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  • Integration with Multiple Versions of BizTalk HL7 Accelerator Schemas

    - by Paul Petrov
    Microsoft BizTalk Accelerator for HL7 comes with multiple versions of the HL7 implementation. One of the typical integration tasks is to receive one format and transmit another. For example, system A works HL7 v2.4 messages, system B with v2.3, and system C with v2.2. The system A is exchanging messages with B and C. The logical solution is to create schemas in separate namespaces for each system and assign maps on send ports. Schematic diagram of the messaging solution is shown below:   Nothing is complex about that conceptually. On the implementation level things can get nasty though because of the elaborate nature of HL7 schemas and sheer amount of message types involved. If trying to implement maps directly in BizTalk Map Editor one would quickly get buried by thousands of links between subfields of HL7 segments. Since task is repetitive because HL7 segments are reused between message types it's natural to take advantage of such modular structure and reduce amount of work through reuse. Here's where it makes sense to switch from visual map editor to old plain XSLT. The implementation is done in three steps. First, create XSL templates to map from segments of one version to another. This can be done using BizTalk Map Editor subsequently copying and modifying generated XSL code to create one xsl:template per segment. Group all segments for format mapping in one XSL file (we call it SegmentTemplates.xsl). Here's how template for the PID segment (Patient Identification) would look like this: <xsl:template name="PID"> <PID_PatientIdentification> <xsl:if test="PID_PatientIdentification/PID_1_SetIdPatientId"> <PID_1_SetIdPid> <xsl:value-of select="PID_PatientIdentification/PID_1_SetIdPatientId/text()" /> </PID_1_SetIdPid> </xsl:if> <xsl:for-each select="PID_PatientIdentification/PID_2_PatientIdExternalId"> <PID_2_PatientId> <xsl:if test="CX_0_Id"> <CX_0_Id> <xsl:value-of select="CX_0_Id/text()" /> </CX_0_Id> </xsl:if> <xsl:if test="CX_1_CheckDigit"> <CX_1_CheckDigitSt> <xsl:value-of select="CX_1_CheckDigit/text()" /> </CX_1_CheckDigitSt> </xsl:if> <xsl:if test="CX_2_CodeIdentifyingTheCheckDigitSchemeEmployed"> <CX_2_CodeIdentifyingTheCheckDigitSchemeEmployed> <xsl:value-of select="CX_2_CodeIdentifyingTheCheckDigitSchemeEmployed/text()" /> </CX_2_CodeIdentifyingTheCheckDigitSchemeEmployed> . . . // skipped for brevity This is the most tedious and time consuming part. Templates can be created for only those segments that are used in message interchange. Once this is done the rest goes much easier. The next step is to create message type specific XSL that references (imports) segment templates XSL file. Inside this file simple call segment templates in appropriate places. For example, beginning of the mapping XSL for ADT_A01 message would look like this:   <xsl:import href="SegmentTemplates_23_to_24.xslt" />  <xsl:output omit-xml-declaration="yes" method="xml" version="1.0" />   <xsl:template match="/">    <xsl:apply-templates select="s0:ADT_A01_23_GLO_DEF" />  </xsl:template>   <xsl:template match="s0:ADT_A01_23_GLO_DEF">    <ns0:ADT_A01_24_GLO_DEF>      <xsl:call-template name="EVN" />      <xsl:call-template name="PID" />      <xsl:for-each select="PD1_PatientDemographic">        <xsl:call-template name="PD1" />      </xsl:for-each>      <xsl:call-template name="PV1" />      <xsl:for-each select="PV2_PatientVisitAdditionalInformation">        <xsl:call-template name="PV2" />      </xsl:for-each> This code simply calls segment template directly for required singular elements and in for-each loop for optional/repeating elements. And lastly, create BizTalk map (btm) that references message type specific XSL. It is essentially empty map with Custom XSL Path set to appropriate XSL: In the end, you will end up with one segment templates file that is referenced by many message type specific XSL files which in turn used by BizTalk maps. Once all segment maps are created they are widely reusable and all the rest work is very simple and clean.

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  • Timeout Considerations for Solicit Response – Part 2

    - by Michael Stephenson
    To follow up a previous article about timeouts and how they can affect your application I have extended the sample we were using to include WCF. I will execute some test scenarios and discuss the results. The sample We begin by consuming exactly the same web service which is sitting on a remote server. This time I have created a .net 3.5 application which will consume the web service using the basichttp binding. To show you the configuration for the consumption of this web service please refer to the below diagram. You can see like before we also have the connectionManagement element in the configuration file. I have added a WCF service reference (also using the asynchronous proxy methods) and have the below code sample in the application which will asynchronously make the web service calls and handle the responses on a call back method invoked by a delegate. If you have read the previous article you will notice that the code is almost the same.   Sample 1 – WCF with Default Timeouts In this test I set about recreating the same scenario as previous where we would run the test but this time using WCF as the messaging component. For the first test I would use the default configuration settings which WCF had setup when we added a reference to the web service. The timeout values for this test are: closeTimeout="00:01:00" openTimeout="00:01:00" receiveTimeout="00:10:00" sendTimeout="00:01:00"   The Test We simulated 21 calls to the web service Test Results The client-side trace is as follows:   The server-side trace is as follows: Some observations on the results are as follows: The timeouts happened quicker than in the previous tests because some calls were timing out before they attempted to connect to the server The first few calls that timed out did actually connect to the server and did execute successfully on the server   Test 2 – Increase Open Connection Timeout & Send Timeout In this test I wanted to increase both the send and open timeout values to try and give everything a chance to go through. The timeout values for this test are: closeTimeout="00:01:00" openTimeout="00:10:00" receiveTimeout="00:10:00" sendTimeout="00:10:00"   The Test We simulated 21 calls to the web service   Test Results The client side trace for this test was   The server-side trace for this test was: Some observations on this test are: This test proved if the timeouts are high enough everything will just go through   Test 3 – Increase just the Send Timeout In this test we wanted to increase just the send timeout. The timeout values for this test are: closeTimeout="00:01:00" openTimeout="00:01:00" receiveTimeout="00:10:00" sendTimeout="00:10:00"   The Test We simulated 21 calls to the web service   Test Results The below is the client side trace The below is the server side trace Some observations on this test are: In this test from both the client and server perspective everything ran through fine The open connection timeout did not seem to have any effect   Test 4 – Increase Just the Open Connection Timeout In this test I wanted to validate the change to the open connection setting by increasing just this on its own. The timeout values for this test are: closeTimeout="00:01:00" openTimeout="00:10:00" receiveTimeout="00:10:00" sendTimeout="00:01:00"   The Test We simulated 21 calls to the web service Test Results The client side trace was The server side trace was Some observations on this test are: In this test you can see that the open connection which relates to opening the channel timeout increase was not the thing which stopped the calls timing out It's the send of data which is timing out On the server you can see that the successful few calls were fine but there were also a few calls which hit the server but timed out on the client You can see that not all calls hit the server which was one of the problems with the WSE and ASMX options   Test 5 – Smaller Increase in Send Timeout In this test I wanted to make a smaller increase to the send timeout than previous just to prove that it was the key setting which was controlling what was timing out. The timeout values for this test are: openTimeout="00:01:00" receiveTimeout="00:10:00" sendTimeout="00:02:30"   The Test We simulated 21 calls to the web service Test Results The client side trace was   The server side trace was Some observations on this test are: You can see that most of the calls got through fine On the client you can see that call 20 timed out but still hit the server and executed fine.   Summary At this point between the two articles we have quite a lot of scenarios showing the different way the timeout setting have played into our original performance issue, and now we can see how WCF could offer an improved way to handle the problem. To summarise the differences in the timeout properties for the three technology stacks: ASMX The timeout value only applies to the execution time of your request on the server. The timeout does not consider how long your code might be waiting client side to get a connection. WSE The timeout value includes both the time to obtain a connection and also the time to execute the request. A timeout will not be thrown as an error until an attempt to connect to the server is made. This means a 40 second timeout setting may not throw the error until 60 seconds when the connection to the server is made. If the connection to the server is made you should be aware that your message will be processed and you should design for this. WCF The WCF send timeout is the setting most equivalent to the settings we were looking at previously. Like WSE this setting the counter includes the time to get a connection as well as the time to execute on a server. Unlike WSE and ASMX an error will be thrown as soon as the send timeout from making your call from user code has elapsed regardless of whether we are waiting for a connection or have an open connection to the server. This may to a user appear to have better latency in getting an error response compared to WSE or ASMX.

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  • IBM Keynote: (hardware,software)–>{IBM.java.patterns}

