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• Inexpensive Remote Assistance software?

  - by Jess

  Any recommendations for Remote Assistance software that does not require firewall modification for clients? To assist client with software problems and perform training, we currently use a tool called Remote Helpdesk to connect to their computers and guide them through the process. This tool was pretty cheap (~$400 onetime for 3 support staff), and worked great - the client's PC actually initiates the connection to us, so there's never any firewall issues (vs. Remote Desktop, VNC software, or many other similar tools). Unfortunately, the product doesn't work well with 64-bit O/S's and Vista in general (slows down by a factor of 10 or so). I am looking for alternatives that provide the same reverse connection capabilities to avoid firewall issues. The only solution I've found is WebEx's Remote Support, which is WAY too expensive ($449/month for us). Thanks for all the assistance!

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• Serial port game controller (racing pedals)

  - by Cheesegraterr

  I have an old madCatz racing wheel for the playstation 2. The gas and brake pedals are connected to the wheel by a serial port. I just bought a usb racing wheel for the PC but it lacks pedals so I wanted to see if I could get these old madCatz working. I just installed the serial port in my motherboard, but now I have a problem with software. Nothing will recognize the pedal. I was wondering if there are any programs or drivers out there that will allow me to set the pedals up to work. Any advice would be appreciated!

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• Sound quality in bluetooth headphones doesn't change to high

  - by Sergiy Byelozyorov

  My Bluetooth headset Philips SHB6610 has several profiles. It can work as low-quality headset (HFP) and high-quality headphones (A2DP). I mean sound quality. Typically whenever I start to play the music in my media player it works in high quality, while if I receive a call on Skype it switches to low-quality. Once call is finished it falls back on high quality again. However, from time to time, it happens that I connect headphones to the computer and they just stay in low-quality mode. I don't know how can I change the profile manually, since it was always done automatically so far. The only thing that helps (but not always) is re-pairing of headphones with PC. I am using Windows 7 on Toshiba Satellite Pro P300-1CG laptop, with Belkin Mini Bluetooth Adapter.

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• Remote control a computer using another computer

  - by Dean

  I've got a main desktop computer at home, I'd like watch movies using it but able to control it afar. For example, I would like to lay on my bed and control the desktop using my own laptop via wireless. I've been looking for solutions to my question. I tried to use remote desktop, I can pause the movie but I then have to go to the pc to log in the OS again. I also tried to bind my desktop to my mobile phone over bluetooth, this works as I can control the mouse etc. but I found I can barely see the mouse pointer when at long distance. I still wish I can use my laptop as a remote control, is this possible?

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• Restored Domain Controller does not display any information using dcdiag command

  - by dasko

  I am testing restoring a domain controller from system state backup to different hardware in a non production environment as a sanity check for our restoration procedure. When i run the dcdiag command I get "blank info back" and all that is displayed are two lines as follows: Domain Controller Diagnosis Performing initial setup: and then I am returned to the command prompt. Even when I do dcdiag /v i get the same result. I have double checked the DNS settings and Active Directory works properly. All FSMO roles are being held by this restored Domain Controller. I am able to join test pc's to the domain without issue etc Is this a common issue or is there something that I am missing. Thanks.

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• Changing Windows Media Center StartRecording Task Scheduler options

  - by T Reddy

  Hi, I'm experiencing some occasional crashes waking from sleep and I believe it may be related to the Corsair SSD F40GB2 as my boot disk...or the new Ceton tuner I recently installed... I dunno what the real problem is as I can't reproduce the problem manually. I read somewhere that I should not allow the hard disks to sleep...so I'm trying that in the meantime... At any rate, I don't really care that the computer crashes so long as WMC will start recording the task as soon as possible...the task is scheduled to wake the computer 5 minutes before the recording starts. I noticed that there is a StartRecording param in the Media Center folder in Task Scheduler. There is an option (currently unchecked) that will retry a failed task. I would like to know if there is a way to enable that checkbox. My hope is that if my PC crashes when waking up for this task, that after it reboots the task will trigger again and start recording. Thanks!

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• Win XP Pro SP3 MUP.SYS last driver to load before freeze. Can't boot into XP CD / Recovery Console

  - by Joshua

  I've tried everything and have even looked at the thread on this site "Fresh installation of XP hangs after MUP.SYS" but nothing. I'm running Memtest86+ v4.00 but no luck (everything looks good) It freezes at windows boot screen, not even 1 green block shows up in the loader. I go into safemode and it stops at MUP.SYS, it's probably not MUP.SYS that is the problem but it's probably the next file that is trying to load or something. The end-user has not installed anything at all that could be problematic. I have pulled the HDD out and put it into another pc and have checked it, nothing suspicious at all. It's just as clean as when I first cleaned it up and secured it. Someone / anyone please help! :) Thank you!

