Synaptics touchpad scroll doesn't work on many applications

Posted by Juliana Pena on Super User See other posts from Super User or by Juliana Pena
Published on 2010-12-13T16:10:17Z Indexed on 2012/03/29 11:33 UTC
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The Synaptics touchpad in my new laptop doesn't scroll at all in a number of applications, including Steam and Zune.

I've narrowed the problem down to Synaptics not sending mouse wheel messages, but rather manipulating scroll bars.

I'm only looking into one-finger side-of-touchpad scrolling, not two-finger scrolling.

Is there a way to make it send wheel messages so that it is compatible with all applications?

Configuration:

  • Windows 7 64-bit
  • Dell XPS 14
  • Latest Synaptics driver (have tried both from Synaptics and Dell)

My Synaptics options window looks like this and I've tried moving all the options to no avail:

enter image description here

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