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• Broken Motherboard Trace

  - by CoffeeBean

  When you're fairly certain that a motherboard trace is broken near the CPU (i.e.: you suspect heatsink / fan was improperly inserted) is it advisable to attempt a repair? I've heard that it can be done using a substance for repairing embedded windshield defoggers. Has anyone had any experience with this?

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• Grub error 18, gparted not showing anything

  - by Montecristo

  Some week ago I started having some problems with my pc, sometimes it just freezed not allowing me to do anything. I had to turn it off and on and sometimes do it a couple of time even at startup. Now it does not start at all, grub is giving me error 18. I have found that a solution is to create a bootable partition in the first sector of the disk. gparted does not recognize any partition, the window in which there would be my partitions is empty. sudo fdisk -l does not output anything. If I type sudo mount /dev/sda and then tab tab to autocomplete these are the devices coming out: sda sda1 sda2 sda5. If I launch sudo mount -t ext3 /dev/sda1 disk I get the following error: mount: wrong fs type, bad option, bad superblock on /dev/sda1, missing codepage or helper program, or other error In some cases useful info is found in syslog - try dmesg | tail or so dmesg outputs [ 1831.974847] EXT3-fs: unable to read superblock Do you know how to solve this issue? I'm not completely sure this is a software problem, should I try with a new hard disk?

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• Screen occasionally flashes black when under load, sometimes does not recover

  - by Oak

  I've built a brand new machine, but to my horror my monitor occasionally flashes black for around a second, then returning to normal. This happens under load (watching videos / playing games) but only sometimes; e.g. it doesn't occur in "Batman: Arkham City" but does in "XCOM: Enemy Unknown". When watching videos, it also occurs when not watching them full-screen, and it sometimes even occurs when the machine isn't doing anything, just sitting at the desktop and moving the mouse around. Has anyone ran into this problem and knows of any solution? Additionally, sometimes after the black screen, it won't return to normal, instead turning completely corrupt. In these cases even quitting the application doesn't help, but physically disconnecting and reconnecting the monitor fixes the problem. This problem did not occur on my earlier machine which used the same physical monitor. Additional details: Windows Server 2012, configured as Windows 8, with latest updates installed NVIDIA GeForce GTX 660 Ti, with latest driver installed Ample amounts of CPU and RAM for playing the above games and for watching videos. I've read about similar problems elsewhere but could not find a working solution: http://www.youtube.com/watch?v=Zt00C-HXFbA&noredirect=1 http://www.sevenforums.com/hardware-devices/59126-monitor-flashing-black.html https://eu.battle.net/d3/en/forum/topic/4079098908?page=4 http://www.tomshardware.com/forum/347422-33-screen-flickering-black-nvidia-driver-update

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• Laptop goes black after a minute or so

  - by ZEDA-NL

  I have a laptop that is behaving strangely. When I turn it on, it does everything what it is supposed to do, but after a minute or so I hear a Click and all goes black. It's like it turns off the power. It doesn't matter what the laptop is doing. It also happens when it's just waiting in the Bios setup menu. Has someone experienced this before? Can it be the power supply? Can it be a cooling problem? Any ideas? By the way, it's a Compaq Presario Laptop, maybe 3 years old already.

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• Dell Vostro Desktop error

  - by goldenmean

  Faced a strange situation at work today. We have people sitting at a table on opposite sides, with power cables underneath the table. This morning when the person sitting opposite to me banged his feet on ground, it disturbed the power cable to my PC and it turned-off. So when I turned it on, it says, "No boot device found" Press F1 to setup or F5 to perform test... There was no physical impact/crash/fall of the desktop cabinet, which could have crashed/damaged the hard disk physically. EDIT: The OS is Windows 7 So I tried to recognize it in the Bios setup, but even there it could not find the SATA disk that is connected to this machine. So then I opened the cabinet, removed the power supply and plugged it back again. Tried to reboot, same error, "Boot device not found" It is not recognizing the hard disk. Any ideas about what might be wrong? Hard-disk crash, OS Crash(But it doesn't even go to the point of loading the disk after the initial Bios execution, so doubt this...) Any pointers about how I should proceed to troubleshoot/solve this error are welcome.

