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• how do i completely delete ask.com from my computer?

  - by celyn

  I have used Final Uninstaller (unregistered version) to remove it. So it removed the toolbar and the things in its folder from C:Program Files/Ask.com except for one thing; remaining are "Ask.com" folder > "Updater" folder > "Updater.exe" I have not checked my registry yet. But if there is something I want it to be gone! As to why I can't delete that updater thing, my laptop asks me permission (says need to be admin) whenever I tried to delete anything from ask.com folder, or its folder at all. I have googled, came to and followed the instructions from "Scott McClenning" in this post. Does not really work. When I say "not really", means, this error message pops up everytime I tried to do that: An error occurred applying attributes to the file: C:/Program Files/Ask.com Access is denied. How can I gain access? I AM the admin for this computer. And... don't ask me to download too many things for my computer, it adds to my frustration. Just in case you are wondering, I got this from FormatFactory when I updated it to 2.70. I should not have done so. Update: Now after I restarted my computer, I got the "EVERYONE" group in and it is under Full Control with every box ticked except for the last one (Special). When I tried to delete that folder and the .exe file, this keeps popping up as i click "try again", only goes away when I click "cancel"

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• Mac Outlook showing all links in smart quotes?

  - by user2727128

  I was given the task of fixing my friend's email today and really don't know what the problem is. When an email is sent from his laptop (Mac) from Outlook the email address link in the signature shows exactly like this: [email protected]<mailto:[email protected]>. Additionally the website link displays like this: www.website.com<http://www.website.com>. And lastly, the image comes through as cid:randomstringofnumbers. When I sent him an email and he sent one back it converted my signature to same weird formatting. Plus, even in the header where it shows our emails, they are displaying the same way: [email protected]<mailto:[email protected]>. And the weirdest thing is that this problem seems to be "compounding". So when I scroll down to the last, most recent email in the thread I see this www.website.com<http://www.website.com> next email shows this: www.website.com<http://www.website.com><http://www.website.com> and the next this: www.website.com<http://www.website.com><http://www.website.com><http://www.website.com> This is happening to the emails too, everywhere. I'm thinking this might be something to do with smart quotes and the auto formatting but I'm not sure. Could this be the problem? And if so how do I fix it?

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• Using a second Wifi Router (in order to use a LAN port)

  - by Sledge81

  Problem: Connecting a TV decoder via Internet. It doesn't have inbuilt wifi so wired LAN is the only option. I bought a second Wifi Router so I could use its LAN port to create a wired internet connection to my decoder. What I want to achieve: The second Wifi Router should basically pick up the signal from the main wifi router. I would then use the LAN port to connect (with a wire) to the TV decoder. In other words have my secondary Wifi Router act as an access point, which will enable me to use a wired LAN connection to the decoder. What i've done so far: Connected the second Wifi Router to my laptop via the LAN ports. Access 192.168.1.1 and went into my second router. 1) SSID set to the same one as the main Wifi Router 2) Tried disabling DHCP and enabling DHCP (with the DNS and default gateway configured the same as the main router). When I check my network connections, I see the LAN connection too but it says 'Not connected to the internet' while the Wifi (main router) shows connected. Can someone please advise on how to use my second Wifi Router to connect to the main Wifi Router (and thus the Internet). Thanks. main wifi router: Zyxel secondary wifi router: TP Link

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• Windows 8 Communication Sound Setting not working

  - by blackmastiff

  I've been having a problem on my new laptop recently which is familiar but baffling the usual fixes. I'm running Windows 8 with an onboard Realtek soundcard. It's similar to the one on my older computer running Windows 7. The problem is, when I'm in Skype or Mumble, Windows changes the sound output to lower everything else automatically. I've disabled the communications sound change option on the communications tab within sound devices and checked all the applications settings to insure that they are not responsible. They aren't, and I noticed something else. When I'm in the sound properties dialog, and I switch to the microphone tab, the same audio output reduction occurs. This seems to say to me that the microphone must be responsible in some way, but seeing as I uninstalled all the drivers and installed windows drivers instead, I'm confused as to why this would be occurring. Any thoughts? EDIT: I just tried disabling the built in microphone and the sound no longer get changed. More confused now? As soon as I turn it back on, the sound gets dropped again. Incidentally, the fix for this on windows 7 was this question: Windows 7 lowers applications' volume automatically I've got my computer set that way and it doesn't work.

