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• Webcast: Leveraging Mobile And Social Commerce To Deliver A Complete Customer Experience

  - by Michael Hylton

    Mobile and social media are emerging as new channels for customers to interact and transact with brands. Mobile users demand experiences that are relevant and engaging and are designed with the capabilities and constraints of devices in mind. Just having a mobile app or mobile-specific website is not a long-term strategy. Brands must invest in an optimized experience, especially as mobile becomes critical to an overall digital commerce strategy.Debating the merits of using Facebook or not is missing the point when it comes to social media. True innovators are thinking beyond the social channel and are building programs that leverage Facebook data to drive conversions and engagement both on and off Facebook.  Learn how to be more strategic about mobile and social commerce in this informative editorial webcast.Attend this webcast and you will learn: How to leverage mobile and social touchpoints in digital commerce Why having a Facebook page or a mobile app is not enough The benefits of a consistent, personalized and relevant customer experience Strategies for integrating mobile and social into an overall digital commerce strategy Featured Speakers: Peter Sheldon, Senior Analyst, eBusiness & Channel Strategy Professionals, Forrester Research Brenna Johnson, Product Manager, Oracle Commerce Click here to register.

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• Webcast: The Power to Translate is Now Inside Oracle WebCenter Sites

  - by kellsey.ruppel

  The Power to Translate is Now Inside Oracle WebCenter Sites You are invited to a special preview of the Lingotek Inside Oracle WebCenter Sites solution which will be showcased at Collaborate in Las Vegas later in April. Register Now! Now it's easy to quickly translate your content directly from Oracle WebCenter Sites using the new Lingotek - Inside for Oracle WebCenter Sites integration. Your users will be able to access translated content, nominate content for translation, and even offer to translate content themselves. Lingotek - Inside Integration: Content identified and seamlessly viewable within Lingotek Workbench. Translation Completed by: Machine and Translation Memory Community Volunteers, Crowdsourcing Professional Translators Translated Content Automatically Saved. Content within Oracle WebCenter Sites: Related Secured Routed Through Workflows Publish to Intranets, Web Sites, Applications Oracle WebCenter Sites Web Experience Management Enables marketers and business users to easily create and manage contextually relevant, social, and interactive online experiences across multiple channels on a global scale. Drive customer acquisition, brand loyalty, and business success Optimize customer engagement across Web, mobile, and social channels Manage large-scale, multichannel global online presence with integration to enterprise applications Register Now! You'll hear from the experts how this can be done. Free 30 Minute Webinar Date: Tues, Apr 17thTime: 8:00am MST, 3pm GMT and 4pm CET Win a Kindle Fire Register before April 6th for a chance to win a Amazon Kindle Fire! Presenter: Rob Vandenberg, President and CEO of Lingotek, drives the vision while leading the charge to change the future of translation. Rob is a well-known technology industry veteran, and his expertise and knowledge surrounding translation, localization, and internationalization materials, software products, and web content serves as an immeasurable asset to customers needs and requirements. Rob is a frequent industry speaker and panelist . Presenter: Andrew PalmerOracleEMEA Alliances DirectorWebCenter Sites System RequirementsPC-based attendeesRequired: Windows® 7, Vista, XP or 2003 ServerMacintosh®-based attendeesRequired: Mac OS® X 10.5 or newer

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• Should I list this work experience on my resume? [closed]

  - by Phoenix

  I am currently working at a company. I did an internship before this job with a prestigious company and project itself was challenging but it was in the initial phases and hence there were no tight schedules and we ended up doing brainstorming for the first month and the 2nd month actually setting up our hardware, which is linux servers in lab and a cluster administrator for the servers. And then i wrote an addin task which runs on the server and uses existing API to collect some statistics from the the servers in the cluster and feeding them into another entity which is basically an algorithm that calculates how the load on the servers should be automatically balanced. Neither of these things went into production by the time I left the company and I'm not even sure of their current state. Does it make sense to include it in my resume then? I also worked as a software engineer right out of school at another prestigious company for 9 months. I was involved in some bug fixes before the product launched and I don't even recollect the exact fixes I made to the product. So, will it make sense to have these experiences on my resume ? Will people question me about them and will saying it was bug fixes and mentioning what kind of fixes suffice as enough to justify my work ex there ?

