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  • Upgrading Agent Controllers in Oracle Enterprise Manager Ops Center 12c

    - by S Stelting
    Oracle Enterprise Manager Ops Center 12c recently released an upgrade for Solaris Agent Controllers. In this week's blog post, we'll show you how to upgrade agent controllers. Detailed instructions about upgrading Agent Controllers are available in the product documentation here. This blog post uses an Enterprise Controller which is configured for connected mode operation. If you'd like to apply the agent update in a disconnected installation, additional instructions are available here. Step 1: Download Agent Controller Updates With a connected mode Ops Center installation, you can check for product updates at any time by selecting the Enterprise Controller from the left-hand Administration navigation tab. Select the right-hand Action link “Ops Center Downloads” to open a pop-up dialog displaying any new product updates. In this example, the Enterprise Controller has already been upgraded to the latest version (Update 1, also shown as build version 2076) so only the Agent Controller updates will appear. There are three updates available: one for Solaris 10 X86, one for Solaris 8-10 SPARC, and one for all versions of Solaris 11. Note that the last update in the screen shot is the Solaris 11 update; for details on any of the downloads, place your mouse over the information icon under the details column for a pop-up text region. Select the software to download and click the Next button to display the Ops Center license agreement. Review and click the check box to accept the license agreement, then click the Next button to begin downloading the software. The status screen shows the current download status. If desired, you can perform the downloads as a background job. Simply click the check box, then click the next button to proceed to the summary screen. The summary screen shows the updates to be downloaded as well as the current status. Clicking the Finish button will close the dialog and return to the Browser UI. The download job will continue to run in Ops Center and progress can still be viewed from the jobs menu at the bottom of the browser window. Step 2: Check the Version of Existing Agent Controllers After the download job completes, you can check the availability of agent updates as well as the current versions of your Agent Controllers from the left-hand Assets navigation tab. Select “Operating Systems” from the pull-down tab lets to display only OS assets. Next, select “Solaris” in the left-hand tab to display the Solaris assets. Finally, select the Summary tab in the center display panel to show which versions of agent controllers are installed in your data center. Notice that a few of the OS assets are not displayed in the Agent Controllers tab. Ops Center will not display OS instances which do not have an Agent Controller installation. This includes Enterprise Controllers and Proxy Controllers (unless the agent has been activated on the OS instance) and and OS instances using agentless management. For Agent Controllers which support an update, the version of agent software (in this example, 2083) appears to the right of the currently installed version. Step 3: Upgrade Your Agent Controllers If desired, you can upgrade agent controllers from the previous screen by selecting the desired systems and clicking the upgrade button. Alternatively, you can click the link “Upgrade All Agent Controllers” in the right-hand Actions menu: In either case, a pop-up dialog lets you start the upgrade process. The first screen in the dialog lets you choose the upgrade method: Ops Center provides three ways to upgrade agent controllers: Automatic Upgrade: If Agent Controllers are running on all assets, Ops Center can automatically upgrade the software to the latest version without requiring any login credentials to the system SSH using a single set of credentials: If all assets use the same login credentials, you can apply a single set to all assets for the upgrade process. The log-in credentials are the same ones used for asset discovery and management, which are stored in the Plan Management navigation tab under Credentials. SSH using individual credentials: If assets use different login credentials, you can select a different set for each asset. After selecting the upgrade method, click the Next button to proceed to the summary screen. Click the Finish button to close the pop-up dialog and start the upgrade job for the agent controllers. The upgrade job runs a series of tasks in parallel, and will upgrade all agents which have been selected. Once the job completes, the OS instances in your data center will be upgraded and running the latest version of Agent Controller software.

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  • OBIEE 11.1.1 - How to enable HTTP compression and caching in Oracle iPlanet Web Server

    - by Ahmed Awan
    1. To implement HTTP compression / caching, install and configure Oracle iPlanet Web Server 7.0.x for the bi_serverN Managed Servers (refer to document http://docs.oracle.com/cd/E23943_01/web.1111/e16435/iplanet.htm) 2. On the Oracle iPlanet Web Server machine, open the file Administrator's Configuration (obj.conf) for editing. (Guidelines for modifying the obj.conf file is available at http://download.oracle.com/docs/cd/E19146-01/821-1827/821-1827.pdf) 3. Add the following lines in obj.conf file inside <Object name="default"> . </Object> and restart the Oracle iPlanet Web Server machine: #HTTP Caching <If $path =~ '^(.*)\.(jpg|jpeg|gif|png|css|js)$'> ObjectType fn="set-variable" insert-srvhdrs="Expires:$(httpdate($time + 864000))" </If>   <If $path =~ '^(.*)\.(jpg|jpeg|gif|png|css|js)$'> PathCheck fn="set-cache-control" control="public,max-age=864000" </If>   #HTTP Compression   Output fn="insert-filter" filter="http-compression" vary="false" compression-level="9" fragment_size="8096"

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  • Applying WCAG 2.0 to Non-Web ICT: second draft published from WCAG2ICT Task Force - for public review

    - by Peter Korn
    Last Thursday the W3C published an updated Working Draft of Guidance on Applying WCAG 2.0 to Non-Web Information and Communications Technologies. As I noted last July when the first draft was published, the motivation for this guidance comes from the Section 508 refresh draft, and also the European Mandate 376 draft, both of which seek to apply the WCAG 2.0 level A and AA Success Criteria to non-web ICT documents and software. This second Working Draft represents a major step forward in harmonization with the December 5th, 2012 Mandate 376 draft documents, including specifically Draft EN 301549 "European accessibility requirements for public procurement of ICT products and services". This work greatly increases the likelihood of harmonization between the European and American technical standards for accessibility, for web sites and web applications, non-web documents, and non-web software. As I noted last October at the European Policy Centre event: "The Accessibility Act – Ensuring access to goods and services across the EU", and again last month at the follow-up EPC event: "Accessibility - From European challenge to global opportunity", "There isn't a 'German Macular Degernation', a 'French Cerebral Palsy', an 'American Autism Spectrum Disorder'. Disabilities are part of the human condition. They’re not unique to any one country or geography – just like ICT. Even the built environment – phones, trains and cars – is the same worldwide. The definition of ‘accessible’ should be global – and the solutions should be too. Harmonization should be global, and not just EU-wide. It doesn’t make sense for the EU to have a different definition to the US or Japan." With these latest drafts from the W3C and Mandate 376 team, we've moved a major step forward toward that goal of a global "definition of 'accessible' ICT." I strongly encourage all interested parties to read the Call for Review, and to submit comments during the current review period, which runs through 15 February 2013. Comments should be sent to public-wcag2ict-comments-AT-w3.org. I want to thank my colleagues on the WCAG2ICT Task Force for the incredible time and energy and expertise they brought to this work - including particularly my co-authors Judy Brewer, Loïc Martínez Normand, Mike Pluke, Andi Snow-Weaver, and Gregg Vanderheiden; and the document editors Michael Cooper, and Andi Snow-Weaver.