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• Google Chrome 'ruined' after someone else logged in

  - by MHJ96

  Google Chrome was the default browser that came with my laptop. I have a Google account which I was logged into Chrome with. Someone else logged into my chrome using their account which has resulted in everything being lost. I logged in again to find my theme, bookmarks, history, most visited sites were gone and now instead of 'piling up' under the symbol already pinned to the Windows 7 task bar it opens a second symbol on the taskbar and 'piles up' under that instead which has never happened before. I have tried unpinning and repinning which didn't work. I have tried syncing my account numerous times to no avail, I have searched high and low on the Chrome forums for any kind of answer. I have tried accessing that thing in documents to try and recover my bookmarks but I can't find them (I had hidden files enabled etc etc). I really really want it back how it was as I had a lot of bookmarked sites and quick access to sites and everything was how i used it, and I hate that it now opens a new icon on the taskbar.

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• Why would my network slow down?

  - by monkthemighty

  The network at my work has about 40 computers on it and a quite a few printers. When there are a lot of people working the network will be slow. I can test the ping between my computer and the router and it will keep rising, sometimes to the point that it times out. The router we are using is running Ubuntu on a atom processor and it has 4gb of ram. When the network slows the process Ksoftirq will be using most if not all of the processing power. I have found that Ksoftirq is a process that handles irq requests. Also when the network slows down I have captured packets from the router and using tshark and looked at it using wireshark on my laptop. With the capture show a lot of packets with TCP Dup ACK and TCP Retransmissions. The destinations of the TCP Dup and TCP retransmissions are to most of the computers on the network but there are some that are far more than others. What could this problem be caused by?

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• UEFI boot options gone

  - by user1797930

  I ran into some issues booting Windows after trying to make a complete backup of the disc. After searching for information about some of the error codes, I found advise to change some BIOS settings, but instead I thought I would just "restore defaults" to make sure all settings were set as originally intended. After doing so, all UEFI boot options except for "Windows Boot Manager" are gone. That means, including the CD/DVD drive, so I cannot even boot from a recovery DVD anymore - and as explained, Windows is not able to boot either. Do you have any advice? When I added a secondary drive originally, it was automatically added to the boot options menu. Even when removing and re-adding the drive physically, the option does not appear again. I have tried unplugging power, and hold down start button for 10 seconds, and boot afterwards - no change. It's a laptop so removing CMOS battery is not an option. I have read information that it is an issue with data removed from NVRAM, but I am unable to find a way to recover it. "Add new boot options" requires a path - but the CD/DVD was originally available without any CD's in the drive - so there is no path available to add the drive. I did try to open EFI shell, but it seems not to be embedded in the UEFI/BIOS. It just says "not found". I'm really lost here - any advice is appreciated.

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• Can't login after upgrading to Windows 8.1

  - by flatline

  This afternoon, I upgraded my work laptop from Windows 8 to Windows 8.1. I had previously had a local account, but after the upgrade, it prompted me to enter my windows account credentials, which I had set up beforehand at some point. I entered my password and clicked next, went through another screen or two, grew tired with the process, and clicked whatever the equivalent button to "skip this step" that I was presented with. Now I can't log in. Not with my (previous) local account password, and not with my windows account password. It's a Dell with biometric identification, which I had set up previously, so I put my finger on the reader and it complained that I couldn't use that fingerprint because I had changed my password. But, I hadn't wittingly changed my password at all. I assume that what happened is that, by entering my credentials, my local account was tied to the Windows account, but because I cancelled the process partway through, something went wrong and I cannot log in. A few questions: 1) How do I log in with my windows account credentials? Should LOCALMACHINENAME\username, which was my previous login method, still work for the Windows account? When I booted to safemode it prompted me with WindowsAccount\myemailaddress, which allowed me to login there, but the regular login doesn't accept the '@' symbol. 2) Is there any way to make that account local-only again? I can't find any way of doing it. 3) I managed to enable the local administrator account and get back into the box; failing all else, is there a quick way to migrate my old profile over to a new user?

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• Can I split one ethernet line coming out of my wall into multiple separate lines?

