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  • Not Provide count has reached 80%! But what about remaining 20?

    - by Rajesh Magar
    I am updated with all not-provided reasons as Google has encrypted their all searches, but here is the little question banging again and again in my head. That if all search results has encrypted with HTTPS protocol then how did Google analytics still able to track some of (20%) organic keywords details? I means their still some keywords appreading in my organic keywords section. So how did Google analytics track or bypass that HTTPS thing? Thanks in advance!

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  • Visual sitemap generater

    - by rugbert
    Im looking for a something to visually create a sitemap for one of my websites. Id like something in a tree structure, so I have the hierarchical view of my site. A couple requirements I have tho, the ability to map password protected pages, and (not REALLY a requirement) the ability to integrate google analytics data. Im trying a evaluation version of powermapper, but the version that includes analytics integration is like $300 so Im looking for something cheaper.

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  • Google Analitycs says source is Search Engine (100%)

    - by Angel Estrada
    I have a problem with my google analytics code, 'cause it says since 2 months that all traffic of my websites is directly from search engine, i'm really sure that must be a mistake 'cause i have made some email marketing and landing page campaing that could help to create referal traffic, maybe somethink goes wrong with the new version of the analytics or i forgot some settings. please any help is aceptable

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  • Developing an analytics's system processing large amounts of data - where to start

    - by Ryan
    Imagine you're writing some sort of Web Analytics system - you're recording raw page hits along with some extra things like tagging cookies etc and then producing stats such as Which pages got most traffic over a time period Which referers sent most traffic Goals completed (goal being a view of a particular page) And more advanced things like which referers sent the most number of vistors who later hit a goal. The naieve way of approaching this would be to throw it in a relational database and run queries over it - but that won't scale. You could pre-calculate everything (have a queue of incoming 'hits' and use to update report tables) - but what if you later change a goal - how could you efficiently re-calculate just the data that would be effected. Obviously this has been done before ;) so any tips on where to start, methods & examples, architecture, technologies etc.

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  • EPM and Business Analytics Talking-head Videos from Oracle OpenWorld 2013

