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  • How Visual Studio 2010 and Team Foundation Server enable Compliance

    - by Martin Hinshelwood
    One of the things that makes Team Foundation Server (TFS) the most powerful Application Lifecycle Management (ALM) platform is the traceability it provides to those that use it. This traceability is crucial to enable many companies to adhere to many of the Compliance regulations to which they are bound (e.g. CFR 21 Part 11 or Sarbanes–Oxley.)   From something as simple as relating Tasks to Check-in’s or being able to see the top 10 files in your codebase that are causing the most Bugs, to identifying which Bugs and Requirements are in which Release. All that information is available and more in TFS. Although all of this tradability is available within TFS you do need to understand that it is not for free. Well… I say that, but if you are using TFS properly you will have this information with no additional work except for firing up the reporting. Using Visual Studio ALM and Team Foundation Server you can relate every line of code changes all the way up to requirements and back down through Test Cases to the Test Results. Figure: The only thing missing is Build In order to build the relationship model below we need to examine how each of the relationships get there. Each member of your team from programmer to tester and Business Analyst to Business have their roll to play to knit this together. Figure: The relationships required to make this work can get a little confusing If Build is added to this to relate Work Items to Builds and with knowledge of which builds are in which environments you can easily identify what is contained within a Release. Figure: How are things progressing Along with the ability to produce the progress and trend reports the tractability that is built into TFS can be used to fulfil most audit requirements out of the box, and augmented to fulfil the rest. In order to understand the relationships, lets look at each of the important Artifacts and how they are associated with each other… Requirements – The root of all knowledge Requirements are the thing that the business cares about delivering. These could be derived as User Stories or Business Requirements Documents (BRD’s) but they should be what the Business asks for. Requirements can be related to many of the Artifacts in TFS, so lets look at the model: Figure: If the centre of the world was a requirement We can track which releases Requirements were scheduled in, but this can change over time as more details come to light. Figure: Who edited the Requirement and when There is also the ability to query Work Items based on the History of changed that were made to it. This is particularly important with Requirements. It might not be enough to say what Requirements were completed in a given but also to know which Requirements were ever assigned to a particular release. Figure: Some magic required, but result still achieved As an augmentation to this it is also possible to run a query that shows results from the past, just as if we had a time machine. You can take any Query in the system and add a “Asof” clause at the end to query historical data in the operational store for TFS. select <fields> from WorkItems [where <condition>] [order by <fields>] [asof <date>] Figure: Work Item Query Language (WIQL) format In order to achieve this you do need to save the query as a *.wiql file to your local computer and edit it in notepad, but one imported into TFS you run it any time you want. Figure: Saving Queries locally can be useful All of these Audit features are available throughout the Work Item Tracking (WIT) system within TFS. Tasks – Where the real work gets done Tasks are the work horse of the development team, but they only as useful as Excel if you do not relate them properly to other Artifacts. Figure: The Task Work Item Type has its own relationships Requirements should be broken down into Tasks that the development team work from to build what is required by the business. This may be done by a small dedicated group or by everyone that will be working on the software team but however it happens all of the Tasks create should be a Child of a Requirement Work Item Type. Figure: Tasks are related to the Requirement Tasks should be used to track the day-to-day activities of the team working to complete the software and as such they should be kept simple and short lest developers think they are more trouble than they are worth. Figure: Task Work Item Type has a narrower purpose Although the Task Work Item Type describes the work that will be done the actual development work involves making changes to files that are under Source Control. These changes are bundled together in a single atomic unit called a Changeset which is committed to TFS in a single operation. During this operation developers can associate Work Item with the Changeset. Figure: Tasks are associated with Changesets   Changesets – Who wrote this crap Changesets themselves are just an inventory of the changes that were made to a number of files to complete a Task. Figure: Changesets are linked by Tasks and Builds   Figure: Changesets tell us what happened to the files in Version Control Although comments can be changed after the fact, the inventory and Work Item associations are permanent which allows us to Audit all the way down to the individual change level. Figure: On Check-in you can resolve a Task which automatically associates it Because of this we can view the history on any file within the system and see how many changes have been made and what Changesets they belong to. Figure: Changes are tracked at the File level What would be even more powerful would be if we could view these changes super imposed over the top of the lines of code. Some people call this a blame tool because it is commonly used to find out which of the developers introduced a bug, but it can also be used as another method of Auditing changes to the system. Figure: Annotate shows the lines the Annotate functionality allows us to visualise the relationship between the individual lines of code and the Changesets. In addition to this you can create a Label and apply it to a version of your version control. The problem with Label’s is that they can be changed after they have been created with no tractability. This makes them practically useless for any sort of compliance audit. So what do you use? Branches – And why we need them Branches are a really powerful tool for development and release management, but they are most important for audits. Figure: One way to Audit releases The R1.0 branch can be created from the Label that the Build creates on the R1 line when a Release build was created. It can be created as soon as the Build has been signed of for release. However it is still possible that someone changed the Label between this time and its creation. Another better method can be to explicitly link the Build output to the Build. Builds – Lets tie some more of this together Builds are the glue that helps us enable the next level of tractability by tying everything together. Figure: The dashed pieces are not out of the box but can be enabled When the Build is called and starts it looks at what it has been asked to build and determines what code it is going to get and build. Figure: The folder identifies what changes are included in the build The Build sets a Label on the Source with the same name as the Build, but the Build itself also includes the latest Changeset ID that it will be building. At the end of the Build the Build Agent identifies the new Changesets it is building by looking at the Check-ins that have occurred since the last Build. Figure: What changes have been made since the last successful Build It will then use that information to identify the Work Items that are associated with all of the Changesets Changesets are associated with Build and change the “Integrated In” field of those Work Items . Figure: Find all of the Work Items to associate with The “Integrated In” field of all of the Work Items identified by the Build Agent as being integrated into the completed Build are updated to reflect the Build number that successfully integrated that change. Figure: Now we know which Work Items were completed in a build Now that we can link a single line of code changed all the way back through the Task that initiated the action to the Requirement that started the whole thing and back down to the Build that contains the finished Requirement. But how do we know wither that Requirement has been fully tested or even meets the original Requirements? Test Cases – How we know we are done The only way we can know wither a Requirement has been completed to the required specification is to Test that Requirement. In TFS there is a Work Item type called a Test Case Test Cases enable two scenarios. The first scenario is the ability to track and validate Acceptance Criteria in the form of a Test Case. If you agree with the Business a set of goals that must be met for a Requirement to be accepted by them it makes it both difficult for them to reject a Requirement when it passes all of the tests, but also provides a level of tractability and validation for audit that a feature has been built and tested to order. Figure: You can have many Acceptance Criteria for a single Requirement It is crucial for this to work that someone from the Business has to sign-off on the Test Case moving from the  “Design” to “Ready” states. The Second is the ability to associate an MS Test test with the Test Case thereby tracking the automated test. This is useful in the circumstance when you want to Track a test and the test results of a Unit Test designed to test the existence of and then re-existence of a a Bug. Figure: Associating a Test Case with an automated Test Although it is possible it may not make sense to track the execution of every Unit Test in your system, there are many Integration and Regression tests that may be automated that it would make sense to track in this way. Bug – Lets not have regressions In order to know wither a Bug in the application has been fixed and to make sure that it does not reoccur it needs to be tracked. Figure: Bugs are the centre of their own world If the fix to a Bug is big enough to require that it is broken down into Tasks then it is probably a Requirement. You can associate a check-in with a Bug and have it tracked against a Build. You would also have one or more Test Cases to prove the fix for the Bug. Figure: Bugs have many associations This allows you to track Bugs / Defects in your system effectively and report on them. Change Request – I am not a feature In the CMMI Process template Change Requests can also be easily tracked through the system. In some cases it can be very important to track Change Requests separately as an Auditor may want to know what was changed and who authorised it. Again and similar to Bugs, if the Change Request is big enough that it would require to be broken down into Tasks it is in reality a new feature and should be tracked as a Requirement. Figure: Make sure your Change Requests only Affect Requirements and not rewrite them Conclusion Visual Studio 2010 and Team Foundation Server together provide an exceptional Application Lifecycle Management platform that can help your team comply with even the harshest of Compliance requirements while still enabling them to be Agile. Most Audits are heavy on required documentation but most of that information is captured for you as long a you do it right. You don’t even need every team member to understand it all as each of the Artifacts are relevant to a different type of team member. Business Analysts manage Requirements and Change Requests Programmers manage Tasks and check-in against Change Requests and Bugs Testers manage Bugs and Test Cases Build Masters manage Builds Although there is some crossover there are still rolls or “hats” that are worn. Do you thing this is all achievable? Have I missed anything that you think should be there?