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• Architecture advice for converting biz app from old school to new school?

  - by Aaron Anodide

  I've got a WinForms business application that evolved over the past few years. It's forms over data with a number custom UI experiences taylored to the business, so I don't think it's a candidate to port to something like SharePoint or re-write in LightSwitch (at least not without significant investment). When I started it in 2009 I was new to this type of development (coming from more low level programming and my RDBMS knowledge was just slightly greater than what I got from school). Thus, when I was confronted with a business model that operates on a strict monthly accounting cycle, I made the unfortunate decision to create a separate database for each accounting period. Also, when I started I knew DataSets, then I learned Linq2Sql, then I learned EntityFramework. The screens are a mix and match of those. Now, after a few years developing this thing by myself I've finally got a small team. Ultimately, I want a web front end (for remote access to more straight up screens with grids of data) and a thick client (for the highly customized interfaces). My question is: can you offer me some broad strokes architecture advice that will help me formulate a battle plan to convert over to a single database and lay the foundations for my future goals at the same time? Here's a screen shot showing how an older screen uses DataSets and a newer screen uses EF (I'm thinking this might make it more real for someone reading the question - I'm willing to add any amount of detail if someone is willing to help).

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• Is it wise to ask about design decisions made on a product during an interview?

  - by Desolate Planet

  I've been thinking about interview questions lately and I've been reflecting on bad interview experiences I've had in the past. One of particular note is where I had asked the interviewer why the team chose to use Spring over EJB3 in their product. The interviewer pretty much tore my face off, yelling "Because Spring is not the be all and end all of Java software development, do you want this job or not?". In response to this, I told him that this probably wasn't the job for me and I walked out the interview. He told me at the start of the interview that they had high stuff turnover, the product had gone from Modula 3 to Perl to Java then after asking him a technical question, he went in flames. It seemed obvious to me that he was toxic to the company with that kind of attitude. Question: Is it a good idea to probe on architectural choices taken in an interview? If not, why? From my own point of view, an interview is a two-way process. If the interviewers are testing me on my technical skills, I've got every right to ask them the same questions to 1) Figure out what their mindset and attitudes towards developing software solutions are and 2) To figure out if there are in line with how I would approach problems of that kind. It's very possible that the interviewer who got angry was a bad interviewer and forgot that an interview is a two-way process. If I was asked this, I would have simply said something along the lines of wanting to leverage the container more, but I certainly wouldn't have tried to put him in a state of meek capitulation. The interviewer in question was the lead developer in the team.

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• Suitability of ground fog using layered alpha quads?

  - by Nick Wiggill

  A layered approach would use a series of massive alpha-textured quads arranged parallel to the ground, intersecting all intervening terrain geometry, to provide the illusion of ground fog quite effectively from high up, looking down, and somewhat less effectively when inside the fog and looking toward the horizon (see image below). Alternatively, a shader-heavy approach would instead calculate density as function of view distance into the ground fog substrate, and output the fragment value based on that. Without having to performance-test each approach myself, I would like first to hear others' experiences (not speculation!) on what sort of performance impact the layered alpha texture approach is likely to have. I ask specifically due to the oft-cited impacts of overdraw (not sure how fill-rate bound your average desktop system is). A list of games using this approach, particularly older games, would be immensely useful: if this was viable on pre DX9/OpenGL2 hardware, it is likely to work fine for me. One big question is in regards to this sort of effect: (Image credit goes to Lume of lume.com) Notice how the vertical fog gradation is continuous / smooth. OTOH, using textured quad layers, I can only assume that layers would be mighty obvious when walking through them -- the more sparse they were, the more obvious this would be. This is in contrast to where fog planes are aligned to face the player every frame, where this coarseness would be much less obvious.