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  • Oracle OpenWorld Key Financials Sessions

    - by Theresa Hickman
    Oracle OpenWorld is just around the corner on Sept. 19-23, 2010 at Moscone Center in San Francisco, California. There will be about 70 financial sessions across all the financials product lines: e-Business Suite, JD Edwards, PeopleSoft, and Fusion. I wanted to highlight some of the key financials sessions: Oracle E-Business Financials: Vision, Release Overview, and Product Roadmap: This session provides a comprehensive overview of Oracle's product strategy for Oracle Financials. This cornerstone session for Oracle Financials includes customer successes with Oracle Financials Release 12.1. Value of Upgrading to Release 12.1 for Oracle Financials: This session provides best practices and lessons learned from customers that have already upgraded to Release 12 and 12.1. PeopleSoft Financial Management Solutions High-Value Roadmap into Release 9.2: This session reviews the roadmap candidate ideas for Release 9.2 and discusses PeopleSoft Financials integration with Oracle solutions, such as Hyperion, Governance, Risk, and Compliance (GRC), and business intelligence products. Oracle Fusion Financials Overview: Terrance Wampler, the VP of Financials Product Strategy, and Rondy Ng, Group VP of Financial Applications Development, will discuss the key product differentiators to help customers understand the value that Oracle Fusion Financials can bring to their organizations. Answers to the Top 10 Questions About Oracle Fusion Financials: This session talks about how Oracle Fusion Financials can coexist with customers' existing investments in e-Busines Suite, PeopleSoft, and JD Edwards. It will also highlight the advantages of the Oracle Fusion technology stack, migration of existing applications to Oracle Fusion, and the role of codevelopment partners, such as Infosys. The panel will also accept questions from the attendees in order to address other questions customers may have about Oracle Fusion. In addition, the following sessions will discuss how customers who are currently using JD Edwards, PeopleSoft, and e-Business Suite can coexist with Fusion Financials without major disruption of existing applications. Customers will learn how they can adopt portions of Oracle Fusion Financials to deliver value-add functionality while maintaining and extending their current deployment of Oracle applications. Understanding Oracle Fusion Financials for JD Edwards Customers Understanding Oracle Fusion Financials for PeopleSoft Customers Understanding Oracle Fusion Financials for Oracle E-Business Suite Customers For more information and to register for OpenWorld, see www.oracle.com/openworld.

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  • Mac OS needs Windows Live Writer &ndash; badly!

    - by digitaldias
    I recently bought a new  Macbook Pro (the 13” one) to dive into a new world of programming challenges as well as to get a more powerful netbook than my Packard Bell Dot which I’ve been using since last year. I’ve had immense pleasure using the netbook format and their small size in meetings (taking notes with XMind), surfing “anywhere”, and, of course blogging with windows live writer. So far the Mac is holding up, it’s sleek, responsive, and I’ve even begun looking at coding in Objective C with it, but in one arena, it is severely lacking: Blogging software. There is nothing that even comes close to Live Writer for getting your blog posts out. The few blogger applications that do exist on mac both look and feel medieval in comparison, AND some even cost money! It looks like some mac users actually install a virtual machine on their mac to run Windows XP just so they can use WLW. I’m not that extreme; instead, I’m hoping that the WLW team will write it’s awesome application as a Silverlight 4 app. That way, it would run on Mac and Windows (as a desktop app). I wonder if it will ever happen though…   PS: The image is of me, took it with the built-in camera on the mac and emailed it to the windows PC that I am writing on :)

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  • Introducing Deep Fried Devcast

    - by Matt Christian
    I've been working on a new podcast for the game development community called the Deep Fried Devcast.  Currently we are in pre-production but should have some episodes up in the near future.  Here is a quick FAQ about the show: What is the Deep Fried Devcast? The Deep Fried Devcast is a bi-weekly show all about game development.  The show will feature developer interviews, a focus on the technical aspects of game development (programming, technical design), the business of team game development (time management, project management), and other areas focused around the actual development of games. Wait, no game design?  No game discussions?! Calm down, calm down.  Although the focus of the podcast is on the technical aspects of game dev, there will be episodes and content focused on all areas of the gaming industry, including discussion on design, story, recent game releases, games we've been playing, etc...  Anything could show up in the Deep Fried Devcast and nothing is off limits. How can I help? We're always looking for new content ideas, emails, and anything you want to send us (within some kind of reason!).  You can even be a guest host if you want!  Email us at: deepfrieddevcast [AT] gmail [DOT] com Where's the podcast?! We're still recording it!  Don't worry, it will be up soon.  Keep an eye on www.deepfrieddevcast.com for the latest updates (that will be up soon too!).

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  • JOB OF THE WEEK

    - by jessica.ebbelaar(at)oracle.com
    Help Desk Support Specialist - Budapest (Hungary) Do you have French and English languages skills, and are living in Hungary? Then this could be the role for you to start your career with at Oracle. We now have an opening as Help Desk Support Specialist in our office Budapest. In this role you will respond to requests for technical assistance by phone, email and/or using our help desk management system We are looking for candidates with a passion for Customer Service. Next to that planning & organizing, problem solving, time management are important competencies to have for this role. If you already had some exposure to Bio Pharmaceutical or Clinical companies that is a big plus. It is a great opportunity not only for graduates, but for all who want to start their career at Oracle and a unique chance to work in multinational team together with colleagues from all over the world! If you are interested in this position, read more here! For all of our other vacancies and internships, please visit https://campus.oracle.com.

