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  • The cost of Programmer Team Clustering

    - by MarkPearl
    I recently was involved in a conversation about the productivity of programmers and the seemingly wide range in abilities that different programmers have in this industry. Some of the comments made were reiterated a few days later when I came across a chapter in Code Complete (v2) where it says "In programming specifically, many studies have shown order-of-magnitude differences in the quality of the programs written, the sizes of the programs written, and the productivity of programmers". In line with this is another comment presented by Code Complete when discussing teams - "Good programmers tend to cluster, as do bad programmers". This is something I can personally relate to. I have come across some really good and bad programmers and 99% of the time it turns out the team they work in is the same - really good or really bad. When I have found a mismatch, it hasn't stayed that way for long - the person has moved on, or the team has ejected the individual. Keeping this in mind I would like to comment on the risks an organization faces when forcing teams to remain together regardless of the mix. When you have the situation where someone is not willing to be part of the team but still wants to get a pay check at the end of each month, it presents some interesting challenges and hard decisions to make. First of all, when this occurs you need to give them an opportunity to change - for someone to change, they need to know what the problem is and what is expected. It is unreasonable to expect someone to change but have not indicated what they need to change and the consequences of not changing. If after a reasonable time of an individual being aware of the problem and not making an effort to improve you need to do two things... Follow through with the consequences of not changing. Consider the impact that this behaviour will have on the rest of the team. What is the cost of not following through with the consequences? If there is no follow through, it is often an indication to the individual that they can continue their behaviour. Why should they change if you don't care enough to keep your end of the agreement? In many ways I think it is very similar to the "Broken Windows" principles – if you allow the windows to break and don’t fix them, more will get broken. What is the cost of keeping them on? When keeping a disruptive influence in a team you risk loosing the good in the team. As Code Complete says, good and bad programmers tend to cluster - they have a tendency to keep this balance - if you are not going to help keep the balance they will. The cost of not removing a disruptive influence is that the good in the team will eventually help you maintain the clustering themselves by leaving.

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  • Avoiding the Black Hole of Leads

    - by Charles Knapp
    Sales says, "Marketing doesn’t deliver enough qualified leads. So, we generate 90% of our own leads." Meanwhile, Marketing says, "We generate most of the leads. But, Sales doesn’t contact them quickly enough, while the lead is still interested." According to Sirius Decisions: Up to 90% of leads never make it to closure Sales works on only 11% of the leads supplied by Marketing Only 18% of the leads Sales accepts convert to opportunities Yet, 45% of prospects typically buy a product from someone within 12 months The root cause of these commonplace complaints is a disconnect between the funnels of marketing and sales. Unfortunately, we often see companies with an assortment of poorly integrated marketing tools. It takes too long and too many people to move the data around, scrub it, upload it from one system to another, and get it routed to the right sales teams. As a result, leads fall through the cracks, contextual information is lost, and by the time sales actually contacts a customer it may be too late. Sales automation alone is not enough. Marketing automation (including social) is not enough. Sales and Marketing must work together. It’s time to connect the silos of marketing and sales pipelines and analytics. It’s time for integrated Sales and Marketing automation. Integrated pipelines improve lead quality and timeliness. Marketing systems can track a rich set of contextual information about a prospect–self-disclosed information about interests, content viewed, and so on. This insight can equip the sales rep with rich information to make a face-to-face conversation more relevant and more likely to convert to the next stage in the sales process. Integrated lead to revenue (LTR) management provides end-to-end visibility, enabling the company to measure what is working. Marketing can measure its impact on revenue and other business outcomes, and sales can harness and redirect marketing investments to areas where they most help achieve sales objectives. It’s a win-win play. Marketing delivers more leads that are qualified, cuts cost per lead, and demonstrates a strong Return on Marketing Investment (ROMI). Sales spends more time with warm leads and less time on cold calls, achieves higher close rates, and delivers more revenue. Learn more by attending our Integrated Sales and Marketing session at the upcoming CloudWorld conferences. Or, visit our Sales and Marketing Cloud Service site for videos and other learning resources.

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  • How can I be prepared to join a company?

    - by Aerovistae
    There's more to it than that, but this title was the best way I could think of to sum it up. I'm a senior in a good computer science program, and I'm graduating early. About to start interviews and all whatnot. I'm not a super-experienced programmer, not one of those people who started in middle school. I'm decent at this, but I'm not among the best, not nearly. I have to do an awful lot of googling. So today I'm meeting some fellow for lunch at a campus cafe to discuss some front-end details when this tall, good-looking guy begs pardon, says he's new to campus, says he's wondering if we know where he can go to sign up for recruiting developers. Quickly evolves into long conversation: he's the CEO of a seems-to-be-doing-well start-up. Hiring passionate interns and full-times. Sounds great! I take one look at his site on my own computer later, immediately spot a major bug. No idea how to fix it, but I see it. I go over to the page code, and good god. It's the standard amount of code you would expect from a full-scale web application, a couple dozen pages of HTML and scripts. I don't even know where to start reading it. I've built sites from scratch, but obviously never on that scale, nor have I ever worked on one of that scale. I have no idea which bit might generate the bug. But that sets me thinking: How could someone like me possibly settle into an environment like that? A start-up is a very high-pressure working environment. I don't know if I can work at that pace under those constraints-- I would hate to let people down. And with only 10 employees, it's not like anyone has much time to help you get your bearings. Somewhere in there is a question. Can you see it? I'm asking for general advice here. Maybe even anecdotal advice. Is joining a start-up right out of college a scary process? Am I overestimating what it would take to figure out the mass of code behind this site? What's the likelihood a decent but only moderately-experienced coder could earn his pay at such a place? For instance, I know nothing of server-side/back-end programming. Never touched it. That scares me.

