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  • Best way to build / implement a corporate developer Linux distro with multiple kernels?

    - by Garen
    At work we have Linux users who understandably prefer using Ubuntu. Problem is, we also have developer tools that only work with 'officially' supported Linux distributions that use much older 2.6.18 based kernels. (And even if they worked with newer ones, the vendors could always say they won't "support" the software unless it's on one of their 'officially' supported platforms.) We could of course just tell them to use CentOS or something else 2.6.18-based, and I'm sure their response would be something like: "you can take Ubuntu from our cold, dead hands." :) Which brings to me some questions--is there any good/easy/recommended way to run something like Ubuntu as a host VM and Centos 5.x as a guest OS (with which system--Xen,KVM,VMWare, ...?), and then roll that into our own custom internal distribution that could be easily installed? KVM looks like a good high-performance option just recently included in RHEL 5.4, but if hardware support for virtualization like Intel-VT or AMD-V is necessary, then I'd guess only those folks with fairly new PCs will be able to do it. Would be very interested to hear how anyone else has addressed this kind issue. EDIT: The target audience / users of this kind of system would be developers, each one needs to run locally licensed commercial software, so building out some separate beefy central machines isn't an option unfortunately due to license restrictions. Even if that weren't the case, a couple developers could quickly eat up the resources with parallel builds. :) Ideally, I was hoping there was some step-by-step guide out there to build your own pre-built distribution that had e.g. CentOS 5.x and Ubuntu Desktop as a guest.

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  • Connect two networks

    - by Meek Barrios
    Connecting two different offices with a wireless link and linux boxes. Hardware: 2 CISCO RV42, 2 Dual Homed Linux Boxes running debian, 2 2Wire and 2 AirMax 5 Configuration is: Office A LAN A (10.1.1.0/24) -> RV42 A (WAN1 - 10.1.1.254) -> 2Wire A (Internet) LINUX A ( ETH0 (LAN) 10.1.1.253, ETH1 (LINK) (10.1.3.3) Wireless Link --- AirMax A <-> AirMax B connected as Wireless Bridge Office B LAN B (10.1.2.0/24) -> RV42 B (WAN1 - 10.1.2.254) -> 2Wire B (Internet) LINUX B ( ETH0 (LAN) 10.1.2.253 -> ETH1 (LINK) (10.1.3.4) Network configuration is: LAN A - Default Gateway 10.1.1.254 RV42 A - Static Route 10.1.3.0/24 on 10.1.1.253 Static Route 10.1.2.0/24 on 10.1.1.253 Default on 192.168.1.1 (WAN1 Internet Access) Linux A - ETH0 10.1.1.253 netmask 255.255.255.0 gw 10.1.1.254 ETH1 10.1.3.3 netmask 255.255.255.0 gw 10.1.3.1 AIRMAX A - 10.1.3.1 netmask 255.255.255.0 gw 10.1.3.1 LAN B - Default Gateway 10.1.2.254 RV42 B - Static Route 10.1.3.0/24 on 10.1.2.253 Static Route 10.1.1.0/24 on 10.1.2.253 Default on 192.168.1.1 (WAN1 Internet Access) Linux B - ETH0 10.1.2.253 netmask 255.255.255.0 gw 10.1.2.254 ETH1 10.1.3.4 netmask 255.255.255.0 gw 10.1.3.2 AIRMAX B - 10.1.3.2 netmask 255.255.255.0 gw 10.1.3.2 Both linux have ip_forward set to 1 and the following on the iptables: iptables -F iptables -X iptables -P FORWARD ACCEPT iptables -P INPUT ACCEPT iptables -P OUTPUT ACCEPT I can ping from Linux B any ip on 10.1.1.0/24 segment and on linux A any ip on 10.1.2.0/24 segment however I cannot connect to HTTP or FTP on those machines. From LAN A I cannot see any other network. I'm looking for some advice for this configuration or a better solution. Regards

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  • one 16K random read I/O issues 2 scsi I/O (16K and 4K) requests in linux

    - by hiroyuki
    I noticed weird issue when benchmarking random read I/O for files in linux (2.6.18). The Benchmarking program is my own program and it simply keeps reading 16KB of a file from a random offset. I traced I/O behavior at system call level and scsi level by systemtap and I noticed that one 16KB sysread issues 2 scsi I/Os as following. SYSPREAD random(8472) 3, 0x16fc5200, 16384, 128137183232 SCSI random(8472) 0 1 0 0 start-sector: 226321183 size: 4096 bufflen 4096 FROM_DEVICE 1354354008068009 SCSI random(8472) 0 1 0 0 start-sector: 226323431 size: 16384 bufflen 16384 FROM_DEVICE 1354354008075927 SYSPREAD random(8472) 3, 0x16fc5200, 16384, 21807710208 SCSI random(8472) 0 1 0 0 start-sector: 1889888935 size: 4096 bufflen 4096 FROM_DEVICE 1354354008085128 SCSI random(8472) 0 1 0 0 start-sector: 1889891823 size: 16384 bufflen 16384 FROM_DEVICE 1354354008097161 SYSPREAD random(8472) 3, 0x16fc5200, 16384, 139365318656 SCSI random(8472) 0 1 0 0 start-sector: 254092663 size: 4096 bufflen 4096 FROM_DEVICE 1354354008100633 SCSI random(8472) 0 1 0 0 start-sector: 254094879 size: 16384 bufflen 16384 FROM_DEVICE 1354354008111723 SYSPREAD random(8472) 3, 0x16fc5200, 16384, 60304424960 SCSI random(8472) 0 1 0 0 start-sector: 58119807 size: 4096 bufflen 4096 FROM_DEVICE 1354354008120469 SCSI random(8472) 0 1 0 0 start-sector: 58125415 size: 16384 bufflen 16384 FROM_DEVICE 1354354008126343 As shown above, one 16KB pread issues 2 scsi I/Os. (I traced scsi io dispatching with probe scsi.iodispatching. Please ignore values except for start-sector and size.) One scsi I/O is 16KB I/O as requested from the application and it's OK. The thing is the other 4KB I/O which I don't know why linux issues that I/O. of course, I/O performance is degraded by the weired 4KB I/O and I am having trouble. I also use fio (famous I/O benchmark tool) and noticed the same issue, so it's not from the application. Does anybody know what is going on ? Any comments or advices are appreciated. Thanks

