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• Solaris at LISA 2011

  - by dminer

  As is our custom, the Solaris team will be out in force at the USENIX LISA conference; this year it's in Boston so it's sort of a home game for me for a change.  The big event we'll have is Tuesday, December 6, the Oracle Solaris 11 Summit Day.  We'll be covering deployment, ZFS, Networking, Virtualization, Security, Clustering, and how Oracle apps run best on Solaris 11.  We've done this the past couple of years and it's always a very full day.On Wednesday, December 7, we've got a couple of BOF sessions scheduled back-to-back.  At 7:30 we'll have the ever-popular engineering panel, with all of us who are speaking at Tuesday's summit day there for a free-flowing discussion of all things Solaris.  Following that, Bart & I are hosting a second BOF at 9:30 to talk more about deployment for clouds and traditional data centers.Also, on Wednesday and Thursday we'll have a booth at the exhibition where there'll be demos and just a general chance to talk with various Solaris staff from engineering and product management.The conference program looks great and I look forward to seeing you there!

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• What have you learned from the bugs you helped discover and fix?

  - by Ethel Evans

  I liked the core of this question, and wanted to re-ask it in a way that made it less about 'fun' and more about 'What do these past mistakes tell us about how we can write and test software better?' As an SDET, I'm always looking for anecdotes about new and interesting ways that programs can fail. I've learned a lot from these tales in the past, and would like to get that from the intelligent people in this community as well. I'd be interested in hearing what the issue was, how it was caught, if you think there was anything that could have reasonably done to catch it earlier or to avoid the same issue on later projects, and any other interesting lessons you took away from this bug. Please only write about bugs you personally were involved with, ideally on a project you worked on (e.g., no "10 years before I was born, this happened and it was FUNNY!" answers). Please vote up answers that are thought-provoking or could change how you develop or test in some way, so this isn't just 'social fun'. Try to avoid voting up something just because it was funny.

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• Arrow ECS Oracle OpenWorld update

  - by mseika

  A date to mark in your diaries now! On Tuesday 23rd October will be holding our post Oracle OpenWorld Oracle. Covering all the important announcements from Oracle OpenWorld, this must attend event will be held in the Royal Exchange, London. The full agenda and speaker line up is being finalised but we will cover all the major strategy and product announcements from Oracle OpenWorld, FY 13 Channel Strategy and Partnering with Arrow ECS. Oracle OpenWorld a Channel Perspective, David Tweddle - Head of UK Alliance and Channel Hardware Announcements, Christopher Lindsay - Oracle Hardware EMEA Software Announcements, speaker to be confirmed Arrow ECS Focus and Strategy, Simon Rushbrook - Business Development Manager, Arrow ECS Summary and close, Nick Tinsley - Sales Director Who should attend? The event is subject Oracle NDA and is aimed at sales and pre-sales personal within your organisation. This event will commence at 12.30 with lunch, presentations will start at 1.30 and will close at 4.30 followed by drinks and networking. Full details to follow shortly but save the date and register now. Date & Time Tuesday 23rd October 201212.30pm - 4.30pm Post event drinks will be servedfrom 4.30pm Location London OfficeEntrance 2, Fourth Floor,The Royal Exchange,London, EC3V 3LN Click here for directions >

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• Minimize Apps to the System Tray in Windows with MoveToTray

  - by Asian Angel

  Would you like an easy way to minimize apps to the System Tray in Windows and keep your Taskbar clear of clutter? Then all you need is the MoveToTray app to make it happen. MoveToTray does not require installation. Just double click on the exe file or create a shortcut to the app to activate it. When you see the icon for MoveToTray appear in the System Tray you are ready to minimize those apps. To minimize the active app window use the keyboard shortcut “Ctrl + Alt + M” and watch it instantly disappear to the System Tray. To maximize the window simply double click on the app’s icon in the System Tray. Sometimes an app’s regular icon will not display in the System Tray and a copy of MoveToTray’s icon will appear in its’ place (i.e. Paint.NET in our example). Note: There may occasionally be an app that will not minimize to the System Tray. Only one (CubicExplorer) would not minimize during our tests. Download MoveToTray at Softpedia View the Original Blog Post on MoveToTray HTG Explains: What’s the Difference Between the Windows 7 HomeGroups and XP-style Networking?Internet Explorer 9 Released: Here’s What You Need To KnowHTG Explains: How Does Email Work?

