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  • Good Scoop: The PeopleSoft/IBM Backstory

    - by [email protected]
    Sometimes you're searching for something online and you find an unrelated, bonus nugget. Last week I stumbled across an interesting blog post from Chris Heller of a PeopleSoft consulting shop in San Ramon, CA called Grey Sparling. I don't know these guys. But Chris, who apparently used to work on the PeopleTools team, wrote a great article on a pre-acquisition, would-be deal between IBM and PeopleSoft that would have standardized PeopleSoft on IBM technology. The behind-the-scenes perspective is interesting. His commentary on the challenges that the company and PeopleSoft customers would have encountered if the deal had gone through was also interesting: ·         "No common ownership. It's hard enough to get large groups of people to work together when they work for the same company, but with two separate companies it is much, much harder. Even within Oracle, progress on Fusion applications was slow until Thomas Kurian took over Fusion applications in addition to Fusion middleware." ·         "No customer buy-in. PeopleSoft customers weren't asking for a conversion to WebSphere, so the fact that doing that could have helped PeopleSoft stay independent wouldn't have meant much to them, especially since the cost of moving to whatever a "PeopleSoft built on WebSphere" would have been significant." ·         "No executive buy-in. This is related to the previous point, but it's worth calling out separately. If Oracle had walked away and the deal with IBM had gone through, and PeopleSoft customers got put through the wringer as part of WebSphere move, all of the PeopleSoft project teams would be put in the awkward position of explaining to their management why these additional costs and headaches were happening. Essentially they would need to "sell" the partnership internally to their own management team. That's not a fun conversation to have." I'm not surprised that something like this was in the works. But I did find the inside scoop and Heller's perspective on the challenges particularly interesting. Especially the advantages of aligning development of applications and infrastructure development under one roof. Here's a link to the whole blog entry.  

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  • links for 2010-03-24

    - by Bob Rhubart
    @dhinchcliffe: When online communities go to work "As we see a growing set of examples of successful online communities in the enterprise space (both internally and externally), the broad outlines are emerging of what is turning into a vital new channel for innovation, business agility, customer relationships, and productive output for most organizations: Online communities as one of the most potent new ways to achieve business objectives, both in terms of cost and quality." -- Dion Hinchcliffe (tags: enterprisearchitecture entarch enterprise2.0 socialmedia) Steven Chan: WebCenter 11g (11.1.1.2) Certified with E-Business Suite Release 12 Steven Chan shares information on WebCenter 11g's (11.1.1.2) certification with Oracle E-Business Suite Release 12, along with a list of certified EBS 12 Platforms (tags: oracle otn enterprise2.0 webcenter ebs) @oraclenerd: 1Z0-052 - Exploring the Oracle Database Architecture Oracle ACE Chet "Oraclenerd" Justice shares a list of resources/documentation covering Oracle Database Architecture. (tags: oracle otn oracleace dba certification architecture) @oraclenerd: 1Z0-052 - Books "I don't believe I have ever purchased a book on or about Oracle. The documentation provided, especially for the database, is top notch. There is so much information available out there if you just know how to find it. Reading AskTom for years didn't hurt either." -- Chet "@oraclenerd" Justice. (tags: otn oracle oracleace certification dba) Lucas Jellema: Castle in the clouds – Building the Connexys SaaS application with Fusion Middleware Oracle ACE Director Lucas Jellema shares the slides from the presentation he and colleague Arne van der Ing submitted for OBUG 2010. (tags: otn oracle oracleace cloud saas obug fusionmiddleware connexys) John Burke: Why Your ERP System Isn't Ready for the Next Evolution of the Enterprise "[ERP] has to become a stealthy modern app to help you quickly adapt to business changes while managing vital information. And through modern middleware it will connect to everything. So yes ERP as we've know it is dead, but long live ERP as a connected application member of the modern enterprise." -- John Burke, Group VP, Applications Business Unit, Oracle (tags: oracle otn entarch erp) Darwin-IT: Postfix for handling mail in your integration solution "It took me some time to understand Postfix. I was quite overwhelmed by the options. And it took me some time to figure out how to configure it for this particular usecase...But as with most other things..it turns out to be simple." -- Martien van den Akker (tags: oracle linux soa postfix) TheServerSide.com: Cameron Purdy at TSSJS 2010: If Java beats C++, what's next? ''It turns out that Java performance is much better on modern architecture. That is because of multicore processors and in-lining.'' -- Cameron Purdy, as quoted in an article by Jack Vaughn (tags: oracle java otn c++)

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  • Per-vertex position/normal and per-index texture coordinate

    - by Boreal
    In my game, I have a mesh with a vertex buffer and index buffer up and running. The vertex buffer stores a Vector3 for the position and a Vector2 for the UV coordinate for each vertex. The index buffer is a list of ushorts. It works well, but I want to be able to use 3 discrete texture coordinates per triangle. I assume I have to create another vertex buffer, but how do I even use it? Here is my vertex/index buffer creation code: // vertices is a Vertex[] // indices is a ushort[] // VertexDefs stores the vertex size (sizeof(float) * 5) // vertex data numVertices = vertices.Length; DataStream data = new DataStream(VertexDefs.size * numVertices, true, true); data.WriteRange<Vertex>(vertices); data.Position = 0; // vertex buffer parameters BufferDescription vbDesc = new BufferDescription() { BindFlags = BindFlags.VertexBuffer, CpuAccessFlags = CpuAccessFlags.None, OptionFlags = ResourceOptionFlags.None, SizeInBytes = VertexDefs.size * numVertices, StructureByteStride = VertexDefs.size, Usage = ResourceUsage.Default }; // create vertex buffer vertexBuffer = new Buffer(Graphics.device, data, vbDesc); vertexBufferBinding = new VertexBufferBinding(vertexBuffer, VertexDefs.size, 0); data.Dispose(); // index data numIndices = indices.Length; data = new DataStream(sizeof(ushort) * numIndices, true, true); data.WriteRange<ushort>(indices); data.Position = 0; // index buffer parameters BufferDescription ibDesc = new BufferDescription() { BindFlags = BindFlags.IndexBuffer, CpuAccessFlags = CpuAccessFlags.None, OptionFlags = ResourceOptionFlags.None, SizeInBytes = sizeof(ushort) * numIndices, StructureByteStride = sizeof(ushort), Usage = ResourceUsage.Default }; // create index buffer indexBuffer = new Buffer(Graphics.device, data, ibDesc); data.Dispose(); Engine.Log(MessageType.Success, string.Format("Mesh created with {0} vertices and {1} indices", numVertices, numIndices)); And my drawing code: // ShaderEffect, ShaderTechnique, and ShaderPass all store effect data // e is of type ShaderEffect // get the technique ShaderTechnique t; if(!e.techniques.TryGetValue(techniqueName, out t)) return; // effect variables e.SetMatrix("worldView", worldView); e.SetMatrix("projection", projection); e.SetResource("diffuseMap", texture); e.SetSampler("textureSampler", sampler); // set per-mesh/technique settings Graphics.context.InputAssembler.SetVertexBuffers(0, vertexBufferBinding); Graphics.context.InputAssembler.SetIndexBuffer(indexBuffer, SlimDX.DXGI.Format.R16_UInt, 0); Graphics.context.PixelShader.SetSampler(sampler, 0); // render for each pass foreach(ShaderPass p in t.passes) { Graphics.context.InputAssembler.InputLayout = p.layout; p.pass.Apply(Graphics.context); Graphics.context.DrawIndexed(numIndices, 0, 0); } How can I do this?

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  • Announcing the New Virtual Briefing Center

    - by Theresa Hickman
    Do you want to hear about real-world customer success stories? Or listen to Oracle Application leaders discuss the value in the latest releases of Oracle Application products? Do you want one place to download up-to-date content, including white papers, podcasts, webcasts and presentations? Did you miss the Virtual Trade Show at the beginning of 2011? If you answered yes to any of these questions, then the Virtual Briefing Center is the place to get up-to-date Oracle product information for Oracle E-Business Suite, PeopleSoft, JD Edwards, Fusion, Siebel and Hyperion across multiple product areas from financials, procurement, supply chain, CRM, Performance Management, and more. Every month we will have "Monthly Spotlights" to showcase new content. The following lists the upcoming live webcasts in July 2011: Weds. July 6, 2011 at 9:00 a.m. PST/12:00 p.m. EST: Hear about Amway’s upgrade to Oracle E-Business Suite 12.1 and how they stabilized financial modules, especially the month-end close processes. Thurs. July 14, 2011 at 9:00 a.m. PST/12:00 p.m. EST: Hear West Corporation share their PeopleSoft 9.1 upgrade, resulting in improved self-service, more robust reporting capabilities and new workflow and processes. Thurs. July 21, 2011 at 9:00 a.m. PST/12:00 p.m. EST: Learn how MFlex improved their operations, saved manpower and reduced time to close with their upgrade to JD Edwards EnterpriseOne 9.0. Thurs. July 28, 2011 at 9:00 a.m. PST/12:00 p.m. EST: IEEE discusses their upgrade to Siebel 8.1 using open web service architecture for faster SOA enablement allowing them to scale their membership capacity by 250%. If you cannot attend any of the above live events, that's OK because each of the webcasts in this series will be recorded and available on demand. And for you Financials folks who may have missed the webcasts from the Virtual Trade Show earlier this year, you can view them on demand by Visiting the Resource Library: Planning Your Successful Upgrade to Oracle E-Business Suite Financials 12.1. In this session, Bryant and Stratton College talk about their upgrade. Planning Your Successful Upgrade to PeopleSoft Financials 9.1. In this session, the University of Central Florida share their upgrade story. Fusion Financials: The New Standard for Finance. In this session, Terrance Wampler, the VP of Financial Application Strategy discusses the business value of Oracle's next generation financial applications and how customers can take advantage of Fusion Financials alongside their existing investments. What are you waiting for? Register now!

