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  • Oracle University Partner Enablement Update (19th March)

    - by swalker
    Java SE 7 Certification News The following exam has recently gone into Production: Exam Title and Code Certification Track Upgrade to Java SE 7 Programmer (1Z0-805) Oracle Certified Professional, Java SE 7 Programmer Full preparation details are available on the exam page, including prerequisites for this certification, exam topics and pricing. Exams can be taken at an Oracle Test Center near you or at any Pearson VUE Testing Center. The following exam has recently become available for beta testing: Exam Code and Title Certification Track Java SE 7 Programmer II (1Z1-804) Oracle Certified Professional, Java SE 7 Programmer Full preparation details are available on the exam page, including prerequisites for this certification, exam topics and pricing. A beta exam offers you two distinct advantages: you will be one of the first to get certified you pay a lower price. Beta exams can be taken at any Pearson VUE Testing Center. Stay Connected to Oracle University: LinkedIn OracleMix Twitter Facebook

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  • Announcing the New Virtual Briefing Center

    - by Theresa Hickman
    Do you want to hear about real-world customer success stories? Or listen to Oracle Application leaders discuss the value in the latest releases of Oracle Application products? Do you want one place to download up-to-date content, including white papers, podcasts, webcasts and presentations? Did you miss the Virtual Trade Show at the beginning of 2011? If you answered yes to any of these questions, then the Virtual Briefing Center is the place to get up-to-date Oracle product information for Oracle E-Business Suite, PeopleSoft, JD Edwards, Fusion, Siebel and Hyperion across multiple product areas from financials, procurement, supply chain, CRM, Performance Management, and more. Every month we will have "Monthly Spotlights" to showcase new content. The following lists the upcoming live webcasts in July 2011: Weds. July 6, 2011 at 9:00 a.m. PST/12:00 p.m. EST: Hear about Amway’s upgrade to Oracle E-Business Suite 12.1 and how they stabilized financial modules, especially the month-end close processes. Thurs. July 14, 2011 at 9:00 a.m. PST/12:00 p.m. EST: Hear West Corporation share their PeopleSoft 9.1 upgrade, resulting in improved self-service, more robust reporting capabilities and new workflow and processes. Thurs. July 21, 2011 at 9:00 a.m. PST/12:00 p.m. EST: Learn how MFlex improved their operations, saved manpower and reduced time to close with their upgrade to JD Edwards EnterpriseOne 9.0. Thurs. July 28, 2011 at 9:00 a.m. PST/12:00 p.m. EST: IEEE discusses their upgrade to Siebel 8.1 using open web service architecture for faster SOA enablement allowing them to scale their membership capacity by 250%. If you cannot attend any of the above live events, that's OK because each of the webcasts in this series will be recorded and available on demand. And for you Financials folks who may have missed the webcasts from the Virtual Trade Show earlier this year, you can view them on demand by Visiting the Resource Library: Planning Your Successful Upgrade to Oracle E-Business Suite Financials 12.1. In this session, Bryant and Stratton College talk about their upgrade. Planning Your Successful Upgrade to PeopleSoft Financials 9.1. In this session, the University of Central Florida share their upgrade story. Fusion Financials: The New Standard for Finance. In this session, Terrance Wampler, the VP of Financial Application Strategy discusses the business value of Oracle's next generation financial applications and how customers can take advantage of Fusion Financials alongside their existing investments. What are you waiting for? Register now!

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  • Support for 15,000 Partitions in SQL Server 2008 SP2 and SQL Server 2008 R2 SP1

    In SQL Server 2008 and SQL Server 2008 R2, the number of partitions on tables and indexes is limited to 1,000. This paper discusses how SQL Server 2008 SP2 and SQL Server 2008 R2 SP1 address this limitation by providing an option to increase the limit to 15,000 partitions. It describes how support for 15,000 partitions can be enabled and disabled on a database. It also talks about performance characteristics, certain limitations associated with this support, known issues, and their workarounds. This support is targeted to enterprise customers and ISVs with large-scale decision support or data warehouse requirements. The Future of SQL Server MonitoringMonitor wherever, whenever with Red Gate's SQL Monitor. See it live in action now.