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• Ensure Payroll Success with PeopleSoft Year-End Training for U.S. and Canada

  - by Breanne Cooley

  Year-end payroll processing and reporting is a requirement for your business. If you're responsible for completing these processes in either Canada or the United States using the PeopleSoft Payroll application, and if you're new to PeopleSoft Payroll or to performing these processes, consider enrolling in Oracle University's expert training. Our PeopleSoft Payroll specialists will guide you through the necessary steps to ensure you can smoothly and successfully perform your job. Training is specific to the country for which you are performing the processing and reporting. Training lasts one day and is delivered in our Live Virtual Class Format, which helps you avoid travel during this busy season. Here's the training we recommend: PeopleSoft Year-End Payroll - U.S. This course teaches you how to complete U.S. year-end processing and reporting using PeopleSoft Payroll for North America, step-by-step. Update tax reporting setup tables and update employees' income and tax records. Load each employee's year-end data into a single year-end record for processing and reporting.  Identify reports needed to reconcile the year-end data. Correct tax balances and other data as necessary. Generate final print and online W-2 forms and prepare the electronic file for the Social Security Administration.  Enter corrected W-2 information and print a W-2c form. Report periodic retirement distributions and related tax withholding amounts on form 1099-R.   Please Note: this course is intended for organizations using PeopleSoft release 8.81 or higher. PeopleSoft Year-End Payroll – Canada This course covers the steps necessary to perform Canadian year-end processing using Oracle's PeopleSoft Payroll for North America. Explore adjustments, balances, year-end slip processing, common pitfalls and errors and balancing reports.  Produce accurate year-end reporting results such as T4, T4A, RL-1 and RL-2.  Please Note: this course is intended for organizations using PeopleSoft release 8.81 or higher. See you in class! -Oracle University Marketing Team 

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• BCM2046B1 Bluetooth Dongle connection problem

  - by Andfoy

  Well i have a Blueooth dongle with an BCM2046 IC intrregated, my problem is that when i connect it, Ubuntu recognize it, but it don't work whe i try to scan or scan the PC from other device, i replaced the default Gnome Bluetooth manager and i installed Blueman, but the problem presists. The Bluetooth LED indicator appears to be "working". I'm using 11.10 Oneiric Ocelot hcitool dev: Devices: hci0 89:21:XX:XX:XX:XX lsusb: Bus 002 Device 003: ID 0a5c:4500 Broadcom Corp. BCM2046B1 USB 2.0 Hub (part of BCM2046 Bluetooth) Bus 002 Device 004: ID 0a5c:2100 Broadcom Corp. Bluetooth 2.0+eDR dongle hciconfig -a: hci0: Type: BR/EDR Bus: USB BD Address: 89:21:XX:XX:XX:XX ACL MTU: 1017:8 SCO MTU: 64:0 UP RUNNING PSCAN ISCAN RX bytes:1329 acl:0 sco:0 events:40 errors:0 TX bytes:671 acl:0 sco:0 commands:35 errors:0 Features: 0xff 0xff 0x8d 0xfe 0x9b 0xf9 0x00 0x80 Packet type: DM1 DM3 DM5 DH1 DH3 DH5 HV1 HV2 HV3 Link policy: RSWITCH HOLD SNIFF PARK Link mode: SLAVE ACCEPT Name: 'ubuntu-0' Class: 0x4a0100 Service Classes: Networking, Capturing, Telephony Device Class: Computer, Uncategorized HCI Version: 2.0 (0x3) Revision: 0x4000 LMP Version: 2.0 (0x3) Subversion: 0x430e Manufacturer: Broadcom Corporation (15) Sorry for my English and thanks for any hints.