  - by Burteçin 'Turk' Sapta

  Hi all and thanks in advance. I'll start with some background. I live in an apartment which provides internet service included in the rent. They use company called pavlov for the internet http://pavlovmedia.net/ wireless seems to be working fine but wired connection is at least %30 faster. Ethernet, cat5 outlet is built in the wall, and there is only 1 outlet in each room. I would like to take this 1 outlet coming out the wall and multiply it into 4 wires, for desktop, playstation, tv and laptop without loosing any internet bandwidth. i have absolutely no idea weather this line is coming from a switch or a router but i have been researching Ethernet splitter, routers, switches, hubs and haven't found a solid answer. what is the best solution for me? thank you once again! EDIT: ok this picture cleared few things http://www.home-network-help.com/images/home-network-expanded.jpg so seems that an ethernet switch is to ethernet as a USB hub is to USB. what is really 10/100Mbps Network Switch and what is the cap?

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• How to delete a residual Ubuntu directory from Windows?

  - by memo1288

  I'm using Windows 7. After installing (and uninstalling) Ubuntu on my laptop, I found that it left a folder called ".Trash-1000" on my H drive. I cannot remove it: if I try to delete it from Explorer, it says: The file name you specified is not valid or too long. Specify a different file name. If I try to remove it from the command line, this is what happens: H:\>rmdir .Trash-1000 /S /Q .Trash-1000\files\Screenshot from 2013-09-24 11:57:32.png - The filename, direct ory name, or volume label syntax is incorrect. .Trash-1000\files\Screenshot from 2013-09-24 12:03:45.2.png - The filename, dire ctory name, or volume label syntax is incorrect. .Trash-1000\info\Screenshot from 2013-09-24 11:57:32.png.trashinfo - The filenam e, directory name, or volume label syntax is incorrect. .Trash-1000\info\Screenshot from 2013-09-24 12:03:45.2.png.trashinfo - The filen ame, directory name, or volume label syntax is incorrect. The files mentioned there are the contents of that folder. Using quotes around the folder name yields the same result. Trying to delete any of the sub-folders results in the same error, and trying to remove any of the files inside results in "No such file or directory". As I said before, I no longer have Ubuntu installed. How can I remove this folder?

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• Auto-restart mysql when it dies

  - by Los Frijoles

  I have a rackspace server that I have been renting to run my personal projects upon. Since I am cheap, it has 256Mb of RAM and honestly can't handle alot. Every once in a while, when there is a sharp uptick in traffic, the server decides to start killing processes and it seems that mysqld is a popular one for it to kill. I try to visit my site and am greeted with the message that there was an error establishing the database connection. Inspection of the logs reveals that mysqld was killed due to lack of memory. Since I am still as poor as I was yesterday and don't want to upgrade my rackspace VM's RAM, is there a way I can tell it to automagically restart mysqld when it dies? I have a thought to use something like crontab, but alas, I don't know exactly what to do there either. I guess I am product of the "Linux on your desktop" generation since I can do most things on my desktop and laptop (which run Linux almost exclusively), but still lack a lot of server administration skills for Linux. The server runs CentOS 6.3

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• Checking for valid document files

  - by sweb

  I need a simple way to check if my files are valid documents (pdf, doc, docx, ppt, pptx, xls, xlsx, odt, ods, odp and etc). I can't use file because magic does not work well at all. For example, for PDF files, this is my output. sweb@sweb-laptop: /media/files/ebooks/PDF and CHM$ file --mime *. Pdf PHP 5 for Dummies. Pdf: application/pdf; charset=binary PHP 6 and MySQL 5 for Dynamic Web Sites. Pdf: application/octet-stream; charset=binary PHP6 and MySQL Bible. Pdf: application/pdf; charset=binary PHP6.pdf: application/octet-stream; charset=binary PHP and MySQL for Dummies SE. Pdf: application/pdf; charset=binary For example, I use abiword – which is a good tool – but it converts any format. It doesn't check for valid documents: abiword --to=txt --to-name=output.txt audio.mp3 Is there any command available to check for valid documents then?

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• Will Windows repair my multi-boot when I format the 1st physical partition with boot sector?

