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• OPN Exchange @ OpenWorld - General Sessions on Sunday, 30. September 15:30 - 16:30 PDT

  - by rituchhibber

  Are you building your personal conference schedule already? Exclusively to partners who registered for the OPN Exchange program. Add the OPN Exchange General Sessions to your agenda, now adding up to total 49 OPN Exchange sessions throughout the week. If you have registered for Oracle OpenWorld and would like to attend these 49 partner-dedicated sessions, just add OPN Exchange to your registration* for just $100 by 28. September 2012. *Note: Upgrades available to all conference passes, except Discover and Exhibitor Staff pass holders. For Discover and Exhibitor Staff pass holders, please contact the Oracle OpenWorld Registration Team at: Tel: +1.650.226.0812 (International) Monday through Friday, 6:00 a.m. to 6:00 p.m. (Pacific time) or by Email at [email protected]

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• links for 2010-06-16

  - by Bob Rhubart

  Automating Enterprise Reporting with SOA and Oracle Business Intelligence Publisher In the latest article in the Enterprise Solution Cookbook series, authors John Chung and Harish Gaur take you step-by-step through the development of an automated reporting platform using Oracle's SOA Suite, WebCenter, and Business Intelligence Publisher. (tags: soa enterprise2.0 architect entarch bpm oracle otn) @ORACLENERD: Job: Infrastructure Technical Architect Oracle ACE Chet "ORACLENERD" Justice shares the 411 on a great new gig for the right architect.  (tags: jobs employment infrastructure architect oracleace) Andrew Ness: Building a training environment for RAC, ASM and Dataguard on OEL 5.4 "In all the environments I've worked in where Oracle DBAs are involved, " says Ness, "they would have chewed my arm off to have this level of control over where their data lives." (tags: oracle grid database dba) Chris Quenelle: Virtualization terms UNIXy Goodness blogger Chris Quenelle dives into Wikipedia to compile this short but valuable glossary of virtualization terms.  (tags: solaris hypervisor virtualization) William Vambenepe: CMDB in the Cloud: not your father's CMDB "Most [customers] will be dealing with a mix of old-style and Cloud applications and they’ll be looking for a unified management approach. This helps CMDB incumbents. If you doubt the power to continuity, take a minute to realize that the entire value proposition of hypervisor-style virtualization is centered around it." -- William Vambenepe (tags: oracle otn cloud virtualization) Merv Adrian: Oracle Exadata: a Data Management Tipping Point "In this second version of its newest platform, Oracle not only provides the latest technology in each part of the data-management architecture, but also integrates them under the full control of one vendor, with a unified approach to leveraging the full stack." -- Merv Adrian (tags: oracle exadata database)

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• GUI keyword confusion

  - by richzilla

  Ive been using linux for some time, and ive never quite got my head around the various keywords attached to the GUI. I think i understand the difference between the likes of KDE and Gnome - They are collections of applications and other software that make up a given gui environment. However a quick read through any vaguely technical linux websites will reveal terms like: Murrine Clearlooks GTK Beryl Metacity Window manager Which if im honest, i have no real idea what they mean and how they all relate to each other. Can anybody clarify?

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• Is there a rational reason to wait for the release date to download, install or update to the next version of Ubuntu?

  - by badp

  Today, October 6th 2010, Ubuntu 10.10 is in Feature Definition Freeze, Debian Import Freeze, Feature Freeze, User Interface Freeze, Beta Freeze, Documentation String Freeze, Final Freeze, Kernel Freeze and past the Translation Deadlines in both the non-language pack and language pack editions as the release schedule details. Basically, except for last minute bugfixes, the version of Ubuntu 10.10 you can download today is identical to the version of Ubuntu 10.10 you can download on the 10th when it gets released. If you downloaded and installed Ubuntu 10.10 today, you would: help find glaring issues for last minute fixing help defray the network load on October 10th see Ubuntu 10.10 in action without waiting Those sound like pretty strong arguments... to me, and indeed I've been using Ubuntu 10.10 for a month now roughly. However, most people prefer to make the jump with everybody else on release day. What are the rational reasons for that?