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  • Issue 15: The Benefits of Oracle Exastack

    - by rituchhibber
         SOLUTIONS FOCUS The Benefits of Oracle Exastack Paul ThompsonDirector, Alliances and Solutions Partner ProgramsOracle EMEA Alliances & Channels RESOURCES -- Oracle PartnerNetwork (OPN) Oracle Exastack Program Oracle Exastack Ready Oracle Exastack Optimized Oracle Exastack Labs and Enablement Resources Oracle Exastack Labs Video Tour SUBSCRIBE FEEDBACK PREVIOUS ISSUES Exastack is a revolutionary programme supporting Oracle independent software vendor partners across the entire Oracle technology stack. Oracle's core strategy is to engineer software and hardware together, and our ISV strategy is the same. At Oracle we design engineered systems that are pre-integrated to reduce the cost and complexity of IT infrastructures while increasing productivity and performance. Oracle innovates and optimises performance at every layer of the stack to simplify business operations, drive down costs and accelerate business innovation. Our engineered systems are optimised to achieve enterprise performance levels that are unmatched in the industry. Faster time to production is achieved by implementing pre-engineered and pre-assembled hardware and software bundles. Our strategy of delivering a single-vendor stack simplifies and reduces costs associated with purchasing, deploying, and supporting IT environments for our customers and partners. In parallel to this core engineered systems strategy, the Oracle Exastack Program enables our Oracle ISV partners to leverage a scalable, integrated infrastructure that delivers their applications tuned, tested and optimised for high-performance. Specifically, the Oracle Exastack Program helps ISVs run their solutions on the Oracle Exadata Database Machine, Oracle Exalogic Elastic Cloud, and Oracle SPARC SuperCluster T4-4 - integrated systems products in which the software and hardware are engineered to work together. These products provide OPN members with a lower cost and high performance infrastructure for database and application workloads across on-premise and cloud based environments. Ready and Optimized Oracle Partners can now leverage our new Oracle Exastack Program to become Oracle Exastack Ready and Oracle Exastack Optimized. Partners can achieve Oracle Exastack Ready status through their support for Oracle Solaris, Oracle Linux, Oracle VM, Oracle Database, Oracle WebLogic Server, Oracle Exadata Database Machine, Oracle Exalogic Elastic Cloud, and Oracle SPARC SuperCluster T4-4. By doing this, partners can demonstrate to their customers that their applications are available on the latest major releases of these products. The Oracle Exastack Ready programme helps customers readily differentiate Oracle partners from lesser software developers, and identify applications that support Oracle engineered systems. Achieving Oracle Exastack Optimized status demonstrates that an OPN member has proven itself against goals for performance and scalability on Oracle integrated systems. This status enables end customers to readily identify Oracle partners that have tested and tuned their solutions for optimum performance on an Oracle Exadata Database Machine, Oracle Exalogic Elastic Cloud, and Oracle SPARC SuperCluster T4-4. These ISVs can display the Oracle Exadata Optimized, Oracle Exalogic Optimized or Oracle SPARC SuperCluster Optimized logos on websites and on all their collateral to show that they have tested and tuned their application for optimum performance. Deliver higher value to customers Oracle's investment in engineered systems enables ISV partners to deliver higher value to customer business processes. New innovations are enabled through extreme performance unachievable through traditional best-of-breed multi-vendor server/software approaches. Core product requirements can be launched faster, enabling ISVs to focus research and development investment on core competencies in order to bring value to market as quickly as possible. Through Exastack, partners no longer have to worry about the underlying product stack, which allows greater focus on the development of intellectual property above the stack. Partners are not burdened by platform issues and can concentrate simply on furthering their applications. The advantage to end customers is that partners can focus all efforts on business functionality, rather than bullet-proofing underlying technologies, and so will inevitably deliver application updates faster. Exastack provides ISVs with a number of flexible deployment options, such as on-premise or Cloud, while maintaining one single code base for applications regardless of customer deployment preference. Customers buying their solutions from Exastack ISVs can therefore be confident in deploying on their own networks, on private clouds or into a public cloud. The underlying platform will support all conceivable deployments, enabling a focus on the ISV's application itself that wouldn't be possible with other vendor partners. It stands to reason that Exastack accelerates time to value as well as lowering implementation costs all round. There is a big competitive advantage in partners being able to offer customers an optimised, pre-configured solution rather than an assortment of components and a suggested fit. Once a customer has decided to buy an Oracle Exastack Ready or Optimized partner solution, it will be up and running without any need for the customer to conduct testing of its own. Operational costs and complexity are also reduced, thanks to streamlined customer support through standardised configurations and pro-active monitoring. 'Engineered to Work Together' is a significant statement of Oracle strategy. It guarantees smoother deployment of a single vendor solution, clear ownership with no finger-pointing and the peace of mind of the Oracle Support Centre underpinning the entire product stack. Next steps Every OPN member with packaged applications must seriously consider taking steps to become Exastack Ready, or Exastack Optimized at the first opportunity. That first step down the track is to talk to an expert on the OPN Portal, at the Oracle Partner Business Center or to discuss the next steps with the closest Oracle account manager. Oracle Exastack lab environments and other technical enablement resources are available for OPN members wishing to further their knowledge of Oracle Exastack and qualify their applications for Oracle Exastack Optimized. New Boot Camps and Guided Learning Paths (GLPs), tailored specifically for ISVs, are available for Oracle Exadata Database Machine, Oracle Exalogic Elastic Cloud, Oracle Linux, Oracle Solaris, Oracle Database, and Oracle WebLogic Server. More information about these GLPs and Boot Camps (including delivery dates and locations) are posted on the OPN Competency Center and corresponding OPN Knowledge Zones. Learn more about Oracle Exastack labs and ISV specific enablement resources. "Oracle Specialized partners are of course front-and-centre, with potential customers clearly directed to those partners and to Exadata Ready partners as a matter of priority." --More OpenWorld 2011 highlights for Oracle partners and customers Oracle Application Testing Suite 9.3 application testing solution for Web, SOA and Oracle Applications Oracle Application Express Release 4.1 improving the development of database-centric Web 2.0 applications and reports Oracle Unified Directory 11g helping customers manage the critical identity information that drives their business applications Oracle SOA Suite for healthcare integration Oracle Enterprise Pack for Eclipse 11g demonstrating continued commitment to the developer and open source communities Oracle Coherence 3.7.1, the latest release of the industry's leading distributed in-memory data grid Oracle Process Accelerators helping to simplify and accelerate time-to-value for customers' business process management initiatives Oracle's JD Edwards EnterpriseOne on the iPad meeting the increasingly mobile demands of today's workforces Oracle CRM On Demand Release 19 Innovation Pack introducing industry-leading hosted call centre and enterprise-marketing capabilities designed to drive further revenue and productivity while reducing costs and improving the customer experience Oracle's Primavera Portfolio Management 9 for businesses delivering on project portfolio goals with increased versatility, transparency and accuracy Oracle's PeopleSoft Human Capital Management (HCM) 9.1 On Demand Standard Edition helping customers manage their long-term investment in enterprise-wide business applications New versions of Oracle FLEXCUBE Universal Banking and Oracle FLEXCUBE Investor Servicing for Financial Institutions, as well as Oracle Financial Services Enterprise Case Management, Oracle Financial Services Pricing Management, Oracle Financial Management Analytics and Oracle Tax Analytics Oracle Utilities Network Management System 1.11 offering new modelling and analysis features to improve distribution-grid management for electric utilities Oracle Communications Network Charging and Control 4.4 helping communications service providers (CSPs) offer their customers more flexible charging options Plus many, many more technology announcements, enhancements, momentum news and community updates -- Oracle OpenWorld 2012 A date has already been set for Oracle OpenWorld 2012. Held once again in San Francisco, exhibitors, partners, customers and Oracle people will gather from 30 September until 4 November to meet, network and learn together with the rest of the global Oracle community. Register now for Oracle OpenWorld 2012 and save $$$! We'll reward your early planning for Oracle OpenWorld 2012 with reduced rates. Super Saver deals are now available! -- Back to the welcome page

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  • B2B and B2C Commerce are alike… but a little different – Oracle Commerce named Leader in Forrester B2B Commerce Wave

