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  • MS DPM 2007: Testing the Recovery for a Production Domain

    - by NewToDPM
    Hi everybody! MS DPM 2007 is a new technology in my company, and so am I to the product. We have a classic Microsoft domain with two DCs, Exchange 2007 and a couple Web/MS SQL servers. I have deployed DPM one month ago on the domain, and after fixing the various issues I got with the replicas inconsistence and adapting the schedule and retention range to the server storage pool size, I can say the backup system is working correctly (no errors) as of today. However, there is one problem: we did not attempt to restore from the backups yet, which is a big no-no of course. I'm not sure about the way I should handle this, my main concern being Exchange and the System State of the DCs. From my understanding, DPM can only protect AND restore data on a server which is part of the same domain as the backup server. If I restore the System State (containing Active Directory) and the Exchange Storage Groups on a testing server, I am afraid it would completely disturb the domain functioning (for example, having two primary DCs on the domain). I am thinking about building a second DPM server on a testing separate domain which would mirror the replicas and then restore it on testing servers from this new domain. Is it the right way to handle the data recovery testing? How did you do on your domain when you first deployed DPM? I'd be grateful for any link/documentation or advice. Thank you in advance for your help! EDIT: Two options seem possible so far: i. Create another DC/Exchange server in the alternate location; ii. Create a separate domain in the alternate location and setup a trust between this domain and the production one. The option i is certainly the best but implies setting up a secondary Exchange server, with a dedicated public IP address so that if Exchange #1 dies, we can still send emails with Exchange #2. I don't know how complex this can be and would need to discuss it with my colleagues. The option ii would only fit the testing purposes. My only question regarding this is: if my production and DPM servers are part of domain A, and there is a trust between domains A and B, can I restore a domain A content to any domain B server?

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  • How do you backup 40+ Centos5.5 servers?

    - by John Little
    We are embarrassed to ask this question. Apologies for our lack of UNIX expertise. We have inherited 40+ centos 5.5 servers, and don't know how to back them up. We need low level clone type images so that we could restore the servers from scratch if we had to replace the HDs etc. We have used the "dd" command, but we assume this only works if you want to back up one local disk to another, not 40 servers to one server with an external USB HD attached. All 40 servers have a pair of mirrored disks (dont know if its HW or SW raid). Most only have 100MB used. SErvers are running apache, zend, tomcat, mysql etc. Ideally we dont want to have to shut them down to backup (but could). We assume that standard unix commands like tar, cpio, rsync, scp etc. are of no use as they only copy files, not partitions, all attributes, groups etc. i.e. do not produce a result which can simply be re-imaged to a new HD to get the serer back from dead. We have a large SAN, a spare windows box and spare unix boxes, but these are only visible to one layer in the network. We have an unused Dell DL2000 monster tape unit, but no sw or documentation for it. WE have a copy of symantec backup exec, but we have no budget for unix client licenses. (The company has negative amounts of money). We need to be able to initiate the backup remotely, as we can only access the servers in person in an emergency (i.e. to restore) Googling returns some applications to do this, e.g. clonezilla - looks difficult to install and invasive. Mondo, only seems to support backup if you are local to the machine. Amanda might be an option, but looks like days/weeks of work to learn and setup? Is there anything built into Centos, or do we have to go the route of installing, learning and configuring a set of backup softwares? Any ideas? This must be a pretty standard problem which goggling doesnt give an obvious answer.

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  • My server's been hacked EMERGENCY

    - by Grant unwin
    I'm on my way into work at 9.30 p.m. on a Sunday because our server has been compromised somehow and was resulting in a DOS attack on our provider. The servers access to the Internet has been shut down which means over 5-600 of our clients sites are now down. Now this could be an FTP hack, or some weakness in code somewhere. I'm not sure till I get there. How can I track this down quickly? We're in for a whole lot of litigation if I don't get the server back up ASAP. Any help is appreciated. UPDATE Thanks to everyone for your help. Luckily I WASN'T the only person responsible for this server, just the nearest. We managed to resolve this problem, although it may not apply to many others in a different situation. I'll detail what we did. We unplugged the server from the net. It was performing (attempting to perform) a Denial Of Service attack on another server in Indonesia, and the guilty party was also based there. We firstly tried to identify where on the server this was coming from, considering we have over 500 sites on the server, we expected to be moonlighting for some time. However, with SSH access still, we ran a command to find all files edited or created in the time the attacks started. Luckily, the offending file was created over the winter holidays which meant that not many other files were created on the server at that time. We were then able to identify the offending file which was inside the uploaded images folder within a ZenCart website. After a short cigarette break we concluded that, due to the files location, it must have been uploaded via a file upload facility that was inadequetly secured. After some googling, we found that there was a security vulnerability that allowed files to be uploaded, within the ZenCart admin panel, for a picture for a record company. (The section that it never really even used), posting this form just uploaded any file, it did not check the extension of the file, and didn't even check to see if the user was logged in. This meant that any files could be uploaded, including a PHP file for the attack. We secured the vulnerability with ZenCart on the infected site, and removed the offending files. The job was done, and I was home for 2 a.m. The Moral - Always apply security patches for ZenCart, or any other CMS system for that matter. As when security updates are released, the whole world is made aware of the vulnerability. - Always do backups, and backup your backups. - Employ or arrange for someone that will be there in times like these. To prevent anyone from relying on a panicy post on Server Fault. Happy servering!

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  • Windows server detected error with hard disk

    - by user53864
    We have hosting Windows server 2008 R2 and I am working as admin in small company. The server is hanging and restarting as the hard disk seems to be damaged due to power fluctutaion(though having inverter) as it's showing the below error message on server reboot: Problem detected with the hard disk Press any key to continue It's Seagate 1TB SATA hard disk and it's booting after pressing enter. So it's clear that the hard disk is dying. Yes, it's in warranty but it's fact that warranty won't recover the lincesed windows server 2008 and it's data. As it's booting now, I backed up required things and I am thinking to clone the entire hard disk. The first thing it striked me is checking on the Seagate site if any tool available for cloning and I found Seagate DiskWizard but not specified it for windows server 2008. Please anybody could help me giving your best ideas for the below: Urgently, What's the best way(free of cost) for me to clone in my case with the new same sized hard disk? It's a one time lincenced and I cannot use the same key again if I reinstall the server. Will the lincense be carried with new disk if cloned? else there is a way to contact Microsoft explaining the problem occurred, to obtain new key for no charge?. I want to take measure for future. How do I keep two disks in continuous sync? mirrored & raid are the only options converting the disks to dynamic? or is there a best way I could do with no additional charge?. Any help is greatly appreciated. Thank you! EDIT:1 I started cloning the disk with CloneZilla and it was going proper showing in GUI. But after some time there is no GUI but a black screen with some codes(looks like disk location numbers) going page by page(I have attached the screenshots below captured from my phone). Do you people think it's actually cloning?. I started in the morning and it's evening now. I left the office now to let it finish what it's trying to do and I'll go & check it tomorrow. Slowly lost hope, don't know what face it's going to show tomorrow. Any ideas?