    - by Mike.Hallett(at)Oracle-BI&EPM
    Normal 0 false false false EN-GB X-NONE X-NONE Here is a selection of 2 to 3 minute video interviews at this year’s Oracle OpenWorld: 1. George Somogyi, Solutions Architect, New Edge Group, talks about the importance of having their integrated Oracle Hyperion Platform consisting of Oracle Hyperion Financial Management, Oracle Hyperion Financial Data Quality Management, Oracle E-Business Suite R12 and Oracle Business Intelligence Extended Edition plus their use of Oracle Managed Cloud Services. Speaker: George Somogyi @ http://youtu.be/kWn0dQxCUy8 2. Gregg Thompson, Director of Financial Systems for ADT, talks about using Oracle Data Relationship Management prior to implementing an Enterprise Performance Management solution. Gregg confirmed that there are big benefits to bringing the full Oracle Hyperion Financial Close suite online with Oracle DRM as the metadata source. Reduced maintenance time and use of external consultants translates into significant time and cost savings and faster implementation times. Speaker: Gregg Thompson @ http://youtu.be/XnFrR9Uk4xk 3. Jeff Spangler, Director Financial Planning and Analysis for Speedy Cash Holdings Corp, talked to us about the benefits achieved through implementing Oracle Hyperion Planning and financial reporting solutions. He also describes how the use of Data Relationship Management will keep the process running smoothly now and in the future. Speaker: Jeff Spangler @ http://youtu.be/kkkuMkgJ22U 4. Marc Seewald, Senior Director of Product Management for Oracle Hyperion Tax Provision at Oracle, talks about Oracle Hyperion Tax Provision, how it is an integral part of the financial close process and that it provides better internal controls and automation of this task. Marc talks about Oracle Partners and customers alike who are seeing great value. Speaker: Marc Seewald @ http://youtu.be/lM_nfvACGuA 5. Matt Bradley, SVP of Product Development for Enterprise Performance Management (EPM) Applications at Oracle, talked to us about different deployment options for Oracle EPM. Cloud services (SaaS), managed services, on-premise, off-premise all have their merits, and organizations need flexibility to easily move between them as their companies evolve. Speaker: Matt Bradley @ http://youtu.be/ATO7Z9dbE-o 6. Neil Sellers, Partner, Qubix International talks about their experience with previewing Oracle’s new Planning and Budgeting Cloud Service. He describes the benefits of the step-by-step task lists, the speed of getting the application up and running, and the huge benefits of not having to manage the software and hardware side of the planning process. Speaker: Neil Sellers @ http://youtu.be/xmosO28e4_I 7. Praveen Pasupuleti, Senior Business Intelligence Development Manager of Citrix Systems Inc., talks about their Oracle Hyperion Planning upgrade and the huge performance improvement now experienced in forecasting. He also talked about the benefits of Oracle Hyperion Workforce Planning achieved by Citrix. Speaker: Praveen Pasupuleti @ http://youtu.be/d1e_4hLqw8c 8. CheckPoint Consulting, talked to us about how Enterprise Performance Management should be viewed as an entire solution, rather than as a bunch of applications in silos, to provide significant benefits; and how Data Relationship Management can tie it all together effectively. Speaker: Ron Dimon @ http://youtu.be/sRwbdbbXvUE 9. Sonal Kulkarni, Enterprise Performance Management Leader, Cummins Inc., talks about their use of Oracle Hyperion Financial Close Management (Account Reconciliation Manager), Oracle Hyperion Financial Management and Oracle Hyperion Financial Data Quality Management and how this is providing efficiency, visibility and compliance benefits. Speaker: Sonal Kulkarni @ http://youtu.be/OEgup5dKyVc 10. Todd Renard, Manager Financial Planning and Business Analytics for B/E Aerospace Inc., talks about the huge benefits that B/E Aerospace is experiencing from Oracle Financial Close Suite. He was extremely excited about Oracle Hyperion Financial Data Quality Management and how this helps them integrate a new business in as little as three weeks. Speaker: Todd Renard @ http://youtu.be/nIfqK46uVI8 11. Peter Smolianski, Chief Technology Officer for the District of Columbia Courts, talked to us about how D.C. Courts is using Oracle Scorecard and Strategy Management to push their 5 year plan forward, to report results to their constituents, and take accountability for process changes to become more efficient. Speaker: Peter Smolianski @ http://www.youtube.com/watch?v=T-DtB5pl-uk 12. Rich Wilkie, Senior Director of Product Management for Financial Close Suite at Oracle, talked to us about Oracle Financial Management Analytics. He told us how the prebuilt dashboards on top of Oracle Hyperion Financial Close Suite make it easy for everyone to see the numbers and understand where they are in the close process, and if there is an issue, they can see where it is. Executives are excited to get this information on mobile devices too. Speaker: Rich Wilkie @ http://www.youtube.com/watch?v=4UHuHgx74Yg 13. Dinesh Balebail, Senior Director of Software Development for Oracle Hyperion Profitability and Cost Management, talked to us about the power and speed of Oracle Hyperion Profitability and Cost Management and how it is being used to do deep costing for Telecoms, Hospitals, Banks and other high transaction volume organizations effectively. Speaker: Dinesh Balebail @ http://youtu.be/ivx5AZCXAfs /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman"; mso-ansi-language:EN-US; mso-fareast-language:EN-US;}

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  • Tor and Google Analytics - how to track?

    - by Jeremy French
    I make a lot of use of Google Analytics - Google has reasonable tracking for location of users so I can tell where users come from. I know it is not 100% but it gives an idea. In the wake of Prism it is possible that more people will make use of networks such as tor for anonymous browsing. I have no problem with this, people can wear tin foil hats while browsing my site for all I care, but it will lead to more erroneous stats. Is there any way to flag traffic as coming from TOR, so I can filter location reports not to include it, and to get an idea of the percentage of traffic which does use it? Has anyone actually tried this?