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• My MacBook Pro (2011) is dead

  - by Dave

  I connected my Sony digital camera with the MacBook and the screen turned black. I wonder why because the Sony camera was not on at the time and technically could not be accessed. So I thought it might be temporary and I turned on my camera. Well, it did not work, but my MacBook Pro has been dead since then. It will not turn on - when I hold the power button for five seconds, nothing happens. When I connect the charger cable, the green light is very dim and blinks a little (with about 20% illumination). I wonder what the problem is. I have to call Apple Care, but just so that I know, what could be wrong? Is my MacBook permanently dead? It might be under warranty but I am not sure.

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• Dell Vostro Desktop error.

  - by goldenmean

  Faced a strange situation at work today. We have people sitting at a table on opposite sides, with power cables underneath the table. This morning when the person sitting opposite to me banged his feet on ground, it disturbed the power cable to my PC and it turned-off. So when I turned it on, it says, "No boot device found" Press F1 to setup or F5 to perform test... There was no physical impact/crash/fall of the desktop cabinet, which could have crashed/damaged the hard disk physically. EDIT: The OS is Windows 7 So I tried to recognize it in the Bios setup, but even there it could not find the SATA disk that is connected to this machine. So then I opened the cabinet, removed the power supply and plugged it back again. Tried to reboot, same error, "Boot device not found" It is not recognizing the hard disk. Any ideas about what might be wrong? Hard-disk crash, OS Crash(But it doesn't even go to the point of loading the disk after the initial Bios execution, so doubt this...) Any pointers about how I should proceed to troubleshoot/solve this error are welcome.

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• Power Outage Interrupted Upgrade from Windows Vista Ultimate to 7 Ultimate, Reverted to Vista, Now Vista is failing... What Next?

  - by tednewk

  I was in the midst of what seemed to be a successful upgrade from Vista Ultimate to 7 Ultimate when there was a brief blackout. The upgrade failed and Windows reverted back to Vista. Now Vista is very slow to boot, has problems waking back-up from inactivity and quickly loses it's wireless connection. The wake-up problem manifests itself as the mouse is clearly shown on a black screen but I have no access to the Desktop or Taskbar or Explorer. Even Alt-Ctrl-Delete doesn't seem to work. No task menu, no reboot. Hitting the reset button reboots the machine with the usual Black Screen warnings offering Safe Mode. I tried to do a system restore to a point before the upgrade. That didn't seem to work. My guess is that my system is a mutant with parts of Vista and parts of 7 crashing each other. I would like avoid a clean install if at all possible to avoid reinstalling other software. What should I try now? My thoughts are: My a system back-up to lock the computer in place Trying a second 7 upgrade If that appears to be working make another back-up If not reload back-up and try a repairing Vista from DVD. If that appears to work make another back-up, let system stablize about a week then try 7 install again If that doesn't work are there any other options to try before settling for a clean install? Another complication, I am doing this by "remote control". I'm traveling with my job and I'll be talking my son through it over the phone. (Kind of like the landing the 747 cliche from all the 70's adventure shows!) So is there a way of simplifying the steps? Thanks Ted

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• My ubuntu server is losing connectivity, require assistance troubleshooting

  - by Coderama

  I have two server monitoring tools that check the uptime of my Ubuntu 10.04.1 LTS server. Over the last month both of these tools have reported the following outages: Jan - 15mins: self recovery Jan - 5 mins: self recovery Feb - 15mins: I managed to be online when this happened and logged into my control panel to find that my server was shutdown. I manually restarted it only because I was online. I wonder if it would have restarted? I have contacted my VPS provider (webbynode) who could not see any any problems with their VPS infrastructure for the February outage. I have also checked the following log files to see if there are any anomalies that could be the cause of the outages; I am unable to see anything related to the server shutdown (Feb) in these logs: /var/log/auth.log /var/log/apache2/error.log /var/log/syslog /var/log/kern.log /var/log/boot /var/log/messages Could anyone suggest any other things I should look out for, such as additional system logs? I just added bootlogging through /etc/default/bootlogd