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  • Linking to BIP reports from BIEE Analyses

    - by Tim Dexter
    Bryan found a great blog post from Fiston over on the OBIEEStuff blog. It covers the ability to link to a BIP report from a BIEE analyses report with the ability to pass parameters to it. I have doubled checked and you need to be on OBIEE 11.1.1.5 to see the 'Shared Report Link' mentioned in Fiston's post when you open a BIP report from the /analytics side of the house. Enjoy! OBIEE to BIP trick

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  • New SQL Azure Development Accelerator Core promotional offer announced

    - by Eric Nelson
    This is (almost) a straight copy and paste but represents an important announcement worthy of a little more “exposure” :-) Starting August 1, 2010, we will release a new SQL Azure Development Accelerator Core promotional offer.  This new offer will give you the flexibility to purchase commitment quantities of SQL Azure Business Edition databases independent of other Windows Azure platform services at a deeply discounted monthly price.  The offer is valid only for a six month term.  You may purchase in 10 GB increments the amount of our Business Edition relational database that you require (each Business Edition database is capable of storing up to 50 GB).  The offer price will be $74.95 per 10 GB per month.  This promotional offer represents 25% off of our normal consumption rates.  Monthly Business Edition relational database usage exceeding the purchased commitment amount and usage for other Windows Azure platform services for this offer will be charged at our normal consumption rates.  Please click here for full details of our new SQL Azure Development Accelerator Core offer.  Related Links: Details of 5GB and 50GB databases have been released http://ukazure.ning.com UK community site Getting started with the Windows Azure Platform

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  • ArchBeat Link-o-Rama for 2012-09-20

    - by Bob Rhubart
    Attend OTN Architect Day – by Architects, for Architects – October 25 You won't need 3D glasses to take in these live presentations (8 sessions, two tracks) on Cloud computing, SOA, and engineered systems. And the ticket price is: Zero. Nothing. Absolutely free. Register now for Oracle Technology Network Architect Day in Los Angeles. Thursday October 25, 2012, 8:00am – 5:00pm Sofitel Los Angeles8555 Beverly BoulevardLos Angeles, CA 90048 Loving VirtualBox 4.2… | The ORACLE-BASE Blog Is it wrong for a man to love a technology? Oracle ACE Director Tim Hall has several very good reasons for his feelings… Running RichFaces on WebLogic 12c | Markus Eisele "With all the JMS magic and the different provider checks in the showcase this has become some kind of a challenge to simply build and deploy it," says Oracle ACE Director Markus Eisele. His detailed post will help you to meet that challenge. Oracle ADF Coverage at OOW | Frank Nimphius Frank Nimphius shares a comprehensive and well-organized list of Oracle ADF sessions and activities scheduled for Oracle OpenWorld in San Francisco. OIM 11g R2 Catalog Customization Example | Daniel Gralewski Oracle Fusion Middleware A-Team member Daniel Gralewski's post shows "how OIM catalog can be customized by using OIM UI capabilities such as managed beans and EL expressions. The post first describes the use case and the solution to address the use case; then it describes the solution details as well as provides links to the artifacts." New Book: Oracle BPM Suite 11g: Advanced BPMN Topics | Mark Nelson Redstack blogger Mark Nelson shares an overview of Oracle BPM Suite 11g: Advanced BPMN Topics, the new book he co-authored with Tanya Williams. Nelson describes the book as "a concise presentation of both theory and practical examples of the areas of BPMN where we have encountered the most widespread confusion and misunderstanding." Thought for the Day "I strive for an architecture from which nothing can be taken away." — Helmut Jahn Source: Brainy Quote

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  • Great opportunity to try Windows Azure over the next 7 days if you are a UK developer &ndash; act to

    - by Eric Nelson
    Are you a UK based developer who has been put off from trying out the Windows Azure Platform? Were you concerned that you needed to hand over credit card details even to use the introductory offer? Or concerned about how many charges you might run up as you played with “elastic computing”. Then we might have just what you need. 7 Days of access to the Windows Azure Platform – for FREE (expires June 6th 2010) If you are accepted, you will be given a Windows Azure Platfom subscription that will enable you to create Windows Azure hosted services and storage accounts, SQL Azure databases and AppFabric services without any fear of being charged between now and Sunday the 6th of June 2010. No credit card is required. Important: At the end of Sunday your subscription and all your code and data you have uploaded will be deleted. It is your responsibility to keep local copies of your code and data. Apply now To apply for this offer you need to: email ukdev AT microsoft.com with a subject line that starts “UKAZURETRAIL:” (This must  be present) In the email you need to demonstrate you are UK based (.uk email alias or address or… be creative) And you must include 30 to 100 words explaining What your interest is in the Windows Azure Platform and Cloud Computing What you would use the 7 days to explore Some notes (please read!): We have a limited number of these offers to give away on a first come, first served basis (subject to meeting the above criteria). We plan to process all request asap – but there is a UK bank holiday weekend looming. We will do our best to process all by Tues afternoon (which would still give you 5 days of access) There will be no specific support for this offer. We will not be processing any requests that arrive after Tuesday 1st. In case you were wondering, there is no equivalent offer for developer outside of the UK. This offer is a direct result of UK based training we are currently doing which has some spare Azure capacity which we wanted to make best use of. Sorry in advance if you based outside of the UK. Related Links: If you are UK based, you should also join the UK Windows Azure Platform community http://ukazure.ning.com Microsoft UK Windows Azure Platform page

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  • Resolve SRs Faster Using RDA - Find the Right Profile

    - by Daniel Mortimer
    Introduction Remote Diagnostic Agent (RDA) is an excellent command-line data collection tool that can aid troubleshooting / problem solving. The tool covers the majority of Oracle's vast product range, and its data collection capability is comprehensive. RDA collects data about the operating system and environment, including environment variable, kernel settings network o/s performance o/s patches and much more the Oracle Products installed, including patches logs and debug metrics configuration and much more In effect, RDA can obtain a snapshot of an Oracle Product and its environment. Oracle Support encourages the use of RDA because it greatly reduces service request resolution time by minimizing the number of requests from Oracle Support for more information. RDA is designed to be as unobtrusive as possible; it does not modify systems in any way. It collects useful data for Oracle Support only and a security filter is provided if required. Find and Use the Right RDA Profile One problem of any tool / utility, which covers a large range of products, is knowing how to target it against only the products you wish to troubleshoot. RDA does not have a GUI. Nor does RDA have an intelligent mechanism for detecting and automatically collecting data only for those Oracle products installed. Instead, you have to tell RDA what to do. There is a mind boggling large number of RDA data collection modules which you can configure RDA to use. It is easier, however, to setup RDA to use a "Profile". A profile consists of a list of data collection modules and predefined settings. As such profiles can be used to diagnose a problem with a particular product or combination of products. How to run RDA with a profile? ( <rda> represents the command you selected to run RDA (for example, rda.pl, rda.cmd, rda.sh, and perl rda.pl).) 1. Use the embedded spreadsheet to find the RDA profile which is appropriate for your problem / chosen Oracle Fusion Middleware products. 2. Use the following command to perform the setup <rda> -S -p <profile_name>  3. Run the data collection <rda> Run the data collection. If you want to perform setup and run in one go, then use a command such as the following: <rda> -vnSCRP -p <profile name> For more information, refer to: Remote Diagnostic Agent (RDA) 4 - Profile Manual Pages [ID 391983.1] Additional Hints / Tips: 1. Be careful! Profile names are case sensitive.2. When profiles are not used, RDA considers all existing modules by default. For example, if you have downloaded RDA for the first time and run the command <rda> -S you will see prompts for every RDA collection module many of which will be of no interest to you. Also, you may, in your haste to work through all the questions, forget to say "Yes" to the collection of data that is pertinent to your particular problem or product. Profiles avoid such tedium and help ensure the right data is collected at the first time of asking.