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• Leading Analyst Firm Positions Oracle in Leaders Quadrant for Web Content Management

  - by Christie Flanagan

  Gartner, Inc. has named Oracle a Leader in its latest “Magic Quadrant for Web Content Management.” Gartner’s Magic Quadrants position vendors within a particular quadrant based on their completeness of vision and their ability to execute on that vision. According to Gartner, “WCM plays an increasingly important role in business performance. It has become the central point of coordination for initiatives involving the enterprise's online presence, and these initiatives have become more sophisticated and more important to enterprises' business strategies. Thus, WCM is key for organizations wishing to execute a strategy of OCO (online channel optimization) that embraces areas such as customer experience management, e-commerce, digital marketing, multichannel marketing and website consolidation.” Gartner continued, “Leaders should drive market transformation. Leaders have the highest combined scores for Ability to Execute and Completeness of Vision. They are doing well and are prepared for the future with a clear vision and a thorough appreciation of the broader context of OCO. They have strong channel partners, a presence in multiple regions, consistent financial performance, broad platform support and good customer support. In addition, they dominate in one or more technologies or vertical markets. Leaders are aware of the ecosystem in which their offerings need to fit. Leaders can: demonstrate enterprise deployments’ offer integration with other business applications and content repositories; provide a vertical-process or horizontal-solution focus.” Oracle WebCenter, the engagement platform powering exceptional experiences for customers, employees and partners, connects people and information by bringing together the most complete portfolio of portal, Web experience management, content, social, and collaboration technologies into a single integrated product suite. Oracle WebCenter also provides the foundation for Oracle Fusion Middleware and Oracle Fusion Applications to deliver a next-generation user experience.  To see the latest reports, webcasts and demonstrations about Oracle's web experience management solution, Oracle WebCenter Sites, please visit our Connected Customer Experience Resource Center.

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• Support Question? Immediate response!

  - by Alliances & Channels Redaktion

  In the support case, it usually has to go fast - as it is well if you have already resolved fundamental questions in advance. For all partners who wish to learn more about support topics, about the use of the SI number, about My Oracle Support, the exact sequence of support processes and service request edits or simply about the Oracle Support Portfolio, it is advisable to visit the Oracle Partner Days. There Oracle Support in the exhibition area is represented with an information booth! Our team will be there individually on general and very specific questions, such as: - What are my rights with which partner SI number? - How do I open or escalate a service request? - What should I do when a service request is processed in the U.S.? - What exactly is Platinum Support? - Can we use Platinum Support as a partner? - How can I use "My Oracle Support" efficiently? Incidentally: The participation at the Oracle Partner Day is also worthwhile, if you are already a Support Professional. As always attracts a varied program of training opportunities, information, networking and entertainment! Please register here for the Oracle Partner Days: 22. 10.2013 Montreux/ Switzerland 29.10.2013 Zürich/ Switzerland 29.10.2013 Utrecht/ Netherlands 07.11.2013 Gent/ Belgium

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• Sell More, Know More, Grow More with Oracle Sales Cloud - Webcast Oct 22nd

  - by Richard Lefebvre

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 Today’s sales reps spend 78 percent of their time searching for information and only 22 percent selling. This inefficiency is costing you, your reps, and every prospect that stands to benefit from your products.  Join Oracle’s Thomas Kurian and Doug Clemmans as they explain: • How today’s sales processes have rendered many CRM systems obsolete • The secrets to smarter selling, leveraging mobile, social, and big data • How Oracle Sales Cloud enables smarter selling—as proven by Oracle’s own implementation of the solution Oracle experts will demo Oracle Sales Cloud to show you smarter selling in action. With Oracle Sales Cloud, reps sell more, managers know more, and companies grow more.  Date: Tuesday, October 22, 2013 Time: 18.00 CEST / 05.00 pm BST Free of Charge - Register here /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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• Pulling in changes from a forked repo without a request on GitHub?

  - by Alec

  I'm new to the social coding community and don't know how to proceed properly in this situation: I've created a GitHub Repository a couple weeks ago. Someone forked the project and has made some small changes that have been on my to-do. I'm thrilled someone forked my project and took the time to add to it. I'd like to pull the changes into my own code, but have a couple of concerns. 1) I don't know how to pull in the changes via git from a forked repo. My understanding is that there is an easy way to merge the changes via a pull request, but it appears as though the forker has to issue that request? 2) Is it acceptable to pull in changes without a pull request? This relates to the first one. I'd put the code aside for a couple of weeks and come back to find that what I was going to work on next was done by someone else, and don't want to just copy their code without giving them credit in some way. Shouldn't there be a to pull the changes in even if they don't explicitly ask you to? What's the etiquette here I may be over thinking this, but thanks for your input in advance. I'm pretty new to the hacker community, but I want to do what I can to contribute!

