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  • Identity R2 in London Oct 24th with Amit Jasuja

    - by Naresh Persaud
    Join Amit Jasuja, Senior Vice President Identity Management and Security, Oracle, and Peter Boyle, Head of Identity Services, BT in London on 24th October 2012 for the UK launch of Oracle Identity Management 11gR2. You’ll learn more about the evolution of this exceptional business solution and get the unique opportunity to network with existing Oracle customers and speak directly with Oracle product experts The agenda includes: An overview of capabilities Product demonstrations Customer presentations An interactive panel discussion Amit Jasuja will also be available for 1:1 meetings. Please email [email protected] to request a meeting with Amit. Click here to Register. 

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  • SQL SERVER – How to Roll Back SQL Server Database Changes

    - by Pinal Dave
    In a perfect scenario, no unexpected and unplanned changes occur. There are no unpleasant surprises, no inadvertent changes. However, even with all precautions and testing, there is sometimes a need to revert a structure or data change. One of the methods that can be used in this situation is to use an older database backup that has the records or database object structure you want to revert to. For this method, you have to have the adequate full database backup and a tool that will help you with comparison and synchronization is preferred. In this article, we will focus on another method: rolling back the changes. This can be done by using: An option in SQL Server Management Studio T-SQL, or ApexSQL Log The first two solutions have been described in this article The disadvantages of these methods are that you have to know when exactly the change you want to revert happened and that all transactions on the database executed in a specific time range are rolled back – the ones you want to undo and the ones you don’t. How to easily roll back SQL Server database changes using ApexSQL Log? The biggest challenge is to roll back just specific changes, not all changes that happened in a specific time range. While SQL Server Management Studio option and T-SQL read and roll forward all transactions in the transaction log files, I will show you a solution that finds and scripts only the specific changes that match your criteria. Therefore, you don’t need to worry about all other database changes that you don’t want to roll back. ApexSQL Log is a SQL Server disaster recovery tool that reads transaction logs and provides a wide range of filters that enable you to easily rollback only specific data changes. First, connect to the online database where you want to roll back the changes. Once you select the database, ApexSQL Log will show its recovery model. Note that changes can be rolled back even for a database in the Simple recovery model, when no database and transaction log backups are available. However, ApexSQL Log achieves best results when the database is in the Full recovery model and you have a chain of subsequent transaction log backups, back to the moment when the change occurred. In this example, we will use only the online transaction log. In the next step, use filters to read only the transactions that happened in a specific time range. To remove noise, it’s recommended to use as many filters as possible. Besides filtering by the time of the transaction, ApexSQL Log can filter by the operation type: Table name: As well as transaction state (committed, aborted, running, and unknown), name of the user who committed the change, specific field values, server process IDs, and transaction description. You can select only the tables affected by the changes you want to roll back. However, if you’re not certain which tables were affected, you can leave them all selected and once the results are shown in the main grid, analyze them to find the ones you to roll back. When you set the filters, you can select how to present the results. ApexSQL Log can automatically create undo or redo scripts, export the transactions into an XML, HTML, CSV, SQL, or SQL Bulk file, and create a batch file that you can use for unattended transaction log reading. In this example, I will open the results in the grid, as I want to analyze them before rolling back the transactions. The results contain information about the transaction, as well as who and when made it. For UPDATEs, ApexSQL Log shows both old and new values, so you can easily see what has happened. To create an UNDO script that rolls back the changes, select the transactions you want to roll back and click Create undo script in the menu. For the DELETE statement selected in the screenshot above, the undo script is: INSERT INTO [Sales].[PersonCreditCard] ([BusinessEntityID], [CreditCardID], [ModifiedDate]) VALUES (297, 8010, '20050901 00:00:00.000') When it comes to rolling back database changes, ApexSQL Log has a big advantage, as it rolls back only specific transactions, while leaving all other transactions that occurred at the same time range intact. That makes ApexSQL Log a good solution for rolling back inadvertent data and schema changes on your SQL Server databases. Reference: Pinal Dave (http://blog.sqlauthority.com)Filed under: PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, T SQL Tagged: ApexSQL

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  • What You Said: Your Tech Spring Cleaning Routines