    - by Katrina Gosek
    We weren’t surprised to see Oracle Commerce positioned as a Leader in Forrester’s first Commerce Wave focused on B2B, released earlier this month. The reports validates much of what we’ve heard from our largest customers – the world’s largest distribution, manufacturing and high-tech customers who sell billions of dollars of goods and services to other businesses through their Web channels. More importantly, the report confirms something very important: B2B and B2C Commerce are alike… but a little different. B2B and B2C Commerce are alike… Clearly, B2C experiences have set expectations for B2B. Every B2B buyer is a consumer at home and brings the same expectations to a website selling electronic components, aftermarket parts, or MRO products. Forrester calls these rich consumer-based capabilities that help B2B customers do their jobs “table stakes”: search & navigation, promotions, cross-channel commerce and mobile: “Whether they are just beginning to sell online or are in the late stages of launching a next-generation site, B2B eCommerce operations today must: offer a customer experience standard comparable to what leading b2c sites now offer; address the growing influence that mobile devices are having in the workplace; make a qualitative and quantitative business case that drives sustained investment.” Just five years ago, many of our B2B customers’ online business comprised only 5-10% of their total revenue. Today, when we speak to those same brands, we hear about double and triple digit growth in their online channels. Many have seen the percentage of the business they perform in their web channels cross the 30-50% threshold. You can hear first-hand from several Oracle Commerce B2B customers about the success they are seeing, and what they’re trying to accomplish (Carolina Biological, Premier Farnell, DeliXL, Elsevier). This momentum is likely the reason Forrester broke out the separate B2B Commerce Wave from the B2C Wave. In fact, B2B is becoming the larger force in commerce, expected to collect twice the online dollars of B2C this year ($559 billion). But a little different… Despite the similarities, there is a key and very important difference between B2C and B2B. Unlike a consumer shopping for shoes, a business shopper buying from a distributor or manufacturer is coming to the Web channel as a part of their job. So in addition to a rich, consumer-like experience this shopper expects, these B2B buyers need quoting tools and complex pricing capabilities, like eProcurement, bulk order entry, and other self-service tools such as account, contract and organization management.  Forrester also is emphasizing three additional “back-end” tools and capabilities their clients say they need to drive growth in their B2B online channels: i) product information management (PIM), which provides a single system of record for large part lists and product catalogs; ii) web content management (WCM), needed to manage large volumes of unstructured marketing information, and iii) order management systems (OMS), which manage and orchestrate the complex B2B order life cycle from quote through approval, submission to manufacturing, distribution and delivery.  We would like to expand on each of these 3 areas: As Forrester highlights, back-end PIM is definitely needed by B2B Commerce providers. Most B2B companies have made significant investments in enterprise-grade PIMs, given the importance of product data management for aggregation and syndication of content, product attribution, analytics, and handling of complex workflows. While in principle it may sound appealing to have a PIM as part of a commerce offering (especially for SMBs who have to do more with less), our customers have typically found that PIM in a commerce platform is largely redundant with what they already have in-place, and is not fully-featured or robust enough to handle the complexity of the product data sets that B2B distributors and manufacturers usually handle. To meet the PIM needs for commerce, Oracle offers enterprise PIM (Product Hub/Fusion PIM) and a robust enterprise data quality product (EDQP) integrated with the Oracle Commerce solution. These are key differentiators of our offering and these capabilities are becoming even more tightly integrated with Oracle Commerce over time. For Commerce, what customers really need is a robust product catalog and content management system for enabling business users to further enrich and ready catalog and content data to be presented and sold online.  This has been a significant area of investment in the Oracle Commerce platform , which continue to get stronger. We see this combination of capabilities as best meeting the needs of our customers for a commerce platform without adding a largely redundant, less functional PIM in the commerce front-end.   On the topic of web content management, we were pleased to see Forrester recognize Oracle’s unique functional capabilities in this area and the “unique opportunity in the market to lead the convergence of commerce and content management with the amalgamation of Oracle Commerce with WebCenter Sites (formally FatWire).” Strong content management capabilities are critical for distributors and manufacturers who are frequently serving an engineering audience coming to their websites to conduct product research in search of technical data sheets, drawings, videos and more. The convergence of content, commerce, and experience is critical for B2B brands selling online. Regarding order management, Forrester notes that many businesses use their existing back-end enterprise resource planning (ERP) systems to manage order life cycles.  We hear the same from most of our B2B customers, as they already have an ERP system—if not several of them—and are not interested in yet another one.  So what do we take away from the Wave results? Forrester notes that the Oracle Commerce Platform “has always had strong B2B commerce capabilities and Oracle has an exhaustive list of B2B customers using the solution.”  What makes us excited about developing leading B2B solutions are the close relationships with our customers and the clear opportunity in the market – which we’ll address in an exciting new release in the coming months. Oracle has one of the world’s largest B2B customer bases, providing leading solutions across key business-to-business functions – from marketing, sales automation, and service to master data management, and ERP.  To learn more about Oracle’s Commerce product vision and strategy, visit our website and check out these other B2B Commerce Resources: - 2013 B2B Commerce Trends Report - B2B Commerce Whitepaper: Consumerization, Complexity, Change - B2B Commerce Webcast: What Industry Trend Setters Do Right - Internet Retailer, Web Drives Sales for B2B Companies - Internet Retailer, The Web Means Business: B2B Companies Beef Up Their Websites, borrowing from b2c retailers and breaking new ground - Internet Retailer, B2B e-Commerce is poised for growth ----------THIS DOCUMENT IS FOR INFORMATIONAL PURPOSES ONLY AND MAY NOT BE INCORPORATED INTO A CONTRACT OR AGREEMENT 

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  • B2B and B2C alike… but a little different – Oracle Commerce named Leader in Forrester B2B Commerce Wave

    - by Katrina Gosek
    We weren’t surprised to see Oracle Commerce positioned as a Leader in Forrester Research, Inc.’s first Commerce Wave focused on B2B, “The Forrester Wave™: B2B Commerce Suites, Q4 2013,” released earlier this month. We believe that the report validates much of what we’ve heard from our largest customers – the world’s largest distribution, manufacturing and high-tech customers who sell billions of dollars of goods and services to other businesses through their Web channels. More importantly, we feel that the report confirms something very important: B2B and B2C Commerce are alike… but a little different. B2B and B2C Commerce are alike… Clearly, B2C experiences have set expectations for B2B. Every B2B buyer is a consumer at home and brings the same expectations to a website selling electronic components, aftermarket parts, or MRO products. Forrester calls these rich consumer-based capabilities that help B2B customers do their jobs “table stakes”: front-office content, community, and commerce features that meet customer expectations for 24x7x365 ordering, real-time customer service, and expedited shipping — both online and on mobile devices: “Whether they are just beginning to sell online or are in the late stages of launching a next-generation site, B2B eCommerce operations today must: offer a customer experience standard comparable to what leading b2c sites now offer; address the growing influence that mobile devices are having in the workplace; make a qualitative and quantitative business case that drives sustained investment.” Just five years ago, many of our B2B customers’ online business comprised only 5-10% of their total revenue. Today, when we speak to those same brands, we hear about double and triple digit growth in their online channels. Many have seen the percentage of the business they perform in their web channels cross the 30-50% threshold. You can hear first-hand from several Oracle Commerce B2B customers about the success they are seeing, and what they’re trying to accomplish (Carolina Biological, Premier Farnell, DeliXL, Elsevier). It seems that this market momentum is likely the reason Forrester broke out the separate B2B Commerce Wave from the B2C Wave. In fact, B2B is becoming the larger force in commerce, expected to collect twice the online dollars of B2C this year ($559 billion). But a little different… Despite the similarities, there is a key and very important difference between B2C and B2B. Unlike a consumer shopping for shoes, a business shopper buying from a distributor or manufacturer is coming to the Web channel as a part of their job. So in addition to a rich, consumer-like experience this shopper expects, these B2B buyers need quoting tools and complex pricing capabilities, like eProcurement, bulk order entry, and other self-service tools such as account, contract and organization management. Forrester also is emphasizing three additional “back-end” tools and capabilities their clients say they need to drive growth in their B2B online channels: i) product information management (PIM), which provides a single system of record for large part lists and product catalogs; ii) web content management (WCM), needed to manage large volumes of unstructured marketing information, and iii) order management systems (OMS), which manage and orchestrate the complex B2B order life cycle from quote through approval, submission to manufacturing, distribution and delivery. We would like to expand on each of these 3 areas: As Forrester suggests, back-end PIM is definitely needed by B2B Commerce providers. Most B2B companies have made significant investments in enterprise-grade PIMs, given the importance of product data management for aggregation and syndication of content, product attribution, analytics, and handling of complex workflows. While in principle it may sound appealing to have a PIM as part of a commerce offering (especially for SMBs who have to do more with less), our customers have typically found that PIM in a commerce platform is largely redundant with what they already have in-place, and is not fully-featured or robust enough to handle the complexity of the product data sets that B2B distributors and manufacturers usually handle. To meet the PIM needs for commerce, Oracle offers enterprise PIM (Product Hub/Fusion PIM) and a robust enterprise data quality product (EDQP) integrated with the Oracle Commerce solution. These are key differentiators of our offering and these capabilities are becoming even more tightly integrated with Oracle Commerce over time. For Commerce, what customers really need is a robust product catalog and content management system for enabling business users to further enrich and ready catalog and content data to be presented and sold online.  This has been a significant area of investment in the Oracle Commerce platform , which continue to get stronger. We see this combination of capabilities as best meeting the needs of our customers for a commerce platform without adding a largely redundant, less functional PIM in the commerce front-end.  On the topic of web content management, we were pleased to see Forrester cite Oracle’s differentiated digital experience capability in this area and the “unique opportunity in the market to lead the convergence of commerce and content management with the amalgamation of Oracle Commerce with WebCenter Sites (formally FatWire).” Strong content management capabilities are critical for distributors and manufacturers who are frequently serving an engineering audience coming to their websites to conduct product research in search of technical data sheets, drawings, videos and more. The convergence of content, commerce, and experience is critical for B2B brands selling online. Regarding order management, Forrester notes that many businesses use their existing back-end enterprise resource planning (ERP) systems to manage order life cycles.  We hear the same from most of our B2B customers, as they already have an ERP system—if not several of them—and are not interested in yet another one. So what do we take away from the Wave results? Forrester notes that the Oracle Commerce Platform “has always had strong B2B commerce capabilities and Oracle certainly has an exhaustive list of B2B customers using the solution.”  What makes us excited about developing leading B2B solutions are the close relationships with our customers and the clear opportunity in the market – which we'll address in an exciting new release planned for the next 12 months. Oracle has one of the world’s largest B2B customer bases, providing leading solutions across key business-to-business functions – from marketing, sales automation, and service to master data management, and ERP. To learn more about Oracle’s Commerce product vision and strategy, visit our website and check out these other B2B Commerce Resources: -       2013 B2B Commerce Trends Report -       B2B Commerce Whitepaper: Consumerization, Complexity, Change -       B2B Commerce Webcast: What Industry Trend Setters Do Right -       Internet Retailer, Web Drives Sales for B2B Companies -       Internet Retailer Article, The Web Means Business: B2B Companies Beef Up Their Websites,        borrowing from b2c retailers and breaking new ground -       Internet Retailer Article, B2B e-Commerce is poised for growth

