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• Best Wiki Software For Product Support

  - by Zapnologica

  Good day, I am looking for a wiki system which we are going to use at work for a form of product support. We manufacture multiple devices and now i want to make a wiki which contains all sorts of relevant and helpful information on that product which the users can look at before trying to contact us for support? Now immediately the 1st option that comes to my mind in Media wiki but I dont just want to jump on the band wagon. I thought I would ask around first. It should preferable be free. But obviously if its really worth paying for then thats not the end of the world. And the uploading of content and media is not of much importance as the end users will simply be reading the information which the company has published. Another nice to have but is not critical is if it where to run on asp.net as we have Microsoft server running anyway.

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• Release Notes for 3/8/2012

  Here are the notes for today’s release: Clarified the purpose of the fork name when creating a fork of a project. Added confirmation messages to deletion of system requirements when editing documentation. Deployed several bug fixes: Fixed an issue that was causing AppHarbor build notifications to fail. Thanks to claq2 for the bug report! Fixed several issues where extremely long titles or descriptions on items on the issues, discussions, profiles, and home pages would not wrap properly. Fixed a minor wrapping issue around the link to upload patches. Fixed an issue with viewing RSS feeds in Internet Explorer. Fixed an issue where replying to a discussion with a quote would push the content past the page margins. Have ideas on how to improve CodePlex? Visit our ideas page! Vote for your favorite ideas or submit a new one. Got Twitter? Follow us and keep apprised of the latest releases and service status at @codeplex.

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• Reducing the size of the EDB file.

  - by Toby

  I have hit an issue on a MS SBS machine where every morning the datastore for the exchange mailboxes dismounts itself. We believe the issue is that it has grown too large over time and needs cut down a bit. As part of this we have removed (purged) some mail files that were no longer needed, which should have given us a saving of roughly 3GB (more than enough saving for what we need). So I deleted the mailboxes, then purged them and noticed that the .edb file was still reporting the same size, I dismounted and remounted it to see if that would have any effect but it did not. Am I missing a step? I have read online that you can run offline defrag on the file but that seems to only save you a small amount of whitespace. Any help would be greatly appreciated.

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• Security Newsletter – September Edition is Out Now

  - by Tanu Sood

    The September issue of Security Inside Out Newsletter is out now. This month’s edition offers a preview of Identity Management and Security events and activities scheduled for Oracle OpenWorld. Oracle OpenWorld (OOW) 2012 will be held in San Francisco from September 30-October 4. Identity Management will have a significant presence at Oracle OpenWorld this year, complete with sessions featuring technology experts, customer panels, implementation specialists, product demonstrations and more. In addition, latest technologies will be on display at OOW demogrounds. Hands-on-Labs sessions will allow attendees to do a technology deep dive and train with technology experts. Executive Edge @ OpenWorld also features the very successful Oracle Chief Security Officer (CSO) Summit. This year’s summit promises to be a great educational and networking forum complete with a contextual agenda and attendance from well known security executives from organizations around the globe. This month’s edition also does a deep dive on the recently announced Oracle Privileged Account Manager (OPAM). Learn more about the product’s key capabilities, business issues the solution addresses and information on key resources. OPAM is part of Oracle’s complete and integrated Oracle Identity Governance solution set. And if you haven’t done so yet, we recommend you subscribe to the Security Newsletter to keep up to date on Security news, events and resources. As always, we look forward to receiving your feedback on the newsletter and what you’d like us to cover in the upcoming editions.

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• OpenVPN and Squid Setup troubleshooting

  - by Adam

  I am trying to setup squid to tunnel via openvpn so that I can just enter an Ip and port in my browser settings and use it as a US proxy. My server is a OpenVZ VM. Running into some issues: I setup openvpn using : http://safesrv.net/install-openvpn-on-centos/ as part of that guide I also ran: iptables -t nat -A POSTROUTING -o venet0 -j SNAT --to-source iptables -t nat -A POSTROUTING -s 10.8.0.0/24 -j SNAT --to-source Installed squid using this guide: http://www.server-world.info/en/note?os=CentOS_6&p=squid from that guide changed acl lan src 10.0.0.0/24 to acl lan src 10.8.0.0/24 Next, I went to my browser proxy settings and put - 10.8.0.1 in the HTTP field. Put the port I had setup in the squid config file and tried to load a page. Nothing connecting. Any help? What am I doing wrong?