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• IE11 throws error in IEFRAME

  - by c69

  When I try to see "properties" of JSFiddle's logo, IE11 shows script error in file res://ieframe.dll/anchbrws.js Looking at the file, I see function BodyLoad() { var arrAll = document.all; for (i=0; i < arrAll.length; i++) { var elm = arrAll[i]; if (elm.id.substring(0,1) == "_") { if (elm.innerText== "undefined" || elm.innerText == "") { elm.innerText = L_NotAvailable_Text; } } } } from what I see, trying to read document.all is a stupid idea to do in IE11, which puts me to concern - is this a bug in IE's internal script or I have old version of some file(s) or my PC was compromised ? p.s: this error does not happen on other pages, nor on other elements of JSFiddle site.

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• How to boot Snow Leopard without Rebel EFI?

  - by RahulVyas

  I have Mac OSX 10.5.7 on one hdd and I want to install Snow Leopard 10.6 so I attach another hdd, format it with GUID, and then boot my system using free Rebel EFI disc, then I install the Snow Leopard but in the end the setup fails. When I restart the PC and boot using Rebel EFI it shows Snow Leopard installed. So I boot that in safe mode and it started. My problem is I cannot boot it into safe mode because I have Chameleon already installed for 10.5.7 and in the Chameleon I can not see any option to boot into safe mode? So does someone know how do I boot Snow Leopard?

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• Is there a Firefox or Chrome plugin, or a standalone program, for monitoring site usage and search queries?

  - by Leigh Caldwell

  I'm running some research on how people search the web for specific types of information. I'd like to be able to set them up with a laptop and browser and then record a history of what they search for and what sites they visit. A Firefox or Chrome plugin would be ideal, but a standalone program is fine too. It doesn't need to be free, just quick and reliable. It doesn't need to be a general PC monitoring program (though that would be OK too) - it's only Web usage I need to track. I've found a few on the Web but am not sure which ones to trust. Your recommendations would be much appreciated.

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• Centos Virtual host loading default page

  - by ntechi

  I have asked a question which was related to this but not same, I have a centos VPS, which has two wordpress websites, one is mbas.co.in and another is onlinemba123.com, now for virtual hosting using just ONE IP ADDRESS, first I started mbas.co.in, which is working fine, when I added onlinemba123.com then, it is loading default Centos page instead of my website, and I am just testing my onlinemba123 website, I haven't configured DNS for it, I am testing it through editing my PC's hosts file, My website folder names are also same as in the conf file below Now my question is how can I load my website instead of Default page, is my virtual host config fine? My virtual host config: NameVirtualHost *:80 <VirtualHost *:80> ServerAdmin [email protected] DocumentRoot /var/www/html/www.mbas.co.in ServerName mbas.co.in ErrorLog logs/mbas.co.in-error_log CustomLog logs/mbas.co.in-access_log common </VirtualHost> <VirtualHost *:80> ServerAdmin [email protected] DocumentRoot /var/www/html/www.onlinemba123.com ServerName www.onlinemba123.com ErrorLog logs/onlinemba123-error_log CustomLog logs/onlinemba123-access_log common </VirtualHost> My computers host file is: xx.xxx.xxx.xxx www.onlinemba123.com

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• MP3 player no longer syncing

  - by zildjohn01

  I recently installed third-party drivers for the (Sony) PS3 controller on my friend's PC (Windows XP). I found out a few days later that his MP3 player (also Sony) is no longer recognized by Windows. He gets the "connect device" sound, and about 250ms later, the "disconnect device" sound. I figured the controller driver took over the Walkman's device ID, so I went through the registry and C:\Windows\inf removing all references to Sony's VID (054C), but I haven't had any luck. What would you do in this situation?

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• How to check a digital certificate?

  - by StackedCrooked

  I have extracted a certificate from a cable modem. Now I want to verify if this certificate is valid. If I understand correctly, the verification process consists of having the issuer sign the subject's public key and then comparing the result with the subject's signature. This signing process is done using the issuer's private key, which nobody but the issuer has access to. So even if I have both certificates on my PC, there is no way for me to verify the subject's validity. From this I can only conclude that the verification must be implemented as a remote service. The problem is that I don't know what remote service I need to access to verify this certificate. The issuer is "AVM GmbH Cable Modem Root Certificate Authority". How can I find the webservice for verification? Is there standard lookup mechanism for this?