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  • ArchBeat Link-o-Rama for October 14-20, 2012

    - by Bob Rhubart
    The Top 10 items shared on the OTN ArchBeat Facebook page for the week of October 14-21, 2012. Panel: On the Impact of Software | InfoQ Les Hatton (Oakwood Computing Associates), Clive King (Oracle), Paul Good (Shell), Mike Andrews (Microsoft) and Michiel van Genuchten (moderator) discuss the impact of software engineering on our lives in this panel discussion recorded at the Computer Society Software Experts Summit 2012. ResCare Solves Content Lifecycle Challenges with Oracle WebCenter Learn how ResCare solves content lifecycle challenges with Oracle WebCenter. Speakers: Joe Lichtefeld, VP of Application Services & PMO, ResCare Wayne Boerger, Product Manager, TEAM Informatics Doug Thompson, EVP Global Development, TEAM Informatics Date: Tuesday, October 30, 2012 Time: 10:00 a.m. PT / 1:00 p.m. ET WebLogic Server 11gR1 Interactive Quick Reference "The WebLogic Server 11gR1 Administration interactive quick reference," explains Juergen Kress, "is a multimedia tool for various terms and concepts used in WebLogic Server architecture. This tool is available for administrators for online or offline use. This is built as a multimedia web page which provides descriptions of WebLogic Server Architectural components, and references to relevant documentation. This tool offers valuable reference information for any complex concept or product in an intuitive and useful manner." Oracle ACE Directors Nordic Tour 2012 : Venues and BI Presentations | Mark Rittman Oracle ACE Director Mark Rittman shares information on the Oracle ACE Director Tour, as the community leaders make their way through the land of the midnight sun, with events in Copenhagen, Stockholm, Oslo and Helsinki. Mobile Apps for EBS | Capgemini Oracle Blog Capgemini solution architect Satish Iyer breifly describes how Oracle ADF and Oracle SOA Suite can be used to fill the gap in mobile applications for Oracle EBS. Introducing the New Face of Fusion Applications | Misha Vaughan Oracle ACE Directors Debra Lilly and Floyd Teter have already blogged about the the new face of Oracle Fusion Applications. Now Applications User Experience Architect Misha Vaughan shares a brief overview of how the Oracle Applications User Experience (UX) team developed the new look. BPM 11g - Dynamic Task Assignment with Multi-level Organization Units | Mark Foster "I've seen several requirements to have a more granular level of task assignment in BPM 11g based on some value in the data passed to the process," says Fusion Middleware A-Team architect Mark Foster. "Parametric Roles is normally the first port of call to try to satisfy this requirement, but in this blog we will show how a lot of use-cases can be satisfied by the easier to implement and flexible Organization Unit." OTN Architect Day Los Angeles - Oct 25 Oracle Technology Network Architect Day in Los Angeles happens in one week. Register now to make sure you don't miss out on a rich schedule of expert technical sessions and peer interaction covering the use of Oracle technologies in cloud computing, SOA, and more. Even better: it's all free. When: October 25, 2012, 8:30am - 5:00pm. Where: Sofitel Los Angeles, 8555 Beverly Boulevard, Los Angeles, CA 90048. Oracle VM VirtualBox 4.2.2 released | Oracle's Virtualization Blog The Fat Bloke weighs in with a short post with information on where you can find information and the download for the latest VirtualBox release. Advanced Oracle SOA Suite #OOW 2012 SOA Presentations The Oracle SOA Product Management team has compiled a complete list of all twelve of their Oracle SOA Suite presentations from Oracle OpenWorld 2012, with links to the slide decks. Thought for the Day "Software: do you write it like a book, grow it like a plant, accrete it like a pearl, or construct it like a building?" — Jeff Atwood Source: softwarequotes.com

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  • Customer Engagement: Are Your Customers Engaged With Your Brands?