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  • How to tell Linux to explicitly swap out main memory of a suspended process?

    - by Vi
    I run a memory-hungry process (mkcromfs) which consumes more memory than I have physical memory on my latop, so it is paging and swappin and thrashing all the time and loadavg is about 2 (compcache is already in use with usual swap partition as well), but slowly moving forward (Although I afraid it will finally try to allocate 2GB and crash draining 2 days of thrashing). When I want to use the laptop for something else, I stop the process, start X server, firefox and other programs. The problem is that when I start Firefox the loadavg jumps to 10 and the system becomes almost unresponsive at all (long time to turn on/off caps lock, slow mouse cursor position updates, slow switching from X server to Linux console, slow login). The stopped mkcromfs still holds a lot of memory (464.8 MiB and slowly falling) and moves it to swap only when more memory is needed for some other program, which results in a great slowdown. How to tell the Linux to swap out this process entirely (e.g. I'm not intending to resume it in short term), possibly waking from swap other data? Also it will be useful to be able to specify the exact swap device to swap the given process out.

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  • Why am I getting programs stuck in log_wait_commit under Linux?

    - by staticsan
    There is something subtly wrong with my Linux install that I just can't locate. It is Ubuntu Lucid Lynx (10.04) 64-bit. Hardware is a Dell Optiplex 960: Intel Core 2 Quad CPU, 8Gb of RAM, 2x 300Gb HDDs. /home is ext2 on one disk and everything else is on the other (/ is also ext3). I have VirtualBox running a 64-bit Vista image for Outlook calendaring, but the heavyweight apps are IntelliJ, NetBeans, MySQL and Opera. Opera also loads my mail (IMAP) of which there is over 10,000 messages. The problem is that Opera stalls for a few seconds from time-to-time. Watching the process list shows it's in log_wait_commit which means (as far as I have figured out) the filesystem is holding things up. Sometimes I can make this happen by doing a subversion update, but usually it happens for no reason I can see. It usually happens to Opera, but I've seen NetBeans go under, too. It doesn't make the app crash - it's just completely unresponsive for a few seconds. Googling has not helped. The closest I got was to remove the sync attribute in the file system. This achieved nothing. On the advice of a Linux guru friend, I lowered /proc/sys/vm/dirty_writeback_centisecs to 300, but that didn't do anything, either. And it was all he could think of. What is going on and can I fix it? (And how?)

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  • Good support to multiple desktops AND multiple monitors in Linux (Ubuntu)?

    - by Somebody still uses you MS-DOS
    I'm starting to have A LOT of opened windows in my machine. Sometimes within a project, I have e-mail/task management/personal e-mail/twitter, and a lot of different opened applications/terminal in my Linux environment. Nowadays I have 4 worspaces: Corporate management (e-mail) and corporate messenger; Work (Documents, Requisites) Dev (Development, All gVim windows, terminal and Firefox for development) Personal (Personal stuff: personal e-mail, delicious, twitter and so on) Sometimes it would be interesting to have different workspaces to projects instead of this configuration I have nowadays that are classes of work (bad name, I know, but I think you got the idea). I'm starting to think about using two monitors: one with Corporate Management, Work and Personal. The second monitor is only the development state: each workspace here is about a project being worked on instead of groups of works like before. A workspace may be implementing different classes for example. My question is: I just want to change to a second monitor using the mouse. I want to still be able to change workspaces in the same monitor using keyboard shortcuts. The keyboard shortcuts wouldn't change monitors, just worskpaces on the same monitor. Does Linux (Ubuntu 10.04 Lucid Lynx) support this envisioned setup? If so, how?

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  • How to tell Linux to explicitly swap out main memory of suspended process?