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  • Microsoft met de la BI dans son ERP, et du Windows 8 dans son CRM Online

    Microsoft met de la BI dans son ERP Et du Windows 8 dans son CRM Online Microsoft met à jour sa gamme Dynamics 2012 avec deux nouveautés. Première annonce, la sortie de la version R2 de Dynamics AX 2012 - un de ses deux ERP maison avec Dynamics NAV (qui vise plus les PME/PMI). Cette version pour les moyennes et grandes entreprises introduit des fonctionnalités de Business Intelligence basées sur Microsoft SQL Server. « Grâce à elles, des informations importantes concernant toutes les activités de l'entreprise, peuvent être exploitées rapidement, de manière intuitive et contextuelle en fonction des requêtes de l'utilisateur », avance Microsoft. Elle proposera é...

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  • Introduction to Oracle's Primavera P6 Analytics

    Primavera P6 Analytics is a new product offering from Oracle which utilizes the Oracle BI product, Oracle Business Intelligence Suite Enterprise Edition Plus (Oracle BI EE Plus), to provide root-cause analysis, manage by exception and early-warning problem indicators from your P6 Enterprise Project Portfolio Management projects and portfolios. Out of the box reports and dashboards provide drill-down and drill-through insight to action where you can jump directly into the problem areas in Primavera P6 Enterprise Project Portfolio Management to course-correct or implement best practices based on successful project implementations. A complete view into all of your projects histories provides the trends and analysis needed to identify the best course of action to take next.

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  • Curious About Oracle's BI and Analytics Strategy?

    - by Bob Zurek
    Normally we use this blog space for discussing our business intelligence and analytic efforts along with our views and perspective on this very fast growing marketplace. However, I can't resist mentioning that we are having a great webcast coming up next week, so please do join Oracle's Mark Hurd and Balaji Yelamanchili as they unveil the latest advances in Oracle's strategy for placing analytics into the hands of every one of your decision makers-so that they can see more, think smarter, and act faster. Register now at http://bit.ly/HpAOJk for the Webcast and Live Chat: Wednesday, April 4, 2012 at 9 a.m. PT, 12 p.m. ET, 10 a.m. GMT.  You don't want to miss this event and thank you very much. 

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  • Application Composer: Exposing Your Customizations in BI Analytics and Reporting

    - by Richard Bingham
    Introduction This article explains in simple terms how to ensure the customizations and extensions you have made to your Fusion Applications are available for use in reporting and analytics. It also includes four embedded demo videos from our YouTube channel (if they don't appear check the browser address bar for a blocking shield icon). If you are new to Business Intelligence consider first reviewing our getting started article, and you can read more about the topic of custom subject areas in the documentation book Extending Sales. There are essentially four sections to this post. First we look at how custom fields added to standard objects are made available for reporting. Secondly we look at creating custom subject areas on the standard objects. Next we consider reporting on custom objects, starting with simple standalone objects, then child custom objects, and finally custom objects with relationships. Finally this article reviews how flexfields are exposed for reporting. Whilst this article applies to both Cloud/SaaS and on-premises deployments, if you are an on-premises developer then you can also use the BI Administration Tool to customize your BI metadata repository (the RPD) and create new subject areas. Whilst this is not covered here you can read more in Chapter 8 of the Extensibility Guide for Developers. Custom Fields on Standard Objects If you add a custom field to your standard object then it's likely you'll want to include it in your reports. This is very simple, since all new fields are instantly available in the "[objectName] Extension" folder in existing subject areas. The following two minute video demonstrates this. Custom Subject Areas for Standard Objects You can create your own subject areas for use in analytics and reporting via Application Composer. An example use-case could be to simplify the seeded subject areas, since they sometimes contain complex data fields and internal values that could confuse business users. One thing to note is that you cannot create subject areas in a sandbox, as it is not supported by BI, so once your custom object is tested and complete you'll need to publish the sandbox before moving forwards. The subject area creation processes is essentially two-fold. Once the request is submitted the ADF artifacts are generated, then secondly the related metadata is sent to the BI presentation server API's to make the updates there. One thing to note is that this second step may take up to ten minutes to complete. Once finished the status of the custom subject area request should show as 'OK' and it is then ready for use. Within the creation processes wizard-like steps there are three concepts worth highlighting: Date Flattening - this feature permits the roll up of reports at various date levels, such as data by week, month, quarter, or year. You simply check the box to enable it for that date field. Measures - these are your own functions that you can build into the custom subject area. They are related to the field data type and include min-max for dates, and sum(), avg(), and count() for  numeric fields. Implicit Facts - used to make the BI metadata join between your object fields and the calculated measure fields. The advice is to choose the most frequently used measure to ensure consistency. This video shows a simple example, where a simplified subject area is created for the customer 'Contact' standard object, picking just a few fields upon which users can then create reports. Custom Objects Custom subject areas support three types of custom objects. First is a simple standalone custom object and for which the same process mentioned above applies. The next is a custom child object created on a standard object parent, and finally a custom object that is related to a parent object - usually through a dynamic choice list. Whilst the steps in each of these last two are mostly the same, there are differences in the way you choose the objects and their fields. This is illustrated in the videos below.The first video shows the process for creating a custom subject area for a simple standalone custom object. This second video demonstrates how to create custom subject areas for custom objects that are of parent:child type, as well as those those with dynamic-choice-list relationships. &lt;span id=&quot;XinhaEditingPostion&quot;&gt;&lt;/span&gt; Flexfields Dynamic and Extensible Flexfields satisfy a similar requirement as custom fields (for Application Composer), with flexfields common across the Fusion Financials, Supply Chain and Procurement, and HCM applications. The basic principle is when you enable and configure your flexfields, in the edit page under each segment region (for both global and context segments) there is a BI Enabled check box. Once this is checked and you've completed your configuration, you run the Scheduled Process job named 'Import Oracle Fusion Data Extensions for Transactional Business Intelligence' to generate and migrate the related BI artifacts and data. This applies for dynamic, key, and extensible flexfields. Of course there is more to consider in terms of how you wish your flexfields to be implemented and exposed in your reports, and details are given in Chapter 4 of the Extending Applications guide.