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• Is there a weather indicator?

  - by Nik

  I recently replaced the indicators in the gnome panel with the Indicator Applet Complete, as can be seen in the screenshot below. However I really miss the weather which used to be displayed with the date gnome applet. I tried searching for an alternative weather indicator and found one here. However its ppa is empty and no longer works. Is there any other alternative? I prefer it being an indicator rather than a ordinary gnome applet as I already know that there is one that can be added to the gnome panel (screenshot below for more info)

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• Mise à jour disponible de la tarification et des meilleures pratiques partenaire

  - by swalker

  Cliquez ici pour accéder à la mise à jour des meilleures pratiques partenaire du 25 octobre 2011 * (PDF) Que contient la mise à jour de la tarification et des meilleures pratiques partenaire du 25 octobre ? Tarification et licence Exalogic and SPARC SuperCluster Update Oracle Mise à jour concernant les technologies Mise à jour concernant Oracle Fusion Applications Mise à jour concernant le service Oracle Fusion Cloud Mise à jour concernant Oracle Application Integration Architecture Mise à jour concernant les applications Siebel CRM Mise à jour concernant Oracle CRM On Demand Mise à jour concernant Business Process Outsourcing Nonobstant toute disposition contraire des contrats de distribution des partenaires, les devis valides existants émis par des partenaires à l'intention d'utilisateurs finaux avant le 1er septembre 2011, et qui sont affectés par la mise à jour de la tarification et des conditions de licence du 25 octobre 2011 restent valables et les commandes passées par des partenaires en vertu de ces devis seront honorées jusqu'au 30 novembre 2011. Les devis émis par des partenaires à l'intention d'utilisateurs finaux en date du ou après le 1er septembre 2011 sont soumis aux conditions générales des contrats de distribution des partenaires. Que devez-vous faire ? Rendez-vous régulièrement sur la page des Mises à jour de la tarification et des meilleures pratiques partenaire du portail OPN pour en savoir plus sur ces mises à jour, connaître les derniers tarifs, conditions de licence et meilleures pratiques partenaire et accéder aux ressources applicables. Informations complémentaires Pour accéder aux mises à jour de la tarification et des meilleures pratiques partenaire et aux archives de toutes les mises à jour de la tarification et des meilleures pratiques partenaire, cliquez ici. * Oracle Confidentiel : Les informations contenues dans cette communication s'adressent aux membres du programme Oracle PartnerNetwork. Ces informations sont des informations confidentielles Oracle et ne peuvent être utilisées que dans le cadre de la distribution ou de l'implémentation par vos soins de produits ou services Oracle à des utilisateurs finaux ou à des partenaires Oracle agréés.

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• ArchBeat Link-o-Rama for October 22, 2013

  - by OTN ArchBeat

  The road ahead for WebLogic 12c | Edwin Biemond Oracle ACE Edwin Biemond shares his thoughts on announced new features in Oracle WebLogic 12.1.3 & 12.1.4 and compares those upcoming releases to Oracle WebLogic 12.1.2. Oracle BI Apps 11.1.1.7.1 – GoldenGate Integration - Part 2: Setup and Configuration | Michael Rainey Michael Rainey continues his series with another technical article for you GoldenGate fans. There's A Virtual Developer Day in Your Future Have you experienced OTN VDD? Relax, it's not something that requires medical attention. But an OTN Virtual Developer Day event will enlarge your brain with hands-on information on Oracle technologies. Upcoming events will cover Oracle WebLogic and Coherence (Nov 5) and Oracle ADF (Nov 19). My Summary of Oracle Open World 2013 | Luis Weir SOA/Middleware specialist Luis Weir's first trip to Oracle OpenWorld was what you might call a total immersion experience. His blog post includes details about what kept him very, very busy during his OOW13 experience. Live Blog: Book Review of Building Modular Cloud Apps with OSGi by Bert Ertman and Paul Bakker | Lucas Jellema This interesting post from Oracle ACE Director Lucas Jellema is a work in progress. He's updating as he goes. Check it out. Thought for the Day padding-left: 20px; padding-right: 20px;"> "In the information age, you don't teach philosophy as they did after feudalism. You perform it. If Aristotle were alive today he'd have a talk show." — Timothy Leary, American psychologist and writer (October 22, 1920 – May 31, 1996) Source: brainyquote.com