    - by Vi
    I run a memory-hungry process (mkcromfs) which consumes more memory than I have physical memory on my latop, so it is paging and swappin and thrashing all the time and loadavg is about 2 (compcache is already in use with usual swap partition as well), but slowly moving forward (Although I afraid it will finally try to allocate 2GB and crash draining 2 days of thrashing). When I want to use the laptop for something else, I stop the process, start X server, firefox and other programs. The problem is that when I start Firefox the loadavg jumps to 10 and the system becomes almost unresponsive at all (long time to turn on/off caps lock, slow mouse cursor position updates, slow switching from X server to Linux console, slow login). The stopped mkcromfs still holds a lot of memory (464.8 MiB and slowly falling) and moves it to swap only when more memory is needed for some other program, which results in a great slowdown. How to tell the Linux to swap out this process entirely (e.g. I'm not intending to resume it in short term), possibly waking from swap other data? Also it will be useful to be able to specify the exact swap device to swap the given process out.

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  • What are the best linux permissions to use for my website?

    - by Nic
    This is a Canonical Question about File Permissions on a Linux web server. I have a Linux web server running Apache2 that hosts several websites. Each website has its own folder in /var/www/. /var/www/contoso.com/ /var/www/contoso.net/ /var/www/fabrikam.com/ The base directory /var/www/ is owned by root:root. Apache is running as www-data:www-data. The Fabrikam website is maintained by two developers, Alice and Bob. Both Contoso websites are maintained by one developer, Eve. All websites allow users to upload images. If a website is compromised, the impact should be as limited as possible. I want to know the best way to set up permissions so that Apache can serve the content, the website is secure from attacks, and the developers can still make changes. One of the websites is structured like this: /var/www/fabrikam.com /cache /modules /styles /uploads /index.php How should the permissions be set on these directories and files? I read somewhere that you should never use 777 permissions on a website, but I don't understand what problems that could cause. During busy periods, the website automatically caches some pages and stores the results in the cache folder. All of the content submitted by website visitors is saved to the uploads folder.

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  • When using software RAID and LVM on Linux, which IO scheduler and readahead settings are honored?

    - by andrew311
    In the case of multiple layers (physical drives - md - dm - lvm), how do the schedulers, readahead settings, and other disk settings interact? Imagine you have several disks (/dev/sda - /dev/sdd) all part of a software RAID device (/dev/md0) created with mdadm. Each device (including physical disks and /dev/md0) has its own setting for IO scheduler (changed like so) and readahead (changed using blockdev). When you throw in things like dm (crypto) and LVM you add even more layers with their own settings. For example, if the physical device has a read ahead of 128 blocks and the RAID has a readahead of 64 blocks, which is honored when I do a read from /dev/md0? Does the md driver attempt a 64 block read which the physical device driver then translates to a read of 128 blocks? Or does the RAID readahead "pass-through" to the underlying device, resulting in a 64 block read? The same kind of question holds for schedulers? Do I have to worry about multiple layers of IO schedulers and how they interact, or does the /dev/md0 effectively override underlying schedulers? In my attempts to answer this question, I've dug up some interesting data on schedulers and tools which might help figure this out: Linux Disk Scheduler Benchmarking from Google blktrace - generate traces of the i/o traffic on block devices Relevant Linux kernel mailing list thread

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  • How do I get Tomcat 7 to start up faster in Linux CentOS kernel version 2.6.18?

    - by user1786833
    I am experiencing a problem with slow start up times for Tomcat 7. I have done some testing by tweaking configuration parameters both on Linux CentOS kernel version 2.6.18 and on Windows 7 using this link as my primary guide: http://wiki.apache.org/tomcat/HowTo/FasterStartUp and managed only a modest improvement. The improvements seemed to result when I added metadata-complete="true" attribute to the element of my WEB-INF/web.xml file and when I added the names of almost all the jars we use for our application to the tomcat.util.scan.DefaultJarScanner.jarsToSkip property in conf/catalina.properties file. I've also used this JAVA_OPTS in the setenv.sh file: JAVA_OPTS="$JAVA_OPTS -server -Xms1536m -Xmx1536m -XX:MaxPermSize=256m -XX:NewRatio=2 -XX:+UseParallelGC -XX:ParallelGCThreads=2 -Dsun.rmi.dgc.client.gcInterval=1800000 -Dsun.rmi.dgc.server.gcInterval=1800000 -Dorg.apache.jasper.runtime.BodyContentImpl.LIMIT_BUFFER=true " but actually saw my start up times increase slightly. Our QA and production environments are on Linux CentOS so I'm hoping to get more information on improving Tomcat 7 start up times in that environment. My primary role is java developer and I don't have much system administration experience so I appreciate any input. Thank you for your time and suggestions.

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  • It is okay to set MASQUERADE at 2 network interfaces in a Linux server?

    - by Patrick L
    There is a Linux server with 3 network interfaces, eth0, eth1, eth2. IP forwarding has been turn on in this server. eth0 is connected to 10.0.1.0/24. Its IP is 10.0.1.1. eth1 is connected to 172.16.1.0/24. Its IP is 172.16.1.1. Server A can ping router C at 172.16.1.2. eth2 is connected to 192.168.1.0/24. Its IP is 192.168.1.1. Server A can ping server B at 192.168.1.2. Router C is able to route to 172.16.2.0/24 and 172.16.3.0/24. [10.0.1.0/24] | 172.16.2.0/24------| | [C]------172.16.1.0/24------[A]------192.168.1.0/24------[B] 172.16.3.0/24------| We have set MASQUERADE at eth0. When server B (192.168.1.2) connect to 10.0.1.0/24, IP MASQUERADE will happen at eth0. Can we set MASQUERADE at eth1? Is it okay to set MASQUERADE at more than 1 network interfaces in Linux?