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• How-To Geek is Hiring a Geeky Writer – Here Are the Details

  - by The Geek

  Think you have the perfect combination of geek knowledge and writing skills? We’re looking for an experienced writer to join our team, and here are all the details. We need a new writer to cover topics surrounding Windows 7 or 8, home networking, home routers, security, media, troubleshooting, mobile devices, and many similar topics. We are not looking for writers that focus solely on Linux or tech news writers. Please apply if you have the following qualities: You must be a geek at heart. You must be able to put in plenty of time, work, and dedication. If you’re too busy already, don’t apply. You must be able to write articles that are easy to understand. You must be creative. You must generate ideas for articles on your own, and take suggestions like a pro. You must be at least 18 years old. You must have solid English writing skills. You must be able to write tips, how-to articles, explainers, guides, instructional articles, etc. Again, we are not looking for tech news writers. Here’s a couple of our previous articles so you can get an idea of what we’re looking for in terms of quality and content. Please make sure to look through these before you decide to apply. How-to Article: Make Your Own Windows 8 Start Button with Zero Memory Usage Explainer: HTG Explains: When Do You Need to Update Your Drivers? Explainer: HTG Explains: Why Do Hard Drives Show the Wrong Capacity in Windows? How-To Article: How to Factory Reset Your Android Phone or Tablet When It Won’t Boot How to Fix a Stuck Pixel on an LCD Monitor How to Factory Reset Your Android Phone or Tablet When It Won’t Boot Our Geek Trivia App for Windows 8 is Now Available Everywhere

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• Desktop Fun: Mountains Theme Wallpapers

  - by Asian Angel

  Do you love to go on hikes in the mountains and enjoy the scenery? Bring those sweeping views and a touch of the great outdoors to your desktop with our Mountains Theme Wallpaper collection. Note: Click on the picture to see the full-size image—these wallpapers vary in size so you may need to crop, stretch, or place them on a colored background in order to best match them to your screen’s resolution.         For more fun wallpapers be certain to visit our new Desktop Fun section. Similar Articles Productive Geek Tips Windows 7 Welcome Screen Taking Forever? Here’s the Fix (Maybe)Desktop Fun: Starship Theme WallpapersDesktop Fun: Underwater Theme WallpapersDesktop Fun: Forest Theme WallpapersDesktop Fun: Fantasy Theme Wallpapers TouchFreeze Alternative in AutoHotkey The Icy Undertow Desktop Windows Home Server – Backup to LAN The Clear & Clean Desktop Use This Bookmarklet to Easily Get Albums Use AutoHotkey to Assign a Hotkey to a Specific Window Latest Software Reviews Tinyhacker Random Tips DVDFab 6 Revo Uninstaller Pro Registry Mechanic 9 for Windows PC Tools Internet Security Suite 2010 Monitor Applications With Kiwi LocPDF is a Visual PDF Search Tool Download Free iPad Wallpapers at iPad Decor Get Your Delicious Bookmarks In Firefox’s Awesome Bar Manage Photos Across Different Social Sites With Dropico Test Drive Windows 7 Online

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• invitation: EMEA Hardware: Quarterly Partner Sales Update Roadshow

  - by mseika

  Dear Partner We are pleased to invite you to attend the first Oracle EMEA Hardware Quarterly Partner Sales Update Roadshow running in 10 different cities across EMEA. The 3 hour sales session will run in the afternoon in various locations. You can directly register under the "Register Now" button. Learn to Articulate the Oracle Hardware Business value proposition to your customers. Explain Oracle Hardware positioning versus the competition. Understand Oracle Hardware as best platform to run the complete Oracle-on-Oracle stack from Application to Disk Locations & Timings Date Country Location Timings 2nd July 2013   France  Paris 13.00 - 16.15 PM 2nd July 2013  Saudi Arabia  Riyadh 13.00 - 16.15 PM 4th July 2013  United Arab Emirates  Dubai 13.00 - 16.15 PM 8th July 2013  South Africa  Johannesburg 13.00 - 16.15 PM 9th July 2013  Germany  Frankfurt 14.00 - 17.15 PM 10th July 2013  Germany  Münich 14.00 - 17.15 PM 11th July 2013  Switzerland  Zürich 14.00 - 17.15 PM 15th July 2013  United Kingdom  Reading 13.00 - 16.15 PM 17th July 2013  Spain  Madrid 14.00 - 17.15 PM 18th July 2013  Italy  Milan 13.00 - 16.15 PM Price: FREE Find your location and book your seat here! We hope you will take maximum advantage of these great learning and networking opportunities and look forward to welcoming you to your nearest event! Best regards, Giuseppe FacchettiPartner Business Development Manager,Servers, Oracle EMEA Sasan MoaveniStorage Partner Sales Manager,Oracle EMEA