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  • Sharing files between multiple sites using only desktop software

    - by perlyking
    Our organisation has three sites; a head office, where the master copies of company files are stored, plus two branch offices using only workstations and a NAS or two. Currently we're talking about <10GB. At the main office, we have no admin access to the file server, as this is entirely controlled by the larger institution where we are located. For the same reason, we have no VPN remote access to this network. Instead, we simply have access to a network share using over a Novell LAN. Question: how can we share files between offices in way that minimises latency, i.e. that gives us a mirror of the main network share at each site? (There is little likelihood of concurrent editing, and we can live with the odd file conflict now and again). Up to now branch office staff have had to use GotoMyPC-type solutions to remotely access files held at the main office. Or email. I was hoping to use Google Drive on a dedicated workstation at each office to sync the contents of the network share (head office) or NAS (branch offices) via the cloud, but at my last attempt (29 Jun '12), the Google Drive installer would not allow me to designate the remote network share as the "target" folder. (I chose Google Drive over Drobbox et al. as we already use GMail for corporate mail) The next idea was to use a designated workstation at head office to mirror the network share to a local drive, then use Google Drive to push that to the cloud. This seems a step too far. Nor do I have any good ideas about how to achieve this network/local mirroring, as we can't, for example, install the rsync daemon on the server. I do not want to use Google Drive locally on each workstation as this will inconvenience users, and more importantly, move files off the backed-up, well-maintained (UPS, RAID etc) network share at head office. Our budget is only in the £100's. Should we perhaps just ditch the head office server and use something like JungleDisk? At least this presents the user with what appears to be a mapped drive.

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  • Why would a process monitoring script use exit 1; on finding no problems?

    - by user568458
    General question: On a Linux (Centos) server, if a process monitoring script run by cron is set to close with exit 1; rather than exit 0; on finding that everything is okay and that no action is needed, is that a mistake? Or are there legitimate reasons for calling exit 1; instead of exit 0; on the "Everything's fine, no action needed" condition? exit 0; on finding no problems seems to me to be more appropriate. But maybe there's something I'm not aware of. For example, maybe there's something specific to Cron? Or maybe there's a convention in process monitoring scripts that 'failure' means 'this script failed to need to fix a problem' (rather than what I would expect which is that exit 1; would mean 'the process being monitored has failed'?) My specific case: I'm looking at a process monitoring script written by my web hosting company. By process monitoring script, I mean a script executed by Cron on a regular basis that checks if an important system process is running, and if it isn't running, takes actions such as mailing an administrator or restarting the process. Here's the (generalised) structure of their script, for a service running on port 8080 (in this case, Apache Tomcat): SERVICE=$(/usr/sbin/lsof -i tcp:8080 | wc -l); if [ $SERVICE != 0 ]; then exit 1; else #take action fi Seems simple enough even for someone with limited knowledge like me, except the exit 1; part seems odd. As I understand it, exit 0; closes a program and signifies to the parent that executed the program that everything is fine, exit n; where n0 and n<127 signifies that there has been some kind of error or problem. Here, their script seems to go against that rule - it calls exit 1; in the condition where everything is fine, and doesn't exit after taking remedial action in the problem condition. To me, this looks like a mistake - but my experience in this area is limited. Are there cases where calling exit 1; in the "Everything's fine, no action needed" condition is more appropriate than calling exit 0;? Or is it a mistake? Wider context is pretty simple. It's a Centos VPS, running Plesk. The script is being called by Cron via Plesk's "Scheduled tasks" Cron manager. There's no custom layer between Cron and this script that would respond in an unusual way to the exit call. It's a fairly average, almost out-of-the box Plesk-managed Centos VPS (in so far as there is such a thing). The process being monitored by this script is Apache Tomcat.

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  • Reviews Cheyney Group Marketing: What accounting softwares are available in the market for small businesses?

    - by user225556
    Accounting is the language of business, and good accounting software can save you hundreds of hours at the business equivalent of Berlitz. There's no substitute for an accounting pro who knows the ins and outs of tax law, but today's desktop packages can help you with everything from routine bookkeeping to payroll, taxes, and planning. Each package also produces files that you can hand off to an accountant as needed. Small-business managers have more accounting software options than ever, including subscription Web-based options that don't require their users to install or update software. Many businesses, however--including those that need to track large inventories or client databases, and those that prefer not to entrust their data to the cloud--may be happier with a desktop tool. We looked at three general-purpose, small-business accounting packages: Acclivity AccountEdgePro 2012 (both the product and the company were previously called MYOB), Intuit QuickBooks Premier 2012, and Sage's Sage 50 Complete 2013 (the successor to Peachtree Complete). All three packages offer a solid array of tools for tracking income and expenses, invoicing, managing payroll, and creating reports. These full-featured and highly mature programs don't come cheap. Acclivity AccountEdge Pro, at $299, is the least expensive; and prices climb if you opt to use common time-saving add-ons such as payroll services, or if you add licenses for multiple user accounts. All three are solid on the basics, but they have distinct differences in style and focus. The more you know about your accounting requirements, the more closely you'll want to look at the software you're thinking of buying. Sage 50 Complete should appeal most to people who understand the fine points of accounting and can use the product's many customization features (especially for businesses that manage inventory). QuickBooks works hard to appeal to newbies who need only the basics and might be intimidated by the level of detail and technical language exposed in the other two packages. At the same time, it also has a slew of third-party add-ons that meet specific needs and greatly expand its capabilities. AccountEdge Pro balances accessibility with a strong feature set at an affordable price. It's especially suitable for businesses that need to provide simultaneous access to multiple users.

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  • SQLS Timeouts - High Reads in Profiler

    - by lb01
    I've audited a SQLS2008 server with Profiler for one day.. the overhead didn't seem to trouble this new client my company has. They are using a legacy VB6 application as a front-end. They're experiencing timeouts once SQLS RAM usage is high. The server is currently running x64 sqls2008 on a VM with nearly 9 GB of RAM. SQL Server's 'max server memory option' is currently set to 6GB. I've put the results of the trace in a table and queried them using this query. SELECT TextData, ApplicationName, Reads FROM [TraceWednesday] WHERE textdata is not null and EventClass = 12 GROUP BY TextData, ApplicationName, Reads ORDER BY Reads DESC As I expected, some values are very high. Top Reads, in pages. 2504188 1965910 1445636 1252433 1239108 1210153 1088580 1072725 Am I correct in thinking that the top one (2504188 pages) is 20033504 KB, which then is roughly ~20'000 MB, 20GB? These queries are often executed and can take quite some time to run. Eventually RAM is used up because of the cache fattening, and timeouts occur once SQL cannot 'splash' pages in the buffer pool as much. Costs go up. Am I correct in my understanding? I've read that I should tune the associated T-SQL and create appropriate indices. Obviously cutting down the I/O would make SQL Server use less RAM. OR, maybe it might just slow down the process of chewing up the whole RAM. If a lot less pages are read, maybe it'll all run much better even when usage is high? (less time swapping, etc.) Currently, our only option is to restart SQL once a week when RAM usage is high, suddenly the timeouts disappear. SQL breathes again. I'm sure lots of DBAs have been in this situation.. I'm asking before I start digging out all of the bad T-SQL and put indices here and there, is there is something else I can do? Any advice except from what I know (not much yet..) Much appreciated. Leo.

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  • Why does this service refuse to start on Windows server 2003?