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  • The “Customer” Experience Revolution is Here

    - by Jeri Kelley
    A guest post by Anthony Lye, SVP, CRM, Oracle The Experience Revolution is here, and we are going to explore and celebrate our new customer experience (CX) ventures and strategy in an extraordinary way. In true Oracle fashion, we are hosting an exceptional event, bringing together customer experience advocates, visionaries and practitioners to discover and define Oracle’s Customer Experience vision. At The Experience Revolution, Oracle President Mark Hurd will detail the vision of where customer experience is going and how Oracle will help you get there. He will introduce for the first time Oracle Customer Experience, a cross stack suite of customer experience products that enable organizations to: Engage customers with a consistent, connected and personalized brand experience across all channels and devices Deliver exceptional cross-channel order fulfillment and customer service through web, call centers and social networks Connect and analyze data from all interactions to better personalize experiences and identify hidden opportunities The Experience Revolution will also include an interactive gallery of customer experience interactions, featuring videos, touch screens and near field communication technology that will guide each attendee through an individualized event experience. We hope you will join us for an incredible evening on June 25, from 6:00 – 9:00 p.m. at Gotham Hall in New York City.  You can register for The Experience Revolution here. And if you haven’t already joined the conversation on Twitter, please do:  #OracleCX, #ExperienceRevolution

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  • The “Customer” Experience Revolution is Here

    - by Jeri Kelley
    A guest post by Anthony Lye, SVP, CRM, Oracle The Experience Revolution is here, and we are going to explore and celebrate our new customer experience (CX) ventures and strategy in an extraordinary way. In true Oracle fashion, we are hosting an exceptional event, bringing together customer experience advocates, visionaries and practitioners to discover and define Oracle’s Customer Experience vision. At The Experience Revolution, Oracle President Mark Hurd will detail the vision of where customer experience is going and how Oracle will help you get there. He will introduce for the first time Oracle Customer Experience, a cross stack suite of customer experience products that enable organizations to: Engage customers with a consistent, connected and personalized brand experience across all channels and devices Deliver exceptional cross-channel order fulfillment and customer service through web, call centers and social networks Connect and analyze data from all interactions to better personalize experiences and identify hidden opportunities The Experience Revolution will also include an interactive gallery of customer experience interactions, featuring videos, touch screens and near field communication technology that will guide each attendee through an individualized event experience. We hope you will join us for an incredible evening on June 25, from 6:00 – 9:00 p.m. at Gotham Hall in New York City.  You can register for The Experience Revolution here. And if you haven’t already joined the conversation on Twitter, please do:  #OracleCX, #ExperienceRevolution

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  • Sam's Story: It's About Life

    - by user801960
    Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Oracle recently released a video illustrating how Oracle products and services impact people every day of their lives. This overview demonstrates just how many different industries rely on Oracle’s world-leading technology solutions to gather and process data, enabling them to engineer systems together in the cloud and in the data centre. The video explores how Oracle solutions are impacting the retail, automotive, pharmaceutical, medical and travel industries. Through the central character, Sam, this video highlights how cross-industry solutions like collaboration software, data processing and business intelligence platforms can improve business performance, reliability and flexibility; lower the cost and complexity of IT implementation and management; and deliver greater productivity, agility and better business intelligence. To find out more about how Oracle’s products and services can help you to deliver better results, visit www.oracle.com/retail

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  • Learn to Create Applications Using MySQL with MySQL for Developers Course

    - by Antoinette O'Sullivan
    If you are a database developer who wants to create applications using MySQL, then the MySQL for Developers course is for you. This course covers how to plan, design and implement applications using the MySQL database with realistic examples in Java and PHP. To see more details of the content of the MySQL for Developers course, go to http://oracle.com/education/mysql and click on the Learning Paths tab and select the MySQL Developer path. You can take this course as a: Live-Virtual Event: Follow this live instructor-led event from your own desk - no travel required. Choose from a selection of events on the calendar in languages such as English, German and Korean. In-Class Event: Travel to an education center to take this class. Below is a sample of events on the schedule.  Location  Date  Language  Vienna, Austria  4 March 2013  German  London, England  4 March 2013  English  Gummersbach, Germany  11 February 2013  Germany  Hamburg, Germany  14 January 2013  Germany  Munich, Germany  15 April 2013  Germany  Budapest, Hungary  15 April 2013  Hungarian  Milan, Italy  21 January 2013  Italy  Rome, Italy  11 March 2013  Italy  Amsterdam, Netherlands  28 January 2013  Dutch  Nieuwegein, Netherlands  13 May 2013  Dutch  Lisbon, Portugal  18 February 2013  European Portugese  Porto, Portugal  18 February 2013  European Portugese  Barcelona, Spain  18 February 2013  Spanish  Madrid, Spain  28 January 2013  Spanish  Bern, Switzerland  11 April 2013  German  Zurich, Switzerland  11 April 2013  German  Nairobi, Kenya  21 January 2013  English  Petaling Jaya, Malaysia  17 December 2012  English  Sao Paulo, Brazil  11 March 2013  Brazilian Portugese For more information on this class or other courses on the authentic MySQL curriculum, or to express your interest in additional events, go to http://oracle.com/education/mysql. Note, many organizations deploy both Oracle Database and MySQL side by side to serve different needs, and as a database professional you can find training courses on both topics at Oracle University! Check out the upcoming Oracle Database training courses and MySQL training courses. Even if you're only managing Oracle Databases at this point of time, getting familiar with MySQL will broaden your career path with growing job demand.

