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• Upgrade from Vista 32 to Vista 64

  - by Lance Fisher

  I just ordered a laptop, and it came with Vista Home Premium 32. I want Vista Home Premium 64 on it. I'm planning a reinstall. Does anyone know if my product key for Vista 32 will also work for Vista 64 for an OEM copy? As far as I know, I just need to get the 64 bit media. Is this correct? Thanks. Update The laptop is a Dell XPS M1330, and its hardware is supported. Dell would even sell it with 64 bit. However, it was significantly more expensive for lower specs, and I couldn't get it in red.

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• SSD for Visual studio : Intel X25-m G2 or OCZ Vertex

  - by meska

  hi, looking for laptop upgrade, and thinking about SSD drive. Laptop would be Dell Studio XPS with T9400 as i can get one for a very good price. So i was thinking about replacing the built in 500 GB hdd with some kind of SDD Currently two choices: OCZ Vertex Series 60 GB vs. Intel X25-M G2 MLC 80 GB Price is almost the same. From anandtech Intel performs badly in sequential write, but scores very high numbers in random write and random read (good for visual studio?) and i get more space. What do you think? OCZ Vertex or Intel X25-M G2 ? Purely from Visual Studio 2008 and upcoming 2010 perspective?

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• Flash Player in Windows 7 X64 problems

  - by Flupkear

  I'm having a lot of problems with flash player in my win 7 X64 laptop, in YouTube the videos are completely black, you can only hear the sound and in Vimeo the videos are played well in normal size but completely black in fullscreen. Also some days ago YouTube played normal size videos but with controls not visible. I'm sure that the problem isn't the browser since this happen in Chrome, Firefox and IE 8. My laptop is a Dell XPS L501X, the flash version is 10,2,152,26 and the OS is Windows 7 Home Premium with SP1. I'll appreciate any help.

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• New installation - Win 7 or directly Win 8?

  - by Horst Walter

  My laptop's hard disk is gone, so I need to re-install my Windows. Would it be a good idea to directly install Win8 (so actually the preview). Is there any known incompatibility with Win7 which would be a show stopper? I have a Dell XPS laptop, I do not expect any driver issues since the series is pretty much mainstream. Would the Win8 preview become Win8 RTM automatically by updates, or would I need to re-install Win8 RTM. This would be the no-go for me. The Win8 preview does not require a key, so I guess it becomes Win 8 RTM and then needs to be activated (which is what I want). Basically the idea is, I have to install windows anyway, so why not using the latest version?

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• Installing Windows 7 destroyed my dual boot setup

  - by ped

  I have a laptop on which I have two drives with separate Windows XP installs, one barebones for music production, the other "normal" Windows XP with Office etc. (unfortunately the bios won't give a boot disk choice). Normally I would be presented with two Windows XPs on booting. Selecting the second one would get me into the "normal" installation on disk 1 (C:). Selecting the first in boot order would give me D:\ (disk 2) with the barebones XP. However, I installed Windows 7 Home onto disk 1 (C:), but there were no dual boot options anymore, even though I installed DualBoot Pro and added Windows XP disk D:. The options now show up, but selecting Windows XP just turns into a reboot back to where I started.

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• X locks up with konqueror on comics.com

  - by retracile

  If I browse to comics.com using konqueror under KDE on Fedora 11, X will, after a delay, lock up. The mouse will move, but no keyboard input is recognized, and the screen does not react to the mouse passing over objects on screen. I am able to ssh into the machine and issue shutdown -r now and have that work. The machine is a Dell XPS M1330 with Intel Corporation Mobile GM965/GL960 Integrated Graphics Controller (rev 0c), and Fedora 11 is fully updated. Visiting the same site in Firefox does not cause a lockup. I am booting with nomodeset since it won't boot into X otherwise. I tried the other two accel options: EXA (still locks up) and XAA (X won't start). Any suggestions on how I can debug this? bugzilla

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• Laptop wakes from sleep, once, due to audio controller (Windows 7)

  - by stijn

  The laptop is a recent Dell XPS 15z and the problem is as follows (reproducible about 90% of tries): put laptop to sleep using either Start-Sleep or closing the lid laptop goes to sleep after about 5 seconds, but instantly wakes again showing a black screen (touching the keyboard or moving the mouse shows the login screen one normally gets after wake) login again, put laptop to sleep latop stays in sleep mode output of powercfg -lastwake after the first instant wake shows the audio controller is responsible. Why would that be, why only the first try, and how to fix this? Wake History Count - 1 Wake History [0] Wake Source Count - 1 Wake Source [0] Type: Device Instance Path: PCI\VEN_8086&DEV_1C20&SUBSYS_04461028&REV_05\3&11583659&0&D8 Friendly Name: Description: High Definition Audio Controller Manufacturer: Microsoft

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• Is this a graphics card failure?

