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  • Descubre en una mañana todo lo que Oracle puede hacer por ti

    - by Noelia Gomez
    v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} En la actualidad, la tecnología está cambiando el mundo de una forma sin precedentes. La convergencia de novedades como la informática en la nube, los dispositivos móviles, las redes sociales, el Big Data y el «Internet de las cosas» está impulsando la innovación y revolucionando los antiguos modelos de negocio. ¿Cómo lograrán las empresas adaptarse a los cambios con rapidez sin poner en peligro el funcionamiento de la actividad comercial? Oracle siempre se ha puesto este reto y por ello queremos presentar en exclusiva para nuestros clientes las mayores novedades de nuestra gama de soluciones, el próximo 5 de Noviembre en el Oracle Day. En la parte de aplicaciones hablaremos de la oportunidad significativa de conseguir una posición de liderazgo en CX, ya que ofrecer una experiencia excelente está directamente vinculado con un aumento de las ventas. Cuanto más relevante y constante sea la experiencia de sus clientes, más probable es que compren. Disfrute de una experiencia única en este evento interactivo, donde podrá participar en debates con directivos de Oracle, ver vídeos y conocer experiencias de clientes, ampliar su red de contactos, asistir a demostraciones prácticas de productos, y un largo etcétera. Para más información acceda aquí. Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-family:"Calibri","sans-serif"; mso-ascii- mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi- mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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  • Announcing Spacewalk Support for Oracle Linux Basic and Premier Customers

    - by Michele Casey
    Over the years, customers migrating to Oracle Linux have asked for options to provide a transitional solution for their existing system management tools (such as Red Hat Satellite Server) while evaluating and planning migrations to Oracle's Enterprise Manager, which is offered at no additional charge with Oracle Linux Support Subscriptions.  Based on this request, we are pleased to announce support for the open-source community project, Spacewalk, which is the basis for both Red Hat Satellite Server and SUSE Manager.  Effective today, customers with Oracle Linux Basic and Premier Support subscriptions have access to a fully supported Spacewalk build which can be setup to easily manage Oracle Linux systems.   Spacewalk support for Oracle Linux requires Oracle Linux 6, x86_64 for the server and provides support for Oracle Linux 5 and Oracle Linux 6 (x86, x86_64) clients.  This solution requires Oracle Database 11g Release 2 as the  supported database repository for Spacewalk with Oracle Linux.  Within the next several weeks, a limited use license for the Oracle Database will be included with this offer.  Until this is complete, customers may use an existing Oracle database license or they may begin by downloading a 30-day trial license from eDelivery.  Customers with Oracle Linux Basic and Premier subscriptions will automatically have access to the channel hosting the supported build.  Please review the release notes for further instructions. Oracle Enterprise Manager is still the recommended enterprise solution for managing Oracle Linux systems and we want to provide the easiest transition path for our customers.  We are excited to offer this solution to our Oracle Linux customers while they plan and implement their migration to Oracle Enterprise Manager. 

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  • Oracle OpenWorld 2012?????WebLogic Server???3??????

    - by ???02
    ???????2012?9?30???10?4?(????)???4???????????????????????????Oracle OpenWorld 2012???????????????????????WebLogic Server????????????????????????????????????(Fusion Middleware?????????????????????????????)?????(???) ??????????????WebLogic Server?????? ??????Fusion Middleware??????????????????????????????????? ???????????OpenWorld??????WebLogic Server????????????????????????????(HTML5)???Oracle Database??????????3???????????????????????????? OpenWorld 2012?????????CEO????·??????????????·?????Oracle Cloud??????????SaaS?PaaS????IaaS???????????????? ??????????????????/?????????????????????????????????WebLogic Server????????????????????????????????????????·??????????????????????????????Oracle Exalogic Elastic Cloud?????????????????????????????????????????·???????????????????????? ???????????????·??????????·???????????????????????????????????????WebLogic Server?Oracle Enterprise Manager??????????????????????? ?????????????????????????????????·???????????????????????????????????????(???)????????????????????·???????????????????????????? ??????????·????????????????????????????????????????????????????????????????????Java EE????????????????????????·???????Oracle E-Business Suite????????????·???????????????????????????????????????????????????????????????????????? ??????????????????????????????????·????????????????????????????????????????????????????????????????????????????????????? ?WebLogic Server?Oracle Enterprise Manager?????????Exalogic?????????????????????????·????????????????????????????????????????????????????????????????????????????????????????????????????????OpenWorld?????????Exalogic???????????????????????/?????????????????????????????WebLogic Server?????????????????????????????????????(???) ?????????????????OpenWorld 2012???Java???????Oracle Developer Cloud Service???????????????·?????????????????????????·???????·??????????????????????????????·????·????????????????????????????Java??????????????????????????????????????????????????????????????????????????WebLogic Server????????????????? WebSockets?SSE???????Java EE???????? ????????Java??????????Java EE??????????????Java EE 7???????????????????????7???Java EE??????????????????·?????????????????????????????????????????????HTML5???????????????????????? ??????????Java EE??????????????WebLogic Server???????????12.1.2?????Java EE 7??????????Web???????????????????WebSockets???HTTP?????????????Server Sent Events(SSE)????????????????????????????OpenWorld 2012?????????WebSockets?SSE???????????????????????????Web???????????????????????????????????????????????????????????????? ???WebLogic Server?????????2013?????????????????Java EE 7??????????????????????Java?????????????????????????????????????WebLogic Server?????????????????????? ???WebLogic Server?????????????????Oracle TopLink DataService?????????????????????????????XML?JSON??????????????????????Java??????????????·????????????????????????????????????????????????????·????????????????????????? Oracle Database??????????? WebLogic Server???????????·??????????????????1???Oracle Database????????????????OpenWorld 2012?????????Oracle Database????????????????????? WebLogic Server????Oracle Real Application Clusters(RAC)?????????????????????????????????????Active GridLink for RAC??????????????????????????????????????????????????????????·?????????????Oracle RAC?????????????????·??????????????????????????????????????Oracle RAC????????????? OpenWorld 2012?????Active GridLink for RAC???????????????????????????????Application Continuity??????????????? ?????????????·???????????????Oracle RAC?????????????????????????????????????????????????????????????????Application Continuity?????JDBC???????????????????????????Oracle RAC??????????????????????????????????????????Oracle Coherence?????????????????????????????????·????????????????(???) ?????????????????·???????????????Java????????????WebLogic Server???????????????? ????????????????????????????????????????????/???????????????????WebLogic Server?????????????????????????? ??????·???????????????·????????????Java EE?????????????OpenWorld 2012????????WebLogic Server?????????????????????????????????????????????????????????????Java EE??????????????????????WebLogic Server????????????????????????????Java EE?????????????Java EE???????????????????????????(???) ????????·????????????????????????????????????Java EE????WebLogic Server?????????????????????????????????