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• I have been told to accept one error with Memtest86+

  - by DustByte

  Bought a new computer back in August with 4x4 GB RAM. Had problems with the RAM. They sent me four new sticks, which also generated errors. Singled out four sticks (from the eight I now had) that didn't generate any errors. Discovered by coincident a new RAM error last week (this time no BSOD). Contacted the company. According to them there have been issues with a bad stock from last summer so I got two tested 8 GB sticks sent to me. Been running Memtest86+ over the weekend. After 20 hours I got an error (see attached photo). The test has now been running for 37 hours but so far only this one error. I contacted the company where I bought the computer. They wrote back: I wouldn't worry about hat one fail. We have had similar situations here whereby it passes numerous times but then fails once. We think it's an issue with memtest, after all memory is faulty or it isn't so you can't really have it pass a few times, fail the next time around and then pass again! Please trust me on this and continue with the memory we sent you and if your problems continue we'll look at getting it replaced again. I gather from other forum posts that many people do not accept a single error. What could this single error signify, faulty RAM or a glitch in the MEMTEST program (or other)? Update: From the helpful comments below I conclude that an occasional (and rare) "random" error could occur and be acceptable, but repeated errors at the same address would indicate malfunction. Memtest has now run for 45 hours and I still have only one error. For everyone's information, I will keep running the test. In less than two days I am going away for a month. I will most likely leave Memtest running. As I do not have a UPS there is a risk that a power outage will ruin the experiment. The computer is a desktop so I cannot bring it with me (which would curiously have exposed it to more cosmic rays as I will be flying ;)).

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• Why has my computer started to make noises when I turn it on after I put it into sleep mode for the first time a week ago?

  - by Acid2

  I would usually have my pc on all day and fully shut it down at night time before I went to bed. I decided to put it into sleep mode instead the other day and everything was fine but when I woke it from sleep, I was presented with the blue screen of death and it started with some weird noise that sounded like some spinning part was off balance or possibly hitting something periodically. Sounds like it could be a fan or maybe the HDD. I'm not sure why sleep mode would mess up the hardware. Anyway, now sometimes, randomly, when I turn my computer on from a previous shut down, I still get to hear the noise but the start-up is normal. Sometimes I don't hear anything for the entire duration while I have it on and sometimes it goes away after a few minutes and sometimes it doesn't and I have to restart, like it isn't going away right now. I can hear the noise as I type this. Anyone got possible solutions? I don't want to open the system and mess up other stuff. I'm also not sure if I should take it somewhere to have it fixed - it might not make the noise then and work like normal and nothing would seem like needing to be fixed. Add: I'm running Windows 7, if that's of any relevance.

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• Toshiba Equium A110-252 laptop won't boot Windows.

  - by Drew Gibson

  I have a Toshiba Equium A110-252 laptop (XP Pro) which stopped booting a couple of weeks ago. The symptoms are that the laptop would display its DOS Toshiba splash screen, then the Windows (XP) boot screen would display, then a very brief blue screen flash, then back to the boot options screen (offering safe mode, safe mode with networking etc, last known good config, etc... none of these work). I assumed a duff HD, and swapped it for a new one and reinstalled from a TrueImage backup. This worked until I installed windows updates I think (the backup was a few months old), and now the PC is doing the same thing. I have installed a third, old HD (60GB) with Ubuntu 11.04 on it, and everything is fine. PC boots and runs Ubuntu beautifully. I need Windows running on it though ! Given these symptoms, could it a windows update issue ? Or might I have a hardware fault still ?