    - by Janice J. Heiss
    On Sunday evening, September 30, 2012, Jason McGee, IBM Distinguished Engineer and Chief Architect Cloud Computing, along with John Duimovich IBM Distinguished Engineer and Java CTO, gave an information- and idea-rich keynote that left Java developers with much to ponder.Their focus was on the challenges to make Java more efficient and productive given the hardware and software environments of 2012. “One idea that is very interesting is the idea of multi-tenancy,” said McGee, “and how we can move up the spectrum. In traditional systems, we ran applications on dedicated middleware, operating systems and hardware. A lot of customers still run that way. Now people introduce hardware virtualization and share the hardware. That is good but there is a lot more we can do. We can share middleware and the application itself.” McGee challenged developers to better enable the Java language to function in these higher density models. He spoke about the need to describe patterns that help us grasp the full environment that an application needs, whether it’s a web or full enterprise application. Developers need to understand the resources that an application interacts with in a way that is simple and straightforward. The task is to then automate that deployment so that the complexity of infrastructure can be by-passed and developers can live in a simpler world where the cloud can automatically configure the needed environment. McGee argued that the key, something IBM has been working on, is to use a simpler pattern that allows a cloud-based architecture to embrace the entire infrastructure required for an application and make it highly available, scalable and able to recover from failure. The cloud-based architecture would automate the complexity of setting up and managing the infrastructure. IBM has been trying to realize this vision for customers so they can describe their Java application environment simply and allow the cloud to automate the deployment and management of applications. “The point,” explained McGee, “is to package the executable used to describe applications, to drop it into a shared system and let that system provide some intelligence about how to deploy and manage those applications.”John Duimovich on Improvements in JavaMcGee then brought onstage IBM’s Distinguished Engineer and CTO for Java, John Duimovich, who showed the audience ways to deploy Java applications more efficiently.Duimovich explained that, “When you run lots of copies of Java in the cloud or any hypervisor virtualized system, there are a lot of duplications of code and jar files. IBM has a facility called ‘shared classes’ where we put shared code, read only artefacts in a cache that is sharable across hypervisors.” By putting JIT code in ahead of time, he explained that the application server will use 20% less memory and operate 30% faster.  He described another example of how the JVM allows for the maximum amount of sharing that manages the tenants and file sockets and memory use through throttling and control. Duimovich touched on the “thin is in” model and IBM’s Liberty Profile and lightweight runtime for the cloud, which allows for greater efficiency in interacting with the cloud.Duimovich discussed the confusion Java developers experience when, for example, the hypervisor tells them that that they have 8 and then 4 and then 16 cores. “Because hypervisors are virtualized, they can change based on resource needs across the hypervisor layer. You may have 10 instances of an operation system and you may need to reallocate memory, " explained Duimovich.  He showed how to resize LPARs, reallocate CPUs and migrate applications as needed. He explained how application servers can resize thread pools and better use resources based on information from the hypervisors.Java Challenges in Hardware and SoftwareMcGee ended the keynote with a summary of upcoming hardware and software challenges for the Java platform. He noted that one reason developers love Java is it allows them to ignore differences in hardware. He stated that the most important things happening in hardware were in network and storage – in developments such as the speed of SSD, the exploitation of high-speed, low-latency networking, and recent developments such as storage-class memory, and non-volatile main memory. “So we are challenged to maintain the benefits of Java and the abstraction it provides from hardware while still exploiting the new innovations in hardware,” said McGee.McGee discussed transactional messaging applications where developers send messages transactionally persist a message to storage, something traditionally done by backing messages on spinning disks, something mostly outdated. “Now,” he pointed out, “we would use SSD and store it in Flash and get 70,000 messages a second. If we stored it using a PCI express-based flash memory device, it is still Flash but put on a PCI express bus on a card closer to the CPU. This way I get 300,000 messages a second and 25% improvement in latency.” McGee’s central point was that hardware has a huge impact on the performance and scalability of applications. New technologies are enabling developers to build classes of Java applications previously unheard of. “We need to be able to balance these things in Java – we need to maintain the abstraction but also be able to exploit the evolution of hardware technology,” said McGee. According to McGee, IBM's current focus is on systems wherein hardware and software are shipped together in what are called Expert Integrated Systems – systems that are pre-optimized, and pre-integrated together. McGee closed IBM’s engaging and thought-provoking keynote by pointing out that the use of Java in complex applications is increasingly being augmented by a host of other languages with strong communities around them – JavaScript, JRuby, Scala, Python and so forth. Java developers now must understand the strengths and weaknesses of such newcomers as applications increasingly involve a complex interconnection of languages.

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  • Employee Engagement Q&A with John Brunswick

    - by Kellsey Ruppel
    As we are focusing this week on Employee Engagement, I recently sat down with industry expert and thought leader John Brunswick on the topic. Here is the Q&A dialogue we shared.  Q: How do you effectively engage employees to drive business value?A: Motivation, both extrinsic and intrinsic, combined with the relevancy of various channels to support it.  Beyond chaining business strategies like compensation models within an organization, engagement ultimately is most successful when driven by employee's motivations.  Business value derived from engagement through technical capabilities can be objectively measured through metrics like the rate and accuracy of problem solving for a given business function or frequency of innovation created.  Providing employees performing "knowledge work" with capabilities that allow them to perform work with a higher degree of accuracy in the same or ideally less time, adds value for that individual and in turn, drives their level of engagement to drive business value. Q: Organizations with high levels of employee engagement outperform the total stock market index by 22%. Can you comment on why you think this might be? A: Alignment through shared purpose.  Zappos is an excellent example of a culture that arguably has higher than average levels of employee engagement and it permeates every aspect of their organization – embodied externally through their customer experience.  I recently made my first purchase with them and it was obvious through their web experience, visual design, communication style, customer service and attention to detail down to green packaging, that they have an amazingly strong shared purpose.  The Zappos.com ‘About page’ outlines their "Family Core Values", the first three being "Deliver WOW Through Service, Embrace and Drive Change & Create Fun and A Little Weirdness" – all reflected externally in my interaction with them.  Strong shared purpose enables higher product and service experience, equating to a dedicated customer base, repeat purchases and expanded marketshare. Q: Have you seen any trends in the market regarding employee engagement? A: Some companies now see offering a form of social engagement similar to Facebook and LinkedIn as standard communication infrastructure like email or instant messaging.  Originally offered as standalone tools, the value is now seen when these capabilities are offered in an integrated fashion in the context of business entities.  An emerging area of focus is around employee activities related to their organization on external social platforms, implicitly creating external communities with employees acting on behalf of the brand and interacting with each other (e.g. Twitter).  Companies have reached a formal understand that this now established communication medium requires strategies allowing employees to engage.  I have personally met colleagues from Oracle, like Oracle User Experience Director Ultan O'Broin (@ultan), via Twitter before meeting first through internal channels. Q: Employee engagement is important, but what about engaging customers and partners? A: The last few years we have witnessed an interesting evolution from the novelty of self-service to expectations of "intelligent" self-service.  From a consumer standpoint, engagement can end up being a key differentiator, especially in mature markets.  Customers that perform some level of interaction with a brand develop greater affinity for the brand and have a greater probability of acting as an advocate.  As organizations move toward a model of deeper engagement, they must ensure that their business is positioned to support deeper relationships, offering potentially greater transparency. From a partner standpoint greater engagement can lead to new types of business opportunities, much in the way that Amazon.com offers a unified shopping experience that can potentially span various vendors.  This same model can be extended to blending services and product delivery models, based on a closeness not easily possible before increased capability of engagement mechanisms. Q: What types of solutions are available to successfully deliver employee engagement? A: Solutions enabling higher levels of engagement do so on the basis of relevancy.  This relevancy is generally supported by aspects of content management, social collaboration, business intelligence, portal and process management technologies.  These technologies can help deliver an experience tailored to a given role or process within an organization that applies equally to work that is structured or unstructured, appearing in the form of functionality as simple as an online employee directory search, knowledge communities supported by social collaboration, as well as more feature rich business intelligence dashboards and portals. Looking to learn more about how to effectively engage your employees? Check out this webcast, or read more from John Brunswick. 

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  • C#/.NET Little Wonders &ndash; Cross Calling Constructors

    - by James Michael Hare
    Just a small post today, it’s the final iteration before our release and things are crazy here!  This is another little tidbit that I love using, and it should be fairly common knowledge, yet I’ve noticed many times that less experienced developers tend to have redundant constructor code when they overload their constructors. The Problem – repetitive code is less maintainable Let’s say you were designing a messaging system, and so you want to create a class to represent the properties for a Receiver, so perhaps you design a ReceiverProperties class to represent this collection of properties. Perhaps, you decide to make ReceiverProperties immutable, and so you have several constructors that you can use for alternative construction: 1: // Constructs a set of receiver properties. 2: public ReceiverProperties(ReceiverType receiverType, string source, bool isDurable, bool isBuffered) 3: { 4: ReceiverType = receiverType; 5: Source = source; 6: IsDurable = isDurable; 7: IsBuffered = isBuffered; 8: } 9: 10: // Constructs a set of receiver properties with buffering on by default. 11: public ReceiverProperties(ReceiverType receiverType, string source, bool isDurable) 12: { 13: ReceiverType = receiverType; 14: Source = source; 15: IsDurable = isDurable; 16: IsBuffered = true; 17: } 18:  19: // Constructs a set of receiver properties with buffering on and durability off. 20: public ReceiverProperties(ReceiverType receiverType, string source) 21: { 22: ReceiverType = receiverType; 23: Source = source; 24: IsDurable = false; 25: IsBuffered = true; 26: } Note: keep in mind this is just a simple example for illustration, and in same cases default parameters can also help clean this up, but they have issues of their own. While strictly speaking, there is nothing wrong with this code, logically, it suffers from maintainability flaws.  Consider what happens if you add a new property to the class?  You have to remember to guarantee that it is set appropriately in every constructor call. This can cause subtle bugs and becomes even uglier when the constructors do more complex logic, error handling, or there are numerous potential overloads (especially if you can’t easily see them all on one screen’s height). The Solution – cross-calling constructors I’d wager nearly everyone knows how to call your base class’s constructor, but you can also cross-call to one of the constructors in the same class by using the this keyword in the same way you use base to call a base constructor. 1: // Constructs a set of receiver properties. 2: public ReceiverProperties(ReceiverType receiverType, string source, bool isDurable, bool isBuffered) 3: { 4: ReceiverType = receiverType; 5: Source = source; 6: IsDurable = isDurable; 7: IsBuffered = isBuffered; 8: } 9: 10: // Constructs a set of receiver properties with buffering on by default. 11: public ReceiverProperties(ReceiverType receiverType, string source, bool isDurable) 12: : this(receiverType, source, isDurable, true) 13: { 14: } 15:  16: // Constructs a set of receiver properties with buffering on and durability off. 17: public ReceiverProperties(ReceiverType receiverType, string source) 18: : this(receiverType, source, false, true) 19: { 20: } Notice, there is much less code.  In addition, the code you have has no repetitive logic.  You can define the main constructor that takes all arguments, and the remaining constructors with defaults simply cross-call the main constructor, passing in the defaults. Yes, in some cases default parameters can ease some of this for you, but default parameters only work for compile-time constants (null, string and number literals).  For example, if you were creating a TradingDataAdapter that relied on an implementation of ITradingDao which is the data access object to retreive records from the database, you might want two constructors: one that takes an ITradingDao reference, and a default constructor which constructs a specific ITradingDao for ease of use: 1: public TradingDataAdapter(ITradingDao dao) 2: { 3: _tradingDao = dao; 4:  5: // other constructor logic 6: } 7:  8: public TradingDataAdapter() 9: { 10: _tradingDao = new SqlTradingDao(); 11:  12: // same constructor logic as above 13: }   As you can see, this isn’t something we can solve with a default parameter, but we could with cross-calling constructors: 1: public TradingDataAdapter(ITradingDao dao) 2: { 3: _tradingDao = dao; 4:  5: // other constructor logic 6: } 7:  8: public TradingDataAdapter() 9: : this(new SqlTradingDao()) 10: { 11: }   So in cases like this where you have constructors with non compiler-time constant defaults, default parameters can’t help you and cross-calling constructors is one of your best options. Summary When you have just one constructor doing the job of initializing the class, you can consolidate all your logic and error-handling in one place, thus ensuring that your behavior will be consistent across the constructor calls. This makes the code more maintainable and even easier to read.  There will be some cases where cross-calling constructors may be sub-optimal or not possible (if, for example, the overloaded constructors take completely different types and are not just “defaulting” behaviors). You can also use default parameters, of course, but default parameter behavior in a class hierarchy can be problematic (default values are not inherited and in fact can differ) so sometimes multiple constructors are actually preferable. Regardless of why you may need to have multiple constructors, consider cross-calling where you can to reduce redundant logic and clean up the code.   Technorati Tags: C#,.NET,Little Wonders