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  • eSTEP Newsletter for October 2013 Now Available

    - by Cinzia Mascanzoni
    The October'13 issue of our Newsletter is now available. The issue contains information on the following topics: Oracle Open World Summary Oracle Cloud: Oracle Engineered Systems Oracle Database and Middleware Oracle Applications and Software as a Service Oracle Industries Oracle Partners and the "Internet of Things" JavaOne News MySQL News Corporate News Create Your HR Strategic Vision at Oracle HCM World Oracle Database Protection Redefined A Preview: Oracle Database Backup Logging Recovery Appliance Oracle closed Tekelec acquisition Congratulations to ORACLE TEAM USA! Tech sectionARC M6 Oracle's SPARC M6 Oracle SuperCluster M6-32 - Oracle’s Most Scalable Engineered System Oracle Multitenant on SPARC Servers and Oracle Solaris Oracle Database 12c Enterprise Edition: Plug into the Cloud Oracle In-Memory Database Cache Oracle Virtual Compute Appliance New Benchmark-Results published (Sept. 2013) Video Interview: Elasticity, the Biggest Challenge Facing Data Centers Today Tech blog Announcing New Sun Storage 2500-M2 Drives SPARC Product Line Update ZFS RAID Calculator v6 What ships with ODA X3-2? Tech Article: Oracle Multitenant on SPARC Servers and Oracle Solaris New release of Sun Rack II capacity calculator available Announcing: Oracle Solaris Cluster Product Bulletin, September 2013 Learning & events Planned TechCasts Quarterly Partner Update Live Webcast: Simplify and Accelerate Oracle Database deployment with Oracle VM Templates Join us for OTN's Virtual Developer Day - Harnessing the Power of Oracle WebLogic and Oracle Coherence. Learn from OOW 2013 what is going on in Virtualization How to Implementing Early Arriving Facts in ODI, Part I and Part II: Proof of Concept Overview Multi-Factor Authentication in Oracle WebLogic Using multi-factor authentication to protect web applications deployed on Oracle WebLogic. If Virtualization Is Free, It Can't Be Any Good—Right? Looking beyond System/HW SOA and User Interfaces Overcoming the challenges to developing user interfaces in a service oriented References Vodafone Romania Improves Business Agility and Customer Satisfaction, with 10x Faster Business Intelligence Delivery and 12x Faster Processing Emirates Integrated Telecommunications Captures 47% Market Share in a Competitive Market, Thanks to 24/7 Availability Home Credit and Finance Bank Accelerates Getting New Banking Products to Market Extra A Conversation with Java Champion Johan Vos You can find the Newsletter on our portal under eSTEP News ---> Latest Newsletter. You will need to provide your email address and the pin below to get access. Link to the portal is shown below. URL: http://launch.oracle.com/ PIN: eSTEP_2011 Previous published Newsletters can be found under the Archived Newsletters section and more useful information under the Events, Download and Links tab.

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  • More useful Sql Server Serivce Broker Queries

    - by ChrisD
    SELECT 'Checking Broker Service Status...' IF (select Top 1 is_broker_enabled from sys.databases where name = 'NWMESSAGE')=1     SELECT ' Broker Service IS Enabled'  -- Should return a 1. ELSE     SELECT '** Broker Service IS DISABLED ***' /* If Is_Broker_enabled returns 0, uncomment and run this code ALTER DATABASE NWMESSAGE SET SINGLE_USER WITH ROLLBACK IMMEDIATE GO Alter Database NWMESSAGE Set enable_broker GO ALTER DATABASE NWDataChannel SET MULTI_USER GO */ SELECT 'Checking For Disabled Queues....' -- ensure the queues are enabled --  0 indicates the queue is disabled. Select '** Receive Queue Disabled: '+name from sys.service_queues where is_receive_enabled = 0 --select [name], is_receive_enabled from sys.service_queues; /*If the queue is disabled, to enable it alter queue QUEUENAME with status=on; – replace QUEUENAME with the name of your queue */ -- Get General information about the queues --select * from sys.service_queues -- Get the message counts in each queue SELECT 'Checking Message Count for each Queue...' select q.name, p.rows from sys.objects as o join sys.partitions as p on p.object_id = o.object_id join sys.objects as q on o.parent_object_id = q.object_id join sys.service_queues sq on sq.name = q.name where p.index_id = 1 -- Ensure all the queue activiation sprocs are present SELECT 'Checking for Activation Stored Procedures....' SELECT  '** Missing Procedure:  '+q.name  From sys.service_queues q Where NOT Exists(Select * from sysobjects where xtype='p' and name='activation_'+q.name) and q.activation_procedure is not null DECLARE @sprocs Table (Name Varchar(2000)) Insert into @sprocs Values ('Echo') Insert into @sprocs Values ('HTTP_POST') Insert into @sprocs Values ('InitializeRecipients') Insert into @sprocs Values ('sp_EnableRecipient') Insert into @sprocs Values ('sp_ProcessReceivedMessage') Insert into @sprocs Values ('sp_SendXmlMessage') SELECT 'Checking for required stored procedures...' SELECT  '** Missing Procedure:  '+s.name  From @sprocs s Where NOT Exists(Select * from sysobjects where xtype='p' and name=s.name) GO -- Check the services Select 'Checking Recipient Message Services...' Select '** Missing Message Service:' + r.RecipientName +'MessageService' From Recipient r Where not exists (Select * from sys.services s where  s.name  COLLATE SQL_Latin1_General_CP1_CI_AS= r.RecipientName+'MessageService') DECLARE @svcs Table (Name Varchar(2000)) Insert into @svcs Values ('XmlMessageSendingService') SELECT  '** Missing Service:  '+s.name  From @svcs s Where NOT Exists(Select * from sys.services where name=s.name COLLATE SQL_Latin1_General_CP1_CI_AS) GO /*** To Test a message send Run: sp_SendXmlMessage  'TSQLTEST', 'CommerceEngine','<Root><Text>Test</Text></Root>' */ Select CAST(message_body as XML) as xml, * From XmlMessageSendingQueue /*** clean out all queues declare @handle uniqueidentifier declare conv cursor for   select conversation_handle from sys.conversation_endpoints open conv fetch next from conv into @handle while @@FETCH_STATUS = 0 Begin    END Conversation @handle with cleanup    fetch next from conv into @handle End close conv deallocate conv ***********************

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  • Announcing the Next AppAdvantage IT Leader Documentary