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• New Online Learning Library (OLL) content

  - by Irina

  Looking to brush up on OAM or OVD skills? Want some help with OIM? Well, have you checked our Online Learning Library (OLL) recently? OLL is a great way to pickup new skills in short blocks of time, and there is an enormous selection, on a diverse set of products. Every month these trainings get hundreds or thousands of hits. It would be worth your while to spend some time just poking around the nooks and crannies for items that interest you.A smattering of new OBEs and other content have recently become available, and if you haven't already, you might want to check them out: Identity Management: Business Scenarios Business and IT – Collaborative Access Review Sign Off and Closed Loop Identity Certification Oracle Identity Governance: End to End integration From Oracle Identity Manager to a Target Webservice Oracle Identity Manager: Configuring SOA Composite Oracle Identity Manager: Web Services Connector - Overview How to do a basic Oracle Virtual Directory (OVD) Setup? How to setup a simple Oracle Virtual Directory (OVD) Join? Installing Oracle Access Manager: Identity Server and WebPass  Also new is an Oracle University 5-day class you might want to investigate: Oracle Access Manager R2: Administration Essentials An OAM Advanced Administration class is in the works and should be available late summer or fall, so keep your calendar clear! Be sure to let us know in the Comments if there is a training you would find useful. Happy Trails :)

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• Use Amazon EC2 as a backup server

  - by MikeMurko

  I would like to use Amazon EC2 as an emergency backup database+web server in the event our primary host becomes unavailable. I feel like I wouldn't have trouble setting up a Windows instance, install SQL Server and get the web server up and running (would take a few hours, plus installing various libraries, our source code, etc). My question relates to pricing. If I simply "stop" the instance rather than "terminate" it, does that stop counting "instance-hours"? I would prefer not to terminate the instance and lose all that work I spent setting it up. If I must "terminate" in order to stop the billing - is it possible to make an image of the server after I have set it all up, then save that image somewhere (S3?) Is this something that people do regularly? Ideally this instance would just be waiting in the wings for an issue with our host, but costing us nothing except perhaps data storage costs.

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• Our company has 100,000s+ photos, how to store and browse/find these efficiently?

  - by tobefound

  We currently store our photos in a structure like this: folder\1\10000 - 19999.JPG|ORF|TIF (10 000 files) folder\2\20000 - 29999.JPG|ORF|TIF (10 000 files) etc... They are stored on 4 different 2TB D-link NASes attached and shared on our office network (\\nas1, \\nas2, and so on...) Problems: 1) When a client (Windows only, Vista and 7) wishes to browse the let's say \\nas1\folder\1\ folder, performance is quite poor. A problem. List takes a long time to generate in explorer window. Even with icons turned off. 2) Initial access to the NAS itself is sometimes slow. Problem. SAN disks too expensive for us. Even with iSCSI interface/switch technology. I've read a lot of tech pages saying that storing 100 000+ files in one single folder shouldn't be a problem. But we don't dare go there now that we experience problems on a 10K level. All input greatly appreciated, /T

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• Vote for bugs which impact you!

  - by Sveta Smirnova

  Matt Lord already announced this change, but I am so happy, so want to repeat. MySQL Community Bugs Database Team introduced new button "Affects Me". After you click this button, counter, assigned to each of bug reports, will increase by one. This means we: MySQL Support and Engineering, - will see how many users are affected by the bug. Why is this important? We have always considered community input as we prioritize bug fixes, and this is one more point of reference for us. Before this change we only had a counter for support customers which increased when they opened a support request, complaining they are affected by a bug. But our customers are smart and not always open support request when hit a bug: sometimes they simply implement workaround. Or there could be other circumstances when they don't create a ticket. Or this could be just released version, which big shops frighten to use in production. Therefore, sometimes, when discussing which bug to prioritize and which not we can not rely only on "Affects paying customers" number, rather need to make guess if one or another bug can affect large group of our users. We used number of bug report subscribers, most recent comments, searched forums, but all these methods gave only approximation. Therefore I want to ask you. If you hit a bug which already was reported, but not fixed yet, please click "Affects Me" button! It will take just a few seconds, but your voice will be heard.

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• Performance problems - Jira running on Ubuntu over VMware ESX 4.0 maxing out all 4 vCPUs.