    - by PenguinCoder
    We have a Windows 2003 server with Cebos MQ1 (ver. 7 and ver. GRI) products installed that have been operational for years. After installing Microsoft 2010 C++ Redistributable package needed for other development, the MQ1 GRI service now fails to start. Event logs showed that two additional updates (.NET4 and the 2010 C++ Redistributable SP2) where installed by the redistributable as well. As soon as we discovered the MQ1 service was not starting properly, we removed these three installed packages. However the service still does not start; the dialog that pops up states 'The service started then stopped. '. Event logs when we attempt to start the service show nothing; IE: No errors, crashes, failures, or other information related to this service. Executing the MQ1Serv.exe directly specifies an issue of 'Missing command line operation, must specify install, uninstall and company abbreviation.' sc query MQ1Service(GRI) shows a clean exit for the Win32ExitCode of 0x0. Attempting to reinstall the client or server software gives an error of 'The procedure entry point ReInitializeCriticalSection could not be located in the dynamic link library KERNEL32.dll.' at the 'Registering Libraries' stage. At this point, further research has stated that the required function is in URL.dll and to verify the library is not corrupted. Running an sfc /scannow on the server has replaced a few DLLS; including the URL.DLL to versions from 2005. This actually broke other applications which required a reinstall (one of them being IE 7). After reinstall and updates, url.dll version is 7.0.5730.13 (2009) and Kernel32.dll is version 5.2.3790.4480 (2009). The MQ1 GRI service still will not start, specifying the same error as previous 'Service started then stopped'. Running a disassembler on Kernel32.dll and Url.dll show no functions named ReinitializeCriticalSection. Attempting the reinstall of the MQ1 client and server as well as starting the service again, fails once more. However, setting the compatibility mode on the MQ1 client install exe to 'Windows 95' actually gets the program to install. Setting the compatibility mode on the MQ1 server service does not enable it to start. I have been researching this problem for nearly a week and besides the advice to scan and replace url.dll, have come to no successful conclusions. This service was operational prior to the 2010 C++ install, without any additional parameters or settings. After removing the C++ install and all servicepacks/updates it installed silently, still does not correct the issue of the MQ1 GRI service not starting. Q: Has anyone else run into this or similar issue while attempting to get a service initialized? What have I overlooked or what else can I try in order to get this service started??

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  • Cooling Server Rack with Water? Sensible? Reuse energy for small installation?

    - by TomTom
    First - this is not a shopping question, this is not so much about concrete prices but about general feasibility. Makes no sense to get looking fo ra manufacturer it the approach is bad. I am moving my company to new Offices in September, and among them we will expand and consolidate our number crunch cluster. It is so far in a data center. I have a nice room in the basement prepared now. I think about cooling. We will likely run up a power usage of around 10kw by end of the year. That is a LOT of stuff, and cooling will be expensive. I am located in south Poland, close to the German border. This is an area where water is available for relatively cheap price - "wasting water" is not a concern here. My situation is thus a lot different for example than in Spain ;) Physics tells me that to heat 1 liter of water by 1 degree I use 1 Calorie (1KCal), and a kwh power is (and we can assume 100% efficiency - water heaters are pretty efficient) 750 Calories. That means that 1 KWH is 750 liter by 1 degree. 10kw and a 20 degree heat would mean that per hour I need 375 liters. That is 6.25 liters per minute and not WHAT much ;) We talk 270 cubic meters here. Even in summer, the significant underground pipes really cool down the water a LOT more ;) Question: This such an approach feasible? Anyone done that? We talk of a 10kw installation for now. Is it feasible to reuse that heat? The alternative is a decent cooling system that WILL use around 2.5kwh for running. Dropping the water would basically (a) get me a quite cold input compared to the outside air even in summer (I.e. a lower temperature medium to drop the heat in) and (b) replace the need to actually have the outside cooling (which may b problematic - if the air is 22 degree, that is a LOT to fight off, but OTOH the water will be quite cold). I also would possibly save the investment for the outside part of the cooling circuit. Now, second question - is there a feasible way to heat a house with that? ;) After all, brutally speaking, it is a LOT of energy in that water ;) If it is a bad idea, I stop here - if it is not, I start looking for suppliers. Maybe my math is wrong?

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  • Resetting root password on Fedora Core 3 - serial cable access only

    - by Sensible Eddie
    A little background: We have an old rackmount server running a customised version of Fedora, manufactured by a company called Navaho. The server is a TeamCAT, running some proprietary rubbish called Freedom2. We have to keep it going - the alternative is extraordinarily expensive, and the business is not likely to be running much longer to justify changing things. Through one means or another, it has fallen upon me to try and resolve our lack of root access. The previous admin has fallen under the proverbial bus, and nobody has any clue. We have no access to the root account for this server. ssh is running on the server, and there is one account admin that we can login with, however it has no permission to do anything (ironic...) The only other way into the server is with a null-modem serial cable. This works... up to a point. I can see the BIOS, I can see the post BIOS screen, and then I see "Starting grub", followed by another screen with about four lines of Linux information, but then it stops at that point. The server continues booting, and all services come online after around two minutes, but the serial terminal displays no more information. I understand it is possible to put Linux into "single user mode" to reset a root password, but I have no idea how to do this beyond trying to interrupt it at the grub stage listed above. When I have tried it just froze. It was almost like grub had appeared (since the server did not continue booting) but I couldn't see it on the serial terminal. Which made me think maybe the grub screen has some different serial settings? I don't know... it's the first time I've ever used serial for access! A friend of mine suggested trying to use a Fedora boot CD. We could boot from USB, so something along this approach is possible but again we still can only see what's going on with the serial terminal, so it might not be achievable. Does anyone have any suggestions for things I can try? I appreciate this is a bit of a long shot, but any assistance would be invaluable. *UPDATE 1 - 28/8/12 * - we will be making some attempts on this today and will post further details later!

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  • Pushing Large Files to 500+ Computers [closed]

    - by WMIF
    I work with a team to manage 500-600 rented Windows 7 computers for an annual conference. We have a large amount of data that needs to be synced to these computers, up to 1 TiB. The computers are divided into rooms and connected through unmanaged gigabit switches. We prepare these computers ahead of time with the Windows installation and configuration, plus any files that we have available to us before we send the base image in for replication by the rental company. Every year, we have presenters approach on site with up to gigs of data that need to be pushed to the room that they will be presenting in. Sometimes they only have a few files that are small sizes, such as a slide PDF, but can sometimes be much larger 5 GiB. Our current strategy for pushing these files is using batch scripts and RoboCopy. For the large pushes, we actually use a BitTorrent client to generate a torrent file, and then we use the batch-RoboCopy to push the torrent into a folder on the remote machines that is being monitored by an installed BT client. Often times, this data needs to be pushed immediately with a small time window. We have several machines in a control room that are identical to the machines on the floor that we use for these pushes. We occasionally have a need to execute a program on the remote machines, and we currently use batch and PSexec to handle this task. We would love to be able to respond to these last minute pushes with "sorry, your own fault", but it won't happen. The BT method has allowed us to have a much faster response time, but the whole batch process can get messy when there are multiple jobs being pushed. We use Enterprise Ghost for other processes, and it doesn't work well in this large of scale, plus it is really quite expensive for a once-a-year task like this. EDIT: There is a hard requirement that the remote machines on the floor are running Windows. The control machines do not have a hard OS requirement. I would really like to stay away from Multicast because of complications with upstream routers. Is Multicast or BitTorrent the better way to go on this? Is there another protocol that might work better?

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  • Reviews Cheyney Group Marketing: What accounting softwares are available in the market for small businesses?