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  • Oracle VM Server for x86 Training Schedule

    - by Antoinette O'Sullivan
    Learn about Oracle VM Server for x86 to see how you can accelerate enterprise application deployment and simplify lifecycle management with fully integrated support from physical to virtual servers including applications. Oracle offers a 3 day course Oracle VM Administration: Oracle VM Server for x86. This course  teaches you how to: Build a virtualization platform using the Oracle VM Manager and Oracle VM Server for x86. Deploy and manage highly configurable, inter-connected virtual machines. Install and configure Oracle VM Server for x86 as well as details of network and storage configuration, pool and repository creation, and virtual machine management. You can take this course as follows: Live Virtual Class - taking the course from your own desktop accessing a live teach by top Oracle instructors and accessing extensive hands-on exercises. No travel necessary. Over 300 events are current scheduled in many timezones across the world. See the full schedule by going to the Oracle University Portal and clicking on Virtualization. In Classroom - Events scheduled include those shown below:  Location  Date  Delivery Language  Warsaw, Poland  6 August 2012  Polish  Istanbul, Turkey  10 September 2012  Turkish  Dusseldorf, Germany  6 August 2012  German  Munich, Germany  10 September 2012  German  Paris, France  17 October 2012  French  Denver, Colorado, US  30 July 2012  English  Roseville, Minnesota, US  23 July 2012  English  Sydney, Australia  3 September  English For more information on this course and these events or to search for additional events or register your interest in an additional event/location, please visit the Oracle University Portal and click on Virtualization.

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  • 5 Lessons learnt in localization / multi language support in WPF

    - by MarkPearl
    For the last few months I have been secretly working away at the second version of an application that we initially released a few years ago. It’s called MaxCut and it is a free panel/cut optimizer for the woodwork, glass and metal industry. One of the motivations for writing MaxCut was to get an end to end experience in developing an application for general consumption. From the early days of v1 of MaxCut I would get the odd email thanking me for the software and then listing a few suggestions on how to improve it. Two of the most dominant suggestions that we received were… Support for imperial measurements (the original program only supported the metric system) Multi language support (we had someone who volunteered to translate the program into Japanese for us). I am not going to dive into the Imperial to Metric support in todays blog post, but I would like to cover a few brief lessons we learned in adding support for multi-language functionality in the software. I have sectioned them below under different lessons. Lesson 1 – Build multi-language support in from the start So the first lesson I learnt was if you know you are going to do multi language support – build it in from the very beginning! One of the power points of WPF/Silverlight is data binding in XAML and so while it wasn’t to painful to retro fit multi language support into the programing, it was still time consuming and a bit tedious to go through mounds and mounds of views and would have been a minor job to have implemented this while the form was being designed. Lesson 2 – Accommodate for varying word lengths using Grids The next lesson was a little harder to learn and was learnt a bit further down the road in the development cycle. We developed everything in English, assuming that other languages would have similar character length words for equivalent meanings… don’t!. A word that is short in your language may be of varying character lengths in other languages. Some language like Dutch and German allow for concatenation of nouns which has the potential to create really long words. We picked up a few places where our views had been structured incorrectly so that if a word was to long it would get clipped off or cut out. To get around this we began using the WPF grid extensively with column widths that would automatically expand if they needed to. Generally speaking the grid replacement got round this hurdle, and if in future you have a choice between a stack panel or a grid – think twice before going for the easier option… often the grid will be a bit more work to setup, but will be more flexible. Lesson 3 – Separate the separators Our initial run through moving the words to a resource dictionary led us to make what I thought was one potential mistake. If we had a label like the following… “length : “ In the resource dictionary we put it as a single entry. This is fine until you start using a word more than once. For instance in our scenario we used the word “length’ frequently. with different variations of the word with grammar and separators included in the resource we ended up having what I would consider a bloated dictionary. When we removed the separators from the words and put them as their own resources we saw a dramatic reduction in dictionary size… so something that looked like this… “length : “ “length. “ “length?” Was reduced to… “length” “:” “?” “.” While this may not seem like a reduction at first glance, consider that the separators “:?.” are used everywhere and suddenly you see a real reduction in bloat. Lesson 4 – Centralize the Language Dictionary This lesson was learnt at the very end of the project after we had already had a release candidate out in the wild. Because our translations would be done on a volunteer basis and remotely, we wanted it to be really simple for someone to translate our program into another language. As a common design practice we had tiered the application so that we had a business logic layer, a ui layer, etc. The problem was in several of these layers we had resource files specific for that layer. What this resulted in was us having multiple resource files that we would need to send to our translators. To add to our problems, some of the wordings were duplicated in different resource files, which would result in additional frustration from our translators as they felt they were duplicating work. Eventually the workaround was to make a separate project in VS2010 with just the language translations. We then exposed the dictionary as public within this project and made it as a reference to the other projects within the solution. This solved out problem as now we had a central dictionary and could remove any duplication's. Lesson 5 – Make a dummy translation file to test that you haven’t missed anything The final lesson learnt about multi language support in WPF was when checking if you had forgotten to translate anything in the inline code, make a test resource file with dummy data. Ideally you want the data for each word to be identical. In our instance we made one which had all the resource key values pointing to a value of test. This allowed us point the language file to our test resource file and very quickly browse through the program and see if we had missed any linking. The alternative to this approach is to have two language files and swap between the two while running the program to make sure that you haven’t missed anything, but the downside of dual language file approach is that it is much a lot harder spotting a mistake if everything is different – almost like playing Where’s Wally / Waldo. It is much easier spotting variance in uniformity – meaning when you put the “test’ keyword for everything, anything that didn’t say “test” stuck out like a sore thumb. So these are my top five lessons learnt on implementing multi language support in WPF. Feel free to make any suggestions in the comments section if you feel maybe something is more important than one of these or if I got it wrong!