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  • Option Trading: Getting the most out of the event session options

    - by extended_events
    You can control different aspects of how an event session behaves by setting the event session options as part of the CREATE EVENT SESSION DDL. The default settings for the event session options are designed to handle most of the common event collection situations so I generally recommend that you just use the defaults. Like everything in the real world though, there are going to be a handful of “special cases” that require something different. This post focuses on identifying the special cases and the correct use of the options to accommodate those cases. There is a reason it’s called Default The default session options specify a total event buffer size of 4 MB with a 30 second latency. Translating this into human terms; this means that our default behavior is that the system will start processing events from the event buffer when we reach about 1.3 MB of events or after 30 seconds, which ever comes first. Aside: What’s up with the 1.3 MB, I thought you said the buffer was 4 MB?The Extended Events engine takes the total buffer size specified by MAX_MEMORY (4MB by default) and divides it into 3 equally sized buffers. This is done so that a session can be publishing events to one buffer while other buffers are being processed. There are always at least three buffers; how to get more than three is covered later. Using this configuration, the Extended Events engine can “keep up” with most event sessions on standard workloads. Why is this? The fact is that most events are small, really small; on the order of a couple hundred bytes. Even when you start considering events that carry dynamically sized data (eg. binary, text, etc.) or adding actions that collect additional data, the total size of the event is still likely to be pretty small. This means that each buffer can likely hold thousands of events before it has to be processed. When the event buffers are finally processed there is an economy of scale achieved since most targets support bulk processing of the events so they are processed at the buffer level rather than the individual event level. When all this is working together it’s more likely that a full buffer will be processed and put back into the ready queue before the remaining buffers (remember, there are at least three) are full. I know what you’re going to say: “My server is exceptional! My workload is so massive it defies categorization!” OK, maybe you weren’t going to say that exactly, but you were probably thinking it. The point is that there are situations that won’t be covered by the Default, but that’s a good place to start and this post assumes you’ve started there so that you have something to look at in order to determine if you do have a special case that needs different settings. So let’s get to the special cases… What event just fired?! How about now?! Now?! If you believe the commercial adage from Heinz Ketchup (Heinz Slow Good Ketchup ad on You Tube), some things are worth the wait. This is not a belief held by most DBAs, particularly DBAs who are looking for an answer to a troubleshooting question fast. If you’re one of these anxious DBAs, or maybe just a Program Manager doing a demo, then 30 seconds might be longer than you’re comfortable waiting. If you find yourself in this situation then consider changing the MAX_DISPATCH_LATENCY option for your event session. This option will force the event buffers to be processed based on your time schedule. This option only makes sense for the asynchronous targets since those are the ones where we allow events to build up in the event buffer – if you’re using one of the synchronous targets this option isn’t relevant. Avoid forgotten events by increasing your memory Have you ever had one of those days where you keep forgetting things? That can happen in Extended Events too; we call it dropped events. In order to optimizes for server performance and help ensure that the Extended Events doesn’t block the server if to drop events that can’t be published to a buffer because the buffer is full. You can determine if events are being dropped from a session by querying the dm_xe_sessions DMV and looking at the dropped_event_count field. Aside: Should you care if you’re dropping events?Maybe not – think about why you’re collecting data in the first place and whether you’re really going to miss a few dropped events. For example, if you’re collecting query duration stats over thousands of executions of a query it won’t make a huge difference to miss a couple executions. Use your best judgment. If you find that your session is dropping events it means that the event buffer is not large enough to handle the volume of events that are being published. There are two ways to address this problem. First, you could collect fewer events – examine you session to see if you are over collecting. Do you need all the actions you’ve specified? Could you apply a predicate to be more specific about when you fire the event? Assuming the session is defined correctly, the next option is to change the MAX_MEMORY option to a larger number. Picking the right event buffer size might take some trial and error, but a good place to start is with the number of dropped events compared to the number you’ve collected. Aside: There are three different behaviors for dropping events that you specify using the EVENT_RETENTION_MODE option. The default is to allow single event loss and you should stick with this setting since it is the best choice for keeping the impact on server performance low.You’ll be tempted to use the setting to not lose any events (NO_EVENT_LOSS) – resist this urge since it can result in blocking on the server. If you’re worried that you’re losing events you should be increasing your event buffer memory as described in this section. Some events are too big to fail A less common reason for dropping an event is when an event is so large that it can’t fit into the event buffer. Even though most events are going to be small, you might find a condition that occasionally generates a very large event. You can determine if your session is dropping large events by looking at the dm_xe_sessions DMV once again, this time check the largest_event_dropped_size. If this value is larger than the size of your event buffer [remember, the size of your event buffer, by default, is max_memory / 3] then you need a large event buffer. To specify a large event buffer you set the MAX_EVENT_SIZE option to a value large enough to fit the largest event dropped based on data from the DMV. When you set this option the Extended Events engine will create two buffers of this size to accommodate these large events. As an added bonus (no extra charge) the large event buffer will also be used to store normal events in the cases where the normal event buffers are all full and waiting to be processed. (Note: This is just a side-effect, not the intended use. If you’re dropping many normal events then you should increase your normal event buffer size.) Partitioning: moving your events to a sub-division Earlier I alluded to the fact that you can configure your event session to use more than the standard three event buffers – this is called partitioning and is controlled by the MEMORY_PARTITION_MODE option. The result of setting this option is fairly easy to explain, but knowing when to use it is a bit more art than science. First the science… You can configure partitioning in three ways: None, Per NUMA Node & Per CPU. This specifies the location where sets of event buffers are created with fairly obvious implication. There are rules we follow for sub-dividing the total memory (specified by MAX_MEMORY) between all the event buffers that are specific to the mode used: None: 3 buffers (fixed)Node: 3 * number_of_nodesCPU: 2.5 * number_of_cpus Here are some examples of what this means for different Node/CPU counts: Configuration None Node CPU 2 CPUs, 1 Node 3 buffers 3 buffers 5 buffers 6 CPUs, 2 Node 3 buffers 6 buffers 15 buffers 40 CPUs, 5 Nodes 3 buffers 15 buffers 100 buffers   Aside: Buffer size on multi-processor computersAs the number of Nodes or CPUs increases, the size of the event buffer gets smaller because the total memory is sub-divided into more pieces. The defaults will hold up to this for a while since each buffer set is holding events only from the Node or CPU that it is associated with, but at some point the buffers will get too small and you’ll either see events being dropped or you’ll get an error when you create your session because you’re below the minimum buffer size. Increase the MAX_MEMORY setting to an appropriate number for the configuration. The most likely reason to start partitioning is going to be related to performance. If you notice that running an event session is impacting the performance of your server beyond a reasonably expected level [Yes, there is a reasonably expected level of work required to collect events.] then partitioning might be an answer. Before you partition you might want to check a few other things: Is your event retention set to NO_EVENT_LOSS and causing blocking? (I told you not to do this.) Consider changing your event loss mode or increasing memory. Are you over collecting and causing more work than necessary? Consider adding predicates to events or removing unnecessary events and actions from your session. Are you writing the file target to the same slow disk that you use for TempDB and your other high activity databases? <kidding> <not really> It’s always worth considering the end to end picture – if you’re writing events to a file you can be impacted by I/O, network; all the usual stuff. Assuming you’ve ruled out the obvious (and not so obvious) issues, there are performance conditions that will be addressed by partitioning. For example, it’s possible to have a successful event session (eg. no dropped events) but still see a performance impact because you have many CPUs all attempting to write to the same free buffer and having to wait in line to finish their work. This is a case where partitioning would relieve the contention between the different CPUs and likely reduce the performance impact cause by the event session. There is no DMV you can check to find these conditions – sorry – that’s where the art comes in. This is  largely a matter of experimentation. On the bright side you probably won’t need to to worry about this level of detail all that often. The performance impact of Extended Events is significantly lower than what you may be used to with SQL Trace. You will likely only care about the impact if you are trying to set up a long running event session that will be part of your everyday workload – sessions used for short term troubleshooting will likely fall into the “reasonably expected impact” category. Hey buddy – I think you forgot something OK, there are two options I didn’t cover: STARTUP_STATE & TRACK_CAUSALITY. If you want your event sessions to start automatically when the server starts, set the STARTUP_STATE option to ON. (Now there is only one option I didn’t cover.) I’m going to leave causality for another post since it’s not really related to session behavior, it’s more about event analysis. - Mike Share this post: email it! | bookmark it! | digg it! | reddit! | kick it! | live it!