    - by user224313
    Accounting is the language of business, and good accounting software can save you hundreds of hours at the business equivalent of Berlitz. There's no substitute for an accounting pro who knows the ins and outs of tax law, but today's desktop packages can help you with everything from routine bookkeeping to payroll, taxes, and planning. Each package also produces files that you can hand off to an accountant as needed. Small-business managers have more accounting software options than ever, including subscription Web-based options that don't require their users to install or update software. Many businesses, however--including those that need to track large inventories or client databases, and those that prefer not to entrust their data to the cloud--may be happier with a desktop tool. We looked at three general-purpose, small-business accounting packages: Acclivity AccountEdgePro 2012 (both the product and the company were previously called MYOB), Intuit QuickBooks Premier 2012, and Sage's Sage 50 Complete 2013 (the successor to Peachtree Complete). All three packages offer a solid array of tools for tracking income and expenses, invoicing, managing payroll, and creating reports. These full-featured and highly mature programs don't come cheap. Acclivity AccountEdge Pro, at $299, is the least expensive; and prices climb if you opt to use common time-saving add-ons such as payroll services, or if you add licenses for multiple user accounts. All three are solid on the basics, but they have distinct differences in style and focus. The more you know about your accounting requirements, the more closely you'll want to look at the software you're thinking of buying. Sage 50 Complete should appeal most to people who understand the fine points of accounting and can use the product's many customization features (especially for businesses that manage inventory). QuickBooks works hard to appeal to newbies who need only the basics and might be intimidated by the level of detail and technical language exposed in the other two packages. At the same time, it also has a slew of third-party add-ons that meet specific needs and greatly expand its capabilities. AccountEdge Pro balances accessibility with a strong feature set at an affordable price. It's especially suitable for businesses that need to provide simultaneous access to multiple users.

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  • SQLS Timeouts - High Reads in Profiler

    - by lb01
    Hi I've audited a SQLS2008 server with Profiler for one day.. the overhead didn't seem to trouble this new client my company has. They are using a legacy VB6 application as a front-end. They're experiencing timeouts once SQLS RAM usage is high. The server is currently running x64 sqls2008 on a VM with nearly 9 GB of RAM. SQL Server's 'max server memory option' is currently set to 6GB. I've put the results of the trace in a table and queried them using this query. SELECT TextData, ApplicationName, Reads FROM [TraceWednesday] WHERE textdata is not null and EventClass = 12 GROUP BY TextData, ApplicationName, Reads ORDER BY Reads DESC As I expected, some values are very high. Top Reads, in pages. 2504188 1965910 1445636 1252433 1239108 1210153 1088580 1072725 Am I correct in thinking that the top one (2504188 pages) is 20033504 KB, which then is roughly ~20'000 MB, 20GB? These queries are often executed and can take quite some time to run. Eventually RAM is used up because of the cache fattening, and timeouts occur once SQL cannot 'splash' pages in the buffer pool as much. Costs go up. Am I correct in my understanding? I've read that I should tune the associated T-SQL and create appropriate indices. Obviously cutting down the I/O would make SQL Server use less RAM. OR, maybe it might just slow down the process of chewing up the whole RAM. If a lot less pages are read, maybe it'll all run much better even when usage is high? (less time swapping, etc.) Currently, our only option is to restart SQL once a week when RAM usage is high, suddenly the timeouts disappear. SQL breathes again. I'm sure lots of DBAs have been in this situation.. I'm asking before I start digging out all of the bad T-SQL and put indices here and there, is there is something else I can do? Any advice except from what I know (not much yet..) Much appreciated. Leo.

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  • OEM sound card with no drivers or support

    - by randy
    I thought my sound card was going out so I bought a sound card online. Everything seemed to work ok, I do have sound. But after a few months, I noticed the extra software that downloaded with the sound card drivers didn't work. I ended up contacting creative and after a month of e-mail support, they asked for the serial number and/or model number. Their reply back was I had purchased an OEM sound card and they could not provide support for that, and informed me that that is why their drivers and software didn't work. They informed me that I had to contact the company that distributed the sound card and install their software. Is there anything I can do to find out who distributed this sound card, or is there anything I can do to get other features to work? I have 4 speakers and a sub but only 2 speakers produce sound. The only control I have is the volume. Creative's driver update program will find my sound card, download updates and even added software, but if I try to click on a downloaded program like Creative's Toolbox or Media Center, I get an error that it cannot find the devise. That is why I contacted creative in the first place. EDIT Thanks for the responses everyone. Here's an update. I thought I'd go thru my old computer stuff for my classes at school. I have a lot of old stuff saved, boxes and cables and stuff. I found the box the sound card came in. It looks like a box you'd buy at the store, like Best Buy or CompUSA. I worked with creative for such a long time, it went past the point of being able to return it to the junk online store this shipped from. The box did have an install CD, so I thought I'd start over to reinstall the drivers and software that shipped with the card. I noticed that the install would uninstall a program, then reinstall it. so I thought things were working out. But no good. Everything still works but the programs were still bad. I'd get an error trying to load them - not found. I'll look on the card the next time I get a chance and see if I can spot any kind of name on it.

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  • Recovering damaged external hard disk by installing internally

    - by nfarshchi
    I had a 1TB Western Digital (My book series) 3.5" USB3. One day, the SATA to USB3 converter board was damaged and has not worked since. I decided to open the cover and use the HDD as an internal HDD. When I attached the HDD to my PC and booted up in Windows, it asked me which type of ????? I want to use "MBR or GBR" (I dont remember the exact question) I chose MBR and Windows gave me a 1TB empty Hard drive. I tried to recover with recover my files and some other recovery programs but no success. Some one told me that you should choosed GBR instead of MBR . How can I do that now? Another guy told me that the SATA to USB3 converter board is coded to save data on HDD and you can not use them internally without losing data, and I should find another SATA to USB3 board (exact same). It is impossible to find because they are not produced any more. Please help me to find a solution to bring back my data. UPDATE I have 1TB WD "Mybook" USB 3. the board that convert sata to usb3 was damaged. so when the HDD was in the box computer did not recognize it. I opened the box and remove HDD to use it internal. after connecting to my PC windows showed me one massage that I had two choice MBR or GPT I choosed MBR one and windows gave me 1TB empty new volume. I tried many recovery software to recover my data but no success. I brought it to one expert recovery company and they told me the converter board (SATA to USB3) make some encryption on data and with out that board you cannot recover any thing. so I bought another empty WD box and put the HDD inside but even after that also there is no file. I tried to recover again in this state but no success. so I have some unanswered question. does this converted boards make any password or encryption? if yes how can I solve it? does using many recovery programs affected my data? any suggestion or solution for bring back my data? I had use recovery programs such as : recover my files , EaseUS data recovery, easy recovery, test disk, Ontrack easy recovery . Note: when I was using test disk it asked me to choose which partition table I want to use. as it was I choose NTFS, does this made any change on data?

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  • [CentOS 4.8] nslookup resolves domains to IPs, but I can't get a response to pings to external servers