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  • Highlights from the Oracle Customer Experience Summit @ OpenWorld

    - by Kathryn Perry
    A guest post by David Vap, Group Vice President, Oracle Applications Product Development The Oracle Customer Experience Summit was the first-ever event covering the full breadth of Oracle's CX portfolio -- Marketing, Sales, Commerce, and Service. The purpose of the Summit was to articulate the customer experience imperative and to showcase the suite of Oracle products that can help our customers create the best possible customer experience. This topic has always been a very important one, but now that there are so many alternative companies to do business with and because people have such public ways to voice their displeasure, it's necessary for vendors to have multiple listening posts in place to gauge consumer sentiment. They need to know what is going on in real time and be able to react quickly to turn negative situations into positive ones. Those can then be shared in a social manner to enhance the brand and turn the customer into a repeat customer. The Summit was focused on Oracle's portfolio of products and entirely dedicated to customers who are committed to building great customer experiences within their businesses. Rather than DBAs, the attendees were business people looking to collaborate with other like-minded experts and find out how Oracle can help in terms of technology, best practices, and expertise. The event was at the Westin St. Francis Hotel in San Francisco as part of Oracle OpenWorld. We had eight hundred people attend, which was great for the first year. Next year, there's no doubt in my mind, we can raise that number to 5,000. Alignment and Logic Oracle's Customer Experience portfolio is made up of a combination of acquired and organic products owned by many people who are new to Oracle. We include homegrown Fusion CRM, as well as RightNow, Inquira, OPA, Vitrue, ATG, Endeca, and many others. The attendees knew of the acquisitions, so naturally they wanted to see how the products all fit together and hear the logic behind the portfolio. To tell them about our alignment, we needed to be aligned. To accomplish that, a cross functional team at Oracle agreed on the messaging so that every single Oracle presenter could cover the big picture before going deep into a product or topic. Talking about the full suite of products in one session produced overflow value for other products. And even though this internal coordination was a huge effort, everyone saw the value for our customers and for our long-term cooperation and success. Keynotes, Workshops, and Tents of Innovation We scored by having Seth Godin as our keynote speaker ? always provocative and popular. The opening keynote was a session orchestrated by Mark Hurd, Anthony Lye, and me. Mark set the stage by giving real-world examples of bad customer experiences, Anthony clearly articulated the business imperative for addressing these experiences, and I brought it all to life by taking the audience around the Customer Lifecycle and showing demos and videos, with partners included at each of the stops around the lifecycle. Brian Curran, a VP for RightNow Product Strategy, presented a session that was in high demand called The Economics of Customer Experience. People loved hearing how to build a business case and justify the cost of building a better customer experience. John Kembel, another VP for RightNow Product Strategy, held a workshop that customers raved about. It was based on the journey mapping methodology he created, which is a way to talk to customers about where they want to make improvements to their customers' experiences. He divided the audience into groups led by facilitators. Each person had the opportunity to engage with experts and peers and construct some real takeaways. From left to right: Brian Curran, John Kembel, Seth Godin, and George Kembel The conference hotel was across from Union Square so we used that space to set up Innovation Tents. During the day we served lunch in the tents and partners showed their different innovative ideas. It was very interesting to see all the technologies and advancements. It also gave people a place to mix and mingle and to think about the fringe of where we could all take these ideas. Product Portfolio Plus Thought Leadership Of course there is always room for improvement, but the feedback on the format of the conference was positive. Ninety percent of the sessions had either a partner or a customer teamed with an Oracle presenter. The presentations weren't dry, one-way information dumps, but more interactive. I just followed up with a CEO who attended the conference with his Head of Marketing. He told me that they are using John Kembel's journey mapping methodology across the organization to pull people together. This sort of thought leadership in these highly competitive areas gives Oracle permission to engage around the technology. We have to differentiate ourselves and it's harder to do on the product side because everyone looks the same on paper. But on thought leadership ? we can, and did, take some really big steps. David VapGroup Vice PresidentOracle Applications Product Development

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  • In Social Relationship Management, the Spirit is Willing, but Execution is Weak

    - by Mike Stiles
    In our final talk in this series with Aberdeen’s Trip Kucera, we wanted to find out if enterprise organizations are actually doing anything about what they’re learning around the importance of communicating via social and using social listening for a deeper understanding of customers and prospects. We found out that if your brand is lagging behind, you’re not alone. Spotlight: How was Aberdeen able to find out if companies are putting their money where their mouth is when it comes to implementing social across the enterprise? Trip: One way to think about the relative challenges a business has in a given area is to look at the gap between “say” and “do.” The first of those words reveals the brand’s priorities, while the second reveals their ability to execute on those priorities. In Aberdeen’s research, we capture this by asking firms to rank the value of a set of activities from one on the low end to five on the high end. We then ask them to rank their ability to execute those same activities, again on a one to five, not effective to highly effective scale. Spotlight: And once you get their self-assessments, what is it you’re looking for? Trip: There are two things we’re looking for in this analysis. The first is we want to be able to identify the widest gaps between perception of value and execution. This suggests impediments to adoption or simply a high level of challenge, be it technical or otherwise. It may also suggest areas where we can expect future investment and innovation. Spotlight: So the biggest potential pain points surface, places where they know something is critical but also know they aren’t doing much about it. What’s the second thing you look for? Trip: The second thing we want to do is look at specific areas in which high-performing companies, the Leaders, are out-executing the Followers. This points to the business impact of these activities since Leaders are defined by a set of business performance metrics. Put another way, we’re correlating adoption of specific business competencies with performance, looking for what high-performers do differently. Spotlight: Ah ha, that tells us what steps the winners are taking that are making them winners. So what did you find out? Trip: Generally speaking, we see something of a glass curtain when it comes to the social relationship management execution gap. There isn’t a single social media activity in which more than 50% of respondents indicated effectiveness, which would be a 4 or 5 on that 1-5 scale. This despite the fact that 70% of firms indicate that generating positive social media mentions is valuable or very valuable, a 4 or 5 on our 1-5 scale. Spotlight: Well at least they get points for being honest. The verdict they’re giving themselves is that they just aren’t cutting it in these highly critical social development areas. Trip: And the widest gap is around directly engaging with customers and/or prospects on social networks, which 69% of firms rated as valuable but only 34% of companies say they are executing well. Perhaps even more interesting is that these two are interdependent since you’re most likely to generate goodwill on social through happy, engaged customers. This data also suggests that social is largely being used as a broadcast channel rather than for one-to-one engagement. As we’ve discussed previously, social is an inherently personal media. Spotlight: And if they’re still using it as a broadcast channel, that shows they still fail to understand the root of social and see it as just another outlet for their ads and push-messaging. That’s depressing. Trip: A second way to evaluate this data is by using Aberdeen’s performance benchmarking. The story is both a bit different, but consistent in its own way. The first thing we notice is that Leaders are more effective in their execution of several key social relationship management capabilities, namely generating positive mentions and engaging with “influencers” and customers. Based on the fact that Aberdeen uses a broad set of performance metrics to rank the respondents as either “Leaders” (top 35% in weighted performance) or “Followers” (bottom 65% in weighted performance), from website conversion to annual revenue growth, we can then correlated high social effectiveness with company performance. We can also connect the specific social capabilities used by Leaders with effectiveness. We spoke about a few of those key capabilities last time and also discuss them in a new report: Social Powers Activate: Engineering Social Engagement to Win the Hidden Sales Cycle. Spotlight: What all that tells me is there are rewards for making the effort and getting it right. That’s how you become a Leader. Trip: But there’s another part of the story, which is that overall effectiveness, even among Leaders, is muted. There’s just one activity in which more than a majority of Leaders cite high effectiveness, effectiveness being the generation of positive buzz. While 80% of Leaders indicate “directly engaging with customers” through social media channels is valuable, the highest rated activity among Leaders, only 42% say they’re effective. This gap even among Leaders shows the challenges still involved in effective social relationship management. @mikestilesPhoto: stock.xchng

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  • Highlights from the Oracle Customer Experience Summit @ OpenWorld