    - by Michael Snow
    Engaging Customers is Critical for Business Growth This week we'll be spending some time looking at Customer Engagement. We all have stories about how we try to engage our customers better than ever before.  We all know that successfully engaging customers is critical to an organization’s business success. We also know that engaging our customers is more challenging today than ever before. There is so much noise to compete with for getting anyone's attention. Over the last decade and a half we’ve watched as the online channel became a primary one for conducting our business and even managing our lives. And during this whole process or evolution, the customer journey has grown increasingly complex. Customers themselves have assumed increasing power and influence over the purchase process and for setting the tone and pace of the relationships they have with brands and you see the evidence of this in the really high expectations that customers have today. They expect brand experiences that are personalized and relevant -- In other words they want experiences that demonstrate that the brand understands their interests, preferences and past interactions with them. They also expect their experience with a brand and the community surrounding it to be social and interactive – it’s no longer acceptable to have a static, one-way dialogue with your customer base or to fail to connect your customers with fellow customers, or with your employees and partners. And on top of all this, customers expect us to deliver this rich and engaging, personalized and interactive experience, in a consistent way across a variety of channels including web, mobile and social channels or even offline venues such as in-store or via a call center. And as a result, we see that delivery on these expectations and successfully engaging your customers is a great challenge today. Customers expect a personal, engaging and consistent online customer experience. Today’s consumer expects to engage with your brand and the community surrounding it in an interactive and social way. Customers have come to expect a lot for the online customer experience.  ·        They expect it to be personal: o   Accessible:  - Regardless of my device  Via my existing online identities  o   Relevant:  Content that interests me  o   Customized:  To be able to tailor my online experience  ·        They expect it to be engaging: o   Social:  So I can share content with my social networks  o   Intuitive:  To easily find what I need   o   Interactive:  So I can interact with online communities And they expect it to be consistent across the online experience – so you better have your brand and information ducks in a row. These expectations are not only limited to your customers by any means. Your employees (and partners) are also expecting to be empowered with engagement tools across their internal and external communications and interactions with customers, partners and other employees. We had a great conversation with Ted Schadler from Forrester Research entitled: "Mobile is the New Face of Engagement" that is now available On-Demand. Take a look at all the webcasts available to watch from our Social Business Thought Leader Series. Social capabilities have become so pervasive and changed customers’ expectations for their online experiences. The days of one-direction communication with customers are at an end. Today’s customers expect to engage in a dialogue with your brand and the community surrounding it in an interactive and social way. You have at a very short window of opportunity to engage a customer before they go to another site in their pursuit of information, product, or services. In fact, customers who engage with brands via social media tend to spend more that customers who don’t, between 20% and 40% more.  And your customers are also increasingly influenced by their social networks too – 40% of consumers say they factor in Facebook recommendations when making purchasing decisions.  This means a few different things for today’s businesses. Incorporating forms of social interaction such as commenting or reviews as well as tightly integrating your online experience with your customers’ social networking experiences into the online customer experience are crucial for maintaining the eyeballs on your desired pages. --- Notes/Sources: 93% - Cone Finds that Americans Expect Companies to Have a Presence in Social Media - http://www.coneinc.com/content1182 40% of consumers factor in Facebook recommendations when making decisions about purchasing (Increasing Campaign Effectiveness with Social Media, Syncapse, March 2011) 20%-40% - Customers who engage with a company via social media spend this percentage more with that company than other customers (Source: Bain & Company Report – Putting Social Media to Work)

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  • The Developer's Conference Florianópolis, Brazil

    - by Tori Wieldt
    by guest blogger Yara Senger With over 2900 developers in person and another 2000 online, The Developer's Conference (TDC) in Florianópolis, Brazil, reminds us that Java is BIG in Brazil. The conference included 20 different tracks, and Java was the most popular track. Java was also a big part of the talks in the IoT, Cloud and BigData tracks. Here's my overview (in Brazilian Portguese): Several JUGs were involved in TDC Florianópolis, serving as track leads, speakers and all-around heros, including SouJava SouJava Campinas GUJava Santa Catarina JUG Vale JUG Maringá Java Bahia GOJava (Goinia) JUG Rio do Sul RS Jug (Rio Grande do Sul) and I thank them for their support and commitment. It is a vibrant and fun community! We saw that the IoT space is maturing rapidly. There are already some related to embedded in the region.  Java Evangelist Bruno Borges and Marco Antonio Maciel gave a view popular talk "Java: Tweet for Beer!" They demonstrated how to make a beer tap controlled by Java and connected to the Internet, using a visual application JavaFX with Java SE 8, running on a Rasperry Pi. Of course, they had to test the application quite throughly.   We Brazilians are training the next generation of Java developers. TDC4Kids was as big success. We made a tour with the kids in all booths and almost everybody talked about Java. Java in government managment (Betha), Java on the 2048  (Oracle), Java on the popcorn machine and Java training (Globalcode & V.Office) and of course: Java & Minecraft! OTN's Pablo Ciccarello was there to support the community.  He did several video interviews with JUG leaders and speakers (mine included). You can watch more videos on his TDC Florianópolis playlist.  Thank you, Oracle and OTN for all your support. We interacted with thousands of Java developers at The Developer's Conference Florianópolis. If you want to join us, we are planning two more conferences this year: The Developer's Conference São Paulo, July  The Developer's Conference Porto Alegre, October 

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  • Disabling Navigation Flicks in WPF

    - by Brian Genisio's House Of Bilz
    I am currently working on a multi-touch application using WPF.  One thing that has been irritating me with this development is an automatic navigation forward/back command that is bound to forward and backwards flicks.  Many of my touch-based interactions were being thwarted by gestures picked up by WPF as navigation.  I just wanted to disable this behavior. My programmatic back/forward calls are not affected by this change, which is nice.  Here is how I did it:  In my main window, I added the following command bindings:<NavigationWindow.CommandBindings> <CommandBinding Command="NavigationCommands.BrowseBack" Executed="DoNothing" /> <CommandBinding Command="NavigationCommands.BrowseForward" Executed="DoNothing" /> </NavigationWindow.CommandBindings> Then, the DoNothing method in the code-behind does nothing:private void DoNothing(object sender, ExecutedRoutedEventArgs e) { } There may be a better way to do this, but I haven’t found one.