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• invitation: EMEA Hardware: Quarterly Partner Sales Update Roadshow

  - by mseika

  Dear Partner We are pleased to invite you to attend the first Oracle EMEA Hardware Quarterly Partner Sales Update Roadshow running in 10 different cities across EMEA. The 3 hour sales session will run in the afternoon in various locations. You can directly register under the "Register Now" button. Learn to Articulate the Oracle Hardware Business value proposition to your customers. Explain Oracle Hardware positioning versus the competition. Understand Oracle Hardware as best platform to run the complete Oracle-on-Oracle stack from Application to Disk Locations & Timings Date Country Location Timings 2nd July 2013   France  Paris 13.00 - 16.15 PM 2nd July 2013  Saudi Arabia  Riyadh 13.00 - 16.15 PM 4th July 2013  United Arab Emirates  Dubai 13.00 - 16.15 PM 8th July 2013  South Africa  Johannesburg 13.00 - 16.15 PM 9th July 2013  Germany  Frankfurt 14.00 - 17.15 PM 10th July 2013  Germany  Münich 14.00 - 17.15 PM 11th July 2013  Switzerland  Zürich 14.00 - 17.15 PM 15th July 2013  United Kingdom  Reading 13.00 - 16.15 PM 17th July 2013  Spain  Madrid 14.00 - 17.15 PM 18th July 2013  Italy  Milan 13.00 - 16.15 PM Price: FREE Find your location and book your seat here! We hope you will take maximum advantage of these great learning and networking opportunities and look forward to welcoming you to your nearest event! Best regards, Giuseppe FacchettiPartner Business Development Manager,Servers, Oracle EMEA Sasan MoaveniStorage Partner Sales Manager,Oracle EMEA

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• Two Cloudy Observations from Oracle OpenWorld

  - by GeneEun

  Now that the dust has settled from another amazing Oracle OpenWorld, I wanted to reflect back on a couple of key observations I made during the event. First, it was pretty clear that Cloud was again a big deal at this year's conference. Yes, the Oracle Database 12c announcement was also huge, but for most it was hard to not notice that Oracle continues to be "all-in" with respect to cloud computing. Just to give you an idea of the emphasis on Cloud, there were over 300 Cloud-related sessions at this year's OpenWorld. If you caught some of the demo booths in the Oracle Red Lounge, then you saw some of the great platform, application, and social services that are now part of Oracle Cloud, as well as numerous demos of private cloud products that Oracle offers. Second, during Thomas Kurian's keynote presentation on Oracle Cloud, he announced the Preview Availability of a new service called Oracle Developer Cloud Service. This new platform service will provide developers with instant access to environments to better manage the application development lifecycle in the cloud. It provides development project teams access to favorite tools like Hudson, Git, Github, wikis, and tasks to help make innovation faster, more collaborative, and more effective. There's also integration with IDEs like Eclipse, NetBeans, and JDeveloper. If you're a developer, it's an awesome addition to Oracle Cloud's platform services! Want more details about Oracle Developer Cloud Service? Click here.

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• What's new at Oracle in Gamification?

  - by erikanollwebb

  It's been a crazy few weeks in Apps UX.  We are actively working on some gamification designs in now 4 different application product areas, as well as supporting some teams in other areas of Oracle.  Since that gets to be a pretty diverse group with a lot of resources and ideas, we've started a group in the Oracle Social Network on Gamification at Oracle.  That's limited to internal users at Oracle, but if you are interested in joining,  ping me directly for more information at [email protected]. We're planning another design jam like we did here at Oracle in May and at the Enterprise Gamification Forum in San Diego in September.  This time, we're taking the show to the UK, and hosting it with a group of customers on the Oracle Usability Advisory Board.  It should be a great event!   We're also actively designing some gamified flows which we'll be testing with users at the UKOUG to see what our customers think about some of our gamification ideas. We're looking at more feedback opportunities.  Internally, we surveyed 444 folks within Oracle about gamification and we'll be posting some of our findings on that here soon.  I'll be posting a blog on gamification for our customers at useableapps.oracle.com  in the next few weeks and I'll cross-post to here when it comes out.  So even though it's been quiet on this blog, we are busy and I'm hoping to push out more content in the next few weeks!  Would love to know what's most interesting to the folks reading so if there's something you especially want to see, feel free to comment or email me about it.