    - by Tanu Sood
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 Close on the heels of the very successful launch of Oracle BPM 12c, we are so excited to be announcing the next video in the Oracle AppAdvantage IT Leaders Series. As you know, the Oracle AppAdvantage IT Leaders Series profiles a successful executive in an industry leading organization that has embarked on a business transformation or platform modernization journey by taking full advantage of the Oracle AppAdvantage pace layered architecture. Tune in on Tuesday, September 9th at 10 am Pacific/1 pm Eastern to catch our IT executive, Regis Louis in an in-depth conversation with IT executives from Siram S.p.a., a major energy services management company in Italy. The documentary will explore how the company is doing process orchestration and business process management to build inter-department collaboration, maintain data integrity and offer complete transparency throughout their Request for Proposal (RFP) process. Oracle’s technology expert will then do a comprehensive walk-through of Siram’s IT model, the various components and how Oracle Fusion Middleware technologies are enabling their Oracle E-Business Suite processes. Experts will be at hand to answer your questions live. Check out this live documentary webcast and find out how organizations like yours are building business agility leveraging existing investments in Oracle Applications. Register today. And if you are on twitter, send your questions to @OracleMiddle with #ITLeader, #AppAdvantage. We look forward to connecting with you on Tue, Sep 9. Siram Achieves Commercial Efficiency with Improved Business Process Agility Date: Tuesday, September 9, 2014 Time: 10:00 AM PT / 1:00 PM ET /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-family:"Calibri","sans-serif"; mso-ascii- mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi- mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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  • What is the standard term for my role?

    - by sigil
    I'm doing work that involves writing code and managing developers in a "special projects" division of a large company. I'd like to define my role better and figure out if there's an industry standard term for what I do, so that it will be easier for me to research best practices and work on a career path What I do all day: A macro that connects an Excel sheet to an Access database is acting funny; I get called in to figure out what's happening and debug it. Someone needs data extracted from a bunch of files on Sharepoint. I figure out a client-side solution because I'm not authorized to do anything server-side and getting IT to do anything would take several months and need a business case. A manager wants a new data entry tool for their team. I interview the manager and team members to work out the functional requirements, then design/develop/test the application. Someone needs a VBA script to crunch some data for their presentation that's due in two hours. I drop everything I'm doing to hack out a quick script and run the analysis, without much in the way of testing. A developer has been hired to build a database for one of the teams, since I'm working on too many different things and don't have time to take this project on in the timeframe required. I direct his work and push him to meet certain deadlines, interview stakeholders to get more info that will help him figure out how to build the necessary forms, and modify the functional requirements of the database to fit in the timeframe. Someone wants to load a set of data into a GIS system and set up an ongoing refresh and reporting of this data set. I facilitate the conversation between the GIS developers and the owners of this data set, and design a demo application as proof of concept. It's kind of an "all-purpose programming and IT management" position, but it's not officially IT because the company has an actual IT department with a rigorously defined system of submitting requests, developing code, and managing projects. What I do, I guess, is more of a handyman job, where stuff falls to me because I'm the geekiest one in the room. Is there a standard term in the software world for what I do?

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  • How does Microsoft Word And Excel Run without any installation?

    - by Sathya
    I was having a discussion on bookmarks in Word with a friend, and he suggested me to check out his implementation of a query in Word. Since I did not have Microsoft Word installed, I told him I don't have Word so I won't be able to test it. To this, he mentioned that he'll send the executables and it will work - I argued that without an installation this will fail. I was rather shocked when he sent me the standalone executables and on running them, Word actually launched and I was able to use almost every functionality o_0 How's this possible? I've never installed Microsoft Office on my system, this isn't any "portable" app or VMWare ThinStall ( thanks nhinkle, didn't know about this). There are absolutely no Microsoft Office related files - except for winword.exe and excel.exe. Curiously even Microsoft Excel works fine with just the standalone executable. winword.exe size is about 38 MB, and excel.exe size is just 35kb, which makes it even more strange. I'm running on Windows XP, the files were from Office 2003. I was discussing this on Chat prior to posting, here's the conversation

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  • Embedded Spotlight does not function in Outlook 2011

    - by syntaxcollector
    I have a rather strange problem. I manage a network of about 35 Mac, and we all recently switched from Mail.app to Outlook 2011 (Please don't debate this, I've already had this conversation ad nauseum) We are using network home directories (NHD) server from a Windows file server over the SMB protocol. The problem I'm having is Spotlight does not function inside of Outlook. But ONLY inside of Outlook. The global Spotlight can find all email and contacts with Outlook, but the embedded Spotlight cannot. As a test, I took one of my users and switched them from a network home directory to a portable home directory (PHD) (this means the home folder was copied to the local hard drive). This resulted in a working Spotlight within Outlook, as soon as I switched the user back to an NHD, however, it stopped working. I have already tried erasing the Spotlight index and killing the process to force re-indexing. I have exhausted all Spotlight troubleshooting, and since the global is working that is obviously not the issue. I believe it has something to do with the Spotlight plugin Microsoft wrote that is located in /Library/Spotlight. Any ideas?

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  • How to display a JSON error message?