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• links for 2010-05-27

  - by Bob Rhubart

  Top 10 things to know about WebLogic for UCM users Javier Doctor shares Oracle ACE Director Bex Huff's presentation. (tags: oracle otn enterprise2.0) Getting started with Oracle 11g Complex Event Processing (CEP) - Sharing with the world (tags: ping.fm) @theovanarem: Getting started with Oracle 11g Complex Event Processing Step-by-step instructions from Theo van Arem. (tags: oracle otn cep weblogic) Rittman Mead Consulting Blog Archive Realtime Data Warehouse Challenges &#8211; Part 1 Rittman Mead Consulting - &#8220;Delivering Oracle Business Intelligence&#8221; (tags: ping.fm)

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• How do I get my clipboard (copy and paste) working again?

  - by Alex Black

  I'm running Ubuntu 9.04, and out of the blue I can no longer cut and paste, I imagine if I restart my computer I'll be able to, but thats a pain, how can I fix/reset the clipboard? Type "hello" into Text Editor Highlight the text "hello" Press CTRL-C See the text become unhighlighted (is this normal?) Press CTRL-V See the word "network" get pasted in.. perhaps that was the last thing I copied when it was still working?

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• Packard Bell Easynote NJ65 not saving gamma Setup.

  - by Pablo Gomez

  Hi. There seems to be a issue with the Easynote range of PB laptops. Since Ubuntu 10.10 does not use a Xorg.conf file to save your gamma / resolution /brightness setting, everytime I turn on my laptop I have to open up a terminal window and use the x-gamma command to set it up to my personal preference. Is there a way to create a configuration file which can save that into the system everytime I load up the OS? When I used to have a Compaq Presario (an F564LA with integrated nVIDIA graphics), I could save a config. file into the system which loaded up everything on startup To those who don't know the spec's for a NJ65 laptop, I'll provide them Processor: Intel® Pentium Dual Core @ 2.2 GHZ Video: Integrated Intel® GMA 4500MHD graphics HDD: 320GB SATA RAM: 2GB DDR2

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• Technical Presentation: State of the LDom @ 3.1

  - by uwes

  Announcing a new technical presentation covering Oracle VM for SPARC on eSTEP portal. For those of you, who want to have a brief technical overview to OVM for SPARC (aka LDOMs) have a look into Stefan Hinker´s just finished presentation. Based on the current 3.1 release, Stefan covers the following topics: LDoms – Basics of the SPARC Hypervisor Partitioned Hardware – Virtualized PCIe Virtual IO Domain Configurations & Recommendations Management The presentation can be downloaded from eSTEP portal. URL: http://launch.oracle.com/ PIN: eSTEP_2011 The material can be found under tab eSTEP Download.