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• The Other "C" in CRM

  - by [email protected]

  By Brian Dayton on April 5, 2010 7:04 PM Folks who know me know that I rarely, if ever, talk politics. And I never talk politicians. Having grown up in a household with one parent leaning left and the other leaning to the right it was the best way to keep the peace. This isn't about politics. It's about "constituents" and the need to improve the services and service levels for people--at the city, county, state/province, etc. level all the way up to national governments. As a citizen and tax payer it's also important to me that these services be provided at a reasonable cost. If there's a better and more efficient way to do something then it's my hope that a public sector organization takes advantage of technology the same way private sector companies do. Social services organizations have a complex job. They provide the services that people need, from healthcare and children's assistance to helping people find jobs. But many of these organizations are still managing these processes manually or outdated, home-grown applications that could have been written up to 30 years ago. A lot has changed in technology. On the (this is as political as I'm going to get) political front, stakeholders like you and me are expecting greater transparency on where and how funds are spent. I'll admit that most of the time, when I think about CRM systems, I think about my experience as a customer of my bank, utilities company or cable operator. But now that I'm older, have children and a house--I find myself interacting more and more with agencies and services organizations. My experiences are sometimes good and sometimes not so good. Along those lines, last week's announcement of Siebel CRM 8.2 for Public Sector caught my eye. You may not work in the public sector, but you are a constituent of some--actually a lot--of public sector organizations. I don't know which CRM systems city and county utilize but I'm going to start paying closer attention.

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• How to connect to internet using huawei E303C datacard

  - by Rahul Choudhary

  It is very difficult to use ubuntu. After six hours of research on various websites and ubuntu blogs I was unable to connect to internet using my Huawei DataCard E303C. I wonder that if it takes so much long time to figure out how to connect to internet using a 3g datacard (Huawei E303C) to connect to internet, then how would I do my daily computing tasks using ubuntu. Is there anyone who can help me with that. My personal practical experiences says that using ubuntu instead of windows is not different but tough. Yes it is very tough to use ubuntu. Why it cannot be like we double click and software gets installed as it happens in windows and why we always have to use terminal to install everything. Why everything in ubuntu is very difficult and tough to accomplish. I am drifting away from ubuntu. Can any developer at ubuntu help keep my interest in ubuntu? Is there anyone who can lure me to use ubuntu again?

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• SQLAuthority News – NuoDB MeetUp on Nov 8, 2012 in Seattle

  - by pinaldave

  I am pleased to let you know that I will be attending again this year’s SQLPASS conference in Seattle and look forward to meeting all of you while at the conference. In the next two weeks, I will provide you with a full agenda of where I will be during PASS. During the week, I will also be stopping by at the NuoDB MeetUp, which will be held close by at the Edge Grill at 1522 6th Ave in Seattle on Thursday, November 8th. This will be an excellent opportunity for you to learn more about their brand new distributed, peer-to-peer database solution, which I believe will revolutionize SQL cloud database technology in the 21th century.  I have been personally following NuoDB for months now and am very excited about the architecture and capabilities of this innovative product. Wiqar Chaudry, NuoDB technology evangelist, will give a presentation and demonstration of their elastically scalable SQL cloud database in this Meetup event.  Prior to joining NuoDB, Wiqar was a Senior Architect at Epsilon, the data intelligence company with big brand name customers in insurance, consumer goods, etc.  He’s also going to discuss how NuoDB compares with Azure, the hometown favorite, and why cloud-based SQL deployment will pave the way for the future. I will be at the NuoDB MeetUp to briefly talk about my own experiences with NuoDB and will be giving away some signed copies of my latest book as well will have some interesting goodies. So please join me and the NuoDB team at their Meetup event. RSVP here. Reference: Pinal Dave (http://blog.sqlauthority.com) Filed under: PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, T SQL, Technology Tagged: NuoDB

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• What a web developer can learn [closed]