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  • Elastic versus Distributed in caching.

    - by Mike Reys
    Until now, I hadn't heard about Elastic Caching yet. Today I read Mike Gualtieri's Blog entry. I immediately thought about Oracle Coherence and got a little scare throughout the reading. Elastic Caching is the next step after Distributed Caching. As we've always positioned Coherence as a Distributed Cache, I thought for a brief instance that Oracle had missed a new trend/technology. But then I started reading the characteristics of an Elastic Cache. Forrester definition: Software infrastructure that provides application developers with data caching services that are distributed across two or more server nodes that consistently perform as volumes grow can be scaled without downtime provide a range of fault-tolerance levels Hey wait a minute, doesn't Coherence fullfill all these requirements? Oh yes, I think it does! The next defintion in the article is about Elastic Application Platforms. This is mainly more of the same with the addition of code execution. Now there is analytics functionality in Oracle Coherence. The analytics capability provides data-centric functions like distributed aggregation, searching and sorting. Coherence also provides continuous querying and event-handling. I think that when it comes to providing an Elastic Application Platform (as in the Forrester definition), Oracle is close, nearly there. And what's more, as Elastic Platform is the next big thing towards the big C word, Oracle Coherence makes you cloud-ready ;-) There you go! Find more info on Oracle Coherence here.

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  • Customer Experience Gipfel – ein Nachbericht

    - by A&C Redaktion
    Am 14. Juni fand der Customer Experience Gipfel statt, der von Dialogum exklusiv für Oracle und seine Partner durchgeführt wurde. Dort konnten Partner und Endkunden über die Zukunft des Kundenmanagements diskutieren und erfuhren, was sich hinter dem Begriff „Customer Experience“ alles verbirgt. Die Konferenz begann mit einem Networking Dinner am Vorabend, an dem den 80 Teilnehmern in einer ersten Präsentation das Thema „Mobile Commerce“ vorgestellt wurde. Nach einem guten Abendessen hatten alle die Möglichkeit, auf einer Großleinwand beim EM-Spiel Deutschland gegen Holland mitzufiebern. Insgesamt war es ein sehr gelungener Abend, waren die deutschen Jungs doch siegreich und sicherten sich den Einzug ins Viertelfinale. Der Customer Experience Gipfel selbst hat dann alle Erwartungen übertroffen: 150 Teilnehmer, ein Drittel mehr als erwartet, zeigten großes Interesse an Multichannel-Strategien, Loyalty und wie man jeden einzelnen Schritt des Kunden im Kontakt mit dem Unternehmen zu einem positiven Kundenerlebnis werden lässt. So standen überwiegend Unternehmenspräsentationen aus den unterschiedlichen Branchen wie Telekommunikation, Handel oder Travel & Transportation auf dem Programm. Neun Round Tables, fast alle von den teilnehmenden Oracle Partnern moderiert, und 1:1-Gespräche rundeten die Konferenz ab. Und Zeit zum Networking blieb natürlich auch. Bei diesem Angebot war das Teilnehmer-Fazit demnach durchwegs positiv, vor allem sind die Kunden (und Partner) schon auf Oracle Customer Experience (CX) und die Vorteile für das eigene Kundenmanagement gespannt. Bedanken möchten wir uns bei den Oracle Partnern, die die Konferenz als Sponsoren unterstützt haben: Accenture, ARKADIA, buw consulting, CapGemini, communicode, Deloitte Consulting, NTT DATA, Riverland Reply, Sapient und SkyTech. Weiter Informationen zur Oracle Customer Experience: Pressemitteilung vom 25.6.2012 Customer Concepts 2/2012 (S. 3) Oracle Customer Experience @ Facebook

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  • OEPE with ADF binding support available: Total Eclipse

    - by Frank Nimphius
    The current release of Oracle Enterprise Pack for Eclipse, though in technology preview, brings Oracle ADF binding to the Eclipse IDE. You can download the Software from the link below: Oracle Enterprise Pack for Eclipse (12.1.1.1.0) Technical Preview New June 2012 Certified on Windows 7/XP/Vista, MacOS, and Linux. Supported on JDK 6. For many Eclipse users, ADF is new and therefore I expect them to need guidance and help in case they run into issues they don't know how to recover from. Similar, ADF users familiar with Oracle JDeveloper that want to give OEPE a try, will find things different in Eclipse and thus may have questions.  For both audiences I suggest to post issues to the OEPE forum on the Oracle Technology Network: I'll extend my OTN monitoring to include the OEPE forum on a daily basis to learn about developer needs, requirements and - of course - to catch bugs that need to be filed. From my side this is a part-time involvement, which means that the more ADF questions show on the forum, the more help I could need in answering them. The OTN forum for JDeveloper in my opnion wouldn't be the right place to go to unless the question is a generic ADF question that is not dependent on the integration in Eclipse. Here's the OEPE forum link for a start https://forums.oracle.com/forums/forum.jspa?forumID=578 Frank

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  • Only One Month to OpenWorld-San Francisco!