    - by Jason Fitzpatrick
    Earlier this week we asked you to share your tech spring cleaning routine; now we’re back to highlight your tips, tricks, and techniques. What tools rule the spring cleaning roost? Compressed air and microfiber cloths are the tools of choice by a wide margin. D^Angelo highlights the software and physicals tools he uses: Backup all the important stuff just to be safe (c:/, my documents, desktop, drivers) Cleaning the dust with some office depot compressed air, avoiding spinning the fans. Use a brush for that small places (fans, memory, capacitors, etc). Use some dielectric spray on the motherboard. If the pc turned on without problems its time to use ccleaner, Check if there is a toolbar installed or another unusual software that I don’t want. Run my antivirus software or malwarebytes; some defraggler maybe. Make Your Own Windows 8 Start Button with Zero Memory Usage Reader Request: How To Repair Blurry Photos HTG Explains: What Can You Find in an Email Header?

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  • Bitdefender Safebox Offers 2GB Free Storage for Android Users

    - by Jason Fitzpatrick
    Android: If you’re always on the lookout for new–and free!–cloud storage solutions, security company BitDefender has a new cloud service for Android uers. Safebox accounts come with a free 2GB storage to get you started. For those of you in the “You can never have enough backups!” camp, Bitdefender’s Safebox is a new offering (currently only available for PC/Android setups) on the remote-storage market. Free personal accounts come with 2GB of storage which is on par with other cloud storage providers. If you’re looking for cloud storage with the maximum number of features and heavy third-party support you’ll want to stick with a well established player like Dropbox. If you’re just looking for some extra storage for overflow media or some redundancy for your current backup solution, Safebox is a viable storage solution. Bitdefender Safebox [via Addicted Tips] Make Your Own Windows 8 Start Button with Zero Memory Usage Reader Request: How To Repair Blurry Photos HTG Explains: What Can You Find in an Email Header?

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  • Oracle Expert Live Virtual Seminars - Learn the tricks that only the expert know

    - by rituchhibber
    Oracle University Expert Seminars are exclusive events delivered by top Oracle experts with years of experience in working with Oracle products.         Introduction into ADF & BPM with Markus Grünewald - 11-12 December 2012 ADF/WebCenter 11g Development in Depth with Andrejus Baranovskis - 13-14 December 2012 Beating the Optimizer with Jonathan Lewis - Online - 17 January 2013 RAC Performance Tuning On-Line with Arup Nanda - 25 January 2013 Mastering Oracle Parallel Execution with Randolf Geist - 30 January 2013 Minimize Downtime with Rolling Upgrade using Data Guard with Uwe Hesse - 8 February 2013 For a full list of Oracle Expert Seminars near you or on line click here. Remember that your OPN discount is applied to the standard prices shown on the website.For more information, assistance in booking and to request new dates, contact your local Oracle University Service Desk.

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  • tomcat behind apache

    - by dannynjust
    i am trying to use the mod_proxy_ajp to forward all the request from tocat.example.com to example.com:8080 here is what the tomcat server.xml looks like: <Connector port="8009" protocol="AJP/1.3" redirectPort="8443" /> and here is the apache.conf config: <VirtualHost *:80> ServerName tomcat.example.com ServerAdmin [email protected] ErrorLog logs/tomcat.example.com-error_log CustomLog logs/tomcat.example.com-access_log common <Proxy *> AddDefaultCharset Off Order deny,allow Allow from all </Proxy> ProxyPass / ajp://example:8009/ ProxyPassReverse / ajp://example:8009/ </VirtualHost> but it is not working, any idea?

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  • How to test the render speed of my solution in a web browser?

    - by Cuartico
    Ok, I need to test the speed of my solution in a web browser, but I have some problems, there are 2 versions of the web solution, the original one that is on server A and the "fixed" version that is on server B. I have VS2010 Ultimate, so I can make a web and load test on solution B, but I can't load the A solution on my IDE. I was trying to use fiddle2 and jmeter, but they only gave me the times of the request and response of the browsers with the server, I also want the time it takes to the browser to render the whole page. Maybe I'm misusing some of this tools... I don't know if this could be usefull but: Solution A is on VB 6.0 Solution B is on VB.Net Thanks in advance!