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  • Congratulations to the 2012 Oracle Spatial Award Winners!

    - by Mandy Ho
    I just returned from the 2012 Location Intelligence and Oracle Spatial User conference in Washington, DC, held by Directions Magazine. It was a great conference with presentations from across the country and globe, networking with Oracle Spatial users and meeting new customers and partners. As part of the yearly event, Oracle recognizes special customers and partners for their contributions to advancing mainstream solutions using geospatial technology. This was the 8th year that Oracle has recognized innovative, industry leaders.   The awards were given in three categories: Education/Research, Innovator and Partnership. Here's a little on each of the award winners. Education and Research Award Winner: Technical University of Berlin The Institute for Geodesy and Geoinformation Science of the Technical University of Berlin (TU Berlin) was selected for its leading research work in mapping of urban and regional space onto virtual 3D-city and landscape models, and use of Oracle Spatial, including 3D Vector and Georaster type support, as the data management platform. Innovator Award Winner:  Istanbul Metropolitan Municipality Istanbul is the 3rd largest metropolitan area in Europe. One of their greatest challenges is organizing efficient public transportation for citizens and visitors. There are 15 types of transportations organized by 8 different agencies. To solve this problem, the Directorate of GIS of Istanbul Metropolitan Municipality has created a multi-model itinerary system to help citizens in their decision process for using public transport or their private cars. They choose to use Oracle Spatial Network Model as the solution in our system together with Java and SOAP web services.  Partnership Award Winners: CSoft Group and OSCARS. The Partnership award is given to the ISV or integrator who have demonstrated outstanding achievements in partnering with Oracle on the development side, in taking solutions to market.  CSoft Group- the largest Russion integrator and consultancy provider in CAD and GIS. CSoft was selected by the Oracle Spatial product development organization for the key role in delivering geospatial solutions based on Oracle Database and Fusion Middleware to the Russian market. OSCARS - Provides consulting/training in France, Belgium and Luxembourg. With only 3 full time staff, they have achieved significant success with leading edge customer implementations leveraging the latest Oracle Spatial/MapViewer technologies, and delivering training throughout Europe.  Finally, we also awarded two Special Recognition awards for two partners that helped contribute to the Oracle Partner Network Spatial Specialization. These two partners provided insight and technical expertise from a partner perspective to help launch the new certification program for Oracle Spatial Technologies. Award Winners: ThinkHuddle and OSCARS  For more pictures on the conference and the awards, visit our facebook page: http://www.facebook.com/OracleDatabase

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  • Informed TDD &ndash; Kata &ldquo;To Roman Numerals&rdquo;

    - by Ralf Westphal
    Originally posted on: http://geekswithblogs.net/theArchitectsNapkin/archive/2014/05/28/informed-tdd-ndash-kata-ldquoto-roman-numeralsrdquo.aspxIn a comment on my article on what I call Informed TDD (ITDD) reader gustav asked how this approach would apply to the kata “To Roman Numerals”. And whether ITDD wasn´t a violation of TDD´s principle of leaving out “advanced topics like mocks”. I like to respond with this article to his questions. There´s more to say than fits into a commentary. Mocks and TDD I don´t see in how far TDD is avoiding or opposed to mocks. TDD and mocks are orthogonal. TDD is about pocess, mocks are about structure and costs. Maybe by moving forward in tiny red+green+refactor steps less need arises for mocks. But then… if the functionality you need to implement requires “expensive” resource access you can´t avoid using mocks. Because you don´t want to constantly run all your tests against the real resource. True, in ITDD mocks seem to be in almost inflationary use. That´s not what you usually see in TDD demonstrations. However, there´s a reason for that as I tried to explain. I don´t use mocks as proxies for “expensive” resource. Rather they are stand-ins for functionality not yet implemented. They allow me to get a test green on a high level of abstraction. That way I can move forward in a top-down fashion. But if you think of mocks as “advanced” or if you don´t want to use a tool like JustMock, then you don´t need to use mocks. You just need to stand the sight of red tests for a little longer ;-) Let me show you what I mean by that by doing a kata. ITDD for “To Roman Numerals” gustav asked for the kata “To Roman Numerals”. I won´t explain the requirements again. You can find descriptions and TDD demonstrations all over the internet, like this one from Corey Haines. Now here is, how I would do this kata differently. 1. Analyse A demonstration of TDD should never skip the analysis phase. It should be made explicit. The requirements should be formalized and acceptance test cases should be compiled. “Formalization” in this case to me means describing the API of the required functionality. “[D]esign a program to work with Roman numerals” like written in this “requirement document” is not enough to start software development. Coding should only begin, if the interface between the “system under development” and its context is clear. If this interface is not readily recognizable from the requirements, it has to be developed first. Exploration of interface alternatives might be in order. It might be necessary to show several interface mock-ups to the customer – even if that´s you fellow developer. Designing the interface is a task of it´s own. It should not be mixed with implementing the required functionality behind the interface. Unfortunately, though, this happens quite often in TDD demonstrations. TDD is used to explore the API and implement it at the same time. To me that´s a violation of the Single Responsibility Principle (SRP) which not only should hold for software functional units but also for tasks or activities. In the case of this kata the API fortunately is obvious. Just one function is needed: string ToRoman(int arabic). And it lives in a class ArabicRomanConversions. Now what about acceptance test cases? There are hardly any stated in the kata descriptions. Roman numerals are explained, but no specific test cases from the point of view of a customer. So I just “invent” some acceptance test cases by picking roman numerals from a wikipedia article. They are supposed to be just “typical examples” without special meaning. Given the acceptance test cases I then try to develop an understanding of the problem domain. I´ll spare you that. The domain is trivial and is explain in almost all kata descriptions. How roman numerals are built is not difficult to understand. What´s more difficult, though, might be to find an efficient solution to convert into them automatically. 2. Solve The usual TDD demonstration skips a solution finding phase. Like the interface exploration it´s mixed in with the implementation. But I don´t think this is how it should be done. I even think this is not how it really works for the people demonstrating TDD. They´re simplifying their true software development process because they want to show a streamlined TDD process. I doubt this is helping anybody. Before you code you better have a plan what to code. This does not mean you have to do “Big Design Up-Front”. It just means: Have a clear picture of the logical solution in your head before you start to build a physical solution (code). Evidently such a solution can only be as good as your understanding of the problem. If that´s limited your solution will be limited, too. Fortunately, in the case of this kata your understanding does not need to be limited. Thus the logical solution does not need to be limited or preliminary or tentative. That does not mean you need to know every line of code in advance. It just means you know the rough structure of your implementation beforehand. Because it should mirror the process described by the logical or conceptual solution. Here´s my solution approach: The arabic “encoding” of numbers represents them as an ordered set of powers of 10. Each digit is a factor to multiply a power of ten with. The “encoding” 123 is the short form for a set like this: {1*10^2, 2*10^1, 3*10^0}. And the number is the sum of the set members. The roman “encoding” is different. There is no base (like 10 for arabic numbers), there are just digits of different value, and they have to be written in descending order. The “encoding” XVI is short for [10, 5, 1]. And the number is still the sum of the members of this list. The roman “encoding” thus is simpler than the arabic. Each “digit” can be taken at face value. No multiplication with a base required. But what about IV which looks like a contradiction to the above rule? It is not – if you accept roman “digits” not to be limited to be single characters only. Usually I, V, X, L, C, D, M are viewed as “digits”, and IV, IX etc. are viewed as nuisances preventing a simple solution. All looks different, though, once IV, IX etc. are taken as “digits”. Then MCMLIV is just a sum: M+CM+L+IV which is 1000+900+50+4. Whereas before it would have been understood as M-C+M+L-I+V – which is more difficult because here some “digits” get subtracted. Here´s the list of roman “digits” with their values: {1, I}, {4, IV}, {5, V}, {9, IX}, {10, X}, {40, XL}, {50, L}, {90, XC}, {100, C}, {400, CD}, {500, D}, {900, CM}, {1000, M} Since I take IV, IX etc. as “digits” translating an arabic number becomes trivial. I just need to find the values of the roman “digits” making up the number, e.g. 1954 is made up of 1000, 900, 50, and 4. I call those “digits” factors. If I move from the highest factor (M=1000) to the lowest (I=1) then translation is a two phase process: Find all the factors Translate the factors found Compile the roman representation Translation is just a look-up. Finding, though, needs some calculation: Find the highest remaining factor fitting in the value Remember and subtract it from the value Repeat with remaining value and remaining factors Please note: This is just an algorithm. It´s not code, even though it might be close. Being so close to code in my solution approach is due to the triviality of the problem. In more realistic examples the conceptual solution would be on a higher level of abstraction. With this solution in hand I finally can do what TDD advocates: find and prioritize test cases. As I can see from the small process description above, there are two aspects to test: Test the translation Test the compilation Test finding the factors Testing the translation primarily means to check if the map of factors and digits is comprehensive. That´s simple, even though it might be tedious. Testing the compilation is trivial. Testing factor finding, though, is a tad more complicated. I can think of several steps: First check, if an arabic number equal to a factor is processed correctly (e.g. 1000=M). Then check if an arabic number consisting of two consecutive factors (e.g. 1900=[M,CM]) is processed correctly. Then check, if a number consisting of the same factor twice is processed correctly (e.g. 2000=[M,M]). Finally check, if an arabic number consisting of non-consecutive factors (e.g. 1400=[M,CD]) is processed correctly. I feel I can start an implementation now. If something becomes more complicated than expected I can slow down and repeat this process. 3. Implement First I write a test for the acceptance test cases. It´s red because there´s no implementation even of the API. That´s in conformance with “TDD lore”, I´d say: Next I implement the API: The acceptance test now is formally correct, but still red of course. This will not change even now that I zoom in. Because my goal is not to most quickly satisfy these tests, but to implement my solution in a stepwise manner. That I do by “faking” it: I just “assume” three functions to represent the transformation process of my solution: My hypothesis is that those three functions in conjunction produce correct results on the API-level. I just have to implement them correctly. That´s what I´m trying now – one by one. I start with a simple “detail function”: Translate(). And I start with all the test cases in the obvious equivalence partition: As you can see I dare to test a private method. Yes. That´s a white box test. But as you´ll see it won´t make my tests brittle. It serves a purpose right here and now: it lets me focus on getting one aspect of my solution right. Here´s the implementation to satisfy the test: It´s as simple as possible. Right how TDD wants me to do it: KISS. Now for the second equivalence partition: translating multiple factors. (It´a pattern: if you need to do something repeatedly separate the tests for doing it once and doing it multiple times.) In this partition I just need a single test case, I guess. Stepping up from a single translation to multiple translations is no rocket science: Usually I would have implemented the final code right away. Splitting it in two steps is just for “educational purposes” here. How small your implementation steps are is a matter of your programming competency. Some “see” the final code right away before their mental eye – others need to work their way towards it. Having two tests I find more important. Now for the next low hanging fruit: compilation. It´s even simpler than translation. A single test is enough, I guess. And normally I would not even have bothered to write that one, because the implementation is so simple. I don´t need to test .NET framework functionality. But again: if it serves the educational purpose… Finally the most complicated part of the solution: finding the factors. There are several equivalence partitions. But still I decide to write just a single test, since the structure of the test data is the same for all partitions: Again, I´m faking the implementation first: I focus on just the first test case. No looping yet. Faking lets me stay on a high level of abstraction. I can write down the implementation of the solution without bothering myself with details of how to actually accomplish the feat. That´s left for a drill down with a test of the fake function: There are two main equivalence partitions, I guess: either the first factor is appropriate or some next. The implementation seems easy. Both test cases are green. (Of course this only works on the premise that there´s always a matching factor. Which is the case since the smallest factor is 1.) And the first of the equivalence partitions on the higher level also is satisfied: Great, I can move on. Now for more than a single factor: Interestingly not just one test becomes green now, but all of them. Great! You might say, then I must have done not the simplest thing possible. And I would reply: I don´t care. I did the most obvious thing. But I also find this loop very simple. Even simpler than a recursion of which I had thought briefly during the problem solving phase. And by the way: Also the acceptance tests went green: Mission accomplished. At least functionality wise. Now I´ve to tidy up things a bit. TDD calls for refactoring. Not uch refactoring is needed, because I wrote the code in top-down fashion. I faked it until I made it. I endured red tests on higher levels while lower levels weren´t perfected yet. But this way I saved myself from refactoring tediousness. At the end, though, some refactoring is required. But maybe in a different way than you would expect. That´s why I rather call it “cleanup”. First I remove duplication. There are two places where factors are defined: in Translate() and in Find_factors(). So I factor the map out into a class constant. Which leads to a small conversion in Find_factors(): And now for the big cleanup: I remove all tests of private methods. They are scaffolding tests to me. They only have temporary value. They are brittle. Only acceptance tests need to remain. However, I carry over the single “digit” tests from Translate() to the acceptance test. I find them valuable to keep, since the other acceptance tests only exercise a subset of all roman “digits”. This then is my final test class: And this is the final production code: Test coverage as reported by NCrunch is 100%: Reflexion Is this the smallest possible code base for this kata? Sure not. You´ll find more concise solutions on the internet. But LOC are of relatively little concern – as long as I can understand the code quickly. So called “elegant” code, however, often is not easy to understand. The same goes for KISS code – especially if left unrefactored, as it is often the case. That´s why I progressed from requirements to final code the way I did. I first understood and solved the problem on a conceptual level. Then I implemented it top down according to my design. I also could have implemented it bottom-up, since I knew some bottom of the solution. That´s the leaves of the functional decomposition tree. Where things became fuzzy, since the design did not cover any more details as with Find_factors(), I repeated the process in the small, so to speak: fake some top level, endure red high level tests, while first solving a simpler problem. Using scaffolding tests (to be thrown away at the end) brought two advantages: Encapsulation of the implementation details was not compromised. Naturally private methods could stay private. I did not need to make them internal or public just to be able to test them. I was able to write focused tests for small aspects of the solution. No need to test everything through the solution root, the API. The bottom line thus for me is: Informed TDD produces cleaner code in a systematic way. It conforms to core principles of programming: Single Responsibility Principle and/or Separation of Concerns. Distinct roles in development – being a researcher, being an engineer, being a craftsman – are represented as different phases. First find what, what there is. Then devise a solution. Then code the solution, manifest the solution in code. Writing tests first is a good practice. But it should not be taken dogmatic. And above all it should not be overloaded with purposes. And finally: moving from top to bottom through a design produces refactored code right away. Clean code thus almost is inevitable – and not left to a refactoring step at the end which is skipped often for different reasons.   PS: Yes, I have done this kata several times. But that has only an impact on the time needed for phases 1 and 2. I won´t skip them because of that. And there are no shortcuts during implementation because of that.