  - by knoxxs

  There are many things to learn in web development. You can easily find what are the most important thing that you need to learn if you want to be a webmaster. Answer to questions about how to become a web developer or a webmaster only contained limited items that someone need to master. (Some eg - a, b ) But the problem is that these resources are not complete. When I started learning web development i follow the same steps. But after learning the basic development I didn't know that I have learnt nothing, there are many more things to learn. I realized this by following blogs , Q&A sites. When I first downloaded the HTNL% Boilerplate, the issue that they have covered, some of them I haven't even heard about. I want you to just suggest what are the possible things, issues that someone can learn and why to learn. I know the answer is follow blogs and do your work you will learn with time, but with these platforms I could get some benefit out of other experiences. This question is not how to become a webmaster, but answer to this may also cover that too.

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• Are there any actual case studies on rewrites of software success/failure rates?

  - by James Drinkard

  I've seen multiple posts about rewrites of applications being bad, peoples experiences about it here on Programmers, and an article I've ready by Joel Splosky on the subject, but no hard evidence of case studies. Other than the two examples Joel gave and some other posts here, what do you do with a bad codebase and how do you decide what to do with it based on real studies? For the case in point, there are two clients I know of that both have old legacy code. They keep limping along with it because as one of them found out, a rewrite was a disaster, it was expensive and didn't really work to improve the code much. That customer has some very complicated business logic as the rewriters quickly found out. In both cases, these are mission critical applications that brings in a lot of revenue for the company. The one that attempted the rewrite felt that they would hit a brick wall at some point if the legacy software didn't get upgraded at some point in the future. To me, that kind of risk warrants research and analysis to ensure a successful path. My question is have there been actual case studies that have investigated this? I wouldn't want to attempt a major rewrite without knowing some best practices, pitfalls, and successes based on actual studies. Aftermath: okay, I was wrong, I did find one article: Rewrite or Reuse. They did a study on a Cobol app that was converted to Java.

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• How can I make feasible the deployment of my application on the servers

  - by aklin81

  I am a Java Web Application Developer. I have an idea for a web application project that I am working on. I personally believe that the app has potential to become a popular website. Currently I am working on it as a developer with two others in the project. The development costs has been almost null uptil now since we are doing in-house development with open source technologies. But the costs are now going to appear as we'll have to host our application online on the servers. Right now I see this as the major expense as we go live. Are there any ways by which we can smartly deal with this hurdle ? We want to minimize the costs as much as possible, or even better, if we can make this null, perhaps, through some partnership agreement with the hosting solutions provider!? Your opinions are highly solicited!! Please enlighten with your experiences and knowledge. Thanks so much, for your time !

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• eBook editions of programming books

  - by Jon Hopkins

  (I'll get my justification for why this is on topic in early: programming books tend to have fairly specific formatting needs - code samples, tables, images and graphs - which are not common to all book types and are not necessarily well handled by eBook readers. Similarly they're used in different ways - you often dip in and out rather than read cover to cover.) I've just noticed that Don't Make Me Think by Steve Krug is available as an eBook edition for the Kindle (and presumably also for other readers) which set me thinking. There are certain advantages to eBook readers for tech books - primarily that you can carry a massive library of what would be heavy physical books around very easily. The downside is that certain eBook readers allegedly aren't particularly well equipped to cope with tables, code samples and so on and a book like Don't Make Me Think presumably makes extensive use of these sorts of things. So, the question, what are your experiences of reading and using programming books on an eBook reader and would you recommend it? I'm specifically interested in the latest generation Kindle but happy to hear about all devices - might be useful to state which one you use in the answer.