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  • Basic WCF Unit Testing

    - by Brian
    Coming from someone who loves the KISS method, I was surprised to find that I was making something entirely too complicated. I know, shocker right? Now I'm no unit testing ninja, and not really a WCF ninja either, but had a desire to test service calls without a) going to a database, or b) making sure that the entire WCF infrastructure was tip top. Who does? It's not the environment I want to test, just the logic I’ve written to ensure there aren't any side effects. So, for the K.I.S.S. method: Assuming that you're using a WCF service library (you are using service libraries correct?), it's really as easy as referencing the service library, then building out some stubs for bunking up data. The service contract We’ll use a very basic service contract, just for getting and updating an entity. I’ve used the default “CompositeType” that is in the template, handy only for examples like this. I’ve added an Id property and overridden ToString and Equals. [ServiceContract] public interface IMyService { [OperationContract] CompositeType GetCompositeType(int id); [OperationContract] CompositeType SaveCompositeType(CompositeType item); [OperationContract] CompositeTypeCollection GetAllCompositeTypes(); } The implementation When I implement the service, I want to be able to send known data into it so I don’t have to fuss around with database access or the like. To do this, I first have to create an interface for my data access: public interface IMyServiceDataManager { CompositeType GetCompositeType(int id); CompositeType SaveCompositeType(CompositeType item); CompositeTypeCollection GetAllCompositeTypes(); } For the purposes of this we can ignore our implementation of the IMyServiceDataManager interface inside of the service. Pretend it uses LINQ to Entities to map its data, or maybe it goes old school and uses EntLib to talk to SQL. Maybe it talks to a tape spool on a mainframe on the third floor. It really doesn’t matter. That’s the point. So here’s what our service looks like in its most basic form: public CompositeType GetCompositeType(int id) { //sanity checks if (id == 0) throw new ArgumentException("id cannot be zero."); return _dataManager.GetCompositeType(id); } public CompositeType SaveCompositeType(CompositeType item) { return _dataManager.SaveCompositeType(item); } public CompositeTypeCollection GetAllCompositeTypes() { return _dataManager.GetAllCompositeTypes(); } But what about the datamanager? The constructor takes care of that. I don’t want to expose any testing ability in release (or the ability for someone to swap out my datamanager) so this is what we get: IMyServiceDataManager _dataManager; public MyService() { _dataManager = new MyServiceDataManager(); } #if DEBUG public MyService(IMyServiceDataManager dataManager) { _dataManager = dataManager; } #endif The Stub Now it’s time for the rubber to meet the road… Like most guys that ever talk about unit testing here’s a sample that is painting in *very* broad strokes. The important part however is that within the test project, I’ve created a bunk (unit testing purists would say stub I believe) object that implements my IMyServiceDataManager so that I can deal with known data. Here it is: internal class FakeMyServiceDataManager : IMyServiceDataManager { internal FakeMyServiceDataManager() { Collection = new CompositeTypeCollection(); Collection.AddRange(new CompositeTypeCollection { new CompositeType { Id = 1, BoolValue = true, StringValue = "foo 1", }, new CompositeType { Id = 2, BoolValue = false, StringValue = "foo 2", }, new CompositeType { Id = 3, BoolValue = true, StringValue = "foo 3", }, }); } CompositeTypeCollection Collection { get; set; } #region IMyServiceDataManager Members public CompositeType GetCompositeType(int id) { if (id <= 0) return null; return Collection.SingleOrDefault(m => m.Id == id); } public CompositeType SaveCompositeType(CompositeType item) { var existing = Collection.SingleOrDefault(m => m.Id == item.Id); if (null != existing) { Collection.Remove(existing); } if (item.Id == 0) { item.Id = Collection.Count > 0 ? Collection.Max(m => m.Id) + 1 : 1; } Collection.Add(item); return item; } public CompositeTypeCollection GetAllCompositeTypes() { return Collection; } #endregion } So it’s tough to see in this example why any of this is necessary, but in a real world application you would/should/could be applying much more logic within your service implementation. This all serves to ensure that between refactorings etc, that it doesn’t send sparking cogs all about or let the blue smoke out. Here’s a simple test that brings it all home, remember, broad strokes: [TestMethod] public void MyService_GetCompositeType_ExpectedValues() { FakeMyServiceDataManager fake = new FakeMyServiceDataManager(); MyService service = new MyService(fake); CompositeType expected = fake.GetCompositeType(1); CompositeType actual = service.GetCompositeType(2); Assert.AreEqual<CompositeType>(expected, actual, "Objects are not equal. Expected: {0}; Actual: {1};", expected, actual); } Summary That’s really all there is to it. You could use software x or framework y to do the exact same thing, but in my case I just didn’t really feel like it. This speaks volumes to my not yet ninja unit testing prowess.

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  • Industrial Manufacturing Industry Trends and Challenges

    Mr. Lorne Jones, Senior Director of Oracle's Global Manufacturing Strategy and Marketing practice, talks with Fred about the challenges industrial manufacturing companies face, and Oracle's expertise in supporting their Lean enterprise initiatives with Oracle enterprise solutions.

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  • Portal and Content - Components, part 3 – Applied Customization Framework (4 of 7)

    - by Stefan Krantz
    Have you ever been challenged with the situation where your work task asks you to implement functionality in the WebCenter Portal and you browse through the Resource Catalog (Business Dictionary) and find the functionality you need. However when you get started there is small short comings and you ask your self- how can I re-use what is out of the box ca?- I wonder what code I need to use to produce the similar functions and include my new requirements?- Must I write a new taskflow? The answer to above questions are in many times answered with simply you can  do a taskflow customization to out-of-the-box taskflows. In this post I will help you understand how to do such customization. Best described is a 4 step process, see image flow below for illustration: Just to clarify few naming confusions that might occur when go through above process. Customization Role is a function within JDeveloper that will allow you to implement view and flow customizations to existing taskflows WebCenter Portal – Spaces Taskflow Customization Framework this technology scope do not only refer to WebCenter Spaces, this also include WebCenter Portal/Framework A taskflow customization do not overwrite or replace any code, it just creates an additional tip view of the taskflow in the MDS for the current application (WebCenter Portal or WebCenter Spaces) To sum up this simple procedure I also like to help you find your way around the main topic for this post series, this post series is focusing primarily on Content integration with WebCenter Portal, so where can I find content related taskflows in the WebCenter Libraries. The list below mention some useful locations to taskflows and each taskflow page fragments. Library Reference - WebCenter Document Library Service View Content Presenter Path: oracle.webcenter.doclib.view.jsf.taskflows.presenterTaskflow: contentPresenter.xml - The Content Presenter taskflowTaskflow: contentPresenterWizard.xml - The publishing wizard to select content, select template and preview including contributionDocument Manager Path: oracle.webcenter.doclib.view.jsf.taskflows.docManager Taskflow: documentManager.xml - The Document Manager taskflow which includes references to document management feature including browsing, download, uploading and viewing. For more information on Taskflow customizations please see following documentation:http://docs.oracle.com/cd/E23943_01/webcenter.1111/e10148/jpsdg_taskflows.htm#BACIEGJD

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  • Coherence 3.7.1 Released

    - by JuergenKress
    Oracle Coherence 3.7.1 introduces REST API, exalogic infiniband integration, improved data access performance due to more efficient in-memory and disk-based storage, and query explain plan support and much more, download now! View the webcast: Unbeatable Performance for your Cloud Application Foundation. To download Coherence 3.7.1 please visit OTN. Coherence Screencasts: Coherence 3.7.1 – Extend Only Keys Coherence 3.7.1 – REST Support Coherence 3.7.1 – POF Object Identities and References Coherence 3.7.1 – POF Annotation Support Coherence 3.7.1 – Query Explain Plan For more information please visit the Oracle Coherence Knowledge Base For regular Coherence information become a member in the WebLogic Partner Community please first login at http://partner.oracle.com and then visit: http://www.oracle.com/partners/goto/wls-emea Blog Twitter LinkedIn Mix Forum Wiki Technorati Tags: Coherence,Coherence 3.7.1,Oracle,WebLogic,J2EE caching,OPN,Jürgen Kress

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  • Good SLA

    - by PointsToShare
    © 2011 Dov Trietsch What is a good SLA? I have frequently pondered about Service Level Agreements (SLA). Yesterday after ordering and while waiting, and waiting, and waiting for the food to arrive, I passed the time reading and re-reading the restaurant menu (again and again..) until I noticed their very interesting SLA.   Because (as promised) we had to wait even longer and the conversation around me was mostly in Russian, I ended doodling some of my thoughts of the menu, on the menu. People are both providers and consumers of services. As a service consumer – maybe the SLA above sucks – though to be honest, had the service been better, I would not have noticed this and you, the reader, would have been spared this rambling monograph. As a provider, I think it’s great! Because I provide services in the form of business software, I extend the idea to the following principles of design: 1: Wygiwyg. You guessed it. What You Get Is What You Get. 2: Ugiwugi.  U Get It When U Get It. How’s this for a developer friendly SLA? I’ll never be off the spec, or late. And BTW, the food was good, so when I finally got what I got, I liked it. That's All Folks!!