  - by Alexander Lozada

  I own an older 32-bit Dell XPS 410 that I intended to use for gaming. Currently, I have a ATI Radeon 4000 series card installed, along with a Core 2 Duo and Ubuntu 12.10. I'm fairly certain that my problem is a GPU failure - but before I spend money on a new one, I want to make sure other components aren't the problem/if it would be cheaper just to buy a new PC. Here are my symptoms: Computer power button remains orange (usually green when successfully started.) A fan gets increasingly faster until powered off. Monitor remains black when started, receiving no signal. When powered on, the computer will power itself off near instantly, and then turn on again. If startup is successful, sometimes the screen will become jittered and unusable unless restarted. Is this just a GPU failure, or something more extensive like the motherboard?

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• Triple ghost animated cursor

  - by R G A

  Since installing the driver for Intuos 4 Graphics tablet, animated cursors display as a triple ghost cursor. I cannot find any reference to this problem elsewhere. System specifications: new Dell XPS, Windows 7, ATI Mobility Radeon HD 4670. Graphics tablet and graphics software are virtually useless since the cursor hotspot is nearly impossible to identify. All drivers and software are current. Any thoughts? Vendors deny any knowledge or responsibility. Removing the Intuos driver does not fix this.

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• Video acceleration problem with Windows 7 games and PPTX files

  - by Jordan 1GT

  I have a Dell xps M1330 which originally ran Vista, but I upgraded to Windows 7. When I try to run a Win 7 game like spider solitaire I receive the following message: The game is running in software rendering mode. Hardware acceleration is either disabled or not supported by your video card driver which could slow down game performance. Make sure you have the latest video card driver installed and that hardware acceleration is turned on. I confirmed that hardware acceleration is turned on. When I go to Dell's site, I'm told there is no later video driver. When I run the game it runs very choppy. I have a .pptx file which is doing strange things in normal view and I suspect it may be related to the same video acceleration problem.

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• Synaptics touchpad scroll doesn't work on many applications

  - by Juliana Pena

  The Synaptics touchpad in my new laptop doesn't scroll at all in a number of applications, including Steam and Zune. I've narrowed the problem down to Synaptics not sending mouse wheel messages, but rather manipulating scroll bars. I'm only looking into one-finger side-of-touchpad scrolling, not two-finger scrolling. Is there a way to make it send wheel messages so that it is compatible with all applications? Configuration: Windows 7 64-bit Dell XPS 14 Latest Synaptics driver (have tried both from Synaptics and Dell) My Synaptics options window looks like this and I've tried moving all the options to no avail:

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• Windows 7 "Not Responding"

  - by sizeight

  At my office we've got 2 Dell XPS M1530 laptops. Both have been running up to date installations of Windows 7 with NOD 32 Anti Virus for months now with no problems. Last week however both started freezing with "Not responding" issues every few minutes when browsing the web. It doesn't matter which browser, the latest versions of Firefox, Chrome and IE8 all do the same. After a few minutes the browser "wakes up again" but freezes again very soon. I suspect it's an OS update issue, a driver/OS conflict or something. Anybody got a solution for this?

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• What could explain my partitions disappearing on a new SSD with Windows 7?

  - by charlesrandall

  So this morning, I had a fresh install of Windows 7 pro, on a new SSD (Patriot TorqX 128gb), which I just put in to a new Dell Studio XPS 9000. Everything was fine. I booted to windows, no problem. I go to work. 8 hours later, I come home, and I'm greeted by my boot screen complaining about no bootable devices. Windows repair from the Windows 7 pro disk says it can't fix the problem. It doesn't see any windows installs. I boot up GParted, and my SSD is completely unallocated. No space used, no partitions. Perhaps this is related to allowing windows 7 to create a utility partition when I installed? Only thing I can think of. Is there some kind of known hardware issue that can result in an SSD completely wiping itself?