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  • Tailoring the Oracle Fusion Applications User Interface with Oracle Composer

    - by mvaughan
    By Killian Evers, Oracle Applications User Experience Changing the user interface (UI) is one of the most common modifications customers perform to Oracle Fusion Applications. Typically, customers add or remove a field based on their needs. Oracle makes the process of tailoring easier for customers, and reduces the burden for their IT staff, which you can read about on the Usable Apps website or in an earlier VoX post.This is the first in a series of posts that will talk about the tools that Oracle has provided for tailoring with its family of composers. These tools are designed for business systems analysts, and they allow employees other than IT staff to make changes in an upgrade-safe and patch-friendly manner. Let’s take a deep dive into one of these composers, the Oracle Composer. Oracle Composer allows business users to modify existing UIs after they have been deployed and are in use. It is an integral component of our SaaS offering. Using Oracle Composer, users can control:     •    Who sees the changes     •    When the changes are made     •    What changes are made Change for me, change for you, change for all of youOne of the most powerful aspects of Oracle Composer is its flexibility. Oracle uses Oracle Composer to make changes for a user or group of users – those who see the changes. A user of Oracle Fusion Applications can make changes to the user interface at runtime via Oracle Composer, and these changes will remain every time they log into the system. For example, they can rearrange certain objects on a page, add and remove designated content, and save queries.Business systems analysts can make changes to Oracle Fusion Application UIs for groups of users or all users. Oracle’s Fusion Middleware Metadata Services (MDS) stores these changes and retrieves them at runtime, merging customizations with the base metadata and revealing the final experience to the end user. A tailored application can have multiple customization layers, and some layers can be specific to certain Fusion Applications. Some examples of customization layers are: site, organization, country, or role. Customization layers are applied in a specific order of precedence on top of the base application metadata. This image illustrates how customization layers are applied.What time is it?Users make changes to UIs at design time, runtime, and design time at runtime. Design time changes are typically made by application developers using an integrated development environment, or IDE, such as Oracle JDeveloper. Once made, these changes are then deployed to managed servers by application administrators. Oracle Composer covers the other two areas: Runtime changes and design time at runtime changes. When we say users are making changes at runtime, we mean that the changes are made within the running application and take effect immediately in the running application. A prime example of this ability is users who make changes to their running application that only affect the UIs they see. What is new with Oracle Composer is the last area: Design time at runtime.  A business systems analyst can make changes to the UIs at runtime but does not have to make those changes immediately to the application. These changes are stored as metadata, separate from the base application definitions. Customizations made at runtime can be saved in a sandbox so that the changes can be isolated and validated before being published into an environment, without the need to redeploy the application. What can I do?Oracle Composer can be run in one of two modes. Depending on which mode is chosen, you may have different capabilities available for changing the UIs. The first mode is view mode, the most common default mode for most pages. This is the mode that is used for personalizations or user customizations. Users can access this mode via the Personalization link (see below) in the global region on Oracle Fusion Applications pages. In this mode, you can rearrange components on a page with drag-and-drop, collapse or expand components, add approved external content, and change the overall layout of a page. However, all of the changes made this way are exclusive to that particular user.The second mode, edit mode, is typically made available to select users with access privileges to edit page content. We call these folks business systems analysts. This mode is used to make UI changes for groups of users. Users with appropriate privileges can access the edit mode of Oracle Composer via the Administration menu (see below) in the global region on Oracle Fusion Applications pages. In edit mode, users can also add components, delete components, and edit component properties. While in edit mode in Oracle Composer, there are two views that assist the business systems analyst with making UI changes: Design View and Source View (see below). Design View, the default view, is a WYSIWYG rendering of the page and its content. The business systems analyst can perform these actions: Add content – including custom content like a portlet displaying news or stock quotes, or predefined content delivered from Oracle Fusion Applications (including ADF components and task flows) Rearrange content – performed via drag-and-drop on the page or by using the actions menu of a component or portlet to move content around Edit component properties and parameters – for specific components, control the visual properties such as text or display labels, or parameters such as RSS feeds Hide or show components – hidden components can be re-shown Delete components Change page layout – users can select from eight pre-defined layouts Edit page properties – create or edit a page’s parameters and display properties Reset page customizations – remove edits made to the page in the current layer and/or reset the page to a previous state. Detailed information on each of these capabilities and the additional actions not covered in the list above can be found in the Oracle® Fusion Middleware Developer's Guide for Oracle WebCenter.This image shows what the screen looks like in Design View.Source View, the second option in the edit mode of Oracle Composer, provides a WYSIWYG and a hierarchical rendering of page components in a component navigator. In Source View, users can access and modify properties of components that are not otherwise selectable in Design View. For example, many ADF Faces components can be edited only in Source View. Users can also edit components within a task flow. This image shows what the screen looks like in Source View.Detailed information on Source View can be found in the Oracle® Fusion Middleware Developer's Guide for Oracle WebCenter.Oracle Composer enables any application or portal to be customized or personalized after it has been deployed and is in use. It is designed to be extremely easy to use so that both business systems analysts and users can edit Oracle Fusion Applications pages with a few clicks of the mouse. Oracle Composer runs in all modern browsers and provides a rich, dynamic way to edit JSF application and portal pages.From the editor: The next post in this series about composers will be on Data Composer. You can also catch Killian speaking about extensibility at OpenWorld 2012 and in her Faces of Fusion video.