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  • chromium-browser --proxy-server debugging

    - by user3678068
    Many places online have pointed out to configure chromium proxy via command can be achieve with the following line chromium-browser --proxy-server=[username]:[password]@[host]:[port] but I got this result on every request. Here's the output in the command line right after executing the previous command. (They do not appear to be relevant. There are no new command line output when I try to visit a page) libGL error: failed to authenticate magic 30 libGL error: failed to load driver: vboxvideo ATTENTION: default value of option force_s3tc_enable overridden by environment. [29551:29551:0606/160459:ERROR:sandbox_linux.cc(268)] InitializeSandbox() called with multiple threads in process gpu-process I have double checked that the proxy credential works with the foxyproxy chrome plugin. What else can I try to figure this out? [Edit] Going to chrome://net-internals/#proxy and reading "Effective proxy settings" if I do chromium-browser with no flags, I get Use DIRECT connections. Source: GSETTINGS if chromium-browser --proxy-server=[host]:[port], I get a message box requesting to login, and under "Effective proxy settings": Proxy server: [host]:[port] if chromium-browser --proxy-server=[user]:[pass]@[host]:[port], "Effective proxy settings" shows: Use DIRECT connections

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  • Free Universal Construction Kit Links Different Construction Toy Systems

    - by Jason Fitzpatrick
    If you or a young tinker in your household is disappointed that there is no way to link LEGO bricks and Lincoln Logs (or other construction toys on the market) this project is for you. Free Universal Construction Kit is project oriented around creating inter-operable linking bricks that allow the user to link previously non-compatible building system. Using the bricks you can, for example, attach LEGO bricks to a K’Nex construction. The adapter bricks are all available as free 3D printer models–download them, fire up your 3D printer, and start mish-mashing your construction sets. Free Universal Construction Kits [via Make] The HTG Guide to Hiding Your Data in a TrueCrypt Hidden Volume Make Your Own Windows 8 Start Button with Zero Memory Usage Reader Request: How To Repair Blurry Photos

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  • Apache Rewrites not working due to Akamai

    - by nuttyket
    I have a website which is setup with akamai. My domain and subdomains are mapped onto an Akamai IP. I have written an Apache rewrite which does an internal URL X to another internal URL Y. This rewrite works fine as long as I am testing in my local setup or for those subdomains which are not mapped onto Akamai but directly onto my Public IP. My suspicion is that while rewriting the request apache is not able to resolve the IP of the app server correctly. When I add entries to my /etc/hosts file pointing the domain/subdomain to my internal IP the rewrites work. Now, I have a huge list of subdomains and it can grow as well. Is there another way to fix this problem without having to make entries in the /etc/hosts file ? I would much appreciate your thoughts.

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  • Database-as-a-Service on Exadata Cloud