    - by Stephen Slade
    From around the world, the city is expecting 50,000+ guests to flock to this annual extravaganza.  Over 2,000 sessions will focus on Oracle’s latest product offerings, customer case studies, panels of experts and a variety of other hardware, technology, middleware and applications. For those interested  in the latest capabilities delivered by Oracle’s supply chain applications, the ‘Focus-On’ documents are now avaiable to help guide you in your schedule builder. Schedule builder allows the capability to create a personalized agenda for the sessions you wish to attend, such as: Monday October 1, 2012 TIME TITLE LOCATION  3:15 pm –4:15 pm General Session: Supply Chain Management—Strategy, Update, and Roadmap Richard Jewell, Senior Vice President, Applications Development, Oracle Moscone West Level 2 Room 3014 Tuesday October 2, 2012 TIME TITLE LOCATION  10:15 am –11:15 am Oracle Fusion Supply Chain Management: Overview, Strategy, Customer Experiences, and Roadmap Jon Chorley, CSO & VP, Product Strategy, Oracle Moscone West  Level 2 Room 2006 There is an exciting lineup of about 100 supply chain sessions at OpenWorld. Contact your sales rep or Oracle Partner to obtain a copy of the most current Focus-On document, segmented by pillars such as Manufacturing, Maintenance/EAM, Value Chain Planning, Value Chain Execution, Procurement and Agile/Product Lifecycle Management.  They will provide you with a better informed view to schedule your time in San Francisco.

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  • FMw Diagnostic Framework : Automatic Capture of Diagnostic Data Upon First Failure!