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  • Avoid the “Social Silo” - Learn Why and How

    - by Brian Dayton
    Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} I’m not going to spend any more real estate than needed on this—social media is big. Facebook hit the Billion user mark in October, that’s 1 out of every 7 humans on the planet. This past Summer (in the Northern hemisphere) Twitter passed the 400 Million Tweet/day mark. The list of social properties and data points goes on and on. Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} With social your customer, prospect, or constituent has pervasive access—through mobile—to a global audience, the ability to influence friends, friends of friends, and even people they will never meet. They also have the unique opportunity to forge a deeper relationship with your business—telling you what they like, what they don’t like, how you can help, and what they’d like to see more of. Are you listening? Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} What’s the Bottom Line for Business? Businesses need to be where their customers are—on social properties. They need to be available and responsive in those channels—24x7x365. They need to engage and communicate in new ways—sometimes in less than 140 characters and with empathy, not a 1-way megaphone. Finally, businesses need to look at social as an extension of their existing business practices. Not as a silo’d communication channel limited to marketing. Social Can’t Be a Silo – Learn Why @ Oracle CloudWorld When a business is on social networks they represent the whole business. That’s how a customer, constituent, partner or potential candidate sees it. Those organizations that have moved on the opportunity to build closer relationships through social marketing have already made the first step. Social Selling, Service, eCommerce, and Recruiting are external-facing opportunities that leading organizations are moving on right now. This strategy, one of weaving social into and across your business processes—and leveraging social concepts and technologies for internal collaboration—is something you can learn about during an Oracle CloudWorld event in a city near you. You’ll hear and see social relationship management concepts, best-practices, and recommendations woven into topics, discussions, and demonstrations throughout the event—from Marketing and Sales to Service and Human Resources. Stay Tuned and Avoid Potholes By all indications social is here to stay but it’s moving fast and social business strategies are evolving rapidly. At Oracle CloudWorld you’ll also get the opportunity to learn how to avoid some of the potholes on the road to #socialbusiness. Stay tuned to this blog. In future posts I’ll cover some of those potholes including the challenges of Social@Scale and Parallel Processes. Jump-start your social business strategy or learn how to refine and expand what you’re doing already at Oracle CloudWorld. Want to learn more about what Oracle is doing in social? Check out www.oracle.com/social or, if you're looking for a quick read my co-worker, Pat Ma, has a great post on this blog summarizing some popular Social Relationship Management use cases.

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  • Orchestrating the Virtual Enterprise

    - by John Murphy
    During the American Industrial Revolution, the Ford Motor Company did it all. It turned raw materials into a showroom full of Model Ts. It owned a steel mill, a glass factory, and an automobile assembly line. The company was both self-sufficient and innovative and went on to become one of the largest and most profitable companies in the world. Nowadays, it's unusual for any business to follow this vertical integration model because its much harder to be best in class across such a wide a range of capabilities and services. Instead, businesses focus on their core competencies and outsource other business functions to specialized suppliers. They exchange vertical integration for collaboration. When done well, all parties benefit from this arrangement and the collaboration leads to the creation of an agile, lean and successful "virtual enterprise." Case in point: For Sun hardware, Oracle outsources most of its manufacturing and all of its logistics to third parties. These are vital activities, but ones where Oracle doesn't have a core competency, so we shift them to business partners who do. Within our enterprise, we always retain the core functions of product development, support, and most of the sales function, because that's what constitutes our core value to our customers. This is a perfect example of a virtual enterprise.  What are the implications of this? It means that we must exchange direct internal control for indirect external collaboration. This fundamentally changes the relative importance of different business processes, the boundaries of security and information sharing, and the relationship of the supply chain systems to the ERP. The challenge is that the systems required to support this virtual paradigm are still mired in "island enterprise" thinking. But help is at hand. Developments such as the Web, social networks, collaboration, and rules-based orchestration offer great potential to fundamentally re-architect supply chain systems to better support the virtual enterprise.  Supply Chain Management Systems in a Virtual Enterprise Historically enterprise software was constructed to automate the ERP - and then the supply chain systems extended the ERP. They were joined at the hip. In virtual enterprises, the supply chain system needs to be ERP agnostic, sitting above each of the ERPs that are distributed across the virtual enterprise - most of which are operating in other businesses. This is vital so that the supply chain system can manage the flow of material and the related information through the multiple enterprises. It has to have strong collaboration tools. It needs to be highly flexible. Users need to be able to see information that's coming from multiple sources and be able to react and respond to events across those sources.  Oracle Fusion Distributed Order Orchestration (DOO) is a perfect example of a supply chain system designed to operate in this virtual way. DOO embraces the idea that a company's fulfillment challenge is a distributed, multi-enterprise problem. It enables users to manage the process and the trading partners in a uniform way and deliver a consistent user experience while operating over a heterogeneous, virtual enterprise. This is a fundamental shift at the core of managing supply chains. It forces virtual enterprises to think architecturally about how best to construct their supply chain systems.  Case in point, almost everyone has ordered from Amazon.com at one time or another. Our orders are as likely to be fulfilled by third parties as they are by Amazon itself. To deliver the order promptly and efficiently, Amazon has to send it to the right fulfillment location and know the availability in that location. It needs to be able to track status of the fulfillment and deal with exceptions. As a virtual enterprise, Amazon's operations, using thousands of trading partners, requires a very different approach to fulfillment than the traditional 'take an order and ship it from your own warehouse' model. Amazon had no choice but to develop a complex, expensive and custom solution to tackle this problem as there used to be no product solution available. Now, other companies who want to follow similar models have a better off-the-shelf choice -- Oracle Distributed Order Orchestration (DOO).  Consider how another of our customers is using our distributed orchestration solution. This major airplane manufacturer has a highly complex business and interacts regularly with the U.S. Government and major airlines. It sits in the middle of an intricate supply chain and needed to improve visibility across its many different entities. Oracle Fusion DOO gives the company an orchestration mechanism so it could improve quality, speed, flexibility, and consistency without requiring an organ transplant of these highly complex legacy systems. Many retailers face the challenge of dealing with brick and mortar, Web, and reseller channels. They all need to be knitted together into a virtual enterprise experience that is consistent for their customers. When a large U.K. grocer with a strong brick and mortar retail operation added an online business, they turned to Oracle Fusion DOO to bring these entities together. Disturbing the Peace with Acquisitions Quite often a company's ERP system is disrupted when it acquires a new company. An acquisition can inject a new set of processes and systems -- or even introduce an entirely new business like Sun's hardware did at Oracle. This challenge has been a driver for some of our DOO customers. A large power management company is using Oracle Fusion DOO to provide the flexibility to rapidly integrate additional products and services into its central fulfillment operation. The Flip Side of Fulfillment Meanwhile, we haven't ignored similar challenges on the supply side of the equation. Specifically, how to manage complex supply in a flexible way when there are multiple trading parties involved? How to manage the supply to suppliers? How to manage critical components that need to merge in a tier two or tier three supply chain? By investing in supply orchestration solutions for the virtual enterprise, we plan to give users better visibility into their network of suppliers to help them drive down costs. We also think this technology and full orchestration process can be applied to the financial side of organizations. An example is transactions that flow through complex internal structures to minimize tax exposure. We can help companies manage those transactions effectively by thinking about the internal organization as a virtual enterprise and bringing the same solution set to this internal challenge.  The Clear Front Runner No other company is investing in solving the virtual enterprise supply chain issues like Oracle is. Oracle is in a unique position to become the gold standard in this market space. We have the infrastructure of Oracle technology. We already have an Oracle Fusion DOO application which embraces the best of what's required in this area. And we're absolutely committed to extending our Fusion solution to other use cases and delivering even more business value.

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  • How to add an explorer context menu for a file extension ?

    - by asksuperuser
    I inspired from my other question here http://superuser.com/questions/129755/how-to-get-open-command-window-here-while-clicking-on-exe-not-on-parent-folder and tried this Windows Registry Editor Version 5.00 [HKEY_CURRENT_USER\Software\Classes\.sln] [HKEY_CURRENT_USER\Software\Classes\.sln\shell] [HKEY_CURRENT_USER\Software\Classes\.sln\shell\countlines] @="countlines" [HKEY_CURRENT_USER\Software\Classes\.sln\shell\countlines\command] @="c:\\countlines\\countlines.exe" %1 but it doesn't work.