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• OBIEE 11g 11.1.1.7.1 is Available For BI Enterprise

  - by p.anda

  (in via Ian) The Business Intelligence Enterprise Edition (OBIEE) 11.1.1.7.1 patch set has been released.  This patch set is available for all customers who are using Oracle Business Intelligence Enterprise Edition 11.1.1.7.0. Now available to download from My Oracle Support Patch 16556157: OBIEE BUNDLE PATCH 11.1.1.7.1 This single OBIEE 11.1.1.7.1 patch set download is comprised of the following: 1 of 6 Oracle Business Intelligence Installer (BIINST) 2 of 6 Oracle Business Intelligence Publisher (BIP) 3 of 6 EPM Components Installed from BI Installer 11.1.1.7.0 (BIFNDNEPM)) 4 of 6 Oracle Business Intelligence Server (BIS) 5 of 6 Oracle Business Intelligence Presentation Services (BIPS) 6 of 6 Oracle Business Intelligence Platform Client Installers and MapViewer Ensure to review the readme file on the Installer download for important installation instructions The following is also required to be downloaded and applied: Patch 16569379: Dynamic Monitoring Service patch Additional important notes are available in  the following document: Document 1566124.1: OBIEE 11g 11.1.1.7.1 is Available for Oracle Business Intelligence Enterprise Edition

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• Can anyone tell me why Gnome 3 looks like as if it were a gnome fallback session in my virtualbox?

  - by Elysium

  For some reason Gnome 3 wont work in my virtualbox. Both gnome classic and gnome look exactly identical. The version of my virtualbox is: 4.1.2_ Ubuntu r38459 The 3D acceleration is on in the virtualbox and the Guest Additions is installed in the virtualbox from the software center. Obviously, the graphic card driver is installed on the main Ubuntu system I am using with my laptop. (although the post-release updates can't be installed for whatever reason) Gnome shell is installed from the software center in the virtualbox. Now the issue is that the gnome and gnome classic look like just the same. Here is an image of what gnome looks like (so does gnome classic too....so I am only posting one image): What causes this issue? By the way....I am using Ubuntu 11.10 with gnome fallback session.

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• ArchBeat Link-o-Rama Top 10 for September 2-8, 2012

  - by Bob Rhubart

  The Top 10 items shared on the OTN Facebook Page for the week of September 2-8, 2012. Adding a runtime LOV for a taskflow parameter in WebCenter | Yannick Ongena Oracle ACE Yannick Ongena illustrates how to customize the parameters tab for a taskflow in WebCenter. Tips on Migrating from AquaLogic .NET Accelerator to WebCenter WSRP Producer for .NET | Scott Nelson "It has been a very winding path and this blog entry is intended to share both the lessons learned and relevant approaches that led to those learnings," says Scott Nelson. "Like most journeys of discovery, it was not a direct path, and there are notes to let you know when it is practical to skip a section if you are in a hurry to get from here to there." Free Event: Oracle Technology Network Architect Day – Boston, MA – 9/12/2012 Sure, you could ask a voodoo priestess for help in improving your solution architecture skills. But there's the whole snake thing, and the zombie thing, and other complications. So why not keep it simple and register for Oracle Technology Network Architect Day in Boston, MA. There's no magic, just a full day of technical sessions covering Cloud, SOA, Engineered Systems, and more. Registration is free, but seating is limited. You'll curse yourself if you miss this one. Starting and Stopping Fusion Applications the Right Way | Ronaldo Viscuso While the fastartstop tool that ships with Oracle Fusion Applications does most of the work to start/stop/bounce the Fusion Apps environment, it does not do it all. Oracle Fusion Applications A-Team blogger Ronaldo Viscuso's post "aims to explain all tasks involved in starting and stopping a Fusion Apps environment completely." Article Index: Architect Community Column in Oracle Magazine Did you know that Oracle Magazine features a regular column devoted specifically to the architect community? Every issue includes insight and expertise from architects who regularly work with Oracle Technologies. Click here to see a complete list of these articles. Using FMAP and AnalyticsRes in a Oracle BI High Availability Implementation | Art of Business Intelligence "The fmap syntax has been used for a long time in Oracle BI / Siebel Analytics when referencing images inherent in the application as well as custom images," says Oracle ACE Christian Screen. "This syntax is used on Analysis requests an dashboards." Dodeca Customer Feedback - The Rosewood Company | Tim Tow Oracle ACE Director Tim Tow shares anecdotal comments from one of his clients, a company that is deploying Dodeca to replace an aging VBA/Essbase application. Configuring UCM cache to check for external Content Server changes | Martin Deh Oracle WebCenter and ADF A-Team blogger shares the background information and the solution to a recently encountered customer scenario. Attend OTN Architect Day in Los Angeles – by Architects, for Architects – October 25 The OTN Architect Day roadshow stops in Boston next week, then it's on to Los Angeles for another all architecture, all day event on Thursday October 25, 2012 at the Sofitel Los Angeles, 555 Beverly Boulevard, Los Angeles, CA 90048. Like all Architect Day events, this one is absolutley free, so register now. The Role of Oracle VM Server for SPARC In a Virtualization Strategy New OTN article from Matthias Pfutzner. Thought for the Day "Practicing architects, through eduction, experience and examples, accumulate a considerable body of contextual sense by the time they're entrusted with solving a system-level problem…" — Eberhardt Rechtin (January 16, 1926 – April 14, 2006) Source: SoftwareQuotes.com