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• Weird RAM Upgrade Experience

  - by Axel Isouard

  I have a laptop, HP EliteBook 8540p having originally 4GB RAM and I've recently bought Corsair Value Select SO-DIMM 16 Go (2x 8 Go) DDR3 1333 MHz. It fits the required RAM specifications perfectly, and once I've inserted them, the BIOS recognizes the memory correctly, but my linux Gentoo running on kernel 3.1.6 SMP x86_64 crashes immediately when I'm running an app which consumes a lot of memory. The laptop crashes as if there's no more battery left, when the memory reaches at least 6000MB ram. Windows 7 doesn't want to run anymore, it shows a blue screen with the IRQ LESS OR EQUAL error if I set 8GB, and it doesn't boot at all if I set 16GB. Is there something I could do to fix this please ?

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• Unable to create a Windows 7 system image of a failing hard drive

  - by Rahul

  The hard disk of my one year old T400 Thinkpad has started failing periodic hardware tests. I get a "Targeted Read Test Failed" error. The "SMART short self test" times out. I am now trying to create a Windows 7 System image of the hard disk but it fails without giving any specific error messages. I tried using Comodo Backup but got an error (code 101117) there as well. I have copied the important files in Dropbox but would like to take a full System backup as I have plenty of software installed on the machine. Does anyone know why this is happening and how I can take a backup of the system image ?

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• Starting old computer - nothing shown on screen at boot

  - by Jonas

  I'm trying to start an about 10 years old PC computer. But nothing is shown on the screen, and it beeps everytime I press a key on the keyboard. I can press Ctrl+Alt+Del to reboot the computer. The monitor is newer and seem to work with other computers. I don't see anything from POST/BIOS at start or later. I have tried to change to another graphic card, but it didn't change anything. What can I do to solve this problem? Update: I have now tried with another computer (the one where the "another graphic card" came from) and I got the same problem. I doesn't show anything on the screen. Both these computers had a GeForce2 MX 400 graphic card. I tried with another computer screen it didn't work - it was showing "signal out of range". So is the graphic card GeForce2 MX 400 too old for newer TFT-monitors? I tried with a third computer so I know that the monitors are working, and both monitors work fine with that computer.

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• water cooler fan in my computer room............

  - by metal gear solid

  Is using water cooler fan in my computer room HARMFUL for the internal parts of the computer system?

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• New MOBO + old Harddrive = NO BOOT

  - by rm

  My old mobo died, i bought a new one and swapped it. Plugged my old Harddrive and fired it up. I get a POST screen, the Windows logo ... and then the system restarts. Any ideas?

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• Laptop powering off after 10 mins or so

  - by Jack

  I have no OS installed, and I am trying to use a linux boot disc. However it is not a linux problem....if I just leave the computer on at the no operating system found message, it still turns off. I thought maybe it was overheating, but I am 90% sure that is not the problem. What else could cause this? I should have mentioned, it's a laptop.

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• Computer powering off after 10 mins or so

  - by Jack

  I have no OS installed, and I am trying to use a linux boot disc. However it is not a linux problem....if I just leave the computer on at the no operating system found message, it still turns off. I thought maybe it was overheating, but I am 90% sure that is not the problem. What else could cause this?

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• Are laptop hard drives fairly generic, or do I need to be careful to get the right one for my comput

  - by ngm

  I have a Dell Inspiron 1525 laptop, and the hard drive is failing and I'd like to get a new one. What I'm wondering is, do I need to buy a hard drive specific to my computer model, or are laptop harddrives usually fairly generic? (If that's the case then I can shop around for the best value.)

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• How can I detect hard drive failures?

  - by Francis

  I am in charge of a large number of Windows servers. Recently, many have been reporting hard drive errors with event codes 11 and 55. CHKDSK indicates that the drives are fine most of the time. What other diagnostic tools could I use to more accurately detect hard drive failures? Could these Windows events be false positives? I have already evaluated S.M.A.R.T., and it seems to have significant sensitivity and specificity issues.