    - by Richard Lefebvre
    The Oracle Customer Experience Summit was the first-ever event covering the full breadth of Oracle's CX portfolio -- Marketing, Sales, Commerce, and Service. The purpose of the Summit was to articulate the customer experience imperative and to showcase the suite of Oracle products that can help our customers create the best possible customer experience. This topic has always been a very important one, but now that there are so many alternative companies to do business with and because people have such public ways to voice their displeasure, it's necessary for vendors to have multiple listening posts in place to gauge consumer sentiment. They need to know what is going on in real time and be able to react quickly to turn negative situations into positive ones. Those can then be shared in a social manner to enhance the brand and turn the customer into a repeat customer. The Summit was focused on Oracle's portfolio of products and entirely dedicated to customers who are committed to building great customer experiences within their businesses. Rather than DBAs, the attendees were business people looking to collaborate with other like-minded experts and find out how Oracle can help in terms of technology, best practices, and expertise. The event was at the Westin St. Francis Hotel in San Francisco as part of Oracle OpenWorld. We had eight hundred people attend, which was great for the first year. Next year, there's no doubt in my mind, we can raise that number to 5,000. Alignment and Logic Oracle's Customer Experience portfolio is made up of a combination of acquired and organic products owned by many people who are new to Oracle. We include homegrown Fusion CRM, as well as RightNow, Inquira, OPA, Vitrue, ATG, Endeca, and many others. The attendees knew of the acquisitions, so naturally they wanted to see how the products all fit together and hear the logic behind the portfolio. To tell them about our alignment, we needed to be aligned. To accomplish that, a cross functional team at Oracle agreed on the messaging so that every single Oracle presenter could cover the big picture before going deep into a product or topic. Talking about the full suite of products in one session produced overflow value for other products. And even though this internal coordination was a huge effort, everyone saw the value for our customers and for our long-term cooperation and success. Keynotes, Workshops, and Tents of Innovation We scored by having Seth Godin as our keynote speaker ? always provocative and popular. The opening keynote was a session orchestrated by Mark Hurd, Anthony Lye, and me. Mark set the stage by giving real-world examples of bad customer experiences, Anthony clearly articulated the business imperative for addressing these experiences, and I brought it all to life by taking the audience around the Customer Lifecycle and showing demos and videos, with partners included at each of the stops around the lifecycle. Brian Curran, a VP for RightNow Product Strategy, presented a session that was in high demand called The Economics of Customer Experience. People loved hearing how to build a business case and justify the cost of building a better customer experience. John Kembel, another VP for RightNow Product Strategy, held a workshop that customers raved about. It was based on the journey mapping methodology he created, which is a way to talk to customers about where they want to make improvements to their customers' experiences. He divided the audience into groups led by facilitators. Each person had the opportunity to engage with experts and peers and construct some real takeaways. The conference hotel was across from Union Square so we used that space to set up Innovation Tents. During the day we served lunch in the tents and partners showed their different innovative ideas. It was very interesting to see all the technologies and advancements. It also gave people a place to mix and mingle and to think about the fringe of where we could all take these ideas. Product Portfolio Plus Thought Leadership Of course there is always room for improvement, but the feedback on the format of the conference was positive. Ninety percent of the sessions had either a partner or a customer teamed with an Oracle presenter. The presentations weren't dry, one-way information dumps, but more interactive. I just followed up with a CEO who attended the conference with his Head of Marketing. He told me that they are using John Kembel's journey mapping methodology across the organization to pull people together. This sort of thought leadership in these highly competitive areas gives Oracle permission to engage around the technology. We have to differentiate ourselves and it's harder to do on the product side because everyone looks the same on paper. But on thought leadership ? we can, and did, take some really big steps. David Vap Group Vice President Oracle Applications Product Development

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  • Cloud to On-Premise Connectivity Patterns

    - by Rajesh Raheja
    Do you have a requirement to convert an Opportunity in Salesforce.com to an Order/Quote in Oracle E-Business Suite? Or maybe you want the creation of an Oracle RightNow Incident to trigger an on-premise Oracle E-Business Suite Service Request creation for RMA and Field Scheduling? If so, read on. In a previous blog post, I discussed integrating TO cloud applications, however the use cases above are the reverse i.e. receiving data FROM cloud applications (SaaS) TO on-premise applications/databases that sit behind a firewall. Oracle SOA Suite is assumed to be on-premise with with Oracle Service Bus as the mediation and virtualization layer. The main considerations for the patterns are are security i.e. shielding enterprise resources; and scalability i.e. minimizing firewall latency. Let me use an analogy to help visualize the patterns: the on-premise system is your home - with your most valuable possessions - and the SaaS app is your favorite on-line store which regularly ships (inbound calls) various types of parcels/items (message types/service operations). You need the items at home (on-premise) but want to safe guard against misguided elements of society (internet threats) who may masquerade as postal workers and vandalize property (denial of service?). Let's look at the patterns. Pattern: Pull from Cloud The on-premise system polls from the SaaS apps and picks up the message instead of having it delivered. This may be done using Oracle RightNow Object Query Language or SOAP APIs. This is particularly suited for certain integration approaches wherein messages are trickling in, can be centralized and batched e.g. retrieving event notifications on an hourly schedule from the Oracle Messaging Service. To compare this pattern with the home analogy, you are avoiding any deliveries to your home and instead go to the post office/UPS/Fedex store to pick up your parcel. Every time. Pros: On-premise assets not exposed to the Internet, firewall issues avoided by only initiating outbound connections Cons: Polling mechanisms may affect performance, may not satisfy near real-time requirements Pattern: Open Firewall Ports The on-premise system exposes the web services that needs to be invoked by the cloud application. This requires opening up firewall ports, routing calls to the appropriate internal services behind the firewall. Fusion Applications uses this pattern, and auto-provisions the services on the various virtual hosts to secure the topology. This works well for service integration, but may not suffice for large volume data integration. Using the home analogy, you have now decided to receive parcels instead of going to the post office every time. A door mail slot cut out allows the postman can drop small parcels, but there is still concern about cutting new holes for larger packages. Pros: optimal pattern for near real-time needs, simpler administration once the service is provisioned Cons: Needs firewall ports to be opened up for new services, may not suffice for batch integration requiring direct database access Pattern: Virtual Private Networking The on-premise network is "extended" to the cloud (or an intermediary on-demand / managed service offering) using Virtual Private Networking (VPN) so that messages are delivered to the on-premise system in a trusted channel. Using the home analogy, you entrust a set of keys with a neighbor or property manager who receives the packages, and then drops it inside your home. Pros: Individual firewall ports don't need to be opened, more suited for high scalability needs, can support large volume data integration, easier management of one connection vs a multitude of open ports Cons: VPN setup, specific hardware support, requires cloud provider to support virtual private computing Pattern: Reverse Proxy / API Gateway The on-premise system uses a reverse proxy "API gateway" software on the DMZ to receive messages. The reverse proxy can be implemented using various mechanisms e.g. Oracle API Gateway provides firewall and proxy services along with comprehensive security, auditing, throttling benefits. If a firewall already exists, then Oracle Service Bus or Oracle HTTP Server virtual hosts can provide reverse proxy implementations on the DMZ. Custom built implementations are also possible if specific functionality (such as message store-n-forward) is needed. In the home analogy, this pattern sits in between cutting mail slots and handing over keys. Instead, you install (and maintain) a mailbox in your home premises outside your door. The post office delivers the parcels in your mailbox, from where you can securely retrieve it. Pros: Very secure, very flexible Cons: Introduces a new software component, needs DMZ deployment and management Pattern: On-Premise Agent (Tunneling) A light weight "agent" software sits behind the firewall and initiates the communication with the cloud, thereby avoiding firewall issues. It then maintains a bi-directional connection either with pull or push based approaches using (or abusing, depending on your viewpoint) the HTTP protocol. Programming protocols such as Comet, WebSockets, HTTP CONNECT, HTTP SSH Tunneling etc. are possible implementation options. In the home analogy, a resident receives the parcel from the postal worker by opening the door, however you still take precautions with chain locks and package inspections. Pros: Light weight software, IT doesn't need to setup anything Cons: May bypass critical firewall checks e.g. virus scans, separate software download, proliferation of non-IT managed software Conclusion The patterns above are some of the most commonly encountered ones for cloud to on-premise integration. Selecting the right pattern for your project involves looking at your scalability needs, security restrictions, sync vs asynchronous implementation, near real-time vs batch expectations, cloud provider capabilities, budget, and more. In some cases, the basic "Pull from Cloud" may be acceptable, whereas in others, an extensive VPN topology may be well justified. For more details on the Oracle cloud integration strategy, download this white paper.

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  • Cloud to On-Premise Connectivity Patterns

    - by Rajesh Raheja
    Do you have a requirement to convert an Opportunity in Salesforce.com to an Order/Quote in Oracle E-Business Suite? Or maybe you want the creation of an Oracle RightNow Incident to trigger an on-premise Oracle E-Business Suite Service Request creation for RMA and Field Scheduling? If so, read on. In a previous blog post, I discussed integrating TO cloud applications, however the use cases above are the reverse i.e. receiving data FROM cloud applications (SaaS) TO on-premise applications/databases that sit behind a firewall. Oracle SOA Suite is assumed to be on-premise with with Oracle Service Bus as the mediation and virtualization layer. The main considerations for the patterns are are security i.e. shielding enterprise resources; and scalability i.e. minimizing firewall latency. Let me use an analogy to help visualize the patterns: the on-premise system is your home - with your most valuable possessions - and the SaaS app is your favorite on-line store which regularly ships (inbound calls) various types of parcels/items (message types/service operations). You need the items at home (on-premise) but want to safe guard against misguided elements of society (internet threats) who may masquerade as postal workers and vandalize property (denial of service?). Let's look at the patterns. Pattern: Pull from Cloud The on-premise system polls from the SaaS apps and picks up the message instead of having it delivered. This may be done using Oracle RightNow Object Query Language or SOAP APIs. This is particularly suited for certain integration approaches wherein messages are trickling in, can be centralized and batched e.g. retrieving event notifications on an hourly schedule from the Oracle Messaging Service. To compare this pattern with the home analogy, you are avoiding any deliveries to your home and instead go to the post office/UPS/Fedex store to pick up your parcel. Every time. Pros: On-premise assets not exposed to the Internet, firewall issues avoided by only initiating outbound connections Cons: Polling mechanisms may affect performance, may not satisfy near real-time requirements Pattern: Open Firewall Ports The on-premise system exposes the web services that needs to be invoked by the cloud application. This requires opening up firewall ports, routing calls to the appropriate internal services behind the firewall. Fusion Applications uses this pattern, and auto-provisions the services on the various virtual hosts to secure the topology. This works well for service integration, but may not suffice for large volume data integration. Using the home analogy, you have now decided to receive parcels instead of going to the post office every time. A door mail slot cut out allows the postman can drop small parcels, but there is still concern about cutting new holes for larger packages. Pros: optimal pattern for near real-time needs, simpler administration once the service is provisioned Cons: Needs firewall ports to be opened up for new services, may not suffice for batch integration requiring direct database access Pattern: Virtual Private Networking The on-premise network is "extended" to the cloud (or an intermediary on-demand / managed service offering) using Virtual Private Networking (VPN) so that messages are delivered to the on-premise system in a trusted channel. Using the home analogy, you entrust a set of keys with a neighbor or property manager who receives the packages, and then drops it inside your home. Pros: Individual firewall ports don't need to be opened, more suited for high scalability needs, can support large volume data integration, easier management of one connection vs a multitude of open ports Cons: VPN setup, specific hardware support, requires cloud provider to support virtual private computing Pattern: Reverse Proxy / API Gateway The on-premise system uses a reverse proxy "API gateway" software on the DMZ to receive messages. The reverse proxy can be implemented using various mechanisms e.g. Oracle API Gateway provides firewall and proxy services along with comprehensive security, auditing, throttling benefits. If a firewall already exists, then Oracle Service Bus or Oracle HTTP Server virtual hosts can provide reverse proxy implementations on the DMZ. Custom built implementations are also possible if specific functionality (such as message store-n-forward) is needed. In the home analogy, this pattern sits in between cutting mail slots and handing over keys. Instead, you install (and maintain) a mailbox in your home premises outside your door. The post office delivers the parcels in your mailbox, from where you can securely retrieve it. Pros: Very secure, very flexible Cons: Introduces a new software component, needs DMZ deployment and management Pattern: On-Premise Agent (Tunneling) A light weight "agent" software sits behind the firewall and initiates the communication with the cloud, thereby avoiding firewall issues. It then maintains a bi-directional connection either with pull or push based approaches using (or abusing, depending on your viewpoint) the HTTP protocol. Programming protocols such as Comet, WebSockets, HTTP CONNECT, HTTP SSH Tunneling etc. are possible implementation options. In the home analogy, a resident receives the parcel from the postal worker by opening the door, however you still take precautions with chain locks and package inspections. Pros: Light weight software, IT doesn't need to setup anything Cons: May bypass critical firewall checks e.g. virus scans, separate software download, proliferation of non-IT managed software Conclusion The patterns above are some of the most commonly encountered ones for cloud to on-premise integration. Selecting the right pattern for your project involves looking at your scalability needs, security restrictions, sync vs asynchronous implementation, near real-time vs batch expectations, cloud provider capabilities, budget, and more. In some cases, the basic "Pull from Cloud" may be acceptable, whereas in others, an extensive VPN topology may be well justified. For more details on the Oracle cloud integration strategy, download this white paper.