    - by Beco
    I have a fresh install of CentOS 4.8 running on an internal development server. I haven't done anything to it besides setting up sudoers and SSH. I can SSH into the server and from there resolve domains to IPs and ping internal servers, but for some reason I don't get any response from pinging external servers. The software firewall is disabled, and the problem is present with both static and DHCP-assigned network configurations. The network domain controller is a Windows Server 2003 box. $ nslookup google.com Server: 10.254.2.5 Address: 10.254.2.5#53 Non-authoritative answer: Name: google.com Address: 74.125.47.147 Name: google.com Address: 74.125.47.99 <etc...> 10.254.2.5 is the Win2K3 server. $ ping google.com PING google.com (74.125.47.106) 56(84) bytes of data. It just hangs here indefinitely. $ cat /etc/resolv.conf ; generated by /sbin/dhclient-script search <...snip...>.local nameserver 10.254.2.5 nameserver 10.254.2.124 10.254.2.124 is the backup DC server, which is currently off and tombstoned by this point. The snipped section is our company name. # ifconfig eth0 Link encap:Ethernet HWaddr <snip> inet addr:10.254.2.101 Bcast:10.254.2.255 Mask:255.255.255.0 inet6 addr: <snip>/64 Scope:Link UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1 RX packets:80066 errors:0 dropped:0 overruns:0 frame:0 TX packets:4421 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:1000 RX bytes:7810133 (7.4 MiB) TX bytes:590550 (576.7 KiB) Interrupt:225 Base address:0xc000 lo Link encap:Local Loopback inet addr:127.0.0.1 Mask:255.0.0.0 inet6 addr: ::1/128 Scope:Host UP LOOPBACK RUNNING MTU:16436 Metric:1 RX packets:32 errors:0 dropped:0 overruns:0 frame:0 TX packets:32 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:0 RX bytes:8104 (7.9 KiB) TX bytes:8104 (7.9 KiB) # route -n Kernel IP routing table Destination Gateway Genmask Flags Metric Ref Use Iface 10.254.2.0 0.0.0.0 255.255.255.0 U 0 0 0 eth0 169.254.0.0 0.0.0.0 255.255.0.0 U 0 0 0 eth0 0.0.0.0 10.254.2.5 0.0.0.0 UG 0 0 0 eth0 And, for good measure, a snapshot of the current ethernet config via the system-config-network GUI. Edit: I don't yet have enough rep to post images, so here's a link. Sorry! system-config-network snapshot I'm pretty green when it comes to setting up *nix dev servers and network configuration in general, so please let me know if I've left out critical information, or posted information I shouldn't have posted. Thanks!

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  • Windows Update and IE fail to connect, but Chrome fine?

    - by I Gottlieb
    Out of ideas on this one. (Running Windows Vista.) I have a program that accesses the internet to retrieve financial market data. One day it tells me that it can't log in -- timeout error. I check the documentation and it says must have a working copy of IE browser installed. I check IE (have IE9) and sure enough -- it just spins. No error message, not timeout, no 'try later' -- just spins -- as far as I can tell, indefinitely. Any page, any address. Even access to a localhost site just spins. Chrome works fine. So does another program I have that fetches market data. Windows 'diagnose and repair' says my internet connection is working fine. I tried uninstall/re-install of IE. Same spinning. I tried to install Windows Updates, and guess what? I can't. I comes up with error 80072efd; checked documentation for the error and it says I should check firewall blockage. Thing is, the only firewall I have is Windows Firewall, and obviously it wouldn't be blocking Windows Update. In contrast, Windows 'Help' in all programs has no problem accessing the Internet. I had a filter on the internet connection, and this was updated just prior to first appearance of the problem. But I uninstalled the filter entirely (official, with passwd from the company's service rep) -- and no difference. I'm guessing that a high level Windows network service file is corrupted -- used only by MS programs and their ilk, but how do I find it? I'd like to avoid having to do a clean install of Windows. Much obliged for any insight. IG Ramhound -- Thanks for reply. I'm familiar with virtual machines as in e.g. JVM or an emulator for an alternative architecture or (theoretical) Turing Machine equivalence. But I'm not familiar with the way you're using the term. Please clarify -- what one needs for this VM 'test' and why you expect it will provide an advantage of insight into the problem. And what sort of 'configuration issue' are you referring to? IG

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  • Migrating Split Access Database from one domain to another (not working, details in Q)

    - by Expo_Rob
    Some background: I'm a programmer, not a network administrator, who has been asked to migrate some accounting software (Integrated Office Accounting version 3.2) from an existing domain (OLD_NETWORK) to a new domain (NEW_NETWORK). No-body at the office knows how it works under the hood. It is a split Access 2000 database with the back-end shared and on a file server (which is also the DC) using mapped drives. The DC is NT Server 4 SP 6. The new server is server 2003. The two networks are running independently (ie: two computers on each desk). I have been able to get new computers set up on NEW_NETWORK and working with the IOA software just perfectly but for one problem: The company here uses other entirely separate databases which access the tables IOA maintains (specifically the 'customers' table) via links. To switch between these systems, you press F11 then File-Open the appropriate database and away you go (this is necessary to maintain the permissions that the IOA system uses to protect the customers table). The entire database is Access 2000, the links go to other Access databases, SQL-Server is not involved in any way, nor is a migration to SQL server likely. If I can't migrate anything over, everything will stay as it is, and the NEW_NETWORK computers will not be used. The problem: When I try and update these seperate databases (I shall call one "BANK_ACCOUNT", but the name does not matter), it says "this recordset cannot be updated". It also will sometimes not pull information out of the 'customers' table (ie: date_entered) when looking at a report of everyone who opened a bank account on a certain day (ie: today). I have tried: Giving 'everyone' full control via. shared directory permissions Giving 'everyone' full control on a file system level Checking the permissions within Access (everyone has full read/write on all tables) Copying the entire server contents from one file server to another (ie: xcopy everything) Copying the entire local client files from one computer to another, putting them in the exact same position in the file system, with the same permissons (or full control to 'everyone'). Running as an Administrator Taking one of the NEW_NETWORK computers, having it join OLD_NETWORK and run the software (direct copy from a working system with identical drive mappings), this did not work Weeping openly My Question: Is there anything else I can try? (sorry for this being so long)

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  • Add Your Own Domain to Your WordPress.com Blog

    - by Matthew Guay
    Now that you’ve got a nice blog on WordPress.com, why not get your own domain to brand your site?  Here’s how you can easily register a new domain or move your existing domain to your WordPress site. By default, your free WordPress address is yourblog’sname.wordpress.com.  But whether this is a personal or a company blog, it can be nice to have your own domain to really brand your site and make it your own.  Or, if you already have another website and want to use WordPress as a blog for it, you could even add blog.yoursite.com or any other subdomain. Adding a domain to your WordPress.com is a paid upgrade; registering and mapping a new domain to your account costs $14.97 a year, while mapping a domain you already own to your WordPress blog costs $9.97 a year. Getting Started Login to your blog’s dashboard, click the arrow beside Upgrades in the sidebar, and select Domains. Enter the domain or subdomain you want to add to your site in the text box, and click Add domain to blog.   If you entered a new domain you want to register, WordPress will make sure the domain is available and then present you a registration form to register the domain.  Enter your information, and then click Register Domain.   Or, if you enter a domain that’s already registered, you will see the following prompt. If this domain is a domain you own, you can map it to WordPress.com.  Login to your domain registrar account and switch your nameserver to: NS1.WORDPRESS.COM NS2.WORDPRESS.COM NS3.WORDPRESS.COM Your DNS settings page for your domain may be different, depending on your registrar.  Here’s how our domain settings looked. Alternately, if you’re wanting to map a subdomain, such as blog.yoursite.com to your WordPress blog, create the following CNAME record on your domain register.  You may have to contact your domain registrar’s support to do this.  Substitute your subdomain, domain, and blog name when creating the record. subdomain.yourdomain.com. IN CNAME yourblog.wordpress.com. Once your settings are correct, click Try Again in your WordPress dashboard.  The DNS settings may take a while to update, but once WordPress can tell your DNS settings point to it, you will see the following confirmation screen.  Click Map Domain to add this domain to your WordPress blog. Now you’re ready to pay for your domain mapping or registration.  Depending on your purchase, the information and price shown may be different.  Here we’re mapping a domain we already have registered, so it costs $9.97.  Select your method of payment, enter your payment information or signin with your Paypal account, and continue as usual. Once your purchase is finished, you’ll be returned to the Domains page on WordPress.  Try going to your new domain, and make sure it opens your blog.  If it works, then click the bullet beside the new domain, and click Update Primary Domain.  Now, when people visit your WordPress site, they’ll see your new domain in the address bar.  You can still access your blog from your old yourname.wordpress.com address, but it will redirect to you new domain. Conclusion Having a personalized domain is a great way to make your blog more professional, while still taking advantage of the ease of use that WordPress.com offers.  And, if you have your own domain, you can easily move to your site traffic to a different hosting provider in the future if you need to.  The process is slightly complicated, but for $15/year we found this one of the best upgrades you could do to your WordPress.com blog. If you want to see an example of a site created with Wordpress, check out Matthew’s tech site techinch.com. And, if you’re just getting started with WordPress, check out our series on how to Start your WordPress.com blog, Personalize it, and Easily Post Content to it from anywhere. Similar Articles Productive Geek Tips Add Social Bookmarking (Digg This!) Links to your Wordpress BlogHow-To Geek SoftwareHow To Start Your Own Professional Blog with WordPressDisable Logon to Windows Computers When Not Connected to a DomainMake a Backup Copy of your Production Wordpress Blog on Ubuntu TouchFreeze Alternative in AutoHotkey The Icy Undertow Desktop Windows Home Server – Backup to LAN The Clear & Clean Desktop Use This Bookmarklet to Easily Get Albums Use AutoHotkey to Assign a Hotkey to a Specific Window Latest Software Reviews Tinyhacker Random Tips Xobni Plus for Outlook All My Movies 5.9 CloudBerry Online Backup 1.5 for Windows Home Server Snagit 10 Use ILovePDF To Split and Merge PDF Files TimeToMeet is a Simple Online Meeting Planning Tool Easily Create More Bookmark Toolbars in Firefox Filevo is a Cool File Hosting & Sharing Site Get a free copy of WinUtilities Pro 2010 World Cup Schedule