  - by user2353806

  Due to historical reasons I got a laptop with Vista, Windows 7 and Windows Server 2008R2 partitions. (boot from external wasn´t that viable) Nothing (Windows Repair, bootrec /whateveroption) worked when I restored only the Windows 7 and WS2k8 with Acronis TrueImage. Don´t ask me through what idiotic error messages I went during repair tries. (Wrong Windows version,...) So I grudgingly restored all three - with the little additional excursion that I thought changing the active partition to the Windows 7 partition would move the boot sector and let me format the Vista part... Oh no. Seems too logical for MS. (Dunno what I changed, but today it will let me format!) So the real question is: Will formatting the Vista part trash things again beyond comprehension or will Windows Repair bring back the boot rec and remove Vista from the boot options? Or should I just erase all the files to avoid trashing the boot? Where will the boot rec be (after repair) when I format the Vista? On 1st or 2nd partition? And if I get drunk and install Windows 8.1 on the 1st, will anything work? ;-) Thanks

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• How can I recover my data from a damaged hard drive?

  - by krk

  a few days ago when I was working on windows my laptop was beaten on the side where the hard drive is located. As a result, it was damaged and I couldn't access the windows partition. I had to boot the linux one, which is working without any trouble. I have 2 partition formatted with ntfs, the one with windows on it, and the other one intended to store data. I mounted the windows partition from ubuntu and I could see all my files. But when I tried to mount the data partition it was impossible. It threw me an error, it couldn't recognize ntfs partition. I try to copy the damaged disk into an external hard drive using the command: dd if=/dev/sda of=/dev/sdb conv=noerror,sync The progress stopped at 60%. I was still unable to mount the data partition. Now I'm trying to backup my files using an utility called Photorec. The problem is that it is recovering my files in a disorderly way, it is all mixed up and I need my original directory structure, it will become an endless task to organize the files as they were before. Is there any way I can get my partition back?

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• Two mouse, one left handed and another right handed. At the same time

  - by trailmax

  I would like to have two mouse connected to my computer, and have one mouse left-handed, another right-handed. And not needing to change any settings for using any of them. I've googled for this and did not find some information, but nothing helpful. Somebody suggested to have 2 accounts, some other suggested a short-cut that changes mouse buttons over. I did not like any of that. And I remember, I saw somebody using their laptop with right-handed touch-pad and left-handed mouse. At the same time. Both of my mouse are plain vanilla USB, with no drivers, tried finding drivers for any of the mouse did not get me anywhere. This is how mouse configuration looks like: There is no option for different mouse to be configured different. I think I need to install some mouse drivers/software that allow different configuration. Is there anything like this availble?? Many thanks in advance! p.s. Using Windows 7 Pro, one mouse is Fujitsu, another Sandsrom.

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• Older monitor not working with HDMI to DVI cable (from ultrabook)

  - by ShellfishGene

  I have a Lenovo Yoga ultrabook which only has a HDMI port. I bought an HDMI to DVI cable, and it works as expected with a LG monitor in my office. As soon as I plug it in the screen is cloned. At home I have an older Dell UltraSharp 2005fp, and for that one it does not work. When I plug the cable in "something" happens, the monitor goes from the "no signal" screen to black. On the laptop however nothing happens. In the Windows 8 display setup I don't have another monitor, clicking "detect" does not find one either. I can manually set a second display for cloning or extending, but never get a picture on the Dell. Connecting my media player thing with the cable to the Dell monitor works for when the player displays it's logo at a low resolution, but when it goes into 750p mode after booting the picture also goes away. Mabye that's due to HDCP though. Any ideas? Something to do with Windows 8, or DVI versions?

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• Need recommendation: which USB card (PCMCIA) works with external hard drive?

  - by Carl

  I have an HT-Link Cardbus/PCMCIA USB 2.0 2-port card (NEC / 32-bit). My external hard drive w/USB adapter won't work with it, and it will work plugged directly into a USB port on a different laptop. (My USB ports got fried.) I got the card off E-Bay. My MP3 player works plugged into that card. The drivers for the card say "Known limitations: High Speed Isochronus, USB Composite Devices." (No other details provided.) I don't know if the hard drive adapter is "isochronous" or "composite." I've read there are problems with too little power being supplied to the drive. The cable to the drive has two USB plugs on one end, and it doesn't make any difference if I plug both of them into the Cardbus card. What card should I get? I see many different brands on E-Bay. I need one that supplies sufficient power for an external hard drive, and doesn't have any "known limitations" in the way.