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  • Option Trading: Getting the most out of the event session options

    - by extended_events
    You can control different aspects of how an event session behaves by setting the event session options as part of the CREATE EVENT SESSION DDL. The default settings for the event session options are designed to handle most of the common event collection situations so I generally recommend that you just use the defaults. Like everything in the real world though, there are going to be a handful of “special cases” that require something different. This post focuses on identifying the special cases and the correct use of the options to accommodate those cases. There is a reason it’s called Default The default session options specify a total event buffer size of 4 MB with a 30 second latency. Translating this into human terms; this means that our default behavior is that the system will start processing events from the event buffer when we reach about 1.3 MB of events or after 30 seconds, which ever comes first. Aside: What’s up with the 1.3 MB, I thought you said the buffer was 4 MB?The Extended Events engine takes the total buffer size specified by MAX_MEMORY (4MB by default) and divides it into 3 equally sized buffers. This is done so that a session can be publishing events to one buffer while other buffers are being processed. There are always at least three buffers; how to get more than three is covered later. Using this configuration, the Extended Events engine can “keep up” with most event sessions on standard workloads. Why is this? The fact is that most events are small, really small; on the order of a couple hundred bytes. Even when you start considering events that carry dynamically sized data (eg. binary, text, etc.) or adding actions that collect additional data, the total size of the event is still likely to be pretty small. This means that each buffer can likely hold thousands of events before it has to be processed. When the event buffers are finally processed there is an economy of scale achieved since most targets support bulk processing of the events so they are processed at the buffer level rather than the individual event level. When all this is working together it’s more likely that a full buffer will be processed and put back into the ready queue before the remaining buffers (remember, there are at least three) are full. I know what you’re going to say: “My server is exceptional! My workload is so massive it defies categorization!” OK, maybe you weren’t going to say that exactly, but you were probably thinking it. The point is that there are situations that won’t be covered by the Default, but that’s a good place to start and this post assumes you’ve started there so that you have something to look at in order to determine if you do have a special case that needs different settings. So let’s get to the special cases… What event just fired?! How about now?! Now?! If you believe the commercial adage from Heinz Ketchup (Heinz Slow Good Ketchup ad on You Tube), some things are worth the wait. This is not a belief held by most DBAs, particularly DBAs who are looking for an answer to a troubleshooting question fast. If you’re one of these anxious DBAs, or maybe just a Program Manager doing a demo, then 30 seconds might be longer than you’re comfortable waiting. If you find yourself in this situation then consider changing the MAX_DISPATCH_LATENCY option for your event session. This option will force the event buffers to be processed based on your time schedule. This option only makes sense for the asynchronous targets since those are the ones where we allow events to build up in the event buffer – if you’re using one of the synchronous targets this option isn’t relevant. Avoid forgotten events by increasing your memory Have you ever had one of those days where you keep forgetting things? That can happen in Extended Events too; we call it dropped events. In order to optimizes for server performance and help ensure that the Extended Events doesn’t block the server if to drop events that can’t be published to a buffer because the buffer is full. You can determine if events are being dropped from a session by querying the dm_xe_sessions DMV and looking at the dropped_event_count field. Aside: Should you care if you’re dropping events?Maybe not – think about why you’re collecting data in the first place and whether you’re really going to miss a few dropped events. For example, if you’re collecting query duration stats over thousands of executions of a query it won’t make a huge difference to miss a couple executions. Use your best judgment. If you find that your session is dropping events it means that the event buffer is not large enough to handle the volume of events that are being published. There are two ways to address this problem. First, you could collect fewer events – examine you session to see if you are over collecting. Do you need all the actions you’ve specified? Could you apply a predicate to be more specific about when you fire the event? Assuming the session is defined correctly, the next option is to change the MAX_MEMORY option to a larger number. Picking the right event buffer size might take some trial and error, but a good place to start is with the number of dropped events compared to the number you’ve collected. Aside: There are three different behaviors for dropping events that you specify using the EVENT_RETENTION_MODE option. The default is to allow single event loss and you should stick with this setting since it is the best choice for keeping the impact on server performance low.You’ll be tempted to use the setting to not lose any events (NO_EVENT_LOSS) – resist this urge since it can result in blocking on the server. If you’re worried that you’re losing events you should be increasing your event buffer memory as described in this section. Some events are too big to fail A less common reason for dropping an event is when an event is so large that it can’t fit into the event buffer. Even though most events are going to be small, you might find a condition that occasionally generates a very large event. You can determine if your session is dropping large events by looking at the dm_xe_sessions DMV once again, this time check the largest_event_dropped_size. If this value is larger than the size of your event buffer [remember, the size of your event buffer, by default, is max_memory / 3] then you need a large event buffer. To specify a large event buffer you set the MAX_EVENT_SIZE option to a value large enough to fit the largest event dropped based on data from the DMV. When you set this option the Extended Events engine will create two buffers of this size to accommodate these large events. As an added bonus (no extra charge) the large event buffer will also be used to store normal events in the cases where the normal event buffers are all full and waiting to be processed. (Note: This is just a side-effect, not the intended use. If you’re dropping many normal events then you should increase your normal event buffer size.) Partitioning: moving your events to a sub-division Earlier I alluded to the fact that you can configure your event session to use more than the standard three event buffers – this is called partitioning and is controlled by the MEMORY_PARTITION_MODE option. The result of setting this option is fairly easy to explain, but knowing when to use it is a bit more art than science. First the science… You can configure partitioning in three ways: None, Per NUMA Node & Per CPU. This specifies the location where sets of event buffers are created with fairly obvious implication. There are rules we follow for sub-dividing the total memory (specified by MAX_MEMORY) between all the event buffers that are specific to the mode used: None: 3 buffers (fixed)Node: 3 * number_of_nodesCPU: 2.5 * number_of_cpus Here are some examples of what this means for different Node/CPU counts: Configuration None Node CPU 2 CPUs, 1 Node 3 buffers 3 buffers 5 buffers 6 CPUs, 2 Node 3 buffers 6 buffers 15 buffers 40 CPUs, 5 Nodes 3 buffers 15 buffers 100 buffers   Aside: Buffer size on multi-processor computersAs the number of Nodes or CPUs increases, the size of the event buffer gets smaller because the total memory is sub-divided into more pieces. The defaults will hold up to this for a while since each buffer set is holding events only from the Node or CPU that it is associated with, but at some point the buffers will get too small and you’ll either see events being dropped or you’ll get an error when you create your session because you’re below the minimum buffer size. Increase the MAX_MEMORY setting to an appropriate number for the configuration. The most likely reason to start partitioning is going to be related to performance. If you notice that running an event session is impacting the performance of your server beyond a reasonably expected level [Yes, there is a reasonably expected level of work required to collect events.] then partitioning might be an answer. Before you partition you might want to check a few other things: Is your event retention set to NO_EVENT_LOSS and causing blocking? (I told you not to do this.) Consider changing your event loss mode or increasing memory. Are you over collecting and causing more work than necessary? Consider adding predicates to events or removing unnecessary events and actions from your session. Are you writing the file target to the same slow disk that you use for TempDB and your other high activity databases? <kidding> <not really> It’s always worth considering the end to end picture – if you’re writing events to a file you can be impacted by I/O, network; all the usual stuff. Assuming you’ve ruled out the obvious (and not so obvious) issues, there are performance conditions that will be addressed by partitioning. For example, it’s possible to have a successful event session (eg. no dropped events) but still see a performance impact because you have many CPUs all attempting to write to the same free buffer and having to wait in line to finish their work. This is a case where partitioning would relieve the contention between the different CPUs and likely reduce the performance impact cause by the event session. There is no DMV you can check to find these conditions – sorry – that’s where the art comes in. This is  largely a matter of experimentation. On the bright side you probably won’t need to to worry about this level of detail all that often. The performance impact of Extended Events is significantly lower than what you may be used to with SQL Trace. You will likely only care about the impact if you are trying to set up a long running event session that will be part of your everyday workload – sessions used for short term troubleshooting will likely fall into the “reasonably expected impact” category. Hey buddy – I think you forgot something OK, there are two options I didn’t cover: STARTUP_STATE & TRACK_CAUSALITY. If you want your event sessions to start automatically when the server starts, set the STARTUP_STATE option to ON. (Now there is only one option I didn’t cover.) I’m going to leave causality for another post since it’s not really related to session behavior, it’s more about event analysis. - Mike Share this post: email it! | bookmark it! | digg it! | reddit! | kick it! | live it!