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  • Announcing Spacewalk Support for Oracle Linux Basic and Premier Customers

    - by Michele Casey
    Over the years, customers migrating to Oracle Linux have asked for options to provide a transitional solution for their existing system management tools (such as Red Hat Satellite Server) while evaluating and planning migrations to Oracle's Enterprise Manager, which is offered at no additional charge with Oracle Linux Support Subscriptions.  Based on this request, we are pleased to announce support for the open-source community project, Spacewalk, which is the basis for both Red Hat Satellite Server and SUSE Manager.  Effective today, customers with Oracle Linux Basic and Premier Support subscriptions have access to a fully supported Spacewalk build which can be setup to easily manage Oracle Linux systems.   Spacewalk support for Oracle Linux requires Oracle Linux 6, x86_64 for the server and provides support for Oracle Linux 5 and Oracle Linux 6 (x86, x86_64) clients.  This solution requires Oracle Database 11g Release 2 as the  supported database repository for Spacewalk with Oracle Linux.  Within the next several weeks, a limited use license for the Oracle Database will be included with this offer.  Until this is complete, customers may use an existing Oracle database license or they may begin by downloading a 30-day trial license from eDelivery.  Customers with Oracle Linux Basic and Premier subscriptions will automatically have access to the channel hosting the supported build.  Please review the release notes for further instructions. Oracle Enterprise Manager is still the recommended enterprise solution for managing Oracle Linux systems and we want to provide the easiest transition path for our customers.  We are excited to offer this solution to our Oracle Linux customers while they plan and implement their migration to Oracle Enterprise Manager. 

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  • Do support sites like stackoverflow upset the paid-support open source model?

    - by ajax81
    In order to stay relevant in the marketplace, I'm researching new business models for my software company. The open source model with paid support seems like a good fit for our product, but I have concerns about whether or not a paid support model is viable in an era where top-notch help is readily available for free on sites like those in the StackExchange network. Case in point -- I moved my employees to Ubuntu last year because I didn't want to pay for Win 7 licenses and new hardware (plus, the mono platform was highly attractive). My staff had no Linux experience, but were able to achieve relative competency in about 120 days with the help of AskUbuntu, StackOverflow, and a few "For Dummies" books. We did employ an Ubuntu consultant for 7 days to provide training and support, but beyond that spent $0.00 on any kind of paid expertise. In regards to my due diligence, I ran a 3 month beta of the freemium-paid-support model with one of our smaller customers, and achieved mediocre results. I'd like to think its because our software is so stable and easy to use that the customer didn't need much paid support, but I suspect that they circumvented the terms of our SLA in the same manner that we did with the move to Ubuntu. Does anyone out there has any thoughts, advice, or experience relevant to the move I'm considering? What worked, what didn't, etc? Thanks in advance!

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  • When will we get Sandy Bridge support?

    - by Gu3miles
    I'd like to build a machine running Ubuntu and using the new Sandy bridge (i5 2500 specifically) intel cpu's. I heard that 10.10 doesn't have the best support (or simply won't work) with the new cpus and 1155 mobos. I'm assuming that 11.04 will have support but do the alpha's have it already? Or will I have to wait? Also, I plan to use the onboard Intel graphics (H67 mobo), will there be support for this or will I still need to use a graphic's card?

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  • Do support sites like Stack Overflow upset the paid-support open source model?

