I had another event on Thursday that was *extremely* tiring, so I ended up staying over another night. I drove back into the strip on Friday morning to try to find a non-cheesy souvenir for my wife, and didn't find much. Then I went to Blueberry Hill restaurant for 3 eggs, 3 strips of bacon, and 3 awesome potato pancakes. Check them out if you have time! And then hit the road. In case anyone is wondering, the 2-1/2 hour drive I took across Hoover Dam on Sunday afternoon only took 30 minutes on Friday afternoon... that was a more normal trip! I thoroughly enjoyed the time I spent with everyone. Thanks to John Papa and his crew for the great Insider's party on Monday night... the Blues Brothers were a fun surprise and they did a good job! And the swag was great... thanks to all the contributors for a fun evening at their expense! All I can say is stay tuned, go to live.visitmix.com/videos and watch everything, get the phone tools, start working... everything's different and everything's fun... jump in, it's all Silverlight! Stay in the 'Light! Technorati Tags: Silverlight    Silverlight 4    Windows Phone     MIX10

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  • Conditional Operator Example

    - by mbcrump
    If you haven’t taken the time to learn conditional operators, then now is the time. I’ve added a quick and dirty example for those on the forums.   Code Snippet using System; using System.Net.Mail; using System.Net; using System.Globalization; using System.Windows.Forms;   class Demo {     //Please use conditional statements in your code. See example below.       public static void Main()     {         int dollars = 10;           //Bad Coder Bad !!! Don't do this         if (dollars == 1)         {             Console.WriteLine("Please deposit {0} dollar.", dollars);         }         else         {             Console.WriteLine("Please deposit {0} dollars.", dollars);         }             //Good Coder Good !!! Do this         Console.WriteLine("Please deposit {0} dollar{1}.", dollars, dollars == 1 ? ' ' : 's');         //                                                          expression   ? true : false           Console.ReadLine();          } }

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  • .NET Rocks VS2010 Road Trip

    - by Blog Author
    .NET Rocks!! is going on the road again in honor of the release of VS2010, and here are the details: Carl and Richard are loading up the DotNetMobile (a 30 foot RV) and driving to your town again to show off the latest and greatest in Visual Studio 2010 and .NET 4.0!  And to make the night even more fun, we’re going to bring a mystery rock star from the Visual Studio world to the event and interview them for a special .NET Rocks Road Trip show series. Along the way we’ll be giving away some great prizes, showing off some awesome technology and having a ton of laughs. And one lucky person at the event will win “Ride Along with Carl and Richard” and get to board the RV and ride with the boys to the next town on the tour (don’t worry, we’ll get you home again!) The details can be found here: http://www.dotnetrocks.com/roadtrip.aspx

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  • Microsoft Press Deal of the Day - 13/April/2012 - Building Enterprise Applications with Windows® Presentation Foundation and the MVVM Pattern

    - by TATWORTH
    Today's deal of the day from Microsoft Press at http://shop.oreilly.com/product/0790145309686.do is Building Enterprise Applications with Windows® Presentation Foundation and the MVVM Pattern"Simplify and improve business application development by applying the MVVM pattern to Windows Presentation Foundation (WPF) and Microsoft® Silverlight® 4. With this hands-on guide, you'll use MVVM with data binding, commands, and behaviors to create user interfaces loosely coupled to business logic. MVVM is ideal for .NET developers working with WPF and Silverlight—whether or not you have experience building enterprise applications."

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  • Why was Mr. Scott Scottish?

    - by iamjames
    It's a good question:  of all the engineers in the world, why choose a Scottish engineer?  The Gene Roddenberry probably chose a Scottish engineer because of this guy: That's James Watt, the same guy the unit of energy watt is named after.  He was a Scottish inventor and mechancial engineer who built the first made significant improvements to the steam engine.  Made sense in the 60's, however given the past hundred years if they were to make a new Star Trek they might have started with a German engineer (or maybe Japanese), but since World War II had ended barely 20 years earlier the 20-somethings that had survived the war were now 40-somethings and seeing a German engineer probably wouldn't have gone over too well.

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  • Video on Architecture and Code Quality using Visual Studio 2012&ndash;interview with Marcel de Vries and Terje Sandstrom by Adam Cogan