    - by Gagan Chawla
    Note – Oracle Enterprise Manager 12c DBaaS is platform agnostic and is designed to work on Exadata/non-Exadata, physical/virtual, Oracle/non Oracle platforms and it’s not a mandatory requirement to use Exadata as the base platform. Database-as-a-Service (DBaaS) is an important trend these days and the top business drivers motivating customers towards private database cloud model include constant pressure to reduce IT Costs and Complexity, and also to be able to improve Agility and Quality of Service. The first step many enterprises take in their journey towards cloud computing is to move to a consolidated and standardized environment and Exadata being already a proven best-in-class popular consolidation platform, we are seeing now more and more customers starting to evolve from Exadata based platform into an agile self service driven private database cloud using Oracle Enterprise Manager 12c. Together Exadata Database Machine and Enterprise Manager 12c provides industry’s most comprehensive and integrated solution to transform from a typical silo’ed environment into enterprise class database cloud with self service, rapid elasticity and pay-per-use capabilities.   In today’s post, I’ll list down the important steps to enable DBaaS on Exadata using Enterprise Manager 12c. These steps are chalked down based on a recent DBaaS implementation from a real customer engagement - Project Planning - First step involves defining the scope of implementation, mapping functional requirements and objectives to use cases, defining high availability, network, security requirements, and delivering the project plan. In a Cloud project you plan around technology, business and processes all together so ensure you engage your actual end users and stakeholders early on in the project right from the scoping and planning stage. Setup your EM 12c Cloud Control Site – Once the project plan approval and sign off from stakeholders is achieved, refer to EM 12c Install guide and these are some important tips to follow during the site setup phase - Review the new EM 12c Sizing paper before you get started with install Cloud, Chargeback and Trending, Exadata plug ins should be selected to deploy during install Refer to EM 12c Administrator’s guide for High Availability, Security, Network/Firewall best practices and options Your management and managed infrastructure should not be combined i.e. EM 12c repository should not be hosted on same Exadata where target Database Cloud is to be setup Setup Roles and Users – Cloud Administrator (EM_CLOUD_ADMINISTRATOR), Self Service Administrator (EM_SSA_ADMINISTRATOR), Self Service User (EM_SSA_USER) are the important roles required for cloud lifecycle management. Roles and users are managed by Super Administrator via Setup menu –> Security option. For Self Service/SSA users custom role(s) based on EM_SSA_USER should be created and EM_USER, PUBLIC roles should be revoked during SSA user account creation. Configure Software Library – Cloud Administrator logs in and in this step configures software library via Enterprise menu –> provisioning and patching option and the storage location is OMS shared filesystem. Software Library is the centralized repository that stores all software entities and is often termed as ‘local store’. Setup Self Update – Self Update is one of the most innovative and cool new features in EM 12c framework. Self update can be accessed via Setup -> Extensibility option by Super Administrator and is the unified delivery mechanism to get all new and updated entities (Agent software, plug ins, connectors, gold images, provisioning bundles etc) in EM 12c. Deploy Agents on all Compute nodes, and discover Exadata targets – Refer to Exadata discovery cookbook for detailed walkthrough to ensure successful discovery of Exadata targets. Configure Privilege Delegation Settings – This step involves deployment of privilege setting template on all the nodes by Super Administrator via Setup menu -> Security option with the option to define whether to use sudo or powerbroker for all provisioning and patching operations. Provision Grid Infrastructure with RAC Database on Compute Nodes – Software is provisioned in this step via a provisioning profile using EM 12c database provisioning. In case of Exadata, Grid Infrastructure and RAC Database software is already deployed on compute nodes via OneCommand from Oracle, so SSA Administrator just needs to discover Oracle Homes and Listener as EM targets. Databases will be created as and when users request for databases from cloud. Customize Create Database Deployment Procedure – the actual database creation steps are "templatized" in this step by Self Service Administrator and the newly saved deployment procedure will be used during service template creation in next step. This is an important step and make sure you have locked all the required variables marked as locked as ‘Y’ in this table. Setup Self Service Portal – This step involves setting up of zones, user quotas, service templates, chargeback plan. The SSA portal is setup by Self Service Administrator via Setup menu -> Cloud -> Database option and following guided workflow. Refer to DBaaS cookbook for details. You also have an option to customize SSA login page via steps documented in EM 12c Cloud Administrator’s guide Final Checks – Define and document process guidelines for SSA users and administrators. Get your SSA users trained on Self Service Portal features and overall DBaaS model and SSA administrators should be familiar with Self Service Portal setup pieces, EM 12c database lifecycle management capabilities and overall EM 12c monitoring framework. GO LIVE – Announce rollout of Database-as-a-Service to your SSA users. Users can login to the Self Service Portal and request/monitor/view their databases in Exadata based database cloud. Congratulations! You just delivered a successful database cloud implementation project! In future posts, we will cover these additional useful topics around database cloud – DBaaS Implementation tips and tricks – right from setup to self service to managing the cloud lifecycle ‘How to’ enable real production databases copies in DBaaS with rapid provisioning in database cloud Case study of a customer who recently achieved success with their transformational journey from traditional silo’ed environment on to Exadata based database cloud using Enterprise Manager 12c. More Information – Podcast on Database as a Service using Oracle Enterprise Manager 12c Oracle Enterprise Manager 12c Installation and Administration guide, Cloud Administration guide DBaaS Cookbook Exadata Discovery Cookbook Screenwatch: Private Database Cloud: Set Up the Cloud Self-Service Portal Screenwatch: Private Database Cloud: Use the Cloud Self-Service Portal Stay Connected: Twitter |  Face book |  You Tube |  Linked in |  Newsletter

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  • Receiving requests where absolute URL on page are morphed to relative URLs

    - by Jacob
    In our web pages, we have a hyperlink with an href to an absolute URL: https://some.other.host.com/blah.aspx?var1=val1&var2=val2 For some reason, in our logs, we see a lot of requests to URLs of this format: http://our.site.com/https:/some.other.host.com/blah.aspx?var1=val1&var2=val2 We don't have any JavaScript that would request that URL; it only appears inside of a hyperlink. Is there some sort of known bot, browser plugin, bug, etc. that could be responsible for these requests being made?