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• Can I use VirtualBox as a sandbox for 12.04?

  - by Stephen Myall

  I am quite a cautious person though not afraid to experiment. I currently have 11.10 Unity and 12.04 Beta 2 running on different partitions (no problems). I have learned here that Unity can run in VirtuaBox. When I upgrade to 12.04 LTS later this month, I am curious to understand if I could also run 12.04 in Virtual Box for experimentation and test some things before I implement them into my system? Maybe there is a better way to achieve this, without partitioning my hard drive.

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• Business Objects/Crystal Reports Interface Changes

  - by ACShorten

  The Business Objects and Crystal Reporting interface for Oracle Utilities Application Framework V2.1, V2.2 and V4.x is now supplied as a sample interface. This will allow customers and partners who use this interface to tailor the interface to suit their inidividual needs and also support the numerous versions of Business Objects and Crystal Reports available. The sample interface is available from My Oracle Support in Doc Id: 1487588.1. The download includes the interface code, an overview of the interface and instructions on how to install and maintain the interface as a Customer Modification.

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• VM VirtualBox doesn't allow to enable 64-bit guest on Ubuntu 12.04 and Lenovo G500S

  - by Filip

  I've installed VM VirtualBox v. 4.3.8 on my Ubuntu 12.04 LTS (Lenovo G500S with Intel 1005M processor) and I can't configure any 64-bit guest (nor Windows, neither other OS). Inslalation of Win 8.1 64-bit under 32-bit profile obviously fails... My processor supports VT-x technology, but in my BIOS there is no enable/disable option for VT-x. Is there any way to force VirtualBox to support 64-bit guest ?

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• New OPN Manager for Belux

  - by Yves Moriceau

  Welcome to Oana Vasilache our new OPN Manager for Belgium & Luxembourg who replaced Roxana Coardos on November 1st, 2011. Oana was formerlly the OPN Manager for our Sapnish Partners so she's already used to the daily OPN job. Her email is [email protected] or the usual [email protected]. She can also be reached by phone at 0800 732 82 (from Belgium) or 800 27 261 (from Luxembourg). We aslo thank Roxana for the excellent job she did for our Belux region in the last 5 years.

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• How do I boot Ubuntu Cloud images in vmware?