    - by Tiny Giant Studios
    I'm currently developing a tumblr theme and have built a jQuery JSON thingamabob that uses the Tumblr API to do the following: The user would click on the "post type" link (e.g. Video Posts), at which stage jQuery would use JSON to grab all the posts that's related to that type and then dynamically display them in a designated area. Now everything works absolutely peachy, except that with Tumblr being Tumblr and their servers taking a knock every now and then, the Tumblr API thingy is sometimes offline. Now I can't foresee when this function will be down, which is why I want to display some generic error message if JSON (for whatever reason) was unable to load the post. You'll see I've already written some code to show an error message when jQuery can't find any posts related to that post type BUT it doesn't cover any server errors. Note: I sometimes get this error: Failed to load resource: the server responded with a status of 503 (Service Temporarily Unavailable) It is for this 503 Error message that I need to write some code, but I'm slightly clueless :) Here's the jQuery JSON code: $('ul.right li').find('a').click(function() { var postType = this.className; var count = 0; byCategory(postType); return false; function byCategory(postType, callback) { $.getJSON('{URL}/api/read/json?type=' + postType + '&callback=?', function(data) { var article = []; $.each(data.posts, function(i, item) { // i = index // item = data for a particular post switch(item.type) { case 'photo': article[i] = '<div class="post_wrap"><div class="photo" style="padding-bottom:5px;">' + '<a href="' + item.url + '" title="{Title}" class="type_icon"><img src="http://static.tumblr.com/ewjv7ap/XSTldh6ds/photo_icon.png" alt="type_icon"/></a>' + '<a href="' + item.url + '" title="{Title}"><img src="' + item['photo-url-500'] + '"alt="image" /></a></div></div>'; count = 1; break; case 'video': article[i] = '<div class="post_wrap"><div class="video" style="padding-bottom:5px;">' + '<a href="' + item.url + '" title="{Title}" class="type_icon">' + '<img src="http://static.tumblr.com/ewjv7ap/nuSldhclv/video_icon.png" alt="type_icon"/></a>' + '<span style="margin: auto;">' + item['video-player'] + '</span>' + '</div></div>'; count = 1; break; case 'audio': if (use_IE == true) { article[i] = '<div class="post_wrap"><div class="regular">' + '<a href="' + item.url + '" title="{Title}" class="type_icon"><img src="http://static.tumblr.com/ewjv7ap/R50ldh5uj/audio_icon.png" alt="type_icon"/></a>' + '<h3><a href="' + item.url + '">' + item['id3-artist'] +' - ' + item['id3-title'] + '</a></h3>' + '</div></div>'; } else { article[i] = '<div class="post_wrap"><div class="regular">' + '<a href="' + item.url + '" title="{Title}" class="type_icon"><img src="http://static.tumblr.com/ewjv7ap/R50ldh5uj/audio_icon.png" alt="type_icon"/></a>' + '<h3><a href="' + item.url + '">' + item['id3-artist'] +' - ' + item['id3-title'] + '</a></h3><div class="player">' + item['audio-player'] + '</div>' + '</div></div>'; }; count = 1; break; case 'regular': article[i] = '<div class="post_wrap"><div class="regular">' + '<a href="' + item.url + '" title="{Title}" class="type_icon"><img src="http://static.tumblr.com/ewjv7ap/dwxldhck1/regular_icon.png" alt="type_icon"/></a><h3><a href="' + item.url + '">' + item['regular-title'] + '</a></h3><div class="description_container">' + item['regular-body'] + '</div></div></div>'; count = 1; break; case 'quote': article[i] = '<div class="post_wrap"><div class="quote">' + '<a href="' + item.url + '" title="{Title}" class="type_icon"><img src="http://static.tumblr.com/ewjv7ap/loEldhcpr/quote_icon.png" alt="type_icon"/></a><blockquote><h3><a href="' + item.url + '" title="{Title}">' + item['quote-text'] + '</a></h3></blockquote><cite>- ' + item['quote-source'] + '</cite></div></div>'; count = 1; break; case 'conversation': article[i] = '<div class="post_wrap"><div class="chat">' + '<a href="' + item.url + '" title="{Title}" class="type_icon"><img src="http://static.tumblr.com/ewjv7ap/MVuldhcth/conversation_icon.png" alt="type_icon"/></a><h3><a href="' + item.url + '">' + item['conversation-title'] + '</a></h3></div></div>'; count = 1; break; case 'link': article[i] = '<div class="post_wrap"><div class="link">' + '<a href="' + item.url + '" title="{Title}" class="type_icon"><img src="http://static.tumblr.com/ewjv7ap/EQGldhc30/link_icon.png" alt="type_icon"/></a><h3><a href="' + item['link-url'] + '" target="_blank">' + item['link-text'] + '</a></h3></div></div>'; count = 1; break; default: alert('No Entries Found.'); }; }) // end each if (!(count == 0)) { $('#content_right') .hide('fast') .html('<div class="first_div"><span class="left_corner"></span><span class="right_corner"></span><h2>Displaying ' + postType + ' Posts Only</h2></div>' + article.join('')) .slideDown('fast') } else { $('#content_right') .hide('fast') .html('<div class="first_div"><span class="left_corner"></span><span class="right_corner"></span><h2>Hmmm, currently there are no ' + postType + ' posts to display</h2></div>') .slideDown('fast') } // end getJSON }); // end byCategory } }); If you'd like to see the demo in action, check out Elegantem but do note that everything might work absolutely fine for you (or not), depending on Tumblr's temperament.

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  • Is there a tool that can test what SSL/TLS cipher suites a particular website offers?