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  • Oracle BPM: Adding an attachment during the Human Task Initialization

    - by kyap
    Recently I had the requirement from a customer to instantiate a Human Task, which can accept a payload containing a binary attribute (base64) representing an actual document. According to the same requirement, this attribute should be shown as a hyperlink in the Worklist UI to the assignee(s), from which the assignees can download the document on the local machine for review. Multiple options have been leverage, but most required heavy customization.  In order to leverage as much as possible Oracle BPM out-of-the box functionalities, I decided to add this document as a readonly attachment. We can easily achieve this operation within Worklist Application, but it is a bit more challenging when we want to attach the document during the Human Task initialization.  After some investigations (on BPM 11g PS4FP and PS5), here's the way to go: 1. Create an asynchronous BPM process, and use this xsd to create 2 Business Objects FullPayload and PartialPayload : 2. Create 2 process variables 'vFullPayload' and 'vPartialPayload' using this Business Objects created above 3. Implement the Start Event with the initial Data Association, with an input argument using 'FullPayload' Business Object type 4. Drag in an User Task into the process. Implement the User Task as usual by using 'vPartialPayload' type as the input type and assign the task to your favorite tester (mine is jcooper) 5. Here's the main course - Start the Data Association and map the payload into 'execData' as follow: FROM TO  vFullPayload.attachment.mimetype  execData.attachment[1].mimeType  vFullPayload.attachment.filename  execData.attachment[1].name  bpmn:getDataObject('vFullPayload')/ns:attachment/ns:content  execData.attachment[1].content  'BPM'  execData.attachment[1].attachmentScope false()  execData.attachment[1].doesBelongToParent 'weblogic'  execData.attachment[1].updateBy  xp20:current-dateTime()  execData.attachment[1].updateDate (Note: Check the <Humantask>WorkflowTask.xsd file in your project xsd folder to discover the different options for attachmentScope & storageType) 6. Your process is completed. Just build a standard ADF UI and deploy the process/UI onto your BPM Server for the testing. Here's an example, with a base64 encoded pdf file: application-pdf.txt 7. Finally, go to the BPM Worklist application to check the result ! Please note that Oracle BPM, by default, limits the attachment document size to 2Mb. If you are planning to have bigger attachments in your process, it is recommended to store your documents in a Content Management server (such as Oracle UCM) and pass the reference instead. It is possible to configure Oracle BPM to store attachment directly into Oracle UCM too, and I believe we can use the storageType, ucmMetadataItem attributes for this purpose.... I will confirm once I have access onto an Oracle UCM for the testing :)

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  • Configurable Objects - Introduction

    - by Anthony Shorten
    One of the interesting facilities in the framework is Configurable Object functionality (it is also known as Task Optimization and also known as Cool Tools). The idea is that any implementation can create their own views of the base product objects and services and implement functionality against those new views. For example, in Oracle Utilities Customer Care and Billing, there is a Person object. That object is used to store and manage information about individuals as well as companies. In the base product you would use the Person Maintenance screen and fill in some of the screen when you wanted to register or maintain and individual as well and fill out other parts of the screen when you wanted to register or maintain a company. This can be somewhat confusing to some customers. Using Configurable Objects this can be simplified. A business object can be created that is a view of the any object. For example, you could create a Human business object which would cover the aspects of the Person object pertaining to an individual and a Company business object to cover the aspects unique to a company. Even the tag names (i.e. Field Names) in the object can be changed to be more what the implementation is familiar with. The object can also restructure the object. For example, a common identifier for an individual in the USA is the Social Security number, this value is a Person Identifier (as this varies in each country). In the new Human object you can remap the Person Identifier as a Social Security number. To define a Business Object you use a schema editor built into the browser user interface and use a mapping language to setup the business objects. An example of the language is shown below in an extract of the schema for the Human business object. As you can see there are mapping as well as formatting and other tags. This information can be built manually or using a wizard which generates the base structure for you to alter. This is all stored as meta data when saved. Once a Business object is built it can be used as basis for code, other business objects (we support inheritance), called by a screen (called a UI Map) or even as a Web Service. This is just a start with Configurable Objects as you can also create views of base services called Business Services, Service Scripts used for non-object or complex object processing (as well as other things), UI Maps used for screens and Data Areas to reuse definitions across multiple objects. Configurable Objects are powerful and I only really touched on them here. Over the next few months I hope to add lots more entries about them.