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  • Upgrading/Installing Demantra 7.3.1.1? Check this out!

    - by user702295
    Here is a summary for relase 7.3.1.1 install/upgrade/features Data Preservation Setting for General Levels  Deploying Demantra Application Server 10g  Important upgrade Information  Known upgrade issues  Mozilla Firefox Browser  Installer Issues  Reviewing / Simulating General Level Data Such as CTO Base Model Demand  Failure Rate Calculation  Demantra SSL Client Authentication and Java 6  CTO functionality does not work in release 7.3.1.1 after upgrading from 7.3.0 using the ‘Platform Upgrade Only’ option.  User Privileges and Export Worksheet to Excell  Cookie Attribute Causes Logging Issue in Worksheet  List of bugs fixed in 7.3.1.1 See the following for details. Demantra 7.3.1.1 Install / Upgrade Known Issues, Notes, Guidance, Defects, Workarounds (Doc ID 1370518.1) Related Documents For Demantra Version 7.3.1.1 And If Demantra Supports The Required Stacks (Doc ID 1367141.1)

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  • SharePoint 2010 and Windows Server Backup

    - by Enrique Lima
    A couple of months ago, a friend found a bit of information on TechNet that has proven to be quite useful. See, I am of the opinion SharePoint allows for smaller deployments to be made, and with that said, I am talking about SharePoint Foundation 2010 being used for the most part. But truly the point here is not to discuss whether or not a deployment of SharePoint Foundation 2010 or SharePoint Server 2010 is right or not.  The fact is they do take place and happen.  And information will reside there. Now, the point of this post is to raise awareness on options available for companies that have implemented it and maybe are a bit “iffy” on how to protect the information being placed in libraries and lists.  In many cases I have found SharePoint comes first and business continuity becomes an afterthought.  The documentation piece from TechNet states: “You can register SharePoint Server 2010 with Windows Server Backup by using the stsadm.exe -o -registerwsswriter operation to configure the Volume Shadow Copy Service (VSS) writer for SharePoint Server. Windows Server Backup then includes SharePoint Server 2010 in server-wide backups. When you restore from a Windows Server backup, you can select Microsoft SharePoint Foundation (no matter which version of SharePoint 2010 Products is installed), and all components reported by the VSS writer forSharePoint Server 2010 on that server at the time of the backup will be restored. Windows Server Backup is recommended only for use with for single-server deployments.” Even in the event of single-server deployments you will have options to safeguard your data. The process will require that after you have executed the stsadm command above, you will then use Windows Server Backup to do a Full Server Backup.  Then when the restore operation is needed you will be able to select specifically the section that has the SharePoint technologies backup. The restore process: Hope you find this to be a helpful post.  I have found this to be specially handy in SharePoint deployments that are part of a Team Foundation Server deployment and that are isolated from any other SharePoint farm and such.   Credits:  Sean McDonough for passing along the information available on TechNet.

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  • Force Blank TextBox with ASP.Net MVC Html.TextBox

    - by Doug Lampe
    I recently ran into a problem with the following scenario: I have data with a parent/child data with a one-to-many relationship from the parent to the child. I want to be able to update parent and existing child data AND add a new child record all in a single post. I don't want to create a model just to store the new values. One of the things I LOVE about MVC is how flexible it is in dealing with posted data.  If you have data that isn't in your model, you can simply use the non-strongly-typed HTML helper extensions and pass the data into your actions as parameters or use the FormCollection.  I thought this would give me the solution I was looking for.  I simply used Html.TextBox("NewChildKey") and Html.TextBox("NewChildValue") and added parameters to my action to take the new values.  So here is what my action looked like: [HttpPost] public ActionResult EditParent(int? id, string newChildKey, string newChildValue, FormCollection forms) {     Model model = ModelDataHelper.GetModel(id ?? 0);     if (model != null)     {         if (TryUpdateModel(model))         {             if (ModelState.IsValid)             {                 model = ModelDataHelper.UpdateModel(model);             }             string[] keys = forms.GetValues("ChildKey");             string[] values = forms.GetValues("ChildValue");             ModelDataHelper.UpdateChildData(id ?? 0, keys, values);             ModelDataHelper.AddChildData(id ?? 0, newChildKey, newChildValue);             model = ModelDataHelper.GetModel(id ?? 0);         }        return View(report);     }    return new EmptyResult(); } The only problem with this is that MVC is TOO smart.  Even though I am not using a model to store the new child values, MVC still passes the values back to the text boxes via the model state.  The fix for this is simple but not necessarily obvious, simply remove the data from the model state before returning the view: ModelState.Remove("NewChildKey"); ModelState.Remove("NewChildValue"); Two lines of code to save a lot of headaches.