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• Windows-7 Ultimate 64 bit wont connect to my wired/wireless networks

  - by A302

  Windows 7 Ultimate 64 bit. Everything was working fine & then just stopped working. The nic card Realtek PCIe GBE Family Controller is enabled but does not connect to my router (cables & router ports are good). Wireless Atheros AR5007EG is enabled but the connection is limited (encryption type / key have been verified). A laptop running XP can connect both wired / wireless. SSID is not being broadcast, connect to network if it is not broadcasting is checked. Have checked services.msc for Bonjour & did not see it listed. Network & sharing center does not list any active networks. Device manager lists both devices as functioning properly. Router configuration has not been changed. Virus scan has not found anything. I would like to fix this rather than using Acronis to do a system restore. Thanks in advance for any advice offered in solving this. 26 Jan, the nic card & wireless are working using PCLinux OS Live CD. It appears that the problem is Windows 7 related.

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• How to chain GRUB2 for Ubuntu 10.04 from Truecrypt & its bootloader (multi boot alongside Windows XP partition)?

  - by Rob

  I want Truecrypt to ask for password for Windows XP as usual but with the standard [ESC] option, on selecting that, i.e via Escape key, I want it to find the grub for the (unencrypted) Ubuntu install. I've installed Windows XP on the 120Gb hard drive of a Toshiba NB100 netbook then partitioned to make room for Ubuntu 10.04 and installed that after the Windows XP install. When I encrypt Windows XP, Truecrypt will overwrite the grub entry in the master boot record (MBR), I believe (?) and I won't be able to choose between XP and Ubuntu anymore. So I need to restore it back. I've searched fairly extensively for answers on Ubuntu forums and elsewhere but have not yet found a complete answer that covers all eventualities, scenarios and error messages, or otherwise they talk of legacy GRUB and not GRUB2. Ubuntu 10.04 uses GRUB2. My setup: Partitions: Windows XP, NTFS (to be encrypted with Truecrypt), 40Gb /boot (Ext4, 1Gb) Ubuntu swap, 4Gb Ubuntu / (root) - main filesystem (20gb) NTFS share, 55Gb I know that the Truecrypt boot loader replaces the GRUB when boot up because I've already tried it on another laptop. I want boot loader screen to look something like the usual: Truecrypt Enter password: (or [ESC] to skip) password is for WindowsXP and on pressing [ESC] for it to find the Ubuntu grub to boot from Thanks in advance for your help. The key area of the problem is how to instruct Truecrypt when escape key is pressed, and how the Grub/Ubuntu can be made visible to the truecrypt bootloader to find it, when the esc key is pressed. Also knowing as chaining.

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• Windows Server 2008 - Non-Domain users can see my server shares

  - by ManovrareSoft

  Windows Server 2008 - Server Machine Windows 7 Professional - Client Machine I have a domain. It was setup by the client. The shares on the server are restricted correctly when a user logs on to the domain and uses their workstation, I have a few groups setup to restrict some access but the groups are at their core "Domain Users". The problem I am having is that when a user brings in a laptop with Windows 7 Pro on it, they can type up the name of the server in the "Run Dialog" on the start menu like "\SERVERNAME\" and access all of the shares freely... because they are not logged in to the domain there are no restrictions it seems.I have reviewed the permissions on the folders and they all have to be "Domain Users" and I have removed "Everyone" from the list of people able to see it. Guest access is also disabled...What am I doing wrong? Only group in the list is "Domain Users" isn't a domain user a user that is logged in to the domain? How do I stop non-domain users from seeing the shared folder? I noticed this on Windows Server 2003 too at another time. I assume they both had similar security issues and neither were set up by myself so I am not sure what could have been enabled or specifically deactivated that makes this issue appear.

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• I can get in, but I can't get out

  - by robwilkerson

  Like most technical folks, I suppose, I'm my family's primary source of tech support. I'm a developer--not a sysadmin--by trade and tonight I bumped into something I've never seen before. I'm hoping someone here has. In order to better help my Mom, I have her set up on a home network behind a Linksys router (WRT54G). She's got a Mac, so I have her router set up to forward SSH requests to her laptop's internal IP. I also have her router running DDNS through DynDns. Tonight she called to tell me that she can't access the Internet. Assuming it was one of the many simple, stupid problems most of us encounter with parents, I logged into the router admin remotely and took a look around. Everything looked normal. Then I SSH'd into her machine to check out her IP, DNS, etc. settings. Everything still looked fine. Then I noticed something weird. When SSH'd into her machine, I can't ping her router. In other words, I seem to be able to access her computer through her router, but not access her router from her computer. A traceroute dies immediately as well. Any ideas what I might try next? I've bounced her computer and even unplugged her router (it was plugged back in, of course). Thanks.