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  • Need a Holistic view of your Concurrent Processing?

    - by cwarticki
    Need a Holistic view of your Concurrent Processing? Choose CP AnalyzerGo to Doc 1411723.1 for more details and script download. The Concurrent Processing Analyzer is a Self-Service Health-Check script which reviews the overall Concurrent Processing Footprint, analyzes the current configurations and settings for the environment providing feedback and recommendations on Best Practices. This is a non-invasive script which provides recommended actions to be performed on the instance it was run on.  For production instances, always apply any changes to a recent clone to ensure an expected outcome. E-Business Applications Concurrent Processing Analyzer Overview E-Business Applications Concurrent Request Analysis E-Business Applications Concurrent Manager Analysis Identifies Concurrent System Setup and configurations Identifies and recommends Concurrent Best Practices Easy to add Tool for regular Concurrent Maintenance Execute Analysis anytime to compare trending from past outputs Feedback welcome!

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  • Iptables on ubuntu Ubuntu 10.04.1 not working

    - by Kevin
    I am trying to block an IP address from accessing my server by using iptables, but didn't succeed. Here are the commands that I used. (after these commands, I still keep seeing 50.18.12.86 sending request to my Apache server). sudo iptables -F sudo iptables -I OUTPUT -s 50.18.12.86 -j REJECT sudo iptables -I INPUT -s 50.18.12.86 -j REJECT sudo iptables -L -n Chain INPUT (policy ACCEPT) target prot opt source destination REJECT all -- 50.18.12.86 0.0.0.0/0 reject-with icmp-port-unreachable Chain FORWARD (policy ACCEPT) target prot opt source destination Chain OUTPUT (policy ACCEPT) target prot opt source destination REJECT all -- 50.18.12.86 0.0.0.0/0 reject-with icmp-port-unreachable I have tried DROP instead of REJECT, but doesn't help.

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  • DNS slows down on development environment

    - by Sequenzia
    I have a local development environment setup on my Mac. I am running an Ubuntu Web Server inside of a Virtual Box VM. I setup a host file on my Mac that points my dev site to the IP of the Ubuntu Virtual Server. Everything works good other than the fact a lot (not all) of the time it takes more than 5 seconds to load a page. I used firebug to track down where the problem is and when it's slow the DNS part of my request is taking over 5 seconds. Like I said it's not all the time. Sometimes it resolves and loads the page within milliseconds. The same page one click will be super fast and then the next time it takes over 5 seconds. It's really slowing me down and I am not sure what is causing it.

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  • Spring MVC vs raw servlets and template engine?

    - by Gigatron
    I've read numerous articles about the Spring MVC framework, and I still can't see the benefits of using it. It looks like writing even a simple application with it requires creating a big hodgepodge of XML files and annotations and other reams of code to conform to what the framework wants, a whole bunch of moving parts to accomplish a simple single task. Any time I look at a Spring example, I can see how I can write something with the same functionality using a simple servlet and template engine (e.g. FreeMarker, StringTemplate), in half the lines of code and little or no XML files and other artifacts. Just grab the data from the session and request, call the application domain objects if necessary, pass the results to the template engine to generate the resulting web page, done. What am I missing? Can you describe even one example of something that is actually made simpler with Spring than using a combination of raw servlets with a template engine? Or is Spring MVC just one of those overly complicated things that people use only because their boss tells them to use it?

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  • Using Teleriks new LINQ implementation to connect to MySQL