  - by Graham

  I want to run an Ubuntu cloud image on on VMWare. I've gotten pretty far but want to know how to set the OVF properties in a way that VMWare understands in order to pass parameters to cloud-init. This is what I've done: Install VMWare Player 4.0.4, using the vmware workstation 8.0.2 / player 4.0.2 fix for linux 3.2+ patch to get around the compilation failure for virtual ethernet module. Download precise-server-cloudimg-amd64.ovf, and also the QCOW2 .img file (220MB) Run qemu-img convert -O vmdk precise-server-cloudimg-amd64-disk1.img precise-server-cloudimg-amd64-disk1.vmdk to convert the image from QCOW2 to VMDK Edit the OVF to change the extension and ovf:size on the <File> element and set ovf:format="http://www.vmware.com/interfaces/specifications/vmdk.html#sparse" on the <Disk> element. Edit the OVF to remove all the <Property> elements because vmplayer was complaining about unrecognised elements. Run the OVF in vmplayer. Alternatively, run ovftool to convert to vmx and run the vmx. Unfortunately I can't log in as "ubuntu" at the prompt because the OVF properties haven't been provided to cloud-init. How should I do this?

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• ArchBeat Link-o-Rama for 2012-09-20

  - by Bob Rhubart

  Attend OTN Architect Day – by Architects, for Architects – October 25 You won't need 3D glasses to take in these live presentations (8 sessions, two tracks) on Cloud computing, SOA, and engineered systems. And the ticket price is: Zero. Nothing. Absolutely free. Register now for Oracle Technology Network Architect Day in Los Angeles. Thursday October 25, 2012, 8:00am – 5:00pm Sofitel Los Angeles8555 Beverly BoulevardLos Angeles, CA 90048 Loving VirtualBox 4.2… | The ORACLE-BASE Blog Is it wrong for a man to love a technology? Oracle ACE Director Tim Hall has several very good reasons for his feelings… Running RichFaces on WebLogic 12c | Markus Eisele "With all the JMS magic and the different provider checks in the showcase this has become some kind of a challenge to simply build and deploy it," says Oracle ACE Director Markus Eisele. His detailed post will help you to meet that challenge. Oracle ADF Coverage at OOW | Frank Nimphius Frank Nimphius shares a comprehensive and well-organized list of Oracle ADF sessions and activities scheduled for Oracle OpenWorld in San Francisco. OIM 11g R2 Catalog Customization Example | Daniel Gralewski Oracle Fusion Middleware A-Team member Daniel Gralewski's post shows "how OIM catalog can be customized by using OIM UI capabilities such as managed beans and EL expressions. The post first describes the use case and the solution to address the use case; then it describes the solution details as well as provides links to the artifacts." New Book: Oracle BPM Suite 11g: Advanced BPMN Topics | Mark Nelson Redstack blogger Mark Nelson shares an overview of Oracle BPM Suite 11g: Advanced BPMN Topics, the new book he co-authored with Tanya Williams. Nelson describes the book as "a concise presentation of both theory and practical examples of the areas of BPMN where we have encountered the most widespread confusion and misunderstanding." Thought for the Day "I strive for an architecture from which nothing can be taken away." — Helmut Jahn Source: Brainy Quote

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• Cloud Control 12c: Verteilen von beliebiger Software mit Deployment Prozeduren

  - by Ralf Durben (DBA Community)

  Mit dem Lifecycle Management Pack von Oracle Enterprise Manager Cloud Control 12c können Sie Software aus der grafischen Konsole heraus auf Zielsysteme verteilen und installieren, also provisionieren. Dieses funktioniert für viele Oracle Produkte in einer vorgefertigen Form unter Verwendung von Deployment Prozeduren, die als eine Art Spezialformat für Provisionierungsskripte angesehen werden können. Dabei können die vorgefertigten Deployment Prozeduren direkt oder für die eigenen Bedürfnisse modifiziert verwendet werden. Sie können diese Technik jedoch auch für die Provisionierung beliebiger Software nutzen, indem Sie eigene Deployment Prozeduren erstellen. Als einfaches Beispiel einer solchen Provisionierung soll in diesem Tipp das Verteilen einer ZIP-Datei mit anschliessendem Auspacken betrachtet werden. Bewusst wird in diesem Tipp versucht, das Beispiel einfach zu halten, um einen leichten Einstieg zu ermöglichen. Dieser Tipp zeigt Ihnen, wie Sie eine ZIP-Datei mit einer selbstgeschriebenen Deployment Prozedur provisionieren können.