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• Does NMBD depend on DHCP?

  - by Atilla Filiz

  I am trying to debug a SMB share issue on an embedded Linux setup. Before diving into source code, I want to make sure this is not a configuration problem. So here is my case: Scenario-1: dhcp server enabled by default 1- system boots 2- udhcpcd server starts 3- smb server starts (smbd) 4- nmb server starts (nmbd) 5- smb share accessible Scenario-2: dhcp server disabled by default 1- system boots 2- smbd starts 3- nmbd fails to start 4- smb share inaccessible 5- $/etc/init.d/udhcpcd start 6- $/usr/sbin/nmbd still fails without an error message The client pc and the server device have static IP addresses in both cases. Is it possible that, NMBD somehow depends on a DHCP server at start?

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• Windows Updates - Does Not Install, how can I remove it

  - by Kanini

  Everytime I shutdown my Windows XP, it comes up with the following screen which says "Turn Off with Installing Updates" (Of course, it also gives me an option as follows, "Click here to turn off without installing updates.") Now, when I do normal shutdown asking it to Install Updates and Turn it Off. It does not install the updates and every subsequent time I try to shut down the PC, it still comes with the prompt "Turn Off with Installing Updates". I managed to find out that this install was this "Installing Microsoft SQL Server 2005 Express Edition Service Pack 3 (KB955706) update 1 of 1 .... " Now, when I click on the Installing Updates icon (the yellow icon, that appears on the task bar near the clock), and Install it. It tries to install and it fails. Now, why is this install alone failing? Second, if we are not able to ascertain why this is failing, can we at least ensure that it is removed from the list of possible installs so that everytime it does not ask me to install it.

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• LINKED TABLES BETWEEN MS ACCESS 2003 AND MS ACCESS 2007-WRITE PERMISSIONS DENIED

  - by STEVE KING

  We are in the process of switching over to ACCESS 2007. We have numerous data tables in ACCESS 2003 files. In one case, the user has 2007 on his PC and opend the front end in 2007. No problems. When the the user is done, he clicks a button that executes a macro full of update queries. The macro reaches the first query and halts. We get a messge saying we do not have permisons to write to this linked table (2003 format). There were no security files involved. We re-linked from 2007, same problem. LAN permssions were ok. I wound up having to import the tables to front end in order for the user to be able to do his job.

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• Build NAS for Windows and Linux network

  - by modernzombie

  I have a spare PC and I would like to setup a NAS that is accessible from Windows and Linux. I would like to avoid using Windows as an OS and would like something like Ubuntu or FreeNAS. My only concern is I don't want to have to install special software on each client. Is there a way to use Ubuntu or FreeNAS and have Windows machines access the files with installing a client on each Windows box? UPDATE Thanks for the answers. I wish I could choose more than one. I will give FreeNAS a try and see how it goes. Thanks!

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• Apache doesn't start on Windows XP Professional SP3

  - by Justin Edwards

  I have XAMPP installed on my PC, and it works fine. Every service starts fine except Apache. I went to Services in Administrative Tools, and tried to start it from there, without success. I tried XAMPP Shell to run Apache by typing: xampp_cli start apache. That didn't work, either. I also tried reinstallling XAMPP, turning my computer off/on, restoring the registry from when I first installed XAMPP when Apache worked but still, nothing changed. Any ideas as to what could be causing this problem?

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• How to troubleshoot a GPF?

  - by AngryHacker

  I get a GPF dialog box out of the blue fairly often (like about 2 hours after I turn on the computer). It basically says that svchost.exe had a failure... (see the corresponding Event Log entry below). Event Type: Error Event Source: Application Error Event Category: (100) Event ID: 1000 Date: 5/18/2010 Time: 7:41:16 PM User: N/A Computer: DKHA-IPSA Description: Faulting application svchost.exe, version 5.1.2600.5512, faulting module ole32.dll, version 5.1.2600.5512, fault address 0x0004eaa9. Shortly after this error pops up, the computer pretty much grinds to a halt (e.g. some UI elements on the desktop simply do not respond). And I have to do a hard reboot. How do I troubleshoot this type of thing? P.S. The PC has all the latest patches and nothing is missing in the Device Manager.