    Last week Telerik released a new LINQ implementation that is simple to use and produces domain models very fast. Built on top of the enterprise grade OpenAccess ORM, you can connect to any database that OpenAccess can connect to such as: SQL Server, MySQL, Oracle, SQL Azure, VistaDB, etc. Today I will show you how to build a domain model using MySQL as your back end. To get started, you have to download MySQL 5.x and the MySQL Workbench and also, as my colleague Alexander Filipov at Telerik reminded me, make sure you install the MySQL .NET Connector, which is available here.  I like to use Northwind, ok it gives me the warm and fuzzies, so I ran a script to produce Northwind on my MySQL server. There are many ways you can get Northwind on your MySQL database, here is a helpful blog to get your started. I also manipulated the first record to indicate that I am in MySQL and gave a look via the MySQL Workbench. Ok, time to build our model! Start up the Domain Model wizard by right clicking on the project in Visual Studio (I have a Web project) and select Add|New Item and choose Telerik OpenAccess Domain Model from the new item list. When the wizard comes up, choose MySQL as your back end and enter in the name of your saved MySQL connection. If you dont have a saved MySQL connection set up in Visual Studio, click on New Connection and enter in the proper connection information. *Note, this is where you need to have the MySQL .NET connector installed. After you set your connection to the MySQL database server, you have to choose which tables to include in your model. Just for fun, I will choose all of them. Give your model a name, like NorthwindEntities and click finish. That is it. Now lets consume the model with ASP .net. I created a simple page that also has a GridView on it. On my page load I wrote this code, by now it should look very familiar, a simple LINQ query filtering customers by country (Germany) and binding the results to the grid.  1: protected void Page_Load(object sender, EventArgs e) 2: { 3: if (!IsPostBack) 4: { 5: //a reference to the data context 6: NorthwindEntities dat = new NorthwindEntities(); 7: //LINQ Statement 8: var result = from c in dat.Customers 9: where c.Country == "Germany" 10: select c; 11: //Databinding to the Gridview 12: GridView1.DataSource = result; 13: GridView1.DataBind(); 14: } 15: } .csharpcode, .csharpcode pre{ font-size: small; color: black; font-family: consolas, "Courier New", courier, monospace; background-color: #ffffff; /*white-space: pre;*/}.csharpcode pre { margin: 0em; }.csharpcode .rem { color: #008000; }.csharpcode .kwrd { color: #0000ff; }.csharpcode .str { color: #006080; }.csharpcode .op { color: #0000c0; }.csharpcode .preproc { color: #cc6633; }.csharpcode .asp { background-color: #ffff00; }.csharpcode .html { color: #800000; }.csharpcode .attr { color: #ff0000; }.csharpcode .alt { background-color: #f4f4f4; width: 100%; margin: 0em;}.csharpcode .lnum { color: #606060; } F5 produces the following. Tomorrow Ill show how to take the same model and create an Astoria/OData data feed. Technorati Tags: MySQL Did you know that DotNetSlackers also publishes .net articles written by top known .net Authors? We already have over 80 articles in several categories including Silverlight. Take a look: here.

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  • Buy vs. Build - FTP Service

    - by Joel Martinez
    We have a need to FTP files that are generated by our system, so we're trying to decide whether we should spend the time to build something that meets our criteria (relatively easy, .NET has FTP functionality built in, among other more advanced libs from 3rd parties). Or if we should buy something off the shelf. Our requirements are roughly: Must be able to trigger a file send programmatically Needs to retry N number of times (configurable) Queryable status of FTP requests Callback on completion or fail of an FTP request I don't need to be sold on the relative simplicity of building something like that for myself. However I do want to do the due diligence of seeing what products are available ... because if something does exist that matches the requirements above, I wouldn't mind paying for it :-) Any thoughts or links would be greatly appreciated. Thanks!

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  • How can I unit test a class which requires a web service call?

    - by Chris Cooper
    I'm trying to test a class which calls some Hadoop web services. The code is pretty much of the form: method() { ...use Jersey client to create WebResource... ...make request... ...do something with response... } e.g. there is a create directory method, a create folder method etc. Given that the code is dealing with an external web service that I don't have control over, how can I unit test this? I could try and mock the web service client/responses but that breaks the guideline I've seen a lot recently: "Don't mock objects you don't own". I could set up a dummy web service implementation - would that still constitute a "unit test" or would it then be an integration test? Is it just not possible to unit test at this low a level - how would a TDD practitioner go about this?