    - by Jeremy Powell
    Is there a tool that can test what SSL/TLS cipher suites a particular website offers? I've tried openssl, but if you examine the output: $ echo -n | openssl s_client -connect www.google.com:443 CONNECTED(00000003) depth=1 /C=ZA/O=Thawte Consulting (Pty) Ltd./CN=Thawte SGC CA verify error:num=20:unable to get local issuer certificate verify return:0 --- Certificate chain 0 s:/C=US/ST=California/L=Mountain View/O=Google Inc/CN=www.google.com i:/C=ZA/O=Thawte Consulting (Pty) Ltd./CN=Thawte SGC CA 1 s:/C=ZA/O=Thawte Consulting (Pty) Ltd./CN=Thawte SGC CA i:/C=US/O=VeriSign, Inc./OU=Class 3 Public Primary Certification Authority --- Server certificate -----BEGIN CERTIFICATE----- MIIDITCCAoqgAwIBAgIQL9+89q6RUm0PmqPfQDQ+mjANBgkqhkiG9w0BAQUFADBM MQswCQYDVQQGEwJaQTElMCMGA1UEChMcVGhhd3RlIENvbnN1bHRpbmcgKFB0eSkg THRkLjEWMBQGA1UEAxMNVGhhd3RlIFNHQyBDQTAeFw0wOTEyMTgwMDAwMDBaFw0x MTEyMTgyMzU5NTlaMGgxCzAJBgNVBAYTAlVTMRMwEQYDVQQIEwpDYWxpZm9ybmlh MRYwFAYDVQQHFA1Nb3VudGFpbiBWaWV3MRMwEQYDVQQKFApHb29nbGUgSW5jMRcw FQYDVQQDFA53d3cuZ29vZ2xlLmNvbTCBnzANBgkqhkiG9w0BAQEFAAOBjQAwgYkC gYEA6PmGD5D6htffvXImttdEAoN4c9kCKO+IRTn7EOh8rqk41XXGOOsKFQebg+jN gtXj9xVoRaELGYW84u+E593y17iYwqG7tcFR39SDAqc9BkJb4SLD3muFXxzW2k6L 05vuuWciKh0R73mkszeK9P4Y/bz5RiNQl/Os/CRGK1w7t0UCAwEAAaOB5zCB5DAM BgNVHRMBAf8EAjAAMDYGA1UdHwQvMC0wK6ApoCeGJWh0dHA6Ly9jcmwudGhhd3Rl LmNvbS9UaGF3dGVTR0NDQS5jcmwwKAYDVR0lBCEwHwYIKwYBBQUHAwEGCCsGAQUF BwMCBglghkgBhvhCBAEwcgYIKwYBBQUHAQEEZjBkMCIGCCsGAQUFBzABhhZodHRw Oi8vb2NzcC50aGF3dGUuY29tMD4GCCsGAQUFBzAChjJodHRwOi8vd3d3LnRoYXd0 ZS5jb20vcmVwb3NpdG9yeS9UaGF3dGVfU0dDX0NBLmNydDANBgkqhkiG9w0BAQUF AAOBgQCfQ89bxFApsb/isJr/aiEdLRLDLE5a+RLizrmCUi3nHX4adpaQedEkUjh5 u2ONgJd8IyAPkU0Wueru9G2Jysa9zCRo1kNbzipYvzwY4OA8Ys+WAi0oR1A04Se6 z5nRUP8pJcA2NhUzUnC+MY+f6H/nEQyNv4SgQhqAibAxWEEHXw== -----END CERTIFICATE----- subject=/C=US/ST=California/L=Mountain View/O=Google Inc/CN=www.google.com issuer=/C=ZA/O=Thawte Consulting (Pty) Ltd./CN=Thawte SGC CA --- No client certificate CA names sent --- SSL handshake has read 1777 bytes and written 316 bytes --- New, TLSv1/SSLv3, Cipher is AES256-SHA Server public key is 1024 bit Compression: NONE Expansion: NONE SSL-Session: Protocol : TLSv1 Cipher : AES256-SHA Session-ID: 748E2B5FEFF9EA065DA2F04A06FBF456502F3E64DF1B4FF054F54817C473270C Session-ID-ctx: Master-Key: C4284AE7D76421F782A822B3780FA9677A726A25E1258160CA30D346D65C5F4049DA3D10A41F3FA4816DD9606197FAE5 Key-Arg : None Start Time: 1266259321 Timeout : 300 (sec) Verify return code: 20 (unable to get local issuer certificate) --- it just shows that the cipher suite is something with AES256-SHA. I know I could grep through the hex dump of the conversation, but I was hoping for something a little more elegant. I would prefer Linux tools, but Windows (or other) would be fine. This question is motivated by the security testing I do for PCI and general penetration testing. Update: GregS points out below that the SSL server picks from the cipher suites of the client. So it seems I would need to test all cipher suites one at a time. I think I can hack something together, but is there a tool that does particularly this?

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  • pam debugging "check pass; user unknown"

    - by lvc
    I am attempting to get Prosody authenticating with its auth_pam module. It is configured to use the pam service name xmpp. The pam.d/xmpp file is copied straight from the one configured for dovecot (originally taken from, I think, dovecot's documentation), which is known to be working: # cat /etc/pam.d/xmpp auth required pam_unix.so nullok debug account required pam_unix.so debug Logging in with dovecot works wonderfully. Logging in with prosody, with exactly the same username and password, causes Prosody to return 'Not authorized', and the following in journalctl -f: Oct 29 22:12:14 riscque.net prosody[9396]: c2s1d010b0: Client sent opening <stream:stream> to riscque.net Oct 29 22:12:14 riscque.net prosody[9396]: c2s1d010b0: Sent reply <stream:stream> to client Oct 29 22:12:14 riscque.net prosody[9396]: [178B blob data] Oct 29 22:12:14 riscque.net unix_chkpwd[9408]: check pass; user unknown Oct 29 22:12:14 riscque.net prosody[9396]: pam_unix(xmpp:auth): conversation failed Oct 29 22:12:14 riscque.net prosody[9396]: pam_unix(xmpp:auth): unable to obtain a password Oct 29 22:12:14 riscque.net prosody[9396]: pam_unix(xmpp:auth): auth could not identify password for [lvc] Oct 29 22:12:14 riscque.net prosody[9396]: riscque.net:saslauth: sasl reply: <failure xmlns='urn:ietf:params:xml:ns:xmpp-sasl'><not-authorized/><text>Unable to authorize you with the authentication credentials you&apos;ve sent.</text></failure> This series of errors seems mutually contradictory - first it says "user unknown", but then that it can't obtain the password for lvc - this username certainly exists on the system. What is likely going on here, and how would I debug this further?

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  • Replacing latex with unicode symbols

    - by Elazar Leibovich
    Often, during a conversation or an email, or at a forum, I would like to type some math, but I don't need full equation support. Unicode symbols should suffice. What I need is an easy way to type math related unicode symbols. Since I already know latex, it makes sense to use the latex symbol mnemonics to type the math symbols. What I currently did is to write an AutoHotKey script which automatically replaces \latexSymbol with the corresponding unicode symbol, using the "hotstrings" AutoHotKey feautres. However, the AutoHotKey hotstrings proved unstable for many strings. Having a couple of tens lines would cause AHK to fail recognizing the strings from time to time. Any other solution? (No, Alt+unicode number isn't convenient enough) Attached is my AHK script. The PutUni function is taken from here. ::\infty:: PutUni("e2889e") return ::\sum:: PutUni("e28891") return ::\int:: PutUni("e288ab") return ::\pm:: PutUni("c2b1") return ::\alpha:: PutUni("c991") return ::\beta:: PutUni("c992") return ::\phi:: PutUni("c9b8") return ::\delta:: PutUni("ceb4") return ::\pi:: PutUni("cf80") return ::\omega:: PutUni("cf89") return ::\in:: PutUni("e28888") return ::\notin:: PutUni("e28889") return ::\iff:: PutUni("e28794") return ::\leq:: PutUni("e289a4") return ::\geq:: PutUni("e289a5") return ::\sqrt:: PutUni("e2889a") return ::\neq:: PutUni("e289a0") return ::\subset:: PutUni("e28a82") return ::\nsubset:: PutUni("e28a84") return ::\nsubseteq:: PutUni("e28a88") return ::\subseteq:: PutUni("e28a86") return ::\prod:: PutUni("e2888f") return ::\N:: PutUni("e28495") return

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  • Howto: SaaS / PHP Application / Tenants / Security