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  • Right-Time Retail Part 2

    - by David Dorf
    This is part two of the three-part series. Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Right-Time Integration Of course these real-time enabling technologies are only as good as the systems that utilize them, and it only takes one bottleneck to slow everyone else down. What good is an immediate stock-out notification if the supply chain can’t react until tomorrow? Since being formed in 2006, Oracle Retail has been not only adding more integrations between systems, but also modernizing integrations for appropriate speed. Notice I tossed in the word “appropriate.” Not everything needs to be real-time – again, we’re talking about Right-Time Retail. The speed of data capture, analysis, and execution must be synchronized or you’re wasting effort. Unfortunately, there isn’t an enterprise-wide dial that you can crank-up for your estate. You’ll need to improve things piecemeal, with people and processes as limiting factors while choosing the appropriate types of integrations. There are three integration styles we see in the retail industry. First is batch. I know, the word “batch” just sounds slow, but this pattern is less about velocity and more about volume. When there are large amounts of data to be moved, you’ll want to use batch processes. Our technology of choice here is Oracle Data Integrator (ODI), which provides a fast version of Extract-Transform-Load (ETL). Instead of the three-step process, the load and transform steps are combined to save time. ODI is a key technology for moving data into Retail Analytics where we can apply science. Performing analytics on each sale as it occurs doesn’t make any sense, so we batch up a statistically significant amount and submit all at once. The second style is fire-and-forget. For some types of data, we want the data to arrive ASAP but immediacy is not necessary. Speed is less important than guaranteed delivery, so we use message-oriented middleware available in both Weblogic and the Oracle database. For example, Point-of-Service transactions are queued for delivery to Central Office at corporate. If the network is offline, those transactions remain in the queue and will be delivered when the network returns. Transactions cannot be lost and they must be delivered in order. (Ever tried processing a return before the sale?) To enhance the standard queues, we offer the Retail Integration Bus (RIB) to help the management and monitoring of fire-and-forget messaging in the enterprise. The third style is request-response and is most commonly implemented as Web services. This is a synchronous message where the sender waits for a response. In this situation, the volume of data is small, guaranteed delivery is not necessary, but speed is very important. Examples include the website checking inventory, a price lookup, or processing a credit card authorization. The Oracle Service Bus (OSB) typically handles the routing of such messages, and we’ve enhanced its abilities with the Retail Service Backbone (RSB). To better understand these integration patterns and where they apply within the retail enterprise, we’re providing the Retail Reference Library (RRL) at no charge to Oracle Retail customers. The library is composed of a large number of industry business processes, including those necessary to support Commerce Anywhere, as well as detailed architectural diagrams. These diagrams allow implementers to understand the systems involved in integrations and the specific data payloads. Furthermore, with our upcoming release we’ll be providing a new tool called the Retail Integration Console (RIC) that allows IT to monitor and manage integrations from a single point. Using RIC, retailers can quickly discern where integration activity is occurring, volume statistics, average response times, and errors. The dashboards provide the ability to dive down into the architecture documentation to gather information all the way down to the specific payload. Retailers that want real-time integrations will also need real-time monitoring of those integrations to ensure service-level agreements are maintained. Part 3 looks at marketing.

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  • Navigation in a #WP7 application with MVVM Light

    - by Laurent Bugnion
    In MVVM applications, it can be a bit of a challenge to send instructions to the view (for example a page) from a viewmodel. Thankfully, we have good tools at our disposal to help with that. In his excellent series “MVVM Light Toolkit soup to nuts”, Jesse Liberty proposes one approach using the MVVM Light messaging infrastructure. While this works fine, I would like to show here another approach using what I call a “view service”, i.e. an abstracted service that is invoked from the viewmodel, and implemented on the view. Multiple kinds of view services In fact, I use view services quite often, and even started standardizing them for the Windows Phone 7 applications I work on. If there is interest, I will be happy to show other such view services, for example Animation services, responsible to start/stop animations on the view. Dialog service, in charge of displaying messages to the user and gathering feedback. Navigation service, in charge of navigating to a given page directly from the viewmodel. In this article, I will concentrate on the navigation service. The INavigationService interface In most WP7 apps, the navigation service is used in quite a straightforward way. We want to: Navigate to a given URI. Go back. Be notified when a navigation is taking place, and be able to cancel. The INavigationService interface is quite simple indeed: public interface INavigationService { event NavigatingCancelEventHandler Navigating; void NavigateTo(Uri pageUri); void GoBack(); } Obviously, this interface can be extended if necessary, but in most of the apps I worked on, I found that this covers my needs. The NavigationService class It is possible to nicely pack the navigation service into its own class. To do this, we need to remember that all the PhoneApplicationPage instances use the same instance of the navigation service, exposed through their NavigationService property. In fact, in a WP7 application, it is the main frame (RootFrame, of type PhoneApplicationFrame) that is responsible for this task. So, our implementation of the NavigationService class can leverage this. First the class will grab the PhoneApplicationFrame and store a reference to it. Also, it registers a handler for the Navigating event, and forwards the event to the listening viewmodels (if any). Then, the NavigateTo and the GoBack methods are implemented. They are quite simple, because they are in fact just a gateway to the PhoneApplicationFrame. The whole class is as follows: public class NavigationService : INavigationService { private PhoneApplicationFrame _mainFrame; public event NavigatingCancelEventHandler Navigating; public void NavigateTo(Uri pageUri) { if (EnsureMainFrame()) { _mainFrame.Navigate(pageUri); } } public void GoBack() { if (EnsureMainFrame() && _mainFrame.CanGoBack) { _mainFrame.GoBack(); } } private bool EnsureMainFrame() { if (_mainFrame != null) { return true; } _mainFrame = Application.Current.RootVisual as PhoneApplicationFrame; if (_mainFrame != null) { // Could be null if the app runs inside a design tool _mainFrame.Navigating += (s, e) => { if (Navigating != null) { Navigating(s, e); } }; return true; } return false; } } Exposing URIs I find that it is a good practice to expose each page’s URI as a constant. In MVVM Light applications, a good place to do that is the ViewModelLocator, which already acts like a central point of setup for the views and their viewmodels. Note that in some cases, it is necessary to expose the URL as a string, for instance when a query string needs to be passed to the view. So for example we could have: public static readonly Uri MainPageUri = new Uri("/MainPage.xaml", UriKind.Relative); public const string AnotherPageUrl = "/AnotherPage.xaml?param1={0}&param2={1}"; Creating and using the NavigationService Normally, we only need one instance of the NavigationService class. In cases where you use an IOC container, it is easy to simply register a singleton instance. For example, I am using a modified version of a super simple IOC container, and so I can register the navigation service as follows: SimpleIoc.Register<INavigationService, NavigationService>(); Then, it can be resolved where needed with: SimpleIoc.Resolve<INavigationService>(); Or (more frequently), I simply declare a parameter on the viewmodel constructor of type INavigationService and let the IOC container do its magic and inject the instance of the NavigationService when the viewmodel is created. On supported platforms (for example Silverlight 4), it is also possible to use MEF. Or, of course, we can simply instantiate the NavigationService in the ViewModelLocator, and pass this instance as a parameter of the viewmodels’ constructor, injected as a property, etc… Once the instance has been passed to the viewmodel, it can be used, for example with: NavigationService.NavigateTo(ViewModelLocator.ComparisonPageUri); Testing Thanks to the INavigationService interface, navigation can be mocked and tested when the viewmodel is put under unit test. Simply implement and inject a mock class, and assert that the methods are called as they should by the viewmodel. Conclusion As usual, there are multiple ways to code a solution answering your needs. I find that view services are a really neat way to delegate view-specific responsibilities such as animation, dialogs and of course navigation to other classes through an abstracted interface. In some cases, such as the NavigationService class exposed here, it is even possible to standardize the implementation and pack it in a class library for reuse. I hope that this sample is useful! Happy coding. Laurent   Laurent Bugnion (GalaSoft) Subscribe | Twitter | Facebook | Flickr | LinkedIn

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  • GCM: onMessage() from GCMIntentService is never called [migrated]