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  • The Sensemaking Spectrum for Business Analytics: Translating from Data to Business Through Analysis

    - by Joe Lamantia
    One of the most compelling outcomes of our strategic research efforts over the past several years is a growing vocabulary that articulates our cumulative understanding of the deep structure of the domains of discovery and business analytics. Modes are one example of the deep structure we’ve found.  After looking at discovery activities across a very wide range of industries, question types, business needs, and problem solving approaches, we've identified distinct and recurring kinds of sensemaking activity, independent of context.  We label these activities Modes: Explore, compare, and comprehend are three of the nine recognizable modes.  Modes describe *how* people go about realizing insights.  (Read more about the programmatic research and formal academic grounding and discussion of the modes here: https://www.researchgate.net/publication/235971352_A_Taxonomy_of_Enterprise_Search_and_Discovery) By analogy to languages, modes are the 'verbs' of discovery activity.  When applied to the practical questions of product strategy and development, the modes of discovery allow one to identify what kinds of analytical activity a product, platform, or solution needs to support across a spread of usage scenarios, and then make concrete and well-informed decisions about every aspect of the solution, from high-level capabilities, to which specific types of information visualizations better enable these scenarios for the types of data users will analyze. The modes are a powerful generative tool for product making, but if you've spent time with young children, or had a really bad hangover (or both at the same time...), you understand the difficult of communicating using only verbs.  So I'm happy to share that we've found traction on another facet of the deep structure of discovery and business analytics.  Continuing the language analogy, we've identified some of the ‘nouns’ in the language of discovery: specifically, the consistently recurring aspects of a business that people are looking for insight into.  We call these discovery Subjects, since they identify *what* people focus on during discovery efforts, rather than *how* they go about discovery as with the Modes. Defining the collection of Subjects people repeatedly focus on allows us to understand and articulate sense making needs and activity in more specific, consistent, and complete fashion.  In combination with the Modes, we can use Subjects to concretely identify and define scenarios that describe people’s analytical needs and goals.  For example, a scenario such as ‘Explore [a Mode] the attrition rates [a Measure, one type of Subject] of our largest customers [Entities, another type of Subject] clearly captures the nature of the activity — exploration of trends vs. deep analysis of underlying factors — and the central focus — attrition rates for customers above a certain set of size criteria — from which follow many of the specifics needed to address this scenario in terms of data, analytical tools, and methods. We can also use Subjects to translate effectively between the different perspectives that shape discovery efforts, reducing ambiguity and increasing impact on both sides the perspective divide.  For example, from the language of business, which often motivates analytical work by asking questions in business terms, to the perspective of analysis.  The question posed to a Data Scientist or analyst may be something like “Why are sales of our new kinds of potato chips to our largest customers fluctuating unexpectedly this year?” or “Where can innovate, by expanding our product portfolio to meet unmet needs?”.  Analysts translate questions and beliefs like these into one or more empirical discovery efforts that more formally and granularly indicate the plan, methods, tools, and desired outcomes of analysis.  From the perspective of analysis this second question might become, “Which customer needs of type ‘A', identified and measured in terms of ‘B’, that are not directly or indirectly addressed by any of our current products, offer 'X' potential for ‘Y' positive return on the investment ‘Z' required to launch a new offering, in time frame ‘W’?  And how do these compare to each other?”.  Translation also happens from the perspective of analysis to the perspective of data; in terms of availability, quality, completeness, format, volume, etc. By implication, we are proposing that most working organizations — small and large, for profit and non-profit, domestic and international, and in the majority of industries — can be described for analytical purposes using this collection of Subjects.  This is a bold claim, but simplified articulation of complexity is one of the primary goals of sensemaking frameworks such as this one.  (And, yes, this is in fact a framework for making sense of sensemaking as a category of activity - but we’re not considering the recursive aspects of this exercise at the moment.) Compellingly, we can place the collection of subjects on a single continuum — we call it the Sensemaking Spectrum — that simply and coherently illustrates some of the most important relationships between the different types of Subjects, and also illuminates several of the fundamental dynamics shaping business analytics as a domain.  As a corollary, the Sensemaking Spectrum also suggests innovation opportunities for products and services related to business analytics. The first illustration below shows Subjects arrayed along the Sensemaking Spectrum; the second illustration presents examples of each kind of Subject.  Subjects appear in colors ranging from blue to reddish-orange, reflecting their place along the Spectrum, which indicates whether a Subject addresses more the viewpoint of systems and data (Data centric and blue), or people (User centric and orange).  This axis is shown explicitly above the Spectrum.  Annotations suggest how Subjects align with the three significant perspectives of Data, Analysis, and Business that shape business analytics activity.  This rendering makes explicit the translation and bridging function of Analysts as a role, and analysis as an activity. Subjects are best understood as fuzzy categories [http://georgelakoff.files.wordpress.com/2011/01/hedges-a-study-in-meaning-criteria-and-the-logic-of-fuzzy-concepts-journal-of-philosophical-logic-2-lakoff-19731.pdf], rather than tightly defined buckets.  For each Subject, we suggest some of the most common examples: Entities may be physical things such as named products, or locations (a building, or a city); they could be Concepts, such as satisfaction; or they could be Relationships between entities, such as the variety of possible connections that define linkage in social networks.  Likewise, Events may indicate a time and place in the dictionary sense; or they may be Transactions involving named entities; or take the form of Signals, such as ‘some Measure had some value at some time’ - what many enterprises understand as alerts.   The central story of the Spectrum is that though consumers of analytical insights (represented here by the Business perspective) need to work in terms of Subjects that are directly meaningful to their perspective — such as Themes, Plans, and Goals — the working realities of data (condition, structure, availability, completeness, cost) and the changing nature of most discovery efforts make direct engagement with source data in this fashion impossible.  Accordingly, business analytics as a domain is structured around the fundamental assumption that sense making depends on analytical transformation of data.  Analytical activity incrementally synthesizes more complex and larger scope Subjects from data in its starting condition, accumulating insight (and value) by moving through a progression of stages in which increasingly meaningful Subjects are iteratively synthesized from the data, and recombined with other Subjects.  The end goal of  ‘laddering’ successive transformations is to enable sense making from the business perspective, rather than the analytical perspective.Synthesis through laddering is typically accomplished by specialized Analysts using dedicated tools and methods. Beginning with some motivating question such as seeking opportunities to increase the efficiency (a Theme) of fulfillment processes to reach some level of profitability by the end of the year (Plan), Analysts will iteratively wrangle and transform source data Records, Values and Attributes into recognizable Entities, such as Products, that can be combined with Measures or other data into the Events (shipment of orders) that indicate the workings of the business.  More complex Subjects (to the right of the Spectrum) are composed of or make reference to less complex Subjects: a business Process such as Fulfillment will include Activities such as confirming, packing, and then shipping orders.  These Activities occur within or are conducted by organizational units such as teams of staff or partner firms (Networks), composed of Entities which are structured via Relationships, such as supplier and buyer.  The fulfillment process will involve other types of Entities, such as the products or services the business provides.  The success of the fulfillment process overall may be judged according to a sophisticated operating efficiency Model, which includes tiered Measures of business activity and health for the transactions and activities included.  All of this may be interpreted through an understanding of the operational domain of the businesses supply chain (a Domain).   We'll discuss the Spectrum in more depth in succeeding posts.

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