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• I can get in, but I can't get out

  - by robwilkerson

  Like most technical folks, I suppose, I'm my family's primary source of tech support. I'm a developer--not a sysadmin--by trade and tonight I bumped into something I've never seen before. I'm hoping someone here has. In order to better help my Mom, I have her set up on a home network behind a Linksys router (WRT54G). She's got a Mac, so I have her router set up to forward SSH requests to her laptop's internal IP. I also have her router running DDNS through DynDns. Tonight she called to tell me that she can't access the Internet. Assuming it was one of the many simple, stupid problems most of us encounter with parents, I logged into the router admin remotely and took a look around. Everything looked normal. Then I SSH'd into her machine to check out her IP, DNS, etc. settings. Everything still looked fine. Then I noticed something weird. When SSH'd into her machine, I can't ping her router. In other words, I seem to be able to access her computer through her router, but not access her router from her computer. A traceroute dies immediately as well. Any ideas what I might try next? I've bounced her computer and even unplugged her router (it was plugged back in, of course). Thanks.

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• Slow Routing Over LAN (Wired)

  - by reverendj1

  I'm having issues with my router acting very slow (Adtran Netvanta 3458). We have two networks, let's call them A and B. When I run netperf from two servers on network A (no routing) I get speeds along the lines of 900 Mbps. Which makes sense, since we have all 1Gbps switches. When testing A to B (or vice-versa) I get speeds along the lines of 22Mbps. I have also tested connecting my laptop to the switchports on the router, and testing two servers on network A (no routing) and got speeds around 90 Mbps. Which makes sense since the switchports on the router are 100Mbps. Does anyone have any idea why routing would be so slow? We bought the router over a year ago, and we think it has been doing this since then, but we never actually tested it before. (network B isn't really used much, so we didn't notice much) We were implementing a site-to-site VPN and noticed it was ridiculously slow, so we started testing basic routing performance. I have ruled out cabling and router CPU/memory utilization. Adtran looked at my config, but didn't see anything wrong with it.

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• USB Drive that simultaneously connects to more than one computer

  - by user2499

  Background: I have a portable USB drive that I use to make sure I have access to common files whenever at home, work, travel etc for cases when I may not have Internet/Network access of any kind. There are some cases when I have to work simultaneously on a laptop and a desktop computer, and for those cases I usually have to unplug this USB hard drive and move it between the two. Question: dual-computer USB drive? Is there a USB-based solution that would enable me to use this portable drive between two computers simultaneously? If there is not a USB-based solution, does anyone have alternative suggestions, consistent with the underlying rationale? Rationale: Sometimes I have to work on a desktop computer with locked-down networking capabilities (such as at the local photocopy shop) and it can be difficult to get a network configuration that allows dual-computer access without breaking things, or accidentally making my USB drive visible to the entire network. Basically what I need is a very simply LAN that is guaranteed to work regardless of the rules or constraints set by the network administrator for wherever I happen to be at the time. See also: http://superuser.com/questions/99274/how-to-connect-two-computers-with-usb

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• Running Ubuntu on Toshiba L630

  - by Toshibalin

  After suffering with the following error while trying to install Ubuntu onto my Toshiba L630 (kernel_thread_helper+0x0 0x10). I bypassed the error and managed to install the OS by going going into the "installation setup menu"( by pressing f6 while booting from my Ubuntu Installation CD) and assigning "acpi = off". I believe this fixes the problem because it stops the laptop doing checks that aren't compatible with the software. However, now that I have Ubuntu installed, I cannot run the bloody thing because I have no way of choosing "acpi=off" before booting Ubuntu. I guess this is a pretty broad question but I'm going to ask it anyways. Has anyone managed to find a version of linux that works on an L630 without any errors? If not, Is there a way to choose acpi=off before booting? Maybe by adding a line to the grub? Also, does anybody think I'm wasting my time? I read somewhere that toshiba laptops don't work well with linux. So if there isn't a fix for this I would appreciate being alerted about this. Cheers

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