    - by Shrikant
    I am implementing GCM (Google Cloud Messaging- PUSH Notifications) in my application. I have followed all the steps given in GCM tutorial from developer.android.com My application's build target is pointing to Goolge API 8 (Android 2.2 version). I am able to get the register ID from GCM successfully, and I am passing this ID to my application server. So the registration step is performed successfully. Now when my application server sends a PUSH message to my device, the server gets the message as SUCCESS=1 FAILURE=0, etc., i.e. Server is sending message successfully, but my device never receives the message. After searching alot about this, I came to know that GCM pushes messages on port number 5228, 5229 or 5230. Initially, my device and laptop was restricted for some websites, but then I was granted all the permissions to access all websites, so I guess these port numbers are open for my device. So my question is: I never receive any PUSH message from GCM. My onMessage() from GCMIntenService class is never called. What could be the reason? Please see my following code and guide me accordingly: I have declared following in my manifest: <uses-sdk android:minSdkVersion="8" android:targetSdkVersion="8" /> <permission android:name="package.permission.C2D_MESSAGE" android:protectionLevel="signature" /> <!-- App receives GCM messages. --> <uses-permission android:name="com.google.android.c2dm.permission.RECEIVE" /> <!-- GCM connects to Google Services. --> <uses-permission android:name="android.permission.INTERNET" /> <!-- GCM requires a Google account. --> <uses-permission android:name="android.permission.GET_ACCOUNTS" /> <!-- Keeps the processor from sleeping when a message is received. --> <uses-permission android:name="android.permission.WAKE_LOCK" /> <uses-permission android:name="package.permission.C2D_MESSAGE" /> <uses-permission android:name="android.permission.INTERNET" /> <receiver android:name="com.google.android.gcm.GCMBroadcastReceiver" android:permission="com.google.android.c2dm.permission.SEND" > <intent-filter> <action android:name="com.google.android.c2dm.intent.RECEIVE" /> <action android:name="com.google.android.c2dm.intent.REGISTRATION" /> <category android:name="packageName" /> </intent-filter> </receiver> <receiver android:name=".ReceiveBroadcast" android:exported="false" > <intent-filter> <action android:name="GCM_RECEIVED_ACTION" /> </intent-filter> </receiver> <service android:name=".GCMIntentService" /> /** * @author Shrikant. * */ public class GCMIntentService extends GCMBaseIntentService { /** * The Sender ID used for GCM. */ public static final String SENDER_ID = "myProjectID"; /** * This field is used to call Web-Service for GCM. */ SendUserCredentialsGCM sendUserCredentialsGCM = null; public GCMIntentService() { super(SENDER_ID); sendUserCredentialsGCM = new SendUserCredentialsGCM(); } @Override protected void onRegistered(Context arg0, String registrationId) { Log.i(TAG, "Device registered: regId = " + registrationId); sendUserCredentialsGCM.sendRegistrationID(registrationId); } @Override protected void onUnregistered(Context context, String arg1) { Log.i(TAG, "unregistered = " + arg1); sendUserCredentialsGCM .unregisterFromGCM(LoginActivity.API_OR_BROWSER_KEY); } @Override protected void onMessage(Context context, Intent intent) { Log.e("GCM MESSAGE", "Message Recieved!!!"); String message = intent.getStringExtra("message"); if (message == null) { Log.e("NULL MESSAGE", "Message Not Recieved!!!"); } else { Log.i(TAG, "new message= " + message); sendGCMIntent(context, message); } } private void sendGCMIntent(Context context, String message) { Intent broadcastIntent = new Intent(); broadcastIntent.setAction("GCM_RECEIVED_ACTION"); broadcastIntent.putExtra("gcm", message); context.sendBroadcast(broadcastIntent); } @Override protected void onError(Context context, String errorId) { Log.e(TAG, "Received error: " + errorId); Toast.makeText(context, "PUSH Notification failed.", Toast.LENGTH_LONG) .show(); } @Override protected boolean onRecoverableError(Context context, String errorId) { return super.onRecoverableError(context, errorId); } }

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  • Handling Errors from HttpWebRequest.GetResponse

    - by Jason
    Hey experts - I'm having a ridiculous time trying to get an SMS API working (ZeepMobile, if you're interested) with .NET... I've been around .NET for a few years, but with all this social networking and API stuff, I need to get into the HttpWebRequest a bit. I'm new at it, but not completely new; I was able to hook up my site to Twitter without too much fuss (ie, I was able to modify someone's code to work for me). Anyways, the way their API works is to send an SMS message, you send them a POST and they respond back to you. I can send it just fine, but every time I do, rather than echo back something helpful to figure out what the error is, I get the Yellow Error Page Of Death (YEPOD) saying something to the effect of "The remote server returned an error: (400) Bad Request." This occurs on my line: '...creation of httpwebrequest here...' Dim myWebResponse As WebResponse myWebResponse = request.GetResponse() '<--- error line Is there any way to simply receive the error from the server rather than have the webserver throw an exception and give me the YEPOD? Or better yet, can anyone post a working example of their Zeep code? :) Thanks! EDIT: Here's my whole code block: Public Shared Function SendTextMessage(ByVal username As String, _ ByVal txt As String) As String Dim content As String = "user_id=" + _ username + "&body=" + Current.Server.UrlEncode(txt) Dim httpDate As String = DateTime.Now.ToString("r") Dim canonicalString As String = API_KEY & httpDate & content Dim encoding As New System.Text.UTF8Encoding Dim hmacSha As New HMACSHA1(encoding.GetBytes(SECRET_ACCESS_KEY)) Dim hash() As Byte = hmacSha.ComputeHash(encoding.GetBytes(canonicalString)) Dim b64 As String = Convert.ToBase64String(hash) 'connect with zeep' Dim request As HttpWebRequest = CType(WebRequest.Create(_ "https://api.zeepmobile.com/messaging/2008-07-14/send_message"), HttpWebRequest) request.Method = "POST" request.ServicePoint.Expect100Continue = False ' set the authorization levels' request.Headers.Add("Authorization", "Zeep " & API_KEY & ":" & b64) request.ContentType = "application/x-www-form-urlencoded" request.ContentLength = content.Length ' set up and write to stream' Dim reqStream As New StreamWriter(request.GetRequestStream()) reqStream.Write(content) reqStream.Close() Dim msg As String = "" msg = reqStream.ToString Dim myWebResponse As WebResponse Dim myResponseStream As Stream Dim myStreamReader As StreamReader myWebResponse = request.GetResponse() myResponseStream = myWebResponse.GetResponseStream() myStreamReader = New StreamReader(myResponseStream) msg = myStreamReader.ReadToEnd() myStreamReader.Close() myResponseStream.Close() ' Close the WebResponse' myWebResponse.Close() Return msg End Function

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  • How can we implement change notification propagation for WPF and SL in the MVVM pattern?

    - by Firoso
    Here's an example scenario targetting MVVM WPF/SL development: View data binds to view model Property "Target" "Target" exposes a field of an object called "data" that exists in the local application model, called "Original" when "Original" changes, it should raise notification to the view model and then propogate that change notification to the View. Here are the solutions I've come up with, but I don't like any of them all that much. I'm looking for other ideas, by the time we come up with something rock solid I'm certain Microsoft will have released .NET 5 with WPF/SL extensions for better tools for MVVM development. For now the question is, "What have you done to solve this problem and how has it worked out for you?" Option 1. Proposal: Attach a handler to data's PropertyChanged event that watches for string values of properties it cares about that might have changed, and raises the appropriate notification. Why I don't like it: Changes don't bubble naturally, objects must be explicitly watched, if data changes to a new source, events must be un-registered/registered. Why I kind of like it: I get explicit control over propogation of changes, and I don't have to use any types that belong at a higher level of the application such as dependancy properties. Option 2. Proposal: Attach a handler to data's PropertyChanged event that re-raises the event across all properties using the name property name. Why I don't like it: This is essentially the same as option 1, but less intelligent, and forces me to never change my property names, as they have to be the same as the property names on data Why I kind of like it: It's very easy to set up and I don't have to think about it... Then again if I try to think, and change names to things that make sense, I shoot myself in the foot, and then I have to think about it! Option 3. Proposal: Inherit my view model from dependancy object, and notify binding sources of changes directly. Why I don't like it: I'm not even 100% sure dependancy properties/objects can DO this, it was just a thought to look into. Also I don't personally feel that WPF/SL types like Dep Obj belong at the view model level. Why I kind of like it: IF it has the capability that I'm seeking then it's a good answer! minus that pesky layering issue. Option 4. Proposal: Use a consistant agent messaging system based off of Task Parallels DataFlow Library to propogate everything through linked pipelining. Why I don't like it: I've never tried this, and somehow I think it will be lacking, plus it requires me to think about my code completely differently all the way around. Why I kind of like it: It has the possiblity of allowing me to do some VERY fun manipulations with a push based data model and using ActionBlocks as validation AND setters to then privately change view model properties and explicitly control PropertyChanged notifications.

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  • Best practices for sending automated daily emails from web service

    - by Tauren
    I am running a web service that currently sends confirmation emails out to new users via the gmail smtp servers. As I'm only getting a few new users each day, this hasn't been a problem. I've recently added new features to the webapp that will require a customized message to be sent out to each user every day. Think of this as similar to the regular messages LinkedIn sends out that give you a status report on the activity in your network. Every user's message will be different. With thousands of users, this means thousands of unique messages will be sent each day. Edit: I've since found that these types of email are called "transactional or relationship messages". Spamtacular has a good article on differentiating between marketing and transactional email. I don't think using gmail's smtp servers will cut it anymore, but I don't know that for sure. I don't know what gmail's maximum outgoing messages per account is (it might be 100/day), but they limit outgoing mail to 500 recipients per message. I'm not sending a single message to 500 recipients, but I'm going to be sending 1000's of customized messages with each recipient getting one per day. I'm interested to learn any best practices for doing this (especially for Java-based webapps). Here are some of my thoughts and concerns on it: Should I set up my own outgoing mail server? If I do this, it seems like I'll have all sorts of other issues to worry about, such as preventing mail server abuse, monitoring bounces, allowing ways to opt-out of emails, etc. Are there any tools or services to help with this? Maybe something like OpenEMM or a services like MailChimp? But those seem focused more toward email marketing campaigns. I don't think I should have the webapp itself handle sending emails as it currently is for new user signups. I'm thinking I should setup a separate messaging server that can access the same backend/datastore as the webapp. Thoughts on this? Should I consider setting up some sort of message queueing service to help with this, such as JMS, RabbitMQ, ActiveMQ, etc.? Do I need to provide users a way to opt-out? Do I need to flag these as bulk messages? I don't really consider these email marketing messages, but I'm unsure what is considered appropriate or proper netiquette. Any advice is appreciated. I'm also very interested in open source tools or web services that simplify things and could help me to ramp up as quickly as possible. Thanks!