    - by terje
    Find the video HERE. Adam Cogan did a great Web TV interview with Marcel de Vries and myself on the topics of architecture and code quality.  It was real fun participating in this session.  Although we know each other from the MVP ALM community,  Marcel, Adam and I haven’t worked together before. It was very interesting to see how we agreed on so many terms, and how alike we where thinking.  The basics of ensuring you have a good architecture and how you could document it is one thing.  Also, the same agreement on the importance of having a high quality code base, and how we used the Visual Studio 2012 tools, and some others (NDepend for example)  to measure and ensure that the code quality was where it should be.  As the tools, methods and thinking popped up during the interview it was a lot of “Hey !  I do that too!”.  The tools are not only for “after the fact” work, but we use them during the coding.  That way the tools becomes an integrated part of our coding work, and helps us to find issues we may have overlooked.  The video has a bunch of call outs, pinpointing important things to remember. These are also listed on the corresponding web page. I haven’t seen that touch before, but really liked this way of doing it – it makes it much easier to spot the highlights.  Titus Maclaren and Raj Dhatt from SSW have done a terrific job producing this video.  And thanks to Lei Xu for doing the camera and recording job.  Thanks guys ! Also, if you are at TechEd Amsterdam 2012, go and listen to Adam Cogan in his session on “A modern architecture review: Using the new code review tools” Friday 29th, 10.15-11.30 and Marcel de Vries session on “Intellitrace, what is it and how can I use it to my benefit” Wednesday 27th, 5-6.15 The highlights points out some important practices.  I’ll elaborate on a few of them here: Add instructions on how to compile the solution.  You do this by adding a text file with instructions to the solution, and keep it under source control.  These instructions should contain what is needed on top of a standard install of Visual Studio.  I do a lot of code reviews, and more often that not, I am not even able to compile the program, because they have used some tool or library that needs to be installed.  The same applies to any new developer who enters into the team, so do this to increase your productivity when the team changes, or a team member switches computer. Don’t forget to document what you have to configure on the computer, the IIS being a common one. The more automatic you can do this, the better.  Use NuGet to get down libraries. When the text document gets more than say, half a page, with a bunch of different things to do, convert it into a powershell script instead.  The metrics warning levels.  These are very conservatively set by Microsoft.  You rarely see anything but green, and besides, you should have color scales for each of the metrics.  I have a blog post describing a more appropriate set of levels, based on both research work and industry “best practices”.  The essential limits are: Cyclomatic complexity and coupling:  Higher numbers are worse On method levels: Green :  From 0 to 10 Yellow:  From 10 to 20  (some say 15).   Acceptable, but have a look to see if there is something unneeded here. Red: From 20 to 40:   Action required, get these down. Bleeding Red: Above 40   This is the real red alert.  Immediate action!  (My invention, as people have asked what do I do when I have cyclomatic complexity of 150.  The only answer I could think of was: RUN! ) Maintainability index:  Lower numbers are worse, scale from 0 to 100. On method levels: Green:  60 to 100 Yellow:  40 – 60.    You will always have methods here too, accept the higher ones, take a look at those who are down to the lower limit.  Check up against the other metrics.) Red:  20 – 40:  Action required, fix these. Bleeding red:  Below 20.  Immediate action required. When doing metrics analysis, you should leave the generated code out.  You do this by adding attributes, unfortunately Microsoft has “forgotten” to add these to all their stuff, so you might have to add them to some of the code.  It most cases it can be done so that it is not overwritten by a new round of code generation.  Take a look a my blog post here for details on how to do that. Class level metrics might also be useful, at least for coupling and maintenance.  But it is much more difficult to set any fixed limits on those.  Any metric aggregations on higher level tend to be pretty useless, as the number of methods vary pretty much, and there are little science on what number of methods can be regarded as good or bad.  NDepend have a recommendation, but they say it may vary too.  And in these days of data binding, the number might be pretty high, as properties counts as methods.  However, if you take the worst case situations, classes with more than 20 methods are suspicious, and coupling and cyclomatic complexity go red above 20, so any classes with more than 20x20 = 400 for these measures should be checked over. In the video we mention the SOLID principles, coined by “Uncle Bob” (Richard Martin). One of them, the Dependency Inversion principle we discuss in the video.  It is important to note that this principle is NOT on whether you should use a Dependency Inversion Container or not, it is about how you design the interfaces and interactions between your classes.  The Dependency Inversion Container is just one technique which is based on this principle, but which main purpose is to isolate things you would like to change at runtime, for example if you implement a plug in architecture.  Overuse of a Dependency Inversion Container is however, NOT a good thing.  It should be used for a purpose and not as a general DI solution.  The general DI solution and thinking however is useful far beyond the DIC.   You should always “program to an abstraction”, and not to the concreteness.  We also talk a bit about the GRASP patterns, a term coined by Craig Larman in his book Applying UML and design patterns. GRASP patterns stand for General Responsibility Assignment Software Patterns and describe fundamental principles of object design and responsibility assignment.  What I find great with these patterns is that they is another way to focus on the responsibility of a class.  One of the things I most often found that is broken in software designs, is that the class lack responsibility, and as a result there are a lot of classes mucking around in the internals of the other classes.  We also discuss the term “Code Smells”.  This term was invented by Kent Beck and Martin Fowler when they worked with Fowler’s “Refactoring” book. A code smell is a set of “bad” coding practices, which are the drivers behind a corresponding set of refactorings.  Here is a good list of the smells, and their corresponding refactor patterns. See also this.

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