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  • MS Tech Ed 2011 Coming Soon

    - by sonam
    Microsoft Tech ed 2010 was a great success. Infact  Most of such conferences always provide a great place to meet other  technology enthusiasts and ofcourse,whats in the pipeline for future products of a company or field.. And yet again,MS Tech ed India is coming on 23-25 march  in Banglore,India.Well,the place is  ofcourse right suited for any IT/Computing conference.After all,Its Silicon Valley of India.. From Last year.I remember  a session by Harish about  “Building pure client side apps with  Jquery and Microsoft Ajax .” Here’s the video: http://live.viasilverlight.com/TechEdOnDemand/Breakouts/TheWebSimplified1/Session4/AjaxClientSideApps.wmv At that time only,I got to know that jquery is so easy to use for  ajax or client side templating.Though I prefer jquery over  Microsoft Ajax many folds.UpdatePanel  is Dead for sure in my view. I believe,Web forms will be dead sooner or later with ASP.Net  MVC  gaining share many folds.(TODO:Learn MVC). The new standard is surely:JQUERY . Between,Last years videos and ppt’s  are available to browse and download: http://microsoftteched.in/2010/downloads.aspx After going through Tech Ad 2011 session agendas : http://www.microsoft.com/india/teched2011/agenda.aspx Few of my personal choices to watch would be: Day 1: a) Identity And Access Control in the Cloud        b)Windows 7 at  Home:Digitizing your Home.(Sounds cool.)        c) And ofcourse,Jquery and MS ajax(Lets see if MS can do something that’s not already happening with their version Of Ajax).. Day 2:  a) Lap Around Silverlight 5 and Html 5 as I have heard some hot talks that html5 will kill Silverlight,(I don’t see it in near future though).        b) Html 5 more than “Html 5”…Google will be seeing this one. Day3: a) Cross Browser applications in Azure       b)VS 2010 sessions of automated testing azure apps etc. Windows Phone 7 sessions will surely be of more interest now after MS-Nokia Deal. Though,Personally,I would want atleast some worth of  sessions on MS  future in Robotics,AI.Perhaps  I am looking at wrong place..(When is PDC?) And Since,Bill Gates  consider Robotics as the next big thing, Refer  this one : http://www.cs.virginia.edu/robins/A_Robot_in_Every_Home.pdf  I am sure,they wont loose this new hot spot to competitors,  like how google rules in Online  Search now.Robotics and AI will surely provide a big battlefield  for future.See,What IBM is doing with IBM Watson. OR see this, http://www.sciencedaily.com/releases/2011/02/110218083711.htm this is cool only if you can control your mind.Atleast,I’ll prefer regular driving (I would devote my mind seeing  people,places which we see on road).thats what jouney makes “cool”.:P.

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  • SQLAuthority News – Featuring in Call Me Maybe The Developer Way – Pluralsight Video

    - by pinaldave
    Is SQL boring? Not at all. SQL is fun – one has to know how to maximize the fun while working with SQL Server. Earlier I was invited to participate in the video Pluralsight. I am sure all of you know that I have authored 3 SQL Server Learning courses with Pluralsight – 1) SQL Server Q and A 2) SQL Server Performance Tuning and 3) SQL Server Indexing. Before I say anything I suggest all of you watch the following video. Make sure that you pay special attention after 0 minute and 36 seconds. What I can say about this. I am just fortunate to be part of the history in the making. There are more than 53 super cool celebrities in this video. In this just over 3 minute video there are so many story lines. I must congratulate director Megan and creative assistant Mari for excellent work. There are so many fun moments in this small video. Let me list my top five moments. @John_Papa ‘s dance at second 14 @julielerman playing with cute doggy The RACE between @josepheames and @bruthafish – the end is hilarious The black belt moment by @boedie @stwool relaxing on something strange! Well, this is indeed a great short film. This video demonstrates how cool is the culture of Pluralsight and how fun loving they are. A good organization provides an environment to its employees and partners to have maximum fun while they all become part of the success story. Hats off to Aaron Skonnard for producing this fun loving video. Well, after listening to this song for multiple times, I decided to give a call to Pluralsight. If you want, you can call them at +1 (801) 784-9032 or send an email to james-cole at pluralsight.com . What are your top five favorite moments? List it in comments and you may win Pluralsight subscription. Reference: Pinal Dave (http://blog.sqlauthority.com) Filed under: About Me, PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, T SQL, Technology

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  • What Would a CyberWar Do To Your Business?

    - by [email protected]
    In mid-February the Bipartisan Policy Center in the United States hosted Cyber ShockWave, a simulation of how the country might respond to a catastrophic cyber event. An attack takes place, they can't isolate where it came from or who did it, simulated press reports and market impacts...and the participants in the exercise have to brief the President and advise him/her on what to do. Last week, Former Department of Homeland Security Secretary Michael Chertoff who participated in the exercise summarized his findings in Federal Computer Weekly. The article, given FCW's readership and the topic is obviously focused on the public sector and US Federal policies. However, it touches on some broader issues that impact the private sector as well--which are applicable to any government and country/region-- such as: · How would the US (or any) government collaborate to identify and defeat such an attack? Chertoff calls this out as a current gap. How do the public and private sector collaborate today? How would the massive and disparate collection of agencies and companies act together in a crunch? · What would the impact on industries and global economies be? Chertoff, and a companion article in Government Computer News, only touch briefly on the subject--focusing on the impact on capital markets. "There's no question this has a disastrous impact on the economy," said Stephen Friedman, former director of the National Economic Council under President George W. Bush who played the role of treasury secretary. "You have financial markets shut down at this point, ordinary transactions are dramatically depleted, there's no question that this has a major impact on consumer confidence." That Got Me Thinking · How would it impact Oracle's customers? I know they have business continuity plans--is this one of their scenarios? What if it's not? How would it impact manufacturing lines, ATM networks, customer call centers... · How would it impact me and the companies I rely on? The supermarket down the street, my Internet Service Provider, the service station where I bought gas last night. I sure don't have any answers, and neither do Chertoff or the participants in the exercise. "I have to tell you that ... we are operating in a bit of unchartered territory." said Jamie Gorelick, a former deputy attorney general who played the role of attorney general in the exercise. But it is a good thing that governments and businesses are considering this scenario and doing what they can to prevent it from happening.

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  • Using ext4 in VMware machine

    First of all, using a journaling filesystems like NTFS, ext4, XFS, or JFS (not to name all of them) is a very good idea and nowadays unthinkable not to do. Linux offers a good variety of different option as journaling filesystem for your system. Since years I am using SGI's XFS and I am pretty confident with stability, performance and liability of the system. In earlier years I had to struggle with incompatibilities between XFS and the boot loader. Using an ext2 formatted /boot solved this issue. But, wow, that is ages ago! Lately, I had to setup a fresh Lucid Lynx (Ubuntu 10.04 LTS) system for a change of our internal groupware / messaging system. Therefore, I fired up a new virtual machine with almost standard configuration in VMware Server and run through our network-based PXE boot and installation procedure. At a certain step in this process, Ubuntu asks you about the partitioning of your hard drive(s). Honestly, I have to say that only out of curiousity I sticked to the "default" suggestion and gave my faith and trust into the Ubuntu installation routine... Resulting to have an ext4 based root mount point ( / ). The rest of the installation went on without further concerns or worries. Note:I really can't remember why I chose to go away from my favourite... Well, it should turn out to be the wrong decision after all. Ok, let's continue the story about ext4 in a VMware based virtual machine. After some hours installing additional packages and configuring the new system using LDAP for general authentication and login, I had an "out-of-the-box" usable enterprise messaging system based on Zarafa 6.40 Community Edition inclusive proper SSL-based Webaccess interface and Z-Push extension for ActiveSync with my Nokia mobile. Straightforward and pretty nice for the time spent on the setup. Having priority on other tasks I let the system just running and didn't pay any further attention at all. Until I run into an upgrade of "Mail for Exchange" on Symbian OS. My mobile did not bother me at all with the upgrade and everything went smooth, but trying to re-establish the ActiveSync connection to the Zarafa messaging system resulted in a frustating situation. So, I shifted my focus back to the Linux system and I was amazed to figure out that the root had been remounted readonly due to hard drive failures or at least ext4 reported errors. Firing up Google only confirmed my concerns and it seems that using ext4 for VMware based virtual machines does not look like a stable and reliable candidate to me. You might consider reading those external resources: ext4 fs corruption under VMWare Server 2.01Bug #389555 - ext4 filesystem corruption Well, I learned my lesson and ext{2|3|4} based filesystems are not going to be used on any of my Linux systems or customer installations in the future. Addendum: I did not try this setup in other virtualization environments like VirtualBox, qemu, kvm, Xen, etc.

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  • Why no more macro languages?

    - by Muhammad Alkarouri
    In this answer to a previous question of mine about scripting languages suitability as shells, DigitalRoss identifies the difference between the macro languages and the "parsed typed" languages in terms of string treatment as the main reason that scripting languages are not suitable for shell purposes. Macro languages include nroff and m4 for example. What are the design decisions (or compromises) needed to create a macro programming language? And why are most of the mainstream languages parsed rather than macro? This very similar question (and the accepted answer) covers fairly well why the parsed typed languages, take C for example, suffer from the use of macros. I believe my question here covers different grounds: Macro languages or those working on a textual level are not wholly failures. Arguably, they include bash, Tcl and other shell languages. And they work in a specific niche such as shells as explained in my links above. Even m4 had a fairly long time of success, and some of the web template languages can be regarded as macro languages. It is quite possible that macros and parsed typing do not go well together and that is why macros "break" common languages. In the answer to the linked question, a macro like #define TWO 1+1 would have been covered by the common rules of the language rather than conflicting with those of the host language. And issues like "macros are not typed" and "code doesn't compile" are not relevant in the context of a language designed as untyped and interpreted with little concern for efficiency. The question about the design decisions needed to create a macro language pertain to a hobby project which I am currently working on on designing a new shell. Taking the previous question in context would clarify the difference between adding macros to a parsed language and my objective. I hope the clarification shows that the question linked doesn't cover this question, which is two parts: If I want to create a macro language (for a shell or a web template, for example), what limitations and compromises (and guidelines, if exist) need to be done? (Probably answerable by a link or reference) Why have no macro languages succeed in becoming mainstream except in particular niches? What makes typed languages successful in large programming, while "stringly-typed" languages succeed in shells and one-liner like environments?