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• About HDD enclosure

  - by kmitnick

  hey guys, how r u doin? I have this 3.5" IDE enclosure, and it works great, I mean I love the idea of enclosures ( not the power feeding thing :), btw can't I just insert a chargable battery to feed the power when I am unable to find an electricity block), anyway my question is, when I finish the usage of the enclosure I safely remove it when using Windows or umount when working with Linux, and after that I got confused whether to turn it off or no? when I turn it off, the HDD suddenly stop spinning as if power failure not as when it was an internal and normally shuted down the pc. So is it ok to turn it off the way I've just said??? regards, ~Abed

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• Accessing two networks connected to gateway from behind the gateway

  - by Babar

  I have a Windows XP machine acting as internet gateway. It is connected to two different networks, one, say LAN1, connects to internet and other, say LAN2, to outside LAN. My machine is sitting behind the gateway. I have set up internet connection sharing on LAN1 and can access internet on my machine but i can't access anything from LAN2. Is it possible to access internet from LAN1 and yet be able to access PC's on LAN2? -------------- --------- | Lan 1 | | Lan 2 | | (Internet) | --------- -------------- ^ ^ | | | -------------------------- | Win XP Gateway | -------------------------- ^ | -------------- | My Machine | -------------- EDIT: Gateway is equipped with 3 lan sockets, two are connected to Lan 1 & 2, third one is connected to switch. And my machine also connects to that same switch.

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• QoS / PBR Routing Questions

  - by Bernard

  I have a 50Mbs Satellite link and a 10Mbs Microwave link supplying a very remote location. Behind these links, I have a 6,400 seat network - with about 3,000 signed in at any one time. My goal is to send all of the Voip traffic (Google Chat, Magic Jack, Skype, Speakeasy, Vonage, Vonage PC, Yahoo) through the microwave link which has 100ms latency. The rest of the traffic can utilize any remaining bandwidth of the microwave link with excess being diverted to the higher latency (600ms) satellite connection. The problem I've had so far is that most automatic routing configurations weigh the bandwidth heavily for preference - and I'm only wanting latency considered. Additionally, I don't know if this can even be handled with the routing hardware I have at my disposal (Cisco 3640, 3745, & 3845). Any recommendations (or really good starting points) would be greatly appreciated.

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• Sonicwall networking

  - by Syed

  My Sonicwall LAN subnet is 192.168.1.0/24 X0: LAN IP 192.168.1.253 I also have intranet router 192.168.1.108 routing to 192.168.2.0/24 network. Internet is through WAN (X1) is all working fine. My LAN PC's can connect to intranet 192.168.2.0/24 via static route from LANsubnet to 192.168.2.0/24 as 192.168.1.108 as gateway. Now I have LAN2 10.2.1.254 (10.2.1.0/24)on X4 port. I can access Internet from LAN2, now I want to allow intranet from LAN2. What static routes do I need to make this work?

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• Cannot access Tomcat application remotely, but can access Apache applications

  - by David Keaveny

  I am installing Atlassian's Confluence 4.2 on a clean Ubuntu 12.04 server. Confluence runs on Tomcat 6, and uses PostgreSQL 9.1 as its datastore. I've installed and configured phpPgAdmin to manage PostgreSQL, and Zentyal to manage the server generally. Both these applications use Apache. The problem that I am experiencing is that while I can access phpPgAdmin and Zentyal without problem from a remote PC, I can only access Confluence when running locally (either specified by localhost, IP address or host name). Instead I get an HTTP 502 Connection Failed error. By way of experimentation, I also installed Ajenti, which appears to use lighttpd rather than Apache or Tomcat, and it too works fine when connected to locally, but gives me the same HTTP 502 error when connected to remotely. So applications served from Apache work fine, but applications served from other services do not - does that ring a bell with anyone? It's been over 10 years since I last sysadmin'ed a Linux box, so I'm more than a little rusty!

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• OpenVPN on Android TCP retransmissions after OpenVPN server reboot

  - by anogaki

  I raised OpenVPN on server for the first time. It worked fine until the server rebooted. The firewall configuration is unchanged. When I tcpdump from tun interface on the server, I always get TCP retransmissions on all TCP packets larger than a few bytes in Android. Using a similar(read: same) configuration on my Linux box from where I'm posting this message now works just fine; no retransmissions, no loss. It did work just fine before the server rebooted. What could possibly cause this? I already tried rebooting Android, it didn't help. Client configuration, used on both Linux PC and Android tablet: dev tun client remote 192.168.0.1 persist-key persist-tun nobind pkcs12 user.p12 mssfix 1480 cipher AES-256-CBC verb 3 1480 is below the mtu of uplink connection on server which is 1492. I tried adding tun-mtu 1480 to Android but that didn't help either.

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