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• How to manage many mobile device users at server side?

  - by Rami

  I built a social Android application in which users can see other users around them by GPS location. At the beginning thing went well as I had low number of users, but now that I have increasing number of users (about 1500 +100 every day) it has revealed a major problem in my design. In my Google App Engine servlet I have static HashMap that holds all the users profiles objects, currently 1500 and this number will increase as more users register. Why I'm doing it? Every user that requests for the users around him compares his GPS with other users and checks if they are in his 10km radius. This happens every five minutes on average. Consequently, I can't get the users from db every time because GAE read/write operation quota will tear me apart. The problem with this design is? As the number of users increases, the Hashmap turns to null every 4-6 hours, I think that this time is getting shorter, but I'm not sure. I'm fixing this by reloading the users from the db every time I detect that it becomes null, but this causes DOS to my users for 30 sec, so I'm looking for better solution. I'm guessing that it happens because the size of the hashmap. Am I right? I have been advised to use a spatial database, but that means that I can't work with GAE any more and it means that I need to build my big server all over again and lose my existing DB. Is there something I can do with the existing tools? Thanks.

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• Fusion CRM Release 7 RCDs and TOIs Now Available!

  - by Richard Lefebvre

  Fusion CRM Release 7 Release Content Documents (RCD) and Transfer of Information (TOI) presentations are now available. In addition, you can find 245 new or changed product features for Release 7 on Oracle Product Features. All the new RCDs and TOIs can be found on the Fusion Learning Center: Customer Relationship Management TOIs - Customer Center, Define Segmentation Strategy, Enterprise Contracts, Oracle Social Network, Sales, and Territory Management Business Process Model (BPM) RCDs - Customer Service, Marketing, Order Fulfillment, and Sales Financials BPM RCDs - Asset Lifecycle Management, Cash and Treasury Management, and Financial Control and Reporting Human Capital Management TOIs - Workforce Development, Compensation, Benefits, Worker Performance, Workforce Profiles, Enterprise Structures, Talent Review, Manage Transaction and Batch Processing, Delete HCM Storage Data, and Load Batch Data BPM RCDs - Compensation Management, Enterprise Information Management, Workforce Deployment, and Workforce Development Procurement TOI - Requisitions BPM RCD - Procurement Project Portfolio Management TOIs - Project Resources, Evaluate and Assign Resources, Maintain Resource Assignments, Manage Resource Demand, Manage Resource Supply, Manage Resource Utilization and Analytics, Project Management, Set Up Project Management BPM RCD - Project Management Supply Chain Management TOIs - Manage New Product Definition and Approval, Manage Product Change Orders, Product Hub, Define Item Class BPM RCDs - Materials Management and Logistics, Product Management and Supply Chain Planning Partners and customers can access the content from the following locations: Partner access: BPM RCDs and TOIs Oracle Partner Network Fusion Learning Center New Feature RCDs Oracle Product Features Customer access: TOIs My Oracle Support (Note:1528594.1) BPM RCDs My Oracle Support (Note:1559828.1) New Feature RCDs Oracle Product Features

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• Oracle is Child&rsquo;s Play&hellip;in NSW

  - by divya.malik

  A few weeks ago, my colleague Michael Seback posted a blog entry on Oracle’s acquisition of Haley.  We recently read  an interesting report from Down Under, and here was our press release on the  implementation of Oracle’s Policy automation software in New South Wales, which I thought I would share. We always love hearing about our software “at work”, and especially in the Public Sector- social services area, where it makes a big difference to people’s lives. Here were some of the reasons, why NSW chose Oracle software: “One of the things Oracle’s Policy Automation system is good at is allowing you take decision  trees and rules that are obviously written in English and code them up using very much a natural language approach,” said Holling (CIO for Human Services). “So it was quite a short process to translate the final set of rules that were written on paper into business rules that were actually embedded in the system.” “Another reason why we chose Oracle’s Automation tool is because with future versions of Siebel it comes very tightly integrated with that. It allows us to then to basically take the results of the Policy Automation survey and actually populate our client management system database with that information,” said Holling. As per Surend Dayal, North America VP, Oracle’s Policy automation has applications across a wide range of industries, including public sector—especially health and human services—also financial services, insurance, and even airline rewards programs. In other words, any business process that requires consistent, accurate decision-making where complex legislation and/or internal policies are involved. Click here to read more about Oracle and Haley.