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• Oracle Industrial Manufacturing Forum, Nov 8, W Hotel-Chicago

  - by Stephen Slade

  As global markets mature and new customer segments emerge, top industrial manufacturers are restructuring their businesses for growth. Oracle's annual Industrial Manufacturing Forum was created to help these companies focus on revolutionizing product and service innovation, maximize organizational performance, and deliver exceptional customer experiences. Key themes of this year's event are redefining "Lean," transforming service, and modernizing the manufacturing enterprise.  This informative forum will be held at the W Hotel and include a Keynote from Eaton's VP of IT who led the firm through a dramatic supply chain transformation. This jouney led Eaton to win the Manufacturer of the Year award in 2011 from Managing Automation/Manufacturing Executive publication. Other featured presentations include:  Value of BI Applications & EAM Analytics for Industrial Manufacturing: Regal Beloit,  Sales & Operating Planning: GE Healthcare,   Advanced Financial Controls/Leveraging Change Controls: Eaton,   Customer Experience (CX): Pella,  Creating The Strategic Service Chain: Entercoms Register today at: MANUFACTURING_FORUM Oracle Industrial Manufacturing ForumThursday, November 8, 2012 9:30 a.m. – 6:00 p.m. W Hotel City Center172 West Adams Street, Chicago, IL 60603 Click here to register now or call 1.800.820.5592 ext. 10954.

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• When and why you should use void (instead of i.e. bool/int)

  - by Jonas

  I occasionally run into methods where a developer chose to return something which isn't critical to the function. I mean, when looking at the code, it apparently works just as nice as a void and after a moment of thought, I ask "Why?" Does this sound familiar? Sometimes I would agree that most often it is better to return something like a bool or int, rather then just do a void. I'm not sure though, in the big picture, about the pros and cons. Depending on situation, returning an int can make the caller aware of the amount of rows or objects affected by the method (e.g., 5 records saved to MSSQL). If a method like "InsertSomething" returns a boolean, I can have the method designed to return true if success, else false. The caller can choose to act or not on that information. On the other hand, May it lead to a less clear purpose of a method call? Bad coding often forces me to double-check the method content. If it returns something, it tells you that the method is of a type you have to do something with the returned result. Another issue would be, if the method implementation is unknown to you, what did the developer decide to return that isn't function critical? Of course you can comment it. The return value has to be processed, when the processing could be ended at the closing bracket of method. What happens under the hood? Did the called method get false because of a thrown error? Or did it return false due to the evaluated result? What are your experiences with this? How would you act on this?

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• Success Quote: A Hybrid Approach for Success

  - by Lauren Clark

  We recently received this quote from a project that successfully used OUM: “On our project, we applied a combination of the Oracle Unified Method (OUM) and the client's methodology. The project was organized by OUM's phases and a subset of OUM's processes, tasks, and templates. Using a hybrid of the two methods resulted in an implementation approach that was optimized for the client-specific requirements for this project." This hybrid approach is an excellent example of using OUM in the flexible and scalable manner in which it was intended. The project team was able to scale OUM to be fit-for-purpose for their given situation. It's great to see how merging what was needed out of OUM with the client’s methodology resulted in an implementation approach that more closely aligned to the business needs. Successfully scaling OUM is dependent on the needs of the particular project and/or engagement. The key is to use no more than is necessary to satisfy the requirements of the implementation and appropriately address risks. For more information, check out the "Tailoring OUM for Your Project" page, which can be accessed by first clicking on the "OUM should be scaled to fit your implementation" link on the OUM homepage and then drilling into the link on the subsequent page. Have you used OUM in conjunction with a partner or customer methodology? Please share your experiences with us.

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• SQLAuthority News – Download Whitepaper – Choosing a Tabular or Multidimensional Modeling Experience in SQL Server 2012 Analysis Services