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  • Soluciones Oracle para Servicios Sociales: Demo "El Ciudadano"

    - by alvaro.desantiago(at)oracle.com
    Las Soluciones Oracle mejoran la ejecución de los programas sociales de las Administraciones y el resultado obtenido por los ciudadanos. La Solución Oracle para Servicios Sociales permite a las Administraciones Públicas optimizar los resultados de las políticas sociales y maximizar la tasa de participación, através de la implantación de Siebel Case Management y Oracle Policy Automation.Les facilita, asimismo, compartir una visión única del ciudadano, gestionar los continuos cambios de políticas de mejora de los programas sociales y su prestación directa a los interesados.Oracle proporciona la solución de Servicios Sociales, para una variedad de áreas como son Beneficios Sociales, Empleo, Violencia de Género y Protección al Menor.

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  • Oracle Tutor: Create Accessible Content for the Disabled Community

    - by emily.chorba(at)oracle.com
    For many reasons--legal, business, and ethical--Oracle recognizes the need for its applications, and our customers' and partners' products built with our tools, to be usable by the disabled community. The following features of Tutor Author and Publisher software facilitate the creation of accessible HTML content for the disabled community.TablesThe following formatting guidelines will ensure that Tutor documents containing tables will be accessible once they are converted to HTML.• Determine whether a table is a "data table" or whether you are using a table simply for formatting. If it's a data table, you must use a heading for each column, and you should format this heading row as "table heading" style and select Table > Heading Rows Repeat.• For non data tables, it is not necessary to include a heading row.GraphicsTo create accessible graphics, add a caption to the graphic. In Microsoft Office 2000 and greater, right-click on the graphic and select Format Picture > Web (tab) > Alternative Text or select the graphic then Format > Picture > Web (tab) Alternative Text. Enter the appropriate information in the dialog box.When a document containing a graphic with alternative text is converted to HTML by Tutor, the HTML document will contain the appropriate accessibility information.Javascript elementsThe tabbed format and other javascript elements in the HTML version of the Tutor documents may not be accessible to all users. A link to an accessible/printable version of the document is available in the upper right corner of all Tutor documents.Repetitive dataIf repetitive data such as the distribution section and the ownership section are causing accessibility issues with your Tutor documents, you can insert a bookmark in the appropriate location of the document, and, when the document is converted to HTML, the bookmark will be converted to an A NAME reference (also known as an internal link). With this reference, you can create a link in Header.txt that can be prepended to each Tutor document that allows the user to bypass repetitive sections. Tutor and Oracle ApplicationsRegarding accessibility, please check Oracle's website on accessibility http://www.oracle.com/accessibility/ to find out what version of E-Business Suite is certified to work with screen readers. Oracle Tutor 11.5.6A and greater works with screen readers such as JAWS.There is no certification between Oracle Tutor and Oracle Applications because there are no related dependencies. It doesn't matter which version of the Oracle Applications you are running. Therefore, it is possible to use Oracle Tutor with earlier versions of Oracle Applications.Oracle Business Process Converter and Oracle ApplicationsOracle Business Process Converter (OBPC) converts Visio, XPDL, and Tutor models to Oracle Business Process Architect and Oracle Business Process Management. The OBPC is one of a collection of plugins to Oracle JDeveloper. Please see the VPAT as the same considerations apply.Learn MoreFor more information about Tutor, visit Oracle.Com or the Tutor Blog. Post your questions at the Tutor Forum. Emily ChorbaPrinciple Product Manager Oracle Tutor & BPM

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  • Short on Time or Money? You Can Still Attend Oracle OpenWorld!

    - by Oracle OpenWorld Blog Team
    You might think you can only attend Oracle OpenWorld if you have 5 days of time, or have lots of money to spend, but that's definitely not the case. If you only have a day, or can only spend a few hours over a couple of days, Oracle OpenWorld can still be yours, and at a great value. The Discover pass will only cost you US$125, and here's what it will get you: Access to Oracle OpenWorld keynotes, with Oracle CEO Larry Ellison presenting on both Sunday, September 30 and Tuesday, October 2 Executive Solution Sessions Scene and Be Heard presentations Oracle Users Forum (Sunday, September 30) and Oracle User Groups Pavilion Exhibition Halls featuring hundreds of exhibitors and demos at Oracle OpenWorld, JavaOne, and MySQL Connect Oracle Technology Network Lounge Oracle Music Festival and It's A Wrap! Conference shuttles And much more! You really don't want to miss all of these opportunities to learn, network, and be part of the experience that is Oracle OpenWorld. So don't delay. Register online or in person for your Discover pass today. And have a great day or week at the conference!