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  • Framework 4 Features: Summary of Security enhancements

    - by Anthony Shorten
    In the last log entry I mentioned one of the new security features in Oracle Utilities Application Framework 4.0.1. Security is one of the major "tent poles" (to borrow a phrase from Steve Jobs) in this release of the framework. There are a number of security related enhancements requested by customers and as a result of internal reviews that we have introduced. Here is a summary of some of the security enchancements we have added in this release: Security Cache Changes - Security authorization information is automatically cached on the server for performance reasons (security is checked for every single call the product makes for all modes of access). Prior to this release the cache auto-refreshed every 30 minutes (or so). This has beem made more nimble by supporting a cache refresh every minute (or so). This means authorization changes are reflected quicker than before. Business Level security - Business Services are configurable services that are based upon Application Services. Typically, the business service inherited its security profile from its parent service. Whilst this is sufficient for most needs, it is now required to further specify security on the Business Service definition itself. This will allow granular security and allow the same application service to be exposed as different Business Services with their own security. This is particularly useful when you base a Business Service on a query zone. User Propogation - As with other client server applications, the database connections are pooled and shared as needed. This means that a common database user is used to access the database from the pool to allow sharing. Unfortunently, this means that tracability at the database level is that much harder. In Oracle Utilities Application Framework V4 the end userid is now propogated to the database using the CLIENT_IDENTIFIER as part of the Oracle JDBC connection API. This not only means that the common database userid is still used but the end user is indentifiable for the duration of the database call. This can be used for monitoring or to hook into Oracle's database security products. This enhancement is only available to Oracle Database customers. Enhanced Security Definitions - Security Administrators use the product browser front end to control access rights of defined users. While this is sufficient for most sites, a new security portal has been introduced to speed up the maintenance of security information. Oracle Identity Manager Integration - With the popularity of Oracle's Identity Management Suite, the Framework now provides an integration adapter and Identity Manager Generic Transport Connector (GTC) to allow users and group membership to be provisioned to any Oracle Utilities Application Framework based product from Oracle's Identity Manager. This is also available for Oracle Utilties Application Framework V2.2 customers. Refer to My Oracle Support KBid 970785.1 - Oracle Identity Manager Integration Overview. Audit On Inquiry - Typically the configurable audit facility in the Oracle Utilities Application Framework is used to audit changes to records. In Oracle Utilities Application Framework the Business Services and Service Scripts could be configured to audit inquiries as well. Now it is possible to attach auditing capabilities to zones on the product (including base package ones). Time Zone Support - In some of the Oracle Utilities Application Framework based products, the timezone of the end user is a factor in the processing. The user object has been extended to allow the recording of time zone information for use in product functionality. JAAS Suport - Internally the Oracle Utilities Application Framework uses a number of techniques to validate and transmit security information across the architecture. These various methods have been reconciled into using Java Authentication and Authorization Services for standardized security. This is strictly an internal change with no direct on how security operates externally. JMX Based Cache Management - In the last bullet point, I mentioned extra security applied to cache management from the browser. Alternatively a JMX based interface is now provided to allow IT operations to control the cache without the browser interface. This JMX capability can be initiated from a JSR120 compliant JMX console or JMX browser. I will be writing another more detailed blog entry on the JMX enhancements as it is quite a change and an exciting direction for the product line. Data Patch Permissions - The database installer provided with the product required lower levels of security for some operations. At some sites they wanted the ability for non-DBA's to execute the utilities in a controlled fashion. The framework now allows feature configuration to allow delegation for patch execution. User Enable Support - At some sites, the use of temporary staff such as contractors is commonplace. In this scenario, temporary security setups were required and used. A potential issue has arisen when the contractor left the company. Typically the IT group would remove the contractor from the security repository to prevent login using that contractors userid but the userid could NOT be removed from the authorization model becuase of audit requirements (if any user in the product updates financials or key data their userid is recorded for audit purposes). It is now possible to effectively diable the user from the security model to prevent any use of the useridwhilst retaining audit information. These are a subset of the security changes in Oracle Utilities Application Framework. More details about the security capabilities of the product is contained in My Oracle Support KB Id 773473.1 - Oracle Utilities Application Framework Security Overview.

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  • Reliable way of generating unique hardware ID

    - by mr.b
    Question: what's the best way to accomplish following. I have to come up with unique ID for each networked client, such that: it (ID) should persist once client software is installed on target computer, and should continue to persist if software is re-installed on same computer and same OS installment, it should not change if hardware configuration is modified in most ways (except changing the motherboard) When hard drive with client software installed is cloned to another computer with identical hardware configuration (or, as similar as possible), client software should be aware of that change. A little bit of explanation and some back-story: This question is basically age old question that also touches topic of software copy-protection, as some of mechanisms used in that area are mentioned here. I should be clear at this point that I'm not looking for a copy-protection scheme. Please, read on. :) I'm working on a client-server software that is supposed to work in local network. One of problems I have to solve is to identify each unique client in network (not so much of a problem), so that I can apply certain attributes to every specific client, retain and enforce those attributes during deployment lifetime of a specific client. While I was looking for a solution, I was aware of following: Windows activation system uses some kind of heavy fingerprinting mechanism, that is extremely sensitive to hardware modifications, Disk imaging software copies along all Volume IDs (tied to each partition when formatted), and custom, uniquely generated IDs during installation process, during first run, or in any other way, that is strictly software in its nature, and stored in registry or on hard drive, so it's very easy to confuse two Obvious choice for this kind of problem would be to find out BIOS identifiers (not 100% sure if this is unique through identical motherboard models, though), as that's the only thing I can rely on, that isn't duplicated, transferred by cloning, and that can't be changed (at least not by using some user-space program). Everything else fails as either being not reliable (MAC cloning, anyone?), or too demanding (in terms that it's too sensitive to configuration changes). Am I missing something obvious here? Sub-question that I'd like to ask is, am I doing it correctly, architecture-wise? Perhaps there is a better tool for task that I have to accomplish... Another approach I had in mind is something similar to handshake mechanism, where server maintains internal lookup table of connected client IDs (which can be even completely software-based and non-unique at any given moment), and tells client to come up with different ID during handshake, if duplicate ID is provided upon connection. That approach, unfortunately, doesn't play nicely with one of requirements to tie attributes to specific client during lifetime.

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  • Pella Increases Online Appointment Scheduling and Rapidly Personalizes and Updates Marketing Initiatives

    - by Michael Snow
    Originally posted on Oracle Customers page.Oracle Customer: Pella CorporationLocation:  Pella, IowaIndustry: Industrial Manufacturing Employees:  7,100 Pella Corporation is an innovative leader in creating a better view for homes and businesses by designing, testing, manufacturing, and installing quality windows and doors for new construction, remodeling, and replacement applications. A family-owned company, Pella has an 88-year history of innovation and, today, is the second-largest manufacturer in the country of windows and doors, including patio, entry, and storm doors. The company has 10 manufacturing facilities in United States and window and door showrooms across the United States and Canada. In-home consultations are an important part of Pella’s sales process. Several years ago, the company launched an online appointment scheduling tool to improve customer convenience. While the functionality worked well, the company wanted to increase online conversion rates and decrease the number of incomplete, online appointment schedules. It also wanted to give its business analysts and other line-of-business personnel the ability to update the scheduling tool and interface quickly, without needing IT team intervention and recoding, to better capitalize on opportunities and personalize the interface for specific markets. Pella also looked to reduce IT complexity by selecting a system that integrated easily with its Oracle E-Business Suite Release 12.1 enterprise applications.Pella, which has a large Oracle footprint, selected Oracle WebCenter Sites as the foundation for its new, real-time appointment scheduling application. It used the solution to re-engineer the scheduling process and the information required to set up an appointment. Just a few months after launch, it is seeing improvement in the number of appointments booked online and experiencing fewer abandoned appointments during the scheduling process. As important, Pella can now quickly and easily make changes to images, video, and content displayed on the scheduling tool interface, delivering greater business agility. Previously, such changes required a developer and weeks of coding and testing. Today, a member of Pella’s business analyst team can complete the changes in hours. This capability enables Pella to personalize the Web experience for customers. For example, it can display different products or images for clients in different regions.The solution is also highly scalable. Pella is using Oracle WebCenter Sites for appointment scheduling now and plans to migrate Pella.com, its configurator tool, and dealer microsites onto the platform. Further, Pella plans to leverage the solution to optimize mobile devices. “Moving ahead, we expect to extensively leverage Oracle WebCenter Sites to gain greater flexibility in updating the Web experience, thanks to the ability to make updates quickly without developer resources. Segmentation and targeting capabilities will allow us to create a more personalized experience across both traditional and mobile platforms,” said Teri Lancaster, IT manager, customer experience applications, Pella Corporation. A word from Pella Corporation "Oracle WebCenter Sites?from the start?delivered important benefits. We’ve redesigned the online scheduling process and are seeing more potential customers completing consultation bookings online. More important, the solution opens a world of other possibilities as we plan to migrate Pella.com and our dealer microsites to the platform, and leverage it to optimize the Web experience for our mobile devices.” – Teri Lancaster, IT Manager, Customer Experience Applications, Pella Corporation Oracle Product and Services Oracle WebCenter Sites Why Oracle Pella has a long-standing relationship with Oracle. “We look to Oracle first for a solution. Our Oracle account team came to us with several solutions, and Oracle WebCenter Sites delivered the scalability, ease-of-use, flexibility, and scalability that we required for the appointment scheduling initiative and other Web projects on the horizon, including migrating Pella.com and optimizing our site for mobile platforms,”said Teri Lancaster, IT manager, customer experience applications, Pella Corporation. Implementation Process The Pella implementation team, working with Oracle partner Element Solutions, LLC, integrated the appointment setting application with Pella.com as well as the company’s Oracle E-Business Suite customer relationship management applications. Using Oracle WebCenter Site’s development tools and subversion capabilities to develop the application, the Element Solutions and Pella teams could work remotely and collaboratively, accelerating deployment. Pella went live with the new scheduling tool in just six months. Partner Oracle PartnerElement Solutions, LLC Element Solutions was instrumental at every major stage of the project, including design creation and approval, development, training, and rollout. “Element Solutions was a vital partner for our Oracle WebCenter Sites initiative. The team provided guidance, and more important, critical knowledge transfer at every stage?which equipped us to get the most out of this powerful and versatile solution. We were definitely collaboration partners,” Lancaster said. Resources Pella Corporation Upgrades Enterprise Applications to Continue to Improve Manufacturing Efficiency Thousands of Customers Successfully and Smoothly Upgrade to Oracle E-Business Suite 12.1 for New Functionality, Lower Operating Costs and Improved Shared Operations Managing the Virtual World