  - by pinaldave

  Data modeling is the most important task for any BI professional. Matter of the fact, the biggest challenge is to organizing disparate data into an analytic model that effectively and efficiently supports the reporting and analysis. SQL Server 2012 introduces BI Semantic Model (BISM), a single model that can support a broad range of reporting and analysis while blending two Analysis Services modeling experiences behind the scenes. Multidimensional modeling – enables BI professionals to create sophisticated multidimensional cubes using traditional online analytical processing (OLAP). Tabular modeling – provides self-service data modeling capabilities to business and data analysts. As data modeling is evolving and business needs are growing new technologies and tools are emerging to help end users to make the necessary adjustment to the reporting and analysis needs. This white paper is will provide practical guidance to help you decide which SQL Server 2012 Analysis Services modeling experience – tabular or multidimensional. Do let me know what do is your opinion as a comment. In simple word – I would like to know when will you use Tabular modeling and when Multidimensional modeling? Download Choosing a Tabular or Multidimensional Modeling Experience in SQL Server 2012 Analysis Services Reference: Pinal Dave (http://blog.SQLAuthority.com) Filed under: Business Intelligence, PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, SQL White Papers, T SQL, Technology

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• My search what the Cloud will mean for my Work

  - by Kay Sellenrode

  Since I finished my MCM Exchange 2007 training back in April 2009 I’m struggling with the Cloud. I know it will change the way we do things today, but how will it affect my work. My work is Exchange consultancy mostly in the Netherlands, but more and more across the globe.   In my job as a consultant I noticed last year that a large percentage of my customers showed interest in the cloud services available today. But in most situations it seemed that it wasn’t the right time for them to switch to a cloud service at this moment. Right now I’m helping one of my customers is exploring Exchange online and it looks like they will switch over from their on-premise Exchange solution. This made me more than ever realize that I need to do something to not miss the boat.     With Office 365 coming this year, my idea is that Cloud services will take off from now. Also I’m sure that quite some customers will expect me to help them with their decision between the cloud and the on premise solution. So in the next months I will explore all the possibilities of Office 365, but also some of the competition in this field.   In my search for what the cloud will mean for me and my customers, I will go over all the aspects of the offered solutions. Any help in my search is always welcome. I’m looking forward to ideas people have around the cloud and how it will change the IT environment, especially in the Unified communications field.   Next week I will post my first article about my experiences with the cloud until now.

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• Looking for Hosting Companies that Meet the Following Criteria [closed]

  - by Bryan Hadaway

  Possible Duplicate: How to find web hosting that meets my requirements? Please Note: This is not a subjective question and I am not looking for opinions. This is very much an objective question with legitimate use and purpose to identify hosts that offer the following: Multi Domain SSL Certificate Linux Server PHP5+ cPanel Unlimited Storage, Bandwidth, MySql DBs and Addon Domains SSL is mentioned first because this is most important. This is not a single domain or wildcard SSL cert. It's relatively new and unique. It's for the purpose of securing multiple domains on one account without having to have an entirely separate hosting account and SSL cert for every domain. I'm currently using BlueHost/HostMonster which meets all my criteria except for this special kind of SSL cert. Currently, HostGator is the only host that offers everything I've listed that I've been able to find. Again, I'm not requesting recommendations, advice or opinions of the best or most reputable service based on your experiences. I am asking for an objective list of known hosts that offer the aforementioned listed items only. Thereafter, I (and others who this will benefit) can make our comparisons and selection privately.

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• Can .htaccess slow down a site?

  - by Cody Sharp

  I'm working with a client on an e-commerce website. I implemented clean URLs using .htaccess. I also used .htaccess to solve canonical issues such as redirecting www to non-www and removing index.php from the URL. The website recently began to slow down dramatically, sometimes not even loading. The site is hosted on GoDaddy, and when the client called GoDaddy they told him it was the .htaccess file slowing down the website. I find this highly unlikely because of my past experiences, but I'm not 100% sure. My thinking is that the client's website is most likely on a shared server with a busy neighborhood, thus slowing down the site. It's not always slow, but rather sporadic throughout the day, loading fast at some points and slow at other points in time. Can the .htaccess file slow down a website to a crawl? If so, are there better ways to solve these problems with different rewrite rules and such? Here is what the actual .htaccess file looks like: Options +FollowSymlinks RewriteEngine On RewriteBase / RewriteCond %{HTTP_HOST} ^www.example.net [NC] RewriteRule ^(.*)$ http://example.net/$1 [L,R=301] RewriteRule ^products/([0-9a-zA-Z\_\-]*)\.htm([l]?)$ index.php p=product&product_code=$1 [L] RewriteRule ^catalog/([0-9a-zA-Z\_\-]*)\.htm([l]?)$ index.php p=catalog&catalog_code=$1 [L] RewriteRule ^pages/([0-9a-zA-Z\_\-]*)\.htm([l]?)$ index.php?p=page&page_id=$1 [L] RewriteRule ^index\.htm([l]?)$ index.php?p=home [L] RewriteRule ^site_map\.htm([l]?)$ index.php?p=site_map [L] RewriteCond %{QUERY_STRING} ^p=home$ RewriteRule (.*) ? [R=permanent] I'm a .htaccess and regex novice, so any pointed out mistakes would also help. Thank you.