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  • REGISTER TODAY: Oracle Linux and Oracle VM Virtual SysAdmin Day- July 15

    - by Zeynep Koch
    Are you just starting on Oracle Linux or do you still feel you are missing some knowledge on how to configure, install or patch your Oracle Linux? If you answered yes, this event for you. This is our second virtual sysadmin day for Oracle Linux and it had been hugely popular in the past. This is a hands-on experience for all those Sysadmins that are looking for a great training without leaving their office or home. You will learn to: Install Oracle Linux using RPM and yum repositories; create storage volumes, prepare block devices, work with filesystems Create and mount Btrfs in Oracle Linux, work with block devices and snapshots Come and join us on July 15, 9am-12pm Pacific Time for an informative and interactive session. See more details and register 

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  • Oracle Joins OpenDaylight Project, Plans to Integrate OpenDaylight SDN Capabilities Into Oracle Solaris

    - by CarylTakvorian-Oracle
    Good news for our Telco ISV partners who want to leverage virtualization technologies such as SDN and NFV: We just announced that Solaris 11.2 will integrate OpenDaylight SDN, and that Oracle will join the OpenDaylight project as a Silver member. The integration will allow customers to improve service quality and take advantage of apps-to-disk SLAs through compatibility with a wide range of SDN devices, applications and services. It will also allow them to use a common and open SDN platform with OpenStack to manage Oracle Solaris-based clouds. The OpenDaylight Project is a community-led and industry-supported open source platform to advance SDN and Network Functions Virtualization (NFV).

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  • Event ID: 861 - The Windows Firewall has detected an application listening for incoming traffic

    - by Chris Marisic
    Firstly, my machines aren't compromised any person suggesting such will be DV'd. The security logs on some of my networks client machines (all Windows Xp Sp3) get filled with these useless error messages. Security Failure Audit Detailed Tracking Event ID: 861 User: NT AUTHORITY\NETWORK SERVICE The Windows Firewall has detected an application listening for incoming traffic. Name: - Path: C:\WINDOWS\system32\svchost.exe Process identifier: 976 User account: NETWORK SERVICE User domain: NT AUTHORITY Service: Yes RPC server: No IP version: IPv4 IP protocol: UDP Port number: 55035 Allowed: No User notified: No It's always on various random ports of UDP so setting up a port exception isn't really an option. It's always from svchost or lsass both of which are running services from DLLs. One of the most offending processes seems to the be DnsCache. I have in my global policy under AT < Network < Network Connection < Widnows Firewall < Domain Profile (I haven't changed any standard profile options do both need configured? To allow remote administration and desktop exceptions and have a custom program exception list that has %SystemRoot%\system32\svchost.exe:*:enabled:svchost (Windows won't allow you to add this exception on a local machine but it let me have it on here in the global policy it just doesn't seem to do anything) %SystemRoot%\system32\lsass.exe:*enabled:lsass (I think this one ended all of my LSASS messages) %SystemRoot%\system32\dnsrslvr.dll:*:enabled:dnscache (I tried adding the dll itself to the exception list, this didn't seem to do anything) Is there really any other options left other than disabling the Windows Firewall entirely, disabling auditing entirely or just changing the event viewer to just auto overwrite when needed? I'd much rather fix the problem and get rid of these entries ever being created instead of just trying to cover up the problem.

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  • Club Platinum 2010 ??! ~???:???????~

    - by Urakawa
    ?????Platinum Club??????????Platinum Club???ORACLE MASTER Platinum??????????????????????????????????????Platinum Club?????????????Club Platinum?(????????)????5?19??????????!   ??????Oracle Database?????????????????????????? ?????????? ?????????? ?????? ?? ???????????Platinum????????????????????????? ???????????????????3?????????(?????????? ?? ????? ????? ?????????????!)????Oracle?????! DB????????Oracle Database/Exadata ??7???????????3???????!?????????????????????????????? ???????Oracle Database 11g R2?????????ASM????????????(ACFS)???RAC One Node??????????????????????????USB???????????ACFS???????????!????????!????????!?????????????????????   ???????Oracle Exadata??Exadata Smart Flash Cache???Data Loading?????US?Oracle Corporation???????????????????????Smart Flash Cache??????DB?Flash Cache?????Data Loading????????????????????????????????????!??Tips???!?????????????????????????????????????????????????Oracle??????????????????????????!Oracle?????? Inside the Oracle Optimizer Kevin Closson's Oracle Blog   ???????????Oracle Exadata??Exadata Smart Scan???Exadata Hybrid Columnar Compression?????????????????????????????????????????????????????????????????????·?????????????IT?????????????????????????????????????????????????Oracle Database 11g: Real-Time SQL Monitoring?SQL Monitor active report?????????????!?????????   ????????!???????????????!????????????????????Platinum Club????????????????????????????Oracle Exadata??????????????????????????????????????????????????????m(_ _)m?????? Oracle Database 11g R2 ??????(PDF) (Platinum Club????)   ???????ORACLE MASTER??????????ORACLE MASTER?????????????????? ??????? ?????????????????ORACLE MASTER???update????????????Oracle Exadata?????????????!?Oracle Database 11g???????????????ORACLE MASTER Expert????Oracle E-Business Suite???DBA??????????????????????????????????????????Blog????????????????????????????   ????1????????????????????????????????Platinum of the Year????!~???~

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  • how to re-enable default after doing event.preventDefault()

    - by Matt
    Hi, I know this exact question was asked here, but the answer didn't work for what I needed to do so I figured I'd give some example code and explain a bit... $(document).keypress( function (event) { // Pressing Up or Right: Advance to next video if (event.keyCode == 40 || event.keyCode == 39) { event.preventDefault(); $(".current").next().click(); } // Pressing Down or Left: Back to previous video else if (event.keyCode == 38 || event.keyCode == 37) { event.preventDefault(); $(".current").prev().click(); } } ); It basically disables the arrow keys to use them for something else, but doing: $(document).keypress(function () { }); doesn't enable the default function again... I need it to scroll the page without having to create a scroll function for it... Any ideas? Thanks, Matt

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  • YOUR FREE, EXCLUSIVE, ONLINE UPDATE ON FANTASTIC NEW ORACLE PARTNER OPPORTUNITIES - REGISTER TODAY!