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  • Looking For iPhone 4S Alternatives? Here Are 3 Smartphones You Should Consider

    - by Gopinath
    If you going to buy iPhone 4S on a two year contract in USA, Europe or Australia you may not find it expensive. But if you are planning to buy it in any other parts of the world, you will definitely feel the heat of ridiculous iPhone 4S price. In India iPhone 4S costs approximately costs $1000 which is 30% more than the price tag of an unlocked iPhone sold in USA. Personally I love iPhones as there is no match for the user experience provided by Apple as well as the wide range of really meaning applications available for iPhone. But it breaks heart to spend $1000 for a phone and I’m forced to look at alternates available in the market. Here are the four iPhone 4S alternates available in almost all the countries where we can buy iPhone 4S Google Galaxy Nexus The Galaxy Nexus is Google’s own Android smartphone manufactured by Samsung and sold under the brand name of Google Nexus. Galaxy Nexus is the pure Android phone available in the market without any bloat software or custom user interfaces like other Androids available in the market. Galaxy Nexus is also the first Android phone to be shipped with the latest version of Android OS, Ice Cream Sandwich. This phone is the benchmark for the rest of Android phones that are going to enter the market soon. In the words of Google this smartphone is called as “Galaxy Nexus: Simple. Beautiful. Beyond Smart.”.  BGR review summarizes the phone as This is almost comical at this point, but the Samsung Galaxy Nexus is my favourite Android device in the world. Easily replacing the HTC Rezound, the Motorola DROID RAZR, and Samsung Galaxy S II, the Galaxy Nexus champions in a brand new version of Android that pushes itself further than almost any other mobile OS in the industry. Samsung Galaxy S II The one single company that is able to sell more smartphones than Apple is Samsung. Samsung recently displaced Apple from the top smartphone seller spot and occupied it with loads of pride. Samsung’s Galaxy S II fits as one the best alternatives to Apple’s iPhone 4S with it’s beautiful design and remarkable performance. Engadget summarizes Samsung Galaxy S2 review as It’s the best Android smartphone yet, but more importantly, it might well be the best smartphone, period. Of course, a 4.3-inch screen size won’t suit everyone, no matter how stupendously thin the device that carries it may be, and we also can’t say for sure that the Galaxy S II would justify a long-term iOS user foresaking his investment into one ecosystem and making the leap to another. Nonetheless, if you’re asking us what smartphone to buy today, unconstrained by such externalities, the Galaxy S II would be the clear choice. Sometimes it’s just as simple as that. Nokia Lumia 800 Here comes unexpected Windows Phone in to the boxing ring. May be they are not as great as Androids available in the market today, but they are picking up very quickly. Especially the Nokia Lumia 800 seems to be first ever Windows Phone 7 aimed at competing serious with Androids and iPhones available in the market. There are reports that Nokia Lumia 800 is outselling all Androids in UK and few high profile tech blogs are calling it as the king of Windows Phone. Considering this phone while evaluating the alternative of iPhone 4S will not disappoint you. We assure. Droid RAZR Remember the Motorola Driod that swept entire Android market share couple of years ago? The first two version of Motorola Droids were the best in the market and they out performed almost every other Android phone those days. The invasion of Samsung Androids, Motorola lost it charm. With the recent release of Droid RAZR, Motorola seems to be in the right direction to reclaiming the prestige. Droid RAZR is the thinnest smartphone available in the market and it’s beauty is not just skin deep. Here is a review of the phone from Engadget blog the RAZR’s beauty is not only skin deep. The LTE radio, 1.2GHz dual-core processor and 1GB of RAM make sure this sleek number is ready to run with the big boys. It kept pace with, and in some cases clearly outclassed its high-end competition. Despite its deficiencies in the display department and underwhelming battery life, the RAZR looks to be a perfectly viable alternative when considering the similarly-pricey Rezound and Galaxy Nexus Further Reading So we have seen the four alternates of iPhone 4S available in the market and I personally love to buy a Samsung smartphone if I’m don’t have money to afford an iPhone 4S. If you are interested in deep diving into the alternates, here few links that help you do more research Apple iPhone 4S vs. Samsung Galaxy Nexus vs. Motorola Droid RAZR: How Their Specs Compare by Huffington Post Nokia Lumia 800 vs. iPhone 4S vs. Nexus Galaxy: Spec Smackdown by PC World Browser Speed Test: Nokia Lumia 800 vs. iPhone 4S vs. Samsung Galaxy S II – by Gizmodo iPhone 4S vs Samsung Galaxy S II by pocket lint Apple iPhone 4S vs. Samsung Galaxy S II by techie buzz This article titled,Looking For iPhone 4S Alternatives? Here Are 3 Smartphones You Should Consider, was originally published at Tech Dreams. Grab our rss feed or fan us on Facebook to get updates from us.

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  • Getting TF215097 error after modifying a build process template in TFS Team Build 2010