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• Learn How Ancestry.com Helps Families Uncover Their History with Oracle WebCenter

  - by Christie Flanagan

  Delivering Exceptional Online Customer ExperiencesAncestry.com is the world’s largest online family history resource, providing an engaging and interactive customer experience to more than 1.7 million members. With smart search technology, a wealth of learning resources, and a worldwide community of family history enthusiasts, Ancestry.com helps people discover their roots and tell their unique family stories. Key to Ancestry.com’s success has been the delivery of an online customer experience that converts site visitors into paying subscribers and keeps them coming back. To help achieve this goal, Ancestry.com turned to Oracle’s Web experience management solution, Oracle WebCenter Sites. Join us as executives from Ancestry.com and Oracle discuss how Oracle’s Web experience management solution is helping them deliver engaging online experiences. Learn how: Ancestry.com selected Oracle WebCenter Sites to meet their demanding Web experience management requirements The company was able to get up and running quickly despite a complex technology stack and challenging integration requirements with legacy systems Ancestry.com empowered business users to manage the online experience and significantly reduce time to market for their online campaigns and initiatives Register now for the Webcast. REGISTER NOW Thursday,June 28, 201210 a.m. PT / 1 p.m. ET Presented by: Blane Nelson Chief Architect–Applications,Ancestry.com Christie FlanaganDirector of Product Marketing, Oracle WebCenter Sites,Oracle

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• Improve Customer Experience with Real-Time Scheduling

  - by ruth.donohue

  Recently, my husband rearranged his busy work schedule so that he could stay home an entire afternoon to wait for the alarm company to reset the password to our alarm system, only to discover at the end of the afternoon that the field service rep wasn’t going to be able to make the appointment after all. And, the company asked him to reschedule and block off time for another afternoon. Needless to say, my husband wasn’t happy with that experience. Unfortunately, customer experiences like this happen every day. As a business, you can’t afford these types of encounters. It’s too easy for your customers to turn to one of your competitors once they’ve reached the point of frustration. Customer experience and customer loyalty are more important than ever. So how can you prevent something like this from occurring? With the newly available Siebel Field Service Integration with Oracle Real-Time Scheduler, your service organization can: Create cost-optimized plans and schedules to improve operating efficiencies Deliver more accurate ETA’s and shorten appointment windows Minimize the impact of in-day events such as delays on site, sickness, poor weather conditions, and vehicle breakdowns Rather than requiring them to wait for an entire afternoon, imagine asking customers to be available for only an hour. And being able to commit to that time by working around unforeseen events and understanding the impact of delays or re-routings before they become customer issues. What would your customer experience and customer satisfaction be like then? Learn more about the Siebel Field Service Integration with Oracle Real-Time Scheduler: Register for and attend the upcoming webcast on Thursday, March 10th at 8:30 AM Pacific Time Read the press release, data sheet, and solution brief Visit the Siebel Field Service webpage

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• Leveraging Code in Ever Bigger Games