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• grub/burg listing a lot of os's

  - by Matthew

  I guess I've got more than one ubuntu installation (either two or three) along with a windows 7 installation. Each of the ubuntu installations also list something extra (maybe like a safe mode?) within grub. Firstly, how do I remove the ubuntu installations I don't use? (how do I first identify the one I do use? I log into it after booting it, but how do I delete the others) Also, how do I leave just a Windows 7 option and an Ubuntu option?

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• Supply Chain Professionals: Get Connected, Stay Current

  - by Stephen Slade

  Each day, thousands of supply chain professionals like you face challenges to lower inventory, collaborate better with distant partners and stretch the value from depleting resources.  Meeting ever-changing customer demands, with products getting to market faster and lifecycles shortning, the challenges grow even faster.  How do we respond? It’s amazing how much material is available on-line for our supply chain community. Many want to stay informed and be connected with better information. One great way to stay current on rapidly changing markets and solutions is to subscribe to the Value Chain Transformation newsletter published quarterly by the content staff at Oracle. In this edition, there’s a few great articles on Cloud, OpenWorld, events and products with solid customer testimony to share with you, our supply chain community.  Below is the link to the newsletter and how to subscribe Sept ‘12 Value Chain Newsletter: http://www.oracle.com/us/corporate/newsletter/archive/value-chain-and-procurement-1559127.html Subscription information is located at the bottom of the newsletter.

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• Software installed on root partition or on home partition

  - by Tim

  I am planning to install some big softwares such as Matlab (4GB), Mathematica (4GB) on my Ubuntu partitions. I was wondering if I installed them on my home partition, when I reinstall Ubuntu without touching the home partition, will the softwares still be runnable after reinstallation? what are the advantage and disadvantages of installing softwares on root partition and of on home partition? with your answer to the previous questions, what are some reasonable plans for the sizes of root partition and of home partition? Note that I would like to learn programming in C, C++, Java, Python, Lisp, databases under both Ubuntu and Windows, and no games. My laptop has around 230 GB, where I plan to install both Windows and Ubuntu, and reserve 40 GB for Ubuntu (three partitions: swap, root and home), 110 GB for NTFS partition shared between the two OSes, 70 GB for Windows OS partition, and 10 GB that can be added to any of the above partitions. I will change my plan according to your suggestions. Thanks and regards!

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• Unisciti alla Customer Experience Revolution! 27 settembre 2012, Milano

  - by antonella.buonagurio

  Si tiene giovedì 27 settembre a Milano Oracle Customer Experience Briefing, un evento pensato per riflettere sulla Customer Experience vista come strategia per dare vita a processi più completi ed innovativi per generare e gestire l’interazione con i consumatori, su tutti i canali. I lavori si terranno in particolare dalle 10.30 alle 13.00 presso Casa dell’Energia (Piazza Po 3). Enrico Finzi, Sociologo e Presidente di AstraRicerche, condividerà la propria visione sul tema e ne discuterà insieme agli esperti di Accenture e Oracle. L'incontro, rivolto in particolare alle aziende dei settori Retail e Beni di Consumo, consentirà dunque di comprendere perché la Customer Experience sia diventata la componente più importante e strategica del business delle imprese e di scoprire come essa accelleri l’acquisizione di nuovi clienti, incrementi la fidelizzazione ad un brand/prodotto/servizio, migliori l’efficienza operativa e sostenga le vendite. L’evento darà inoltre la possibilità di capire come le soluzioni di Customer Experience possono aiutare le aziende a far vivere questa esperienza ai clienti in modo coerente e personalizzato, attraverso tutti i canali e su tutti i dispositivi, ottenendo risultati misurabili.La partecipazione è gratuita su invito ed è riservata alle aziende finali. Per registrarsi all’evento è possibile collegarsi a questo link.

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