  - by Jack T

  We are running Jira on a box under VMware ESX 4.0 and performance is vaiable to say the least. The physical box has 12 Gig RAM and 4x Xeon 2.26 GHz CPUs. vCentre is telling us the CPUs are not maxed out at any time, RAM is fine too. When we issue a request to the host it sometimes maxes out all 4 vCPUs. Sometimes it's quick, sometimes very very slow. There doesn't seem to be a pattern. Any ideas?

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• Aplication for generating cross table

  - by Ajtak

  I need advice on whether there is an application for generating cross tables. I would imagine it so that I entered at the beginning of team names. Subsequently I wrote results, but always one and the second correct field would enrolled opposite result. I want it to count the total score etc. .. I hope I have expanded well. I would like recommendations for any program. In Excel I dont. Thank you a thousand times for any advice. http://imageshack.us/a/img849/9100/d70m.png

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• Getting Requirements Right

  - by Tim Murphy

  Originally posted on: http://geekswithblogs.net/tmurphy/archive/2013/10/28/getting-requirements-right.aspxI had a meeting with a stakeholder who stated “I bet you wish I wasn’t in these meetings”.  She said this because she kept changing what we thought the end product should look like.  My reply was that it would be much worse if she came in at the end of the project and told us we had just built the wrong solution. You have to take the time to get the requirements right.  Be honest with all involved parties as to the amount of time it is taking to refine the requirements.  The only thing worse than wrong requirements is a surprise in budget overages.  If you give open visibility to your progress then management has the ability to shift priorities if needed. In order to capture the best requirements use different approaches to help your stakeholders to articulate their needs.  Use mock ups and matrix spread sheets to allow them to visualize and confirm that everyone has the same understanding.  The goals isn’t to record every last detail, but to have the major landmarks identified so there are fewer surprises along the way. Help the team members to understand that you all have the same goal.  You want to create the best possible solution for the given business problem.  If you do this everyone involved will do there best to outline a picture of what is to be built and you will be able to design an appropriate solution to fill those needs more easily. Technorati Tags: requirements gathering,PSC Group,PSC

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• Controlling access to my API using SSH public key (not SSL)

  - by tharrison

  I have the challenge of implementing an API to be consumed by relatively non-technical clients -- pasting some sample code into their WordPress or homegrown PHP site is probably as much as we can ask. Asking them to install SSL on their servers ain't happening. So I am seeking a simple yet secure way to authenticate API clients. OAuth is the obvious solution, but I don't think it passes the "simple" test. Adding a client id and hashed secret as a parameter to the requests is closer -- it's not hard to do md5($secret . $client_id) or whatever the php would be. It seems to me that if client requests could use the same approach as SSH public keys (client gives us a key from their server(s) there should be some existing magic to make all of the subsequent transactions transparently work just as regular HTTP API requests. I am still working this out (obviously :-), so if I am being an idiot, it would be nice to know why. Thanks!

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• Enable group policy for everything but the SBS?

  - by Jerry Dodge

  I have created a new group policy to disable IPv6 on all machines. There is only the one default OU, no special configuration. However, this policy shall not apply to the SBS its self (nor the other DC at another location on a different subnet) because those machines do depend on IPv6. All the rest do not. I did see a recommendation to create a new OU and put that machine under it, but many other comments say that is extremely messy and not recommended - makes it high maintenance when it comes to changing other group policies. How can I apply this single group policy to every machine except for the domain controllers? PS - Yes, I understand IPv6 will soon be the new standard, but until then, we have no intention to implement it, and it in fact is causing us many issues when enabled.

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• Where do I find Nmake for Windows XP

  - by Shrujan

  Regarding BioPerl installation in Windows XP, I have installed Active Perl in Windows XP, and by using Perl Package Manager I have installed the BioPerl Repositories too. But I am not able to run the BioPerl yet. While running the BioPerl program in emacs it is showing the following error: make -k 'make' is not recognized as internal or external command, operable program or batch file I have tried to install Nmake for Windows but this error is showing. No webpage was found for the web address: http://download.microsoft.com/download/vc15/patch/1.52/w95/en-us/nmake15.exe How could this be resolved?