    - by Jakob Ehn
    When embracing Team Build 2010, you typically want to define several different build process templates for different scenarios. Common examples here are CI builds, QA builds and release builds. For example, in a contiuous build you often have no interest in publishing to the symbol store, you might or might not want to associate changesets and work items etc. The build server is often heavily occupied as it is, so you don’t want to have it doing more that necessary. Try to define a set of build process templates that are used across your company. In previous versions of TFS Team Build, there was no easy way to do this. But in TFS 2010 it is very easy so there is no excuse to not do it! :-)   I ran into a scenario today where I had an existing build definition that was based on our release build process template. In this template, we have defined several different build process parameters that control the release build. These are placed into its own sectionin the Build Process Parameters editor. This is done using the ProcessParameterMetadataCollection element, I will explain how this works in a future post.   I won’t go into details on these parametes, the issue for this blog post is what happens when you modify a build process template so that it is no longer compatible with the build definition, i.e. a breaking change. In this case, I removed a parameter that was no longer necessary. After merging the new build process template to one of the projects and queued a new release build, I got this error:   TF215097: An error occurred while initializing a build for build definition <Build Definition Name>: The values provided for the root activity's arguments did not satisfy the root activity's requirements: 'DynamicActivity': The following keys from the input dictionary do not map to arguments and must be removed: <Parameter Name>.  Please note that argument names are case sensitive. Parameter name: rootArgumentValues <Parameter Name> was the parameter that I removed so it was pretty easy to understand why the error had occurred. However, it is not entirely obvious how to fix the problem. When open the build definition everything looks OK, the removed build process parameter is not there, and I can open the build process template without any validation warnings. The problem here is that all settings specific to a particular build definition is stored in the TFS database. In TFS 2005, everything that was related to a build was stored in TFS source control in files (TFSBuild.proj, WorkspaceMapping.xml..). In TFS 2008, many of these settings were moved into the database. Still, lots of things were stored in TFSBuild.proj, such as the solution and configuration to build, wether to execute tests or not. In TFS 2010, all settings for a build definition is stored in the database. If we look inside the database we can see what this looks like. The table tbl_BuildDefinition contains all information for a build definition. One of the columns is called ProcessParameters and contains a serialized representation of a Dictionary that is the underlying object where these settings are stoded. Here is an example:   <Dictionary x:TypeArguments="x:String, x:Object" xmlns="clr-namespace:System.Collections.Generic;assembly=mscorlib" xmlns:mtbwa="clr-namespace:Microsoft.TeamFoundation.Build.Workflow.Activities;assembly=Microsoft.TeamFoundation.Build.Workflow" xmlns:x="http://schemas.microsoft.com/winfx/2006/xaml"> <mtbwa:BuildSettings x:Key="BuildSettings" ProjectsToBuild="$/PathToProject.sln"> <mtbwa:BuildSettings.PlatformConfigurations> <mtbwa:PlatformConfigurationList Capacity="4"> <mtbwa:PlatformConfiguration Configuration="Release" Platform="Any CPU" /> </mtbwa:PlatformConfigurationList> </mtbwa:BuildSettings.PlatformConfigurations> </mtbwa:BuildSettings> <mtbwa:AgentSettings x:Key="AgentSettings" Tags="Agent1" /> <x:Boolean x:Key="DisableTests">True</x:Boolean> <x:String x:Key="ReleaseRepositorySolution">ERP</x:String> <x:Int32 x:Key="Major">2</x:Int32> <x:Int32 x:Key="Minor">3</x:Int32> </Dictionary> Here we can see that it is really only the non-default values that are persisted into the databasen. So, the problem in my case was that I removed one of the parameteres from the build process template, but the parameter and its value still existed in the build definition database. The solution to the problem is to refresh the build definition and save it. In the process tab, there is a Refresh button that will reload the build definition and the process template and synchronize them:   After refreshing the build definition and saving it, the build was running successfully again.

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  • Framework 4 Features: Summary of Security enhancements

    - by Anthony Shorten
    In the last log entry I mentioned one of the new security features in Oracle Utilities Application Framework 4.0.1. Security is one of the major "tent poles" (to borrow a phrase from Steve Jobs) in this release of the framework. There are a number of security related enhancements requested by customers and as a result of internal reviews that we have introduced. Here is a summary of some of the security enchancements we have added in this release: Security Cache Changes - Security authorization information is automatically cached on the server for performance reasons (security is checked for every single call the product makes for all modes of access). Prior to this release the cache auto-refreshed every 30 minutes (or so). This has beem made more nimble by supporting a cache refresh every minute (or so). This means authorization changes are reflected quicker than before. Business Level security - Business Services are configurable services that are based upon Application Services. Typically, the business service inherited its security profile from its parent service. Whilst this is sufficient for most needs, it is now required to further specify security on the Business Service definition itself. This will allow granular security and allow the same application service to be exposed as different Business Services with their own security. This is particularly useful when you base a Business Service on a query zone. User Propogation - As with other client server applications, the database connections are pooled and shared as needed. This means that a common database user is used to access the database from the pool to allow sharing. Unfortunently, this means that tracability at the database level is that much harder. In Oracle Utilities Application Framework V4 the end userid is now propogated to the database using the CLIENT_IDENTIFIER as part of the Oracle JDBC connection API. This not only means that the common database userid is still used but the end user is indentifiable for the duration of the database call. This can be used for monitoring or to hook into Oracle's database security products. This enhancement is only available to Oracle Database customers. Enhanced Security Definitions - Security Administrators use the product browser front end to control access rights of defined users. While this is sufficient for most sites, a new security portal has been introduced to speed up the maintenance of security information. Oracle Identity Manager Integration - With the popularity of Oracle's Identity Management Suite, the Framework now provides an integration adapter and Identity Manager Generic Transport Connector (GTC) to allow users and group membership to be provisioned to any Oracle Utilities Application Framework based product from Oracle's Identity Manager. This is also available for Oracle Utilties Application Framework V2.2 customers. Refer to My Oracle Support KBid 970785.1 - Oracle Identity Manager Integration Overview. Audit On Inquiry - Typically the configurable audit facility in the Oracle Utilities Application Framework is used to audit changes to records. In Oracle Utilities Application Framework the Business Services and Service Scripts could be configured to audit inquiries as well. Now it is possible to attach auditing capabilities to zones on the product (including base package ones). Time Zone Support - In some of the Oracle Utilities Application Framework based products, the timezone of the end user is a factor in the processing. The user object has been extended to allow the recording of time zone information for use in product functionality. JAAS Suport - Internally the Oracle Utilities Application Framework uses a number of techniques to validate and transmit security information across the architecture. These various methods have been reconciled into using Java Authentication and Authorization Services for standardized security. This is strictly an internal change with no direct on how security operates externally. JMX Based Cache Management - In the last bullet point, I mentioned extra security applied to cache management from the browser. Alternatively a JMX based interface is now provided to allow IT operations to control the cache without the browser interface. This JMX capability can be initiated from a JSR120 compliant JMX console or JMX browser. I will be writing another more detailed blog entry on the JMX enhancements as it is quite a change and an exciting direction for the product line. Data Patch Permissions - The database installer provided with the product required lower levels of security for some operations. At some sites they wanted the ability for non-DBA's to execute the utilities in a controlled fashion. The framework now allows feature configuration to allow delegation for patch execution. User Enable Support - At some sites, the use of temporary staff such as contractors is commonplace. In this scenario, temporary security setups were required and used. A potential issue has arisen when the contractor left the company. Typically the IT group would remove the contractor from the security repository to prevent login using that contractors userid but the userid could NOT be removed from the authorization model becuase of audit requirements (if any user in the product updates financials or key data their userid is recorded for audit purposes). It is now possible to effectively diable the user from the security model to prevent any use of the useridwhilst retaining audit information. These are a subset of the security changes in Oracle Utilities Application Framework. More details about the security capabilities of the product is contained in My Oracle Support KB Id 773473.1 - Oracle Utilities Application Framework Security Overview.