    - by ajax81
    In order to stay relevant in the marketplace, I'm researching new business models for my software company. The open source model with paid support seems like a good fit for our product, but I have concerns about whether or not a paid support model is viable in an era where top-notch help is readily available for free on sites like those in the Stack Exchange network. Case in point -- I moved my employees to Ubuntu last year because I didn't want to pay for Win 7 licenses and new hardware (plus, the mono platform was highly attractive). My staff had no Linux experience, but were able to achieve relative competency in about 120 days with the help of AskUbuntu, Stack Overflow, and a few "For Dummies" books. We did employ an Ubuntu consultant for 7 days to provide training and support, but beyond that spent $0.00 on any kind of paid expertise. In regards to my due diligence, I ran a 3 month beta of the freemium-paid-support model with one of our smaller customers, and achieved mediocre results. I'd like to think its because our software is so stable and easy to use that the customer didn't need much paid support, but I suspect that they circumvented the terms of our SLA in the same manner that we did with the move to Ubuntu. Does anyone out there has any thoughts, advice, or experience relevant to the move I'm considering? What worked, what didn't, etc?

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  • My Oracle Support 6.3 - Knowledge Highlights

    - by JanSyss
    My Oracle Support 6.3 was released over the weekend (13-Oct-2012), and with that we released 30+ enhancements and 60+ bug fixes. Most important changes Search Suggestions are auto-correcting spelling errors, more suggestions for 'how to' type questions, enhanced usability to see the suggested additional terms. Improved Knowledge Base region on the My Oracle Support dashboard: recent searches from this region now retain the search attributions (e.g. pre-selected products or release). Search Tip: if the Knowledge Base region doesn't show up as the first region in the right column on the My Oracle Support dashboard, consider personalizing your dashboard to put it first, so that you right there for searching. Specifying the product you are researching an issue for, with optionally version and task as well, makes searches in the majority of the cases more precise. for more information, see my comments in my previous blog on the topic: https://blogs.oracle.com/supportportal/entry/mos_6_2_release Better support for searches on ORA-600 & ORA-700: no longer a difference in results between searching on 'ORA-600 [Arg1]' and 'Ora-00600: Internal Error Code, Arguments: [Arg1]'.

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  • The New My Oracle Support User Interface (HTML-based)

    - by user793553
    A single source for learning about the latest enhancements to the My Oracle Support User Interface... On January 27, 2012, we launched a new My Oracle Support HTML-based user interface (UI). The new user interface is built using Oracle’s Application Development Framework and is our first step towards providing a single online support portal for our customers and partners; one that all users will transition to in the coming months. Further enhancements to the HTML-based user interface are planned for April 13, 2012. We will transition users of the standard Flash-based interface in the coming months. To help facilitate a smooth transition, we invite you to preview and begin using the new My Oracle Support interface by going to supporthtml.oracle.com and sign in using your Single Sign-on username and password For full information regarding functionality, supported browsers and links to quick and easy videos on how to navigate the new UI, please check out Doc ID 1385682.1 

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  • How long to wait before Humble Bundle games appear in Software Centre?

    - by Synesso
    At software-center.ubuntu.com it says Thank you for downloading your Humble Bundle games from the Ubuntu Software Center Notes: As these games have been recently added to Ubuntu Software Center it might take a minute for them to appear. If you see a "Not found" message, Ubuntu Software Center is working in the background to update the list of available apps. When I click on a link, the software centre opens and it says There isn’t a software package called “swordandsworcery” in your current software sources. I have waited for about 30 minutes now. I have also executed sudo apt-get update & restarted software centre to no avail. Do I keep waiting?

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  • Premier Support for Hyperion Enterprise Performance Management System 11.1.1.x Ends July 2013

    - by inowodwo
    Premier Support for Oracle Hyperion Enterprise Performance Management System release 11.1.1.x expires July 2013. After July 2013, Sustaining Support will continue to be provided in accordance with Oracle's Lifetime Support Policy. Customers must follow a supported upgrade path.If your deployment is at EPM System release 11.1.1.4- Your supported upgrade path is directly to release 11.1.2.2.If your deployment is at EPM System Release 11.1.1.3 release- Your supported upgrade path is directly to release 11.1.2.2.If your deployment is at a prior 11.1.1.3 release- The recommended path is to upgrade to release 11.1.1.3. From here, you can continue a direct upgrade to release 11.1.2.2. For more information see Doc ID 1511588.1 or the Oracle Lifetime Support Policy

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  • Learn Why Oracle is Offering Linux Support

    Cliff interviews Edward Screven, Oracle's Chief Corporate Architect, about why Oracle decided to support Linux, what the different levels of support will be, how this benefits Oracle applications customers, and whether Oracle will continue to support other operating systems.