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  • Generating Report for NUnit

    - by thangchung
     All source codes for this post can be found at my github.Time ago, I received a request that people ask me how they can generate reports of the results of testing using NUnit? In fact, I may never do this. In the little world of my programming, I only care about the test results, red-green-refactoring, and that was it. When I got that question quite a bit unexpected, I knew that I could use NCover to generate reports, but reports of NCover too simple, it did not give us more details on the number of test cases, test methods, ... And I began to see about creating interesting report for NUnit.I was lucky to find an open source here. Its authors call it NUnit2Report, but one disadvantage is it only running on .NET 1.0. Indeed too old compared to the current version 4.0. And I try to download the preview, but I could not run. I had to open its source code and found that it uses XSLT to convert the output of NUnit results from XML to HTML. Nothing really special, because I also knew that after NUnit run output file extension is XML is created. Author only use this file to convert to HTML using XSLT. And I decided to convert it to. NET 4.0, because I will not have to code from scratch. Conversion work made me take some time, but was lucky that I finally have what I want. Thanks Gilles for the this OSS. I will send a mail to thank him for his efforts but put this out for the OSS. Now I will show people how to do it. I used the auto built NAnt and NUnit for running TestCase, and I use Selenium testing framework. After writing three TestCase using Selenium, I ran NUnit, and got the following results: There are 1 fail and 2s success. In the bin directory of this project will have the NUnit output file as shown below: Then I create a build file, and a bat file for easy running (can use PowerShell is here also.) Double click in the bat file to create a report like this:       Finally open the index.html file in the folder to view report. As everyone can see, it is the TestCase and divide very clearly, that I meet the requirements. This is really good. Once again I really thank NUnit2Report from Gilles. People can contact him via the mail address [email protected] or website  http://nunit2report.sourceforge.net. It really is useful to those who promised to QA. Hopefully this post will help anyone really interested in doing reports for NUnit.   

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  • My Reference for Amy Lewis

    - by Denise McInerney
    The 2013 election campaign for the PASS Board of Directors is underway. There are seven qualified candidates running this year. They all offer a wealth of experience volunteering for PASS and the SQL Server community. One of these candidates, Amy Lewis, asked me to write a reference for her to include on her candidate application. I have a lot of experience working with Amy and was pleased to provide this reference: I enthusiastically support Amy Lewis as a candidate for the PASS Board of Directors. I have known and worked with Amy in various PASS' volunteer capacities for years, starting when we were both leaders of SIGs (the precursors to the Virtual Chapters.) In that time I have seen Amy grow as a leader, taking on increasing responsibility and developing her leadership skills in the process. From the Program Committee to the BI Virtual Chapter to her local user group's SQL Saturday Amy has demonstrated a capacity to organize and lead volunteers. A successful leader delivers results, and does so in a way that encourages and empowers the people she is working with; Amy embodies this leadership style. As Director for Virtual Chapters I have most recently worked with Amy in her capacity of DW/BI VC Leader. This VC is one of our largest and most active, and Amy's leadership is a key contribution to that success. I was pleased to see that Amy was also thinking about succession and prepared other volunteers to take over the chapter leadership. Amy has shown an understanding of PASS' strategic goals and has focused her volunteer efforts to help us reach those goals. For the past couple of years we have been trying to expand PASS reach and relevance to SQL communities around the world. The VCs are a key vehicle for this expansion. Amy embraced this idea and organized the VC to engage volunteers in Europe & Australia and provide content that could reach SQL professionals in those regions. A second key strategy for PASS is expanding into the data analytics space. Again Amy rose to the occasion helping to shape the program for our first Business Analytics Conference and leveraging the BI VC to promote the event. By all measures I think Amy is prepared to serve on the Board and contribute in a positive way.

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  • User connection management in Reporting Services configuration

    - by Testas
    IT professionals will use Reporting Services Configuration Manager to perform post installation tasks for SQL Server Reporting Services. Introduced in SQL Server 2005, Reporting Services Configuration Manager provides an intuitive interface to perform tasks including specifying the report server database, report manager url, and indeed one of the first post installation tasks that should be performed is backing up the encryption keys that are used to protect the sensitive information within the rdl files.  Many of the options that are selected within Reporting Services Configuration Manager are written to a number of configuration files including the rsreportserver.config file located in C:\Program Files\Microsoft SQL Server\Report Server InstanceName\Reporting Services\ReportServer folder.When opening this file you will notice that there are more configuration settings within the rsreportserver.config file than is available through the Reporting Services Configuration Manager Interface. As a result there are additional configuration options that can be defined within this file.  A customer was having a problem performing stress tests against a new Report Server that would be going live for an enterprise reporting system. One aspect of the stress test was to fire 50 connections from a single user account. When performing the stress test an error described that the maximum active request had been exceeded. Within the rsreportserver.config, there is a key that is added to the file:  <Add Key=”MaxActiveReqForOneUser” Value=”20”/>  Changing the value from 20 to 50 accommodated the needs of the stress test, however, a wider question should be asked pertaining to this setting when implementing Reporting Services to a production environment. Within an intranet environment, the default setting is appropriate when network bandwidth is high, users are known and demand for reports is particularly high from a group of users.  However, when deploying a Reporting Server solution to an extranet, or the internet, you may want to consider reducing this setting to reduce to scope of connections that can be acquired by a single user and placing unnecessary pressure on the report server. I do hope that Reporting Services Configuration Manager evolves to include an advanced page that includes an intuitive interface to change configuration settings such as the MaxActiveReqForOneUser, and also configure rendering and data extensions and define secure connection levels to the report server. All these options can be configured within the rsreportserver.config file, and these are setting that customers would like to see in Reporting Services Configuration Manager in the future.   If you think that the SQL community would benefit from this addition, you can vote on it at Microsoft Connect  https://connect.microsoft.com/SQLServer/feedback/details/565575/extending-reporting-services-configuration-manager-rscm    

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  • How do I fix postfix TLS?

    - by Savanni D'Gerinel
    STARTTLS was working with my system earlier today. Without me altering the system in any way, it spontaneously broke. I've now been trying to fix it for a couple of hours, to no success. When I connect to the server, this is what I get: savanni@Orolo:~$ telnet apps.savannidgerinel.com 25 Trying 129.121.182.135... Connected to apps.sasavanni@Orolo:~$ telnet apps.savannidgerinel.com 25 Trying 129.121.182.135... Connected to apps.savannidgerinel.com. Escape character is '^]'. 220 *********************************************** ehlo dude 250-apps.savannidgerinel.com 250-PIPELINING 250-SIZE 10240000 250-VRFY 250-ETRN 250-XXXXXXXA 250-AUTH PLAIN 250-ENHANCEDSTATUSCODES 250-8BITMIME 250 DSN ^]close telnet> close Connection closed. Okay, obviously STARTTLS isn't present in this list. So I've been digging through my configuration files and working through the tutorials again, and that has done me no good at all. Here's my tls-related configuration: smtp_tls_CAfile = /etc/ssl/certs/savannidgerinel_com_CA.pem smtp_tls_cert_file = /etc/ssl/certs/apps.savannidgerinel.com.pem smtp_tls_key_file = /etc/ssl/private/apps.savannidgerinel.com.key.pem smtp_tls_security_level = may smtp_tls_session_cache_database = btree:${data_directory}/smtp_scache smtpd_tls_CAfile = /etc/ssl/certs/savannidgerinel_com_CA.pem smtpd_tls_cert_file = /etc/ssl/certs/apps.savannidgerinel.com.pem smtpd_tls_key_file = /etc/ssl/private/apps.savannidgerinel.com.key.pem smtpd_tls_loglevel = 3 smtpd_tls_received_header = yes smtpd_tls_security_level = may smtpd_tls_session_cache_database = btree:${data_directory}/smtpd_scache tls_random_source = dev:/dev/urandom All of the certificate files are present, the server private key is present, the server CA is present, and the smtpd_scache.db and smtp_scache.db files are both present. All are accessible to the postfix user. Speaking of which, here are the processes running: savanni@apps:/var/lib/postfix$ ps aux | grep postfix root 3525 0.0 0.1 25112 1680 ? Ss 20:19 0:00 /usr/lib/postfix/master postfix 3526 0.0 0.1 27176 1524 ? S 20:19 0:00 pickup -l -t fifo -u -c -o content_filter= -o receive_override_options=no_header_body_checks postfix 3527 0.0 0.1 27228 1552 ? S 20:19 0:00 qmgr -l -t fifo -u postfix 3528 0.0 0.4 46948 4144 ? S 20:19 0:00 smtpd -n smtp -t inet -u -c -o stress= -s 2 postfix 3529 0.0 0.1 27176 1628 ? S 20:19 0:00 proxymap -t unix -u postfix 3530 0.0 0.3 38212 3176 ? S 20:19 0:00 tlsmgr -l -t unix -u -c postfix 3531 0.0 0.1 27176 1516 ? S 20:19 0:00 anvil -l -t unix -u -c postfix 3535 0.0 0.1 27188 1544 ? S 20:20 0:00 trivial-rewrite -n rewrite -t unix -u -c The log files say absolutely nothing related to TLS except for this: Nov 6 02:19:45 apps postfix/master[3525]: daemon started -- version 2.9.6, configuration /etc/postfix Nov 6 02:19:49 apps postfix/smtpd[3528]: initializing the server-side TLS engine Nov 6 02:19:49 apps postfix/tlsmgr[3530]: open smtpd TLS cache btree:/var/lib/postfix/smtpd_scache Nov 6 02:19:49 apps postfix/tlsmgr[3530]: tlsmgr_cache_run_event: start TLS smtpd session cache cleanup Nov 6 02:19:49 apps postfix/smtpd[3528]: connect from unknown[204.16.68.108] Neither syslog nor mail.err shows any indication of a problem. As far as the whole system is concerned, all is well. But there is no STARTTLS and so I suddenly can't send any email at all. Help???