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  • Announcing SonicAgile – An Agile Project Management Solution

    - by Stephen.Walther
    I’m happy to announce the public release of SonicAgile – an online tool for managing software projects. You can register for SonicAgile at www.SonicAgile.com and start using it with your team today. SonicAgile is an agile project management solution which is designed to help teams of developers coordinate their work on software projects. SonicAgile supports creating backlogs, scrumboards, and burndown charts. It includes support for acceptance criteria, story estimation, calculating team velocity, and email integration. In short, SonicAgile includes all of the tools that you need to coordinate work on a software project, get stuff done, and build great software. Let me discuss each of the features of SonicAgile in more detail. SonicAgile Backlog You use the backlog to create a prioritized list of user stories such as features, bugs, and change requests. Basically, all future work planned for a product should be captured in the backlog. We focused our attention on designing the user interface for the backlog. Because the main function of the backlog is to prioritize stories, we made it easy to prioritize a story by just drag and dropping the story from one location to another. We also wanted to make it easy to add stories from the product backlog to a sprint backlog. A sprint backlog contains the stories that you plan to complete during a particular sprint. To add a story to a sprint, you just drag the story from the product backlog to the sprint backlog. Finally, we made it easy to track team velocity — the average amount of work that your team completes in each sprint. Your team’s average velocity is displayed in the backlog. When you add too many stories to a sprint – in other words, you attempt to take on too much work – you are warned automatically: SonicAgile Scrumboard Every workday, your team meets to have their daily scrum. During the daily scrum, you can use the SonicAgile Scrumboard to see (at a glance) what everyone on the team is working on. For example, the following scrumboard shows that Stephen is working on the Fix Gravatar Bug story and Pete and Jane have finished working on the Product Details Page story: Every story can be broken into tasks. For example, to create the Product Details Page, you might need to create database objects, do page design, and create an MVC controller. You can use the Scrumboard to track the state of each task. A story can have acceptance criteria which clarify the requirements for the story to be done. For example, here is how you can specify the acceptance criteria for the Product Details Page story: You cannot close a story — and remove the story from the list of active stories on the scrumboard — until all tasks and acceptance criteria associated with the story are done. SonicAgile Burndown Charts You can use Burndown charts to track your team’s progress. SonicAgile supports Release Burndown, Sprint Burndown by Task Estimates, and Sprint Burndown by Story Points charts. For example, here’s a sample of a Sprint Burndown by Story Points chart: The downward slope shows the progress of the team when closing stories. The vertical axis represents story points and the horizontal axis represents time. Email Integration SonicAgile was designed to improve your team’s communication and collaboration. Most stories and tasks require discussion to nail down exactly what work needs to be done. The most natural way to discuss stories and tasks is through email. However, you don’t want these discussions to get lost. When you use SonicAgile, all email discussions concerning a story or a task (including all email attachments) are captured automatically. At any time in the future, you can view all of the email discussion concerning a story or a task by opening the Story Details dialog: Why We Built SonicAgile We built SonicAgile because we needed it for our team. Our consulting company, Superexpert, builds websites for financial services, startups, and large corporations. We have multiple teams working on multiple projects. Keeping on top of all of the work that needs to be done to complete a software project is challenging. You need a good sense of what needs to be done, who is doing it, and when the work will be done. We built SonicAgile because we wanted a lightweight project management tool which we could use to coordinate the work that our team performs on software projects. How We Built SonicAgile We wanted SonicAgile to be easy to use, highly scalable, and have a highly interactive client interface. SonicAgile is very close to being a pure Ajax application. We built SonicAgile using ASP.NET MVC 3, jQuery, and Knockout. We would not have been able to build such a complex Ajax application without these technologies. Almost all of our MVC controller actions return JSON results (While developing SonicAgile, I would have given my left arm to be able to use the new ASP.NET Web API). The controller actions are invoked from jQuery Ajax calls from the browser. We built SonicAgile on Windows Azure. We are taking advantage of SQL Azure, Table Storage, and Blob Storage. Windows Azure enables us to scale very quickly to handle whatever demand is thrown at us. Summary I hope that you will try SonicAgile. You can register at www.SonicAgile.com (there’s a free 30-day trial). The goal of SonicAgile is to make it easier for teams to get more stuff done, work better together, and build amazing software. Let us know what you think!

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  • How TiVo is messing up customer support.

    - by James Fleming
    Ok,  So I've gotten a TiVo and overall, I'm happy, but there have been issues and I suspect I've a defective unit. - Now the nice folks after many service calls were happy to swap it out, and to ensure continuity of service, they sent me a new unit (after a $109 deposit).  That was yesterday. Today, when we go to watch a little TV, and wait for our replacement unit to arrive we find our TiVo service has been suspended. WTF? They have an exchange program, but your unit your waiting to exchange is as dead as a doornail until the replacement arrives. How hard is it to keep the old unit active for an extra week? Here is the exchange w/Tivo below... You are currently number 1 in the queue. We apologize for the delay. We will assign you to an agent as soon as one is available.The average amount of time a customer has to wait is 00:13.  Kaylene (Listening)  Kaylene: Thank you for contacting TiVo! My name is Kaylene. So that I may better assist you, are you an existing customer?  james Fleming: yes I am, but I'm now having second thoughts about being one    Kaylene: Thank you for verifying your information. How may I assist you today James?  james Fleming: I've been having issues w/a tivo box & I'm getting a replacement sent out to me (after paying an additional deposit) and now my current unit is no longer activated  Kaylene: I can help you today!  Kaylene: When we process an exchange we do transfer over the service to the replacement box so it is active and ready to go when you receive it.  james Fleming: which is to say you also make my current box worthless until such time I receive a new box?!?!?  Kaylene: I apologize that your original box was deactivated so we could activate your replacement box.  james Fleming: Why on Earth would I bother to pay in advance for a new box if you were going to kill my existing box.  Kaylene: What features are you needing to use on your current box?  james Fleming: I need to be able to access my netflix subscription (if I'm lucky enough to have it work without rebooting)  Kaylene: Can I have you verify the TiVo Service Number of your TiVo box please?  james Fleming: 7460011906979b4  Kaylene: We have your current box temporary service but not all features are available with temporary service as it is not paid for service.  Kaylene: If you like I can transfer your service back to your current box for now. Then once you receive the new box you will have to call in and have the service transferred back to the new box.  james Fleming: Not paid for? Let's see> one tivo box + 3 year service plan + monthly service + $109 deposit on a second box = what?  Kaylene: Would you like me to transfer your service back to your current box?  james Fleming: Yes - that would be helpful  Kaylene: All you will need to do is contact us again once you receive the new box so we can transfer it back.  Kaylene: I have put your service back on TiVo box 7460011906979b4.  james Fleming: What would also be helpful is your firm informing me to how you'd be cutting service in the interim.  james Fleming: Again - I opted to pay to have a second box delivered BEFORE returning the box I have - thus trying to have a continuity of service..  Kaylene: This is not something we normally do so it is important when you contact us to transfer the service back to the new box when you receive it that you reference this case number: 110622-006089.  Kaylene: I apologize about the inconvenience. You may need  force a few connections for the box to recognize the service again.  james Fleming: If it's not something you normally do than WHY would you have a $109 fee and a term for the service.  james Fleming: I am not mad at you, but your company is not impressing me and I'm blogging about this experience  Kaylene: Again I apologize about the inconvenience but you should be good to go now. Is there anything else I can help you with today?  james Fleming: so I need to go through the re-actviate process or is that somethign you do  Kaylene: When you receive the new TiVo box you need to contact us so we can transfer the service to the new box for you.  james Fleming: sure  Kaylene: Is there anything else I can help you with today James?  james Fleming: Nope - please email this transcript to me  Kaylene: I apologize but we do not have the ability to e-mail you a copy of this transcript. You can view it online at  http://www.tivo.com when you sign into your account or you can copy and paste it now to save it.  Kaylene: Thank you for contacting TiVo today. Your reference number for our conversation is 110622-006089. You can save this for your records, and if necessary, provide this to a later agent to pull up what we discussed. There will be a brief satisfaction survey emailed to you. We would appreciate any feedback on your TiVo Chat Support experience today.  Kaylene: Thank you for using TiVo Chat and have a great day James! Good-bye.  Kaylene has disconnected.

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