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  • ubuntu-support-status error

    - by Robert Vila
    Running Natty, I read: "The ubuntu-support-status command will print the exact status of your system." I typed: $ ubuntu-support-status Traceback (most recent call last): File "/usr/bin/ubuntu-support-status", line 105, in <module> (still_supported, support_str) = get_maintenance_status(cache, pkg.name, support_tag) File "/usr/bin/ubuntu-support-status", line 37, in get_maintenance_status raise Exception("No date tag found") Exception: No date tag found Does someone know why can this happen. Could it be because is it running on a Mac. How can this be fixed?

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  • Developing a Support Plan for Cloud Applications

    - by BuckWoody
    Last week I blogged about developing a High-Availability plan. The specifics of a given plan aren't as simple as "Step 1, then Step 2" because in a hybrid environment (which most of us have) the situation changes the requirements. There are those that look for simple "template" solutions, but unless you settle on a single vendor and a single way of doing things, that's not really viable. The same holds true for support. As I've mentioned before, I'm not fond of the term "cloud", and would rather use the tem "Distributed Computing". That being said, more people understand the former, so I'll just use that for now. What I mean by Distributed Computing is leveraging another system or setup to perform all or some of a computing function. If this definition holds true, then you're essentially creating a partnership with a vendor to run some of your IT - whether that be IaaS, PaaS or SaaS, or more often, a mix. In your on-premises systems, you're the first and sometimes only line of support. That changes when you bring in a Cloud vendor. For Windows Azure, we have plans for support that you can pay for if you like. http://www.windowsazure.com/en-us/support/plans/ You're not off the hook entirely, however. You still need to create a plan to support your users in their applications, especially for the parts you control. The last thing they want to hear is "That's vendor X's problem - you'll have to call them." I find that this is often the last thing the architects think about in a solution. It's fine to put off the support question prior to deployment, but I would hold off on calling it "production" until you have that plan in place. There are lots of examples, like this one: http://www.va-interactive.com/inbusiness/editorial/sales/ibt/customer.html some of which are technology-specific. Once again, this is an "it depends" kind of approach. While it would be nice if there was just something in a box we could buy, it just doesn't work that way in a hybrid system. You have to know your options and apply them appropriately.

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  • Developing a Support Plan for Cloud Applications

    - by BuckWoody
    Last week I blogged about developing a High-Availability plan. The specifics of a given plan aren't as simple as "Step 1, then Step 2" because in a hybrid environment (which most of us have) the situation changes the requirements. There are those that look for simple "template" solutions, but unless you settle on a single vendor and a single way of doing things, that's not really viable. The same holds true for support. As I've mentioned before, I'm not fond of the term "cloud", and would rather use the tem "Distributed Computing". That being said, more people understand the former, so I'll just use that for now. What I mean by Distributed Computing is leveraging another system or setup to perform all or some of a computing function. If this definition holds true, then you're essentially creating a partnership with a vendor to run some of your IT - whether that be IaaS, PaaS or SaaS, or more often, a mix. In your on-premises systems, you're the first and sometimes only line of support. That changes when you bring in a Cloud vendor. For Windows Azure, we have plans for support that you can pay for if you like. http://www.windowsazure.com/en-us/support/plans/ You're not off the hook entirely, however. You still need to create a plan to support your users in their applications, especially for the parts you control. The last thing they want to hear is "That's vendor X's problem - you'll have to call them." I find that this is often the last thing the architects think about in a solution. It's fine to put off the support question prior to deployment, but I would hold off on calling it "production" until you have that plan in place. There are lots of examples, like this one: http://www.va-interactive.com/inbusiness/editorial/sales/ibt/customer.html some of which are technology-specific. Once again, this is an "it depends" kind of approach. While it would be nice if there was just something in a box we could buy, it just doesn't work that way in a hybrid system. You have to know your options and apply them appropriately.