  - by ashes999

  Summary: The same way that I continually build complex engines and libraries within a single platform and technology to allow me to build increasingly bigger and better games, how to continue this when development crosses into different platforms? If I switch platforms, how do I leverage past code and experiences? Games are hard to build. Big games are even harder to build. I've decided that to be able to make big games, I need to start building smaller games, and building up an asset base of code, assets (graphics, sounds), tools, and most importantly, game engines, so that I can eventually get there. One game at a time. Let me give an analogy. To build an MMO 3D RPG, I would approach this by building and releasing small games with increasingly more features. This could entail, for example: A simple 2D game A tile-based game A game with RPG elements (items, equipment, monsters, battle) A full-fledged RPG A 3D RPG The problem now is if I have to change platforms or tools, I don't know how to leverage past code-bases (and experience) to start with a mature product. Right now, I'm writing Silverlight (FlatRedBall) games. Let's say I stick with this for ten years, and then suddenly decide to write a PS6 game, which is in a different programming language entirely. Granted, I have ten years of game-development experience (and correspondingly ten years of professional software development experience from my day job) to back me up. But I would still like some way to transplant that 2D RPG engine into the new programming language, or else leverage it somehow. Is this even possible? What are my options?

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• Is HTML5/WebGL performance unreliable on low-end Android tablets and phones?

  - by Boris van Schooten

  I've developed a couple of WebGL games, and am trying them out on Android. I found that they run very slowly on my tablet, however. For example, a game with 10 sprites or so runs as 5fps. I tried Chrome and CocoonJS, but they are comparably slow. I also tried other games, and even games with only 5 or so moving sprites are this slow. This seems inconsistent with reports from others, such as this benchmark. Typically, when people talk about HTML5 game performance, they mention well-known and higher-end phones and tables. While my 7" tablet is cheap (I believe it's a relabeled Allwinner tablet, apparently with the Mali 400 GPU), I found it generally has a good gaming performance. All the games I tried run smoothly. I also developed an OpenGL ES 2 demo with 200 shaded 3D objects, and it ran at 50fps. My suspicion is that many low-end and white-label devices may have unacceptable HTML5/WebGL support, which means there may be a large section of gamers you will not reach when you choose this as your platform. I've heard rumors about inconsistent performance of HTML5 and WebGL on different devices, but no clear picture emerges. I would like to hear if any of you have had similar experiences with HTML5 or WebGL, or whether I can find information about the percentage of devices I can expect to have decent performance.

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• Exalytics Increases Customer Revenue, and Saves Time, Risk & Cost

  - by Mike.Hallett(at)Oracle-BI&EPM

  We are getting some great proof point stories now from our customers who are succeeding with the Exalytics in-memory system for OBI and Essbase.  See below for some recent testimony: San Diego Unified School District Harnesses Attendance, Procurement, and Operational Data with Oracle Exalytics, Generating $4.4 Million in Savings: according to independent assessment by Mainstay Salire, the district is on track to achieve substantial benefits from the Oracle Exalytics solution, including an $8.25 million increase in attendance revenue, $75,000 a year savings in operational efficiencies, and $1 million in hardware cost avoidance. NilsonGroup chooses Oracle Exalytics In-Memory Machine as their solution to access critical data to keep its stores competitive with real-time Mobile BI: it took only “3 days to get up and running” with Exalytics.  Video Nykredit, in the Danish Financial Sector, describes their experiences from testing the Exalytics Business Intelligence Machine: “it was up and running within 4 days” with “more intuitive dashboards” and “up to 70x better performance” and “cheaper maintenance and lower total cost of ownership”. Video Sodexo chose Oracle Exalytics as their business analytics platform; accelerating Essbase “more than 8x” performance for more than 2,000 Excel-addin users, “significantly changing how people in information management now deal with data”.  Video Polk, Savvis, Nykredit, and Key Energy describe testing of the Oracle Exalytics In-Memory Machine: to “reach more users than we ever have before”, “to fly through the data without impeding the analytic process”, “drive our enterprise groups into this tool instead of having departmental solutions”, and the “advanced visualisation this product enables”.  Video

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