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• Should I Open Source? [closed]

  - by Howdy_McGee

  My company recently created a full javascript, html & css Virtual Tour. Since it is html based there is no real way of securing our information/code so selling it could be flimsy. We are an extremely small company, barely on the map so I was thinking that by making this an open source project it could give us a chance to jump start our SEO by page views alone, especially if we provide documentation. Not to mention hopefully bring a community following on our blog. On the other hand though could this possibly hurt our sales as a web development company? If we are handing out this cool "plugin" we made what keeps people from making it commercial somehow? So I'm trying to weigh the options on whether I should make this Open Source or not and the pros / cons of each especially for a small business. What do you guys think about making things Open Source? How do I know if this product is the right thing to make Open Source? What are some pros and cons to going Open Source?

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• When you’re on a high, start something big

  - by BuckWoody

  Most days are pretty average – we have some highs, some lows, and just regular old work to do. But some days the sun is shining, your co-workers are especially nice, and everything just falls into place. You really *enjoy* what you do. Don’t let that moment pass. All of us have “big” projects that we need to tackle. Things that are going to take a long time, and a lot of money. Those kinds of data projects take a LOT of planning, and many times we put that off just to get to the day’s work. I’ve found that the “high” moments are the perfect time to take on these big projects. I’m more focused, and more importantly, more positive. And as the quote goes, “whether you think you can or you think you can’t, you’re probably right.” You’ll find a way to make it happen if you’re in a positive mood. Now – having those “great days” is actually something you can influence, but I’ll save that topic for a future post. I have a project to work on. :) Share this post: email it! | bookmark it! | digg it! | reddit! | kick it! | live it!

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• Writing better timesheet

  - by gunbuster363

  Recently, my company started to require us to fill out a monthly timesheet, writing down everything you do in office. A timesheet contain 29-31 days, depends on the number of days of the month. I need to write the things I did in every row of the excel file, which represent a day. This timesheet embarrasses me, because something like this can happen: I spent Monday writing a program, and the program was done. Because my boss didn't give me other program to write, basically I am just sitting there and pretending I am busy in the following days before my boss gives me another assignment. Of course I should not write it in the timesheet as it is. I can write it in the timesheet that I write the program using 4 days, but it makes me feel very inefficient. I can separate the process into 1) write the program, 2)deploy the program, 3)test the program, but that can make the process so long like 3 weeks, really. Have you encountered such a situation? How would you deal with this? EDIT: some people said I should be more proactive about asking for more assignments, but here is the situation: the boss of my boss gives some jobs to my boss, then my boss gives the jobs to me, sometimes I can also see my boss being quite less busy. One of my colleagues said that I should not ask for another assignment in a proactive manner, because it would be a headache for my boss to think a job out of nowhere for me. I don't want the things turn out like that, really.

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• What data should I (can I) gather to prove a .net bug in third party software?

  - by gef05

  Our users are using a third-party system and every so often - a user might go all day without this happening, other days they may see it two or three times in seven hours - a red x will appear on screen rather than a button, field, or control. This is a .net system. Looking online I can see that this is a .net error. Problem is, our devs didn't write it, and the vendor wants proof that the problem resides with their system, not our PCs. What can we do to gather information on such an issue that would allow us to make our case to the vendor and get them to create a fix? I'm thinking of data to gather - anything from OS, memory. .net version installed etc. But I'd also like to know about error logging - if it's possible to log errors that occur in third-party systems.

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• Iterative and Incremental Principle Series 5: Conclusion

  - by llowitz

  Thank you for joining me in the final segment in the Iterative and Incremental series.  During yesterday’s segment, I discussed Iteration Planning, and specifically how I planned my daily exercise (iteration) each morning by assessing multiple factors, while following my overall Implementation plan. As I mentioned in yesterday’s blog, regardless of the type of exercise or how many increment sets I decide to complete each day, I apply the 6 minute interval sets and a timebox approach.  When the 6 minutes are up, I stop the interval, even if I have more to give, saving the extra energy to apply to my next interval set.   Timeboxes are used to manage iterations.  Once the pre-determined iteration duration is reached – whether it is 2 weeks or 6 weeks or somewhere in between-- the iteration is complete.  Iteration group items (requirements) not fully addressed, in relation to the iteration goal, are addressed in the next iteration.  This approach helps eliminate the “rolling deadline” and better allows the project manager to assess the project progress earlier and more frequently than in traditional approaches. Not only do smaller, more frequent milestones allow project managers to better assess potential schedule risks and slips, but process improvement is encouraged.  Even in my simple example, I learned, after a few interval sets, not to sprint uphill!  Now I plan my route more efficiently to ensure that I sprint on a level surface to reduce of the risk of not completing my increment.  Project managers have often told me that they used an iterative and incremental approach long before OUM.   An effective project manager naturally organizes project work consistent with this principle, but a key benefit of OUM is that it formalizes this approach so it happens by design rather than by chance.    I hope this series has encouraged you to think about additional ways you can incorporate the iterative and incremental principle into your daily and project life.  I further hope that you will share your thoughts and experiences with the rest of us.