    - by Daniel Mortimer
    Introduction There is nothing more frustrating than a problem that "cannot be reproduced". Logs, configuration files have been analysed but there just isn't enough information to establish the root cause. The issue maybe closed, but you are left with the feeling that the problem will raise its ugly head again in the future. Trouble is, to resolve such issues you need to capture diagnostic data at the exact time the incident occurs. Step forward Fusion Middleware Diagnostic Framework!  Diagnostic Framework monitors WebLogic Managed Servers and delivers "Automatic capture of diagnostic data upon first failure". To quote fromOracle Fusion Middleware Administrator's Guide 11g Release 1 (11.1.1)Chapter 13 Diagnosing Problems "When a critical error occurs ... the Diagnostic Framework automatically collects diagnostics, such as thread dumps, DMS metric dumps, and WebLogic Diagnostics Framework (WLDF) server image dumps ... The data is stored in a file-based repository and is accessible with command-line utilities." In other words the data collected upon first failure - especially the thread and image dumps - provides a snapshot of the system as or immediately after the problem occurs. The table below shows the type of WebLogic Server issues which fall into the scope of Diagnostic Framework How to Configure Diagnostic Framework? Depending on your Fusion Middleware product choice you may not need to do anything! Diagnostic Framework is automatically installed, configured and initiated for any WebLogic Domain which has the Oracle Java Required Files (JRF) template applied. This template is applied by default whenever you configure WebLogic Managed Servers for products such as Portal / Forms / Reports / Discoverer Identity Management ( OID , OAM , OIM etc) WebCenter SOA Check your WebLogic Domain directory structure. If you have an "adr" sub directory under DOMAIN_HOME/servers/<servername>/ then JRF template has been applied and Diagnostic Framework will be in play. Should the "adr" sub directory not exist, review the advice given in My Oracle Support article How to Apply FMW ( EM ) Control and JRF to a WebLogic Domain and Managed Servers [ID 947043.1] If you are working with a standalone WebLogic Server solution and applying Oracle JRF is not acceptable, consider using WLDF - WebLogic Diagnostic Framework. (Fusion Middleware Diagnostic Framework makes use of WLDF under the covers.) Couple of useful links about WLDF are listed below Configuring and Using the Diagnostics Framework for Oracle WebLogic Server 11g WebLogic Diagnostics Framework-A Very Useful Tool [A nice blog which describes a WLDF use case] How to Get Started With Diagnostic Framework To be frank, the Fusion Middleware Administrator's Guide is the best place to start your learning Oracle Fusion Middleware Administrator's Guide 11g Release 1 (11.1.1)Chapter 13 Diagnosing Problems A lot of reading here,  but if you are in hurry and just want to get the right information to Oracle Support to help resolve your issue, check out the next section below. How to Upload Diagnostic Framework Incident Data to Oracle Support Some Background Information There are three interfaces to the Repository: Enterprise Manager Cloud Control (Support Workbench) WLST (Command Line) ADRCI (Command Line) The Enterprise Manager Cloud Control does provide a nice GUI interface to search, view and package diagnostic framework incidents. However, this software is not to be confused with Fusion Middleware (EM) Control. Cloud Control (formerly known as Grid Control) is part of the Enterprise Manager media package. EM Cloud Control has it's own install and configuration story. Therefore, for the benefit of those yet to install and play with Cloud Control, I am going to describe how to use the command line tools. Ideally, you would only need to one command line interface, but currently I suggest using both - mainly due to the fact that ADRCI SHOW INCIDENTS does not reveal the description behind the Diagnostic Framework error code. Instructions: Note: WLST and ADRCI are case sensitive when it comes to handling parameter values. If you make a mistake, expect an unfriendly syntax error message. 1) Find the incident Note: The managed server which you are troubleshooting must be up and running. If the managed server is down, ensure the domain's Admin Server is accessible. If you cannot connect to the Admin Server or the Managed Server the example WLST commands will not work. a) Launch WLST  Note: Use the WLST which resides in the "oracle_common" directory (not WL_HOME/common/bin) otherwise you will get a syntax error like the one below Traceback (innermost last):  File "<console>", line 1, in ?NameError: listIncidents MW_HOME/oracle_common/common/bin/wlst.sh b) Connect to the managed server or the admin server e.g. wls:/offline> connect('weblogic','welcome1','t3://localhost:7020') c) Run the command wls:/MyDomain/serverConfig> listIncidents() This will list the incidents for the server to which you have connected. If you have connected to the Admin Server and want to list the incidents for a managed server within the domain, use the command wls:/MyDomain/serverConfig> listIncidents(adrHome='diag\ofm\MyDomain\MyManagedServer' ,server='MyManagedServer') Example output Incident Id     Problem Key              Incident Time         1       DFW-99998 [java.lang.NullPointerException] [oracle.error.simulator.ErrorSimulator.createNullPointerException][errorWebApp_1-0-0-0]        Fri Nov 02 10:38:46 GMT 2012  The piece highlighted in bold is the description you do not see when using the ADRCI 'SHOW INCIDENT' command. Make a note of the incident id. You are ready to move to step 2 2. Package the incident a) Set up the environment - example commands below are for Unix cd <DOMAIN_HOME>/bin . ./setDomainEnv.sh If you want ADRCI to run a Remote Diagnostic Agent collection (recommended) at generate package time, point ORACLE_HOME at oracle_common ORACLE_HOME=$MW_HOME/oracle_common; export ORACLE_HOME To prevent ADRCI from running RDA at generate package time, point ORACLE_HOME at WL_HOME/server/adr directory.  ORACLE_HOME=$WL_HOME/server/adr; export ORACLE_HOME b) Launch adrci $WL_HOME/server/adr/adrci c) Set BASE and HOMEPATH adrci> SET BASE /oracle/middleware/user_projects/domains/ mydomain/servers/mymanagedserver/adr adrci> SET HOMEPATH diag/ofm/mydomain/mymanagedserver d)  Optionally run SHOW INCIDENTS e.g. adrci> SHOW INCIDENTS -MODE DETAIL ADR Home = /oracle/middleware/user_projects/domains/mydomain/ servers/mymanagedserver/adr/diag/ofm/mydomain/mymanagedserver:***********************************************************************************************************************************INCIDENT INFO RECORD 1**********************************************************   INCIDENT_ID                   1   STATUS                        ready   CREATE_TIME                   2012-11-02 10:38:46.468000 +00:00   PROBLEM_ID                    1   CLOSE_TIME                    <NULL>   FLOOD_CONTROLLED              none   ERROR_FACILITY                DFW   ERROR_NUMBER                  99998   ERROR_ARG1                    <NULL>   ERROR_ARG2                    <NULL>   ERROR_ARG3                    <NULL>   ERROR_ARG4                    <NULL>   ERROR_ARG5                    <NULL>   ERROR_ARG6                    <NULL>   ERROR_ARG7                    <NULL>   ERROR_ARG8                    <NULL>   ERROR_ARG9                    <NULL>   ERROR_ARG10                   <NULL>   ERROR_ARG11                   <NULL>   ERROR_ARG12                   <NULL>   SIGNALLING_COMPONENT          <NULL>   SIGNALLING_SUBCOMPONENT       <NULL>   SUSPECT_COMPONENT             <NULL>   SUSPECT_SUBCOMPONENT          <NULL>   ECID                          5162744c6a2eea5e:155ff445:13ac0aae7cb:-8000-0000000000000325   IMPACTS                       01 rows fetched e)  Create a logical package IPS CREATE PACKAGE INCIDENT incident_number e.g. adrci> IPS CREATE PACKAGE INCIDENT 1Created package 1 based on incident id 1, correlation level typical f) Generate the package IPS GENERATE PACKAGE package_number IN path e.g. adrci> IPS GENERATE PACKAGE 1 IN /tmp Generated package 1 in file /tmp/DFW99998j_20121102113633_COM_1.zip, mode complete Note: If the generate package command hangs, ADRCI may be experiencing an issue when running RDA. To avoid such trouble, exit ADRCI and point the ORACLE_HOME environment variable at WL_HOME/server/adr 3) Upload the package zip to Oracle Support via your Service Request a) Log into My Oracle Support and locate your Service Request b) Click on "Add Attachments c) And upload the zip file

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  • Invitation: HARNESSING THE POWER OF FUSION