    - by Ben Fransen
    Hi all, Being completely new in the webhostingcorner I have a few questions on how to implement/setup a webserver for a SaaS application. I'm about to rent my own server for a new product (CMS) I'm launching in two months. Developing the system wasn't that much of wild ride to me, but a correct way to implement it, is. So lets say this is my situation: I want to host 10 websites for 8 clients. There are 6 single sites, and two clients have two websites they can manage with my software. The CMS must be placed on the server too, all clients are connecting to 1 system The database must be placed Depending on the contract a client makes, the client gets some storage. How to measure the used storage over the DB, FileSystem and email Clients may not, in any case be able to somehow get outside their directory, but from the CMS directory the CMS must be able to create files and dirs in a clients directory (for templates, imagegalleries, widgets, etc, etc). I was thinking about something like a dirstructure like this: ./CMS/ [all CMS files] ./Websites/*/ [all websites] My hostingprovider will install updates to the os (CentOS, latest) and the admin panel (Direct Admin). Is there anybody with experience on this topic? Or do you have some thoughts about it? please join the conversation since I'm completely new to this. Ben

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  • Talk on multiple IRC channels at once?

    - by TwoPixelGrid
    I seem to remember, back in '91 or so, that the console-based IRCII implemention on the Solaris box that first got me on the net would let me /Join multiple channels on a given network such that, as new channels were joined, they would start scrolling to the single console view. Let's call it the 'interleaved conversation' chat paradigm. Am I rembering this correctly? More importantly, is there a modern way of doing this in any of the GUI-based clients? I'm surprised this isn't a common desire/feature because I think it would greatly improve the experience, especially on channels with high SNR. For example, If I'm working on a project I may connect to Freenode and join : #Qt,#OpenGL,#C++. As it is now, with mIRC,Xchat, I have to manually flip between pages just to see whats being said and to reply. What I envision would go more like this (using only 2 channels for simplicity) /join #QT #OpenGL < [QT] QtChannelUser: Hello TwoPixelGrid. < [OpenGL] OpenGLChannelUser: Hi there TwoPixelGrid. @QT: Hi QtChannelUser @OpenGL: Hello againOpenGLChannelUser And this message is going out to all my channels. Do I have to write a new client or is this already out there?

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  • Are Windows Domain Service Accounts Really Necessary?

    - by Zach Bonham
    One of the biggest problems we have in automating application deployments is the idea that running IIS AppPools and Windows Services under domain service accounts is a 'best practice'. Unfortunately, this best practice sometimes causes deployment headaches in that either we need to provision a new domain level service account quickly, or once we have the account, we now need to manage the account credentials. I had a great conversation about not making domain level service accounts a requirement and effectively taking one of two approaches: Secure at the node level using machine account(domain\machine$) and add the node to appropriate ActiveDirectory/Sql groups/roles Create local app specific accounts on each machine (machine\myapp) and add that account to appropriate ActiveDirectory/Sql groups/roles (the password here can change per deployment, it doesn't need to be stored) In both cases, it seems that its easier to manage either adding an account to appropriate group/role, or even stand up new, local account, than it is to have to provision a new domain level account and manage those credentials. This would hopefully ease the management burden on ActiveDirectory, Sql Server and Operations teams as there would be no more password management. We've not actually been able to implement this in practice yet. I am coming from a development background, so I'm curious as to how many ways this approach could go wrong? Can we really get rid of domain level service accounts with this direction? I'd appreciate any thoughts from anyone who has taken this path! Thanks! Zach

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  • Replacing latex with unicode symbols

    - by Elazar Leibovich
    Often, during a conversation or an email, or at a forum, I would like to type some math, but I don't need full equation support. Unicode symbols should suffice. What I need is an easy way to type math related unicode symbols. Since I already know latex, it makes sense to use the latex symbol mnemonics to type the math symbols. What I currently did is to write an AutoHotKey script which automatically replaces \latexSymbol with the corresponding unicode symbol, using the "hotstrings" AutoHotKey feautres. However, the AutoHotKey hotstrings proved unstable for many strings. Having a couple of tens lines would cause AHK to fail recognizing the strings from time to time. Any other solution? (No, Alt+unicode number isn't convenient enough) Attached is my AHK script. The PutUni function is taken from here. ::\infty:: PutUni("e2889e") return ::\sum:: PutUni("e28891") return ::\int:: PutUni("e288ab") return ::\pm:: PutUni("c2b1") return ::\alpha:: PutUni("c991") return ::\beta:: PutUni("c992") return ::\phi:: PutUni("c9b8") return ::\delta:: PutUni("ceb4") return ::\pi:: PutUni("cf80") return ::\omega:: PutUni("cf89") return ::\in:: PutUni("e28888") return ::\notin:: PutUni("e28889") return ::\iff:: PutUni("e28794") return ::\leq:: PutUni("e289a4") return ::\geq:: PutUni("e289a5") return ::\sqrt:: PutUni("e2889a") return ::\neq:: PutUni("e289a0") return ::\subset:: PutUni("e28a82") return ::\nsubset:: PutUni("e28a84") return ::\nsubseteq:: PutUni("e28a88") return ::\subseteq:: PutUni("e28a86") return ::\prod:: PutUni("e2888f") return ::\N:: PutUni("e28495") return

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  • Can Subject Alternative Name accommodate multiple virtual mail domains?

    - by Lawrence
    I am currently running a postfix server with self signed certificates serving one mail domain, mycompany.com, the mail server is mail.mycompany.com and so is the CN of the certificate. Now, I need to add a new domain to it. The new domain name is mycompany.net to the same server. Since the users already have the root of the old certificate, I'd like to reuse that. However, I'd like to issue a new certificate so users using the SMTP from Outlook/Thunderbird of mail.mycompany.net do not get warnings. If I understand correctly, if I issue a new certificate with CN=mail.mycompany.com and a subjectAltName=DNS:mail.mydomain.net and have postfix serve this, the client will not complain either way about the cn not matching the target host name. Am I correct in this assumption or am I misunderstanding the concept of Subject Alternative Name? Just to avoid conversation, I do not want to have users on mycompany.net addresses use the mycompany.com server because I might (not a technical issue) have to split up into two different locations, and I want to produce an easily migrateable setup.

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  • Ubuntu purple splash screen with blinking pixels?