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• Grub loading. The symbol ' ' not found. Aborted. Press any key...

  - by John

  Hi there, I have a dual boot system on dell xps 9000 with windows 7 and ubuntu. But after I performed system backup on it as requested by windows 7 I am no longer able to boot into the computer, instead at the beginning after bios I get the following message: Grub loading. The symbol ' ' not found. Aborted. Press any key... I tried to change bios booting config to starting with harddrive and it still returned the same message. Using windows boot disk only asks me to do another system backup or threatens to delete my harddrive completely. The only solution I have so far is to reinstall ubuntu, but that leaves 2 additional copies of ubuntu on my computer. Is there a simpler way to fix the situation so I can actually boot into windows? Thanks so much.

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• Installing win xp media center 2005

  - by wdizz

  I have a Dell 710 XPS H2C running Vista Business, I wish to clean install Win XP media center 2005. I wiped my hard drive with Wipe Drive Pro and proceeded to install Win XP, the install starts and goes thru the various prompts but when it comes to 'installing windows' I get a blue screen that flashes briefly (to fast to get the error code) and then reboots. This happens with any XP system disk (iv'e tried 4), but it installs Vista, 7 or Linux with no problems. I contacted Dell Support who have yet to give me any solutions to resolve the problem. Is there anyone out there with any ideas please.

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• Access is denied while moving a file from different volumes

  - by logeeks

  i have a portable 500GB HDD plugged into my dell xps system. The system have windows 7 professional edition. the problem is that when i try to open a file(visual studio .sln file) it is saying that access is denied. I cannot copy this file to a different location(within my local HDD) it is saying that i need permission for the task to complete. I've checked and confirmed the following things 1) I've logged into an admin account before attempting these operations 2) My admin account have 'Full Control' 3) I've full control over the portable HDD 4) I changed the 'UAC' settings to 'Never notify' Please help.

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• Windows 8 - Synaptics driver - Mouse keeps freezing

  - by KickAss

  I have Win-8 Pro installed on my Dell XPS. This has Synaptic PS/2 Port TouchPad. As I upgraded the Laptop from Win7 to Win8 all my factory Mouse software (along with other preinstalled software) was all deleted. So for the mouse, I installed Windows 8/7/XP/Vista 64/32-bit Edition v16.3.15.1. Problem - every few seconds (or minutes at times), the mouse freezes. Windows is still working, it's just the mouse. I have to wait 5-15 seconds before the mouse works again. I thought this was because the Synaptic Driver I am installing is not Win-8 compatible but this is not the case. It seems the mouse freezes when Windows is working, loading or opening new programs/windows. I have the same problem in my other Laptop which has upgraded Win8 pro. This is a Dell Studio. What's causing this?

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• ATI Radeon Triple Monitor Setup

  - by Zak

  I have a Dell XPS 8300, and its got an ATI Radeon HD6450 installed. When running Ubuntu 12.04 the triple monitors work flawlessly. I can change the default, turn them on/off etc ... The problem is Windows 7. It is behaving much like in this thread. I know the card supports three, as it WORKS PERFECTLY in the linux portion of my dual boot. Windows can "see" all three, but will only allow two. Is this a WIndows 7 / ATI compatibility issue, or is Windows 7 just stupid (rhetorical)? Had I not had a dual boot Linux box, I might have read the above thread and thought "damn, it just won't work". But I use three monitors every day on this card, so I know it works.... Just not with Windows.

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• Unable to diagnose Windows 7 lockup

  - by Delyan

  Basic info: Laptop Dell Studio XPS 13 (Intel P9600, 4GB RAM, NVidia 9400M card, 256G Samsung PM800 SSD) Windows 7 Ultimate, as well as Fedora 14 Here's the deal - Windows would just lock up out of nowhere, no log entries, no dumps, no BSOD, it just freezes. This happens mostly when idle (but it happened when I was using it too) and does not follow a concrete time frame. No input is accepted - only solution is to hold the power button. Although this sounds like a clean cut hardware issue, the reason I'm willing to rule this out is that my primary OS is Fedora 14. It's been working fine for the past 2 years and I've been stress testing the hardware (intentionally or not) every once in a while with no issues. I would like to ask if there's any way to get a diagnostic output from Windows in a situation such as this. The next step in my testing is to leave it in Safe Mode overnight and see if it locks up but even if I do that, I still need to figure out what component freezes it up during normal operation.