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  • Latest Business Analytics Support News has been released

    - by paul.a
    The latest edition of Business Analytics Support News is now available. You can read our quarterly newsletter Volume 5 Doc ID 1347131.1Featured topics include details on Smartview 64-Bit Support Patch Set Update information for various products Social Media for EPM Documentation plus more Did you miss any of the newsletters and want to find archived copies?  Volumes one to four are all listed on the News Index Doc ID 1347159.1 To ensure you don't miss out on future releases and recent changes you can subscribe to the Product News.More details about the subscription are outlined in the volume 5 "Subscribe to Product Support News" section.

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  • Importing Data from Google Analytics

    - by Adam Tannon
    I am planning on building a web app with many different public-facing HTTP servers; each of which will have Google Analytics (GA) installed on them. I'd like to create a "dashboard" app that consolidates the GA data into one screen. I've been perusing the documentation for this so-called GA API, but I can't tell what the end result of the GA API is: Does the GA API allow me to do exactly what I am looking for it to do? Or... Does the GA API do something entirely different (like allow me to share my data with Google+ or something else weird) Since an API can be used to CRUD any kind of data, I guess I'm asking which way the GA API goes: is it for querying (reading) data from 1+ server instances, or is it for modifying data on those servers or somewhere else? Thanks in advance!

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  • Exalytics Webcast - Extreme Analytics Without Limits

    - by Rob Reynolds
    Event Date: October 18, 2012 Event Time: 11 a.m. PT / 2 p.m. ET If your organization is like most, you grapple with an ongoing struggle to obtain timely and relevant information from your enterprise systems. So, while you may have the data needed to answer key questions, the volume, complexity, and dispersal of that data makes getting those answers tough. Attend this Webcast to learn how the combination of Oracle Exalytics In- Memory Machine and Oracle’s market leading analytic applications enables you to go beyond the traditional boundaries of data analysis and get the insight you need from massive volumes of data – all at the speed of thought. See how you can benefit from running your analytic applications on Oracle Exalytics to: Lower TCO Improve Operational Decision Making and Enhance Competitive Advantage Deliver Speed-of-thought Analysis – Anytime, Anywhere Register today. Learn how Oracle Business Analytics can move your business ahead. Register Here

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  • New! EBS CRM Service Request Templating Online