    - by Claudia Costa
    New products. New specializations. New opportunities.There really has never been a better time to be an Oracle partner! Find out exactly what Oracle's "Software. Hardware. Complete" strategy, and the latest developments in the OPN Specialized program, mean for your business.   Register now for the Oracle PartnerNetwork Days Virtual Event on the 29th of June at 11:00h to learn: How to use Oracle's uniquely comprehensive technology stack to grow your business How specialization with Oracle can significantly improve your competitive position How the Oracle PartnerNetwork is evolving to help you succeed Highlights include important updates from Oracle EMEA strategy, partner and product leaders, a live link to the Oracle FY11 Global Partner Kickoff, and interviews with local Oracle partners that are already enjoying the benefits of specialization. The event will also feature: ·         Live Q&A sessions with our speakers, ·         Virtual information booths packed with useful information ·         Opportunities to network with Oracle experts and your peers. ·         Special guest speaker is a former Microsoft executive who has used the principles of specialization with spectacular results to become one of the world's most successful social entrepreneurs. Plus, at the end of the event, you can submit your feedback form for your chance to win two passes to Oracle OpenWorld in San Francisco this September! CLICK HERE TO REGISTER NOW!

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  • DDD North 3 Presentation and source code &ndash; &lsquo;Event Store - an introduction to a DSD for event sourcing and notifications&rsquo;

    - by Liam Westley
    Originally posted on: http://geekswithblogs.net/twickers/archive/2013/10/15/ddd-north-3-presentation-and-source-code-ndash-lsquoevent-store.aspxThank you everyone at DDD North Thanks to all the people who helped organise the cracking conference that is DDD North 3, returning to Sunderland, and the great facilities at the University of Sunderland, and the fine drinks reception at Sunderland Software City.  The whole event wouldn’t be possible without the sponsors who ensured over 400 people were kept fed and watered so they could enjoy the impressive range of sessions. And lastly, a thank you to all those delegates who gave up their free time on a Saturday to spend a day dashing between lecture rooms, including a late change to my room which saw 40 people having to brave a journey between buildings in the fine drizzle. The enthusiasm from the delegates always helps recharge my geek batteries. Presentation and source code My presentation, source code, Event Store runners and text files containing the various command line parameters used for curl is now available on GitHub; https://github.com/westleyl/DDDNorth3-EventStore. Don’t worry if you don’t have a GitHub account, you don’t need one, you can just click on the Download Zip button on the right hand menu to download all the files as a single ZIP file.  If all you want is the PowerPoint presentation, go to https://github.com/westleyl/DDDNorth3-EventStore/blob/master/Powerpoint/DDDNorth-EventStore.pptx, and click on the View Raw button. Downloading and installing Event Store and Tools Download Event Store http://download.geteventstore.com – I unzipped these files into C:\EventStore\v2.0.1 Download Curl from http://curl.haxx.se/download.html – I downloaded Win64 Generic (with SSL) and unzipped these files into C:\curl version 7.31.0 Running the tools I used in my presentation Demonstration 1 (running Event Store) You can use one of my Event Store runner command files to run the single node version of Event Store, using default ports of 2213 for HTTP and 1113  for TCP, and with a wildcard HTTP pattern.  Both take a single command line parameter to specify the location of the data and log files.  The runners assume the single node executable is located in C:\EventStore\v2.0.1, and will placed data files and logs beneath C:\EventStore\Data, i.e. RunEventStore.cmd TestData1 This will create data files in C:\EventStore\Data\TestData1\Data and log files in C:\EventStore\Data\TestData1\logs. If, when running Event Store you may see the following message, [03288,15,06:23:00.622] Failed to start http server Access is denied You will either need to run Event Store in an administrator console window, or you can use the netsh command to create a firewall permission to allow HTTP listening (this will need to be run, once, in an administrator console window), netsh http add urlacl url=http://*:2213/ user=liam You can always delete this later by running the delete; netsh http delete urlacl url=http://*:2213/ If you want to confirm that everything is running OK, open the management console in a browser by navigating to http://127.0.0.1:2213. If at any point you are asked for a user name and password use the default of ‘admin’/‘changeit’.   Demonstration 2 (reading and adding data, curl) In my second demonstration I used curl directly from the console to read streams, write events and then read back those events. On GitHub I have included is a set of curl commands, CurlCommandLine.txt, and a sample data file, SampleData.json, to load an event into a DDDNorth3 stream. As there is not much data in the Event Store at this point I used the $stats-127.0.0.1:2113 which is a stream containing performance statistics for Event Store and is updated every 30 seconds (default). Demonstration 3 (projections) On GitHub I have included a sample projection, Projection-ByRoom.txt, which will create streams based on the room on which a session was held on the DDDNorth3 agenda. Browse to the management console, http://127.0.0.1:2213.  Click on Projections, New Projection, give it a name, Sessions-ByRoom, and copy in the JavaScript in the Projection-ByRoom.txt file.  Select Continuous, tick Emit Enabled and then click on Post. It should run immediately. You may by challenged for the administration login for the management console, if so use the default user name and password; 'admin'/'changeit'.   Demonstration 4 (C# client) The final demonstration was the Visual Studio 2012 project using the Event Store client – referenced directly as C:\EventStore\v2.0.1\EventStore.ClientAPI.dll, although you can switch this to the latest Event Store client NuGet package. The source code provides a console app for viewing projections with the projection manager (HTTP connection), as well as containing a full set of data for the entire DDDNorth3 agenda.  It also deals with the strategy for reading newest events backwards to older events and ignoring older events that have been superseded. Resources Event Store home page: http://www.geteventstore.com/ Event Store source code on GitHub: https://github.com/eventstore/eventstore Event Store documentation on GitHub: https://github.com/eventstore/eventstore/wiki (includes index to @RobAshton’s blog series on Event Store at https://github.com/eventstore/eventstore/wiki#rob-ashton---projections-series) Event Store forum in Google Groups: https://groups.google.com/forum/?fromgroups#!forum/event-store TopShelf Windows service wrapper is available on github: https://gist.github.com/trbngr/5083266

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  • Challenges and Opportunities to Drive Change in the Healthcare System Explored at America’s Health Insurance Plans Exchange Conference and Institute 2013