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  • My Oracle Support Accreditation for Database and Enterprise Manager

    - by A. G.
    Have you actively used My Oracle Support for 6-9 months? Take your expertise to the next level—become accredited! By completing the accreditation learning series, you can increase your proficiency with My Oracle Support’s core functions and build skills to help you leverage Oracle solutions, tools, and knowledge that enable productivity. Accreditation learning paths are available for Oracle Database and Enterprise Manager, which focus on product-specific best practices, recommendations, and tool enablement—up leveling your capabilities with these Oracle products. Course topics include:   Oracle Database Staying informed  Install Patching Upgrade Performance Security Scalability Enterprise Manager Staying informed  Supportability Certification Patching Upgrade Performance Diagnostic Tools Troubleshooting Visit the My Oracle Support Accreditation Index and get started with the Level 1 My Oracle Support Accreditation path and product-specific Level 2 learning paths for Oracle Database and Enterprise Manager.

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  • Leadership Perspective: Using My Oracle Support Community to Increase Productivity

    Your IT organization may know about My Oracle Support Community, but as an IT leader facing tight budgets and increasing SLAs have you considered the operational business benefits Community offers? These benefits include faster problem resolution and increased per capita work capacity. In this podcast, learn how to maximize IT productivity without spending an additional dollar on support, using tools already included in your Oracle Premier Support subscription.

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  • Java EE 7 support in Eclipse 4.3

    - by arungupta
    Eclipse Kepler (4.3) features 71 different open source projects and over 58 million LOC. One of the main themes of the release is the support for Java EE 7. Kepler specifically added support for the features mentioned below: Create Java EE 7 Eclipse projects or using Maven New facets for JPA 2.1, JSF 2.2, Servlet 3.1, JAX-RS 2.0, EJB 3.2 Schemas and descriptors updated for Java EE 7 standards (web.xml, application.xml, ejb-jar.xml, etc) Tolerance for JPA 2.1 such as features can be used without causing invalidation and content assist for UI (JPA 2.1) Support for NamedStoredProcedureQuery (JPA 2.1) Schema generation configuration in persistence.xml (JPA 2.1) Updates to persistence.xml editor with the new JPA 2.1 properties Existing features support EE7 (Web Page Editor, Palette, EL content assist, annotations, JSF tags, Facelets, etc) Code generation wizards tolerant of EE7 (New EJB, Servlet, JSP, etc.) A comprehensive list of features added in this release is available in Web Tools Platform 3.5 - New and Noteworthy. Download Eclipse 4.3 and Java EE 7 SDK and start playing with Java EE 7! Oracle Enterprise Pack for Eclipse was released recently that uses Eclipse Kepler RC3 but will be refreshed soon to include the final bits.

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  • My Oracle Support??????????????: Exadata????

    - by Steve He(???)
    ?2012?10???????My Oracle Support ??????????,?????????????????????12?20???Exadata????????????????? ?,?????,????,?????????????????My Oracle Support????,?Oracle?????,??????????Oracle????? ?????????????????????????Exadata??,????????????????????????????????,??????,?????????????????????,?????????????????????! ?????? ? https://communities.oracle.com/ ??My Oracle Support???,???“????”! ???????????,12?20??????????Exadata??!

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  • My Oracle Support 6.3 - ?????

    - by Steve He(???)
    My Oracle Support 6.3 ?2012?10?13???,???????30?????60+bug ??. ?????? ????????????,?“how to”????????,???????????????? ?My Oracle Support????????????:??????????,?????????(???????????)? ????:???My Oracle Support??????????????????????,????????????????,????????????????????,???????,????????,???????????????,???:https://blogs.oracle.com/supportportal/entry/mos_6_2_release ???????ORA-600,ORA-700:??“ORA-600 [ARG1]”???“ORA-00600: Internal Error Code, Arguments: [Arg1]”,??????????

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  • ????My Oracle Support????

    - by Steve He(???)
    Normal 0 7.8 ? 0 2 false false false EN-US ZH-CN X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:????; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.5pt; mso-bidi-font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:??; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi; mso-font-kerning:1.0pt;} Normal 0 7.8 ? 0 2 false false false EN-US ZH-CN X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:????; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.5pt; mso-bidi-font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:??; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi; mso-font-kerning:1.0pt;} ????????My Oracle Support???10????????????????????   My Oracle Support?????????????,????,????????,?????Oracle??,??????????????????My Oracle Support???,????(SR),????????,My Oracle Support???????????????,??????????,????????????????????,??Oracle??,??????,?????????????   ?????2???:1.???My Oracle Support,???“??(community)”???,????????????My Oracle Support???2. ????????https??My Oracle Support??:  https://communities.oracle.com/ ???????????????????,???????????????????????,??????????????????????????,??Oracle?????,?????Oracle?????????? ????????????????,?????????????????,???????????????????,????????????????,????????????????!??????“https://communities.oracle.com/”?????????,????????????

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