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• HDD not detected whenever first power on (detected at BIOS level)

  - by Alvin Lim

  I am using Asus P8H61-M LX Motherboard with latest version of BIOS: 4401 One SATA-3 Western Digital Black Series 1.5TB is attached to SATA port 0 A Samsung 22x DVDRW SATA drive attached to SATA Port 1. ps/2 Logitech mouse and keyboard. CPU is i3 with DDR3 8Gb RAM. no other devices are installed. My problem is that when I turn on the computer, the WD HDD is not detected. ie cannot be booted. I have to press ctrl+alt+del in order to get it detected. I'd used the WD data lifeguard software to scan the HDD, the smart status is OK, the surface scan does not show any error at all. Where did I do wrong? Any advice is greatly appreciated.

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• Computer won't start up. Stuck on Lenovo splash screen. Help Diagnose

  - by Ace Legend

  I have some (I'm not sure exactly what model) Lenovo 21" IdeaCentre. Honestly, the computer works off and on. I have had problems with it not being able to shutdown, which I fixed. The fan seems to be constantly running, a few other problems as well. Anyway, nobody was using it when all of a sudden it switched to a blue screen. I was in the kitchen, but when I got over to the computer I read the message. It said something about bad drivers, but that is all I saw and then it restarted. However, when it got to the Lenovo Splash screen, nothing happened. I waited there for over 10 minutes, but still nothing. I tried to turn of the computer, but the only way to do it was to pull out the power cable. I then removed all USB devices and tried again. Still nothing. It also won't respond to keyboard input when I try to use enter to interrupt normal startup. My guess is some piece of hardware is damaged inside the machine. However, I have no idea what piece it is. Does anybody have any idea what could be wrong with it? Thanks.

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• How long until the chirping stops or what can I do to make it stop?

  - by MadBurn

  I know computers, I have been fixing them and building them for over a decade... but I don't know the exact electronics of them. My personal desktop PC is making an irregular, but constant, extremely high pitched chirping noise. I know this could be my hard drive, but I've heard that noise before and I believe this is a capacitor or part of the electronics. This noise is right at the edge of my hearing and I can feel it more than I can hear it. After a while, it starts to give me a headache and makes me physically sick. How long will this last? Is there anything I can do to fix it (short of replacing the entire motherboard)?

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• New harddrives failing within weeks.

  - by Jason Kealey

  I've experienced 8 hard disk failures in 3 months and have tried many things to solve the issue permanently but I have failed. I would like to know if you have any advice for me. System was running Win XP on an Asus P5W-DH Deluxe. I have setup a RAID-1 array. I started out with 2 x 500 GB 7200RPM Western Digital drives. One died. I took it out to RMA it. On the same day, the router was fried. Assumed a power surge occurred; connected an older UPS to protect the system. Once I got my hands on an identical disk, I installed it. The RAID array was rebuilt. A few days later, the other one died. Assumed the rebuild caused it to fail. Took it out for RMA. Before the other one arrived, the remaining one died. I then discovered I could re-enable them using the Intel Matrix Storage Manager. I re-enabled both and the system seemed fine for a week, until both died again. I got two new 1.5 TB 7200RPM Seagate drives and re-installed Windows 7. Also replaced the UPS and power supply. They both died again. The voltage on the plug is stable between 120 and 122V as per the UPS. None of the other devices have had any problems (monitors, etc.). At this point, I see two options: a) electrical issue in the house that was, for some reason, not blocked by the UPS. b) something else inside the system causing surges? motherboard? onboard raid controller? Failures happen fairly quickly, between 2 and 14 days after I fix the previous issue. I just gotten a new computer (Core i7) to replace it. If it is stable, I can determine that b) was the problem. If it fries its hard drive again, I can determine that it is an electrical issue in the house. Do you have any other thoughts? Any tools I can run on the drives that failed to get more information about the original SMART event history?

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