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• Corrupt Windows 7, Chkdsk finds errors continuously after multiple tries

  - by mj_

  My Windows 7 instance is all corrupt on my Dell XPS laptop (my kid hibernated it as it was starting). I got the Windows 7 installation disc and I try to repair the installation. The repair goes through and it says done but it doesn't know if it repaired successfully. It just says reboot. I can also open a command line and I run chkdsk /F manually in there. What's strange is that I've run it 20 times and chkdsk claims that it fixes stuff every time. Eventually it stops and I reboot. Much to my chagrin, my machine is still broken. Chkdsk gives an error at the end that it can't write a log file. I've also run a full diagnostic using the Dell diagnostic tools. The tools say that everything is okay. Any suggestions regarding what I should do next? Any help appreciated. mj

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• Why would http & https be blocked, even in safe mode with firewall disabled?

  - by Cogwheel

  I have a windows 7 machine (dell studio xps). Everything on it seems to be in working order. The network device says it has internet connectivity, and indeed I can ping websites, transfer files via ftp, connect to vpns and remote desktop, but the web won't work. I've disabled the windows firewall and still no go. There are no other firewalls installed. The computer came with a trial of norton 360 so I also used the norton removal tool (which solved a similar problem on another computer for me previously). Any thoughts?

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• Logitech bluetooth audio receiver quality

  - by lietus

  I bought a Logitech Bluetooth Audio receiver, and have run into a problem: When playing audio, it contains short hisses/clicks on higher tones or vocal+heavy instrumental music (Sound quality appears to be unclean). I'm not sure what could be the reason, but this only happens when I play from certain devices. My laptops (a Dell XPS Win7, and an Asus Eee seashell Win7) and my phone (Samsung Player 5) both have the problem. However, when I tried using a Samsung S2 phone, the audio was crystal clear. Seems that this could be something with Bluetooth transiting device.. Has anyone encountered a similar problem?

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• Video problem with Windows 7 Games

  - by Jordan 1GT

  I have a Dell xps M1330 which originally ran Vista, but I upgraded to Windows 7. When I try to run a Win 7 game like spider solitaire I receive the following message: "The game is running in software rendering mode. Hardware acceleration is either disabled or not supported by your video card driver which could slow down game performance. Make sure you have the latest video card driver installed and that hardware acceleration is turned on." I confirmed that hardware acceleration is turned on. When I go to Dell's site, I'm told there is no later video driver. When I run the game it runs very choppy. I wouldn't care, but I loaded a .pptx file which is doing strange things in normal view and I suspect may be related to the same video problem. Any ideas?

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• Why can't I create a Windows backup on my secondary disk?

  - by Brian Sullivan

  I've installed Windows 7 Ultimate on an SSD that I've added to the XPS desktop that I bought from Dell. I would like to use the built-in backup functionality to create incremental backups and store them on the large drive that came with the machine. I formatted the large drive and turned it into a Basic disk. However, when I try to set the backup location to the large internal disk (E:\) in the "Set up backup" wizard, a get a message saying, "A system image cannot be saved on a drive that your computer boots from or that Windows is installed on." Windows is not installed on that disk. I even deleted the OEM partition that was on the disk, and removed it completely from the boot order in the BIOS. Any clue why Windows is griping at me about this?

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• How do I maximize a window in one monitor and do other things on the other monitor

  - by RoboShop

  Hi, I have windows 7 installed on my laptop which is a Dell studio XPS 16. I recently set up a second monitor for it. I've noticed that when I load up "full maximisation" applications (I don't know the term) like a game or media center on one monitor, I can't seem to do anything with the other monitor. With the game, I can see the other monitor, I can play a movie on it even, but if I click the mouse button on it, it'll stop the game and alt-tab away. In Media Center, I can't even cross my mouse over the other monitor. So my question is, in Windows 7, is it possible to run programs like this that are designed to be run in one maximised window and still be able to do things on the other window?

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