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• Windows VPS/Cloud Host Recommendations?

  - by user18937

  As Hosting.com are no longer offerring Windows VPS accounts, we are looking for a new US based provider. Looking for something that offers standard Windows IIS hosting for a Dotnetnuke portal site with SQL Server Express or Web. Basic managed services for OS updates as well as regular backups required. Good level of support and solid uptime is critical. Budget in the $150-$200 month range but flexible depeding on quality and services offerred. Anyone have any suggestions and good feedback they can share? Currently looking at Jodohost as an option but would like some other possibilities as their support can be suspect at times we have found. A cloud solution in same range would also be an option.

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• setreg.exe for Windows 7

  - by victoriah

  I want to use setreg.exe (http://msdn.microsoft.com/en-us/library/aa387700(VS.85).aspx) to disable the certificate revocation check. However, it's based on an older version of .NET than what I have. Microsoft says it's shipped with the older .net SDK, and when I download that, try to install, it says something like 'can't install SDK without .net 1.1'. In the article linked it says for newer versions I should use SignTool, but SignTool does not appear to have the function I need . Is it possible to either - a) find a tool that can perform the function I need that doesn't need me to install the older .NET b) get setreg.exe without downloading the SDK or do I need to install the older .NET on my machine? And if the latter is the case, what do I need to do to install an older .NET? Will it overwrite my current .NET? Thanks,

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• HP MSA 1000 SAN: Can I use 1 array/shelf?

  - by CC

  Hi all, I'm planning some expansion on an HP MSA1000 SAN. My boss says that we need to have two separate arrays on the new enclosure, one for Bays 1-7, the other for Bays 8-14. Is there any reason that we need to do this? My plan was to have the entire expansion shelf be 1 array, then create RAID 6 logical drives from that. I don't understand what splitting drives into separate arrays gain us. We don't have dual controllers, so there's no benefit there. Thanks, CC

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• OBIEE Capacity Planning

  - by THE

  I can not even recall how many times I was asked by a customer what size the machine should be bought to run our Software. Unfortunately Tech Support is not even the right address to answer that question, as a purchase decision is closely tied to the answer. Hence, Tech Support has been limited to the answer: "The biggest machine you can afford" . Many Customers were unhappy with that and have tried to get us to be more precise and that causes a lot of explanation and lengthy discussion. In the end no one is wiser or happier.  Therefore I am happy to report that at least for OBIEE the decision has just been made a whole lot easier. Have a look at the note Oracle BI EE 11g Architectural Deployment: Capacity Planning (Doc ID 1323646.1) The document attached to that note gives you a good overview for teh sizing of the machines that Oracle recommends to run OBIEE (be it a small installation or a bigger distributed installation) If you have any more questions about this topic and what machines we recommend, then get in contact with  Oracle Consulting or speak to your sales representative.

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• What kind of redirect (301 or 302) for an email links tracker?

  - by MaxiWheat

  We are developing an email sending application ("à la" Mailchimp). Hyperlinks inserted by our users, in the emails they want to send, are replaced by a tracking URL on our application (https://ourdomain.com/trackingurl?blablabla) which then redirects the email reader to the original URL our users included in their emails. This allows us to record statistics about link clicks. Until now, we used 301 for those redirections, but we noticed that Google began indexing pages on our application which are in fact redirects to other domains. (The title and snippet in Google results are from the other domain, but the link in green is from our application). We took action by adding those urls to our robots.txt, but Google seems to take forever (months!) before removing them for its index and removing them by hand in Webmaster Tools would take a lot of time since there are lot. I would like to know which kind of HTTP redirect (301 or 302) is best suited for this kind of opreation ? Do you think switching to 302 redirects could improve this situation since we don't really want Google to index redirected links from our clients emails ?

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