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  • System architecture: simple approach for setting up background tasks behind a web application -- wil

    - by Tim Molendijk
    I have a Django web application and I have some tasks that should operate (or actually: be initiated) on the background. The application is deployed as follows: apache2-mpm-worker; mod_wsgi in daemon mode (1 process, 15 threads). The background tasks have the following characteristics: they need to operate in a regular interval (every 5 minutes or so); they require the application context (i.e. the application packages need to be available in memory); they do not need any input other than database access, in order to perform some not-so-heavy tasks such as sending out e-mail and updating the state of the database. Now I was thinking that the most simple approach to this problem would be simply to piggyback on the existing application process (as spawned by mod_wsgi). By implementing the task as part of the application and providing an HTTP interface for it, I would prevent the overhead of another process that is holding all of the application into memory. A simple cronjob can be setup that sends a request to this HTTP interface every 5 minutes and that would be it. Since the application process provides 15 threads and the tasks are quite lightweight and only running every 5 minutes, I figure they would not be hindering the performance of the web application's user-facing operations. Yet... I have done some online research and I have seen nobody advocating this approach. Many articles suggest a significantly more complex approach based on a full-blown messaging component (such as Celery, which uses RabbitMQ). Although that's sexy, it sounds like overkill to me. Some articles suggest setting up a cronjob that executes a script which performs the tasks. But that doesn't feel very attractive either, as it results in creating a new process that loads the entire application into memory, performs some tiny task, and destroys the process again. And this is repeated every 5 minutes. Does not sound like an elegant solution. So, I'm looking for some feedback on my suggested approach as described in the paragraph before the preceeding paragraph. Is my reasoning correct? Am I overlooking (potential) problems? What about my assumption that application's performance will not be impeded?

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  • "Error #1006: getAttributeByQName is not a function." Flex 2.0.1 hotfix 2

    - by Deveti Putnik
    Hi, guys! I am working on some old Flex project (Flex 2.0.1 hotfix 2) and I am rookie in Flex programming. So, I wrote code for accessing some ASP.NET web service: <?xml version="1.0" encoding="utf-8"?> [Bindable] public var users:ArrayOfUser; private function buttonClicked():void { mx.controls.Alert.show(dataService.wsdl); dataService.UserGetAll.send();/ } public function dataHandler(event:ResultEvent):void { Alert.show("alo"); var response:ResponseUsers = event.result as ResponseUsers; if (response.responseCode != ResponseCodes.SUCCESS) { mx.controls.Alert.show("Error: " + response.responseCode.toString()); return; } users = response.users; } ]]> <mx:Button label="Click me!" click="buttonClicked()"/> And this is what I get from debugger: WSDL loaded Invoking SOAP operation UserGetAll Encoding SOAP request envelope Encoding SOAP request body 'A97A2DC1-AEDA-C594-45D2-1BA2B0F3B223' producer sending message '10681130-43E7-3DA7-34DD-1BA2B85545E3' 'direct_http_channel' channel sending message: (mx.messaging.messages::SOAPMessage)#0 body = "<SOAP-ENV:Envelope xmlns:SOAP-ENV="http://schemas.xmlsoap.org/soap/envelope/" xmlns:s="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"> <SOAP-ENV:Body> <tns:UserGetAll xmlns:tns="http://tempuri.org/"/> </SOAP-ENV:Body> </SOAP-ENV:Envelope>" clientId = "DirectHTTPChannel0" contentType = "text/xml; charset=utf-8" destination = "DefaultHTTP" headers = (Object)#1 httpHeaders = (Object)#2 SOAPAction = ""http://tempuri.org/UserGetAll"" messageId = "10681130-43E7-3DA7-34DD-1BA2B85545E3" method = "POST" recordHeaders = false timestamp = 0 timeToLive = 0 url = "http://192.168.0.201:8123/Service.asmx" 'A97A2DC1-AEDA-C594-45D2-1BA2B0F3B223' producer acknowledge of '10681130-43E7-3DA7-34DD-1BA2B85545E3'. Decoding SOAP response Encoded SOAP response <?xml version="1.0" encoding="utf-8"?><soap:Envelope xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema"><soap:Body><UserGetAllResponse xmlns="http://tempuri.org/"><UserGetAllResult><ResponseCode>Success</ResponseCode><Users><User><Id>1</Id><Name>test</Name><Key>testKey</Key><IsActive>true</IsActive><Name>Petar i Sofija</Name><Key>123789</Key><IsActive>true</IsActive></User></Users></UserGetAllResult></UserGetAllResponse></soap:Body></soap:Envelope> Decoding SOAP response envelope Decoding SOAP response body And finally I get this error "Error #1006: getAttributeByQName is not a function.". As you can see, I get correct response from web service, but dataHandler function is never got called. Can anyone please help me out? Thanks, Deveti Putnik

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  • ActiveMQ 5.2.0 + REST + HTTP POST = java.lang.OutOfMemoryError

    - by Bruce Loth
    First off, I am a newbie when it comes to JMS & ActiveMQ. I have been looking into a messaging solution to serve as middleware for a message producer that will insert XML messages into a queue via HTTP POST. The producer is an existing system written in C++ that cannot be modified (so Java and the C++ API are out). Using the "demo" examples and some trial and error, I have cobbled together a working example of what I want to do (on a windows box). The web.xml I configured in a test directory under "webapps" specifies that the HTTP POST messages received from the producer are to be handled by the MessageServlet. I added a line for the text app in "activemq.xml" ('ow' is the test app dir): I created a test script to "insert" messages into the queue which works well. The problem I am running into is that it as I continue to insert messages via REST/HTTP POST, the memory consumption and thread count used by ActiveMQ continues to rise (It happens when I have timely consumers as well as slow or non-existent consumers). When memory consumption gets around 250MB's and the thread count exceeds 5000 (as shown in windows task manager), ActiveMQ crashes and I see this in the log: Exception in thread "ActiveMQ Transport Initiator: vm://localhost#3564" java.lang.OutOfMemoryError: unable to create new native thread It is as if Jetty is spawning a new thread to handle each HTTP POST and the thread never dies. I did look at this page: http://activemq.apache.org/javalangoutofmemory.html and tried but that didn't fix the problem (although I didn't fully understand the implications of the change either). Does anyone have any ideas? Thanks! Bruce Loth PS - I included the "test message producer" python script below for what it is worth. I created batches of 100 messages and continued to run the script manually from the command line while watching the memory consumption and thread count of ActiveMQ in task manager. def foo(): import httplib, urllib body = "<?xml version='1.0' encoding='UTF-8'?>\n \ <ROOT>\n \ [snip: xml deleted to save space] </ROOT>" headers = {"content-type": "text/xml", "content-length": str(len(body))} conn = httplib.HTTPConnection("127.0.0.1:8161") conn.request("POST", "/ow/message/RDRCP_Inbox?type=queue", body, headers) response = conn.getresponse() print response.status, response.reason data = response.read() conn.close() ## end method definition ## Begin test code count = 0; while(count < 100): # Test with batches of 100 msgs count += 1 foo()

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  • how can we use AsynCallback method of web service in asp.net

    - by sameer
    Hi All, I was going through the proxy class which is generated using wsdl.exe found the asyncmethod like BeginAsynXXX() and EndAsyncXXX(). i understood how to utilize them on Windows application but i was wondering how can we use them in Web Application built using asp.net here is the code for web service client build as windows application.can any tell me how we can do this with web application. using System; using System.Runtime.Remoting.Messaging; using MyFactorize; class TestCallback { public static void Main(){ long factorizableNum = 12345; PrimeFactorizer pf = new PrimeFactorizer(); //Instantiate an AsyncCallback delegate to use as a parameter //in the BeginFactorize method. AsyncCallback cb = new AsyncCallback(TestCallback.FactorizeCallback); // Begin the Async call to Factorize, passing in our // AsyncCalback delegate and a reference // to our instance of PrimeFactorizer. IAsyncResult ar = pf.BeginFactorize(factorizableNum, cb, pf); // Keep track of the time it takes to complete the async call // as the call proceeds. int start = DateTime.Now.Second; int currentSecond = start; while (ar.IsCompleted == false){ if (currentSecond < DateTime.Now.Second) { currentSecond = DateTime.Now.Second; Console.WriteLine("Seconds Elapsed..." + (currentSecond - start).ToString() ); } } // Once the call has completed, you need a method to ensure the // thread executing this Main function // doesn't complete prior to the call-back function completing. Console.Write("Press Enter to quit"); int quitchar = Console.Read(); } // Set up a call-back function that is invoked by the proxy class // when the asynchronous operation completes. public static void FactorizeCallback(IAsyncResult ar) { // You passed in our instance of PrimeFactorizer in the third // parameter to BeginFactorize, which is accessible in the // AsyncState property. PrimeFactorizer pf = (PrimeFactorizer) ar.AsyncState; long[] results; // Get the completed results. results = pf.EndFactorize(ar); //Output the results. Console.Write("12345 factors into: "); int j; for (j = 0; j<results.Length;j++){ if (j == results.Length - 1) Console.WriteLine(results[j]); else Console.Write(results[j] + ", "); } } }

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  • Do Websites need Local Databases Anymore?