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  • rails question find no result

    - by Small Wolf
    Hey.Guys! Now .I have a question ,i want someone to help me to solve it ,the log of the problem like the under text >> Department.find(EmeReference.find(:all,:select =>:ref_config_id,:conditions=>"emergency_id = 1")) ActiveRecord::RecordNotFound: Couldn't find Department with ID=0 from /usr/lib/ruby/gems/1.8/gems/activerecord-2.3.2/lib/active_record/base.rb:1591:in `find_one' from /usr/lib/ruby/gems/1.8/gems/activerecord-2.3.2/lib/active_record/base.rb:1574:in `find_from_ids_without_cache' from (__DELEGATION__):2:in `__send__' from (__DELEGATION__):2:in `find_from_ids_without_cache' from /usr/lib/ruby/gems/1.8/gems/nkallen-cache-money-0.2.5/lib/cash/query/abstract.rb:158:in `find_from_keys' from /usr/lib/ruby/gems/1.8/gems/nkallen-cache-money-0.2.5/lib/cash/query/primary_key.rb:31:in `miss' from /usr/lib/ruby/gems/1.8/gems/nkallen-cache-money-0.2.5/lib/cash/query/abstract.rb:66:in `hit_or_miss' from /usr/lib/ruby/gems/1.8/gems/nkallen-cache-money-0.2.5/lib/cash/accessor.rb:17:in `call' from /usr/lib/ruby/gems/1.8/gems/nkallen-cache-money-0.2.5/lib/cash/accessor.rb:17:in `fetch' from /usr/lib/ruby/gems/1.8/gems/nkallen-cache-money-0.2.5/lib/cash/accessor.rb:29:in `get' from /usr/lib/ruby/gems/1.8/gems/nkallen-cache-money-0.2.5/lib/cash/query/abstract.rb:65:in `hit_or_miss' from /usr/lib/ruby/gems/1.8/gems/nkallen-cache-money-0.2.5/lib/cash/query/abstract.rb:18:in `perform' from /usr/lib/ruby/gems/1.8/gems/nkallen-cache-money-0.2.5/lib/cash/query/primary_key.rb:17:in `perform' from /usr/lib/ruby/gems/1.8/gems/nkallen-cache-money-0.2.5/lib/cash/query/abstract.rb:7:in `perform' from /usr/lib/ruby/gems/1.8/gems/nkallen-cache-money-0.2.5/lib/cash/finders.rb:29:in `find_from_ids' from /usr/lib/ruby/gems/1.8/gems/activerecord-2.3.2/lib/active_record/base.rb:616:in `find' from (irb):135 that's the question! Thank your and best regards!

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  • WebApps tendency

    - by Narek
    There is a strong tendency of making web apps and even seems that very soon a lot of features will be available online so that for every day use people will have all necessary software free online and they will not need to install any software locally. Only specific (professional) tools that usually people don’t use at home will not be available as a web app. So my question, how do you imagine selling software that was necessary for everyday use and was not free (seems they can't make money any more by selling their product – no need of those products). And what disadvantages have web apps, that is to say, what is bad to use software online compared with having the same software locally (please list)? Please do not consider this question not connected with programming, as I would like to have a little statistics from professional programmers who are aware from nowday’s tendency of software and programming. Thanks.

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  • WCF DataContracts and underlying data structures

    - by Xerx
    I am wondering what makes sense in relation to what objects to expose through a WCF service - should I add WCF Serialization specifications to my business entities or should I implement a converter that maps my business entities to the DataContracts that I want to expose through my WCF service? Right now I have entities on different levels: DataAccess, Business and Contract. I have converters in place that can map entities from DataAccess to Business and from Business to Contract and vice versa. Implementing and Maintaining those is time consuming and pretty tedious. What are best practices in relation to this? If I were using an OR/M such as NHibernate or Entity Framework should I be exposing the entities from the ORM directly or should I abstract them the same way I am doing now? Thanks in advance.

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  • Five Things Learned at the BSR Conference in San Francisco on Nov 2nd-4th

    - by Evelyn Neumayr
    The BSR Conference 2011—“Redefining Leadership”—held from Nov 2nd to Nov 4th in San Francisco, with Oracle as one of the main sponsors, saw senior business executives, civil society representatives, and other experts from around the world gathering to share strategies and insights on the future of sustainability. The general conference sessions kicked off on November 2nd with a plenary address by former U.S. Vice President Al Gore. Other sessions were presented by CEOs of the caliber of Carl Bass (Autodesk), Brian Dunn (Best Buy), Carlos Brito (Anheuser-Busch InBev) and Ofra Strauss (Strauss Group). Here are five key highlights from the conference: 1.      The main leadership challenge is integrating sustainability into core business functions and overcoming short-termism. The “BSR GlobeScan State of Sustainable Business Poll 2011” - a survey of nearly 500 business leaders from 300 member companies - shows that 84% of respondents are optimistic that global businesses will embrace CSR/sustainability as part of their core strategies and operations in the next five years but consider integrating sustainability into their core business functions the key challenge. It is still difficult for many companies that are committed to the sustainability agenda to find investors that understand the long-term implications and as Al Gore said “Many companies are given the signal by the investors that it is the short term results that matter and that is a terribly debilitating force in the market.” 2.      Companies are required to address increasing compliance requirements and transparency in their supply chain, especially in relation with conflict minerals legislation and water management. The Dodd-Frank legislation, OECD guidelines, and the upcoming Securities and Exchange Commission (SEC) rules require companies to monitor upstream the sourcing of tin, tantalum, tungsten, and gold, but given the complexity of this issue companies need to collaborate and partner with peer companies in their industry as well as in other industries to understand how to address conflict minerals in their supply chains. The Institute of Public and Environmental Affairs’ (IPE) China Water Pollution Map enables the public to access thousands of environmental quality, discharge, and infraction records released by various government agencies. Empowered with this information, the public has the opportunity to place greater pressure on polluting companies to comply with environmental standards and create solutions to improve their performance. 3.      A new standard for reporting on supply chain greenhouse gas emissions is available. The New “Scope 3” Supply Chain Greenhouse Gas Inventory Standard, released on October 4th 2011, is the only international greenhouse gas emissions standard that accounts for the full lifecycle of a company’s products. It provides a framework for companies to account for indirect emissions outside of energy use, such as transportation, manufacturing, and distribution, and it incorporates both upstream and downstream impacts of a product. With key investors now listing supplier vulnerability to rising energy prices and disruptions of service as a key concern, greenhouse gas (GHG) management isn’t just for leading companies but a necessity for any business. 4.      Environmental, social, and corporate governance (ESG) reporting is becoming increasingly important to investors and other stakeholders. While European investors have traditionally driven the ESG agenda, U.S. investors are increasingly including ESG data in their analyses. This trend will likely increase as stakeholders continue to demand that an ESG lens be applied to their investments. Investors are increasingly looking to partner on sustainability, as they see the benefits of ESG providing significant returns on investment. 5.      Software companies are offering an increasing variety of solutions to help drive changes and measure performance internally, in supply chains, and across peer companies. The significant challenge is how to integrate different software systems to facilitate decision-making based on a holistic understanding of trade-offs. Jon Chorley, Chief Sustainability Officer and Vice President, Supply Chain Management Product Strategy at Oracle was a panelist in the “Trends in Sustainability Software” session and commented that, “How we think about our business decisions really comes down to how we think about cost. And as long as we don’t assign a cost to things that have an environmental impact or social impact, then we make decisions based on incomplete information. If we could include that in the process that determines ‘Is this product profitable? we would then have a much better decision.” For more information on BSR visit www.brs.org. You can also view highlights of the plenary session at http://www.bsr.org/en/bsr-conference/session-summaries/2011. Oracle is proud to be a sponsor of this BSR conference. By Elena Avesani, Principal Product Strategy Manager, Oracle          