    - by elaine blog
    The program theme at the June America’s Health Insurance Plans (AHIP) Exchange Conference and AHIP’s Institute 2013 was Transforming Our Health Care System: Navigating and Succeeding in the New Marketplace.  Topics included care delivery transformation, innovation for a new healthcare eco system, Health Insurance Exchanges, the nexus of consumerism, retail and healthcare, driving value through improved operations and leveraging technology, data and innovation to transform care. Oracle participated as a sponsor of both conferences, signaling the significant investment and activity Oracle continues to make in helping health plans, providers and government agencies become more efficient and more relevant in the healthcare market place. AHIP is a national trade association representing the health insurance industry. AHIP’s members provide health and supplemental benefits to more than 200 million Americans through employer-sponsored coverage, the individual insurance market and public programs such as Medicare and Medicaid.   AHIP advocates for public policies that expand access to affordable health care. Health plans are focusing on the Health Insurance Exchanges and the opportunities they offer to provide better access and higher quality healthcare.  With the opportunities come operational challenges to implementation and innovative technology solutions to consider.   At the Exchange Conference, Oracle hosted a breakfast symposium on “Strategies for Success:  Driving Business Transformation in the Growing Health Insurance Exchange Market”. With Health Insurance Exchanges as catalysts for change, attendees learned about how to achieve integration within an Exchange and deploy new business strategies to support health reform initiatives. Discussion covered steps and processes to successfully establish and implement enrollment systems, quote to card activities, program pricing, claims billing, automated claims processing and new customer service tools. Piyush Pushkar, COO of Benefitalign, an Oracle partner that provides solutions to adopt innovative business models for retail, HIX, consumer-centric health plan and benefits administration, spoke on the state of the Exchanges in the U.S. and the activities health plans are engaged in to support individuals entering the healthcare system, including sales automation, member enrollment automation/portals and integration strategies with the Exchanges. The Oracle and Benefitalign partnership allows seamless integration between a health plan enrollment solution with the HIX individual market and allows for the health plan to customize and characterize the offerings available to the HIX that may or may not be available through other channels.  This approach can benefit the health plan through separation of interests, but also because some state-run HIXs require such separation. Janice W. Young, Program Director, Payer IT Strategies, IDC Health Insights, reviewed a survey of health plans on their investment priorities for this last year as well as this year.  She also identified the 2013-2015 strategies of go/get to market with front end and compliance investments; leveraging existing business processes and internal technologies; and establishing best practices.  Of key interest to the audience was a reform era payer solutions platform overview mapping technologies to support the business operations. David Bonham of the Oracle Health Insurance organization moderated the panel and spoke on Oracle’s presence in healthcare and products for payers to help them drive efficiencies and gain a competitive advantage in an ever changing market. Oracle serves healthcare stakeholders with applications such as billing, rating and underwriting, analytics, CRM, enrollment, and products for processing of health insurance claims including pricing and benefits administration, as well as payment of providers through alternative, non-fee for service reimbursement methods. Oracle in Healthcare….Did you know? More than 80 healthcare payers run Oracle applications. More than 300 leading healthcare providers run Oracle applications. 10 out of the top 12 fortune Global 500 healthcare organizations run Oracle applications. For more information on Oracle solutions for healthcare payers, please visit oracle.com/insurance or these individual solution pages: Oracle Health Insurance Components Oracle Insurance Insbridge Rating and Underwriting Oracle Insurance Revenue Management and Billing Oracle Documaker Oracle Healthcare Oracle CRM Related Resources Webcast On Demand: Strategies for Success: Driving Business Transformation in the Growing Health Insurance Exchange Market Strategy Brief: Executing on the Individual Mandate: Opportunities and Challenges for Healthcare Payers White Paper: White paper: Navigating Alternative Provider Reimbursement Models of the Future Strategy Brief: Enterprise Rating Agility Improves Payer Response to Healthcare Reform Podcast: Technology Implications of Healthcare Reform Don’t forget to keep up with us year-round: Facebook: www.facebook.com/oracleinsurance Twitter: www.twitter.com/oracleinsurance YouTube: www.youtube.com/oracleinsurance

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  • Event ID for modified GPOs

    - by Hinek
    I have to know, who (usersid or loginname) changed a specified GPO for a specified OU in the Active Directory. Given our audit settings include this, what would be the right Event ID to look for?

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  • Oracle Internet Directory 11.1.1.4 Certified with E-Business Suite

    - by Steven Chan
    Oracle E-Business Suite comes with native user authentication and management capabilities out-of-the-box. If you need more-advanced features, it's also possible to integrate it with Oracle Internet Directory and Oracle Single Sign-On or Oracle Access Manager, which allows you to link the E-Business Suite with third-party tools like Microsoft Active Directory, Windows Kerberos, and CA Netegrity SiteMinder.  For details about third-party integration architectures, see either of these article for EBS 11i and 12:In-Depth: Using Third-Party Identity Managers with E-Business Suite Release 12In-Depth: Using Third-Party Identity Managers with the E-Business Suite Release 11iOracle Internet Directory 11.1.1.4 is now certified with Oracle E-Business Suite Release 11i, 12.0 and 12.1.  OID 11.1.1.4 is part of Oracle Fusion Middleware 11g Release 1 Version 11.1.1.4.0, also known as FMW 11g Patchset 3.  Certified E-Business Suite releases are:EBS Release 11i 11.5.10.2 + ATG RUP 7 and higherEBS Release 12.0.6 and higherEBS Release 12.1.1 and higherOracle Internet Directory 11.1.1.3.0 can be integrated with two single sign-on solutions for EBS environments:With Oracle Single Sign-On Server 10g (10.1.4.3.0) with an existing Oracle E-Business Suite system (Release 11i, 12.0.x or 12.1.1) With Oracle Access Manager 10g (10.1.4.3) with an existing Oracle E-Business Suite system (Release 11i or 12.1.x)

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  • Oracle Linux Training Calendar

    - by Antoinette O'Sullivan
    The Oracle Linux System Administrator Curriculum is designed to provide you with the knowledge and skills necessary to effectively administer an Oracle Linux environment. These classes will help you prepare to install, configure, and manage your enterprise Linux environment as well as prepare you for the Oracle Linux Certification. You can take these courses as a: Live-Virtual event: Following the instructor-led classes from your own desk - no travel required. There is an extensive list of events on the schedule to suit different timezones. See full list on http://oracle.com/education/linux. In-Class event: Travel to an education center to take these classes. Below is a sample of in-class events on the schedule: Unix and Linux Essentials: This 3-day class is for those new to the linux operating system. You learn to manage files & directories from the command line, perform remote connections, file transfers & more.  Location  Date  Delivery Language  Nairobi, Kenya  3 December 2012  English  Riyadh, Saudia Arabia  5 January 2013  English  Cape Town, South Africa  9 January 2013  English  Durban, South Africa  9 January 2013  English  Johannesburg, South Africa  9 January 2013  English  Woodmead, South Africa  15 July 2013  English  Denver, United States  23 January 2013  English  Columbia, United States  2 January 2013  English  East Lansing, United States  9 January 2013  English  Roseville, United States  1 April 2013  English  Morrisville, United States  11 February 2013  English  Jakarta, Indonesia  26 December 2012  English  Kuala Lumpur, Malaysia  29 January 2013  English  Auckland, New Zealand  12 December 2012  English  Makati City, Philippines  14 January 2013  English  Singapore  13 February 2013  English  North Sydney, Australia  4 February 2013  English  Brisbane, Australia  29 April 2013  English  Melbourne, Australia  29 January 2013  English Oracle Linux System Administration: This 5 day course covers a broad range of Oracle Linux system administration tasks, from installing the operating system to preparing the system for Oracle Database. The course also provides an extensive hands-on experience for key system administration tasks. You will gain comprehensive skills in installing, configuring, and managing an Oracle Linux system as well as insight into ULN, Ksplice and UEK.  Location  Date  Delivery Language  Brussels, Belgium  26 November 2012  English  Windhof, Luxembourg  17 December 2012  English  Utrecht, Netherlands  11 February 2013  Dutch  Warsaw, Poland  25 February 2013  Polish  Gabarone, Botswana  22 April 2013  English  Nairobi, Kenya  10 December 2012  English  Johannesburg, South Africa  11 March 2013  English  Belmont, CA, United States  11 February 2013  English  Irvine, CA, United States  25 March 2013  English  Roseville, MN, United States  26 November 2013  English  Irving, TX, United States  14 January 2013  English  Jakarta, Indonesia  3 December 2012  English  Singapore  26 November 2012  English  Canberra, Australia  21 January 2013  English  Sydney, Australia  21 January 2013  English  Melbourne, Australia  11 February 2013  English To test your Oracle Linux System Administration skills, take the Oracle Linux 6 Implementation Essentials Certification Exam. For more information on the Oracle Linux Curriculum or to express interest in additional events, go to http://oracle.com/education/linux.