    - by viatropos
    If there's a better place to ask this, please let me know. Every time I build a new website/blog/shopping-cart/etc., I keep trying to do the following: Extract out common functionality into reusable code (Rubygems and jQuery plugins mostly) If possible, convert that gem into a small service so I never have to deal with a database for the objects involved (by service, I mean something lean and mean, usually built with the Sinatra Web Framework with a few core models). My assumption is, if I can remove dependencies on local databases, that will make it easier and more scalable in the long run (scalable in terms of reusability and manageability, not necessarily database/performance). I'm not sure if that's a good or bad assumption yet. What do you think? I've made this assumption because of the following reason: Most serious database/model functionality has been built on the internet somewhere. Just to name a few: Social Network API: Facebook Messaging API: Twitter Mailing API: Google Event API: Eventbrite Shopping API: Shopify Comment API: Disqus Form API: Wufoo Image API: Picasa Video API: Youtube ... Each of those things are fairly complicated to build from scratch and to make as optimized, simple, and easy to use as those companies have made them. So if I build an app that shows pictures (picasa) on an Event page (eventbrite), and you can see who joined the event (facebook events), and send them emails (google apps api), and have them fill out monthly surveys (wufoo), and watch a video when they're done (youtube), all integrated into a custom, easy to use website, and I can do that without ever creating a local database, is that a good thing? I ask because there's two things missing from the puzzle that keep forcing me to create that local database: Post API RESTful/Pretty Url API While there's plenty of Blogging systems and APIs for them, there is no one place where you can just write content and have it part of some massive thing. For every app, I have to use code for creating pretty/restful urls, and that saves posts. But it seems like that should be a service! Question is, is that what the website is? ...That place to integrate the worlds services for my specific cause... and, sigh, to store posts that only my site has access to. Will everyone always need "their own blog"? Why not just have a profile and write lots of content on an established platform like StackOverflow or Facebook? ... That way I can write apps entirely without a database and know that I'm doing it right. Note: Of course at some point you'd need a database, if you were doing something unique or new. But for the case where you're just rewiring information or creating things like videos, events, and products, is it really necessary anymore??

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  • Crash in OS X Core Data Utility Tutorial

    - by vinogradov
    I'm trying to follow Apple's Core Data utility Tutorial. It was all going nicely, until... The tutorial uses a custom sub-class of NSManagedObject, called 'Run'. Run.h looks like this: #import <Foundation/Foundation.h> #import <CoreData/CoreData.h> @interface Run : NSManagedObject { NSInteger processID; } @property (retain) NSDate *date; @property (retain) NSDate *primitiveDate; @property NSInteger processID; @end Now, in Run.m we have an accessor method for the processID variable: - (void)setProcessID:(int)newProcessID { [self willChangeValueForKey:@"processID"]; processID = newProcessID; [self didChangeValueForKey:@"processID"]; } In main.m, we use functions to set up a managed object model and context, instantiate an entity called run, and add it to the context. We then get the current NSprocessInfo, in preparation for setting the processID of the run object. NSManagedObjectContext *moc = managedObjectContext(); NSEntityDescription *runEntity = [[mom entitiesByName] objectForKey:@"Run"]; Run *run = [[Run alloc] initWithEntity:runEntity insertIntoManagedObjectContext:moc]; NSProcessInfo *processInfo = [NSProcessInfo processInfo]; Next, we try to call the accessor method defined in Run.m to set the value of processID: [run setProcessID:[processInfo processIdentifier]]; And that's where it's crashing. The object run seems to exist (I can see it in the debugger), so I don't think I'm messaging nil; on the other hand, it doesn't look like the setProcessID: message is actually being received. I'm obviously still learning this stuff (that's what tutorials are for, right?), and I'm probably doing something really stupid. However, any help or suggestions would be gratefully received! ===MORE INFORMATION=== Following up on Jeremy's suggestions: The processID attribute in the model is set up like this: NSAttributeDescription *idAttribute = [[NSAttributeDescription alloc]init]; [idAttribute setName:@"processID"]; [idAttribute setAttributeType:NSInteger32AttributeType]; [idAttribute setOptional:NO]; [idAttribute setDefaultValue:[NSNumber numberWithInteger:-1]]; which seems a little odd; we are defining it as a scalar type, and then giving it an NSNumber object as its default value. In the associated class, Run, processID is defined as an NSInteger. Still, this should be OK - it's all copied directly from the tutorial. It seems to me that the problem is probably in there somewhere. By the way, the getter method for processID is defined like this: - (int)processID { [self willAccessValueForKey:@"processID"]; NSInteger pid = processID; [self didAccessValueForKey:@"processID"]; return pid; } and this method works fine; it accesses and unpacks the default int value of processID (-1). Thanks for the help so far!

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  • Would a Centralized Blogging Service Work?

    - by viatropos
    If there's a better place to ask this, please let me know. Every time I build a new website/blog/shopping-cart/etc., I keep trying to do the following: Extract out common functionality into reusable code (Rubygems and jQuery plugins mostly) If possible, convert that gem into a small service so I never have to deal with a database for the objects involved (by service, I mean something lean and mean, usually built with the Sinatra Web Framework with a few core models. My assumption is, if I can remove dependencies on local databases, that will make it easier and more scalable in the long run (scalable in terms of reusability and manageability, not necessarily database/performance). I'm not sure if that's a good or bad assumption yet. What do you think? I've made this assumption because of the following reason: Most serious database/model functionality has been built on the internet somewhere. Just to name a few: Social Network API: Facebook Messaging API: Twitter Mailing API: Google Event API: Eventbrite Shopping API: Shopify Comment API: Disqus Form API: Wufoo Image API: Picasa Video API: Youtube ... Each of those things are fairly complicated to build from scratch and to make as optimized, simple, and easy to use as those companies have. So if I build an app that shows pictures (picasa) on an Event page (eventbrite), and you can see who joined the event (facebook events), and send them emails (google apps api), and have them fill out monthly surveys (wufoo), and watch a video when they're done (youtube), all integrated into a custom, easy to use website, and I can do that without ever creating a local database, is that a good thing? I ask because there's two things missing from the puzzle that keep forcing me to create that local database: Post API RESTful/Pretty Url API While there's plenty of Blogging systems and APIs for them, there is no one place where you can just write content and have it part of some massive thing. For every app, I have to use code for creating pretty/restful urls, and that saves posts. But it seems like that should be a service! Question is, is that the main point of a website? Will everyone always need "their own blog"? Why not just have a profile and write lots of content on an established platform like StackOverflow or Facebook?

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  • Django Multi-Table Inheritance VS Specifying Explicit OneToOne Relationship in Models

    - by chefsmart
    Hope all this makes sense :) I'll clarify via comments if necessary. Also, I am experimenting using bold text in this question, and will edit it out if I (or you) find it distracting. With that out of the way... Using django.contrib.auth gives us User and Group, among other useful things that I can't do without (like basic messaging). In my app I have several different types of users. A user can be of only one type. That would easily be handled by groups, with a little extra care. However, these different users are related to each other in hierarchies / relationships. Let's take a look at these users: - Principals - "top level" users Administrators - each administrator reports to a Principal Coordinators - each coordinator reports to an Administrator Apart from these there are other user types that are not directly related, but may get related later on. For example, "Company" is another type of user, and can have various "Products", and products may be supervised by a "Coordinator". "Buyer" is another kind of user that may buy products. Now all these users have various other attributes, some of which are common to all types of users and some of which are distinct only to one user type. For example, all types of users have to have an address. On the other hand, only the Principal user belongs to a "BranchOffice". Another point, which was stated above, is that a User can only ever be of one type. The app also needs to keep track of who created and/or modified Principals, Administrators, Coordinators, Companies, Products etc. (So that's two more links to the User model.) In this scenario, is it a good idea to use Django's multi-table inheritance as follows: - from django.contrib.auth.models import User class Principal(User): # # # branchoffice = models.ForeignKey(BranchOffice) landline = models.CharField(blank=True, max_length=20) mobile = models.CharField(blank=True, max_length=20) created_by = models.ForeignKey(User, editable=False, blank=True, related_name="principalcreator") modified_by = models.ForeignKey(User, editable=False, blank=True, related_name="principalmodifier") # # # Or should I go about doing it like this: - class Principal(models.Model): # # # user = models.OneToOneField(User, blank=True) branchoffice = models.ForeignKey(BranchOffice) landline = models.CharField(blank=True, max_length=20) mobile = models.CharField(blank=True, max_length=20) created_by = models.ForeignKey(User, editable=False, blank=True, related_name="principalcreator") modified_by = models.ForeignKey(User, editable=False, blank=True, related_name="principalmodifier") # # # Please keep in mind that there are other user types that are related via foreign keys, for example: - class Administrator(models.Model): # # # principal = models.ForeignKey(Principal, help_text="The supervising principal for this Administrator") user = models.OneToOneField(User, blank=True) province = models.ForeignKey( Province) landline = models.CharField(blank=True, max_length=20) mobile = models.CharField(blank=True, max_length=20) created_by = models.ForeignKey(User, editable=False, blank=True, related_name="administratorcreator") modified_by = models.ForeignKey(User, editable=False, blank=True, related_name="administratormodifier") I am aware that Django does use a one-to-one relationship for multi-table inheritance behind the scenes. I am just not qualified enough to decide which is a more sound approach.

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  • In a PHP project, how do you organize and access your helper objects?

    - by Pekka
    How do you organize and manage your helper objects like the database engine, user notification, error handling and so on in a PHP based, object oriented project? Say I have a large PHP CMS. The CMS is organized in various classes. A few examples: the database object user management an API to create/modify/delete items a messaging object to display messages to the end user a context handler that takes you to the right page a navigation bar class that shows buttons a logging object possibly, custom error handling etc. I am dealing with the eternal question, how to best make these objects accessible to each part of the system that needs it. my first apporach, many years ago was to have a $application global that contained initialized instances of these classes. global $application; $application->messageHandler->addMessage("Item successfully inserted"); I then changed over to the Singleton pattern and a factory function: $mh =&factory("messageHandler"); $mh->addMessage("Item successfully inserted"); but I'm not happy with that either. Unit tests and encapsulation become more and more important to me, and in my understanding the logic behind globals/singletons destroys the basic idea of OOP. Then there is of course the possibility of giving each object a number of pointers to the helper objects it needs, probably the very cleanest, resource-saving and testing-friendly way but I have doubts about the maintainability of this in the long run. Most PHP frameworks I have looked into use either the singleton pattern, or functions that access the initialized objects. Both fine approaches, but as I said I'm happy with neither. I would like to broaden my horizon on what is possible here and what others have done. I am looking for examples, additional ideas and pointers towards resources that discuss this from a long-term, real-world perspective. Also, I'm interested to hear about specialized, niche or plain weird approaches to the issue. Bounty I am following the popular vote in awarding the bounty, the answer which is probably also going to give me the most. Thank you for all your answers!

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