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• Hyper-V Manager version 6.2, an experience in virtual switch setup

  - by Kevin Shyr

  The version number of Hyper-V manager is 6.2.9200.16384   This is what came with my Windows 8 work laptop (by enabling Windows features) The blogs I read indicated that I need an external switch for my guest OS to access internet, and an internal one for them to share folder with my Host OS.  I proceeded to create an external virtual switch, and here is the screenshot. After setting up the network adapters on the guest OS, I peeked into host OS networking, and saw that Network Bridge was already created.  GREAT!  So I fired up my guest OS and darn, no internet.  Then I noticed that my host internet was gone, too.  I looked further and found that even though I have a network bridge, no connection has the status "Bridged"Once I removed the bridge (by removing individual connection from the bridge, I know, weird, since none of them say "Bridged" in status)  I re-selected the connection that I want and add them to the bridge to create a new network bridge.  Once my wireless connection status shows "Bridged", I was able to get to internet from my guest OS.Two things I noticed after I got internet for everyone ( my host and guest OS):My network adapters in the host OS no longer shows "Bridged", but everyone can still get to the internetThe virtual switch that I set up for "External" is now showing to be "Internal", and I was able to create shared folder between host and guest OS.  This means I didn't have to create the other "Internal" virtual switch.

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• Oracle Customer Experience (CX) Solutions Make Retailers Merry

  - by Tuula Fai

  Tis the season to be jolly. If you’re a retailer, your level of jolliness depends on sales. So you watch trends like U.S. store traffic increasing 3.5% to 308 million on Black Friday but sales actually falling 1.8% to $11.2 billion. Fortunately, by the end of November, retail sales were up 3.7% over the previous year, thanks to life recovering after Hurricane Sandy. And online sales topped $1 billion for the first time ever! Who are the companies improving their sales online? They are big names like Walgreen’s Drugstore.com, Nordstrom’s HauteLook, and Intuit. More importantly, how are they doing it? They use cutting-edge business practices enabled by Oracle’s CX Cloud Service & Support solutions to: Increase conversions rates and order sizes (Customer Acquisition) Enhance customer satisfaction and loyalty (Customer Retention) Reduce contact center costs and improve agent productivity (Operational Efficiency). Acquisition + Retention + Operational Efficiency = Sustainable Growth and Profits. That’s the magic formula for retail customer service success. Don’t take our word for it. Look at the results of these Oracle customers: Walgreen’s Drugstore—30% sales conversion rate on chat sessions with 20% increase in shopping cart size Nordstrom’s HauteLook—40,000+ interactions per month—20% growth over last year— efficiently managed by 40 agents, with no increase in IT costs Intuit—50% increase in customer satisfaction and 70% decrease in cost per interaction Using Oracle’s CX Cloud & Service solutions, these retailers deliver consistent, relevant, and personalized experiences across all touchpoints, including social, mobile, and web. Their ability to connect with customers anytime, anywhere—providing the right answer at the right time—helps them create a defensible advantage in the marketplace. Want to learn more? Please visit http://www.oracle.com/goto/cloudlaunchpad for free resources on delivering exceptional customer service in the Cloud. Also, watch our YouTube channel to learn more about seamless multichannel retail and Winston Furnishings’ exceptional customer experience.

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• How system services are started in 12.10?

  - by Salem

  One thing that always confused me in Ubuntu was how system services are started. I know that Ubuntu uses Upstart and supports SysV, but which one is used to start the services? This matters when you want a "manual" start for a service. For example, on my system i have files for the following services either in /etc/init.d/<service> (Upstart) and /etc/init/<service>.conf (SysV): acpid, mysql, networking, qemu-kvm, ufw, libvirt-bin So if i want to disable MySQL execution at startup, i must use the Upstart way or the SysV way to disable it? Also, how can i tell which of those is really used to start a generic service? Edit The really doubt here is not how disable/enable services using SysV/Upstart. What really confuses me is that some services seem to be defined (and enabled) in SysV and Upstart at the same time. Is there any precedence between them (like if mysql is enabled in both launch it using SysV)? Or can it be the case that one tool uses the other in background?