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  • Week 16: Integrate This - Introducing Oracle Enterprise Manager 11g

    - by sandra.haan
    Spring in New York City is a wonderful time of year, but if you're out walking around in Central Park it means you missed the most exciting thing happening in the city today -Oracle's announcement of the launch of Enterprise Manager 11g at the Guggenheim. You can catch-up on what you missed here and listen in as Judson talks about the partner opportunity with Enterprise Manager 11g: Learn how Oracle Enterprise Manager 11g can help you drive agility and efficiency through its unique, integrated IT management capabilities and check out the Enterprise Manager Knowledge Zone to get engaged with OPN. Learn more and get the full scoop from today's press release. Until the next time, The OPN Communications Team

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  • Oracle Outsourced Repair Solution: The “Control Tower” for the Reverse Supply Chain

    - by John Murphy
    By Hannes Sandmeier, Vice President of cMRO and Depot Repair Development Smart businesses are increasing their focus on core competencies and aggressively cutting costs in their supply chains. Outsourcing repairs can enable a business to focus on what they do best and most profitably while delivering top-notch customer service through partners that specialize in reverse logistics and repair. A well managed “virtual service organization” can deliver fast turn times, lower costs and high customer satisfaction. A poorly managed partner network can deliver disaster for your business. Managing a virtual service organization requires accurate, real-time information and collaboration tools that enable smart, informed and immediate corrective action. To meet this need, Oracle has released the Oracle Outsourced Repair Solution to provide the “control tower” for managing outsourced reverse supply chain operations from customer complaint through remediation to partner claim settlement. The new solution provides real-time visibility to return status, location, turn time, discrepancies and partner performance. Additionally, its web portals allow partners and carriers to view assigned work, request parts, enter data, capture time and submit claims. Leveraging the combined power of Oracle E-Business Suite and Oracle E-Business Suite Extensions for Oracle Endeca, the Oracle Outsourced Repair Solution provides a comprehensive set of tools that range from quick online partner registration to partner claim reconciliation, from capturing parts and labor to Oracle Cost Management and Financials integration, and from part requisition to waste and hazmat controls. These tools empower service operations managers to: · Increase customer satisfaction Ensure customers are satisfied by holding partners accountable for the speed and quality of repairs, and taking immediate corrective action when things go wrong · Reduce costs: Remove waste from the repair process using accurate job cost and cost breakdown data · Increase return velocity: Users have the tools to view all orders in flight and immediately know the current location, status, owner and contact point for repairs so as to be able to remove bottlenecks, resolve discrepancies and manage escalations The Oracle Outsourced Repair Solution further demonstrates Oracle’s commitment to helping supply chain professionals and service managers deliver high customer satisfaction at the lowest cost. For more information on the Oracle Outsourced Repair Solution, visit here. 

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  • Web-Applikationen entwickeln mit Oracle Application Express

    - by britta.wolf
    Mit Oracle Application Express können schnell und einfach datenbankgestützte Web-Anwendungen erstellt werden. Das Tool wird kostenlos (!) über das Oracle Technology Network (OTN) bereitgestellt und kann für alle Zwecke eingesetzt werden. Wer sich über das relativ umfangreiche APEX-Material auf OTN hinaus informieren möchte, dem empfehle ich wärmstens die deutschsprachige APEX-Community-Seite. Die Webseite wird super gepflegt und bietet Einsteigerinformationen, regelmäßige Neuigkeiten, nützliche Tipps und weiterführende Links, sowie Hinweise zu Community-Treffen oder Web-Sessions. Es besteht derzeit die Möglichkeit, auf die neueste Version, die sogenannte Early Adopter Version (EA Phase2) von APEX 4.0 zuzugreifen: http://tryapexnow.com/ Zuerst müssen Sie sich registrieren. Danach fordern Sie Ihren persönlichen Workspace (Arbeitsbereich) an. Innerhalb weniger Minuten bekommen Sie per Mail die Bestätigung und eine Aufforderung, die Account-Erstellung zu finalisieren. Und dann kann es los gehen...!

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  • Free Webinar on Improving Your Customer Experience with Integrated Channels

    - by divya.malik
    Join Oracle's Regional VP of CRM On Demand- Justin Shriber, Selling Power Magazine's CEO, Gerhard Gschwandtner and IDC Research's Gerrard Murray in an interesting discussion on how to "Integrate Sales Channels to Maximize Revenue & Improve the Customer Experience". You will learn how to: - Build a unified revenue pipeline to shorten sales cycles - Deliver a personalized customer experience and maximize up-sell opportunities - Align sales across all interaction, including online, in person, and via mobile devices - Improve the quality of each and every customer interaction Don't miss the opportunity and register now

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  • Oracle Launches Something Cool for CRM

    - by andrea.mulder
    By Esteban Kolsky, CRM Intelligence and Strategy, March 31 Remember CRM? That stuff we used to do before Social CRM? The stuff that most people still do and need to continue to improve? Oracle does. Today they announced three CRM things: Siebel OnDemand release 17 with some clever life sciences complements, additions to the Oracle eBusiness Suite, and the Social Services Suite for Governments (part of a Siebel 8.2 release). I used to cover CRM and Government in a past life and I know that Social Services delivery is very complicated. For additional insights, read here.

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  • July 17th Live Webcast with Oracle's Tom Kyte

    - by jgelhaus
    Webcast: Oracle Maximum Availability Architecture Best Practices Date: Tuesday, July 17, 2012 Time: 10 a.m. PT/1 p.m. ET Update Your Knowledge with Oracle Expert Tom Kyte With Oracle’s Maximum Availability Architecture (MAA), organizations can minimize the cost and risk associated with downtime. Oracle’s MAA best practices extend beyond Oracle Database to span a broad range of products, including Oracle Exadata and Oracle Database Appliance. Join Oracle expert Tom Kyte for this interactive Webcast to learn how to: Protect your systems from planned and unplanned downtime Achieve the highest quality of service at the lowest cost Eliminate idle redundancy in the data center Register today and ask Tom your questions around availability best practices.

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