    - by joxnas
    I had ubuntu 9.10 I upgraded to 10.04 after solving some problems (freeze at boot). Since then, I don't have the ubuntu's logo showing up when I boot, but a purple screen with some blinking pixels. I didn't care much about it... but today my computer took too long at that screen (normally it was just 1/4 second, but today it was like a minute..). And it happened like 4 or 5 times in a row (Only at the 5th time I realised that it was not freezing up, but it simply would took more time) After a reboot, it is again 1/4 second of purple screen but I don't want this problem to return.. so I want to get rid of the purple screen (I think it is an indicator of the problem) Well, I already installed the graphic drivers (going to system admnistration hardware drivers). But it didn't solve anything. (I don't know if it is even related) I searched in google, found something old (2006) and I think it maybe has some relation with my problems .. http://ubuntuforums.org/archive/index.php/t-294692.html But couldn't understand the conversation (i'm a linux novice) Sorry for my horrible english.. I would appreciate any help! My hardware: ATI Mobility Radeon 4650 HD P7450 2.13Ghz Core 2 Duo

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  • Is there a tool that can test what SSL/TLS cipher suites a particular website offers?

    - by Jeremy Powell
    Is there a tool that can test what SSL/TLS cipher suites a particular website offers? I've tried openssl, but if you examine the output: $ echo -n | openssl s_client -connect www.google.com:443 CONNECTED(00000003) depth=1 /C=ZA/O=Thawte Consulting (Pty) Ltd./CN=Thawte SGC CA verify error:num=20:unable to get local issuer certificate verify return:0 --- Certificate chain 0 s:/C=US/ST=California/L=Mountain View/O=Google Inc/CN=www.google.com i:/C=ZA/O=Thawte Consulting (Pty) Ltd./CN=Thawte SGC CA 1 s:/C=ZA/O=Thawte Consulting (Pty) Ltd./CN=Thawte SGC CA i:/C=US/O=VeriSign, Inc./OU=Class 3 Public Primary Certification Authority --- Server certificate -----BEGIN CERTIFICATE----- MIIDITCCAoqgAwIBAgIQL9+89q6RUm0PmqPfQDQ+mjANBgkqhkiG9w0BAQUFADBM MQswCQYDVQQGEwJaQTElMCMGA1UEChMcVGhhd3RlIENvbnN1bHRpbmcgKFB0eSkg THRkLjEWMBQGA1UEAxMNVGhhd3RlIFNHQyBDQTAeFw0wOTEyMTgwMDAwMDBaFw0x MTEyMTgyMzU5NTlaMGgxCzAJBgNVBAYTAlVTMRMwEQYDVQQIEwpDYWxpZm9ybmlh MRYwFAYDVQQHFA1Nb3VudGFpbiBWaWV3MRMwEQYDVQQKFApHb29nbGUgSW5jMRcw FQYDVQQDFA53d3cuZ29vZ2xlLmNvbTCBnzANBgkqhkiG9w0BAQEFAAOBjQAwgYkC gYEA6PmGD5D6htffvXImttdEAoN4c9kCKO+IRTn7EOh8rqk41XXGOOsKFQebg+jN gtXj9xVoRaELGYW84u+E593y17iYwqG7tcFR39SDAqc9BkJb4SLD3muFXxzW2k6L 05vuuWciKh0R73mkszeK9P4Y/bz5RiNQl/Os/CRGK1w7t0UCAwEAAaOB5zCB5DAM BgNVHRMBAf8EAjAAMDYGA1UdHwQvMC0wK6ApoCeGJWh0dHA6Ly9jcmwudGhhd3Rl LmNvbS9UaGF3dGVTR0NDQS5jcmwwKAYDVR0lBCEwHwYIKwYBBQUHAwEGCCsGAQUF BwMCBglghkgBhvhCBAEwcgYIKwYBBQUHAQEEZjBkMCIGCCsGAQUFBzABhhZodHRw Oi8vb2NzcC50aGF3dGUuY29tMD4GCCsGAQUFBzAChjJodHRwOi8vd3d3LnRoYXd0 ZS5jb20vcmVwb3NpdG9yeS9UaGF3dGVfU0dDX0NBLmNydDANBgkqhkiG9w0BAQUF AAOBgQCfQ89bxFApsb/isJr/aiEdLRLDLE5a+RLizrmCUi3nHX4adpaQedEkUjh5 u2ONgJd8IyAPkU0Wueru9G2Jysa9zCRo1kNbzipYvzwY4OA8Ys+WAi0oR1A04Se6 z5nRUP8pJcA2NhUzUnC+MY+f6H/nEQyNv4SgQhqAibAxWEEHXw== -----END CERTIFICATE----- subject=/C=US/ST=California/L=Mountain View/O=Google Inc/CN=www.google.com issuer=/C=ZA/O=Thawte Consulting (Pty) Ltd./CN=Thawte SGC CA --- No client certificate CA names sent --- SSL handshake has read 1777 bytes and written 316 bytes --- New, TLSv1/SSLv3, Cipher is AES256-SHA Server public key is 1024 bit Compression: NONE Expansion: NONE SSL-Session: Protocol : TLSv1 Cipher : AES256-SHA Session-ID: 748E2B5FEFF9EA065DA2F04A06FBF456502F3E64DF1B4FF054F54817C473270C Session-ID-ctx: Master-Key: C4284AE7D76421F782A822B3780FA9677A726A25E1258160CA30D346D65C5F4049DA3D10A41F3FA4816DD9606197FAE5 Key-Arg : None Start Time: 1266259321 Timeout : 300 (sec) Verify return code: 20 (unable to get local issuer certificate) --- it just shows that the cipher suite is something with AES256-SHA. I know I could grep through the hex dump of the conversation, but I was hoping for something a little more elegant. I would prefer Linux tools, but Windows (or other) would be fine. This question is motivated by the security testing I do for PCI and general penetration testing. Update: GregS points out below that the SSL server picks from the cipher suites of the client. So it seems I would need to test all cipher suites one at a time. I think I can hack something together, but is there a tool that does particularly this?

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  • How to reject messages to unknown user in sendmail cooperating with MS-Exchange?