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• Customer Experience Management for Retail 2.0 - part 2 / 2

  - by Sanjeev Sharma

  In the previous post, i discussed some of the key trends shaping up in the retail industry, their implications and the challenges facing retailers seeking to regain control of the buyer-seller relationship. Is Customer Experience Management the panacea for the ailing retailers who are now awakening to the power of the consumer? Quite honestly, customer acquisition, retention and satisfaction have been top of mind for retailers for quite some time now. The missing piece of this puzzle is bringing all those countless hours of strategy and planning to fruition. This is more of an execution gap than anything else. Although technology has made consumers more informed, more mobile and more social, customer experience is still largely defined by delivering on the following: Consistent experiences, whether shopping online or offline Personalize-able interaction ("mass market" sounds good as an internal strategy but not when you are a buyer!) Timely order fulfillment, if not pro-active notification of delays Below is a concept architecture for streamlining front-end, mid-office and back-end interfaces through shared process to achieve consistency and efficiency in managing the customer experience from order capture to order provisioning.

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• What are all the components of a "Facebook App"?

  - by pnongrata

  I am a developer who has never personally partaken in social media (in any form) for reasons completely outside the scope of this question. I am "off the grid" (no Facebook, Twitter, etc accounts). I'm currently building a web app and would like the app to have a presence on Facebook, and possibly even "port" my app over as a Facebook app. My understanding of Facebook Apps is that they're just normal web apps that get <iframe>d into a Facebook page. The app is actually hosted on your server (not FB's servers). But this got me thinking: Don't Facebook Apps have "profile pages"? Is there anything developers can do to customize the behavior of their own profile pages? Do apps have the ability to do things like MySpace themes used to do (i.e., customize and interact with User profile pages, Groups, etc.)? Do Facebook Apps gain any sort of extra capabilities (inside of Facebook) that a normal web app would not have? It seems to me like if all a Facebook App is, is an iframed-web app, that it would still need to communicate with Facebook via its many APIs, just like a normal app would have to, right? If it's not possible to write an app that can customize the UI or behavior of user profiles and other pages, then how do games like "Farmville" interact with User profiles so that you see updates to profiles like "John Smith reached level 2 of Farmville"? Basically, I'm asking any battle-worn Facebook app developers if my understanding of Facebook Apps is correct, or if I'm missing anything big here. It's my understanding that for security reasons (obviously) Facebook doesn't allow apps to customize anything outside of the iframe it lives in. So if I want my app to appear like it's "interacting" with its Facebook users, it looks like I just need to publish stuff to the users' news feeds to try and encourage people to use my app (please correct me if I'm wrong here!). Thanks in advance for any corrections, clarifications, advice or suggestions!

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• Robots &amp; Pencils Bring iOS Dev Camp/Dev School to Winnipeg

  - by D'Arcy Lussier

  My buddy Paul Thorsteinson from Robots and Pencils has come up with an elaborate way to collect his Mac power adaptor that I keep forgetting to mail to him – he’s coming to town with Jonathan Rasmusson to run an iPhone Dev Camp and two-day Dev School here in Winnipeg! From the email he sent me: We are going to be bringing our successful iOS dev school out to the 'Peg in October as well has hosting a dev camp on the Friday night (comparable to a .net user group type deal).  If you know any peeps in Manitoba who are interested in these, please pass along!  .Net developers are welcome to come and heckle as well ;) Winnipeg iPhone Dev Camp October 26th Marlborough Hotel, 5:30pm Cost: $10 http://ios-dev-camp-winnipeg-eorg.eventbrite.com/ ^for devs of any level interested in meeting other devs hearing talks of all levels.  Food and networking Winnipeg iPhone Dev School October 27th, 28th, Marlborough Hotel Cost: $899 + GST http://academy.robotsandpencils.com/training ^For devs looking to get their feet wet in iOS dev Paul has spoken at Prairie Dev Con before and is vastly knowledgeable in mobile development. You can see his work in Spy vs Spy, Catch the Princess, World Explorer for Minecraft, Deco Windshield (yes they run their entire business on their iPad), Anthm, Own This World and too many other apps. If you’re into iOS development, looking to get in, or wanting to improve your skills, consider these great professional development opportunities! D

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