    - by Oracle_EBS
    In an effort to improve the user experience changes have been made to Service Request (SR) creation process using My Oracle Support (MOS). This change is now online for several high-use CRM products. We aimed to streamline the process by reducing the number of questions, making subsequent questions conditional on previous responses, reducing lists of problem categories, and recommending key documents/evidence which should be supplied to help the Support engineer progress the issue. The process is now divided into three steps: Problem - prompts for a summary of the issue, and what steps have to be performed to re-produce the issue More Information - users will see the biggest change, as they select the ‘Problem Type’, which then presents a series of suggested attachments to upload Severity/Contact - section records who to contact, by what means, and the degree of urgency for the issue. The products included are: · Incentive Compensation · Trade Management · Site Hub · Incentive Compensation Analytics for Oracle Data Integrator · TeleService · Install Base · Quoting · Sales · Field Service · Service Contracts

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  • Google Analytics

    - by DavidMadden
    My first post.  Working with Google Analytics (GA).  What an incredible tool this is for those that are wanting to know about their site traffic.  GA allows the user to drill down to the screen size of any mobile sources that came in contact with his site.  The user is even able to know region demographics of visitors and the types of browsers and languages being used.  This is a great tool to help determine your target audience and what direction of growth one may be needing to take.GA has Real-Time currently in beta but it already allows the user to see some information.  I can already detect that I am viewing my site from Louisville, KY and what page of my site is being accessed.  I highly recommend using GA for the sheer plethora of data available.

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  • Telerik is the First UI Components Vendor to Support Microsoft Silverlight Analytics Framework

    Telerik Aligns RadControls for Microsoft Silverlight with Latest Microsoft Innovations Waltham, MA, March 16, 2010 Telerik, a leading vendor of development tools and user interface components for .NET, announced today that its RadControls for Microsoft Silverlight 3 provides support for the Microsoft Silverlight Analytics Framework Beta, allowing developers to benefit from the new capabilities the framework offers. The new framework, announced yesterday at Microsoft Corp.s MIX10 conference, allows...Did you know that DotNetSlackers also publishes .net articles written by top known .net Authors? We already have over 80 articles in several categories including Silverlight. Take a look: here.

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  • Google Analytics - New & Old Domain Filtering

    - by DotNetStudent
    I have two domains associated with the same hosting account. Domain A was the one I had purchased when I first set up my website, but I didn't like it all that much and it was getting low ranks, and so I bought domain B and 301'd links from domain A to domain B. Now I would like to know if there is any way I can filter page views on Google Analytics based on the domain used to access the website, so that I can know if it is worth to keep the old domain associated with the account. Is there any easy way I can do this?

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  • Microsoft Dynamics CRM -- Do people build websites with it?

    - by Marcy Sutton
    Forgive my ignorance, but do people build websites with Microsoft Dynamics CRM? I have a potential client who says that is the technology they will use for a new web project, for which I would be doing the HTML templating. I want to learn all I can as I am new to this particular system, but I can't seem to find anything related to web building and CRM. Is it more likely the client is developing another piece of technology to work with the CRM that they are neglecting to tell us about? Any experience or insight about this process is greatly appreciated!

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  • How to access GMAIL for storage in custom CRM SQL Server DB?

    - by Optimal Solutions
    I have a client who wants his custom-written CRM to be able to access his sales people's emails so that, effectively, a history of email conversations between customer and salesperson is stored inside the CRM's database. The CRM is written in VB 2008 and the database is SQL Server 2008. The only email these people use, in the shop and on the road, is GMAIL. Each sales person has their own GMAIL address. Thats how they operate. If they're on the road and respond to a customer's email inquiry about a product, they would like that email conversation to be stored in a table in the database. I think thats the part I cant wrap my head around. How to get access to the email data (knowing the user id and password) and doing so from VB 2008

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  • Sales & Marketing Summit 2012. Lo avete perso? Rimediamo subito.