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  • NRF Big Show 2011 -- Part 2

    - by David Dorf
    One of the things I love about attending NRF is visiting the smaller booths to see what new innovative ideas have sprung up. After all, by watching emerging technologies we can get a sense of how the retail experience might change. After NRF I'm hoping to write a post on what I found, if anything, so be sure to check back. At the Oracle Retail booth we'll be demonstrating some of the aspects of the changing retail experience. These demos use a mix of GA and experimental components. Here are some highlights: 1. Checkin We wrote a consumer iPhone app we call Store Gateway that lets consumers access information from the store. They'll start by doing a checkin when they arrive that will alert the store manager via another iPhone app we wrote called Mobile Manager. Additionally, we display a welcome messaging using Starmount's digital sign. 2. Receive Offers There are three interaction points where a store can easily make an offer to a consumer: checkin, product scans, and checkout. For this demo we're calling our Universal Offer Engine at checkin to determine the best offer for this particular consumer. This offer is then displayed on the consumer's phone as well as on the digital sign. 3. Scan Products To thwart consumers from scanning product barcodes, we used Store Inventory Management to print QRCodes on shelf label then provided access to a scanner in the Store Gateway iphone app. When the consumer scans the shelf label they are shown product information provided by the retailer. 4. Checkout While we don't have a NFC-enabled mobile phone, we have a NFC chip that can attach to a phone. We're using this to checkout using a reader provided by ViVOTech. Tap the phone on the reader, and the POS accesses the customer#, coupons, and payment information. This really speeds the checkout process. 5. Digital Receipt After the transaction is complete, a digital copy of the receipt is sent to Intuit's QuickReceipts where consumers to store all their digital receipts. There's even an iPhone app that provides easy access to the receipts. This covers about half of what what we'll be showing, so be sure to stop by. I'll also be talking about how mobile is impacting the retail experience at the Wednesday morning session NRF Mobile Retail Initiative: a Blueprint for Action. See you at the Big Show!

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  • Devoxx 2011: Java EE 6 Hands-on Lab Delivered

    - by arungupta
    I, along with Alexis's help, delivered a Java EE 6 hands-on lab to a packed room of about 40+ attendees at Devoxx 2011. The lab was derived from the OTN Developer Days 2012 version but added lot more content to showcase several Java EE 6 technologies. The problem statement from the lab document states: This hands-on lab builds a typical 3-tier Java EE 6 Web application that retrieves customer information from a database and displays it in a Web page. The application also allows new customers to be added to the database as well. The string-based and type-safe queries are used to query and add rows to the database. Each row in the database table is published as a RESTful resource and is then accessed programmatically. Typical design patterns required by a Web application like validation, caching, observer, partial page rendering, and cross-cutting concerns like logging are explained and implemented using different Java EE 6 technologies. The lab covered Java Persistence API 2, Servlet 3, Enterprise JavaBeans 3.1, JavaServer Faces 2, Java API for RESTful Web Services 1.1, Contexts and Dependency Injection 1.0, and Bean Validation 1.0 over 47 pages of detailed self-paced instructions. Here is the complete Table of Contents: The lab can be downloaded from here and requires only NetBeans IDE "All" or "Java EE" version, which includes GlassFish anyway. All the feedback received from the lab has been incorporated in the instructions and bugs filed (Updated 49559, 205232, 205248, 205256). 80% of the attendees could easily complete the lab and some even completed in much less than 3 hours. That indicates that either more content needs to be added to the lab or the intellectual level of the attendees at the conference was pretty high. I think the lab has enough content for 3 hours but we moved at a much more faster pace so I conclude on the latter. Truly a joy to conduct a lab to 40 Devoxxians! Another related lab that might be handy for folks is "Develop, Deploy, and Monitor your Java EE 6 applications using GlassFish 3.1 Cluster". It explains how: Create a 2-instance GlassFish cluster Front-end with a Web server and a load balancer Demonstrate session replication and fail over Monitor the application using JavaScript The complete lab instructions and source code are available and you can try them. I plan to continue evolving the contents for the Java EE 6 hands-on lab to cover more technologies and features and will announce them on this blog. Let me know on what else would you like to see in the future versions.

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  • Devoxx 2011: Java EE 6 Hands-on Lab Delivered

    - by arungupta
    I, along with Alexis's help, delivered a Java EE 6 hands-on lab to a packed room of about 40+ attendees at Devoxx 2011. The lab was derived from the OTN Developer Days 2012 version but added lot more content to showcase several Java EE 6 technologies. The problem statement from the lab document states: This hands-on lab builds a typical 3-tier Java EE 6 Web application that retrieves customer information from a database and displays it in a Web page. The application also allows new customers to be added to the database as well. The string-based and type-safe queries are used to query and add rows to the database. Each row in the database table is published as a RESTful resource and is then accessed programmatically. Typical design patterns required by a Web application like validation, caching, observer, partial page rendering, and cross-cutting concerns like logging are explained and implemented using different Java EE 6 technologies. The lab covered Java Persistence API 2, Servlet 3, Enterprise JavaBeans 3.1, JavaServer Faces 2, Java API for RESTful Web Services 1.1, Contexts and Dependency Injection 1.0, and Bean Validation 1.0 over 47 pages of detailed self-paced instructions. Here is the complete Table of Contents: The lab can be downloaded from here and requires only NetBeans IDE "All" or "Java EE" version, which includes GlassFish anyway. All the feedback received from the lab has been incorporated in the instructions and bugs filed (Updated 49559, 205232, 205248, 205256). 80% of the attendees could easily complete the lab and some even completed in much less than 3 hours. That indicates that either more content needs to be added to the lab or the intellectual level of the attendees at the conference was pretty high. I think the lab has enough content for 3 hours but we moved at a much more faster pace so I conclude on the latter. Truly a joy to conduct a lab to 40 Devoxxians! Another related lab that might be handy for folks is "Develop, Deploy, and Monitor your Java EE 6 applications using GlassFish 3.1 Cluster". It explains how: Create a 2-instance GlassFish cluster Front-end with a Web server and a load balancer Demonstrate session replication and fail over Monitor the application using JavaScript The complete lab instructions and source code are available and you can try them. I plan to continue evolving the contents for the Java EE 6 hands-on lab to cover more technologies and features and will announce them on this blog. Let me know on what else would you like to see in the future versions.

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  • Using the jQuery UI Library in a MVC 3 Application to Build a Dialog Form