    - by user71061
    Hi! I have an MS Exchange 2003 configured as a mail server for an organization. As this server is located in this organization internal network and I don't want to expose it directly over internet, I have second server - linux box with sendmail - configured as intelligent relay (it accept all messages from internet addressed to @my_domain, and forward it to internal Exchange serwer, and accepts all messages from this internal Exchange server and forward it over internet). This configuration work's fine, but I want to eliminate messages addressed to not exiting users as early as possible. Good solution could be Enabling on Exchange server function of filtering recipients together with "tar pitting", but in my case this dosn't solve problem, because before any message reach my Exchange server (which could eventually reject it), it has to be already accepted by sendmail server, sitting in front of this Exchange server. So, I want to configure my sendmail server in such a way, that during initial SMTP conversation it could query somehow my Exchange server checking whether recipient address is valid or not, and based on result of this query, accept or reject (possibly with some delay) incoming message in a very early phase. In fact, I have already solved this issue by writing my own, simple sendmail milter program which checks recipient address against text file with list of valid addresses. But this solution is not satisfying me any longer, because it requires frequent updates of this file, and due to lack of time/motivation/programming skills, I don't want to cope further with my source code, adding to it functionality of querying my Exchange server. Maybe I can achieve desired effect by configuring any component of already available linux software. Any ideas?

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  • Virtualizing an Inline network appliance with VirtualBox (or VMWare)

    - by Tzury Bar Yochay
    My device, which is a Linux based IP in-liner is transparent to the network peripherals, that is, no IP address assigned to any of its interfaces. For the sake of the conversation, let's use ADSL connection as an example, while the device is inspecting the bi-directional traffic, the network is behaving same as if device was not there, attached to the wire (see Physical setup at the attached diagram). I wonder if I can enclosed that "device" within a Windows machine and have it operated virtually so it still seats inline between the ADSL router and the Windows netwroking interface by using virtual NICs, (or whatever their name is in windows), and inspecting the traffic, same as if it was on a separate physical device, the drawing under "Virtual Setup" in the attached diagram show what I am trying to achieve. Reading a bit on the VirtualBox docs, seems like binding the right side is relatively simple, perhaps I should have one network adapter set as Bridge Networking and VirtualBox will connect it to the physical NIC on the host machine, and network packets are exchanged directly, circumventing the host operating system's network stack (WinXP in my case). However, I have no idea how to achieve the left side of my diagram, which requires adding virtual NICs to windows and configure them correctly in a way to make that pipeline possible. I would appreciate any help. by the way, if that is not possible with VirtualBox but with other virtualization solution (e.g. VMWare), I would accept the other as well.

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  • Should I expect ICMP transit traffic to show up when using debug ip packet with a mask on a Cisco IOS router?

    - by David Bullock
    So I am trying to trace an ICMP conversation between 192.168.100.230/32 an EZVPN interface (Virtual-Access 3) and 192.168.100.20 on BVI4. # sh ip access-lists 199 10 permit icmp 192.168.100.0 0.0.0.255 host 192.168.100.20 20 permit icmp host 192.168.100.20 192.168.100.0 0.0.0.255 # sh debug Generic IP: IP packet debugging is on for access list 199 # sh ip route | incl 192.168.100 192.168.100.0/24 is variably subnetted, 2 subnets, 2 masks C 192.168.100.0/24 is directly connected, BVI4 S 192.168.100.230/32 [1/0] via x.x.x.x, Virtual-Access3 # sh log | inc Buff Buffer logging: level debugging, 2145 messages logged, xml disabled, Log Buffer (16384 bytes): OK, so from my EZVPN client with IP address 192.168.100.230, I ping 192.168.100.20. I know the packet reaches the router across the VPN tunnel, because: policy exists on zp vpn-to-in Zone-pair: vpn-to-in Service-policy inspect : acl-based-policy Class-map: desired-traffic (match-all) Match: access-group name my-acl Inspect Number of Half-open Sessions = 1 Half-open Sessions Session 84DB9D60 (192.168.100.230:8)=>(192.168.100.20:0) icmp SIS_OPENING Created 00:00:05, Last heard 00:00:00 ECHO request Bytes sent (initiator:responder) [64:0] Class-map: class-default (match-any) Match: any Drop 176 packets, 12961 bytes But I get no debug log, and the debugging ACL hasn't matched: # sh log | inc IP: # # sh ip access-lists 198 Extended IP access list 198 10 permit icmp 192.168.100.0 0.0.0.255 host 192.168.100.20 20 permit icmp host 192.168.100.20 192.168.100.0 0.0.0.255 Am I going crazy, or should I not expect to see this debug log? Thanks!

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  • Is there a way to make Skype show my contacts instead of my history in the sidebar?

    - by Paperflyer
    <rant> that new Skype on OSX is so amazingly awful its not even funny...</rant> Alright then, so, the most amazing feat of the new Skype version 5 is that whenever it starts up, it immediately shows me just about the most useless information possible: A log of my last conversation. Chances are, the last thing I did was to make a Skype call so all Skype shows me is a long list of Call Started and Call Ended. Amazingly useful. Actually, I probably started up Skype to make a call to someone, so the information I would like to see is the list of available contacts. Now the best thing would be to actually put this list in the sidebar, where it would be readily available no matter what I was doing last. Instead, Skype puts a history of all recent conversations there which might or might not contain the desired contact. At any rate, I have to scan that whole list to search for the desired contact every time I open up Skype, then I find out that the contact is not in there, hit the contacts icon in the top left and then finally can start making the call. Is there a way to just put the list of contacts in the sidebar and make Skype behave again?

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  • SMTP Client implementation [on hold]

    - by orif
    I'm implementing SMTP client. What should the client do once it already sent the "." at the end of the mail, but didn't receive "250 Ok"? This is how the conversation between the client and server look like: Server Response: 220 www.sample.com ESMTP Postfix Client Sending : HELO domain.com Server Response: 250 Hello domain.com Client Sending : MAIL FROM: <[email protected]> Server Response: 250 Ok Client Sending : RCPT TO: <[email protected]> Server Response: 250 Ok Client Sending : DATA Server Response: 354 End data with <CR><LF>.<CR><LF> Client Sending : Subject: Example Message Client Sending : From: [email protected] Client Sending : To: [email protected] Client Sending : Client Sending : TEST MAIL Client Sending : Client Sending : . Server Response: 250 Ok: queued as 23411 Client Sending : QUIT I'm not sure what should I do if the client sends "." and doesn't receive the 250 Ok - because of possible network error. Was the "." sent or not? Should the client resend the mail - and - maybe - duplicate the item, or not - and risk in losing an important mail item? Thank you.

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