    - by Silvia Valgoi
    Lo scorso 28 marzo si è svolto l'appuntamento dedicato alle aziende che vogliono  ripensare i processi di Vendita, Marketing e Supporto alla Clientela, facendo leva sui nuovi paradigmi quali Social Networking , Web 2.0, e-commerce, mobilità e multinacanalità, Cloud computing. Dello straordinario intervento del Prof. Enrico Finzi sul valore dell'Innovazione e sui 10 fattori di Leadership indispensabili per mantenere la prioria competività sul mercato, soprattutto nei periodi storici negativi, non abbiamo documentazione (è stato fatto a braccio) ma a presto pubblicheremo una sua intervista. Nella documentazione potete ritrovare i temi trattati durante gli speech in plenaria e le sessioni di approfondimento  Oracle Fusion CRM, la soluzione di nuova generazione per migliorare e incrementare l'efficacia dei processi di Vendita e Marketing. Oracle Sales & Marketing Summit - Fusion CRM View more presentations from Oracle Apps - Italia . I processi più innovativi di Customer Experience. Oracle Sales & Marketign Summit - Customer Experience View more presentations from Oracle Apps - Italia . Ask the Expert: e-commerce, Ask the Expert: knowledge management, Oracle Sales & Marketing Summit - Knowledge Management View more presentations from Oracle Apps - Italia . Ask the Expert:marketing & loyalty, Oracle Sales & Marketing Summit - Marketing & Loyalty View more presentations from Oracle Apps - Italia . Ask the Expert: Policy Automation  Ask the Expert: Fusion CRM Oracle Sales & Marketing Summit: Fusion CRM Demo View more presentations from Oracle Apps - Italia .

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  • Building a QueryExpression where name field is either A or B

    - by Mike
    I'm trying to build a Dynamics CRM 4 query so that I can get calendar events that are named either "Event A" or "Event B". A QueryByAttribute doesn't seem to do the job as I cannot specify a condition where the field called "event_name" = "Event A" of "event_name" = "Event B". When using the QueryExpression, I've found the FilterExpression applies to the Referencing Entity. I don't know if the FilterExpression can be used on the Referenced Entity at all. The example below is something like what I want to achieve, though this would return an empty result set as it will go looking in the entity called "my_event_response" for a "name" attribute. It's starting to look like I will need to run several queries to get this but this is less efficient than if I can submit it all at once. ColumnSet columns = new ColumnSet(); columns.Attributes = new string[]{ "event_name", "eventid", "startdate", "city" }; ConditionExpression eventname1 = new ConditionExpression(); eventname1.AttributeName = "event_name"; eventname1.Operator = ConditionOperator.Equal; eventname1.Values = new string[] { "Event A" }; ConditionExpression eventname2 = new ConditionExpression(); eventname2.AttributeName = "event_name"; eventname2.Operator = ConditionOperator.Equal; eventname2.Values = new string[] { "Event B" }; FilterExpression filter = new FilterExpression(); filter.FilterOperator = LogicalOperator.Or; filter.Conditions = new ConditionExpression[] { eventname1, eventname2 }; LinkEntity link = new LinkEntity(); link.LinkCriteria = filter; link.LinkFromEntityName = "my_event"; link.LinkFromAttributeName = "eventid"; link.LinkToEntityName = "my_event_response"; link.LinkToAttributeName = "eventid"; QueryExpression query = new QueryExpression(); query.ColumnSet = columns; query.EntityName = EntityName.mbs_event.ToString(); query.LinkEntities = new LinkEntity[] { link }; RetrieveMultipleRequest request = new RetrieveMultipleRequest(); request.Query = query; return (RetrieveMultipleResponse)crmService.Execute(request); I'd appreciate some advice on how to get the data I need.

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  • Tracking subdomains in the same profile as the main domain

    - by Osvaldo
    I have a site, let's call it http://www.example.com with a non-universal Google analytics account. Now we have to add new functionalities in a subdomain like https://subdomain.example.com as a micro site. On that subdomain the URL's will be something like https://subdomain.example.com?param1=foo&param2=bar We can't change the requirements as both main site and mini-site use a different CMS/application. This is strictly a Google Analytics question. But we need to count pageviews and events that happen in that subdomain (with URLs like https://subdomain.example.com?param1=foo&param2=bar) as belonging to the main domain. So pageviews and events in https://subdomain.example.com?param1=foo&param2=bar need to be recorded as if they happened in http://www.example.com/path/to/whatever/I/want Fortunately we have full control on JavaScript in the main domain site and in the subdomain site too. How can we make this work? Do we need to change tracking code both in the main domain and subdomains? Do we need to reconfigure Google Analytics? Please note again that we do not want to create a new view for the subdomain. Both mini-site and main site should be in the same account, property and view.