    - by mseika
    HARNESSING THE POWER OF FUSION: IMPLEMENT AND EXTEND ORACLE'S NEXT-GENERATION APPLICATIONS TO MEET CHANGING CLIENT NEEDSBRUSSELS, BELGIUM, APRIL 23RD, 2012 - APRIL 24th, 2012 The pace of business continues to accelerate. Clients demand solutions that not only meet their needs today, but evolve as quickly as markets, competition and technology. Oracle Fusion Applications can help you to anticipate and satisfy your clients changing needs. Designed for an era of business disruption, they co-exist with existing IT investments, but leverage new technologies (such as mobility and SOA) and breakthrough Cloud computing delivery models as you need them. They also support unprecedented levels of extensibility. To show you how, Oracle's Product Development organization invites you to join an exclusive Fusion Applications presentation and demonstration event for Oracle partners in Europe. This intensive 2-day event will illustrate Fusion Applications capabilities that can enhance ROI for your clients across four major product families: Financials, Procurement and Project Portfolio Management (ERP) Customer Relationship Management (CRM) Human Capital Management (HCM) Supply Chain Management (SCM) Led by Oracle Product Development personnel, this event will also demonstrate how to extend the Fusion Applications user experience, data model, business process and reporting using new Functional Setup and Composer technologies. These can help you address unique client needs without impacting future upgrades. This presentation and demonstration event is intended for consulting business development and delivery personnel. Reserve your Seats today for April 23rd - 24th event To register to this event CLICK HERE For further information please contact me at [email protected]. Best regards Paul ThompsonSenior Director EMEA Alliances and Solutions Partner Programs Markku RouhiainenDirector, Applications Partner EnablementWestern Europe

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  • Invitation: HARNESSING THE POWER OF FUSION

    - by mseika
    HARNESSING THE POWER OF FUSION: IMPLEMENT AND EXTEND ORACLE'S NEXT-GENERATION APPLICATIONS TO MEET CHANGING CLIENT NEEDSBRUSSELS, BELGIUM, APRIL 23RD, 2012 - APRIL 24th, 2012 The pace of business continues to accelerate. Clients demand solutions that not only meet their needs today, but evolve as quickly as markets, competition and technology. Oracle Fusion Applications can help you to anticipate and satisfy your clients changing needs. Designed for an era of business disruption, they co-exist with existing IT investments, but leverage new technologies (such as mobility and SOA) and breakthrough Cloud computing delivery models as you need them. They also support unprecedented levels of extensibility. To show you how, Oracle's Product Development organization invites you to join an exclusive Fusion Applications presentation and demonstration event for Oracle partners in Europe. This intensive 2-day event will illustrate Fusion Applications capabilities that can enhance ROI for your clients across four major product families: Financials, Procurement and Project Portfolio Management (ERP) Customer Relationship Management (CRM) Human Capital Management (HCM) Supply Chain Management (SCM) Led by Oracle Product Development personnel, this event will also demonstrate how to extend the Fusion Applications user experience, data model, business process and reporting using new Functional Setup and Composer technologies. These can help you address unique client needs without impacting future upgrades. This presentation and demonstration event is intended for consulting business development and delivery personnel. Reserve your Seats today for April 23rd - 24th event To register to this event CLICK HERE For further information please contact me at [email protected]. Best regards Paul ThompsonSenior Director EMEA Alliances and Solutions Partner Programs Markku RouhiainenDirector, Applications Partner EnablementWestern Europe

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  • A Multi-Channel Contact Center Can Reduce Total Cost of Ownership

    - by Tom Floodeen
    In order to remain competitive in today’s market, CRM customers need to provide feature-rich superior call center experience to their customers across all communication channels while improving their service agent productivity. They also require their call center to be deeply integrated with their CRM system; and they need to implement all this quickly, seamlessly, and without breaking the bank. Oracle’s Siebel Customer Relationship Management (CRM) is the world’s leading application suite for automated customer-facing operations for Sales and Marketing and for managing all aspects of providing service to customers. Oracle’s Contact On Demand (COD) is a world-class carrier grade hosted multi-channel contact center solution that can be deployed in days without up-front capital expenditures or integration costs. Agents can work efficiently from anywhere in the world with 360-degree views into customer interactions and real-time business intelligence. Customers gain from rapid and personalized sales and service, while organizations can dramatically reduce costs and increase revenues Oracle’s latest update of Siebel CRM now comes pre-integrated with Oracle’s Contact On Demand. This solution seamlessly runs fully-functional contact center provided by a single vendor, significantly reducing your total cost of ownership. This solution supports Siebel 7.8 and higher for Voice and Siebel 8.1 and higher for Voice and Siebel CRM Chat.  The impressive feature list of Oracle’s COD solution includes full-control CTI toolbar with Voice, Chat, and Click to Dial features.  It also includes context-sensitive screens, automated desktops, built-in IVR, Multidimensional routing, Supervisor and Quality monitoring, and Instant Provisioning. The solution also ships with Extensible Web Services interface for implementing more complex business processes. Click here to learn how to reduce complexity and total cost of ownership of your contact center. Contact Ann Singh at [email protected] for additional information.

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  • Magic Quadrant for x86 Server Virtualization Infrastructure

    - by Cinzia Mascanzoni
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Gartner just published a report showing Oracle having moved into the challengers quadrant. Click here for the report

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