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  • please help me with this jscroller up and jscroller endless

    - by small
    please help me to find a solution on this coding <div id="side_forums_pane" class="side_pane" style="display:none; height:330px;width:260px"> <div class="jscroller2_up jscroller2_speed-19 jscroller2_mousemove" style="height:105px;align:left;left:2px;right:2px;width:160px;overflow:hidden;"> <b style="text-decoration:underline">Coming Soon..</b><br/> Your Own Classifieds Section<hr size='1' color='silver'/> <b style="text-decoration:underline">Coming Soon..</b><br/> Your Own Classifieds Section<hr size='1' color='silver'/> <b style="text-decoration:underline">Coming Soon..</b><br/> Your Own Classifieds Section<hr size='1' color='silver'/> <b style="text-decoration:underline">Coming Soon..</b><br/> Your Own Classifieds Section<hr size='1' color='silver'/> </div> <div class="jscroller2_up_endless jscroller_speed-19"> <b style="text-decoration:underline">Coming Soon..</b><br/> Your Own Classifieds Section<hr size='1' color='silver'/> <b style="text-decoration:underline">Coming Soon..</b><br/> Your Own Classifieds Section<hr size='1' color='silver'/> <b style="text-decoration:underline">Coming Soon..</b><br/> Your Own Classifieds Section<hr size='1' color='silver'/> </div> </div>

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  • 3 Trends for SMBs around Social, Mobile, and Sensor

    - by Socially_Aware_Enterprise
    While I often am talking to big companies or discussing enterprise solutions. There are times when individuals ask me about Small or Medium sized business trends.  Interestingly,  the Enterprise Social, Mobile, and Sensor initiatives I regularly discuss are in fact related to even the Mom and Pop storefront. The eco-system of new service players in the Social-Mobile-Sensor space generally emerge developing partnerships with enterprises as they develop and bring economy to scale to their services for the larger market. And of course Oracle has an entire division dedicated for delivering products and support to help emerging companies compete without the need to open an industrial strength credit line.. So here are some trends that we are helping large enterprises to deploy today, but small and medium businesses should be able to take advantage of by the end of this year and starting into 2015. 1) The typical small business is generally "Localized". But the ability to be "Hyper-Localized" will come as location based services become ubiquitous. Many small businesses have one or several storefronts and theirs are typically within a single regional economic footprint. While the internet provides global reach, it will be the businesses that invest in social, mobile and local that will win in the end.  Of course I am a huge SoMoLo evangelist. The SMBs' content and targeting with platforms for Geo-Fencing, Geo-Conquesting and Path-Matching to HHI are all going to be accessible to them, if not for Mobile Apps, then via Mobile messaging in Social Networks that offer it.. Expect to be able to target FaceBook messaging not by city, but by store or mall… This makes being able to be "Hyper-Local" even more important. And with new proximity services coming online more than ever before, SMBs will operate and service customers with pinpoint accuracy right down to where they stand in an aisle. Geo-Conquesting will be huge for small players to place ads when customers pass through competitors regions. Car Dealers are doing this now.. But also of course iBeacons are now very cheap and getting easier to put in retail stores. The ability for sales to happen anywhere in the store via a mobile phone or tablet is huge, as it will give the small shop the flexibility to not have to "Guard the Register" as more or most transactions will be digital. Thus, M-Commerce and T-Commerce will change the job of cashier dramatically.. 2) Intra-Brand Advocacy, the idea now is that rather than just depend on your trusty social media manager and his team, you are going to push more and more individuals with expertise inside the organization to help manage, reach-out, and utilize social channels to manage the incoming questions and answers customers need. While for years CRM was the tool of the enterprise, today CRMs enable this now "Salesforce et al" capability to trickle throughout the company. This gives greater pressure to organize roles, but also flatten out the organization. Internal collaboration around topics and customer needs is going to be the key for SMBs to finally get serious about customer experiences. Their customers are online and in social networks. This includes not just B2C SMBs but also B2B companies as well. Don't believe me? To find the players just use hashtag #SocialSelling and you will see… 3) The Visual Networks will begin to move from Content Aggregators to Content Collaboration platforms, which means Pinterest, Instagram, Vine, & others will begin to move to add more features brands want, first marketing platforms, rather than unique brand partnerships as they do today, but this will open ways for SMBs to engage with clear brand messaging and metrics. Eventually providing more "Collaboration" between Brand and Consumer.. Don't think for a minute Facebook bought Oculus Rift so you could see your timeline in 3-D. The Social Networks I advise customers to invest in are ones that are audio and visual intrinsically. Players from SoundCloud to Pinterest are deploying ways for brands to harness their interactive visual or audio based social networks to sell ad units aka brand messaging. While the Social Media revolution is going on, the emphasis was on the social, today it more and more about the media in social, that enterprises soon small and medium businesses will be connected to. 

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  • Can't see or add Website Data Sources in RDLC report in ASP.NET MVC

    - by RobertC
    In the RDLC report, in Design view in Visual Studio 2008, we don't see anything in the Website Data Sources tab and the button to Add New Data Source is grayed out. Only the Refresh button is enabled, and clicking it doesn't do anything. Our business logic layer returns Lists of business objects and the business logic and business object projects are both referenced by the MVC project. This is an MVC app, so there is no App_Code folder. How do we get our business objects to appear in the Website Data Sources list so we can drag and drop fields from the object onto our RDLC report?

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  • get the params from the querystring

    - by Small Wolf
    In Rails, I have a question on how to get the multiple params ! for example: the string in log like this Processing ConfigurationsController#emergency_config (for 192.168.1.124 at 2010-05-31 11:45:53) [POST] Parameters: {"authenticity_token"=>"I3GPKyrjmDRLkMIxFVS/47mgEI4ETO/+YW+R8R5Q2GM=", "tid"=>"1", "emergency"=>{"department"=>["1", "2", "3", "4", "5", "6", "7", "8"]}} so,how can i get the department values from it? who can tell me the answer? thank you!

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  • get a array use params

    - by Small Wolf
    Hey,Guys! In rails , I met a question! when i use the multiple select ,i don't know ,how can i get the all parameter values ,it likes in javaEE, String[] strs=request.getParameters("aaa"); so,who can tell me the method in rails to realize the function? Thank you in advance!

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  • A question in rails db:migrate

    - by Small Wolf
    Now , I execute the command line "rake db:migrate" on the window OS, but I got the problem in the console. it print couldn't find HOME environment -- expanding~/.ruby-uuid'` who can help me to solve this ? Thank you and best regards!

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  • Examine your readiness for managing Enterprise Private Cloud

    - by Anand Akela
    Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Cloud computing promises to deliver greater agility to meet demanding  business needs, operational efficiencies, and lower cost. However these promises cannot be realized and enterprises may not be able to get the best value out of their enterprise private cloud computing infrastructure without a comprehensive cloud management solution . Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman","serif";} Take this new self-assessment quiz that measures the readiness of your enterprise private cloud. It scores your readiness in the following areas and discover where and how you can improve to gain total cloud control over your enterprise private cloud. Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Complete Cloud Lifecycle Solution Check if you are ready to manage all phases of the building, managing, and consuming an enterprise cloud. You will learn how Oracle can help build and manage a rich catalog of cloud services – whether it is Infrastructure-as-a-Service, Database-as-a-Service, or Platform-as-a-Service, all from a single product. Integrated Cloud Stack Management Integrated management of the entire cloud stack – all the way from application to disk, is very important to eliminate the integration pains and costs that customers would have to otherwise incur by trying to create a cloud environment by integrating multiple point solutions. Business-Driven Clouds It is critical that an enterprise Cloud platform is not only able to run applications but also has deep business insight and visibility. Oracle Enterprise Manager 12c enables creation of application-aware and business-driven clouds that has deep insight into applications, business services and transactions. As the leading providers of business applications and the middleware, we are able to offer you a cloud solution that is optimized for business services. Proactive Management Integration of the enterprise cloud infrastructure with support can allow cloud administrators to benefit from Automatic Service Requests (ASR), proactive patch recommendations, health checks and end-of-life advisory for all of the technology deployed within cloud. Learn more about solution for Enterprise Cloud and Cloud management by attending various sessions , demos and hand-on labs at Oracle Open World 2012 . Stay Connected: Twitter |  Face book |  You Tube |  Linked in |  Newsletter

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