    - by ChrisD
    Using a simulated dialog window is a nice way to handle inline data editing. The jQuery UI has a UI widget for a dialog window that makes it easy to get up and running with it in your application. With the release of ASP.NET MVC 3, Microsoft included the jQuery UI scripts and files in the MVC 3 project templates for Visual Studio. With the release of the MVC 3 Tools Update, Microsoft implemented the inclusion of those with NuGet as packages. That means we can get up and running using the latest version of the jQuery UI with minimal effort. To the code! Another that might interested you about JQuery Mobile and ASP.NET MVC 3 with C#. If you are starting with a new MVC 3 application and have the Tools Update then you are a NuGet update and a <link> and <script> tag away from adding the jQuery UI to your project. If you are using an existing MVC project you can still get the jQuery UI library added to your project via NuGet and then add the link and script tags. Assuming that you have pulled down the latest version (at the time of this publish it was 1.8.13) you can add the following link and script tags to your <head> tag: < link href = "@Url.Content(" ~ / Content / themes / base / jquery . ui . all . css ")" rel = "Stylesheet" type = "text/css" /> < script src = "@Url.Content(" ~ / Scripts / jquery-ui-1 . 8 . 13 . min . js ")" type = "text/javascript" ></ script > The jQuery UI library relies upon the CSS scripts and some image files to handle rendering of its widgets (you can choose a different theme or role your own if you like). Adding these to the stock _Layout.cshtml file results in the following markup: <!DOCTYPE html> < html > < head >     < meta charset = "utf-8" />     < title > @ViewBag.Title </ title >     < link href = "@Url.Content(" ~ / Content / Site . css ")" rel = "stylesheet" type = "text/css" />     <link href="@Url.Content("~/Content/themes/base/jquery.ui.all.css")" rel="Stylesheet" type="text/css" />     <script src="@Url.Content("~/Scripts/jquery-1.5.1.min.js")" type="text/javascript"></script>     <script src="@Url.Content("~/Scripts/modernizr-1.7.min . js ")" type = "text/javascript" ></ script >     < script src = "@Url.Content(" ~ / Scripts / jquery-ui-1 . 8 . 13 . min . js ")" type = "text/javascript" ></ script > </ head > < body >     @RenderBody() </ body > </ html > Our example will involve building a list of notes with an id, title and description. Each note can be edited and new notes can be added. The user will never have to leave the single page of notes to manage the note data. The add and edit forms will be delivered in a jQuery UI dialog widget and the note list content will get reloaded via an AJAX call after each change to the list. To begin, we need to craft a model and a data management class. We will do this so we can simulate data storage and get a feel for the workflow of the user experience. The first class named Note will have properties to represent our data model. namespace Website . Models {     public class Note     {         public int Id { get ; set ; }         public string Title { get ; set ; }         public string Body { get ; set ; }     } } The second class named NoteManager will be used to set up our simulated data storage and provide methods for querying and updating the data. We will take a look at the class content as a whole and then walk through each method after. using System . Collections . ObjectModel ; using System . Linq ; using System . Web ; namespace Website . Models {     public class NoteManager     {         public Collection < Note > Notes         {             get             {                 if ( HttpRuntime . Cache [ "Notes" ] == null )                     this . loadInitialData ();                 return ( Collection < Note >) HttpRuntime . Cache [ "Notes" ];             }         }         private void loadInitialData ()         {             var notes = new Collection < Note >();             notes . Add ( new Note                           {                               Id = 1 ,                               Title = "Set DVR for Sunday" ,                               Body = "Don't forget to record Game of Thrones!"                           });             notes . Add ( new Note                           {                               Id = 2 ,                               Title = "Read MVC article" ,                               Body = "Check out the new iwantmymvc.com post"                           });             notes . Add ( new Note                           {                               Id = 3 ,                               Title = "Pick up kid" ,                               Body = "Daughter out of school at 1:30pm on Thursday. Don't forget!"                           });             notes . Add ( new Note                           {                               Id = 4 ,                               Title = "Paint" ,                               Body = "Finish the 2nd coat in the bathroom"                           });             HttpRuntime . Cache [ "Notes" ] = notes ;         }         public Collection < Note > GetAll ()         {             return Notes ;         }         public Note GetById ( int id )         {             return Notes . Where ( i => i . Id == id ). FirstOrDefault ();         }         public int Save ( Note item )         {             if ( item . Id <= 0 )                 return saveAsNew ( item );             var existingNote = Notes . Where ( i => i . Id == item . Id ). FirstOrDefault ();             existingNote . Title = item . Title ;             existingNote . Body = item . Body ;             return existingNote . Id ;         }         private int saveAsNew ( Note item )         {             item . Id = Notes . Count + 1 ;             Notes . Add ( item );             return item . Id ;         }     } } The class has a property named Notes that is read only and handles instantiating a collection of Note objects in the runtime cache if it doesn't exist, and then returns the collection from the cache. This property is there to give us a simulated storage so that we didn't have to add a full blown database (beyond the scope of this post). The private method loadInitialData handles pre-filling the collection of Note objects with some initial data and stuffs them into the cache. Both of these chunks of code would be refactored out with a move to a real means of data storage. The GetAll and GetById methods access our simulated data storage to return all of our notes or a specific note by id. The Save method takes in a Note object, checks to see if it has an Id less than or equal to zero (we assume that an Id that is not greater than zero represents a note that is new) and if so, calls the private method saveAsNew . If the Note item sent in has an Id , the code finds that Note in the simulated storage, updates the Title and Description , and returns the Id value. The saveAsNew method sets the Id , adds it to the simulated storage, and returns the Id value. The increment of the Id is simulated here by getting the current count of the note collection and adding 1 to it. The setting of the Id is the only other chunk of code that would be refactored out when moving to a different data storage approach. With our model and data manager code in place we can turn our attention to the controller and views. We can do all of our work in a single controller. If we use a HomeController , we can add an action method named Index that will return our main view. An action method named List will get all of our Note objects from our manager and return a partial view. We will use some jQuery to make an AJAX call to that action method and update our main view with the partial view content returned. Since the jQuery AJAX call will cache the call to the content in Internet Explorer by default (a setting in jQuery), we will decorate the List, Create and Edit action methods with the OutputCache attribute and a duration of 0. This will send the no-cache flag back in the header of the content to the browser and jQuery will pick that up and not cache the AJAX call. The Create action method instantiates a new Note model object and returns a partial view, specifying the NoteForm.cshtml view file and passing in the model. The NoteForm view is used for the add and edit functionality. The Edit action method takes in the Id of the note to be edited, loads the Note model object based on that Id , and does the same return of the partial view as the Create method. The Save method takes in the posted Note object and sends it to the manager to save. It is decorated with the HttpPost attribute to ensure that it will only be available via a POST. It returns a Json object with a property named Success that can be used by the UX to verify everything went well (we won't use that in our example). Both the add and edit actions in the UX will post to the Save action method, allowing us to reduce the amount of unique jQuery we need to write in our view. The contents of the HomeController.cs file: using System . Web . Mvc ; using Website . Models ; namespace Website . Controllers {     public class HomeController : Controller     {         public ActionResult Index ()         {             return View ();         }         [ OutputCache ( Duration = 0 )]         public ActionResult List ()         {             var manager = new NoteManager ();             var model = manager . GetAll ();             return PartialView ( model );         }         [ OutputCache ( Duration = 0 )]         public ActionResult Create ()         {             var model = new Note ();             return PartialView ( "NoteForm" , model );         }         [ OutputCache ( Duration = 0 )]         public ActionResult Edit ( int id )         {             var manager = new NoteManager ();             var model = manager . GetById ( id );             return PartialView ( "NoteForm" , model );         }         [ HttpPost ]         public JsonResult Save ( Note note )         {             var manager = new NoteManager ();             var noteId = manager . Save ( note );             return Json ( new { Success = noteId > 0 });         }     } } The view for the note form, NoteForm.cshtml , looks like so: @model Website . Models . Note @using ( Html . BeginForm ( "Save" , "Home" , FormMethod . Post , new { id = "NoteForm" })) { @Html . Hidden ( "Id" ) < label class = "Title" >     < span > Title < /span><br / >     @Html . TextBox ( "Title" ) < /label> <label class="Body">     <span>Body</ span >< br />     @Html . TextArea ( "Body" ) < /label> } It is a strongly typed view for our Note model class. We give the <form> element an id attribute so that we can reference it via jQuery. The <label> and <span> tags give our UX some structure that we can style with some CSS. The List.cshtml view is used to render out a <ul> element with all of our notes. @model IEnumerable < Website . Models . Note > < ul class = "NotesList" >     @foreach ( var note in Model )     {     < li >         @note . Title < br />         @note . Body < br />         < span class = "EditLink ButtonLink" noteid = "@note.Id" > Edit < /span>     </ li >     } < /ul> This view is strongly typed as well. It includes a <span> tag that we will use as an edit button. We add a custom attribute named noteid to the <span> tag that we can use in our jQuery to identify the Id of the note object we want to edit. The view, Index.cshtml , contains a bit of html block structure and all of our jQuery logic code. @ {     ViewBag . Title = "Index" ; } < h2 > Notes < /h2> <div id="NoteListBlock"></ div > < span class = "AddLink ButtonLink" > Add New Note < /span> <div id="NoteDialog" title="" class="Hidden"></ div > < script type = "text/javascript" >     $ ( function () {         $ ( "#NoteDialog" ). dialog ({             autoOpen : false , width : 400 , height : 330 , modal : true ,             buttons : {                 "Save" : function () {                     $ . post ( "/Home/Save" ,                         $ ( "#NoteForm" ). serialize (),                         function () {                             $ ( "#NoteDialog" ). dialog ( "close" );                             LoadList ();                         });                 },                 Cancel : function () { $ ( this ). dialog ( "close" ); }             }         });         $ ( ".EditLink" ). live ( "click" , function () {             var id = $ ( this ). attr ( "noteid" );             $ ( "#NoteDialog" ). html ( "" )                 . dialog ( "option" , "title" , "Edit Note" )                 . load ( "/Home/Edit/" + id , function () { $ ( "#NoteDialog" ). dialog ( "open" ); });         });         $ ( ".AddLink" ). click ( function () {             $ ( "#NoteDialog" ). html ( "" )                 . dialog ( "option" , "title" , "Add Note" )                 . load ( "/Home/Create" , function () { $ ( "#NoteDialog" ). dialog ( "open" ); });         });         LoadList ();     });     function LoadList () {         $ ( "#NoteListBlock" ). load ( "/Home/List" );     } < /script> The <div> tag with the id attribute of "NoteListBlock" is used as a container target for the load of the partial view content of our List action method. It starts out empty and will get loaded with content via jQuery once the DOM is loaded. The <div> tag with the id attribute of "NoteDialog" is the element for our dialog widget. The jQuery UI library will use the title attribute for the text in the dialog widget top header bar. We start out with it empty here and will dynamically change the text via jQuery based on the request to either add or edit a note. This <div> tag is given a CSS class named "Hidden" that will set the display:none style on the element. Since our call to the jQuery UI method to make the element a dialog widget will occur in the jQuery document ready code block, the end user will see the <div> element rendered in their browser as the page renders and then it will hide after that jQuery call. Adding the display:hidden to the <div> element via CSS will ensure that it is never rendered until the user triggers the request to open the dialog. The jQuery document load block contains the setup for the dialog node, click event bindings for the edit and add links, and a call to a JavaScript function called LoadList that handles the AJAX call to the List action method. The .dialog() method is called on the "NoteDialog" <div> element and the options are set for the dialog widget. The buttons option defines 2 buttons and their click actions. The first is the "Save" button (the text in quotations is used as the text for the button) that will do an AJAX post to our Save action method and send the serialized form data from the note form (targeted with the id attribute "NoteForm"). Upon completion it will close the dialog widget and call the LoadList to update the UX without a redirect. The "Cancel" button simply closes the dialog widget. The .live() method handles binding a function to the "click" event on all elements with the CSS class named EditLink . We use the .live() method because it will catch and bind our function to elements even as the DOM changes. Since we will be constantly changing the note list as we add and edit we want to ensure that the edit links get wired up with click events. The function for the click event on the edit links gets the noteid attribute and stores it in a local variable. Then it clears out the HTML in the dialog element (to ensure a fresh start), calls the .dialog() method and sets the "title" option (this sets the title attribute value), and then calls the .load() AJAX method to hit our Edit action method and inject the returned content into the "NoteDialog" <div> element. Once the .load() method is complete it opens the dialog widget. The click event binding for the add link is similar to the edit, only we don't need to get the id value and we load the Create action method. This binding is done via the .click() method because it will only be bound on the initial load of the page. The add button will always exist. Finally, we toss in some CSS in the Content/Site.css file to style our form and the add/edit links. . ButtonLink { color : Blue ; cursor : pointer ; } . ButtonLink : hover { text - decoration : underline ; } . Hidden { display : none ; } #NoteForm label { display:block; margin-bottom:6px; } #NoteForm label > span { font-weight:bold; } #NoteForm input[type=text] { width:350px; } #NoteForm textarea { width:350px; height:80px; } With all of our code in place we can do an F5 and see our list of notes: If we click on an edit link we will get the dialog widget with the correct note data loaded: And if we click on the add new note link we will get the dialog widget with the empty form: The end result of our solution tree for our sample:

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  • Internships available in Oracle Netherlands - this summer

    - by jessica.ebbelaar
    I am Jannie Minnema, Director of Business Operations for Oracle in the Benelux. My career at Oracle started at Oracle Headquartes in San Francisco as a Project Manager, building Computer Based Training Products. After spending 3 years in Dubai, my husband and I moved to the USA as he wanted to study a MBA there. This move kick started my career as I was working in Silicon Valley during a time of great opportunity. After the USA, I fulfilled numerous roles at Oracle ranging from Project Management to Sales and Marketing. I currently work in the Netherlands were I am now Director of Business Operations for Oracle in the Benelux and a member of the Dutch Management Team. Business Operations advises the Benelux Management Team and focuses on topics such as Corporate Social Responsibility, Customer Satisfaction, Internal Communication, Internal training and effective usage of Sales Tools and Systems. We are currently also working on how best to introduce a “New way of Working”. The move to our new office building in 2011 aides in creating the right environment for this. Our goal is to continually improve the organisation. I enjoy working for Oracle because there is never a dull moment, and I am continuously challenged to improve. The environment that I work in changes constantly. Look at all the recent acquisitions; over 60 in the past 3 years! If you, as an Oracle employee, see something that can be done better, like a new service or tool, then combine it with some enthusiasm, motivate it further and the (Oracle) world changes! Internships This summer we have a number of Internships available, coordinated by the Business Operations team. We very much look forward to welcoming Students in our Dutch office. We look at it as an opportunity for both Oracle and the Interns to learn from each other. It will definitely result in both parties improving, growing and achieving results! We offer Internships related to Sales, Marketing and New Technology. You can find the assignments here. During the Internship you will experience what is like to work for an international and dynamic company, where we work and play hard. Our customers are major Dutch companies and our employees are professionals that compare working at Oracle with playing a Soccer World Cup final. We offer several Internships at the same time, so you will learn and share your experiences with a group of fellow students. If you have any questions related to this article feel free to contact [email protected].  You can find our job opportunities via http://campus.oracle.com

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  • An update on using Rosetta Stone: Studio now isn't very useful and is not great value as an add-on option

    - by Greg Low
    I had a surprisingly large number of responses from my previous posting about learning Chinese. An update for those considering Rosetta Stone (www.rosettastone.com) for Chinese, Spanish or any other language that they offer:I had to renew my "Studio" subscription today and it's now a much worse deal than it was.It's now $75 for 6 months for Studio sessions. Online classes used to be 45 mins. Recently they reduced them to 20 mins. Given how often people have connection issues, etc. that 20 mins can disappear very quickly.They've also reduced the number you can attend. You used to be able to have 2 scheduled at any point in time. Now they limit you to 2 "group sessions" per month during the period. (You can pay for additional private sessions). The combination of these two changes now makes it much less useful. Two x 20 min sessions per month is an almost meaningless amount of practice. They also now automatically change you to auto-renew when you subscribe. They tell you where to remove this auto-renewal but the first 4 or 5 times that I went into that screen, no such option appeared. Later, an option did appear and I used it.Overall, things just aren't what they used to be at Rosetta Stone. It's now pretty hard to recommend the Studio option where it was a no-brainer before.FURTHER UPDATE: <sigh>Even after I renewed, I could not even connect to their "new" service. Although the system processed the renewal, it still tells me it's expired. My online chat person "Siva S" tells me that the problem is that I've purchased all 5 levels of the program. I can't wait till they explain to me how making an extra purchase from them stops me from logging on. Siva told me that they had "renewed" the program. I'd have to speak to Customer Care; they aren't available and then disconnected himself. Impressive (not).Their website is now full of issues too. It insists that my billing address is in the USA, even though it pretends to accept changes to it.Overall, it's gone from something that could be recommended (with some limitations) to now being an app to avoid. That's a pity as I liked much of it before.

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  • IRM and Consumerization

    - by martin.abrahams
    As the season of rampant consumerism draws to its official close on 12th Night, it seems a fitting time to discuss consumerization - whereby technologies from the consumer market, such as the Android and iPad, are adopted by business organizations. I expect many of you will have received a shiny new mobile gadget for Christmas - and will be expecting to use it for work as well as leisure in 2011. In my case, I'm just getting to grips with my first Android phone. This trend developed so much during 2010 that a number of my customers have officially changed their stance on consumer devices - accepting consumerization as something to embrace rather than resist. Clearly, consumerization has significant implications for information control, as corporate data is distributed to consumer devices whether the organization is aware of it or not. I daresay that some DLP solutions can limit distribution to some extent, but this creates a conflict between accepting consumerization and frustrating it. So what does Oracle IRM have to offer the consumerized enterprise? First and foremost, consumerization does not automatically represent great additional risk - if an enterprise seals its sensitive information. Sealed files are encrypted, and that fundamental protection is not affected by copying files to consumer devices. A device might be lost or stolen, and the user might not think to report the loss of a personally owned device, but the data and the enterprise that owns it are protected. Indeed, the consumerization trend is another strong reason for enterprises to deploy IRM - to protect against this expansion of channels by which data might be accidentally exposed. It also enables encryption requirements to be met even though the enterprise does not own the device and cannot enforce device encryption. Moving on to the usage of sealed content on such devices, some of our customers are using virtual desktop solutions such that, in truth, the sealed content is being opened and used on a PC in the normal way, and the user is simply using their device for display purposes. This has several advantages: The sensitive documents are not actually on the devices, so device loss and theft are even less of a worry The enterprise has another layer of control over how and where content is used, as access to the virtual solution involves another layer of authentication and authorization - defence in depth It is a generic solution that means the enterprise does not need to actively support the ever expanding variety of consumer devices - the enterprise just manages some virtual access to traditional systems using something like Citrix or Remote Desktop services. It is a tried and tested way of accessing sealed documents. People have being using Oracle IRM in conjunction with Citrix and Remote Desktop for several years. For some scenarios, we also have the "IRM wrapper" option that provides a simple app for sealing and unsealing content on a range of operating systems. We are busy working on other ways to support the explosion of consumer devices, but this blog is not a proper forum for talking about them at this time. If you are an Oracle IRM customer, we will be pleased to discuss our plans and your requirements with you directly on request. You can be sure that the blog will cover the new capabilities as soon as possible.

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  • Do you care about your Oracle System Support experience?

    - by user12244613
    It has been a while since I blogged about Systems Support within Oracle. I want to take this opportunity to raise awareness of how Oracle is communicating out to its systems customers. Previously every item to be communicated was sent independently via an email message however, not all messages appear to be being getting the attention they require. In an effort to ensure Oracle is reaching all of our Sun and Oracle System customers, we have created the Oracle Systems Support Newsletter. This monthly newsletter will have a summary of customer support relevant information for you to use and will cover topics that impact your support experience. For example: 1. Did you know that sending explorer content to email addresses with @sun.com is going away soon? For more information, review the Document 1362484.1 2. Are you an Auto Service Request (ASR) user? If yes, here are the latest changes: · ASR Manager accepts My Oracle Support User Name (email address) and password. [Doc ID 1345484.1] · ASR IP Address for secure file transfer has changed [Doc ID 1338575.1] · ASR No Heartbeat Status - Find out how to resolve [Doc ID 1346328.1] 3. Did you notice we have changed the Service Request options for Hardware and introduced a new problem category called “Automated Diagnosis”? This service streamlines the data you send in and then automatically provides an update of known issues found in your My Oracle Support Service Request. This feature also fast tracks hardware failures by sending parts as soon as the data is analyzed. Have you used this new feature? If yes tell us about it – take the 5minute survey 4. Are you being proactive or are you still ‘fire fighting’ in the reactive mode? If you are being proactive for your Oracle System products you might have used Oracle Sun System Analysis. Did you finding this helpful? Can we improve it? You tell us, take the 5minute survey 5. Are you aware that if you attach files to your Service Request it enables the support engineer to start work straight away? For a summary of products and files review the Newsletter. 6. Are you struggling to find patches or firmware or product downloads? If yes, these types of issues are all addressed in the Newsletter. If this is the type of information you want to know about each month, then take time to read the Newsletter link and bookmark it in My Oracle Support so you can stay informed. Thanks for your time.

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