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  • Tudta? - Havonta szemináriumokat tartunk Support témában az Oracle irodában

    - by user552636
          Nézzen be az Oracle Hungary irodájába, ahol általában minden hónap elso hétfojén tájékoztatót tartunk az Oracle támogatásról, hogy Ügyfeleink minél jobban ki tudják használni az Oracle Support nyújtotta lehetoségeket. Ha Ön mindennapi munkája során gyakran lép kapcsolatba az Oracle Support-tal, bizonyára hasznosnak találja majd szemináriumainkat, melyeken tájékoztatást adunk az Oracle Support-tal való hatékony együttmuködés módjáról, a támogató eszközökrol, folyamatokról technológiákról. A szemináriumok ingyenesen látogathatók. A szemináriumsorozat aktuális témájáról a My Oracle Support 1475680.1  cikkébol tájékozódhatnak. Legutóbbi szemináriumon az Oracle Konfiguráció Kezelorol, az Auto Service Request (ASR) -rol, valamint a Licencmigrációról beszéltünk. (E témák anyagait hamarosan feltöltöm a blog-hoz.) A következo szemináriumot rendkívüli módon az Oracle Oktatás "Guru Party-jával" együtt tartjuk, az eladások témáját késobb fogom közzé tenni a 1475680.1 cikkben, valamint ezen a blog-on.  

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  • With a small development team, how do you organize second-level support?

    - by Lenny222
    Say, you have a team of 5 developers and your inhouse customers demand a reasonable support availability of say 5 days a week, 9am-6pm. I can imagine the following scenarios: the customers approach the same guy, every time. Downside: single point of failure, if the guy is unavailable. each developer is assigned one week of support duty. Downside: how to you distribute the work evenly in times of planned (vacation) and unplanned (sickness) unavailability? each developer is assigned one day of support duty. Downside: similar to above, but not as bad. a randomly picked developer handles the support request. Downside: maybe not fair, see above. What is your experience?

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  • Valid concerns over shared developer team

    - by alphadogg
    Say your company is committed (and don't want to consider not doing this) to sharing/pooling a development team across a handful of business units. What would you setup as concerns/expectations that must be cleared before doing this? For example: Need agreement between units on how much actual time (FTE) is allocated to each unit Need agreement on scheduling of staff need agreement on request procedure if extra time is required by one party etc... Have you been in a situation like this as a manager of one unit destined to use this? If so, what were problems you experienced? What would you have or did implement? Same if you were the manager of the shared team. Please assume, for discussion, that the people concerned know that you can swap devs in and out on a whim. I don't want to know the disadvantages of this approach; I know them. I want to anticipate issues and know how to mitigate the fallout.

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  • Switch Gmail Icons Back to Text Labels

    - by Jason Fitzpatrick
    If Gmail’s icon-based buttons annoy you, it’s now possible to switch them back to the old text labels with a simple settings toggle. At MakeUseOf they highlight the new option in Gmail and how you can switch back to the old button layout: So how do you make that happen? All you have to do is click on the cog button, choose “Settings”, and go to the the General tab. Scroll down to find the “Button labels” setting, and change it from icons to text. I know what I’ll be doing shortly; text-based button labels here I come. [via MakeUseOf] Make Your Own Windows 8 Start Button with Zero Memory Usage Reader Request: How To Repair Blurry Photos HTG Explains: What Can You Find in an Email Header?

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  • How important is to sacriface your free time for accomplishing goals? [closed]

    - by Darf Zon
    I was reading a book about XP programming and about agile teams. While I was reading, I saw this scenario. I've never worked with a development team (just in school). So I would like what do you opine on this situation: Your boss has asked you to deliver software in a time that can only be possible to meet the project team asking if you want to work overtime without pay. All team members have young children. Discuss whether it should accept this request from your boss or should persuade the team to give their time to the organization rather than their families. What could be significant factors in the decision? As a programmer, you are offered an upgrade as project manager, but his feeling is that you can have a more effective contribution in a technical role in one administrative. Write when you should accept that promotion. Somethimes, I sacrifice my free time for accomplishing hits at work, so it's very important to me to know your opinion base of your experience.

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  • Company Administrators: Stay Alert!

    - by Pete
    Some of our customers choose to use the Themes feature to rebrand their Training and Support Center link, and redirect it to an internal support site. If your company does this, we strongly advise that for your employees that have the Administrator role, you maintain a separate theme that keeps the Administrator's Training and Support link pointed to the CRM On Demand Training and Support Center, and not redirect it to an internal support site. Why? The company administrator needs access to the Training and Support Center because it gives them pod-specific application alerts on the Support tab and pod-specific release information on the Release Info tab. If a customer no longer has access to the Training and Support Center URL because they have already rebranded that link, they can contact Customer Care to request it again.  

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