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  • Partner Webcast – Oracle CRM: The Age of the Customer - 18 July 2013

    - by Thanos
    High-touch solutions for the complete customer experience How does Customer Relationship Management change in "the age of the customer", or does it at all? Customer relationship management has changed over the past years from a pure "inside out" point of view, where the customer is the center of attention to an "outside in" discipline where the customer has become the driving force. Away from the 360° view, through data to a holistic view of the customer’s journey and experience, through behavioral analysis and interaction across all touch points along a lifecycle of a customer relationship. Learn how this approach, integrating sales, service and marketing channels into one cohesive customer experience can drive customer experience and support acquisition, retention and efficiency in your customer relationship. With Oracle's Sales, Service and Marketing cloud offerings, you can be ahead of the game and provide a consistent and personalized voice to your customers, regardless of which channels you favor and your customers prefer. Integrated, cross-channel campaign automation and service delivery, as well as feedback-loops to sales automation, will provide you with tools to achieve top-of-the-line customer experience. Agenda · Oracle Customer Experience - Introduction into a new take on CRM · Oracle Sales Cloud - Integrated Salesforce Automation · Oracle Marketing Cloud - Cross-Channel Campaign Management · Oracle Service Cloud - Channel-blending in service delivery Delivery Format This FREE online LIVE eSeminar will be delivered over the Web. Registrations received less than 24 hours prior to start time may not receive confirmation to attend. Duration: 1 hour REGISTER NOW For any questions please contact us at partner.imc-AT-beehiveonline.oracle-DOT-com.

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  • Oracle Magazine: Getting started with SQL Analytics

    - by KLaker
    I am currently working on a series of podcasts covering the broad categories of our SQL analytical functions and features and while I was doing some research I came across of series of four articles in the Oracle Magazine. This series of article is written by Melanie Caffrey who is a senior development manager at Oracle. She is a coauthor of Expert PL/SQL Practices for Oracle Developers and DBAs (Apress, 2011) and Expert Oracle Practices: Oracle Database Administration from the Oak Table (Apress, 2010). The four articles are under the banner "Technology: SQL 101" and parts 9, 10, 11 and 12 cover SQL analytics. Here are the links to the four articles: Jan 2013 Having Sums, Averages, and Other Grouped Data March 2013 A Window into the World of Analytic Functions May 2013 Leading Ranks and Lagging Percentages: Analytic Functions, Continued July 2013 Pivotal Access to Your Data: Analytic Functions, Concluded The articles cover topics such as GROUP BY, SUM, AVG, HAVING, window functions, RANK, FIRST, LAST, LAG, LEAD etc.   The great news is that  you can try out the examples in this series. All you need is access to an Oracle Database instance. All the schemas, data sets and SQL statements that you will need can be downloaded from a link included in the January article.    I hope you find this series of articles useful.

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  • Resources to learn about engineering aspects of data analytics (OLAP, warehousing, ETL, etc.)

    - by JT
    I'm a math/stats guy, interested in learning more about the engineering aspects of "data analytics" (this may be an overly broad term, this is a case of "I don't know what I don't know", so I'm not sure how to be more specific). I'm fine with manipulating and analyzing the data once it's already stored somewhere and I can access it, and I'm fine with writing scripts and SQL queries (and have a general knowledge of things like normalization). What I don't know is the whole engineering process of capturing and storing the data. For example, terms I've heard thrown about that I only vaguely understand the meaning of include: - OLAP, OLTP - Data warehousing - ETL - ??? What's a good book (or any other resource) to learn about these kinds of things? What are things I should know about database design (normalization seems kinda "obvious" to me, something I would have done even before I knew the term -- is there anything else?)? In other words, for jobs falling under the umbrella term of "analytics engineer", what kinds of things should I know?

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